Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions . Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Graphic Designer; Motion Graphic DesignerDepartment:EHE Center on Education and Training for Employment We are seeking a creative, technically proficient, and detail-oriented Graphics and Motion Design Specialist 2 to join the Center on Education and Training for Employment's (CETE) Assessment program area. The position will be responsible for designing and creating graphics (e.g., diagrams, tables, simple illustrations and videos, and multimedia materials) for use in the Center's WebXam online assessment platform that will clearly illustrate the assessment's subject matter. Create, edit and redesign images as needed based on user and stakeholder feedback and requirements. Ensure that all designs are aligned with brand guidelines and adhere to copyright and licensing regulations. Collaborate with stakeholders and content creators to ensure accessibility is considered at all stages of product development. The position develops and designs high-quality graphics for various marketing and instructional needs, including brochures, flyers, social media assets, website visuals, banners, infographics, and charts and graphs. Create motion graphics and animations for product showcases, instructional videos, and internal presentations. Manage multiple projects with varying deadlines, ensuring timely delivery of high-quality assets. Stays up to date with and exercise judgement with applying best practices for accessibility standards and regulations, Ohio State brand identity and standards, and critical software features and capabilities. The ideal candidate will have a strong portfolio showcasing their design skills and knowledge in career technical education, workforce development training, or educational assessment. Other duties as assigned. Required Experience: 2 Years of relevant experience required with a portfolio showcasing graphics and motion design projects. Basic understanding of accessibility best practices for illustrations and visual media, including the creation of alternative text and longer image descriptions required. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) required. Strong understanding of design principles, typography, color theory, and layout techniques. Attention to detail, and work within tight deadlines. Desired Experience: 2-4 minimum years of relevant experience preferred. Knowledge of web design and HTML/CSS desired. Excellent writing, editing, and proofreading skills. Familiarity with user experience/user interface design principles desired. Experience in branding and identity design. Experience with video editing and animation software (e.g., Adobe After Effects, Premiere Pro) desired. Beginner or intermediate coding experience. Beginner AutoCAD experience. Basic knowledge of minor HTML page editing (e.g., creating simple tables for individual test questions). The ability to create both vector and raster graphics (at varying resolutions/levels of detail) for use in online and print production desired. Knowledge of and experience with audio-production equipment and software (e.g., studio microphones, computer sound-capture equipment, Audition, Audacity, Audio Studio) for creation of audio files, podcasts, etc. Required Education: Bachelor's Degree or equivalent education/experience Major: Graphic Design, Visual Arts, Marketing, Communications, Journalism, or a related field. 60% • Design and create graphics for online assessments that clearly illustrate the assessment's subject matter, effectively measuring student knowledge. • Use graphic design software and tools to produce digital and print-ready files. • Create, edit and redesign images as needed based on user and stakeholder feedback and requirements. • Ensure that assessment content aligns with curriculum standards and learning objectives. • Collaborate with subject matter experts to develop and validate assessment content for accuracy, clarity, and fairness. 20% • Ensure that all designs are aligned with brand guidelines and adhere to copyright and licensing regulations. • Collaborate with various program areas as CETE as a whole to understand project requirements and create designs that effectively visually communicate the targeted message. • Develop and design high-quality graphics for various assessments including such as infographics, and charts and graphs. • Collaborate with stakeholders and content creators to ensure accessibility is considered at all stages of product development. • Create and maintain documentation related to accessibility efforts and compliance. • Manage multiple projects with varying deadlines, ensuring timely delivery of high-quality assets. 20% • Develop and design high-quality graphics for various marketing and instructional needs, including brochures, flyers, social media assets, website visuals, banners, infographics, and charts and graphs. • Create motion graphics and animations for product showcases, instructional videos, and internal presentations. • Other duties as assigned. Target Hiring Range for this position is $51,000 - $67,000 Additional Information: The College of Education and Human Ecology operates on the premise that all faculty and staff in the College have unique talents that contribute to the pursuit of excellence. In addition to professional accomplishments, collegiality, civility and mutual respect are strongly held values. The College supports representational diversity and diverse beliefs in the free exchange of ideas and opinion and expects that faculty, staff, and students promote these values and apply them in a professional manner in all academic endeavors and interactions within and representing the College. Our core values include excellence, diversity, justice, innovation, internationalization. These values are foundational to EHE - who we are and what we strive to be. By focusing on them, we will enrich the education of our students and accelerate the efforts of our faculty and staff. Our local, national, and international communities will be transformed through our unique partnerships and experiences for our students. Location:Kenny Rd, 1900 (0232)Position Type:Term (Fixed Term)Scheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.
03/25/2025
Full time
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions . Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Graphic Designer; Motion Graphic DesignerDepartment:EHE Center on Education and Training for Employment We are seeking a creative, technically proficient, and detail-oriented Graphics and Motion Design Specialist 2 to join the Center on Education and Training for Employment's (CETE) Assessment program area. The position will be responsible for designing and creating graphics (e.g., diagrams, tables, simple illustrations and videos, and multimedia materials) for use in the Center's WebXam online assessment platform that will clearly illustrate the assessment's subject matter. Create, edit and redesign images as needed based on user and stakeholder feedback and requirements. Ensure that all designs are aligned with brand guidelines and adhere to copyright and licensing regulations. Collaborate with stakeholders and content creators to ensure accessibility is considered at all stages of product development. The position develops and designs high-quality graphics for various marketing and instructional needs, including brochures, flyers, social media assets, website visuals, banners, infographics, and charts and graphs. Create motion graphics and animations for product showcases, instructional videos, and internal presentations. Manage multiple projects with varying deadlines, ensuring timely delivery of high-quality assets. Stays up to date with and exercise judgement with applying best practices for accessibility standards and regulations, Ohio State brand identity and standards, and critical software features and capabilities. The ideal candidate will have a strong portfolio showcasing their design skills and knowledge in career technical education, workforce development training, or educational assessment. Other duties as assigned. Required Experience: 2 Years of relevant experience required with a portfolio showcasing graphics and motion design projects. Basic understanding of accessibility best practices for illustrations and visual media, including the creation of alternative text and longer image descriptions required. Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) required. Strong understanding of design principles, typography, color theory, and layout techniques. Attention to detail, and work within tight deadlines. Desired Experience: 2-4 minimum years of relevant experience preferred. Knowledge of web design and HTML/CSS desired. Excellent writing, editing, and proofreading skills. Familiarity with user experience/user interface design principles desired. Experience in branding and identity design. Experience with video editing and animation software (e.g., Adobe After Effects, Premiere Pro) desired. Beginner or intermediate coding experience. Beginner AutoCAD experience. Basic knowledge of minor HTML page editing (e.g., creating simple tables for individual test questions). The ability to create both vector and raster graphics (at varying resolutions/levels of detail) for use in online and print production desired. Knowledge of and experience with audio-production equipment and software (e.g., studio microphones, computer sound-capture equipment, Audition, Audacity, Audio Studio) for creation of audio files, podcasts, etc. Required Education: Bachelor's Degree or equivalent education/experience Major: Graphic Design, Visual Arts, Marketing, Communications, Journalism, or a related field. 60% • Design and create graphics for online assessments that clearly illustrate the assessment's subject matter, effectively measuring student knowledge. • Use graphic design software and tools to produce digital and print-ready files. • Create, edit and redesign images as needed based on user and stakeholder feedback and requirements. • Ensure that assessment content aligns with curriculum standards and learning objectives. • Collaborate with subject matter experts to develop and validate assessment content for accuracy, clarity, and fairness. 20% • Ensure that all designs are aligned with brand guidelines and adhere to copyright and licensing regulations. • Collaborate with various program areas as CETE as a whole to understand project requirements and create designs that effectively visually communicate the targeted message. • Develop and design high-quality graphics for various assessments including such as infographics, and charts and graphs. • Collaborate with stakeholders and content creators to ensure accessibility is considered at all stages of product development. • Create and maintain documentation related to accessibility efforts and compliance. • Manage multiple projects with varying deadlines, ensuring timely delivery of high-quality assets. 20% • Develop and design high-quality graphics for various marketing and instructional needs, including brochures, flyers, social media assets, website visuals, banners, infographics, and charts and graphs. • Create motion graphics and animations for product showcases, instructional videos, and internal presentations. • Other duties as assigned. Target Hiring Range for this position is $51,000 - $67,000 Additional Information: The College of Education and Human Ecology operates on the premise that all faculty and staff in the College have unique talents that contribute to the pursuit of excellence. In addition to professional accomplishments, collegiality, civility and mutual respect are strongly held values. The College supports representational diversity and diverse beliefs in the free exchange of ideas and opinion and expects that faculty, staff, and students promote these values and apply them in a professional manner in all academic endeavors and interactions within and representing the College. Our core values include excellence, diversity, justice, innovation, internationalization. These values are foundational to EHE - who we are and what we strive to be. By focusing on them, we will enrich the education of our students and accelerate the efforts of our faculty and staff. Our local, national, and international communities will be transformed through our unique partnerships and experiences for our students. Location:Kenny Rd, 1900 (0232)Position Type:Term (Fixed Term)Scheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.
Oklahoma State University-Oklahoma City
Oklahoma City, Oklahoma
Position Details Req ID: req19165 Position Title: Manager of Communication Services Position Type: Staff Full-Time Position Number: 531918 OSU Campus: Stillwater Department: Dean of Veterinary Medicine Location Address: 205 McElroy Hall, Stillwater, OK 74078 Hiring Supervisor: Dr. Jerry Ritchey Hiring Range: (Contingent upon available funding): 57,624.00 - 77,962.00, Hourly Work Schedule: TBD Faculty Appt Period: Job Summary: Position Overview:This position manages all public relations and marketing activities within the College of Veterinary Medicine (CVM). This position reports directly to the Dean of Veterinary Medicine and works in conjunction with the Director of Development and the Alumni Affairs Specialist.Responsibilities:In concert with the Dean and his/her staff, the incumbent manages development and implementation of public relations and marketing approaches to promote and bring national visibility to CVM programs including developing and editing internal and external publication communications and supervising the web designer. The incumbent will be responsible for writing and editing periodical publications that highlight accomplishments of the College which help build and sustain mutually beneficial relationships between the College and its important constituencies - clients who use services of the Veterinary Medical Teaching Hospital, Oklahoma Animal Disease Diagnostic Laboratory, alumni, donors, advisory boards, research funding agencies, faculty, staff and students. The incumbent initiates contact with and releases information to the news media and responds to media inquiries on behalf of the CVM and serves as the College's liaison with the University Public Information Office. Special Instructions to Applicants For full consideration, please submit resume and contact information for three references. Education & Experience Position Qualifications: Required Qualifications: Bachelor's degree in communications, marketing, journalism, public relations, or related field Three years of experience in marketing and communications Strong written and verbal communication skills and the ability to organize materials, write, edit, visualize concepts, communicate, and interpret goals, including demonstrated proficiency in the use of AP style and adaptive writing. Comfortable managing multiple projects in a fast-paced, team-oriented work environment. Personable and diplomatic in working with diverse constituencies and capable of inspiring participation from partners, media outlets, and community members. Fearless in reaching out to media. Ability to work with a variety of social media tools and utilize creative approaches to community engagement both online and out in the world. Working knowledge of Adobe InDesign, Photoshop, and Premiere; Mailchimp; Google Analytics and Ads; Facebook Advertising; and YouTube Studio. Preferred Qualifications: Master's degree in journalism, media, and/or public relations Three years of related experience in publications, news media, project management, and communications projects/tasks. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
03/25/2025
Full time
Position Details Req ID: req19165 Position Title: Manager of Communication Services Position Type: Staff Full-Time Position Number: 531918 OSU Campus: Stillwater Department: Dean of Veterinary Medicine Location Address: 205 McElroy Hall, Stillwater, OK 74078 Hiring Supervisor: Dr. Jerry Ritchey Hiring Range: (Contingent upon available funding): 57,624.00 - 77,962.00, Hourly Work Schedule: TBD Faculty Appt Period: Job Summary: Position Overview:This position manages all public relations and marketing activities within the College of Veterinary Medicine (CVM). This position reports directly to the Dean of Veterinary Medicine and works in conjunction with the Director of Development and the Alumni Affairs Specialist.Responsibilities:In concert with the Dean and his/her staff, the incumbent manages development and implementation of public relations and marketing approaches to promote and bring national visibility to CVM programs including developing and editing internal and external publication communications and supervising the web designer. The incumbent will be responsible for writing and editing periodical publications that highlight accomplishments of the College which help build and sustain mutually beneficial relationships between the College and its important constituencies - clients who use services of the Veterinary Medical Teaching Hospital, Oklahoma Animal Disease Diagnostic Laboratory, alumni, donors, advisory boards, research funding agencies, faculty, staff and students. The incumbent initiates contact with and releases information to the news media and responds to media inquiries on behalf of the CVM and serves as the College's liaison with the University Public Information Office. Special Instructions to Applicants For full consideration, please submit resume and contact information for three references. Education & Experience Position Qualifications: Required Qualifications: Bachelor's degree in communications, marketing, journalism, public relations, or related field Three years of experience in marketing and communications Strong written and verbal communication skills and the ability to organize materials, write, edit, visualize concepts, communicate, and interpret goals, including demonstrated proficiency in the use of AP style and adaptive writing. Comfortable managing multiple projects in a fast-paced, team-oriented work environment. Personable and diplomatic in working with diverse constituencies and capable of inspiring participation from partners, media outlets, and community members. Fearless in reaching out to media. Ability to work with a variety of social media tools and utilize creative approaches to community engagement both online and out in the world. Working knowledge of Adobe InDesign, Photoshop, and Premiere; Mailchimp; Google Analytics and Ads; Facebook Advertising; and YouTube Studio. Preferred Qualifications: Master's degree in journalism, media, and/or public relations Three years of related experience in publications, news media, project management, and communications projects/tasks. Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so. Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. . Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Niles Illinois United States Primary Location Full Time Salary Range: $44,170.00 - $57,630.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $21.23 - $27.70 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Mar 21, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/25/2025
Full time
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. . Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Niles Illinois United States Primary Location Full Time Salary Range: $44,170.00 - $57,630.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $21.23 - $27.70 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Mar 21, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
03/24/2025
Full time
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
Administrative Assistant 2 Job ID: 280648 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Administrative Assistant 2 will act as the Georgia Cancer Center's liaison for all internal communication platforms as well as assist with donor and other guest relations and special events pertaining to the center. She/He will work with other Enterprise divisions and departments to promote, market and enhance communications and visibility of the Georgia Cancer Center to a variety of audience types, including but not limited to donors, patients, patient's families, faculty members, community members and non-profit/for-profit organizations. Responsibilities Responsibilities include, but are not limited to: ADMINISTRATIVE SUPPORT: Provide general administrative support within the Director's suite of the Georgia Cancer Center; Directly support the Administrator, GCC with calendar requests, schedule management, correspondence, travel requests and reimbursement processing, etc.; With others, provides telephone and physical representation of the GCC Director's Office to assist those who may call or enter the GCC Director's suite. INTERNAL COMMUNICATIONS: Collect, create and distribute blurbs for weekly newsletter, CC Update, which is disseminated to GCC employees; Distribute announcements via mass email system for GCC employees; Update digital signage within the Clinic and Research Buildings of the GCC; Order and deliver business cards and lab coats for employees of the GCC; Supervise Digital Specialist, Departmental. EXTERNAL COMMUNICATIONS: Work with representatives of the Division of Communications and Marketing regarding daily/weekly posts on various mediums of social media that pertain directly to the GCC; Create and upload daily/weekly posts as recommended by the team that oversees the media account; Assist with updating and editing the GCC websites, both .edu and .org sites. SPECIAL EVENT COORDINATION: Assist Associate Director of Development with donor and special guest events and tours of the GCC; Assist the office of Governmental Relations with any special events and tours of the GCC. Assist various Enterprise divisions and departments with special events that pertain to the GCC; Coordinate monthly tours of the GCC to area middle schools, high schools and state university groups. OTHER DUTIES: Assist with International and Postdoctoral Services (IPSO) matters. Coordinate with IPSO to facilitate all Visa applications and requirements for faculty and staff. Perform all other job-related duties as assigned. Required Qualifications Associate's degree from an accredited college or university in a related field and four years of progressively responsible administrative support experience; OR High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization and seven years progressively responsible experience in administrative support positions. Knowledge, Skills, & Abilities Ability to maintain confidentiality. Excellent interpersonal, written and verbal communication skills. Proficient in Microsoft Office and other computer software/databases. Detail-oriented with strong organizational, prioritization and multi-tasking skills. Shift/Salary/Benefits Shift: Days; Monday - Friday Pay Band: B5 Salary Minimum: $17.88 Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 1/9/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! Search Job Opening ID: 280648 Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance . click apply for full job details
03/24/2025
Full time
Administrative Assistant 2 Job ID: 280648 Location: Augusta University Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University - Our Health Sciences Campus: th Street, Augusta, GA 30912 College/Department Information The Georgia Cancer Center is on a mission for providing industry-leading cancer research and care that benefits patients locally and globally. Our ultimate goal is to eradicate cancer and we are proudly making progress every day. When we say patient care is a priority, we mean it. We assemble custom teams of field experts to address each individual's unique needs. The research and innovations developed at the Georgia Cancer Center ultimately influence the global network of cancer care. Our team fights for far more than just Georgians. The learnings achieved through the care of local patients has wide-reaching implications for creating tomorrow's standard of cancer care. Through facilitating first-in-the-nation trials and growing a depth of understanding only available through a multidisciplinary approach, the Georgia Cancer Center team is equipped to deliver treatment advancements that will be applied in facilities across the world. The team offers a proving ground that paves the way for patients in other areas to have access to new options. Job Summary The Administrative Assistant 2 will act as the Georgia Cancer Center's liaison for all internal communication platforms as well as assist with donor and other guest relations and special events pertaining to the center. She/He will work with other Enterprise divisions and departments to promote, market and enhance communications and visibility of the Georgia Cancer Center to a variety of audience types, including but not limited to donors, patients, patient's families, faculty members, community members and non-profit/for-profit organizations. Responsibilities Responsibilities include, but are not limited to: ADMINISTRATIVE SUPPORT: Provide general administrative support within the Director's suite of the Georgia Cancer Center; Directly support the Administrator, GCC with calendar requests, schedule management, correspondence, travel requests and reimbursement processing, etc.; With others, provides telephone and physical representation of the GCC Director's Office to assist those who may call or enter the GCC Director's suite. INTERNAL COMMUNICATIONS: Collect, create and distribute blurbs for weekly newsletter, CC Update, which is disseminated to GCC employees; Distribute announcements via mass email system for GCC employees; Update digital signage within the Clinic and Research Buildings of the GCC; Order and deliver business cards and lab coats for employees of the GCC; Supervise Digital Specialist, Departmental. EXTERNAL COMMUNICATIONS: Work with representatives of the Division of Communications and Marketing regarding daily/weekly posts on various mediums of social media that pertain directly to the GCC; Create and upload daily/weekly posts as recommended by the team that oversees the media account; Assist with updating and editing the GCC websites, both .edu and .org sites. SPECIAL EVENT COORDINATION: Assist Associate Director of Development with donor and special guest events and tours of the GCC; Assist the office of Governmental Relations with any special events and tours of the GCC. Assist various Enterprise divisions and departments with special events that pertain to the GCC; Coordinate monthly tours of the GCC to area middle schools, high schools and state university groups. OTHER DUTIES: Assist with International and Postdoctoral Services (IPSO) matters. Coordinate with IPSO to facilitate all Visa applications and requirements for faculty and staff. Perform all other job-related duties as assigned. Required Qualifications Associate's degree from an accredited college or university in a related field and four years of progressively responsible administrative support experience; OR High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization and seven years progressively responsible experience in administrative support positions. Knowledge, Skills, & Abilities Ability to maintain confidentiality. Excellent interpersonal, written and verbal communication skills. Proficient in Microsoft Office and other computer software/databases. Detail-oriented with strong organizational, prioritization and multi-tasking skills. Shift/Salary/Benefits Shift: Days; Monday - Friday Pay Band: B5 Salary Minimum: $17.88 Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 1/9/25 - Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success." Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited. Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans. How To Apply Consider applying with us today! Search Job Opening ID: 280648 Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance . click apply for full job details
West Valley-Mission Community College District
Saratoga, California
Position Title: Administrative Specialist (SHORT-TERM, TEMPORARY) Campus: WVMCCD District (All Campuses) Definition: SHORT-TERM, TEMPORARY STAFF POOL This recruitment is being conducted to fill temporary assignments for the upcoming semester that can begin as soon as summer 2023. Applications for Short-Term, Temporary Staff pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative. POSITION DEFINITION To perform specialized program and/or administrative related duties in assistance to an assigned operational function; to research, collect and analyze data and prepare draft reports; to perform administrative and technical work of assigned program area; and to provide specialized and/or technical assistance to management. Assignment: This is a temporary, hourly position, with possible assignments located at either WVMCCD campus: Mission College, Santa Clara, CA West Valley College, Saratoga, CA Generally, most assignments are Monday-Friday, 8:30am-5:00pm. Hours may vary depending on departmental needs. Salary and Benefits: $43.42 (hourly) Due to the temporary nature of this position, benefits are not included. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Two years of increasingly responsible technical level program experience. Equivalent to an Associate's degree from an accredited college with major coursework in business, education, general education or a related field. Desired Qualifications: Not applicable Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Develop, coordinate and implement program activities in area of assignment related to operational activities; prepare budgets, documents and/or brochures related to program activities. Review, verify and input data and documents related to operational and/or program activities such as budgets, contracts, grants, loadsheets, claims, bonds, legislation, schedules, rentals, personnel actions and/or other related information. Respond to requests for documentation and information related to assigned area of responsibility; explain and interpret assignment area policies and procedures to internal or external customers; may perform outreach and marketing duties related to assigned program area. Perform administrative and technical duties related to area of assignment including interpreting, analyzing and determining compliance or acceptance of information and materials; prepare reports and/or graphics to document results of duties performed. Provide front line support and information to students relative to area of assignment, as needed. Assist professional staff in performing and conducting studies, special projects, and administrative and technical functions; perform data collection and analysis; prepare draft reports, graphics and technical documents. Troubleshoot a variety of software systems relevant to area of assignment; respond to user questions and problems with relevant systems and equipment; input, assign and track work orders for repair and maintenance of systems and equipment. Participate in the development and implementation of software packages and upgrades; monitor systems for accurate and effective performance; coordinate with district information technology staff to resolve issues as needed. Perform basic graphic design and/or plan drawing work in the production of flyers, brochures, maps, cards and other program-related publications using related software applications. Perform related duties as assigned. Application Information: APPLICATION INFORMATION: Interested applicants must submit online all materials requested, including: A completed online West Valley-Mission Community College District application; and Resume All sections of the online application, including Education and Work History, must be completed thoroughly.Supervisor(s) name(s) and telephone numbers must be included in the application.Incomplete applications will not be considered.Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely. For reasonable accommodations and assistance, contact: Office of Human Resources, Attn: Recruitment 14000 Fruitvale Ave, Saratoga, CA 95070 Phone: Fax: Email: Selection Process: SELECTION PROCESS INFORMATION: Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview. Travel expenses to attend the interview are the responsibility of the candidate. Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application. Application materials become the property of the District and will not be returned or duplicated. The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. EEO STATEMENT:West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws. COVID-19 Vaccine Requirement West Valley-Mission Community College District is committed to protecting the health and well-being of students, faculty, staff, administrators, and the communities it serves. As such, the Board of Trustees has adopted policies requiring COVID-19 vaccinations for all employees and students of the district. Accordingly, new employees must comply with the vaccine mandate prior to hire. See vaccine mandate information at ( ). Posting Number: FYPOOL Open Date: 03/11/2022 Open Until Filled: Yes
03/24/2025
Full time
Position Title: Administrative Specialist (SHORT-TERM, TEMPORARY) Campus: WVMCCD District (All Campuses) Definition: SHORT-TERM, TEMPORARY STAFF POOL This recruitment is being conducted to fill temporary assignments for the upcoming semester that can begin as soon as summer 2023. Applications for Short-Term, Temporary Staff pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative. POSITION DEFINITION To perform specialized program and/or administrative related duties in assistance to an assigned operational function; to research, collect and analyze data and prepare draft reports; to perform administrative and technical work of assigned program area; and to provide specialized and/or technical assistance to management. Assignment: This is a temporary, hourly position, with possible assignments located at either WVMCCD campus: Mission College, Santa Clara, CA West Valley College, Saratoga, CA Generally, most assignments are Monday-Friday, 8:30am-5:00pm. Hours may vary depending on departmental needs. Salary and Benefits: $43.42 (hourly) Due to the temporary nature of this position, benefits are not included. Minimum Qualifications: Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Two years of increasingly responsible technical level program experience. Equivalent to an Associate's degree from an accredited college with major coursework in business, education, general education or a related field. Desired Qualifications: Not applicable Examples of Duties and Responsibilities: Duties may include, but are not limited to, the following: Develop, coordinate and implement program activities in area of assignment related to operational activities; prepare budgets, documents and/or brochures related to program activities. Review, verify and input data and documents related to operational and/or program activities such as budgets, contracts, grants, loadsheets, claims, bonds, legislation, schedules, rentals, personnel actions and/or other related information. Respond to requests for documentation and information related to assigned area of responsibility; explain and interpret assignment area policies and procedures to internal or external customers; may perform outreach and marketing duties related to assigned program area. Perform administrative and technical duties related to area of assignment including interpreting, analyzing and determining compliance or acceptance of information and materials; prepare reports and/or graphics to document results of duties performed. Provide front line support and information to students relative to area of assignment, as needed. Assist professional staff in performing and conducting studies, special projects, and administrative and technical functions; perform data collection and analysis; prepare draft reports, graphics and technical documents. Troubleshoot a variety of software systems relevant to area of assignment; respond to user questions and problems with relevant systems and equipment; input, assign and track work orders for repair and maintenance of systems and equipment. Participate in the development and implementation of software packages and upgrades; monitor systems for accurate and effective performance; coordinate with district information technology staff to resolve issues as needed. Perform basic graphic design and/or plan drawing work in the production of flyers, brochures, maps, cards and other program-related publications using related software applications. Perform related duties as assigned. Application Information: APPLICATION INFORMATION: Interested applicants must submit online all materials requested, including: A completed online West Valley-Mission Community College District application; and Resume All sections of the online application, including Education and Work History, must be completed thoroughly.Supervisor(s) name(s) and telephone numbers must be included in the application.Incomplete applications will not be considered.Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely. For reasonable accommodations and assistance, contact: Office of Human Resources, Attn: Recruitment 14000 Fruitvale Ave, Saratoga, CA 95070 Phone: Fax: Email: Selection Process: SELECTION PROCESS INFORMATION: Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview. Travel expenses to attend the interview are the responsibility of the candidate. Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application. Application materials become the property of the District and will not be returned or duplicated. The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. EEO STATEMENT:West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws. COVID-19 Vaccine Requirement West Valley-Mission Community College District is committed to protecting the health and well-being of students, faculty, staff, administrators, and the communities it serves. As such, the Board of Trustees has adopted policies requiring COVID-19 vaccinations for all employees and students of the district. Accordingly, new employees must comply with the vaccine mandate prior to hire. See vaccine mandate information at ( ). Posting Number: FYPOOL Open Date: 03/11/2022 Open Until Filled: Yes
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
03/24/2025
Full time
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
Schenectady County Community College
Schenectady, New York
Category: : Professional Subscribe: : Department: : Business and Professional Programs Locations: : Schenectady, NY Posted: : Dec 19, 2024 Closes: : Open Until Filled Type: : Full-time Position ID: : 184132 About SUNY Schenectady County Community College: SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel. SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion are central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. We encourage applications from members of historically underrepresented groups, women, veterans, and persons with disabilities. Job Description: SUNY Schenectady County Community College is seeking a full-time Director of Aviation Programs for our Division of Business and Professional Programs. Under the general direction of the Vice President for Academic Affairs and directly reporting to the Dean of Business and Professional Programs, the Director of Aviation Programs position administers three programs: Air Traffic Control (both an Enhanced ATC and an Air Traffic CTO), Aviation Science: Pilot; and Aviation Science: Non-Pilot, as well as teaching up to three courses per semester within one or more of these programs. The Director will provide leadership and vision as the college seeks to grow its Aviation programs and serve as liaison to our flight school partners and oversee compliance with FAA regulations. Other responsibilities include such administrative duties as developing orientation materials, scheduling students' flights, inputting lab flight data into online scheduling and other data systems, keeping books of student lab accounts, vetting ATC students for internships, maintaining drug and alcohol records for the ATC program, and assembling an Aviation advisory committee. The Director of Aviation Programs position is committed to the instruction and support of a diverse student population and will contribute to an inclusive culture and ethos on campus. The expected start date for this position is July 1, 2025. RESPONSIBILITIES Administration (60%) Manage the academic and FAA-approved flight and ATC training for all Aviation programs Oversee FAA compliance with the Enhanced Status of the CTI-ATC program. Ensure compliance with all federal and state department of Veteran's Affairs rules and policies concerning the operation of a collegiate flight training program Coordinate with Admissions and Marketing to recruit students who are using VA benefits and who are under-represented in all Aviation fields Supervise adjunct faculty teaching in Aviation programs Monitor student success, including student retention and progression data Maintain & update Part 61 & 141 Accreditation Work with flight academies to schedule individual flight lab students Maintain students flight schedules Perform regular inspection of flight school safety records Teaching (40%) Teach up to three classes per semester Participate in the assessment, revision, and development of curricula and instructional methods Hold office hours for students Participate in college governance and in Academic Affairs efforts including, but not limited to, retention, recruitment, and program review Model lifelong learning by actively engaging in independent and college-offered professional development to increase knowledge in one's content area and teaching methods Perform other duties as assigned by the Dean. Requirements: Minimum Qualifications: Bachelor's Degree in Aviation Science or related discipline At least one year of teaching experience at the college level A minimum of three (3) years of fully credentialed experience as one of the following: FAA Certified Air Traffic Control Specialist (ATCS), military controllers with FAA credentials, International Civil Aviation Organization (ICAO) air traffic controllers, and /or Control Tower Operator (CTO) controllers. Strong organizational skills Strong communication and interpersonal skills The ability to create inclusive and engaging learning environments for an increasingly diverse student body Skill using Excel and other job-related software programs Preferred Qualifications: Certified Ground Instructor, (BGI or AGI), and IGI AT-CTO with Facility Rating or AT Controller with at least three years ATC experience, Tower or EnRoute Master's Degree in Aviation Science or related discipline AT-CTI graduate or Air Traffic Control supervisor Commercial License with Instrument Rating or Certified Flight Instructor 2 years or more post-secondary teaching experience, preferably at community college Supervisory experience Skilled use of P3D software and UFA Air Traffic Control simulation Special Information: VISA sponsorship is not available for this position Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts Additional Information: Salary: $78,167 At SUNY Schenectady, salary is only one aspect of your compensation package. Benefits and perks: As a full-time team member here, you'll enjoy: Comprehensive health care coverage Dental and vision coverage A choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (dependent on availability) Discounted YMCA health club membership Plus additional savings programs and perks! Application Instructions: Applications Due By: Applications accepted until position is filled. If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at or . Applicants must submit the following documents to be considered for this position: Cover letter Resume Completed SUNY Schenectady Employment Application References: Please provide three professional references which include name, title, and contact information CAMPUS SAFETY REPORT The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here . SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.
03/24/2025
Full time
Category: : Professional Subscribe: : Department: : Business and Professional Programs Locations: : Schenectady, NY Posted: : Dec 19, 2024 Closes: : Open Until Filled Type: : Full-time Position ID: : 184132 About SUNY Schenectady County Community College: SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel. SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion are central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. We encourage applications from members of historically underrepresented groups, women, veterans, and persons with disabilities. Job Description: SUNY Schenectady County Community College is seeking a full-time Director of Aviation Programs for our Division of Business and Professional Programs. Under the general direction of the Vice President for Academic Affairs and directly reporting to the Dean of Business and Professional Programs, the Director of Aviation Programs position administers three programs: Air Traffic Control (both an Enhanced ATC and an Air Traffic CTO), Aviation Science: Pilot; and Aviation Science: Non-Pilot, as well as teaching up to three courses per semester within one or more of these programs. The Director will provide leadership and vision as the college seeks to grow its Aviation programs and serve as liaison to our flight school partners and oversee compliance with FAA regulations. Other responsibilities include such administrative duties as developing orientation materials, scheduling students' flights, inputting lab flight data into online scheduling and other data systems, keeping books of student lab accounts, vetting ATC students for internships, maintaining drug and alcohol records for the ATC program, and assembling an Aviation advisory committee. The Director of Aviation Programs position is committed to the instruction and support of a diverse student population and will contribute to an inclusive culture and ethos on campus. The expected start date for this position is July 1, 2025. RESPONSIBILITIES Administration (60%) Manage the academic and FAA-approved flight and ATC training for all Aviation programs Oversee FAA compliance with the Enhanced Status of the CTI-ATC program. Ensure compliance with all federal and state department of Veteran's Affairs rules and policies concerning the operation of a collegiate flight training program Coordinate with Admissions and Marketing to recruit students who are using VA benefits and who are under-represented in all Aviation fields Supervise adjunct faculty teaching in Aviation programs Monitor student success, including student retention and progression data Maintain & update Part 61 & 141 Accreditation Work with flight academies to schedule individual flight lab students Maintain students flight schedules Perform regular inspection of flight school safety records Teaching (40%) Teach up to three classes per semester Participate in the assessment, revision, and development of curricula and instructional methods Hold office hours for students Participate in college governance and in Academic Affairs efforts including, but not limited to, retention, recruitment, and program review Model lifelong learning by actively engaging in independent and college-offered professional development to increase knowledge in one's content area and teaching methods Perform other duties as assigned by the Dean. Requirements: Minimum Qualifications: Bachelor's Degree in Aviation Science or related discipline At least one year of teaching experience at the college level A minimum of three (3) years of fully credentialed experience as one of the following: FAA Certified Air Traffic Control Specialist (ATCS), military controllers with FAA credentials, International Civil Aviation Organization (ICAO) air traffic controllers, and /or Control Tower Operator (CTO) controllers. Strong organizational skills Strong communication and interpersonal skills The ability to create inclusive and engaging learning environments for an increasingly diverse student body Skill using Excel and other job-related software programs Preferred Qualifications: Certified Ground Instructor, (BGI or AGI), and IGI AT-CTO with Facility Rating or AT Controller with at least three years ATC experience, Tower or EnRoute Master's Degree in Aviation Science or related discipline AT-CTI graduate or Air Traffic Control supervisor Commercial License with Instrument Rating or Certified Flight Instructor 2 years or more post-secondary teaching experience, preferably at community college Supervisory experience Skilled use of P3D software and UFA Air Traffic Control simulation Special Information: VISA sponsorship is not available for this position Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts Additional Information: Salary: $78,167 At SUNY Schenectady, salary is only one aspect of your compensation package. Benefits and perks: As a full-time team member here, you'll enjoy: Comprehensive health care coverage Dental and vision coverage A choice of retirement systems A deferred compensation program Professional development opportunities Two on-site childcare providers (dependent on availability) Discounted YMCA health club membership Plus additional savings programs and perks! Application Instructions: Applications Due By: Applications accepted until position is filled. If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at or . Applicants must submit the following documents to be considered for this position: Cover letter Resume Completed SUNY Schenectady Employment Application References: Please provide three professional references which include name, title, and contact information CAMPUS SAFETY REPORT The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here . SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
03/24/2025
Full time
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
Department: Human Resources Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Part-Time/up to 29 hours per week Location: Fairfax, VA Workplace Type: Hybrid Eligible Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Position: This is an ideal role for a creative, detail-oriented individual looking to grow their experience in communications, graphic design, and social media management in a supportive, professional HR environment. Responsibilities: Updates HR's website regularly based on requests from the communications specialist or HR leadership; Manages the HR communications email inbox by addressing inquiries and forwarding complex issues to appropriate contacts; Plans and posts content on HR's social media channels in alignment with communication strategies; Designs graphics and visuals, including logos and other elements, to support HR's messaging; Writes, edits, and proofreads assigned documents, including memorandums, marketing materials, technical guides, and website copy; and Other related duties as assigned. Required Qualifications: Strong writing and editing skills, with the ability to meet deadlines in fast-paced settings; Experience with web content management systems such as WordPress or Drupal; Proficiency in graphic design tools such as Canva or Adobe Illustrator; Ability to work independently, prioritize tasks effectively, and adapt to shifting needs; Ability to handle confidential or highly sensitive information with discretion; Excellent organizational skills and attention to detail; and Ability to collaborate across teams/departments and maintain effective working relationships. Preferred Qualifications: Higher education, public workforce, or human resources experience; Working knowledge of web design and/or web accessibility; and Experience managing professional social media accounts, including LinkedIn, Instagram, Facebook, and Twitter/X. Instructions to Applicants: For full consideration, applicants must apply for Communications Specialist at Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: February 20, 2025 For Full Consideration, Apply by: March 6, 2025 Open Until Filled: Yes Mason Ad Statement Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! George Mason University, Where Innovation is Tradition. Equity Statement George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law. Campus Safety Information Mason's Annual Security and Fire Safety Report is available at
03/24/2025
Full time
Department: Human Resources Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Part-Time/up to 29 hours per week Location: Fairfax, VA Workplace Type: Hybrid Eligible Salary: Salary commensurate with education and experience Criminal Background Check: Yes About the Position: This is an ideal role for a creative, detail-oriented individual looking to grow their experience in communications, graphic design, and social media management in a supportive, professional HR environment. Responsibilities: Updates HR's website regularly based on requests from the communications specialist or HR leadership; Manages the HR communications email inbox by addressing inquiries and forwarding complex issues to appropriate contacts; Plans and posts content on HR's social media channels in alignment with communication strategies; Designs graphics and visuals, including logos and other elements, to support HR's messaging; Writes, edits, and proofreads assigned documents, including memorandums, marketing materials, technical guides, and website copy; and Other related duties as assigned. Required Qualifications: Strong writing and editing skills, with the ability to meet deadlines in fast-paced settings; Experience with web content management systems such as WordPress or Drupal; Proficiency in graphic design tools such as Canva or Adobe Illustrator; Ability to work independently, prioritize tasks effectively, and adapt to shifting needs; Ability to handle confidential or highly sensitive information with discretion; Excellent organizational skills and attention to detail; and Ability to collaborate across teams/departments and maintain effective working relationships. Preferred Qualifications: Higher education, public workforce, or human resources experience; Working knowledge of web design and/or web accessibility; and Experience managing professional social media accounts, including LinkedIn, Instagram, Facebook, and Twitter/X. Instructions to Applicants: For full consideration, applicants must apply for Communications Specialist at Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review. Posting Open Date: February 20, 2025 For Full Consideration, Apply by: March 6, 2025 Open Until Filled: Yes Mason Ad Statement Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! George Mason University, Where Innovation is Tradition. Equity Statement George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law. Campus Safety Information Mason's Annual Security and Fire Safety Report is available at
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
03/24/2025
Full time
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Head of Creative for Empower Personal Wealth, you will operate as an Executive Creative Director and oversee the creative development efforts for all the direct to consumer (D2C), performance marketing creative, UX design, rollover, cross-over, organic social media and participant communications for the enterprise. You'll lead and direct the efforts of a team of creative directors, writers, and art directors on direct to consumer (D2C) efforts. Further, this executive creative leader partners closely with the creative teams that focus on the company's B2B efforts to establish and maintain a unified Empower brand. This highly visible role engages with senior executives throughout the company on a regular basis to present creative concepts for approval. In addition, this leader will build a pipeline of talent poised to meet the rapid expansion of creative content needs as Empower builds its stature in the marketplace as a storied retail brand. What you will do: Lead Empower's internal creative development by inspiring the team to develop compelling creative that entices end users in the D2C and B2B2C space to take the actions we want them to take Provide executive creative leadership on all performance marketing creative materials, which represents a significant part of our media buy. Develops a large variety of creative for testing and implementation for the broad spectrum of creative needs, including Direct Response (TV/video/radio/direct mail) and paid social Leverage appropriate measurement tools for each campaign so that creative is conceived with these tools in mind Provide creative leadership over the UX design of and our on-line tool sets, ensuring our brand strategy is thoroughly integrated and articulated in all aspects of our website which is our primary communication and sales lead channel Play an active role in the management of the outside creative agency's efforts in our brand campaign work and ensure that the internal D2C creative aligns with that of the brand campaign Attract, retain and develop creative talent that constantly seeks ways to keep abreast of emerging trends in the creative arena such that we can more effectively connect and compel end users to consider Empower Uncover and compile best practices in creative development techniques to keep our approach to creative development current with the industry Lead the internal creative team from a goals and KPI perspective; conveying that good creative delivers desired results Maintain and update style guides to ensure branding standards throughout the Empower enterprise are consistent and up to date Manage the creative development process in partnership with the creative team leads and build a strong partnership with the internal agency team leaders who this leader will partner with to ensure excellence in creative product outcomes-these department leads include brand media specialists, social, video and traffic managers What you will bring: Bachelors Degree in Fine Arts or equivalent creative advertising background 15+ years advertising writing/art background required Depth of experience in digital creative development a must Prior experience as a creative director, now serving in an Executive Creative Director (or equivalent) role 5+ years of creative team management required Strong business to consumer and business to business creative background required Proven track record of developing successful ad campaigns in all formats (online/off-line/broadcast) What will set you apart: Experience working in a highly regulated environment a plus. Excellent communication skills and selling ability Able to work well under pressure and time constraints Strong detail-orientation and solid organizational skills Collaborative, with a team-oriented approach Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT. What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $183,300.00 - $265,800.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection. Job Posting End Date at 12:01 am on: 03-15-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency . Workplace Flexibility: Remote - Nationwide
Texas A&M University - Central Texas
Killeen, Texas
Job TitleAssistant or Associate Lecturer of AccountingAgencyTexas A&M University - Central TexasDepartmentCollege of Business AdministrationProposed Minimum SalaryCommensurateJob LocationKilleen, TexasJob TypeFacultyJob Description The College of Business Administration (COBA) at Texas A&M University-Central Texas (A&M-Central Texas) invites applications from highly effective educators to start in the fall of 2025 as an Assistant or Associate Lecturer of Accounting in the Accounting and Finance Department. Applicants would need at least five years of full-time teaching experience to be eligible for the rank of Associate Lecturer. This is an exciting time to join our faculty. COBA just received AACSB accreditation in the spring of 2023, we have a new, visionary President, and the university just released its next strategic plan in August. We also have a new accounting and finance lab that should open in the spring of 2025. The faculty member will teach undergraduate and/or graduate courses in accounting as determined by department needs and individual qualifications. The teaching load will likely be five courses per term, depending on the number of different course preparations and qualifications. They will be delivered in various modalities, including face-to-face, entirely online, and/or multi-modal. The faculty member will be expected to perform the duties regularly expected of a faculty member, including, but not limited to, meeting their courses as scheduled, holding regular office hours per COBA policy, attending COBA and department meetings, and submitting syllabi and attendance verification on time. This position will also be expected to serve on departmental, college, and university committees and maintain at least Instructional Practitioner (IP) status as described in COBA's AACSB Faculty Qualifications policy. Applicants must be authorized to work for any US employer. The department is unable to sponsor or take over sponsorship of an employment visa at this time. Institutional Overview Texas A&M University-Central Texas (A&M-Central Texas) became a stand-alone university on May 27, 2009, one of 11 universities within the Texas A&M University System. A&M-Central Texas is an upper-level institution offering the junior- and senior-level coursework needed to complete baccalaureate degrees and all coursework leading to the completion of graduate degrees, including master's and specialist programs. Depending on the program, the university provides flexible course schedules, including online, hybrid, evening, and weekend classes. The beautiful new campus of A&M-Central Texas is located on 672 acres of land in Killeen, Texas. Situated in the heart of central Texas, Killeen has a city population of over 153,000, a metro population of 496,000, and a thriving economy fueled by Fort Cavazos, one of the largest military bases in the country. Killeen is approximately an hour north of Austin and is situated within the I-35 corridor, one of the fastest-growing trans-metropolitan regions in North America. This area is known for its low cost of living, friendly people, multiculturalism, and well-developed infrastructure. Killeen provides easy access to major metro areas of Dallas-Fort Worth, Austin, and Houston. The student population at A&M-Central Texas is unique and growing. The institution currently serves about 2,500 students. For more information about the university, please visit . About the College The College of Business Administration (COBA) at A&M-Central Texas enrolls approximately 1,100 students across its three departments: Accounting and Finance, Computer Information Systems, and Management and Marketing. COBA offers undergraduate degrees in accounting, business, computer information systems, computer science, information technology, finance, human resource management, management, and marketing. In addition to the general MBA degree, COBA offers Master of Science (MS) degrees in accounting, information systems, and leadership for sustainability. COBA has approximately 35 faculty members and six full-time staff. The college is proud of its outstanding faculty, innovative curriculum, and collegial atmosphere. The College of Business Administration is accredited by the Association to Advance Collegiate Schools of Business (AACSB). Minimum Qualifications: Earned master's degree in accounting or a closely related degree/area. Must possess minimum Southern Association of Colleges and Schools Commission of Colleges (SACSCOC) credentialing standards, which is 18 graduate semester credit hours in the subject area taught or appropriate justification. Successful candidates must demonstrate evidence of being an effective educator. Would be classified as at least an Instructional Practitioner (IP) under COBA's AACSB faculty guidelines. Hold a significant certification in the field, such as CPA, CMA, or CIA. Preferred Qualifications: Certified Public Accountant Significant practitioner experience in accounting positions. Considerable experience in effective online instruction. At least five years of full-time teaching experience. Salary: Commensurate with qualifications for a regional, primarily teaching institution. Hours: Variable faculty hours depending on teaching location, time, and/or course modality. Work Location: This is not a fully remote position and selected candidate will be required to work on campus dependent on course assignment. How to Apply Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a curriculum vitae, teaching philosophy, transcripts, and the contact information of three professional references or three letters of references when applying for this position. Closing Date The position will be open until filled. For fullest consideration, applicant materials should be submitted by December 6, 2024. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
03/23/2025
Full time
Job TitleAssistant or Associate Lecturer of AccountingAgencyTexas A&M University - Central TexasDepartmentCollege of Business AdministrationProposed Minimum SalaryCommensurateJob LocationKilleen, TexasJob TypeFacultyJob Description The College of Business Administration (COBA) at Texas A&M University-Central Texas (A&M-Central Texas) invites applications from highly effective educators to start in the fall of 2025 as an Assistant or Associate Lecturer of Accounting in the Accounting and Finance Department. Applicants would need at least five years of full-time teaching experience to be eligible for the rank of Associate Lecturer. This is an exciting time to join our faculty. COBA just received AACSB accreditation in the spring of 2023, we have a new, visionary President, and the university just released its next strategic plan in August. We also have a new accounting and finance lab that should open in the spring of 2025. The faculty member will teach undergraduate and/or graduate courses in accounting as determined by department needs and individual qualifications. The teaching load will likely be five courses per term, depending on the number of different course preparations and qualifications. They will be delivered in various modalities, including face-to-face, entirely online, and/or multi-modal. The faculty member will be expected to perform the duties regularly expected of a faculty member, including, but not limited to, meeting their courses as scheduled, holding regular office hours per COBA policy, attending COBA and department meetings, and submitting syllabi and attendance verification on time. This position will also be expected to serve on departmental, college, and university committees and maintain at least Instructional Practitioner (IP) status as described in COBA's AACSB Faculty Qualifications policy. Applicants must be authorized to work for any US employer. The department is unable to sponsor or take over sponsorship of an employment visa at this time. Institutional Overview Texas A&M University-Central Texas (A&M-Central Texas) became a stand-alone university on May 27, 2009, one of 11 universities within the Texas A&M University System. A&M-Central Texas is an upper-level institution offering the junior- and senior-level coursework needed to complete baccalaureate degrees and all coursework leading to the completion of graduate degrees, including master's and specialist programs. Depending on the program, the university provides flexible course schedules, including online, hybrid, evening, and weekend classes. The beautiful new campus of A&M-Central Texas is located on 672 acres of land in Killeen, Texas. Situated in the heart of central Texas, Killeen has a city population of over 153,000, a metro population of 496,000, and a thriving economy fueled by Fort Cavazos, one of the largest military bases in the country. Killeen is approximately an hour north of Austin and is situated within the I-35 corridor, one of the fastest-growing trans-metropolitan regions in North America. This area is known for its low cost of living, friendly people, multiculturalism, and well-developed infrastructure. Killeen provides easy access to major metro areas of Dallas-Fort Worth, Austin, and Houston. The student population at A&M-Central Texas is unique and growing. The institution currently serves about 2,500 students. For more information about the university, please visit . About the College The College of Business Administration (COBA) at A&M-Central Texas enrolls approximately 1,100 students across its three departments: Accounting and Finance, Computer Information Systems, and Management and Marketing. COBA offers undergraduate degrees in accounting, business, computer information systems, computer science, information technology, finance, human resource management, management, and marketing. In addition to the general MBA degree, COBA offers Master of Science (MS) degrees in accounting, information systems, and leadership for sustainability. COBA has approximately 35 faculty members and six full-time staff. The college is proud of its outstanding faculty, innovative curriculum, and collegial atmosphere. The College of Business Administration is accredited by the Association to Advance Collegiate Schools of Business (AACSB). Minimum Qualifications: Earned master's degree in accounting or a closely related degree/area. Must possess minimum Southern Association of Colleges and Schools Commission of Colleges (SACSCOC) credentialing standards, which is 18 graduate semester credit hours in the subject area taught or appropriate justification. Successful candidates must demonstrate evidence of being an effective educator. Would be classified as at least an Instructional Practitioner (IP) under COBA's AACSB faculty guidelines. Hold a significant certification in the field, such as CPA, CMA, or CIA. Preferred Qualifications: Certified Public Accountant Significant practitioner experience in accounting positions. Considerable experience in effective online instruction. At least five years of full-time teaching experience. Salary: Commensurate with qualifications for a regional, primarily teaching institution. Hours: Variable faculty hours depending on teaching location, time, and/or course modality. Work Location: This is not a fully remote position and selected candidate will be required to work on campus dependent on course assignment. How to Apply Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a curriculum vitae, teaching philosophy, transcripts, and the contact information of three professional references or three letters of references when applying for this position. Closing Date The position will be open until filled. For fullest consideration, applicant materials should be submitted by December 6, 2024. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Multifamily Property Management The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs . Responsibilities include overseeing andenhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals.Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s). Pay: $29 - $30 / Hour DUTIES AND RESPONSIBILITIES 1. Client Relations Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations. 2. Communication Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. 3. Employee Management Develop and manage the site team members; including participating in the hiring, training and evaluation of employees. Ensure all open positions are filled in a timely manner. Ensure all employees maintain compliance with various department requirements. 4. Leasing/Occupancy Maintain occupancy levels as established by owner/budget expectations. Oversee and exhibit professional leasing techniques. Ensure completion of the monthly Market Surveys and analysis. Develop and implement advertising and marketing strategies for the apartment community as needed. Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy. Ensure that all online marketing sources are updated (e.g., Craigslist) daily. Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority. Develop and oversee the implementation of resident retention programs. Ensure the safety, comfort and privacy of all property residents. Ensuremove-in orientation is completed consistently with new residents. 5. Revenue Management Manage the maximum revenue potential of the property through the management oflease expirations and timely turnover. Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies. Participating in the development of and managing to the approved operating budget. Accurately processing vendor invoices and managing accounting month end. Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting. 6. Reporting and Document Management Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures. Responsible forthe daily integrity and confidentiality of resident files. Ensure that documents and reporting systems are maintained, updated, and organized. Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc Assist in budget preparation and delivery. 7. Risk Management Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures. Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms. React calmly and professionally in emergency, emotional and/or stressful situations. Maintain current permit, licensing, and inspection requirements. Maintain compliance with OSHA requirements. 8. Facility Maintenance Assist residents with reporting of maintenance needs. Document facility and maintenance needs and ensure timely completion. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor. Follow up on maintenance requests to promote resident communication and satisfaction. 9. Other Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures. Comply with all Fair Housing Laws and FPI policies and procedures. Promote a professional image by adhering to FPI Management's Dress Code Policy. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.). Perform any and all functions as directed by the supervisor, including special project assistance. Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license. Minimum Requirements: Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management. High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required. May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy. Must be proficient in speaking, reading, and writing in English. Strong computer skills (MS Office, Google Apps, property management-related software, email, internet). Skills Required: Yieldstar Yardi Weblisters RealPage On-Site Microsoft Word Microsoft Excel Knock Craigslist Adobe Acrobat Google Mail (GMail) Google Drive Internet Use Basic Computer Skills Customer Service Management ESSENTIAL ATTRIBUTES Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc. Positive influencing, interpersonal, and communication skills are essential. Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities ( 150,000 units) across the country, and employing 3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI! EEO/EVerify Statements FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program. PandoLogic. Preferred Job Industries Other
03/23/2025
Full time
Multifamily Property Management The Community Director (Non-Exempt) is fully accountable for all day-to-day operations of a typically small asset/property (totaling less than 300 units and managing a staff of up to 5 Full-Time Employees (FTEs . Responsibilities include overseeing andenhancing the value of the property/asset, and managing the asset to meet the Client's expressed operational and financial goals.Will supervise all on-site staff, which may include: Assistant Community Director, Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s), Painter(s), and Housekeeper(s). Pay: $29 - $30 / Hour DUTIES AND RESPONSIBILITIES 1. Client Relations Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objectives and expectations. 2. Communication Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI. Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. 3. Employee Management Develop and manage the site team members; including participating in the hiring, training and evaluation of employees. Ensure all open positions are filled in a timely manner. Ensure all employees maintain compliance with various department requirements. 4. Leasing/Occupancy Maintain occupancy levels as established by owner/budget expectations. Oversee and exhibit professional leasing techniques. Ensure completion of the monthly Market Surveys and analysis. Develop and implement advertising and marketing strategies for the apartment community as needed. Oversee and exhibit closing ratios in regards phone and walk-in traffic per FPI policy. Ensure that all online marketing sources are updated (e.g., Craigslist) daily. Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority. Develop and oversee the implementation of resident retention programs. Ensure the safety, comfort and privacy of all property residents. Ensuremove-in orientation is completed consistently with new residents. 5. Revenue Management Manage the maximum revenue potential of the property through the management oflease expirations and timely turnover. Management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies. Participating in the development of and managing to the approved operating budget. Accurately processing vendor invoices and managing accounting month end. Comply with periodic financial reporting requirements e.g., petty cash, mileage reimbursement, and variance reporting. 6. Reporting and Document Management Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures. Responsible forthe daily integrity and confidentiality of resident files. Ensure that documents and reporting systems are maintained, updated, and organized. Meet all periodic reporting requirements e.g., Month End, Weekly Reports, Collection/Eviction Files etc Assist in budget preparation and delivery. 7. Risk Management Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures. Timely reporting of any/all injuries, illnesses, property damage through the proper reporting channels and forms. React calmly and professionally in emergency, emotional and/or stressful situations. Maintain current permit, licensing, and inspection requirements. Maintain compliance with OSHA requirements. 8. Facility Maintenance Assist residents with reporting of maintenance needs. Document facility and maintenance needs and ensure timely completion. Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor. Follow up on maintenance requests to promote resident communication and satisfaction. 9. Other Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures. Comply with all Fair Housing Laws and FPI policies and procedures. Promote a professional image by adhering to FPI Management's Dress Code Policy. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.). Perform any and all functions as directed by the supervisor, including special project assistance. Community Directors in Alaska are required to be licensed if they do not live on site, Community Directors in Illinois are required to hold a Leasing Permit and Community Directors in Pennsylvania are required to hold a Real Estate Salesperson's license. Minimum Requirements: Minimum 1 year of experience in a similar leadership role, preferably within Residential Property Management. High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required. May Require a Valid Driver's License, as well as: a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy. Must be proficient in speaking, reading, and writing in English. Strong computer skills (MS Office, Google Apps, property management-related software, email, internet). Skills Required: Yieldstar Yardi Weblisters RealPage On-Site Microsoft Word Microsoft Excel Knock Craigslist Adobe Acrobat Google Mail (GMail) Google Drive Internet Use Basic Computer Skills Customer Service Management ESSENTIAL ATTRIBUTES Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc. Positive influencing, interpersonal, and communication skills are essential. Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities ( 150,000 units) across the country, and employing 3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI! EEO/EVerify Statements FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program. PandoLogic. Preferred Job Industries Other
Application Deadline: 04/02/2025 Address: 214 Atlantic Ave. Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer's experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary : $41,715.00 - $48,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
03/22/2025
Full time
Application Deadline: 04/02/2025 Address: 214 Atlantic Ave. Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. Collaborates with BMO partners to identify referral opportunities that further grow the customer's relationship with BMO beyond personal banking. Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO. As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Meets customer transaction-based needs with seamless execution. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer's experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts. Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest. Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry. Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with legal and regulatory requirements for the jurisdiction. Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements. Completes complex & diverse tasks within given rules/limits. Analyzes issues and determines next steps; escalates as required. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 1 - 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction. Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications. Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience. Basic knowledge of specialized sales and business banking solutions to refer to specialists. Passionate commitment to helping customers. Drive to deliver a personal customer experience. A focus on results and the ability to thrive in a consultative sales and team-based environment. Resourceful self-starter with courage and confidence to approach customers. Readiness to collaborate and work in different capacities as part of a team. Strong interpersonal skills, including the ability to build rapport and connections with customers. An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges. Basic specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary : $41,715.00 - $48,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers) Good leadership skills and the ability to motivate others Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed Assisting and providing coverage for leadership team with leading by example Provide feedback to management on ways to enhance sales processes and service delivery Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Full time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers) Good leadership skills and the ability to motivate others Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed Assisting and providing coverage for leadership team with leading by example Provide feedback to management on ways to enhance sales processes and service delivery Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Full time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers) Good leadership skills and the ability to motivate others Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed Assisting and providing coverage for leadership team with leading by example Provide feedback to management on ways to enhance sales processes and service delivery Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Full time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 25, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Head Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system & cash recycler to assist customers) Good leadership skills and the ability to motivate others Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi's business plan goals Providing working leadership and guidance to peer Concierge or Tellers through assignment of work and technical guidance, when needed Assisting and providing coverage for leadership team with leading by example Provide feedback to management on ways to enhance sales processes and service delivery Providing coaching and education to the other Concierge or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Full time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 25, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Beach Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Feb 20, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Beach Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Feb 20, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Beach Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 10, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Beach Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 10, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
03/22/2025
Full time
The Universal Banker is responsible for providing exceptional service delivery to our internal and external customers in coordination with the Branch team. The overall objective is to effectively execute all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships. Responsibilities: Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.) Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs. Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.) Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.) Take full ownership of clients' problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self-service as needed Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.) Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing Listens carefully to the client and willingly assists with any questions or problems the client has Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience. Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Qualifications: 1-3 years relevant experience Required Skills: Experience with face-to-face customer service, digital engagement and basic sales/referrals Open, client service orientation and desire to help customers is required Sales experience desired Excellent verbal and written communication skills Analytical and problem solving skills Basic computer and digital tools skills Preferred Skills: Retail experience Bilingual English/Spanish Preferred Education: High School diploma or equivalent Job Family Group: Customer Service Job Family: Branch Service Time Type: Part time Primary Location: Miami Florida United States Primary Location Full Time Salary Range: $41,600.00 - $53,830.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $20.00 - $25.87 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Apr 18, 2025 Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
