Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs. Summary: Reporting to the Manager, Executive Compensation, the Executive Compensation Analyst will support the design, analysis, and administration of executive compensation programs, including base salary, annual and long-term incentives, and other executive rewards. The ideal candidate will be highly motivated, detail oriented, have strong analytical skills, and an interest in executive pay strategy. Responsibilities include, but are not limited, to the following: Assist in the preparation of materials for the Compensation Committee and senior leadership meetingsSupport the administration of annual and long-term incentive (LTI) plans, including tracking awards and performance metrics Conduct market benchmarking and analysis using compensation surveys and public filings (e.g., proxy statements) Help ensure compliance with internal governance policies and external regulations (e.g., SEC, IRS) Maintain and audit executive compensation data in HRIS and compensation systems Partner with Legal, Finance, and HR teams to support compensation cycle processes Participate in preparing executive offer letters, retention summaries, and pay analyses Stay current on executive pay trends, governance guidelines, and disclosure best practices Perform other duties and projects as assigned Qualifications: Strong proficiency in Microsoft Excel (pivot tables, v-lookup, charts) and familiarity with PowerPoint Excellent attention to detail, ability to handle confidential information, and strong organizational skills Strong written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Interest in developing expertise in executive compensation strategy, governance, and analytics Education/Experience: 1+ years of Compensation or Executive Compensation experience Bachelor's degree required Familiarity with Workday and survey tools preferred
08/11/2026
Full time
Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge. Address: 1390 Enclave Pkwy, Houston, TX 77077 This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs. Summary: Reporting to the Manager, Executive Compensation, the Executive Compensation Analyst will support the design, analysis, and administration of executive compensation programs, including base salary, annual and long-term incentives, and other executive rewards. The ideal candidate will be highly motivated, detail oriented, have strong analytical skills, and an interest in executive pay strategy. Responsibilities include, but are not limited, to the following: Assist in the preparation of materials for the Compensation Committee and senior leadership meetingsSupport the administration of annual and long-term incentive (LTI) plans, including tracking awards and performance metrics Conduct market benchmarking and analysis using compensation surveys and public filings (e.g., proxy statements) Help ensure compliance with internal governance policies and external regulations (e.g., SEC, IRS) Maintain and audit executive compensation data in HRIS and compensation systems Partner with Legal, Finance, and HR teams to support compensation cycle processes Participate in preparing executive offer letters, retention summaries, and pay analyses Stay current on executive pay trends, governance guidelines, and disclosure best practices Perform other duties and projects as assigned Qualifications: Strong proficiency in Microsoft Excel (pivot tables, v-lookup, charts) and familiarity with PowerPoint Excellent attention to detail, ability to handle confidential information, and strong organizational skills Strong written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Interest in developing expertise in executive compensation strategy, governance, and analytics Education/Experience: 1+ years of Compensation or Executive Compensation experience Bachelor's degree required Familiarity with Workday and survey tools preferred
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Commercial Finance Senior Analyst is responsible for preparing, analyzing, and presenting the financials of specific segments of the Consumer business within North America Water Treatment including our retail & marketplace sales channels. The candidate will work to interpret the financial data to make appropriate recommendations to sales and financial management. The Senior Analyst of Commercial Finance will work closely with and become a trusted business partner to our sales & marketing teams; as well as become a trusted member of our finance team. Responsibilities Participate in the forecasting and strategic/annual plan process for retail sales organization and cost centers Complete the financial reporting and analysis function for the consumer sales organization, including sales, profit margins and selling and administrative expense. Complete accounting close process for expense and gross to net, including review of various accruals/ journal entries, reporting of actual results to internal stakeholders. Responsible for producing and analyzing financial data for the business, including variance analysis to budget and prior year. Support the consumer commercial leaders in decision making process using financial data and analytics to support position & recommendations. Ability to effectively partner and communicate with commercial leaders, ROI analysis, pricing principles, understanding of route to market and managing customer terms and relationships. Ownership & management of Consumer channels Accounts Receivable; including but not limited to managing aged AR balances & associated action plans to mitigate bad debt risk. Responsible for review of processing of contractual programs and account deductions. Continually evaluate the departmental functions, practices, and controls to identify opportunity for improvement. Ensure consistent, reliable, and timely information is distributed to all financial statement users. Prepare and post journal entries; manage account reconciliations. Develop and maintain knowledge and understanding of all accounting policies, financial systems, processes, and controls. Continually evaluate the departmental functions, practices, and controls to identify opportunities for improvement Qualifications BASIC QUALIFICIATIONS : Bachelor's Degree in Accounting or Finance Master's Degree in Accounting or CPA strongly preferred Minimum of 2 years of accounting and/or corporate finance experience ADDITIONAL QUALIFICATIONS : Public accounting experience preferred Can prioritize work with minimal supervision and work in cross-functional teams. Advanced knowledge of GAAP and Sarbanes-Oxley rules and regulations SAP/BPC/OneStream experience is beneficial Proficient with Microsoft Office, including Excel, Word, and Outlook Strong analytical skills are required Ability to work independently Strong sense of judgment, decision making, and complex problem solving. Strong communication skills, both orally and written, especially communication of financial results and information Strong attention to detail and high organization skills Strong business and financial acumen Proactive problem-solving approach Positive attitude and desire to learn & grow We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
08/10/2026
Full time
Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function The Commercial Finance Senior Analyst is responsible for preparing, analyzing, and presenting the financials of specific segments of the Consumer business within North America Water Treatment including our retail & marketplace sales channels. The candidate will work to interpret the financial data to make appropriate recommendations to sales and financial management. The Senior Analyst of Commercial Finance will work closely with and become a trusted business partner to our sales & marketing teams; as well as become a trusted member of our finance team. Responsibilities Participate in the forecasting and strategic/annual plan process for retail sales organization and cost centers Complete the financial reporting and analysis function for the consumer sales organization, including sales, profit margins and selling and administrative expense. Complete accounting close process for expense and gross to net, including review of various accruals/ journal entries, reporting of actual results to internal stakeholders. Responsible for producing and analyzing financial data for the business, including variance analysis to budget and prior year. Support the consumer commercial leaders in decision making process using financial data and analytics to support position & recommendations. Ability to effectively partner and communicate with commercial leaders, ROI analysis, pricing principles, understanding of route to market and managing customer terms and relationships. Ownership & management of Consumer channels Accounts Receivable; including but not limited to managing aged AR balances & associated action plans to mitigate bad debt risk. Responsible for review of processing of contractual programs and account deductions. Continually evaluate the departmental functions, practices, and controls to identify opportunity for improvement. Ensure consistent, reliable, and timely information is distributed to all financial statement users. Prepare and post journal entries; manage account reconciliations. Develop and maintain knowledge and understanding of all accounting policies, financial systems, processes, and controls. Continually evaluate the departmental functions, practices, and controls to identify opportunities for improvement Qualifications BASIC QUALIFICIATIONS : Bachelor's Degree in Accounting or Finance Master's Degree in Accounting or CPA strongly preferred Minimum of 2 years of accounting and/or corporate finance experience ADDITIONAL QUALIFICATIONS : Public accounting experience preferred Can prioritize work with minimal supervision and work in cross-functional teams. Advanced knowledge of GAAP and Sarbanes-Oxley rules and regulations SAP/BPC/OneStream experience is beneficial Proficient with Microsoft Office, including Excel, Word, and Outlook Strong analytical skills are required Ability to work independently Strong sense of judgment, decision making, and complex problem solving. Strong communication skills, both orally and written, especially communication of financial results and information Strong attention to detail and high organization skills Strong business and financial acumen Proactive problem-solving approach Positive attitude and desire to learn & grow We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Superior Court of California, County of Butte
Chico, California
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: August 19, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of : Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to : Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
08/10/2026
Full time
The Superior Court of California, County of Butte is now accepting applications for: Principal Information Technology Analyst Application Deadline: August 19, 2026 About the Community : Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year. About the Court: Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice. The Position: Under the direction of the Information Technology Director, the Principal Information Technology Analyst serves as a highly skilled generalist and key technical leader responsible for addressing the court's technology needs, high-priority projects, and critical system upgrades. This role provides expert-level support in networking, systems administration, cybersecurity, enterprise applications, and cloud infrastructure, ensuring the stability and modernization of the court's information technology environment. This position serves as the second-in-command within the Information Technology Department. The incumbent assists with strategic planning, complex technical initiatives, project prioritization, and policy implementation. The incumbent may provide supervisory oversight and direction, and/or training to subordinate staff if assigned to do so. The Principal Information Technology Analyst role requires strong leadership, cross-functional expertise within the information technology field, and hands-on problem-solving skills to support critical information technology functions and ensure long-term systems sustainability. This is a full-time, at-will position that is exempt from the Fair Labor Standards Act (FLSA). The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required. Leads strategic initiatives to address the court's technology needs, modernize information technology infrastructure, and improve system efficiency. Serves as the primary technical lead for complex information technology projects, including enterprise application deployments, cybersecurity enhancements, cloud migrations, and network modernization. Assesses, designs, and implements solutions to optimize court information technology infrastructure, including servers, networks, databases, software, and cloud environments. Provides support to programmer functions such as development and maintenance of custom applications, query and report creation, evaluating source code and creating documentation, and designing systems architecture. Develops and enforces information technology policies, procedures, and security protocols in collaboration with leadership. Provides expert-level support in multiple information technology domains, including systems administration, software development, cybersecurity, and data management. Identifies and resolves critical technical issues affecting information technology operations, escalating as needed. Leads the evaluation and recommendation of new technologies and vendor solutions to meet court needs. Assists in disaster recovery and business continuity planning, ensuring information technology infrastructure and systems resiliency and preparedness. Develops and maintains comprehensive documentation, including system configurations, technical standards, and operational procedures. Acts as a technical liaison between the Information Technology Division and other divisions, ensuring clear communication and responsive services. Represents the court in local, state, or industry information technology committees and collaborates with external partners on technology-related initiatives. Performs other related duties as assigned. Knowledge of : Principles and methods of programming, systems, and procedures analysis; principles, techniques, and capabilities of electronic data processing, including office automation and personal computers. Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications, and a variety of telecommunications systems; Fundamental principles and practices of organizational techniques and management procedures in the information technology field. General practices and specific software pertinent and unique to the court. Local Area Network (LAN), Virtual Local Area Network (VLAN), and Wide Area Network (WAN) administration and network engineering principles, including server/client protocols. Advanced terminology used in electronic data processing and information technology. Workflow scheduling, records and forms design, and control requirements. Legal terminology; basic mathematical computations; principles of English grammar, spelling, and punctuation. Personal computers including word processing, database, and spreadsheet applications; modern legal office methods, equipment, and practices. Multi-agency collaborative program design and implementation. Principles and methodologies of effective project management, including project cost accounting and project change management and control. Emerging technology trends, including artificial intelligence, automation, and cloud services. Principles of risk management, data security, and regulatory compliance. Ability to : Lead high-level information technology initiatives with minimal supervision, making independent technical decisions. Read, interpret, and apply complex technical publications, manuals, and other documents. Analyze complex data and information technology problems, evaluate alternatives, project consequences, create analysis reports, make sound logical recommendations based on findings, and implement decisions in support of goals. Under general direction, establish and implement policies, procedures, protocols, and goals. Gather and analyze complex data; conduct feasibility studies to determine needs and implement findings. Represent the court effectively with county departments and other external entities and partners. Communicate effectively both orally and in writing. Work cooperatively with those contacted in the course of work. Maintain and research technological changes and developments in the computer hardware and software industry. Exercise initiative in developing and applying effective operating procedures applicable to information technology and office automation programs in a multiple operating system environment. Administer projects, as part of a team or as project lead, within the project scope, time constraints, and resource constraints to achieve the desired objective. Manage and maintain a hybrid server environment, including Microsoft Exchange mail servers. Work under the pressure of deadlines, conflicting demands, and emergencies. Mentor and provide guidance to Information Technology Division staff without direct supervisory authority. Complete all duties as assigned timely and accurately. Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of progressively responsible information technology experience with at least two (2) years in a senior or specialist capacity managing complex IT projects and/or enterprise systems. Education: Possession of Bachelor's Degree in Computer Science, MIS, Business Information Systems, or closely related field. Certifications: CCISP and current Microsoft certifications or experience that demonstrate foundational knowledge and the ability to manage a Microsoft 365 tenant. . click apply for full job details
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PI236091be69df-1860
08/10/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PI236091be69df-1860
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PI5c1212bc445e-1853
08/10/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PI5c1212bc445e-1853
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PIbae9ccfbbdc7-1855
08/10/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PIbae9ccfbbdc7-1855
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PId773d5970f6a-1857
08/10/2026
Full time
Description: CORE VALUES: Park State Bank's Core values are GROWTH, TEAMWORK, RESPONSIVE, TRANSPARENT, And INNOVATIVE. We endeavor to live by these values in all that we do! MISSION : The mission of Park State Bank is to deliver exceptional client service, strategic banking solutions and a community-friendly experience. POSITION SUMMARY: The Senior High-Risk BSA Analyst serves as the day-to-day operational resource and subject matter expert for the Bank's cannabis banking program and other designated high-risk customer relationships. This position is responsible for conducting complex investigations, enhanced due diligence reviews, SAR and CTR activities, and ongoing risk assessments while identifying emerging risks, regulatory changes, and industry trends. Working closely with the Cannabis Business Team, the role supports the onboarding, due diligence, and ongoing monitoring of cannabis-related businesses. The position provides guidance to BSA Analysts, and acts as the operational owner of the Bank's cannabis monitoring program, escalating significant risks, suspicious activity, regulatory concerns, and policy matters to the BSA Officer for oversight and decision-making. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Serve as the primary BSA/AML subject matter expert for the Bank's cannabis banking program and designated high-risk customer segments. Conduct complex transaction monitoring investigations and reviews of unusual or suspicious activity involving cannabis-related businesses, and other high-risk relationships. Perform enhanced due diligence (EDD), periodic reviews, and ongoing risk assessments for high-risk customer relationships to ensure compliance with regulatory requirements and Bank policy. Prepare, investigate, and file Suspicious Activity Reports (SARs), ensuring timely, accurate, and well-supported regulatory reporting. Review Currency Transaction Reports (CTRs) for accuracy, completeness, and compliance with applicable regulatory requirements. Work closely with the Cannabis Business Team to support customer onboarding, due diligence, license monitoring, ownership reviews, and ongoing relationship management. Identify emerging cannabis industry risks, financial crime trends, and regulatory developments, and recommend enhancements to monitoring, controls, and due diligence procedures. Provide guidance, support, and secondary reviews under dual-control processes to promote consistency and quality within the BSA Department. Assist with development of the BSA/AML Risk Assessment, high-risk customer risk assessments, Board reporting, and management reporting related to cannabis and other high-risk business lines. Support regulatory examinations, independent testing, and audits by maintaining thorough documentation, responding to information requests, and assisting with corrective action initiatives. SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES: Provide support to the BSA Officer during regulatory examinations, independent testing, and other relevant engagements. Assists with other BSA, AML, CFT, Compliance, and risk management functions as needed. Perform other duties and special projects as assigned. PREFERRED ROLE QUALIFICATIONS AND EXPERIENCE: Conducting AML-CFT investigations, transaction monitoring reviews, and suspicious activity investigations Preparing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), Performing Enhanced Due Diligence reviews for higher risk clients. Experience working with high-risk clients' segments such as Cannabis Related Business, money service business, or similar client types. Experience reviewing state cannabis license, ownership structures, regulatory compliance and operational activity for consistency with CDD. Knowledge of state cannabis regulatory requirements, licensing structures, and industry specific risks. Experience with AML Automated Monitoring Systems preferred. WORKING CONDITIONS: Work is performed largely within the bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required. Serves as a representative of the bank at appropriate functions. WORK LOCATIONS: Please note that we are hiring for only one position, although this opportunity is posted in multiple markets where Park State Bank is located. We are always on the lookout for talented people to help us become the best. Take a look at the available office locations below. NEMN MARKET: Hibbing, Chisholm, Cook, Mt. Iron, Grand Rapids, & Biwabik DULUTH/NORTH SHORE MARKET: Duluth, Hermantown, Two Harbors MINNEAPOLIS MARKET: Minneapolis GENERAL NOTICE: This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability. This position description does not constitute an employment agreement between the bank and employee and is subject to change by the employer as the needs of the bank and requirements of the position change. Requirements: Associate degree in business, finance, criminal justice, compliance, or related field; or equivalent certification in AML-CFT, banking, compliance, or financial crime. Minimum of two years of experience in AML-CFT Demonstrated knowledge of Bank Secrecy Act, Anti-Money Laundering (AML), OFAC, Customer Due Diligence (CDD) and suspicious activity monitoring requirements. Compensation details: 0 Yearly Salary PId773d5970f6a-1857
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview The Sr. Pricing Analyst will support the McKesson Health Systems segment with customer financial modeling. This individual will also assist with projects/process improvement initiatives within the McKesson Pharmaceutical Solutions & Services organization. They will be responsible for performing ad hoc financial data analysis to drive profitability and maximize share of wallet. Additionally, in this role, they will assist with maintaining and improving Pricing tools, templates, and reports to advance Pricing team performance. The Sr. Pricing Analyst will need to build strong working relationships with internal clients to maintain engagement and enable pricing decisions based on market shifts and consolidation. A total package of qualities to be successful in the role will include strong financial acumen, advanced technical skills, data analysis and project management skills. MUST BE LOCATED IN DFW AREA Key Responsibilities Support segment with customer financial modeling. Execute customer/product level profitability and trending analyses. Identify opportunities for process improvement and business development. Enhance and maintain pricing models, tools, and governance frameworks Effective communication to Sales and Leadership of customer and deal economics. Build and maintain strong internal customer relationships. Provide ad hoc customer and segment analysis. Minimum Requirement Degree and typically requires 4+ years of relevant experience. Education Bachelor's Degree in Finance, Accounting, Economics or related field Critical Skills Strong to Advanced technical skills related to data analysis and financial management. Strong understanding of business management including Income Statements, EBIT, and Working Capital Strong verbal and written communication skills Strong project management skills with ability to manage competing priorities. Ability to navigate through complex issues, interpret and transform financial data into recommendations to senior leadership. Ability to build basic pricing models using MS Excel (Intermediate to Advance level) Strong PowerPoint and presentations skills Additional Knowledge & Skills Strong interpersonal skills Highly motivated self-starter Thrives in a collaborative environment. Critical thinking and problem resolution skills Ability to perform and deliver quality results within a highly matrixed environment. Pharmaceuticals and payer reimbursements understanding Wholesaler economics model understanding Sales support experience Salary: 77 300.00 USD Annual with 5% MIP Target budget approx. 98K P3 This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $82,700 - $137,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
08/10/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Role Overview The Sr. Pricing Analyst will support the McKesson Health Systems segment with customer financial modeling. This individual will also assist with projects/process improvement initiatives within the McKesson Pharmaceutical Solutions & Services organization. They will be responsible for performing ad hoc financial data analysis to drive profitability and maximize share of wallet. Additionally, in this role, they will assist with maintaining and improving Pricing tools, templates, and reports to advance Pricing team performance. The Sr. Pricing Analyst will need to build strong working relationships with internal clients to maintain engagement and enable pricing decisions based on market shifts and consolidation. A total package of qualities to be successful in the role will include strong financial acumen, advanced technical skills, data analysis and project management skills. MUST BE LOCATED IN DFW AREA Key Responsibilities Support segment with customer financial modeling. Execute customer/product level profitability and trending analyses. Identify opportunities for process improvement and business development. Enhance and maintain pricing models, tools, and governance frameworks Effective communication to Sales and Leadership of customer and deal economics. Build and maintain strong internal customer relationships. Provide ad hoc customer and segment analysis. Minimum Requirement Degree and typically requires 4+ years of relevant experience. Education Bachelor's Degree in Finance, Accounting, Economics or related field Critical Skills Strong to Advanced technical skills related to data analysis and financial management. Strong understanding of business management including Income Statements, EBIT, and Working Capital Strong verbal and written communication skills Strong project management skills with ability to manage competing priorities. Ability to navigate through complex issues, interpret and transform financial data into recommendations to senior leadership. Ability to build basic pricing models using MS Excel (Intermediate to Advance level) Strong PowerPoint and presentations skills Additional Knowledge & Skills Strong interpersonal skills Highly motivated self-starter Thrives in a collaborative environment. Critical thinking and problem resolution skills Ability to perform and deliver quality results within a highly matrixed environment. Pharmaceuticals and payer reimbursements understanding Wholesaler economics model understanding Sales support experience Salary: 77 300.00 USD Annual with 5% MIP Target budget approx. 98K P3 This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $82,700 - $137,900 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Fraud Strategy Analyst Lead , you wil l be a ccountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role will collaborate with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. This role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Leverages expert business, analytical and technical knowledge within Financial Crimes to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. Serves as a subject matter expert in multiple areas of focus and drives conversations around technical solutions to create more effective strategies, systems, processes, or resources which benefit the business needs. Develops and monitors progress of strategic plans for opportunities and adjusts to rapid changes in the environment. Effectively communicates with Fraud Strategy teams and stakeholders and implements business strategy and aligns with the company's overall goals. Leads discussions within a single vertical (or area of focus) that are responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business. Leads large scale implementations and projects that impact managed tools. Leads cross functional teams to improve, synchronize, and integrate process controls and automation. Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy. Ensure risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 8 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions. Comprehensive understanding of the end-to-end process of gathering business requirements and applying business rules to recommend technology solutions. Expert knowledge and demonstrated experience using fraud rules management to recommend and implement strategies that reduce or mitigate loss and fraud exposures. Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Extensive knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z. Strong written and verbal communication skills, with demonstrated ability to synthesize data and clearly reporting findings. What sets you apart: At least 10 years of Data Analytics experience leveraging Snowflake SQL and/or SAS in financial services industry. At least 2 years of AI/ML experience using Python for exploratory data analytics. Experience with managing data for customer facing identity proofing and authentication tools and products. Data Mining experience for complex analytics and partner with Technology teams to perform Data Mapping. Excellent communication and interpersonal skills, with a demonstrated willingness to actively participate in discussions, ask clarifying questions, and present analytical findings to both technical and non-technical audiences. Preferred experience with Member Authentication and Join Process in addition to Identity Proofing. US military experience through military service or a military spouse/domestic partner . Compensation range: The salary range for this position is: $ 143,320 - $ 273,930 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Fraud Strategy Analyst Lead , you wil l be a ccountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role will collaborate with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. This role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 4 days per week. What you'll do: Leverages expert business, analytical and technical knowledge within Financial Crimes to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. Serves as a subject matter expert in multiple areas of focus and drives conversations around technical solutions to create more effective strategies, systems, processes, or resources which benefit the business needs. Develops and monitors progress of strategic plans for opportunities and adjusts to rapid changes in the environment. Effectively communicates with Fraud Strategy teams and stakeholders and implements business strategy and aligns with the company's overall goals. Leads discussions within a single vertical (or area of focus) that are responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business. Leads large scale implementations and projects that impact managed tools. Leads cross functional teams to improve, synchronize, and integrate process controls and automation. Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy. Ensure risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 8 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solutions. Comprehensive understanding of the end-to-end process of gathering business requirements and applying business rules to recommend technology solutions. Expert knowledge and demonstrated experience using fraud rules management to recommend and implement strategies that reduce or mitigate loss and fraud exposures. Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Extensive knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA and Reg Z. Strong written and verbal communication skills, with demonstrated ability to synthesize data and clearly reporting findings. What sets you apart: At least 10 years of Data Analytics experience leveraging Snowflake SQL and/or SAS in financial services industry. At least 2 years of AI/ML experience using Python for exploratory data analytics. Experience with managing data for customer facing identity proofing and authentication tools and products. Data Mining experience for complex analytics and partner with Technology teams to perform Data Mapping. Excellent communication and interpersonal skills, with a demonstrated willingness to actively participate in discussions, ask clarifying questions, and present analytical findings to both technical and non-technical audiences. Preferred experience with Member Authentication and Join Process in addition to Identity Proofing. US military experience through military service or a military spouse/domestic partner . Compensation range: The salary range for this position is: $ 143,320 - $ 273,930 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Civil/Structural Analyst Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion MultiPurpose Crew Vehicle, and Launch Services programs. Areas of responsibility include, but are not limited to: Provide technical engineering direction for the Civil/Structural Analysis department including design, analysis, implementation, and operational support. Depending on the project type, tasks can vary between conceptual design, revisions to existing designs, and/or modifications to existing structures or Ground Support Equipment (GSE). Through structural analysis and fundamental hand calculations, assure that systems/facilities operate in a safe and appropriate manner, and comply with all applicable NASA, federal, and industry codes/standards. Prepare all essential design/analysis documentation required for a complete and viable engineering package - particularly authoring of a comprehensive Design Analysis Report (DAR). Review and provide comments to engineering models, methodologies, and deliverables from colleagues within, and occasionally outside, the Civil/Structural Analysis department. Successfully interface with the NASA customer and other client representatives by supporting or presenting at a variety of Engineering Review Boards. Manage completion of tasks on-schedule and within budget to the customer's satisfaction. Support construction activities to validate compliance with engineering drawings and contract documents. Troubleshoot equipment/system anomalies using available data and/or testing results, as required. Guide technicians through repairs and system operations referencing specific functional, maintenance, repair, and test procedures, as required. Perform other duties as assigned. Qualifications BS degree in Civil/Structural Engineering from an accredited university plus ten (10) or more years of progressive and relevant experience. Additional education and certifications may be substituted for a portion of the experience. This is a senior level position with a required ten (10) or more years of relevant design/analysis experience within the fields of Civil and Structural Engineering. Comprehensive knowledge and thorough understanding of applicable AISC, ASCE, ACI, AWS, ASME, SAE, and other relevant industry standards is required. Proficiency with STAAD Pro, GT STRUDL, and/or SAP2000 structural analysis software is required. Understanding and experience with finite element analysis programs such as Siemens NX Nastran and/or MSC Nastran is desired. Ability to perform complex hand calculations is required. With limited guidance, must be capable of utilizing engineering concepts and advanced analysis techniques in order to gather data and write technical dispositions to bring systems/structures to their desired working fidelity. Excellent technical writing, communication, presentation, and customer interface skills. Ability to work effectively and cooperatively in a team environment. Must be well organized, flexible, and capable of effectively prioritizing several multidisciplinary tasks. Inherently self-motivated, demonstrate initiative, and able to work independently (or with minimal supervision). Physical Requirements This position may involve extended periods of sitting or standing. Additional physical requirements include walking, climbing stairs, and accessing remote or elevated structures. Work Environment May be required to work inside and outside throughout the test complex. Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, may be required to access various locations on the facility. All work must be completed in a safe manner in accordance with NASA and company safety standards. Equipment and Machines Computers and printers used for producing reports and schedules. Variety of equipment used in testing. Attendance Full-time work hours. Position may require occasional overtime, including weekend work, depending on task. Must be dependable and punctual. Must be able to accurately communicate ideas in writing and verbal communication. Government security clearance may be required in the future. Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management. Other Essential Functions If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required. Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PI2b7de7d5-
08/09/2026
Full time
Senior Civil/Structural Analyst Aerodyne Industries is a dynamic, rapidly growing engineering and information technology services firm headquartered on Florida's exciting Space Coast. With locations throughout the US, we take pride in delivering small business agility with large corporation capabilities. Our list of clients count on us to prepare NASA's Missions to the Moon and Mars and to defend our nation supporting the Missile Defense Agency and Department of Defense. Join the adventure of a lifetime by becoming a teammate with Aerodyne Industries and work on projects that will define our future. The COMET contract provides overall management and implementation of ground systems capabilities, flight hardware processing, and launch operations at NASA's Kennedy Space Center (KSC) in Florida. These tasks will support the International Space Station, Ground Systems Development and Operations, and the Space Launch System, Orion MultiPurpose Crew Vehicle, and Launch Services programs. Areas of responsibility include, but are not limited to: Provide technical engineering direction for the Civil/Structural Analysis department including design, analysis, implementation, and operational support. Depending on the project type, tasks can vary between conceptual design, revisions to existing designs, and/or modifications to existing structures or Ground Support Equipment (GSE). Through structural analysis and fundamental hand calculations, assure that systems/facilities operate in a safe and appropriate manner, and comply with all applicable NASA, federal, and industry codes/standards. Prepare all essential design/analysis documentation required for a complete and viable engineering package - particularly authoring of a comprehensive Design Analysis Report (DAR). Review and provide comments to engineering models, methodologies, and deliverables from colleagues within, and occasionally outside, the Civil/Structural Analysis department. Successfully interface with the NASA customer and other client representatives by supporting or presenting at a variety of Engineering Review Boards. Manage completion of tasks on-schedule and within budget to the customer's satisfaction. Support construction activities to validate compliance with engineering drawings and contract documents. Troubleshoot equipment/system anomalies using available data and/or testing results, as required. Guide technicians through repairs and system operations referencing specific functional, maintenance, repair, and test procedures, as required. Perform other duties as assigned. Qualifications BS degree in Civil/Structural Engineering from an accredited university plus ten (10) or more years of progressive and relevant experience. Additional education and certifications may be substituted for a portion of the experience. This is a senior level position with a required ten (10) or more years of relevant design/analysis experience within the fields of Civil and Structural Engineering. Comprehensive knowledge and thorough understanding of applicable AISC, ASCE, ACI, AWS, ASME, SAE, and other relevant industry standards is required. Proficiency with STAAD Pro, GT STRUDL, and/or SAP2000 structural analysis software is required. Understanding and experience with finite element analysis programs such as Siemens NX Nastran and/or MSC Nastran is desired. Ability to perform complex hand calculations is required. With limited guidance, must be capable of utilizing engineering concepts and advanced analysis techniques in order to gather data and write technical dispositions to bring systems/structures to their desired working fidelity. Excellent technical writing, communication, presentation, and customer interface skills. Ability to work effectively and cooperatively in a team environment. Must be well organized, flexible, and capable of effectively prioritizing several multidisciplinary tasks. Inherently self-motivated, demonstrate initiative, and able to work independently (or with minimal supervision). Physical Requirements This position may involve extended periods of sitting or standing. Additional physical requirements include walking, climbing stairs, and accessing remote or elevated structures. Work Environment May be required to work inside and outside throughout the test complex. Walking on uneven terrain including paved areas, gravel/rocks, and dirt/sand, may be required to access various locations on the facility. All work must be completed in a safe manner in accordance with NASA and company safety standards. Equipment and Machines Computers and printers used for producing reports and schedules. Variety of equipment used in testing. Attendance Full-time work hours. Position may require occasional overtime, including weekend work, depending on task. Must be dependable and punctual. Must be able to accurately communicate ideas in writing and verbal communication. Government security clearance may be required in the future. Must maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, clients, co-workers, and management. Other Essential Functions If offered a position, proof of U.S. Citizenship or Legal Permanent Resident/Green Card holder of the United States is required. Must comply with all "drug free workplace" requirements as mandated by directives issued by the appropriate federal contracting officer and the company, which requires drug testing for use of illegal drugs by employees in sensitive positions. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status . PI2b7de7d5-
Medical Manufacturing Technologies LLC
Pennsauken, New Jersey
Description: Senior Supply Chain Analyst Pennsauken, NJ On-site Full-Time Supply Chain & Operations Are you a supply chain professional who thrives at the intersection of strategy and execution? Do you get energized by turning complex data into decisions that move the needle? If so, MMT wants to hear from you. At Medical Manufacturing Technologies (MMT), we design and build the precision tools and automation systems that power the medical device industry. Our work demands excellence - and so do our people. We're adding a Senior Supply Chain Analyst to our Pennsauken, NJ team: a strategic thinker and hands-on operator who can optimize our end-to-end supply chain and help us scale smarter. What You'll Do You'll own the full supply chain picture - from strategic sourcing to daily planning execution - and have a real seat at the table with operations, engineering, and finance leadership. Strategic Sourcing & Supplier Management Lead strategic sourcing initiatives that reduce total cost of ownership across key spend categories Build and manage high-performing supplier relationships - negotiate high-value contracts with confidence Proactively identify and qualify new suppliers to keep our supply base resilient and competitive Run sophisticated cost analyses and "should-cost" models to sharpen our negotiating edge Supply Chain Planning & Analytics Partner with Operations to sync procurement and planning with the S&OP process Analyze demand forecasts to build inventory strategies that hit turnover targets while protecting availability Dig deep into ERP/MRP data to surface insights on spend, PPV, and supplier performance - then turn them into dashboards leadership actually use Procurement Operations & Process Excellence Drive daily planning execution: evaluate and release planned orders, verify BOMs, manage capacity constraints Oversee production scheduling for Machine Shop and Assembly Serve as an Epicor ERP power user - maintain data integrity and champion process efficiency Lead root-cause analysis on supply disruptions, quality issues, and logistics challenges - fix the problem and prevent the next one Optimize working capital by analyzing inventory levels across raw, WIP, and finished goods What You Bring 5+ years of progressive experience in procurement, planning, strategic sourcing, or supply chain analysis in a manufacturing environment Bachelor's degree in Supply Chain Management, Business Administration, Finance, Data Analytics, or a related field Expert-level ERP/MRP skills - Epicor experience is a strong plus; GP, SAP, or Oracle also valued Advanced Excel skills: PivotTables, Power Query, VLOOKUP, financial modeling - you can make data tell a story Strong financial acumen: budgeting, cost accounting, and P&L awareness Track record of influencing cross-functional teams and presenting complex recommendations to senior leadership CPSM, APICS CPIM, or CSCP certification? That's a plus we love to see Why MMT We're a company that means it when we say Innovation without Limitation. At MMT, you'll work alongside engineers and operators who take pride in doing difficult things well. You'll have visibility, ownership, and the tools to make a real impact - not just execute tasks. Competitive compensation: $91,501- $114,377 based on experience, qualifications, and other relevant factors. Work on meaningful projects in precision medical manufacturing Collaborative environment where supply chain has a strategic voice Competitive benefits package designed to support you and your family, including: Medical, Dental, and Vision Insurance; Company-Paid Life Insurance and AD&D; Company-Paid Short-Term and Long-Term Disability; 401(k) with Employer Match; Paid Time Off (PTO); Paid Parental Leave; Employee Bonus Plans; Tuition Reimbursement; Scholarship Program (available for employees' children, grandchildren, and children under legal guardianship); Additional voluntary benefit options Benefits eligibility is subject to plan terms and employment status. Equal Opportunity Employer MMT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other characteristic protected by applicable law. Innovation without Limitatio n. Requirements: PI3c9c66fffe2b-2703
08/09/2026
Full time
Description: Senior Supply Chain Analyst Pennsauken, NJ On-site Full-Time Supply Chain & Operations Are you a supply chain professional who thrives at the intersection of strategy and execution? Do you get energized by turning complex data into decisions that move the needle? If so, MMT wants to hear from you. At Medical Manufacturing Technologies (MMT), we design and build the precision tools and automation systems that power the medical device industry. Our work demands excellence - and so do our people. We're adding a Senior Supply Chain Analyst to our Pennsauken, NJ team: a strategic thinker and hands-on operator who can optimize our end-to-end supply chain and help us scale smarter. What You'll Do You'll own the full supply chain picture - from strategic sourcing to daily planning execution - and have a real seat at the table with operations, engineering, and finance leadership. Strategic Sourcing & Supplier Management Lead strategic sourcing initiatives that reduce total cost of ownership across key spend categories Build and manage high-performing supplier relationships - negotiate high-value contracts with confidence Proactively identify and qualify new suppliers to keep our supply base resilient and competitive Run sophisticated cost analyses and "should-cost" models to sharpen our negotiating edge Supply Chain Planning & Analytics Partner with Operations to sync procurement and planning with the S&OP process Analyze demand forecasts to build inventory strategies that hit turnover targets while protecting availability Dig deep into ERP/MRP data to surface insights on spend, PPV, and supplier performance - then turn them into dashboards leadership actually use Procurement Operations & Process Excellence Drive daily planning execution: evaluate and release planned orders, verify BOMs, manage capacity constraints Oversee production scheduling for Machine Shop and Assembly Serve as an Epicor ERP power user - maintain data integrity and champion process efficiency Lead root-cause analysis on supply disruptions, quality issues, and logistics challenges - fix the problem and prevent the next one Optimize working capital by analyzing inventory levels across raw, WIP, and finished goods What You Bring 5+ years of progressive experience in procurement, planning, strategic sourcing, or supply chain analysis in a manufacturing environment Bachelor's degree in Supply Chain Management, Business Administration, Finance, Data Analytics, or a related field Expert-level ERP/MRP skills - Epicor experience is a strong plus; GP, SAP, or Oracle also valued Advanced Excel skills: PivotTables, Power Query, VLOOKUP, financial modeling - you can make data tell a story Strong financial acumen: budgeting, cost accounting, and P&L awareness Track record of influencing cross-functional teams and presenting complex recommendations to senior leadership CPSM, APICS CPIM, or CSCP certification? That's a plus we love to see Why MMT We're a company that means it when we say Innovation without Limitation. At MMT, you'll work alongside engineers and operators who take pride in doing difficult things well. You'll have visibility, ownership, and the tools to make a real impact - not just execute tasks. Competitive compensation: $91,501- $114,377 based on experience, qualifications, and other relevant factors. Work on meaningful projects in precision medical manufacturing Collaborative environment where supply chain has a strategic voice Competitive benefits package designed to support you and your family, including: Medical, Dental, and Vision Insurance; Company-Paid Life Insurance and AD&D; Company-Paid Short-Term and Long-Term Disability; 401(k) with Employer Match; Paid Time Off (PTO); Paid Parental Leave; Employee Bonus Plans; Tuition Reimbursement; Scholarship Program (available for employees' children, grandchildren, and children under legal guardianship); Additional voluntary benefit options Benefits eligibility is subject to plan terms and employment status. Equal Opportunity Employer MMT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, age, or any other characteristic protected by applicable law. Innovation without Limitatio n. Requirements: PI3c9c66fffe2b-2703
Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576
08/08/2026
Full time
Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/08/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/08/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/08/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/08/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
08/07/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/07/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: The IT Operations Entra team is responsible for the engineering, administration, and continuous improvement of Microsoft Entra services that provide enterprise cloud identity, authentication, authorization, and access management capabilities across the organization. This position plays a key role in the delivery, modernization, and operational sustainment of core Entra capabilities, including hybrid identity synchronization, authentication services, privileged access management, role-based access control, enterprise applications, and application identities. The role partners closely with Azure Platform, IAM, Security, Microsoft 365, and application teams to ensure secure, scalable, and reliable identity services while advancing platform standards and operational excellence. This position serves as a senior technical resource responsible for engineering, implementing, administering, and supporting Microsoft Entra services across the enterprise. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
08/07/2026
Full time
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
08/07/2026
Full time
About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.