The Area Manager is responsible for the operations, guest experience, team development and overall performance of the salons that they directly supervise. Their major function is to lead the results, team and the guest experience in their salons. They should coach and develop the team and lead by exemplifying excellent guest service and make operational decisions as if they are a business owner. VALID Tennessee Cosmetology License REQUIRED Qualifications Previous management experience. Ability to travel between salons on a daily basis. Valid current cosmetology license Ability to coach exceptional guest service and performance of quality services. Team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills. Communicate effectively with salon team, peers, supervisors and guests. Strong training and presentation skills Ability to read and analyze various salon reports. Great Reading, Writing, Math And Computer Skills Required. Valid driver's license and be insurable for motor vehicle use. Valid cosmetology license Capabilities: Demonstrate ability to run a profitable business Strong team-building and interpersonal skills Strong organization and time management skills Demonstrate positive attitude Exercise good judgment Lead and drive change through strong communication and personal leadership Demonstrate adaptability and flexibility to changing needs Deliver an excellent guest experience Understand guest needs and trends Demonstrate accountability, dependability and ethics Travel to salons, meetings, training sessions Development of the Team: Responsible for creating a culture consistent to build necessary business relationships and create an environment of development. Responsible for building a high performing team that works together to achieve results. Recruit and train Salon Managers and Stylists. Ensure a high level of employee satisfaction through strong leadership with the objective of retaining the best talent. Coach and communicate with Salon Managers to develop Stylists for promotion to Salon Manager positions. Develop Salon Managers for promotion to other leadership positions. Ensure that performance management is executed through recognition and coaching. Document important conversations. Measure performance and provide coaching as necessary. Terminate non-performing Salon Managers and other staff as needed. Ensure that technical training is provided as necessary to increase performance and guest satisfaction. Profit and Loss (P&L) Responsibility: Achieve sales, contribution and expense goals in all salons they supervise. Train Salon Managers on P&L responsibilities. Utilize management information tools and analyze financial reports to identify and address trends and issues in salon performance. Merchandising: Ensure that salons are visually set following company direction and that promotional displays are coordinated and executed. Ensure that merchandise is replenished and that inventory is managed through cycle counts. Coach Salon Managers on these responsibilities for their salons. Guest Experience: Maximize employee hours through schedule optimization. Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management. Coach to brand specific service expectations (Moments of Truth or 360). Ensure the highest level of guest satisfaction. Handle and resolve guest concerns and issues as needed. Salon Experience/Administrative Tasks: Ensure Salon Managers are keeping up with the cleanliness and maintenance of their salons along with all compliance requirements applicable to state and local sanitation rules. Enforce and promote all corporate policies, procedures and work rules. Ensure Salon Managers are following closing procedures that are adhered to by all staff and that daily bank deposits are being made. Ensure that the assets of each of their salons are protected and that asset protection policies are adhered to. Ensure other salon tasks related to salon operations are completed by staff, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned. Ensure all staff licenses are current, valid and posted as required. Ensure all items required by state and federal law are posted in all salons as directed by the company. Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety. Ensure salons are open for all posted hours and making arrangements for coverage of employees' shifts, if necessary. Manage the execution of salon openings and closings as needed. Physical Requirements and Work Environment Ability to effectively communicate with staff, peers, supervisors and support partners. Ability to effectively communicate with guests regarding services offered and requested, as well as regarding guest needs and desires with regards to such services. Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus. Frequent standing and walking for long periods of time. Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and guest perfume. Occasional lifting up to 50 lbs. Ability to reach between shoulder level and above-shoulder-level height to stock shelves and retrieve product/supplies from cupboards and shelves. Ability to twist and bend to sweep hair off the floor after service. Occasional pushing and pulling to move styling chair. Ability to drive to multiple locations Experience: Multi salon leader: 3 years (Preferred) License/Certification: Cosmetology License This Job Is Ideal for Someone Who Is: People-oriented -- enjoys interacting with people and working on group projectsDetail-oriented -- would rather focus on the details of work than the bigger pictureHigh stress tolerance -- thrives in a high-pressure environment Powered by JazzHR XeYisevw2S
05/12/2021
Full time
The Area Manager is responsible for the operations, guest experience, team development and overall performance of the salons that they directly supervise. Their major function is to lead the results, team and the guest experience in their salons. They should coach and develop the team and lead by exemplifying excellent guest service and make operational decisions as if they are a business owner. VALID Tennessee Cosmetology License REQUIRED Qualifications Previous management experience. Ability to travel between salons on a daily basis. Valid current cosmetology license Ability to coach exceptional guest service and performance of quality services. Team player with strong leadership qualities. Ability to multi-task and work at a fast pace while demonstrating good judgment and time management skills. Communicate effectively with salon team, peers, supervisors and guests. Strong training and presentation skills Ability to read and analyze various salon reports. Great Reading, Writing, Math And Computer Skills Required. Valid driver's license and be insurable for motor vehicle use. Valid cosmetology license Capabilities: Demonstrate ability to run a profitable business Strong team-building and interpersonal skills Strong organization and time management skills Demonstrate positive attitude Exercise good judgment Lead and drive change through strong communication and personal leadership Demonstrate adaptability and flexibility to changing needs Deliver an excellent guest experience Understand guest needs and trends Demonstrate accountability, dependability and ethics Travel to salons, meetings, training sessions Development of the Team: Responsible for creating a culture consistent to build necessary business relationships and create an environment of development. Responsible for building a high performing team that works together to achieve results. Recruit and train Salon Managers and Stylists. Ensure a high level of employee satisfaction through strong leadership with the objective of retaining the best talent. Coach and communicate with Salon Managers to develop Stylists for promotion to Salon Manager positions. Develop Salon Managers for promotion to other leadership positions. Ensure that performance management is executed through recognition and coaching. Document important conversations. Measure performance and provide coaching as necessary. Terminate non-performing Salon Managers and other staff as needed. Ensure that technical training is provided as necessary to increase performance and guest satisfaction. Profit and Loss (P&L) Responsibility: Achieve sales, contribution and expense goals in all salons they supervise. Train Salon Managers on P&L responsibilities. Utilize management information tools and analyze financial reports to identify and address trends and issues in salon performance. Merchandising: Ensure that salons are visually set following company direction and that promotional displays are coordinated and executed. Ensure that merchandise is replenished and that inventory is managed through cycle counts. Coach Salon Managers on these responsibilities for their salons. Guest Experience: Maximize employee hours through schedule optimization. Schedule to the needs of the business to ensure the highest level of guest satisfaction, sales performance and expense management. Coach to brand specific service expectations (Moments of Truth or 360). Ensure the highest level of guest satisfaction. Handle and resolve guest concerns and issues as needed. Salon Experience/Administrative Tasks: Ensure Salon Managers are keeping up with the cleanliness and maintenance of their salons along with all compliance requirements applicable to state and local sanitation rules. Enforce and promote all corporate policies, procedures and work rules. Ensure Salon Managers are following closing procedures that are adhered to by all staff and that daily bank deposits are being made. Ensure that the assets of each of their salons are protected and that asset protection policies are adhered to. Ensure other salon tasks related to salon operations are completed by staff, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned. Ensure all staff licenses are current, valid and posted as required. Ensure all items required by state and federal law are posted in all salons as directed by the company. Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety. Ensure salons are open for all posted hours and making arrangements for coverage of employees' shifts, if necessary. Manage the execution of salon openings and closings as needed. Physical Requirements and Work Environment Ability to effectively communicate with staff, peers, supervisors and support partners. Ability to effectively communicate with guests regarding services offered and requested, as well as regarding guest needs and desires with regards to such services. Visual observation of guest's hair, including close vision, color vision and the ability to adjust focus. Frequent standing and walking for long periods of time. Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and guest perfume. Occasional lifting up to 50 lbs. Ability to reach between shoulder level and above-shoulder-level height to stock shelves and retrieve product/supplies from cupboards and shelves. Ability to twist and bend to sweep hair off the floor after service. Occasional pushing and pulling to move styling chair. Ability to drive to multiple locations Experience: Multi salon leader: 3 years (Preferred) License/Certification: Cosmetology License This Job Is Ideal for Someone Who Is: People-oriented -- enjoys interacting with people and working on group projectsDetail-oriented -- would rather focus on the details of work than the bigger pictureHigh stress tolerance -- thrives in a high-pressure environment Powered by JazzHR XeYisevw2S
We Are Hiring: The newly formed Experience Research team is looking for an experienced Senior User Experience Researcher to join us in designing the future of people-centered healthcare. Background Ascension, one of the largest non-profit healthcare systems in the United States, has established an in-house, interdisciplinary Research team tasked with shaping the experience strategy and design for digital products and technology-enabled services across the entire spectrum of care delivery. This team - in deep collaboration with colleagues in design, product management, engineering, data science, clinical operations, and more - uses human-centered design methods to understand the needs and motivations of our patients and clinicians and bring solutions to life. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, member health benefits, and more. Our research team, comprised of User Experience Researchers, Service Designers and Communications Designers, aspires to create seamless, end-to-end experiences for those we serve through a cohesive ecosystem of well-designed, user-friendly services, products, and applications. From problem discovery to product delivery, we put people at the center of everything we do. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior User Experience Researcher you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: • 3 years of experience required. • 7-10 years of experience HIGHLY preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":}..... click apply for full job details
05/12/2021
Full time
We Are Hiring: The newly formed Experience Research team is looking for an experienced Senior User Experience Researcher to join us in designing the future of people-centered healthcare. Background Ascension, one of the largest non-profit healthcare systems in the United States, has established an in-house, interdisciplinary Research team tasked with shaping the experience strategy and design for digital products and technology-enabled services across the entire spectrum of care delivery. This team - in deep collaboration with colleagues in design, product management, engineering, data science, clinical operations, and more - uses human-centered design methods to understand the needs and motivations of our patients and clinicians and bring solutions to life. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, member health benefits, and more. Our research team, comprised of User Experience Researchers, Service Designers and Communications Designers, aspires to create seamless, end-to-end experiences for those we serve through a cohesive ecosystem of well-designed, user-friendly services, products, and applications. From problem discovery to product delivery, we put people at the center of everything we do. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior User Experience Researcher you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: • 3 years of experience required. • 7-10 years of experience HIGHLY preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":}..... click apply for full job details
We Are Hiring: The newly formed Experience Research team is looking for an experienced Senior User Experience Researcher to join us in designing the future of people-centered healthcare. Background Ascension, one of the largest non-profit healthcare systems in the United States, has established an in-house, interdisciplinary Research team tasked with shaping the experience strategy and design for digital products and technology-enabled services across the entire spectrum of care delivery. This team - in deep collaboration with colleagues in design, product management, engineering, data science, clinical operations, and more - uses human-centered design methods to understand the needs and motivations of our patients and clinicians and bring solutions to life. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, member health benefits, and more. Our research team, comprised of User Experience Researchers, Service Designers and Communications Designers, aspires to create seamless, end-to-end experiences for those we serve through a cohesive ecosystem of well-designed, user-friendly services, products, and applications. From problem discovery to product delivery, we put people at the center of everything we do. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior User Experience Researcher you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: • 3 years of experience required. • 7-10 years of experience HIGHLY preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":}..... click apply for full job details
05/12/2021
Full time
We Are Hiring: The newly formed Experience Research team is looking for an experienced Senior User Experience Researcher to join us in designing the future of people-centered healthcare. Background Ascension, one of the largest non-profit healthcare systems in the United States, has established an in-house, interdisciplinary Research team tasked with shaping the experience strategy and design for digital products and technology-enabled services across the entire spectrum of care delivery. This team - in deep collaboration with colleagues in design, product management, engineering, data science, clinical operations, and more - uses human-centered design methods to understand the needs and motivations of our patients and clinicians and bring solutions to life. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, member health benefits, and more. Our research team, comprised of User Experience Researchers, Service Designers and Communications Designers, aspires to create seamless, end-to-end experiences for those we serve through a cohesive ecosystem of well-designed, user-friendly services, products, and applications. From problem discovery to product delivery, we put people at the center of everything we do. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior User Experience Researcher you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: • 3 years of experience required. • 7-10 years of experience HIGHLY preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":}..... click apply for full job details
We Are Hiring: The Ascension Studio is seeking a Senior Director of Experience Research to lead our experience research practice in our work to create the future of people-centered healthcare. This role will be responsible for setting strategy for the experience research discipline and providing leadership oversight of experience research work across the organization. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior Director of Experience Research you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience: 7 years of professional experience in user experience research, 10 years preferred. 5 years of leadership or management experience preferred. Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: 7 years of experience required. 10 years of experience preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":},"9":1}}{"1":146}{"1":147,"2":{"2":{"1":2,"2":},"9":1}}" data-sheets-hyperlinkruns="{"1":138,"2":""}{"1":146}{"1":147,"2":""}{"1":160}">This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify Right to Work
05/12/2021
Full time
We Are Hiring: The Ascension Studio is seeking a Senior Director of Experience Research to lead our experience research practice in our work to create the future of people-centered healthcare. This role will be responsible for setting strategy for the experience research discipline and providing leadership oversight of experience research work across the organization. This position can be based out of St. Louis, Chicago, or Austin. #ascensionstudio What You Will Do: As a Senior Director of Experience Research you will help lead the discipline and help set the strategy and vision for the team and represent it across Ascension. You will collaborate closely with design, product and engineering leaders to prioritize research opportunities, develop research roadmaps and drive strategic alignment to organizational initiatives. The Experience Research team is responsible for understanding end-to-end patient and provider journeys, challenges, and unmet needs to identify the most impactful opportunities for us to address. As a comprehensive healthcare system that includes a vast range of healthcare services, this could include the design of virtual care delivery, nurse communications, remote health monitoring, operating room operations, financial transparency and payment, care coordination, and more. The Experience research team works collaboratively with designers and product managers on field research, concept envisioning and iterative testing. Expert knowledge of research methods and experience applying a mixed-methods research approach for digital products and services are critical to this role. You will be part of a growing team and will help drive research excellence through industry best practices. Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered design approach in the organization by helping demonstrate both the qualitative and measurable impact that Experience Research has on outcomes. Key Responsibilities Set and drive strategy for scaling research and design impact across the organization Hire and cultivate research and service design talent Oversee, prioritize, and activate exploratory, formative and summative research initiatives Scope, staff, and advise complex and strategic research programs, including both those within the Products organization and in an advisory capacity to other teams within Ascension Serve as subject matter expert on qualitative and quantitative research methods, human-centered design and design thinking Guide and participate in research activities across exploratory, evaluative, and validation phases, including but not limited to qualitative and quantitative data gathering, contextual inquiry, ethnography, empathy exercises, co-design sessions, synthesis methods, usability evaluations, and A/B testing Ensure quality of research work, drive research excellence as well as research team compliance with relevant regulations and best practices Disseminate research findings to various teams through communication assets such as reports, presentations, user journey maps, design principles, frameworks, workflows, day-in-the-life scenarios, and use case summaries Train Ascension associates in research methods and best practices Work Experience: 7 years of professional experience in user experience research, 10 years preferred. 5 years of leadership or management experience preferred. Experience building and leading UX Research or Service Design teams and operations Strong knowledge of qualitative and quantitative research methodologies and their application, especially human-centered and design thinking methods Experience conducting ethnography, semi-structured interviews, focus groups, contextual field visits, workflow analysis, surveys, usability testing and human factors studies Strong knowledge of statistics and research study design Preferred Qualifications Experience conducting experience research in healthcare Experience representing Experience Research and human-centered design with executive leadership Experience working on multiple fast-paced research projects across the product lifecycle Experience collaborating with technical and non-technical business stakeholders and managing engagements with external partners Experience working with agile design and development teams Excellent storytelling and communication skills What You Will Need: Education: Bachelor's degree required. Preferred focus in Human Factors, Design Research, Service Design, Psychology, Sociology, Anthropology, Human Computer Interaction, Interaction Design, Industrial Design, or similar field. Master's degree preferred. Work Experience: 7 years of experience required. 10 years of experience preferred. 5 years of leadership or management experience preferred. Why Join Our Team: Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care - including 146 hospitals and more than 50 senior living facilities - in 19 states and the District of Columbia. Equal Employment Opportunity Employer: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants."}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0,"2":{"2":{"1":2,"2":}}}{"1":9}{"1":421,"2":{"2":{"1":2,"2":},"9":1}}{"1":485}{"1":486,"2":{"2":{"1":2,"2":},"9":1}}{"1":519}" data-sheets-hyperlinkruns="{"1":421,"2":""}{"1":485}{"1":486,"2":""}{"1":519}">Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement: E-Verify Right to Work"}" data-sheets-userformat="{"2":,"3":{"1":0},"5":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"6":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":{"1":2,"2":0}},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"9":0,"10":1,"11":4,"12":0,"16":10,"23":1}" data-sheets-textstyleruns="{"1":0}{"1":138,"2":{"2":{"1":2,"2":},"9":1}}{"1":146}{"1":147,"2":{"2":{"1":2,"2":},"9":1}}" data-sheets-hyperlinkruns="{"1":138,"2":""}{"1":146}{"1":147,"2":""}{"1":160}">This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify Right to Work
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Primary Job Duties & Responsibilities Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively in accordance with Company guidelines and best practices. Reserves claims accurately in accordance with Company guidelines and best practices. Ensures that Company service standards are upheld. Maintains data accuracy. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Provides technical advice. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Assists Senior Claim Professionals and others with larger and more complex claims, where required. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Other duties as assigned. Minimum Qualifications Working towards Accredited Product Advisor (APA) qualification. Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker). Education, Work Experience, & Knowledge Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Preferably has experience in claim handling environment. Job Specific Technical Skills & Competencies Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Environmental / Work Schedules / Other Operates standard office equipment (Continuously) Sitting (Can stand at will) (Continuously) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Continuously) Use of Display Screen Equipment (Continuously) Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
05/12/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary Primary Job Duties & Responsibilities Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively in accordance with Company guidelines and best practices. Reserves claims accurately in accordance with Company guidelines and best practices. Ensures that Company service standards are upheld. Maintains data accuracy. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Provides technical advice. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Assists Senior Claim Professionals and others with larger and more complex claims, where required. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Other duties as assigned. Minimum Qualifications Working towards Accredited Product Advisor (APA) qualification. Some prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker). Education, Work Experience, & Knowledge Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Preferably has experience in claim handling environment. Job Specific Technical Skills & Competencies Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Environmental / Work Schedules / Other Operates standard office equipment (Continuously) Sitting (Can stand at will) (Continuously) Standing (Occasionally) Use of Keyboards, Sporadic 10-Key (Continuously) Use of Display Screen Equipment (Continuously) Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary We are looking for a Claims Professional to join our Motor and Liability team on a 12 month fixed term contract. For this role we are happy to consider flexible hours, or full or part time, let's have a conversation about your requirements! As a Claims Professional you will provide expert claim handling including investigation, evaluation, negotiation and resolution of assigned claims in accordance with our well defined policies, procedures, best practices and controls. You will also support the Claims Management team by providing quality claims handling and superior customer service, ensuring that the Claims function runs effectively and that service standards are maintained. Primary Job Duties & Responsibilities Analyse and apply policy coverage accurately to all assigned claims. Investigate assigned claims. Negotiate and settle claims proactively in accordance with Company guidelines and best practices. Reserve claims accurately in accordance with Company guidelines and best practices. Ensure that Company service standards are upheld. Maintain data accuracy. Instruct, liaise with and manage external vendors and monitor the quality and cost of their services, ensuring required technical and service standards are met. Authorise claim payments and reserves within agreed claims handling authority. Provide technical advice. Develop and maintain effective business relationships both externally and internally. Work as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Assist Senior Claim Professionals and others with larger and more complex claims, where required. Openly communicate knowledge of your action with your manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Proactively participate in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Minimum Qualifications You must be working towards Accredited Product Advisor (APA) qualification. You will have prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker). Preferred Qualifications You will possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. You will preferably have experience in a claim handling environment. Preferred Job Specific Technical Skills and Competencies Capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
05/12/2021
Full time
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 Job Description Summary We are looking for a Claims Professional to join our Motor and Liability team on a 12 month fixed term contract. For this role we are happy to consider flexible hours, or full or part time, let's have a conversation about your requirements! As a Claims Professional you will provide expert claim handling including investigation, evaluation, negotiation and resolution of assigned claims in accordance with our well defined policies, procedures, best practices and controls. You will also support the Claims Management team by providing quality claims handling and superior customer service, ensuring that the Claims function runs effectively and that service standards are maintained. Primary Job Duties & Responsibilities Analyse and apply policy coverage accurately to all assigned claims. Investigate assigned claims. Negotiate and settle claims proactively in accordance with Company guidelines and best practices. Reserve claims accurately in accordance with Company guidelines and best practices. Ensure that Company service standards are upheld. Maintain data accuracy. Instruct, liaise with and manage external vendors and monitor the quality and cost of their services, ensuring required technical and service standards are met. Authorise claim payments and reserves within agreed claims handling authority. Provide technical advice. Develop and maintain effective business relationships both externally and internally. Work as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Assist Senior Claim Professionals and others with larger and more complex claims, where required. Openly communicate knowledge of your action with your manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines. Proactively participate in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Minimum Qualifications You must be working towards Accredited Product Advisor (APA) qualification. You will have prior insurance related activity experience (e.g. paralegal, insurance operations, insurance broker). Preferred Qualifications You will possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. You will preferably have experience in a claim handling environment. Preferred Job Specific Technical Skills and Competencies Capable of handling claims competently in line with required technical standards, best practices and service level standards. Intermediate communication skills. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus. Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting.
Your Role As a Project Manager, located at HPI's San Diego location, you will be responsible for leading projects from day one through delivery to our client. You will have overall responsibility for client service, quality control and financial performance. This is a great opportunity to join a highly motivated and collaborative team managing projects within our Education Studio. What Will You Do? Manage one or more client projects providing leadership to client and team by communicating project objectives, contract scope, budget, and schedule Define and implement the necessary resources to ensure the design and documentation process flows smoothly and act as the primary liaison between the team and client Prepare fee proposals and negotiate contracts and fees Manage schedules, budgets, and staffing Track and manage financial performance of projects for success including, but not limited to, staffing projects, schedule, fees, and billings Assist with our Quality Control process for all milestone submissions (SD, DD, CD, Jurisdictional Submission Sets) Work closely with the design, technical and construction administration team to ensure the intent of the building design is maintained Make decisions on a project with minimal direction Suggest ways to improve systems and procedures that will create better architectural services Mentor junior staff members Firm Profile Founded in 1975, HPI is an award winning architectural firm located in Newport Beach and San Diego. We have provided over 40 years of continuous service focusing on public and private clients in the Education and Senior Living sectors. HPI prides itself in creating tailored solutions that are reflective of our clients' visions and objectives. Our planning, architecture, and interior design services result in spaces and places that respond to the desired end user experience, building functionality, and financial sustainability. As a relationship-centered firm, we place great importance on fostering and maintaining meaningful connections both internally and externally. Our culture encourages a supportive, teamwork environment to arrive at design excellence through open and shared creative processes. Our many repeat clients and dedicated professionals are testament to our continued success, supportive relationships, and sustainable growth. Our process encourages clients and the design team to work together to find tailored solutions that fit the needs of our clients. We listen, communicate, and create. This interactive design process is the foundation of our philosophy and approach resulting in design excellence by our clients' definition. Our Culture At HPI, we are committed to creating long-term career opportunities in a stimulating environment that encourages teamwork, leadership, and mentorship. HPI has been committed to cultivating a social and professional culture in which all employees are empowered to learn, interact, grow, and enjoy. We provide a positive, challenging work environment that fosters both professional and personal growth for all levels of employees. We are committed to delivering the highest level of client service while encouraging our team members to lead a healthy and balanced life. Our comprehensive benefits include health, dental, life and other insurance. We also offer a 401(k) plan, paid holidays, paid time off, a pay commensurate with your experience, and bonus opportunities. Bachelor's or Master's Degree in Architecture 5+ years of related project management experience. Experience managing projects within the Education Sector Professional license preferred LEED accreditation preferred Experience negotiating project scope, fees, managing project financial performance, and ensuring fiscal responsibility for projects Excellent communication skills with clients, consultants and internal project team Strong time management and organizational skills Ability to move easily between projects as needed to meet deadlines Knowledge of building codes and understanding of various construction types Understanding of DSA and/or local jurisdictional requirements Technical understanding of architectural design Working knowledge of AutoCAD and Revit a plus PI
05/12/2021
Full time
Your Role As a Project Manager, located at HPI's San Diego location, you will be responsible for leading projects from day one through delivery to our client. You will have overall responsibility for client service, quality control and financial performance. This is a great opportunity to join a highly motivated and collaborative team managing projects within our Education Studio. What Will You Do? Manage one or more client projects providing leadership to client and team by communicating project objectives, contract scope, budget, and schedule Define and implement the necessary resources to ensure the design and documentation process flows smoothly and act as the primary liaison between the team and client Prepare fee proposals and negotiate contracts and fees Manage schedules, budgets, and staffing Track and manage financial performance of projects for success including, but not limited to, staffing projects, schedule, fees, and billings Assist with our Quality Control process for all milestone submissions (SD, DD, CD, Jurisdictional Submission Sets) Work closely with the design, technical and construction administration team to ensure the intent of the building design is maintained Make decisions on a project with minimal direction Suggest ways to improve systems and procedures that will create better architectural services Mentor junior staff members Firm Profile Founded in 1975, HPI is an award winning architectural firm located in Newport Beach and San Diego. We have provided over 40 years of continuous service focusing on public and private clients in the Education and Senior Living sectors. HPI prides itself in creating tailored solutions that are reflective of our clients' visions and objectives. Our planning, architecture, and interior design services result in spaces and places that respond to the desired end user experience, building functionality, and financial sustainability. As a relationship-centered firm, we place great importance on fostering and maintaining meaningful connections both internally and externally. Our culture encourages a supportive, teamwork environment to arrive at design excellence through open and shared creative processes. Our many repeat clients and dedicated professionals are testament to our continued success, supportive relationships, and sustainable growth. Our process encourages clients and the design team to work together to find tailored solutions that fit the needs of our clients. We listen, communicate, and create. This interactive design process is the foundation of our philosophy and approach resulting in design excellence by our clients' definition. Our Culture At HPI, we are committed to creating long-term career opportunities in a stimulating environment that encourages teamwork, leadership, and mentorship. HPI has been committed to cultivating a social and professional culture in which all employees are empowered to learn, interact, grow, and enjoy. We provide a positive, challenging work environment that fosters both professional and personal growth for all levels of employees. We are committed to delivering the highest level of client service while encouraging our team members to lead a healthy and balanced life. Our comprehensive benefits include health, dental, life and other insurance. We also offer a 401(k) plan, paid holidays, paid time off, a pay commensurate with your experience, and bonus opportunities. Bachelor's or Master's Degree in Architecture 5+ years of related project management experience. Experience managing projects within the Education Sector Professional license preferred LEED accreditation preferred Experience negotiating project scope, fees, managing project financial performance, and ensuring fiscal responsibility for projects Excellent communication skills with clients, consultants and internal project team Strong time management and organizational skills Ability to move easily between projects as needed to meet deadlines Knowledge of building codes and understanding of various construction types Understanding of DSA and/or local jurisdictional requirements Technical understanding of architectural design Working knowledge of AutoCAD and Revit a plus PI
Who we are looking for The Senior Business Analyst - (Product Management Role) - Cloud Enablement role is a hands-on business-to-technology focused role and is an integral part of the Charles River platform. The candidate will have excellent communication skills, have a "hands-on" approach, and can collaborate with both business and technical leadership teams. Working with the engineering team in the agile role of product owner, the Sr BA will create and manage the product roadmap and bring new features and capabilities to market. Additionally, the Sr BA will develop internal and external relationships that will help drive detailed requirements and prioritization decisions. The Sr BA will also drive Cloud native services, requirement analysis, and functional design to ensure our products are Cloud enabled in shortest amount of time and effort. The position is located in Burlington, Massachusetts, USA. Why this role is important to us The team you will be joining is part of the Charles River Investment Management Systems (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Charles River IMS platform offers portfolio management, compliance, order and execution management, post-trade processing, data provisioning and management, performance measurement, as well as other key capabilities important to the investment lifecycle. The Cloud Enablement Services team plays a key role in the company effort to transition to a cloud native platform. What you will be responsible for As Senior Business Analyst - (Product Management) you will Thoroughly understand Cloud native services and architecture to be able to propose, specify, and plan the implementation, integration, and launch of Cloud native services by all relevant teams and products/components Gather requirements from internal & external parties (clients, partners, vendors, etc.) and creates business requirements, prioritize based on company objectives, and produce functional specifications Experience with managing Agile scrum teams (including multiple) with an eye towards triaging and project management on a cross-functional basis Ability to develop and manage cross functional processes and project timelines Manage cross-functionally, with engineering groups, business, QA, support teams, and Cloud operations for a smooth deployment Summarize and present to wider internal & external audience for reviews and decision making Maintains the product calendar and work with engineering to ensure progress according to plan Review stakeholders work, such as QA documentation, on an ongoing basis Manage delivery, document, and train relevant parties on your product and components Strong analytical and problem-solving skills Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance What we value These skills will help you succeed in this role Experience in product management, business analysis for software systems Proven experience in managing development of similar products Technical and architectural experience (coding, architecture, tech design) Direct experience working with cloud technology solutions Experience in Financial Services is preferred Experience working with remote teams Education & Preferred Qualifications 8+ years of relevant business analysis experience. Bachelor's Degree in engineering, computer science, or equivalent, and/or other work experience in a technical setting About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers
05/12/2021
Full time
Who we are looking for The Senior Business Analyst - (Product Management Role) - Cloud Enablement role is a hands-on business-to-technology focused role and is an integral part of the Charles River platform. The candidate will have excellent communication skills, have a "hands-on" approach, and can collaborate with both business and technical leadership teams. Working with the engineering team in the agile role of product owner, the Sr BA will create and manage the product roadmap and bring new features and capabilities to market. Additionally, the Sr BA will develop internal and external relationships that will help drive detailed requirements and prioritization decisions. The Sr BA will also drive Cloud native services, requirement analysis, and functional design to ensure our products are Cloud enabled in shortest amount of time and effort. The position is located in Burlington, Massachusetts, USA. Why this role is important to us The team you will be joining is part of the Charles River Investment Management Systems (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Charles River IMS platform offers portfolio management, compliance, order and execution management, post-trade processing, data provisioning and management, performance measurement, as well as other key capabilities important to the investment lifecycle. The Cloud Enablement Services team plays a key role in the company effort to transition to a cloud native platform. What you will be responsible for As Senior Business Analyst - (Product Management) you will Thoroughly understand Cloud native services and architecture to be able to propose, specify, and plan the implementation, integration, and launch of Cloud native services by all relevant teams and products/components Gather requirements from internal & external parties (clients, partners, vendors, etc.) and creates business requirements, prioritize based on company objectives, and produce functional specifications Experience with managing Agile scrum teams (including multiple) with an eye towards triaging and project management on a cross-functional basis Ability to develop and manage cross functional processes and project timelines Manage cross-functionally, with engineering groups, business, QA, support teams, and Cloud operations for a smooth deployment Summarize and present to wider internal & external audience for reviews and decision making Maintains the product calendar and work with engineering to ensure progress according to plan Review stakeholders work, such as QA documentation, on an ongoing basis Manage delivery, document, and train relevant parties on your product and components Strong analytical and problem-solving skills Strong contributor with high motivation, with the ability to take initiative, set priorities and perform tasks with minimal guidance What we value These skills will help you succeed in this role Experience in product management, business analysis for software systems Proven experience in managing development of similar products Technical and architectural experience (coding, architecture, tech design) Direct experience working with cloud technology solutions Experience in Financial Services is preferred Experience working with remote teams Education & Preferred Qualifications 8+ years of relevant business analysis experience. Bachelor's Degree in engineering, computer science, or equivalent, and/or other work experience in a technical setting About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers
What is your goal? As Construction Coordinator, you simplify and enhance the customer experience by carrying out construction process steps from start to finish, attending to details large and small. You enjoy sketching Hybrid Fiber Coaxial (HFC) installation plans for the design team to produce and drawing up line extension layouts. You're also comfortable preparing system maps and/or print packages for authorized contractors. When projects are completed, update as-built maps with system changes per company design specifications. What is the role? With guidance, oversee small-scale residential HFC construction projects, including permitting and make-ready processes. Tasks will include validating plan designs based on company records and gathering relevant information regarding the project's scope. Being familiar with physical construction prints and network maps, you can collaborate with engineers and developers to perform site surveys of proposed projects for outside plant design. On the financial side, you're experienced at making cost estimates and ordering needed materials. Once the project is approved, ensure funding, materials, permits, and contractors are assigned to it, along with in-house teams and contract resources for building, repairing and maintaining the HFC plant. Verify plans meet both customer and company expectations and communicate them with your Project Manager or designated supervisor. Construction will be based on the materials you order. Upon completion of the construction project, assess the work performed using quality control inspections in accordance with Technical Quality Assurance (TQA) standards. You will be responsible for submitting all as-builts for completed projects to the design team and managing the financial aspects of construction for the life of the project as well as compliance in regards to footage, passings and addresses. It's about learning and growing, with a deliberate path to success There are many opportunities to grow and succeed at Spectrum, and we're proud when our people achieve more. Progress through Coordinator levels by participating in in-house training courses to help you develop a solid background and increased understanding of the business and processes. Build a strong foundation for a career that progresses as you do. The benefits are clear In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive healthcare, including dental and vision, flexible spending, expanded family leave, and paid training and time off - we offer free Spectrum products and services where available, tuition reimbursement, and a selection of other programs to support team members and their families. What it takes to get started: The minimum requirements for the Construction Coordinator role include: • Communication skills. These are essential to your success as you interact with team members, customers and suppliers, in person, on the phone, and in writing in a clear, straight-forward and professional manner. • Strength and endurance. This is also a very physical role, so you should be comfortable moving over a variety of terrains; operating a range of small tools, including handheld tools and meters; bending, reaching, twisting and lifting, including in tight spaces; climbing and wearing safety equipment; and being generally active a large portion of your time. You will also work with fine components like thin cable wires and be able to differentiate their colors and sizes. • Knowledge of and adherence to industry-specific local, state, and federal regulations, and with company policies. You have knowledge of National Electric Codes and National Electrical Safety Codes, and a secure grasp of basic math and electronics principles. Education High School Diploma or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) preferred Related Experience 1+ year Maintenance Technician or equivalent work experience Construction work experience preferred Certifications and/or Licenses Our construction coordinators drive company-provided vehicles. You will have a valid driver's license, and you should have a safe driving record within company standards. In The Field Every day brings something different, so you should be comfortable working in a lot of different settings, like:
05/12/2021
Full time
What is your goal? As Construction Coordinator, you simplify and enhance the customer experience by carrying out construction process steps from start to finish, attending to details large and small. You enjoy sketching Hybrid Fiber Coaxial (HFC) installation plans for the design team to produce and drawing up line extension layouts. You're also comfortable preparing system maps and/or print packages for authorized contractors. When projects are completed, update as-built maps with system changes per company design specifications. What is the role? With guidance, oversee small-scale residential HFC construction projects, including permitting and make-ready processes. Tasks will include validating plan designs based on company records and gathering relevant information regarding the project's scope. Being familiar with physical construction prints and network maps, you can collaborate with engineers and developers to perform site surveys of proposed projects for outside plant design. On the financial side, you're experienced at making cost estimates and ordering needed materials. Once the project is approved, ensure funding, materials, permits, and contractors are assigned to it, along with in-house teams and contract resources for building, repairing and maintaining the HFC plant. Verify plans meet both customer and company expectations and communicate them with your Project Manager or designated supervisor. Construction will be based on the materials you order. Upon completion of the construction project, assess the work performed using quality control inspections in accordance with Technical Quality Assurance (TQA) standards. You will be responsible for submitting all as-builts for completed projects to the design team and managing the financial aspects of construction for the life of the project as well as compliance in regards to footage, passings and addresses. It's about learning and growing, with a deliberate path to success There are many opportunities to grow and succeed at Spectrum, and we're proud when our people achieve more. Progress through Coordinator levels by participating in in-house training courses to help you develop a solid background and increased understanding of the business and processes. Build a strong foundation for a career that progresses as you do. The benefits are clear In addition to the core benefits - industry-leading retirement savings and 401(k) plans, comprehensive healthcare, including dental and vision, flexible spending, expanded family leave, and paid training and time off - we offer free Spectrum products and services where available, tuition reimbursement, and a selection of other programs to support team members and their families. What it takes to get started: The minimum requirements for the Construction Coordinator role include: • Communication skills. These are essential to your success as you interact with team members, customers and suppliers, in person, on the phone, and in writing in a clear, straight-forward and professional manner. • Strength and endurance. This is also a very physical role, so you should be comfortable moving over a variety of terrains; operating a range of small tools, including handheld tools and meters; bending, reaching, twisting and lifting, including in tight spaces; climbing and wearing safety equipment; and being generally active a large portion of your time. You will also work with fine components like thin cable wires and be able to differentiate their colors and sizes. • Knowledge of and adherence to industry-specific local, state, and federal regulations, and with company policies. You have knowledge of National Electric Codes and National Electrical Safety Codes, and a secure grasp of basic math and electronics principles. Education High School Diploma or equivalent work experience Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) preferred Related Experience 1+ year Maintenance Technician or equivalent work experience Construction work experience preferred Certifications and/or Licenses Our construction coordinators drive company-provided vehicles. You will have a valid driver's license, and you should have a safe driving record within company standards. In The Field Every day brings something different, so you should be comfortable working in a lot of different settings, like:
Company Overview Nabors Industries owns and operates one of the world's largest land-based drilling rig fleet and is a provider of offshore drilling rigs in the United States and multiple international markets. Nabors also provides directional drilling services, performance tools, and innovative technologies for its own rig fleet and those of third parties. Leveraging our advanced drilling automation capabilities, Nabors' highly skilled workforce continues to set new standards for operational excellence and transform our industry. Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct. JOB SUMMARY We seek a bright and highly-motivated professional that can join our Nabors International Tax team as an International Tax Analyst. You will be part of a team that provides value to keep the ETR low, improves cash positions, maintains accurate tax reporting, advises business units on tax matters and assists in tax audits and tax planning initiatives. DUTIES AND RESPONSIBILITIES Tax Planning Participate in analyzing and responding to U.S. international and foreign tax issues. Assist in monitoring new U.S. and foreign tax law and assist with determining tax impact for the company. Assist in preparation of technical and non-technical tax research and compliance memos and summaries. Assist with implementation and documentation of initiatives to reduce direct and indirect taxes by working closely with local teams and tax advisors under supervision of International Tax Manager. Transfer Pricing Have a basic understanding of transfer pricing methodologies and documentation requirements. Assist with transfer pricing compliance and in gathering documentation needed for foreign jurisdictions. Tax Compliance/Financial Reporting Prepare foreign quarterly and annual ASC 740 tax accruals. Prepare foreign return to provision adjustments. Assist in preparation of tax basis balance sheets for international operations. Participate in internal control documentation required by Sarbanes-Oxley. Assist in preparation of tax estimates, budgets, and tax forecast reports. Analyze accounting data and convert into reports needed for various international tax purposes. Support U.S. international tax compliance as needed. Tax Audits Assist with foreign tax audits by preparing tax research and gathering support documentation as needed. MINIMUM QUALIFICATIONS / SKILLS Bachelor's degree in Accounting with tax focus. 2+ years international tax experience in Big 4/Law Firm or a large corporate tax department. Experience working on international tax. Familiar with preparation of tax provisions in accordance with U.S. GAAP. Strong analytical skills with ability to self-review and attention to detail. Ability to understand and communicate complex concepts and processes quickly through excellent writing and speaking skills. Proficient in MS Office Excel, Word, PowerPoint. PREFERRED QUALIFICATIONS / SKILLS Fluent in Spanish a plus, but not required. CPA or CPA Candidate is preferred but not required. Masters in Tax, JD or LLM preferred but not required. BEHAVIORAL COMPETENCIES Self-starter and highly motivated. Enjoys interacting with people to achieve outstanding results. Emphasis on detail and accuracy Ability to collaboratively work with others Ability to confidently prioritize complex projects and demands Strong organizational skills. Ability to prioritize that addresses strict deadlines while achieving intended results. PHYSICAL REQUIREMENTS / WORKING CONDITIONS Office environment To perform this job successfully, an individual must be able to perform its essential duties as defined in above sections. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual requires close and distant vision with frequent sitting, occasional standing, walking and use of hands. In addition, occasional lifting and moving of up to 20 pounds may be needed in setting up meetings. The employee may occasionally lift and/or move up to 20 pounds.
05/12/2021
Full time
Company Overview Nabors Industries owns and operates one of the world's largest land-based drilling rig fleet and is a provider of offshore drilling rigs in the United States and multiple international markets. Nabors also provides directional drilling services, performance tools, and innovative technologies for its own rig fleet and those of third parties. Leveraging our advanced drilling automation capabilities, Nabors' highly skilled workforce continues to set new standards for operational excellence and transform our industry. Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct. JOB SUMMARY We seek a bright and highly-motivated professional that can join our Nabors International Tax team as an International Tax Analyst. You will be part of a team that provides value to keep the ETR low, improves cash positions, maintains accurate tax reporting, advises business units on tax matters and assists in tax audits and tax planning initiatives. DUTIES AND RESPONSIBILITIES Tax Planning Participate in analyzing and responding to U.S. international and foreign tax issues. Assist in monitoring new U.S. and foreign tax law and assist with determining tax impact for the company. Assist in preparation of technical and non-technical tax research and compliance memos and summaries. Assist with implementation and documentation of initiatives to reduce direct and indirect taxes by working closely with local teams and tax advisors under supervision of International Tax Manager. Transfer Pricing Have a basic understanding of transfer pricing methodologies and documentation requirements. Assist with transfer pricing compliance and in gathering documentation needed for foreign jurisdictions. Tax Compliance/Financial Reporting Prepare foreign quarterly and annual ASC 740 tax accruals. Prepare foreign return to provision adjustments. Assist in preparation of tax basis balance sheets for international operations. Participate in internal control documentation required by Sarbanes-Oxley. Assist in preparation of tax estimates, budgets, and tax forecast reports. Analyze accounting data and convert into reports needed for various international tax purposes. Support U.S. international tax compliance as needed. Tax Audits Assist with foreign tax audits by preparing tax research and gathering support documentation as needed. MINIMUM QUALIFICATIONS / SKILLS Bachelor's degree in Accounting with tax focus. 2+ years international tax experience in Big 4/Law Firm or a large corporate tax department. Experience working on international tax. Familiar with preparation of tax provisions in accordance with U.S. GAAP. Strong analytical skills with ability to self-review and attention to detail. Ability to understand and communicate complex concepts and processes quickly through excellent writing and speaking skills. Proficient in MS Office Excel, Word, PowerPoint. PREFERRED QUALIFICATIONS / SKILLS Fluent in Spanish a plus, but not required. CPA or CPA Candidate is preferred but not required. Masters in Tax, JD or LLM preferred but not required. BEHAVIORAL COMPETENCIES Self-starter and highly motivated. Enjoys interacting with people to achieve outstanding results. Emphasis on detail and accuracy Ability to collaboratively work with others Ability to confidently prioritize complex projects and demands Strong organizational skills. Ability to prioritize that addresses strict deadlines while achieving intended results. PHYSICAL REQUIREMENTS / WORKING CONDITIONS Office environment To perform this job successfully, an individual must be able to perform its essential duties as defined in above sections. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the individual requires close and distant vision with frequent sitting, occasional standing, walking and use of hands. In addition, occasional lifting and moving of up to 20 pounds may be needed in setting up meetings. The employee may occasionally lift and/or move up to 20 pounds.
Schneider Electric has an opportunity for a Project Manager I, Energy Performance Contracting in our South regions. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 13 5 ,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment . Great people make Schneider Electric a great company. What do you get to do in this position? Our Project Manager is responsible for achieving the project's objectives. You'll work closely with the Sales and Development teams to define the project objectives, create a plan and then execute that plan to achieve these project objectives. The Project Manager has a working knowledge of the technical and organizational environments in which the project deliverables are created and in which they will be used. You may also assist in the strategic planning for the department. The Project Manager must be an excellent communicator at all levels within the project environment, be proactive, exhibit strong leadership qualities, and be able to adapt to a dynamic and diverse project environment. Primary Duties: For you to perform this job successfully, an individual must be able to meet or exceed the business needs for every project. Lead the project team in developing and managing the Project Management Plan within the constraints established and approved during the development process. Schedule and conduct all project construction meetings Review and approve design, commissioning, and installation plans Obtain, organize, and maintain all project contract documents in accordance with Schneider Electric quality policy Responsible for implementing the project; meeting the scope, schedule, resource and budget commitments reflected in the Project Management Plan. Maintain a high level of customer satisfaction through the successful coordination of all project activities. As part of the project team coordinate site superintendent resources to ensure that installed work is supervised Responsible for overall project (Gross Margin) profitability Prepares project billing revenue forecasts and schedule of values Prepare and update project schedule and cost re-estimates on a routine basis Schedule and conduct all project construction meetings Ensure that all safety plans are created and being followed during the construction phase of the project Manage the timely resolution of issues, including the escalation of issues that are outside of the project team's scope of responsibility. Continually identify and proactively manage project risks & issues, ensure execution of corrective action plans up to closure. Contribute to oversight of all financial services associated with the construction project. This to include but not be limited to: Implement and enforce change control over project scope, schedule, resources and budget. Monthly project billings, forecasting, bonds, insurance Payable and receivable process and project re-estimates / cost revisions. Lead the discussion and presentation of monthly project backlog reviews and updates Prepares and delivers final project closure and documentation to customers and ensures final payment Assist the project development team in conceptual planning of project implementation during the project development process. Participate and contribute in subcontractor qualification Participate and contribute in subcontractor bid solicitation process Participate and contribute in subcontract negotiations Participate and contribute in management of the project estimate from development midterm to project close out. Additional duties may be assigned. We know skills and competencies show up in many different ways and can be based on your life experience. If you do no t necessarily meet all the requirements that are listed, we still encourage you to apply for the position . This job might be for you if: 4 year college degree or technical degree Six to Eight years related work experience, preferably in Texas contracting. Travel will be >75% of time, Typically Mon.-Fri. with occasional weekend requirements The candidate will demonstrate a thorough knowledge of contracting and construction in Mechanical and Electrical field. An understanding of (ESCO) Energy Service Companies and the performance contracting business, Understanding lower and higher education background, and experience leading/directing multiple projects will be a plus. Understanding of and proficient in project management skill, PMP certification is a plus Working knowledge of ISO requirements Excellent time management and organization skills Proficient in Microsoft Office programs, including thorough knowledge of MS Project Financial acumen and understanding Excellent customer service Leadership skills: team building, empower and delegate authority, ability to build rapport and consensus Thorough understanding of contract procedures and tactics Advanced knowledge of contract law, codes, standards, and industry construction knowledge Strong written and verbal communication skills Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k) match, and more. Click here to find out more about working with us: . We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
05/12/2021
Full time
Schneider Electric has an opportunity for a Project Manager I, Energy Performance Contracting in our South regions. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives.Our 13 5 ,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment . Great people make Schneider Electric a great company. What do you get to do in this position? Our Project Manager is responsible for achieving the project's objectives. You'll work closely with the Sales and Development teams to define the project objectives, create a plan and then execute that plan to achieve these project objectives. The Project Manager has a working knowledge of the technical and organizational environments in which the project deliverables are created and in which they will be used. You may also assist in the strategic planning for the department. The Project Manager must be an excellent communicator at all levels within the project environment, be proactive, exhibit strong leadership qualities, and be able to adapt to a dynamic and diverse project environment. Primary Duties: For you to perform this job successfully, an individual must be able to meet or exceed the business needs for every project. Lead the project team in developing and managing the Project Management Plan within the constraints established and approved during the development process. Schedule and conduct all project construction meetings Review and approve design, commissioning, and installation plans Obtain, organize, and maintain all project contract documents in accordance with Schneider Electric quality policy Responsible for implementing the project; meeting the scope, schedule, resource and budget commitments reflected in the Project Management Plan. Maintain a high level of customer satisfaction through the successful coordination of all project activities. As part of the project team coordinate site superintendent resources to ensure that installed work is supervised Responsible for overall project (Gross Margin) profitability Prepares project billing revenue forecasts and schedule of values Prepare and update project schedule and cost re-estimates on a routine basis Schedule and conduct all project construction meetings Ensure that all safety plans are created and being followed during the construction phase of the project Manage the timely resolution of issues, including the escalation of issues that are outside of the project team's scope of responsibility. Continually identify and proactively manage project risks & issues, ensure execution of corrective action plans up to closure. Contribute to oversight of all financial services associated with the construction project. This to include but not be limited to: Implement and enforce change control over project scope, schedule, resources and budget. Monthly project billings, forecasting, bonds, insurance Payable and receivable process and project re-estimates / cost revisions. Lead the discussion and presentation of monthly project backlog reviews and updates Prepares and delivers final project closure and documentation to customers and ensures final payment Assist the project development team in conceptual planning of project implementation during the project development process. Participate and contribute in subcontractor qualification Participate and contribute in subcontractor bid solicitation process Participate and contribute in subcontract negotiations Participate and contribute in management of the project estimate from development midterm to project close out. Additional duties may be assigned. We know skills and competencies show up in many different ways and can be based on your life experience. If you do no t necessarily meet all the requirements that are listed, we still encourage you to apply for the position . This job might be for you if: 4 year college degree or technical degree Six to Eight years related work experience, preferably in Texas contracting. Travel will be >75% of time, Typically Mon.-Fri. with occasional weekend requirements The candidate will demonstrate a thorough knowledge of contracting and construction in Mechanical and Electrical field. An understanding of (ESCO) Energy Service Companies and the performance contracting business, Understanding lower and higher education background, and experience leading/directing multiple projects will be a plus. Understanding of and proficient in project management skill, PMP certification is a plus Working knowledge of ISO requirements Excellent time management and organization skills Proficient in Microsoft Office programs, including thorough knowledge of MS Project Financial acumen and understanding Excellent customer service Leadership skills: team building, empower and delegate authority, ability to build rapport and consensus Thorough understanding of contract procedures and tactics Advanced knowledge of contract law, codes, standards, and industry construction knowledge Strong written and verbal communication skills Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave,401(k) match, and more. Click here to find out more about working with us: . We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company. See what our people have to say about working for Schneider Electric. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
JOB SUMMARY Manage construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
05/12/2021
Full time
JOB SUMMARY Manage construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
JOB CODE: EFR501 JOB TITLE: Mgr, Construction JOB SUMMARY Manage construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements. Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process. Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies. Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required
05/12/2021
Full time
JOB CODE: EFR501 JOB TITLE: Mgr, Construction JOB SUMMARY Manage construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements. Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process. Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies. Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required
IT Support Engineer - Chime Programbased in Reno, NVAbout This RoleWe are looking for an IT Support Engineer to join our Reno office. The IT support engineer is responsible for providing outstanding computer systems and networking infrastructure for various field offices. You will provide technical support grounded in solid customer service to Chimers in that office, as well as to team members in our Reno, Chicago, San Francisco, and Vancouver offices. This team member will provide technical support directly to employees and contractors who work in various Chime roles. At Chime, it is all about our members. Thus, our team members' technical support needs to be grounded in ensuring reliable customer service to all Chimers. You will support team members in our Reno, Chicago, San Francisco, and Vancouver offices. Important: You must be physically located in Reno, NV.Primary responsibilities for this day-to-day operation IT Support person will include:· Prioritization and troubleshooting of end-user support calls, root-cause analysis, and issue resolution.· Ensure service delivery and customer satisfaction exceed your team member's expectations.· Deliver key performance indicator reports to the management team as outlined.· Supports the Mission, Vision & Guiding Principles of Chime, and SRP· Support Mac, Windows, and Chrome operating systems· Demonstrating strong communication skills by conveying information to others simply and unambiguously:o Be able to write tickets or knowledgebase articles that can serve as a document of clarification and informationo Detail and explain complex concepts to non-technical audienceso Draft comprehensive reports in a grammatically correct, clear, and compelling mannero Assist in building a comprehensive resource (Knowledgebase) by suggesting improvements to existing articles, requesting removal of out-of-date articles, or drafting new KB articlesIn this role, you can expect to:Direct, assist with, and coordinate the following responsibilities:· Inventory· Fixed asset trackingo Maintain IT supplies and stock in the Reno officeo Order computers and parts as neededo Maintain inventory records as required· Resolve IT Support incidents and service requests from Chimers and Chime Contractors, including troubleshooting hardware, software, and network issues· Support Mac, Windows, and Chrome operating systems· Be a documentation champion, crafting and refining processes as Chime scalesTo thrive in this role, you must have:Technical and Operation Skills· Windows experience strongly preferred· Experience supporting cloud applications and SSO technologies· Proficient in Microsoft Suite (Word, Excel, Outlook) to provide feedback & transparency· Ability to handle multiple tasks and projects effectively and concurrently· Employ a proactive approach to work and the ability to anticipate needs· Strong prioritization and organization skills to meet deadlines· Champion refining processes as Chime scales· Keep great notes from meetings and requests for servicesSoft Skills· A desire for authentic work relationships· Positive and professional attitude and demeanor· Detail-oriented and dedicated to accuracy· Able to work effectively in collaboration with diverse groups of peopleQualifications· Bachelor's degree in related field, or some College with additional work experienceo 3-5 years of IT support experienceo Minimum three years of experience providing business operations and IT support· Valid California or Nevada Driver's License· Pass a Nationwide FBI Fingerprint Background CheckAbout ChimeChime was created because they believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, they are empowering millions of Americans to take control of their finances. Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through their banking partners, they offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more! They have built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. They have raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others_________________________________________________________________________Service Response Partners Culture - Enjoy Home or OfficeAt SRP, for over 12 years, we have provided our global team members with contentment and security in the remote U.S., Latin America, Asia, and Europe positions. We know how to help our team members enjoy the rewards of working from home and navigate and overcome the challenges.Just add the slippers.You are not required to provide any computer equipment for any U.S. based SRP role. All US-Based SRP positions (remote or in the Office) are furnished (shipped to your home) with a secure company computer system for business use only.At SRP, we're thankful.Our clients are the best in their respective industries. They have incredible products and vital missions. Our teams enjoy working for companies that take pride in their products and services.We are thankful that our clients have trusted our teams who untiringly work for customers success and satisfaction. At SRP, we work hard to ensure our team members have superior training, appropriate technology, substantial benefits that keep them engaged in their role and satisfied with the Company.Join Our Team!Service Response Partners is proud to be an Equal Opportunity Employer. At Service Response Partners, we promote diversity and provide equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. If you have a disability or special need that requires accommodation, please let us know. We do not permit or condone any form of discrimination or harassment by our Company's managers, associates, clients, or vendors based on race, color, religion, national origin, gender, disability, protected veteran status, sexual orientation.
05/12/2021
Full time
IT Support Engineer - Chime Programbased in Reno, NVAbout This RoleWe are looking for an IT Support Engineer to join our Reno office. The IT support engineer is responsible for providing outstanding computer systems and networking infrastructure for various field offices. You will provide technical support grounded in solid customer service to Chimers in that office, as well as to team members in our Reno, Chicago, San Francisco, and Vancouver offices. This team member will provide technical support directly to employees and contractors who work in various Chime roles. At Chime, it is all about our members. Thus, our team members' technical support needs to be grounded in ensuring reliable customer service to all Chimers. You will support team members in our Reno, Chicago, San Francisco, and Vancouver offices. Important: You must be physically located in Reno, NV.Primary responsibilities for this day-to-day operation IT Support person will include:· Prioritization and troubleshooting of end-user support calls, root-cause analysis, and issue resolution.· Ensure service delivery and customer satisfaction exceed your team member's expectations.· Deliver key performance indicator reports to the management team as outlined.· Supports the Mission, Vision & Guiding Principles of Chime, and SRP· Support Mac, Windows, and Chrome operating systems· Demonstrating strong communication skills by conveying information to others simply and unambiguously:o Be able to write tickets or knowledgebase articles that can serve as a document of clarification and informationo Detail and explain complex concepts to non-technical audienceso Draft comprehensive reports in a grammatically correct, clear, and compelling mannero Assist in building a comprehensive resource (Knowledgebase) by suggesting improvements to existing articles, requesting removal of out-of-date articles, or drafting new KB articlesIn this role, you can expect to:Direct, assist with, and coordinate the following responsibilities:· Inventory· Fixed asset trackingo Maintain IT supplies and stock in the Reno officeo Order computers and parts as neededo Maintain inventory records as required· Resolve IT Support incidents and service requests from Chimers and Chime Contractors, including troubleshooting hardware, software, and network issues· Support Mac, Windows, and Chrome operating systems· Be a documentation champion, crafting and refining processes as Chime scalesTo thrive in this role, you must have:Technical and Operation Skills· Windows experience strongly preferred· Experience supporting cloud applications and SSO technologies· Proficient in Microsoft Suite (Word, Excel, Outlook) to provide feedback & transparency· Ability to handle multiple tasks and projects effectively and concurrently· Employ a proactive approach to work and the ability to anticipate needs· Strong prioritization and organization skills to meet deadlines· Champion refining processes as Chime scales· Keep great notes from meetings and requests for servicesSoft Skills· A desire for authentic work relationships· Positive and professional attitude and demeanor· Detail-oriented and dedicated to accuracy· Able to work effectively in collaboration with diverse groups of peopleQualifications· Bachelor's degree in related field, or some College with additional work experienceo 3-5 years of IT support experienceo Minimum three years of experience providing business operations and IT support· Valid California or Nevada Driver's License· Pass a Nationwide FBI Fingerprint Background CheckAbout ChimeChime was created because they believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, they are empowering millions of Americans to take control of their finances. Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through their banking partners, they offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more! They have built one of the most experienced leadership teams in Fintech and were recently valued at over $14.5B. They have raised over $1B in funding from leading investors including DST, Coatue, Tiger Global, General Atlantic, Iconiq, Dragoneer, Menlo, Whale Rock, Access, Forerunner, Crosslink, Cathay, aCrew, and others_________________________________________________________________________Service Response Partners Culture - Enjoy Home or OfficeAt SRP, for over 12 years, we have provided our global team members with contentment and security in the remote U.S., Latin America, Asia, and Europe positions. We know how to help our team members enjoy the rewards of working from home and navigate and overcome the challenges.Just add the slippers.You are not required to provide any computer equipment for any U.S. based SRP role. All US-Based SRP positions (remote or in the Office) are furnished (shipped to your home) with a secure company computer system for business use only.At SRP, we're thankful.Our clients are the best in their respective industries. They have incredible products and vital missions. Our teams enjoy working for companies that take pride in their products and services.We are thankful that our clients have trusted our teams who untiringly work for customers success and satisfaction. At SRP, we work hard to ensure our team members have superior training, appropriate technology, substantial benefits that keep them engaged in their role and satisfied with the Company.Join Our Team!Service Response Partners is proud to be an Equal Opportunity Employer. At Service Response Partners, we promote diversity and provide equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. If you have a disability or special need that requires accommodation, please let us know. We do not permit or condone any form of discrimination or harassment by our Company's managers, associates, clients, or vendors based on race, color, religion, national origin, gender, disability, protected veteran status, sexual orientation.
Job Description: Description: Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. Qualifications: Required: Minimum of 1+ years professional or relevant internship experience required. Strong client service & technical skills (MS Word & Excel). Strong communication, time management and organizational skills are required. Desired: Undergraduate degree or equivalent experience preferred. Prior knowledge of financial products, policies & procedures is highly preferred. 1+ year(s) of experience supporting a senior level manager within the financial services field or relevant internship experience. Series 7 & 63/65 or 66 registrations preferred. Knowledge of wealth management tools preferred. Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position. Shift: 1st shift (United States of America). Hours Per Week: 37.5
05/11/2021
Full time
Job Description: Description: Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. Qualifications: Required: Minimum of 1+ years professional or relevant internship experience required. Strong client service & technical skills (MS Word & Excel). Strong communication, time management and organizational skills are required. Desired: Undergraduate degree or equivalent experience preferred. Prior knowledge of financial products, policies & procedures is highly preferred. 1+ year(s) of experience supporting a senior level manager within the financial services field or relevant internship experience. Series 7 & 63/65 or 66 registrations preferred. Knowledge of wealth management tools preferred. Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position. Shift: 1st shift (United States of America). Hours Per Week: 37.5
Job Description: Business Overview. Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Position Description: Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. Required Skills. Minimum of 3+ years professional or relevant internship experience required Strong client service & technical skills (MS Word & Excel) Strong communication, time management and organizational skills are required. Desired Skills. Undergraduate degree or equivalent experience preferred Prior knowledge of financial products, policies & procedures is highly preferred. 3+ year(s) of experience supporting a senior level manager within the financial services field or relevant internship experience Knowledge of wealth management tools preferred. *Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position. Shift: 1st shift (United States of America). Hours Per Week: 37.5
05/11/2021
Full time
Job Description: Business Overview. Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Lynch Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Position Description: Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. Required Skills. Minimum of 3+ years professional or relevant internship experience required Strong client service & technical skills (MS Word & Excel) Strong communication, time management and organizational skills are required. Desired Skills. Undergraduate degree or equivalent experience preferred Prior knowledge of financial products, policies & procedures is highly preferred. 3+ year(s) of experience supporting a senior level manager within the financial services field or relevant internship experience Knowledge of wealth management tools preferred. *Please be advised that under current company policy, Merrill Lynch does not sponsor a visa petition or other work authorization, nor will the company provide relocation assistance, for this position. Shift: 1st shift (United States of America). Hours Per Week: 37.5
Purpose of Job WE ARE SEEKING A TALENTED DATA SCIENTIST LEAD. CANDIDATE MAY WORK IN THE SAN ANTONIO, TX HOME OFFICE AND/OR A 100% REMOTE WORK ENVIRONMENT MAY BE CONSIDERED Data Scientist Lead uses advanced techniques that integrate traditional and non-traditional datasets to enable analytical solutions; Applies predictive analytics, machine learning, simulation, and optimization techniques to generate management insights and enable customer-facing applications; Builds analytical solutions leveraging internal and external applications to deliver value and create competitive advantage; Leads initiatives and influences system architecture to enable automated intelligent solutions; Translates complex analytical and technical concepts to senior management to enable business decisions; Maintains relationships with academic and industry thought-leaders to ensure enterprise has access to cutting-edge thinking and technologies. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. USAA Careers - World Class Benefits (31 seconds) Partners with business leaders across the organization to assess business needs, define business problems and develop a research agenda; Leads cross functional, matrixed teams to solve highly complex work critical to the organization. Designs and builds large and complex information sets; Integrates and extracts relevant information from large amounts of both structured and unstructured data (internal and external) to enable analytical solutions. Leads and conducts advanced analytics leveraging predictive modeling, machine learning, simulation, optimization, and other techniques to deliver insights or develop analytical solutions to achieve business objectives. Leads efforts to develop scalable, efficient, automated solutions for large scale data analyses, model development, model validation and model implementation. Works with IT to translate prototypes into new products, services, and features and provide guidelines for large-scale implementation. Builds and maintains a robust library of reusable algorithms and supporting code such that research efforts are based on the highest quality data, are transparently conducted, can be productionized and are reproducible. Provides guidance regarding analytical approach and iteration of algorithms to team members. Translates complex analytical and technical concepts to senior management and non-technical employees to enable understanding and drive informed business decisions. Develops and maintains academic and industry relationships for the purposes of research; Interacts with internal and external peers and management to maintain expertise and awareness of cutting-edge techniques, technologies, and potential business solutions. Minimum Education: Master's degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, or related field or 6 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (14yrs total experience in lieu of a degree) Minimum Experience: 8 or more Years in predictive modeling, large data analysis and computer science Experience in stochastic modeling, machine learning, and other advanced mathematical techniques (e.g., neural nets, simulation, graph analysis) Expert in at least one compiled language (e.g., Java, C or more or more) and one dynamic scripting language (Python, PERL, Ruby) A strong track record of communicating results, insights, and technical solutions to Senior Executive Management (or equivalent) *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. Preferred Experience Deep understanding and experience with marketing mix modeling and optimization, marketing multitouch attribution, pricing elasticity, and competitive intelligence In-depth understanding, both theory and practice, of classical modeling techniques, machine learning and artificial intelligence modeling techniques, and optimization/mathematical programming Familiarity with Federal Reserve Supervisory and Regulatory Letter SR 11-7 (Supervisory Guidance on Model Risk Management) Experience with model governance, including model deficiency identification and remediation, independent testing, ongoing performance monitoring, and compensating controls in all aspects of the model lifecycle Experience with working and taking vendor models through model validation process Understanding of risk processes and controls, including working knowledge of MetricStream and TurboRisk Project management skills, including ability to manage an inventory of multiple models at various stages of the lifecycle Experience with process risk, control, and improvement Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards Relocation assistance is not available for this position.
05/11/2021
Full time
Purpose of Job WE ARE SEEKING A TALENTED DATA SCIENTIST LEAD. CANDIDATE MAY WORK IN THE SAN ANTONIO, TX HOME OFFICE AND/OR A 100% REMOTE WORK ENVIRONMENT MAY BE CONSIDERED Data Scientist Lead uses advanced techniques that integrate traditional and non-traditional datasets to enable analytical solutions; Applies predictive analytics, machine learning, simulation, and optimization techniques to generate management insights and enable customer-facing applications; Builds analytical solutions leveraging internal and external applications to deliver value and create competitive advantage; Leads initiatives and influences system architecture to enable automated intelligent solutions; Translates complex analytical and technical concepts to senior management to enable business decisions; Maintains relationships with academic and industry thought-leaders to ensure enterprise has access to cutting-edge thinking and technologies. Job Requirements About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. USAA Careers - World Class Benefits (31 seconds) Partners with business leaders across the organization to assess business needs, define business problems and develop a research agenda; Leads cross functional, matrixed teams to solve highly complex work critical to the organization. Designs and builds large and complex information sets; Integrates and extracts relevant information from large amounts of both structured and unstructured data (internal and external) to enable analytical solutions. Leads and conducts advanced analytics leveraging predictive modeling, machine learning, simulation, optimization, and other techniques to deliver insights or develop analytical solutions to achieve business objectives. Leads efforts to develop scalable, efficient, automated solutions for large scale data analyses, model development, model validation and model implementation. Works with IT to translate prototypes into new products, services, and features and provide guidelines for large-scale implementation. Builds and maintains a robust library of reusable algorithms and supporting code such that research efforts are based on the highest quality data, are transparently conducted, can be productionized and are reproducible. Provides guidance regarding analytical approach and iteration of algorithms to team members. Translates complex analytical and technical concepts to senior management and non-technical employees to enable understanding and drive informed business decisions. Develops and maintains academic and industry relationships for the purposes of research; Interacts with internal and external peers and management to maintain expertise and awareness of cutting-edge techniques, technologies, and potential business solutions. Minimum Education: Master's degree in Computer Science, Applied Mathematics, Quantitative Economics, Statistics, or related field or 6 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (14yrs total experience in lieu of a degree) Minimum Experience: 8 or more Years in predictive modeling, large data analysis and computer science Experience in stochastic modeling, machine learning, and other advanced mathematical techniques (e.g., neural nets, simulation, graph analysis) Expert in at least one compiled language (e.g., Java, C or more or more) and one dynamic scripting language (Python, PERL, Ruby) A strong track record of communicating results, insights, and technical solutions to Senior Executive Management (or equivalent) *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. Preferred Experience Deep understanding and experience with marketing mix modeling and optimization, marketing multitouch attribution, pricing elasticity, and competitive intelligence In-depth understanding, both theory and practice, of classical modeling techniques, machine learning and artificial intelligence modeling techniques, and optimization/mathematical programming Familiarity with Federal Reserve Supervisory and Regulatory Letter SR 11-7 (Supervisory Guidance on Model Risk Management) Experience with model governance, including model deficiency identification and remediation, independent testing, ongoing performance monitoring, and compensating controls in all aspects of the model lifecycle Experience with working and taking vendor models through model validation process Understanding of risk processes and controls, including working knowledge of MetricStream and TurboRisk Project management skills, including ability to manage an inventory of multiple models at various stages of the lifecycle Experience with process risk, control, and improvement Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700 Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards Relocation assistance is not available for this position.
JOB SUMMARY Manage RDOF construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements. Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process. Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies. Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
05/11/2021
Full time
JOB SUMMARY Manage RDOF construction efforts of in-house and contract labor for new construction, maintenance and rebuild projects. Responsible for safety and quality of work performed within the construction department. Achieve budgeted financial objectives for the Construction Department. Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Achieve financial objectives and control costs by assisting in negotiating contracts. Track and trend expenditures and approve invoices within budgetary guidelines. Manage inventory requirements for construction projects. Authorize company expenditures related to construction activities. Assist in preparing annual budget. Comply with system, corporate and FCC requirements by compiling and generating reports and statistics on construction activities on a timely basis. Build and maintain positive relationships by representing Charter with utilities, developers, permitting agencies and government officials. Handle customer and contractor problems related to construction. Maintain open communications with other departments. Analyze needs and designs for construction projects. Ensure appropriate staffing is in place. Perform field walkouts as required. Coordinate with engineers and developers in designing the plant; draw and sketch installation and location of equipment and cable; complete bill of materials (BOM) needed for planned construction. Monitor contractor performance. Ensure adherence to terms and conditions of agreements. Perform site inspections for quality control for in house and contract labor. Oversee permitting and make-ready process. Review and approve damage claims. Establish positive employee relations through effective communication and ongoing support. Adhere to industry specific local, state, and federal regulations, as applicable. Know, understand and follow company policies. Perform other duties as requested by manager. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Ability to prioritize and organize effectively Ability to handle multiple projects and tasks Demonstrated leadership qualities Ability to manage emergencies and rapidly changing priorities, and to effectively direct the work activities of others under all work conditions Ability to supervise and motivate others Ability to maintain confidentiality Ability to work independently Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Knowledge of Microsoft Office Knowledge of company products and services Ability to use the following hand tools electric drills, hammers, wrenches, screwdrivers Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Ability to dig in all types of soil Ability to drive Company vehicle in a safe and responsible manner Ability to operate machinery used for underground/overhead cable installation Ability to read general to complex system layouts from blueprints Knowledge of basic mathematics and electronics Knowledge of National Electric Code and National Electrical Safety Code Education Bachelor's degree in technical discipline or equivalent experience Technical training in cable construction techniques and design preferred Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E) Related Work Experience 5+ years construction work experience 3+ years Leadership experience 2+ years project management experience preferred Finance and Budgeting experience preferred Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements, crawlspaces and/or manholes Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Office and field environment 24 x 7 Operation Moderate Travel Required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Description The Brand Technology Lead is the technology account executive, business relationship manager, and portfolio manager for multiple integrated brand teams or an entire franchise. An integrated brand team consists of business functions like Sales, Marketing, Managed Health Care, Medical Affairs, Finance, Marketing Analytics, HEOR, and others that are all organized around a common set of goals and strategies for a particular set of products. A franchise is a collection of integrated brand teams grouped around a common therapeutic area. The Brand Technology Lead is responsible to proactively understand Brand strategies, educate Brand teams on existing technology capabilities, and influence/develop capabilities roadmaps. He/she will stay on top of technology trends and perform the required technical research and due diligence when necessary to recommend the use of new technology capabilities; balancing opportunities for innovation, business benefits, existing IT standards, and IT roadmaps. A primary focus of this position will be alignment with the Consumer brand teams and tactics. This position is responsible for planning and overseeing a portfolio of technology projects from ideation to completion; including securing cross-functional alignment on project scope, benefits, cost, and timeline. He/she is expected to work effectively across various IT shared services teams, external Marketing Agencies, and other Commercial business stakeholders. The Brand Technology Lead II will provide management oversight, coaching, and mentoring 1 to 5 direct reports. He/she will report directly to the Director, Brand Technology. Primary Responsibilities/Duties Proactively understand the business strategies and the technology needs of the assigned Brand. Identify current and emerging business needs and evaluates technology solutions to balance short term and long term objectives. Understand both data and technology capabilities already in use across AbbVie and recommend appropriate application for the assigned Brand. Lead the creation of Brand specific data and technology roadmaps to support the strategic needs of the Brand. Ensure alignment between evolving business needs and corporate technology strategies. Propose, initiate, and lead programs that transform a Brands processes or technology capabilities. Manage a portfolio of projects for the Brand; providing visibility to business and technology leadership on the status, benefits, costs, and risks of new requests and in-process projects. Develop comprehensive project estimates and timelines by soliciting input and collecting feedback from all impacted stakeholders. Work across IT and business functions to negotiate and secure the availability of resources to meet the demands of the Brand. Supervise a matrix team of Project Managers, Architects, Business Systems Analysts, and Programmers to deliver technology projects for the assigned Brand. Ensure that systems are architected in a way that results in technology synergies and simplified integration to help manage multi-vendor relationships and Home Office Data Integrations. Effectively work with Director and VP level business leaders across Sales, Marketing, Customer Experience, Managed Health Care, Medical Affairs, Finance, Marketing Analytics, and HEOR to drive for results. Act with urgency and passion. Help others be successful. Responsible for compliance with applicable AbbVie Policies and procedures. Provides management oversight, coaching, and mentoring for a team of 1 to 5 direct reports. Manage department budget of up to $1.5MM and an IT investment budget of $1MM to $3MM. Work with minimal oversight; deliverables and relationships are monitored through periodic reviews. Qualifications Qualifications Bachelor's Degree with 8 years experience; Master's Degree with 7 years experience; PhD with 3 years experience. Experience including business analysis, project management, portfolio management, and strategic planning. 2+ years of experience managing or coaching employees. Skills/Experience Requirements Exceptional communication and interpersonal skills, with proven ability to building trust, listen, and ask effective questions. Innovative thinking and the ability to leverage past experience to be successful in an entrepreneurial environment. Interest in technology trends and application of technology to improve end user's experience. Proven track record of effective project leadership and positive results. Ability to self-manage time and priorities. Working knowledge of IT pricing and contracting practices. Negotiation with IT suppliers and Marketing Agencies. Strong analysis and analytical skills. Financial acumen. B2B and B2C marketing experience including digital marketing and familiarity with social media. Understands the pharmaceutical market including role of providers, patients, payers, distributors and policy makers. Demonstrated ability to coach and mentor direct reports. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel No Job Type Experienced Schedule Full-time Job Level Code M Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
05/11/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Description The Brand Technology Lead is the technology account executive, business relationship manager, and portfolio manager for multiple integrated brand teams or an entire franchise. An integrated brand team consists of business functions like Sales, Marketing, Managed Health Care, Medical Affairs, Finance, Marketing Analytics, HEOR, and others that are all organized around a common set of goals and strategies for a particular set of products. A franchise is a collection of integrated brand teams grouped around a common therapeutic area. The Brand Technology Lead is responsible to proactively understand Brand strategies, educate Brand teams on existing technology capabilities, and influence/develop capabilities roadmaps. He/she will stay on top of technology trends and perform the required technical research and due diligence when necessary to recommend the use of new technology capabilities; balancing opportunities for innovation, business benefits, existing IT standards, and IT roadmaps. A primary focus of this position will be alignment with the Consumer brand teams and tactics. This position is responsible for planning and overseeing a portfolio of technology projects from ideation to completion; including securing cross-functional alignment on project scope, benefits, cost, and timeline. He/she is expected to work effectively across various IT shared services teams, external Marketing Agencies, and other Commercial business stakeholders. The Brand Technology Lead II will provide management oversight, coaching, and mentoring 1 to 5 direct reports. He/she will report directly to the Director, Brand Technology. Primary Responsibilities/Duties Proactively understand the business strategies and the technology needs of the assigned Brand. Identify current and emerging business needs and evaluates technology solutions to balance short term and long term objectives. Understand both data and technology capabilities already in use across AbbVie and recommend appropriate application for the assigned Brand. Lead the creation of Brand specific data and technology roadmaps to support the strategic needs of the Brand. Ensure alignment between evolving business needs and corporate technology strategies. Propose, initiate, and lead programs that transform a Brands processes or technology capabilities. Manage a portfolio of projects for the Brand; providing visibility to business and technology leadership on the status, benefits, costs, and risks of new requests and in-process projects. Develop comprehensive project estimates and timelines by soliciting input and collecting feedback from all impacted stakeholders. Work across IT and business functions to negotiate and secure the availability of resources to meet the demands of the Brand. Supervise a matrix team of Project Managers, Architects, Business Systems Analysts, and Programmers to deliver technology projects for the assigned Brand. Ensure that systems are architected in a way that results in technology synergies and simplified integration to help manage multi-vendor relationships and Home Office Data Integrations. Effectively work with Director and VP level business leaders across Sales, Marketing, Customer Experience, Managed Health Care, Medical Affairs, Finance, Marketing Analytics, and HEOR to drive for results. Act with urgency and passion. Help others be successful. Responsible for compliance with applicable AbbVie Policies and procedures. Provides management oversight, coaching, and mentoring for a team of 1 to 5 direct reports. Manage department budget of up to $1.5MM and an IT investment budget of $1MM to $3MM. Work with minimal oversight; deliverables and relationships are monitored through periodic reviews. Qualifications Qualifications Bachelor's Degree with 8 years experience; Master's Degree with 7 years experience; PhD with 3 years experience. Experience including business analysis, project management, portfolio management, and strategic planning. 2+ years of experience managing or coaching employees. Skills/Experience Requirements Exceptional communication and interpersonal skills, with proven ability to building trust, listen, and ask effective questions. Innovative thinking and the ability to leverage past experience to be successful in an entrepreneurial environment. Interest in technology trends and application of technology to improve end user's experience. Proven track record of effective project leadership and positive results. Ability to self-manage time and priorities. Working knowledge of IT pricing and contracting practices. Negotiation with IT suppliers and Marketing Agencies. Strong analysis and analytical skills. Financial acumen. B2B and B2C marketing experience including digital marketing and familiarity with social media. Understands the pharmaceutical market including role of providers, patients, payers, distributors and policy makers. Demonstrated ability to coach and mentor direct reports. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel No Job Type Experienced Schedule Full-time Job Level Code M Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
Would being part of digital transformation excite you? Do you enjoy overseeing projects and managing multiple priorities? Join our cutting-edge Digital Technology Team We are accelerating the digital transformation of the energy industry. With our broad portfolio of technologies and solutions ranging from sensors and edge analytics to enterprise-scale Artificial Intelligence, we help our customers get better data and make better decisions. Partner with the best • Acts as primary customer contact for the duration of each project from Award to Delivery. Resolves specification issues; handles correspondence; provides periodic updates; ensures customer satisfaction; negotiates/coordinates with Sales staff as appropriate for customer-requested changes (price and delivery); arranges witness tests; coordinates field service activities with appropriate Service Manager • Manages and reports though SAP all financial aspects of the project including budgets, costs, margin, invoicing, and receivable collection • Develops and maintains full project schedule • Directs and administers project-related activities so as to ensure that projects are completed on-time, within budget and within internal and external quality/specification requirements • Facilitates project closeout reporting and meetings • Provides leadership to the project team • Participates in the ITO proposal process on large projects - ITR Process Qualifications/Requirements: • Bachelor's degree • 3 years e xperience managing projects • Experience interfacing with the customer. • Proven leadership skills in a matrix organization • Demonstrated ability to manage multiple projects simultaneously • Strong organizational, analytical, and problem solving abilities • Solid understanding of basic financial concepts and measurements • Up to 25% travel may be required Desired Characteristics: • Some years of experience in project management/Technical role • Sales and/or customer interface experience • Enterprise Software experience in SAP • Project management software experience • Contract management experience. • High energy level - self-starter. • Technical knowledge of product lines and associated systems. • Microsoft suite proficiency. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we are committed to achieving net-zero carbon emissions by 2050 and we are always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
05/11/2021
Full time
Would being part of digital transformation excite you? Do you enjoy overseeing projects and managing multiple priorities? Join our cutting-edge Digital Technology Team We are accelerating the digital transformation of the energy industry. With our broad portfolio of technologies and solutions ranging from sensors and edge analytics to enterprise-scale Artificial Intelligence, we help our customers get better data and make better decisions. Partner with the best • Acts as primary customer contact for the duration of each project from Award to Delivery. Resolves specification issues; handles correspondence; provides periodic updates; ensures customer satisfaction; negotiates/coordinates with Sales staff as appropriate for customer-requested changes (price and delivery); arranges witness tests; coordinates field service activities with appropriate Service Manager • Manages and reports though SAP all financial aspects of the project including budgets, costs, margin, invoicing, and receivable collection • Develops and maintains full project schedule • Directs and administers project-related activities so as to ensure that projects are completed on-time, within budget and within internal and external quality/specification requirements • Facilitates project closeout reporting and meetings • Provides leadership to the project team • Participates in the ITO proposal process on large projects - ITR Process Qualifications/Requirements: • Bachelor's degree • 3 years e xperience managing projects • Experience interfacing with the customer. • Proven leadership skills in a matrix organization • Demonstrated ability to manage multiple projects simultaneously • Strong organizational, analytical, and problem solving abilities • Solid understanding of basic financial concepts and measurements • Up to 25% travel may be required Desired Characteristics: • Some years of experience in project management/Technical role • Sales and/or customer interface experience • Enterprise Software experience in SAP • Project management software experience • Contract management experience. • High energy level - self-starter. • Technical knowledge of product lines and associated systems. • Microsoft suite proficiency. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we are committed to achieving net-zero carbon emissions by 2050 and we are always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! About Us: With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
