Kelly Services is currently recruiting for a Talent Sourcer for our client, a leading healthcare company based out of California, CA. Day to Day Responsibilities of this Position and Description of Project: Role will act as the primary/lead Talent Sourcer to a particular business unit and act a backup Talent Advisor for a business unit. Sourcer will possess a high level of BU intelligence, market understanding, advanced sourcing skills of passive candidates and be able screen candidates for below director segment. Contributes to execution of Hiring Plan through. Primary goal is to source candidates and build ongoing pipeline through variety of online and other channels. In addition, will be responsible for the coordination of interviews for the Talent Acquisition team.. Job Responsibilities: Manage the sourcing process in the identification, assessment and nurturing of external and internal talent using creative, proactive, cutting edge recruitment methods including Boolean searches. MARS or AIRS certification preferred. Develop relationships and elicit clear requirements for positions within a set of dedicated business units/Talent Acquisition functional areas. Fully understand job requirements/needs for open positions; fully understands the Talent Acquisition Department/group/unit operations in which the position is being filled and counsels hiring managers and others on hiring procedures. Develops a sourcing strategy, including appropriate media and advertising, for each assigned open position. Sources or directs sourcing efforts to develop a pool of qualified applicants/candidates for each assigned open position. Screens candidates and applicants.- Ensures all appropriate documentation is maintained in employee file through hiring process. Ensures compliance with all applicable Federal and State laws and regulations regarding hiring and initial employment. Executes a sourcing strategy through trade schools, community agencies, professional groups and organizations and other recruiting sources to ensure staffing goals and priorities are being met. Is active in local staffing/recruiting professional networks and develops and maintains relationships with representatives from other companies. Maintains and gains knowledge and expertise in staffing/recruiting best practices, wage and salary laws, employee benefits, and general human resources practices. Maintains information and provides reports as required that identify key staffing/recruiting metrics. Works collaboratively with other areas of HR to ensure that broad HR policies and practices are in alignment with company's mission and objectives. Coordination of Interviews for Talent Acquisition Team. Education / Requirements: Bachelor's degree and/or five years combination of education and experience. Extensive experience in sourcing for variety of talent including but not limited to: Product managers, Software Engineering, Data Analytics, Clinical Advisors, Business Architects, Sales Executives, and similar roles. Networked with mid to high level management in the healthcare technology industry is highly preferred. Expert experience with conducting resume and telephone screens for hard to fill positions is required.- Demonstrated experience developing tracking systems, metrics, and reports to demonstrate successful lead generation of candidates throughout the different stages of candidate sourcing. Experience with direct sourcing and cold calling candidates to identify lists of potential prospects to leverage for current and future positions. Previous experience generating and presenting candidate pipelines and profiles to managers and experienced team members. Experience leveraging both candidate and employee referrals for current and future positions. Expert skill in using internet resources including but not limited to: resume databases, recruiting and search techniques. Pay Rate: • $16.78 per hour starting pay (candidate will be given a bilingual assessment after training is complete.) Pay rate will be raised to $18.12 per hour after assessment is passed. Length of contract: 12 month contract opportunity with a potential to extend Additional Information: • Call Center experience- 6 months to 1 year • Bilingual Spanish preferred • Candidates will start in office for first week • Client will order equipment and issue to the workers during 1st week • Training continues at home after 1st week Hours: Training is approximately 5 weeks. Training hours are 8:00 am-4:30 pm M-F. Hours after training: 1 st shift schedule: 8am-12:30pm starting time 2 nd shift schedule: 1:30pm-6pm starting time 3 rd shift schedule: normally starts at 10pm Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position to or directly to this job posting. #TJP2021_PNI Why Kelly ® ? You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up. About Kelly ® At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. ]]
04/17/2021
Full time
Kelly Services is currently recruiting for a Talent Sourcer for our client, a leading healthcare company based out of California, CA. Day to Day Responsibilities of this Position and Description of Project: Role will act as the primary/lead Talent Sourcer to a particular business unit and act a backup Talent Advisor for a business unit. Sourcer will possess a high level of BU intelligence, market understanding, advanced sourcing skills of passive candidates and be able screen candidates for below director segment. Contributes to execution of Hiring Plan through. Primary goal is to source candidates and build ongoing pipeline through variety of online and other channels. In addition, will be responsible for the coordination of interviews for the Talent Acquisition team.. Job Responsibilities: Manage the sourcing process in the identification, assessment and nurturing of external and internal talent using creative, proactive, cutting edge recruitment methods including Boolean searches. MARS or AIRS certification preferred. Develop relationships and elicit clear requirements for positions within a set of dedicated business units/Talent Acquisition functional areas. Fully understand job requirements/needs for open positions; fully understands the Talent Acquisition Department/group/unit operations in which the position is being filled and counsels hiring managers and others on hiring procedures. Develops a sourcing strategy, including appropriate media and advertising, for each assigned open position. Sources or directs sourcing efforts to develop a pool of qualified applicants/candidates for each assigned open position. Screens candidates and applicants.- Ensures all appropriate documentation is maintained in employee file through hiring process. Ensures compliance with all applicable Federal and State laws and regulations regarding hiring and initial employment. Executes a sourcing strategy through trade schools, community agencies, professional groups and organizations and other recruiting sources to ensure staffing goals and priorities are being met. Is active in local staffing/recruiting professional networks and develops and maintains relationships with representatives from other companies. Maintains and gains knowledge and expertise in staffing/recruiting best practices, wage and salary laws, employee benefits, and general human resources practices. Maintains information and provides reports as required that identify key staffing/recruiting metrics. Works collaboratively with other areas of HR to ensure that broad HR policies and practices are in alignment with company's mission and objectives. Coordination of Interviews for Talent Acquisition Team. Education / Requirements: Bachelor's degree and/or five years combination of education and experience. Extensive experience in sourcing for variety of talent including but not limited to: Product managers, Software Engineering, Data Analytics, Clinical Advisors, Business Architects, Sales Executives, and similar roles. Networked with mid to high level management in the healthcare technology industry is highly preferred. Expert experience with conducting resume and telephone screens for hard to fill positions is required.- Demonstrated experience developing tracking systems, metrics, and reports to demonstrate successful lead generation of candidates throughout the different stages of candidate sourcing. Experience with direct sourcing and cold calling candidates to identify lists of potential prospects to leverage for current and future positions. Previous experience generating and presenting candidate pipelines and profiles to managers and experienced team members. Experience leveraging both candidate and employee referrals for current and future positions. Expert skill in using internet resources including but not limited to: resume databases, recruiting and search techniques. Pay Rate: • $16.78 per hour starting pay (candidate will be given a bilingual assessment after training is complete.) Pay rate will be raised to $18.12 per hour after assessment is passed. Length of contract: 12 month contract opportunity with a potential to extend Additional Information: • Call Center experience- 6 months to 1 year • Bilingual Spanish preferred • Candidates will start in office for first week • Client will order equipment and issue to the workers during 1st week • Training continues at home after 1st week Hours: Training is approximately 5 weeks. Training hours are 8:00 am-4:30 pm M-F. Hours after training: 1 st shift schedule: 8am-12:30pm starting time 2 nd shift schedule: 1:30pm-6pm starting time 3 rd shift schedule: normally starts at 10pm Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position to or directly to this job posting. #TJP2021_PNI Why Kelly ® ? You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up. About Kelly ® At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. ]]
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * Significant time working inside a destination-style shopping environment * Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Displays passion for delivering a great customer experience during multiple roles in their career * Detail oriented and a good problem solver * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS * Retail environment * Exposure to moderate noise level * Work hours and travel to other locations as business needs dictate * Handle a physically demanding job, lifting up to 35 lbs. * Ability to stand for prolonged periods of time * Professional attire and appearance * Valid drivers license and ability to meet Charters motor vehicle requirements Salaries depend on geography, experience, and education; negotiations begin at $36200 For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * Significant time working inside a destination-style shopping environment * Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Displays passion for delivering a great customer experience during multiple roles in their career * Detail oriented and a good problem solver * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS * Retail environment * Exposure to moderate noise level * Work hours and travel to other locations as business needs dictate * Handle a physically demanding job, lifting up to 35 lbs. * Ability to stand for prolonged periods of time * Professional attire and appearance * Valid drivers license and ability to meet Charters motor vehicle requirements Salaries depend on geography, experience, and education; negotiations begin at $36200 For more information on Spectrums benefits, please click here () .
The Spectrum Inbound Sales Supervisor is accountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales environment that is highly transactional and customer focused. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Professional and highly motivated with strong sales coaching and developmental experience in a fast-paced, dynamic Call Center Sales environment. Develop new sales strategies within the call center to maximize opportunities Oversee all daily sales activities of the Sales Representative Team. Lead and guide the team in the attainment of revenue goals and performance metrics. Monitor calls and performance stats and provide individual Sales Representative feedback. Motivate, coach and mentor Sales Representative. Plan and lead team meetings. Create, deliver, implement and manage individual Sales Representative Performance Improvement plans (PIPs) and Corrective Action Plans (CARs). Develop and maintain a positive sales culture. Lead and guide the team in the attainment of marketing campaign goals. Partner with marketing department in the development, implementation and evaluation of marketing campaigns. Monitor rep and team performance; conduct coaching. Provide post-launch feedback to Sales Representative and marketing leadership. Perform all staffing-related activities including recruiting, hiring, on-boarding, goal-setting, monitoring, measuring and coaching performance. Conduct regular performance reviews. Perform multiple administrative duties: Create and manage Sales Representative work schedule. Review and approve time-off requests and timesheets. Review, reconcile and approve commission reports. Approve customer credits. Develop and maintain positive relationships with other departments: sales operations, field operations, marketing, product development, training and customer care. Perform other duties as requested. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to supervise and motivate others Ability to recruit, develop, maintain and optimize a team of sales professionals Ability to communicate orally and in writing in a clear and straightforward manner Ability to manage multiple projects at one time Ability to prioritize and organize effectively Ability to work independently and collaboratively Ability to work with others to resolve problems, handle requests or situations Ability to respond quickly to changing business needs Ability to use personal computer and software applications (i.e. word processing, spreadsheets, etc.) Knowledge of voice, data and television products and services Ability to listen to and interpret the needs of the customer Education High School diploma or equivalent 2+ years post high school education preferred Related Work Experience 2-3 years: Inside Sales experience, commercial experience preferred 1-2 years: Supervisory experience preferred preferably in an inside sales capacity WORKING CONDITIONS Office environment Exposure to moderate noise levels Occasional travel as required For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
The Spectrum Inbound Sales Supervisor is accountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales environment that is highly transactional and customer focused. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Professional and highly motivated with strong sales coaching and developmental experience in a fast-paced, dynamic Call Center Sales environment. Develop new sales strategies within the call center to maximize opportunities Oversee all daily sales activities of the Sales Representative Team. Lead and guide the team in the attainment of revenue goals and performance metrics. Monitor calls and performance stats and provide individual Sales Representative feedback. Motivate, coach and mentor Sales Representative. Plan and lead team meetings. Create, deliver, implement and manage individual Sales Representative Performance Improvement plans (PIPs) and Corrective Action Plans (CARs). Develop and maintain a positive sales culture. Lead and guide the team in the attainment of marketing campaign goals. Partner with marketing department in the development, implementation and evaluation of marketing campaigns. Monitor rep and team performance; conduct coaching. Provide post-launch feedback to Sales Representative and marketing leadership. Perform all staffing-related activities including recruiting, hiring, on-boarding, goal-setting, monitoring, measuring and coaching performance. Conduct regular performance reviews. Perform multiple administrative duties: Create and manage Sales Representative work schedule. Review and approve time-off requests and timesheets. Review, reconcile and approve commission reports. Approve customer credits. Develop and maintain positive relationships with other departments: sales operations, field operations, marketing, product development, training and customer care. Perform other duties as requested. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to supervise and motivate others Ability to recruit, develop, maintain and optimize a team of sales professionals Ability to communicate orally and in writing in a clear and straightforward manner Ability to manage multiple projects at one time Ability to prioritize and organize effectively Ability to work independently and collaboratively Ability to work with others to resolve problems, handle requests or situations Ability to respond quickly to changing business needs Ability to use personal computer and software applications (i.e. word processing, spreadsheets, etc.) Knowledge of voice, data and television products and services Ability to listen to and interpret the needs of the customer Education High School diploma or equivalent 2+ years post high school education preferred Related Work Experience 2-3 years: Inside Sales experience, commercial experience preferred 1-2 years: Supervisory experience preferred preferably in an inside sales capacity WORKING CONDITIONS Office environment Exposure to moderate noise levels Occasional travel as required For more information on Spectrums benefits, please click here () .
Description: The Client Advisory Services Supervisor/Manager is responsible for processing assigned client engagements within the department in a cost-effective and professional manner including, but not limited to, computer-compiled financial statements, payroll tax/sales tax reporting issues and business/individual tax returns. Must have advanced experience using Sage Intacct software. This position requires extensive one-on-one communication with clients. Will also train and supervise staff to serve our clients efficiently and effectively. Accountable for quality control review of computer-compilation engagements and scheduling, time budgets, meetings, interviews, and various departmental administration. . Requirements: Essential Job Functions: •Acts as a Sage Intacct power-user for the firm •Process financial statements and all related payroll, sales, or business and individual tax returns personally assigned within the Client Advisory Services Department •Perform quality control review of workpapers and computer-generated compilations processed within the department •Assist in review of all payroll and sales tax reports, including annual W-2's and 1099's •Perform research on technical matters as directed by partners •Assist partners with tax planning or special client projects •Efficiently maintain daily record of time spent on engagements •Schedule and monitor assignments within the department to assure timely turnaround, balanced staffing workloads and tax compliance •Assist team members in establishing required scheduling priorities •Monitor processing budgets versus actual time for problem areas •Supervise and train department personnel in special accounting or tax assignments •Review department staff weekly timesheets for accurate client/work codes •Assist on annual performance appraisals for staff members •Initiate procedural or informational communication within department •Assist in first day orientation for new staff members •Monitor reference materials available to the department and update as needed •Initiate annual order for required W-2 and 1099 forms processing Education and Experience: •Bachelor's degree in accounting or equivalent •5-7+ years public accounting experience with solid experience in engagement review, staff training, supervision and scheduling •Not-for-profit experience preferred Skills: •Strong communication skills, both oral and written •Advanced proficiency with Sage Intacct software •Advanced proficiency with Microsoft Office, in particular Excel and Word •Ability to supervise in a team environment •Efficient knowledge of QuickBooks and Creative Solutions Accounting software •Ability to interface with a variety of management levels PI
04/17/2021
Full time
Description: The Client Advisory Services Supervisor/Manager is responsible for processing assigned client engagements within the department in a cost-effective and professional manner including, but not limited to, computer-compiled financial statements, payroll tax/sales tax reporting issues and business/individual tax returns. Must have advanced experience using Sage Intacct software. This position requires extensive one-on-one communication with clients. Will also train and supervise staff to serve our clients efficiently and effectively. Accountable for quality control review of computer-compilation engagements and scheduling, time budgets, meetings, interviews, and various departmental administration. . Requirements: Essential Job Functions: •Acts as a Sage Intacct power-user for the firm •Process financial statements and all related payroll, sales, or business and individual tax returns personally assigned within the Client Advisory Services Department •Perform quality control review of workpapers and computer-generated compilations processed within the department •Assist in review of all payroll and sales tax reports, including annual W-2's and 1099's •Perform research on technical matters as directed by partners •Assist partners with tax planning or special client projects •Efficiently maintain daily record of time spent on engagements •Schedule and monitor assignments within the department to assure timely turnaround, balanced staffing workloads and tax compliance •Assist team members in establishing required scheduling priorities •Monitor processing budgets versus actual time for problem areas •Supervise and train department personnel in special accounting or tax assignments •Review department staff weekly timesheets for accurate client/work codes •Assist on annual performance appraisals for staff members •Initiate procedural or informational communication within department •Assist in first day orientation for new staff members •Monitor reference materials available to the department and update as needed •Initiate annual order for required W-2 and 1099 forms processing Education and Experience: •Bachelor's degree in accounting or equivalent •5-7+ years public accounting experience with solid experience in engagement review, staff training, supervision and scheduling •Not-for-profit experience preferred Skills: •Strong communication skills, both oral and written •Advanced proficiency with Sage Intacct software •Advanced proficiency with Microsoft Office, in particular Excel and Word •Ability to supervise in a team environment •Efficient knowledge of QuickBooks and Creative Solutions Accounting software •Ability to interface with a variety of management levels PI
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
Overview The Recruiter role is vital to meeting the registered nurse (RN) workforce needs of Memorial Health System. This role is focused on executing strategies and tactics to source, attract and hire experienced RNS as well as nursing program students. Successful candidates will bring energy, urgency and accuracy to all aspects of the recruitment life cycle. Strong communication skills are a must to create positive experiences for potential future colleagues as well as hiring leaders. In this competitive environment, the nurse recruiter must also have the ability to speak to - and sell - all Memorial has to offer. This includes the ability to work with not only active candidates - but engage passive leads through cold calling and other methods of communication to build this critical workforce pipeline and convert them to hires. Qualifications Education: Education equivalent to a bachelor's degree, preferably in business, marketing, advertising or related field (or the equivalent in related work experience). Experience: • Three or more years' recruiting or staffing experience in a corporate or agency setting. • Experience working with, and understanding of, employment laws, regulations and requirements. • Previous performance-based interviewing/recruiting experience in a health care setting is preferred. Responsibilities Generates, screens and interviews candidates. Reviews resumes, creates job offers and negotiates and employs all related employment details. Partners with leadership to create a performance profiles and develop related sourcing and recruitment strategies. Develops interview formats that support recruiting strategies. Develops and maintains strong relationships with applicants and leadership. Serves as a talent advisor by sharing trends, making recommendations, and ensuring timely communications. Conducts performance based interviews and evaluates candidate employment suitability. Makes evidence-based recommendations to leaders regarding hires. Serves as a MHS brand ambassador to candidates and uses a sales-focused approach to establish relationships with candidate pools, ensuring timely communication. Inputs and/or maintains information into the applicant tracking system. Uses system data to prioritize work and shape recruitment strategies. Provides training & assistance to system users. Participates in identifying proactive sourcing methods for positions, tracks and evaluates source effectiveness, and adjusts strategies as needed. Maintains confidential information safe and secure. Assists in creating recruitment materials and identifying marketing opportunities to reach candidates. Maintains and relays knowledge of recruitment, particularly information essential to candidates. Develops strong networks by cultivating relationships inside and outside the organization; fosters collaboration to enable effective completion of business objectives. Maintains development through continuing education, seminars, workshops and professional affiliations. Serves as resource person on committees, task forces, meetings and activities to assist the hospital and system achieve strategic objectives. Performs other related work as required or requested.
04/17/2021
Full time
Overview The Recruiter role is vital to meeting the registered nurse (RN) workforce needs of Memorial Health System. This role is focused on executing strategies and tactics to source, attract and hire experienced RNS as well as nursing program students. Successful candidates will bring energy, urgency and accuracy to all aspects of the recruitment life cycle. Strong communication skills are a must to create positive experiences for potential future colleagues as well as hiring leaders. In this competitive environment, the nurse recruiter must also have the ability to speak to - and sell - all Memorial has to offer. This includes the ability to work with not only active candidates - but engage passive leads through cold calling and other methods of communication to build this critical workforce pipeline and convert them to hires. Qualifications Education: Education equivalent to a bachelor's degree, preferably in business, marketing, advertising or related field (or the equivalent in related work experience). Experience: • Three or more years' recruiting or staffing experience in a corporate or agency setting. • Experience working with, and understanding of, employment laws, regulations and requirements. • Previous performance-based interviewing/recruiting experience in a health care setting is preferred. Responsibilities Generates, screens and interviews candidates. Reviews resumes, creates job offers and negotiates and employs all related employment details. Partners with leadership to create a performance profiles and develop related sourcing and recruitment strategies. Develops interview formats that support recruiting strategies. Develops and maintains strong relationships with applicants and leadership. Serves as a talent advisor by sharing trends, making recommendations, and ensuring timely communications. Conducts performance based interviews and evaluates candidate employment suitability. Makes evidence-based recommendations to leaders regarding hires. Serves as a MHS brand ambassador to candidates and uses a sales-focused approach to establish relationships with candidate pools, ensuring timely communication. Inputs and/or maintains information into the applicant tracking system. Uses system data to prioritize work and shape recruitment strategies. Provides training & assistance to system users. Participates in identifying proactive sourcing methods for positions, tracks and evaluates source effectiveness, and adjusts strategies as needed. Maintains confidential information safe and secure. Assists in creating recruitment materials and identifying marketing opportunities to reach candidates. Maintains and relays knowledge of recruitment, particularly information essential to candidates. Develops strong networks by cultivating relationships inside and outside the organization; fosters collaboration to enable effective completion of business objectives. Maintains development through continuing education, seminars, workshops and professional affiliations. Serves as resource person on committees, task forces, meetings and activities to assist the hospital and system achieve strategic objectives. Performs other related work as required or requested.
Do you have internal drive, motivation, and a sales mentality? Are you comfortable reaching out and talking to people you do not know? If so, we want to meet with you to discuss our winning team! Horizontal Talent specializes in staffing for IT, Digital Marketing & Creative and business and strategy markets. We connect forward thinking talent with companies that are shaping today's world. Our definition of success means building lasting partnerships where we combine innovative solutions, exceptional talent and best in class companies. Learn more about what makes Horizontal Talent different. This is a very exciting opportunity for a staffing professional to join our growing team in Chicago, Illinois. Let's talk about you. We are seeking a self-motivated, detail oriented and sales minded individual with a competitive edge. This individual will play an integral role in developing Horizontal Talent's pipeline of talent and will be responsible for delivery highly qualified candidates for multiple positions. The ideal candidate is self-motivated, highly organized and a proactive problem solver who is passionate about delivering a first-class recruitment experience for candidates and external clients. What you'll do: Responsible to developing and executing strategies to identify, source, and attract high quality technology professionals for external client positions. Positions will include: developers, architects, project managers, programmers and product managers, creative, UX, marketing, and more. Responsible for managing the full recruitment cycle and meeting defined recruiting metrics for quality, cost, cycle time, diversity, and compliance/risk all while providing a world class recruitment experience for your candidates and assigned business partners throughout the hiring process. Will be supporting several open positions at one time. Screen, interview, perform reference checks, and update resumes. Present appropriate candidates, track/report candidate status via our ATS system, coordinate interview process, update candidates on feedback, address issues, maintain database information, updated applicable candidates' files, present offers ensuring all details are complete, conduct salary negotiations for hourly consultants. Create and maintain a quality candidate pipeline for selected skills and technologies with a concentration on attracting and retaining quality. What you bring: 2+ years of experience working in a fast-paced environment and have a background in sales support, customer service or staffing. Must be highly organized with attention to detail. Strong written and verbal communication skills; and an effective communicator. Previous experience with Microsoft Word, PowerPoint, Outlook, Excel, and Adobe. Experience with sourcing tools and techniques such as online social networking, traditional networking, Boolean searches, and LinkedIn strongly preferred. Bachelor's degree. A HUGE plus if you have any previous ATS experience. Company Overview Horizontal Talent is in the top 2% of staffing firms worldwide, based on revenue. The company is consistently recognized for being a top workplace in the Twin Cities and one of the fastest growing private companies in the United States. Their mission is to provide unmatched service and support: the best talent for our clients, the best opportunities for our consultants, and a rewarding experience for our employees. Horizontal Talent has more than 250 employees across seven global offices in Minneapolis (HQ), Denver, Dallas, DC, Chicago, Vadodara, Bangalore, Dubai and Kuala Lumpur.
04/17/2021
Full time
Do you have internal drive, motivation, and a sales mentality? Are you comfortable reaching out and talking to people you do not know? If so, we want to meet with you to discuss our winning team! Horizontal Talent specializes in staffing for IT, Digital Marketing & Creative and business and strategy markets. We connect forward thinking talent with companies that are shaping today's world. Our definition of success means building lasting partnerships where we combine innovative solutions, exceptional talent and best in class companies. Learn more about what makes Horizontal Talent different. This is a very exciting opportunity for a staffing professional to join our growing team in Chicago, Illinois. Let's talk about you. We are seeking a self-motivated, detail oriented and sales minded individual with a competitive edge. This individual will play an integral role in developing Horizontal Talent's pipeline of talent and will be responsible for delivery highly qualified candidates for multiple positions. The ideal candidate is self-motivated, highly organized and a proactive problem solver who is passionate about delivering a first-class recruitment experience for candidates and external clients. What you'll do: Responsible to developing and executing strategies to identify, source, and attract high quality technology professionals for external client positions. Positions will include: developers, architects, project managers, programmers and product managers, creative, UX, marketing, and more. Responsible for managing the full recruitment cycle and meeting defined recruiting metrics for quality, cost, cycle time, diversity, and compliance/risk all while providing a world class recruitment experience for your candidates and assigned business partners throughout the hiring process. Will be supporting several open positions at one time. Screen, interview, perform reference checks, and update resumes. Present appropriate candidates, track/report candidate status via our ATS system, coordinate interview process, update candidates on feedback, address issues, maintain database information, updated applicable candidates' files, present offers ensuring all details are complete, conduct salary negotiations for hourly consultants. Create and maintain a quality candidate pipeline for selected skills and technologies with a concentration on attracting and retaining quality. What you bring: 2+ years of experience working in a fast-paced environment and have a background in sales support, customer service or staffing. Must be highly organized with attention to detail. Strong written and verbal communication skills; and an effective communicator. Previous experience with Microsoft Word, PowerPoint, Outlook, Excel, and Adobe. Experience with sourcing tools and techniques such as online social networking, traditional networking, Boolean searches, and LinkedIn strongly preferred. Bachelor's degree. A HUGE plus if you have any previous ATS experience. Company Overview Horizontal Talent is in the top 2% of staffing firms worldwide, based on revenue. The company is consistently recognized for being a top workplace in the Twin Cities and one of the fastest growing private companies in the United States. Their mission is to provide unmatched service and support: the best talent for our clients, the best opportunities for our consultants, and a rewarding experience for our employees. Horizontal Talent has more than 250 employees across seven global offices in Minneapolis (HQ), Denver, Dallas, DC, Chicago, Vadodara, Bangalore, Dubai and Kuala Lumpur.
GROW With US! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. What We Will Offer You: A 50% off Hudson Food & Beverage Discount A 20% off Hudson Employee Discount This Dunkin' Manager Position Is For You, If You Would Enjoy: • Providing strong, positive leadership to your team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. • Working at Boston Logan International Airport Team is counting on you as a Dunkin' Manager to: • Provide open and flexible availability any day of the week, including weekends & holidays • Work a full-time schedule • Manage a Dunkin' location Key accountabilities: • Able to perform all responsibilities of restaurant team members • Lead team meetings • Deliver training to restaurant team members • Ensure Brand standards, recipes and systems are executed • Create and maintain a guest focused culture in the restaurant • Review guest feedback results and implement action plans to drive improvement • Communicates restaurant priorities, goals and results to restaurant team members • Execute new product roll-outs including training, marketing and sampling • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws • Control costs to help maximize profitability • Completion of inventory on a periodic basis as determined by Franchisee • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards • Completion of DCP and other vendor orders • Conduct self-assessments and corresponding action plans • Ensure restaurant budget is met as determined by Franchisee • Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies • Engages with Dunkin' Brands Field Operations team as appropriate • Recruit, hire, onboard and develop restaurant team members • Plan, monitor, appraise and review employee performance • Coach restaurant team members to drive sales, improve profitability and guest satisfaction Required Qualifications: • Basic computer skills • Fluent in spoken and written English • Strong analytical skills and business acumen • Works well with others in a fun, fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and embrace change • Ability to train and develop a team • Guest focused • Time Management • Problem solving • Motivating others • Standing on feet • Repetitive motion including bending, stooping and reaching • Lifting packages (if applicable) • Working in a small space • A minimum 2 years' experience as a Dunkin' Manager or 2 years' experience as a Store Manager with food and beverage experience. • Basic math and financial management • Previous leadership experience in retail, restaurant or hospitality Some of our company-offered benefits for you and your family include: • Health & Well Being: Medical/Dental/Vision Insurance • Paid Time Off • Various Personal and Parental Leave Programs • Universal Life Insurance • Retirement Programs & Matching Employee Contributions: 401K & RRSP • Employee Recognition & Anniversary Programs • Training, Development, and Growth Opportunities • Tuition Assistance & Scholarship Programs Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123
04/17/2021
GROW With US! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. What We Will Offer You: A 50% off Hudson Food & Beverage Discount A 20% off Hudson Employee Discount This Dunkin' Manager Position Is For You, If You Would Enjoy: • Providing strong, positive leadership to your team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. • Working at Boston Logan International Airport Team is counting on you as a Dunkin' Manager to: • Provide open and flexible availability any day of the week, including weekends & holidays • Work a full-time schedule • Manage a Dunkin' location Key accountabilities: • Able to perform all responsibilities of restaurant team members • Lead team meetings • Deliver training to restaurant team members • Ensure Brand standards, recipes and systems are executed • Create and maintain a guest focused culture in the restaurant • Review guest feedback results and implement action plans to drive improvement • Communicates restaurant priorities, goals and results to restaurant team members • Execute new product roll-outs including training, marketing and sampling • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws • Control costs to help maximize profitability • Completion of inventory on a periodic basis as determined by Franchisee • Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards • Completion of DCP and other vendor orders • Conduct self-assessments and corresponding action plans • Ensure restaurant budget is met as determined by Franchisee • Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies • Engages with Dunkin' Brands Field Operations team as appropriate • Recruit, hire, onboard and develop restaurant team members • Plan, monitor, appraise and review employee performance • Coach restaurant team members to drive sales, improve profitability and guest satisfaction Required Qualifications: • Basic computer skills • Fluent in spoken and written English • Strong analytical skills and business acumen • Works well with others in a fun, fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and embrace change • Ability to train and develop a team • Guest focused • Time Management • Problem solving • Motivating others • Standing on feet • Repetitive motion including bending, stooping and reaching • Lifting packages (if applicable) • Working in a small space • A minimum 2 years' experience as a Dunkin' Manager or 2 years' experience as a Store Manager with food and beverage experience. • Basic math and financial management • Previous leadership experience in retail, restaurant or hospitality Some of our company-offered benefits for you and your family include: • Health & Well Being: Medical/Dental/Vision Insurance • Paid Time Off • Various Personal and Parental Leave Programs • Universal Life Insurance • Retirement Programs & Matching Employee Contributions: 401K & RRSP • Employee Recognition & Anniversary Programs • Training, Development, and Growth Opportunities • Tuition Assistance & Scholarship Programs Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills Significant time working inside a destination-style shopping environment Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment Displays passion for delivering a great customer experience during multiple roles in their career Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Work hours and travel to other locations as business needs dictate Handle a physically demanding job, lifting up to 35 lbs. Ability to stand for prolonged periods of time Professional attire and appearance Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
JOB SUMMARY The Spectrum Recruiter II works with Functional Team Leaders and Sr HR Leader to determine hiring requirements. Partners with hiring managers to recruit and select qualified candidates. Analyzes hiring metrics to identify areas of opportunity for improved quality of hire. Recommends process improvements to reduce time to fill metric. Align recruitment practices to employment branding. Ensures compliance with EEO, FCC and AAP requirements. MAJOR DUTIES AND RESPONSIBILITIES * Works with Senior Leadership and Sr HR Leader to develop comprehensive recruitment strategy. * Screens, selects, interviews and evaluates potential candidates including experienced and campus hires. * Identifies alternative recruitment methods such as online recruitment methods, professional organizations, technical programs and universities to target technically skilled individuals requiring highly specific industry certifications. * Ensures compliance with all applicable federal, state, and local laws related to employment. * Provides recommendations to HR Leader in determining recruitment budget to include job fairs, campus events, recruitment tools and vendor fees. * Writes and places advertisements and job postings. * Ensures up-to-date recruitment metrics are maintained and provided to Senior Leadership on a weekly basis, detailing hiring activity to include: number of openings, average days open, average fill days, incumbent, location, business unit, status, etc. * Identifies opportunities for participation in job fairs, campus recruiting events and handling employment/agency inquiries. * Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results. Implements diversity recruitment initiatives and participates in applicable recruitment conferences and outreach efforts. * Communicates hiring process to manager and trains hiring managers on BrassRing and EEO/FCC compliance and monitoring internal compliance with EEO/FCC requirements related to staffing. * Ascertains applicants' qualifications by conducting interviews, tests, and reference checks, coordinates interview schedule with hiring manager and conducts intake meetings and feedback sessions. * Maintains accurate and up-to-date recruitment and applicant files. * Remains up-to-date on latest recruitment technologies, makes recommendations on recruitment sourcing initiatives and advises client groups of latest resources. * Perform other duties as requested by supervisor. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. * Ability to maintain confidentiality of information * Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) * Ability to analyze and interpret data to identify trends * Knowledge of broadband products and services * Strong Knowledge of recruitment trends and technologies * Strong Knowledge of staffing and employment practices Education * Bachelor's degree in human resources or related field, or equivalent experience Related Work Experience * 510 years recruiting/staffing experience PREFERRED QUALIFICATIONS Related Work Experience * Experience in Brass Ring * High volume recruitment experience * Corporate recruitment experience * Experience recruiting in relevant area, at all levels up to and including VP WORKING CONDITIONS * Office environment * Travel as required For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Recruiter II works with Functional Team Leaders and Sr HR Leader to determine hiring requirements. Partners with hiring managers to recruit and select qualified candidates. Analyzes hiring metrics to identify areas of opportunity for improved quality of hire. Recommends process improvements to reduce time to fill metric. Align recruitment practices to employment branding. Ensures compliance with EEO, FCC and AAP requirements. MAJOR DUTIES AND RESPONSIBILITIES * Works with Senior Leadership and Sr HR Leader to develop comprehensive recruitment strategy. * Screens, selects, interviews and evaluates potential candidates including experienced and campus hires. * Identifies alternative recruitment methods such as online recruitment methods, professional organizations, technical programs and universities to target technically skilled individuals requiring highly specific industry certifications. * Ensures compliance with all applicable federal, state, and local laws related to employment. * Provides recommendations to HR Leader in determining recruitment budget to include job fairs, campus events, recruitment tools and vendor fees. * Writes and places advertisements and job postings. * Ensures up-to-date recruitment metrics are maintained and provided to Senior Leadership on a weekly basis, detailing hiring activity to include: number of openings, average days open, average fill days, incumbent, location, business unit, status, etc. * Identifies opportunities for participation in job fairs, campus recruiting events and handling employment/agency inquiries. * Promotes equal opportunity employment by analyzing results of outreach efforts and modifying recruitment efforts based on those results. Implements diversity recruitment initiatives and participates in applicable recruitment conferences and outreach efforts. * Communicates hiring process to manager and trains hiring managers on BrassRing and EEO/FCC compliance and monitoring internal compliance with EEO/FCC requirements related to staffing. * Ascertains applicants' qualifications by conducting interviews, tests, and reference checks, coordinates interview schedule with hiring manager and conducts intake meetings and feedback sessions. * Maintains accurate and up-to-date recruitment and applicant files. * Remains up-to-date on latest recruitment technologies, makes recommendations on recruitment sourcing initiatives and advises client groups of latest resources. * Perform other duties as requested by supervisor. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner. * Ability to maintain confidentiality of information * Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) * Ability to analyze and interpret data to identify trends * Knowledge of broadband products and services * Strong Knowledge of recruitment trends and technologies * Strong Knowledge of staffing and employment practices Education * Bachelor's degree in human resources or related field, or equivalent experience Related Work Experience * 510 years recruiting/staffing experience PREFERRED QUALIFICATIONS Related Work Experience * Experience in Brass Ring * High volume recruitment experience * Corporate recruitment experience * Experience recruiting in relevant area, at all levels up to and including VP WORKING CONDITIONS * Office environment * Travel as required For more information on Spectrums benefits, please click here () .
We have a contract opportunity for two IT Quality Assurance Analyst Seniors. These positions will work on our FinERP project, integrating a SaaS vendor into our systems. The IT Quality Assurance Analyst (IT QAA) Senior is responsible for performing software testing activities, using a variety of testing approaches and techniques, typically providing functional, black-box and user acceptance testing expertise. Uses experience and imagination to ensure that information systems products and services are functioning as expected and meeting end-user requirements as well as uncovering risks related to unintended consequences. APPLY NOW! Required: - In-depth knowledge of common testing methods, testing tools (eg, ALM), terminology and industry practices. - In-depth knowledge of data structures, data management practices, system interaction patterns and interfaces. - Proven ability to assess implications of proposed systems changes on the processes and factors related to the insurance business or common business functions (eg marketing, sales, and financial controls). Plusses: - Integration experience with SaaS vendors - Coupa, Workday and MuleSoft experience a benefit We will call qualified candidates after review. Resumes will NOT be sent to clients without your approval. REFERRALS WANTED - $1000 REWARD! Refer a colleague to us, and Precision will give you $1000 if we find a job for that person! (The fine print: The referred candidate must be previously unknown to us. Start date must be within 6 months of referral.) THERE ARE MANY IT STAFFING FIRMS YOU CAN WORK WITH. WHY WORK WITH PRECISION? Our Clients. We work with the best. - We are direct vendors to Fortune 500 companies across North America - We're the top provider of contract IT professionals to many of our clients Our Experience. We know how to sell our candidates to clients. - We've been in business for over 20 years, and have made thousands of successful placements Our Background. Precision is run by former IT professionals. - We know what it is like to be an IT consultant working in a large organization. - We actually understand your skills. We'll make sure that you are right for the job, and that the job is right for you. Our Reputation for Quality. Clients favor Precision's candidates. - We take the time to learn about you so that we can best match you to our openings and sell you to our clients. - Our clients know from experience that Precision's consultants are the most qualified and the best fit for their project teams. Our Ethics. We pride ourselves on our ethical business practices. - We never submit your resume without your permission, and we never give your resume to other staffing companies - We are up front about pay rates and the interviewing process, and provide you with constant feedback. Our Responsibility. We take seriously our obligations to our consultants. - We always pay on time - We offer highly competitive pay rates, as well as an opportunity to participate in our group health insurance, long term disability and 401(k) plans. - When required, we carefully manage H1-B and Green Card applications, and involve you at every step. - We have dedicated HR personnel that will answer the phone when you call. THE STAFFING FIRM YOU WORK WITH MATTERS. WORK WITH PRECISION. Overtime: straight time
04/17/2021
Contractor
We have a contract opportunity for two IT Quality Assurance Analyst Seniors. These positions will work on our FinERP project, integrating a SaaS vendor into our systems. The IT Quality Assurance Analyst (IT QAA) Senior is responsible for performing software testing activities, using a variety of testing approaches and techniques, typically providing functional, black-box and user acceptance testing expertise. Uses experience and imagination to ensure that information systems products and services are functioning as expected and meeting end-user requirements as well as uncovering risks related to unintended consequences. APPLY NOW! Required: - In-depth knowledge of common testing methods, testing tools (eg, ALM), terminology and industry practices. - In-depth knowledge of data structures, data management practices, system interaction patterns and interfaces. - Proven ability to assess implications of proposed systems changes on the processes and factors related to the insurance business or common business functions (eg marketing, sales, and financial controls). Plusses: - Integration experience with SaaS vendors - Coupa, Workday and MuleSoft experience a benefit We will call qualified candidates after review. Resumes will NOT be sent to clients without your approval. REFERRALS WANTED - $1000 REWARD! Refer a colleague to us, and Precision will give you $1000 if we find a job for that person! (The fine print: The referred candidate must be previously unknown to us. Start date must be within 6 months of referral.) THERE ARE MANY IT STAFFING FIRMS YOU CAN WORK WITH. WHY WORK WITH PRECISION? Our Clients. We work with the best. - We are direct vendors to Fortune 500 companies across North America - We're the top provider of contract IT professionals to many of our clients Our Experience. We know how to sell our candidates to clients. - We've been in business for over 20 years, and have made thousands of successful placements Our Background. Precision is run by former IT professionals. - We know what it is like to be an IT consultant working in a large organization. - We actually understand your skills. We'll make sure that you are right for the job, and that the job is right for you. Our Reputation for Quality. Clients favor Precision's candidates. - We take the time to learn about you so that we can best match you to our openings and sell you to our clients. - Our clients know from experience that Precision's consultants are the most qualified and the best fit for their project teams. Our Ethics. We pride ourselves on our ethical business practices. - We never submit your resume without your permission, and we never give your resume to other staffing companies - We are up front about pay rates and the interviewing process, and provide you with constant feedback. Our Responsibility. We take seriously our obligations to our consultants. - We always pay on time - We offer highly competitive pay rates, as well as an opportunity to participate in our group health insurance, long term disability and 401(k) plans. - When required, we carefully manage H1-B and Green Card applications, and involve you at every step. - We have dedicated HR personnel that will answer the phone when you call. THE STAFFING FIRM YOU WORK WITH MATTERS. WORK WITH PRECISION. Overtime: straight time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * Significant time working inside a destination-style shopping environment * Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Displays passion for delivering a great customer experience during multiple roles in their career * Detail oriented and a good problem solver * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS * Retail environment * Exposure to moderate noise level * Work hours and travel to other locations as business needs dictate * Handle a physically demanding job, lifting up to 35 lbs. * Ability to stand for prolonged periods of time * Professional attire and appearance * Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Assistant Store Manager is responsible for assisting the Store Manager in building a highly successful sales, retention and customer care culture inside their store. Actively and consistently supports efforts of their team to engage customers in a retail environment and drives the sale of Charter product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES In partnership with their manager, leads a team of focused sales professionals, motivating and engaging them to meet and exceed their sales goals and customer care metrics, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objections and save/upgrade customers. Ensures their Store meets Spectrum brand expectations and that a thriving culture of customer care exists at all locations within their span of control. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of their teams and partners with management on change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Works with their manager to provide subject matter expertise on all store functions, as well as the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational standards, including store appearance, inventory and appropriate levels of staffing, while minimizing or eliminating losses to the company in their location. Partners with their manager to build employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Provides daily coaching and directions to their team via multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with management, the operations team and peers, working as a team to build a culture of success. Implements and enforces the cash management policy and completes timely audits of their Spectrum store. In alignment with their manager, provides guidance, monitors and manages the enforcement of all company policies and procedures. Provides management with frequent updates about key events in their store. Assists with Store Manager functions and performs other duties as requested by management. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straight-forward and professional manner * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * Significant time working inside a destination-style shopping environment * Proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Displays passion for delivering a great customer experience during multiple roles in their career * Detail oriented and a good problem solver * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to make qualitative judgments Some experience in implementing sales training and employee development programs Some knowledge of identifying trends, risks and communicating those to management RELATED WORK EXPERIENCE 1+ year: Management experience 1-3 yrs: Telecommunications/wireless experience 3-5 yrs.: Sales/Customer Service experience WORKING CONDITIONS * Retail environment * Exposure to moderate noise level * Work hours and travel to other locations as business needs dictate * Handle a physically demanding job, lifting up to 35 lbs. * Ability to stand for prolonged periods of time * Professional attire and appearance * Valid drivers license and ability to meet Charters motor vehicle requirements For more information on Spectrums benefits, please click here () .
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
04/17/2021
Full time
Do you have exceptional customer service experience and are looking for a new position? Atlas Staffing is looking for an experienced Gate Keeper/ Front Desk Associate for a reputable client in Yakima, WA! The ideal candidate is professional, organized, and detailed orientated with an emphasis on quality of work. The ideal candidate also has excellent customer service skills and can handle high volume work. If you are a team player with a positive attitude, we encourage you to apply! Shift: Mon-Fri 8am-4:30pm Pay: $15-16/hr Depending on Experience Responsibilities: • Receive Visitors Greet & determine needs in a professional manner Phones Answer and address incoming calls in a timely manner Clearly determine the purpose of the call; screen solicited calls Route calls to appropriate personnel Take & deliver messages accurately and completely Mail / Deliveries Sort and distribute incoming mail / deliveries Direct deliveries drivers to correct unloading bay Clerical Copy & collate documents File sales tickets daily Print quotes and fax them to customers Monitor and distribute faxes to the appropriate personnel Maintain office equipment and report any malfunctions Maintain and order office supplies Maintain copy room cleanliness Organize Meetings Maintain conference room appearance Set up meeting room with supplies Organize catering when applicable Reception Area Maintain reception area cleanliness Maintain a clean and organized desk Company Representation Maintain confidentiality and show discretion Adhere to company policies and procedures Represent Wilbert Precast, Inc. in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names, and titles Remain calm under pressure Communication Skills Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions o Listen actively and respond with empathy o Follow instructions properly o Understand and respond to non-verbal signals Qualifications: 1 - 2 years' experience in Office Management Strong customer service background Proficiency in Microsoft & Google programs Spanish bilingual helpful, but not required Key Competencies : Organizing and prioritizing Attention to detail and accuracy Confidentiality Judgment Communication skills Information management skills Problem-solving skills Team work Ability to meet deadlines Why Choose Atlas Staffing? Atlas Staffing is an employment agency that serves Spokane and its surrounding areas. We offer many great benefits for our temporary and temp-to-hire Staffing Associates! Beyond the paid sick leave and medical benefits that many of our positions qualify for, we also have a recruiting staff that is ready to find the type of work YOU are interested in. (Not to mention our Titan Rewards program!) If you are looking for a long-term career opportunity, then please apply now! "I had a great time coming in and the staff was so nice and helped me a lot. I felt really comfortable and the environment work place was great. Any questions I had the people that work there answer them and help me when I need it thanks so much." - Jessica V. Atlas Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Drug-Free Workplace Jamie.Scheiner BR-Yakima
JOB SUMMARY The Spectrum Area Manager is responsible for building, owning and driving a sales and retention culture across the Spectrum Stores within a key metro market, parts of a key metro market or large dispersed geographical area. Actively and consistently supports efforts of their teams to engage customers in a retail environment and drive the sale and retention of Spectrum product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES Leads multiple teams of Store Managers, motivating and engaging them to meet and exceed their sales goals, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales managers and their teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objectives and save/upgrade customers. Plans, organizes, staffs and directs multiple Spectrum stores. Ensures their stores meet Spectrum brand and merchandising expectations and that a thriving culture of customer care exists at all store locations within their span of control. Ensures the successful rollout of new product and merchandising launches by their management teams. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of the teams within their span of control and lead change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Manages crisis situations and escalates to leadership as necessary. Ensures management teams have subject matter expertise on all store functions, including the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational and expense management standards within their scope of responsibility, while minimizing or eliminating losses to the company. Maintains established departmental performance standards, including FCC and franchise performance standards. Builds employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Establishes check and balances with store management to maintain appropriate levels of staffing at all stores within their markets. Coaches, mentors and motivates store management to feel empowered to achieve their key performance metrics through multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where management and employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with leadership, the operations team and peers, working as a team to build a culture of success. Ensures their markets are compliant with Spectrum cash management policy, work order controls and requires completion of timely audits in their stores. Ensures all store employees within span of control are trained and managing strict enforcement of all company policies and procedures, including active participation in Charters EEO program. Evaluates and analyzes the impact of business events on their Spectrum Stores activity, responds accordingly and provides leadership with frequent updates on key events. Assists with Director Functions and responsibilities and performs other duties as requested by leadership. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees, customers and suppliers, in person, on the phone and by written communication in a clear, straight-forward and professional manner * Background as a Director, District Manager or Store Manager in a destination shopping environment * Proven ability to build a strong sales culture and high-performing teams, while demonstrating strong customer orientation * Launched or managed multiple locations in their career * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * A proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Solid experience in launching and managing multiple projects simultaneously and providing status updates on their success * History of identifying trends and risk and effectively communicating those to their leaders, then working to develop response plans * Proven ability to handle change management * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Valid drivers license and ability to meet Charters motor vehicle requirements Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Strong analytical, statistical, quantitative and deduction skills and the ability to make qualitative judgments Experience in implementing sales training and employee development programs Knowledge of process and procedure design and documentation RELATED WORK EXPERIENCE 4-7 yrs.: Sales Leadership experience 2-4 yrs.: Telecommunications/wireless leadership experience 7+ yrs.: Sales experience 7+ yrs.: Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Travel to multiple locations to oversee and monitor day-to-day operations Professional attire and appearance For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Spectrum Area Manager is responsible for building, owning and driving a sales and retention culture across the Spectrum Stores within a key metro market, parts of a key metro market or large dispersed geographical area. Actively and consistently supports efforts of their teams to engage customers in a retail environment and drive the sale and retention of Spectrum product and services. Consistently demonstrates excellent leadership and coaching skills to create a motivated work environment where employees can excel. MAJOR DUTIES AND RESPONSIBILITIES Leads multiple teams of Store Managers, motivating and engaging them to meet and exceed their sales goals, while delivering a clean, organized and fully operational retail experience for all customers and employees. Ensures sales managers and their teams are retaining customers through positive customer relationship building, diffusing customer escalations, utilizing strong listening skills and probing techniques to overcome objectives and save/upgrade customers. Plans, organizes, staffs and directs multiple Spectrum stores. Ensures their stores meet Spectrum brand and merchandising expectations and that a thriving culture of customer care exists at all store locations within their span of control. Ensures the successful rollout of new product and merchandising launches by their management teams. Utilizes strong assessment skills to continually inspect everything from the sales behaviors to the product knowledge of the teams within their span of control and lead change efforts as needed. Proactively identifies issues, builds action plans and seeks opportunities to grow their business and increase customer satisfaction. Manages crisis situations and escalates to leadership as necessary. Ensures management teams have subject matter expertise on all store functions, including the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors. Consistently meets or exceeds operational and expense management standards within their scope of responsibility, while minimizing or eliminating losses to the company. Maintains established departmental performance standards, including FCC and franchise performance standards. Builds employee engagement and high performing teams by recruiting, training and retaining the best talent within their span of control. Establishes check and balances with store management to maintain appropriate levels of staffing at all stores within their markets. Coaches, mentors and motivates store management to feel empowered to achieve their key performance metrics through multiple forums; one-on-ones, team huddles and department meetings. Creates an environment of continuous learning, role playing and development where management and employees are able to enhance their skills and maximize their potential and success through coaching, training, and objective performance management, including the progressive discipline process. Maintains strong working relationships with leadership, the operations team and peers, working as a team to build a culture of success. Ensures their markets are compliant with Spectrum cash management policy, work order controls and requires completion of timely audits in their stores. Ensures all store employees within span of control are trained and managing strict enforcement of all company policies and procedures, including active participation in Charters EEO program. Evaluates and analyzes the impact of business events on their Spectrum Stores activity, responds accordingly and provides leadership with frequent updates on key events. Assists with Director Functions and responsibilities and performs other duties as requested by leadership. REQUIRED QUALIFICATIONS * Ability to read, write and speak the English language to communicate with employees, customers and suppliers, in person, on the phone and by written communication in a clear, straight-forward and professional manner * Background as a Director, District Manager or Store Manager in a destination shopping environment * Proven ability to build a strong sales culture and high-performing teams, while demonstrating strong customer orientation * Launched or managed multiple locations in their career * Build good partnerships within all areas of the organization by exhibiting excellent interpersonal leadership, influencing and presentation skills * A proven ability to lead others and motivate them to succeed in a goal and incentive based work environment * Solid experience in launching and managing multiple projects simultaneously and providing status updates on their success * History of identifying trends and risk and effectively communicating those to their leaders, then working to develop response plans * Proven ability to handle change management * High comfort level with personal technology, such as mobile devices and personal video platforms * Knowledge and ability to use computer and software applications * Valid drivers license and ability to meet Charters motor vehicle requirements Education Bachelors Degree or equivalent work experience PREFERRED QUALIFICATIONS Strong analytical, statistical, quantitative and deduction skills and the ability to make qualitative judgments Experience in implementing sales training and employee development programs Knowledge of process and procedure design and documentation RELATED WORK EXPERIENCE 4-7 yrs.: Sales Leadership experience 2-4 yrs.: Telecommunications/wireless leadership experience 7+ yrs.: Sales experience 7+ yrs.: Customer Service experience WORKING CONDITIONS Retail environment Exposure to moderate noise level Travel to multiple locations to oversee and monitor day-to-day operations Professional attire and appearance For more information on Spectrums benefits, please click here () .
