This role is the Audio Training Editor for the California Newsroom collaborative journalism partnership. This position requires a journalist who is deeply experienced and skilled in best practices for writing, editing and producing audio content that is consistent with high-quality broadcasts. This role requires an empathetic and human-centered manager who can work with journalists across the state with differing levels of audio expertise. Key to this role will be developing training curricula that can be broadly used across the collaborative, along with more bespoke training to address the specific needs of the collaborative's members. This editor will be required to provide support and advice to editors, producers and reporters as requested. This position plays a critical and high-profile role in advancing the goals of the California Newsroom, working with newsroom leaders at NPR, KQED, LAist, KCRW, Cap Radio, KPBS, CalMatters and other outlets. This editor will be responsible for working with stations on policies and standards to create high-quality broadcast journalism. This editor works with teams of journalists across the state to produce news and feature content that informs and connects with our audience in a timely fashion. They are key team members that can, but don't always, manage small teams. Editors are expected to foster creative approaches to telling the daily, weekly and monthly news, while not overlooking trends and unusual content that make our coverage and region unique in the nation. Editors work in collaboration with other journalists to provide coverage of significant issues, assigning and editing daily news and in-depth features and projects. They work with many different colleagues in the newsroom and assist in all aspects of news production on multiple platforms. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics The mission that drives us: KQED provides citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. Salary Information: $78,000-$97,000 Annually Experience in broadcast media as a trainer, editor, reporter and/or producer; Expertise in audio editing systems commonly used in public radio, including, but not limited to, Adobe Audition, Pro Tools, Audacity and Descript; Demonstrated ability to create and lead training sessions for all levels of experience; Demonstrated skill in radio news scriptwriting; Knowledge of public media audio standards and practices. Essential Functions: Assesses editing needs quickly and addresses them efficiently. Makes sure articles make sequential and logical sense. Fact-checks with author and sources as needed. Ensures text is consistent with KQED style guidelines. Ensures that images and captions are correct. Writes or edits highly effective headlines and excerpts that are accurate, compelling, engaging and SEO friendly. Other duties, as assigned. Non-Essential Functions: Occasionally fills in for other colleagues. Represents KQED at events. Knowledge/Experience Required: Excellent communication and writing skills; ability to write quickly and accurately, with an understanding of tone and style across platforms. Writes text with correct spelling, grammar and punctuation. Ability to meet deadlines and goals while working under pressure. At least one year experience in a similar role in a newsroom or news environment. Experience writing and editing quickly and accurately in English. Command of AP style. Experience with copy editing multimedia content such as graphics, interactives or videos. Proven collaboration skills - which are essential in working with fellow KQED staffers across departments and with partner organizations. Experience navigating the front and back end of a content management system. Familiarity with social media and engagement platforms. Ability to work on their own and as part of a team. Ability to stay focused, organized and proactive. Ability to stay organized and prioritize tasks when working on multiple projects at once. Interest and knowledge in Bay Area news with a focus on local communities. Checks work before publication and maintains adherence to facts. Adherence to copyright laws; understanding of media licensing agreements. Clear communication with colleagues. Ability to stay focused, organized, communicative and proactive - you'll be working with a number of journalists or staffers across the organization, potentially dealing with several different editors. Knowledge/Experience Desired: Non-English language skills (fluency in Spanish, Mandarin or other widely spoken languages in California). Experience with basic HTML. Familiarity with Adobe Creative Suite. Experience using social media tools and platforms to maximize reach and impact. Proven capacity to identify opportunities for stories of high relevance to audiences. Familiarity with and interest in optimizing language for social media and engagement platforms.
09/17/2024
Full time
This role is the Audio Training Editor for the California Newsroom collaborative journalism partnership. This position requires a journalist who is deeply experienced and skilled in best practices for writing, editing and producing audio content that is consistent with high-quality broadcasts. This role requires an empathetic and human-centered manager who can work with journalists across the state with differing levels of audio expertise. Key to this role will be developing training curricula that can be broadly used across the collaborative, along with more bespoke training to address the specific needs of the collaborative's members. This editor will be required to provide support and advice to editors, producers and reporters as requested. This position plays a critical and high-profile role in advancing the goals of the California Newsroom, working with newsroom leaders at NPR, KQED, LAist, KCRW, Cap Radio, KPBS, CalMatters and other outlets. This editor will be responsible for working with stations on policies and standards to create high-quality broadcast journalism. This editor works with teams of journalists across the state to produce news and feature content that informs and connects with our audience in a timely fashion. They are key team members that can, but don't always, manage small teams. Editors are expected to foster creative approaches to telling the daily, weekly and monthly news, while not overlooking trends and unusual content that make our coverage and region unique in the nation. Editors work in collaboration with other journalists to provide coverage of significant issues, assigning and editing daily news and in-depth features and projects. They work with many different colleagues in the newsroom and assist in all aspects of news production on multiple platforms. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. KQED Code of Ethics The mission that drives us: KQED provides citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of exploration- exposing them to new people, places and ideas. Salary Information: $78,000-$97,000 Annually Experience in broadcast media as a trainer, editor, reporter and/or producer; Expertise in audio editing systems commonly used in public radio, including, but not limited to, Adobe Audition, Pro Tools, Audacity and Descript; Demonstrated ability to create and lead training sessions for all levels of experience; Demonstrated skill in radio news scriptwriting; Knowledge of public media audio standards and practices. Essential Functions: Assesses editing needs quickly and addresses them efficiently. Makes sure articles make sequential and logical sense. Fact-checks with author and sources as needed. Ensures text is consistent with KQED style guidelines. Ensures that images and captions are correct. Writes or edits highly effective headlines and excerpts that are accurate, compelling, engaging and SEO friendly. Other duties, as assigned. Non-Essential Functions: Occasionally fills in for other colleagues. Represents KQED at events. Knowledge/Experience Required: Excellent communication and writing skills; ability to write quickly and accurately, with an understanding of tone and style across platforms. Writes text with correct spelling, grammar and punctuation. Ability to meet deadlines and goals while working under pressure. At least one year experience in a similar role in a newsroom or news environment. Experience writing and editing quickly and accurately in English. Command of AP style. Experience with copy editing multimedia content such as graphics, interactives or videos. Proven collaboration skills - which are essential in working with fellow KQED staffers across departments and with partner organizations. Experience navigating the front and back end of a content management system. Familiarity with social media and engagement platforms. Ability to work on their own and as part of a team. Ability to stay focused, organized and proactive. Ability to stay organized and prioritize tasks when working on multiple projects at once. Interest and knowledge in Bay Area news with a focus on local communities. Checks work before publication and maintains adherence to facts. Adherence to copyright laws; understanding of media licensing agreements. Clear communication with colleagues. Ability to stay focused, organized, communicative and proactive - you'll be working with a number of journalists or staffers across the organization, potentially dealing with several different editors. Knowledge/Experience Desired: Non-English language skills (fluency in Spanish, Mandarin or other widely spoken languages in California). Experience with basic HTML. Familiarity with Adobe Creative Suite. Experience using social media tools and platforms to maximize reach and impact. Proven capacity to identify opportunities for stories of high relevance to audiences. Familiarity with and interest in optimizing language for social media and engagement platforms.
Position Summary: This role is the Digital Training Editor for the California Newsroom collaborative journalism partnership. This position requires a journalist who is deeply experienced and skilled in all aspects of digital news production, including writing, editing, and building web sites to maximize impact. This role requires an empathetic and human-centered manager who can work with journalists across the state with differing levels of digital expertise. Key to this role will be developing training curricula that can be broadly used across the collaborative, along with more bespoke trainings to address the specific needs of the collaborative's members. This editor will be required to provide support and advice to editors, producers, and reporters as requested. As more newsrooms pivot to a multiplatform approach, this position will play a critical and high-profile role in advancing the goals of the California Newsroom, working with newsroom leaders at NPR, KQED, LAist, KCRW, Cap Radio, KPBS, CalMatters, and other outlets. This editor will be responsible for working with stations on policies and standards to create high-quality web sites designed to showcase our journalism. Editors at KQED work with teams of journalists to produce news and feature content that informs and connects with our audience in a timely fashion. They are key team members that can, but don't always, manage small teams. Editors are expected to foster creative approaches to telling the daily, weekly, and monthly news, while not overlooking trends and unusual content that make our coverage and region unique in the nation. Editors work in collaboration with other journalists to provide coverage of significant issues, assigning and editing daily news and in-depth features and projects. They work with many different colleagues in the newsroom and assist in all aspects of news production on multiple platforms. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. Salary Information: $78,200 - $97,800 Annually Experience in digital media as a trainer, editor, reporter, and/or producer; Expertise in a variety of content management systems. Demonstrated ability to create and lead training sessions for all levels of experience; Demonstrated skill in digital news writing; Knowledge of public media standards and practices. Essential Functions: Assesses editing needs quickly and addresses them efficiently. Makes sure articles make sequential and logical sense. Fact-checks with author and sources as needed. Ensures text is consistent with style guidelines. Ensures that images and captions are correct. Writes or edits highly effective headlines and excerpts that are accurate, compelling, engaging, and SEO friendly. Works as assignment editor as needed. Other duties, as assigned. Non-Essential Functions: Occasionally fills in for other colleagues. Represents KQED at events. Knowledge/Experience Required: Excellent communication and writing skills; ability to write quickly and accurately, with an understanding of tone and style across platforms. Writes text with correct spelling, grammar, and punctuation. Ability to meet deadlines and goals while working under pressure. At least one year of experience in a similar role in a newsroom or news environment. Experience writing and editing quickly and accurately in English. Command of AP style. Experience with copy editing multimedia content such as graphics, interactives, or videos. Proven collaboration skills - which are essential in working with fellow KQED staffers across departments and with partner organizations. Experience navigating the front and back end of a content management system. Familiarity with social media and engagement platforms. Ability to work on their own and as part of a team. Ability to stay focused, organized, and proactive. Ability to stay organized and prioritize tasks when working on multiple projects at once. Interest and knowledge in Bay Area news with a focus on local communities. Checks work before publication and maintains adherence to facts. Adherence to copyright laws; understanding of media licensing agreements. Clear communication with colleagues. Ability to stay focused, organized, communicative, and proactive - you'll be working with a number of journalists or staffers across the organization, potentially dealing with several different editors. Knowledge/Experience Desired: Non-English language skills (fluency in Spanish, Mandarin, or other widely spoken languages in California). Experience with basic HTML. Familiarity with Adobe Creative Suite. Experience using social media tools and platforms to maximize reach and impact. Proven capacity to identify opportunities for stories of high relevance to audiences. Familiarity with and interest in optimizing language for social media and engagement platforms.
09/16/2024
Full time
Position Summary: This role is the Digital Training Editor for the California Newsroom collaborative journalism partnership. This position requires a journalist who is deeply experienced and skilled in all aspects of digital news production, including writing, editing, and building web sites to maximize impact. This role requires an empathetic and human-centered manager who can work with journalists across the state with differing levels of digital expertise. Key to this role will be developing training curricula that can be broadly used across the collaborative, along with more bespoke trainings to address the specific needs of the collaborative's members. This editor will be required to provide support and advice to editors, producers, and reporters as requested. As more newsrooms pivot to a multiplatform approach, this position will play a critical and high-profile role in advancing the goals of the California Newsroom, working with newsroom leaders at NPR, KQED, LAist, KCRW, Cap Radio, KPBS, CalMatters, and other outlets. This editor will be responsible for working with stations on policies and standards to create high-quality web sites designed to showcase our journalism. Editors at KQED work with teams of journalists to produce news and feature content that informs and connects with our audience in a timely fashion. They are key team members that can, but don't always, manage small teams. Editors are expected to foster creative approaches to telling the daily, weekly, and monthly news, while not overlooking trends and unusual content that make our coverage and region unique in the nation. Editors work in collaboration with other journalists to provide coverage of significant issues, assigning and editing daily news and in-depth features and projects. They work with many different colleagues in the newsroom and assist in all aspects of news production on multiple platforms. KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling. We value the contributions of marginalized people in society - including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people - and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply. Salary Information: $78,200 - $97,800 Annually Experience in digital media as a trainer, editor, reporter, and/or producer; Expertise in a variety of content management systems. Demonstrated ability to create and lead training sessions for all levels of experience; Demonstrated skill in digital news writing; Knowledge of public media standards and practices. Essential Functions: Assesses editing needs quickly and addresses them efficiently. Makes sure articles make sequential and logical sense. Fact-checks with author and sources as needed. Ensures text is consistent with style guidelines. Ensures that images and captions are correct. Writes or edits highly effective headlines and excerpts that are accurate, compelling, engaging, and SEO friendly. Works as assignment editor as needed. Other duties, as assigned. Non-Essential Functions: Occasionally fills in for other colleagues. Represents KQED at events. Knowledge/Experience Required: Excellent communication and writing skills; ability to write quickly and accurately, with an understanding of tone and style across platforms. Writes text with correct spelling, grammar, and punctuation. Ability to meet deadlines and goals while working under pressure. At least one year of experience in a similar role in a newsroom or news environment. Experience writing and editing quickly and accurately in English. Command of AP style. Experience with copy editing multimedia content such as graphics, interactives, or videos. Proven collaboration skills - which are essential in working with fellow KQED staffers across departments and with partner organizations. Experience navigating the front and back end of a content management system. Familiarity with social media and engagement platforms. Ability to work on their own and as part of a team. Ability to stay focused, organized, and proactive. Ability to stay organized and prioritize tasks when working on multiple projects at once. Interest and knowledge in Bay Area news with a focus on local communities. Checks work before publication and maintains adherence to facts. Adherence to copyright laws; understanding of media licensing agreements. Clear communication with colleagues. Ability to stay focused, organized, communicative, and proactive - you'll be working with a number of journalists or staffers across the organization, potentially dealing with several different editors. Knowledge/Experience Desired: Non-English language skills (fluency in Spanish, Mandarin, or other widely spoken languages in California). Experience with basic HTML. Familiarity with Adobe Creative Suite. Experience using social media tools and platforms to maximize reach and impact. Proven capacity to identify opportunities for stories of high relevance to audiences. Familiarity with and interest in optimizing language for social media and engagement platforms.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows Provide Epic Radiant product function expertise for the design, build, and testing for assigned module(s) Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs). Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality. Perform daily monitoring of applications in production use; including 24/7 on call coverage as required. Work with trainers to develop and maintain application specific training curriculum and materials Develop solid relationships with operational stakeholders, customers and business partners Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Radiant and 3+ years of Epic Experience 3+ years of healthcare experience 3+ years of direct client experience Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow Willing or ability to travel 10%-20% as needed Preferred Qualifications: Experience with PACs support and maintenance Proficiency with Excel, Visio, PowerPoint and SharePoint Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/16/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows Provide Epic Radiant product function expertise for the design, build, and testing for assigned module(s) Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs). Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality. Perform daily monitoring of applications in production use; including 24/7 on call coverage as required. Work with trainers to develop and maintain application specific training curriculum and materials Develop solid relationships with operational stakeholders, customers and business partners Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Radiant and 3+ years of Epic Experience 3+ years of healthcare experience 3+ years of direct client experience Direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow Willing or ability to travel 10%-20% as needed Preferred Qualifications: Experience with PACs support and maintenance Proficiency with Excel, Visio, PowerPoint and SharePoint Proven ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, or Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/14/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. Optum seeks an Epic HIM Analyst with hands-on experience in EHR Services implementation and operation projects. They will manage integration teams, train best practices, and align with EHR Services to ensure successful project execution. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Work on HIM configuration changes and builds by maintaining industry and client standards ensuring build quality and timeline adherence as well as debugging and resolving any issues/defects Translate user requirements into functional and technical design specifications and review with client(s) to ensure accuracy Serve as a mentor/subject matter expert to local and client-based team members Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Function as a liaison between Operations, Information Technology (IT) and Third-Party Systems Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required Provide assigned on-site support during go-lives and system upgrades Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Attend, participate in, and contribute to meetings throughout the facility You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in Epic HIM Hospital Coding, Epic HIM Release of Information, Epic Deficiency Tracking and Epic Identity and 2+ years Epic Experience 3+ years healthcare experience Proven direct client healthcare domain knowledge such as patient flow, scheduling, registration, authorization, or eligibility Ability to travel up to 25% Preferred Qualifications: Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Proficiency with MS Excel, Visio, PowerPoint and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities Solid analytical and problem-solving skills In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite electronic medical record applications from conception through development into production Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and complete assignments in a timely manner utilizing excellent customer service skills Demonstrated ability to translate user requirements into system specifications Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems Excellent written and verbal communication skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Join a team of dynamic, results oriented professionals! Named among "The World's Most Admired Companies" by Fortune Magazine Named among "America's 100 Most Trustworthy Companies" by Forbes magazine Named among "Great Places to Work" by Becker's Hospital Review Career Growth Opportunities Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment 401K program (Discretionary matching funds available) Employee Assistance Program Referral Program Dental plans & Vision plans GENEROUS Personal time off Eight Paid Holidays per year Quarterly incentive plans Employee of the month awards with monetary gift and parking space Training Programs Fitness Center with personal trainer on site Wellness programs Flexible work schedule JOB DESCRIPTION OVERVIEW: Position is responsible for reviewing denials assigned to Appeals Role in ETM System and processing appeal from Waystar Appeal system. Maintains accuracy and production to ensure denials are being processed efficiently. Responsibilities of position includes, but not limited to the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews ETM list to identify trends and carrier issues that need to be reported to management. Reviews ETM appeal role denials to determine appropriate action based on carrier requirements. Assembles and prepares documentation in Waystar system to carrier to appeal disputed claims. Assembles, prepares and forwards documentation on Medicaid CA and WC to appeal disputed claims. Handles correspondence related to Medicare, Medicaid, Blue Cross Blue Shield, Managed Care and Tenncare according to written procedure. Assembles and forwards appropriate documentation to the Senior Representative for provider related issues. Maintain knowledge of carrier requirements for appeal completion. Maintain knowledge of ETM system. Maintain knowledge of Waystar appeals processes. Report any consistent errors found during review that affect claims from being processed correctly. Participates in monthly meeting with Appeals Supervisor. Turns to Supervisor for unusual circumstances that may include write-offs, denials, fee schedules, claims, etc. Performs any and all duties as directed by Senior Representative, Appeals Supervisor and Accounts Receivable Manager. QUALIFICATIONS / EXPERIENCE: Demonstrated knowledge of physician billing. Demonstrated knowledge of health care reimbursement guidelines. Knowledge of ICD-10 and CPT-4 coding. Excellent oral and written communication. Detailed in completing Appeal documentation. Knowledge of appeals and review policies for all plans. Thorough working knowledge of physician billing policies and procedures. Computer literate. Excellent follow-up skills. Excellent organizational skills. High school diploma or equivalent. Minimum two years previous medical billing experience preferred with emphasis on research and claim denials in Accounts Receivable. Training classes and seminar attendance may require travel. SUPERVISORY RESPONSIBILITIES: None PHYSICAL / ENVIRONMENTAL DEMANDS: This job will be performed in a well-lighted and well-vented environment. Work is oriented around good visual skills. Eye fatigue may be encountered as extended amount of time is spent in front of computer. This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week. Overtime may be required and can be mandated by Management. DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
09/14/2024
Full time
Join a team of dynamic, results oriented professionals! Named among "The World's Most Admired Companies" by Fortune Magazine Named among "America's 100 Most Trustworthy Companies" by Forbes magazine Named among "Great Places to Work" by Becker's Hospital Review Career Growth Opportunities Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment 401K program (Discretionary matching funds available) Employee Assistance Program Referral Program Dental plans & Vision plans GENEROUS Personal time off Eight Paid Holidays per year Quarterly incentive plans Employee of the month awards with monetary gift and parking space Training Programs Fitness Center with personal trainer on site Wellness programs Flexible work schedule JOB DESCRIPTION OVERVIEW: Position is responsible for reviewing denials assigned to Appeals Role in ETM System and processing appeal from Waystar Appeal system. Maintains accuracy and production to ensure denials are being processed efficiently. Responsibilities of position includes, but not limited to the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: Reviews ETM list to identify trends and carrier issues that need to be reported to management. Reviews ETM appeal role denials to determine appropriate action based on carrier requirements. Assembles and prepares documentation in Waystar system to carrier to appeal disputed claims. Assembles, prepares and forwards documentation on Medicaid CA and WC to appeal disputed claims. Handles correspondence related to Medicare, Medicaid, Blue Cross Blue Shield, Managed Care and Tenncare according to written procedure. Assembles and forwards appropriate documentation to the Senior Representative for provider related issues. Maintain knowledge of carrier requirements for appeal completion. Maintain knowledge of ETM system. Maintain knowledge of Waystar appeals processes. Report any consistent errors found during review that affect claims from being processed correctly. Participates in monthly meeting with Appeals Supervisor. Turns to Supervisor for unusual circumstances that may include write-offs, denials, fee schedules, claims, etc. Performs any and all duties as directed by Senior Representative, Appeals Supervisor and Accounts Receivable Manager. QUALIFICATIONS / EXPERIENCE: Demonstrated knowledge of physician billing. Demonstrated knowledge of health care reimbursement guidelines. Knowledge of ICD-10 and CPT-4 coding. Excellent oral and written communication. Detailed in completing Appeal documentation. Knowledge of appeals and review policies for all plans. Thorough working knowledge of physician billing policies and procedures. Computer literate. Excellent follow-up skills. Excellent organizational skills. High school diploma or equivalent. Minimum two years previous medical billing experience preferred with emphasis on research and claim denials in Accounts Receivable. Training classes and seminar attendance may require travel. SUPERVISORY RESPONSIBILITIES: None PHYSICAL / ENVIRONMENTAL DEMANDS: This job will be performed in a well-lighted and well-vented environment. Work is oriented around good visual skills. Eye fatigue may be encountered as extended amount of time is spent in front of computer. This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week. Overtime may be required and can be mandated by Management. DISCLAIMER: Cooperative, positive, courteous and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with co-workers, peers and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the supervisor. Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to EpicCare Ambulatory Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support and maintain all required system design and build documents and other system documentation Perform daily monitoring of applications in production use Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Ambulatory workflow Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Facilitate communication with stakeholders from initial requirements to final implementation Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in at least one area; Ambulatory, Care Everywhere, Mychart, Beacon, orders 2+ years of Epic Experience or 5+ years direct client experience Proven direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow Ability to travel at least 25% to client locations Preferred Qualifications: Experience in department build, and implementing community connect locations Proficiency with Excel, Visio, PowerPoint and SharePoint Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/12/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum's EHR Services represents one of the fastest growing practices within Optum Insight's Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you'll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to EpicCare Ambulatory Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support and maintain all required system design and build documents and other system documentation Perform daily monitoring of applications in production use Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for EpicCare Ambulatory workflow Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers and business partners Facilitate communication with stakeholders from initial requirements to final implementation Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active / current Epic certification in at least one area; Ambulatory, Care Everywhere, Mychart, Beacon, orders 2+ years of Epic Experience or 5+ years direct client experience Proven direct client healthcare domain knowledge such as clinical documentation workflow, patient portal, closing encounters, and patient flow Ability to travel at least 25% to client locations Preferred Qualifications: Experience in department build, and implementing community connect locations Proficiency with Excel, Visio, PowerPoint and SharePoint Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology, and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide Epic product function, design, build, and testing expertise and experience for Beacon and Willow Epic modules related to EpicCare Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support, and maintain all required system design and build documents and other system documentation Perform daily monitoring of applications in production use Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Beacon workflow Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers, and business partners Facilitate communication with stakeholders from initial requirements to final implementation Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active/current Epic certification in Beacon or Willow 6+ years of healthcare experience 5+ years of direct client experience 4+ years of Epic experience Experience working with Epic configuration Willing or ability to travel up to 20% annually, USA domestic locations. Travel may be lower depending on project requirements Preferred Qualifications: Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Experience in department build, and implementing community connect locations Proficiency with Excel, Visio, PowerPoint, and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills Demonstrates a solid ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations Required to complete and maintain Epic certification in module supporting All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
09/12/2024
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum Enterprise Epic Services team is building an innovative, comprehensive Epic services capability using the collective expertise of our clinical, consulting, delivery, technology, and operations teams. Our Center of Excellence is bringing together some of the greatest minds in the industry to further our mission of making the health system work better for everyone. For you, that means working on high performance teams to leverage the power of technology and services delivery to improve care. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our OEES team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Provide Epic product function, design, build, and testing expertise and experience for Beacon and Willow Epic modules related to EpicCare Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support, and maintain all required system design and build documents and other system documentation Perform daily monitoring of applications in production use Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Beacon workflow Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software Work with trainers to develop and maintain application specific training curriculum and materials Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users Adhere to organization standards for system configuration and change control Develop solid relationships with end user communities, customers, and business partners Facilitate communication with stakeholders from initial requirements to final implementation Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active/current Epic certification in Beacon or Willow 6+ years of healthcare experience 5+ years of direct client experience 4+ years of Epic experience Experience working with Epic configuration Willing or ability to travel up to 20% annually, USA domestic locations. Travel may be lower depending on project requirements Preferred Qualifications: Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills Experience in department build, and implementing community connect locations Proficiency with Excel, Visio, PowerPoint, and SharePoint Key Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic's suite of EMR applications Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills Demonstrates a solid ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations Required to complete and maintain Epic certification in module supporting All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
St. Luke's University Health Network
Allentown, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Credentialed Trainer is responsible for providing successful IT software training and IT support to a diversified audience for our major Healthcare Network's/IT Department's electronic healthcare record system. Utilizes the current Epic system applications as well as future IT project applications. It will require flexible work hours to meet the needs of the user community. JOB DUTIES AND RESPONSIBILITIES: Develop a strong understanding of Information Technology (IT), Epic application(s), and third-party application(s) as implemented at SLUHN Conduct in person and virtual software training classes for the SLUHN community of workforce members as assigned based on credentialing competency Facilitate Network training and communication of changes, enhancements, and upgrade education Demonstrates competency in the curriculum and applications, demonstrating growth, development, and appropriate communication, in the application(s) and/or role(s) for which they are credentialed Identifies and recommends adjustments and updates to educational documents and curriculum based upon direct observation of production usage and training environment and curriculum deficiencies Administers competency tests to end users Maintains training records in the learning management system (My E-Learning) and IT systems as per guidelines Activates end user production access based upon successful completion and all training requirements Responds to end users' needs and collaborates with other training staff to identify and develop appropriate technology solutions for teaching and learning Provides 1:1 support to all levels of SLUHN Network (both clinical and operational) on IT, Epic and third-party application(s) utilizing their knowledge of technical processes, clinical and revenue workflows, and superior customer service skills PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours per day; 8 hours at a time. Walk 6 hours per day; 15 minutes at a time. Consistently lift, carry and push objects up to 10 pounds. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. EDUCATION: Bachelor's degree in education, instructional design, financial, clinical field, or equivalent combination of education and experience is required. Experience with providing training with an (EHR) Electronic Health Record is preferred. TRAINING AND EXPERIENCE: 2 years of experience as SLUHN Credentialed Trainer in Ambulatory, Clinical or Revenue applications and/or 2 years of experience in a formal classroom setting or equivalent environment with excellent classroom facilitation/speaking skills and strong understanding of training methodology. Epic Principal Trainer Proficiency in Training Environment Build for one application within 6 months in position. Active participant in assigned Support Team(s) meetings. Demonstrated knowledge and comfort in fulfilling all levels of requested end user support. 2 - 5 years of healthcare experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
09/11/2024
Full time
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Credentialed Trainer is responsible for providing successful IT software training and IT support to a diversified audience for our major Healthcare Network's/IT Department's electronic healthcare record system. Utilizes the current Epic system applications as well as future IT project applications. It will require flexible work hours to meet the needs of the user community. JOB DUTIES AND RESPONSIBILITIES: Develop a strong understanding of Information Technology (IT), Epic application(s), and third-party application(s) as implemented at SLUHN Conduct in person and virtual software training classes for the SLUHN community of workforce members as assigned based on credentialing competency Facilitate Network training and communication of changes, enhancements, and upgrade education Demonstrates competency in the curriculum and applications, demonstrating growth, development, and appropriate communication, in the application(s) and/or role(s) for which they are credentialed Identifies and recommends adjustments and updates to educational documents and curriculum based upon direct observation of production usage and training environment and curriculum deficiencies Administers competency tests to end users Maintains training records in the learning management system (My E-Learning) and IT systems as per guidelines Activates end user production access based upon successful completion and all training requirements Responds to end users' needs and collaborates with other training staff to identify and develop appropriate technology solutions for teaching and learning Provides 1:1 support to all levels of SLUHN Network (both clinical and operational) on IT, Epic and third-party application(s) utilizing their knowledge of technical processes, clinical and revenue workflows, and superior customer service skills PHYSICAL AND SENSORY REQUIREMENTS: Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours per day; 8 hours at a time. Walk 6 hours per day; 15 minutes at a time. Consistently lift, carry and push objects up to 10 pounds. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision. EDUCATION: Bachelor's degree in education, instructional design, financial, clinical field, or equivalent combination of education and experience is required. Experience with providing training with an (EHR) Electronic Health Record is preferred. TRAINING AND EXPERIENCE: 2 years of experience as SLUHN Credentialed Trainer in Ambulatory, Clinical or Revenue applications and/or 2 years of experience in a formal classroom setting or equivalent environment with excellent classroom facilitation/speaking skills and strong understanding of training methodology. Epic Principal Trainer Proficiency in Training Environment Build for one application within 6 months in position. Active participant in assigned Support Team(s) meetings. Demonstrated knowledge and comfort in fulfilling all levels of requested end user support. 2 - 5 years of healthcare experience preferred. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
Were unique. You should be, too. Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? Were different than most primary care providers. Were rapidly expanding and we need great people to join our team. The Sales Training Manager works with subject-matter expert to establish training programs and develop curriculum specifically for the sales and operations areas of the business. He/she is responsible for managing and updating training materials on the Learning Management System and manage the quality of training being delivered to the sales and operations portions of the business. This individual must be able to demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills. Locations: Detroit, MI Orlando, FL Atlanta, GA Chicago, IL Houston/Dallas, TX ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns the design, development, rollout, and continuous improvement of training programs and courseware for the sales and operations areas, including but not limited to: Role-based curricula, Course outlines, descriptions, and objectives, Course invitations, Training courseware (e-learning modules, virtual training, live classroom, and experiential) Facilitator guides/instructions, Successful completion metrics, Evaluations (L1 and L2 as appropriate) Other materials as needed, Incorporates feedback from SMEs, internal stakeholders, master facilitators and training specialists as needed. Maintains training program quality and integrity by: Supporting the development of and adhering to minimum standards of learning excellence. Providing coaching and mentoring to master trainers as needed. Using and developing standard tools and templates. Incorporating elements of engagement and experiential learning appropriate to program objectives. Conducts training needs assessments where applicable. Ensures alignment of training with our mission, values, and patient promise. Delivers train the trainer to master trainers and supports initial training rollouts to in-market resources as needed. Manages aspects of the Learning Management System such as user records, pulling reports, loading, and testing courses. Oversees multiple projects and may be responsible for mentoring or guiding others. Provides feedback to project participants or stakeholders and is responsible for suggesting different approaches when training is not the right solution Conducts training for sales and operations staff during their onboarding period and as refreshers are needed. Provides coaching when requested to help reinforce behaviors from training. KNOWLEDGE, SKILLS AND ABILITIES: Superior research, analytical, and problem-solving skills. Demonstrated capabilities in teamwork, leadership, and judgment. Self-motivated and goal-oriented. Strong commitment to developing and coaching others. Excellent written and verbal communication skills. Production of high quality deliverables quickly and without errors. Ability to rapidly master new systems and tools and effectively teach others. Ability to apply prior knowledge and insights to a start-up environment. Ability to give candid and appropriate feedback to all levels in the organization both above and below their position. Ability to mentor, guide, or coach team members and influence without having directly authority. Ability to lead project teams both inside the department and outside. Fluent in English. This position requires 25% - 50% of local and national travel. Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day. EDUCATION AND EXPERIENCE CRITERIA: Minimum 3-5 years of experience in sales training. Minimum of 1-3 years of experience in healthcare operations training such as a clinic, hospital, or free-standing healthcare facility a plus. Minimum of 5 years of experience in facilitating and delivering training programs. Minimum 5 years of experience developing e-learning, virtual, classroom, and experiential learning courseware for technical and soft skills training in a corporate environment. Experience conducting train the trainer sessions in a corporate environment. Familiarity with competency-based learning. Familiarity with learning management systems (LMS) preferred. Intermediate knowledge of SalesForce. Advanced virtual and e-learning design and distribution skills.
02/26/2022
Full time
Were unique. You should be, too. Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? Were different than most primary care providers. Were rapidly expanding and we need great people to join our team. The Sales Training Manager works with subject-matter expert to establish training programs and develop curriculum specifically for the sales and operations areas of the business. He/she is responsible for managing and updating training materials on the Learning Management System and manage the quality of training being delivered to the sales and operations portions of the business. This individual must be able to demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills. Locations: Detroit, MI Orlando, FL Atlanta, GA Chicago, IL Houston/Dallas, TX ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Owns the design, development, rollout, and continuous improvement of training programs and courseware for the sales and operations areas, including but not limited to: Role-based curricula, Course outlines, descriptions, and objectives, Course invitations, Training courseware (e-learning modules, virtual training, live classroom, and experiential) Facilitator guides/instructions, Successful completion metrics, Evaluations (L1 and L2 as appropriate) Other materials as needed, Incorporates feedback from SMEs, internal stakeholders, master facilitators and training specialists as needed. Maintains training program quality and integrity by: Supporting the development of and adhering to minimum standards of learning excellence. Providing coaching and mentoring to master trainers as needed. Using and developing standard tools and templates. Incorporating elements of engagement and experiential learning appropriate to program objectives. Conducts training needs assessments where applicable. Ensures alignment of training with our mission, values, and patient promise. Delivers train the trainer to master trainers and supports initial training rollouts to in-market resources as needed. Manages aspects of the Learning Management System such as user records, pulling reports, loading, and testing courses. Oversees multiple projects and may be responsible for mentoring or guiding others. Provides feedback to project participants or stakeholders and is responsible for suggesting different approaches when training is not the right solution Conducts training for sales and operations staff during their onboarding period and as refreshers are needed. Provides coaching when requested to help reinforce behaviors from training. KNOWLEDGE, SKILLS AND ABILITIES: Superior research, analytical, and problem-solving skills. Demonstrated capabilities in teamwork, leadership, and judgment. Self-motivated and goal-oriented. Strong commitment to developing and coaching others. Excellent written and verbal communication skills. Production of high quality deliverables quickly and without errors. Ability to rapidly master new systems and tools and effectively teach others. Ability to apply prior knowledge and insights to a start-up environment. Ability to give candid and appropriate feedback to all levels in the organization both above and below their position. Ability to mentor, guide, or coach team members and influence without having directly authority. Ability to lead project teams both inside the department and outside. Fluent in English. This position requires 25% - 50% of local and national travel. Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day. EDUCATION AND EXPERIENCE CRITERIA: Minimum 3-5 years of experience in sales training. Minimum of 1-3 years of experience in healthcare operations training such as a clinic, hospital, or free-standing healthcare facility a plus. Minimum of 5 years of experience in facilitating and delivering training programs. Minimum 5 years of experience developing e-learning, virtual, classroom, and experiential learning courseware for technical and soft skills training in a corporate environment. Experience conducting train the trainer sessions in a corporate environment. Familiarity with competency-based learning. Familiarity with learning management systems (LMS) preferred. Intermediate knowledge of SalesForce. Advanced virtual and e-learning design and distribution skills.
Job Locations: US-MO-Kansas City Your Opportunity: Join the Smithfield Family! A great job and a great future await you at Smithfield Foods. As the world's largest pork processor and largest hog producer in the United States, we're a $16 billion global food company with more than 55,000 employees. We're looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Current opportunities include positions in General Production, Maintenance Mechanics, Quality Assurance and Food Safety. Our team members receive industry-leading wages and are eligible for great benefits packages: General Production $15.00/hour Starting Pay Comprehensive Health Insurance, Retirement Benefits and More $3,000.00 Welcome Bonusmust meet program eligibility for payout In addition, we offer opportunities for career growth, professional development, and tuition assistance. Core Responsibilities: Set up and operate various production equipment. Use computer controls to adjust programs, settings and parameters. Trouble shoot problems effectively to prevent downtime. Effectively communicate with Processing Supervisor, Blender Operator, Rework Handler, Trainer and line personnel to maximize efficiency and minimize down time. Help prepare and conduct effective product changeovers. Be able to perform minor mechanical adjustments. Be able to use various tools (screwdriver, hammer, wrench, pliers, etc…) Take apart production equipment at end of run for sanitation crew. Follow our color code system in regards to food safety. Other typical processing duties. Maintain a clean and organized work environment. Change or clean grind plates at breaks and lunch. Read scale in order to maintain proper weight per specification. Other duties as directed by Supervisor. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Ability to operate equipment safely and efficiently. Willingness to add to knowledge base and skillset. May be required to work long hours and weekends as department and plant operations demand. Experience in the food industry, preferred. Ability to work well with others in fast paced, dynamic environment. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. Work Environment & Physical Demands: The physical demands and work environment characteristics described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals. Noise level in the work environment is usually moderate but can be loud when in the production area. Occasionally lift and/or move up to 70 pounds. Specific vision abilities required include close vision, distance vision and ability to adjust focus. Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Careers and Benefits: To learn more about Smithfield's benefits, visit . PEOPLE MATTER More than 63,000 employees globally drive our success. We strive to create a fair, ethical and rewarding work environment. GROWTH & DEVELOPMENT Working at Smithfield isn't just a job - it's the foundation for a lifelong career with training designed to help you advance professionally. BENEFITS Our people matter. That's why we offer excellent, comprehensive benefits packages to our full-time employees. SUSTAINABILITY PLEDGE Sustainability is ingrained in our culture and guides how we operate. We believe in innovating for the future. About Smithfield Foods: Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. Our 43,000 U.S. team members and 16,000 European employees are dedicated to producing "Good food. Responsibly.®" and have made us one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our neighbors in need. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit , and connect with us on , , and . EEO/AA Information: Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans status or status as a disabled individual or any other protected group status or non-job related characteristic as directed by law.
10/29/2021
Full time
Job Locations: US-MO-Kansas City Your Opportunity: Join the Smithfield Family! A great job and a great future await you at Smithfield Foods. As the world's largest pork processor and largest hog producer in the United States, we're a $16 billion global food company with more than 55,000 employees. We're looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Current opportunities include positions in General Production, Maintenance Mechanics, Quality Assurance and Food Safety. Our team members receive industry-leading wages and are eligible for great benefits packages: General Production $15.00/hour Starting Pay Comprehensive Health Insurance, Retirement Benefits and More $3,000.00 Welcome Bonusmust meet program eligibility for payout In addition, we offer opportunities for career growth, professional development, and tuition assistance. Core Responsibilities: Set up and operate various production equipment. Use computer controls to adjust programs, settings and parameters. Trouble shoot problems effectively to prevent downtime. Effectively communicate with Processing Supervisor, Blender Operator, Rework Handler, Trainer and line personnel to maximize efficiency and minimize down time. Help prepare and conduct effective product changeovers. Be able to perform minor mechanical adjustments. Be able to use various tools (screwdriver, hammer, wrench, pliers, etc…) Take apart production equipment at end of run for sanitation crew. Follow our color code system in regards to food safety. Other typical processing duties. Maintain a clean and organized work environment. Change or clean grind plates at breaks and lunch. Read scale in order to maintain proper weight per specification. Other duties as directed by Supervisor. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Ability to operate equipment safely and efficiently. Willingness to add to knowledge base and skillset. May be required to work long hours and weekends as department and plant operations demand. Experience in the food industry, preferred. Ability to work well with others in fast paced, dynamic environment. Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment. Work Environment & Physical Demands: The physical demands and work environment characteristics described here are representative of those an employee should possess to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals. Noise level in the work environment is usually moderate but can be loud when in the production area. Occasionally lift and/or move up to 70 pounds. Specific vision abilities required include close vision, distance vision and ability to adjust focus. Frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. Careers and Benefits: To learn more about Smithfield's benefits, visit . PEOPLE MATTER More than 63,000 employees globally drive our success. We strive to create a fair, ethical and rewarding work environment. GROWTH & DEVELOPMENT Working at Smithfield isn't just a job - it's the foundation for a lifelong career with training designed to help you advance professionally. BENEFITS Our people matter. That's why we offer excellent, comprehensive benefits packages to our full-time employees. SUSTAINABILITY PLEDGE Sustainability is ingrained in our culture and guides how we operate. We believe in innovating for the future. About Smithfield Foods: Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. Our 43,000 U.S. team members and 16,000 European employees are dedicated to producing "Good food. Responsibly.®" and have made us one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our neighbors in need. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit , and connect with us on , , and . EEO/AA Information: Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans status or status as a disabled individual or any other protected group status or non-job related characteristic as directed by law.
Job Summary: Responsible for manufacture of biologics products which includes performing activities within production facilities to support manufacture of upstream/downstream operations according to current Good Manufacturing Practices (cGMPs). Essential Duties and Responsibilities: Practices and promotes safe work habits and adheres to Wuxi safety procedures and guidelines Fulfills role of lead trainer on numerous operations and is an area SME Demonstrates ability to troubleshoot basic mechanical operations Assists with application of GMP concepts and can recommend and identify improvements as the process develops during phases of technical transfer Understands all operations, functions, capability of equipment and ancillary support and can demonstrates the ability to troubleshoot basic mechanical operations Utilizes all support systems (e.g. LIMS) with demonstrated proficiency and able to act as a subject matter expert (SME) and/or Super user on multiple systems Follows compliance and regulatory requirements and current Good Manufacturing Practices (cGMPs) and understands 'why' behind the regulations. Able to coach and mentor others to do the same Communicates with internal stakeholders scientific and process data and recommends path for forward processing Follows, executes, authors, and improves the efficiency and execution of Standard Operating Procedures (SOPs) and Master Batch Records (MBRs) Identifies, escalates, and documents events and variances that deviate from normal operation; participate as needed in investigations Effectively utilizes Microsoft office applications May lead shift handover and/or act as shift lead in the absence of supervisor Mentors less experienced operators and performs support function for supervisor Perform job specific tasks in compliance with applicable Regulations, International Standards, and WuXi Biologics Policies Qualifications: High School Diploma/GED with 5-7 years in cGXP manufacturing environment, or Bachelor's degree with 3-5 years of experience in bulk biologics cGMP manufacturing Experience facilitating and delivering training Experience reviewing and creating controlled documents Experience in leading teams Physical Requirements: Ability to lift 50lbs Ability to stand on average 10 hours per shift Ability to gown and gain entry to manufacturing areas Ability to workday and night shift, as applicable Ability to work in a cold room environment (2-10 degrees C) Ability to work in Lab setting with Biohazards /various Chemicals Ability to identify and distinguish colors Ability to perform activities with repetitive motions Ability to climb Ladders / Stairs / Scaffolding The job description does not intend to list all the duties and responsibilities assigned to this position. Employee holding this position would be required to perform other job-related duties/responsibilities based on their expertise and company business needs An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
09/22/2021
Full time
Job Summary: Responsible for manufacture of biologics products which includes performing activities within production facilities to support manufacture of upstream/downstream operations according to current Good Manufacturing Practices (cGMPs). Essential Duties and Responsibilities: Practices and promotes safe work habits and adheres to Wuxi safety procedures and guidelines Fulfills role of lead trainer on numerous operations and is an area SME Demonstrates ability to troubleshoot basic mechanical operations Assists with application of GMP concepts and can recommend and identify improvements as the process develops during phases of technical transfer Understands all operations, functions, capability of equipment and ancillary support and can demonstrates the ability to troubleshoot basic mechanical operations Utilizes all support systems (e.g. LIMS) with demonstrated proficiency and able to act as a subject matter expert (SME) and/or Super user on multiple systems Follows compliance and regulatory requirements and current Good Manufacturing Practices (cGMPs) and understands 'why' behind the regulations. Able to coach and mentor others to do the same Communicates with internal stakeholders scientific and process data and recommends path for forward processing Follows, executes, authors, and improves the efficiency and execution of Standard Operating Procedures (SOPs) and Master Batch Records (MBRs) Identifies, escalates, and documents events and variances that deviate from normal operation; participate as needed in investigations Effectively utilizes Microsoft office applications May lead shift handover and/or act as shift lead in the absence of supervisor Mentors less experienced operators and performs support function for supervisor Perform job specific tasks in compliance with applicable Regulations, International Standards, and WuXi Biologics Policies Qualifications: High School Diploma/GED with 5-7 years in cGXP manufacturing environment, or Bachelor's degree with 3-5 years of experience in bulk biologics cGMP manufacturing Experience facilitating and delivering training Experience reviewing and creating controlled documents Experience in leading teams Physical Requirements: Ability to lift 50lbs Ability to stand on average 10 hours per shift Ability to gown and gain entry to manufacturing areas Ability to workday and night shift, as applicable Ability to work in a cold room environment (2-10 degrees C) Ability to work in Lab setting with Biohazards /various Chemicals Ability to identify and distinguish colors Ability to perform activities with repetitive motions Ability to climb Ladders / Stairs / Scaffolding The job description does not intend to list all the duties and responsibilities assigned to this position. Employee holding this position would be required to perform other job-related duties/responsibilities based on their expertise and company business needs An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
