Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
06/21/2025
Full time
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
06/21/2025
Full time
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
06/21/2025
Full time
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
06/21/2025
Full time
Description: Sales Associate POSITION GUIDE FUNCTION ROLE The basic function of the Floor Associate is customer satisfaction. This position represents the face of Gold Beach Lumber Yard. EDUCATION REQUIREMENTS Registered for High School attendance RESPONSIBILITIES Know and perform the Seven Steps of Customer Service Stock and maintain assigned area of store Answer phones with a confident attitude, willing to help the customer in whatever way necessary. Complete customer transactions charge, cash and returns accurately. Continue to grow and expand product knowledge. Maintain communication between other sales associates and departments. Be a team player and foster a team atmosphere. Maintain excellent and courteous relationships with all company employees. Maintain company policies as written in handbook. Self-manage time clock to ensure no overtime is acquired and adequate staffing levels are maintained. Maintain appropriate attire and have name visible on apparel. Perform various duties as assigned by management. Represent Gold Beach Lumber Yard Inc. in a professional manner at all times. Employee must respect the confidentiality of the company and staff members. Confidential information should never be disclosed. PHYSICAL QUALIFICATIONS Body Positions: Standing Sitting Stooping Walking Lifting up to 70 pounds Body Movements: Carrying items Use of hands Vision Arms Voice Ears Working Conditions: Retail environment including work inside buildings and outside in the yard, cleaning with basic detergents. CUSTOMER SERVICE DUTIES Greet customers. Identify customer needs. Share knowledge of uses and products for their project. Ask customers for other items needed for the project. Inform customers of something extra about the store, such as current flyer, manager's special and upcoming sales. Thank customers for coming in and for their business. Never tell a customer no. Ask an associate for confirmation and find an alternate product. Finish the Sale, when passing off the customer to another associate / yard personnel, introduce them, use names whenever possible. Maintain a positive attitude at all times. Answer phone by third ring, "courteously" even while with a customer. The phone call could be the store's next sale. When performing cashier duties, ensure accuracy in ringing up the sale and cash is being exchanged correctly. If a charge account, confirm it is the correct account and complete the transaction accurately. Verify the customer is qualified to sign on account, call account holder for approval to complete the sale Ensure that nothing leaves the store without being paid for and invoiced. Follow through from start to finish with each customer. This may include handing off to other clerks/yard personnel, introduce your customer to the co-worker. (Work with your strengths) 5.14 Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. MERCHANDISING DUTIES Stock freight identifying through comparison of product, sku's and barcode. Maintain shelf stock levels with proper facing, accurate bin labels and monitoring back stock. Stock DIB inventory in an orderly and timely manner and post signage and/or bin labels as necessary. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. FACLITIES DUTIES Perform assigned housekeeping duties such as sweeping and mopping in your assigned area. Assure all products are in correct location, clean and dust free. Keep aisles and designated work areas free and clear of merchandise. Empty trash nightly. Clean bathrooms nightly. Wash windows weekly. Floor associates are not limited to the above tasks. The employee may be asked by a supervisor to assist in other duties whenever necessary. Requirements: EDUCATION REQUIREMENTS Registered for High School attendance PI258bba5fcf34-1944
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/20/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/20/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Northern VA Metro Area Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. Starting base salary of $120,000+ depending on skills and experience, including an annual bonus! Assisted Living experience and knowledge of VA state regulations preferred. Seeking candidates open to opportunities within Northern Virginia! RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements . click apply for full job details
06/20/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Northern VA Metro Area Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. Starting base salary of $120,000+ depending on skills and experience, including an annual bonus! Assisted Living experience and knowledge of VA state regulations preferred. Seeking candidates open to opportunities within Northern Virginia! RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/20/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Central Suffolk County Metro Area Job ID 91 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for effectively managing and monitoring all sales of integrated communication structure to enterprise customers such as multi-site regional businesses or national accounts in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. Job Description Core Responsibilities Maintains expertise on Company's products/services to effectively manage team Sales of Comcast Ethernet, Internet, Voice and TV services to enterprise customers ranging from 20-500 employees as well as medical and education institutions. Develops and monitors sale promotions and incentives to meet business goals and objectives. Ensures team and Individual Rep achievement of all sales, plus quality, goals and standards. Ensures competence and continuity of qualified Enterprise Account Executives through optimum selection, training and development and appraisal and motivation techniques. Possesses excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee regional sales deployment of new products and services that target the enterprise segment. Manages records of individual, as well as group, sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data. Manages employee performance; counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy. Identifies and implements improvements in business processes yielding, increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills. Participates to help manage and monitor Business Services Enterprise Direct Sales channels within budgeted sales and expense targets. Develops and ensures implementation of best practices that contribute to improved performance and overall success. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Government Sales; Leadership Management; Strategic Thinking; People Leadership; Engaging Communication Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
06/19/2025
Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for effectively managing and monitoring all sales of integrated communication structure to enterprise customers such as multi-site regional businesses or national accounts in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. Job Description Core Responsibilities Maintains expertise on Company's products/services to effectively manage team Sales of Comcast Ethernet, Internet, Voice and TV services to enterprise customers ranging from 20-500 employees as well as medical and education institutions. Develops and monitors sale promotions and incentives to meet business goals and objectives. Ensures team and Individual Rep achievement of all sales, plus quality, goals and standards. Ensures competence and continuity of qualified Enterprise Account Executives through optimum selection, training and development and appraisal and motivation techniques. Possesses excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee regional sales deployment of new products and services that target the enterprise segment. Manages records of individual, as well as group, sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data. Manages employee performance; counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy. Identifies and implements improvements in business processes yielding, increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills. Participates to help manage and monitor Business Services Enterprise Direct Sales channels within budgeted sales and expense targets. Develops and ensures implementation of best practices that contribute to improved performance and overall success. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Skills: Government Sales; Leadership Management; Strategic Thinking; People Leadership; Engaging Communication Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
CroppMetcalfe-Fairfax - Service Experts
Fairfax, Virginia
Position Title: Field Supervisor (Commercial) Reports To: General Manager Status : Full-time, Regular position Category : HVAC Location Name : Cropp - Fairfax Location Address : 8421 Hilltop Rd, Fairfax, VA 22031 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Supervises technicians and helpers who are installing, maintaining, and servicing commercial HVAC equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the General Manager. Key Responsibilities: Reviews and monitors upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer Conducts regular meetings with technicians and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives. Assists technicians with major, unusual or difficult assignments and/or problems. Conducts quality- control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness. Trains employees on technical skills, company processes and procedures, and safety rules and practices Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Ensures company property, vehicles, and tools are being used, maintained and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities. Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives Serves as a resource to the sales staff on technical issues regarding products and services Assists the General Manager with administrative tasks and other duties as needed or assigned As needed to meet customer needs, performs service, maintenance, and installation work Performs similar/other duties as needed or assigned Desired Skills and Qualifications: High school diploma or GED with additional training and 5 plus years' experience in HVAC with technical training certification required Demonstrated basic leadership skills Demonstrated ability to train others in technical skills and effective customer service Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Advanced skills in servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with no supervision Proficient and able to install a basic duct fitting Advanced skills in troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with no supervision. Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities
06/18/2025
Full time
Position Title: Field Supervisor (Commercial) Reports To: General Manager Status : Full-time, Regular position Category : HVAC Location Name : Cropp - Fairfax Location Address : 8421 Hilltop Rd, Fairfax, VA 22031 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Supervises technicians and helpers who are installing, maintaining, and servicing commercial HVAC equipment and accessories. Oversees daily work and ensures adequate staffing to meet customer needs, assists technicians with unusual or difficult assignments, trains and coaches employees, ensures that safety rules and practices are followed, and conducts quality-control checks on completed work. As needed due to staffing and customer needs, performs service, maintenance, and installation work. Work is performed under the direction of the General Manager. Key Responsibilities: Reviews and monitors upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivity and to meet the needs of the customer Conducts regular meetings with technicians and helpers on such matters as reviewing past performance and areas of concern; conducting training on lead generation; customer service, and company products and services; reinforcing safety rules and practices, and current and future goals and objectives. Assists technicians with major, unusual or difficult assignments and/or problems. Conducts quality- control review of assessments of completed work performed to ensure work is performed in accordance with company practices and processes, expected workmanship, and efficiency and effectiveness. Trains employees on technical skills, company processes and procedures, and safety rules and practices Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction Ensures company property, vehicles, and tools are being used, maintained and properly accounted for Represents the company professionally, honestly, and ethically in all business matters and activities Ensures that the company vehicles are properly stocked, that defective warranty parts are returned to the branch and that vehicle standard stock is ordered/replenished as needed. As needed, completes material requisition forms and other related administrative activities. Demonstrates leadership to the field staff in the areas of customer focus and customer service; following company policies, procedures, and processes; safety rules, procedures, and practices; and the implementation of company initiatives Serves as a resource to the sales staff on technical issues regarding products and services Assists the General Manager with administrative tasks and other duties as needed or assigned As needed to meet customer needs, performs service, maintenance, and installation work Performs similar/other duties as needed or assigned Desired Skills and Qualifications: High school diploma or GED with additional training and 5 plus years' experience in HVAC with technical training certification required Demonstrated basic leadership skills Demonstrated ability to train others in technical skills and effective customer service Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Advanced skills in servicing heating, air conditioning, and ventilation equipment as well as related accessories Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment to perform various service projects Proficient at reading wiring diagrams and blueprints as well as troubleshoot problems with electrical, refrigerant, and duct systems on HVAC equipment Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with no supervision Proficient and able to install a basic duct fitting Advanced skills in troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with no supervision. Ability to calculate heat gain and loss on buildings using approved methods Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl. Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/18/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. Corporate Technologies is hiring a Business Development Representative. This position is responsible for generating IT sales and business, developing relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services and establishes and meets sales goals. Corporate Technologies offers a comprehensive benefit package, including medical, dental, vision, PTO, 401K with company match and much more. The base salary is $45,000.00 + commission with significant earning potential. You can double your salary or make even more! Job Duties Develops and expands a portfolio of small to medium size clients by multiple avenues of direct marketing and networking. Business to business in person sales presentation to an unlimited vertical audience. Assesses client IT needs and makes recommendations, including IT best practices and proprietary service packages. Ability to multitask in various situations. Prepares sales visits and presentations to pitch product, service, and combination packages to clients. Demonstrates IT equipment to highlight product benefits. Negotiates sales and multi-term contracts with clients. Establishes sales goals and implements a plan to meet those goals. Tracks progress toward goals and documents sales performance. Becomes an expert in all products and services offered by the employer through continuous training, education demonstrations, and research. Answers questions, describes benefits, and discusses pros and cons of various competing solutions or services. Gains familiarity with the IT industry and stays updated on trends and innovative products. Qualifications Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Customer-service oriented with a problem-solving attitude. Ability to act with integrity, professionalism, and confidentiality. Must have strong customer support orientation for external customers and demonstrate professional demeanor. Must have strong interpersonal skills and solid judgment and be capable of communicating with a diverse range of individuals. Excellent interpersonal skills and public speaking skills. Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 PI9c41ed05f6cb-0637
06/18/2025
Full time
Corporate Technologies is a leading provider of managed IT solutions to businesses and institutions in Minnesota, Michigan, North Dakota, Southern California, and New Jersey. With over 40 years of experience and more than 200 employees, Corporate Technologies provides Fortune 500 level IT support to small and medium sized businesses. We offer unique IT solutions, including managed IT services, cloud services, staffing, voice and data systems, storage and virtualization, consulting, and networking solutions. If you are looking to break into the IT industry this may be a great opportunity for you. We would love for you to bring your skills and be part of our team! At Corporate Technologies, it's much more than just a job; it's a career where you will learn, grow, and enjoy what you do every day. Our goal is to recruit and retain great people and in turn provide great employee experience. We offer a collaborative team environment, competitive salaries, and benefit program, as well as hands on training and career development. Corporate Technologies is hiring a Business Development Representative. This position is responsible for generating IT sales and business, developing relationships with new clients, makes sales visits and presentations, maintains advanced knowledge of products and services and establishes and meets sales goals. Corporate Technologies offers a comprehensive benefit package, including medical, dental, vision, PTO, 401K with company match and much more. The base salary is $45,000.00 + commission with significant earning potential. You can double your salary or make even more! Job Duties Develops and expands a portfolio of small to medium size clients by multiple avenues of direct marketing and networking. Business to business in person sales presentation to an unlimited vertical audience. Assesses client IT needs and makes recommendations, including IT best practices and proprietary service packages. Ability to multitask in various situations. Prepares sales visits and presentations to pitch product, service, and combination packages to clients. Demonstrates IT equipment to highlight product benefits. Negotiates sales and multi-term contracts with clients. Establishes sales goals and implements a plan to meet those goals. Tracks progress toward goals and documents sales performance. Becomes an expert in all products and services offered by the employer through continuous training, education demonstrations, and research. Answers questions, describes benefits, and discusses pros and cons of various competing solutions or services. Gains familiarity with the IT industry and stays updated on trends and innovative products. Qualifications Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Customer-service oriented with a problem-solving attitude. Ability to act with integrity, professionalism, and confidentiality. Must have strong customer support orientation for external customers and demonstrate professional demeanor. Must have strong interpersonal skills and solid judgment and be capable of communicating with a diverse range of individuals. Excellent interpersonal skills and public speaking skills. Corporate Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified applicants to apply. Compensation details: 0 PI9c41ed05f6cb-0637
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/18/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 78 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
National Recruiter - Healthcare Staffing Location: Omaha, NE (Onsite Position - Not Eligible for Remote Work) Are you a driven, people-focused professional looking to grow your career in sales? Do you thrive in a fast-paced, high-energy environment where you can make a direct impact? If you have experience in B2B sales, customer service, retail, hospitality, or the service industry, this could be the perfect opportunity for you! Join our award-winning team, recognized as one of SIA's Best Staffing Firms to Work For and a Best Place to Work in Omaha. As a National Recruiter, you will play a key role in sourcing, recruiting, and managing top-tier healthcare professionals for contract assignments nationwide. This role combines relationship-building, sales, and problem-solving to connect healthcare talent with life-changing opportunities. What You'll Do: Engage & Build Relationships: Utilize lead databases, social media, referrals, and direct outreach to connect with potential candidates. Recruit & Qualify Candidates: Conduct pre-screening interviews, assess candidate qualifications, and submit top talent to the Client Manager for placement. Develop Recruiting Strategies: Partner with Client Managers to create targeted hiring strategies that meet staffing needs. Utilize Multiple Sourcing Channels: Leverage job boards, networking, referrals, social media (LinkedIn, Facebook, etc.), and direct outreach to maintain a pipeline of qualified healthcare professionals. Facilitate Onboarding: Oversee the hiring and credentialing process in collaboration with compliance specialists, ensuring candidates meet all licensure, background check, and drug screening requirements. Support Contractors on Assignment: Manage ongoing candidate relationships, handle payroll processing, contract extensions, conflict resolution, and ensure a positive candidate experience. Work in a High-Volume, Fast-Paced Environment: Stay organized, proactive, and driven while managing multiple candidates at different stages in the recruitment cycle. Required Qualifications: A people-first mindset with a passion for relationship-building, customer service, and career coaching. Excellent phone presence - confidence in cold calling, outbound outreach, and follow-ups. Resilience and drive - ability to thrive in a high-volume recruiting or sales environment. Strong sales acumen - ability to persuade, negotiate, and close candidates effectively. Exceptional time management & organization skills - ability to multi-task and prioritize effectively. Clear and professional communication - both written and verbal. Preferred Qualifications: Healthcare staffing experience strongly preferred 1+ years of experience in recruiting, sales, customer service, or account management (experience in healthcare staffing, B2B sales, retail, or hospitality is a plus!). Bachelor's degree in Business, Communications, or related field preferred. Experience with high-volume outbound calls, CRM/ATS systems (Nexus, Bullhorn, etc.), and social media recruiting tools is a plus. Why Join Us? Uncapped Earning Potential: Base salary + commission/bonus structure. Career Growth Opportunities: Clear paths for advancement into Senior Recruiting, Client Management, and Sales Leadership. Work with Purpose: Help healthcare professionals find fulfilling opportunities while making an impact in communities nationwide. Energetic & Supportive Team Culture: Work in an engaging, high-energy environment with a team that celebrates wins and supports your growth. Working Conditions: High-call volume environment - comfort with outbound calls, texts, and emails throughout the day. Standard office setting - primarily a desk-based, computer-intensive role with occasional networking events and industry conferences. Collaborative team environment - work closely with client managers, compliance teams, and leadership. Physical Requirements: This is largely a sedentary role; requiring minimal physical functions including but not limited to walking, standing, and sitting as deemed necessary. This position does require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to operate a computer, telephone, copier, and other office equipment. Get Med Staffing, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, protected veterans' status, or any other classification protected by state or federal law.
06/18/2025
Full time
National Recruiter - Healthcare Staffing Location: Omaha, NE (Onsite Position - Not Eligible for Remote Work) Are you a driven, people-focused professional looking to grow your career in sales? Do you thrive in a fast-paced, high-energy environment where you can make a direct impact? If you have experience in B2B sales, customer service, retail, hospitality, or the service industry, this could be the perfect opportunity for you! Join our award-winning team, recognized as one of SIA's Best Staffing Firms to Work For and a Best Place to Work in Omaha. As a National Recruiter, you will play a key role in sourcing, recruiting, and managing top-tier healthcare professionals for contract assignments nationwide. This role combines relationship-building, sales, and problem-solving to connect healthcare talent with life-changing opportunities. What You'll Do: Engage & Build Relationships: Utilize lead databases, social media, referrals, and direct outreach to connect with potential candidates. Recruit & Qualify Candidates: Conduct pre-screening interviews, assess candidate qualifications, and submit top talent to the Client Manager for placement. Develop Recruiting Strategies: Partner with Client Managers to create targeted hiring strategies that meet staffing needs. Utilize Multiple Sourcing Channels: Leverage job boards, networking, referrals, social media (LinkedIn, Facebook, etc.), and direct outreach to maintain a pipeline of qualified healthcare professionals. Facilitate Onboarding: Oversee the hiring and credentialing process in collaboration with compliance specialists, ensuring candidates meet all licensure, background check, and drug screening requirements. Support Contractors on Assignment: Manage ongoing candidate relationships, handle payroll processing, contract extensions, conflict resolution, and ensure a positive candidate experience. Work in a High-Volume, Fast-Paced Environment: Stay organized, proactive, and driven while managing multiple candidates at different stages in the recruitment cycle. Required Qualifications: A people-first mindset with a passion for relationship-building, customer service, and career coaching. Excellent phone presence - confidence in cold calling, outbound outreach, and follow-ups. Resilience and drive - ability to thrive in a high-volume recruiting or sales environment. Strong sales acumen - ability to persuade, negotiate, and close candidates effectively. Exceptional time management & organization skills - ability to multi-task and prioritize effectively. Clear and professional communication - both written and verbal. Preferred Qualifications: Healthcare staffing experience strongly preferred 1+ years of experience in recruiting, sales, customer service, or account management (experience in healthcare staffing, B2B sales, retail, or hospitality is a plus!). Bachelor's degree in Business, Communications, or related field preferred. Experience with high-volume outbound calls, CRM/ATS systems (Nexus, Bullhorn, etc.), and social media recruiting tools is a plus. Why Join Us? Uncapped Earning Potential: Base salary + commission/bonus structure. Career Growth Opportunities: Clear paths for advancement into Senior Recruiting, Client Management, and Sales Leadership. Work with Purpose: Help healthcare professionals find fulfilling opportunities while making an impact in communities nationwide. Energetic & Supportive Team Culture: Work in an engaging, high-energy environment with a team that celebrates wins and supports your growth. Working Conditions: High-call volume environment - comfort with outbound calls, texts, and emails throughout the day. Standard office setting - primarily a desk-based, computer-intensive role with occasional networking events and industry conferences. Collaborative team environment - work closely with client managers, compliance teams, and leadership. Physical Requirements: This is largely a sedentary role; requiring minimal physical functions including but not limited to walking, standing, and sitting as deemed necessary. This position does require the ability to lift files, open filing cabinets, and bend or stand as necessary. Ability to operate a computer, telephone, copier, and other office equipment. Get Med Staffing, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, protected veterans' status, or any other classification protected by state or federal law.
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
06/18/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Bedford Court Job ID 67 JOB OVERVIEW The Skilled Nursing Administrator is responsible for providing overall leadership and management of the skilled nursing center. Responsible for leading all day-to-day operations of the skilled nursing center in accordance with federal, state, and local standards and Sunrise Senior Living policies to promote the highest degree of quality care is provided to our guests/residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Skilled Nursing Center and Program Oversight Plan, organize, develop and lead the overall operation of the skilled nursing center in accordance with current federal, state/provincial, and local laws and Sunrise standards, guidelines, and regulations. Ensure policies are communicated and followed by team members, visitors, and guests/residents. Oversee administrative duties including but not limited to completing reports, medical forms, charting, and other skilled nursing administrative operations as necessary. Responsible for the Care Planning meeting to include the development of the agenda and facilitate participation of others as appropriate. Evaluate and implement recommendations from established committees as they may pertain to nursing services. Ensure customer engagement of the skilled nursing center to confirm and assist team members in performing their work assignments in accordance with acceptable Sunrise and nursing standards. Review and act upon any complaint or concern as they arise. Participate in and prepare for surveys and inspections made by authorized personnel and government agencies. Maintain a robust public relations program in support of the skilled nursing center. Manage the Quality Assurance and Performance Improvement program through the development of Performance Improvement Plans. Ensure the timely reporting of facility reportable incidents as determined by federal and state/provincial regulations. Guest/Resident Relations Inform Director of Nursing Services of new admissions, expectations for service, room assignment, and any special instructions. Ensure customer engagement practices are performed, greet newly admitted guests/residents, and visit guests/residents at a minimum weekly. Ensure guest/resident requests are met in a timely, professional, and friendly manner. Maintain confidentiality with all guest/resident information. Participate in community wide efforts to ensure proper placement of guests/residents by level of care. Ensure team member documentation of service provided via medical record system and federally mandated MDS system. Provide oversight and guidance to care planning team. Oversee the process and review care plans and assessments as necessary at least quarterly; ensure care plans are individualized. Develop methods for coordination of nursing services with other guest/resident services to ensure the continuity of the total regimen of care. Quality Assurance and Regulatory Compliance Strive for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process. Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for QSR and other regulatory compliance. Ensure skilled nursing center team members are properly trained in Sunrise Cares injury and illness prevention, Safety Data Sheets (SDS), emergency preparedness manuals, and Lockout Tagout procedures. Report and investigate allegations of resident abuse. Financial Management Assist in the presentation and value of Sunrise's products and services for our residents, families, team members, and targeted referral sources. Assist the executive director in completing the annual community budget. Understand and manage the department budget to include labor/labour and other expenses and its impact on the community's bottom line. Review monthly financial statements and implements plans of action for deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Coordinate with the community team to achieve maximum staff economies and cross training when applicable. Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Manage the department, including but not limited to: recruiting, hiring, training, coaching, and disciplining. Partner in the delivery and participation in Sunrise University Training and self study programs during the required timeframe. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. Complete team member staffing and scheduling according to operational and budgetary guidelines. Review of timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid. Conduct timely performance appraisals with meaningful conversations. Hold team accountable and correct actions when necessary and document. Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading, attending conferences, and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Building Customer Loyalty Building Partnerships Building a Successful Team Building Trust Business Acumen Coaching for Success Communication Decision Making Delegating Responsibility Developing Others Driving for Results Facilitating Change Leading through Vision and Values Planning and Organizing Presentation and Training Delivery Sales Ability / Persuasiveness Stress Tolerance Work Standards Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Bachelor of Science degree preferred One (1) year supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling Maintains applicable federal and state/provincial certification and licensure Experience in health care management and skilled nursing environment Proficiency in Medicare, Minimum Data Sheets (MDS) / Resident Assessment Instrument (RAI), Care Plan process, and other reimbursement regulations. Proficiency in nursing practices, procedures and guidelines, regulations, and laws pertaining to long term care administration Maintains CPR and First Aid credentials Knowledge of federal and state/provincial regulatory requirements Ability to handle multiple priorities Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Possess written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision making skills Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond . click apply for full job details
06/17/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Bedford Court Job ID 67 JOB OVERVIEW The Skilled Nursing Administrator is responsible for providing overall leadership and management of the skilled nursing center. Responsible for leading all day-to-day operations of the skilled nursing center in accordance with federal, state, and local standards and Sunrise Senior Living policies to promote the highest degree of quality care is provided to our guests/residents. RESPONSIBILITIES & QUALIFICATIONS Job Description Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Skilled Nursing Center and Program Oversight Plan, organize, develop and lead the overall operation of the skilled nursing center in accordance with current federal, state/provincial, and local laws and Sunrise standards, guidelines, and regulations. Ensure policies are communicated and followed by team members, visitors, and guests/residents. Oversee administrative duties including but not limited to completing reports, medical forms, charting, and other skilled nursing administrative operations as necessary. Responsible for the Care Planning meeting to include the development of the agenda and facilitate participation of others as appropriate. Evaluate and implement recommendations from established committees as they may pertain to nursing services. Ensure customer engagement of the skilled nursing center to confirm and assist team members in performing their work assignments in accordance with acceptable Sunrise and nursing standards. Review and act upon any complaint or concern as they arise. Participate in and prepare for surveys and inspections made by authorized personnel and government agencies. Maintain a robust public relations program in support of the skilled nursing center. Manage the Quality Assurance and Performance Improvement program through the development of Performance Improvement Plans. Ensure the timely reporting of facility reportable incidents as determined by federal and state/provincial regulations. Guest/Resident Relations Inform Director of Nursing Services of new admissions, expectations for service, room assignment, and any special instructions. Ensure customer engagement practices are performed, greet newly admitted guests/residents, and visit guests/residents at a minimum weekly. Ensure guest/resident requests are met in a timely, professional, and friendly manner. Maintain confidentiality with all guest/resident information. Participate in community wide efforts to ensure proper placement of guests/residents by level of care. Ensure team member documentation of service provided via medical record system and federally mandated MDS system. Provide oversight and guidance to care planning team. Oversee the process and review care plans and assessments as necessary at least quarterly; ensure care plans are individualized. Develop methods for coordination of nursing services with other guest/resident services to ensure the continuity of the total regimen of care. Quality Assurance and Regulatory Compliance Strive for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process. Develop and implement appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for QSR and other regulatory compliance. Ensure skilled nursing center team members are properly trained in Sunrise Cares injury and illness prevention, Safety Data Sheets (SDS), emergency preparedness manuals, and Lockout Tagout procedures. Report and investigate allegations of resident abuse. Financial Management Assist in the presentation and value of Sunrise's products and services for our residents, families, team members, and targeted referral sources. Assist the executive director in completing the annual community budget. Understand and manage the department budget to include labor/labour and other expenses and its impact on the community's bottom line. Review monthly financial statements and implements plans of action for deficiencies. Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls. Coordinate with the community team to achieve maximum staff economies and cross training when applicable. Understand the internal cost associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Manage the department, including but not limited to: recruiting, hiring, training, coaching, and disciplining. Partner in the delivery and participation in Sunrise University Training and self study programs during the required timeframe. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions. Complete team member staffing and scheduling according to operational and budgetary guidelines. Review of timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid. Conduct timely performance appraisals with meaningful conversations. Hold team accountable and correct actions when necessary and document. Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading, attending conferences, and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Building Customer Loyalty Building Partnerships Building a Successful Team Building Trust Business Acumen Coaching for Success Communication Decision Making Delegating Responsibility Developing Others Driving for Results Facilitating Change Leading through Vision and Values Planning and Organizing Presentation and Training Delivery Sales Ability / Persuasiveness Stress Tolerance Work Standards Experience and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Bachelor of Science degree preferred One (1) year supervisory and management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling Maintains applicable federal and state/provincial certification and licensure Experience in health care management and skilled nursing environment Proficiency in Medicare, Minimum Data Sheets (MDS) / Resident Assessment Instrument (RAI), Care Plan process, and other reimbursement regulations. Proficiency in nursing practices, procedures and guidelines, regulations, and laws pertaining to long term care administration Maintains CPR and First Aid credentials Knowledge of federal and state/provincial regulatory requirements Ability to handle multiple priorities Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests Possess written and verbal skills for effective communication and the ability to facilitate small group presentations Competent in organizational and time management skills Demonstrates good judgment, problem solving, and decision making skills Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications Ability to work weekends, evenings, and flexible hours, available for our customers at peak service delivery days and times ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond . click apply for full job details
Description Specialization: Internal Medicine Job Summary: We are seeking hospitalist advanced practice providers to join our team at Frisbie Memorial Hospital in Rochester, New Hampshire. Qualified Candidates: Nurse Practitioner or Physician Assistant certified Strong interest/experience in inpatient medicine 1+ years advanced practice provider experience preferred Day and night shift opportunities available 7 on / 7 off schedule 12 hour shifts - 7p-7a and 7a-7p New Hampshire licensure or ability to obtain Must have excellent clinical and communication skills Incentive/Benefits Package: Hospital employed position Competitive compensation Comprehensive benefits including health / life / dental insurance and employer matching 401K CME/dues allowance A-rated occurrence based professional liability insurance Optimal staffing ratios with flexible and equitable scheduling options Be part of a supportive and energetic team About Frisbie Memorial Hospital: 112-bed fully accredited acute care facility 24/7 full-service ED Behavioral health services for acute inpatient care About our Community: Rochester is located in Strafford County in the seacoast region of New Hampshire. We are approximately 1 hour north of Boston and 1 hour south of the White Mountains. New Hampshire has consistently ranked in the country for quality of life and livability, and ranked as one of the healthiest states. Top-rated school district (Oyster River and the University of New Hampshire) Low cost-of-living and no general sales tax or personal income tax Rich cultural history of New England, including arts and theater Diverse communities Abundance of outdoor activities with proximity to both the mountains and sea coast
06/04/2025
Full time
Description Specialization: Internal Medicine Job Summary: We are seeking hospitalist advanced practice providers to join our team at Frisbie Memorial Hospital in Rochester, New Hampshire. Qualified Candidates: Nurse Practitioner or Physician Assistant certified Strong interest/experience in inpatient medicine 1+ years advanced practice provider experience preferred Day and night shift opportunities available 7 on / 7 off schedule 12 hour shifts - 7p-7a and 7a-7p New Hampshire licensure or ability to obtain Must have excellent clinical and communication skills Incentive/Benefits Package: Hospital employed position Competitive compensation Comprehensive benefits including health / life / dental insurance and employer matching 401K CME/dues allowance A-rated occurrence based professional liability insurance Optimal staffing ratios with flexible and equitable scheduling options Be part of a supportive and energetic team About Frisbie Memorial Hospital: 112-bed fully accredited acute care facility 24/7 full-service ED Behavioral health services for acute inpatient care About our Community: Rochester is located in Strafford County in the seacoast region of New Hampshire. We are approximately 1 hour north of Boston and 1 hour south of the White Mountains. New Hampshire has consistently ranked in the country for quality of life and livability, and ranked as one of the healthiest states. Top-rated school district (Oyster River and the University of New Hampshire) Low cost-of-living and no general sales tax or personal income tax Rich cultural history of New England, including arts and theater Diverse communities Abundance of outdoor activities with proximity to both the mountains and sea coast
Whataburger Family: Who we are People make the difference at Whataburger-Family Members take pride in their work, take care of each other, and love serving our customers. At Whataburger, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow and belong to a family that loves winning together. Join the Whataburger Family and we'll work together to instill values and skills that will serve you well no matter where your journey leads you. Restaurant High Performing Teams: How we deliver Family Member Experience, Operations Excellence, and Customer Experience. Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work. They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition. Operating Partner: How you bring value At Whataburger, our Operating Partners direct and develop a strong team to drive operational excellence in their restaurant. Operating Partners report to the Area Manager. Operating Partners are coaches and mentors who provide development opportunities for their teams. They lead and supervise all aspects of the Family Member experience in our restaurants, from talent management to recruitment to training and promotion of current Family Members. Operating Partners inspire Family Members to deliver and succeed, and they create action plans based on performance data and financial goals. Operating Partners ensure that operations are always clean, safe, and in the customer's eye, "ready for business." Responsibilities: Leads by example to gain commitment from Family Members by reinforcing team behaviors consistent with Whataburger Core Values and Guiding Principles; inspires people and celebrates the team Provides leadership and mentoring to Family Members; accountable for the in-restaurant Family Member experience, aligns the team around a common vision, provides effective coaching, sets realistic expectations, holds themselves and others accountable, and celebrates successes Models High Performing Team behaviors and foster relationships through open and honest communications, coaching, and engagement Facilitates discussions among Family Members and Managers to ensure expectations are clear, share best practices, address underperforming areas, and resolve open questions Exercises high level of independent judgment and discretion in managing the daily operations of the restaurant to ensure effective and efficient performance of the restaurant and its Family Members in all Whataburger operational and customer experience standards Demonstrates ownership for growing Managers' and Team Leaders' capabilities by creating tailored development plans and establishing effective feedback mechanisms Trains and coaches Team Leaders and Managers, empowering them to lead their shift and focus on developing their Family Members Coaches and encourages Managers and Team Leaders on ways to effectively work as a High Performing Team and use operational tools to improve restaurant performance Demonstrates appreciation for the contribution of Family Members at all levels by recognizing best work through celebrating and sharing success stories Identifies Managers, Team Leaders and Team Members with potential to progress to the next level Works with the Family Member to develop the necessary skills and behaviors to be considered for promotion Evaluates progress and provides feedback Demonstrates, explains, and champions change initiatives; ensure change initiatives are deployed in the restaurant Participates in inter-restaurant collaboration through sharing best practices, individual perspectives and supporting other restaurants in area Leads recruiting, interviewing, and hiring to achieve staffing levels to drive, maintain, and sustain Restaurant High Performing Teams Instills a customer-service mindset and demonstrates how to reinforce the brand by engaging with our customers, addressing concerns, and creating a welcoming environment within the restaurant Recognize when customer preferences are changing and adjust service delivery to meet customer demands Works with Managers and the Area Manager to execute operational plans utilizing reporting tools, customer metrics, and labor metrics to monitor restaurant performance and processes consistent with Whataburger standards of excellence Develops the budget, expense plans, and sales goals as part of financial planning in order to achieve financial targets; manages profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs and maintenance Required Qualifications REQUIREMENTS: AGE Must be at least 18 years of age EDUCATION: High school diploma/GED or equivalent work experience EXPERIENCE AND DEMONSTRATED BEHAVIORS: 3-5 years' experience in the restaurant industry preferred Previous experience in a restaurant leadership position preferred Demonstrated intermediate to advanced level of ability to communicate, influence, and negotiate decisions while motivating assigned staff Demonstrated ability to work in a team environment Demonstrated ability to observe and coach Demonstrated ability to encourage open communication Demonstrated ability to engage others in a team environment Demonstrated ability to empower Managers and team members Demonstrated ability to recognize and reward positive contributions by restaurant Family Members KNOWLDEGE, SKILLS, AND ABILITIES: Proficiency in MS Office Word, Excel, Outlook, and PowerPoint preferred Strong general knowledge of the organization and its functions Strong general knowledge of working practices, procedures, and techniques Intermediate to advanced understanding of budgetary concepts and procedures Intermediate to advanced ability to delegate projects and get work done through others Intermediate to advanced understanding of performance review process Ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation PROFESSIONAL CERTIFICATIONS: Food Safety Certification (may vary based on city, county, and state requirements) Food Handler's Certification WORKING CONDITIONS/TRAVEL REQUIREMENTS: Must be available and work the necessary time to satisfactorily fulfill job responsibilities Must be able to report to work timely and as required by operational/business needs Must be able to work a full-time schedule and be able to work all shifts based on operational needs of the restaurant Must be able to travel occasionally, both locally and long distances (including air travel) to work sites, meeting sites, and other locations Working conditions exist to satisfactorily fulfill job responsibilities Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence PHYSICAL REQUIREMENTS: Must be able to lift up to 50 lbs. on occasion Must be able to stand during entire shift Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion Must be able to read (orders on tickets, menu board, receipts, etc.) Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items Frequent washing of hands Must be able to use computers, telephones, and office equipment This Job Posting does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Whataburger reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need). Whataburger is more than a burger chain. It's a place that feels like home to more than 43,000 Family Members and millions of customers. We take PRIDE in our work. We CARE for each other. And absolutely LOVE serving our customers. Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.
11/09/2023
Full time
Whataburger Family: Who we are People make the difference at Whataburger-Family Members take pride in their work, take care of each other, and love serving our customers. At Whataburger, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow and belong to a family that loves winning together. Join the Whataburger Family and we'll work together to instill values and skills that will serve you well no matter where your journey leads you. Restaurant High Performing Teams: How we deliver Family Member Experience, Operations Excellence, and Customer Experience. Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work. They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition. Operating Partner: How you bring value At Whataburger, our Operating Partners direct and develop a strong team to drive operational excellence in their restaurant. Operating Partners report to the Area Manager. Operating Partners are coaches and mentors who provide development opportunities for their teams. They lead and supervise all aspects of the Family Member experience in our restaurants, from talent management to recruitment to training and promotion of current Family Members. Operating Partners inspire Family Members to deliver and succeed, and they create action plans based on performance data and financial goals. Operating Partners ensure that operations are always clean, safe, and in the customer's eye, "ready for business." Responsibilities: Leads by example to gain commitment from Family Members by reinforcing team behaviors consistent with Whataburger Core Values and Guiding Principles; inspires people and celebrates the team Provides leadership and mentoring to Family Members; accountable for the in-restaurant Family Member experience, aligns the team around a common vision, provides effective coaching, sets realistic expectations, holds themselves and others accountable, and celebrates successes Models High Performing Team behaviors and foster relationships through open and honest communications, coaching, and engagement Facilitates discussions among Family Members and Managers to ensure expectations are clear, share best practices, address underperforming areas, and resolve open questions Exercises high level of independent judgment and discretion in managing the daily operations of the restaurant to ensure effective and efficient performance of the restaurant and its Family Members in all Whataburger operational and customer experience standards Demonstrates ownership for growing Managers' and Team Leaders' capabilities by creating tailored development plans and establishing effective feedback mechanisms Trains and coaches Team Leaders and Managers, empowering them to lead their shift and focus on developing their Family Members Coaches and encourages Managers and Team Leaders on ways to effectively work as a High Performing Team and use operational tools to improve restaurant performance Demonstrates appreciation for the contribution of Family Members at all levels by recognizing best work through celebrating and sharing success stories Identifies Managers, Team Leaders and Team Members with potential to progress to the next level Works with the Family Member to develop the necessary skills and behaviors to be considered for promotion Evaluates progress and provides feedback Demonstrates, explains, and champions change initiatives; ensure change initiatives are deployed in the restaurant Participates in inter-restaurant collaboration through sharing best practices, individual perspectives and supporting other restaurants in area Leads recruiting, interviewing, and hiring to achieve staffing levels to drive, maintain, and sustain Restaurant High Performing Teams Instills a customer-service mindset and demonstrates how to reinforce the brand by engaging with our customers, addressing concerns, and creating a welcoming environment within the restaurant Recognize when customer preferences are changing and adjust service delivery to meet customer demands Works with Managers and the Area Manager to execute operational plans utilizing reporting tools, customer metrics, and labor metrics to monitor restaurant performance and processes consistent with Whataburger standards of excellence Develops the budget, expense plans, and sales goals as part of financial planning in order to achieve financial targets; manages profit and loss, oversee financial tasks such as cash reporting, labor, food expenses, repairs and maintenance Required Qualifications REQUIREMENTS: AGE Must be at least 18 years of age EDUCATION: High school diploma/GED or equivalent work experience EXPERIENCE AND DEMONSTRATED BEHAVIORS: 3-5 years' experience in the restaurant industry preferred Previous experience in a restaurant leadership position preferred Demonstrated intermediate to advanced level of ability to communicate, influence, and negotiate decisions while motivating assigned staff Demonstrated ability to work in a team environment Demonstrated ability to observe and coach Demonstrated ability to encourage open communication Demonstrated ability to engage others in a team environment Demonstrated ability to empower Managers and team members Demonstrated ability to recognize and reward positive contributions by restaurant Family Members KNOWLDEGE, SKILLS, AND ABILITIES: Proficiency in MS Office Word, Excel, Outlook, and PowerPoint preferred Strong general knowledge of the organization and its functions Strong general knowledge of working practices, procedures, and techniques Intermediate to advanced understanding of budgetary concepts and procedures Intermediate to advanced ability to delegate projects and get work done through others Intermediate to advanced understanding of performance review process Ability to prepare and present ideas and recommendations to colleagues, managers, and direct reports with ample notice and preparation PROFESSIONAL CERTIFICATIONS: Food Safety Certification (may vary based on city, county, and state requirements) Food Handler's Certification WORKING CONDITIONS/TRAVEL REQUIREMENTS: Must be available and work the necessary time to satisfactorily fulfill job responsibilities Must be able to report to work timely and as required by operational/business needs Must be able to work a full-time schedule and be able to work all shifts based on operational needs of the restaurant Must be able to travel occasionally, both locally and long distances (including air travel) to work sites, meeting sites, and other locations Working conditions exist to satisfactorily fulfill job responsibilities Must possess a valid driver's license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence PHYSICAL REQUIREMENTS: Must be able to lift up to 50 lbs. on occasion Must be able to stand during entire shift Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push on occasion Must be able to read (orders on tickets, menu board, receipts, etc.) Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items Frequent washing of hands Must be able to use computers, telephones, and office equipment This Job Posting does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. Whataburger reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need). Whataburger is more than a burger chain. It's a place that feels like home to more than 43,000 Family Members and millions of customers. We take PRIDE in our work. We CARE for each other. And absolutely LOVE serving our customers. Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Job Description Purpose The purpose of the VMS Systems Analyst role is to provide critical support to Program Teams by configuring and maintaining applications that enable internal and external clients to perform critical business functions related to requisition, assignment, time capture, invoicing, and reporting processes. Also provides technical support regarding the use of VMS tools, typically in a "Level 2" mode (where the Operations Team provides "Level 1" support and the VMS provider provides "Level 3" support). Details: Making an Impact • Deploying and implementing new MSP engagements (i.e., coordinate the day-to-day deployment activities; resolve issues escalated by clients, sales organization, TAPFIN operations, etc.). • Validate and load data into VMS application • Implement VMS configuration changes to address issues and/or to optimize/improve effectiveness Sharing Expertise • Support analysis, design, and user acceptance testing • Test VMS applications for any defect/enhancement releases Gaining Exposure • Identify and develop process improvements • Increase breadth and depth of knowledge and support by mastering multiple VMS tools, clients, and program offerings • Train and mentor colleagues in your areas of expertise Your Typical Day • Monitor and respond to cases in Tableau Dashboard • Identify and troubleshoot application issues • Document solutions, processes, and enhancements • Conduct UAT and E2E testing • Coordinate across multiple teams to resolve and trouble shoot errors based off of error report • Validate and load data into VMS application • Implement VMS configuration changes to address issues and/or to optimize/improve effectiveness • Manage client Tableau dashboard - triage issues and coordinate with client to resolve Success Measures: • Documenting and closing case tickets in an efficient and professional manner • Documenting and sharing learned experiences and process improvements • Continuous learning and support of new technologies and clients • Satisfying internal and external "customers" Success Enablers: -Strategic Operational Positioning Interpersonal An ideal candidate for this role... -Collaboration and Influence - Foundational Provides Technical Support -Committed to providing technical and applications support to continue to support others less adept in new solutions or processes. Provides ongoing design assistance, education of usage and benefits, training, and service support. -Communication - Foundational -Clearly Communicates -Communicates verbally and written in a professional, ------logical and meaningful way. Presents information succinctly and in a way that it is easily understood. ------Adheres to professional standards with respect to spelling, grammar and business writing. -Communication - Intermediate -Translates Technical Language -Converts technical messages so that they are easily digestible to non-experts; draws parallels to what is more familiar and builds bridges across functions. Decision Making - Foundational -Analyzes Issues -Objectively analyzes a situation and takes steps to provide a solution, identifies the root of the problem before pressing for resolution. Displays genuine interest in understanding others' perspectives, asking questions and listening to understand all sides of the problem. Remains engaged until a solution is reached. -Drive for Results - Foundational -Highly Productive -Has a high sense of urgency and fosters it in others to meet and exceed goals. Multitasks without impacting quality of work or service. Leverages process improvements to increase speed and impact of work. Prioritizes work according to how critical activities are and their intended outcome. Delegates whenever possible. -Organization and Process - Foundational -Plans and Organizes Work -Independently manages time and resources to ensure work is completed. Prioritizes work according to how critical activities are and their corresponding due date. Allocates time to complete work. Follows-up with key stakeholder to ensure the right information is available at the right time. Stays focused and is able to eliminate day-to-day distractions. Required Skills: • Experience: Minimum of 3-5 years of experience in the staffing or IT project services sector • Customer service experience in a technical support role using the leading VMS tools e.g., Fieldglass • Tableau Dashboard management experience • Office 365 - especially Excel Required Education: • Education: Bachelor's degree or equivalent experience in a business or related field Required Years of Experience: -3-5 years Desired Skills: -Salesforce
06/07/2022
Contractor
Job Description Purpose The purpose of the VMS Systems Analyst role is to provide critical support to Program Teams by configuring and maintaining applications that enable internal and external clients to perform critical business functions related to requisition, assignment, time capture, invoicing, and reporting processes. Also provides technical support regarding the use of VMS tools, typically in a "Level 2" mode (where the Operations Team provides "Level 1" support and the VMS provider provides "Level 3" support). Details: Making an Impact • Deploying and implementing new MSP engagements (i.e., coordinate the day-to-day deployment activities; resolve issues escalated by clients, sales organization, TAPFIN operations, etc.). • Validate and load data into VMS application • Implement VMS configuration changes to address issues and/or to optimize/improve effectiveness Sharing Expertise • Support analysis, design, and user acceptance testing • Test VMS applications for any defect/enhancement releases Gaining Exposure • Identify and develop process improvements • Increase breadth and depth of knowledge and support by mastering multiple VMS tools, clients, and program offerings • Train and mentor colleagues in your areas of expertise Your Typical Day • Monitor and respond to cases in Tableau Dashboard • Identify and troubleshoot application issues • Document solutions, processes, and enhancements • Conduct UAT and E2E testing • Coordinate across multiple teams to resolve and trouble shoot errors based off of error report • Validate and load data into VMS application • Implement VMS configuration changes to address issues and/or to optimize/improve effectiveness • Manage client Tableau dashboard - triage issues and coordinate with client to resolve Success Measures: • Documenting and closing case tickets in an efficient and professional manner • Documenting and sharing learned experiences and process improvements • Continuous learning and support of new technologies and clients • Satisfying internal and external "customers" Success Enablers: -Strategic Operational Positioning Interpersonal An ideal candidate for this role... -Collaboration and Influence - Foundational Provides Technical Support -Committed to providing technical and applications support to continue to support others less adept in new solutions or processes. Provides ongoing design assistance, education of usage and benefits, training, and service support. -Communication - Foundational -Clearly Communicates -Communicates verbally and written in a professional, ------logical and meaningful way. Presents information succinctly and in a way that it is easily understood. ------Adheres to professional standards with respect to spelling, grammar and business writing. -Communication - Intermediate -Translates Technical Language -Converts technical messages so that they are easily digestible to non-experts; draws parallels to what is more familiar and builds bridges across functions. Decision Making - Foundational -Analyzes Issues -Objectively analyzes a situation and takes steps to provide a solution, identifies the root of the problem before pressing for resolution. Displays genuine interest in understanding others' perspectives, asking questions and listening to understand all sides of the problem. Remains engaged until a solution is reached. -Drive for Results - Foundational -Highly Productive -Has a high sense of urgency and fosters it in others to meet and exceed goals. Multitasks without impacting quality of work or service. Leverages process improvements to increase speed and impact of work. Prioritizes work according to how critical activities are and their intended outcome. Delegates whenever possible. -Organization and Process - Foundational -Plans and Organizes Work -Independently manages time and resources to ensure work is completed. Prioritizes work according to how critical activities are and their corresponding due date. Allocates time to complete work. Follows-up with key stakeholder to ensure the right information is available at the right time. Stays focused and is able to eliminate day-to-day distractions. Required Skills: • Experience: Minimum of 3-5 years of experience in the staffing or IT project services sector • Customer service experience in a technical support role using the leading VMS tools e.g., Fieldglass • Tableau Dashboard management experience • Office 365 - especially Excel Required Education: • Education: Bachelor's degree or equivalent experience in a business or related field Required Years of Experience: -3-5 years Desired Skills: -Salesforce
Auto, Transportation or Hospitality SAP BRIM/Hybris Manager Our Consumer industry practice is focused on serving the changing consumer, who have rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Automotive, Transportation, Hospitality & Services sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models. At Deloitte you'll have the opportunity to help clients get the most from their SAP investments-and help position businesses for the evolving digital economy. Ready to reimagine your career possibilities? Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions. Work you'll do Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. As a Deloitte Senior Manager, you will manage and deliver large, complex client engagements that identify, design and implement creative business and technology solutions. Our Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including: Engagement Management- manage engagement risk and project economics including: planning and budgeting; manage accounts receivable; define deliverable content; ensure buy-in of proposed solutions from client top management Business Development- develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to proposal pricing strategy Practice Development & Eminence- develop solutions and methodologies; develop thoughtware and point-of-view documents; public speaking; publication in industry periodicals People Development- perform role of counselor and coach; provide input and guidance into the firm's staffing process; actively participate in staff recruitment and retention activities The team Our SAP team focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals will have hands-on access and exposure to the latest technologies and thought leaders. We work with clients who want to improve their ability to react on digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions. Applications include SAP S/4HANA and Cloud (Hybris, Ariba, IBP, SuccessFactors, and SAP S/4HANA Public Cloud) across the following capabilities: Finance Supply Chain Customer and Sales Operations Technology (Mobility and User Experience, Cloud and Virtualization, Data Management and Analytics) Qualifications Required: Hands-on functional configuration and design experience Participation in all phases of at least 5 full-lifecycle SAP implementations 50% travel required Limited sponsorship may be available Preferred: SAP ASAP methodology framework and related business processes Established leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business Greenfield implementation experience #Consumer22 46976 - provided by Dice
02/27/2022
Full time
Auto, Transportation or Hospitality SAP BRIM/Hybris Manager Our Consumer industry practice is focused on serving the changing consumer, who have rapidly evolving needs, behaviors and preferences for products, services, and experiences. Our Automotive, Transportation, Hospitality & Services sector is going through an unprecedented period of significant evolution and opportunity with silos being broken down and an increased focus on the customer experience. Organizations are building differentiated customer experiences and highly integrated supply chains while maintaining growth and profitability, which creates unique challenges to innovate, modernize technology, and transform their business models. At Deloitte you'll have the opportunity to help clients get the most from their SAP investments-and help position businesses for the evolving digital economy. Ready to reimagine your career possibilities? Deloitte can show you what it takes to explore an entire universe of ideas, possibilities, and opportunities-and help make an impact that matters with SAP solutions. Work you'll do Industry-leading clients. An award-winning culture. Top notch connections. Big opportunities. At Deloitte, you'll work with the best in the business to solve the toughest problems in business. From learning to leadership, this is your chance to take your career to the next level. As a Deloitte Senior Manager, you will manage and deliver large, complex client engagements that identify, design and implement creative business and technology solutions. Our Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including: Engagement Management- manage engagement risk and project economics including: planning and budgeting; manage accounts receivable; define deliverable content; ensure buy-in of proposed solutions from client top management Business Development- develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to proposal pricing strategy Practice Development & Eminence- develop solutions and methodologies; develop thoughtware and point-of-view documents; public speaking; publication in industry periodicals People Development- perform role of counselor and coach; provide input and guidance into the firm's staffing process; actively participate in staff recruitment and retention activities The team Our SAP team focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals will have hands-on access and exposure to the latest technologies and thought leaders. We work with clients who want to improve their ability to react on digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions. Applications include SAP S/4HANA and Cloud (Hybris, Ariba, IBP, SuccessFactors, and SAP S/4HANA Public Cloud) across the following capabilities: Finance Supply Chain Customer and Sales Operations Technology (Mobility and User Experience, Cloud and Virtualization, Data Management and Analytics) Qualifications Required: Hands-on functional configuration and design experience Participation in all phases of at least 5 full-lifecycle SAP implementations 50% travel required Limited sponsorship may be available Preferred: SAP ASAP methodology framework and related business processes Established leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Proven track record of consistently attaining managed revenue targets as well as achieving quarterly or yearly sales objectives for new business Greenfield implementation experience #Consumer22 46976 - provided by Dice