If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Principal Mobile Engineer The Growth and Loyalty technology organization is responsible for three distinct areas of Expedia Group Traveler Experiences. Growth, which is focused on bringing engaged users into our brands with relevant and intelligent experiences. This includes all landing pages, including homepage and dateless product details pages, the Search Form and Navigation experiences as well as the home screen and notification strategies on the app. Discovery and Personalisation, which are our platform capabilities for personalization, incentives and recommendations. Identity and Loyalty Experiences, focused on the sign in/up, profile experiences as well as all the loyalty related experiences across the traveller journey. This puts us at the heart of Expedia Groups strategy, driving growth through smart traffic acquisition, driving customers to sign in, increase loyalty program membership, while ensuring contextual, personalized and cohesive experience for all platforms, and brands. As a Principal Mobile Engineer within this organization, you will be pivotal to our ambition of having a best-in-class mobile app experience, crafting solutions and providing technical leadership to engineering teams across these areas while contributing to the more foundational elements of the Mobile platform. What you will do: Establish relationships with leaders across the organization to understand and address business problems through the lens of technology. Advocate crafting stable, scalable, resilient, composable and extendable software solutions. Guide and mentor individuals when evaluating the impact of a solution to ensure linkages between structure, people, process and technology. Support EG technologists in communities of practice and provide stewardship to the teams. Keep up with industry practices and develop methods to implement them for our ecosystem. Go beyond organization structures to deliver on technology and architectural initiatives that span the whole traveler and partner experience. Work directly with other architects to ensure delivery of a cohesive developer and customer experience across all platforms. Possess a recognized ability to fill in for peer engineering director as the need arises in setting technical next steps in co-ordination with engineering management. Develop north star vision for domains in which you are focused on Who you are: Bachelor's degree in a related technical field, or equivalent experience Have a strong UX Software Engineering experience Experienced in standard software engineering practices & methodologies enabling the full software development process, including establishing coding standards, code reviews, source control management, build processes and testing Possess a strong understanding of business need, help us translate vague business requirements to solutions, and lead their execution Understand systems being crafted across Expedia Group and how our business units can integrate with them Strong understanding of best practices around experimentation, analytics and observability so that large problems can be solved iteratively. Like us, you care deeply about customers, and are open to a continuous feedback loop: We ship. We learn. We improve. We change! You also care about our developers and their experience working with the platform. Engage with them, gather feedback and work across organizational boundaries to drive change as needed to increase productivity. Proficient in interactions, transitions, animations, and motion behaviors. Proficient with layout and screen flow, and crafting apps for accessibility Hard-working and influential individual contributor, who sets an example, mentors colleagues, and is hands-on where needed Communicates and collaborates with technical and non-technical leadership within EG, across many subject areas Skillsets: Experience with end-to-end developing and publishing multiple native apps, preferably across platforms Well versed in API technologies, understanding of Server Driven UI approaches, API-first design methodologies, including GraphQL Strong grasp of object-oriented concepts, client/server architecture, high-performant design Conversant with Kotlin/Java and Swift/ObjC, Android Studio/Jetbrains IDE and Xcode Ability to evaluate trade-offs of memory, power, connectivity, performance, and other constraints in embedded systems Hands on experience building native UX with modern declarative systems: Jetpack Compose/Flow and SwiftUI/Combine, can have a preference to a platform but navigates both Practices Test Driven Development, and has experience with testing frameworks Familiarity with Continuous Development/Integration tools like Github Actions, Spinnaker Deep understanding of MVVM and other design patterns e.g., SOLID, and how to create testable and debuggable code Experience working with multi-module projects, shared libraries Previous experience building adaptable, ML powered experiences desirable The total cash range for this position in Austin is $ 221,000 to $ 309,500 . Employees in this role have the potential to increase their pay up to $ 353,500 , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $ 202,500 to $ 283,500 . Employees in this role have the potential to increase their pay up to $ 324,000 , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $221,000.00 to $309,500.00. Employees in this role have the potential to increase their pay up to $353,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits . About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
09/09/2024
Full time
If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application. Principal Mobile Engineer The Growth and Loyalty technology organization is responsible for three distinct areas of Expedia Group Traveler Experiences. Growth, which is focused on bringing engaged users into our brands with relevant and intelligent experiences. This includes all landing pages, including homepage and dateless product details pages, the Search Form and Navigation experiences as well as the home screen and notification strategies on the app. Discovery and Personalisation, which are our platform capabilities for personalization, incentives and recommendations. Identity and Loyalty Experiences, focused on the sign in/up, profile experiences as well as all the loyalty related experiences across the traveller journey. This puts us at the heart of Expedia Groups strategy, driving growth through smart traffic acquisition, driving customers to sign in, increase loyalty program membership, while ensuring contextual, personalized and cohesive experience for all platforms, and brands. As a Principal Mobile Engineer within this organization, you will be pivotal to our ambition of having a best-in-class mobile app experience, crafting solutions and providing technical leadership to engineering teams across these areas while contributing to the more foundational elements of the Mobile platform. What you will do: Establish relationships with leaders across the organization to understand and address business problems through the lens of technology. Advocate crafting stable, scalable, resilient, composable and extendable software solutions. Guide and mentor individuals when evaluating the impact of a solution to ensure linkages between structure, people, process and technology. Support EG technologists in communities of practice and provide stewardship to the teams. Keep up with industry practices and develop methods to implement them for our ecosystem. Go beyond organization structures to deliver on technology and architectural initiatives that span the whole traveler and partner experience. Work directly with other architects to ensure delivery of a cohesive developer and customer experience across all platforms. Possess a recognized ability to fill in for peer engineering director as the need arises in setting technical next steps in co-ordination with engineering management. Develop north star vision for domains in which you are focused on Who you are: Bachelor's degree in a related technical field, or equivalent experience Have a strong UX Software Engineering experience Experienced in standard software engineering practices & methodologies enabling the full software development process, including establishing coding standards, code reviews, source control management, build processes and testing Possess a strong understanding of business need, help us translate vague business requirements to solutions, and lead their execution Understand systems being crafted across Expedia Group and how our business units can integrate with them Strong understanding of best practices around experimentation, analytics and observability so that large problems can be solved iteratively. Like us, you care deeply about customers, and are open to a continuous feedback loop: We ship. We learn. We improve. We change! You also care about our developers and their experience working with the platform. Engage with them, gather feedback and work across organizational boundaries to drive change as needed to increase productivity. Proficient in interactions, transitions, animations, and motion behaviors. Proficient with layout and screen flow, and crafting apps for accessibility Hard-working and influential individual contributor, who sets an example, mentors colleagues, and is hands-on where needed Communicates and collaborates with technical and non-technical leadership within EG, across many subject areas Skillsets: Experience with end-to-end developing and publishing multiple native apps, preferably across platforms Well versed in API technologies, understanding of Server Driven UI approaches, API-first design methodologies, including GraphQL Strong grasp of object-oriented concepts, client/server architecture, high-performant design Conversant with Kotlin/Java and Swift/ObjC, Android Studio/Jetbrains IDE and Xcode Ability to evaluate trade-offs of memory, power, connectivity, performance, and other constraints in embedded systems Hands on experience building native UX with modern declarative systems: Jetpack Compose/Flow and SwiftUI/Combine, can have a preference to a platform but navigates both Practices Test Driven Development, and has experience with testing frameworks Familiarity with Continuous Development/Integration tools like Github Actions, Spinnaker Deep understanding of MVVM and other design patterns e.g., SOLID, and how to create testable and debuggable code Experience working with multi-module projects, shared libraries Previous experience building adaptable, ML powered experiences desirable The total cash range for this position in Austin is $ 221,000 to $ 309,500 . Employees in this role have the potential to increase their pay up to $ 353,500 , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Chicago is $ 202,500 to $ 283,500 . Employees in this role have the potential to increase their pay up to $ 324,000 , which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Seattle is $221,000.00 to $309,500.00. Employees in this role have the potential to increase their pay up to $353,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits . About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
09/09/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
09/09/2024
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt The Site Operator is responsible for the on-site generation of renewable energy for RWE Clean Energy (RWECE) assets. The candidate will be responsible for operating, maintaining and monitoring renewable energy assets (wind, solar, etc.) and energy infrastructure projects through close collaboration with RWECE's operators, engineers, asset managers, project managers and developers as well as on-site subcontractors. The candidate will be responsible for operating one or more plants (home base), as well as overseeing all operations, maintenance, and event responses at the other plants in the region. The candidate will furthermore be responsible for ensuring all operations and maintenance activities in the region are performed in accordance with industry best practices and best safety, practices, RWECE procedures, plans, and guidelines as well as all pertinent laws and regulations. Responsibilities: Plant Maintenance Maintain and repair plant components; troubleshoot and resolve problems that may arise Perform preventive maintenance to ensure long term profitability, plant reliability and risk minimization Plant Operations Oversee production of renewable energy at a particular site(s), ensuring that plants operate within design parameters in a reliable, safe and efficient manner Monitor production to ensure plants are meeting performance expectations Resolve operational abnormalities Technical Support Perform operational analysis as required to support Asset Management and Project Development Create and distribute daily, weekly and monthly operational reports Technical Expertise Stay abreast of codes and standards as they relate to the industry Develop relationships with suppliers that result in beneficial synergies General Manage contractors as required, act as local RWECE liaison, develop long range plans and work with local civic groups as required Qualifications: Electrical engineering degree preferred Licensed Electrician Demonstrated leadership ability Minimum 3 years experience in a related renewable energy field, with direct expertise in electrical engineering preferred Minimum 3 years experience in power plant construction/operations environment Prior experience with power generation, renewable and gas facilities is a plus Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Ability to work safely in extreme environments (hot sun, cold, etc.) Ability to walk, climb, and stand extensively during the work day Knowledge of and experience with the use of hand and power tools Knowledge of environmental and safety policies and procedures Ability to work within tight deadlines Ability to work independently and as part of a team Ability and willingness to travel to and from job sites as assigned This position is an office-based role with some travel and visits to other RWECE office and field locations Must be able to sit, walk, or stand for long durations of time Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 87748 We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. RWE Clean Energy is one of the biggest names in the US renewables industry - and No.2 in solar. With a 1,500-strong team, the business has over 15 years' experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future. As part of the RWE Group's Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you'll have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.
09/09/2024
Full time
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt The Site Operator is responsible for the on-site generation of renewable energy for RWE Clean Energy (RWECE) assets. The candidate will be responsible for operating, maintaining and monitoring renewable energy assets (wind, solar, etc.) and energy infrastructure projects through close collaboration with RWECE's operators, engineers, asset managers, project managers and developers as well as on-site subcontractors. The candidate will be responsible for operating one or more plants (home base), as well as overseeing all operations, maintenance, and event responses at the other plants in the region. The candidate will furthermore be responsible for ensuring all operations and maintenance activities in the region are performed in accordance with industry best practices and best safety, practices, RWECE procedures, plans, and guidelines as well as all pertinent laws and regulations. Responsibilities: Plant Maintenance Maintain and repair plant components; troubleshoot and resolve problems that may arise Perform preventive maintenance to ensure long term profitability, plant reliability and risk minimization Plant Operations Oversee production of renewable energy at a particular site(s), ensuring that plants operate within design parameters in a reliable, safe and efficient manner Monitor production to ensure plants are meeting performance expectations Resolve operational abnormalities Technical Support Perform operational analysis as required to support Asset Management and Project Development Create and distribute daily, weekly and monthly operational reports Technical Expertise Stay abreast of codes and standards as they relate to the industry Develop relationships with suppliers that result in beneficial synergies General Manage contractors as required, act as local RWECE liaison, develop long range plans and work with local civic groups as required Qualifications: Electrical engineering degree preferred Licensed Electrician Demonstrated leadership ability Minimum 3 years experience in a related renewable energy field, with direct expertise in electrical engineering preferred Minimum 3 years experience in power plant construction/operations environment Prior experience with power generation, renewable and gas facilities is a plus Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Ability to work safely in extreme environments (hot sun, cold, etc.) Ability to walk, climb, and stand extensively during the work day Knowledge of and experience with the use of hand and power tools Knowledge of environmental and safety policies and procedures Ability to work within tight deadlines Ability to work independently and as part of a team Ability and willingness to travel to and from job sites as assigned This position is an office-based role with some travel and visits to other RWECE office and field locations Must be able to sit, walk, or stand for long durations of time Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 87748 We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. RWE Clean Energy is one of the biggest names in the US renewables industry - and No.2 in solar. With a 1,500-strong team, the business has over 15 years' experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future. As part of the RWE Group's Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you'll have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
09/09/2024
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
09/09/2024
Full time
FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary As the Sr. Software Engineer - Site Reliability Engineering SRE), you will be responsible for the availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning for the FreeWheel platforms. You will engage in designing, analyzing and troubleshooting large-scale distributed systems, debugging /optimizing code, and automating routine tasks. You will be part of a team consisting of a healthy mix between software and technology infrastructure backgrounds, provide subject matter expertise, resolve complex break/fix scenarios and engage broader teams as necessary, partner with engineering, vendors and client services to deliver successful technical solutions. You shall work with limited supervision and direction while executing associated functions and responsibilities, follows operational practices and independently determines/develops approaches for non-routine solutions. Job Description Core Responsibilities Be responsible for reliability and technical operation of FreeWheel TV Platform UI & API component(s). Implement technical solutions for measurement and improvement on reliability / quality / efficiency of FreeWheel platforms. Performs a variety of complex analytical duties in the planning, deployment, testing and evaluation of FreeWheel products. Possesses in-depth working knowledge of FreeWheel platforms, infrastructure, internal processes and teams/partners. Support FreeWheel powered live events such as Super Bowl, Olympic Games, March Madness, and FIFA World Cup. Plug into software release cycle, work closely with developers to ensure software releases are well designed, planned, implemented, released, and monitored. Participate in design and implementation in authoring infrastructure as code with best practices, tool use, and quality assurance. Responsible for dedicating 30% of the time in tools development, written in Python or Golang. Those may include tools for Continuous Delivery, Infrastructure Scaling, etc. Engineer technical solutions for infrastructure and application management, monitoring, and operations with standardization and automation focus. Leverages engineering methodologies and technical knowledge in specific areas of focus. Perform code level debugging on issues escalated to the team. Work on-call shift, and support incident prevention, response, and retrospect. Acts as an advocate for engineering and technical operations procedures, policies, processes and SRE best practices. Work closely with developers and vendors to identify and drive improvements including production quality, operational efficiency, engineering productivity. Provide support for the Cybersecurity program needs such as patching, vulnerability cleanup, secure server configuration, testing and validation, technical controls implementation and cybersecurity incident remediation efforts. Provide training and coaching to peers and more junior SRE team members. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Minimum requirements Bachelor's degree in computer science, a related engineering field, or equivalent practical experience. Prior 5 years of experience in software engineering with one of programming languages: Python, Golang, JavaScript. Prior 3 year of technical operation experience for business-critical application(s) over public cloud (AWS specific is a big plus) services: VPC, subnets, network access control lists, security groups, EC2 instances, S3 buckets, IAM, Route 53, Lambda. Prior 3 year of experience with SDLC tools: Containers, Kubernetes, Docker, Salt / Ansible / Chef / Puppet, Jenkins, Git. Prior experience of Linux administration, network security, and system infrastructure. Good communication and collaboration, within/across team(s) and continents. Work / Shift Timings: Selected candidate will be expected to work Eastern Standard hours & be able to work on weekend during on-call rotation schedule: usually 12 hours a day including weekend. Preferred requirements Prior experience in supporting business-critical services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews. Technical leadership and influence demonstrated in focused product/tech areas and practices. Prior experience of providing technical solutions at an internet company. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors, and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Salary: National Pay Range: $96,706.14 USD-$226,655.01 USD Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
09/09/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt The Site Operator is responsible for the on-site generation of renewable energy for RWE Clean Energy (RWECE) assets. The candidate will be responsible for operating, maintaining and monitoring renewable energy assets (wind, solar, etc.) and energy infrastructure projects through close collaboration with RWECE's operators, engineers, asset managers, project managers and developers as well as on-site subcontractors. The candidate will be responsible for operating one or more plants (home base), as well as overseeing all operations, maintenance, and event responses at the other plants in the region. The candidate will furthermore be responsible for ensuring all operations and maintenance activities in the region are performed in accordance with industry best practices and best safety, practices, RWECE procedures, plans, and guidelines as well as all pertinent laws and regulations. Responsibilities: Plant Maintenance Maintain and repair plant components; troubleshoot and resolve problems that may arise Perform preventive maintenance to ensure long term profitability, plant reliability and risk minimization Plant Operations Oversee production of renewable energy at a particular site(s), ensuring that plants operate within design parameters in a reliable, safe and efficient manner Monitor production to ensure plants are meeting performance expectations Resolve operational abnormalities Technical Support Perform operational analysis as required to support Asset Management and Project Development Create and distribute daily, weekly and monthly operational reports Technical Expertise Stay abreast of codes and standards as they relate to the industry Develop relationships with suppliers that result in beneficial synergies General Manage contractors as required, act as local RWECE liaison, develop long range plans and work with local civic groups as required Qualifications: Electrical engineering degree preferred Licensed Electrician Demonstrated leadership ability Minimum 3 years experience in a related renewable energy field, with direct expertise in electrical engineering preferred Minimum 3 years experience in power plant construction/operations environment Prior experience with power generation, renewable and gas facilities is a plus Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Ability to work safely in extreme environments (hot sun, cold, etc.) Ability to walk, climb, and stand extensively during the work day Knowledge of and experience with the use of hand and power tools Knowledge of environmental and safety policies and procedures Ability to work within tight deadlines Ability to work independently and as part of a team Ability and willingness to travel to and from job sites as assigned This position is an office-based role with some travel and visits to other RWECE office and field locations Must be able to sit, walk, or stand for long durations of time Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 87746 We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. RWE Clean Energy is one of the biggest names in the US renewables industry - and No.2 in solar. With a 1,500-strong team, the business has over 15 years' experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future. As part of the RWE Group's Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you'll have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.
09/09/2024
Full time
RWE Clean Energy, LLC To start as soon as possible, full time, permanent Functional area: Operations & Maintenance Remuneration: Non-Exempt The Site Operator is responsible for the on-site generation of renewable energy for RWE Clean Energy (RWECE) assets. The candidate will be responsible for operating, maintaining and monitoring renewable energy assets (wind, solar, etc.) and energy infrastructure projects through close collaboration with RWECE's operators, engineers, asset managers, project managers and developers as well as on-site subcontractors. The candidate will be responsible for operating one or more plants (home base), as well as overseeing all operations, maintenance, and event responses at the other plants in the region. The candidate will furthermore be responsible for ensuring all operations and maintenance activities in the region are performed in accordance with industry best practices and best safety, practices, RWECE procedures, plans, and guidelines as well as all pertinent laws and regulations. Responsibilities: Plant Maintenance Maintain and repair plant components; troubleshoot and resolve problems that may arise Perform preventive maintenance to ensure long term profitability, plant reliability and risk minimization Plant Operations Oversee production of renewable energy at a particular site(s), ensuring that plants operate within design parameters in a reliable, safe and efficient manner Monitor production to ensure plants are meeting performance expectations Resolve operational abnormalities Technical Support Perform operational analysis as required to support Asset Management and Project Development Create and distribute daily, weekly and monthly operational reports Technical Expertise Stay abreast of codes and standards as they relate to the industry Develop relationships with suppliers that result in beneficial synergies General Manage contractors as required, act as local RWECE liaison, develop long range plans and work with local civic groups as required Qualifications: Electrical engineering degree preferred Licensed Electrician Demonstrated leadership ability Minimum 3 years experience in a related renewable energy field, with direct expertise in electrical engineering preferred Minimum 3 years experience in power plant construction/operations environment Prior experience with power generation, renewable and gas facilities is a plus Ability to push/pull/lift tools and equipment weighing up to 50 lbs. Ability to work safely in extreme environments (hot sun, cold, etc.) Ability to walk, climb, and stand extensively during the work day Knowledge of and experience with the use of hand and power tools Knowledge of environmental and safety policies and procedures Ability to work within tight deadlines Ability to work independently and as part of a team Ability and willingness to travel to and from job sites as assigned This position is an office-based role with some travel and visits to other RWECE office and field locations Must be able to sit, walk, or stand for long durations of time Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. Eligible employees also participate in short-term incentives, in addition to salary. Apply with just a few clicks: ad code 87746 We look forward to meeting you. Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too. We are an Equal Opportunity Employer. No matter who you are, we welcome your application irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. RWE Clean Energy is one of the biggest names in the US renewables industry - and No.2 in solar. With a 1,500-strong team, the business has over 15 years' experience of developing, constructing and operating renewable energy facilities, and ambitious plans for the future. As part of the RWE Group's Growing Green strategy to expand globally its green portfolio to more than 65 GW of installed capacity and to invest globally more than EUR 55 billion gross by 2030, RWE Clean Energy is determined to significantly increase its operating asset base in the U.S. This is backed by a project pipeline of more than 24 GW in onshore wind, solar and battery storage which provides for one of the largest development platforms in the United States. Every project brings constantly-evolving technical, practical and social challenges - and drives a culture where everybody thrives, has fun and feels excited by each day. Our financial stability also means you'll have the freedom to act with conviction and courage as we pivot to new technologies - and continuously improve, together.
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
09/09/2024
Full time
Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Job Description Summary The Next Generation Access Networks organization is a highly agile, fast paced and dedicated group responsible for the network serving our customers representing over 400,000 miles of fiber-coax plant and the delivery of 115+ Tbps of edge capacity to our customers. We lead and oversees the delivery of every service and every bit that is delivered to the home. The group also owns the design, development, construction and incubation of next-gen access architectures for residential, multi-family, and commercial networks. This includes the delivery of DOCSIS 3.1 powered gig Internet services, the transition to NFV/SDN on the Access network by virtualizing the CMTS core and transition to new digital nodes. The software applications we are building is a containerized, microservice-based, cloud-deployed services. We are working to bring X1 innovation and the power of network virtualization and software defined networks to the data delivery world. This role will be changing the industry forever! Job Description The Software Development & DevOps Engineer will take an essential part of the oversee and actively manage operational tech challenges in our Core Virtualization project as well as operational related software development . We are looking for a collaborative and results oriented developer who has depth in Kubernetes , Networks , operations technical analysis & development life cycle (Agile & Dev O ps). The engineer will be highly powered to design and lead operational needs to reach to the highest levels of system availability. RESPONSIBILITIES: Responsible for the day-to-day Comcast's Access Network system operation with concentration on metrics data collection, analysis, reporting, tools and solutions development , systems integration and operational support. Write tested, production-ready code . Participate in software release and deployment activities managed under an agile software development approach . Support production environments . Perform troubleshooting of issues within a containerized application environment. Produce root cause analysis independently and by collaborating with other operational support teams ( e.g. network support, divisions, and vendors) . Participate in design and architecture sessions . Build effective deployment and monitoring systems . Work closely with Development, Deployment, Incident, Problem, Quality, Program, Product and Management teams . Collaborate constructively with team members . Ability to work under pressure being adaptable and responsive to organizational requirements. Maintain high degree of self-motivation and independent decision making. Regular, consistent and punctual attendance. Able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Must Have: Must have experience and practical knowledge of microservice architecture , containerized deployment , Docker, Kubernetes and Ansible . Must have experience and practical knowledge of networking protocols : IPv4, TCP/IP, and UDP/IP , IPv6 , multicast, BGP, ISIS . PREFERRED QUALIFICATIONS: BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience. Experience with operational open source tools and technologies such as Prometheus, Alert Manager , Elastic Search, Kibana , Kafka , Grafana , Thanos , Redis, RabbitMQ. Experience in one of the following: C++, Java, Go, Python . Experience in Switching and Routing with hands on experience with Cisco/Juniper switches. Good current knowledge of Unix/Linux environments . Experience with shell scripting to automate tasks and perform basic data analysis . Experience in Test-driven development/test automation, continuous integration, and deployment automation . Good communicator, able to analyze and clearly articulate complex issues and technologies understandably and engagingly. Great design and problem-solving skills, with a strong bias for architecting at scale. Adaptable, proactive and willing to take ownership. Keen attention to detail and high level of commitment. Comfortable working in a fast-paced agile environment. Requirements change quickly and our team needs to constantly adapt to moving targets. Familiarity with distributed systems, asynchronous messaging, and network protocols. Familiarity with data serialization formats like XML, JSON and protocol buffers . Know your stuff. A hardworking learner, user and advocate of our groundbreaking technology . High level of accountability - takes ownership of problems and sees them through to resolution . About Our Perks & Benefits: We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. Here's a look at just some of the perks and benefits we make available to our US-based employees: Learn more at We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. Disclaimer: This position is unable to provide work authorization sponsorship or immigration support now or in the future. Comcast is an EOE/Veterans/Disabled/LGBT employer. Medical & Dental 401(k) Savings Plan Generous paid time off Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages. Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet. Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms. This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years
Amazon Development Center U.S., Inc.
Round Rock, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon Development Center U.S., Inc.
Mc Neil, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon Development Center U.S., Inc.
Cedar Park, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon Development Center U.S., Inc.
Cedar Creek, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon Development Center U.S., Inc.
Austin, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Amazon Development Center U.S., Inc.
Pflugerville, Texas
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
09/08/2024
Full time
Are you a coder who loves to write? Do you want to have a profound impact on the future of Cloud Technology? The Technical Content Experience (TCX) team, also known as AWS Documentation, is looking for a programmer writer to support Amazon OpenSearch, a fully managed service that makes it easier to deploy, operate, and scale OpenSearch (now supporting Apache Lucene 9) clusters securely and cost-effectively on AWS. You will need a technical background with experience writing technical documentation. You should also understand identity and access management concepts and have respect for security best practices. You should have a unique ability to think big and anticipate how customers will want to use AWS services together to deliver results. This is an opportunity to explain complex information concisely. The successful candidate will demonstrate a history of seamless interactions with software developers, technical product managers, developer advocates, customer representatives, and customers. This is a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers. Key job responsibilities Create and maintain technical content for Amazon OpenSearch customers that is accurate, discoverable, and well-organized. Work with metrics and stakeholders to make improvements to OpenSearch documentation and UX to continually improves customer experience. Develop scripts, sample code, and technical procedures that are easy to use. Produce multi-service code examples that reflect common customer journey and usage patterns. Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests. Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms. Provide thorough and insightful peer code reviews. Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples. Implement efficiencies that increase team output. Anticipate customer needs and be the "first customer". Dive deep to become a subject-matter expert in your area of ownership. Impact product CX, UX design, roadmap priorities, and engineering team goals. A day in the life Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work. About the team The AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers' needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. BASIC QUALIFICATIONS Degree or certification in a relevant technical field or equivalent experience A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts Proven experience designing and delivering developer-oriented documentation Experience with or understanding of cloud computing, including cloud storage technologies Experience with open-source libraries Experience with API documentation Experience working directly with software engineering and development teams Strong written and verbal communication skills Passion for learning new tools, programming languages, and techniques Passion to thrive in a fast-paced, ever-changing environment A proactive and open-minded attitude to resolving problems and delivering results PREFERRED QUALIFICATIONS Experience designing, planning, and delivering content solutions that meet the needs of technical business customers Experience with XML-based publishing systems and working with XML, markdown, and HTML Familiarity with using and following a style guide Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Job Description Summary: We are seeking a talented Machine Learning Engineer with expertise in software engineering to join our team. As a Machine Learning Engineer, your primary responsibility will be to develop Machine Learning (ML) solutions that focus on technology improvements, specifically working on projects involving ML & Generative AI solutions for Technology & Data Management Efficiencies such as optimal cloud computing and knowledge bots. Job Description: Responsibilities: Collaborate with cross-functional teams such as Data Scientists, Product Partners, and Partner Team Developers to identify opportunities for process improvements that can be solved using machine learning and generative AI. Write clean, high-performance, high-quality, maintainable code. Discover, analyze, structure, and mine data. Define and build innovative ML and Generative AI systems. Design and develop ML Engineering Solutions & generative AI Applications ensuring scalability, efficiency, and maintainability. Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs. Stay abreast of the latest advancements in the field of Generative AI and actively contribute to the research and development of new ML & Generative AI Solutions. Requirements: A Master's or Ph.D. degree in Computer Science or a related field. Proven experience working as a Software Engineer, with a focus on ML Engineering and exposure to Generative AI Applications such as chatGPT. Strong proficiency in programming languages such as Java, Scala, Python, Google Cloud, Big Query, Hadoop & Spark. Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies. Experience with large language models (LLMs) & prompt engineering techniques, vector DB's (Mandatory). Experience working with various Embeddings / Embedding Models & fine-tuning LLM's (Nice to have). Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders. Proven ability to adapt and learn new technologies and frameworks quickly. A proactive mindset with a passion for continuous learning and research in the field of Generative AI. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance and more. Commitment to Diversity and Inclusion: PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
09/08/2024
Full time
The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Job Description Summary: We are seeking a talented Machine Learning Engineer with expertise in software engineering to join our team. As a Machine Learning Engineer, your primary responsibility will be to develop Machine Learning (ML) solutions that focus on technology improvements, specifically working on projects involving ML & Generative AI solutions for Technology & Data Management Efficiencies such as optimal cloud computing and knowledge bots. Job Description: Responsibilities: Collaborate with cross-functional teams such as Data Scientists, Product Partners, and Partner Team Developers to identify opportunities for process improvements that can be solved using machine learning and generative AI. Write clean, high-performance, high-quality, maintainable code. Discover, analyze, structure, and mine data. Define and build innovative ML and Generative AI systems. Design and develop ML Engineering Solutions & generative AI Applications ensuring scalability, efficiency, and maintainability. Implement prompt engineering techniques to fine-tune and enhance LLMs for better performance and application-specific needs. Stay abreast of the latest advancements in the field of Generative AI and actively contribute to the research and development of new ML & Generative AI Solutions. Requirements: A Master's or Ph.D. degree in Computer Science or a related field. Proven experience working as a Software Engineer, with a focus on ML Engineering and exposure to Generative AI Applications such as chatGPT. Strong proficiency in programming languages such as Java, Scala, Python, Google Cloud, Big Query, Hadoop & Spark. Solid knowledge of software engineering best practices, including version control systems (e.g., Git), code reviews, and testing methodologies. Experience with large language models (LLMs) & prompt engineering techniques, vector DB's (Mandatory). Experience working with various Embeddings / Embedding Models & fine-tuning LLM's (Nice to have). Strong communication skills to effectively collaborate and present findings to both technical and non-technical stakeholders. Proven ability to adapt and learn new technologies and frameworks quickly. A proactive mindset with a passion for continuous learning and research in the field of Generative AI. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace. Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance and more. Commitment to Diversity and Inclusion: PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
Position type: Contract Duration: 1+ year Location: Remote Job Description: (Remote Position) The Enterprise Claims Capability Manager (Project Promise - Gold Carding Initiative) is responsible for working with Claims Business Partners to develop requirement capabilities for this complex claims-impacted initiative. Define the business needs and wants and collaborate closely with the Strategic Domain Product Owner, Architecture Teams and IT Support to determine Solution Intent. Manage capabilities across the delivery lifecycle while broadly applying a prioritization framework. Establish lasting relationships with relevant business teams for strategic alignment. Manage capabilities related to defined cost/benefit, business value, and service. Drive engagement with technology or operations on requirements and approach for desired business outcome. Project Promise - Gold Carding Initiative Overview: Gold Carding is a term used to describe an exemption rewarded to care provider groups who have demonstrated consistent adherence to medical policies and evidence-based guidelines for individual state and national prior authorization requirements. Beginning October 1st of 2024, care provider groups that meet eligibility requirements and practice within the guardrails of evidence-based medicine will be approved for the UHC Gold Card program across all lines of business. Business process and system enhancements are required to support this effort up-to and following the October 1st deadline. The Enterprise Claims Capability Manager role will support this effort across multiple lines of business and multiple claims platforms. What does the team make-up look like - how many members and what is the break-down of the teams skill sets (ex: 1 PM, 4 Developers, etc.)? This CM role will be included in my organization of Capability Managers (7). The specific Project Promise Enterprise Capability Manager role would support multiple claims applications. Each application has their own Agile delivery team, which is typically comprised of Product Owner, Engineers, and QE/QA Leads. Currently, the claims applications involved in this program include UNET, USP, COSMOS, NICE, CSP Facets, and CCAM. Primary Responsibilities: Supports capability vision, strategy, priority and roadmap; engage appropriate enterprise-wide stakeholders to enable awareness and alignment. Demonstrates deep understanding of relevant business and/or product strategies. Successfully defines capabilities and accepts functionality reviews. Partners with stakeholders to gather, document and groom business requirements, enable successful prioritization, development, delivery, and adoption of capabilities using a defined development process. Ensures health of capabilities are reported timely and accurately. Mitigates, manages, and resolves risks and issues associated with capability delivery. Demonstrates awareness of defined business value. Supports initiative issue resolution and annual provider re-qualifications. Serves as the capability champion and applies expertise to credibly represent, manage and engage with business and IT stakeholders to achieve business objectives and expectations. Minimum Qualifications: Intermediate or greater level of proficiency with Excel, PowerPoint, Word, and Visio 3+ years of project management/capability management, business analysis, and/or product management Proven experience in successfully managing one or more major projects across multiple business areas or systems 2+ plus years facilitating workgroups Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes Demonstrated experience in gathering and evaluating requirements and also writing and translating business requirements Experience working directly with senior level business stakeholders Solid working knowledge of how to execute on project deliverables in a fast-paced environment Preferred Qualifications: Healthcare Industry experience preferred Prior UHG/Optum experience preferred COSMOS, NICE, CSP Facets, UNET or USP platform experience is a plus or other Medical Claims System experience Prior experience with Agile methodology preferred Prior experience with Rally and Aha! delivery and roadmap tools preferred 2 years prior experience with development tools, task plans, milestone charts, and status reports preferred Ability to develop strong networks and ensure collaboration and consensus-building Ability to communicate complex issues to diverse audiences The ideal candidate will have: 8+ years of experience Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you! Mia Harpster Senior IT Recruiter PAY RANGE AND BENEFITS: Pay Range : Between $70-80/hr W2 DOE Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as by Staffing Industry Analysts (SIA 2022) ClearlyRated Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website : Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. Contact Company Candidate Ideal Jobs Match a Job Close Match Back Add in JobDiva American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy. Contact Company Candidate Ideal Jobs Match a Job Close Match Back Add in JobDiva Saving Record to JobDiva Close
09/07/2024
Full time
Position type: Contract Duration: 1+ year Location: Remote Job Description: (Remote Position) The Enterprise Claims Capability Manager (Project Promise - Gold Carding Initiative) is responsible for working with Claims Business Partners to develop requirement capabilities for this complex claims-impacted initiative. Define the business needs and wants and collaborate closely with the Strategic Domain Product Owner, Architecture Teams and IT Support to determine Solution Intent. Manage capabilities across the delivery lifecycle while broadly applying a prioritization framework. Establish lasting relationships with relevant business teams for strategic alignment. Manage capabilities related to defined cost/benefit, business value, and service. Drive engagement with technology or operations on requirements and approach for desired business outcome. Project Promise - Gold Carding Initiative Overview: Gold Carding is a term used to describe an exemption rewarded to care provider groups who have demonstrated consistent adherence to medical policies and evidence-based guidelines for individual state and national prior authorization requirements. Beginning October 1st of 2024, care provider groups that meet eligibility requirements and practice within the guardrails of evidence-based medicine will be approved for the UHC Gold Card program across all lines of business. Business process and system enhancements are required to support this effort up-to and following the October 1st deadline. The Enterprise Claims Capability Manager role will support this effort across multiple lines of business and multiple claims platforms. What does the team make-up look like - how many members and what is the break-down of the teams skill sets (ex: 1 PM, 4 Developers, etc.)? This CM role will be included in my organization of Capability Managers (7). The specific Project Promise Enterprise Capability Manager role would support multiple claims applications. Each application has their own Agile delivery team, which is typically comprised of Product Owner, Engineers, and QE/QA Leads. Currently, the claims applications involved in this program include UNET, USP, COSMOS, NICE, CSP Facets, and CCAM. Primary Responsibilities: Supports capability vision, strategy, priority and roadmap; engage appropriate enterprise-wide stakeholders to enable awareness and alignment. Demonstrates deep understanding of relevant business and/or product strategies. Successfully defines capabilities and accepts functionality reviews. Partners with stakeholders to gather, document and groom business requirements, enable successful prioritization, development, delivery, and adoption of capabilities using a defined development process. Ensures health of capabilities are reported timely and accurately. Mitigates, manages, and resolves risks and issues associated with capability delivery. Demonstrates awareness of defined business value. Supports initiative issue resolution and annual provider re-qualifications. Serves as the capability champion and applies expertise to credibly represent, manage and engage with business and IT stakeholders to achieve business objectives and expectations. Minimum Qualifications: Intermediate or greater level of proficiency with Excel, PowerPoint, Word, and Visio 3+ years of project management/capability management, business analysis, and/or product management Proven experience in successfully managing one or more major projects across multiple business areas or systems 2+ plus years facilitating workgroups Demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes Demonstrated experience in gathering and evaluating requirements and also writing and translating business requirements Experience working directly with senior level business stakeholders Solid working knowledge of how to execute on project deliverables in a fast-paced environment Preferred Qualifications: Healthcare Industry experience preferred Prior UHG/Optum experience preferred COSMOS, NICE, CSP Facets, UNET or USP platform experience is a plus or other Medical Claims System experience Prior experience with Agile methodology preferred Prior experience with Rally and Aha! delivery and roadmap tools preferred 2 years prior experience with development tools, task plans, milestone charts, and status reports preferred Ability to develop strong networks and ensure collaboration and consensus-building Ability to communicate complex issues to diverse audiences The ideal candidate will have: 8+ years of experience Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Thank you! Mia Harpster Senior IT Recruiter PAY RANGE AND BENEFITS: Pay Range : Between $70-80/hr W2 DOE Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: One of Largest IT Consulting Staffing firms in the USA - Recognized as by Staffing Industry Analysts (SIA 2022) ClearlyRated Client Diamond Award Winner (2020) One of the Largest Certified MBE Companies in the NMSDC Network (2022) Advanced Tier Services partner with AWS and Gold with MS Website : Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. Contact Company Candidate Ideal Jobs Match a Job Close Match Back Add in JobDiva American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy. Contact Company Candidate Ideal Jobs Match a Job Close Match Back Add in JobDiva Saving Record to JobDiva Close
QA Analyst BCforward is currently seeking a highly motivated Application Programmer (QA Analyst) for an opportunity in Plano, TX, Jersey City, NJ Position Title : Application Programmer Location: Plano, TX, Jersey City, NJ Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months. Job Type : CONTRACT, (Hybrid) Shift: Monday- Friday (5x8) Pay Range: $55- $60/hr. Description: QA engineer with experience in both manual and automation testing with a strong focus on database testing. Develop, maintain and execute automated test scripts using automated tools such as TOSCA, Selenium. Design and Implement test cases and scenarios based on the requirements and specifications Conduct functional, regression and end to end testing Perform database testing to validate data integrity, consistency and accuracy Write and execute complex SQL queries to verify data in relational databases Collaborate with product owners, business analysts, developers and other stakeholders to understand project requirements and design comprehensive test plans. Identify, document and track defects through JIRA Create, manage and execute test cases in test case management tools such as Qtest, Octane etc Run metrics and generate reports on defects and test cases in JIRA and Qtest Actively participate in agile/scrum routines and contribute to process improvements. Understand the requirements and identify gaps. Understand the high-level design of different integration types such as file/database/API etc. Ability to collaborate and work with multiple teams both onshore and offshore Required skills Minimum 5 years' experience in QA testing with strong background in automation and database testing Proficiency in using automation tools such as TOSCA and Selenium Strong knowledge of SQL and experience with relational databases Experience working in agile and scrum methodologies Experience working with test case management tools such as Octane and Qtest Experience with testing file/DB/API integrations. Strong analytical and problem-solving skills with attention to detail Excellent verbal and written communication skills Experience with cloud-based testing environments and CICD pipeline Familiarity with version controls systems like Git Familiarity with Unix About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 228833 when responding to this ad.
09/07/2024
Full time
QA Analyst BCforward is currently seeking a highly motivated Application Programmer (QA Analyst) for an opportunity in Plano, TX, Jersey City, NJ Position Title : Application Programmer Location: Plano, TX, Jersey City, NJ Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months. Job Type : CONTRACT, (Hybrid) Shift: Monday- Friday (5x8) Pay Range: $55- $60/hr. Description: QA engineer with experience in both manual and automation testing with a strong focus on database testing. Develop, maintain and execute automated test scripts using automated tools such as TOSCA, Selenium. Design and Implement test cases and scenarios based on the requirements and specifications Conduct functional, regression and end to end testing Perform database testing to validate data integrity, consistency and accuracy Write and execute complex SQL queries to verify data in relational databases Collaborate with product owners, business analysts, developers and other stakeholders to understand project requirements and design comprehensive test plans. Identify, document and track defects through JIRA Create, manage and execute test cases in test case management tools such as Qtest, Octane etc Run metrics and generate reports on defects and test cases in JIRA and Qtest Actively participate in agile/scrum routines and contribute to process improvements. Understand the requirements and identify gaps. Understand the high-level design of different integration types such as file/database/API etc. Ability to collaborate and work with multiple teams both onshore and offshore Required skills Minimum 5 years' experience in QA testing with strong background in automation and database testing Proficiency in using automation tools such as TOSCA and Selenium Strong knowledge of SQL and experience with relational databases Experience working in agile and scrum methodologies Experience working with test case management tools such as Octane and Qtest Experience with testing file/DB/API integrations. Strong analytical and problem-solving skills with attention to detail Excellent verbal and written communication skills Experience with cloud-based testing environments and CICD pipeline Familiarity with version controls systems like Git Familiarity with Unix About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration. Interested candidates please send resume in Word format Please reference job code 228833 when responding to this ad.
SYSTEM ADMINISTRATOR DESCRIPTION: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System Administrator shall possess the following capabilities: (U) Provide support for implementation, troubleshooting and maintenance of IT systems (U) Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems (U) Manage the daily activities of configuration and operation of IT systems (U) Provide assistance to users in accessing and using IT systems (U) Provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. (U) Provide support for the escalation and communication of status to agency management and internal customers (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning (U) Provide in-depth experience in trouble-shooting IT systems (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process (U) Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance QUALIFICATIONS: U) Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. U) One (1) year experience in Linux, Unix, Windows or Cisco OS operating system (U) Five (5) years' experience administering Linux, Unix or Windows Operating System (U FOUO) Five (5) years' experience supporting applications in the SIGINT environment (U) Three (3) years' experience installing software packages such as .iso and RedHat package Managers (rpm) DESIRED QUALIFICATIONS: (U) Three (3) years' experience configuring, troubleshooting, monitoring, and administering a messaging service (such as Java Messaging Service, TIBCO, ActiveMQ, Artemis, Kafka) (U) Other (U) CWIP: IAT Level I Certification, IA Baseline Certification in Linux, Unix, Windows, or Cisco OS operating system All SA positions require on-call rotation support AMF Team: Candidate has to have basic Linux skills. ITS Infrastructure Team: Member of a cross-functional team providing Windows systems administration/engineering expertise and guidance for a critical enterprise-wide messaging system used in the Information Transport Service (ITS) program. Responsible for platform hosting and performance providing subject matter expertise on Windows servers for hardware and virtual machine instantiations. Experience installing and maintaining MS Windows Server (2012/2016), Active Directory, scripting (batch, VBScript, PowerShell, etc), MS Windows services (DNS, DHCP, etc.), Windows firewalls, Group Policy and Local Policy configurations, patching servers and applying DISA STIGS, basic Linux experience is a bonus Duties include: •Serve as the subject matter expert (SME) for all Windows environments and have expert knowledge and skills in using Microsoft operating systems (Windows 2012R2 and Windows 2016 or higher) •Engineer, integrate, design and deploy various Windows components and expert knowledge in Active Directory, Group Policy, digital certificates, multi factor integration, DNS and DHCP •Create baselines for Windows Server 2012/2016 or higher with the appropriate DISA STIGS applied for Windows 2012R2 and Windows 2016 or higher. •Monitor and correct critical server issues and create recovery processes for failures and performance bottlenecks. •Use native, add on tools, and third-party tools to troubleshoot malfunctions, optimizations. •Manage and monitor all installed systems and infrastructure •Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. •Maintain security, backup, and redundancy strategies. •Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. •Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts as required •Integrate systems with Windows as it applies to authentication and core services dependencies such single sign-on and Active Directory. •Engineer and implement solutions for multi-factor authentication with standardized software and hardware.
09/07/2024
Full time
SYSTEM ADMINISTRATOR DESCRIPTION: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System Administrator shall possess the following capabilities: (U) Provide support for implementation, troubleshooting and maintenance of IT systems (U) Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems (U) Manage the daily activities of configuration and operation of IT systems (U) Provide assistance to users in accessing and using IT systems (U) Provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. (U) Provide support for the escalation and communication of status to agency management and internal customers (U) Optimize system operations and resource utilization, and perform system capacity analysis and planning (U) Provide in-depth experience in trouble-shooting IT systems (U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets (U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process (U) Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance QUALIFICATIONS: U) Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. U) One (1) year experience in Linux, Unix, Windows or Cisco OS operating system (U) Five (5) years' experience administering Linux, Unix or Windows Operating System (U FOUO) Five (5) years' experience supporting applications in the SIGINT environment (U) Three (3) years' experience installing software packages such as .iso and RedHat package Managers (rpm) DESIRED QUALIFICATIONS: (U) Three (3) years' experience configuring, troubleshooting, monitoring, and administering a messaging service (such as Java Messaging Service, TIBCO, ActiveMQ, Artemis, Kafka) (U) Other (U) CWIP: IAT Level I Certification, IA Baseline Certification in Linux, Unix, Windows, or Cisco OS operating system All SA positions require on-call rotation support AMF Team: Candidate has to have basic Linux skills. ITS Infrastructure Team: Member of a cross-functional team providing Windows systems administration/engineering expertise and guidance for a critical enterprise-wide messaging system used in the Information Transport Service (ITS) program. Responsible for platform hosting and performance providing subject matter expertise on Windows servers for hardware and virtual machine instantiations. Experience installing and maintaining MS Windows Server (2012/2016), Active Directory, scripting (batch, VBScript, PowerShell, etc), MS Windows services (DNS, DHCP, etc.), Windows firewalls, Group Policy and Local Policy configurations, patching servers and applying DISA STIGS, basic Linux experience is a bonus Duties include: •Serve as the subject matter expert (SME) for all Windows environments and have expert knowledge and skills in using Microsoft operating systems (Windows 2012R2 and Windows 2016 or higher) •Engineer, integrate, design and deploy various Windows components and expert knowledge in Active Directory, Group Policy, digital certificates, multi factor integration, DNS and DHCP •Create baselines for Windows Server 2012/2016 or higher with the appropriate DISA STIGS applied for Windows 2012R2 and Windows 2016 or higher. •Monitor and correct critical server issues and create recovery processes for failures and performance bottlenecks. •Use native, add on tools, and third-party tools to troubleshoot malfunctions, optimizations. •Manage and monitor all installed systems and infrastructure •Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes. •Maintain security, backup, and redundancy strategies. •Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks. •Ensure technical documentation exists for all systems and is kept up to date to include inventory and patch levels of all systems to include hostnames, property numbers, IP addresses, enclave, number of cores, number of processors, admin passwords, certificates, and service accounts as required •Integrate systems with Windows as it applies to authentication and core services dependencies such single sign-on and Active Directory. •Engineer and implement solutions for multi-factor authentication with standardized software and hardware.