Posting Number: PG193816EP Internal Recruitment : No Working Title: Deputy General Counsel Anticipated Hiring Range: Commensurate with education and experience. Work Schedule: Full-time, Monday-Friday 8am-5pm with additional hours as needed based on business needs Job Location: Raleigh, North Carolina Department : Office of General Counsel About the Department: The NC State Office of General Counsel provides, manages and coordinates all legal services for the university in a collegial, responsive and professional manner. The office provides legal and risk management advice on a wide variety of matters to the Board of Trustees, the Chancellor, senior officers, other university administrators, and faculty and staff who are acting on behalf of the university. These matters include, but are not limited to, employment, student affairs, athletics, public records, real property, sponsored programs, intellectual property, purchasing and civil rights. The office represents the university in administrative proceedings before federal and state agencies and coordinates all litigation matters. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The Deputy General Counsel plays a pivotal role in advancing the university's mission by providing high-level legal counsel and strategic guidance on matters impacting North Carolina State University. As a trusted advisor and key member of the Office of General Counsel leadership team, this position reports directly to the Vice Chancellor and General Counsel. The Deputy General Counsel will collaborate with a dedicated team of legal professionals to address a wide array of legal, risk management, and compliance issues, ensuring the university operates within legal and regulatory frameworks while supporting its academic and operational goals. This role is responsible for delivering proactive legal strategies, managing complex legal matters, and building strong relationships with university leadership, faculty, and staff. Key Responsibilities Serves as a strategic advisor to the Vice Chancellor and General Counsel, providing expert legal advice and innovative solutions on issues affecting the university. Advises senior executives, department leaders, staff and faculty on legal risks and opportunities, ensuring alignment with university goals and policies. Oversees and manages legal services, depending on need, in areas such as, but not limited to, employment law, governance, contracts, risk management, litigation, and other areas as assigned by the Vice Chancellor and General Counsel. This may include high-profile legal matters and larger legal projects as necessary. Manages, mentors, and supervises Office of General Counsel staff in the delivery of legal services, including project allocation and performance assessment, advising on hiring decisions, identifying and providing training, engaging in ongoing direct supervision, addressing personnel issues and actions, and conducting performance reviews. Manages the effective delivery of outside legal services for legal matters when necessary, and manages related costs as assigned. Represents the university in negotiations, mediations, and proceedings as necessary, including proceedings before various local, state, and federal agencies and courts. Communicates, and interfaces with attorneys representing potential litigants and complainants having disputes with the University. Advises and serves on ad hoc and standing committees as assigned. Drafts, reviews, and recommends revisions to University policies. Provides training and presentations on legal issues and developments for members of the University community. Maintains and improves personal legal expertise by following developments and participating in continuing legal education regarding higher education law. In partnership with the Vice Chancellor and General Counsel, handles other legal and administrative duties as assigned. Minimum Education and Experience: Juris Doctor degree from an accredited U.S. law school North Carolina state bar admission or eligibility for admission within one year of hire. Minimum of 10 years of relevant legal experience. Other Required Qualifications: High level of problem-solving ability including working collaboratively to find solutions to very complex problems. Ability to plan for and lead complex projects requiring a team approach for resolution within deadlines. Excellent communication skills, including demonstrated ability and judgment in the timely, effective transmission of information to key stakeholders. Ability to collaborate with stakeholders in a collegial, team-oriented manner. Excellent legal analysis and advising skills. Preferred Qualifications: Experience in litigation (including specialized knowledge of state and federal litigation involving universities) and one or more additional fields of substantive law relevant to the needs of the University is preferred. Experience in employment law, ideally in a higher education setting, is preferred. General familiarity with some or all of the following areas is preferred: Student affairs (FERPA; Title IX, academic and non-academic discipline; disability accommodations and ADA compliance; local, state and federal civil rights laws affecting admissions, financial aid and programs; athletics; study abroad) Faculty and academic affairs (tenure, academic freedom, grievances) International and immigration law Copyright and intellectual property General liability/risk management Litigation Charitable giving and associated/affiliated entities Complex commercial transactions and tax implications for state entities College athletics Research Board governance laws Required License(s) or Certification(s): Must be licensed to practice law in the State of North Carolina (or eligibility for admission within 12 months of hire). Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/21/2024 Special Instructions to Applicants: Please submit a cover letter, resume, and contact information for professional references. Position Number: Position Type: Exempt Professional Staff (Previously SAAO II) Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 270101 - Office of General Counsel EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
12/07/2025
Full time
Posting Number: PG193816EP Internal Recruitment : No Working Title: Deputy General Counsel Anticipated Hiring Range: Commensurate with education and experience. Work Schedule: Full-time, Monday-Friday 8am-5pm with additional hours as needed based on business needs Job Location: Raleigh, North Carolina Department : Office of General Counsel About the Department: The NC State Office of General Counsel provides, manages and coordinates all legal services for the university in a collegial, responsive and professional manner. The office provides legal and risk management advice on a wide variety of matters to the Board of Trustees, the Chancellor, senior officers, other university administrators, and faculty and staff who are acting on behalf of the university. These matters include, but are not limited to, employment, student affairs, athletics, public records, real property, sponsored programs, intellectual property, purchasing and civil rights. The office represents the university in administrative proceedings before federal and state agencies and coordinates all litigation matters. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The Deputy General Counsel plays a pivotal role in advancing the university's mission by providing high-level legal counsel and strategic guidance on matters impacting North Carolina State University. As a trusted advisor and key member of the Office of General Counsel leadership team, this position reports directly to the Vice Chancellor and General Counsel. The Deputy General Counsel will collaborate with a dedicated team of legal professionals to address a wide array of legal, risk management, and compliance issues, ensuring the university operates within legal and regulatory frameworks while supporting its academic and operational goals. This role is responsible for delivering proactive legal strategies, managing complex legal matters, and building strong relationships with university leadership, faculty, and staff. Key Responsibilities Serves as a strategic advisor to the Vice Chancellor and General Counsel, providing expert legal advice and innovative solutions on issues affecting the university. Advises senior executives, department leaders, staff and faculty on legal risks and opportunities, ensuring alignment with university goals and policies. Oversees and manages legal services, depending on need, in areas such as, but not limited to, employment law, governance, contracts, risk management, litigation, and other areas as assigned by the Vice Chancellor and General Counsel. This may include high-profile legal matters and larger legal projects as necessary. Manages, mentors, and supervises Office of General Counsel staff in the delivery of legal services, including project allocation and performance assessment, advising on hiring decisions, identifying and providing training, engaging in ongoing direct supervision, addressing personnel issues and actions, and conducting performance reviews. Manages the effective delivery of outside legal services for legal matters when necessary, and manages related costs as assigned. Represents the university in negotiations, mediations, and proceedings as necessary, including proceedings before various local, state, and federal agencies and courts. Communicates, and interfaces with attorneys representing potential litigants and complainants having disputes with the University. Advises and serves on ad hoc and standing committees as assigned. Drafts, reviews, and recommends revisions to University policies. Provides training and presentations on legal issues and developments for members of the University community. Maintains and improves personal legal expertise by following developments and participating in continuing legal education regarding higher education law. In partnership with the Vice Chancellor and General Counsel, handles other legal and administrative duties as assigned. Minimum Education and Experience: Juris Doctor degree from an accredited U.S. law school North Carolina state bar admission or eligibility for admission within one year of hire. Minimum of 10 years of relevant legal experience. Other Required Qualifications: High level of problem-solving ability including working collaboratively to find solutions to very complex problems. Ability to plan for and lead complex projects requiring a team approach for resolution within deadlines. Excellent communication skills, including demonstrated ability and judgment in the timely, effective transmission of information to key stakeholders. Ability to collaborate with stakeholders in a collegial, team-oriented manner. Excellent legal analysis and advising skills. Preferred Qualifications: Experience in litigation (including specialized knowledge of state and federal litigation involving universities) and one or more additional fields of substantive law relevant to the needs of the University is preferred. Experience in employment law, ideally in a higher education setting, is preferred. General familiarity with some or all of the following areas is preferred: Student affairs (FERPA; Title IX, academic and non-academic discipline; disability accommodations and ADA compliance; local, state and federal civil rights laws affecting admissions, financial aid and programs; athletics; study abroad) Faculty and academic affairs (tenure, academic freedom, grievances) International and immigration law Copyright and intellectual property General liability/risk management Litigation Charitable giving and associated/affiliated entities Complex commercial transactions and tax implications for state entities College athletics Research Board governance laws Required License(s) or Certification(s): Must be licensed to practice law in the State of North Carolina (or eligibility for admission within 12 months of hire). Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/21/2024 Special Instructions to Applicants: Please submit a cover letter, resume, and contact information for professional references. Position Number: Position Type: Exempt Professional Staff (Previously SAAO II) Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.00 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Non Mandatory - Emergency Event Department ID: 270101 - Office of General Counsel EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines deep expertise in issuer card operations and fraud detection with strong leadership and collaboration skills to drive measurable impact. • Customer engagement and advisory through data driven insight and performance optimization. • Serve as a trusted advisor to issuers, developing relationships that promote trust and sustained collaboration. • Lead consultative initiatives to proactively identify potential opportunities related to fraud, compliance and overall performance, providing customers with timely and actionable recommendations. • Provide best practices, tailored insights, and dedicated support to assist issuers in optimizing their operations and adapting to evolving industry standards through data-driven strategies. • Conduct regular communications and strategic planning sessions to anticipate and address customer needs, establishing credibility as a reliable resource for operational excellence. • Partner with internal product teams and customers to enhance fraud controls and implement proactive measures that safeguard the payments ecosystem. • Publish comprehensive trend reports and educational content tailored to customer needs, ensuring issuers are informed of emerging threats and mitigation strategies. • Leverage robust data analytics to identify behavioral patterns, operational trends, and emerging risks within the customer base. • Use data-driven insights to inform strategic recommendations for performance optimization, risk mitigation, and revenue growth. • Facilitate cross-functional workshops and joint initiatives that drive innovation, operational efficiency, and customer satisfaction. • Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable recommendations. All About You: • Proven experience in issuer card operations, customer relationship management, and advanced fraud prevention strategies. • Exceptional stakeholder management and communication skills, including the ability to build trust and credibility with senior client leaders. • Strong analytical and problem-solving skills, with a demonstrated ability to translate complex data into clear, actionable insights for customers. • Expertise in leading cross-functional teams and driving strategic initiatives that deliver tangible value for customers and the organization. • In-depth knowledge of payment ecosystems, compliance, and emerging technologies relevant to the industry. • Proven ability to define problems, collect and interpret data, establish facts, and draw valid, actionable conclusions. • Strong project management skills, with superior organization, planning, and follow-through on multi-faceted initiatives. • Ability and willingness to travel as needed (up to 25%). Preferred Qualifications • Degree in Business or a related field. • Experience with consultative customer engagement and partnership development. • Knowledge of compliance frameworks, regulatory requirements, and best practices in the payments industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $174,000 - $286,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model, we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments. Role: Lead strategic initiatives to enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines deep expertise in issuer card operations and fraud detection with strong leadership and collaboration skills to drive measurable impact. • Customer engagement and advisory through data driven insight and performance optimization. • Serve as a trusted advisor to issuers, developing relationships that promote trust and sustained collaboration. • Lead consultative initiatives to proactively identify potential opportunities related to fraud, compliance and overall performance, providing customers with timely and actionable recommendations. • Provide best practices, tailored insights, and dedicated support to assist issuers in optimizing their operations and adapting to evolving industry standards through data-driven strategies. • Conduct regular communications and strategic planning sessions to anticipate and address customer needs, establishing credibility as a reliable resource for operational excellence. • Partner with internal product teams and customers to enhance fraud controls and implement proactive measures that safeguard the payments ecosystem. • Publish comprehensive trend reports and educational content tailored to customer needs, ensuring issuers are informed of emerging threats and mitigation strategies. • Leverage robust data analytics to identify behavioral patterns, operational trends, and emerging risks within the customer base. • Use data-driven insights to inform strategic recommendations for performance optimization, risk mitigation, and revenue growth. • Facilitate cross-functional workshops and joint initiatives that drive innovation, operational efficiency, and customer satisfaction. • Continuously seek opportunities to optimize customer experience and performance through tailored strategies and actionable recommendations. All About You: • Proven experience in issuer card operations, customer relationship management, and advanced fraud prevention strategies. • Exceptional stakeholder management and communication skills, including the ability to build trust and credibility with senior client leaders. • Strong analytical and problem-solving skills, with a demonstrated ability to translate complex data into clear, actionable insights for customers. • Expertise in leading cross-functional teams and driving strategic initiatives that deliver tangible value for customers and the organization. • In-depth knowledge of payment ecosystems, compliance, and emerging technologies relevant to the industry. • Proven ability to define problems, collect and interpret data, establish facts, and draw valid, actionable conclusions. • Strong project management skills, with superior organization, planning, and follow-through on multi-faceted initiatives. • Ability and willingness to travel as needed (up to 25%). Preferred Qualifications • Degree in Business or a related field. • Experience with consultative customer engagement and partnership development. • Knowledge of compliance frameworks, regulatory requirements, and best practices in the payments industry. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Purchase, New York: $174,000 - $286,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Solution Engineering Product Architect Overview The goal of the Solution Engineering team is to partner with key stakeholders in digital space including device manufacturers, operating system providers, wallet service to execute Mastercard's digital strategy while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners and by packaging solutions leveraging Mastercard's assets like digital, Loyalty, Advisors, Security, Acceptance and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry to create a world beyond plastic with valued experience for consumers and end users and enable merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team - device manufactures who can help build compelling and scalable solutions ensuring the consumer and target segments can securely and conveniently pay however of where ever they choose in this increasingly connected world. Are you motivated to be a part of driving a world beyond cash? Do you enjoy solving problems that have no clear-cut solution and working through ambiguity? Do you enjoy creating solution, defining a product from an evolving context? Do you enjoy developing simple User Experiences for complex problems yet unseen? Have you brought a product/program to market on a global scale? Role The individual in this role will manage the technical engagement with a high-profile global strategic client to design solutions that leverage Mastercard's products suites and assets Partner with the client to articulate their business and technical requirements - must be proficient in systems, testing, implementation, documentation, maintenance, and support Help define Mastercard technology roadmap/strategy for each digital partner Design solutions and communicate them through clear documentation, flowcharts, layouts, diagrams, charts Determine and advance operational feasibility through problem definition, project scope Working closely with Products, Services and Operations/Technology groups at Mastercard and with our partners, to facilitate partners' technical integration to our solutions; collaborate effectively with software developers, processing and software architecture engineers and product managers to solve complex problems Liaise with prototyping group to create prototypes and help with sales and/or implementation process Collaborate with Regional and local Project teams to provide projects scope and requirements File for intellectual property when new/unique solutions are created through the process of identifying relevant solutions for our partners Comply with rules of engagement, including business models and data strategy and ensure that Mastercard's interests are protected and progressed All About You Bachelor's degree in Engineering, Information Technology, Computer Science or Management Information Systems or equivalent work experience required Good technical experience in payments on the product development, processing, and/or merchant side of the business Prior knowledge of Mastercard digital Payments, Information Services and Core Systems products a plus Knowledge of web and mobile technologies (HTML5, CSS, JS etc) and designing and implementing software a strong plus A good technical understanding and experience of working with developers and technical architects in systems and solutions development or design Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic architecture Self-starter, strong analytical ability with good attention to detail and a proven track record of delivering success while operating within a team environment Strong oral and written communication skills with the ability to understand and explain technical issues to a non-technical audience Strong project management skills required; will need to handle multiple projects and initiatives concurrently Ability to interact and coordinate effectively with internal and external global business partners; influencing skills Strong research and analytical skills Ability to digest complex data and problems and make recommendations with sound judgment Ability to oversee multiple projects and initiatives concurrently The qualified candidate will report to the Vice President -Solution Engineering Travel: 25% Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners • Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. • Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. • Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. • Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. • Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. • Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. • Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. • Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. • IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You • High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. • Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. • Comfortable communicating strategy, project status, and complex ideas to executive leadership. • Experience working in a global, matrixed organization and managing cross-regional initiatives. • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. • Bachelor's degree required. • Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Agentic Commerce Solution Engineering Director, Solution Engineering, Agentic Commerce Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The goal of the Digital Partnership Solution Engineering team is to partner with key stakeholders in digital space, including device manufacturers, operating system providers, wallet service, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers to execute Mastercard's digital strategy, while identifying new business development and revenue generating opportunities. We aim to achieve this goal of defining new payment experiences through direct engagement with these partners, and by packaging solutions that leverage Mastercard's assets, like Digital, Loyalty, Advisors, Security, Acceptance, and Processing solutions. This is a unique opportunity to join a highly motivated growing team, help build unique relevant solutions and shape the evolution of the payments industry, to create a world beyond plastic, with valued experiences for consumers and end users, while also enabling merchants to reach new consumers in ways not possible in the pre-digital world. We are looking for Engineers to join our Solutions Engineering Team, who can help build compelling and scalable Agentic Commerce solutions with Mastercard's flagship agentic commerce product, Mastercard Agent Pay. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders. Role The Director, Product Architect, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard's agentic commerce product suite from concept to market launch and scale across global markets by working with Digital Partners • Define the Solution Strategy: Partner with Mastercard's flagship agentic commerce product business owners to define and evolve the solution strategy as the product moves from concept to market. • Lead Technical Engagements: Own the end-to-end technical relationship with global digital partners, from early-stage ideation through to scaled deployment of agentic commerce solutions. • Solution Design & Architecture: Translate complex partner requirements into robust, scalable, and secure solution architectures leveraging Mastercard's agentic commerce product suite and technology platforms. • Partner Collaboration: Work closely with AI agents, digital wallets, and commerce platforms to co-create solutions that integrate Mastercard's digital credentials and payment capabilities into new agentic interfaces and consumer experiences. • Cross-Functional Leadership: Collaborate with Product, Engineering, Operations, and Regional teams to ensure alignment on technical strategy, delivery timelines, and go-to-market execution. • Prototype & Innovate: Partner with Mastercard's prototyping and innovation teams to rapidly test and validate new agentic commerce use cases and interfaces. • Commercial & Strategic Input: Support the development of commercial models, pricing strategies, and go-to-market plans by providing technical feasibility assessments and partner feedback. • Global Coordination: Act as the central technical point of contact for regional digital teams, ensuring consistency in solution design and partner onboarding across markets. • IP & Compliance: Identify opportunities for intellectual property creation and ensure all solutions comply with Mastercard's data, security, and business model standards. All About You • High level of fluency in AI, including deep technology foundations and thorough industry awareness of payments. • Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants. • Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets. • Experience working with AI/ML platforms, agentic systems, or conversational interfaces is a strong plus. • Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems. • Comfortable communicating strategy, project status, and complex ideas to executive leadership. • Experience working in a global, matrixed organization and managing cross-regional initiatives. • Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes. • Bachelor's degree required. • Strong written and verbal communication skills. Updated 6 August 2025 As a technical leader in the Acceptance Innovation & Solution Engineering organization, you will collaborate closely with product owners, technology teams, partners, and clients to define solution architectures, lead proof-of-concepts, and translate product vision into technical execution. The ideal candidate brings deep expertise in digital payments, API-first solution development, and identity/authentication frameworks - with a proven ability to build bridges between business strategy and technical delivery. You will play a critical role in shaping Mastercard's leadership in AI-driven commerce by enabling seamless, interoperable, and secure agent interactions aligned with our network principles and global platform strategy. Total Base Pay Range 178 000.00 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges San Francisco, California: $178,000 - $284,000 USD
POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
12/07/2025
Full time
POSITION IS HYBRID IN HUNTSVILLE, AL Job Summary The Senior Contracts Manager is responsible for strategic oversight and operational managementof all government contracts throughout their lifecycle - from capture and proposal development to negotiation, administration, and closeout ensuring all contracts are managed in strict compliance with FAR, DFARS, and related federal acquisition policies, while driving strategies that balance risk mitigation, profitability, and compliance.This role partners closely with Program Management, Finance, Business Development, and Legal to support pre-award and post-award activities, including contract negotiation, risk assessment, and execution.The position requires a seasoned contracts leaderwith deep GovCon expertise,proven negotiation success,and the ability to integrate contracting strategywith finance, legal, and business development functions and will play a pivotal role in shaping contracting policy, ensuring cost-effective execution, and supporting the company's growth from small or mid-tier contractor status into a competitive unrestricted prime. As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on assigned tasks, and completing other tasks as assigned. Responsibilities Serve as the primary point of contact for all contract administration activities, including new awards, modifications, extensions, and closeouts Review, analyze, and interpret contract terms and conditions to ensure compliance with company policies and government regulations Support proposal and capture teams in developing compliant contract responses, pricing structures, and risk assessments Lead contract negotiations with customers, subcontractors, and teaming partners Coordinate with Legal and Finance to ensure alignment between contract obligations, billing, and financial reporting Prepare and maintain contractual documents, including NDAs, Teaming Agreements, Subcontracts, and Task Orders Ensure timely submission of deliverables, contract reports, and modifications Advise program teams on contract interpretation, risk mitigation, and change management Conduct internal audits to monitor compliance and identify areas for improvement Serve as an internal subject matter expert on FAR/DFARS, SBA regulations, and organizational policies related to procurement and contracting Mentor junior contract staff and assist in developing scalable contract management procedures Strategic Objectives Strengthen Compliance and Governance:Build a contracting framework that ensures 100% compliance with FAR/DFARS and internal policies Mitigate Risk Proactively:Identify, quantify, and manage contractual and regulatory risks at every stage of the contract lifecycle Enhance Negotiation Outcomes:Achieve favorable pricing, terms, and conditions through strategic negotiation and stakeholder alignment Optimize Proposal-to-Award Efficiency:Streamline capture, proposal, and contract award processes to improve competitiveness and win rates Develop Talent and Systems:Build a high-performing contracts team supported by modern tools, templates, and training for sustained operational excellence 1. Strategic Leadership Define and execute the overall contracting strategyin alignment with corporate goals and risk appetite Serve as a senior advisor to the CEO, CFO, and COOon contractual and regulatory issues Drive standardization and continuous improvement of contract policies and tools Represent the organization in high-stakes negotiations and compliance reviews 2. Team Management and Development Lead and mentor a team of contracts managers, administrators, and analysts Implement career development and certification pathways (CPCM, CFCM) Establish a collaborative, accountable, and compliance-driven team culture 3. Compliance and Risk Management Ensure adherence to FAR, DFARS, SBA, ITAR and agency-specific supplements Review contracts for legal, financial, and performance risks and develop mitigation plans Lead internal audits and external compliance responses with DCAA, DCMA, or agency inspectors Maintain up-to-date knowledge of regulatory changes and train staff accordingly 4. Contract Negotiations and Pricing Lead negotiations for multi-year, multi-million-dollar contracts and subcontracts Partner with finance, capture, and legal teams to define terms, conditions, and pricing models Ensure cost proposals are fully compliant and defensible in audits and negotiations Maintain positive relationships with Contracting Officers and government stakeholders 5. Proposal and Capture Support Oversee proposal strategy and ensure compliant, compelling submissions Review RFIs, RFPs, and amendments to identify requirements, risks, and opportunities Provide contractual input during capture planning and pricing reviews Ensure timely and accurate preparation of contract modifications and renewals 6. Contract Administration Manage the full contract lifecycle:award, execution, modifications, and closeout Track deliverables, funding, and performance obligations Maintain a centralized, audit-ready contract repository and document control system Coordinate with finance for invoicing, funding status, and billing accuracy 7. Stakeholder and Client Relations Serve as the primary interface for contract matters with executives, legal counsel, auditors, and government representatives Ensure cross-functional coordination between Contracts, Operations, and Program Management Support small business subcontracting compliance and reporting Basic Qualifications Active Secret Clearance Bachelor's degree in Business, Law, or related field 15+ years in government contracting, with 7+ years in leadership or management roles Comprehensive understanding of FAR, DFARS, ITAR, SBA and other federal acquisition regulations Strong leadership, negotiation, risk management and analytical skills with attention to contractual detail Demonstrated ability to manage multiple contracts and priorities in a fast-paced environment Excellent communication and interpersonal skills, with the ability to interface effectively at all organizational levels Proficiency in Microsoft Office Suite and familiarity with contract management systems If applicable: If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered Preferred Qualifications Master's degree in Business, Law, Contract Management, or related discipline NCMA certification (CPCM, CFCM, or NCMA) Experience with cost-plus, fixed-price, and T&M contract types Experience supporting Navy, Marine Corps, or other DoD customers Prior experience with JAMIS, Deltek, or similar ERP systems Company Summary Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include: medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team. VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Product Manager - Technical Overview: Mastercard is seeking a Lead Product Manager - Technical to join our AI & Decisioning Platform Enablement (AI & DPE) team. This role is ideal for someone who thrives at the intersection of technology and product strategy, and who can translate complex technical capabilities into scalable business solutions. Within AI & DPE, Product Managers Technical (PM-Ts) act as trusted advisors, partnering with market-facing product teams to enable their business goals through scalable AI and decisioning solutions. PM-Ts integrate expertise from architects, engineering PM-Ts, and technical program managers to define and execute actionable roadmaps that align with enterprise and product priorities. Beyond enablement and platform development, this role plays a critical part in articulating and promoting AI & DPE's platform capabilities to product owners, integration teams, and business leadership. Success requires driving consistent messaging, ensuring alignment across initiatives, and providing visibility into AI & DPE's contributions to Mastercard's broader product strategy. This is a hybrid position based in O'Fallon, MO, requiring three days per week onsite. Role: • Serve as the main liaison for AI & DPE market-facing products, business integration, and other business stakeholders. • Actively elicit feedback, manage escalations, ensure transparency, and maintain clear communications with stakeholders. • Bridge AI & DPE business stakeholders with DMP technology teams to align on technology/platform roadmaps, internal product roadmaps, release plans, and prioritization outcomes. • Partner with product and technology teams to deliver measurable business value and ensure AI & DPE is recognized as a strategic, value-add partner. • Collaborate with market-facing product, business integration, and leadership teams to maintain visibility into product roadmaps and 2-3 years of demand. • Facilitate collaboration between product, business integration, and AI & DPE technology teams to explore emerging strategic objectives and innovative ideas. • Define, elaborate, and prioritize ideas and initiatives, including feasibility analysis, gating/approvals, business case development, and enforcement of data quality standards. • Oversee work intake processes, including Level of Effort, Rough Order of Magnitude, and full business case estimation with Architects, Engineering, UX, and TPMs. • Create and refine epics, build Aha! solution delivery roadmaps, support scope alignment, and partner with TPMs on project planning, PI slotting, and delivery oversight. • Track delivery progress, manage risks, ensure value realization through demos, UAT, and feedback loops, and adjust program roadmap as needed for schedule or scope changes. • Represent market-facing product in PI planning, participate in product councils, and support product development processes to ensure alignment with business objectives. All About You: • Proven experience as a product manager or product leader with a focus on technical platforms, ideally within AI, data, or decisioning domains. • Strong understanding of modern technology practices (APIs, microservices, cloud, data platforms) and ability to engage with engineers at a detailed level. • Experience aligning technical capabilities with business objectives to deliver measurable outcomes. • Interest in emerging technologies, particularly AI, decisioning, and data platforms; direct experience with AI & DPE solutions preferred. • Ability to clearly articulate complex ideas to both technical and business stakeholders. • Ability to manage competing priorities in a fast-paced, matrixed environment. • Strong leadership skills with experience coaching and mentoring technical product managers. • Bachelor's degree in Computer Science, Engineering, Business, or related field; or equivalent practical experience. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges O'Fallon, Missouri: $119,000 - $190,000 USD
University of California Agriculture and Natural Resources
Modesto, California
Cooperative Extension Area Orchard Systems Advisor (Almond, Pistachio, Peaches, Apricots) Serving Stanislaus and San Joaquin Counties Position Overview The University of California, Agriculture and Natural Resources (UC ANR) invites applications for a UC Cooperative Extension Area Orchard Systems Advisor, serving Stanislaus and San Joaquin Counties. The successful candidate will implement an innovative multi-county extension education and applied research program that will focus on almonds and pistachios in Stanislaus County and peaches and apricots in Stanislaus and San Joaquin Counties. Disciplinary focus will be on orchard production systems, nutrient management, pest management, water efficiency, and soil fertility and health. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curriculums, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. Location Headquarters: This position will be headquartered in the UCCE Office in Stanislaus County, located at 3800 Cornucopia Way Modesto, CA 95358. Position Details The Area Orchard Systems Advisor will support the ANR Public Values of Promoting economic prosperity in California through increases in agriculture efficiency and profitability; Protecting California's natural resources by improving land management, soil quality, agricultural sustainability, water quality, and water use efficiency; and Building climate-resilient communities and ecosystems by increasing resilience to extreme weather and climate change by improving water resiliency with on-farm practices such as groundwater recharge and recycling water and biomass. The advisor will develop an applied research program to address critical issues facing orchard crops. These include irrigation and fertigation efficiency, rootstock and variety evaluation, cropping efficiency, overcoming salt and soil chemistry challenges, soil health and cover cropping, invasive disease epidemics and use of plant growth regulators to help overcome issues related to climate change. Priorities may include fruit harvest mechanization to address labor shortages, canopy size and structure to facilitate harvest efficiency, and fertilization strategies to optimize fruit size, yield, and quality. There is strong support from the local industry that will allow the new advisor to address high-profile policy issues (e.g. Flood Managed Aquifer Recharge and Climate Smart Ag) such as fertilizer and irrigation management concerns that are facing additional regulation in coming years but are key to advancing profitability. There are numerous publication opportunities across these crops and disciplines, including trade journal publications, commodity board technical reports, and scientific journals. The advisor will be expected to collaborate in knowledge creation and extension with key clientele including farmers and allied industry. California pest control advisors (PCA) and certified crop advisors (CCA) seek continuing education to continue to advise farmers on best practices and develop nutrient management plans on roughly 475,000 fruit and nut acres in Stanislaus and San Joaquin Counties. The position is responsible for creating and implementing an innovative extension program using traditional and modern tools to support the development of new practices and evaluation of existing practices for increasing production efficiencies while being protective of natural resources. The advisor will provide needs-based education that is responsive to the preferences of clientele. Programs will be developed and carried out in collaboration with other ANR academics as well as related government and private industries in Stanislaus and San Joaquin Counties. The position requires interaction with farmers, landowners, commodity boards, pest control advisors, federal and state agency managers and partners, and other client groups and managers from the public and/or private sector.The advisor is expected to work collaboratively with Cooperative Extension Specialists, AES researchers and Cooperative Extension Advisors through various workgroups. UCCE Stanislaus County has the resources to maximize the productivity of this advisor for statewide as well as local benefit, including an established team of both an integrated pest management advisor and an irrigation advisor, both working exclusively in orchard systems, that will serve as the foundation of local collaboration in research and extension. The Orchard Systems Advisor will bring valuable orchard/horticulture knowledge to the local team, allowing for a holistic approach to research and extension programs aimed at tackling multi-faceted issues. Counties of Responsibility. This position will be headquartered in Stanislaus County and will serve Stanislaus and San Joaquin Counties. Reporting Relationship: The advisor serves under the administrative guidance of the University of California Cooperative Extension (UCCE) Stanislaus County Director with input from the San Joaquin County Director.It is not a remote position; the candidate must be available to work onsite at the headquarters location and travel to and be present in other counties with programmatic responsibilities. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined upon hire by the respective directors and supervisors. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree related to pomology, horticulture, plant science, or a related field is required at the time of appointment. Key Qualifications The candidate should be able to develop and integrate all aspects of crop production to promote sustainability, profitability, and environmental stewardship. The CE Advisor must possess or obtain a Qualified Pesticide Applicator Certificate (QAC) or License (QAL) prior to applying or supervising the application of any pesticide. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience delivering educational and outreach programming. Experience in program and/or personnel management. Ability and means to travel on a flexible schedule as needed, proof of liability, and property damage insurance on the vehicle used is required.Must possess or obtain a valid California Driver's License to drive a County or University Vehicle. We are unable to sponsor or take over sponsorship of an employmentvisaat this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. Additional Skills Required Applicants need to meet appointment criteria for the respective University of California academic titleseries and evidence for success in meeting required academic advancement criteria as per UC Academic Personnel Manuals. Applications need to document relevant research, extension, and teaching experience, and appropriate scholarly achievements. Interest in and a desire to pursue a career in UC Cooperative Extension Technical Competence and Impact: The candidate should understand key concepts to optimize engagement and development and be able to design and implement a program that leads to positive changes and impact within the community and beyond. Communication: Demonstrated excellence in written, oral, interpersonal and information technology communication skills. Collaboration, Teamwork and Flexibility: The candidate should demonstrate the ability to work collaboratively as a team member with key external stakeholders and county-based staff, as well as with other colleagues within UC ANR. Lifelong Learning: There is an expectation that advisors evolve and grow across their career and respond to changes in the industry, clientele, and organizational change. Desired Experience Ability to effectively engage with partner organizations to develop strong relationships associated with problems and issues facing the Orchard Crops Industry. Ability to communicate well with regional audiences including local elected officials, agricultural organizations, and natural resources agencies. Experience working with grower cooperators, collaborators and agency personnel. Demonstrated ability to effectively plan applied research or evaluation projects . click apply for full job details
12/06/2025
Full time
Cooperative Extension Area Orchard Systems Advisor (Almond, Pistachio, Peaches, Apricots) Serving Stanislaus and San Joaquin Counties Position Overview The University of California, Agriculture and Natural Resources (UC ANR) invites applications for a UC Cooperative Extension Area Orchard Systems Advisor, serving Stanislaus and San Joaquin Counties. The successful candidate will implement an innovative multi-county extension education and applied research program that will focus on almonds and pistachios in Stanislaus County and peaches and apricots in Stanislaus and San Joaquin Counties. Disciplinary focus will be on orchard production systems, nutrient management, pest management, water efficiency, and soil fertility and health. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curriculums, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. Location Headquarters: This position will be headquartered in the UCCE Office in Stanislaus County, located at 3800 Cornucopia Way Modesto, CA 95358. Position Details The Area Orchard Systems Advisor will support the ANR Public Values of Promoting economic prosperity in California through increases in agriculture efficiency and profitability; Protecting California's natural resources by improving land management, soil quality, agricultural sustainability, water quality, and water use efficiency; and Building climate-resilient communities and ecosystems by increasing resilience to extreme weather and climate change by improving water resiliency with on-farm practices such as groundwater recharge and recycling water and biomass. The advisor will develop an applied research program to address critical issues facing orchard crops. These include irrigation and fertigation efficiency, rootstock and variety evaluation, cropping efficiency, overcoming salt and soil chemistry challenges, soil health and cover cropping, invasive disease epidemics and use of plant growth regulators to help overcome issues related to climate change. Priorities may include fruit harvest mechanization to address labor shortages, canopy size and structure to facilitate harvest efficiency, and fertilization strategies to optimize fruit size, yield, and quality. There is strong support from the local industry that will allow the new advisor to address high-profile policy issues (e.g. Flood Managed Aquifer Recharge and Climate Smart Ag) such as fertilizer and irrigation management concerns that are facing additional regulation in coming years but are key to advancing profitability. There are numerous publication opportunities across these crops and disciplines, including trade journal publications, commodity board technical reports, and scientific journals. The advisor will be expected to collaborate in knowledge creation and extension with key clientele including farmers and allied industry. California pest control advisors (PCA) and certified crop advisors (CCA) seek continuing education to continue to advise farmers on best practices and develop nutrient management plans on roughly 475,000 fruit and nut acres in Stanislaus and San Joaquin Counties. The position is responsible for creating and implementing an innovative extension program using traditional and modern tools to support the development of new practices and evaluation of existing practices for increasing production efficiencies while being protective of natural resources. The advisor will provide needs-based education that is responsive to the preferences of clientele. Programs will be developed and carried out in collaboration with other ANR academics as well as related government and private industries in Stanislaus and San Joaquin Counties. The position requires interaction with farmers, landowners, commodity boards, pest control advisors, federal and state agency managers and partners, and other client groups and managers from the public and/or private sector.The advisor is expected to work collaboratively with Cooperative Extension Specialists, AES researchers and Cooperative Extension Advisors through various workgroups. UCCE Stanislaus County has the resources to maximize the productivity of this advisor for statewide as well as local benefit, including an established team of both an integrated pest management advisor and an irrigation advisor, both working exclusively in orchard systems, that will serve as the foundation of local collaboration in research and extension. The Orchard Systems Advisor will bring valuable orchard/horticulture knowledge to the local team, allowing for a holistic approach to research and extension programs aimed at tackling multi-faceted issues. Counties of Responsibility. This position will be headquartered in Stanislaus County and will serve Stanislaus and San Joaquin Counties. Reporting Relationship: The advisor serves under the administrative guidance of the University of California Cooperative Extension (UCCE) Stanislaus County Director with input from the San Joaquin County Director.It is not a remote position; the candidate must be available to work onsite at the headquarters location and travel to and be present in other counties with programmatic responsibilities. Specific expectations for maintaining office hours and fieldwork in the geographic area covered by this position will be outlined upon hire by the respective directors and supervisors. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree related to pomology, horticulture, plant science, or a related field is required at the time of appointment. Key Qualifications The candidate should be able to develop and integrate all aspects of crop production to promote sustainability, profitability, and environmental stewardship. The CE Advisor must possess or obtain a Qualified Pesticide Applicator Certificate (QAC) or License (QAL) prior to applying or supervising the application of any pesticide. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience delivering educational and outreach programming. Experience in program and/or personnel management. Ability and means to travel on a flexible schedule as needed, proof of liability, and property damage insurance on the vehicle used is required.Must possess or obtain a valid California Driver's License to drive a County or University Vehicle. We are unable to sponsor or take over sponsorship of an employmentvisaat this time. Applicants must be authorized to work for any employer in the U.S. at the time of hire. This is not a remote position. Additional Skills Required Applicants need to meet appointment criteria for the respective University of California academic titleseries and evidence for success in meeting required academic advancement criteria as per UC Academic Personnel Manuals. Applications need to document relevant research, extension, and teaching experience, and appropriate scholarly achievements. Interest in and a desire to pursue a career in UC Cooperative Extension Technical Competence and Impact: The candidate should understand key concepts to optimize engagement and development and be able to design and implement a program that leads to positive changes and impact within the community and beyond. Communication: Demonstrated excellence in written, oral, interpersonal and information technology communication skills. Collaboration, Teamwork and Flexibility: The candidate should demonstrate the ability to work collaboratively as a team member with key external stakeholders and county-based staff, as well as with other colleagues within UC ANR. Lifelong Learning: There is an expectation that advisors evolve and grow across their career and respond to changes in the industry, clientele, and organizational change. Desired Experience Ability to effectively engage with partner organizations to develop strong relationships associated with problems and issues facing the Orchard Crops Industry. Ability to communicate well with regional audiences including local elected officials, agricultural organizations, and natural resources agencies. Experience working with grower cooperators, collaborators and agency personnel. Demonstrated ability to effectively plan applied research or evaluation projects . click apply for full job details
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Senior Solutions Engineer in Client Development will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job Duties and Responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Other Supervisory Responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, ePersonal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc, Essential Job Functions: Ability to sit and/or stand for prolonged periods due to extensive computer use and meetings. Intense eye usage and finger, hand, and wrist dexterity for prolonged computer use (typing, mouse use). Proficiently use of computers, telecommunication devices, and digital collaboration tools. Ability to accurately read and interpret written documents, computer screens, and other visual displays; sufficient visual acuity required. Ability to hear and understand verbal communication (conversations, instructions, phone and video calls) for effective collaboration. Demonstrate adaptability and resilience in a fast-paced, dynamic environment; maintain composure under pressure and respond effectively to change, including high-volume or unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing priorities. Ability to self-manage tasks and deadlines in remote or hybrid settings, ensuring productivity and responsiveness without direct oversight. Ability to think critically and analyze complex situations, requiring sustained concentration. Capacity to learn and navigate complex legal technology platforms and tools, including those powered by advanced analytics or AI. Ability to synthesize complex project information into clear written documentation, including client-facing updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Willingness to occasionally work beyond normal hours in response to urgent or time-sensitive project demands. Working Conditions: Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Travel may be necessary to attend meetings or support client engagements. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000 Chicago, Philadelphia: $150,000 - $170,000 Washington DC: $165,000 - $170,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.
12/06/2025
Full time
US Job Description Firm Information Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters. Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities. Position Summary The Senior Solutions Engineer in Client Development will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job Duties and Responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Other Supervisory Responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, ePersonal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc, Essential Job Functions: Ability to sit and/or stand for prolonged periods due to extensive computer use and meetings. Intense eye usage and finger, hand, and wrist dexterity for prolonged computer use (typing, mouse use). Proficiently use of computers, telecommunication devices, and digital collaboration tools. Ability to accurately read and interpret written documents, computer screens, and other visual displays; sufficient visual acuity required. Ability to hear and understand verbal communication (conversations, instructions, phone and video calls) for effective collaboration. Demonstrate adaptability and resilience in a fast-paced, dynamic environment; maintain composure under pressure and respond effectively to change, including high-volume or unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing priorities. Ability to self-manage tasks and deadlines in remote or hybrid settings, ensuring productivity and responsiveness without direct oversight. Ability to think critically and analyze complex situations, requiring sustained concentration. Capacity to learn and navigate complex legal technology platforms and tools, including those powered by advanced analytics or AI. Ability to synthesize complex project information into clear written documentation, including client-facing updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Willingness to occasionally work beyond normal hours in response to urgent or time-sensitive project demands. Working Conditions: Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Travel may be necessary to attend meetings or support client engagements. Pay Ranges: This represents the presently-anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Houston, Dallas, Atlanta: $145,000 - $170,000 Chicago, Philadelphia: $150,000 - $170,000 Washington DC: $165,000 - $170,000 Employee Benefits Overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) College Savings Plan Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Larson Tax Partners LLC
Maryland Heights, Missouri
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
12/06/2025
Full time
Description: Join our dynamic team at Larson Tax Partners as an Operations Manager of the Tax Division , where you will lead our talented professionals in delivering exceptional tax services. In this pivotal role, you will drive strategic initiatives, ensure compliance with regulatory requirements, and foster a culture of excellence and innovation. Your expertise will guide our firm in providing unparalleled value to our clients, while your leadership will inspire and develop our team to achieve their highest potential. Core Responsibilities: Oversee Daily Operations: Manage the day-to-day functions of the Tax Division, ensuring efficiency, compliance, and consistency in client service delivery. Strategic Leadership: Partner with firm leadership to align operational goals with overall business strategy and drive continuous improvement across the division. Process Optimization: Develop, implement, and refine workflows, systems, and quality controls to improve productivity, accuracy, and scalability. Team Development: Lead, mentor, and coach tax and administrative staff to build a high-performing, engaged, and client-focused team. Client Experience Oversight: Ensure a consistent and exceptional client experience through proactive communication, timely service, and quality assurance. Financial Management: Manage departmental budgets, forecast resource needs, and monitor key performance indicators to achieve financial and operational targets. Cross-Department Collaboration: Work closely with advisory, operations, and compliance teams to ensure cohesive delivery of tax and financial services. Compliance & Quality Assurance: Oversee adherence to federal, state, and local tax regulations while maintaining the highest ethical and professional standards. Performance Reporting: Prepare and present regular reports on departmental performance, resource utilization, and operational improvements to senior leadership. Business Growth Support: Collaborate on business development initiatives by identifying process efficiencies and service enhancements that drive client retention and growth. Requirements: Job Requirements Bachelors degree in Accounting, Finance, or a related field; Masters degree or CPA designation preferred. CPA preferred. Proficient in tax software and Microsoft Office Suite. CCH experience is required. Minimum of 5 years of experience in tax accounting or a related field, with at least 2 years in a leadership role. Proven expertise in U.S. federal, state, and local tax regulations and compliance. Strong leadership and team management skills with experience in mentoring and developing staff. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to manage multiple projects and deadlines effectively Experience in strategic planning and business development. Demonstrated ability to build and maintain client relationships. High ethical standards and professionalism. Ability to work collaboratively in a team-oriented environment. Larson offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans are 100% paid for the employee) ER PD Telehealth Dental Insurance Vision Insurance ER PD Life, Disability & EAP Insurance Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PI466c0a29371c-3516
Description: Larson Financial Group d/b/a Intrua Financial is seeking a talented professional to hire for the position of Financial Planner , in the Houston, TX area. This position is the perfect fit for someone who enjoys working directly with clients to achieve their financial goals by servicing through diligent and detailed follow-up, meeting preparations, conducting client meetings, and managing client information files. The ideal candidate will be able to handle people and processes with ease, while welcoming challenge and opportunity. Demonstrating a passion to delivering superior service and building client relationships will add to success in this position. In this client facing role, you will use your industry knowledge to work with the Advisory team to contribute to an outstanding client experience. This position is fast-paced and will require a person with the desire to learn, grow in their career, and the ability to handle challenges, plus enjoy successes. Responsibilities include, but are not limited to: Preparing and conducting client meetings Gathering data from clients for preparation of financial plan Running insurance illustrations, constructing financial plans Communicating investment advice based on recommendations of team Tracking next steps in the planning process for clients Providing outstanding service to reproduce top clients Entering and manipulate information into Contact Management System and Financial Planning software Implementing client touches to create concierge experience resulting in consistent referrals Performing follow up and process new business; manage existing client relationships Managing and resolving client issues Requirements: Expectations: Ability to build rapport via phone, virtual meetings or in person with clients Professional, clear, and polite communication preference is required Ability to work with the Advisor and other support team members to accomplish a common goal Be able to conform to a changing environment and work at a quick pace, to achieve timely deadlines. Serving as the primary contact for a designated group of clients. The client must be able to rely on the FP/CSM for every financial need, whether it is finding the right answer or having it ready for them. Skills and Experience: 2+ years experience in the Financial Planning field Series 7 & 66, or 65 Licenses CFP a plus Four-year degree or equivalent work experience Knowledge of insurance/financial services industry Ability to maintain confidentiality of information Proficiency with Microsoft Office and Outlook Experience with financial planning software, the ability to learn and adapt to upgrades/changes that occur on a regular basis Experience with Salesforce Proficient data entry skills Flexible schedule for meetings and client event. Ability to prioritize deliverables, track deliverable progress, and follow -up on outstanding matters is required. Ability to manage time in an efficient, self-directed manner is required. Ability to be proactive and professionally assertive is required. Demonstrated written and oral communication skills with strong attention to grammar, spelling, and overall professionalism is required. Strong interpersonal and teamwork skills including demonstrating positiveness in conduct, verbal, and written interactions is required. Ability to adhere to rules and regulations as stated and required by Advisors and FINRA is required. Larson Financial Group offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans FREE for employee only) Dental, Vision, Life/Disability Insurance & Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIef-7475
12/06/2025
Full time
Description: Larson Financial Group d/b/a Intrua Financial is seeking a talented professional to hire for the position of Financial Planner , in the Houston, TX area. This position is the perfect fit for someone who enjoys working directly with clients to achieve their financial goals by servicing through diligent and detailed follow-up, meeting preparations, conducting client meetings, and managing client information files. The ideal candidate will be able to handle people and processes with ease, while welcoming challenge and opportunity. Demonstrating a passion to delivering superior service and building client relationships will add to success in this position. In this client facing role, you will use your industry knowledge to work with the Advisory team to contribute to an outstanding client experience. This position is fast-paced and will require a person with the desire to learn, grow in their career, and the ability to handle challenges, plus enjoy successes. Responsibilities include, but are not limited to: Preparing and conducting client meetings Gathering data from clients for preparation of financial plan Running insurance illustrations, constructing financial plans Communicating investment advice based on recommendations of team Tracking next steps in the planning process for clients Providing outstanding service to reproduce top clients Entering and manipulate information into Contact Management System and Financial Planning software Implementing client touches to create concierge experience resulting in consistent referrals Performing follow up and process new business; manage existing client relationships Managing and resolving client issues Requirements: Expectations: Ability to build rapport via phone, virtual meetings or in person with clients Professional, clear, and polite communication preference is required Ability to work with the Advisor and other support team members to accomplish a common goal Be able to conform to a changing environment and work at a quick pace, to achieve timely deadlines. Serving as the primary contact for a designated group of clients. The client must be able to rely on the FP/CSM for every financial need, whether it is finding the right answer or having it ready for them. Skills and Experience: 2+ years experience in the Financial Planning field Series 7 & 66, or 65 Licenses CFP a plus Four-year degree or equivalent work experience Knowledge of insurance/financial services industry Ability to maintain confidentiality of information Proficiency with Microsoft Office and Outlook Experience with financial planning software, the ability to learn and adapt to upgrades/changes that occur on a regular basis Experience with Salesforce Proficient data entry skills Flexible schedule for meetings and client event. Ability to prioritize deliverables, track deliverable progress, and follow -up on outstanding matters is required. Ability to manage time in an efficient, self-directed manner is required. Ability to be proactive and professionally assertive is required. Demonstrated written and oral communication skills with strong attention to grammar, spelling, and overall professionalism is required. Strong interpersonal and teamwork skills including demonstrating positiveness in conduct, verbal, and written interactions is required. Ability to adhere to rules and regulations as stated and required by Advisors and FINRA is required. Larson Financial Group offers a generous employee benefits & perks package: Profit Sharing Bonus Program 401(k) Employer Match up to 4% Medical Insurance (HDHP HSA plans FREE for employee only) Dental, Vision, Life/Disability Insurance & Supplemental Insurance Paid time Off (112 hours after 90 days) Holiday Pay (12 Holidays) Training & Education ER Events, Awards, Activities PIef-7475
