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Job Family: Technology Consulting Travel Required: None Clearance Required: Active Secret What will you do: The key focus of the Cyber & Data Manager will be to deliver on three main functions: 1. Support the acceleration of identity management capabilities working within a cyber engineering support team: Serves as the point person responsible for managing cyber, digital, data, and analytics teams in understanding data ecosystems, including data infrastructure, pipeline development/maintenance, quality, governance, literacy and culture, to support the enterprise cyber functions. 2. Drives client focus on how critical effective data, analytics & automation delivery of the cyber functions to the enterprise mission. Understand the larger organizational data strategy and manage the delivery of current and future projects to align with, complement, and build on each other. Across the spectrum this includes: Being accountable for optimizing the solutions for a cyber data architecture optimized for Zero Trust, including data tagging for use with fine grained access controls, optimization of log data aggregation, and master reference data (users, devices). Providing overall portfolio analytics and strategic steering of enterprise data projects through data driven decision making with a focus on increasing the likelihood of efficient delivery and long-term data project success. Serve as a liaison and resource between end users and technical experts. We're looking for someone who has these abilities and skills: Ability to work with stakeholders in an iterative manner to deliver data solutions using an agile methods. Ability to influence a data driven mindset, driving a culture of collaboration, innovation, and best-practice to be a 'Force Multiplier'. Demonstrated ability to source and lead the formation and execution of successful partnerships between and across major stakeholders including technology partners, CIOs and business end-users. Ability to influence and motivate a team of specialists across a variety of functions to establish and deliver capabilities at the scale and pace necessary to enable the cyber and zero trust strategy. Experience with the creation, coordination, execution, and evangelism of data-driven initiatives. Proven ability to collaborate with audiences with a wide range of technical knowledge and at different levels of an organization, from the CDO to a data engineer or data analyst. What You Will Need: An ACTIVE and CURRENT SECRET federal security clearance SEVEN (7) years of experience leading projects, contracts or personnel INCLUDING FIVE (5) years of supervisory or managerial experience Bachelor's Degree What Would Be Nice To Have: Master's Degree Management experience preferably in conducting or managing complex data projects, as well as a comprehensive understanding of Federal Information Technology (IT)/security and privacy procedures and techniques Project Management Professional (PMP) Change Management Practitioner (CMP) Certified SCRUM Master (CSM) Certified Data Management Professional (CDMP) What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Duties Summary This position is located in the Office of the Legal Advisor, Office of Executive Director (L/EX) which furnishes advice on all legal issues, domestic and international, arising in the course of the Department's work. This position oversees an array of complex Human Resources (HR) operations for the organization pertaining to Civil Service (CS) and Foreign Service (FS). Learn more about this agency Responsibilities At all levels, the incumbent performs essentially the same duties as outlined; however, the scope and complexity of assignments are of less responsibility and independence and receives closer supervision than the full performance level (GS-12). Develops CS and FS staffing requirements in order to plan for annual staffing needs, attrition, new position requirements and ensures the bureau remains within its employment and position ceilings and best utilization of staff and resources. Advises managers and the Executive Director on conventional issues related to the most beneficial, office specific, approaches to follow in the staffing process relating to recruitment strategies, sources, special programs, and staffing actions. Coordinates and monitors HR issues between bureau, employees, HR Service Provider, and/or the HR Service Center relating to staffing, employee relations, position classification, pay, benefits, and technical processing of personnel actions. Evaluates and analyzes policies, procedures, and regulations; provides information concerning new or revised policies to client Bureau employees regarding CS and FS systems. Travel Required 25% or less - Travel may be required up to 10% of the time. Requirements Conditions of Employment Incumbent will be subject to random drug testing. Verification of employment eligibility in the United States is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. U.S. Citizenship is required. Qualifications Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-09 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience researching, analyzing, and evaluating human resources issues and identifying the most effective approach for resolution. Experience implementing and/or explaining human resources policy and procedure changes. OR B. Have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university. This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-11 grade level must meet one of the following requirements: A.Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience providing management advisory services on full range of human resources services (i.e. recruitment, performance management, compensation, and benefits). OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-12: Must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing comprehensive human resources management advisory services on organization functions and work practices. Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience delivering briefings or correspondence to management to foster understanding and acceptance of findings and recommendations. There is no substitute of education for specialized experience for the GS-12 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or . If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated and rated under the Category Rating and Selection procedures..... click apply for full job details

Duties Summary This position is located in the Office of the Legal Advisor, Office of Executive Director (L/EX) which furnishes advice on all legal issues, domestic and international, arising in the course of the Department's work. This position oversees an array of complex Human Resources (HR) operations for the organization pertaining to Civil Service (CS) and Foreign Service (FS). Learn more about this agency Responsibilities At all levels, the incumbent performs essentially the same duties as outlined; however, the scope and complexity of assignments are of less responsibility and independence and receives closer supervision than the full performance level (GS-12). Develops CS and FS staffing requirements in order to plan for annual staffing needs, attrition, new position requirements and ensures the bureau remains within its employment and position ceilings and best utilization of staff and resources. Advises managers and the Executive Director on conventional issues related to the most beneficial, office specific, approaches to follow in the staffing process relating to recruitment strategies, sources, special programs, and staffing actions. Coordinates and monitors HR issues between bureau, employees, HR Service Provider, and/or the HR Service Center relating to staffing, employee relations, position classification, pay, benefits, and technical processing of personnel actions. Evaluates and analyzes policies, procedures, and regulations; provides information concerning new or revised policies to client Bureau employees regarding CS and FS systems. Travel Required 25% or less - Travel may be required up to 10% of the time. Requirements Conditions of Employment Incumbent will be subject to random drug testing. Verification of employment eligibility in the United States is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. U.S. Citizenship is required. Qualifications Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-09 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience researching, analyzing, and evaluating human resources issues and identifying the most effective approach for resolution. Experience implementing and/or explaining human resources policy and procedure changes. OR B. Have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university. This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-11 grade level must meet one of the following requirements: A.Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience providing management advisory services on full range of human resources services (i.e. recruitment, performance management, compensation, and benefits). OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-12: Must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing comprehensive human resources management advisory services on organization functions and work practices. Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience delivering briefings or correspondence to management to foster understanding and acceptance of findings and recommendations. There is no substitute of education for specialized experience for the GS-12 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or . If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated and rated under the Category Rating and Selection procedures..... click apply for full job details

Duties Summary This position is located in the Office of the Legal Advisor, Office of Executive Director (L/EX) which furnishes advice on all legal issues, domestic and international, arising in the course of the Department's work. This position oversees an array of complex Human Resources (HR) operations for the organization pertaining to Civil Service (CS) and Foreign Service (FS). Learn more about this agency Responsibilities At all levels, the incumbent performs essentially the same duties as outlined; however, the scope and complexity of assignments are of less responsibility and independence and receives closer supervision than the full performance level (GS-12). Develops CS and FS staffing requirements in order to plan for annual staffing needs, attrition, new position requirements and ensures the bureau remains within its employment and position ceilings and best utilization of staff and resources. Advises managers and the Executive Director on conventional issues related to the most beneficial, office specific, approaches to follow in the staffing process relating to recruitment strategies, sources, special programs, and staffing actions. Coordinates and monitors HR issues between bureau, employees, HR Service Provider, and/or the HR Service Center relating to staffing, employee relations, position classification, pay, benefits, and technical processing of personnel actions. Evaluates and analyzes policies, procedures, and regulations; provides information concerning new or revised policies to client Bureau employees regarding CS and FS systems. Travel Required 25% or less - Travel may be required up to 10% of the time. Requirements Conditions of Employment Incumbent will be subject to random drug testing. Verification of employment eligibility in the United States is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. U.S. Citizenship is required. Qualifications Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-09 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience researching, analyzing, and evaluating human resources issues and identifying the most effective approach for resolution. Experience implementing and/or explaining human resources policy and procedure changes. OR B. Have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university. This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-11 grade level must meet one of the following requirements: A.Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience providing management advisory services on full range of human resources services (i.e. recruitment, performance management, compensation, and benefits). OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-12: Must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing comprehensive human resources management advisory services on organization functions and work practices. Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience delivering briefings or correspondence to management to foster understanding and acceptance of findings and recommendations. There is no substitute of education for specialized experience for the GS-12 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or . If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated and rated under the Category Rating and Selection procedures..... click apply for full job details

Duties Summary This position is located in the Office of the Legal Advisor, Office of Executive Director (L/EX) which furnishes advice on all legal issues, domestic and international, arising in the course of the Department's work. This position oversees an array of complex Human Resources (HR) operations for the organization pertaining to Civil Service (CS) and Foreign Service (FS). Learn more about this agency Responsibilities At all levels, the incumbent performs essentially the same duties as outlined; however, the scope and complexity of assignments are of less responsibility and independence and receives closer supervision than the full performance level (GS-12). Develops CS and FS staffing requirements in order to plan for annual staffing needs, attrition, new position requirements and ensures the bureau remains within its employment and position ceilings and best utilization of staff and resources. Advises managers and the Executive Director on conventional issues related to the most beneficial, office specific, approaches to follow in the staffing process relating to recruitment strategies, sources, special programs, and staffing actions. Coordinates and monitors HR issues between bureau, employees, HR Service Provider, and/or the HR Service Center relating to staffing, employee relations, position classification, pay, benefits, and technical processing of personnel actions. Evaluates and analyzes policies, procedures, and regulations; provides information concerning new or revised policies to client Bureau employees regarding CS and FS systems. Travel Required 25% or less - Travel may be required up to 10% of the time. Requirements Conditions of Employment Incumbent will be subject to random drug testing. Verification of employment eligibility in the United States is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. U.S. Citizenship is required. Qualifications Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-09 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience researching, analyzing, and evaluating human resources issues and identifying the most effective approach for resolution. Experience implementing and/or explaining human resources policy and procedure changes. OR B. Have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university. This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-11 grade level must meet one of the following requirements: A.Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience providing management advisory services on full range of human resources services (i.e. recruitment, performance management, compensation, and benefits). OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-12: Must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing comprehensive human resources management advisory services on organization functions and work practices. Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience delivering briefings or correspondence to management to foster understanding and acceptance of findings and recommendations. There is no substitute of education for specialized experience for the GS-12 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or . If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated and rated under the Category Rating and Selection procedures..... click apply for full job details

GreenState Credit Union Administrative Specialist US-IA-North Liberty Job ID: 2 Type: Regular Full-Time # of Openings: 1 Category: Facilities GreenState Credit Union Overview This position is responsible for providing quality and professional service in greeting and assisting members, staff, and guests of GreenState Credit Union. Provides general office support with a variety of clerical and administrative work for the Facilities team and other departments as needed. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $13.81 - $20.71 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which include, but not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Adheres to the MUST philosophy by making eye contact, using names or acknowledging presence, smiling, and thanking members for their business. Consistently demonstrates appropriate phone etiquette at all times. Demonstrates teamwork in interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Creates a mindset of continuous improvement with a focus on workflow creation, team efficiencies and cost savings. Greets members, vendors, and guests and directs them to appropriate staff member. Engages with Financial Center staff in the scheduling and planning of visitors through Outlook Calendar and through sign in sheets. Assists in maintaining building security by monitoring select security cameras, guests entering/ leaving the building, as well as distributing and collecting visitor/vendor badges. Accepts and routes incoming mail and packages from UPS, FedEx, Amazon and additional vendors to appropriate departments and individuals. Directs large deliveries to receiving area and reports delivery to Facilities team for unloading. Schedules events in the Cafeteria. Assists with event set up and tear down. Works closely with Regional Facilities Coordinators scheduling vendors in all regions including the Financial Center. Assists Logistics Coordinator with projects regarding data management, inventory and supplies. Supports a variety of general clerical and/or administrative duties and tasks for all departments as needed. Qualifications One month to twelve months of similar or related experience. Strong verbal, written and interpersonal communication skills with accuracy and attention to detail. Skilled in time management and completing several tasks at once. Must be competent with Microsoft products and possess the ability to learn additional software. Capable of handling small packages delivered to the front desk. Capable of maintaining poise and a professional manner in stressful situations. Must be able to make educated decisions without supervision, follow oral and written direction, apply health and safety regulations. Must be a self-motivated, responsible individual who can work independently of others and in a team setting. Reports to work punctually, work all scheduled hours, and work overtime as necessitated by business demand. Must maintain a valid driver's license and proof of insurance. CPR and basic first aid training (through GreenState). High school diploma or the equivalent (i.e., GED) Must be in good character and bondable. Reporting Relationship Reports to the Logistics Coordinator. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union. PI

Duties Summary This position is located in the Office of the Legal Advisor, Office of Executive Director (L/EX) which furnishes advice on all legal issues, domestic and international, arising in the course of the Department's work. This position oversees an array of complex Human Resources (HR) operations for the organization pertaining to Civil Service (CS) and Foreign Service (FS). Learn more about this agency Responsibilities At all levels, the incumbent performs essentially the same duties as outlined; however, the scope and complexity of assignments are of less responsibility and independence and receives closer supervision than the full performance level (GS-12). Develops CS and FS staffing requirements in order to plan for annual staffing needs, attrition, new position requirements and ensures the bureau remains within its employment and position ceilings and best utilization of staff and resources. Advises managers and the Executive Director on conventional issues related to the most beneficial, office specific, approaches to follow in the staffing process relating to recruitment strategies, sources, special programs, and staffing actions. Coordinates and monitors HR issues between bureau, employees, HR Service Provider, and/or the HR Service Center relating to staffing, employee relations, position classification, pay, benefits, and technical processing of personnel actions. Evaluates and analyzes policies, procedures, and regulations; provides information concerning new or revised policies to client Bureau employees regarding CS and FS systems. Travel Required 25% or less - Travel may be required up to 10% of the time. Requirements Conditions of Employment Incumbent will be subject to random drug testing. Verification of employment eligibility in the United States is required. One year probationary period, unless excepted by regulation. Must be able to obtain and maintain a Top Secret security clearance. U.S. Citizenship is required. Qualifications Applicants must meet all the required qualification requirements, including education and any selective placement factors described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application. Applicants applying for the GS-09 grade level must meet one of the following requirements: A. Have at least 1 full year of specialized experience equivalent to the GS-07 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience researching, analyzing, and evaluating human resources issues and identifying the most effective approach for resolution. Experience implementing and/or explaining human resources policy and procedure changes. OR B. Have a master's or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B or J.D. from an accredited college or university. This education must demonstrate the knowledge, skills, and abilities to do the work of the position to be filled; OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-07 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-11 grade level must meet one of the following requirements: A.Have at least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience providing management advisory services on full range of human resources services (i.e. recruitment, performance management, compensation, and benefits). OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combination of graduate level education and specialized experience (as described above), which is equivalent to the GS-09 level in the Federal Service. This experience and education together meets 100% of the qualification requirements for this position. Combination of Experience and Education: When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed graduate-level education with experience to meet the total qualification requirements. Generally, 18 graduate semester hours is equivalent to 1 full-time year of graduate study (your school and department determine what constitutes 1 full time year of graduate study). The percentage of specialized work experience and the percentage of graduate study must total at least 100%. Note: All applicants WILL BE required to submit transcripts as verification of educational requirement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you may lose consideration for this position. Applicants applying for the GS-12: Must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience providing comprehensive human resources management advisory services on organization functions and work practices. Experience analyzing and evaluating techniques to identify, evaluate, and recommend appropriate interventions to resolve complete human resources issues. Experience delivering briefings or correspondence to management to foster understanding and acceptance of findings and recommendations. There is no substitute of education for specialized experience for the GS-12 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Education completed in foreign colleges or universities may be used to meet the education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accredited organizations recognized as specializing in interpretation of foreign education credentials. Additional information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at or . If eligible, telework and remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. If eligible, applicants to this announcement may be referred to other positions in other Bureaus/Offices in the Department that may require a higher security clearance. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) - U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee's information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application will be evaluated and rated under the Category Rating and Selection procedures..... click apply for full job details

GreenState Credit Union Administrative Specialist US-IA-North Liberty Job ID: 2 Type: Regular Full-Time # of Openings: 1 Category: Facilities GreenState Credit Union Overview This position is responsible for providing quality and professional service in greeting and assisting members, staff, and guests of GreenState Credit Union. Provides general office support with a variety of clerical and administrative work for the Facilities team and other departments as needed. GREENSTATE CULTURE: At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities. Pay range for this hourly position is $13.81 - $20.71 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which include, but not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Adheres to the MUST philosophy by making eye contact, using names or acknowledging presence, smiling, and thanking members for their business. Consistently demonstrates appropriate phone etiquette at all times. Demonstrates teamwork in interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Creates a mindset of continuous improvement with a focus on workflow creation, team efficiencies and cost savings. Greets members, vendors, and guests and directs them to appropriate staff member. Engages with Financial Center staff in the scheduling and planning of visitors through Outlook Calendar and through sign in sheets. Assists in maintaining building security by monitoring select security cameras, guests entering/ leaving the building, as well as distributing and collecting visitor/vendor badges. Accepts and routes incoming mail and packages from UPS, FedEx, Amazon and additional vendors to appropriate departments and individuals. Directs large deliveries to receiving area and reports delivery to Facilities team for unloading. Schedules events in the Cafeteria. Assists with event set up and tear down. Works closely with Regional Facilities Coordinators scheduling vendors in all regions including the Financial Center. Assists Logistics Coordinator with projects regarding data management, inventory and supplies. Supports a variety of general clerical and/or administrative duties and tasks for all departments as needed. Qualifications One month to twelve months of similar or related experience. Strong verbal, written and interpersonal communication skills with accuracy and attention to detail. Skilled in time management and completing several tasks at once. Must be competent with Microsoft products and possess the ability to learn additional software. Capable of handling small packages delivered to the front desk. Capable of maintaining poise and a professional manner in stressful situations. Must be able to make educated decisions without supervision, follow oral and written direction, apply health and safety regulations. Must be a self-motivated, responsible individual who can work independently of others and in a team setting. Reports to work punctually, work all scheduled hours, and work overtime as necessitated by business demand. Must maintain a valid driver's license and proof of insurance. CPR and basic first aid training (through GreenState). High school diploma or the equivalent (i.e., GED) Must be in good character and bondable. Reporting Relationship Reports to the Logistics Coordinator. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union. PI

The professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive classified national security information. Staff Officers serve as an organizational focal point for specific operational, administrative, and/or technical issues. They support leadership in areas such as training, manpower, space, visits, property management, security, budgeting, and policy. Description of Position Staff Officers' responsibilities include, but are not limited to: - Using well versed understanding of organizational policy and processes to carry out effective and efficient day-to-day operations and special projects - Responding to needs and identifying opportunities for proactive engagement to perpetuate and help others perpetuate mission function and goals - Evaluating assigned actions, drafting or reviewing responses, and synthesizing information - Providing sound data to leaders to make, informed, timely, evidenced-based decisions with cognizance of implications and impact - Advising on requirements, programs, manpower, budget, or other aspect of managing the organization - Coordinating and implementing policy guidance as it relates to operations and/or strategic planning and implementation across the organization The ideal candidate is someone with a desire for continual learning and who possesses strong communication (oral and written), problem-solving, analytic, interpersonal skills, and is: - motivated - accountable - detail-oriented - customer and results oriented - able to adjust to changing situational requirements - able to work effectively (independently and/or within teams) across functional areas in a collaborative environment - build relationships across the Agency and with external stakeholders, as appropriate [experienced only] - able to identify, manage and resolve conflicts and disagreements in a constructive manner [experienced only] - able to manage multiple tasks with competing timelines and deliverables - proficient with Microsoft Office suite of tools (i.e., Word, Excel) This is a full-time position, Monday - Friday, with basic 8hr/day work requirements between 0600 to 1800 hrs (flexible). Do you have relevant work experience that includes research, analyses, writing/editing, business/administrative work or managing people of projects? NSA has numerous positions such as Staff Officers, Enabling Support Specialists and Program/Project Directors. Salary Range: $49,157 - $78,167 (Entry/Developmental) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree and no experience. A high school diploma or GED plus 4 years of relevant experience or an Associate's degree plus 2 years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position. Degree in Public Policy, Political Science, Communications, Law, or Business Administration is preferred, but a degree in any field is acceptable. Relevant experience must include research/analytic work, writing/editing, business/administrative work, and/or managing people or projects. Salary Range: $72,750 - $113,362 (Full Performance) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree plus 3 years of relevant experience or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience. A high school diploma or GED plus 7 years of relevant experience or an Associate's degree plus 5 years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position. Degree in Public Policy, Political Science, Communications, Law, or Business Administration is preferred, but a degree in any field is acceptable. Relevant experience must include research/analytic work, writing/editing, business/administrative work, and/or managing people or projects. Experience as a corporate policy officer, editor, paralegal, executive assistant, customer outreach advocate, or similar position or military executive/staff officer is preferred. Salary Range: $103,690 - $159,286 (Senior) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree plus 6 years of relevant experience or a Master's degree plus 4 years of relevant experience or a Doctoral degree plus 2 years of relevant experience. A high school diploma or GED plus 10 years of relevant experience or an Associate's degree plus 8 years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position. Degree in Public Policy, Political Science, Communications, Law, or Business Administration is preferred, but a degree in any field is acceptable. Relevant experience must include research/analytic work, writing/editing, business/administrative work, and/or managing people, projects, or processes. Experience as a corporate policy officer, editor, paralegal, executive assistant, customer outreach advocate, or similar position or military executive/staff officer is preferred. Experience managing people will be required if the Staff Officer position includes supervisory responsibilities. Salary Range: $144,128 - $172,500 (Expert) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree plus 9 years of relevant experience or a Master's degree plus 7 years of relevant experience or a Doctoral degree plus 5 years of relevant experience. A high school diploma or GED plus 13 years of relevant experience or an Associate's degree plus 11 years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position. Degree in Public Policy, Political Science, Communications, Law, or Business Administration is preferred, but a degree in any field is acceptable. Relevant experience must include research/analytic work, writing/editing, business/administrative work, and/or managing people, projects, or processes. Experience as a corporate policy officer, editor, paralegal, executive assistant, customer outreach advocate, or similar position or military executive/staff officer is preferred. Experience managing people will be required if the Staff Officer position includes supervisory responsibilities. To apply for this position, please click the 'Apply' button located at the top right of this posting. After completing the application for the first time, or reviewing previously entered information, and clicking the 'Submit' button, you will receive a confirmation email. Please ensure your spam filters are configured to accept emails from . ***PLEASE NOTE: U.S. Citizenship is required for all applicants. Reasonable accommodations provided to applicants with disabilities during the application and hiring process where appropriate. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. This position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility. Please note that you may be asked a series of questions depending on the position you apply for. Your responses will be used as part of the screening process of your application and will assist in determining your eligibility for the position. Be sure to elaborate on experiences in your resume. Failure to provide the required information or providing inaccurate information will result in your application not being considered for this position. Only those applicants who meet the qualifications for the position will be contacted to begin employment processing. ..... click apply for full job details

Work From Home/Remote: Accounts Receivable Administrative Assistant 1st Shift | $15-19+/hr, based on experience Local East Cincinnati medical billing firm is now hiring a remote/work-from-home Administrative Assistant to assist primarily with Accounts Receivables support. Duties will include data entry, invoice reconciliation, filing, and maintaining accurate and organized billing/records databases and files. Strong computer proficiency is required, as well as current fluency with Quickbooks (AR functions). Excellent attention to detail, adherence to records confidentiality protocols, and communication skills required. The ideal candidate will be able to work independently, and have consistent work ethic when working remotely. Candidate must be technically-savvy, and have access to working/consistent internet. Essential Duties & Responsibilities Manage accounts receivable: invoicing clients for services and collecting payments. Post client payments into billing software. Organize and maintain electronic filing systems. Manage third party insurance project(s). Assist CEO with client proposals and service agreements. Human resource functions: Assist CEO with employee relations and human resource functions, such as employee compliance to policies and procedures. Manage employee files. Provide general orientation to new hires. New hire reporting as applicable. Set up new employees with IT, QuickBooks timesheet access, etc. Run reports as requested, schedule appointments, meetings, maintain calendars and plan events. Order staff office supplies. Other administrative support tasks as delegated by the CEO & directors. Participate in job related trainings both independently and as directed, including but not limited to security awareness, specific softwares, DODD, Microsoft Office products. Stay abreast of DODD home and community based waiver billing, documentation, and other applicable rules and changes. Attend all scheduled staff meetings. Perform functions of billing assistant to fill in as needed (see billing assistant position description. Supervisory Role None/Not Applicable Knowledge, Skills, and Abilities Knowledge of : Office systems, software and processes and data entry procedures. Ability to : Organize and manage multiple projects and priorities; work independently and with a team; take direction from CEO and directors; exhibit flexibility in performing job tasks; adapt effectively to a changing work environment; develop and maintain appropriate and effective working relationships with job contacts; communicate effectively in verbal and written form; exhibit a professional demeanor; maintain confidentiality; work regular hours, and to be efficient and effective in an office at home. Skill in : Operation of a computer, printer, and scanner; operation of general office equipment; application of job software; routine typing; word processing. Requires : High school diploma or equivalent; applicable data entry, billing, business, and administrative experience may be substituted. Shift will be Mon-Fri, 8-hour days, with flexible schedule hours as long as 8 hours are met. Pay will be determined by experience: $15-19+/hourly starting, with room to grow. ** For an IMMEDIATE interview, please call and speak with a Recruiting Specialist! ** To see a full list of available jobs, please check out our full listing HERE ! For more information, please contact Cori Stokes, at , or via email:

JOB SUMMARY Under supervision, the Reservations Admin Specialist is responsible for various back office administrative duties that support Yield Management Reservations operational functions spanning Owner Services and Global Hotel Reservations. ESSENTIAL JOB FUNCTIONS Processes various transactions in reservations system, other internal systems and/or third party systems with accuracy and attention to detail per established policies and procedures. Interfaces with customers (Owners, Hotel Guests), third party business partners and/or service providers and internal Diamond Resorts departments as needed, delivering exceptional customer service in a friendly, personalized manner. Administrates various types of documents and performs Quality Assurance (QA) processes. Maintains knowledge of and follows customer information and data security processes at all times. Responds to emails and requests for call-backs within established response time standards. Takes personal ownership to resolve issues and/or complaints by thoroughly researching the issue, identifying solution options, escalating to a Supervisor as applicable per established policies and procedures, and following up to ensure resolution is implemented in a timely manner. Embraces departmental standards for quality and accuracy in all job functions, follows established processes, and willingly accepts ongoing feedback and coaching to meet and/or exceed expected performance standards consistently on an ongoing basis. Maintains and expands job knowledge and skill development by actively participating in departmental and Company training programs and educational opportunities. Proactively participates in team meetings and feedback sessions. Proactively advises Supervisor of issues with computer equipment, reservations system, phone system and other systems immediately to support maximum efficiency and productivity. Completes all required Company trainings and compliance courses as assigned. Adheres to Company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. EDUCATION High School Diploma or equivalent. EXPERIENCE A minimum two (2) years of experience in the customer service or related field required. No supervisory experience required. SUPERVISORY RESPONSIBILITIES This position does not include any supervisory responsibilities. LICENSE & CERTIFICATIONS This position does not require licenses or certifications. SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. Specific skills and abilities include, but are not limited to the following: Exceptional written, listening, and verbal communication skills. Ability to access, read, and accurately input data in a moderately complex computer system. Ability to make accurate mathematical calculations using a 10-key calculator. Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Ability to retain knowledge pertaining to essential job functions and effectively utilize provided reference tools. Ability to handle and diffuse problem situations with courtesy, empathy, and a resolution-oriented approach. Ability to use analytical and decision-making skills to offer options and problem resolutions in a variety of contexts. Ability to switch between multiple systems and software programs to complete all work processes. Ability to overcome customer objections through persuasion and providing a variety of options. Possess a positive, professional attitude and friendly, service-oriented demeanor. Computer proficiency in Microsoft Word, Excel, and Outlook. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Recognizes an emergency situation and takes appropriate action. Able to establish and maintain a cooperative working relation. Ability to interpret and create spreadsheets. Able to use sound judgment; work independently, with minimal supervision. Strong analytical and problem solving skills. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Basic math skills.