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Executive Assistant
Quantum Health Dublin, Ohio
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role As the Executive Assistant , you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health's leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy. What you'll do (Essential Responsibilities) Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments. Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus. Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively. Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients. Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively. Draft and prepare accurate and professional documents, including correspondence, summaries, and reports. Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants. Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies. Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data. All other duties as assigned. What you'll bring (Qualifications) Experience: 5-7+ years of executive administrative experience. Education: Bachelor's degree preferred. Communication: Exceptional written and verbal communication skills, with a professional and executive presence. Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment. Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred). Client & Event Support: Experience coordinating site visits, client events, and related logistics. Analytical Skills: Ability to analyze data, summarize trends, and provide insights. Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust. Detail-Oriented: Strong attention to detail and accuracy. Adaptability: Ability to perform and supervise complex tasks. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role As the Executive Assistant , you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health's leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy. What you'll do (Essential Responsibilities) Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments. Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus. Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively. Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients. Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively. Draft and prepare accurate and professional documents, including correspondence, summaries, and reports. Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants. Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies. Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data. All other duties as assigned. What you'll bring (Qualifications) Experience: 5-7+ years of executive administrative experience. Education: Bachelor's degree preferred. Communication: Exceptional written and verbal communication skills, with a professional and executive presence. Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment. Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred). Client & Event Support: Experience coordinating site visits, client events, and related logistics. Analytical Skills: Ability to analyze data, summarize trends, and provide insights. Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust. Detail-Oriented: Strong attention to detail and accuracy. Adaptability: Ability to perform and supervise complex tasks. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Business Development Specialist
Quantum Health Dublin, Ohio
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Manager, Member Lifecycle Communications & Automation
Quantum Health Dublin, Ohio
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location : This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned , independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement . About the role The Manager, Member Lifecycle Communications & Automation is responsible for supporting the strategy, design, and delivery of member communications at scale - across digital and traditional channels. This role combines strategic vision with hands-on execution to create seamless, data-driven member experiences that drive engagement, improve satisfaction, and deliver measurable results. You'll build and evolve automated communication systems, leverage testing and analytics to inform strategy, and guide a growing team in executing with precision and agility. Ideal candidates bring healthcare or benefits experience (e.g., at a navigation, health tech, or point solution organization) and a proven track record of developing scalable, intelligent communication systems that use automation and insights to continually improve. What you'll do Strategy & Planning Develop and evolve the member communications roadmap across key lifecycle stages. Use data and testing insights to inform strategy, segmentation and personalization. Partner with Product, Operations, Clinical, and Marketing to align timing and messaging. Establish KPIs and measurement frameworks to track engagement, automation, and ROI. Automation & Systems Build and scale automated, multi-channel journeys (email, SMS, direct mail) in HubSpot or similar tools. Design modular workflows that are flexible, efficient, and easy to optimize . Integrate data sources to trigger personalized, real-time communications. Maintain automated dashboards to m onitor performance and enable rapid iteration. Ensure governance, deliverability, compliance, and data integrity. Testing, Optimization & Insights Foster a culture of continuous testing and data-driven decision-making. Use automation and analytics to refine message timing, frequency, and relevance. Partner with analytics teams to turn insights into actionable communication strategies. Standardize testing and automation best practices for scale and consistency. Team Leadership & Process Management Manage and mentor a team supporting member communications Set clear goals, KPIs, and accountability for quality and efficiency. Align daily execution with broader strategic priorities. Stay ahead of trends in automation, AI-driven personalization, and omnichannel engagement (e.g., interactive QR codes, AI-generated insights) to improve results. Use data analysis and member feedback to identify gaps and guide optimization. All other duties as assigned. What you'll bring 5-7+ years of experience in marketing communications, member engagement, or lifecycle marketing. 2 - 3+ years leading automation or CRM-driven communication systems at scale. Proven experience using data and testing to drive decisions, segment audiences, and optimize communications. Experience within healthcare, benefits, or a member-centric organization (e.g., payer, point solution, navigation, or health tech). Advanced proficiency with HubSpot or comparable automation tools (e.g., Marketo, Salesforce Marketing Cloud, Braze, Eloqua). Skilled in building automation logic, dynamic content, personalization and journey optimization. Strong technical aptitude with CRM, APIs, data integrations, and reporting tools. Experience leading teams and fostering collaboration across departments. Excellent communication, analytical, and organizational skills. Understanding of compliance and data privacy (HIPAA, CAN-SPAM, opt-out management). Experience implementing or refining A/B testing and experimentation frameworks. Agile project management or marketing operations experience. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Customer Account Resolution Specialist
Wesley Group Franklin, Tennessee
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. youre likely asking yourself, What in the world is a Resolution Specialist?! Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years weve been in business, weve created a tidal wave of excitement from timeshare owners needing help, and were looking for a new trusted Resolution Specialist to help the families we serve! What is a Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Dont have experience canceling timeshares? We dont expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays PLUS the workdays between Christmas and New Years Day, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing whats right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with clients, setting clear expectations throughout the timeshare termination process Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all emails, calls and chatters in a timely manner Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must retain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a we can always be better mindset Always strive to do better, celebrate wins, and use failures to grow and improve Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. Weve won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairsbecause we know how important it is to take a break and recharge Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PIe8c25ff2-
12/07/2025
Full time
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. youre likely asking yourself, What in the world is a Resolution Specialist?! Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years weve been in business, weve created a tidal wave of excitement from timeshare owners needing help, and were looking for a new trusted Resolution Specialist to help the families we serve! What is a Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Dont have experience canceling timeshares? We dont expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays PLUS the workdays between Christmas and New Years Day, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing whats right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with clients, setting clear expectations throughout the timeshare termination process Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all emails, calls and chatters in a timely manner Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must retain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a we can always be better mindset Always strive to do better, celebrate wins, and use failures to grow and improve Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. Weve won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairsbecause we know how important it is to take a break and recharge Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PIe8c25ff2-
Vice President, Corporate Strategy (Core Payments)
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Corporate Strategy (Core Payments) VP Strategy (Core Payments) Job Title: Vice President, Strategy Purpose. Join our dynamic Strategy and Execution team. This strategy role is ideal for someone passionate about payments and innovation We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Responsibilities: Drive and develop executive level strategy documents capturing the organization's vision and business focus areas in partnership and alignment in strong collaboration with senior level stakeholders within Core Payments, Commercial New Payment Flows (CNPF) Services, Regions, etc. Contribute to the overall strategy agenda through thought leadership and creativity. Identify, structure, and prioritize cross-functional initiatives focused on payments products (e.g., tokenization, digital first, contactless, account to account, etc.) to generate actionable recommendations. tackle complex digital business problems, uncover root causes, develop solutions, and translate them into specific recommendations. Apply strategic and analytical rigor to product strategies, acting as a thought partner to prioritize and structure an innovative agenda. Maintain knowledge of payments landscapes and market trends to develop innovative solutions and product strategies. Develop and execute robust communications to align priorities and address support needs across various digital work streams. Manage relationships and other related workstreams, linked to MA strategic priorities, across the business to ensure buy-in, engagement and committed deliverables i.e. Core, CNPF, Services, Finance etc. Share learnings and insights with Divisional Presidents, Country Managers, and other key stakeholders, where relevant. • Management of cross functional teams to drive outputs and deliverables. Qualifications: Extensive experience in strategy consulting or developing go-to-market strategies for payments and/or digital products. Extensive experience of translating strategies to execution plans, driving end to end execution - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry. Excellent communication and influencing skills to work with internal and external stakeholders. Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment. Politically savvy with a history of building consensus and bringing people together around a common cause. Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy. Experience in M&A and/or corporate development is a plus. Compensation: Total Base Pay Range: $223,000.00 - $357,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $221,000 - $353,000 USD New York City, New York: $230,000 - $368,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Corporate Strategy (Core Payments) VP Strategy (Core Payments) Job Title: Vice President, Strategy Purpose. Join our dynamic Strategy and Execution team. This strategy role is ideal for someone passionate about payments and innovation We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Responsibilities: Drive and develop executive level strategy documents capturing the organization's vision and business focus areas in partnership and alignment in strong collaboration with senior level stakeholders within Core Payments, Commercial New Payment Flows (CNPF) Services, Regions, etc. Contribute to the overall strategy agenda through thought leadership and creativity. Identify, structure, and prioritize cross-functional initiatives focused on payments products (e.g., tokenization, digital first, contactless, account to account, etc.) to generate actionable recommendations. tackle complex digital business problems, uncover root causes, develop solutions, and translate them into specific recommendations. Apply strategic and analytical rigor to product strategies, acting as a thought partner to prioritize and structure an innovative agenda. Maintain knowledge of payments landscapes and market trends to develop innovative solutions and product strategies. Develop and execute robust communications to align priorities and address support needs across various digital work streams. Manage relationships and other related workstreams, linked to MA strategic priorities, across the business to ensure buy-in, engagement and committed deliverables i.e. Core, CNPF, Services, Finance etc. Share learnings and insights with Divisional Presidents, Country Managers, and other key stakeholders, where relevant. • Management of cross functional teams to drive outputs and deliverables. Qualifications: Extensive experience in strategy consulting or developing go-to-market strategies for payments and/or digital products. Extensive experience of translating strategies to execution plans, driving end to end execution - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong understanding of Mastercard's products, services, and key revenue drivers, as well as the larger payment industry. Excellent communication and influencing skills to work with internal and external stakeholders. Proven track record of translating digital strategies into execution plans and driving end-to-end execution in a cross-functional environment. Politically savvy with a history of building consensus and bringing people together around a common cause. Analytical and solutions-oriented with the ability to drive thought leadership in digital strategy. Experience in M&A and/or corporate development is a plus. Compensation: Total Base Pay Range: $223,000.00 - $357,000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $221,000 - $353,000 USD New York City, New York: $230,000 - $368,000 USD
Managing Consultant, Services - Acquiring Business Development
MasterCard Harrison, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Manager, Strategic Partnerships Sales, Data Partnerships
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Strategic Partnerships Sales, Data Partnerships Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Job Description Summary We are looking for a professional, thought-leader and hustler to help Mastercard reach more customers through strategic partners focusing on our business and market insights solutions in the NAM region. The ideal candidate is someone who is passionate about data and insights and understand how to put together smart data partnerships. This position is a quota-carrying, revenue-producing role that is responsible for developing and managing channel and alliance partner relationships within the NAM region. The role is responsible for executing our strategy with regional nuances for the entire partner lifecycle; new partner recruitment, partner onboarding, partner revenue activation, and partner growth. Background: Mastercard Data & Services encompasses Mastercard offerings beyond the transaction. It is our mission to drive smarter decisions with better outcomes. We help businesses grow by offering them insights, solutions, and advice to enhance how they find, engage, optimize, protect, and grow customer relationships and stay ahead of competition. Read more about our solutions here: Product Catalog Mastercard Data & Services () including Credit Risk Analytics, Merchant Insights, SpendingPulse, Geo Insights, Places, and Tourism Insights Role/Responsibilities: Define the desired profile of potential partners with the help of management Research, identify, qualify and screen potential partners that align with the target partner profile Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition Prior to finalizing contract negotiations with each partner, develop a joint business plan (including sales targets) that is aligned with the Mastercard standards and strategy Maintain a solid pipeline of qualified prospective partners to meet established recruitment targets Meet assigned revenue targets through sell to/sell with channel partners Drive onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped and motivated to sell, market, deploy and support the Mastercard offering within established timeframes Engage Mastercard resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc) Manage channel pipeline and forecast reporting and track progress through the sales cycle Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities Work with high-performing and high-potential partners to develop an annual joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs Required experience and skills: Experience in business and consumer data and insights solutions with direct exposure to data platforms, data aggregators, analytics providers, and consultancies from a sales, data acquisition/sourcing, or partnerships capacity Experience sourcing, qualifying, screening and forming business relationships with channel partners at the CXO level Experience managing major customer / partner relationships to make things happen, grow the pie, and maintain an excellent level of transparency, trust, and collaboration Strong personal network within the industry Experience developing and managing joint business planning with partners Who you are Strategic thinker who can quickly develop a point of view on market opportunities to focus on for each solution area and move to action Be comfortable with a high degree of ambiguity and build-it-as-we-go mentality (if you are looking for a standard toolkit and clear direction on what to do, this job isn't for you) Fan of working with people internally or externally. You don't shy away from approaching people you never met before to pitch what we do and you don't feel bad if you get ignored. It's part of the job. Commercial oriented-always looking for the next mega opportunity A great listener and collaborator who's always humble enough to keep learning from internal teams and external subject matter experts National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Senior Pricing Manager
Quantum Health Dublin, Ohio
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
12/07/2025
Full time
Description Location: This position is can be remote or hybrid based at our Dublin, OH campus. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a strategic and analytical Senior Manager of Pricing to lead our pricing strategy and execution across all products and services. This role will be pivotal in maximizing profitability, enhancing competitive positioning, and driving revenue growth. The ideal candidate will have a deep understanding of the healthcare benefit market and dynamic pricing models. The role will require significant collaboration with sales and account executives, as well as periodic interaction with senior executives. What you'll do (Essential Responsibilities) Develop and implement pricing strategies that align with the company's overall business objectives, including the development of a multi-product portfolio Analyze market trends, competitor pricing, and customer demand to inform pricing decisions. Balance pricing decisions with account risk on individual clients /prospects and across the portfolio. Utilize data analytics to assess the impact of pricing changes on revenue and profitability. Monitor key performance indicators (KPIs) related to pricing and provide insights to senior management. Collaborate with marketing, sales, and product development teams to ensure pricing strategies support product launches and promotions. Work closely with finance to understand cost structures and profit margins and develop the balance between market demands and profitability targets. Lead and mentor the pricing team to enhance their skills and ensure effective execution of pricing strategies. Foster a collaborative environment that encourages innovative pricing solutions. Regularly review and refine pricing policies and procedures to enhance efficiency and effectiveness. Stay updated on industry best practices and emerging pricing technologies. Other duties as assigned What you'll bring (Qualifications) Education: Bachelor's degree in Business, Finance, Actuarial Science, Mathematics, Economics, or a related field Experience: 7+ years of experience in pricing, analytics, or a related field, with at least 5 years in a managerial role leading a pricing function and team Proficient in Microsoft Office Products and CRM tools Experience with Salesforce, and Snowflake databases is preferred Strong project management skills Strong negotiations skills with experience managing sales expectations against corporate goals as it relates to pricing. Ability to effectively and efficiently escalate pricing issues up an approval chain Ability to prioritize and handle multiple tasks in a high growth and demanding work environment Strong critical thinking and analytical problem-solving skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Senior Manager, Financial Planning & Analysis (FP&A)
Quantum Health Dublin, Ohio
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a highly skilled and strategic Sr. Manager, FP&A to join our Finance team. This individual will serve as a key financial partner across the business, leading FP&A processes, including strategic financial planning, budgeting, re-forecasting and long-range planning. In addition, the Sr. FP&A manager will lead strategic finance responsibilities, including acquisition target modeling, post-acquisition performance tracking and new business initiative monitoring. This is a high-impact, hands-on role with significant exposure to senior leadership. The Sr. Manager, FP&A will work side-by-side with the rest of the FP&A team as the company executes its growth and margin initiatives, with responsibility for building models, processes, and performance improvement tracking for continued growth and deployment of new products. What you'll do (Essential Responsibilities) Lead the company's long-range financial planning process, including strategic scenario modeling and sensitivity analyses. Partner with senior leadership to align financial strategy with business objectives. Drive the development of investment tracking (run rate and one-time spend) and transformation team initiatives to measure business plan progress and support data-driven decision making. Forecasting & Consolidations Work with the rest of the FP&A team and functional leaders to manage monthly, quarterly, and annual forecasting processes across multiple products and business units. Lead forecast-to-actual variance analysis and bridge building, providing insights and commentary to executive leadership. Consolidate and maintain accurate, timely financial models across departments and entities, including intercompany economics and eliminations. Acquisition Modeling & Performance Tracking Build and maintain financial models for newly acquired businesses and acquisition targets, including pro forma financials, enterprise synergy analysis, and integration cost impacts. Provide post-acquisition financial tracking and performance analysis compared to deal underwriting model. Team & Process Development Design and implement scalable FP&A processes, tools, reporting structures and system integration. Mentor and develop a high-performing FP&A team of managers and senior financial analysts. Serve as a thought partner with functional leaders to support a diverse product and growth-oriented organization. All other duties as assigned. What you'll bring (Qualifications) Education: Bachelor's degree in Finance, Accounting, Economics, or a related field Experience : 7-10+ years of progressive experience in FP&A, corporate finance, investment banking, or management consulting. Strong experience leading multi-product forecast models, performance tracking, strategic planning, and consolidated forecasting. Advanced Excel and financial modeling skills Experience and proficiency in planning software and systems optimization (e.g., Adaptive, Sage Intacct, Alteryx or similar) a plus. Demonstrated ability to work independently and collaboratively in a fast-paced, high-growth environment. Strong business acumen with exceptional analytical and communication skills. Prior experience supporting executive leadership and working in a private equity back organization (sponsor reporting, cash flow and balance sheet modeling, etc.). A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
12/07/2025
Full time
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are seeking a highly skilled and strategic Sr. Manager, FP&A to join our Finance team. This individual will serve as a key financial partner across the business, leading FP&A processes, including strategic financial planning, budgeting, re-forecasting and long-range planning. In addition, the Sr. FP&A manager will lead strategic finance responsibilities, including acquisition target modeling, post-acquisition performance tracking and new business initiative monitoring. This is a high-impact, hands-on role with significant exposure to senior leadership. The Sr. Manager, FP&A will work side-by-side with the rest of the FP&A team as the company executes its growth and margin initiatives, with responsibility for building models, processes, and performance improvement tracking for continued growth and deployment of new products. What you'll do (Essential Responsibilities) Lead the company's long-range financial planning process, including strategic scenario modeling and sensitivity analyses. Partner with senior leadership to align financial strategy with business objectives. Drive the development of investment tracking (run rate and one-time spend) and transformation team initiatives to measure business plan progress and support data-driven decision making. Forecasting & Consolidations Work with the rest of the FP&A team and functional leaders to manage monthly, quarterly, and annual forecasting processes across multiple products and business units. Lead forecast-to-actual variance analysis and bridge building, providing insights and commentary to executive leadership. Consolidate and maintain accurate, timely financial models across departments and entities, including intercompany economics and eliminations. Acquisition Modeling & Performance Tracking Build and maintain financial models for newly acquired businesses and acquisition targets, including pro forma financials, enterprise synergy analysis, and integration cost impacts. Provide post-acquisition financial tracking and performance analysis compared to deal underwriting model. Team & Process Development Design and implement scalable FP&A processes, tools, reporting structures and system integration. Mentor and develop a high-performing FP&A team of managers and senior financial analysts. Serve as a thought partner with functional leaders to support a diverse product and growth-oriented organization. All other duties as assigned. What you'll bring (Qualifications) Education: Bachelor's degree in Finance, Accounting, Economics, or a related field Experience : 7-10+ years of progressive experience in FP&A, corporate finance, investment banking, or management consulting. Strong experience leading multi-product forecast models, performance tracking, strategic planning, and consolidated forecasting. Advanced Excel and financial modeling skills Experience and proficiency in planning software and systems optimization (e.g., Adaptive, Sage Intacct, Alteryx or similar) a plus. Demonstrated ability to work independently and collaboratively in a fast-paced, high-growth environment. Strong business acumen with exceptional analytical and communication skills. Prior experience supporting executive leadership and working in a private equity back organization (sponsor reporting, cash flow and balance sheet modeling, etc.). A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Executive Assistant
Quantum Health Dublin, Ohio
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role As the Executive Assistant , you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health's leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy. What you'll do (Essential Responsibilities) Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments. Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus. Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively. Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients. Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively. Draft and prepare accurate and professional documents, including correspondence, summaries, and reports. Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants. Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies. Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data. All other duties as assigned. What you'll bring (Qualifications) Experience: 5-7+ years of executive administrative experience. Education: Bachelor's degree preferred. Communication: Exceptional written and verbal communication skills, with a professional and executive presence. Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment. Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred). Client & Event Support: Experience coordinating site visits, client events, and related logistics. Analytical Skills: Ability to analyze data, summarize trends, and provide insights. Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust. Detail-Oriented: Strong attention to detail and accuracy. Adaptability: Ability to perform and supervise complex tasks. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
12/07/2025
Full time
Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role As the Executive Assistant , you will be the cornerstone of support for our executive leaders, ensuring their efficiency and effectiveness. You will proactively manage their time, communications, and logistical needs, enabling them to focus on strategic initiatives and drive business results. Your ability to anticipate needs, prioritize tasks, and execute flawlessly will directly impact the executive's productivity and the overall success of the organization. You will represent Quantum Health's leadership in a professional and positive manner both inside and outside of the organization. In most cases, the Executive Assistant will handle confidential information which requires discretion and diplomacy. What you'll do (Essential Responsibilities) Proactively manage and optimize the executive's calendar, ensuring seamless scheduling and preparation for all appointments. Efficiently handle all administrative tasks, including travel arrangements, expense reports, and correspondence, minimizing interruptions and maximizing the executive's focus. Anticipate and prioritize the executive's needs, ensuring they have all necessary information and resources to operate effectively. Serve as a trusted point of contact, managing communications with internal and external stakeholders, including high-level executives and clients. Ensure timely and professional responses to inquiries, maintaining positive relationships and representing the executive and the company effectively. Draft and prepare accurate and professional documents, including correspondence, summaries, and reports. Coordinate and manage all logistical aspects of meetings, events, and travel, ensuring smooth execution and a positive experience for all participants. Handle all confidential and sensitive information with the utmost discretion and integrity, adhering to company ethics and policies. Demonstrate trustworthy and accountable behavior, ensuring the protection of company and client data. All other duties as assigned. What you'll bring (Qualifications) Experience: 5-7+ years of executive administrative experience. Education: Bachelor's degree preferred. Communication: Exceptional written and verbal communication skills, with a professional and executive presence. Organization & Time Management: Proven ability to manage multiple priorities, track progress, and meet deadlines in a fast-paced environment. Technical Proficiency: Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), IM/video conferencing (Teams, Zoom), and CRM systems (Salesforce preferred). Client & Event Support: Experience coordinating site visits, client events, and related logistics. Analytical Skills: Ability to analyze data, summarize trends, and provide insights. Confidentiality & Integrity: Demonstrated ability to handle sensitive information with discretion and maintain trust. Detail-Oriented: Strong attention to detail and accuracy. Adaptability: Ability to perform and supervise complex tasks. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General .
Director, Enterprise Strategy (Network and Digital Payments)
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Enterprise Strategy (Network and Digital Payments) Job Posting Title Director, Enterprise Strategy Job Description Summary Overview The Network and Digital Products team is seeking a Director, Enterprise Strategy to support the organization in driving strategic priorities, business performance management, and enterprise governance. This role is central to enabling decision-making, aligning cross-functional initiatives, and shaping the future of digital commerce and payments innovation. As a strategic partner, you will lead and support high-impact initiatives across the organization, working closely with product, engineering, regional, and corporate teams. You'll bring analytical rigor, strategic insight, and operational excellence to help advance our digital agenda and deliver inclusive, secure, and intelligent commerce experiences. This is a unique opportunity to engage with all aspects of the business, influence executive priorities, and contribute to Mastercard's long-term growth and innovation. Location New York City or Purchase, NY Role responsibilities In this role you will report directly into the Vice President, Enterprise Strategy and work alongside her and the leadership team on multiple initiatives. • Lead governance across Network and Digital Products, ensuring strategic initiatives are structured, monitored, and aligned with enterprise priorities • Support the KPI process end-to-end, including design, implementation, and management of performance frameworks, driving alignment and accountability • Manage business review processes with senior leadership, synthesizing inputs and insights to deliver timely, data-informed updates and recommendations • Develop high-impact materials for investor communications, including for Earnings and strategic messaging, in collaboration with Finance, Investor Relations and Product leadership • Run analytics and manage key data processes to support strategic messaging, business reviews, external communications, and data-driven decision-making-ensuring accuracy, relevance, and clarity in all outputs • Support strategic projects enabled via orchestration of cross-functional collaboration across Core Payments, TECH, Finance, Legal and other teams All about you • Bachelor's degree required; MBA or advanced degree preferred • 8+ years of experience in strategy consulting, corporate strategy, or enterprise planning, ideally within payments, fintech, or digital platforms • Deep understanding of Mastercard's products, services, business model, and key revenue drivers • Proven ability to lead complex, cross-functional initiatives and translate strategy into execution • Strong experience in KPI development, performance measurement, and governance frameworks • Advanced analytical skills with the ability to source, manage, and interpret data to support strategic messaging, business reviews, investor communications, and executive decision-making • Exceptional communication skills, including executive-level writing • Experience working with global teams and navigating matrixed organizations • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment • Trusted partner with strong interpersonal skills and the ability to influence at all levels • A passion to achieve and excel, a good sense of humor, and a penchant for having fun Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $159,000 - $254,000 USD Purchase, New York: $153,000 - $244,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Enterprise Strategy (Network and Digital Payments) Job Posting Title Director, Enterprise Strategy Job Description Summary Overview The Network and Digital Products team is seeking a Director, Enterprise Strategy to support the organization in driving strategic priorities, business performance management, and enterprise governance. This role is central to enabling decision-making, aligning cross-functional initiatives, and shaping the future of digital commerce and payments innovation. As a strategic partner, you will lead and support high-impact initiatives across the organization, working closely with product, engineering, regional, and corporate teams. You'll bring analytical rigor, strategic insight, and operational excellence to help advance our digital agenda and deliver inclusive, secure, and intelligent commerce experiences. This is a unique opportunity to engage with all aspects of the business, influence executive priorities, and contribute to Mastercard's long-term growth and innovation. Location New York City or Purchase, NY Role responsibilities In this role you will report directly into the Vice President, Enterprise Strategy and work alongside her and the leadership team on multiple initiatives. • Lead governance across Network and Digital Products, ensuring strategic initiatives are structured, monitored, and aligned with enterprise priorities • Support the KPI process end-to-end, including design, implementation, and management of performance frameworks, driving alignment and accountability • Manage business review processes with senior leadership, synthesizing inputs and insights to deliver timely, data-informed updates and recommendations • Develop high-impact materials for investor communications, including for Earnings and strategic messaging, in collaboration with Finance, Investor Relations and Product leadership • Run analytics and manage key data processes to support strategic messaging, business reviews, external communications, and data-driven decision-making-ensuring accuracy, relevance, and clarity in all outputs • Support strategic projects enabled via orchestration of cross-functional collaboration across Core Payments, TECH, Finance, Legal and other teams All about you • Bachelor's degree required; MBA or advanced degree preferred • 8+ years of experience in strategy consulting, corporate strategy, or enterprise planning, ideally within payments, fintech, or digital platforms • Deep understanding of Mastercard's products, services, business model, and key revenue drivers • Proven ability to lead complex, cross-functional initiatives and translate strategy into execution • Strong experience in KPI development, performance measurement, and governance frameworks • Advanced analytical skills with the ability to source, manage, and interpret data to support strategic messaging, business reviews, investor communications, and executive decision-making • Exceptional communication skills, including executive-level writing • Experience working with global teams and navigating matrixed organizations • Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment • Trusted partner with strong interpersonal skills and the ability to influence at all levels • A passion to achieve and excel, a good sense of humor, and a penchant for having fun Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $159,000 - $254,000 USD Purchase, New York: $153,000 - $244,000 USD
Personal Trainer (WA)
The Edge Fitness Clubs Sewell, New Jersey
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What We Offer YOU: We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift! We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision. We work hard to play hard take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing! We make sure you plan for your future. Enroll in our 401k. We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids! We want you to grow! Team builders, Leadership and Development training, all opportunities to advance! We want you to advance your education! Reimbursed training certifications! We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP) We will give you an awesome culture and fun work environment! Look forward to coming to work each day! Member Experience: Develop safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals Monitor and instruct clients during personal training sessions on the safe and effective use of strength training equipment, cardiovascular and flexibility. Educate members on current health and fitness issues and trends Conduct fitness consultations for new clients including pre-participation screening, medical history, lifestyle questionnaire, and goal setting to assess and recommend personal training programs Deliver personal training programs based on the client's ability and goals Complete and maintain accurate and current client files Fulfill member service requirement, up to 30 hours per week duties may include the following: Fitness assessments Floor service, to include member service calls Educating members and clients in supplements and offer proper solution to attain fitness goals Sales & Promotion: Promote and sell Edge Fitness programs, services, and products, to include: Edge Strong Classes Edge Evolve ES Fit Supplements Financial: Responsible for achieving or exceeding monthly revenue and session goals Develop and maintain a personal training client base Managerial & Supervisory: Complete all administrative requirements associated with each client's fitness plan Attend all PT department, "all club", and one on one meetings Complete all assigned Edge Fitness University courses Remain current on certifications and new trends in the industry
12/07/2025
Full time
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. What We Offer YOU: We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift! We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision. We work hard to play hard take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing! We make sure you plan for your future. Enroll in our 401k. We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids! We want you to grow! Team builders, Leadership and Development training, all opportunities to advance! We want you to advance your education! Reimbursed training certifications! We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP) We will give you an awesome culture and fun work environment! Look forward to coming to work each day! Member Experience: Develop safe, professional, exciting and comprehensive personal training programs to ensure clients are satisfied with their workout program and remain motivated to attain their personal fitness goals Monitor and instruct clients during personal training sessions on the safe and effective use of strength training equipment, cardiovascular and flexibility. Educate members on current health and fitness issues and trends Conduct fitness consultations for new clients including pre-participation screening, medical history, lifestyle questionnaire, and goal setting to assess and recommend personal training programs Deliver personal training programs based on the client's ability and goals Complete and maintain accurate and current client files Fulfill member service requirement, up to 30 hours per week duties may include the following: Fitness assessments Floor service, to include member service calls Educating members and clients in supplements and offer proper solution to attain fitness goals Sales & Promotion: Promote and sell Edge Fitness programs, services, and products, to include: Edge Strong Classes Edge Evolve ES Fit Supplements Financial: Responsible for achieving or exceeding monthly revenue and session goals Develop and maintain a personal training client base Managerial & Supervisory: Complete all administrative requirements associated with each client's fitness plan Attend all PT department, "all club", and one on one meetings Complete all assigned Edge Fitness University courses Remain current on certifications and new trends in the industry
Manager, Product Management
MasterCard Arlington, Virginia
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management, Studio Ambassador, North America Overview We are the global technology company behind the world's fastest payments networks. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We are a part of the Mastercard Services organization, focused on bringing the best and most relevant technology, solutions, and innovation to our customers and partners. We are looking for an experienced and passionate Manager to provide end-to-end support of the North America regional Studio product management lifecycle process and governance to enable the design, development, testing and launch of solutions with agility and speed-to-market. The role of the Manager, Studio Ambassador, requires a deep understanding of Mastercard products, innovation, services, and marketing capabilities. You will be a highly collaborative member of a cross-functional team to drive relevancy and differentiation with customers resulting in better relationships, market share and revenue growth. • Are you very organized and able to manage multiple competing requests in a timely manner? • Can you analyze data, identify trends and report outcomes to tell a compelling story? • Are you able to review, streamline processes and identify process improvements and drive change management? Role: Manager, Product Management, Studio Ambassador, North America will: • Manage North America Market (US and Canada) regional product pipeline insights and provide visibility about go-to-market, distribution channel and sales strategy, identification of channel conflicts, overlapping value propositions, tracking of solutions in pilot market test, post-commercialization product performance review, financial analysis of product health to Commercial and New Payment Flows, Services, and Core regional product leads. • Support and provide consultative guidance to regional product teams bringing solutions to market and de-prioritizing underperforming solutions in market. Facilitate key stakeholder collaboration for North America regional go-to-market, distribution and sales strategies. Provide guidance to global and regional product teams on sunsetting/de-prioritizing solutions in the North America region during market test and post-commercialization. • Liaise between Foundry product portfolio teams, regional product teams, and customer account teams to determine market value and customer interest of new products and solutions including providing consultative support on regional product narratives, aligning key stakeholders to surface pain points and customer feedback and providing market insights for solutions advancing through the Foundry product council. • Manage and support customer feedback loop process and forum to surface customer and key stakeholder feedback to regional and global product teams and communicate outcome to customers. Define customer feedback loop framework with key stakeholders and create, manage and deliver reporting to provide insights into feedback received, reviewed, actioned and closed out. • Manage product feedback loops and channels to continuously improve North America market (US and Canada) Studio product management lifecycle process and align globally and across regions • Provide consultative operational support to various internal product, business development, partnership and channel teams about best practices, standards for onboarding process and operational readiness for partnerships in region and define framework to provide visibility across all business channels. Collaborate with global Studio leads regarding partnership guidance and advancement requirements. • Create monthly, quarterly, bi-annual, annual and YOY presentations, newsletters and reports about regional product pipeline, partnerships, customer feedback loop, product readiness status, outcomes and success metrics. • Track and maintain repository of regional product pipeline, partnership, on boarding, reports, presentations and documentation for reporting, reference, and audit purposes. • Manage, maintain and continuously identify operational efficiency opportunities to reduce redundancy and improve regional Studio ambassador execution of duties leveraging AI and automation tools. • Develop, manage and maintain templates, tools, and materials to enable stakeholders to go through the Studio process efficiently and effectively. • Maintain Studio Ambassador SOP, Confluence, SharePoint, Microsoft Lists and Teams Channels. • Undertake adhoc initiatives and projects to continuously improve the process and/or adoption of the same in the region • Educate internal stakeholders on the value, assets, and tools to adhere to Studio product lifecycle management process and methodology including delivering webinar sessions, creating video tutorials, etc. • Conduct one-on-one or group training, lunch-and-learn and knowledge sessions to create regional cross-functional awareness about the Studio framework for product owners and cross-functional stakeholders in the region. • Represent North America Market in global initiatives, projects, meetings and share regional perspective, nuance, context, lessons and ensure tools, processes and policies are relevant accordingly. All About You: • Excellent organization, detail-orientation, time management, critical thinking, execution and communication skills across a range of audiences, including senior leadership, and cross-functional stakeholders • Strong project management, planning, data analytics and reporting skills. Highly organized and able to manage multiple priorities and meet deadlines • Strong PowerPoint, Power BI, Power Automate, Confluence, Microsoft Teams, Microsoft Lists, SharePoint, Microsoft Excel, and Outlook proficiency • Ability to work independently, has internal drive to proactively execute on deliverables with agility and speed, identify risks and next steps, and communicate to manage expectations with stakeholders and management in a timely fashion • High learning agility and ability to quickly understand Mastercard's products and services, the payments ecosystem, customer economics and operations • Ability to work with incomplete data and uncertainty, and adapt plans to new information, changing conditions and make decisions to drive positive results and outcomes • Interpersonal skills to build relationships across many parts of the organization, and be a successful influencer • Strong team player, decisive and results driven, and takes initiative • Bachelor's degree required • Experience in payments, operations, or consulting a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more . click apply for full job details
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Management Manager, Product Management, Studio Ambassador, North America Overview We are the global technology company behind the world's fastest payments networks. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We are a part of the Mastercard Services organization, focused on bringing the best and most relevant technology, solutions, and innovation to our customers and partners. We are looking for an experienced and passionate Manager to provide end-to-end support of the North America regional Studio product management lifecycle process and governance to enable the design, development, testing and launch of solutions with agility and speed-to-market. The role of the Manager, Studio Ambassador, requires a deep understanding of Mastercard products, innovation, services, and marketing capabilities. You will be a highly collaborative member of a cross-functional team to drive relevancy and differentiation with customers resulting in better relationships, market share and revenue growth. • Are you very organized and able to manage multiple competing requests in a timely manner? • Can you analyze data, identify trends and report outcomes to tell a compelling story? • Are you able to review, streamline processes and identify process improvements and drive change management? Role: Manager, Product Management, Studio Ambassador, North America will: • Manage North America Market (US and Canada) regional product pipeline insights and provide visibility about go-to-market, distribution channel and sales strategy, identification of channel conflicts, overlapping value propositions, tracking of solutions in pilot market test, post-commercialization product performance review, financial analysis of product health to Commercial and New Payment Flows, Services, and Core regional product leads. • Support and provide consultative guidance to regional product teams bringing solutions to market and de-prioritizing underperforming solutions in market. Facilitate key stakeholder collaboration for North America regional go-to-market, distribution and sales strategies. Provide guidance to global and regional product teams on sunsetting/de-prioritizing solutions in the North America region during market test and post-commercialization. • Liaise between Foundry product portfolio teams, regional product teams, and customer account teams to determine market value and customer interest of new products and solutions including providing consultative support on regional product narratives, aligning key stakeholders to surface pain points and customer feedback and providing market insights for solutions advancing through the Foundry product council. • Manage and support customer feedback loop process and forum to surface customer and key stakeholder feedback to regional and global product teams and communicate outcome to customers. Define customer feedback loop framework with key stakeholders and create, manage and deliver reporting to provide insights into feedback received, reviewed, actioned and closed out. • Manage product feedback loops and channels to continuously improve North America market (US and Canada) Studio product management lifecycle process and align globally and across regions • Provide consultative operational support to various internal product, business development, partnership and channel teams about best practices, standards for onboarding process and operational readiness for partnerships in region and define framework to provide visibility across all business channels. Collaborate with global Studio leads regarding partnership guidance and advancement requirements. • Create monthly, quarterly, bi-annual, annual and YOY presentations, newsletters and reports about regional product pipeline, partnerships, customer feedback loop, product readiness status, outcomes and success metrics. • Track and maintain repository of regional product pipeline, partnership, on boarding, reports, presentations and documentation for reporting, reference, and audit purposes. • Manage, maintain and continuously identify operational efficiency opportunities to reduce redundancy and improve regional Studio ambassador execution of duties leveraging AI and automation tools. • Develop, manage and maintain templates, tools, and materials to enable stakeholders to go through the Studio process efficiently and effectively. • Maintain Studio Ambassador SOP, Confluence, SharePoint, Microsoft Lists and Teams Channels. • Undertake adhoc initiatives and projects to continuously improve the process and/or adoption of the same in the region • Educate internal stakeholders on the value, assets, and tools to adhere to Studio product lifecycle management process and methodology including delivering webinar sessions, creating video tutorials, etc. • Conduct one-on-one or group training, lunch-and-learn and knowledge sessions to create regional cross-functional awareness about the Studio framework for product owners and cross-functional stakeholders in the region. • Represent North America Market in global initiatives, projects, meetings and share regional perspective, nuance, context, lessons and ensure tools, processes and policies are relevant accordingly. All About You: • Excellent organization, detail-orientation, time management, critical thinking, execution and communication skills across a range of audiences, including senior leadership, and cross-functional stakeholders • Strong project management, planning, data analytics and reporting skills. Highly organized and able to manage multiple priorities and meet deadlines • Strong PowerPoint, Power BI, Power Automate, Confluence, Microsoft Teams, Microsoft Lists, SharePoint, Microsoft Excel, and Outlook proficiency • Ability to work independently, has internal drive to proactively execute on deliverables with agility and speed, identify risks and next steps, and communicate to manage expectations with stakeholders and management in a timely fashion • High learning agility and ability to quickly understand Mastercard's products and services, the payments ecosystem, customer economics and operations • Ability to work with incomplete data and uncertainty, and adapt plans to new information, changing conditions and make decisions to drive positive results and outcomes • Interpersonal skills to build relationships across many parts of the organization, and be a successful influencer • Strong team player, decisive and results driven, and takes initiative • Bachelor's degree required • Experience in payments, operations, or consulting a plus Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more . click apply for full job details
Director, Product Development
MasterCard O Fallon, Missouri
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development About the Team We are the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post-purchase experience for Mastercard customers worldwide. We design and deliver intelligent, frictionless tools that reduce disputes, combat fraud, and elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining dispute resolution to proactively safeguarding the payment ecosystem, we are shaping the future of secure commerce. If you thrive on solving complex problems, influencing strategy, and driving meaningful change-this is where your leadership will make a global difference. The Opportunity As Director of Dispute Lifecycle Product Development, you will: Set Strategic Direction: Define and lead the vision for Mastercard's Dispute Lifecycle program, ensuring alignment with enterprise priorities and customer needs. Drive Innovation: Oversee the design and delivery of next-generation dispute resolution solutions, leveraging advanced analytics, business process modeling, and emerging technologies. Own Backlog and Prioritization: Establish and maintain a transparent, data-driven backlog for dispute lifecycle initiatives. Partner with stakeholders to prioritize features and enhancements based on business value, customer impact, and regulatory requirements. Lead High-Impact Initiatives: Partner with engineering and cross-functional teams to deliver core features through agile methodologies, applying critical thinking and cost-benefit analysis to guide decisions. Influence Across the Organization: Collaborate with product areas (e.g., Commercial Product, Send, Payment Networks, DRM) to integrate dispute lifecycle capabilities into broader product strategies. Champion Customer-Centricity: Ensure solutions enhance trust, transparency, and efficiency across the payment ecosystem. The Role Shape Data-Informed Strategy: Use insights and visualization tools to identify trends, optimize workflows, and inform product roadmaps. Own Business Case Development: Build and present business cases with financial and risk assessments, ensuring clarity and stakeholder alignment. Drive Backlog Governance: Implement prioritization frameworks (e.g., WSJF, cost-benefit analysis) to ensure the roadmap reflects strategic goals and delivers measurable outcomes. Optimize Global Workflows: Drive efficiency and scalability across dispute lifecycle processes, balancing regulatory, regional, and global requirements. Lead Communication and Governance: Represent the program in executive forums, manage stakeholder expectations, and foster trust across technical and business teams. All About You Proven track record in leading product development teams and delivering complex solutions using Agile/SAFe methodologies. Expertise in backlog management, prioritization frameworks, and roadmap planning for large-scale programs. Advanced skills in data-driven decision-making, business process modeling, and cost-benefit analysis. Exceptional ability to influence and communicate across technical and business audiences, with strong stakeholder management skills. Strategic thinker with a passion for innovation, collaboration, and operational excellence. Self-motivated, empathetic leader who thrives in dynamic environments and inspires teams to achieve ambitious goals. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $156,000 - $265,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Development About the Team We are the team that transforms bold ideas into powerful solutions. The Dispute Lifecycle Product Development Team is on a mission to revolutionize the post-purchase experience for Mastercard customers worldwide. We design and deliver intelligent, frictionless tools that reduce disputes, combat fraud, and elevate trust and transparency across every transaction. Our work sits at the intersection of innovation and impact. From reimagining dispute resolution to proactively safeguarding the payment ecosystem, we are shaping the future of secure commerce. If you thrive on solving complex problems, influencing strategy, and driving meaningful change-this is where your leadership will make a global difference. The Opportunity As Director of Dispute Lifecycle Product Development, you will: Set Strategic Direction: Define and lead the vision for Mastercard's Dispute Lifecycle program, ensuring alignment with enterprise priorities and customer needs. Drive Innovation: Oversee the design and delivery of next-generation dispute resolution solutions, leveraging advanced analytics, business process modeling, and emerging technologies. Own Backlog and Prioritization: Establish and maintain a transparent, data-driven backlog for dispute lifecycle initiatives. Partner with stakeholders to prioritize features and enhancements based on business value, customer impact, and regulatory requirements. Lead High-Impact Initiatives: Partner with engineering and cross-functional teams to deliver core features through agile methodologies, applying critical thinking and cost-benefit analysis to guide decisions. Influence Across the Organization: Collaborate with product areas (e.g., Commercial Product, Send, Payment Networks, DRM) to integrate dispute lifecycle capabilities into broader product strategies. Champion Customer-Centricity: Ensure solutions enhance trust, transparency, and efficiency across the payment ecosystem. The Role Shape Data-Informed Strategy: Use insights and visualization tools to identify trends, optimize workflows, and inform product roadmaps. Own Business Case Development: Build and present business cases with financial and risk assessments, ensuring clarity and stakeholder alignment. Drive Backlog Governance: Implement prioritization frameworks (e.g., WSJF, cost-benefit analysis) to ensure the roadmap reflects strategic goals and delivers measurable outcomes. Optimize Global Workflows: Drive efficiency and scalability across dispute lifecycle processes, balancing regulatory, regional, and global requirements. Lead Communication and Governance: Represent the program in executive forums, manage stakeholder expectations, and foster trust across technical and business teams. All About You Proven track record in leading product development teams and delivering complex solutions using Agile/SAFe methodologies. Expertise in backlog management, prioritization frameworks, and roadmap planning for large-scale programs. Advanced skills in data-driven decision-making, business process modeling, and cost-benefit analysis. Exceptional ability to influence and communicate across technical and business audiences, with strong stakeholder management skills. Strategic thinker with a passion for innovation, collaboration, and operational excellence. Self-motivated, empathetic leader who thrives in dynamic environments and inspires teams to achieve ambitious goals. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $156,000 - $265,000 USD
Managing Consultant, Services - Acquiring Business Development
MasterCard Arlington, Virginia
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Vice President, Product Management Global Credit
MasterCard Purchase, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Management Global Credit Overview The VP Global Credit will lead the commercialization effort of consumer credit products, reporting to SVP Global Credit SVP. This role will develop in-depth knowledge of consumer credit products, key consumer and customer insights & priorities as well as a competitive market landscape to develop and execute a successful commercialization strategy for consumer credit products globally. This includes supporting critical credit RFP, spearheading sales enablement and support efforts globally, ensuring strong credit product marketing and communication strategy and execution, and collaborating with key global and regional partners to drive customer and consumer awareness and usage of Mastercard consumer credit products and value proposition, and more. This role may also support informing the agenda for new product development ideas. Role Lead the development and execution of consumer credit commercialization strategy globally. Identify and lead relevant consumer and customer research that informs both the current and future credit products at a global, regional, or country level. Lead the effort to maintain and refresh global insights related to key consumer, customer, and industry insights related to credit business such as best practices, competitive updates, etc. to inform ideas for enhancements or new value propositions/products. Present key insights to internal and external stakeholders including industry forums, customer meetings, and external media engagements. Understand and help regions leverage such insights as well as global practice around product positioning and insights. Lead the global support of critical credit RFPs in partnership with regional and local products & CSCs as well as important customer meetings/engagements. Lead the management of all consumer credit sales pipeline, MI, and KPI management. Partner with the IMC team to develop and execute external marketing and communication strategies globally; ensure alignment and collaboration with the regional product and marketing team. Collaborate and work together with the Digital Performance Management team for development of portfolio management tools including portfolio segmentation, acquisition best practices as well as tailor portfolio P&L's to support individual issuer business cases for pro-active portfolio management and optimization activities. Collaborate with global and regional services teams in developing and implementing new solutions generating incremental cardholder spend, and/or services revenue (e.g., Marketing Services, Security Services, Consultancy, etc.) Lead the partnership with Sales Excellence and IMC to ensure robust sales enablement and internal communication and engagement. All About You/Key Requirements Strong business acumen with the ability to provide creative solutions that drive positive results to both the customer and Mastercard Strong interpersonal skills, covering but not limited to an ability to lead cross-functional teams, manage internal stakeholders (such as Marketing, Regional product teams, Services and etc.) Very strong written and verbal communication skills; excellent presentation (PowerPoint) skill is a plus Proven experience and performance in translating consumer insights into actionable product strategies and plans oriented around driving business growth, positive customer experience, and brand perception Experience in marketing and/or sales (either in B2C or B2B) Passionate for delivering the best customer and consumer experience into live in every product management effort Strong people management skill and leadership experience Great executional capability, driving for excellence in quality as well as delivery on time Demonstrate willingness to learn, ability to challenge the status quo with a constructive attitude Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Product Management Global Credit Overview The VP Global Credit will lead the commercialization effort of consumer credit products, reporting to SVP Global Credit SVP. This role will develop in-depth knowledge of consumer credit products, key consumer and customer insights & priorities as well as a competitive market landscape to develop and execute a successful commercialization strategy for consumer credit products globally. This includes supporting critical credit RFP, spearheading sales enablement and support efforts globally, ensuring strong credit product marketing and communication strategy and execution, and collaborating with key global and regional partners to drive customer and consumer awareness and usage of Mastercard consumer credit products and value proposition, and more. This role may also support informing the agenda for new product development ideas. Role Lead the development and execution of consumer credit commercialization strategy globally. Identify and lead relevant consumer and customer research that informs both the current and future credit products at a global, regional, or country level. Lead the effort to maintain and refresh global insights related to key consumer, customer, and industry insights related to credit business such as best practices, competitive updates, etc. to inform ideas for enhancements or new value propositions/products. Present key insights to internal and external stakeholders including industry forums, customer meetings, and external media engagements. Understand and help regions leverage such insights as well as global practice around product positioning and insights. Lead the global support of critical credit RFPs in partnership with regional and local products & CSCs as well as important customer meetings/engagements. Lead the management of all consumer credit sales pipeline, MI, and KPI management. Partner with the IMC team to develop and execute external marketing and communication strategies globally; ensure alignment and collaboration with the regional product and marketing team. Collaborate and work together with the Digital Performance Management team for development of portfolio management tools including portfolio segmentation, acquisition best practices as well as tailor portfolio P&L's to support individual issuer business cases for pro-active portfolio management and optimization activities. Collaborate with global and regional services teams in developing and implementing new solutions generating incremental cardholder spend, and/or services revenue (e.g., Marketing Services, Security Services, Consultancy, etc.) Lead the partnership with Sales Excellence and IMC to ensure robust sales enablement and internal communication and engagement. All About You/Key Requirements Strong business acumen with the ability to provide creative solutions that drive positive results to both the customer and Mastercard Strong interpersonal skills, covering but not limited to an ability to lead cross-functional teams, manage internal stakeholders (such as Marketing, Regional product teams, Services and etc.) Very strong written and verbal communication skills; excellent presentation (PowerPoint) skill is a plus Proven experience and performance in translating consumer insights into actionable product strategies and plans oriented around driving business growth, positive customer experience, and brand perception Experience in marketing and/or sales (either in B2C or B2B) Passionate for delivering the best customer and consumer experience into live in every product management effort Strong people management skill and leadership experience Great executional capability, driving for excellence in quality as well as delivery on time Demonstrate willingness to learn, ability to challenge the status quo with a constructive attitude Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $223,000 - $357,000 USD
Managing Consultant, Services - Acquiring Business Development
MasterCard Chicago, Illinois
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Director, Product Management
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Overview The Director of Product Management for Cardholder Services (CHS) will lead a team of product managers focused on developing, scaling, and commercializing Mastercard's optional benefit offerings across North America. This role is pivotal in driving strategic roadmap execution, optimizing product performance, and ensuring CHS offerings deliver differentiated value to issuers and cardholders. Key Responsibilities Strategic Roadmap & Product Leadership - Own and evolve the strategic roadmap for CHS benefits for North America including airport services (lounge, fast track etc.), concierge, global data roaming, and digital benefits presentment platforms - Translate issuer feedback and consumer trends into actionable product strategies that drive customer engagement, and revenue acceleration. - Lead cross-functional planning to ensure alignment across product, program management, finance, and global teams - Partner with core product teams to develop and implement monetization strategies for core benefits Team Management & Development - Manage and mentor a team of product managers, fostering a culture of ownership, innovation, and accountability. - Oversee day to day product management, operations, and partnership with global functions Commercialisation & Revenue Delivery - Partner with finance, billing functions, and program management to manage purchase orders, revenue tracking, and forecasting. - Support the commercialisation of CHS benefits, ensuring clear value propositions and issuer engagement strategies. Operational Excellence - Drive process improvements in reporting, and vendor management to ensure scalable and efficient product operations. - Lead initiatives to automate reporting workflows for both internal and external purposes Stakeholder Engagement - Collaborate with regional and global teams to ensure CHS offerings are positioned effectively across the region - Represent CHS in issuer conversations, internal forums, and strategic planning sessions to advocate for product enhancements and market fit Qualifications - Bachelor's degree or higher in Business, Finance, or related field - 8+ years in product management, with at least 3 years in a leadership role within financial services, prior people leadership experience is required - Proven experience managing and scaling complex product portfolios and cross-functional teams. - Strong analytical, communication, and stakeholder management skills. - Familiarity with CHS domains such as travel & lifestyle benefits, and digital presentment platforms. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Purchase, New York: $170,000 - $273,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management Overview The Director of Product Management for Cardholder Services (CHS) will lead a team of product managers focused on developing, scaling, and commercializing Mastercard's optional benefit offerings across North America. This role is pivotal in driving strategic roadmap execution, optimizing product performance, and ensuring CHS offerings deliver differentiated value to issuers and cardholders. Key Responsibilities Strategic Roadmap & Product Leadership - Own and evolve the strategic roadmap for CHS benefits for North America including airport services (lounge, fast track etc.), concierge, global data roaming, and digital benefits presentment platforms - Translate issuer feedback and consumer trends into actionable product strategies that drive customer engagement, and revenue acceleration. - Lead cross-functional planning to ensure alignment across product, program management, finance, and global teams - Partner with core product teams to develop and implement monetization strategies for core benefits Team Management & Development - Manage and mentor a team of product managers, fostering a culture of ownership, innovation, and accountability. - Oversee day to day product management, operations, and partnership with global functions Commercialisation & Revenue Delivery - Partner with finance, billing functions, and program management to manage purchase orders, revenue tracking, and forecasting. - Support the commercialisation of CHS benefits, ensuring clear value propositions and issuer engagement strategies. Operational Excellence - Drive process improvements in reporting, and vendor management to ensure scalable and efficient product operations. - Lead initiatives to automate reporting workflows for both internal and external purposes Stakeholder Engagement - Collaborate with regional and global teams to ensure CHS offerings are positioned effectively across the region - Represent CHS in issuer conversations, internal forums, and strategic planning sessions to advocate for product enhancements and market fit Qualifications - Bachelor's degree or higher in Business, Finance, or related field - 8+ years in product management, with at least 3 years in a leadership role within financial services, prior people leadership experience is required - Proven experience managing and scaling complex product portfolios and cross-functional teams. - Strong analytical, communication, and stakeholder management skills. - Familiarity with CHS domains such as travel & lifestyle benefits, and digital presentment platforms. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges New York City, New York: $178,000 - $284,000 USD Purchase, New York: $170,000 - $273,000 USD
Director, U.S. Small Business, Microbusiness Growth Products & Services
MasterCard New York, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, U.S. Small Business, Microbusiness Growth Products & Services Overview: Mastercard's North America (NAM) Small Business Segment team leads efforts to support small businesses across the U.S. and Canada. Within this group, the Financial Inclusion & Access to Capital team focuses on empowering microbusinesses, which are businesses generating less than $500,000 in annual revenue or employing fewer than 10 employees, through strategic partnerships and customer engagement. Microbusinesses represent approximately 80% of the 34 million businesses in the U.S. By delivering tailored payment solutions that our customers can offer to their small business, we help address the unique challenges microbusinesses face in accessing financial tools. These businesses are vital to local economies but often face barriers and benefit from solutions designed to help them thrive. We are seeking a seasoned product leader to drive the growth and commercialization of solutions for the microbusiness segment. The Director of U.S. Microbusiness Growth Products & Services will report to the Vice President of Financial Inclusion & Access to Capital and lead strategic initiatives that unlock value for microbusinesses. This includes developing and executing go-to-market strategies for carded and non-carded solutions, expanding acceptance, and driving innovation aligned with Mastercard's broader priorities. The ideal candidate is passionate about advancing product growth, highly motivated, analytically minded, and commercially focused. Role: • Lead the end-to-end U.S. microbusiness acceptance strategy, including partnerships, narratives, and solutions to grow revenue and gain market share • Identify and execute strategic initiatives that advance Mastercard's growth strategy by capturing the secular shift from cash, check, and ACH to electronic/card payment solutions • Drive commercialization and go-to-market execution for microbusiness solutions (e.g., instant payouts), ensuring alignment with customer needs and market dynamics • Analyze customer needs, anticipate market trends, and conduct competitive analysis to inform strategy • Partner with sales, account management, and product teams to deliver simplified onboarding and low-cost acceptance solutions • Collaborate with cross-functional teams (Product Sales, Legal, Loyalty, Services, and New Payment Flows) to embed microbusiness needs into broader initiatives • Engage with customers to gather feedback and identify opportunities for continuous product improvement • Identify new growth opportunities within and beyond Mastercard, assessing strategic and financial impact • Represent microbusiness initiatives internally and externally, influencing senior stakeholders and driving alignment All About You: • Proven experience in product management, go-to-market strategy, and commercialization • Strong understanding of small business pain points, with a focus on microbusinesses and new entrepreneurs • Experience with card solutions, card acceptance, and/or digital payments is preferred • Strong customer focus and ability to translate insights into actionable strategies • Analytical thinker who uses data to drive decisions and solve problems • Operates with urgency to drive the delivery of tangible outcomes • Excellent communicator with the ability to influence across all levels and collaborate cross-functionally • Bachelor's degree required; MBA preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, U.S. Small Business, Microbusiness Growth Products & Services Overview: Mastercard's North America (NAM) Small Business Segment team leads efforts to support small businesses across the U.S. and Canada. Within this group, the Financial Inclusion & Access to Capital team focuses on empowering microbusinesses, which are businesses generating less than $500,000 in annual revenue or employing fewer than 10 employees, through strategic partnerships and customer engagement. Microbusinesses represent approximately 80% of the 34 million businesses in the U.S. By delivering tailored payment solutions that our customers can offer to their small business, we help address the unique challenges microbusinesses face in accessing financial tools. These businesses are vital to local economies but often face barriers and benefit from solutions designed to help them thrive. We are seeking a seasoned product leader to drive the growth and commercialization of solutions for the microbusiness segment. The Director of U.S. Microbusiness Growth Products & Services will report to the Vice President of Financial Inclusion & Access to Capital and lead strategic initiatives that unlock value for microbusinesses. This includes developing and executing go-to-market strategies for carded and non-carded solutions, expanding acceptance, and driving innovation aligned with Mastercard's broader priorities. The ideal candidate is passionate about advancing product growth, highly motivated, analytically minded, and commercially focused. Role: • Lead the end-to-end U.S. microbusiness acceptance strategy, including partnerships, narratives, and solutions to grow revenue and gain market share • Identify and execute strategic initiatives that advance Mastercard's growth strategy by capturing the secular shift from cash, check, and ACH to electronic/card payment solutions • Drive commercialization and go-to-market execution for microbusiness solutions (e.g., instant payouts), ensuring alignment with customer needs and market dynamics • Analyze customer needs, anticipate market trends, and conduct competitive analysis to inform strategy • Partner with sales, account management, and product teams to deliver simplified onboarding and low-cost acceptance solutions • Collaborate with cross-functional teams (Product Sales, Legal, Loyalty, Services, and New Payment Flows) to embed microbusiness needs into broader initiatives • Engage with customers to gather feedback and identify opportunities for continuous product improvement • Identify new growth opportunities within and beyond Mastercard, assessing strategic and financial impact • Represent microbusiness initiatives internally and externally, influencing senior stakeholders and driving alignment All About You: • Proven experience in product management, go-to-market strategy, and commercialization • Strong understanding of small business pain points, with a focus on microbusinesses and new entrepreneurs • Experience with card solutions, card acceptance, and/or digital payments is preferred • Strong customer focus and ability to translate insights into actionable strategies • Analytical thinker who uses data to drive decisions and solve problems • Operates with urgency to drive the delivery of tangible outcomes • Excellent communicator with the ability to influence across all levels and collaborate cross-functionally • Bachelor's degree required; MBA preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges New York City, New York: $178,000 - $284,000 USD
Managing Consultant, Services - Acquiring Business Development
MasterCard Seattle, Washington
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Managing Consultant, Services - Acquiring Business Development Overview Mastercard Services is our professional services and solutions arm, providing customers with value-added services to enhance business performance and consumer experiences. Our diverse Services portfolio includes payments consulting, marketing, analytics and data insights, security solutions, open finance, and more. The Services Business Development team is looking for a Managing Consultant to drive growth of our value-added services within the foundational Acquiring space. The ideal candidate has a proven track record of selling to senior executives, navigating matrixed organizations, and utilizing solution-based selling to drive clear value for customers. Role Deliver against sales targets for the Services portfolio of solutions across a set of existing and net-new accounts within the Acquiring industry Manage and expand relationships with client stakeholders, developing trust to enable intimate discussions on client goals and needs; surfacing Services revenue opportunities Translate client challenges into hypotheses and structure large/complex engagements with imperfect information; leverage deep knowledge of all Mastercard Services capabilities to structure innovative solutions and strategic bundles Lead internal partners to develop formal and informal pitch materials; ensuring succinct, persuasive content tailored to audience & seniority Deliver compelling, high-impact pitches, showcasing leadership, expertise and alignment to client needs Drive intel back into Services & broader Mastercard; supporting the feedback loop that drives Services innovation All About You Undergraduate degree required; MBA or relevant post graduate degree preferred Proven track record in managing a sales pipeline; identifying and advancing sales opportunities and exceeding targets Demonstrated ability to motivate and influence stakeholders (internal & client) in large/complex environments Best-in-class narrative-development and storytelling; experience in developing compelling sales narratives and pitch materials for complex client business challenges Leadership presence & best-in-class pitch/presentation skills; establishing credibility and influencing client audiences Excellent analytical skills, including financial analysis for business casing, value quantification & pricing Demonstrated creativity, problem-solving and empathy (ability to think from the perspective of the customer) Disciplined and process-oriented; proven ability to multi-task in a fast-paced, deadline-driven environment National Salary Range (Applies Regardless of Location): $139,000-$222,000 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

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