KENTUCKY SOCIETY OF ASSOCIATION EXECUTIVES INC
Washington, Washington DC
JOB DESCRIPTION ASAE helps associations, and the professionals who lead, manage, and work in them, transform society through the power of collaboration. We are looking for someone to join our team as the Vice President, Membership and Volunteer Engagement. Candidates must be able to work in a diverse, inclusive, fast-paced, and collaborative environment where colleagues are engaged, respect and support each other, hold themselves accountable, and celebrate their work. Summary/Objective The Vice President of Membership and Volunteer Engagement's primary responsibilities are leading the membership, member service, and volunteer engagement efforts reporting directly to the Chief Finance and Administration Officer. This role leads recruitment and retention efforts that directly support the organization's strategic plan and digital transformation. The role sets strategy, delivers on member recruitment, retention, and engagement, and delivers other valuable assets to the association communities. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific Duties Include: Member Growth and Retention: Develop and execute a comprehensive member recruitment and retention strategy for individual and organizational memberships. Work with marketing team to consistently communicate the value of membership and develop member recruitment campaigns, marketing collateral, pitch decks and case studies to complement outreach. Formulate and execute initiatives to consistently improve, quantify and articulate ASAE's value proposition for all membership categories, ensuring robust engagement, overall satisfaction, and retention. Collaborate with senior leadership team to develop new initiatives, strategic partnerships and benefits that enhance membership offerings. Member Relations & Engagement: Maintain open lines of communication and positive relationships with the Associations Societies Alliance and local, state, and regional societies of association executives, ensuring connections to ASAE's senior leadership. Develop and make presentations to members' organizations and external parties who are interested in the subjects related to the position duties. Oversee the Member Data process, including collection, analytics, trending, and reporting. Supervise the member market research process, including routine market awareness and specific campaign research. Develop and maintain working relationships with other departments for member data needs and market research requests. Define member research agenda and priorities to support strategy efforts using proven experience in strategic marketing, short- and long-range planning, financial management, and analysis. Develop Membership scorecard and regular reports. Volunteer Engagement: Lead ASAE's volunteer efforts, including identification of operating strategies, development of tools and resources, and ensuring proper guidance for staff and volunteers. Ensure the development and implementation of organizational-wide programs, tools, structures, and processes for volunteer recruitment, activation, training, management, stewardship, recognition, retention, leadership, and succession planning, in collaboration with staff and volunteers across the organization. Foster clear, strategic communications to volunteer leaders, in conjunction with marketing and communications team. Assist ASAE's CEO in planning the annual volunteer leadership retreat and other member and volunteer meetings as appropriate. Ensure highly impactful volunteer leadership initiatives. Play a significant leadership role in organizational-wide initiatives and to engage, steward and train volunteers. Serve as staff liaison to several volunteer groups. Essential Skills Ability to collaborate effectively across the organization, especially among the leadership team. Exceptional leadership skills, known for inspiring and motivating teams to achieve outstanding results. A strategic, ambitious thinker and problem-solver who leverages facts and data over to make recommendations and decisions. Enthusiastic about driving member experiences and industry favorability through a strong, holistic member value proposition, follow-through, and thoughtful touchpoints. Demonstrated ability to work with staff, volunteers and external parties in a positive manner that enhances the reputation of the organization. Effortlessly adjusts to changes in priorities and maintains the ability to produce a high-caliber work product while balancing short-term deliverables with long-term strategic goals. Excellent people skills, and can communicate ideas, needs, and feedback to others clearly in writing and verbally. Enjoy talking with members and develop a rapport easily. Able to create a vision that gets others excited about those ideas too. Strong P&L manager with proven forecasting ability and appreciation of interconnectedness of association revenue. Effective supervisory and presentation skills. Supervisory Responsibility This position has supervisory responsibilities including: Director, Member Services, Senior Director Volunteer Relations Director, Volunteer/Member Data and Engagement Manager, Member relations (2) Eight indirect reports Work Environment This job operates in a professional office environment. Physical Demands This position has no physical demands required. Position Type and Expected Hours of Work This is a full-time position. Work hours are flexible; office core hours are Monday through Friday, 8:30 am to 5:00 pm. ASAE's current remote work policy is two days of choice in the office. Travel 5% Required Education and Experience Experience leading aggressive and successful membership growth and retention campaigns. Bachelor's degree or equivalent combination of education, training and experience is required. A minimum of 10 years of increased responsibility in membership recruitment, retention and value creation for an association, company or nonprofit. Experience as executive liaison to external professional groups. Experience with digital and content marketing principles and tactics, adapting them to unique association environment focused on membership growth and retention. CAE designation highly desired, however, not required. MS Office, SharePoint, and AMS experience preferred. Knowledge of social media and private online collaborative communities is a plus. Work Authorization/Security Clearance (if applicable) Must be eligible to work in the United States. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Offered: Hybrid Work from Home Arrangements Flexible Work Hours Casual Dress Code Medical, Dental, Vision Prescription Plan Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Generous 401k Retirement Plan Life and AD&D Insurance STD/LTD Employee Assistance Program (EAP) AFLAC Legal and Identity Theft Plans Company Paid Professional Development Tuition Reimbursement Computer Purchase Program
JOB DESCRIPTION ASAE helps associations, and the professionals who lead, manage, and work in them, transform society through the power of collaboration. We are looking for someone to join our team as the Vice President, Membership and Volunteer Engagement. Candidates must be able to work in a diverse, inclusive, fast-paced, and collaborative environment where colleagues are engaged, respect and support each other, hold themselves accountable, and celebrate their work. Summary/Objective The Vice President of Membership and Volunteer Engagement's primary responsibilities are leading the membership, member service, and volunteer engagement efforts reporting directly to the Chief Finance and Administration Officer. This role leads recruitment and retention efforts that directly support the organization's strategic plan and digital transformation. The role sets strategy, delivers on member recruitment, retention, and engagement, and delivers other valuable assets to the association communities. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific Duties Include: Member Growth and Retention: Develop and execute a comprehensive member recruitment and retention strategy for individual and organizational memberships. Work with marketing team to consistently communicate the value of membership and develop member recruitment campaigns, marketing collateral, pitch decks and case studies to complement outreach. Formulate and execute initiatives to consistently improve, quantify and articulate ASAE's value proposition for all membership categories, ensuring robust engagement, overall satisfaction, and retention. Collaborate with senior leadership team to develop new initiatives, strategic partnerships and benefits that enhance membership offerings. Member Relations & Engagement: Maintain open lines of communication and positive relationships with the Associations Societies Alliance and local, state, and regional societies of association executives, ensuring connections to ASAE's senior leadership. Develop and make presentations to members' organizations and external parties who are interested in the subjects related to the position duties. Oversee the Member Data process, including collection, analytics, trending, and reporting. Supervise the member market research process, including routine market awareness and specific campaign research. Develop and maintain working relationships with other departments for member data needs and market research requests. Define member research agenda and priorities to support strategy efforts using proven experience in strategic marketing, short- and long-range planning, financial management, and analysis. Develop Membership scorecard and regular reports. Volunteer Engagement: Lead ASAE's volunteer efforts, including identification of operating strategies, development of tools and resources, and ensuring proper guidance for staff and volunteers. Ensure the development and implementation of organizational-wide programs, tools, structures, and processes for volunteer recruitment, activation, training, management, stewardship, recognition, retention, leadership, and succession planning, in collaboration with staff and volunteers across the organization. Foster clear, strategic communications to volunteer leaders, in conjunction with marketing and communications team. Assist ASAE's CEO in planning the annual volunteer leadership retreat and other member and volunteer meetings as appropriate. Ensure highly impactful volunteer leadership initiatives. Play a significant leadership role in organizational-wide initiatives and to engage, steward and train volunteers. Serve as staff liaison to several volunteer groups. Essential Skills Ability to collaborate effectively across the organization, especially among the leadership team. Exceptional leadership skills, known for inspiring and motivating teams to achieve outstanding results. A strategic, ambitious thinker and problem-solver who leverages facts and data over to make recommendations and decisions. Enthusiastic about driving member experiences and industry favorability through a strong, holistic member value proposition, follow-through, and thoughtful touchpoints. Demonstrated ability to work with staff, volunteers and external parties in a positive manner that enhances the reputation of the organization. Effortlessly adjusts to changes in priorities and maintains the ability to produce a high-caliber work product while balancing short-term deliverables with long-term strategic goals. Excellent people skills, and can communicate ideas, needs, and feedback to others clearly in writing and verbally. Enjoy talking with members and develop a rapport easily. Able to create a vision that gets others excited about those ideas too. Strong P&L manager with proven forecasting ability and appreciation of interconnectedness of association revenue. Effective supervisory and presentation skills. Supervisory Responsibility This position has supervisory responsibilities including: Director, Member Services, Senior Director Volunteer Relations Director, Volunteer/Member Data and Engagement Manager, Member relations (2) Eight indirect reports Work Environment This job operates in a professional office environment. Physical Demands This position has no physical demands required. Position Type and Expected Hours of Work This is a full-time position. Work hours are flexible; office core hours are Monday through Friday, 8:30 am to 5:00 pm. ASAE's current remote work policy is two days of choice in the office. Travel 5% Required Education and Experience Experience leading aggressive and successful membership growth and retention campaigns. Bachelor's degree or equivalent combination of education, training and experience is required. A minimum of 10 years of increased responsibility in membership recruitment, retention and value creation for an association, company or nonprofit. Experience as executive liaison to external professional groups. Experience with digital and content marketing principles and tactics, adapting them to unique association environment focused on membership growth and retention. CAE designation highly desired, however, not required. MS Office, SharePoint, and AMS experience preferred. Knowledge of social media and private online collaborative communities is a plus. Work Authorization/Security Clearance (if applicable) Must be eligible to work in the United States. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits Offered: Hybrid Work from Home Arrangements Flexible Work Hours Casual Dress Code Medical, Dental, Vision Prescription Plan Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Generous 401k Retirement Plan Life and AD&D Insurance STD/LTD Employee Assistance Program (EAP) AFLAC Legal and Identity Theft Plans Company Paid Professional Development Tuition Reimbursement Computer Purchase Program
Schenectady County Community College
Schenectady, New York
About SUNY Schenectady County Community College: SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. SUNY Schenectady County Community College offers an excellent benefit package including health care with dental and vision coverage, a choice of retirement systems, a deferred compensation benefit, an on-site child care program and Montessori School, professional development opportunities, and health club membership. We take pride in being an urban campus with a small town feel. Job Description: Under the general direction of Vice President for Strategic Initiatives & Planning, the Director of EOP administers the Educational Opportunity Program. Responsibilities include the supervision of staff, provision of referral and assistance services, coordination of student development and academic support services and compliance with all reporting and procedures. In addition, the Director will be responsible for developing and implementing assessment activities and student recruitment, enrollment, and retention initiatives to ensure operational efficiencies through a coordinated, collaborative and integrated approach. The position involves a 12-month appointment. Supervisory Responsibility The incumbent does have supervisory responsibility. DUTIES & RESPONSIBILITIES Provide leadership in the planning, development, and administration of the Educational Opportunity Program including staff supervision. Responsibilities include but are not limited to the following: Connect students with instructional support services, academic coaching, and other services to support student persistence and retention. Develop and implement an annual assessment plan to support data driven decision making for all areas of EOP programming. Review prospective EOP students' applications and documentation for EOP admission including coordination of efforts with other campus offices. Initiate and implement enrichment activities for EOP students. Develop and maintain contact with community agencies and transfer institutions to support student success and degree completion. Prepare reports and maintain office records as required by the College and the SUNY Office of Special Programs in a timely and professional manner, including budget management and control. Facilitate EOP student advisement, registration, and enrollment including ongoing reporting on the status of EOP students (e.g., academic standing, enrollment). Plan, coordinate and implement year-round programming for EOP students to include the development and implementation of various recruitment activities, orientation sessions, summer programming, and retention initiatives. Develop, staff, and recruit for the EOP summer program to support student success, academic preparation, engagement with the college, and familiarity with the campus and available services and supports. Manage and utilize current best practices to identify and lead ongoing strategic and operational improvements to the EOP program. Serve on various standing and ad-hoc committees related to student success initiatives. Other duties as assigned by the Vice President for Strategic Initiatives & Planning. Requirements: Education & Experience Minimum Requirements Bachelor's Degree required At least two years of prior experience working in a post-secondary setting. Preferred Requirements Master's Degree Experience in an educational environment working with special populations and/or with economically or educationally disadvantaged students. Experience working in a community college setting. Qualifications & Skills Job Requirements Proficient in Microsoft Office Suite Organizational Skills Additional Information: Offers of employment will be conditional based on the successful completion of a background check. NONDISCRIMINATION SUNY Schenectady County Community College does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, marital status, veteran status, gender or gender identify, disability, or age in admissions, employment, programs and activities. As an affirmative action and equal opportunity employer with a commitment to promoting an environment of equality, inclusion, and respect for difference, SCCC encourages candidates who can contribute to this goal to apply. CAMPUS SAFETY REPORT The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here . Application Instructions: Applicants must submit the following documents to be considered for this position: Cover letter Resume Completed SUNY Schenectady employment application Transcripts References Diversity Statement: A separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development recblid 42vyal5um9cnfo9m2udxl4hl4hb7ai
About SUNY Schenectady County Community College: SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. SUNY Schenectady County Community College offers an excellent benefit package including health care with dental and vision coverage, a choice of retirement systems, a deferred compensation benefit, an on-site child care program and Montessori School, professional development opportunities, and health club membership. We take pride in being an urban campus with a small town feel. Job Description: Under the general direction of Vice President for Strategic Initiatives & Planning, the Director of EOP administers the Educational Opportunity Program. Responsibilities include the supervision of staff, provision of referral and assistance services, coordination of student development and academic support services and compliance with all reporting and procedures. In addition, the Director will be responsible for developing and implementing assessment activities and student recruitment, enrollment, and retention initiatives to ensure operational efficiencies through a coordinated, collaborative and integrated approach. The position involves a 12-month appointment. Supervisory Responsibility The incumbent does have supervisory responsibility. DUTIES & RESPONSIBILITIES Provide leadership in the planning, development, and administration of the Educational Opportunity Program including staff supervision. Responsibilities include but are not limited to the following: Connect students with instructional support services, academic coaching, and other services to support student persistence and retention. Develop and implement an annual assessment plan to support data driven decision making for all areas of EOP programming. Review prospective EOP students' applications and documentation for EOP admission including coordination of efforts with other campus offices. Initiate and implement enrichment activities for EOP students. Develop and maintain contact with community agencies and transfer institutions to support student success and degree completion. Prepare reports and maintain office records as required by the College and the SUNY Office of Special Programs in a timely and professional manner, including budget management and control. Facilitate EOP student advisement, registration, and enrollment including ongoing reporting on the status of EOP students (e.g., academic standing, enrollment). Plan, coordinate and implement year-round programming for EOP students to include the development and implementation of various recruitment activities, orientation sessions, summer programming, and retention initiatives. Develop, staff, and recruit for the EOP summer program to support student success, academic preparation, engagement with the college, and familiarity with the campus and available services and supports. Manage and utilize current best practices to identify and lead ongoing strategic and operational improvements to the EOP program. Serve on various standing and ad-hoc committees related to student success initiatives. Other duties as assigned by the Vice President for Strategic Initiatives & Planning. Requirements: Education & Experience Minimum Requirements Bachelor's Degree required At least two years of prior experience working in a post-secondary setting. Preferred Requirements Master's Degree Experience in an educational environment working with special populations and/or with economically or educationally disadvantaged students. Experience working in a community college setting. Qualifications & Skills Job Requirements Proficient in Microsoft Office Suite Organizational Skills Additional Information: Offers of employment will be conditional based on the successful completion of a background check. NONDISCRIMINATION SUNY Schenectady County Community College does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, marital status, veteran status, gender or gender identify, disability, or age in admissions, employment, programs and activities. As an affirmative action and equal opportunity employer with a commitment to promoting an environment of equality, inclusion, and respect for difference, SCCC encourages candidates who can contribute to this goal to apply. CAMPUS SAFETY REPORT The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here . Application Instructions: Applicants must submit the following documents to be considered for this position: Cover letter Resume Completed SUNY Schenectady employment application Transcripts References Diversity Statement: A separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development recblid 42vyal5um9cnfo9m2udxl4hl4hb7ai