Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management - Open Finance (Lending Solutions) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview Mastercard Open Finance Lending solutions help customers streamline lending processes and enable smarter credit decisioning. In this strategic role, you'll define where we play in the Lending ecosystem, decide what to build, and guide how we bring it to market. You'll translate customer needs and market signals into clear strategies, strong product roadmaps, and compelling narratives that drive business impact. Role • Define Open Finance Lending product strategies based on market dynamics, customer needs, and competitive insights. • Continually identify areas for growth and determine prioritization. • Translate strategy into actionable product roadmaps and measurable goals. • Lead product managers to execute product roadmaps with focus and clarity. • Partner with Sales, Marketing, and cross-functional Product teams to develop commercialization plans, sales narratives, and thought leadership. • Engage directly with customers and partners through sales calls, solutioning workshops, and industry events. All About You • Strategic thinker who converts trends and insights into clear priorities. • Skilled communicator who can influence executives, technical teams, customers, and partners. • Compelling storyteller who simplifies complex topics into clear, persuasive narratives. • Commercially minded with a track record of bringing products successfully to market or solutioning with customers to advance opportunities. • Collaborative leader who drives team focus and disciplined execution. Prior people leadership preferred. • Experience in product management, corporate strategy, strategic partnerships, or go-to-market execution strongly preferred. Expertise in lending, open finance, or adjacent banking and technology ecosystems in the US market required. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Salt Lake City, Utah: $148,000 - $237,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines deep expertise in issuer card operations and fraud detection with strong leadership and collaboration skills to drive measurable impact. • Customer engagement and advisory through data driven insight and performance optimization. • Serve as a trusted advisor to issuers, developing relationships that promote trust and sustained collaboration. • Lead consultative initiatives to proactively identify potential opportunities related to fraud, compliance and overall performance, providing customers with timely and actionable recommendations. • Provide best practices, tailored insights, and dedicated support to assist issuers in optimizing their operations and adapting to evolving industry standards through data-driven strategies. • Conduct regular communications and strategic planning sessions to anticipate and address customer needs, establishing credibility as a reliable resource for operational excellence. • Partner with internal product teams and customers to enhance fraud controls and implement proactive measures that safeguard the payments ecosystem. • Publish comprehensive trend reports and educational content tailored to customer needs, ensuring issuers are informed of emerging threats and mitigation strategies. • Leverage robust data analytics to identify behavioral patterns, operational trends, and emerging risks within the customer base. • Use data-driven insights to inform strategic recommendations for performance optimization, risk mitigation, and revenue growth. • Facilitate cross-functional workshops and joint initiatives that drive innovation, operational efficiency, and customer satisfaction. • Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable recommendations. All About You: • Proven experience in issuer card operations, customer relationship management, and advanced fraud prevention strategies. • Exceptional stakeholder management and communication skills, including the ability to build trust and credibility with senior client leaders. • Strong analytical and problem-solving skills, with a demonstrated ability to translate complex data into clear, actionable insights for customers. • Expertise in leading cross-functional teams and driving strategic initiatives that deliver tangible value for customers and the organization. • In-depth knowledge of payment ecosystems, compliance, and emerging technologies relevant to the industry. • Proven ability to define problems, collect and interpret data, establish facts, and draw valid, actionable conclusions. • Strong project management skills, with superior organization, planning, and follow-through on multi-faceted initiatives. • Ability and willingness to travel as needed (up to 25%). Preferred Qualifications • Degree in Business or a related field. • Experience with consultative customer engagement and partnership development. • Knowledge of compliance frameworks, regulatory requirements, and best practices in the payments industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $174,000 - $286,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines deep expertise in issuer card operations and fraud detection with strong leadership and collaboration skills to drive measurable impact. • Customer engagement and advisory through data driven insight and performance optimization. • Serve as a trusted advisor to issuers, developing relationships that promote trust and sustained collaboration. • Lead consultative initiatives to proactively identify potential opportunities related to fraud, compliance and overall performance, providing customers with timely and actionable recommendations. • Provide best practices, tailored insights, and dedicated support to assist issuers in optimizing their operations and adapting to evolving industry standards through data-driven strategies. • Conduct regular communications and strategic planning sessions to anticipate and address customer needs, establishing credibility as a reliable resource for operational excellence. • Partner with internal product teams and customers to enhance fraud controls and implement proactive measures that safeguard the payments ecosystem. • Publish comprehensive trend reports and educational content tailored to customer needs, ensuring issuers are informed of emerging threats and mitigation strategies. • Leverage robust data analytics to identify behavioral patterns, operational trends, and emerging risks within the customer base. • Use data-driven insights to inform strategic recommendations for performance optimization, risk mitigation, and revenue growth. • Facilitate cross-functional workshops and joint initiatives that drive innovation, operational efficiency, and customer satisfaction. • Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable recommendations. All About You: • Proven experience in issuer card operations, customer relationship management, and advanced fraud prevention strategies. • Exceptional stakeholder management and communication skills, including the ability to build trust and credibility with senior client leaders. • Strong analytical and problem-solving skills, with a demonstrated ability to translate complex data into clear, actionable insights for customers. • Expertise in leading cross-functional teams and driving strategic initiatives that deliver tangible value for customers and the organization. • In-depth knowledge of payment ecosystems, compliance, and emerging technologies relevant to the industry. • Proven ability to define problems, collect and interpret data, establish facts, and draw valid, actionable conclusions. • Strong project management skills, with superior organization, planning, and follow-through on multi-faceted initiatives. • Ability and willingness to travel as needed (up to 25%). Preferred Qualifications • Degree in Business or a related field. • Experience with consultative customer engagement and partnership development. • Knowledge of compliance frameworks, regulatory requirements, and best practices in the payments industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $174,000 - $286,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role • Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. • Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. • Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. • Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. • Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. • Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. • Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. • Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. • Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You •Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. • Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. • Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. • Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. • Strong leadership, communication, and stakeholder management skills across global teams. • Analytical mindset with experience in market research, customer insights, and performance tracking. • Experience building partnerships with global developer platforms, communities, or third-party integrators. • Familiarity with API documentation, developer portals, and sandbox environments. • Ability to translate technical capabilities into business value for diverse audiences. • Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $179,000 - $305,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Open Finance & Developers Experience - Commercialization Strategy Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution Overview The Commercialization Strategy team is part of Mastercard's Open Finance & Developers Experience division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Finance & Developers Experience platforms to deliver some of the industry's most compelling services. Open Finance & Developers Experience is a fast-growing area of Mastercard's business, and this team is a key driver helping to scale our business globally and a very exciting place to work! Mastercard is seeking a visionary and execution-oriented Director to lead the global commercialization and go-to-market strategy for our Enterprise API Developer First Experience. This role will be instrumental in driving adoption, monetization, and ecosystem engagement across Mastercard's API portfolio, ensuring developers and enterprise clients worldwide receive a seamless, high-value experience. The ideal candidate combines strategic acumen with operational rigor and a passion for developer-centric innovation. The Role • Conduct market outside-in and enterprise inside-out analysis to identify GTM priorities across regions and verticals. • Identify and prioritize high-impact use cases across Mastercard enterprise and align them with targeted distribution channels to launch focused, scalable solutions. • Develop differentiated commercial value propositions, pricing models, and packaging strategies tailored to enterprise use cases and developer needs. • Build commercial structures to scale strategic partnerships within the global developer ecosystem, including platforms, communities, and technology collaborators. • Collaborate cross-functionally with Product, Engineering, Sales, and Legal to operationalize GTM plans and ensure readiness across all markets. • Drive execution of pilot programs and phased rollouts to validate hypotheses and accelerate time-to-market. • Support feedback loops with developers and enterprise clients to continuously refine offerings and improve the developer experience. • Monitor performance metrics (e.g., adoption, engagement, conversion) and iterate GTM strategies based on data-driven insights. • Champion a test-and-learn culture, using experimentation to optimize messaging, positioning, and channel strategies. All About You •Bachelor's degree in Business, Computer Science, or related field; MBA or advanced degree preferred. • Significant past experience in product commercialization, GTM strategy, or API product management in a global enterprise environment. • Proven success in launching and scaling enterprise technology products, especially APIs or developer platforms. • Deep understanding of developer ecosystems, enterprise sales cycles, and value-based pricing. • Strong leadership, communication, and stakeholder management skills across global teams. • Analytical mindset with experience in market research, customer insights, and performance tracking. • Experience building partnerships with global developer platforms, communities, or third-party integrators. • Familiarity with API documentation, developer portals, and sandbox environments. • Ability to translate technical capabilities into business value for diverse audiences. • Passion for improving developer experience and driving innovation through APIs. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $179,000 - $305,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Management Global Credit Overview The VP Global Credit will lead the commercialization effort of consumer credit products, reporting to SVP Global Credit SVP. This role will develop in-depth knowledge of consumer credit products, key consumer and customer insights & priorities as well as a competitive market landscape to develop and execute a successful commercialization strategy for consumer credit products globally. This includes supporting critical credit RFP, spearheading sales enablement and support efforts globally, ensuring strong credit product marketing and communication strategy and execution, and collaborating with key global and regional partners to drive customer and consumer awareness and usage of Mastercard consumer credit products and value proposition, and more. This role may also support informing the agenda for new product development ideas. Role Lead the development and execution of consumer credit commercialization strategy globally. Identify and lead relevant consumer and customer research that informs both the current and future credit products at a global, regional, or country level. Lead the effort to maintain and refresh global insights related to key consumer, customer, and industry insights related to credit business such as best practices, competitive updates, etc. to inform ideas for enhancements or new value propositions/products. Present key insights to internal and external stakeholders including industry forums, customer meetings, and external media engagements. Understand and help regions leverage such insights as well as global practice around product positioning and insights. Lead the global support of critical credit RFPs in partnership with regional and local products & CSCs as well as important customer meetings/engagements. Lead the management of all consumer credit sales pipeline, MI, and KPI management. Partner with the IMC team to develop and execute external marketing and communication strategies globally; ensure alignment and collaboration with the regional product and marketing team. Collaborate and work together with the Digital Performance Management team for development of portfolio management tools including portfolio segmentation, acquisition best practices as well as tailor portfolio P&L's to support individual issuer business cases for pro-active portfolio management and optimization activities. Collaborate with global and regional services teams in developing and implementing new solutions generating incremental cardholder spend, and/or services revenue (e.g., Marketing Services, Security Services, Consultancy, etc.) Lead the partnership with Sales Excellence and IMC to ensure robust sales enablement and internal communication and engagement. All About You/Key Requirements Strong business acumen with the ability to provide creative solutions that drive positive results to both the customer and Mastercard Strong interpersonal skills, covering but not limited to an ability to lead cross-functional teams, manage internal stakeholders (such as Marketing, Regional product teams, Services and etc.) Very strong written and verbal communication skills; excellent presentation (PowerPoint) skill is a plus Proven experience and performance in translating consumer insights into actionable product strategies and plans oriented around driving business growth, positive customer experience, and brand perception Experience in marketing and/or sales (either in B2C or B2B) Passionate for delivering the best customer and consumer experience into live in every product management effort Strong people management skill and leadership experience Great executional capability, driving for excellence in quality as well as delivery on time Demonstrate willingness to learn, ability to challenge the status quo with a constructive attitude Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Management Global Credit Overview The VP Global Credit will lead the commercialization effort of consumer credit products, reporting to SVP Global Credit SVP. This role will develop in-depth knowledge of consumer credit products, key consumer and customer insights & priorities as well as a competitive market landscape to develop and execute a successful commercialization strategy for consumer credit products globally. This includes supporting critical credit RFP, spearheading sales enablement and support efforts globally, ensuring strong credit product marketing and communication strategy and execution, and collaborating with key global and regional partners to drive customer and consumer awareness and usage of Mastercard consumer credit products and value proposition, and more. This role may also support informing the agenda for new product development ideas. Role Lead the development and execution of consumer credit commercialization strategy globally. Identify and lead relevant consumer and customer research that informs both the current and future credit products at a global, regional, or country level. Lead the effort to maintain and refresh global insights related to key consumer, customer, and industry insights related to credit business such as best practices, competitive updates, etc. to inform ideas for enhancements or new value propositions/products. Present key insights to internal and external stakeholders including industry forums, customer meetings, and external media engagements. Understand and help regions leverage such insights as well as global practice around product positioning and insights. Lead the global support of critical credit RFPs in partnership with regional and local products & CSCs as well as important customer meetings/engagements. Lead the management of all consumer credit sales pipeline, MI, and KPI management. Partner with the IMC team to develop and execute external marketing and communication strategies globally; ensure alignment and collaboration with the regional product and marketing team. Collaborate and work together with the Digital Performance Management team for development of portfolio management tools including portfolio segmentation, acquisition best practices as well as tailor portfolio P&L's to support individual issuer business cases for pro-active portfolio management and optimization activities. Collaborate with global and regional services teams in developing and implementing new solutions generating incremental cardholder spend, and/or services revenue (e.g., Marketing Services, Security Services, Consultancy, etc.) Lead the partnership with Sales Excellence and IMC to ensure robust sales enablement and internal communication and engagement. All About You/Key Requirements Strong business acumen with the ability to provide creative solutions that drive positive results to both the customer and Mastercard Strong interpersonal skills, covering but not limited to an ability to lead cross-functional teams, manage internal stakeholders (such as Marketing, Regional product teams, Services and etc.) Very strong written and verbal communication skills; excellent presentation (PowerPoint) skill is a plus Proven experience and performance in translating consumer insights into actionable product strategies and plans oriented around driving business growth, positive customer experience, and brand perception Experience in marketing and/or sales (either in B2C or B2B) Passionate for delivering the best customer and consumer experience into live in every product management effort Strong people management skill and leadership experience Great executional capability, driving for excellence in quality as well as delivery on time Demonstrate willingness to learn, ability to challenge the status quo with a constructive attitude Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners • Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. • Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. • Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. • Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. • Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. • Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. • Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. • Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. • IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You • High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. • Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. • Comfortable communicating strategy, project status, and complex ideas to executive leadership. • Experience working in a global, matrixed organization and managing cross-regional initiatives. • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. • Bachelor's degree required. • Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners • Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. • Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. • Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. • Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. • Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. • Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. • Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. • Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. • IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You • High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. • Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. • Comfortable communicating strategy, project status, and complex ideas to executive leadership. • Experience working in a global, matrixed organization and managing cross-regional initiatives. • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. • Bachelor's degree required. • Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager - Technical Overview The Decision Management Platform (DMP) enables intelligent, decision-based products through real-time and near real-time streaming analytics, providing the ability to govern decisions and manage outcomes with agility at global scale. This platform powers Cyber Intelligence and Fraud Prevention capabilities across the organization. The new Decision as a Service team within DMP is developing a lightweight solution that encapsulates the platform's most powerful features to provide Business Logic Implementation as a Service for internal and market-facing applications. This service will enable expansion into new payment networks, improve speed-to-market, and strengthen our market leadership. We are seeking a Senior Product Manager - Technical to own an agile scrum team's product backlog, translate strategic priorities into executable work, define clear acceptance criteria, and ensure ongoing delivery of customer value. The ideal candidate is a strong, proactive product owner who is passionate about customer experience, highly motivated, intellectually curious, analytical, and entrepreneurial. Role • Lead from the front: Set clear product direction, communicate outcomes (MBR), and rally teams around the roadmap using OKRs. • Promote visibility: Demonstrate product capabilities to broader audiences to drive awareness, adoption, and socialization (HHL / MBR / QTR). • Measure impact: Monitor performance post-launch using dashboards, traffic metrics, and KPIs to assess product health and inform enhancements. • Deliver predictably: Keep the roadmap and sprint progress on track through disciplined prioritization and execution. • Drive alignment: Ensure cross-team dependencies are resolved quickly and key decisions are data-driven. • Translate business requirements into product features and well-defined user stories with clear acceptance criteria. • Maintain, refine, and prioritize the product backlog to ensure transparency and alignment with strategic objectives. • Ensure engineering teams have clarity and support to iterate effectively and deliver high-quality functionality. • Prepare for launches and monitor adoption, operational performance, and overall platform health post-release. • Own and maintain product documentation to support knowledge-sharing and smooth onboarding for technical teams. • Coach and reinforce Agile/Scrum principles within and across teams to promote collaboration, accountability, and continuous improvement. All About You • Bachelor's degree or equivalent experience in a related field. • Proven experience as a Product Owner, Product Manager, or similar role in a technical environment. • Strong proficiency in writing and grooming user stories, defining acceptance criteria, and managing platform-level product backlogs. • Expert in system analysis and design, with the ability to understand upstream and downstream services to effectively plan and manage dependencies. • Demonstrated experience in stakeholder management, effectively aligning diverse teams and communicating priorities and outcomes. • Experience with product and task tracking tools such as JIRA or Rally; familiarity with Aha! is a plus. • Ability to think critically, manage ambiguity, resolve conflicts, and make informed trade-off decisions. • Demonstrated emotional intelligence with a track record of supporting teams in delivering high-value outcomes. • Excellent verbal and written communication skills, with the ability to quickly understand and discuss technical work. • Collaborative working style with a focus on disciplined execution and measurable results. • Creative problem solver who can navigate obstacles and maintain momentum. This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $104,000 - $177,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You'll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA's Safety & Security protocols. In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures. Where and When You'll Work This position is an on-site role and reports to the New York City ASPCA locations. Ability and willingness to travel up to 15% annually to other regional sites outside of New York City. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $121,000 - $128,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include, but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida. Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management . click apply for full job details
12/06/2025
Full time
Summary: Overview As the Regional Director of Facilities Operations, you will lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, including New York City, Pawling (NY), Washington, D.C., and Florida. This role ensures that ASPCA buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. Who We Are The goal of the Facilities team is to ensure all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals. In addition, the Facilities team ensures a healthy environment for all animals that visit our locations, whether on a short-term or long-term basis. What You'll Do Reporting directly to the Vice President of Facilities Operations, you will oversee all aspects of facilities maintenance. You'll play a critical role in aligning facilities operations with organizational needs, ensuring that all work adheres to local, state, and federal regulations as well as ASPCA's Safety & Security protocols. In close collaboration with the Vice President of Facilities Operations, you will help shape and implement strategies and operational procedures. Where and When You'll Work This position is an on-site role and reports to the New York City ASPCA locations. Ability and willingness to travel up to 15% annually to other regional sites outside of New York City. Flexibility to work nights, weekends, and holidays as needed to support 24/7 facility operations Ability to be on-call after hours for urgent maintenance issues, emergency response, and operational continuity across multiple sites What You'll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $121,000 - $128,000 annually Benefits At the ASPCA, you don't have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage, including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions - we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more. Responsibilities: Responsibilities include, but are not limited to: Facilities Oversight, Management and Planning (50%) Oversee ASPCA's facilities staff and facilities operations in ASPCA locations including but not limited to: New York City, Pawling (NY), Washington, D.C., and Florida. Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations. Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties. Support the development and implementation of standardized operating procedures (SOPs) across all sites. Supervise and manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution. Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery. Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs. Manage the work order system, including processing, equipment tracking, and asset management. Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery. Support ongoing needs assessments for repairs and maintenance across all facilities. Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements. Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA's mission. Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response. Team Leadership & Development (40%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale. Ensure departmental compliance with the collective bargaining agreement. Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity. Compliance and Training (10%) Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning. Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services. Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA's core values and Behavioral Competencies. Qualifications Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS) Proficient in computerized maintenance management systems (CMMS) and work order platforms Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals Strong understanding of construction documents and construction management practices (preferred) Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA Deep knowledge of safety protocols, fire prevention, and OSHA compliance Proven ability to lead facility planning, capital projects, and operational execution across multiple properties Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects Strong negotiation skills and vendor management experience Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations Willingness and ability to travel routinely between assigned properties Exceptional written and verbal communication skills Ability to collaborate effectively across departments and with external partners Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams Capable of representing the organization professionally and collegially with internal and external stakeholders Experience with data tracking, reporting, and analysis to support operational decisions Ability to exemplify ASPCA's core values, behavioral competencies, and commitment to diversity, equity, and inclusion. Language English Education and Work Experience Minimum of 5 years of experience in facilities and project management . click apply for full job details
Sales Manager The salary range for this role is $17.00 to $18.00 per hour. This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You'll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career. Your Career Starts Here At Aaron's, being a Sales Manager can be a building block in the career you've always wanted to create for yourself. Here's one possible path with us: Sales Manager >Customer Accounts Manager >General Manager The Details What You Need: Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do: Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available Additional Requirements: Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver's License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
12/06/2025
Full time
Sales Manager The salary range for this role is $17.00 to $18.00 per hour. This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You'll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career. Your Career Starts Here At Aaron's, being a Sales Manager can be a building block in the career you've always wanted to create for yourself. Here's one possible path with us: Sales Manager >Customer Accounts Manager >General Manager The Details What You Need: Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do: Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available Additional Requirements: Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver's License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
Community Support Facilitator Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.25 per hour Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! About the Community Support Facilitator role: Community Support Facilitator - Purpose:The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Community Support Facilitator - Principle Responsibilities:The Community Support Facilitator is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan.2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer.5. Act as advocate on behalf of consumers served.6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning.9. Coordinates consumer programming with Centers activities, services, and staff.10. Acts as a mandated abuse reporter.11. Perform other duties as assigned, to assure efficiency of program services. Community Support Facilitator - Minimum Qualifications: The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Community Support Facilitator - Knowledge, Skills and Abilities of the Community Support Facilitator role: 1. A belief that all people are valued members of the community.2. An understanding of the principles of normalization and commitment to community integration.3. Ability to work independently and cooperatively as a member of the team.4. Excellent communication and documentation skills including use of computerized word program and data base.5. Knowledge and understanding of alternative communication systems and assistive technology.6. CPR and First Aid certification (Hope can provide the necessary training, if needed).7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.8. Ability to be flexible with scheduling and work in a consumer driven environment9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions:Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. PI690c5cc3922b-2447
12/06/2025
Full time
Community Support Facilitator Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life? Hope Services is Silicon Valleys leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels Pay Rate: $21.25 per hour Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more! About the Community Support Facilitator role: Community Support Facilitator - Purpose:The Community Support Facilitator provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person Centered Plan and Individualized Personal Plan. Community Support Facilitator - Principle Responsibilities:The Community Support Facilitator is responsible for carrying out these functions: 1. Provide group and/or individual support in the community as identified in the consumers Individualized Personal Plan.2. Develop opportunities for consumers to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.3. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.4. Develop and expand consumer participation in typical and generic community activities chosen by the consumer.5. Act as advocate on behalf of consumers served.6. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.7. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.8. Implement behavioral intervention plan when needed to assure consumer safety and promote learning.9. Coordinates consumer programming with Centers activities, services, and staff.10. Acts as a mandated abuse reporter.11. Perform other duties as assigned, to assure efficiency of program services. Community Support Facilitator - Minimum Qualifications: The Community Support Facilitator should possess a High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education. Possession of a valid California drivers license and clear driving record. Community Support Facilitator - Knowledge, Skills and Abilities of the Community Support Facilitator role: 1. A belief that all people are valued members of the community.2. An understanding of the principles of normalization and commitment to community integration.3. Ability to work independently and cooperatively as a member of the team.4. Excellent communication and documentation skills including use of computerized word program and data base.5. Knowledge and understanding of alternative communication systems and assistive technology.6. CPR and First Aid certification (Hope can provide the necessary training, if needed).7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.8. Ability to be flexible with scheduling and work in a consumer driven environment9. Strong interpersonal skills. Ability to work with a diverse population. Environmental Conditions:Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us Visit to find out more about us and the people we serve. Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status. PI690c5cc3922b-2447
Greenfield Milling TITLE Miller Job Location Richmond, UT Position Type Full Time Education Level High School Salary Range $40.00 - $50.00 Hourly Travel Percentage None Description The Miller plays a central role in the milling process that is the core of our business. This position is critical for promoting safety, quality, milling efficiencies, and helping achieve the company's goals and objectives. This position serves as a plant leader that trains, mentors and supervises the milling team. This position will work shifts with patterns allowing for work-life-balance, which provide days off each week. Our schedule alternates with the weekend off. Miller Responsibilities: The Miller is the most qualified operator in the facility and is available to assist with grain transfer, grain cleaning, flour milling, flour transfer, feed loadout, bulk loadout, and packaging. The Miller is responsible for attendance, coaching, training and mentoring employees. The Miller is the shift lead and guides the work effort of the mill crew on their shift. Maximize milling efficiency in the plant daily by focusing on adjustment and operation of cleaning house and mill equipment. Troubleshoot equipment, optimize the mill flow sheet, and solve flow problems. Perform miscellaneous duties as assigned including working on plant teams, providing input on capital projects, and center-lining. Areas of responsibilities are flour milling, wheat cleaning and tempering, record keeping, maintenance, sanitation, planning, coordinating, and communication. Perform sanitation duties as assigned, and ensure their team is focused on the critical areas of the mill that need sanitation efforts. Execute mill maintenance items directly related to milling efficiencies such as roll changes, roll issues, sifter work, equipment PM, and maintenance. Perform repairs and maintenance of milling equipment and other plant equipment. Use computers to operate mill process equipment, document production reports, and shift re-post, including mill and maintenance issues. Fill out work orders, update data in the OEE tool, communicate issues, and propose corrective actions. Interact with other department employees to communicate workflow and to ensure production efficiency. Promote employee safety, food safety, and product quality. Qualifications High school education. Advance degree or certifications preferred. 1+ years' experience as a Miller. Must be able to work in a fast-paced environment. Must be able to work and cover any shift based on plant needs and customer demands. Strong leadership behaviors and ability to give clear directions to mill crew. Demonstrated safety and food safety champion behaviors. Communication skills in English (both verbal and written). Strong interpersonal skills (communication, coaching, setting expectations, and providing feedback). Demonstrated problem solving/decision making skills. Demonstrated ability to work as part of a team and lead others to work as a team. Strong attention to detail. Experience with several computer applications including, but not limited to, Microsoft Word, Excel, and PowerPoint. Ability to communicate clearly, orally and in writing. Demonstrated mechanical aptitude. Working Conditions: This position requires physical efforts such as straining, pulling, lifting, working, and standing and walking on concrete floor. Exposure to elements such as noise, minable dust, cold and hot temperatures. Extreme climate or climate variation. Heat more than 100 degrees and below freezing temperatures. Exposure to manufacturing equipment hazards like moving machinery and passing forklifts. Climbing ladders and working in elevated spaces which may require fall protection equipment. Benefits: Medical Insurance (first day of the month after starting date) Health Savings and Flexible Spending Account Dental Insurance Vision Insurance Life Insurance and AD&D, Employer Paid Short Term Disability Long Term Disability Employee Assistance Program Accident Insurance, optional Critical Illness Insurance, optional 401K, Employer Match PTO & Vacation Pay 9 Paid Holidays Company Product Discounts Tuition Reimbursement, up to $5,000.00 per calendar year Maternity/Paternity/Adoption Leave Company Incentive Plan Bereavement Pay Relocation Available Utah Flour Milling is a subsidiary of Greenfield Milling an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Compensation details: 40-50 Hourly Wage PIdad2e5-
12/06/2025
Full time
Greenfield Milling TITLE Miller Job Location Richmond, UT Position Type Full Time Education Level High School Salary Range $40.00 - $50.00 Hourly Travel Percentage None Description The Miller plays a central role in the milling process that is the core of our business. This position is critical for promoting safety, quality, milling efficiencies, and helping achieve the company's goals and objectives. This position serves as a plant leader that trains, mentors and supervises the milling team. This position will work shifts with patterns allowing for work-life-balance, which provide days off each week. Our schedule alternates with the weekend off. Miller Responsibilities: The Miller is the most qualified operator in the facility and is available to assist with grain transfer, grain cleaning, flour milling, flour transfer, feed loadout, bulk loadout, and packaging. The Miller is responsible for attendance, coaching, training and mentoring employees. The Miller is the shift lead and guides the work effort of the mill crew on their shift. Maximize milling efficiency in the plant daily by focusing on adjustment and operation of cleaning house and mill equipment. Troubleshoot equipment, optimize the mill flow sheet, and solve flow problems. Perform miscellaneous duties as assigned including working on plant teams, providing input on capital projects, and center-lining. Areas of responsibilities are flour milling, wheat cleaning and tempering, record keeping, maintenance, sanitation, planning, coordinating, and communication. Perform sanitation duties as assigned, and ensure their team is focused on the critical areas of the mill that need sanitation efforts. Execute mill maintenance items directly related to milling efficiencies such as roll changes, roll issues, sifter work, equipment PM, and maintenance. Perform repairs and maintenance of milling equipment and other plant equipment. Use computers to operate mill process equipment, document production reports, and shift re-post, including mill and maintenance issues. Fill out work orders, update data in the OEE tool, communicate issues, and propose corrective actions. Interact with other department employees to communicate workflow and to ensure production efficiency. Promote employee safety, food safety, and product quality. Qualifications High school education. Advance degree or certifications preferred. 1+ years' experience as a Miller. Must be able to work in a fast-paced environment. Must be able to work and cover any shift based on plant needs and customer demands. Strong leadership behaviors and ability to give clear directions to mill crew. Demonstrated safety and food safety champion behaviors. Communication skills in English (both verbal and written). Strong interpersonal skills (communication, coaching, setting expectations, and providing feedback). Demonstrated problem solving/decision making skills. Demonstrated ability to work as part of a team and lead others to work as a team. Strong attention to detail. Experience with several computer applications including, but not limited to, Microsoft Word, Excel, and PowerPoint. Ability to communicate clearly, orally and in writing. Demonstrated mechanical aptitude. Working Conditions: This position requires physical efforts such as straining, pulling, lifting, working, and standing and walking on concrete floor. Exposure to elements such as noise, minable dust, cold and hot temperatures. Extreme climate or climate variation. Heat more than 100 degrees and below freezing temperatures. Exposure to manufacturing equipment hazards like moving machinery and passing forklifts. Climbing ladders and working in elevated spaces which may require fall protection equipment. Benefits: Medical Insurance (first day of the month after starting date) Health Savings and Flexible Spending Account Dental Insurance Vision Insurance Life Insurance and AD&D, Employer Paid Short Term Disability Long Term Disability Employee Assistance Program Accident Insurance, optional Critical Illness Insurance, optional 401K, Employer Match PTO & Vacation Pay 9 Paid Holidays Company Product Discounts Tuition Reimbursement, up to $5,000.00 per calendar year Maternity/Paternity/Adoption Leave Company Incentive Plan Bereavement Pay Relocation Available Utah Flour Milling is a subsidiary of Greenfield Milling an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Compensation details: 40-50 Hourly Wage PIdad2e5-
Sales Manager The salary range for this role is $17.00 to $18.00 per hour. This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You'll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career. Your Career Starts Here At Aaron's, being a Sales Manager can be a building block in the career you've always wanted to create for yourself. Here's one possible path with us: Sales Manager Customer Accounts Manager General Manager The Details What You Need: Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do: Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available Additional Requirements: Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver's License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
12/06/2025
Full time
Sales Manager The salary range for this role is $17.00 to $18.00 per hour. This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You'll never be bored in this role - and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You'll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career. Your Career Starts Here At Aaron's, being a Sales Manager can be a building block in the career you've always wanted to create for yourself. Here's one possible path with us: Sales Manager Customer Accounts Manager General Manager The Details What You Need: Strong interpersonal skills Leadership skills An aptitude for marketing The desire to make a difference for our customers. What You'll Do: Build long-lasting customer and vendor relationships. Set sales goals and drive new business with marketing strategies. Assist General Manager with operational functions Assist with deliveries in the event a driver is not available Additional Requirements: Age: 21 years old (18 in Canada) HS diploma or equivalent preferred Two years of college or previous management experience preferred Valid state Driver's License and must meet DOT requirements for certification (U.S.) Flexible schedule with availability between 8 am to 9 pm Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely) Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.
OUR CORE VALUES: PEOPLE ARE WORTH THE INVESTMENT COUNT THE COST SEEK A BETTER WAY SAFETY STARTS WITH ME TEAM IDEAL SHOW UP AND SPEAK UP BE A RESOURCE Description Ideal Building Solutions is well-known in the roofing industry for exceeding manufacturer standards and getting a project done right. We stand behind our work and are proud to offer the highest quality roofing available. At IDEAL, our purpose is to show up to work to Do Hard Things and Become a Better Version of ourselves. If you are looking for long-term employment in a field where every day is different and the company invests in your growth please consider applying with IDEAL Building Solutions. Salary: $70,000 - $90,000 This is a full-time in-office role with occasional travel to jobsites. Candidates living farther than 40 miles or 1 1/2 hours from the office will not be considered for the position. Duties and Responsibilities include, but are not limited to: The Project Manager II (PM II) serves as the tactical lead responsible for executing the project plan under the leadership of the PM I . This role bridges field operations and office coordination - managing procurement, change orders, schedules, and field documentation to ensure seamless project delivery. The PM II acts as the central communication point between the project management team, field operations, and trade partners, ensuring all milestones are met on time, within scope, and to Ideal Building Solutions' standards for safety, quality, and performance. Project Execution & Coordination Manage day-to-day project operations, ensuring alignment with PM I's strategic plan. Lead daily communication with Superintendents and field teams. Oversee PO execution and tracking (materials, equipment, and sheet metal). Ensure project documentation, submittals, and shop drawings are reviewed and understood. Communicate all material, equipment, and sheet metal needs to the PM III for timely processing. Approve Purchase Orders (POs) created by PM III and provide guidance as needed. Schedule and coordinate: Project Kickoff Meetings IBS "Crush" Meetings (cross-departmental coordination) Trade Partner Handoff Meetings with IBS Superintendents Procurement & Contract Management Assist in trade partner selection and ensure alignment with project scope and expectations. Oversee contract execution , with PM III assisting in drafting under PM I and PM II direction. Approve sheet metal fabrication orders and ensure timely procurement to meet milestones. Support the tracking and management of alternates and project budgets . Change Orders & Cost Control Responsible for reviewing and approving Change Orders (COs) created by PM III. Communicate all project-related COs to the General Contractor (GC) ; PM I will issue final COs. Maintain accurate budget tracking and cost control, ensuring alignment with project forecasts. Participate in budget and drawing/specification reviews alongside PM I. Quality & Field Oversight Conduct Quality Control inspections with PM III and the Superintendent. Ensure coordination between field teams and the project management group to maintain workmanship and safety standards. Participate in on-site project meetings ; PM II serves as backup for PM I in off-site meetings and attends virtually when required. Performance Expectations Execute procurement, scheduling, and documentation tasks with precision and timeliness. Maintain proactive communication across all stakeholders (GC, vendors, internal teams). Support PM I in strategic decision-making and resolve field conflicts quickly and effectively. Meet all internal deadlines for change orders, milestone tracking, and budget reviews . Demonstrate consistent accountability, organization, and teamwork across all assigned projects. Benefits: Weekly Paychecks Paid vacation and holidays. Extra Holidays Paid: New Years Eve, Christmas Eve, and Friday after Thanksgiving 401K Plan with Company Match. Generous Referral Bonus Program Work / Home Life Balance. Industry Leading safe working conditions. Ongoing safety training and performance enhancement. Health and Insurance Benefits 50% paid by Company Health Insurance with Multiple Tiers to Choose From Employee, Employee Spouse, Employee Children, Employee Family Options Cost Competitive Rate paid by Employee Vision Insurance Life Insurance Short Term Disability Long Term Disability Accidental Insurance Opportunity to grow with a company that values you and is here to invest in your personal growth. Education And Experience Requirements: 5+ Years of Work Experience in the Commercial Roofing industry Familiar with Details and Requirements related to the installation of the following roof systems: PVC, TPO, Modified Bitumen, and Asphalt Shingles Bi-Lingual is a plus Position Type/Expected Hours of Work This is a full-time position. Hours: Must be flexible Travel Travel is expected for this position. A clean driving record verified by a MVR (Motor Vehicle Record check) is required to drive for the company. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO: We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Powered by JazzHR PI2e143b21478e-1244
12/05/2025
Full time
OUR CORE VALUES: PEOPLE ARE WORTH THE INVESTMENT COUNT THE COST SEEK A BETTER WAY SAFETY STARTS WITH ME TEAM IDEAL SHOW UP AND SPEAK UP BE A RESOURCE Description Ideal Building Solutions is well-known in the roofing industry for exceeding manufacturer standards and getting a project done right. We stand behind our work and are proud to offer the highest quality roofing available. At IDEAL, our purpose is to show up to work to Do Hard Things and Become a Better Version of ourselves. If you are looking for long-term employment in a field where every day is different and the company invests in your growth please consider applying with IDEAL Building Solutions. Salary: $70,000 - $90,000 This is a full-time in-office role with occasional travel to jobsites. Candidates living farther than 40 miles or 1 1/2 hours from the office will not be considered for the position. Duties and Responsibilities include, but are not limited to: The Project Manager II (PM II) serves as the tactical lead responsible for executing the project plan under the leadership of the PM I . This role bridges field operations and office coordination - managing procurement, change orders, schedules, and field documentation to ensure seamless project delivery. The PM II acts as the central communication point between the project management team, field operations, and trade partners, ensuring all milestones are met on time, within scope, and to Ideal Building Solutions' standards for safety, quality, and performance. Project Execution & Coordination Manage day-to-day project operations, ensuring alignment with PM I's strategic plan. Lead daily communication with Superintendents and field teams. Oversee PO execution and tracking (materials, equipment, and sheet metal). Ensure project documentation, submittals, and shop drawings are reviewed and understood. Communicate all material, equipment, and sheet metal needs to the PM III for timely processing. Approve Purchase Orders (POs) created by PM III and provide guidance as needed. Schedule and coordinate: Project Kickoff Meetings IBS "Crush" Meetings (cross-departmental coordination) Trade Partner Handoff Meetings with IBS Superintendents Procurement & Contract Management Assist in trade partner selection and ensure alignment with project scope and expectations. Oversee contract execution , with PM III assisting in drafting under PM I and PM II direction. Approve sheet metal fabrication orders and ensure timely procurement to meet milestones. Support the tracking and management of alternates and project budgets . Change Orders & Cost Control Responsible for reviewing and approving Change Orders (COs) created by PM III. Communicate all project-related COs to the General Contractor (GC) ; PM I will issue final COs. Maintain accurate budget tracking and cost control, ensuring alignment with project forecasts. Participate in budget and drawing/specification reviews alongside PM I. Quality & Field Oversight Conduct Quality Control inspections with PM III and the Superintendent. Ensure coordination between field teams and the project management group to maintain workmanship and safety standards. Participate in on-site project meetings ; PM II serves as backup for PM I in off-site meetings and attends virtually when required. Performance Expectations Execute procurement, scheduling, and documentation tasks with precision and timeliness. Maintain proactive communication across all stakeholders (GC, vendors, internal teams). Support PM I in strategic decision-making and resolve field conflicts quickly and effectively. Meet all internal deadlines for change orders, milestone tracking, and budget reviews . Demonstrate consistent accountability, organization, and teamwork across all assigned projects. Benefits: Weekly Paychecks Paid vacation and holidays. Extra Holidays Paid: New Years Eve, Christmas Eve, and Friday after Thanksgiving 401K Plan with Company Match. Generous Referral Bonus Program Work / Home Life Balance. Industry Leading safe working conditions. Ongoing safety training and performance enhancement. Health and Insurance Benefits 50% paid by Company Health Insurance with Multiple Tiers to Choose From Employee, Employee Spouse, Employee Children, Employee Family Options Cost Competitive Rate paid by Employee Vision Insurance Life Insurance Short Term Disability Long Term Disability Accidental Insurance Opportunity to grow with a company that values you and is here to invest in your personal growth. Education And Experience Requirements: 5+ Years of Work Experience in the Commercial Roofing industry Familiar with Details and Requirements related to the installation of the following roof systems: PVC, TPO, Modified Bitumen, and Asphalt Shingles Bi-Lingual is a plus Position Type/Expected Hours of Work This is a full-time position. Hours: Must be flexible Travel Travel is expected for this position. A clean driving record verified by a MVR (Motor Vehicle Record check) is required to drive for the company. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO: We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Powered by JazzHR PI2e143b21478e-1244
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
12/05/2025
Full time
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture Company leaders have many years of hands-on Field Service experience in this industry and many others Tremendous focus is placed on employee technical and leadership development Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides Company-wide commitment to promoting a strong work/life balance An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE Perform service tasks as assigned and as per company policies and procedures Capable of working under direct supervision or independently based upon training completion Render on-site and phone assistance to customers Communicate with Technical Support on technical or procedural issues Implement Field Change Notices per published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Maintain and operate company vehicle in accordance with local laws and company policy Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines - "14 hours rule" Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines Maintain individual inventory and perform cycle counts in accordance with company policy Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION Provide proper and adequate communication to internal and external customers Provide estimated time of arrival to the customer where applicable Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment Strive to provide all customers a "first time fix" for their equipment Maintain customer satisfaction rates per company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all technical and administrative work in an efficient and timely manner Capable of making technical and commercial decisions under pressure Properly evaluate site and equipment for appropriate billing status Maintain productive utilization rate per company guidelines Perform inventory cycle counts per company guidelines Adhere to company dress code and safety regulations Meet or exceed on-site response time requirements for each customer Understand and comply with company startup/escalation processes and procedures Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) ASEET or AMEET, or progress towards, is preferred High School or Vocational School Diploma 2-4 years military experience in a related technical field 0-2 years of relevant industry experience Interpersonal and Administrative Skills Communicate professionally and respectfully in both written and verbal forms Manage time effectively by prioritizing and balancing technical tasks with administrative tasks Collaborative with peers, customers, suppliers, and leadership Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills Make basic site evaluation skills to include: environmental temperature, and general operating conditions Familiarity with electrical / electronic test equipment and fundamentals Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks Employ elementary fix/repair techniques based on directed supervision Complete service tasks and return unit to full operating conditions based upon directed supervision Summarize and report all work related tasks performed in written and verbal form Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to . click apply for full job details
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. Responsibilities: Develops and maintains good working relationships with employees, management, and customers. Facilitates training with new and current employees. Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times. Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. Ensures all employees adhere to safety policies and procedures at all times. Qualifications: Ability to lift 70 lbs./32 kgs. Availability to work flexible shift hours, up to 5 days per week Strong oral and written communication skills Working knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Bachelor's Degree or International equivalent - Preferred Management experience - Preferred Employee Type: Seasonal (Seasonal)UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
12/05/2025
Full time
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position supervises, trains, develops, and holds workgroups responsible for safety, production and attendance. He/She sets and maintains high standards for account productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization. Responsibilities: Develops and maintains good working relationships with employees, management, and customers. Facilitates training with new and current employees. Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements. Manages department resources to ensure maximum output, accuracy, and efficiency at all times. Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels. Implements employee personal development plans as required to ensure the continuing professional growth of department personnel. Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development. Ensures all employees adhere to safety policies and procedures at all times. Qualifications: Ability to lift 70 lbs./32 kgs. Availability to work flexible shift hours, up to 5 days per week Strong oral and written communication skills Working knowledge of Microsoft Office Ability to work in a fast-paced warehouse environment Bachelor's Degree or International equivalent - Preferred Management experience - Preferred Employee Type: Seasonal (Seasonal)UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range: Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $25.70/hr to $41.80/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
Kim's Convenience Stores is a rapidly growing convenience store chain searching for friendly, energetic, and highly motivated candidates to join our team ! Benefits of being a Store Manager: Growing company with upward mobility 401(k) Paid Vacation Health, Dental, Vision and Life Insurance Competitive Pay Responsibilities for Store Manager: The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees, and assistant manager. Responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages. Responsible for building and increasing sales. The Store Manager will assist in the recruiting of, recommend for hire, and train positive individuals to become members of the team, ensuring excellent customer service. Supervise and discipline all store employees according to company policy. Store Manager will Promote and resolve customer complaints, in a timely and professional manner. Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept. The Store Manager will ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. The Store Manager will monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management. Complete daily paperwork and computer entry in a timely manner as established by management. The Store Manager will monitor cash over/short, inventory shrinkage, and drive offs daily. Store Managers need to have the physical ability to perform all the duties of a store cashier regularly. Understand all information in the daily reporting of store operations. Store Managers will follow and enforce all company policies and established procedures. Implement monthly promotions, ensure all POS advertising/signage is properly posted at the proper time. Communicate and perform all price change requests, mark downs / ups. Communicate any problems with merchandise pricing to the Price Book Administrator. Implement and enforce all merchandising and vendor policies and procedures. Enforce all Safety and Security Issues and report all unsafe conditions. Conduct regular safety and Security Meeting and document with employees attending signatures. Report and process all employee and/ or customer incidents or accidents following company procedure. The Store Manager needs to be available for workdays, nights, and weekends. Job Requirements for Store Manager Proven experience as a retail manager or in a similar managerial role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Familiarity with financial and customer service principles. Knowledge of retail management best practices. Ability to work in a fast-paced environment and manage multiple tasks. Proficient in MS Office and retail management software. High school diploma or equivalent Flexible to work weekends, evenings, and holidays as required. Ability to lift and carry up to 50 pounds. Exceptional problem-solving skills and attention to detail. Strong understanding of sales performance metrics. PIa7d09bbdf42f-8914
12/05/2025
Full time
Kim's Convenience Stores is a rapidly growing convenience store chain searching for friendly, energetic, and highly motivated candidates to join our team ! Benefits of being a Store Manager: Growing company with upward mobility 401(k) Paid Vacation Health, Dental, Vision and Life Insurance Competitive Pay Responsibilities for Store Manager: The Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees, and assistant manager. Responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages. Responsible for building and increasing sales. The Store Manager will assist in the recruiting of, recommend for hire, and train positive individuals to become members of the team, ensuring excellent customer service. Supervise and discipline all store employees according to company policy. Store Manager will Promote and resolve customer complaints, in a timely and professional manner. Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept. The Store Manager will ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner. The Store Manager will monitor daily retail gasoline competitors and send the prices to the corporate office in a timely manner as established by management. Complete daily paperwork and computer entry in a timely manner as established by management. The Store Manager will monitor cash over/short, inventory shrinkage, and drive offs daily. Store Managers need to have the physical ability to perform all the duties of a store cashier regularly. Understand all information in the daily reporting of store operations. Store Managers will follow and enforce all company policies and established procedures. Implement monthly promotions, ensure all POS advertising/signage is properly posted at the proper time. Communicate and perform all price change requests, mark downs / ups. Communicate any problems with merchandise pricing to the Price Book Administrator. Implement and enforce all merchandising and vendor policies and procedures. Enforce all Safety and Security Issues and report all unsafe conditions. Conduct regular safety and Security Meeting and document with employees attending signatures. Report and process all employee and/ or customer incidents or accidents following company procedure. The Store Manager needs to be available for workdays, nights, and weekends. Job Requirements for Store Manager Proven experience as a retail manager or in a similar managerial role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Familiarity with financial and customer service principles. Knowledge of retail management best practices. Ability to work in a fast-paced environment and manage multiple tasks. Proficient in MS Office and retail management software. High school diploma or equivalent Flexible to work weekends, evenings, and holidays as required. Ability to lift and carry up to 50 pounds. Exceptional problem-solving skills and attention to detail. Strong understanding of sales performance metrics. PIa7d09bbdf42f-8914
The Plant Engineering Manager oversees the development and implementation of manufacturing processes and equipment to maintain proper functionality and efficiency. This position is responsible for the researching and developing new designs and projects to improve manufacturing processes, proposing budgets for projects, and overseeing all the activities related to each project. Additional Information Monday - Friday 10% Travel This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. This position is also eligible for bonus and long-term incentive compensation awards based on performance and subject to the terms of the Company's applicable plans. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well-being Career with opportunities to learn, develop new skills and grow your contribution Connection with an inclusive team and commitment to our own and broader communities It's all here for you let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Propose and manage budgets for projects which includes capital projects Plan and execute strategies for completing projects on time Research and develop designs and products Manage and develop Maintenance and Engineering department Partner with various departments and leadership to ensure support of projects Provide clear and concise instructions and training as needed Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have completed formal training in and/or have at least one (1) year of work experience applying continuous improvement tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc. Must have a bachelor's degree or higher or at least four (4) years of work experience in engineering Must have at least three (3) years of work experience in an engineering function Preferred Qualifications: Have a bachelor's degree or higher in Engineering Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams Have prior work experience using timekeeping systems Have at least three (3) years of experience working in a manufacturing and/or distribution facility Have at least three (3) years of strategic planning for Capital Projects
12/05/2025
Full time
The Plant Engineering Manager oversees the development and implementation of manufacturing processes and equipment to maintain proper functionality and efficiency. This position is responsible for the researching and developing new designs and projects to improve manufacturing processes, proposing budgets for projects, and overseeing all the activities related to each project. Additional Information Monday - Friday 10% Travel This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships. This position is also eligible for bonus and long-term incentive compensation awards based on performance and subject to the terms of the Company's applicable plans. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life with rewards, benefits and the flexibility to enhance your health and well-being Career with opportunities to learn, develop new skills and grow your contribution Connection with an inclusive team and commitment to our own and broader communities It's all here for you let's Create Your Possible At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Propose and manage budgets for projects which includes capital projects Plan and execute strategies for completing projects on time Research and develop designs and products Manage and develop Maintenance and Engineering department Partner with various departments and leadership to ensure support of projects Provide clear and concise instructions and training as needed Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have completed formal training in and/or have at least one (1) year of work experience applying continuous improvement tools such as Six Sigma, 5-S, Lean Manufacturing, Transactional Lean, etc. Must have a bachelor's degree or higher or at least four (4) years of work experience in engineering Must have at least three (3) years of work experience in an engineering function Preferred Qualifications: Have a bachelor's degree or higher in Engineering Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams Have prior work experience using timekeeping systems Have at least three (3) years of experience working in a manufacturing and/or distribution facility Have at least three (3) years of strategic planning for Capital Projects
