Café Coach - Westfield Southcenter Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Tukwila, WA: $104,500 - $115,500 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/12/2025
Full time
Café Coach - Westfield Southcenter Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Tukwila, WA: $104,500 - $115,500 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Coach- Boulder Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boulder, CO: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/12/2025
Full time
Café Coach- Boulder Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boulder, CO: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Coach - Hyde Park Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/12/2025
Full time
Café Coach - Hyde Park Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Coach - Kenwood Towne Centre Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cincinnati, OH: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/12/2025
Full time
Café Coach - Kenwood Towne Centre Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer Service, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer Service, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cincinnati, OH: $95,000 - $105,000 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Coach- Downtown LA Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Los Angeles, CA: $104,500 - $115,500 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
05/12/2025
Full time
Café Coach- Downtown LA Café Coach Welcome to a new idea in banking. Here at Capital One, we're redefining how people bank. You see, we believe banking should fit our customers' everyday lives - not the other way around. Our Capital One Café is a welcoming environment where customers can try out our digital and financial tools, grab a great cup of coffee and get to know our Ambassadors (and each other). It's a place where they can recharge their mobile devices, plug into some free WiFi and learn new ways to save time and money. We're redefining the typical work experience, too. Our Café team exists to enhance the financial lives of people in the communities we serve. And we're not just looking to fill open positions - we seek outgoing, passionate people who love connecting, teaching and interacting with individuals and the community as a whole and really want to be a part of this whole reimagined banking experience. As the Café Coach, you'll have the unique role of leading a Café team and facilitating legendary experiences for our Customers. As the face of Capital One in the community, you'll build alliances with local organizations and collaborate with vendors to generate new business. You're more than just a manager for the Café Ambassador team, you'll be a trusted mentor and guide for their individual development and overall team performance. Don't just take our word for it, check out what our Café Ambassadors and Café Coaches have to say about their experience at Capital One, and learn more about working in our Cafés: Here's what we're looking for in you: - You're a mentor. You'll lead by example and help our Café Ambassadors develop professionally, personally, and as a high-performing team. - You're obsessed with the Café experience and bring our brand to life. You'll take pride in maintaining the physical space and coaching Café Ambassadors to create a welcoming environment for Café customers and visitors. - You're a forward thinker and drive continuous improvement. You never settle for the status quo. In fact, discovery drives you, and you're bringing everyone along for the ride. - You're a proven leader with a franchise ownership attitude. You've been there, done that as a manager of a team focused on achieving and exceeding customer-based goals and metrics. - You're friendly and engaging and can connect with Café visitors and regulars alike. Yep, you're a people person - whether you're handing out free coffee cards, helping folks with technology challenges or simply showing off some of the cool services and products we offer. - You're part of the community and have a deep understanding of your market. You'll work with local businesses, nonprofits and charities to plan events both in and outside of the Café. - You're naturally curious and like to learn. We'll teach you what Capital One has to offer our customers - products, services and experiences - to help steer them in the right direction toward their financial goals. - You're digitally savvy. You'll showcase what's possible in our physical space and how to easily navigate our mobile and online experience. - You're a customer advocate. You are always within reach when our customers need assistance. They rely on you to steer them in the right direction. You listen with patience and offer advice that's concise and easy to understand. - You're a team player. You'll work with an energized team of Café Ambassadors and help inspire your teammates as they inspire you If you're nodding along and like what you're reading, let's talk. Basic Qualifications: - High School Diploma, GED, or Equivalent Certification - At least 2 years of Customer, Retail, or Financial Services experience - At least 1 year of People Management experience or 2 years Retail Bank Experience Preferred Qualifications: - 3+ years of Customer, Retail, or Financial Services experience - 2+ years of People Management experience - Bachelor's Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Los Angeles, CA: $104,500 - $115,500 for Cafe Coach Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Your Role Work schedule is Mon-Fri 10am- 7pm The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members' care including clinical nurses and treating physicians. The Regional Registered Nurse Case Manager will report to the FEP Care Management Department Manager. In this role you will determine, develop, and implement a plan of care based on accurate and comprehensive assessment of the member's needs Your Work In this role, you will: Coordinate care for lower level of care such Skilled Nursing Facility, Home Health, Home Infusion, Acute Rehab, Long-term Acute Care Hospital, Hospice, and other community program as appropriate Perform effective discharge planning and collaborate with member's support system and health care professionals involved in the continuum of care Provides disease management education on core chronic conditions (Diabetes, Heart Failure, COPD, Asthma and Coronary Artery Disease). Outreach to members with HEDIS Care Gaps to assist with closure Apply detailed knowledge of FEP PPO and Blue Shield of California's established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case Research and design treatment/care plans to promote quality of care, cost effective health care services based on medical necessity complying with contract for each appropriate plan type Provide Referrals to Quality Management (QM), Disease Management (DM) and Appeals and Grievance department (AGD) Recognize the clients right to self-determination as it relates to the ethical principle of autonomy, including the client/family's right to make informed choices that may not promote the best outcomes, as determined by the healthcare team Design appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access and cost-effective outcomes Initiate and implement appropriate modifications in plan of care to adapt to changes occurring over time and through various settings Must be able to sit for extended periods of time and read information on one computer screen and apply that information on a second computer screen to complete documentation Your Knowledge and Experience Requires a current CA RN License. Bachelor of Science in Nursing or advanced degree preferred Certified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirements Requires at least 5 years of prior experience in nursing, healthcare or related field 3+ years managed care experience preferred. Comprehensive knowledge of case management, discharge planning, utilization management, disease management and community resources preferred Behavioral health, oncology, or OB/NICU/pediatrics experience preferred Strong electronic clinical documentation skills, independent problem identification and resolution skills Knowledge of coordination of care, prior authorization, level of care and length of stay criteria sets desirable Competent understanding of NCQA and federal regulatory requirements Demonstrate leadership, project management and program evaluation skills and ability to interact with all levels including senior management and influence decision-making Demonstrates professional judgment, and critical thinking, to promote the delivery of quality, cost-effective care. This judgment is based on medical necessity including intensity of service and severity of illness within contracted benefits and appropriate level of care
05/11/2025
Full time
Your Role Work schedule is Mon-Fri 10am- 7pm The Federal Employee Program (FEP) team performs integrated case management (CM) and disease management (DM) activities demonstrating clinical judgment and independent analysis, collaborating with members and those involved with members' care including clinical nurses and treating physicians. The Regional Registered Nurse Case Manager will report to the FEP Care Management Department Manager. In this role you will determine, develop, and implement a plan of care based on accurate and comprehensive assessment of the member's needs Your Work In this role, you will: Coordinate care for lower level of care such Skilled Nursing Facility, Home Health, Home Infusion, Acute Rehab, Long-term Acute Care Hospital, Hospice, and other community program as appropriate Perform effective discharge planning and collaborate with member's support system and health care professionals involved in the continuum of care Provides disease management education on core chronic conditions (Diabetes, Heart Failure, COPD, Asthma and Coronary Artery Disease). Outreach to members with HEDIS Care Gaps to assist with closure Apply detailed knowledge of FEP PPO and Blue Shield of California's established medical/departmental policies, clinical practice guidelines, community resources, contracting and community care standards to each case Research and design treatment/care plans to promote quality of care, cost effective health care services based on medical necessity complying with contract for each appropriate plan type Provide Referrals to Quality Management (QM), Disease Management (DM) and Appeals and Grievance department (AGD) Recognize the clients right to self-determination as it relates to the ethical principle of autonomy, including the client/family's right to make informed choices that may not promote the best outcomes, as determined by the healthcare team Design appropriate and fiscally responsible plan of care with targeted interventions that enhance quality, access and cost-effective outcomes Initiate and implement appropriate modifications in plan of care to adapt to changes occurring over time and through various settings Must be able to sit for extended periods of time and read information on one computer screen and apply that information on a second computer screen to complete documentation Your Knowledge and Experience Requires a current CA RN License. Bachelor of Science in Nursing or advanced degree preferred Certified Case Manager (CCM) Certification or is in process of completing certification when eligible based on CCM application requirements Requires at least 5 years of prior experience in nursing, healthcare or related field 3+ years managed care experience preferred. Comprehensive knowledge of case management, discharge planning, utilization management, disease management and community resources preferred Behavioral health, oncology, or OB/NICU/pediatrics experience preferred Strong electronic clinical documentation skills, independent problem identification and resolution skills Knowledge of coordination of care, prior authorization, level of care and length of stay criteria sets desirable Competent understanding of NCQA and federal regulatory requirements Demonstrate leadership, project management and program evaluation skills and ability to interact with all levels including senior management and influence decision-making Demonstrates professional judgment, and critical thinking, to promote the delivery of quality, cost-effective care. This judgment is based on medical necessity including intensity of service and severity of illness within contracted benefits and appropriate level of care
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Rotating Days (every other weekend required) Site Location Genesis Maryville, Tn 37801 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
05/11/2025
Full time
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Rotating Days (every other weekend required) Site Location Genesis Maryville, Tn 37801 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
Summary SUMMARY: Provides direct patient care and education of social work related activities within the Palliative Care Program. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Works with the palliative leadership to coordinate social work services across the system and outpatient clinics. 2. Assesses risk and intervenes clinically to identify potential for complicated grief and explores anticipatory bereavement related to possible death and multiple aspects of loss and adaptation along the continuum of illness. 3. Provides clinical guidance and consultation to interdisciplinary primary teams, including social workers and case managers, prompting continuity of care and primary palliative care, as well as safe and comprehensive care coordination and discharge planning as indicated. 4. Provides strengths-based, person and family centered, comprehensive psychosocial assessment 5. Serves as the liaison across the health care system regarding palliative care education and outreach. 6. Assists with program development for community outreach and caregiver support. 7. Assists palliative care clinicians in education across the system. 8. Provides training to social work staff on primary palliative care skills, goals of care conversations, and advanced care planning. 9. Performs other duties as assigned. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. MINIMUM QUALIFICATIONS: Required Education: Master's degree in Social Work from an accredited college or university. Required Experience: Three years post-MSW experience. Preferred Experience: Three years experience within a Palliative Care or Hospice environment. Required Licenses/Certifications: Valid license as a Clinical Social Worker (LCSW) in the State of California. Preferred Licenses/Certifications: Professional certification in the area of Palliative Care. Highland General Hospital Palliative Care Full Time Day Care Management FTE: 1
05/11/2025
Full time
Summary SUMMARY: Provides direct patient care and education of social work related activities within the Palliative Care Program. DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE : The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification. 1. Works with the palliative leadership to coordinate social work services across the system and outpatient clinics. 2. Assesses risk and intervenes clinically to identify potential for complicated grief and explores anticipatory bereavement related to possible death and multiple aspects of loss and adaptation along the continuum of illness. 3. Provides clinical guidance and consultation to interdisciplinary primary teams, including social workers and case managers, prompting continuity of care and primary palliative care, as well as safe and comprehensive care coordination and discharge planning as indicated. 4. Provides strengths-based, person and family centered, comprehensive psychosocial assessment 5. Serves as the liaison across the health care system regarding palliative care education and outreach. 6. Assists with program development for community outreach and caregiver support. 7. Assists palliative care clinicians in education across the system. 8. Provides training to social work staff on primary palliative care skills, goals of care conversations, and advanced care planning. 9. Performs other duties as assigned. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. MINIMUM QUALIFICATIONS: Required Education: Master's degree in Social Work from an accredited college or university. Required Experience: Three years post-MSW experience. Preferred Experience: Three years experience within a Palliative Care or Hospice environment. Required Licenses/Certifications: Valid license as a Clinical Social Worker (LCSW) in the State of California. Preferred Licenses/Certifications: Professional certification in the area of Palliative Care. Highland General Hospital Palliative Care Full Time Day Care Management FTE: 1
Program Manager Brown University To view the full job posting and apply for this position, go to: Job Description: About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University's benefits, visit the University Human Resources web page here for further information. About the Opportunity: The Haffenreffer Museum of Anthropology is Brown University's teaching and research museum. A resource across the university, we inspire creative and critical thinking about culture by fostering interdisciplinary understanding of the material world. Brown University is located in Providence, Rhode Island, on lands that are within the ancestral homelands of the Narragansett Indian Tribe. The Narragansett Indian Tribe, whose ancestors stewarded these lands with great care, continues as a sovereign nation today. We commit to working together to honor our past and build our future with truth. Responsibilities: The Manager of Museum Education and Programs is responsible for academic collections-based learning; public programming; pre-K-12 education; gallery access and visitor services; and community outreach at the Haffenreffer Museum of Anthropology. The role manages, designs, coordinates, and in some cases delivers these programs aligned with the museum's goal to create a welcoming and innovative educational environment. The role also manages HMA's education collections. This position works collaboratively across museum departments, university departments and centers, external partners, and Native American and other stakeholder communities. The role provides significant input into the museum's strategic direction and serves as a key advisor to museum leadership on matters of education, programming, exhibition, and other community outreach. Qualifications: Education and Experience Required: Bachelor's degree in Anthropology, Education, Museum Studies, or a related field and minimum 3-5 years' related experience. Preferred: Master's degree in a related field and minimum 3-5 years' related experience or equivalent relevant experience. Job Competencies Expertise in museum educational program design, development, and delivery. Record of effective collaboration with educators, guest speakers, artists, and/or community partners to create, organize, and deliver successful public programming. Ability to work effectively across educational topics. Exceptional organization and communication skills and ability to use related technologies. Ability to manage and mentor staff and volunteers. Budgeting experience is beneficial. Salary Grade: 10 Additional Information: Ability to travel locally and regionally to build community partnerships. Evening and weekend work required to support public programs. This position will require on site work at both HMA's Collections Research Center in Bristol, RI, and the Brown main campus in Providence, RI, for the next one to two years. Open until filled. For fullest consideration please submit within two weeks of the Brown University posting date. Brown University cannot provide visa sponsorship for this position. Benefits of Working at Brown: Information on the Benefits of Working at Brown can be found here . Recruiting Start Date: 2025-02-06 Job Posting Title: Program Manager Department: Haffenreffer Museum Grade: Grade 10 Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Scheduled Weekly Hours: 37.5 Position Work Location: Hybrid Eligible Statement on Equity, Diversity and Inclusion: All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment. Submission Guidelines: Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application. Still Have Questions? If you have any questions you may contact . EEO Statement: Brown University is an E-Verify Employer. As an EEO employer , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a2cc29ca23f25e4ebdec25162fbfe2c3
05/11/2025
Full time
Program Manager Brown University To view the full job posting and apply for this position, go to: Job Description: About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University's benefits, visit the University Human Resources web page here for further information. About the Opportunity: The Haffenreffer Museum of Anthropology is Brown University's teaching and research museum. A resource across the university, we inspire creative and critical thinking about culture by fostering interdisciplinary understanding of the material world. Brown University is located in Providence, Rhode Island, on lands that are within the ancestral homelands of the Narragansett Indian Tribe. The Narragansett Indian Tribe, whose ancestors stewarded these lands with great care, continues as a sovereign nation today. We commit to working together to honor our past and build our future with truth. Responsibilities: The Manager of Museum Education and Programs is responsible for academic collections-based learning; public programming; pre-K-12 education; gallery access and visitor services; and community outreach at the Haffenreffer Museum of Anthropology. The role manages, designs, coordinates, and in some cases delivers these programs aligned with the museum's goal to create a welcoming and innovative educational environment. The role also manages HMA's education collections. This position works collaboratively across museum departments, university departments and centers, external partners, and Native American and other stakeholder communities. The role provides significant input into the museum's strategic direction and serves as a key advisor to museum leadership on matters of education, programming, exhibition, and other community outreach. Qualifications: Education and Experience Required: Bachelor's degree in Anthropology, Education, Museum Studies, or a related field and minimum 3-5 years' related experience. Preferred: Master's degree in a related field and minimum 3-5 years' related experience or equivalent relevant experience. Job Competencies Expertise in museum educational program design, development, and delivery. Record of effective collaboration with educators, guest speakers, artists, and/or community partners to create, organize, and deliver successful public programming. Ability to work effectively across educational topics. Exceptional organization and communication skills and ability to use related technologies. Ability to manage and mentor staff and volunteers. Budgeting experience is beneficial. Salary Grade: 10 Additional Information: Ability to travel locally and regionally to build community partnerships. Evening and weekend work required to support public programs. This position will require on site work at both HMA's Collections Research Center in Bristol, RI, and the Brown main campus in Providence, RI, for the next one to two years. Open until filled. For fullest consideration please submit within two weeks of the Brown University posting date. Brown University cannot provide visa sponsorship for this position. Benefits of Working at Brown: Information on the Benefits of Working at Brown can be found here . Recruiting Start Date: 2025-02-06 Job Posting Title: Program Manager Department: Haffenreffer Museum Grade: Grade 10 Worker Type: Employee Worker Sub-Type: Regular Time Type: Full time Scheduled Weekly Hours: 37.5 Position Work Location: Hybrid Eligible Statement on Equity, Diversity and Inclusion: All positions require demonstrated ability to work collaboratively with faculty, staff, students, and other Brown and community stakeholders with diverse perspectives and demonstrated ability to contribute to an inclusive environment. Submission Guidelines: Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application. Still Have Questions? If you have any questions you may contact . EEO Statement: Brown University is an E-Verify Employer. As an EEO employer , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law. Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-a2cc29ca23f25e4ebdec25162fbfe2c3
Position Overview The RN Clinical Manager - Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended non licensed support services. This leader is responsible to provide staff orientation and ensure competence as a Preceptor and or ensure RN Case Manager/Preceptor resources are in place. Ensures that services are delivered according to licensing guidelines, professional medical standards and agency policies and procedures. Essential Job Functions: • Plans, develops, and manages the clinical programs, services, activities, and employees of the agency consistent with company policy and regional management directives. • Assists with the oversight of the agency's growth related to home care. • Serves as the clinical expert and assists with the operational and financial management of the agency. • Investigate and take appropriate actions on client/consumer complaints. • Participate in the recruiting, hiring, and identifying the training needs of clinical staff • Evaluates programs and services regularly to identify opportunities for improvement. • Conducts regular client home visits to ensure quality of care and performs home visits as needed. • Ensures client compliance with federal/state regulations through policy and procedure administration to staff. • Supervises all clinical staff (RN/LPN/CNA) and perform annual employee evaluations for all clinical staff. • Responsible for overseeing case management to ensure services that are financially sound. • Manage caseload as needed for client coverage. Why Join Our Team? • 401(k) with match • Health, Dental and Vision Benefits for employees at 30+ hours • Tuition Discounts and Reimbursement • PTO, Sick Time, and Paid Holidays • Nationwide career opportunities • Innovative technology to make your lives easier Requirements: • Registered Nurse licensure in the state of practice. • Obtain and maintain active CPR per agency policy. • Bachelor's degree preferred • Medicare Skilled Nursing experience and a basic understanding of OASIS • 3+ years RN experience in a healthcare setting (home health preferred) HHH As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California
05/11/2025
Full time
Position Overview The RN Clinical Manager - Home Health works under the direction and guidance of the Branch Administrator to provide supervision of all clinical staff working with high medical acuity clients and/or clients receiving extended non licensed support services. This leader is responsible to provide staff orientation and ensure competence as a Preceptor and or ensure RN Case Manager/Preceptor resources are in place. Ensures that services are delivered according to licensing guidelines, professional medical standards and agency policies and procedures. Essential Job Functions: • Plans, develops, and manages the clinical programs, services, activities, and employees of the agency consistent with company policy and regional management directives. • Assists with the oversight of the agency's growth related to home care. • Serves as the clinical expert and assists with the operational and financial management of the agency. • Investigate and take appropriate actions on client/consumer complaints. • Participate in the recruiting, hiring, and identifying the training needs of clinical staff • Evaluates programs and services regularly to identify opportunities for improvement. • Conducts regular client home visits to ensure quality of care and performs home visits as needed. • Ensures client compliance with federal/state regulations through policy and procedure administration to staff. • Supervises all clinical staff (RN/LPN/CNA) and perform annual employee evaluations for all clinical staff. • Responsible for overseeing case management to ensure services that are financially sound. • Manage caseload as needed for client coverage. Why Join Our Team? • 401(k) with match • Health, Dental and Vision Benefits for employees at 30+ hours • Tuition Discounts and Reimbursement • PTO, Sick Time, and Paid Holidays • Nationwide career opportunities • Innovative technology to make your lives easier Requirements: • Registered Nurse licensure in the state of practice. • Obtain and maintain active CPR per agency policy. • Bachelor's degree preferred • Medicare Skilled Nursing experience and a basic understanding of OASIS • 3+ years RN experience in a healthcare setting (home health preferred) HHH As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California
Requisition ID: 6441 Job Title: Global Strategic Marketing - Product Manager, Pain Management Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Provides leadership to manage the Pain portfolio, including ON-Q, AMBIT, COOLIEF, TRIDENT, and ESSENTEC brands with a global focus. This includes driving sustaining engineering efforts, extending the life cycle of current solutions, launching new products, and creating strategic playbooks for mature, emerging, and advancing markets. Additionally, leads claims, copy initiatives, and oversees special projects to ensure alignment with strategic goals. Provides leadership to develop and execute upstream marketing plans to grow global market share organically for the Pain portfolio. This includes long and near-term strategy development, global market playbook development, insights development (VOC and ethnography), product development and management, new business development, and successful global launches. Develops and helps manage key customer relationships in coordination with business unit & regional stakeholders. Provides leadership and expert knowledge to drive development of platform/category strategies and plans successful execution to deliver on global strategy goals. Primary Partners: Collaborates with Research & Development, Regional Marketing, Sales, Marketing Communications, Clinical and Medical Affairs, Regulatory, Quality, Finance, Product Supply, Clinical Advisory Board (CAB), and Health Economics. Principal Accountabilities: Supports the execution of the established Pain strategy, including innovation and sustaining engineering (EUMDR, SKU rationalization, and replacing EOL materials with new components). Comprehensive insight development to support the strategy, culminating in our brand promise to clinicians/patients and how we will deliver on the promise. Insights to be developed with qualitative methods (interview guides, in-person/virtual interviews, ethnography, and leveraging the Pain CAB) and quantitative methods (Kano, Conjoint, Max/Diff, and Gabor-Granger methods). Responsible for the development of a strategy and launch plan for new product lines, including market assessment, innovation roadmap, intellectual property, branding, pricing, positioning, messaging, marketing campaigns, training, initial forecasts, system set-up, and inventory establishment in coordination with regional marketing partners. Responsible for maintaining global pricing strategy Leads claims and copy initiatives to ensure accurate and effective communication of product benefits and features. Oversees special projects to drive strategic goals and ensure alignment with overall business objectives. Participated in the development of the global Pain KOL strategy and its execution. Monitors competitive activity and industry developments impacting the business. Contributes (but not as the core team lead) to the evaluation of inorganic opportunities (e.g., M&A, venture investments, licensing, and distribution agreements) in coordination with Corporate Development partners, including opportunity assessment, clinical evaluation, development of an investment thesis, due diligence, development/presentation of a business case/plan, and integration. Provides effective communication with GSM business partners and regional stakeholders to fully understand the requirements of the business and regions. Secures buy-in from regions on key strategies and tactics. Ensures seamless integration with cross-functional teams in R&D, Regulatory, Quality, Product Supply, and other functions as necessary for the product development process. Basic Qualifications: 2+ years of marketing experience preferably in the medical industry Bachelor's degree in engineering required, MBA preferred. Broad-based knowledge in medical device product management, including new product development and launch, strategy development, Voice of Customer processes, and collaborating with clinicians. Pain medical device experience preferred but not required. Ability to manage cross-functional teams without direct reporting relationships. Experience contributing to and driving strategic planning in a Medical Device organization. Global perspective and effectiveness in cross-cultural environments obtained from experience leading/managing global teams through a product launch process. Exceptional written, verbal, and presentation skills. Ability to travel 30% (including international travel). Based out of Alpharetta, GA Headquarters office. Preferred Qualifications: Experience with PAIN, GI, ICU, IR, NICU, and/or Pediatrics. MBA or equivalent experience preferred. Medical Device Marketing experience preferred. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. free onsite gym benefits on day 1 HQ region voted 'best place to live' by USA Today
05/11/2025
Full time
Requisition ID: 6441 Job Title: Global Strategic Marketing - Product Manager, Pain Management Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Provides leadership to manage the Pain portfolio, including ON-Q, AMBIT, COOLIEF, TRIDENT, and ESSENTEC brands with a global focus. This includes driving sustaining engineering efforts, extending the life cycle of current solutions, launching new products, and creating strategic playbooks for mature, emerging, and advancing markets. Additionally, leads claims, copy initiatives, and oversees special projects to ensure alignment with strategic goals. Provides leadership to develop and execute upstream marketing plans to grow global market share organically for the Pain portfolio. This includes long and near-term strategy development, global market playbook development, insights development (VOC and ethnography), product development and management, new business development, and successful global launches. Develops and helps manage key customer relationships in coordination with business unit & regional stakeholders. Provides leadership and expert knowledge to drive development of platform/category strategies and plans successful execution to deliver on global strategy goals. Primary Partners: Collaborates with Research & Development, Regional Marketing, Sales, Marketing Communications, Clinical and Medical Affairs, Regulatory, Quality, Finance, Product Supply, Clinical Advisory Board (CAB), and Health Economics. Principal Accountabilities: Supports the execution of the established Pain strategy, including innovation and sustaining engineering (EUMDR, SKU rationalization, and replacing EOL materials with new components). Comprehensive insight development to support the strategy, culminating in our brand promise to clinicians/patients and how we will deliver on the promise. Insights to be developed with qualitative methods (interview guides, in-person/virtual interviews, ethnography, and leveraging the Pain CAB) and quantitative methods (Kano, Conjoint, Max/Diff, and Gabor-Granger methods). Responsible for the development of a strategy and launch plan for new product lines, including market assessment, innovation roadmap, intellectual property, branding, pricing, positioning, messaging, marketing campaigns, training, initial forecasts, system set-up, and inventory establishment in coordination with regional marketing partners. Responsible for maintaining global pricing strategy Leads claims and copy initiatives to ensure accurate and effective communication of product benefits and features. Oversees special projects to drive strategic goals and ensure alignment with overall business objectives. Participated in the development of the global Pain KOL strategy and its execution. Monitors competitive activity and industry developments impacting the business. Contributes (but not as the core team lead) to the evaluation of inorganic opportunities (e.g., M&A, venture investments, licensing, and distribution agreements) in coordination with Corporate Development partners, including opportunity assessment, clinical evaluation, development of an investment thesis, due diligence, development/presentation of a business case/plan, and integration. Provides effective communication with GSM business partners and regional stakeholders to fully understand the requirements of the business and regions. Secures buy-in from regions on key strategies and tactics. Ensures seamless integration with cross-functional teams in R&D, Regulatory, Quality, Product Supply, and other functions as necessary for the product development process. Basic Qualifications: 2+ years of marketing experience preferably in the medical industry Bachelor's degree in engineering required, MBA preferred. Broad-based knowledge in medical device product management, including new product development and launch, strategy development, Voice of Customer processes, and collaborating with clinicians. Pain medical device experience preferred but not required. Ability to manage cross-functional teams without direct reporting relationships. Experience contributing to and driving strategic planning in a Medical Device organization. Global perspective and effectiveness in cross-cultural environments obtained from experience leading/managing global teams through a product launch process. Exceptional written, verbal, and presentation skills. Ability to travel 30% (including international travel). Based out of Alpharetta, GA Headquarters office. Preferred Qualifications: Experience with PAIN, GI, ICU, IR, NICU, and/or Pediatrics. MBA or equivalent experience preferred. Medical Device Marketing experience preferred. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. free onsite gym benefits on day 1 HQ region voted 'best place to live' by USA Today
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Rotating Days (every other weekend required) Site Location Smoky mtn Dr Maryville, Tn 37801 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
05/11/2025
Full time
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Rotating Days (every other weekend required) Site Location Smoky mtn Dr Maryville, Tn 37801 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
Requisition ID: 6491 Job Title: Enteral Feeding, Account Consultant - New Orleans, LA Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: New Orleans, LA Covering: Eastern Louisiana, Mississippi, Alabama and the Florida panhandle Nature and Scope: The Enteral Feeding Account Consultant is responsible for the positioning and selling of AVANOS Enteral Feeding related products and solutions within both Acute Care and Alternate Site care accounts/facilities/departments. Responsibilities entail all technical and conceptual sales aspects of the AVANOS Enteral Feeding product portfolio including, but not limited to, the validation of product cost/value proposition sustaining the existing book of business and leading to increased year on year sales as per the AVANOS Enteral Feeding sales plan and territory sales objectives. Product Responsibility: Enteral feeding tubes and accessories, radiologic/surgical tube placement kits, enteral feeding tube placement hardware (capital) and disposables, enteral feeding tube retention, enteral feeding intolerance, diagnostic and endoscopic accessories, and any other products as determined by commercial leadership. Markets Responsibilities and Call Points: Hospitals/Acute Care - Senior Administration, Gastroenterology, Endoscopy, Interventional Radiology, ICU/NICU, Pediatric/General Surgery (OR), Emergency Room (ER), Speech Pathology, Dietary, Education, Biomed, Case Management, and other departments as directed by commercial leadership; Alternate Site - Durable Medical Equipment (DME) companies, Home Health's, Skilled Nursing Facilities, Ambulatory Surgical Centers/Clinics, and Rehab facilities. Accountabilities: The ideal candidate for the Enteral Feeding Account Consultant will utilize personal skills, product knowledge, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The Enteral Feeding Account Consultant will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations (including bedside coaching and case support functions), product pricing, sales territory management, internal and external communication, accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory. Responsibilities: Sales positioning, analysis, and in-service implementation of all AVANOS Enteral Feeding product categories leading to year-on-year sales increases as per the AVANOS DH sales plan The development and demonstration of business value selling skills and overall AVANOS sales acumen Developing and maintaining expertise across the entire range of AVANOS EF products and service platforms Tactical implementation of selling and business activities developed by region, National Sales Director, and VP of Sales, to meet sales objectives Create and nurture high gain sales relationships with multiple decision makers and influencers within assigned accounts or markets (e.g., clinician, surgeons, physicians, department decision makers and/or administrators) Development and enforcement of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible Active collaboration with sales and marketing leadership, SOC Specialist(s), NICU Specialist(s), Clinical Education Specialist(s), internal partners/stakeholders, and customers Effective utilization of AVANOS EF sales and marketing resources and tools necessary to meet objectives Territory budget management and utilization of AVANOS EF sales support resources, per compliance policy Active participation with Region Manager in the strategic planning and execution processes Follow compliance and credentialing requirements for uninterrupted access to customer facilities Minimum Qualifications: Bachelor's degree required At least 3 or more years of sales experience in B2B or the healthcare industry Proof of a successful track record Demonstrate strong communication and interpersonal skills Evidence of continued personal and professional growth and development Excellent knowledge of PC based applications (Windows, Word, Excel, Outlook, and PowerPoint) is required Tactfully aggressive Comfortable in hospital setting Travel by car required Preferred Qualifications: 5 years of medical device sales experience Experience selling capital equipment Experience in Enteral Feeding products and related disease states Candidate ranked in top 10% of sales force Hospital sales experience experience Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
05/11/2025
Full time
Requisition ID: 6491 Job Title: Enteral Feeding, Account Consultant - New Orleans, LA Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: New Orleans, LA Covering: Eastern Louisiana, Mississippi, Alabama and the Florida panhandle Nature and Scope: The Enteral Feeding Account Consultant is responsible for the positioning and selling of AVANOS Enteral Feeding related products and solutions within both Acute Care and Alternate Site care accounts/facilities/departments. Responsibilities entail all technical and conceptual sales aspects of the AVANOS Enteral Feeding product portfolio including, but not limited to, the validation of product cost/value proposition sustaining the existing book of business and leading to increased year on year sales as per the AVANOS Enteral Feeding sales plan and territory sales objectives. Product Responsibility: Enteral feeding tubes and accessories, radiologic/surgical tube placement kits, enteral feeding tube placement hardware (capital) and disposables, enteral feeding tube retention, enteral feeding intolerance, diagnostic and endoscopic accessories, and any other products as determined by commercial leadership. Markets Responsibilities and Call Points: Hospitals/Acute Care - Senior Administration, Gastroenterology, Endoscopy, Interventional Radiology, ICU/NICU, Pediatric/General Surgery (OR), Emergency Room (ER), Speech Pathology, Dietary, Education, Biomed, Case Management, and other departments as directed by commercial leadership; Alternate Site - Durable Medical Equipment (DME) companies, Home Health's, Skilled Nursing Facilities, Ambulatory Surgical Centers/Clinics, and Rehab facilities. Accountabilities: The ideal candidate for the Enteral Feeding Account Consultant will utilize personal skills, product knowledge, and clinical expertise to maintain and build existing and new revenue within a set sales territory. The Enteral Feeding Account Consultant will be responsible for a continued demonstration of sales expertise of appropriate skills and functions that include but are not limited to product presentations, clinical presentations (including bedside coaching and case support functions), product pricing, sales territory management, internal and external communication, accurate sales forecasting/reporting. These activities are to result in net sales and profit growth by achieving product and sales category objectives within an assigned sales territory. Responsibilities: Sales positioning, analysis, and in-service implementation of all AVANOS Enteral Feeding product categories leading to year-on-year sales increases as per the AVANOS DH sales plan The development and demonstration of business value selling skills and overall AVANOS sales acumen Developing and maintaining expertise across the entire range of AVANOS EF products and service platforms Tactical implementation of selling and business activities developed by region, National Sales Director, and VP of Sales, to meet sales objectives Create and nurture high gain sales relationships with multiple decision makers and influencers within assigned accounts or markets (e.g., clinician, surgeons, physicians, department decision makers and/or administrators) Development and enforcement of contract and price negotiations/contract management with desired outcomes of obtaining committed business at the highest margins possible Active collaboration with sales and marketing leadership, SOC Specialist(s), NICU Specialist(s), Clinical Education Specialist(s), internal partners/stakeholders, and customers Effective utilization of AVANOS EF sales and marketing resources and tools necessary to meet objectives Territory budget management and utilization of AVANOS EF sales support resources, per compliance policy Active participation with Region Manager in the strategic planning and execution processes Follow compliance and credentialing requirements for uninterrupted access to customer facilities Minimum Qualifications: Bachelor's degree required At least 3 or more years of sales experience in B2B or the healthcare industry Proof of a successful track record Demonstrate strong communication and interpersonal skills Evidence of continued personal and professional growth and development Excellent knowledge of PC based applications (Windows, Word, Excel, Outlook, and PowerPoint) is required Tactfully aggressive Comfortable in hospital setting Travel by car required Preferred Qualifications: 5 years of medical device sales experience Experience selling capital equipment Experience in Enteral Feeding products and related disease states Candidate ranked in top 10% of sales force Hospital sales experience experience Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Manager - Data Governance POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. Must be available to work flexibly between the hours of 8am-6pm EST. YOUR ROLE As an IT team member, you have the crucial role to span both business and IT teams to develop, build, influence adoption, and sustain a data governance program. You will lead data governance transformation at Genworth where you will use your influencing skills to lead business and IT teams to start actively participating in the data governance program. You will lead a team of data stewards and technologists, providing comprehensive resources aligned to the responsibilities of the data governance program office, which serves as the Center of Excellence (CoE) for Genworth business and IT teams. You will expand data governance into business teams with establishment of data owners and data stewards that are part of the CoE. You will develop and implement the data governance strategy, program and frameworks that connect to Genworth's structure; data strategy; privacy, security and other policies; and legal and regulatory requirements. You will lead the implementation of the data governance platforms. What you will be doing Create strategic vision and roadmap for data governance. Develop and implement a comprehensive data governance program with frameworks that align with Genworth's business objectives and regulatory requirements, focusing on the adoption of single version of the truth data across business areas that address data quality, compliance, and privacy requirements. Lead Change Management efforts to increase the adoption of data governance policies and practices across business units. Develop training programs, communication plans, and engagement strategies to foster a culture of data stewardship in business teams. Build strong relationships with business leaders, data owners, and key stakeholders to drive commitment and support for data governance initiatives. Act as a trusted advisor, helping teams understand the value of data governance and teaming the data governance program office with IT or business teams in creating highly useful data that is governed. Develop and oversee a data stewardship program that empowers business units to take ownership of their data assets, ensuring accountability and adherence to governance practices. Oversee and mentor an existing data governance team providing direction, setting clear goals, and fostering a collaborative environment. Ensure the team is equipped to implement governance standards effectively and drive continuous improvements in data usage, quality and governance across the organization. Identify and implement the need data governance system features and platforms. Enhance and maintain existing data governance policies, standards, and best practices to ensure data accuracy, consistency, and security. Oversee the creation of new & refinement of existing data dictionaries, data lineage documentation, data quality rules, and data stewardship roles. Expand utilization of processes for monitoring and improving data quality across systems. Ensure compliance with industry regulations and existing internal policies, managing audits and risk assessments as needed. Define and track key performance indicators for data governance initiatives. Communicate progress and impact to senior leadership, highlighting success and areas for improvement. What you bring Bachelor's degree in Computer Science, Data Management, Information Technology or other related fields Severn or more years of practical experience in data governance, data management, or related roles. Proven experience in leading change management initiatives, particularly in driving organizational adoption of new processes or frameworks. Demonstrated, measurable success in building data governance frameworks and executing data governance programs. Team leadership is both formal and informal with associate employee relations responsibilities. Experience Implementing technology solutions. Exceptional communication and presentation skills, with the ability to influence and inspire stakeholders at all levels of the organization. Knowledge of business data definitions and use cases, and how data governance can improve business team productivity and results. Analytical mindset with problem solving abilities to address complex data and organizational challenges. Knowledge of analytical architecture and platforms that transform, store, and report on analytical data. Nice to Have Certifications like the Data Governance Professional credential or the Certified Information Management Professional (CIMP) Master's degree in Cybersecurity, Data Analytics or related fields You will lead a team of data stewards and technologists, providing comprehensive resources aligned with the responsibilities of the data governance program office, which serves as the Center of Excellence for Genworth's business and IT teams. This role is not eligible for employment visa sponsorship Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services The base salary pay range for this role starts at a minimum rate of $ 114,800 up to the maximum of $226,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 15% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
05/11/2025
Full time
At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Senior Manager - Data Governance POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, VA Hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. Must be available to work flexibly between the hours of 8am-6pm EST. YOUR ROLE As an IT team member, you have the crucial role to span both business and IT teams to develop, build, influence adoption, and sustain a data governance program. You will lead data governance transformation at Genworth where you will use your influencing skills to lead business and IT teams to start actively participating in the data governance program. You will lead a team of data stewards and technologists, providing comprehensive resources aligned to the responsibilities of the data governance program office, which serves as the Center of Excellence (CoE) for Genworth business and IT teams. You will expand data governance into business teams with establishment of data owners and data stewards that are part of the CoE. You will develop and implement the data governance strategy, program and frameworks that connect to Genworth's structure; data strategy; privacy, security and other policies; and legal and regulatory requirements. You will lead the implementation of the data governance platforms. What you will be doing Create strategic vision and roadmap for data governance. Develop and implement a comprehensive data governance program with frameworks that align with Genworth's business objectives and regulatory requirements, focusing on the adoption of single version of the truth data across business areas that address data quality, compliance, and privacy requirements. Lead Change Management efforts to increase the adoption of data governance policies and practices across business units. Develop training programs, communication plans, and engagement strategies to foster a culture of data stewardship in business teams. Build strong relationships with business leaders, data owners, and key stakeholders to drive commitment and support for data governance initiatives. Act as a trusted advisor, helping teams understand the value of data governance and teaming the data governance program office with IT or business teams in creating highly useful data that is governed. Develop and oversee a data stewardship program that empowers business units to take ownership of their data assets, ensuring accountability and adherence to governance practices. Oversee and mentor an existing data governance team providing direction, setting clear goals, and fostering a collaborative environment. Ensure the team is equipped to implement governance standards effectively and drive continuous improvements in data usage, quality and governance across the organization. Identify and implement the need data governance system features and platforms. Enhance and maintain existing data governance policies, standards, and best practices to ensure data accuracy, consistency, and security. Oversee the creation of new & refinement of existing data dictionaries, data lineage documentation, data quality rules, and data stewardship roles. Expand utilization of processes for monitoring and improving data quality across systems. Ensure compliance with industry regulations and existing internal policies, managing audits and risk assessments as needed. Define and track key performance indicators for data governance initiatives. Communicate progress and impact to senior leadership, highlighting success and areas for improvement. What you bring Bachelor's degree in Computer Science, Data Management, Information Technology or other related fields Severn or more years of practical experience in data governance, data management, or related roles. Proven experience in leading change management initiatives, particularly in driving organizational adoption of new processes or frameworks. Demonstrated, measurable success in building data governance frameworks and executing data governance programs. Team leadership is both formal and informal with associate employee relations responsibilities. Experience Implementing technology solutions. Exceptional communication and presentation skills, with the ability to influence and inspire stakeholders at all levels of the organization. Knowledge of business data definitions and use cases, and how data governance can improve business team productivity and results. Analytical mindset with problem solving abilities to address complex data and organizational challenges. Knowledge of analytical architecture and platforms that transform, store, and report on analytical data. Nice to Have Certifications like the Data Governance Professional credential or the Certified Information Management Professional (CIMP) Master's degree in Cybersecurity, Data Analytics or related fields You will lead a team of data stewards and technologists, providing comprehensive resources aligned with the responsibilities of the data governance program office, which serves as the Center of Excellence for Genworth's business and IT teams. This role is not eligible for employment visa sponsorship Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services The base salary pay range for this role starts at a minimum rate of $ 114,800 up to the maximum of $226,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 15% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions. Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud. This position will further support the District Loss Prevention Manager(s) by conducting awareness training, root cause analysis and threat assessments. Responsible for the implementation, training and coordination of all Loss Prevention best practices. This includes training all store associates and managers on company Loss Prevention programs to ensure compliance. Conduct Loss Prevention assessments/investigations. Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management. Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions. Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy. Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity. Research and respond to cash over/short reporting. Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues. Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements. Support the Shrink Coach in ensuring compliance of self-assessments. Conducts regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary. QUALIFICATIONS: 3-5 years of Loss Prevention experience or related retail experience Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred) 4-year college degree or equivalent experience preferred Certified Forensic Interviewer CFI) - preferred Successfully pass comprehensive criminal background World-class customer service skill and interpersonal/communication skills Strong problem-solving ability and analytical skills Proficiency in MS Office Flexible availability - including nights, weekend, and holidays Must be able to keep confidences and consistently operate in a direct and truthful manner Loss Prevention Qualified (LPQ) preferred Loss Prevention Certified (LPC) preferred Certified Forensic Interview (CFI) preferred Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls Strong conflict management skills with the ability to work alone in stressful situations
05/11/2025
Full time
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: DICK'S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions. Store Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss. You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. This includes networking with law enforcement, loss prevention professionals and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud. This position will further support the District Loss Prevention Manager(s) by conducting awareness training, root cause analysis and threat assessments. Responsible for the implementation, training and coordination of all Loss Prevention best practices. This includes training all store associates and managers on company Loss Prevention programs to ensure compliance. Conduct Loss Prevention assessments/investigations. Ensure the physical security of the building and Company assets: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management. Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions. Detection, investigation, and documentation of Organized Retail Crime, and other violations of law and/or company policy. Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity. Research and respond to cash over/short reporting. Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues. Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements. Support the Shrink Coach in ensuring compliance of self-assessments. Conducts regular review of operational processes for compliance - SIM, Transfers, Claims, RTVs, SFS, BOPIS and Known Loss Reporting. Develops tactics for improvement as necessary. QUALIFICATIONS: 3-5 years of Loss Prevention experience or related retail experience Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred) 4-year college degree or equivalent experience preferred Certified Forensic Interviewer CFI) - preferred Successfully pass comprehensive criminal background World-class customer service skill and interpersonal/communication skills Strong problem-solving ability and analytical skills Proficiency in MS Office Flexible availability - including nights, weekend, and holidays Must be able to keep confidences and consistently operate in a direct and truthful manner Loss Prevention Qualified (LPQ) preferred Loss Prevention Certified (LPC) preferred Certified Forensic Interview (CFI) preferred Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls Strong conflict management skills with the ability to work alone in stressful situations
Houston Methodist The Woodlands Hospital
Conroe, Texas
At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing initiatives such as Pathway to Excellence/Magnet, assessing service line needs related to practice and improvement opportunities, coordinating program education and serving as a clinical resource for both program and hospital staff. PEOPLE ESSENTIAL FUNCTIONS Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate. Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines. Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions. Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care. Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate. QUALITY/SAFETY ESSENTIAL FUNCTIONS Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow-up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments. Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate. Makes referrals to financial navigators/business office financial counselors to assist patients needing financial support. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families and/or community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line. Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings and/or presents findings at a national meeting. Attends/participates in continuing education activities to ensure current knowledge in the practicing specialty. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree Master's degree preferred WORK EXPERIENCE Three years clinical nursing experience Leadership or Coordinator experience preferred LICENSES AND CERTIFICATIONS - REQUIRED Health Services\RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days OR Health Services\RN-Temp - Registered Nurse - Temporary State Licensure within 60 days AND BLS - Basic Life Support (AHA) AND Magnet - ANCC Recognized Certification (ANCC) in applicable specialty area or Oncology Nursing Society recognized certification LICENSES AND CERTIFICATIONS - PREFERRED Magnet - ANCC Recognized Certification (ANCC) Case Management related OR ACM - Accredited Case Manager (NBCM) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates highly developed assessment, clinical, documentation, and analytical skills Strong psychosocial assessment and clinical skills Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs. Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner's model of clinical practice Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments Able to work independently; possesses organization/time management and prioritization skills SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call Yes TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services . click apply for full job details
05/11/2025
Full time
At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing initiatives such as Pathway to Excellence/Magnet, assessing service line needs related to practice and improvement opportunities, coordinating program education and serving as a clinical resource for both program and hospital staff. PEOPLE ESSENTIAL FUNCTIONS Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate. Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines. Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions. Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care. Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate. QUALITY/SAFETY ESSENTIAL FUNCTIONS Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow-up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments. Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate. Makes referrals to financial navigators/business office financial counselors to assist patients needing financial support. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families and/or community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line. Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings and/or presents findings at a national meeting. Attends/participates in continuing education activities to ensure current knowledge in the practicing specialty. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree Master's degree preferred WORK EXPERIENCE Three years clinical nursing experience Leadership or Coordinator experience preferred LICENSES AND CERTIFICATIONS - REQUIRED Health Services\RN - Registered Nurse - Texas State Licensure and/or Compact State Licensure within 60 days OR Health Services\RN-Temp - Registered Nurse - Temporary State Licensure within 60 days AND BLS - Basic Life Support (AHA) AND Magnet - ANCC Recognized Certification (ANCC) in applicable specialty area or Oncology Nursing Society recognized certification LICENSES AND CERTIFICATIONS - PREFERRED Magnet - ANCC Recognized Certification (ANCC) Case Management related OR ACM - Accredited Case Manager (NBCM) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates highly developed assessment, clinical, documentation, and analytical skills Strong psychosocial assessment and clinical skills Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs. Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner's model of clinical practice Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments Able to work independently; possesses organization/time management and prioritization skills SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call Yes TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower - a $250 million expansion project that added 106 beds, focused on medical-surgical and women's services . click apply for full job details
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Hours: Rotating Days (every other weekend required) Site Location Rugby Place, Maryville, Tn 37804 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
05/11/2025
Full time
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission driven organization dedicated first and foremost to the children and adults we serve and support. The Network expects all employees to be mindful of this mission, and to perform their job to its fullest, and as stated in their job description. SUMMARY The Program Supervisor is full time and considered a supervisor, non-exempt and paid hourly. The Program Supervisor, Redwood supervises a single program or unit within a program, typically supporting 4-8 individuals in residential settings or 10-15 individuals in periodic, vocational or day programs. Duties are split between the provision of direct support, professional or program activities and supervision. The Program Supervisor provides and over-see services or supports in residential, vocational or in-home settings. The Program Supervisor is responsible for supervising Direct Support Professionals. In addition, the Program Supervisor oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment. The Program Supervisor generally works 8 to 16 flexible hours per week in a supervisory capacity; and provides direct support for the remaining hours. The Program Supervisor works at the program location and is generally expected to visit each shift and all employees one time per month, including where supervising periodic or hourly services. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Services and Supports Works regularly scheduled shifts as a direct support professional (see DSP position description). Documents as required; reviews individual records, billing and other program documentation routinely for accuracy and completion on a daily basis; maintains confidentiality of individual and employee data; directs DSPs to assure accurate and complete records. Assists the Program Director in development of individual program plans; trains and monitors implementation of plans each day across all shifts. Attends and assists with routine progress meetings. Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation. Management of Individuals' Assets: When assigned, assures safety of individual's funds and property; monitors spending and reconciles individual's financial accounts monthly. Completes or assists DSPs in documenting incident reports; submits initial incident reports to the Program Director. Compiles or accumulates census or attendance information; reviews data and attests to accuracy; submits accurate data to the Program Director or appropriate billing authority. Health Care Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts. When applicable, schedules or assists in scheduling health care appointments; may accompany individuals to appointments; may assist with communication; documents visits; oversees follow through of orders; communicates results as appropriate with families, guardians, case managers, day programs or others. When applicable, accurately administers and documents delivery of medications and treatments; reviews all other medication documentation for accuracy and completeness, daily or weekly as required; reviews medication errors with employees; communicates medication changes and provides training across all shifts; maintains appropriate security of medications and supplies. Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use. With the exception of some in-home services, purchases or oversees purchasing of food and supplies in accordance with planned menus and individual choice or need; directs and monitors food service, consistent with individual plans. Stakeholder Relations: Maintains productive and professional relations with individuals, families, case managers and other stakeholders. Implements Network Customer Service Standards; trains DSPs in delivery. Personnel Assists with recruitment; interviews and hires direct support professionals with agreement of the Program Director. Populates and maintains schedule to assure that all shifts are covered, and overtime is minimized. Assists with onboarding and delivers orientation and ongoing training concerning the individuals served, program plans, policies, procedures and physical environment. Prepares and conducts annual evaluations for Direct Support Professionals, in consultation with the Program Director. Discipline and Termination: Coaches employees as needed, correcting or directing employee behavior where required; may remove employees in the event of emergency; may recommend and participate in decisions regarding termination; consults with the Program Director on all matters of discipline. Employee Safety: Responsible for employee safety and workers' compensation within the program; implements and monitors compliance with safety standards. May assist with or lead monthly program meetings for direct support professionals; documents monthly meeting agenda and attendance. Financial Management When applicable, purchases food and household supplies; purchases office supplies and minor equipment; reviews and attests company credit card statements and monthly invoices; directs employees as necessary; monitors and attests to cost effective, accurate and applicable spending. Reviews census, attendance information or other required documentation to assure accurate billing; monitors utilization between authorization and provision of services and supports. Monitors staffing hours for budgetary compliance. Maintenance When applicable, test drives vehicle monthly; inspects vehicle lifts and seatbelts monthly; reports safety concerns immediately to supervisor or maintenance personnel; assures vehicle is washed and cleaned; trains staff in safe vehicle operation and safely transporting individuals; insures routine maintenance is performed. When applicable, schedules and monitors daily and seasonal housekeeping; monitors and implements strategies to assure neat, clean and safe environment; assists with age appropriate and esthetic decoration; oversees lawn and yard care. When applicable, makes or arranges for minor repairs; reports to and schedules repairs by maintenance personnel as required; monitors environmental safety; monitors water temperature, refrigerator and freezer temperature, and safety alarms and extinguishers on a monthly basis; replaces furnace filters monthly. Monitors wheel chairs, lifts and other safety equipment; sees that repairs are made promptly and correctly in the event of faulty equipment. Other Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES Supervises the Direct Support Professionals Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: High School diploma or equivalent One year related work experience Must be 18 years or older. Certificates, Licenses, and Registrations: Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services. Other licensure or certification where required by regulatory authority. Physical Requirements: Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. AMERICANS WITH DISABILITIES STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process. Pay Class: Full Time Hours: Rotating Days (every other weekend required) Site Location Rugby Place, Maryville, Tn 37804 Rate of Pay: $16.65 hrly Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life . click apply for full job details
Job Title: Human Resources Manager Job Location: San Jose-USA-95110 Work Location Type: On-Site Salary Range: $102 000.00 About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement We are seeking a seasoned Human Resources Manager; to provide leadership for the administration and management of human resources policies, procedures, and master national agreements for our bay area facilities (San Francisco, Okland, Sacramento and San Jose) however, you will be based out of San Jose. To be considered for this opportunity you must you have a strong background in employee relations, investigations, and human resources management. Union experience is a plus. Perks: • 401(k) matching • Dental insurance • Employee assistance program • Free Meals, Flight Discounts • Health insurance • Health savings account • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Main Accountabilities Business Strategy, Policies, and Tools Execute the implementation of the regional strategy in the area of responsibility Ensure compliance with the policies provided by region and Corporate Human Resource Management Responsible for the implementation of human resources policies and programs for union and non-union employees in Customer Service Center (CSC). Locally administer and interpret Master National Agreement (MNA); administer MNA grievance procedures Provides advice and counsel to operational management regarding human resources practices, policy and employment laws; active member of CSC senior leadership team. Responsible for supporting employees regarding employee relations issues. Oversee Department Budget including recruitment, training, uniform, and any department related expenses. Source, recruit, interview and select quality employees to staff various CSC positions. Deliver and manage CSC and company required training and development programs. Oversee Department of Transportation (DOT) random drug and alcohol testing program and company non DOT pre-employment drug testing programs. Review, process, and participate in CSC safety programs and worker's compensation claims and settlement negotiations while ensuring company conformance to applicable laws and regulations. Leadership Ensure area of responsibility is properly organized, staffed and directed Plan, implement and control the cost and budget in area of responsibility; initiate and steer corrective actions in case of deviations Knowledge, Skills and Experience Bachelor's degree in business, human resources or related field preferred, or equivalent experience required Five to seven years of Human Resource generalist experience in a supervisory or managerial role required Strong analytical, organizational and problem-solving skills Able to effectively communicate at all levels in the organization both oral and written Practical knowledge of federal and state employment laws and their applicability in the workplace. Team-oriented individual with strong leadership ability PHR or SPHR preferred LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
05/11/2025
Full time
Job Title: Human Resources Manager Job Location: San Jose-USA-95110 Work Location Type: On-Site Salary Range: $102 000.00 About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted "Airline Caterer of the Year in North America" for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement We are seeking a seasoned Human Resources Manager; to provide leadership for the administration and management of human resources policies, procedures, and master national agreements for our bay area facilities (San Francisco, Okland, Sacramento and San Jose) however, you will be based out of San Jose. To be considered for this opportunity you must you have a strong background in employee relations, investigations, and human resources management. Union experience is a plus. Perks: • 401(k) matching • Dental insurance • Employee assistance program • Free Meals, Flight Discounts • Health insurance • Health savings account • Life insurance • Paid time off • Tuition reimbursement • Vision insurance Main Accountabilities Business Strategy, Policies, and Tools Execute the implementation of the regional strategy in the area of responsibility Ensure compliance with the policies provided by region and Corporate Human Resource Management Responsible for the implementation of human resources policies and programs for union and non-union employees in Customer Service Center (CSC). Locally administer and interpret Master National Agreement (MNA); administer MNA grievance procedures Provides advice and counsel to operational management regarding human resources practices, policy and employment laws; active member of CSC senior leadership team. Responsible for supporting employees regarding employee relations issues. Oversee Department Budget including recruitment, training, uniform, and any department related expenses. Source, recruit, interview and select quality employees to staff various CSC positions. Deliver and manage CSC and company required training and development programs. Oversee Department of Transportation (DOT) random drug and alcohol testing program and company non DOT pre-employment drug testing programs. Review, process, and participate in CSC safety programs and worker's compensation claims and settlement negotiations while ensuring company conformance to applicable laws and regulations. Leadership Ensure area of responsibility is properly organized, staffed and directed Plan, implement and control the cost and budget in area of responsibility; initiate and steer corrective actions in case of deviations Knowledge, Skills and Experience Bachelor's degree in business, human resources or related field preferred, or equivalent experience required Five to seven years of Human Resource generalist experience in a supervisory or managerial role required Strong analytical, organizational and problem-solving skills Able to effectively communicate at all levels in the organization both oral and written Practical knowledge of federal and state employment laws and their applicability in the workplace. Team-oriented individual with strong leadership ability PHR or SPHR preferred LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.
Ideal candidates for this position are experienced sales professionals with a background in selling Orthopedic, Spine, Anesthesia, Trauma, or Sports Medicine products in a surgical setting. Requisition ID: 6370 Job Title: Territory Manager, Surgical Pain - Dallas East, TX Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: Dallas East Covering: Dallas, Plano, Frisco, Allen, McKinney, Richardson, Sherman The role As the Surgical Pain Territory Manager, you will be responsible for meeting or exceeding the sales objectives of the Surgical Pain products. These products include On-Q and Ambit Pump Pumps. The Territory Manager will work with Health Care Professionals and business leaders in hospitals, ambulatory surgery centers, and clinics in a geographic territory. This position reports to the Regional Sales Manager. The role requires up to 50% travel including over-nights. The ideal candidate for the Territory Manager role will utilize analytical skills and product knowledge to build and maintain relationships with surgical staff in assigned territories. They will be an excellent communicator with a passion for achievement and a consistent track record of year over year winning in their market. They will be active in their accounts and demonstrate consistent engagement with current and potential customers They will utilize CRM tools and reporting data will enable the Territory Manager to grow their territory and deliver value to customers. Key Responsibilities: Develop and maintain relationships with surgeons, physicians, therapists, nurses, clinicians, department decision makers and/or administrators within assigned accounts or markets Being present during surgical procedures to answer product-related questions in an O.R. setting Close new sales opportunities and generate new customer leads while actively protecting existing market share Be in the field at least 4.5 days each week communicating with current and potential customers Develop and execute strategies to achieve business objectives Actively participate with Regional Manager in the strategic and tactical planning process Sales positioning, analysis, and in-servicing of product categories that address customers' pain points. Implementation of the business and selling activities required to meet objectives Drive contract management, including local price negotiations Demonstrate deep clinical knowledge and an understanding of effective medical device sales Your qualifications Required: Bachelor's degree in business, marketing or any related field At least four years of demonstrated success in sales, with at least two of those years in medical sales calling on surgeons, hospitals and ASCs At least one year of experience in an operating room setting Understanding of the hospital/ASC buying process including the role of GPO's, IDN's, and Distributors Knowledge of healthcare reimbursement methodologies, including but not limited to fee for service, value-based care and alternative payment methods Ability to think strategically and constructively challenge status quo Strong verbal and written communications skills and interpersonal skills Effective time management and prioritization skills Ability to travel up to 50%, including overnights Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) Deep understanding of medical terminology and clinical practices Evidence of continued personal and professional growth and development Ability to lead in the face of ambiguity Persistence to achieve long-term objectives in the face of obstacles Preferred: B2B (business to business) selling experience Surgical Case experience Experience with musculoskeletal products (Ortho, Spine, Trauma, Sports Medicine) Track record of success covering large territories and owning sales goals as an individual rather than on a team Demonstrated market development and growth The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. benefits on day 1 uncapped sales commissions
05/11/2025
Full time
Ideal candidates for this position are experienced sales professionals with a background in selling Orthopedic, Spine, Anesthesia, Trauma, or Sports Medicine products in a surgical setting. Requisition ID: 6370 Job Title: Territory Manager, Surgical Pain - Dallas East, TX Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: Dallas East Covering: Dallas, Plano, Frisco, Allen, McKinney, Richardson, Sherman The role As the Surgical Pain Territory Manager, you will be responsible for meeting or exceeding the sales objectives of the Surgical Pain products. These products include On-Q and Ambit Pump Pumps. The Territory Manager will work with Health Care Professionals and business leaders in hospitals, ambulatory surgery centers, and clinics in a geographic territory. This position reports to the Regional Sales Manager. The role requires up to 50% travel including over-nights. The ideal candidate for the Territory Manager role will utilize analytical skills and product knowledge to build and maintain relationships with surgical staff in assigned territories. They will be an excellent communicator with a passion for achievement and a consistent track record of year over year winning in their market. They will be active in their accounts and demonstrate consistent engagement with current and potential customers They will utilize CRM tools and reporting data will enable the Territory Manager to grow their territory and deliver value to customers. Key Responsibilities: Develop and maintain relationships with surgeons, physicians, therapists, nurses, clinicians, department decision makers and/or administrators within assigned accounts or markets Being present during surgical procedures to answer product-related questions in an O.R. setting Close new sales opportunities and generate new customer leads while actively protecting existing market share Be in the field at least 4.5 days each week communicating with current and potential customers Develop and execute strategies to achieve business objectives Actively participate with Regional Manager in the strategic and tactical planning process Sales positioning, analysis, and in-servicing of product categories that address customers' pain points. Implementation of the business and selling activities required to meet objectives Drive contract management, including local price negotiations Demonstrate deep clinical knowledge and an understanding of effective medical device sales Your qualifications Required: Bachelor's degree in business, marketing or any related field At least four years of demonstrated success in sales, with at least two of those years in medical sales calling on surgeons, hospitals and ASCs At least one year of experience in an operating room setting Understanding of the hospital/ASC buying process including the role of GPO's, IDN's, and Distributors Knowledge of healthcare reimbursement methodologies, including but not limited to fee for service, value-based care and alternative payment methods Ability to think strategically and constructively challenge status quo Strong verbal and written communications skills and interpersonal skills Effective time management and prioritization skills Ability to travel up to 50%, including overnights Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) Deep understanding of medical terminology and clinical practices Evidence of continued personal and professional growth and development Ability to lead in the face of ambiguity Persistence to achieve long-term objectives in the face of obstacles Preferred: B2B (business to business) selling experience Surgical Case experience Experience with musculoskeletal products (Ortho, Spine, Trauma, Sports Medicine) Track record of success covering large territories and owning sales goals as an individual rather than on a team Demonstrated market development and growth The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. benefits on day 1 uncapped sales commissions
Ideal candidates for this position are experienced sales professionals with a background in selling Orthopedic, Spine, Anesthesia, Trauma, or Sports Medicine products in a surgical setting. Requisition ID: 6226 Job Title: Territory Manager, Surgical Pain - South Houston, TX Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: South Houston, TX Covering: Houston, Cypress, Galveston, Humble, Richmond, Webster, League City, Sugarland, Beaumont, Tomball, Spring, Bellaire, Katy, The Woodlands, Bay City, Pearland, Kingwood The role As the Surgical Pain Territory Manager, you will be responsible for meeting or exceeding the sales objectives of the Surgical Pain products. These products include On-Q and Ambit Pump Pumps. The Territory Manager will work with Health Care Professionals and business leaders in hospitals, ambulatory surgery centers, and clinics in a geographic territory. This position reports to the Regional Sales Manager. The role requires up to 50% travel including over-nights. The ideal candidate for the Territory Manager role will utilize analytical skills and product knowledge to build and maintain relationships with surgical staff in assigned territories. They will be an excellent communicator with a passion for achievement and a consistent track record of year over year winning in their market. They will be active in their accounts and demonstrate consistent engagement with current and potential customers They will utilize CRM tools and reporting data will enable the Territory Manager to grow their territory and deliver value to customers. Key Responsibilities: Develop and maintain relationships with surgeons, physicians, therapists, nurses, clinicians, department decision makers and/or administrators within assigned accounts or markets Being present during surgical procedures to answer product-related questions in an O.R. setting Close new sales opportunities and generate new customer leads while actively protecting existing market share Be in the field at least 4.5 days each week communicating with current and potential customers Develop and execute strategies to achieve business objectives Actively participate with Regional Manager in the strategic and tactical planning process Sales positioning, analysis, and in-servicing of product categories that address customers' pain points. Implementation of the business and selling activities required to meet objectives Drive contract management, including local price negotiations Demonstrate deep clinical knowledge and an understanding of effective medical device sales Your qualifications Required: Bachelor's degree in business, marketing or any related field At least four years of demonstrated success in sales, with at least two of those years in medical sales calling on surgeons, hospitals and ASCs At least one year of experience in an operating room setting Understanding of the hospital/ASC buying process including the role of GPO's, IDN's, and Distributors Knowledge of healthcare reimbursement methodologies, including but not limited to fee for service, value-based care and alternative payment methods Ability to think strategically and constructively challenge status quo Strong verbal and written communications skills and interpersonal skills Effective time management and prioritization skills Ability to travel up to 50%, including overnights Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) Deep understanding of medical terminology and clinical practices Evidence of continued personal and professional growth and development Ability to lead in the face of ambiguity Persistence to achieve long-term objectives in the face of obstacles Preferred: B2B (business to business) selling experience Surgical Case experience Experience with musculoskeletal products (Ortho, Spine, Trauma, Sports Medicine) Track record of success covering large territories and owning sales goals as an individual rather than on a team Demonstrated market development and growth The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. benefits on day 1 uncapped sales commissions
05/11/2025
Full time
Ideal candidates for this position are experienced sales professionals with a background in selling Orthopedic, Spine, Anesthesia, Trauma, or Sports Medicine products in a surgical setting. Requisition ID: 6226 Job Title: Territory Manager, Surgical Pain - South Houston, TX Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Employment for customer facing roles is contingent upon your ability to satisfy all vendor credentialing requirements. If you are unable to be credentialed, Avanos reserves the right to withdraw your employment offer or end your employment. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s). Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit . Territory: South Houston, TX Covering: Houston, Cypress, Galveston, Humble, Richmond, Webster, League City, Sugarland, Beaumont, Tomball, Spring, Bellaire, Katy, The Woodlands, Bay City, Pearland, Kingwood The role As the Surgical Pain Territory Manager, you will be responsible for meeting or exceeding the sales objectives of the Surgical Pain products. These products include On-Q and Ambit Pump Pumps. The Territory Manager will work with Health Care Professionals and business leaders in hospitals, ambulatory surgery centers, and clinics in a geographic territory. This position reports to the Regional Sales Manager. The role requires up to 50% travel including over-nights. The ideal candidate for the Territory Manager role will utilize analytical skills and product knowledge to build and maintain relationships with surgical staff in assigned territories. They will be an excellent communicator with a passion for achievement and a consistent track record of year over year winning in their market. They will be active in their accounts and demonstrate consistent engagement with current and potential customers They will utilize CRM tools and reporting data will enable the Territory Manager to grow their territory and deliver value to customers. Key Responsibilities: Develop and maintain relationships with surgeons, physicians, therapists, nurses, clinicians, department decision makers and/or administrators within assigned accounts or markets Being present during surgical procedures to answer product-related questions in an O.R. setting Close new sales opportunities and generate new customer leads while actively protecting existing market share Be in the field at least 4.5 days each week communicating with current and potential customers Develop and execute strategies to achieve business objectives Actively participate with Regional Manager in the strategic and tactical planning process Sales positioning, analysis, and in-servicing of product categories that address customers' pain points. Implementation of the business and selling activities required to meet objectives Drive contract management, including local price negotiations Demonstrate deep clinical knowledge and an understanding of effective medical device sales Your qualifications Required: Bachelor's degree in business, marketing or any related field At least four years of demonstrated success in sales, with at least two of those years in medical sales calling on surgeons, hospitals and ASCs At least one year of experience in an operating room setting Understanding of the hospital/ASC buying process including the role of GPO's, IDN's, and Distributors Knowledge of healthcare reimbursement methodologies, including but not limited to fee for service, value-based care and alternative payment methods Ability to think strategically and constructively challenge status quo Strong verbal and written communications skills and interpersonal skills Effective time management and prioritization skills Ability to travel up to 50%, including overnights Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) Deep understanding of medical terminology and clinical practices Evidence of continued personal and professional growth and development Ability to lead in the face of ambiguity Persistence to achieve long-term objectives in the face of obstacles Preferred: B2B (business to business) selling experience Surgical Case experience Experience with musculoskeletal products (Ortho, Spine, Trauma, Sports Medicine) Track record of success covering large territories and owning sales goals as an individual rather than on a team Demonstrated market development and growth The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Salary Range: The anticipated average base pay range for this position is $70,000.00 - $130,000.00. In addition, this role is eligible for an attractive incentive compensation program and benefits. In specific locations, the pay range may vary from the base posted. Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here . Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. benefits on day 1 uncapped sales commissions
