Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PandoLogic. Category:Legal,
03/24/2025
Full time
Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PandoLogic. Category:Legal,
Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PandoLogic. Category:Legal,
03/24/2025
Full time
Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Grow Your Skills, Grow Your Potential Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PandoLogic. Category:Legal,
Join Lamp Rynearson as a Survey Project Manager in Omaha, NE! Are you ready to make an impact with a company that values innovation, teamwork, and professional growth? Lamp Rynearson, a renowned civil engineering, surveying, planning, and consulting firm, is looking for a dynamic Survey Project Manager to join our Omaha office. Why Choose Lamp Rynearson? At Lamp Rynearson, you will work on community changing land development projects as part of our transportation and design teams. Grow your client base in the survey markets that interest you. Be a part of our growing team by training and mentoring our young professionals. We provide the latest technology and exciting projects to keep you engaged and challenged. Our commitment to our clients, communities, and the environment ensures that your work will make a meaningful difference. Your Responsibilities: Manage a variety of survey projects, including ALTA, boundary, plats, topographic surveys, construction staking, and elevation certificates Coordinate survey projects from start to finish Communicate effectively with clients Prepare fee estimates and proposals Schedule and execute projects efficiently Manage budgets and review certifications Support marketing efforts Train and mentor survey team members What We're Looking For: Registered Surveyor in the State of Nebraska, or Land Surveyor-in-Training certification, with the ability to obtain professional licensure within 24 months An associate's or bachelor's degree in surveying or a related field is beneficial but not mandatory Proficiency in Word, Excel, Civil3D, and Trimble Business Center (or equivalent) Knowledge of modern surveying equipment, including GPS and robotic total stations Familiarity with bathymetric, UAV, and 3D scanning equipment is beneficial but not mandatory Strong analytical and communication skills Ability to work well with, coach, and direct others with different personalities and professional styles Ability to establish and maintain client relationships Valid driver's license All levels of experience considered Perks and Benefits: Flexible Schedule: Enjoy a work-life balance that suits your needs 401(k) Plan: Secure your future with our generous retirement plan Employee Stock Ownership Plan (ESOP): Become a part-owner and share in our success Bonus Opportunities: Potential to receive bonuses twice a year for your hard work and dedication Paid Training and Professional Development: Grow your skills and advance your career with ongoing training opportunities Salary based on experience. Join Us and Make a Difference: At Lamp Rynearson, we believe in fostering the growth of our employees' professional, personal, and family lives. We are volunteers, mentors, and community leaders, and we'd be thrilled for you to join us and learn more. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Contact: Human Resources Manager 14710 West Dodge Road, Suite 100 Omaha, Nebraska 68154 Phone: Fax: EEO Employer/Vet/Disabled PandoLogic. Preferred Job Industries Other
03/23/2025
Full time
Join Lamp Rynearson as a Survey Project Manager in Omaha, NE! Are you ready to make an impact with a company that values innovation, teamwork, and professional growth? Lamp Rynearson, a renowned civil engineering, surveying, planning, and consulting firm, is looking for a dynamic Survey Project Manager to join our Omaha office. Why Choose Lamp Rynearson? At Lamp Rynearson, you will work on community changing land development projects as part of our transportation and design teams. Grow your client base in the survey markets that interest you. Be a part of our growing team by training and mentoring our young professionals. We provide the latest technology and exciting projects to keep you engaged and challenged. Our commitment to our clients, communities, and the environment ensures that your work will make a meaningful difference. Your Responsibilities: Manage a variety of survey projects, including ALTA, boundary, plats, topographic surveys, construction staking, and elevation certificates Coordinate survey projects from start to finish Communicate effectively with clients Prepare fee estimates and proposals Schedule and execute projects efficiently Manage budgets and review certifications Support marketing efforts Train and mentor survey team members What We're Looking For: Registered Surveyor in the State of Nebraska, or Land Surveyor-in-Training certification, with the ability to obtain professional licensure within 24 months An associate's or bachelor's degree in surveying or a related field is beneficial but not mandatory Proficiency in Word, Excel, Civil3D, and Trimble Business Center (or equivalent) Knowledge of modern surveying equipment, including GPS and robotic total stations Familiarity with bathymetric, UAV, and 3D scanning equipment is beneficial but not mandatory Strong analytical and communication skills Ability to work well with, coach, and direct others with different personalities and professional styles Ability to establish and maintain client relationships Valid driver's license All levels of experience considered Perks and Benefits: Flexible Schedule: Enjoy a work-life balance that suits your needs 401(k) Plan: Secure your future with our generous retirement plan Employee Stock Ownership Plan (ESOP): Become a part-owner and share in our success Bonus Opportunities: Potential to receive bonuses twice a year for your hard work and dedication Paid Training and Professional Development: Grow your skills and advance your career with ongoing training opportunities Salary based on experience. Join Us and Make a Difference: At Lamp Rynearson, we believe in fostering the growth of our employees' professional, personal, and family lives. We are volunteers, mentors, and community leaders, and we'd be thrilled for you to join us and learn more. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Contact: Human Resources Manager 14710 West Dodge Road, Suite 100 Omaha, Nebraska 68154 Phone: Fax: EEO Employer/Vet/Disabled PandoLogic. Preferred Job Industries Other
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Manages and drives creation of the Bank Fraud and Non-Fraud Disputes Center of Excellence, within Bank Contact Center, and in strong partnership with Bank Claims Operations. Leads team of over 500 contact center employees who will be trained as subject matter experts in handling Bank Fraud and Non-Fraud Disputes member servicing. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads the Bank Fraud and Non-Fraud Disputes COE teams in a continuous effort to improve the member experience. Explores member feedback and data from the member experience and maps member feedback and behavior to identify pain points and new opportunities. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Charlotte, NC, Tampa Fl, or Phoenix, AZ. Occasional Travel will be required. What you'll do: Leads the design, execution and implementation of USAA's Fraud Operations organization and strategy. Leads the day-to-day operations of the fraud detection areas - including core business processes and technologies in alignment with compliance policies and procedures. Executes projects and business process improvement initiatives required to achieve defined business outcomes. Partners, collaborates, and influences effectively across the enterprise product leaders as well as the line of business leaders to ensure they are considering fraud implications. Identifies and tracks fraud violations for the enterprise. Collaborates with industry partners and peers to identify new fraud strategies and technologies, discusses fraud trends and effective mitigation tactics. Builds and oversees a team of internal and external third-party service providers for fraud operations through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in fraud operations to include prevention, detection, operational risk, credit risk, regulatory adherence, funds availability, and/or model development within a financial services organization. 4 years of people leadership experience in building, managing and/or developing high-performing teams. Demonstrated experience, knowledge and exposure to bank regulations, particularly Reg E, Reg CC, UDAAP, FACTA, and Reg Z. Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E. What sets you apart: Experience in Claims operations (fraud & non fraud dispute). 5 years of experience in claims operations/risk. 5 years or more in leadership within a large and/or multi-site contact center. Experience Driving transformational change in large call center environment. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise-wide improvements. What we offer: Compensation: The salary range for this position is: $169 780. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/21/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Manages and drives creation of the Bank Fraud and Non-Fraud Disputes Center of Excellence, within Bank Contact Center, and in strong partnership with Bank Claims Operations. Leads team of over 500 contact center employees who will be trained as subject matter experts in handling Bank Fraud and Non-Fraud Disputes member servicing. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads the Bank Fraud and Non-Fraud Disputes COE teams in a continuous effort to improve the member experience. Explores member feedback and data from the member experience and maps member feedback and behavior to identify pain points and new opportunities. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Charlotte, NC, Tampa Fl, or Phoenix, AZ. Occasional Travel will be required. What you'll do: Leads the design, execution and implementation of USAA's Fraud Operations organization and strategy. Leads the day-to-day operations of the fraud detection areas - including core business processes and technologies in alignment with compliance policies and procedures. Executes projects and business process improvement initiatives required to achieve defined business outcomes. Partners, collaborates, and influences effectively across the enterprise product leaders as well as the line of business leaders to ensure they are considering fraud implications. Identifies and tracks fraud violations for the enterprise. Collaborates with industry partners and peers to identify new fraud strategies and technologies, discusses fraud trends and effective mitigation tactics. Builds and oversees a team of internal and external third-party service providers for fraud operations through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in fraud operations to include prevention, detection, operational risk, credit risk, regulatory adherence, funds availability, and/or model development within a financial services organization. 4 years of people leadership experience in building, managing and/or developing high-performing teams. Demonstrated experience, knowledge and exposure to bank regulations, particularly Reg E, Reg CC, UDAAP, FACTA, and Reg Z. Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E. What sets you apart: Experience in Claims operations (fraud & non fraud dispute). 5 years of experience in claims operations/risk. 5 years or more in leadership within a large and/or multi-site contact center. Experience Driving transformational change in large call center environment. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise-wide improvements. What we offer: Compensation: The salary range for this position is: $169 780. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Manages and drives creation of the Bank Fraud and Non-Fraud Disputes Center of Excellence, within Bank Contact Center, and in strong partnership with Bank Claims Operations. Leads team of over 500 contact center employees who will be trained as subject matter experts in handling Bank Fraud and Non-Fraud Disputes member servicing. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads the Bank Fraud and Non-Fraud Disputes COE teams in a continuous effort to improve the member experience. Explores member feedback and data from the member experience and maps member feedback and behavior to identify pain points and new opportunities. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Charlotte, NC, Tampa Fl, or Phoenix, AZ. Occasional Travel will be required. What you'll do: Leads the design, execution and implementation of USAA's Fraud Operations organization and strategy. Leads the day-to-day operations of the fraud detection areas - including core business processes and technologies in alignment with compliance policies and procedures. Executes projects and business process improvement initiatives required to achieve defined business outcomes. Partners, collaborates, and influences effectively across the enterprise product leaders as well as the line of business leaders to ensure they are considering fraud implications. Identifies and tracks fraud violations for the enterprise. Collaborates with industry partners and peers to identify new fraud strategies and technologies, discusses fraud trends and effective mitigation tactics. Builds and oversees a team of internal and external third-party service providers for fraud operations through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in fraud operations to include prevention, detection, operational risk, credit risk, regulatory adherence, funds availability, and/or model development within a financial services organization. 4 years of people leadership experience in building, managing and/or developing high-performing teams. Demonstrated experience, knowledge and exposure to bank regulations, particularly Reg E, Reg CC, UDAAP, FACTA, and Reg Z. Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E. What sets you apart: Experience in Claims operations (fraud & non fraud dispute). 5 years of experience in claims operations/risk. 5 years or more in leadership within a large and/or multi-site contact center. Experience Driving transformational change in large call center environment. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise-wide improvements. What we offer: Compensation: The salary range for this position is: $169 780. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
03/21/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Manages and drives creation of the Bank Fraud and Non-Fraud Disputes Center of Excellence, within Bank Contact Center, and in strong partnership with Bank Claims Operations. Leads team of over 500 contact center employees who will be trained as subject matter experts in handling Bank Fraud and Non-Fraud Disputes member servicing. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads the Bank Fraud and Non-Fraud Disputes COE teams in a continuous effort to improve the member experience. Explores member feedback and data from the member experience and maps member feedback and behavior to identify pain points and new opportunities. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Colorado Springs, CO, Charlotte, NC, Tampa Fl, or Phoenix, AZ. Occasional Travel will be required. What you'll do: Leads the design, execution and implementation of USAA's Fraud Operations organization and strategy. Leads the day-to-day operations of the fraud detection areas - including core business processes and technologies in alignment with compliance policies and procedures. Executes projects and business process improvement initiatives required to achieve defined business outcomes. Partners, collaborates, and influences effectively across the enterprise product leaders as well as the line of business leaders to ensure they are considering fraud implications. Identifies and tracks fraud violations for the enterprise. Collaborates with industry partners and peers to identify new fraud strategies and technologies, discusses fraud trends and effective mitigation tactics. Builds and oversees a team of internal and external third-party service providers for fraud operations through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in fraud operations to include prevention, detection, operational risk, credit risk, regulatory adherence, funds availability, and/or model development within a financial services organization. 4 years of people leadership experience in building, managing and/or developing high-performing teams. Demonstrated experience, knowledge and exposure to bank regulations, particularly Reg E, Reg CC, UDAAP, FACTA, and Reg Z. Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals. Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience. Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E. What sets you apart: Experience in Claims operations (fraud & non fraud dispute). 5 years of experience in claims operations/risk. 5 years or more in leadership within a large and/or multi-site contact center. Experience Driving transformational change in large call center environment. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise-wide improvements. What we offer: Compensation: The salary range for this position is: $169 780. USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/20/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/20/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/20/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/20/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/20/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
03/19/2025
Full time
Being a part of Levo means being a part of an organization where people matter - not just their money. Our Human Resources department works to create a service-driven and supportive employee experience. As the Human Resources Manager, you manage the day-to-day human resource functions of the credit union, lead the recruitment efforts and practices, administer and monitor human resource programs, ensure compliance with credit union policies as well as external rules and regulations, participate in developing department systems, goals, and objectives, and provide staff and managers with an effective resource for improving the employee experience. Levo expresses the uplift you get from being an important part of something bigger than yourself. We take the mystery out of money and provide resources to make the journey more accessible and enjoyable for our members. What we do daily makes a difference in the lives of others and the community we love: offering financial tools and services that fit modern life, providing expert advice, and listening and helping members chart their next steps. The best thing an employer can do is give you the support you need to succeed. Working for Levo allows you to develop personally, professionally, and financially in an inviting, friendly, and fun environment. Excellent benefits include health, vision, dental, paid time off, paid holidays and great daytime hours, a pension plan, a 401(k) option, volunteer hours, and many more! Full-time: $63,000.00 to $90,000.00, depending on experience Human Resources Manager Essential Duties and Responsibilities include the following: Plan and organize all activities of the department. Participate in the development of systems, goals, and objectives that provide efficiencies and achieve our corporate goals and objectives. Conduct recruitment efforts for all supervisors. Create effective advertising strategies and utilize Internet resources. Evaluate and screen all applicants for employment, interview candidates, and if necessary, work through temporary and employment agencies to locate personnel. Recommend qualified candidates to managers and supervisors for selection, with a goal of promoting qualified internal candidates whenever possible. Maintain control and setting up of the Applicant Tracking System including all employment application files. Conduct background screenings via a third-party vendor with a solid understanding of the application and use of assessment tools and credit reports, etc. Monitor effectiveness of recruitment efforts. Actively involved in development and maintenance of affirmative action program. Maintain and file necessary records, reports, and logs to conform to equal employment opportunity regulations. Provide HR guidance, coaching and feedback to managers and supervisors in fulfilling their supervisory responsibilities including interviewing and hiring, use of assessments, performance management and guidance during employee terminations. Responsible for new employee HR onboarding process. Assist with daily administrative maintenance of the performance management system. Provide feedback and direction on ways to improve the performance management process. Advise managers and supervisors on desired corrective and disciplinary actions, offering alternative and objective solutions. Provide employee relations counseling when necessary. Direct the preparation and execution of employee separation actions such as checklists, notices, documents, and distributions. Conduct exit interviews monitoring trends and informing management of the results. Administer benefits programs including claims resolution, reporting, reviewing invoices for payment, annual re-evaluation of plans and policies and coordination or enrollment and education programs. Ensure timely distribution of plan documents or other benefit plan descriptions. Prepare annual benefits budget. Administer employee claims for FMLA, Short-term Disability, Worker's Compensation and Unemployment. Investigate and respond to any request for accommodation. Perform common administration duties of credit union retirement programs such as DB pension plan, 401(k) plan, and 457(b) plan. Ensure daily administration tasks such as changes and enrollments are completed either directly or through subordinate employees. Oversee payroll administration including supporting documentation, tax payments, audit trails, timekeeping records and permanent employee records either directly or through subordinate employees. Ensure accuracy of information and compliance with State and Federal regulations pertaining to payroll. Insure all necessary supporting documents and reports are prepared and maintain complete confidentiality throughout the process. Prepare periodic reporting regarding earnings and withholdings, multiple worksite reporting, ACA reporting, and processing of W-2s. Establish and maintain HR documentation requirements, including, but not limited to human resources procedures, checklists, databases, recordkeeping, surveys and other required reporting. Stay abreast of laws, regulations, and compliance areas which affect personnel and employment relations. Identify legal requirements and government reporting regulations affecting HR functions and ensure policies, procedures, and reporting are updated and in compliance. Assure the VP Human Resources is informed of employee relations matters or potential legal issues. Comply with all credit union general policies, standards and procedures. Set an example in assuring confidentiality of all credit union business. Monitor career path programs and administer the ICING development process. Provide feedback to improve CAKE plans. Assist training area with mentoring and job shadow programs. Assist with maintenance of job descriptions. Assist hiring managers with setting new hire salaries and make recommendations for salary changes related to job transfers, promotions, and merit requests. Assist the VP HR with preparation of the Salary Budget. Participate in staff meetings and attend other meetings such as seminars. May be asked to back up select Training Department duties as necessary. Backfill common responsibilities of the VP HR in their absence. Human Resources Manager Specific Competencies : The ideal individual will be an intentional relationship builder with excellent business acumen and ethics. Must demonstrate ability to support change management, support organizational culture, and possess team leadership skills. Committed to supporting our community and developing relationships. Possess expert-level recruitment and staffing skills. Human Resources Manager Supervisory Responsibilities : Directly supervises the HR Specialist. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Human Resources Manager Education and Experience : Associate degree from a two-year college or technical school; and 3-5 years related experience; or an equivalent combination of education and experience. Prior managerial or supervisory experience is required. Requirements Human Resources Manager Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Communication and Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should stay up to date with their technological skills. They should have knowledge of payroll systems, spreadsheet software and word processing software. Certificates, Licenses, Registrations: A PHR, SPHR, or SHRM-CP is highly desired. Other Qualifications: To perform this job successfully, an individual must have a thorough knowledge and understanding of general HR law as well as credit union policies and procedures. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to walk and stand . click apply for full job details
State Farm Mutual Automobile Insurance Company
Boston, Massachusetts
Location US Job Category Technology and UX Position Type Regular Full Time Req ID 39922 Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Khakis optional At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! T ake a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! Responsibilities We are seeking LEAD GOSU SOFTWARE ENGINEERS who have 8+ years working experience with PolicyCenter (Gosu) and Full Stack development to join our State Farm team! State Farm is focused on modernization efforts within the Property & Casualty systems. You will be joining a team in which collaborative self-directed individuals thrive. This engineer will be responsible for working with implementing complex solutions-including functional requirements, coding, support and agile team principles and leadership. This opportunity requires application development skills, writing and collaboration, and strong communication skills. Qualifications We are looking for candidates with: Advanced knowledge, understanding and experience with Guidewire PolicyCenter (Gosu, Gosu Plugins, Integration, and Screen Configuration) Advanced working knowledge and experience with Full Stack Design and Development (Java/J2EE, Python, JavaScript, React, Node.js, SQL, SOAP/REST, Spring Framework, Splunk, etc.) Advanced experience building and using CI/CD pipelines, leveraging tools like GitLab CI/CD, Jenkins and Docker Advanced experience with test automation and various products (Karate, Cucumber, Codecept, etc.) Experience designing, developing and deploying solutions on AWS Cloud technologies Experience with version control tools such as Git Guidewire Cerifications Additional Skills: Knowledge of agile methodologies Ability to diagnose and resolve complex problems/issues and provide technical consultation and direction to business and product team members Enthusiasm for innovation, diversity of thought, and new ideas Ability to collaborate and build relationships locally & across locations Clear communication skills, both verbal & written Strong aptitude and demonstrated ability to learn new languages and frameworks Possess technical curiosity and enthusiasm to learn new technologies and follow industry best-practices and trends Eagerness to provide mentorship and guidance to team members Experience with navigation and influencing others Qualified candidates may be considered for other positions. Work Arrangements: REMOTE: Qualified candidates (outside of hub locations listed below) may be considered for 100% remote work arrangements based on where a candidate currently resides or is currently located. HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment. HUB LOCATIONS : Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. Starting Salary Ranges based on experience, skillset and geographic location: $120,000 - $150,000 Plus potential yearly incentive pay: up to 18% of base salary For Los Angeles candidates: Pursuant to the Los Angeles Fair Change Initiative for Hiring, we will consider for employment qualified applicants with criminal histories. For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Competitive Benefits, including: 401k Plan Health Insurance Dental/Vision plans Life Insurance Paid Time Off Annual Merit Increases Tuition Reimbursement Health Initiatives For more details visit our Benefits site Application deadline is expected to close on 3/31/2025. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline. To submit an application, click "Apply" on the job listing page on the State Farm career Site. We are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture. PM22 IN22 Our Benefits PId9ddc1f5-
03/06/2025
Full time
Location US Job Category Technology and UX Position Type Regular Full Time Req ID 39922 Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Khakis optional At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! T ake a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! Responsibilities We are seeking LEAD GOSU SOFTWARE ENGINEERS who have 8+ years working experience with PolicyCenter (Gosu) and Full Stack development to join our State Farm team! State Farm is focused on modernization efforts within the Property & Casualty systems. You will be joining a team in which collaborative self-directed individuals thrive. This engineer will be responsible for working with implementing complex solutions-including functional requirements, coding, support and agile team principles and leadership. This opportunity requires application development skills, writing and collaboration, and strong communication skills. Qualifications We are looking for candidates with: Advanced knowledge, understanding and experience with Guidewire PolicyCenter (Gosu, Gosu Plugins, Integration, and Screen Configuration) Advanced working knowledge and experience with Full Stack Design and Development (Java/J2EE, Python, JavaScript, React, Node.js, SQL, SOAP/REST, Spring Framework, Splunk, etc.) Advanced experience building and using CI/CD pipelines, leveraging tools like GitLab CI/CD, Jenkins and Docker Advanced experience with test automation and various products (Karate, Cucumber, Codecept, etc.) Experience designing, developing and deploying solutions on AWS Cloud technologies Experience with version control tools such as Git Guidewire Cerifications Additional Skills: Knowledge of agile methodologies Ability to diagnose and resolve complex problems/issues and provide technical consultation and direction to business and product team members Enthusiasm for innovation, diversity of thought, and new ideas Ability to collaborate and build relationships locally & across locations Clear communication skills, both verbal & written Strong aptitude and demonstrated ability to learn new languages and frameworks Possess technical curiosity and enthusiasm to learn new technologies and follow industry best-practices and trends Eagerness to provide mentorship and guidance to team members Experience with navigation and influencing others Qualified candidates may be considered for other positions. Work Arrangements: REMOTE: Qualified candidates (outside of hub locations listed below) may be considered for 100% remote work arrangements based on where a candidate currently resides or is currently located. HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment. HUB LOCATIONS : Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. Starting Salary Ranges based on experience, skillset and geographic location: $120,000 - $150,000 Plus potential yearly incentive pay: up to 18% of base salary For Los Angeles candidates: Pursuant to the Los Angeles Fair Change Initiative for Hiring, we will consider for employment qualified applicants with criminal histories. For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Competitive Benefits, including: 401k Plan Health Insurance Dental/Vision plans Life Insurance Paid Time Off Annual Merit Increases Tuition Reimbursement Health Initiatives For more details visit our Benefits site Application deadline is expected to close on 3/31/2025. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline. To submit an application, click "Apply" on the job listing page on the State Farm career Site. We are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture. PM22 IN22 Our Benefits PId9ddc1f5-
State Farm Mutual Automobile Insurance Company
Jacksonville, Florida
Location US-FL-Jacksonville Job Category Legal, Compliance, and Risk Management Position Type Regular Full Time Req ID 40523 Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PI87a97f1d2d19-3954
03/04/2025
Full time
Location US-FL-Jacksonville Job Category Legal, Compliance, and Risk Management Position Type Regular Full Time Req ID 40523 Overview Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a team and do some good! Responsibilities As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. In 2024, the Leadership Council on Legal Diversity named State Farm a Top Performer and Compass Award Winner. Additionally, Fortune named State Farm one of the Worlds Most Admired Companies. Our mission is to provide high quality legal services in a cost-effective manner and to act as strategic thinking partners for our client and customers. To succeed, we need self-starters who are agile, creative, collaborative, strategic, passionate, and communicative. W. Eric Fasking & Associates, insurance staff counsel for State Farm Insurance Companies, is seeking an Attorney to join our growing Jacksonville Claim Litigation office. All levels of experience are welcome. While every day can provide different experiences and opportunities, State Farm attorneys maintain their own caseload from inception to conclusion. The role involves case ownership, participating in litigation events, and meeting with clients. We encourage a collaborative environment where our attorneys can assist each other and have access to support staff while maintaining ownership of their files. As a result of not being billed by the hour, our attorneys have the opportunity to strategize on trial and case development as it passes through litigation. State Farm creates an environment inclusive of career development opportunities. The position is classified as a hybrid role, meaning that the work arrangement calls for hours in the office and virtually. Everyone in a hybrid role is required to spend time in the office. Work arrangements could change over time based on business needs. Location: 1301 Riverplace Boulevard, Suite 1904, Jacksonville, FL Responsibilities will include but are not limited to: Handles litigation and other legal assignments in accordance with guidelines established by the Law Department Prepare and summarize reports for proceedings Trial strategy and case development Attends litigation events including trials, mediations, depositions, and hearings Qualifications Previous Experience Required 2+ years civil courtroom/trial experience handling automobile injury lawsuits preferred. Personal injury, workers compensation, and medical malpractice will be considered. Significant criminal jury trial experience will be considered Key Skills Required Jury trial, mediation, deposition experience File ownership Knowledge of local and state discovery rules, trial procedures, and applicable substantive law commensurate with level of experience Effective written and oral communication skills Ability to work in a team setting Technology/Software Experience Required Ability to work efficiently with cases in electronic form Working knowledge of a Case Management system Working Knowledge of a Document Storage system Education Requirements Including Licenses and Certifications J.D. from an A.B.A. Accredited Law School, with excellent academic credentials Must have an active law license to practice in the state of Florida and a member in good standing with the State Bar of Florida Additional Details: Applicants are required to be eligible to lawfully work in the U.S. immediately. State Farm will not sponsor applicants for U.S. work opportunities. Other than authorized and pro bono work, incumbents are not permitted to handle any legal business outside of State Farm and candidates must cease all outside practice and all suit involvement before joining State Farm. Travel via personal or commercial transportation to job related activities is an essential function. =RC1 Our Benefits Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $104,000.00-$160,000.00 High end of the range limited to applicants with significant relevant experience Starting salary will be based on skills, background, and experience At State Farm, we offer more than just a paycheck. Check our suite of benefits designed to give you flexibility you need to take fare of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits , locations , and the hiring process of joining the State Farm team! PI87a97f1d2d19-3954
Job Information Job Title Underwriting Process and Technology Manager Home Department: Underwriting Technical Services Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Remote/Telecommuting Options This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located in Wisconsin. To learn more, visit us at: Overview Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an experienced Underwriting Process and Technology Manager . This position is responsible for leading the Underwriting division in advancing the quality and effectiveness of underwriting questions and rules, business rules, data elements and procedures through root-cause analysis, process improvements, and system enhancements while also considering upstream and downstream impacts that result in profitable growth. This role will collaborate with all business units within the Underwriting division and cross-functionally with other departments, while ensuring strong alignment with Information Technology, Actuary, Data Analytics, Product Development, Enterprise Agility Office, and Continuous Improvement (CI) efforts. This role will collaborate with the Staff Underwriting and Automation team and provide a high-level of technical support. Additionally, this role is involved with assessing and utilizing third-party vendors, integrations, and data sources that will support the underwriting of new business quoting and renewal processes. About the Role Looks for opportunities for straight through processing (STP), that will streamline and improve underwriting processes resulting in efficiency gains, expense reduction, and profitable growth. Analyzes and interprets data to understand how the system and processes can be used to improve underwriting profitability and performance. Manages and prioritizes projects and initiatives, aligning them with the organization's strategic and operational goals. Identifies system needs and implements departmental projects, driving process improvements both within the department and across the organization. Engages Underwriting leadership team to establish project priorities across the department and understand key interdependencies throughout organization. Collaborates closely with diverse teams to gather business requirements and translate them into effective technical solutions. Understands and creates comprehensive user stories, author requirement artifacts, and develops detailed technical project documentation, including mapping requirements for integration into the policy administration system. Documents requirements related to User Interface changes, database alterations, data model updates, and logic modifications. Understands the technical processes from end to end, collaborating with technical teams to identify optimal solutions that meet user and business needs. Provides end user assistance when issues arise, ensuring proper reporting and prioritization while identifying potential workarounds. Analyzes complex business challenges and proposes solutions that enhance operational efficiency. Enhances, maintains, and troubleshoots business applications. Demonstrates proficiency in workflow automation, underwriting policies, and business rules. Provides training to employees as needed. Supports and promotes agile planning methodologies as a valuable way to consistently create, deliver, and implement a business-relevant software solution. Provides cross-functional leadership and direction to the department. Works with department technology leads and Subject Matter Experts (SME) to look for opportunities for continuous improvement and streamlining current procedures that will support future states. Utilizes and evolves processes used for performing and tracking Quality Assurance (QA) and User Acceptance testing any resulting incident generated bypass/fail test events. About Yo u You enjoy mentoring and empowering others. You are decisive and take calculated risks; you see conflict as opportunities. You have an awareness of when, how, and to whom to delegate. You are fact-based, decisive, and enjoy problem solving. You're committed to professional development. You thrive in a fast-changing environment and seek opportunities for improvement. What it Will Take Bachelor's degree in business or a related field. Minimum of 7 years of experience in underwriting, commercial insurance, technical operations, or a related field, at a level that provides evidence of process knowledge. Minimum of 3 years of experience managing others as demonstrated in a supervisory position or through managing projects requiring skill and influence. Excellent verbal and written communication skills. Strong strategic thinking skills with an ability to establish plans with no existing roadmap. Applied understanding of continuous improvement and Lean Six Sigma highly desirable. High level of competency with information technology, including IT certifications in Project Management and/or Business Analysis highly desirable. What Society Can Offer Comprehensive Benefits Package : Salary with bonus plan; health, dental, life, and vision insurance R etirement : Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan W ork-Life Balance : Company-paid holidays; flexible scheduling; PTO; telecommuting options E ducation : Career Coaching; company-paid courses; student loan and tuition reimbursement C ommunity : Charitable Match; paid volunteer time; team sponsorships W ellness : Employee Assistance Program; wellness initiatives/rewards; health coaching; and more Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace. PIc4b30b2dc0e1-2303
03/03/2025
Full time
Job Information Job Title Underwriting Process and Technology Manager Home Department: Underwriting Technical Services Employment Status: Exempt; Full-time Schedule: 40 hours/week with Flexible Scheduling Opportunities Position Location: Remote/Telecommuting Options This position offers flexible remote/hybrid work scheduling and we are targeting candidates who are located in Wisconsin. To learn more, visit us at: Overview Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society. Society Insurance is seeking an experienced Underwriting Process and Technology Manager . This position is responsible for leading the Underwriting division in advancing the quality and effectiveness of underwriting questions and rules, business rules, data elements and procedures through root-cause analysis, process improvements, and system enhancements while also considering upstream and downstream impacts that result in profitable growth. This role will collaborate with all business units within the Underwriting division and cross-functionally with other departments, while ensuring strong alignment with Information Technology, Actuary, Data Analytics, Product Development, Enterprise Agility Office, and Continuous Improvement (CI) efforts. This role will collaborate with the Staff Underwriting and Automation team and provide a high-level of technical support. Additionally, this role is involved with assessing and utilizing third-party vendors, integrations, and data sources that will support the underwriting of new business quoting and renewal processes. About the Role Looks for opportunities for straight through processing (STP), that will streamline and improve underwriting processes resulting in efficiency gains, expense reduction, and profitable growth. Analyzes and interprets data to understand how the system and processes can be used to improve underwriting profitability and performance. Manages and prioritizes projects and initiatives, aligning them with the organization's strategic and operational goals. Identifies system needs and implements departmental projects, driving process improvements both within the department and across the organization. Engages Underwriting leadership team to establish project priorities across the department and understand key interdependencies throughout organization. Collaborates closely with diverse teams to gather business requirements and translate them into effective technical solutions. Understands and creates comprehensive user stories, author requirement artifacts, and develops detailed technical project documentation, including mapping requirements for integration into the policy administration system. Documents requirements related to User Interface changes, database alterations, data model updates, and logic modifications. Understands the technical processes from end to end, collaborating with technical teams to identify optimal solutions that meet user and business needs. Provides end user assistance when issues arise, ensuring proper reporting and prioritization while identifying potential workarounds. Analyzes complex business challenges and proposes solutions that enhance operational efficiency. Enhances, maintains, and troubleshoots business applications. Demonstrates proficiency in workflow automation, underwriting policies, and business rules. Provides training to employees as needed. Supports and promotes agile planning methodologies as a valuable way to consistently create, deliver, and implement a business-relevant software solution. Provides cross-functional leadership and direction to the department. Works with department technology leads and Subject Matter Experts (SME) to look for opportunities for continuous improvement and streamlining current procedures that will support future states. Utilizes and evolves processes used for performing and tracking Quality Assurance (QA) and User Acceptance testing any resulting incident generated bypass/fail test events. About Yo u You enjoy mentoring and empowering others. You are decisive and take calculated risks; you see conflict as opportunities. You have an awareness of when, how, and to whom to delegate. You are fact-based, decisive, and enjoy problem solving. You're committed to professional development. You thrive in a fast-changing environment and seek opportunities for improvement. What it Will Take Bachelor's degree in business or a related field. Minimum of 7 years of experience in underwriting, commercial insurance, technical operations, or a related field, at a level that provides evidence of process knowledge. Minimum of 3 years of experience managing others as demonstrated in a supervisory position or through managing projects requiring skill and influence. Excellent verbal and written communication skills. Strong strategic thinking skills with an ability to establish plans with no existing roadmap. Applied understanding of continuous improvement and Lean Six Sigma highly desirable. High level of competency with information technology, including IT certifications in Project Management and/or Business Analysis highly desirable. What Society Can Offer Comprehensive Benefits Package : Salary with bonus plan; health, dental, life, and vision insurance R etirement : Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan W ork-Life Balance : Company-paid holidays; flexible scheduling; PTO; telecommuting options E ducation : Career Coaching; company-paid courses; student loan and tuition reimbursement C ommunity : Charitable Match; paid volunteer time; team sponsorships W ellness : Employee Assistance Program; wellness initiatives/rewards; health coaching; and more Society Insurance prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Society Insurance also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans with Disabilities Act and applicable state and local laws. Society Insurance is a drug-free workplace. PIc4b30b2dc0e1-2303
Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Regional Back Office Manager oversees the back office management of dental practices in the region. The Regional Back Office Manager participates in the hiring and training of Lead Assistants. They are responsible for the hiring and training of General Practice (GP) and Specialty Dental Assistants. The Regional Back Office manager will develop their team through effective leadership, coaching, and mentoring of the region's GP Lead Assistant and Specialty DAs. The Regional Back Office Manager will develop a culture where the General and Specialty DA teams are fully integrated at the office level creating a cohesive office environment between the General and Specialty Teams. Responsibilities Provide effective leadership, coaching, and mentoring of Lead Assistants and DAs to assist in the growth of the region and future of the company Manage scheduling of a master specialty calendar for Specialists and Specialty Assistants, ensuring the offices are appropriately staffed Recruit, develop, and manage Dental Assistants for assigned region Conduct performance reviews and performance counseling when appropriate Work closely with the Regional to ensure the roles and responsibilities of both the region's GP Lead Assistants and Specialty DAs are being effectively managed at the field level Conduct performance reviews and performance counseling when appropriate Assist Operations Managers in the recruitment, hiring and development of new Lead Assistants within the region Qualifications High School Diploma or general education degree (GED) Three or more years of related experience in the dental industry Experience managing geographically dispersed teams. Associate or Bachelor's degree preferred Benefits Medical, dental and vision insurance Paid time off Child Care Assistance 401k Paid time to volunteer in your community Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
09/22/2021
Full time
Now is the time to join a fast growing organization. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The Regional Back Office Manager oversees the back office management of dental practices in the region. The Regional Back Office Manager participates in the hiring and training of Lead Assistants. They are responsible for the hiring and training of General Practice (GP) and Specialty Dental Assistants. The Regional Back Office manager will develop their team through effective leadership, coaching, and mentoring of the region's GP Lead Assistant and Specialty DAs. The Regional Back Office Manager will develop a culture where the General and Specialty DA teams are fully integrated at the office level creating a cohesive office environment between the General and Specialty Teams. Responsibilities Provide effective leadership, coaching, and mentoring of Lead Assistants and DAs to assist in the growth of the region and future of the company Manage scheduling of a master specialty calendar for Specialists and Specialty Assistants, ensuring the offices are appropriately staffed Recruit, develop, and manage Dental Assistants for assigned region Conduct performance reviews and performance counseling when appropriate Work closely with the Regional to ensure the roles and responsibilities of both the region's GP Lead Assistants and Specialty DAs are being effectively managed at the field level Conduct performance reviews and performance counseling when appropriate Assist Operations Managers in the recruitment, hiring and development of new Lead Assistants within the region Qualifications High School Diploma or general education degree (GED) Three or more years of related experience in the dental industry Experience managing geographically dispersed teams. Associate or Bachelor's degree preferred Benefits Medical, dental and vision insurance Paid time off Child Care Assistance 401k Paid time to volunteer in your community Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
03/24/2021
Full time
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
03/24/2021
Full time
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
Purpose of Job We are seeking a talented Senior Audit Manager - Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years' experience in large financial services internal audit department, * 5+ years' experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation * Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
03/24/2021
Full time
Purpose of Job We are seeking a talented Senior Audit Manager - Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years' experience in large financial services internal audit department, * 5+ years' experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation * Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
03/24/2021
Full time
Purpose of Job We are seeking a talented Senior Audit Manager Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For, and we've ranked among Victory Media's Top 10 Military Friendly Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years experience in large financial services internal audit department, * 5+ years experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. *Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards () For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
Purpose of Job We are seeking a talented Senior Audit Manager - Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years' experience in large financial services internal audit department, * 5+ years' experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation * Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time
03/24/2021
Full time
Purpose of Job We are seeking a talented Senior Audit Manager - Consumer Banking for our San Antonio, TX, Phoenix, AZ, Plano, TX or Tampa, FL facilities. Relocation assistance is available for this position. Remote work is not available. About USAA USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply. Purpose of the Job Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. Job Requirements PRIMARY RESPONSIBILITIES * Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. * Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. * Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. * Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. * Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. * Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. * Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. * Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. * Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. * Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. * Communicates effectively with business/clients to include delivering both risk-based and difficult messages. * May be asked to communicate with regulators and executive leaders. * Provides recommendations on staffing assignments to audit leadership and guidance to staff members. * Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. * May deliver audit team end of engagement evaluations. * Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. * Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and * assists with execution of the annual plan. MINIMUM REQUIREMENTS * Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology OR four additional years of related experience beyond minimum required may be substituted in lieu of a degree. * 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. * Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. * Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. * Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. * Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. * Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. * Experience in overseeing work with both internal and external partners in a highly collaborative environment * Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. * Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. PREFERRED REQUIREMENTS * 8+ years' experience in large financial services internal audit department, * 5+ years' experience supervising or leading end-to-end engagements as the Auditor-in-Charge (AIC) and/or leadership experience within consumer banking audit * Demonstrated knowledge of internal controls, business and information technology risks and/or audit techniques in a large financial services organization * Demonstrated knowledge of the banking regulatory environment for large financial services * Experience working in a highly regulated environment, and reviewing work product with external regulators * Ability to develop innovative audit strategies and methodologies * Advanced knowledge of Consumer Banking products and processes with focus on Deposits, Payment Systems, or Money Movement risk and controls (ACH, P2P, Wires, Check Processing, Bill Pay, Remote Deposit Capture, etc) * Exceptional communication and project management skills * Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), or other relevant business designation * Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographical differential, it may be applied based on your work location) Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors. * Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting. Last day for internal candidates to apply to the opening is 1/26/2021 by 11:59 pm CST time