Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity . We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement What We're Looking For: A Senior Remarketing Specialist ensures the seamless execution of LaneLink's remarketing processes while delivering exceptional customer service and maintaining quality standards. As a liaison between clients and auctions, the specialist reviews remarketing timelines, manages inventory integrated with various platforms, and generates detailed performance reports to identify trends and drive insights. Key responsibilities include training team members on LaneLink's best practices, mentoring new staff, and promoting team cohesion. With strong analytical and problem-solving skills, the ideal candidate embodies LaneLink's mission and values, building relationships across the organization to enhance operational efficiency and customer experience. What You'll Do: Provide exceptional customer service through effective telephone support, promptly addressing inquiries, researching solutions, and delivering accurate responses to internal and external stakeholders. Proactively identify and address operational issues, facilitate timely solutions, escalate as necessary, and ensure comprehensive follow-up to confirm resolution. Act as the liaison between clients and auctions, ensuring clear communication, effective problem-solving, and alignment with LaneLink's brand. Review, process, and audit remarketing timelines and deliverables in compliance with LaneLink's SLAs (e.g., vehicle pick-up times, condition reporting deadlines), addressing client-specific requests with precision. Maintain quality standards by monitoring and actioning accounts across AutoIMS, LaneLink, and external platforms, ensuring timely and accurate task execution. Utilize expertise in software platforms, including internal systems, Google Suite, and third-party vendor tools, to optimize efficiency and data accuracy. Prepare, analyze, and maintain detailed daily and weekly reports using Microsoft Excel and Google Sheets to track performance metrics, identify trends, and provide actionable insights for strategic decision-making. Lead training programs to ensure team members understand and apply LaneLink's best practices, driving consistency and operational excellence. Uphold high standards of accuracy, productivity, and attention to detail in all daily responsibilities. Support team and business objectives by taking on additional responsibilities assigned by managers and senior leadership. Mentor new team members and account coordinators, providing guidance, sharing knowledge, and fostering team cohesion. Oversee vehicle inventory reconciliation, invoicing, proceeds completion, stakeholder communications, analytics reporting, and customer experience enhancement. Cultivate and maintain strong relationships across the organization, supporting cross-functional initiatives and companywide goals. Represent LaneLink as a brand ambassador, embodying its mission and values through professionalism and consistent interactions, contributing to a positive company reputation. Must Have's: High School Diploma or GED required Bachelor's degree preferred One (1) to three (3) years of customer service experience, preferably in maintaining customer relationships Three (3) to five (5) years of experience in wholesale automotive remarketing and auto auctions One (1) to three (3) years of supervisory experience Nice to Have: Strong ability to handle inquiries, resolve issues, and foster relationships with internal and external stakeholders. Advanced knowledge of AutoIMS, Google Suite, and Microsoft Excel preferred. Capability to analyze performance metrics, identify trends, and develop actionable insights while ensuring accuracy and adherence to SLA standards. Excellent communication and interpersonal skills to liaise effectively with clients, auctions, and internal teams. Proactive problem-solving skills and flexibility to adapt to changing priorities, manage multiple tasks, and meet deadlines. Ability to train, mentor, and lead team members while contributing to cross-functional projects and upholding company values. Sound like a match? Apply Now - We can't wait to hear from you!
02/08/2025
Full time
Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate. Relentless Curiosity . We seek to understand and improve our customers' experience. Smart Risk-Taking. We transform risk into progress through data, experience, and intuition. Fearless Ownership. We deliver what we promise and learn along the way. What We Offer: Competitive pay Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid Leap into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement What We're Looking For: A Senior Remarketing Specialist ensures the seamless execution of LaneLink's remarketing processes while delivering exceptional customer service and maintaining quality standards. As a liaison between clients and auctions, the specialist reviews remarketing timelines, manages inventory integrated with various platforms, and generates detailed performance reports to identify trends and drive insights. Key responsibilities include training team members on LaneLink's best practices, mentoring new staff, and promoting team cohesion. With strong analytical and problem-solving skills, the ideal candidate embodies LaneLink's mission and values, building relationships across the organization to enhance operational efficiency and customer experience. What You'll Do: Provide exceptional customer service through effective telephone support, promptly addressing inquiries, researching solutions, and delivering accurate responses to internal and external stakeholders. Proactively identify and address operational issues, facilitate timely solutions, escalate as necessary, and ensure comprehensive follow-up to confirm resolution. Act as the liaison between clients and auctions, ensuring clear communication, effective problem-solving, and alignment with LaneLink's brand. Review, process, and audit remarketing timelines and deliverables in compliance with LaneLink's SLAs (e.g., vehicle pick-up times, condition reporting deadlines), addressing client-specific requests with precision. Maintain quality standards by monitoring and actioning accounts across AutoIMS, LaneLink, and external platforms, ensuring timely and accurate task execution. Utilize expertise in software platforms, including internal systems, Google Suite, and third-party vendor tools, to optimize efficiency and data accuracy. Prepare, analyze, and maintain detailed daily and weekly reports using Microsoft Excel and Google Sheets to track performance metrics, identify trends, and provide actionable insights for strategic decision-making. Lead training programs to ensure team members understand and apply LaneLink's best practices, driving consistency and operational excellence. Uphold high standards of accuracy, productivity, and attention to detail in all daily responsibilities. Support team and business objectives by taking on additional responsibilities assigned by managers and senior leadership. Mentor new team members and account coordinators, providing guidance, sharing knowledge, and fostering team cohesion. Oversee vehicle inventory reconciliation, invoicing, proceeds completion, stakeholder communications, analytics reporting, and customer experience enhancement. Cultivate and maintain strong relationships across the organization, supporting cross-functional initiatives and companywide goals. Represent LaneLink as a brand ambassador, embodying its mission and values through professionalism and consistent interactions, contributing to a positive company reputation. Must Have's: High School Diploma or GED required Bachelor's degree preferred One (1) to three (3) years of customer service experience, preferably in maintaining customer relationships Three (3) to five (5) years of experience in wholesale automotive remarketing and auto auctions One (1) to three (3) years of supervisory experience Nice to Have: Strong ability to handle inquiries, resolve issues, and foster relationships with internal and external stakeholders. Advanced knowledge of AutoIMS, Google Suite, and Microsoft Excel preferred. Capability to analyze performance metrics, identify trends, and develop actionable insights while ensuring accuracy and adherence to SLA standards. Excellent communication and interpersonal skills to liaise effectively with clients, auctions, and internal teams. Proactive problem-solving skills and flexibility to adapt to changing priorities, manage multiple tasks, and meet deadlines. Ability to train, mentor, and lead team members while contributing to cross-functional projects and upholding company values. Sound like a match? Apply Now - We can't wait to hear from you!
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking a Customer Service Manager to be located at our Tampa, FL branch that will lead and develop our Inside Sales team at the Tampa branch. This position will play a pivotal role in coaching, organizing, and driving the team's efforts to maximize sales growth while delivering exceptional customer service. Customer Service Manager Responsibilities: Team Leadership & Development: Lead, mentor, and develop the Inside Sales team to achieve individual and team sales targets. Provide ongoing coaching, feedback, and performance evaluations to improve productivity and effectiveness. Foster a positive, collaborative, and results-driven work environment. Sales Strategy & Execution: Collaborate with senior management to develop and implement sales strategies tailored to the market. Identify and pursue opportunities for sales growth within existing accounts and new business segments. Monitor key sales metrics and generate reports to track progress and identify areas for improvement. Customer Relationship Management: Ensure the Inside Sales team delivers exceptional customer service and builds lasting relationships with clients. Handle escalated customer inquiries and resolve issues efficiently. Partner with customers to understand their needs and provide tailored solutions. Operational Efficiency: Organize and streamline the Inside Sales team's workflow to ensure maximum efficiency. Coordinate with other departments, including operations and logistics, to ensure seamless order fulfillment. Manage inventory levels in collaboration with the operations team to meet customer demand. Training & Development: Create and execute training programs to enhance product knowledge, sales techniques, and customer service skills. Keep the team updated on market trends, competitor activities, and new product offerings. Perform other duties as assigned. Customer Service Manager Requirements: Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred). 5+ years of experience in customer service and/or inside sales, with at least 2 years in a management role. Strong leadership and coaching skills, with a proven ability to inspire and develop teams. Experience in the building products industry is preferred. Excellent communication, negotiation, and problem-solving skills. Proficiency in CRM software and Microsoft Office Suite. Ability to analyze sales data and develop actionable strategies. Strong organizational skills and attention to detail. Customer Service Manager Benefits: 401(k) & matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. PIb390d5-
02/08/2025
Full time
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking a Customer Service Manager to be located at our Tampa, FL branch that will lead and develop our Inside Sales team at the Tampa branch. This position will play a pivotal role in coaching, organizing, and driving the team's efforts to maximize sales growth while delivering exceptional customer service. Customer Service Manager Responsibilities: Team Leadership & Development: Lead, mentor, and develop the Inside Sales team to achieve individual and team sales targets. Provide ongoing coaching, feedback, and performance evaluations to improve productivity and effectiveness. Foster a positive, collaborative, and results-driven work environment. Sales Strategy & Execution: Collaborate with senior management to develop and implement sales strategies tailored to the market. Identify and pursue opportunities for sales growth within existing accounts and new business segments. Monitor key sales metrics and generate reports to track progress and identify areas for improvement. Customer Relationship Management: Ensure the Inside Sales team delivers exceptional customer service and builds lasting relationships with clients. Handle escalated customer inquiries and resolve issues efficiently. Partner with customers to understand their needs and provide tailored solutions. Operational Efficiency: Organize and streamline the Inside Sales team's workflow to ensure maximum efficiency. Coordinate with other departments, including operations and logistics, to ensure seamless order fulfillment. Manage inventory levels in collaboration with the operations team to meet customer demand. Training & Development: Create and execute training programs to enhance product knowledge, sales techniques, and customer service skills. Keep the team updated on market trends, competitor activities, and new product offerings. Perform other duties as assigned. Customer Service Manager Requirements: Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred). 5+ years of experience in customer service and/or inside sales, with at least 2 years in a management role. Strong leadership and coaching skills, with a proven ability to inspire and develop teams. Experience in the building products industry is preferred. Excellent communication, negotiation, and problem-solving skills. Proficiency in CRM software and Microsoft Office Suite. Ability to analyze sales data and develop actionable strategies. Strong organizational skills and attention to detail. Customer Service Manager Benefits: 401(k) & matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. PIb390d5-
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
02/08/2025
Full time
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
02/08/2025
Full time
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You'll Do Opportunity to join a new team, focused on growth through exploring and developing New Underwriting Capabilities and use of Alternate Data such as Open Banking. Responsible for providing thought leadership & strategic thinking to solve business problems by leveraging techniques such as segmentation, optimization, advanced analytics and machine learning. This role will closely monitor performance metrics and KPIs to ensure goals are met and course correct as necessary. Manages a large team of high performing quantitative analysts and/or managers and will be responsible for ensuring the team stays motivated and engaged. He/she will manage team performance, coach and develop employees and hire the right talent. This role will identify, prioritize and supervise the team to flawlessly execute on initiatives, set strategic direction for the team on analytic initiatives as well as develop analytic core capability development that enable better decision making and nimble action. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee. How You'll Do It Provides thought leadership & strategic thinking to translate business problem into analytical framework(s), and independently recommend actions and provide business insights. Leads the development and implementation of advanced analytics including customer segmentation, optimization, prescriptive analytics and machine learning algorithm & recommendation to solve business problems. Operates as a subject matter expert on statistical analysis, test and design of experiment, analysis methodology, modeling & application, and financial impact analysis. Establishes and maintains effective performance tracking; identify improvement opportunity, form hypothesis, proposes, designs and implements tests to drive strategy enhancement and optimization. Recruits, trains, coaches and develops talents to their full potential with exceptional quantitative/analytical competencies, as well as project management skill and leadership skills. Manages and sets priorities of analyst, assign projects and allocate resource, communicate business performance and project progress to management & business partners. Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations. Delivers effective presentations of findings and recommendations to multiple levels of leadership, creates visual displays of quantitative information. Facilitate implementation of work product and ensure accuracy. Ensures standard work processes and documentation requirements are timely and consistently followed by team. Encourages continuous improvement of team processes and share across functional teams to ensure consistency. Qualifications You'll Need The Basics Bachelors in Analytics, Engineering, Statistics, Mathematics or related. 8+ years of experience with Data Science, Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling or related. 2+ years of People Management experience. Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. Bonus Points If You Have Masters in Analytics, Engineering, Statistics, Mathematics. Experience with Cashflow UW, Open Banking capabilities. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. Application Deadline: The application window for this position is anticipated to close on Jan-22-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $153,500.00 to $215,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
02/08/2025
Full time
Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: What You'll Do Opportunity to join a new team, focused on growth through exploring and developing New Underwriting Capabilities and use of Alternate Data such as Open Banking. Responsible for providing thought leadership & strategic thinking to solve business problems by leveraging techniques such as segmentation, optimization, advanced analytics and machine learning. This role will closely monitor performance metrics and KPIs to ensure goals are met and course correct as necessary. Manages a large team of high performing quantitative analysts and/or managers and will be responsible for ensuring the team stays motivated and engaged. He/she will manage team performance, coach and develop employees and hire the right talent. This role will identify, prioritize and supervise the team to flawlessly execute on initiatives, set strategic direction for the team on analytic initiatives as well as develop analytic core capability development that enable better decision making and nimble action. Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee. How You'll Do It Provides thought leadership & strategic thinking to translate business problem into analytical framework(s), and independently recommend actions and provide business insights. Leads the development and implementation of advanced analytics including customer segmentation, optimization, prescriptive analytics and machine learning algorithm & recommendation to solve business problems. Operates as a subject matter expert on statistical analysis, test and design of experiment, analysis methodology, modeling & application, and financial impact analysis. Establishes and maintains effective performance tracking; identify improvement opportunity, form hypothesis, proposes, designs and implements tests to drive strategy enhancement and optimization. Recruits, trains, coaches and develops talents to their full potential with exceptional quantitative/analytical competencies, as well as project management skill and leadership skills. Manages and sets priorities of analyst, assign projects and allocate resource, communicate business performance and project progress to management & business partners. Collaborates with cross-functional partners to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations. Delivers effective presentations of findings and recommendations to multiple levels of leadership, creates visual displays of quantitative information. Facilitate implementation of work product and ensure accuracy. Ensures standard work processes and documentation requirements are timely and consistently followed by team. Encourages continuous improvement of team processes and share across functional teams to ensure consistency. Qualifications You'll Need The Basics Bachelors in Analytics, Engineering, Statistics, Mathematics or related. 8+ years of experience with Data Science, Credit Risk, Fraud Risk, Marketing Analytics, Optimization, Operations Analytics, Modeling or related. 2+ years of People Management experience. Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally.; Ability to communicate in written form. Bonus Points If You Have Masters in Analytics, Engineering, Statistics, Mathematics. Experience with Cashflow UW, Open Banking capabilities. Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. Application Deadline: The application window for this position is anticipated to close on Jan-22-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $153,500.00 to $215,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account STD, Life, LTD and AD&D Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
02/08/2025
Full time
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Requisition #: 15383 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The SeniorAccount Manager "SAM" will increase new and existing business by adapting ANSYS engineering simulation products and solutions into customers' engineering environments and product development processes, ultimately helping customers develop new products and improve existing products and processes. The SAM is responsible for all sales activities, from lead generation through close within an assigned geographical territory, and/or specified named accounts and is responsible for maximizing sales profitability, growth, and account penetration. Assigned accounts are midsize and reside within a single territory or common industry. The SAM is responsible for achieving sales quota, new business growth targets and selling the entire Ansys solution and services directly to end users . A successful SAM creates and executes a strategy for assigned accounts, helping the customer understand the ongoing ROI from the Ansys solution. They maintain a deep pipeline of new business leading to consistent achievement of sales quota and growth targets. Please note that we will not be able to provide sponsorship for this position Key Duties and Responsibilities Performs sales activities, establishes, develops and maintains business relationships with current and/or prospective customers Maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives . Creates and executes a strategy to grow usage by connecting the Ansys solutions to a customer challenge or priority. Create and conduct sales presentations that clearly present the value of company's products/services through metrics and proof points while tying to the customer's needs and differentiating from competition. Establishes relationships with business leaders and customer executives who can serve as business champions for Ansys. Coordinates sales effort as needed with marketing, account team, sales management, accounting, legal and technical services groups globally . Develop clear and effective written proposals/quotations for current and prospective customers that represent maximum value to the customer and fair price for ANSYS; ensure that proposals address customer's key issues, needs, and requirements. Create and maintain account plans for existing customers highlighting profile, share and value opportunities . Alert client to new or improved products/services and relays client feedback to product development staff . Research sources for developing prospective customers or expanding to new groups in existing customers and for information to determine their potential . Leverage trade shows and conventions; schedules training and seminars to enhance new business opportunities within current and prospective customer base . Completes administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation. Maintain healthy pipeline to meet goals . Accurately enters data into Salesforce. Remain knowledgeable and keeps abreast of the company's new and existing products/services to facilitate sales efforts . Minimum Education/Certification Requirements and Experience Education & Years of Experience: Bachelor's degree in technical, engineering, business or related field with 4+ years of related experience OR 6+ years of related experience Demonstrated success in technical sales positions. Ability to manage multiple opportunities and priorities while tracking progress . Works independently with managerial guidance as needed Ability to navigate moderately complex sales and customer issues with guidance Ability to coordinate internal and external ecosystems. Strong networking skills, ability to drive new contacts and maintain good business relationships Knowledge of the federal government market and related industries Demonstrated technical knowledge of microelectronics related to such concepts as EDA, RF, Signal Intergrity, and/or PCB boards Fluent in English and in the local language of the territory Travel: up to 50% (regional) Preferred Qualifications and Skills Demonstrated knowledge of company's products/services and pricing practices. Demonstrated understanding of engineering analysis and technology Knowledge of the specific territory, product line, or customer(s) a plus Demonstrated understanding of sales fundamentals, experience executing all 8 pillars Ability to formulate and execute a strategy Strong problem solving Strong communication and organizational skills Demonstrated executive presentation and persuasion skills Strong collaboration skills An active security clearance At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
02/07/2025
Full time
Requisition #: 15383 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. Innovate With Ansys, Power Your Career. Summary / Role Purpose The SeniorAccount Manager "SAM" will increase new and existing business by adapting ANSYS engineering simulation products and solutions into customers' engineering environments and product development processes, ultimately helping customers develop new products and improve existing products and processes. The SAM is responsible for all sales activities, from lead generation through close within an assigned geographical territory, and/or specified named accounts and is responsible for maximizing sales profitability, growth, and account penetration. Assigned accounts are midsize and reside within a single territory or common industry. The SAM is responsible for achieving sales quota, new business growth targets and selling the entire Ansys solution and services directly to end users . A successful SAM creates and executes a strategy for assigned accounts, helping the customer understand the ongoing ROI from the Ansys solution. They maintain a deep pipeline of new business leading to consistent achievement of sales quota and growth targets. Please note that we will not be able to provide sponsorship for this position Key Duties and Responsibilities Performs sales activities, establishes, develops and maintains business relationships with current and/or prospective customers Maintain renewal business and generate new business for an assigned geographic area, set of named accounts or product/service line to achieve or exceed revenue objectives . Creates and executes a strategy to grow usage by connecting the Ansys solutions to a customer challenge or priority. Create and conduct sales presentations that clearly present the value of company's products/services through metrics and proof points while tying to the customer's needs and differentiating from competition. Establishes relationships with business leaders and customer executives who can serve as business champions for Ansys. Coordinates sales effort as needed with marketing, account team, sales management, accounting, legal and technical services groups globally . Develop clear and effective written proposals/quotations for current and prospective customers that represent maximum value to the customer and fair price for ANSYS; ensure that proposals address customer's key issues, needs, and requirements. Create and maintain account plans for existing customers highlighting profile, share and value opportunities . Alert client to new or improved products/services and relays client feedback to product development staff . Research sources for developing prospective customers or expanding to new groups in existing customers and for information to determine their potential . Leverage trade shows and conventions; schedules training and seminars to enhance new business opportunities within current and prospective customer base . Completes administrative work including but not limited to quotation generation, order processing, delivery, acceptance inspection, NDA and other contract preparation. Maintain healthy pipeline to meet goals . Accurately enters data into Salesforce. Remain knowledgeable and keeps abreast of the company's new and existing products/services to facilitate sales efforts . Minimum Education/Certification Requirements and Experience Education & Years of Experience: Bachelor's degree in technical, engineering, business or related field with 4+ years of related experience OR 6+ years of related experience Demonstrated success in technical sales positions. Ability to manage multiple opportunities and priorities while tracking progress . Works independently with managerial guidance as needed Ability to navigate moderately complex sales and customer issues with guidance Ability to coordinate internal and external ecosystems. Strong networking skills, ability to drive new contacts and maintain good business relationships Knowledge of the federal government market and related industries Demonstrated technical knowledge of microelectronics related to such concepts as EDA, RF, Signal Intergrity, and/or PCB boards Fluent in English and in the local language of the territory Travel: up to 50% (regional) Preferred Qualifications and Skills Demonstrated knowledge of company's products/services and pricing practices. Demonstrated understanding of engineering analysis and technology Knowledge of the specific territory, product line, or customer(s) a plus Demonstrated understanding of sales fundamentals, experience executing all 8 pillars Ability to formulate and execute a strategy Strong problem solving Strong communication and organizational skills Demonstrated executive presentation and persuasion skills Strong collaboration skills An active security clearance At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what's next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results INCLUSION IS AT OUR CORE We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. WELCOME WHAT'S NEXT IN YOUR CAREER AT ANSYS At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high - met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. At Ansys, it's about the learning, the discovery, and the collaboration. It's about the "what's next" as much as the "mission accomplished." And it's about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. CREATING A PLACE WE'RE PROUD TO BE Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America's Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). For more information, please visit us at Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We're seeking a future team member for the role of Regulatory Analysis and Reporting Representative I to join our Markets Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required) . In this role, you'll make an impact in the following ways: The Markets Regulatory Onboarding team within BNY helps coordinate and facilitate the onboarding of Markets clients ensuring that all documentation has been collected and validated in accordance with various Global Regulatory regimes. The team plays a central role in supporting the Sales and Trading functions by ensuring that clients are 'Good to Trade'. The team ensures all documentation has been collected and validated in accordance with various Global Regulatory regimes such as Dodd Frank, MIFID, EMIR etc. The team works with the business, Legal, Compliance and technology teams to collect, validate and enter regulatory data to internal systems thereby enabling clients to trade. Additionally, the team manages daily control reports to ensure that any missing regulatory documentation is identified and collected in a timely manner. The team also supports Regulatory Change projects to implement robust BAU processes and control frameworks for new regulations coming down the pipeline as well as handling any required regulatory remediation projects. Obtain and review the appropriate documentation and reference data, and ensures regulatory aspects are completed prior to opening accounts Inputs and verifies accuracy of information Work with internal stakeholders and, occasionally, directly with clients to access documentation requirements and reference data Supports more senior team members in maintaining the appropriate risk culture. Examines reports for accuracy, consistency, and compliance against regulatory mandates. Oversee daily control reports designed to identify missing regulatory documentation and work with appropriate stakeholders to monitor, escalate and remediate exceptions Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements Identify significant gaps or quality issues in onboarding processes and makes recommendations for improvement Marshal firmwide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed Act as an SME for regulatory projects that impact Client Onboarding - these will include data centric projects as well as regulatory change projects Ensures all SLAs are met No direct reports. Helps develop and contributes to the achievement of team objectives. To be successful in this role, we're seeking the following: High school/secondary school or the equivalent combination of education and experience is required Bachelor's degree preferred 1-2 years of total work experience preferred Regulatory Reporting experience is highly desirable Ability to identify key issues, to summarize them efficiently, and to escalate them in an appropriate and timely manner Strong ability to establish strong interpersonal relationships, confident communicating at all levels with key decision makers in the departments across locations Ability to prioritize, multi-task and work under time pressure At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, Best Places to Work for Disability Inclusion, Disability: IN - 100% score, "Most Just Companies", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
02/07/2025
Full time
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We're seeking a future team member for the role of Regulatory Analysis and Reporting Representative I to join our Markets Operations team. This role is located in Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required) . In this role, you'll make an impact in the following ways: The Markets Regulatory Onboarding team within BNY helps coordinate and facilitate the onboarding of Markets clients ensuring that all documentation has been collected and validated in accordance with various Global Regulatory regimes. The team plays a central role in supporting the Sales and Trading functions by ensuring that clients are 'Good to Trade'. The team ensures all documentation has been collected and validated in accordance with various Global Regulatory regimes such as Dodd Frank, MIFID, EMIR etc. The team works with the business, Legal, Compliance and technology teams to collect, validate and enter regulatory data to internal systems thereby enabling clients to trade. Additionally, the team manages daily control reports to ensure that any missing regulatory documentation is identified and collected in a timely manner. The team also supports Regulatory Change projects to implement robust BAU processes and control frameworks for new regulations coming down the pipeline as well as handling any required regulatory remediation projects. Obtain and review the appropriate documentation and reference data, and ensures regulatory aspects are completed prior to opening accounts Inputs and verifies accuracy of information Work with internal stakeholders and, occasionally, directly with clients to access documentation requirements and reference data Supports more senior team members in maintaining the appropriate risk culture. Examines reports for accuracy, consistency, and compliance against regulatory mandates. Oversee daily control reports designed to identify missing regulatory documentation and work with appropriate stakeholders to monitor, escalate and remediate exceptions Review documents and coordinate with all internal support groups, business managers, and external parties to ensure documents meet certain compliance requirements Identify significant gaps or quality issues in onboarding processes and makes recommendations for improvement Marshal firmwide resources (product, technology, marketing, compliance, teams, etc.) to ensure client needs are being addressed Act as an SME for regulatory projects that impact Client Onboarding - these will include data centric projects as well as regulatory change projects Ensures all SLAs are met No direct reports. Helps develop and contributes to the achievement of team objectives. To be successful in this role, we're seeking the following: High school/secondary school or the equivalent combination of education and experience is required Bachelor's degree preferred 1-2 years of total work experience preferred Regulatory Reporting experience is highly desirable Ability to identify key issues, to summarize them efficiently, and to escalate them in an appropriate and timely manner Strong ability to establish strong interpersonal relationships, confident communicating at all levels with key decision makers in the departments across locations Ability to prioritize, multi-task and work under time pressure At BNY, our culture speaks for itself. Here's a few of our awards: America's Most Innovative Companies, Fortune, 2024 World's Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, Best Places to Work for Disability Inclusion, Disability: IN - 100% score, "Most Just Companies", Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Director of Small Business Sales, B2B position is responsible for leading the go to market strategy for sales and retention to businesses in the geographic area of responsibility. The director will lead a team of managers, and the sales representatives reporting to those leaders. This new director will work on sales execution, activity management, meeting of performance expectations by all members of their business on a weekly basis. Responsibilities •Oversee a sales management team of approximately 3-5 Sales Managers within their specific geography assigned to them. •Daily focus and attention to detail in assessing and communicating on how external market conditions and internal process obstacles can be addressed to improve production results. •Create and cultivate a unified culture around the required sales activity management standards to drive success. These traits should be visible as a golden thread throughout each manager's team in the region. •Represents the small business teams in all area wide initiatives, playing the lead role that defines and executes sales processes to provide for smooth and timely workflow throughout the B2B sales departments/channels. •Leads in the development of effective compensation programs to motivate, reward, and recognize sales performance. •Develops proposals, presentations, status reports and provides as requested. •Participates in special projects and performs other duties as assigned by VP . •Ensures the frontline sales and management personnel are engaged in daily data management through the SFDC system, through territory management. •Leads weekly and monthly sales meetings with teams, as well as coordinate any workshops or training sessions needed. •Provides coaching and mentoring on an ongoing basis. •Facilitates positive and productive relationships with other Altice USA departments including but not limited to, Sales Operations, Sales Support, Product/Marketing, HR, etc. •Conducts weekly one on ones with direct reports. •Performs audits of sales orders as needed. •Ensures team's compliance to all relevant company policies, processes and procedures. Qualifications •Bachelor's degree preferred •Minimum 5 years B2B sales management experience, with demonstrated success within the cable or telecommunications industry is preferred •Demonstrated success in managing a large door to door sales department, preferably involving multiple locations and a large geography •Strong understanding of business customer demographics and product needs/requirements •Experience in launching new products and services in the telecommunications industry •Ability to analyze qualitative and quantitative data and use that data to formulate productive sales strategies •Skills and experience in building and leading teams, developing skills in others, fostering collaboration and building consensus across the Company •Ability to understand and respond effectively to activity interdependencies to ensure that they do not negatively affect the delivery of service to customers •Strong project management skills; the ability to prioritize multiple tasks and initiatives; and skill in identifying, analyzing and resolving problems •Build presentations appropriate for executive audiences and present accordingly •Demonstrated experience collaborating and influencing colleagues in a highly matrixed cross functional and senior environment •Challenges the status quo to identify areas for improvement, efficiency and effectiveness •Strong communication skills - excellent listening and writing skills •Excel at time-management and multi-tasking with the ability to prioritize with tight deadlines required •Proficiency using MS Office Software; Excel, Word, & Power Point, as well as mobile devices and sales apps At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs. See altice usa Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
02/07/2025
Full time
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Director of Small Business Sales, B2B position is responsible for leading the go to market strategy for sales and retention to businesses in the geographic area of responsibility. The director will lead a team of managers, and the sales representatives reporting to those leaders. This new director will work on sales execution, activity management, meeting of performance expectations by all members of their business on a weekly basis. Responsibilities •Oversee a sales management team of approximately 3-5 Sales Managers within their specific geography assigned to them. •Daily focus and attention to detail in assessing and communicating on how external market conditions and internal process obstacles can be addressed to improve production results. •Create and cultivate a unified culture around the required sales activity management standards to drive success. These traits should be visible as a golden thread throughout each manager's team in the region. •Represents the small business teams in all area wide initiatives, playing the lead role that defines and executes sales processes to provide for smooth and timely workflow throughout the B2B sales departments/channels. •Leads in the development of effective compensation programs to motivate, reward, and recognize sales performance. •Develops proposals, presentations, status reports and provides as requested. •Participates in special projects and performs other duties as assigned by VP . •Ensures the frontline sales and management personnel are engaged in daily data management through the SFDC system, through territory management. •Leads weekly and monthly sales meetings with teams, as well as coordinate any workshops or training sessions needed. •Provides coaching and mentoring on an ongoing basis. •Facilitates positive and productive relationships with other Altice USA departments including but not limited to, Sales Operations, Sales Support, Product/Marketing, HR, etc. •Conducts weekly one on ones with direct reports. •Performs audits of sales orders as needed. •Ensures team's compliance to all relevant company policies, processes and procedures. Qualifications •Bachelor's degree preferred •Minimum 5 years B2B sales management experience, with demonstrated success within the cable or telecommunications industry is preferred •Demonstrated success in managing a large door to door sales department, preferably involving multiple locations and a large geography •Strong understanding of business customer demographics and product needs/requirements •Experience in launching new products and services in the telecommunications industry •Ability to analyze qualitative and quantitative data and use that data to formulate productive sales strategies •Skills and experience in building and leading teams, developing skills in others, fostering collaboration and building consensus across the Company •Ability to understand and respond effectively to activity interdependencies to ensure that they do not negatively affect the delivery of service to customers •Strong project management skills; the ability to prioritize multiple tasks and initiatives; and skill in identifying, analyzing and resolving problems •Build presentations appropriate for executive audiences and present accordingly •Demonstrated experience collaborating and influencing colleagues in a highly matrixed cross functional and senior environment •Challenges the status quo to identify areas for improvement, efficiency and effectiveness •Strong communication skills - excellent listening and writing skills •Excel at time-management and multi-tasking with the ability to prioritize with tight deadlines required •Proficiency using MS Office Software; Excel, Word, & Power Point, as well as mobile devices and sales apps At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. By applying, you consent to your information being transmitted by Disability Solutions to the Employer, as data controller, through the Employer's data processor SonicJobs. See altice usa Terms & Conditions at and SonicJobs Privacy Policy at and Terms of Use at
Vanderbilt University Careers
Nashville, Tennessee
Position Summary: As the Director of Internal Communications for Development and Alumni Relations (DAR), you are responsible for mission-critical initiatives, including developing and leading the communications for the Vice Chancellor of DAR, as well as messaging directed at internal DAR colleagues and university stakeholders. This includes content shared via external DAR websites, DAR intranet, internal presentations, remarks, correspondence, and other strategic communications channels. As a key member of the DAR Communications team, you will play a crucial role in creating and managing vibrant, innovative, and compelling communication strategies targeted at engagement deliverables to ignite change, activate alignment, and foster a strong, inclusive culture. About the Work Unit: The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University's teaching and research programs. You can visit our website for more information: Key Functions and Expected Performance: Develop and implement a holistic internal communications strategy that effectively disseminates key information to internal audiences via intranet, email, and other channels. Manage the redevelopment, redesign, and ongoing use of the DAR intranet. In collaboration with DAR Talent Management, develop and manage an overarching internal workforce brand and integrated communication plan. Foster external relationships in the Nashville area, in higher education and across employee-focused industries. Maximize connection with community and industry, amplifying the Vice Chancellor and workforce brand and reputation as a world-class employer. Identify and utilize various communication channels, ensuring the timely and consistent delivery of messages across the organization. Ensure a consistent voice, tone and style that reflects organizational values, drives behavior change and supports operational goals. Work cross-functionally to ensure quality control and consistency for internal communications, including formed responses, templates, presentations, manager tool kits, talking points, and newsletters. Lead and maintain the internal communications calendar, ensuring cohesive messaging platforms, meaningful cadence and strategic framework for all communications across Development and Alumni Relations. Draft and edit various documents including both internal and external correspondence. Create and maintain files, review drafts and finished documents for accuracy and grammar, including documents of a sensitive or confidential nature. Stay informed about industry trends, best practices, and developments in communication techniques. Oversee the creation of internal content, including newsletters, intranet articles, and multimedia materials that effectively communicate University updates, achievements, and milestones. Support crisis communication, issues management, and executive communication plans to address issues promptly and transparently. Lead production for regular all-staff meetings, including creating the agenda, coordinating scripting, collaborating with designers on presentations, and leading production of video content. Serve as project lead for monthly DAR All Hands newsletter. Coordinate all other internal newsletters with ultimate goal of streamlining through intranet. Manage Vice Chancellor's social presence via LinkedIn, positioning VC as a subject matter expert and Vanderbilt DAR as a destination of choice for top talent. Serve as a liaison to University MarComm on projects that must be communicated internally and on behalf of DAR Leadership. Craft talking points and oversee presentation development for DAR leadership for key meetings, including Board of Trust and the Board of Trust Development Committee. Partner closely with the Talent Management team to create our branding efforts towards attracting potential candidates and develop specific employee value proposition specific to DAR. Serve as a back-up for DAR email marketing projects. Assist with content strategy for external social media channels. Cross-train in other Communications areas to provide backup support when needed. Other duties as assigned. Supervisory Relationships: This position does not have supervisory responsibilities. This position reports administratively and functionally to the Assistant Vice Chancellor of Donor, Alumni, and Parent Communications. Work Environment: This is a hybrid position located in Nashville, Tennessee. Requirements: A bachelor's degree, or the equivalent, is necessary. 5 years of relevant experience, or the equivalent, is necessary. This is not required, but preference given to experience working within higher education, non-profit, development, or other large organizations. Communication skills with the intellectual depth necessary to effectively relate to all audiences, from entry-level to senior level. Clarity, crispness, and effectiveness in written and oral presentations. Exceptional interpersonal skills and the credibility, maturity and sound judgment required to effectively engage with all potential candidates. Proven ability to manage effectively during times of growth and change. Strong project management skills with the ability to handle multiple priorities simultaneously. Ability to execute projects within established processes, including delegation of tasks, materials organization, and managing deadlines. Capacity to perform in an intellectually rigorous and complex environment. Demonstrated ability to analyze, use, and present data. Exhibit personal characteristics enabling effective interaction with important constituencies and possess a genuine commitment to the advancement of education and to the principles governing Development and Alumni Relations. PandoLogic. Category:Marketing & Biz Dev,
02/07/2025
Full time
Position Summary: As the Director of Internal Communications for Development and Alumni Relations (DAR), you are responsible for mission-critical initiatives, including developing and leading the communications for the Vice Chancellor of DAR, as well as messaging directed at internal DAR colleagues and university stakeholders. This includes content shared via external DAR websites, DAR intranet, internal presentations, remarks, correspondence, and other strategic communications channels. As a key member of the DAR Communications team, you will play a crucial role in creating and managing vibrant, innovative, and compelling communication strategies targeted at engagement deliverables to ignite change, activate alignment, and foster a strong, inclusive culture. About the Work Unit: The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University's teaching and research programs. You can visit our website for more information: Key Functions and Expected Performance: Develop and implement a holistic internal communications strategy that effectively disseminates key information to internal audiences via intranet, email, and other channels. Manage the redevelopment, redesign, and ongoing use of the DAR intranet. In collaboration with DAR Talent Management, develop and manage an overarching internal workforce brand and integrated communication plan. Foster external relationships in the Nashville area, in higher education and across employee-focused industries. Maximize connection with community and industry, amplifying the Vice Chancellor and workforce brand and reputation as a world-class employer. Identify and utilize various communication channels, ensuring the timely and consistent delivery of messages across the organization. Ensure a consistent voice, tone and style that reflects organizational values, drives behavior change and supports operational goals. Work cross-functionally to ensure quality control and consistency for internal communications, including formed responses, templates, presentations, manager tool kits, talking points, and newsletters. Lead and maintain the internal communications calendar, ensuring cohesive messaging platforms, meaningful cadence and strategic framework for all communications across Development and Alumni Relations. Draft and edit various documents including both internal and external correspondence. Create and maintain files, review drafts and finished documents for accuracy and grammar, including documents of a sensitive or confidential nature. Stay informed about industry trends, best practices, and developments in communication techniques. Oversee the creation of internal content, including newsletters, intranet articles, and multimedia materials that effectively communicate University updates, achievements, and milestones. Support crisis communication, issues management, and executive communication plans to address issues promptly and transparently. Lead production for regular all-staff meetings, including creating the agenda, coordinating scripting, collaborating with designers on presentations, and leading production of video content. Serve as project lead for monthly DAR All Hands newsletter. Coordinate all other internal newsletters with ultimate goal of streamlining through intranet. Manage Vice Chancellor's social presence via LinkedIn, positioning VC as a subject matter expert and Vanderbilt DAR as a destination of choice for top talent. Serve as a liaison to University MarComm on projects that must be communicated internally and on behalf of DAR Leadership. Craft talking points and oversee presentation development for DAR leadership for key meetings, including Board of Trust and the Board of Trust Development Committee. Partner closely with the Talent Management team to create our branding efforts towards attracting potential candidates and develop specific employee value proposition specific to DAR. Serve as a back-up for DAR email marketing projects. Assist with content strategy for external social media channels. Cross-train in other Communications areas to provide backup support when needed. Other duties as assigned. Supervisory Relationships: This position does not have supervisory responsibilities. This position reports administratively and functionally to the Assistant Vice Chancellor of Donor, Alumni, and Parent Communications. Work Environment: This is a hybrid position located in Nashville, Tennessee. Requirements: A bachelor's degree, or the equivalent, is necessary. 5 years of relevant experience, or the equivalent, is necessary. This is not required, but preference given to experience working within higher education, non-profit, development, or other large organizations. Communication skills with the intellectual depth necessary to effectively relate to all audiences, from entry-level to senior level. Clarity, crispness, and effectiveness in written and oral presentations. Exceptional interpersonal skills and the credibility, maturity and sound judgment required to effectively engage with all potential candidates. Proven ability to manage effectively during times of growth and change. Strong project management skills with the ability to handle multiple priorities simultaneously. Ability to execute projects within established processes, including delegation of tasks, materials organization, and managing deadlines. Capacity to perform in an intellectually rigorous and complex environment. Demonstrated ability to analyze, use, and present data. Exhibit personal characteristics enabling effective interaction with important constituencies and possess a genuine commitment to the advancement of education and to the principles governing Development and Alumni Relations. PandoLogic. Category:Marketing & Biz Dev,
The American Institute of Architects
Washington, Washington DC
The American Institute of Architects (AIA) AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design. Each one of us at AIA is a leader committed to demonstrating our mission and values and designing a better future for our country and planet. Even in times of change, AIA's values remain constant: We stand for equity and human rights We stand for architecture that strengthens our communities We stand for a sustainable future We stand for protecting communities from the impacts of climate change We stand for economic opportunity We stand for investing in the future We speak up, and policymakers listen The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world's prosperity, health, and future. Job Summary : Reporting to the Sr. Director, Marketing on the Marketing & Digital Strategies team, the Specialist will support the development and execution of marketing strategies and tactics for a dynamic portfolio of AIA products and services, collaborating closely with other stakeholders and teams across the organization. The Specialist, Marketing will collaborate with the Marketing team and their broader MarCom colleagues (Creative, Content, Digital, Communications) to support the development of compelling value propositions for AIA's primary audiences: architecture and design professionals, AEC partners, and the general public. This role will support management of omni-channel marketing plans that align with the AIA mission, strategic and operational priorities, broader MarCom department plan, and revenue-driving programs and products, including AIA membership, events, education and research products, headquarters rental, and sponsorship and partnership. Job Duties Provide full support to the Marketing team in the ideation, planning, and execution of marketing campaigns to support revenue growth and audience engagement in an omni-channel approach. Work collaboratively to identify customer needs and work with Marketing team to develop campaigns with a lifecycle marketing strategic approach. Conduct customer and competitor analysis, ensuring products and services are positioned competitively in the marketplace including brand, messaging, and pricing and aligned with target audiences. Support project management for campaign execution: assign production tasks and manage follow up and timeline, ensuring successful campaign execution. In coordination with Marketing team and the Traffic Manager, support project prioritization and resource allocation. Support review processes for deliverables via Smartsheet, and coordinate distribution of approved materials to channel owners. Support the ideation and development of strong customer journeys, value propositions, and CTAs with a focus on lead generation and conversions. Contribute up-to-date tactical ideas in workshop and ideation sessions to support paid media, social, email, and marketing automation. Support campaign tracking and KPI progress leveraging marketing technology, including Google Analytics, Salesforce Marketing Cloud, and more. Under the guidance of the Sr. Director, Marketing, support smaller campaigns from ideation to execution. Ensure that marketing strategies reflect the diversity of the communities served by the organization, using a strategic lens of equity, diversity, and inclusion, as well as climate action. Qualifications Model and foster behavior that establishes a culture of belonging consistent with the values, goals, and objectives of the organization to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission. Experience with MarTech tools and platforms, including but not limited to, Google Analytics, CRM (Salesforce), CMS (WordPress/Drupal), Marketing Automation (Marketing Cloud), social media and SEO tools. Strong communication and writing skills with experience utilizing established brand and AP styles. Understanding of Marketing best practices including value proposition creation, calls to action, pricing strategies, and conversion rate optimization. Demonstrated project management skills and be a motivated self-starter able to work in an extremely fast-paced team environment, manage multiple projects simultaneously, and meet deadlines (experience in Smartsheet preferred). Demonstrated effectiveness through interpersonal, presentation, written, and oral communications. Effective time management skills and the ability to multitask. Strong attention to detail while understanding the bigger picture. Ability to effectively communicate and present to senior colleagues. Ability to take constructive feedback and consistently improve. College degree in Marketing, Business, or a related discipline with 2- 4 or more years of experience in a Marketing role with progressive responsibilities. Supervisory Requirements -N/A What we offer : We offer a comprehensive benefits package that reflects our company values and workplace culture, including: Medical, vision and dental 401(k) Flexibility Paid time off Flexible spending accounts Income protection (Life Insurance Coverage up to 2x salary) & disability plans at no cost. Tuition and membership reimbursements AIA employees have access to a variety of other programs, including: Employee Assistance Program (EAP) for employees and their family members Computer purchase program Fitness club discounts Prepaid legal services program Identity theft protection Work Location: Hybrid/Washington, DC metro area only All AIA employees in the DC metro area are currently working remotely during our office renovation. Employees in the DC Metro area will return to a hybrid work environment in the newly renovated office at the completion of the renovation in Spring 2025. . Travel Requirements: None Equal Opportunity Employer, including veterans and individuals with disabilities. Compensation details: 0 Yearly Salary PI8a7c5-
02/07/2025
Full time
The American Institute of Architects (AIA) AIA will provide you with the opportunity to advocate for the value of architecture and give architects and design professionals the resources they need to do their best work. The collective voice of architects is essential and our work drives positive change through the power of design. Each one of us at AIA is a leader committed to demonstrating our mission and values and designing a better future for our country and planet. Even in times of change, AIA's values remain constant: We stand for equity and human rights We stand for architecture that strengthens our communities We stand for a sustainable future We stand for protecting communities from the impacts of climate change We stand for economic opportunity We stand for investing in the future We speak up, and policymakers listen The American Institute of Architects, as part of the global community, is building a culture of equity, diversity, and inclusion within the profession of architecture to create a better built environment for all. Achieving this vision has a direct impact on the relevance of the profession of architecture and the world's prosperity, health, and future. Job Summary : Reporting to the Sr. Director, Marketing on the Marketing & Digital Strategies team, the Specialist will support the development and execution of marketing strategies and tactics for a dynamic portfolio of AIA products and services, collaborating closely with other stakeholders and teams across the organization. The Specialist, Marketing will collaborate with the Marketing team and their broader MarCom colleagues (Creative, Content, Digital, Communications) to support the development of compelling value propositions for AIA's primary audiences: architecture and design professionals, AEC partners, and the general public. This role will support management of omni-channel marketing plans that align with the AIA mission, strategic and operational priorities, broader MarCom department plan, and revenue-driving programs and products, including AIA membership, events, education and research products, headquarters rental, and sponsorship and partnership. Job Duties Provide full support to the Marketing team in the ideation, planning, and execution of marketing campaigns to support revenue growth and audience engagement in an omni-channel approach. Work collaboratively to identify customer needs and work with Marketing team to develop campaigns with a lifecycle marketing strategic approach. Conduct customer and competitor analysis, ensuring products and services are positioned competitively in the marketplace including brand, messaging, and pricing and aligned with target audiences. Support project management for campaign execution: assign production tasks and manage follow up and timeline, ensuring successful campaign execution. In coordination with Marketing team and the Traffic Manager, support project prioritization and resource allocation. Support review processes for deliverables via Smartsheet, and coordinate distribution of approved materials to channel owners. Support the ideation and development of strong customer journeys, value propositions, and CTAs with a focus on lead generation and conversions. Contribute up-to-date tactical ideas in workshop and ideation sessions to support paid media, social, email, and marketing automation. Support campaign tracking and KPI progress leveraging marketing technology, including Google Analytics, Salesforce Marketing Cloud, and more. Under the guidance of the Sr. Director, Marketing, support smaller campaigns from ideation to execution. Ensure that marketing strategies reflect the diversity of the communities served by the organization, using a strategic lens of equity, diversity, and inclusion, as well as climate action. Qualifications Model and foster behavior that establishes a culture of belonging consistent with the values, goals, and objectives of the organization to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission. Experience with MarTech tools and platforms, including but not limited to, Google Analytics, CRM (Salesforce), CMS (WordPress/Drupal), Marketing Automation (Marketing Cloud), social media and SEO tools. Strong communication and writing skills with experience utilizing established brand and AP styles. Understanding of Marketing best practices including value proposition creation, calls to action, pricing strategies, and conversion rate optimization. Demonstrated project management skills and be a motivated self-starter able to work in an extremely fast-paced team environment, manage multiple projects simultaneously, and meet deadlines (experience in Smartsheet preferred). Demonstrated effectiveness through interpersonal, presentation, written, and oral communications. Effective time management skills and the ability to multitask. Strong attention to detail while understanding the bigger picture. Ability to effectively communicate and present to senior colleagues. Ability to take constructive feedback and consistently improve. College degree in Marketing, Business, or a related discipline with 2- 4 or more years of experience in a Marketing role with progressive responsibilities. Supervisory Requirements -N/A What we offer : We offer a comprehensive benefits package that reflects our company values and workplace culture, including: Medical, vision and dental 401(k) Flexibility Paid time off Flexible spending accounts Income protection (Life Insurance Coverage up to 2x salary) & disability plans at no cost. Tuition and membership reimbursements AIA employees have access to a variety of other programs, including: Employee Assistance Program (EAP) for employees and their family members Computer purchase program Fitness club discounts Prepaid legal services program Identity theft protection Work Location: Hybrid/Washington, DC metro area only All AIA employees in the DC metro area are currently working remotely during our office renovation. Employees in the DC Metro area will return to a hybrid work environment in the newly renovated office at the completion of the renovation in Spring 2025. . Travel Requirements: None Equal Opportunity Employer, including veterans and individuals with disabilities. Compensation details: 0 Yearly Salary PI8a7c5-
University of Massachusetts Medical School
Shrewsbury, Massachusetts
Overview Under the general direction of the Executive Vice Chancellor (EVC), ForHealth Consulting, the Deputy Executive Vice Chancellor for Operations (DEVCO), ForHealth Consulting oversees the full spectrum of activities under the DEVCO, including the Health Systems Solution division, the Office of Clinical Affairs (OCA), Research and Evaluation and the Digital Transformation Solutions Division and Healthcare Finance Solutions This role is pivotal in providing operational oversight for Human Resources, Finance, IT, Facilities & Space Planning, and Risk Management, and acts as a key liaison to UMass Chan Medical School. In partnership with the EVC, acts as an account manager for MassHealth, building a successful relationship with the Medicaid director and functioning as a key liaison for the broad portfolio of services rendered to this state agency. ForHealth Consulting, the public service and health care consulting division of UMass Chan, utilizes a unique public university partnership model to work with public health and human service agencies., Our mission is to tackle the complex challenges faced by at-risk, medically complex, disabled and economically disadvantaged populations. Strategic and Operational Leadership: Lead and manage the operations across ForHealth Consulting, focusing on the development and implementation of client facing solutions, as well as the efficient operations of the organization Ensure business growth through market expansion, product enhancement, and revenue diversification. In partnership with the executive leadership team, plays a key role in the development and execution of the organizational strategic plan, True North goals and strategic priority focus areas Works with operations leaders to ensure operations are efficient and on budget Ensures that client facing services are delivered on time and on budget and in accordance with ForHealth Consulting's quality standards Business Development and Relationships Build and maintain strong relationships with stakeholders including government agencies, healthcare providers, and consulting firms. Drive business development initiatives to expand ForHealth Consulting's market presence. Works with Managing Directors to identify and develop products for evaluation that can be extended to new clients or markets Leverages professional network to amplify the offerings of ForHealth Consulting and to build new client relationships Works with Managing Directors to ensure that new business targets are met each year. Partners with AEVC Market Growth and Transformation to develop sales strategies for ForHealth Solution sets Client and Stakeholder Engagement: Foster and sustain productive relationships with clients and partners, ensuring long-term engagement and satisfaction. Support the university's goals through effective collaboration with UMass Chan Leaders. Functions as executive sponsor to the client satisfaction pillar of the strategic plan; leads the development of strategic priorities that focus on both internal and external client satisfaction and success. Ensures that client engagement standards are followed across ForHealth Consulting for all client facing engagements Responsibilities RESPONSBILITIES: Lead the DEVCO ForHealth Consulting division in creating new solutions that maximize value for existing clients. Identify opportunities to improve efficiency through automation or deployment of resources and technology that enhance operations. As the second seniormost executive leader at ForHealth, the DEVC, Operations works closely with the Executive Vice Chancellor and other senior leaders to develop and execute the overall strategy for all of ForHealth Consulting. Establish and monitor key performance indicators (KPIs) to gauge organizational performance across various areas of responsibility. Provides executive sponsorship for key strategic priorities, ensuring that organizational goals and outcomes are met. Manage the daily operations of ForHealth Consulting to maximize resource efficiency and expand revenue streams. Focus on maintaining, scaling, and diversifying the business to meet financial targets. Create and sustain superb client relationships that develop profitable, long-term engagement and partnership. Collaborate with senior leadership to implement business strategies that align with ForHealth Consulting's growth objectives. Regularly review and adjust operational plans to enhance performance and meet strategic goals. Design a systemic approach to continuously improving ForHealth Consulting resource allocation (capital, operating and human capital) model to maximize the impact of funding decisions, business opportunities and/or market trends and to more effectively prioritize and deploy resources across the ForHealth Consulting enterprise. Partner with the Managing Director of Digital Solutions to plan and implement and ensure the technology roadmap is positioned to deliver necessary infrastructure services and optimize efficiencies for both internal and external business operations. Work with the DEVCO's leadership team to set organizational Key Performance Indicators to gauge performance in all areas of responsibilities. Identify and implement operational efficiencies and speed up processes across the business units. Collaborate with financial leadership to enhance support for business units and review financial performance to drive strategic outcomes. Work closely with the Executive Director Marketing and Communications on to ensure fidelity with the ForHealth brand guidelines and develop an accompanying sales strategy that supports winning new business, upselling and cross-selling to existing clients. Analyze market segments to identify opportunities for growth and profitability. Develop strategies to expand market presence and enhance the value proposition for current and future clients. Carry out regular SWOT analysis to understand industry and market trends. Use these insights to mitigate potential risks and capitalize on new opportunities. Foster and maintain robust relationships with clients, ensuring their needs are met and fostering profitable, long-term engagements. Cultivate these relationships to support the strategic and operational goals of ForHealth Consulting. Contribute to a coordinated communications program that effectively articulates ForHealth Consulting's unique mission, vision, value and strategic goals to internal and external audiences and facilitates dialogue and decision-making among and between ForHealth Consulting's business units. Evaluate and promote ForHealth Consulting's talent pool by implementing programs that increase diversity across all levels. Provide professional development opportunities and support leadership growth within the organization. Assist department managers in negotiating project details with clients and guide them in their project and staff management responsibilities. Ensure projects are well-resourced and progress is monitored to meet deadlines and objectives. Identify necessary resources to perform project work, including mobilizing and coordinating resources from UMass Chan and other campuses of the University system and other universities; monitors work progress, including data analysis and report development, and oversees its timely completion. Oversee and ensure effective communication with ForHealth Consulting clients regarding project scope, objectives, and timelines. Coordinate efforts to maintain high levels of client satisfaction and project delivery standards. Delivers presentations of project results to university and state agency officials and staff as well as statewide, regional and national audiences; disseminates results through reports and academic publications. Perform other duties and responsibilities as required. Qualifications REQUIRED QUALIFICATIONS: Master's degree in related field (MS, MPA, MBA or MPH). 10+ years of experience, or equivalent, in health care services, that includes progressive and proven success in design, execution and evaluation of health systems, identifying new market and/or product opportunities, accompanying technology solutions in complex, matrixed and diverse organizations, and allocating resources and capital to achieve strategic, operational and financial goals. Demonstrated expertise and experience in all aspects of operations, including: human resources, finance, information technology, facility management, client and stakeholder relationship management. Knowledge of health care challenges, opportunities, and trends impacting both public sector and private clients. Well-developed financial, operational, and technical skills, together with proven expertise in strategy, organizational design, and innovation. Prior experience working in an executive operational leadership at a complex, matrixed, and diverse organization. A track record of exceptional leadership ability. Experience in planning and implementing health technology and/or data analytics solutions is preferred. Communication and presentation skills, both oral and written, to interact with clients and to produce reports suitable for both a public and private sector audience is additionally required. Ability to exercise sound judgment and negotiate with diplomacy and tact. Excellent Financial management skills with proven track record for achieving organizational finance goals Additional Information LI-VD1
02/07/2025
Full time
Overview Under the general direction of the Executive Vice Chancellor (EVC), ForHealth Consulting, the Deputy Executive Vice Chancellor for Operations (DEVCO), ForHealth Consulting oversees the full spectrum of activities under the DEVCO, including the Health Systems Solution division, the Office of Clinical Affairs (OCA), Research and Evaluation and the Digital Transformation Solutions Division and Healthcare Finance Solutions This role is pivotal in providing operational oversight for Human Resources, Finance, IT, Facilities & Space Planning, and Risk Management, and acts as a key liaison to UMass Chan Medical School. In partnership with the EVC, acts as an account manager for MassHealth, building a successful relationship with the Medicaid director and functioning as a key liaison for the broad portfolio of services rendered to this state agency. ForHealth Consulting, the public service and health care consulting division of UMass Chan, utilizes a unique public university partnership model to work with public health and human service agencies., Our mission is to tackle the complex challenges faced by at-risk, medically complex, disabled and economically disadvantaged populations. Strategic and Operational Leadership: Lead and manage the operations across ForHealth Consulting, focusing on the development and implementation of client facing solutions, as well as the efficient operations of the organization Ensure business growth through market expansion, product enhancement, and revenue diversification. In partnership with the executive leadership team, plays a key role in the development and execution of the organizational strategic plan, True North goals and strategic priority focus areas Works with operations leaders to ensure operations are efficient and on budget Ensures that client facing services are delivered on time and on budget and in accordance with ForHealth Consulting's quality standards Business Development and Relationships Build and maintain strong relationships with stakeholders including government agencies, healthcare providers, and consulting firms. Drive business development initiatives to expand ForHealth Consulting's market presence. Works with Managing Directors to identify and develop products for evaluation that can be extended to new clients or markets Leverages professional network to amplify the offerings of ForHealth Consulting and to build new client relationships Works with Managing Directors to ensure that new business targets are met each year. Partners with AEVC Market Growth and Transformation to develop sales strategies for ForHealth Solution sets Client and Stakeholder Engagement: Foster and sustain productive relationships with clients and partners, ensuring long-term engagement and satisfaction. Support the university's goals through effective collaboration with UMass Chan Leaders. Functions as executive sponsor to the client satisfaction pillar of the strategic plan; leads the development of strategic priorities that focus on both internal and external client satisfaction and success. Ensures that client engagement standards are followed across ForHealth Consulting for all client facing engagements Responsibilities RESPONSBILITIES: Lead the DEVCO ForHealth Consulting division in creating new solutions that maximize value for existing clients. Identify opportunities to improve efficiency through automation or deployment of resources and technology that enhance operations. As the second seniormost executive leader at ForHealth, the DEVC, Operations works closely with the Executive Vice Chancellor and other senior leaders to develop and execute the overall strategy for all of ForHealth Consulting. Establish and monitor key performance indicators (KPIs) to gauge organizational performance across various areas of responsibility. Provides executive sponsorship for key strategic priorities, ensuring that organizational goals and outcomes are met. Manage the daily operations of ForHealth Consulting to maximize resource efficiency and expand revenue streams. Focus on maintaining, scaling, and diversifying the business to meet financial targets. Create and sustain superb client relationships that develop profitable, long-term engagement and partnership. Collaborate with senior leadership to implement business strategies that align with ForHealth Consulting's growth objectives. Regularly review and adjust operational plans to enhance performance and meet strategic goals. Design a systemic approach to continuously improving ForHealth Consulting resource allocation (capital, operating and human capital) model to maximize the impact of funding decisions, business opportunities and/or market trends and to more effectively prioritize and deploy resources across the ForHealth Consulting enterprise. Partner with the Managing Director of Digital Solutions to plan and implement and ensure the technology roadmap is positioned to deliver necessary infrastructure services and optimize efficiencies for both internal and external business operations. Work with the DEVCO's leadership team to set organizational Key Performance Indicators to gauge performance in all areas of responsibilities. Identify and implement operational efficiencies and speed up processes across the business units. Collaborate with financial leadership to enhance support for business units and review financial performance to drive strategic outcomes. Work closely with the Executive Director Marketing and Communications on to ensure fidelity with the ForHealth brand guidelines and develop an accompanying sales strategy that supports winning new business, upselling and cross-selling to existing clients. Analyze market segments to identify opportunities for growth and profitability. Develop strategies to expand market presence and enhance the value proposition for current and future clients. Carry out regular SWOT analysis to understand industry and market trends. Use these insights to mitigate potential risks and capitalize on new opportunities. Foster and maintain robust relationships with clients, ensuring their needs are met and fostering profitable, long-term engagements. Cultivate these relationships to support the strategic and operational goals of ForHealth Consulting. Contribute to a coordinated communications program that effectively articulates ForHealth Consulting's unique mission, vision, value and strategic goals to internal and external audiences and facilitates dialogue and decision-making among and between ForHealth Consulting's business units. Evaluate and promote ForHealth Consulting's talent pool by implementing programs that increase diversity across all levels. Provide professional development opportunities and support leadership growth within the organization. Assist department managers in negotiating project details with clients and guide them in their project and staff management responsibilities. Ensure projects are well-resourced and progress is monitored to meet deadlines and objectives. Identify necessary resources to perform project work, including mobilizing and coordinating resources from UMass Chan and other campuses of the University system and other universities; monitors work progress, including data analysis and report development, and oversees its timely completion. Oversee and ensure effective communication with ForHealth Consulting clients regarding project scope, objectives, and timelines. Coordinate efforts to maintain high levels of client satisfaction and project delivery standards. Delivers presentations of project results to university and state agency officials and staff as well as statewide, regional and national audiences; disseminates results through reports and academic publications. Perform other duties and responsibilities as required. Qualifications REQUIRED QUALIFICATIONS: Master's degree in related field (MS, MPA, MBA or MPH). 10+ years of experience, or equivalent, in health care services, that includes progressive and proven success in design, execution and evaluation of health systems, identifying new market and/or product opportunities, accompanying technology solutions in complex, matrixed and diverse organizations, and allocating resources and capital to achieve strategic, operational and financial goals. Demonstrated expertise and experience in all aspects of operations, including: human resources, finance, information technology, facility management, client and stakeholder relationship management. Knowledge of health care challenges, opportunities, and trends impacting both public sector and private clients. Well-developed financial, operational, and technical skills, together with proven expertise in strategy, organizational design, and innovation. Prior experience working in an executive operational leadership at a complex, matrixed, and diverse organization. A track record of exceptional leadership ability. Experience in planning and implementing health technology and/or data analytics solutions is preferred. Communication and presentation skills, both oral and written, to interact with clients and to produce reports suitable for both a public and private sector audience is additionally required. Ability to exercise sound judgment and negotiate with diplomacy and tact. Excellent Financial management skills with proven track record for achieving organizational finance goals Additional Information LI-VD1
Physical Therapist - Senior Clinic Manager Get your career - and your patients - moving. As a Senior Clinic Manager, you would be responsible for the supervision, direction, and coordination of the overall day-to-day operations of 3-5 clinics. The role of a Senior Clinic Manager requires approximately 50 hours per week with time spent equally between Clinical and Marketing, Financial and Administrative duties. Our ideal candidate has proven leadership skills and the desire to take their caree r to the next level. This is a full-time position. Who We Are: CORA Physical Therapy prov ides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right . What You'll Love About Us: • Competitive Pay • 7 paid annual holidays + PTO that grows with time • Medical, dental, vision, disability, and life insurance • 401k Retirement & savings plan • Unlimited internal CEUs + Annual external CEU stipend • MedBridge subscription + APTA membership reimbursement • Leadership development programs: coaching, mentorship, and skill-building activities • Professional development opportunities including advanced certifications • Potential relocation assistance • Tuition reimbursement What You'll Need: • Minimum of a Physical Therapy, Occupational Therapy, Speech Therapy, or a Physical Therapist Assistant degree from an accredited program • Active state licensure • Bachelor's Degree or a Master's in Business or Healthcare Administration (MBA/MHA) • 3+ years of clinical experience • 3+ years of experience leading clinical teams • Ability to develop and maintain effective working relationship with staff, patients, referral sources, and all other CORA personnel • Ability to manage multi-facility operations with an emphasis on teaching Clinic Managers and Senior Clinic Managers how to positively impact the metrics and propose innovative solutions to key challenges • Strong executive presence and ability to communicate effectively at all levels of the organization • Ability to introduce and effect change in a fair, but firm and trustworthy manner What You'll Do: • Monitor financial performance vs. budgets and standards to assure results are attained within the sub-region • Train Clinic Managers on CORA policies and procedures, operations, and marketing • Act as a leader and mentor Clinic Managers • Conduct one on one meetings with Clinic Managers weekly • Participate in marketing CORA to new regional clients/resources • Maintain contact with key major referral groups • Assess staffing needs across clinics and actively participate in recruitment and hiring process • Monitor customer service - questionnaires/reports to ensure high quality clinic product CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
02/07/2025
Full time
Physical Therapist - Senior Clinic Manager Get your career - and your patients - moving. As a Senior Clinic Manager, you would be responsible for the supervision, direction, and coordination of the overall day-to-day operations of 3-5 clinics. The role of a Senior Clinic Manager requires approximately 50 hours per week with time spent equally between Clinical and Marketing, Financial and Administrative duties. Our ideal candidate has proven leadership skills and the desire to take their caree r to the next level. This is a full-time position. Who We Are: CORA Physical Therapy prov ides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right . What You'll Love About Us: • Competitive Pay • 7 paid annual holidays + PTO that grows with time • Medical, dental, vision, disability, and life insurance • 401k Retirement & savings plan • Unlimited internal CEUs + Annual external CEU stipend • MedBridge subscription + APTA membership reimbursement • Leadership development programs: coaching, mentorship, and skill-building activities • Professional development opportunities including advanced certifications • Potential relocation assistance • Tuition reimbursement What You'll Need: • Minimum of a Physical Therapy, Occupational Therapy, Speech Therapy, or a Physical Therapist Assistant degree from an accredited program • Active state licensure • Bachelor's Degree or a Master's in Business or Healthcare Administration (MBA/MHA) • 3+ years of clinical experience • 3+ years of experience leading clinical teams • Ability to develop and maintain effective working relationship with staff, patients, referral sources, and all other CORA personnel • Ability to manage multi-facility operations with an emphasis on teaching Clinic Managers and Senior Clinic Managers how to positively impact the metrics and propose innovative solutions to key challenges • Strong executive presence and ability to communicate effectively at all levels of the organization • Ability to introduce and effect change in a fair, but firm and trustworthy manner What You'll Do: • Monitor financial performance vs. budgets and standards to assure results are attained within the sub-region • Train Clinic Managers on CORA policies and procedures, operations, and marketing • Act as a leader and mentor Clinic Managers • Conduct one on one meetings with Clinic Managers weekly • Participate in marketing CORA to new regional clients/resources • Maintain contact with key major referral groups • Assess staffing needs across clinics and actively participate in recruitment and hiring process • Monitor customer service - questionnaires/reports to ensure high quality clinic product CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
02/07/2025
Full time
What will be your daily pursuit?: The Manager of Central Reservations for the Pacific Northwest will oversee the central reservations team responsible for Pursuit's Glacier Park Collection and Alaska Collection. This role is pivotal in ensuring efficient reservation processes, exceptional customer service, and driving sales growth across these key regions. The manager will work closely with other departments, including marketing, sales, and operations, to ensure seamless communication and coordination. The ideal candidate will have a strong background in reservations management, a deep understanding of the travel and tourism industry, and the ability to work effectively in a remote location. What will you do in this job?: Team Leadership and Management: Lead, mentor, and manage the central reservations team, ensuring high levels of performance and customer service for the Glacier Park and Alaska Collections. Develop and implement training programs to enhance the skills and knowledge of the reservations team. Monitor team performance and provide regular feedback, coaching, and support. Reservation Operations: Oversee the daily operations of the central reservations office, ensuring efficient handling of inbound calls, emails, and online bookings for both the Glacier Park and Alaska Collections. Ensure accuracy and efficiency in booking processes, including payment processing, reservation modifications, and cancellations. Manage and optimize reservation systems and tools to improve productivity and customer experience. Sales and Revenue Management: Drive sales growth by identifying opportunities to upsell and cross-sell products and services within the Glacier Park and Alaska Collections. Work with the revenue management team to implement pricing strategies and maximize revenue. Monitor key performance indicators (KPIs) related to reservations and sales, and report on performance to senior management. Customer Relationship Management: Maintain strong relationships with key partners, including travel agents, tour operators, and corporate clients. Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. Gather and analyze customer feedback to identify areas for improvement in service delivery. Collaboration and Communication: Collaborate with marketing and sales teams to develop and execute promotional campaigns and special offers for the Glacier Park and Alaska Collections. Coordinate with operations and logistics teams to ensure availability and accuracy of inventory for reservations. Participate in regular meetings with regional and corporate leadership to align on goals and strategies. Reporting and Analysis: Prepare and present regular reports on reservation activity, sales performance, and customer satisfaction for the Glacier Park and Alaska Collections. Analyze data to identify trends and make data-driven recommendations for improving processes and outcomes. Manage the department's budget, ensuring efficient use of resources and alignment with financial goals. What skills and experience do you need for this job?: Bachelor's degree in Hospitality, Business, or a related field; or equivalent experience. 3+ years of experience in reservations management, preferably in the travel, tourism, or hospitality industry. Proven leadership and team management experience. Strong understanding of reservation systems and CRM tools. Excellent communication and interpersonal skills. Ability to work independently and manage a remote team. Strong analytical and problem-solving abilities. Knowledge of the Pacific Northwest region is a plus. Ability to travel within the region as needed. What will your work environment be like?: At Pursuit, our office is more than just a place to work - it's a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you're tackling projects or enjoying our many perks, you'll feel supported and valued. With a variety of great benefits, we're committed to ensuring that your time with us is as fulfilling as it is fun. This position can be based in either Alaska or Montana. The role may require occasional travel to other locations within the Pacific Northwest. Flexible working hours, including weekends and holidays, may be required. About Pursuit We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Las Vegas, and Chicago. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. EEO: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Senior Commercial Relationship Manager you will provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals. In this role you'll have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty industry verticals specifically agreed upon. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry verticals and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 years in of experience in commercial credit, analysis, or business development required Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Senior Commercial Relationship Manager you will provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals. In this role you'll have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty industry verticals specifically agreed upon. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry verticals and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 years in of experience in commercial credit, analysis, or business development required Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. Provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals/Ag. As a Senior Commercial Relationship Manager with Banner Bank you will have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty developing and manage agricultural banking relationships. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry/Ag and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 or more years of experience in commercial credit, analysis, or business development Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Senior Commercial Relationship Manager you will provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals. In this role you'll have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty industry verticals specifically agreed upon. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry verticals and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 years in of experience in commercial credit, analysis, or business development required Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank
02/07/2025
Full time
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Senior Commercial Relationship Manager you will provide a selection of services (primarily commercial credits and treasury management services) to business clients through active business development and relationship management. Develop relationships with clients with large/complex businesses. Develop and manage a portfolio of high performing commercial relationships to include but not limited to C & I lending and/or specifically agreed upon specialized industry verticals. In this role you'll have the opportunity to: Responsible for revenue generation derived through targeted business development activities with existing clients and new prospect opportunities. Develop and manage relationships with new and existing, large, complex commercial relationships, which may include a portion of time spent on specialty industry verticals specifically agreed upon. Responsible for actively marketing up to a minimum of 30-40% of allotted marketing time on agreed upon specialized industry verticals and potentially 60-70% of allotted marketing time on large C & I opportunities. Negotiate loan terms and conditions within scope of authority. Prepare and present credit analysis and recommendations on borrowing requests. Responsible for conducting credit reviews to ensure compliance with policies and regulations. Perform ongoing credit risk management through daily monitoring of the loan portfolio; ensure proper risk rating of portfolio at all times. Monitors all credits through periodic reviews and analysis. Responsible for creating awareness of the Bank and its services through community activity. Responsible for coaching and mentoring less experienced Commercial Relationship Managers. May assist in supervising loan support staff. Responsible for complying with policies, procedures, security requirements, and government regulations. Education & Certifications Bachelor's Degree in Finance, Accounting, Business, Economics, or other related field; or equivalent combination of education and experience required Experience 8 years in of experience in commercial credit, analysis, or business development required Knowledge, Skills and Abilities Proven ability to develop and manage large and complex new business relationships. Possess excellent relationship management, presentation, and negotiation skills. Possess an in-depth understanding of the local markets. Possess strong financial and analytical skills with the ability to underwrite and structure commercial credits. Possess an in-depth knowledge of cash management products. Knowledge of federal and state laws and regulations relating to commercial lending and appraisal guidelines. Compensation & Benefits Targeted starting salary range (based on experience): $151,017 - $204,317 Annual incentive potential Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life Paid vacation time, sick time and 11 company paid holidays 401k (with up to 4% match) Tuition reimbursement Get more information at: Employee Benefits Banner Bank