Sr. Engineer & Principal Eng/Ops Project Manager - Portland, Oregon Date: Apr 25, 2025 Location: PORTLAND, OR, US, 97232 Company: PacifiCorp POWER YOUR GREATNESS! PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose With minimal direction from a department manager, a program manager, or the director of engineering/operations (project management office), oversees high-risk projects, which require considerable resources and high levels of functional integration. In addition to having responsibility for all aspects of the project over the entire project life (initiate, plan, execute, control, close), assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of assigned projects, takes projects from original concept through final implementation. Responsibilities Responsibilities of this position include the following: Manage the planning, development and design of multiple large scale capital projects (e.g. modifications/additions to facilities and infrastructure) under minimal supervision and coordinate with construction team as projects are brought to commercial operation. Establish, track, and control project cost, scope, schedule, and risk to deliver assigned projects within their approved scope, budget, and schedule. Plan, schedule, and execute multiple phases of projects in accordance with project management processes, policies and guidelines, and corporate governance. Develop detailed project plans and schedules tonsure project scopes, team responsibilities, milestone dates, and the procurement strategy are clearly stated for all assigned projects. Coordinate the development of feasibility studies, conceptual and detailed designs, and work with construction project managers to ensure projects meet development constraints and objectives. Develop and execute public involvement plan during the project permitting phase. Interface with external customers throughout the project life cycle. Provide project progress reports to management and other stakeholders in accordance with an established communication plan. Provide accurate project cost forecasting over the life of the project. Coordinate with procurement to solicit external materials and services as required for project deliverables. Manage the bid process, and contracts for external engineering services. Interface with appropriate management levels including senior management to gain necessary approvals and manage risk in accordance with corporate governance. Additional Responsibilities of the Principal Eng/Ops Project Manager position include the following: Manage the most complex, high-risk and politically sensitive capital projects from assignment to closeout and direct project teams to ensure all phases of projects meet cost, schedule, and quality requirements. Coordinate and direct the activities of as many as (20) internal departments including regulatory affairs, general counsel and customer & community affairs and as many as (15) external government and private agencies including Public Utility Commissions and other utilities in the process of delivering assigned projects. Define and manage interfaces with senior management, business units, regulators, contractors, vendors, customers, and auditors on assigned projects. Manage the development of conceptual and detailed designs. Monitor the scope, cost, and schedule for variances and implement corrective measures. Provide project progress reports to management and other stakeholders in accordance with an approved communication plan. Provide accurate project cost forecasting over the life of the project. Develop scopes of work and requests for proposals for external multimillion dollar engineer, procure, construct contracts as necessary. Manage the tracking, expediting, and completion of material and equipment orders. Provide leadership regarding project management practices and issue resolution. May have direct supervisory responsibility for a project team. Requirements Requirements for this position include the following: Bachelors Degree in, Engineering, Construction Management, Business Administration or the equivalent combination of education and experience Five years related professional experience. Proficient in project scheduling, cost controls, tracking and reporting methodologies. Knowledge of financial principles to quantify costs and benefits of projects and to track and maintain project budgets Proficient in the application of Project Management Institute project management techniques or equivalent Experience in managing vendors and contractors regarding work scope changes to ensure that all contract commitments are completed on time per applicable specifications Excellent presentation, technical writing and verbal communication skills Demonstrated business management skills including consulting skills, customer service, and business acumen Interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders Ability to analyze information, conduct engineering analysis and develop economic analysis inputs, form conclusions and provide meaningful and creative solutions to non-typical business issues Ability to document and describe project decisions and rationale with excellent written communication Demonstrated skill in motivating and influencing others as well as skills and experience in team building and conflict management Proficient in using Microsoft Office Suite including Word and Excel Additional Requirements of the Principal Eng/Ops Project Manager position include the following: Ten years related professional experience. Proficient in financial principles to quantify costs and benefits of projects and to track and maintain project budgets Expert in the application of Project Management Institute project management techniques or equivalent Demonstrated advanced business management skills including consulting skills, customer service, and business acumen Excellent interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders Highly skilled in motivating and influencing others, experience in team building and conflict management Ability to analyze information, form conclusions and provide meaningful and creative solutions to non-typical business issues Preferences Seven years related professional experience. Masters in Business Administration or advanced Engineering or other technical degree Current Professional Engineer License Project Management Professional certification by the Project Management Institute, or Advanced Project Management, or Program Management Certification Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office/Section 106 requirements, Army Corp of Engineers Section 404 permitting, Energy Facility Permitting, federal SF-299 right of way reservation process, etc. Knowledge of the Companys business, policies, procedures, and practices Demonstrated experience in the development, construction, operation and maintenance of large energy infrastructure projects, including familiarity with renewable energy technologies including wind, solar, storage and thermal gas generation Experience in the electric utility industry, resource development, and applicable federal, state and local regulations and permit processes Working knowledge of SAP in cost tracking and forecasting Working knowledge of Primavera scheduling or other project management software Experience in electric utility design and/or construction Preference for the Principal Eng/Ops Project Manager will be given to candidates who have the following: Masters in Business Administration or advanced Engineering or other technical degree Current Professional Engineer License Advanced Project Management or Program Management Certification by the Project Management Institute Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office, Army Corp of Engineers, etc. Knowledge of the Companys business, policies, procedures, and practices Experience in the electric utility industry and applicable federal, state and local regulations. Experience in managing direct reports. Additional Information Req Id: 113556 Company Code: PACIFICORP Primary Location: Portland, Oregon Department: Strategy & Resource Dev Schedule: Full - Time Personnel Subarea: Exempt Hiring Range: 119,400 - 177,300 This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary. Benefits: Health care . click apply for full job details
04/26/2025
Full time
Sr. Engineer & Principal Eng/Ops Project Manager - Portland, Oregon Date: Apr 25, 2025 Location: PORTLAND, OR, US, 97232 Company: PacifiCorp POWER YOUR GREATNESS! PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose With minimal direction from a department manager, a program manager, or the director of engineering/operations (project management office), oversees high-risk projects, which require considerable resources and high levels of functional integration. In addition to having responsibility for all aspects of the project over the entire project life (initiate, plan, execute, control, close), assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of assigned projects, takes projects from original concept through final implementation. Responsibilities Responsibilities of this position include the following: Manage the planning, development and design of multiple large scale capital projects (e.g. modifications/additions to facilities and infrastructure) under minimal supervision and coordinate with construction team as projects are brought to commercial operation. Establish, track, and control project cost, scope, schedule, and risk to deliver assigned projects within their approved scope, budget, and schedule. Plan, schedule, and execute multiple phases of projects in accordance with project management processes, policies and guidelines, and corporate governance. Develop detailed project plans and schedules tonsure project scopes, team responsibilities, milestone dates, and the procurement strategy are clearly stated for all assigned projects. Coordinate the development of feasibility studies, conceptual and detailed designs, and work with construction project managers to ensure projects meet development constraints and objectives. Develop and execute public involvement plan during the project permitting phase. Interface with external customers throughout the project life cycle. Provide project progress reports to management and other stakeholders in accordance with an established communication plan. Provide accurate project cost forecasting over the life of the project. Coordinate with procurement to solicit external materials and services as required for project deliverables. Manage the bid process, and contracts for external engineering services. Interface with appropriate management levels including senior management to gain necessary approvals and manage risk in accordance with corporate governance. Additional Responsibilities of the Principal Eng/Ops Project Manager position include the following: Manage the most complex, high-risk and politically sensitive capital projects from assignment to closeout and direct project teams to ensure all phases of projects meet cost, schedule, and quality requirements. Coordinate and direct the activities of as many as (20) internal departments including regulatory affairs, general counsel and customer & community affairs and as many as (15) external government and private agencies including Public Utility Commissions and other utilities in the process of delivering assigned projects. Define and manage interfaces with senior management, business units, regulators, contractors, vendors, customers, and auditors on assigned projects. Manage the development of conceptual and detailed designs. Monitor the scope, cost, and schedule for variances and implement corrective measures. Provide project progress reports to management and other stakeholders in accordance with an approved communication plan. Provide accurate project cost forecasting over the life of the project. Develop scopes of work and requests for proposals for external multimillion dollar engineer, procure, construct contracts as necessary. Manage the tracking, expediting, and completion of material and equipment orders. Provide leadership regarding project management practices and issue resolution. May have direct supervisory responsibility for a project team. Requirements Requirements for this position include the following: Bachelors Degree in, Engineering, Construction Management, Business Administration or the equivalent combination of education and experience Five years related professional experience. Proficient in project scheduling, cost controls, tracking and reporting methodologies. Knowledge of financial principles to quantify costs and benefits of projects and to track and maintain project budgets Proficient in the application of Project Management Institute project management techniques or equivalent Experience in managing vendors and contractors regarding work scope changes to ensure that all contract commitments are completed on time per applicable specifications Excellent presentation, technical writing and verbal communication skills Demonstrated business management skills including consulting skills, customer service, and business acumen Interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders Ability to analyze information, conduct engineering analysis and develop economic analysis inputs, form conclusions and provide meaningful and creative solutions to non-typical business issues Ability to document and describe project decisions and rationale with excellent written communication Demonstrated skill in motivating and influencing others as well as skills and experience in team building and conflict management Proficient in using Microsoft Office Suite including Word and Excel Additional Requirements of the Principal Eng/Ops Project Manager position include the following: Ten years related professional experience. Proficient in financial principles to quantify costs and benefits of projects and to track and maintain project budgets Expert in the application of Project Management Institute project management techniques or equivalent Demonstrated advanced business management skills including consulting skills, customer service, and business acumen Excellent interpersonal and communication skills to facilitate team efforts, provide guidance and direction to team members, and communicate project objectives, parameters, status, and outcomes to stakeholders Highly skilled in motivating and influencing others, experience in team building and conflict management Ability to analyze information, form conclusions and provide meaningful and creative solutions to non-typical business issues Preferences Seven years related professional experience. Masters in Business Administration or advanced Engineering or other technical degree Current Professional Engineer License Project Management Professional certification by the Project Management Institute, or Advanced Project Management, or Program Management Certification Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office/Section 106 requirements, Army Corp of Engineers Section 404 permitting, Energy Facility Permitting, federal SF-299 right of way reservation process, etc. Knowledge of the Companys business, policies, procedures, and practices Demonstrated experience in the development, construction, operation and maintenance of large energy infrastructure projects, including familiarity with renewable energy technologies including wind, solar, storage and thermal gas generation Experience in the electric utility industry, resource development, and applicable federal, state and local regulations and permit processes Working knowledge of SAP in cost tracking and forecasting Working knowledge of Primavera scheduling or other project management software Experience in electric utility design and/or construction Preference for the Principal Eng/Ops Project Manager will be given to candidates who have the following: Masters in Business Administration or advanced Engineering or other technical degree Current Professional Engineer License Advanced Project Management or Program Management Certification by the Project Management Institute Understanding of environmental regulations, National Environmental Protection Act, environmental impact statement, environmental assessment, State Historical Preservation Office, Army Corp of Engineers, etc. Knowledge of the Companys business, policies, procedures, and practices Experience in the electric utility industry and applicable federal, state and local regulations. Experience in managing direct reports. Additional Information Req Id: 113556 Company Code: PACIFICORP Primary Location: Portland, Oregon Department: Strategy & Resource Dev Schedule: Full - Time Personnel Subarea: Exempt Hiring Range: 119,400 - 177,300 This position is eligible for an annual discretionary performance incentive bonus of up to 15.00% of salary. Benefits: Health care . click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/22/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/17/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/16/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Myovant Sciences aspires to be the leading healthcare company focused on innovative treatments for women's health and prostate cancer designed to improve the lives of millions. We are on a mission to redefine care for women and for men through purpose-driven science, empowering medicines, and transformative advocacy. We are looking for passionate and enthusiastic individuals who share our excitement for this mission. We are currently seeking a qualified, highly motivated, experienced individual for the position of Paralegal (Contracts Manager). The position will report to the Senior Corporate Counsel and is located in Brisbane, CA. Summary Description The Paralegal (Contracts Manager) will be responsible for drafting, negotiating, and managing a variety of contracts for the company (including but not limited to commercial, supply chain, operations, and clinical agreements). This person must have the ability to work independently and as an effective and engaged team member in a fast-paced environment. Strong initiative and follow through are essential for this job. The ideal candidate will have a strong interest in, and will have experience supporting, the life sciences, biotechnology, or pharmaceutical industries, and will enjoy working for a growing company that is innovative and puts patients first. Essential Duties and Responsibilities Main Responsibilities Draft, review, negotiate, and finalize contracts and assist attorneys with moderately complex agreements, including, but not limited to statements of work, change orders, task orders, confidentiality agreements, consulting agreements (including healthcare provider agreements). Develop professional expertise, applying company policies and procedures, and assist in the negotiation of master services agreements, clinical trial agreements, and data privacy and information security agreements. Within defined procedures and policies, exercise judgment, identify risks, and efficiently communicate those risks to appropriate internal decision-makers for discussion and resolution. Partner closely with internal and external teams including commercial, commercial operations, market access and third-party vendors to ensure timely turnaround and negotiation of agreements. Ensure contract terms are consistent with company policies and best practices. Interact with various internal clients and functional groups to effectively address legal and business questions and provide guidance as well as practical solutions. Maintain and manage contracts workflow in an organized manner, including assisting with implementation of contract systems and processes. Additional Responsibilities Assist in training and guiding business teams on the use of contract templates, processes, and good contracting practices. Assist with the management of company online contract request system, including updating templates according to new company procedures, guidelines or legal requirements. Assist with and provide professional business advice related to implementing new contracts policies and procedures. Work mostly independently with some oversight and instruction from your manager, proactively initiating new projects and identifying ways to continuously improve contract templates and streamline processes and operations while exercising appropriate professional judgment. Work with integrity and ethically in accordance with Myovant's Code of Business Conduct, policies and procedures. Core Competencies, Knowledge, and Skill Requirements Proficient with MS Word, PowerPoint and Excel. Excellent interpersonal, verbal, and written communication skills. Effective time management and organization skills Detail-oriented with a commitment to accuracy. Exercises discretion and good judgment while handling confidential and sensitive information with the ability to show good judgment, honesty, and trust-building behaviors in all dealings. Effective time management and organization skills. Able to collaborate, as well as to work independently while balancing competing priorities in a fast-paced, deadline-driven environment with a high level of professionalism. Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks. Able to be flexible and shift priorities as needed as well as willing to accept new responsibilities. EDUCATION AND EXPERIENCE REQUIREMENTS BS or BA degree. Paralegal certification preferred but not required. At least 3-5 years of relevant experience as a contracts manager or paralegal, including in-house in the biotech, pharmaceutical or related industry. Experience drafting, reviewing, managing, and assisting with negotiating a wide range of agreements. TRAVEL, PHYSICAL DEMANDS AND WORK ENVIRONMENT Regularly required to operate standard office equipment. Ability to work on a computer for extended periods of time. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 20 pounds. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. If you require any accommodations, please email . Equal Employment Opportunity
09/15/2021
Full time
Myovant Sciences aspires to be the leading healthcare company focused on innovative treatments for women's health and prostate cancer designed to improve the lives of millions. We are on a mission to redefine care for women and for men through purpose-driven science, empowering medicines, and transformative advocacy. We are looking for passionate and enthusiastic individuals who share our excitement for this mission. We are currently seeking a qualified, highly motivated, experienced individual for the position of Paralegal (Contracts Manager). The position will report to the Senior Corporate Counsel and is located in Brisbane, CA. Summary Description The Paralegal (Contracts Manager) will be responsible for drafting, negotiating, and managing a variety of contracts for the company (including but not limited to commercial, supply chain, operations, and clinical agreements). This person must have the ability to work independently and as an effective and engaged team member in a fast-paced environment. Strong initiative and follow through are essential for this job. The ideal candidate will have a strong interest in, and will have experience supporting, the life sciences, biotechnology, or pharmaceutical industries, and will enjoy working for a growing company that is innovative and puts patients first. Essential Duties and Responsibilities Main Responsibilities Draft, review, negotiate, and finalize contracts and assist attorneys with moderately complex agreements, including, but not limited to statements of work, change orders, task orders, confidentiality agreements, consulting agreements (including healthcare provider agreements). Develop professional expertise, applying company policies and procedures, and assist in the negotiation of master services agreements, clinical trial agreements, and data privacy and information security agreements. Within defined procedures and policies, exercise judgment, identify risks, and efficiently communicate those risks to appropriate internal decision-makers for discussion and resolution. Partner closely with internal and external teams including commercial, commercial operations, market access and third-party vendors to ensure timely turnaround and negotiation of agreements. Ensure contract terms are consistent with company policies and best practices. Interact with various internal clients and functional groups to effectively address legal and business questions and provide guidance as well as practical solutions. Maintain and manage contracts workflow in an organized manner, including assisting with implementation of contract systems and processes. Additional Responsibilities Assist in training and guiding business teams on the use of contract templates, processes, and good contracting practices. Assist with the management of company online contract request system, including updating templates according to new company procedures, guidelines or legal requirements. Assist with and provide professional business advice related to implementing new contracts policies and procedures. Work mostly independently with some oversight and instruction from your manager, proactively initiating new projects and identifying ways to continuously improve contract templates and streamline processes and operations while exercising appropriate professional judgment. Work with integrity and ethically in accordance with Myovant's Code of Business Conduct, policies and procedures. Core Competencies, Knowledge, and Skill Requirements Proficient with MS Word, PowerPoint and Excel. Excellent interpersonal, verbal, and written communication skills. Effective time management and organization skills Detail-oriented with a commitment to accuracy. Exercises discretion and good judgment while handling confidential and sensitive information with the ability to show good judgment, honesty, and trust-building behaviors in all dealings. Effective time management and organization skills. Able to collaborate, as well as to work independently while balancing competing priorities in a fast-paced, deadline-driven environment with a high level of professionalism. Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks. Able to be flexible and shift priorities as needed as well as willing to accept new responsibilities. EDUCATION AND EXPERIENCE REQUIREMENTS BS or BA degree. Paralegal certification preferred but not required. At least 3-5 years of relevant experience as a contracts manager or paralegal, including in-house in the biotech, pharmaceutical or related industry. Experience drafting, reviewing, managing, and assisting with negotiating a wide range of agreements. TRAVEL, PHYSICAL DEMANDS AND WORK ENVIRONMENT Regularly required to operate standard office equipment. Ability to work on a computer for extended periods of time. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 20 pounds. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. If you require any accommodations, please email . Equal Employment Opportunity
Pulse Biosciences (Nasdaq: PLSE) is a bio-electric medicine company committed to health innovation that has the potential to improve and extend the lives of patients. The CellFX® System will be the first commercial product to harness the distinctive advantages of our proprietary Nano-Pulse Stimulation™ (NPS™) technology. The unique cell-specific effects of the NPS mechanism of action have the potential to significantly benefit patients across multiple medical applications, including dermatology, our first planned commercial application. We exist to make a positive difference in the lives of patients, physicians, healthcare providers, shareholders and our Pulse Biosciences team members. We take pride in hiring the best and brightest minds to our world-class company. Individuals who are creative, forward-thinking, and who approach challenges with an innovative attitude will excel in our culture. Position Summary: The Commercial Counsel will have a unique opportunity to help build the legal function from the ground up while acting as a cross-functional strategic advisor to teams throughout the Company on a wide range of commercial topics, including related privacy and compliance issues. As Commercial Counsel, you will partner with the business to review, negotiate, and draft contracts covering a wide range of business relationships, including our key relationships with manufacturers, suppliers, collaborators, researchers, and customers. S/he will also be responsible for handling pre-litigation disputes and inquiries. This individual will also manage and mature the Legal Operations functional area, with the objective of improving scalability and efficiency across people, processes, and technology tools. This role will be required to work cross-functionally among all departments and interact with a wide variety of business stakeholders, including the Company's senior leadership team, so the role requires meaningful judgment, discretion, and organizational intelligence. Essential Duties and Responsibilities: Draft, negotiate, review, maintain, and interpret agreements covering a range of Pulse Bio's commercial activities around the world (e.g., research agreements, distribution agreements, clinical trial agreements), including international sales of the Company's platform CellFX System. Advise business clients on Company policies, business strategy, and legal issues and risks. Exercise sound judgment and provide risk-based advice while ensuring legal and ethical compliance. Assist in creating and improving agreements, templates, and policies for Pulse Bio as we develop new products and enter new markets. Respond to user, customer and third-party escalations, including trust and safety issues, and recommend policy, content, product, or other solutions that address or mitigate the cause of escalations in a businessfriendly manner. Advise on a range of corporate matters, including compliance with applicable laws and regulations as well as subsidiary administration. Proactively assist and counsel the business and its employees to address legal, regulatory and reputational concerns relating to key areas of risk for medical device manufacturers, including the federal anti-kickback statutes, domestic and international privacy laws, and anti-bribery/anti-corruption regulations. Work with Legal Department leadership to develop and maintain operating norms, policies, and resources. Be a thought leader in the department for best practices for Legal Operations and assist with implementation of continuous improvement projects. Represent Pulse Bio externally to customers, suppliers, competitors, and opposing counsel, and resolve legal issues using negotiation skills and legal experience. Assist with high volume (templatized) legal contracts, including CDAs, MSAs and work orders, purchase agreements, and clinical trial agreements. Support the Legal Department in all corporate governance matters and management of entities globally. Identify, conceptualize and implement processes and tools for scaling our contracting process. Conduct legal research and assist in other legal matters as and when assigned by the General Counsel or as otherwise needed. May perform other duties as assigned. Education and Experience: Top academic credentials from a leading law school (J.D. or equivalent). Membership in a U.S. state bar, or otherwise qualified to be a registered in-house counsel under California's multi-jurisdictional practice program. 2 to 4 years of experience in a transactional legal practice (some in-house experience at a life-science company preferred). Advanced contract drafting experience, especially if demonstrating an orientation to teach and train others. Meaningful leadership experience, especially if demonstrating an ability to both influence and accommodate functional stakeholders, while providing clients with pragmatic legal advice. Strong command of US and EU laws applicable to the medical device industry or demonstrated interest in developing expertise as a life science counsel (for example, experience with CCPA and GDPR). Experience with, and enthusiasm for, negotiating commercial agreements, with an ability to keep complex legal negotiations on-track and on time. DocuSign and Agiloft systems experience, implementation of contract management systems, and/or project management training. Skills, Abilities, and Other Requirements: Proficient knowledge and skill in Microsoft Office Suite applications (Word, Excel, etc.). Highly adaptable, collaborative, empathetic, and positive. Ability to handle ambiguity and rapidly shifting priorities with flexibility, patience and poise. Experienced at reviewing, editing and negotiating complex contracts. Tactful, principled and a great communicator, both orally and in writing, for example someone who can both actively listen and communicate legal issues and solutions clearly, concisely and appropriately (e.g., diplomatically) at different levels of the organization. Detail-oriented, well-organized, and technically adept. Proactive, motivated, nimble, and commercially-minded. A strong work ethic and the ability to manage competing priorities, especially someone who has thrived in a fast-paced, lean, entrepreneurial environment. Able to work conscientiously and with minimal direction, while using good judgment. Able to handle highly confidential information with discretion. Able to foster pleasant and productive working relationships with all internal and external stakeholders (e.g., to approach work with modesty, a sense of humor and positive attitude). Excited about contributing to Pulse Bio's mission to improve human health with its first-of-kind proprietary Nano Pulse Stimulation (NPS) technology. Ability to travel up to 5% of the time. Overnight and/or international travel may be required. Able to lift 15-20 pounds. Our corporate headquarters is located in Hayward, California. To learn more about us, visit our website at . At Pulse Biosciences, we are committed to providing a respectful work environment to our diverse workforce. We provide equal employment opportunities (EEO) to all persons regardless of race, age, color, gender, sexual orientation, national origin, physical or mental disability, religion, or any other characteristic protected by federal, state or local law. We will make reasonable accommodations for qualified individuals with disabilities. LOCAL CANDIDATES ONLY Principals only; unsolicited candidate submissions from recruiters or third-party agencies will be considered free referrals.
09/14/2021
Full time
Pulse Biosciences (Nasdaq: PLSE) is a bio-electric medicine company committed to health innovation that has the potential to improve and extend the lives of patients. The CellFX® System will be the first commercial product to harness the distinctive advantages of our proprietary Nano-Pulse Stimulation™ (NPS™) technology. The unique cell-specific effects of the NPS mechanism of action have the potential to significantly benefit patients across multiple medical applications, including dermatology, our first planned commercial application. We exist to make a positive difference in the lives of patients, physicians, healthcare providers, shareholders and our Pulse Biosciences team members. We take pride in hiring the best and brightest minds to our world-class company. Individuals who are creative, forward-thinking, and who approach challenges with an innovative attitude will excel in our culture. Position Summary: The Commercial Counsel will have a unique opportunity to help build the legal function from the ground up while acting as a cross-functional strategic advisor to teams throughout the Company on a wide range of commercial topics, including related privacy and compliance issues. As Commercial Counsel, you will partner with the business to review, negotiate, and draft contracts covering a wide range of business relationships, including our key relationships with manufacturers, suppliers, collaborators, researchers, and customers. S/he will also be responsible for handling pre-litigation disputes and inquiries. This individual will also manage and mature the Legal Operations functional area, with the objective of improving scalability and efficiency across people, processes, and technology tools. This role will be required to work cross-functionally among all departments and interact with a wide variety of business stakeholders, including the Company's senior leadership team, so the role requires meaningful judgment, discretion, and organizational intelligence. Essential Duties and Responsibilities: Draft, negotiate, review, maintain, and interpret agreements covering a range of Pulse Bio's commercial activities around the world (e.g., research agreements, distribution agreements, clinical trial agreements), including international sales of the Company's platform CellFX System. Advise business clients on Company policies, business strategy, and legal issues and risks. Exercise sound judgment and provide risk-based advice while ensuring legal and ethical compliance. Assist in creating and improving agreements, templates, and policies for Pulse Bio as we develop new products and enter new markets. Respond to user, customer and third-party escalations, including trust and safety issues, and recommend policy, content, product, or other solutions that address or mitigate the cause of escalations in a businessfriendly manner. Advise on a range of corporate matters, including compliance with applicable laws and regulations as well as subsidiary administration. Proactively assist and counsel the business and its employees to address legal, regulatory and reputational concerns relating to key areas of risk for medical device manufacturers, including the federal anti-kickback statutes, domestic and international privacy laws, and anti-bribery/anti-corruption regulations. Work with Legal Department leadership to develop and maintain operating norms, policies, and resources. Be a thought leader in the department for best practices for Legal Operations and assist with implementation of continuous improvement projects. Represent Pulse Bio externally to customers, suppliers, competitors, and opposing counsel, and resolve legal issues using negotiation skills and legal experience. Assist with high volume (templatized) legal contracts, including CDAs, MSAs and work orders, purchase agreements, and clinical trial agreements. Support the Legal Department in all corporate governance matters and management of entities globally. Identify, conceptualize and implement processes and tools for scaling our contracting process. Conduct legal research and assist in other legal matters as and when assigned by the General Counsel or as otherwise needed. May perform other duties as assigned. Education and Experience: Top academic credentials from a leading law school (J.D. or equivalent). Membership in a U.S. state bar, or otherwise qualified to be a registered in-house counsel under California's multi-jurisdictional practice program. 2 to 4 years of experience in a transactional legal practice (some in-house experience at a life-science company preferred). Advanced contract drafting experience, especially if demonstrating an orientation to teach and train others. Meaningful leadership experience, especially if demonstrating an ability to both influence and accommodate functional stakeholders, while providing clients with pragmatic legal advice. Strong command of US and EU laws applicable to the medical device industry or demonstrated interest in developing expertise as a life science counsel (for example, experience with CCPA and GDPR). Experience with, and enthusiasm for, negotiating commercial agreements, with an ability to keep complex legal negotiations on-track and on time. DocuSign and Agiloft systems experience, implementation of contract management systems, and/or project management training. Skills, Abilities, and Other Requirements: Proficient knowledge and skill in Microsoft Office Suite applications (Word, Excel, etc.). Highly adaptable, collaborative, empathetic, and positive. Ability to handle ambiguity and rapidly shifting priorities with flexibility, patience and poise. Experienced at reviewing, editing and negotiating complex contracts. Tactful, principled and a great communicator, both orally and in writing, for example someone who can both actively listen and communicate legal issues and solutions clearly, concisely and appropriately (e.g., diplomatically) at different levels of the organization. Detail-oriented, well-organized, and technically adept. Proactive, motivated, nimble, and commercially-minded. A strong work ethic and the ability to manage competing priorities, especially someone who has thrived in a fast-paced, lean, entrepreneurial environment. Able to work conscientiously and with minimal direction, while using good judgment. Able to handle highly confidential information with discretion. Able to foster pleasant and productive working relationships with all internal and external stakeholders (e.g., to approach work with modesty, a sense of humor and positive attitude). Excited about contributing to Pulse Bio's mission to improve human health with its first-of-kind proprietary Nano Pulse Stimulation (NPS) technology. Ability to travel up to 5% of the time. Overnight and/or international travel may be required. Able to lift 15-20 pounds. Our corporate headquarters is located in Hayward, California. To learn more about us, visit our website at . At Pulse Biosciences, we are committed to providing a respectful work environment to our diverse workforce. We provide equal employment opportunities (EEO) to all persons regardless of race, age, color, gender, sexual orientation, national origin, physical or mental disability, religion, or any other characteristic protected by federal, state or local law. We will make reasonable accommodations for qualified individuals with disabilities. LOCAL CANDIDATES ONLY Principals only; unsolicited candidate submissions from recruiters or third-party agencies will be considered free referrals.
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. o Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. o Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. o Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. o Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the Business Function. o Enhance and monitor business management routines and disciplines for your team's compliance with corporate policies. o Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team. o Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management. o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bankgroup , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. o Other administrative duties and ad hoc projects, as necessary o Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management. Qualifications: o Experience in global and complex settings with multiple stakeholders. o Strong proven track record in financial analysis and reporting, preferably in a technology or software development organization. o Candidate should be experienced in program budgeting, expense tracking and vendor financial management. o Strong Project Management skills o Strong Resource Management skills with global teams o Strong leadership, interpersonal and relationship-building skills. o Excellent Analytical skills. o Excellent Microsoft Office skills in Excel, Access, PowerPoint. o Strong team player and work effectively in a matrix organization. o Proven ability to work in high-pressure environments o Consistently demonstrate clear and concise written and verbal communication o Able to adapt quickly to new tools and processes. Education: o Bachelor's degree/University degree or equivalent experience o Master's degree preferred • The Business Sr. Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business. Responsibilities: o This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and his/her team will own and drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities. o Additional responsibilities include: o Identify forward-compatible top talent inside and outside of the organization. Ongoing leadership of the team and creation of an innovative, play-to-win culture o Partner closely with internal stakeholders to re-design our mobile experience, drive new customer acquisition efforts, deepen existing customer relationships through the refinement and creation of compelling product offerings o Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators ( KPIs ) to measure business impact and P&L management and tracking against targets o Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards 155118 Please see our complete list of jobs at: Job Requirements: Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters...... click apply for full job details
09/12/2021
Full time
Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters. o Execute vendor management activities, including ensuring legal requirements are met and coordinating contract negotiation and processing. o Provide oversight of the Business Critical Milestone Reporting process and other reporting processes to ensure quality, efficiency and accuracy. o Ensure headcount is accurate, real estate is inventoried and planned, and onboarding and termination of resources are managed. o Work with Technology leadership to support the Business People strategy as well as the Communication strategy for the Business Function. o Enhance and monitor business management routines and disciplines for your team's compliance with corporate policies. o Conduct analyses to drive further insights and promote continuous process improvement to best practices for the team. o Work with Business Managers to ensure clear and timely reporting of new and emerging business management issues to senior management. o Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Major Global Bankgroup , its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. o Other administrative duties and ad hoc projects, as necessary o Liaise with Finance, Technology, Risk and Control, PMO, HR, Vendor Management and other Business Office teams to build and maintain the appropriate supporting infrastructure for business management. Qualifications: o Experience in global and complex settings with multiple stakeholders. o Strong proven track record in financial analysis and reporting, preferably in a technology or software development organization. o Candidate should be experienced in program budgeting, expense tracking and vendor financial management. o Strong Project Management skills o Strong Resource Management skills with global teams o Strong leadership, interpersonal and relationship-building skills. o Excellent Analytical skills. o Excellent Microsoft Office skills in Excel, Access, PowerPoint. o Strong team player and work effectively in a matrix organization. o Proven ability to work in high-pressure environments o Consistently demonstrate clear and concise written and verbal communication o Able to adapt quickly to new tools and processes. Education: o Bachelor's degree/University degree or equivalent experience o Master's degree preferred • The Business Sr. Group Manager manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business. Responsibilities: o This senior leader will own the product profit and loss (P&L) and will lead the team responsible for creating, growing and delivering the P&L, customer product offerings and product pricing. In addition, this role and his/her team will own and drive all digital capability acceleration efforts/projects to provide new, best-in-class digital features and capabilities. o Additional responsibilities include: o Identify forward-compatible top talent inside and outside of the organization. Ongoing leadership of the team and creation of an innovative, play-to-win culture o Partner closely with internal stakeholders to re-design our mobile experience, drive new customer acquisition efforts, deepen existing customer relationships through the refinement and creation of compelling product offerings o Accountable for business economics, outcomes and roll out of digital acceleration efforts including the development and tracking of Key Performance Indicators ( KPIs ) to measure business impact and P&L management and tracking against targets o Establish governance of all initiatives including continuous communication with partner business organizations, as well as compliance and legal departments, to ensure all products are within guidelines and standards 155118 Please see our complete list of jobs at: Job Requirements: Our client, a leading global financial services company, has approximately 200 million customer accounts and does business in more than 140 countries. They provide consumers, corporations, governments and institutions with financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description: Business Office Manager Job Overview The Chief of Staff function is part of the Global Functions Technology (GFT) Business Office. The role serves as a strategic advisor and counsel to the leader within GFT that they support. Chief of Staff support the delivery of the group's strategic programs and organization, as well as keeping senior clients and stakeholders informed on day to day activities of the operations. This is achieved through driving activities to meet strategic organizational goals and managing the many tasks that are critical to the efficient and effective operation of the application support function. They are responsible for helping executive leaders manage change and translate the strategic vision to their teams and internal partners, stakeholders and employees. They help achieve integrated organizational goals by defining objectives, measures and protocols, providing the vision and ensuring plans are aligned, facilitating collaboration, and monitoring progress. Responsibilities: o Drive administrative, operational, reporting and quality improvements through partnership with internal teams. o Manage financial control by applying a comprehensive understanding of the department Profit & Loss (P&L), including appropriate accruals, client allocations, the impact of capitalization, recovery and fixed price contracts in order to improve operational efficiency and productivity. o Responsible for all cross product technology, regulatory and administrative duties in conjunction with the team, including financial, staffing, quality, risk and regulatory matters...... click apply for full job details
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
09/05/2021
Full time
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Specialty/Competency: IFS - Office of General Counsel (OGC) Industry/Sector: Not Applicable Time Type: Full time Government Clearance Required: No Available for Work Sponsorship: No Travel Requirements: Up to 20% A career in Office of General Counsel, within Internal Firm Services, will provide you with the opportunity to be a part of the Firm's legal department by providing dedicated legal support in the areas of litigation, counselling, and corporate, commercial, and employment law. You'll play an important part in all aspects of regulatory proceedings involving the Firm and its personnel by supporting on regulatory issues, advising the Firm on matters relating to its operations, supporting the Firm's client contracting function, and advising on matters related to employees. As part of our team, you'll help with researching background information related to legal issues and prepare legal documents. You'll focus on drafting contracts or legal agreements, retaining files of prepared legal documents, and coordinating requests between internal and external counsel. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. The Office of General Counsel's Technology Transactions team focuses on crafting, negotiating, and closing the firm's technology-focused agreements - both inbound (procurement of technology) and outbound (client-facing licenses). This role primarily focuses on the inbound acquisition of technology that involves critical data and/or will be included in the firm's client-facing product offerings. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Juris Doctorate Minimum Years of Experience: 4 year(s) with at least 3 years of prior experience advising on commercial agreements involving software and other technology, as part of an IP transactional or technology transactions practice at a law firm or in an in-house environment. Prior professional experience required; the extent, nature and duration of the experience depends upon the role involved. Certification(s) Required: Member of Bar in State in which position is located. Preferred Qualifications: Preferred Knowledge/Skills: Demonstrates intimate knowledge and/or a proven record of success in the following areas: Interacting with internal clients needing to procure technology, internal product developers, internal sales/client-facing teams, firm leadership, external vendors, clients, procurement offices, and lawyers; Having a firm foundational understanding of intellectual property (IP) and IP commercialization, and must be familiar with the entire technology contract lifecycle, from product counseling to post-signature contract compliance; Demonstrating experience with various forms of technology, ideally across various industries and market segments, and understanding the landscape for commercializing technology; Providing, IP, legal, and commercial guidance to product developers and business owners, and negotiating technology agreements of every kind; Possessing experience as a technical professional in technology transactions; Demonstrating effective communications skills; Identifying and analyzing complex issues as well as synthesizing details for a non-lawyer audience, and providing appropriate legal advice, all on a time-sensitive basis; Managing and pivoting among multiple urgent projects; Demonstrating strategic and tactical negotiation skills; Liaising with multiple stakeholders and driving consensus; Delivering unwelcome news in an appropriate and diplomatic manner; Acting as an individual contributor, but also within a broader team in a large enterprise; Being comfortable with ambiguity; and, Being unafraid to challenge the status quo. For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: . All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. 163452
09/03/2021
Full time
Specialty/Competency: IFS - Office of General Counsel (OGC) Industry/Sector: Not Applicable Time Type: Full time Government Clearance Required: No Available for Work Sponsorship: No Travel Requirements: Up to 20% A career in Office of General Counsel, within Internal Firm Services, will provide you with the opportunity to be a part of the Firm's legal department by providing dedicated legal support in the areas of litigation, counselling, and corporate, commercial, and employment law. You'll play an important part in all aspects of regulatory proceedings involving the Firm and its personnel by supporting on regulatory issues, advising the Firm on matters relating to its operations, supporting the Firm's client contracting function, and advising on matters related to employees. As part of our team, you'll help with researching background information related to legal issues and prepare legal documents. You'll focus on drafting contracts or legal agreements, retaining files of prepared legal documents, and coordinating requests between internal and external counsel. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at all levels. Move easily between big picture thinking and managing relevant detail. Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required. Contribute technical knowledge in area of specialism. Contribute to an environment where people and technology thrive together to accomplish more than they could apart. Navigate the complexities of cross-border and/or diverse teams and engagements. Initiate and lead open conversations with teams, clients and stakeholders to build trust. Uphold the firm's code of ethics and business conduct. The Office of General Counsel's Technology Transactions team focuses on crafting, negotiating, and closing the firm's technology-focused agreements - both inbound (procurement of technology) and outbound (client-facing licenses). This role primarily focuses on the inbound acquisition of technology that involves critical data and/or will be included in the firm's client-facing product offerings. Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Juris Doctorate Minimum Years of Experience: 4 year(s) with at least 3 years of prior experience advising on commercial agreements involving software and other technology, as part of an IP transactional or technology transactions practice at a law firm or in an in-house environment. Prior professional experience required; the extent, nature and duration of the experience depends upon the role involved. Certification(s) Required: Member of Bar in State in which position is located. Preferred Qualifications: Preferred Knowledge/Skills: Demonstrates intimate knowledge and/or a proven record of success in the following areas: Interacting with internal clients needing to procure technology, internal product developers, internal sales/client-facing teams, firm leadership, external vendors, clients, procurement offices, and lawyers; Having a firm foundational understanding of intellectual property (IP) and IP commercialization, and must be familiar with the entire technology contract lifecycle, from product counseling to post-signature contract compliance; Demonstrating experience with various forms of technology, ideally across various industries and market segments, and understanding the landscape for commercializing technology; Providing, IP, legal, and commercial guidance to product developers and business owners, and negotiating technology agreements of every kind; Possessing experience as a technical professional in technology transactions; Demonstrating effective communications skills; Identifying and analyzing complex issues as well as synthesizing details for a non-lawyer audience, and providing appropriate legal advice, all on a time-sensitive basis; Managing and pivoting among multiple urgent projects; Demonstrating strategic and tactical negotiation skills; Liaising with multiple stakeholders and driving consensus; Delivering unwelcome news in an appropriate and diplomatic manner; Acting as an individual contributor, but also within a broader team in a large enterprise; Being comfortable with ambiguity; and, Being unafraid to challenge the status quo. For positions in Colorado, visit the following link for information related to Colorado's Equal Pay for Equal Work Act: . All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. 163452
