Information Security/Identity Management Analyst Posting Summary Conduct analyses of operational data and act upon those analyses in support of the Information Security Office's mission to identify and remediate threats to the confidentiality, integrity, and availability of information in the University of Vermont's information ecosystem while also providing the full range of Identity and Account Management services offered by Enterprise Technology Services. This includes administering the digital identities granted to University-affiliated individuals, authorizing them for use of services, and handling policy violations and abuse complaints. Participate in UVM's Cybersecurity Incident Response Team (CSIRT), collaborate to provide functional supervision to student employees operating in supporting roles, work closely with other Information Security Office staff, and report to the Director of Information Security. Develop and leverage a deep understanding of UVM's information ecosystem in order to identify intrusion, exfiltration, and other threats to information security using ethical, repeatable, defensible methods. Exercise discretion and judgment in handling exceptions to account management automation while maintaining the security of University information, protecting individuals' privacy, and educating constituents. Given the sensitivity of the information and access required to dispatch their duties, maintain strict confidentiality. Minimum Qualifications (or equivalent combination of education and experience) Bachelor's degree in cyber/information security or bachelor's in a related field plus recognized information security certification (or ability to acquire within one year) and one to three years' experience in technology support/information security analysis required. An understanding of technical concepts underpinning internet-connected enterprise services is required. Effective written communications, especially the ability to produce both procedural documentation and activity/incident documentation in support of the Information Security Office's self-assessment reporting is required. Effective customer service, communication, and interpersonal skills; ability to instruct or guide clients at all levels of experience in basic account operations, including account management and basic usage of common applications; effective organizational skills, including ability to manage multiple concurrent tasks and support cases; demonstrated ability to apply judgment and work with accuracy in routine cases and in exceptional situations; proficiency with common productivity applications and command line interfaces in Windows, macOS, or Linux required. Desirable Qualifications Any one or more of the following will strengthen an applicant's candidacy: Professional experience with at least one of 1) cybersecurity incident response, 2) endpoint/network forensics, and/or 3) continuous security monitoring; ability to produce admissible documentation and maintain evidentiary chain of custody; experience with cyber threat intelligence platforms; experience with constituent education/outreach and proficiency presenting via remote instruction tools; web publishing experience; familiarity with securing cloud-based email, file storage, and applications. Anticipated Pay Range $58,000-$70,000 Other Information Special Conditions A probationary period may be required, A probationary period may be required for current UVM employees, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position FLSA Exempt Union Position No Job Location Burlington, Vermont, United States Job Close Date (Jobs close at 11:59 PM EST.) 7/2/2026 Open Until Filled No Department Information Security Office/11670 Employee FTE 1.0 Employee Term 12 For full job description and to apply, visit jeid-7bf8647b21e71c26377b598
07/17/2025
Full time
Information Security/Identity Management Analyst Posting Summary Conduct analyses of operational data and act upon those analyses in support of the Information Security Office's mission to identify and remediate threats to the confidentiality, integrity, and availability of information in the University of Vermont's information ecosystem while also providing the full range of Identity and Account Management services offered by Enterprise Technology Services. This includes administering the digital identities granted to University-affiliated individuals, authorizing them for use of services, and handling policy violations and abuse complaints. Participate in UVM's Cybersecurity Incident Response Team (CSIRT), collaborate to provide functional supervision to student employees operating in supporting roles, work closely with other Information Security Office staff, and report to the Director of Information Security. Develop and leverage a deep understanding of UVM's information ecosystem in order to identify intrusion, exfiltration, and other threats to information security using ethical, repeatable, defensible methods. Exercise discretion and judgment in handling exceptions to account management automation while maintaining the security of University information, protecting individuals' privacy, and educating constituents. Given the sensitivity of the information and access required to dispatch their duties, maintain strict confidentiality. Minimum Qualifications (or equivalent combination of education and experience) Bachelor's degree in cyber/information security or bachelor's in a related field plus recognized information security certification (or ability to acquire within one year) and one to three years' experience in technology support/information security analysis required. An understanding of technical concepts underpinning internet-connected enterprise services is required. Effective written communications, especially the ability to produce both procedural documentation and activity/incident documentation in support of the Information Security Office's self-assessment reporting is required. Effective customer service, communication, and interpersonal skills; ability to instruct or guide clients at all levels of experience in basic account operations, including account management and basic usage of common applications; effective organizational skills, including ability to manage multiple concurrent tasks and support cases; demonstrated ability to apply judgment and work with accuracy in routine cases and in exceptional situations; proficiency with common productivity applications and command line interfaces in Windows, macOS, or Linux required. Desirable Qualifications Any one or more of the following will strengthen an applicant's candidacy: Professional experience with at least one of 1) cybersecurity incident response, 2) endpoint/network forensics, and/or 3) continuous security monitoring; ability to produce admissible documentation and maintain evidentiary chain of custody; experience with cyber threat intelligence platforms; experience with constituent education/outreach and proficiency presenting via remote instruction tools; web publishing experience; familiarity with securing cloud-based email, file storage, and applications. Anticipated Pay Range $58,000-$70,000 Other Information Special Conditions A probationary period may be required, A probationary period may be required for current UVM employees, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, Background Check required for this position FLSA Exempt Union Position No Job Location Burlington, Vermont, United States Job Close Date (Jobs close at 11:59 PM EST.) 7/2/2026 Open Until Filled No Department Information Security Office/11670 Employee FTE 1.0 Employee Term 12 For full job description and to apply, visit jeid-7bf8647b21e71c26377b598
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
07/17/2025
Full time
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
07/17/2025
Full time
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
SCADA Engineer (2,3,4) Salt Lake City, UT Date: Jul 16, 2025 Location: SALT LAKE CITY, UT, US, 84116 Company: PacifiCorp POWER YOUR GREATNESS PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose Develop engineering documents, plans, and specifications associated with the design, operation, and maintenance of company SCADA systems used for the monitoring and control of the company's expansive electric grid. Responsibilities Responsibilities of this position include the following: Assist in the SCADA design of RTU (Remote Terminal Unit) architectures and systems to support numerous grid-connected initiatives and projects, including the creation and modifications to RTU designs, configurations, and points list implementations. Coordinate with various engineering disciplines, project engineers/managers, and customer representatives to finalize SCADA point lists based on anticipated requirements. Work with database analysts, business system analysts, and advanced application teams to ensure the remote data requirements are completely and accurately implemented into the OSI Monarch EMS/SCADA system. Develop complete SCADA designs utilizing standardized engineering methods. Assist in the design, development, and evaluation of systems, processes, or facilities to support company objectives utilizing engineering methods. Assist in the development of moderately complex engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments. Deliver on commitments, performing site visits and coordinating with field personnel when necessary to accomplish assigned work. Maintain project timeliness and budgets. Train and mentor level 1 SCADA engineers. Recommend alternative engineering solutions to senior engineers/management to meet business needs. Deliver on commitments to accomplish assigned work. Assist in analyzing and developing standard engineering methods, when requested. In addition to the abov e, the Level 3 r esp onsibilities include: Lead in the SCADA design of numerous RTU (Remote Terminal Unit) architectures to support various ongoing projects, including creation or modifications to RTU designs, configurations, and points list implementations. Develop complex engineering studies, plans, specifications, calculations, evaluations, and design documents. Develop alternative engineering solutions (with management direction) to meet business needs. Act as a lead in the work group; train and mentor level 1 and 2 SCADA engineers. In addition to all the abov e, the Level 4 r esp onsibilities include: Act as a lead expert in the work group; train and mentor level 1, 2, and 3 SCADA engineers. Assist in the development of engineering standards based on sound engineering principles and methods to support evolving company needs and objectives. Requirements Requirements for this position include the following: Bachelor's Degree Electrical Engineering, Computer Science, Information Technology, or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor's degree. A minimum of two years additional directly-related technical experience is required.) A minimum of three years of directly-related experience in an engineering field. Applied knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection, and control. Knowledge and application of principles in area of SCADA engineering. Excellent communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations. Ability to perform effectively in high-pressure situations while maintaining focus and calmness. Ability to provide timely assessments with limited information and/or assumptions. Proficient with the use of personal computers and automated tools. An on-site presence is required to perform collaborative functions of the position. In addition to the above, t he Level 3 re quirements include: A minimum of five years of directly-related experience in an engineering field. Advanced knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection and control. In addition to the above, t he Level 4 re quirements include: A minimum of ten years of directly-related experience in an engineering field. Expert-level knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection and control. Preferences Active Professional Engineer (PE) license or successful completion of Fundamentals of Engineering (FE) exam. Engineering experience specifically related to industrial power systems or electric utility power systems. Working knowledge of SCADA terminology and systems, including RTU (Remote Terminal Unit), IED (Intelligent Electronic Device), EMS (Energy Management System), HMI (Human-Machine Interface) and annunciator technologies. Working knowledge of serial communication standards, including TIA-232-F (RS-232) and TIA-485(-A) (RS-485). Experience with DNP3, Modbus, and legacy communication protocols, such as SC1801, PERT 26/31, and TG6500 and TELEGYR protocols. Working knowledge of OSI Monarch or other energy management systems. Basic understanding of fiber transport and microwave/wireless system technologies, including TDM-based communications systems. Moderate experience with IP networking and Ethernet technologies, including the development of IP-based networks. Knowledge of applicable federal, state, local laws, regulations, and the National Electric Codes. Additional Information Req Id: 113833 Company Code: Pacificorp Primary Location: SALT LAKE CITY Department: Power Delivery Schedule: Days Personnel Subarea: Exempt Hiring Range: $90,200-$ 154,400 This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Career Segment: Sustainability, Computer Science, Power Systems, Electrical Engineering, Database, Energy, Technology, Engineering Compensation details: 00 Yearly Salary PIdea8f776defc-7081
07/17/2025
Full time
SCADA Engineer (2,3,4) Salt Lake City, UT Date: Jul 16, 2025 Location: SALT LAKE CITY, UT, US, 84116 Company: PacifiCorp POWER YOUR GREATNESS PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose Develop engineering documents, plans, and specifications associated with the design, operation, and maintenance of company SCADA systems used for the monitoring and control of the company's expansive electric grid. Responsibilities Responsibilities of this position include the following: Assist in the SCADA design of RTU (Remote Terminal Unit) architectures and systems to support numerous grid-connected initiatives and projects, including the creation and modifications to RTU designs, configurations, and points list implementations. Coordinate with various engineering disciplines, project engineers/managers, and customer representatives to finalize SCADA point lists based on anticipated requirements. Work with database analysts, business system analysts, and advanced application teams to ensure the remote data requirements are completely and accurately implemented into the OSI Monarch EMS/SCADA system. Develop complete SCADA designs utilizing standardized engineering methods. Assist in the design, development, and evaluation of systems, processes, or facilities to support company objectives utilizing engineering methods. Assist in the development of moderately complex engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments. Deliver on commitments, performing site visits and coordinating with field personnel when necessary to accomplish assigned work. Maintain project timeliness and budgets. Train and mentor level 1 SCADA engineers. Recommend alternative engineering solutions to senior engineers/management to meet business needs. Deliver on commitments to accomplish assigned work. Assist in analyzing and developing standard engineering methods, when requested. In addition to the abov e, the Level 3 r esp onsibilities include: Lead in the SCADA design of numerous RTU (Remote Terminal Unit) architectures to support various ongoing projects, including creation or modifications to RTU designs, configurations, and points list implementations. Develop complex engineering studies, plans, specifications, calculations, evaluations, and design documents. Develop alternative engineering solutions (with management direction) to meet business needs. Act as a lead in the work group; train and mentor level 1 and 2 SCADA engineers. In addition to all the abov e, the Level 4 r esp onsibilities include: Act as a lead expert in the work group; train and mentor level 1, 2, and 3 SCADA engineers. Assist in the development of engineering standards based on sound engineering principles and methods to support evolving company needs and objectives. Requirements Requirements for this position include the following: Bachelor's Degree Electrical Engineering, Computer Science, Information Technology, or related field; or equivalent work experience. (Typically four years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a Bachelor's degree. A minimum of two years additional directly-related technical experience is required.) A minimum of three years of directly-related experience in an engineering field. Applied knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection, and control. Knowledge and application of principles in area of SCADA engineering. Excellent communication and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations. Ability to perform effectively in high-pressure situations while maintaining focus and calmness. Ability to provide timely assessments with limited information and/or assumptions. Proficient with the use of personal computers and automated tools. An on-site presence is required to perform collaborative functions of the position. In addition to the above, t he Level 3 re quirements include: A minimum of five years of directly-related experience in an engineering field. Advanced knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection and control. In addition to the above, t he Level 4 re quirements include: A minimum of ten years of directly-related experience in an engineering field. Expert-level knowledge of electric grid energy management systems or similar for the purpose of configuring and engineering SCADA systems used for electric grid monitoring, protection and control. Preferences Active Professional Engineer (PE) license or successful completion of Fundamentals of Engineering (FE) exam. Engineering experience specifically related to industrial power systems or electric utility power systems. Working knowledge of SCADA terminology and systems, including RTU (Remote Terminal Unit), IED (Intelligent Electronic Device), EMS (Energy Management System), HMI (Human-Machine Interface) and annunciator technologies. Working knowledge of serial communication standards, including TIA-232-F (RS-232) and TIA-485(-A) (RS-485). Experience with DNP3, Modbus, and legacy communication protocols, such as SC1801, PERT 26/31, and TG6500 and TELEGYR protocols. Working knowledge of OSI Monarch or other energy management systems. Basic understanding of fiber transport and microwave/wireless system technologies, including TDM-based communications systems. Moderate experience with IP networking and Ethernet technologies, including the development of IP-based networks. Knowledge of applicable federal, state, local laws, regulations, and the National Electric Codes. Additional Information Req Id: 113833 Company Code: Pacificorp Primary Location: SALT LAKE CITY Department: Power Delivery Schedule: Days Personnel Subarea: Exempt Hiring Range: $90,200-$ 154,400 This position is eligible for an annual discretionary performance incentive bonus of up to 12.00% of salary. Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: Employees must be able to perform the essential functions of the position with or without an accommodation. At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Career Segment: Sustainability, Computer Science, Power Systems, Electrical Engineering, Database, Energy, Technology, Engineering Compensation details: 00 Yearly Salary PIdea8f776defc-7081
As a Senior Cyber Security Analyst, you will be a member of the IT Security Engineering team reporting to the IT Security Engineering Manager. The Senior Cyber Security Analyst provides analysis, support and technology administration activities for the Ace Hardware Cyber Security infrastructure to protect the Ace Hardware corporate IT environment. What you'll do Build, test, support and improve the IT security infrastructure by: Reviewing security events for threats and risks Identifying and remediating vulnerability risks within the IT infrastructure Performing compliance analysis to maintain a secure architecture Providing hands on support, update and implementation activities for infrastructure components as necessary Interacting with business partners by providing IT security engineering, operational support, design services and incident/risk mitigation activities What you need to succeed This position requires functional level knowledge of cyber security concepts and network security engineering practices, procedures and infrastructure integration. The incumbent must be capable of effectively articulating IT risk and security solution concepts into statements that are clearly understood Education Requirements Bachelor's degree or higher in Cyber Security or related Computer Science program Other IT risk and security certifications are a plus Experience Requirements 2 to 4 years of prior work or comparable experience in IT security administration and solution delivery (research, design, build, deploy, operation and support) practices Technical experience in security architecture and technologies typically implemented that protect networks from threats and vulnerabilities Skills & Competency Requirements 1 to 2 years of Microsoft Sentinel experience, including deployment, configuration and component management (Log Analytics workspace, Data Connectors, Analytics rules, Playbooks, etc.) Proficiency in Kusto Query Language (KQL) for creating custom queries and detection rules Fundamental engineering technical skills with Microsoft Active Directory and authentication technologies Familiarization with engineering and administration concepts relating to access management, Network firewall administration, vulnerability management and end point security technologies Fundamental understanding of network infrastructure concepts, technologies, protocols, and solutions Experience in implementing and supporting engineering projects from inception to implementation Ability to identify, develop and document processes and procedures Demonstrated personal skills to effectively work and communicate with business partners Ability to respond to identified security incidents and risks and execute consistent improvements in processes to identify, detect and prevent threats to the environment Experience in administering any of the following platforms would be considered a plus: CrowdStrike, Proofpoint, CyberArk, Check Point, Zscaler and Qualys Compensation Details: $74700 - $93550 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
07/17/2025
Full time
As a Senior Cyber Security Analyst, you will be a member of the IT Security Engineering team reporting to the IT Security Engineering Manager. The Senior Cyber Security Analyst provides analysis, support and technology administration activities for the Ace Hardware Cyber Security infrastructure to protect the Ace Hardware corporate IT environment. What you'll do Build, test, support and improve the IT security infrastructure by: Reviewing security events for threats and risks Identifying and remediating vulnerability risks within the IT infrastructure Performing compliance analysis to maintain a secure architecture Providing hands on support, update and implementation activities for infrastructure components as necessary Interacting with business partners by providing IT security engineering, operational support, design services and incident/risk mitigation activities What you need to succeed This position requires functional level knowledge of cyber security concepts and network security engineering practices, procedures and infrastructure integration. The incumbent must be capable of effectively articulating IT risk and security solution concepts into statements that are clearly understood Education Requirements Bachelor's degree or higher in Cyber Security or related Computer Science program Other IT risk and security certifications are a plus Experience Requirements 2 to 4 years of prior work or comparable experience in IT security administration and solution delivery (research, design, build, deploy, operation and support) practices Technical experience in security architecture and technologies typically implemented that protect networks from threats and vulnerabilities Skills & Competency Requirements 1 to 2 years of Microsoft Sentinel experience, including deployment, configuration and component management (Log Analytics workspace, Data Connectors, Analytics rules, Playbooks, etc.) Proficiency in Kusto Query Language (KQL) for creating custom queries and detection rules Fundamental engineering technical skills with Microsoft Active Directory and authentication technologies Familiarization with engineering and administration concepts relating to access management, Network firewall administration, vulnerability management and end point security technologies Fundamental understanding of network infrastructure concepts, technologies, protocols, and solutions Experience in implementing and supporting engineering projects from inception to implementation Ability to identify, develop and document processes and procedures Demonstrated personal skills to effectively work and communicate with business partners Ability to respond to identified security incidents and risks and execute consistent improvements in processes to identify, detect and prevent threats to the environment Experience in administering any of the following platforms would be considered a plus: CrowdStrike, Proofpoint, CyberArk, Check Point, Zscaler and Qualys Compensation Details: $74700 - $93550 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
This position is 100% onsite Determination for the Epic Application Analyst (I, II or III), Inpatient ClinDoc roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic inpatient applications: Clinical Documentation, Clinical Case Manag e ment, Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor. The Epic Application Analyst, Inpatient ClinDoc is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of inpatient clinical documentation and case management workflows Familiarity or willingness to learn about labor and delivery clinical workflows Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 3 years of experience or under Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Epic Application Analyst II, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 3 to 7 years of experience Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Epic Application Analyst III, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 7 or more years of experience Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Address 12401 Washington Blvd. Salary .40 Shift Days
07/17/2025
Full time
This position is 100% onsite Determination for the Epic Application Analyst (I, II or III), Inpatient ClinDoc roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic inpatient applications: Clinical Documentation, Clinical Case Manag e ment, Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor. The Epic Application Analyst, Inpatient ClinDoc is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of inpatient clinical documentation and case management workflows Familiarity or willingness to learn about labor and delivery clinical workflows Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 3 years of experience or under Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Epic Application Analyst II, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 3 to 7 years of experience Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Epic Application Analyst III, Inpatient ClinDoc Required: Bachelor's degree or a license /certification in a clinical specialty 7 or more years of experience Preferred: C ertification, experience, or proficiency in one or more of the following Epic module s : Clinical Documentation, Clinical Case Management , Stork L&D, Secure Chat, Rover, MyChart Bedside, Monitor Experience with PIH Health clinical workflows Experience working in a hospital inpatient setting Address 12401 Washington Blvd. Salary .40 Shift Days
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
07/17/2025
Full time
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
The Manager, Epic MSO Applica ti ons oversees the management of the Epic MSO Application s team, with oversight over the following Epic applications : Tapestry Managed Care ( Membership, Medical Management, and Core Administration) . This position i s responsible fo r overseeing the implementation, configuration, support, and optimization of Epic software applications across the healthcare organization. This role will work closely with clinical, administrative, and IT stakeholders to ensure the effective and efficient use of the Epic system to improve patient care, workflow efficiency, and compliance with regulatory standards. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of medical managed services applications and workflows Proven leadership and team management skills to handle multiple projects and delegate to and direct staff Strong management skills to oversee daily operations of the Epic application team, including system maintenance, configuration, troubleshooting, and support Ability to lead the implementation of new Epic modules and upgrades, ensuring timely and successful project completion Ability to prioritize work efforts and adapt in a fast-paced environment Ability to provide support to their application analysts, managers must understand the issues and workflows in their area well enough to represent their users' needs to Epic Ability to set clear expectations for team members, including defining what they should do at each phase of the project Ability to communicate information clearly and concisely with project leadership and subject matter experts Collaboration skill to work with clinical and operational leadership to assess needs, translate workflows into Epic functionality, and provide strategic guidance Demonstrating flexibility with respect to changing end user business needs The ability to gain trust and establish effective relationships with Epic counterparts The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence Required Experience Required: Bachelor's degree Minimum 4 yea rs of experience will be accepted in lieu of the required degree or diploma Minimum 5 years' experience working in an analyst or manager role Preferred: Certification in Epic Tapestry Minimum 3 years of experience working with Epic applications Minimum 2 years of management experience Strong understanding of medical managed services workflows Address 12401 Washington Blvd. Salary .40 Shift Days
07/17/2025
Full time
The Manager, Epic MSO Applica ti ons oversees the management of the Epic MSO Application s team, with oversight over the following Epic applications : Tapestry Managed Care ( Membership, Medical Management, and Core Administration) . This position i s responsible fo r overseeing the implementation, configuration, support, and optimization of Epic software applications across the healthcare organization. This role will work closely with clinical, administrative, and IT stakeholders to ensure the effective and efficient use of the Epic system to improve patient care, workflow efficiency, and compliance with regulatory standards. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of medical managed services applications and workflows Proven leadership and team management skills to handle multiple projects and delegate to and direct staff Strong management skills to oversee daily operations of the Epic application team, including system maintenance, configuration, troubleshooting, and support Ability to lead the implementation of new Epic modules and upgrades, ensuring timely and successful project completion Ability to prioritize work efforts and adapt in a fast-paced environment Ability to provide support to their application analysts, managers must understand the issues and workflows in their area well enough to represent their users' needs to Epic Ability to set clear expectations for team members, including defining what they should do at each phase of the project Ability to communicate information clearly and concisely with project leadership and subject matter experts Collaboration skill to work with clinical and operational leadership to assess needs, translate workflows into Epic functionality, and provide strategic guidance Demonstrating flexibility with respect to changing end user business needs The ability to gain trust and establish effective relationships with Epic counterparts The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence Required Experience Required: Bachelor's degree Minimum 4 yea rs of experience will be accepted in lieu of the required degree or diploma Minimum 5 years' experience working in an analyst or manager role Preferred: Certification in Epic Tapestry Minimum 3 years of experience working with Epic applications Minimum 2 years of management experience Strong understanding of medical managed services workflows Address 12401 Washington Blvd. Salary .40 Shift Days
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family. Purpose Statement Rich Products is growing and transforming. We are embracing technology and driving innovation across the enterprise to better empower our associates and provide enhanced services and products to all our customers. As part of this initiative, our world-class Research & Development team has undergone significant reorganization and is now known as Research, Innovation & Compliance (RIC). The RIC team is expanding and we're currently looking for a Manager, Product Lifecycle Management (PLM) & Digital Systems. This role will be part of our newly created Digital Center of Excellence. The Manager, PLM and Digital Systems leads initiatives to operationalize and optimize recipe management and digital solutions within the PLM ecosystem. Acting as a thought leader, they partner with IS, Demand Creation, and Speed To Market (STM) to develop operating models, ensuring seamless integration between PLM, ERP, and STM. They serve as the PLM liaison for acquisitions and special projects, bringing expertise in PLM processes and workflows. Additionally, they support the PLM user community by developing training materials, providing ongoing education for R&D developers and specialists, and facilitating PLM tasks across functional teams. As a subject matter expert, they represent R&D in technical domains with PLM interdependencies, such as ERP and STM. This role is based at our WHQ in Buffalo, NY. Key Accountabilities and Outcomes • Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management. Utilizing a strong understanding of Rich Products business strategies, and technology to meet project success criteria. • Line manager of the RIC US/Canada PLM Specialist Team and Global Markets PLM analysts. • Support ERP Transformation from current PLM standpoint ensuring seamless PLM integration with S4Hana. • Support PLM Transformation scoping and shaping in service of system modernization, including due diligence, gap assessment initiatives, and inputs to fit for purpose specifications. • Supports PLM troubleshooting from PLM Specialist Team, RIC, STM and the plants in service of business continuity of workflows. Works with proper resources to correct issues or develop new process • Accountable for creating PLM training materials and training for the RIC organization • Create and designs and maintains workflow. • Support M&A initiatives as a PLM system expert • Ensure proper IP and authorization for developers viewing formulas, FG recipes and data. • Facilitate an environment that fosters innovation culture by continually introducing ideas that will allow the R&D developer to work faster and more efficiently. • Question the status quo in pursuit of technological innovations and disruptions to define and develop the best-in-class systems & experiences. Knowledge, Skills, and Experience Required: • Bachelor's Degree in a Science, Technology, Engineering or Math field with 5+ years of experience of R&D System related Process Workflows and/or relevant Digital system experience; knowledge of Speed to Market business process (or equivalent stage gate processes), including PLM work flows. • Comprehension of B2B and/or B2C product lines, role of R&D specifications in projects and a working knowledge of the production facilities manufacturing those product lines • 2+ years of line management experience. • Demonstrated experience with R&D data management, role of specifications, and role of knowledge management. • Experience with Digital solutions surrounding PLM ecosystem. • Demonstrated organizational skills; Demonstrated solid written and verbal communication skills. • Demonstrated experience in leading multiple high complexity projects including companywide priorities in a cross-functional environment while delivering significant results. • Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management • Expertise with a recipe management system and interconnections between PLM, ERP and Project Portfolio Management (PPM) processes. • Demonstrated experience to deal with ambiguity and can comfortably manage risks, changing priorities, and uncertainty. • Excellent interpersonal skills and proven ability to work and influence across functions including senior leadership. • Excellent project management skills. Preferred: • Experience with PLM and ERP transformation. • Working knowledge of SAP PLM. • Experience working with multiple geographical markets. Physical Requirements: • Ability to sit for extended periods of time performing tasks requiring analytical and logical thinking • Ability to use a keyboard and standard office automation tools for documentation and communication COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $106,000.00 - $159,000.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.
07/17/2025
Full time
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's -Infinite Possibilities. One Family. Purpose Statement Rich Products is growing and transforming. We are embracing technology and driving innovation across the enterprise to better empower our associates and provide enhanced services and products to all our customers. As part of this initiative, our world-class Research & Development team has undergone significant reorganization and is now known as Research, Innovation & Compliance (RIC). The RIC team is expanding and we're currently looking for a Manager, Product Lifecycle Management (PLM) & Digital Systems. This role will be part of our newly created Digital Center of Excellence. The Manager, PLM and Digital Systems leads initiatives to operationalize and optimize recipe management and digital solutions within the PLM ecosystem. Acting as a thought leader, they partner with IS, Demand Creation, and Speed To Market (STM) to develop operating models, ensuring seamless integration between PLM, ERP, and STM. They serve as the PLM liaison for acquisitions and special projects, bringing expertise in PLM processes and workflows. Additionally, they support the PLM user community by developing training materials, providing ongoing education for R&D developers and specialists, and facilitating PLM tasks across functional teams. As a subject matter expert, they represent R&D in technical domains with PLM interdependencies, such as ERP and STM. This role is based at our WHQ in Buffalo, NY. Key Accountabilities and Outcomes • Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management. Utilizing a strong understanding of Rich Products business strategies, and technology to meet project success criteria. • Line manager of the RIC US/Canada PLM Specialist Team and Global Markets PLM analysts. • Support ERP Transformation from current PLM standpoint ensuring seamless PLM integration with S4Hana. • Support PLM Transformation scoping and shaping in service of system modernization, including due diligence, gap assessment initiatives, and inputs to fit for purpose specifications. • Supports PLM troubleshooting from PLM Specialist Team, RIC, STM and the plants in service of business continuity of workflows. Works with proper resources to correct issues or develop new process • Accountable for creating PLM training materials and training for the RIC organization • Create and designs and maintains workflow. • Support M&A initiatives as a PLM system expert • Ensure proper IP and authorization for developers viewing formulas, FG recipes and data. • Facilitate an environment that fosters innovation culture by continually introducing ideas that will allow the R&D developer to work faster and more efficiently. • Question the status quo in pursuit of technological innovations and disruptions to define and develop the best-in-class systems & experiences. Knowledge, Skills, and Experience Required: • Bachelor's Degree in a Science, Technology, Engineering or Math field with 5+ years of experience of R&D System related Process Workflows and/or relevant Digital system experience; knowledge of Speed to Market business process (or equivalent stage gate processes), including PLM work flows. • Comprehension of B2B and/or B2C product lines, role of R&D specifications in projects and a working knowledge of the production facilities manufacturing those product lines • 2+ years of line management experience. • Demonstrated experience with R&D data management, role of specifications, and role of knowledge management. • Experience with Digital solutions surrounding PLM ecosystem. • Demonstrated organizational skills; Demonstrated solid written and verbal communication skills. • Demonstrated experience in leading multiple high complexity projects including companywide priorities in a cross-functional environment while delivering significant results. • Lead and execute high complexity activities regarding recipe management including co-manufactured and international projects. Influence internal and external project teams on project scope and technical research plans on a complex range of recipe management • Expertise with a recipe management system and interconnections between PLM, ERP and Project Portfolio Management (PPM) processes. • Demonstrated experience to deal with ambiguity and can comfortably manage risks, changing priorities, and uncertainty. • Excellent interpersonal skills and proven ability to work and influence across functions including senior leadership. • Excellent project management skills. Preferred: • Experience with PLM and ERP transformation. • Working knowledge of SAP PLM. • Experience working with multiple geographical markets. Physical Requirements: • Ability to sit for extended periods of time performing tasks requiring analytical and logical thinking • Ability to use a keyboard and standard office automation tools for documentation and communication COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $106,000.00 - $159,000.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
07/16/2025
Full time
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
07/16/2025
Full time
Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: • Medical, Dental & Vision Insurance (available after 30 days) • Mental Health & Prescription Coverage • Health Savings Account (HSA) with employer contributions • Short & Long-Term Disability + Life Insurance • 401(k) with Employer Match • Paid Time Off starting at 152 hours/year • Employee Assistance Program (free counseling sessions) • Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: • Location: Our state-of-the-art urgent care facility • Schedule: Full-time with flexible shifts (some evenings/weekends) • Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at . At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration . The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Understanding of operations within the AP Claims department, including claim intake, review, and payment Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims Familiarity with the benefit structure of plans that your organization administers. Familiarity with your organization's managed care vendor contracts Familiarity with operations and workflows in a Management Services O rganization Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management. Strong anal ytical, tec hnical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 5 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration Experience working in a Management Services Organization Address 12401 Washington Blvd. Salary .00 Shift Days
07/16/2025
Full time
PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Tapestry Managed Care Administration . The Epic Application Analyst, Tapestry Core Administration is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. This level II role independently manages more complex configurations and systems optimizations, and mentors level I analysts. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Understanding of operations within the AP Claims department, including claim intake, review, and payment Familiarity with integration points with other areas of business, such as eligibility, authorizations, and internal claims Familiarity with the benefit structure of plans that your organization administers. Familiarity with your organization's managed care vendor contracts Familiarity with operations and workflows in a Management Services O rganization Ability to collaborate with cross-functional teams, including Claims, Utilization Management, Provider Network Operation, Case Management, Eligibility and Capitation management. Strong anal ytical, tec hnical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 5 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Tapestry Managed Care Administration Experience working in a Management Services Organization Address 12401 Washington Blvd. Salary .00 Shift Days
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 527627 Work type: Staff Full Time Location: UMass Amherst Department: A&F Information Technology Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The IT Systems Analyst consults with end users and stakeholders (Project Managers, Utilities & Maintenance Managers, Office of Information Technology, vendors, etc.) and conducts technical analysis of systems and network communications to design, build, configure, implement, test and maintain systems. Investigates problems with existing systems and delivers solutions while maintaining system compatibility and enabling integration. Essential Functions Analyzes system workflows to identify potential points of failure, especially those with possible life safety impacts. Recommend and implement systems, system configurations and procedures which mitigate operational and security risks.Works on multiple projects as a project leader to research, propose and implement strategies in the migration and consolidation of complex distributed systems to a more centralized enterprise model. This may entail converting physical servers to virtual servers, facilitating the reconfiguration of networks and firewalls, migration of users and computers to campus Microsoft Active Directory and Microsoft Exchange, migration of applications to centrally supported Microsoft SQL server database cluster, migration of file server data, etc.Ensures appropriate system availability, manageability, scalability and security by designing, implementing, maintaining, tuning and auditingAnalyzes system dependencies and develop and execute plans to migrate systems to new infrastructure such as virtual environments (VMware), hardware firewalls, authentication systems (Active Directory, Shibboleth), etc.Keeps current with established and emerging computing technologies and techniques in order to recommend and utilize improvements to system manageability and uptime, such as virtualization and clustering.Manages system security by enrolling and monitoring systems in Vulnerability Management Software. Evaluates security risks and take appropriate measures to mitigate. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A bachelor's degree and 4 years of experience, in a broad range of computer technologies or associate's degree and 6 years experience, in a broad range of computer technologies, or 8 years relevant experience without an education degree.Expertise in a broad array of computing platforms and systems within a distributed computing environment, including, but not limited to: workstation software/applications, particularly those which run under MS-Windows; physical and virtual guest server operating systems, particularly Windows 2008. Experience with other operating systems such as Linux is preferred.Must have experience working with TCP/IP networking and an understanding of network firewalls.Demonstrated strong interpersonal skills; ability to establish and maintain harmonious relationships with co-workers and with a broad range of clients; ability to work well in a leadership role with peers.Some off-hour/weekend work will be required to respond to critical services problems and modifications. Personal pagers (or phones with SMS) will be provided for off-hour contact consistent with departmental policies.Demonstrated ability to work effectively, in a highly organized manner, paying close attention to detail; accountability and reliability in meeting project deadlines and requirements.Excellent oral and written communications skills, especially as consultation and accurate communication with non-technical individuals on technical matters are a requirement for this staff member.Willingness to take on new and challenging tasks as they arise.Ability to pass Criminal Justice Information Systems (CJIS) background check Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Comfort working in a law enforcement workplace. Demonstrate understanding that the working environment is one involving life safety where staff work under pressure dealing with real time emergency situations. Understanding that events of an emergency or planned nature may interfere with daily duties. Knowledge of Massachusetts Law Enforcement specific systems such as CJIS/CORI, record management and public safety communications systems, body-worn camera and vehicle cameras. Experience with Microsoft Active Directory Group Policies and scripting languages. Physical Demands/Working Conditions Typical office environment. Work Schedule 8:30-5:00 M-F, some nights and weekends may be required as business needs dictate. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 27 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Jul 9 2025 Eastern Daylight Time Applications close: Oct Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
07/16/2025
Full time
Job no: 527627 Work type: Staff Full Time Location: UMass Amherst Department: A&F Information Technology Union: PSU Categories: Computer & Information Technology, PSU A About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The IT Systems Analyst consults with end users and stakeholders (Project Managers, Utilities & Maintenance Managers, Office of Information Technology, vendors, etc.) and conducts technical analysis of systems and network communications to design, build, configure, implement, test and maintain systems. Investigates problems with existing systems and delivers solutions while maintaining system compatibility and enabling integration. Essential Functions Analyzes system workflows to identify potential points of failure, especially those with possible life safety impacts. Recommend and implement systems, system configurations and procedures which mitigate operational and security risks.Works on multiple projects as a project leader to research, propose and implement strategies in the migration and consolidation of complex distributed systems to a more centralized enterprise model. This may entail converting physical servers to virtual servers, facilitating the reconfiguration of networks and firewalls, migration of users and computers to campus Microsoft Active Directory and Microsoft Exchange, migration of applications to centrally supported Microsoft SQL server database cluster, migration of file server data, etc.Ensures appropriate system availability, manageability, scalability and security by designing, implementing, maintaining, tuning and auditingAnalyzes system dependencies and develop and execute plans to migrate systems to new infrastructure such as virtual environments (VMware), hardware firewalls, authentication systems (Active Directory, Shibboleth), etc.Keeps current with established and emerging computing technologies and techniques in order to recommend and utilize improvements to system manageability and uptime, such as virtualization and clustering.Manages system security by enrolling and monitoring systems in Vulnerability Management Software. Evaluates security risks and take appropriate measures to mitigate. Other Functions Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) A bachelor's degree and 4 years of experience, in a broad range of computer technologies or associate's degree and 6 years experience, in a broad range of computer technologies, or 8 years relevant experience without an education degree.Expertise in a broad array of computing platforms and systems within a distributed computing environment, including, but not limited to: workstation software/applications, particularly those which run under MS-Windows; physical and virtual guest server operating systems, particularly Windows 2008. Experience with other operating systems such as Linux is preferred.Must have experience working with TCP/IP networking and an understanding of network firewalls.Demonstrated strong interpersonal skills; ability to establish and maintain harmonious relationships with co-workers and with a broad range of clients; ability to work well in a leadership role with peers.Some off-hour/weekend work will be required to respond to critical services problems and modifications. Personal pagers (or phones with SMS) will be provided for off-hour contact consistent with departmental policies.Demonstrated ability to work effectively, in a highly organized manner, paying close attention to detail; accountability and reliability in meeting project deadlines and requirements.Excellent oral and written communications skills, especially as consultation and accurate communication with non-technical individuals on technical matters are a requirement for this staff member.Willingness to take on new and challenging tasks as they arise.Ability to pass Criminal Justice Information Systems (CJIS) background check Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Comfort working in a law enforcement workplace. Demonstrate understanding that the working environment is one involving life safety where staff work under pressure dealing with real time emergency situations. Understanding that events of an emergency or planned nature may interfere with daily duties. Knowledge of Massachusetts Law Enforcement specific systems such as CJIS/CORI, record management and public safety communications systems, body-worn camera and vehicle cameras. Experience with Microsoft Active Directory Group Policies and scripting languages. Physical Demands/Working Conditions Typical office environment. Work Schedule 8:30-5:00 M-F, some nights and weekends may be required as business needs dictate. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement. Salary Information Level 27 PSU Hiring Ranges Special Instructions to Applicants Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage, please be prepared to provide contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Jul 9 2025 Eastern Daylight Time Applications close: Oct Eastern Daylight Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Job Title: IT Security Analyst Posting Number: Pay Rate: Starting salary of $64,000, with final offer commensurate with experience. Position Type: Administration Key Responsibilities : Juniata College, a nationally ranked liberal arts institution located in Huntingdon, Pennsylvania, seeks an IT Security Analyst to join our collaborative and innovative Campus Network and Security (CNS) team. This role is critical to securing the digital infrastructure that supports the academic and administrative operations for our students, faculty, and staff. The IT Security Analyst is responsible for the daily monitoring and protection of the institution's technology infrastructure, ensuring systems are safeguarded against unauthorized access, vulnerabilities, and emerging threats. This role involves identifying and managing security risks, implementing and maintaining tools for spam filtering, software patching, and intrusion detection and prevention. The analyst enforces information security policies and supports their integration across systems, applications, and user practices. The analyst will conduct risk assessments to evaluate the potential impact of security threats to data and institutional reputation, investigate incidents and recommend remediation strategies, and ensure compliance with security standards, relevant policies, and procedures. Additionally, the IT Security Analyst plays a key role in educating users on cybersecurity best practices and collaborates closely with IT teams and campus partners to strengthen the institution's overall security posture. The IT Security Analyst must work collaboratively within the Campus Technology Services organization and have well-developed customer service and communication skills. Strong communication and customer service skills are essential, as the analyst will work collaboratively across Campus Technology Services, including the Administrative Information Systems team, Network Services, and the Technology Solutions Center. Strong communication and customer service skills are essential to succeed in this role. This is an exciting opportunity to join a mission-driven institution that values community, interdisciplinary thinking, and student success. Starting salary of $64,000, with final offer commensurate with experience. Key Responsibilities •Monitor and manage centralized monitoring and observability solutions to ensure infrastructure visibility and timely alerting of anomalous events. Ensure that logs, metrics, and alerting align with organizational security and operational requirements. •Manage, monitor, analyze, and report on network firewalls, intrusion prevention systems, web security, email security, virtual private network (VPN), security information and event management (SIEM) platforms (e.g., FortiAnalyzer), log monitoring, and Multi-Factor Authentication (MFA). This includes managing custom threat intelligence feeds and correlation logic within SIEM tool. •Monitor and restrict access to sensitive, confidential, or other high-security data using tools such as Microsoft Defender for Endpoint, Entra ID Conditional Access, and related Microsoft 365 security features. •Manage vulnerability assessments and assist with securing systems and corresponding applications via hardening, permissions, patching, vulnerability remediation, and upgrades. Responsibilities include interpreting Nessus scan results and coordinating remediation with system owners. •Serve on the IT Security Team and actively contribute to shared goals and initiatives. •Support business continuity and disaster recovery planning, including annual updates and testing of the IT Disaster Recovery Plan (ITDRP), coordinating with system owners. •Research and evaluate emerging IT security trends, tools, solutions and best practices to continuously improve the college's overall security posture and stay ahead of evolving threats. •Work closely with the Help Desk and IT Security Team to provide customer support, incident response, and corrective actions. Includes training Help Desk staff in the Defender Security portal and basic triage procedures. •Create technical documentation for systems, policies, and procedures, including internal security processes, phishing response procedures, and vendor security evaluation protocols. •Consult with the IT Security Team on policy development and maintenance, particularly in alignment with NIST 800-171 and Microsoft best practices. Drive effective and reasonable policies and practices to secure protected and sensitive data and ensure information security and compliance with relevant legislation. Monitor compliance with and contribute to security policies, standards, and procedures. •Collaborate with the campus community to evaluate impacts of new technologies on the Institution's overall information security. Oversee the vendor security assessment and review process using HECVAT and SOC 2 and compliance tracking tools. •Maintain and monitor campus-wide information security training efforts. Lead campus-wide cybersecurity training and awareness programs, including KnowBe4 training, phishing simulations, security communications (e.g. digital signage with security tips) and awareness campaigns. •Contribute to the development, planning, and implementation of departmental long-term strategic goals. •Provide Mentorship for student employees, including hands-on exposure to real-world cybersecurity tasks. •Perform related duties as assigned. Juniata College is committed to cultivating an equity-minded and equity-engaged campus culture, one that is inclusive and supportive of its students, faculty, and staff. We believe that all members of the College community share the responsibility to value diversity, seek equity, promote a sense of belonging. We seek candidates who are sensitive to the needs of an academic community that is diverse with regard to gender, race, ethnicity, religion, nationality, sexual orientation or identity, disability status, and protected veteran status EOE Position Qualifications: •Bachelor's degree in a technology-related field preferred, or an equivalent combination of education and experience. •Minimum of two years of experience in Information Security with demonstrated knowledge of IT risk management in a modern environment is required. •Familiarity with common enterprise systems, security tools, and best practices in risk mitigation. •Knowledge in areas including firewalls, IDS/IPS, VPN, remote access, security logging, vulnerability management, security incident response, and penetration testing. •Preferred qualifications include relevant Information Security Certifications, and experience with NIST 800-171, and HECVAT. •A demonstrated ability to analyze and respond to security incidents, incident evaluation, and detect patterns in complex security data sets. •Experience providing analysis and detecting trends in security events, alarms, and information from a large number of devices. •Experience with endpoint security tools (e.g., Anti-Virus protection, device encryption, device management, patching, EDR). •Strong analytical, troubleshooting, and problem-solving skills. •Up-to-date understanding of IT security and compliance legislation, trends, and technologies. •Proven project management skills with attention to detail, and ability to prioritize effectively •Ability to work both independently as well as part of a team, with creativity and initiative. •Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences. •High level of integrity and discretion in handling confidential or sensitive information. Supervision Required/Given: This position is supervised by the Director of Campus Network & Security (CNS) under general guidelines and direction. This person must work cooperatively and collaboratively with others. Preferred Qualifications: See position qualifications. Physical Demands: After hours and on-call support is required for emergencies and planned maintenance intervals. The position is primarily sedentary in a climate-controlled office with little exposure to environmental hazards; however, due to the campus environment there will be a need to go from building to building for meetings, and specialized department needs. The position may require lifting/pushing/carrying objects of at least 40 pounds. Special Instructions to Applicants: Must have a strong sense of responsibility and integrity due to the level of system access required for this position. Must be comfortable working in a dynamic environment with evolving threats and be proactive in identifying and mitigating cybersecurity risks. Must agree to and pass a background check. Juniata's full-time benefits package prioritizes the well-being and work-life balance of employees: medical; vision; dental; retirement (403b); paid vacation, sick leave, holiday time; tuition benefit (employee, spouse, and dependents); wellness programming; additional insurance programs. Open Date: 06/12/2025 Open Until Filled: Yes
07/16/2025
Full time
Job Title: IT Security Analyst Posting Number: Pay Rate: Starting salary of $64,000, with final offer commensurate with experience. Position Type: Administration Key Responsibilities : Juniata College, a nationally ranked liberal arts institution located in Huntingdon, Pennsylvania, seeks an IT Security Analyst to join our collaborative and innovative Campus Network and Security (CNS) team. This role is critical to securing the digital infrastructure that supports the academic and administrative operations for our students, faculty, and staff. The IT Security Analyst is responsible for the daily monitoring and protection of the institution's technology infrastructure, ensuring systems are safeguarded against unauthorized access, vulnerabilities, and emerging threats. This role involves identifying and managing security risks, implementing and maintaining tools for spam filtering, software patching, and intrusion detection and prevention. The analyst enforces information security policies and supports their integration across systems, applications, and user practices. The analyst will conduct risk assessments to evaluate the potential impact of security threats to data and institutional reputation, investigate incidents and recommend remediation strategies, and ensure compliance with security standards, relevant policies, and procedures. Additionally, the IT Security Analyst plays a key role in educating users on cybersecurity best practices and collaborates closely with IT teams and campus partners to strengthen the institution's overall security posture. The IT Security Analyst must work collaboratively within the Campus Technology Services organization and have well-developed customer service and communication skills. Strong communication and customer service skills are essential, as the analyst will work collaboratively across Campus Technology Services, including the Administrative Information Systems team, Network Services, and the Technology Solutions Center. Strong communication and customer service skills are essential to succeed in this role. This is an exciting opportunity to join a mission-driven institution that values community, interdisciplinary thinking, and student success. Starting salary of $64,000, with final offer commensurate with experience. Key Responsibilities •Monitor and manage centralized monitoring and observability solutions to ensure infrastructure visibility and timely alerting of anomalous events. Ensure that logs, metrics, and alerting align with organizational security and operational requirements. •Manage, monitor, analyze, and report on network firewalls, intrusion prevention systems, web security, email security, virtual private network (VPN), security information and event management (SIEM) platforms (e.g., FortiAnalyzer), log monitoring, and Multi-Factor Authentication (MFA). This includes managing custom threat intelligence feeds and correlation logic within SIEM tool. •Monitor and restrict access to sensitive, confidential, or other high-security data using tools such as Microsoft Defender for Endpoint, Entra ID Conditional Access, and related Microsoft 365 security features. •Manage vulnerability assessments and assist with securing systems and corresponding applications via hardening, permissions, patching, vulnerability remediation, and upgrades. Responsibilities include interpreting Nessus scan results and coordinating remediation with system owners. •Serve on the IT Security Team and actively contribute to shared goals and initiatives. •Support business continuity and disaster recovery planning, including annual updates and testing of the IT Disaster Recovery Plan (ITDRP), coordinating with system owners. •Research and evaluate emerging IT security trends, tools, solutions and best practices to continuously improve the college's overall security posture and stay ahead of evolving threats. •Work closely with the Help Desk and IT Security Team to provide customer support, incident response, and corrective actions. Includes training Help Desk staff in the Defender Security portal and basic triage procedures. •Create technical documentation for systems, policies, and procedures, including internal security processes, phishing response procedures, and vendor security evaluation protocols. •Consult with the IT Security Team on policy development and maintenance, particularly in alignment with NIST 800-171 and Microsoft best practices. Drive effective and reasonable policies and practices to secure protected and sensitive data and ensure information security and compliance with relevant legislation. Monitor compliance with and contribute to security policies, standards, and procedures. •Collaborate with the campus community to evaluate impacts of new technologies on the Institution's overall information security. Oversee the vendor security assessment and review process using HECVAT and SOC 2 and compliance tracking tools. •Maintain and monitor campus-wide information security training efforts. Lead campus-wide cybersecurity training and awareness programs, including KnowBe4 training, phishing simulations, security communications (e.g. digital signage with security tips) and awareness campaigns. •Contribute to the development, planning, and implementation of departmental long-term strategic goals. •Provide Mentorship for student employees, including hands-on exposure to real-world cybersecurity tasks. •Perform related duties as assigned. Juniata College is committed to cultivating an equity-minded and equity-engaged campus culture, one that is inclusive and supportive of its students, faculty, and staff. We believe that all members of the College community share the responsibility to value diversity, seek equity, promote a sense of belonging. We seek candidates who are sensitive to the needs of an academic community that is diverse with regard to gender, race, ethnicity, religion, nationality, sexual orientation or identity, disability status, and protected veteran status EOE Position Qualifications: •Bachelor's degree in a technology-related field preferred, or an equivalent combination of education and experience. •Minimum of two years of experience in Information Security with demonstrated knowledge of IT risk management in a modern environment is required. •Familiarity with common enterprise systems, security tools, and best practices in risk mitigation. •Knowledge in areas including firewalls, IDS/IPS, VPN, remote access, security logging, vulnerability management, security incident response, and penetration testing. •Preferred qualifications include relevant Information Security Certifications, and experience with NIST 800-171, and HECVAT. •A demonstrated ability to analyze and respond to security incidents, incident evaluation, and detect patterns in complex security data sets. •Experience providing analysis and detecting trends in security events, alarms, and information from a large number of devices. •Experience with endpoint security tools (e.g., Anti-Virus protection, device encryption, device management, patching, EDR). •Strong analytical, troubleshooting, and problem-solving skills. •Up-to-date understanding of IT security and compliance legislation, trends, and technologies. •Proven project management skills with attention to detail, and ability to prioritize effectively •Ability to work both independently as well as part of a team, with creativity and initiative. •Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences. •High level of integrity and discretion in handling confidential or sensitive information. Supervision Required/Given: This position is supervised by the Director of Campus Network & Security (CNS) under general guidelines and direction. This person must work cooperatively and collaboratively with others. Preferred Qualifications: See position qualifications. Physical Demands: After hours and on-call support is required for emergencies and planned maintenance intervals. The position is primarily sedentary in a climate-controlled office with little exposure to environmental hazards; however, due to the campus environment there will be a need to go from building to building for meetings, and specialized department needs. The position may require lifting/pushing/carrying objects of at least 40 pounds. Special Instructions to Applicants: Must have a strong sense of responsibility and integrity due to the level of system access required for this position. Must be comfortable working in a dynamic environment with evolving threats and be proactive in identifying and mitigating cybersecurity risks. Must agree to and pass a background check. Juniata's full-time benefits package prioritizes the well-being and work-life balance of employees: medical; vision; dental; retirement (403b); paid vacation, sick leave, holiday time; tuition benefit (employee, spouse, and dependents); wellness programming; additional insurance programs. Open Date: 06/12/2025 Open Until Filled: Yes
Determination for the Epic Application Analyst (I, II or III), Beaker roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the Epic Laboratory Information System: Beaker Clinical Pathology, Beaker Anatomic Pathology . The Epic Application Analyst, Beaker is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Familiarity with lab workflows, regulatory requirements, integration points, and patient exper ience Familiar with both lab instrument interfaces and HL7 interfaces Stro ng analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience E pic Application Analyst I , Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department E pic Application Analyst II ,Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department E pic Application Analyst III, Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department Address 12401 Washington Blvd. Salary .80 Shift Days
07/15/2025
Full time
Determination for the Epic Application Analyst (I, II or III), Beaker roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the Epic Laboratory Information System: Beaker Clinical Pathology, Beaker Anatomic Pathology . The Epic Application Analyst, Beaker is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Familiarity with lab workflows, regulatory requirements, integration points, and patient exper ience Familiar with both lab instrument interfaces and HL7 interfaces Stro ng analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience E pic Application Analyst I , Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department E pic Application Analyst II ,Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department E pic Application Analyst III, Beaker Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Beaker Clinical Pathology, Beaker Anatomic Pathology, Data In novation Medical/Clinical Lab Scientist or Technician Experience working in a hospital laboratory department Address 12401 Washington Blvd. Salary .80 Shift Days
Determination for the Epic Application Analyst (I, II or III), Inpatient Orders roles will be based on experience and qualifications. This position will focus primarily on the following Epic inpatient applications: Orders, Provider Documentation, and Bugsy Infection Control PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. . The Epic Application Analyst, Inpatient Orders is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of order ing workflows and order set s Strong understanding of provider documentation workflows Familiarity or willingness to learn about infection control workflows Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty with 3 years or under experience. Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Epic Application Analyst II, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Epic Application Analyst III, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Address 12401 Washington Blvd. Salary .40 Shift Days
07/15/2025
Full time
Determination for the Epic Application Analyst (I, II or III), Inpatient Orders roles will be based on experience and qualifications. This position will focus primarily on the following Epic inpatient applications: Orders, Provider Documentation, and Bugsy Infection Control PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. . The Epic Application Analyst, Inpatient Orders is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of order ing workflows and order set s Strong understanding of provider documentation workflows Familiarity or willingness to learn about infection control workflows Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty with 3 years or under experience. Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Epic Application Analyst II, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 3 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Epic Application Analyst III, Inpatient Orders Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Orders, Provider Documentation, Bugsy Infection Control Experience with PIH Health clinical workflows Address 12401 Washington Blvd. Salary .40 Shift Days
Determination for the Epic Application Analyst (I, II or III), Rehab & LTC roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will primarily focus on the following Epic applications: Rehab and Long Term Care. The Epic Application Analy s t, Rehab & LTC is the primary support contact for the application's end users. They will identify issues that arise in their application area as well as issues that impact other application teams, and work to resolve them. The Epic Application Analy s t, Rehab & LTC will guide workflow design, building and testing the system, and analyzing other technical issues associated with Epic software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Epic Application Analyst II, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Epic Application Analyst III, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Address 12401 Washington Blvd. Salary .80 Shift Days
07/15/2025
Full time
Determination for the Epic Application Analyst (I, II or III), Rehab & LTC roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will primarily focus on the following Epic applications: Rehab and Long Term Care. The Epic Application Analy s t, Rehab & LTC is the primary support contact for the application's end users. They will identify issues that arise in their application area as well as issues that impact other application teams, and work to resolve them. The Epic Application Analy s t, Rehab & LTC will guide workflow design, building and testing the system, and analyzing other technical issues associated with Epic software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Epic Application Analyst II, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Epic Application Analyst III, Rehab & LTC Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Rehab and Long Term Care Understanding of Rehab and Long Term Care workflows and integration points, especially regarding patient movement (ADT) and charging. Knowledge of the unique clinical and regulatory requirements for an inpatient rehab facility IRF and an outpa tient rehab setting of care, and how these interact with typical billing workflows. Knowledge of the unique clinical and regulatory requirements for skilled nursing care settings and how these interact with typical billing workflows Address 12401 Washington Blvd. Salary .80 Shift Days
GENERAL DESCRIPTION OF POSITION The Database Analyst is responsible for designing, implementing, and maintaining database systems. Responsibilities also include monitoring and resolving internal database problems, using hierarchical or relational database management techniques. This position is governed by state and federal laws and institution policy. Arkansas State University - Beebe is seeking a DBA with a minimum of one year experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Excellent critical thinking aptitude. 2. Proven problem solving and analytic abilities. 3. Understanding of the technical architecture of the Ellucian Banner software suite,. 4. Verifiable experience supporting an Oracle database environment and related tools. 5. Demonstrated experience supporting the integration and maintenance of third-party applications that integrate with the Banner ERP. Examples include Touchnet, Automic, Evisions Intellecheck and learning management systems such as Blackboard or Canvas. 6. Experience with tools such as GIT, Ellucian Solution Manager (ESM), Application Navigator, Banner 9 Admin Pages and Self-Service and Ellucian Ethos Identity and Integration services. 7. Work independently, on a team, as a team lead, or in collaboration with others on Software development projects in a database environment. 8. Ability to troubleshoot database issues and offer effective solutions quickly and accurately. 9. A demonstrated understanding of application single sign-on for the Banner 9 release. 10. Ability to manage multiple complex and time sensitive projects simultaneously. 11. Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. 12. Ability to organize and manage various tasks/projects under changing deadlines, including ability to reorganize priorities on a regular basis. 13. Ability to relate well with staff, faculty, students, administrators, and other IT staff. 14. Ability to work quickly and accurately, manage a diverse workload, and complete tasks in a timely manner. 15. Ability to successfully apply problem solving strategies to produce desired results for issues as they arise. 16. Strong written, oral, and interpersonal communication skills. 17. Provide support of the Oracle database and related tools. 18. Review and test updates and patches for the Banner ERP and related 3rd party products. 19. Provide senior technical leadership to assist with complex technical planning and task management for all the Ellucian Banner products. 20. Provide troubleshooting assistance with issues related to user logins and single sign on for Banner 9. 21. Assist in writing of scripts for data analysis/repair and/or integration to 3rd party software. 22. Writing of data reports for both one off and repeated use. 23. User training in Oracle database query. 24. Overnight travel may occasionally be required. 25. Other duties as assigned. Required Education and/or Experience: Associate degree in information technology, computer science or a related field. A minimum of three years experience.
07/15/2025
Full time
GENERAL DESCRIPTION OF POSITION The Database Analyst is responsible for designing, implementing, and maintaining database systems. Responsibilities also include monitoring and resolving internal database problems, using hierarchical or relational database management techniques. This position is governed by state and federal laws and institution policy. Arkansas State University - Beebe is seeking a DBA with a minimum of one year experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Excellent critical thinking aptitude. 2. Proven problem solving and analytic abilities. 3. Understanding of the technical architecture of the Ellucian Banner software suite,. 4. Verifiable experience supporting an Oracle database environment and related tools. 5. Demonstrated experience supporting the integration and maintenance of third-party applications that integrate with the Banner ERP. Examples include Touchnet, Automic, Evisions Intellecheck and learning management systems such as Blackboard or Canvas. 6. Experience with tools such as GIT, Ellucian Solution Manager (ESM), Application Navigator, Banner 9 Admin Pages and Self-Service and Ellucian Ethos Identity and Integration services. 7. Work independently, on a team, as a team lead, or in collaboration with others on Software development projects in a database environment. 8. Ability to troubleshoot database issues and offer effective solutions quickly and accurately. 9. A demonstrated understanding of application single sign-on for the Banner 9 release. 10. Ability to manage multiple complex and time sensitive projects simultaneously. 11. Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software products or company software systems. 12. Ability to organize and manage various tasks/projects under changing deadlines, including ability to reorganize priorities on a regular basis. 13. Ability to relate well with staff, faculty, students, administrators, and other IT staff. 14. Ability to work quickly and accurately, manage a diverse workload, and complete tasks in a timely manner. 15. Ability to successfully apply problem solving strategies to produce desired results for issues as they arise. 16. Strong written, oral, and interpersonal communication skills. 17. Provide support of the Oracle database and related tools. 18. Review and test updates and patches for the Banner ERP and related 3rd party products. 19. Provide senior technical leadership to assist with complex technical planning and task management for all the Ellucian Banner products. 20. Provide troubleshooting assistance with issues related to user logins and single sign on for Banner 9. 21. Assist in writing of scripts for data analysis/repair and/or integration to 3rd party software. 22. Writing of data reports for both one off and repeated use. 23. User training in Oracle database query. 24. Overnight travel may occasionally be required. 25. Other duties as assigned. Required Education and/or Experience: Associate degree in information technology, computer science or a related field. A minimum of three years experience.
Determination for the Epic Application Analyst (I, II or III), Health Information Management roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Health Information Management (HIM) . The Epic Application Analyst, Health Information Management is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Familiarity with the organization's processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Epic Application Analyst II, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Epic Application Analyst III, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Address 12401 Washington Blvd. Salary .40 Shift Days
07/15/2025
Full time
Determination for the Epic Application Analyst (I, II or III), Health Information Management roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Health Information Management (HIM) . The Epic Application Analyst, Health Information Management is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Familiarity with the organization's processes that fall under HIM: Chart Tracking, Release of Information, Deficiency Tracking, and Coding Familiarity with transcription and scanning workflows and vendors, and confidentiality and privacy guidelines Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures Required Experience Epic Application Analyst I, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Epic Application Analyst II, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Epic Application Analyst III, Health Information Management Required: Bachelor's degree or a license/certification in a clinical specialty 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Health Information Management, Gallery Experience working in a Health Information Manag e ment department Address 12401 Washington Blvd. Salary .40 Shift Days
Determination for the Epic Application Analyst (I, II or III), Resolute Professional roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Resolute Professional Billing. The Epic Application Analyst, Resolute Professional is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of the core functions and processes of provider/professional billing Understanding of the professional billing office's integration with other departments in the organization Solid comprehension of revenue cycle management Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure Required Experience Epic Application Analyst I, Resolute Professional Required: Bachelor's degree 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Epic Application Analyst II, Resolute Professional Required: Bachelor's degree 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Epic Application Analyst III, Resolute Professional Required: Bachelor's degree 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Address 12401 Washington Blvd. Salary .00 Shift Days
07/15/2025
Full time
Determination for the Epic Application Analyst (I, II or III), Resolute Professional roles will be based on experience and qualifications. PIH Health internal applicants or Altera employees (working at PIH Health as of May 2025), Epic certification in the required application/module must be obtained within 120 days of hire or transfer into the position. Failure to obtain certification within this timeframe may result in removal from the position; however, the employee will be eligible to apply for other internal openings for which they meet the minimum qualifications. External applicants must possess active Epic certification in the required application/module at the time of hire. Proof of current certification will be required. This position will focus primarily on the following Epic applications: Resolute Professional Billing. The Epic Application Analyst, Resolute Professional is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Required Skills Strong understanding of the core functions and processes of provider/professional billing Understanding of the professional billing office's integration with other departments in the organization Solid comprehension of revenue cycle management Strong analytical, technical, and troubleshooting skills Demonstrating flexibility with respect to changing end user business needs The ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others The ability to communicate information clearly and concisely with project leadership and subject matter experts The ability to gain trust and establish effective relationships with Epic counterparts The ability and willingness to learn new software and systems Listening attentively to ensure that the intended message has been accurately received, holding responses until the person have finished making their point, and repeating information to ensure accuracy Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressure Required Experience Epic Application Analyst I, Resolute Professional Required: Bachelor's degree 3 years of experience and under Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Epic Application Analyst II, Resolute Professional Required: Bachelor's degree 3 to 7 years of experience Minimum 4 years of experience will be accepted in lieu of the required degree or diploma Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Epic Application Analyst III, Resolute Professional Required: Bachelor's degree 7 or more years of experience Preferred: Certification, experience, or proficiency in one or more of the following Epic modules: Resolute Professional Billing Experience working in a provider billing department Experience with PIH Health billing workflows Address 12401 Washington Blvd. Salary .00 Shift Days
