University of California Agriculture and Natural Resources
Highland, California
EFNEP Program Supervisor for Riverside and San Bernardino Counties, Job ID 78489 University of California Agriculture and Natural Resources Job Description Position Summary: Under the direction of the Youth Families and Communities Advisor, the Community Educator Supervisor 2 is responsible for the implementation and management of the Expanded Food and Nutrition Education Program (EFNEP) focusing on the delivery of comprehensive nutrition education to low-income youth and adults in Riverside and San Bernardino Counties. his includes supervising, training, and guiding nutrition educators, developing and implementing yearly work plan objectives, conducting evaluations, and writing accomplishment reports. This person will also coordinate efforts and serve as a liaison with other agencies providing related services in Riverside and San Bernardino Counties, build and maintain formal and informal coalitions of partners, tailor special nutrition education projects, and maintain subject matter competence. The overall goal of the EFNEP program is to promote healthy lifestyles for low-income youth and parents. This is accomplished by direct teaching and some extended training on practical nutrition, food resource management, food safety, and the importance of physical activity, as well as promoting policies, systems, and environmental changes. This position is a career appointment that is 100% fixed. Home Office Location - The selected candidate may choose between the Riverside County office or the San Bernardino County office, subject to space availability and support of the County Director. The home department for this position is UCCE San Bernardino County. While this position normally is based in Riverside, CA for the Riverside County office or Highland, CA for the San Bernardino County office, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 6/5/2025. Key Responsibilities: 10% Program Development Responsible for planning and developing the EFNEP program in collaboration with other community partners: Participate in the development of EFNEP work plan, site list, and budget. Actively promotes and markets the EFNEP program to schools, community organizations, and agencies that serve eligible families including developing marketing materials or using social media. Collaborate with schools and community agencies to plan delivery and coordinate outreach efforts. Seek out new resources and/or proposes the development of new materials to potentially be used in the program. 35% Staff Management and Supervision Provide leadership to EFNEP nutrition educators in Riverside and San Bernardino Counties: Directly supervise 5-7 Community Education Specialists (CES 1 & 2), which includes directing day-to-day activities, approving staff work plans, purchases, and travel, reviewing staff weekly activity reports & approving staff timesheets. Mentored and trained staff on program procedures, curriculum delivery, teaching methodology, extender training, and other topics per EFNEP guidelines. Manage staff performance and accountability according to ANR HR procedures including creating an individualized work plan, observing staff performance, providing feedback, and conducting staff performance evaluations. Promote team building and good communications, and provide resolutions for issues and conflicts. Recruit, hire, and train new employees as needed. 30% Program Implementation Responsible for implementation to meet program commitments and target numbers: Conduct direct and indirect nutrition education as necessary to meet program goals. Develop recruitment and re-enrollment strategies for participating schools and agencies. Provide adult delivery plan to meet the educational and cultural needs of participants. Participate in community/partner meetings, collaboratives, and events to coordinate with the countywide efforts. Participate in piloting new curriculum, materials, delivery, or evaluation methods. Participate in EFNEP Advisor/Supervisor conference calls & webinars to keep abreast of new policies and directives and share information. Regularly update Advisor on program progress, challenges, and opportunities. 15% Program Evaluation Oversee data collection and entry in the WebNEERS database and keep records of program documents: Collect enrollment and evaluation data from nutrition educators and extenders to measure program delivery and effectiveness. Maintain confidential program records and reports in an appropriate manner. Manage data entry in database and analysis of evaluation results. Write success stories and prepare a year-end accomplishment report. 5% Budget and Resources Assure stewardship of EFNEP resources and monitor budget: Approve staff purchases and review purchasing card receipts. Order program supplies, materials, and equipment; monitor budget and reconcile DAFIS ledgers. Manage inventory of program supplies, curriculum materials, and equipment. 5% Professional Development Participate in professional development activities to strengthen nutrition education program-related subject matter and leadership/management competencies. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Strong knowledge of nutrition with a Bachelor's degree in Nutrition, Public Health, Health Science, or related field or equivalent experience in community nutrition programs. Experience coordinating and/or managing a community or educational program. Demonstrate ability to organize and prioritize activities to meet programmatic and fiscal work plans. Experience and knowledge of budgets and accounting. Demonstrated ability to use Excel spreadsheet to monitor budgets. Experience supervising others. Excellent oral and written communication skills and demonstrated ability to conduct group presentations. Experience using Microsoft Office (Word, Excel, Publisher, PowerPoint) and web-based tools (calendar/documents and social media). Experience working with ethnically diverse communities and economically challenged populations. Food safety and culinary skills to train educators in conducting food demonstrations. Preferred Skills: Ability to communicate in Spanish effectively, both verbally and in writing. Experience working with the school system and/or school wellness policies. Familiarity with the EFNEP program and guidelines. Special Conditions of Employment: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. Travel including travel outside normal business hours may be requested. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
07/16/2025
Full time
EFNEP Program Supervisor for Riverside and San Bernardino Counties, Job ID 78489 University of California Agriculture and Natural Resources Job Description Position Summary: Under the direction of the Youth Families and Communities Advisor, the Community Educator Supervisor 2 is responsible for the implementation and management of the Expanded Food and Nutrition Education Program (EFNEP) focusing on the delivery of comprehensive nutrition education to low-income youth and adults in Riverside and San Bernardino Counties. his includes supervising, training, and guiding nutrition educators, developing and implementing yearly work plan objectives, conducting evaluations, and writing accomplishment reports. This person will also coordinate efforts and serve as a liaison with other agencies providing related services in Riverside and San Bernardino Counties, build and maintain formal and informal coalitions of partners, tailor special nutrition education projects, and maintain subject matter competence. The overall goal of the EFNEP program is to promote healthy lifestyles for low-income youth and parents. This is accomplished by direct teaching and some extended training on practical nutrition, food resource management, food safety, and the importance of physical activity, as well as promoting policies, systems, and environmental changes. This position is a career appointment that is 100% fixed. Home Office Location - The selected candidate may choose between the Riverside County office or the San Bernardino County office, subject to space availability and support of the County Director. The home department for this position is UCCE San Bernardino County. While this position normally is based in Riverside, CA for the Riverside County office or Highland, CA for the San Bernardino County office, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $61,000.00/year to $83,900.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 6/5/2025. Key Responsibilities: 10% Program Development Responsible for planning and developing the EFNEP program in collaboration with other community partners: Participate in the development of EFNEP work plan, site list, and budget. Actively promotes and markets the EFNEP program to schools, community organizations, and agencies that serve eligible families including developing marketing materials or using social media. Collaborate with schools and community agencies to plan delivery and coordinate outreach efforts. Seek out new resources and/or proposes the development of new materials to potentially be used in the program. 35% Staff Management and Supervision Provide leadership to EFNEP nutrition educators in Riverside and San Bernardino Counties: Directly supervise 5-7 Community Education Specialists (CES 1 & 2), which includes directing day-to-day activities, approving staff work plans, purchases, and travel, reviewing staff weekly activity reports & approving staff timesheets. Mentored and trained staff on program procedures, curriculum delivery, teaching methodology, extender training, and other topics per EFNEP guidelines. Manage staff performance and accountability according to ANR HR procedures including creating an individualized work plan, observing staff performance, providing feedback, and conducting staff performance evaluations. Promote team building and good communications, and provide resolutions for issues and conflicts. Recruit, hire, and train new employees as needed. 30% Program Implementation Responsible for implementation to meet program commitments and target numbers: Conduct direct and indirect nutrition education as necessary to meet program goals. Develop recruitment and re-enrollment strategies for participating schools and agencies. Provide adult delivery plan to meet the educational and cultural needs of participants. Participate in community/partner meetings, collaboratives, and events to coordinate with the countywide efforts. Participate in piloting new curriculum, materials, delivery, or evaluation methods. Participate in EFNEP Advisor/Supervisor conference calls & webinars to keep abreast of new policies and directives and share information. Regularly update Advisor on program progress, challenges, and opportunities. 15% Program Evaluation Oversee data collection and entry in the WebNEERS database and keep records of program documents: Collect enrollment and evaluation data from nutrition educators and extenders to measure program delivery and effectiveness. Maintain confidential program records and reports in an appropriate manner. Manage data entry in database and analysis of evaluation results. Write success stories and prepare a year-end accomplishment report. 5% Budget and Resources Assure stewardship of EFNEP resources and monitor budget: Approve staff purchases and review purchasing card receipts. Order program supplies, materials, and equipment; monitor budget and reconcile DAFIS ledgers. Manage inventory of program supplies, curriculum materials, and equipment. 5% Professional Development Participate in professional development activities to strengthen nutrition education program-related subject matter and leadership/management competencies. Requirements: Bachelor's degree in related area and / or equivalent experience / training. Strong knowledge of nutrition with a Bachelor's degree in Nutrition, Public Health, Health Science, or related field or equivalent experience in community nutrition programs. Experience coordinating and/or managing a community or educational program. Demonstrate ability to organize and prioritize activities to meet programmatic and fiscal work plans. Experience and knowledge of budgets and accounting. Demonstrated ability to use Excel spreadsheet to monitor budgets. Experience supervising others. Excellent oral and written communication skills and demonstrated ability to conduct group presentations. Experience using Microsoft Office (Word, Excel, Publisher, PowerPoint) and web-based tools (calendar/documents and social media). Experience working with ethnically diverse communities and economically challenged populations. Food safety and culinary skills to train educators in conducting food demonstrations. Preferred Skills: Ability to communicate in Spanish effectively, both verbally and in writing. Experience working with the school system and/or school wellness policies. Familiarity with the EFNEP program and guidelines. Special Conditions of Employment: Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act). Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. Travel including travel outside normal business hours may be requested. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment . click apply for full job details
Northeast Wisconsin Technical College
Green Bay, Wisconsin
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: STEM Reports To: Dean, Associate Travel: As Necessary LOCATION: Green Bay - Position requires availability to instruct on campus and in flexible delivery modes. STANDARD HOURS: Flexibility in schedule is required for day, night or weekend classes as needed. SALARY RANGE: $71,648 - $75,419 per year based on a standard 176-day, full-time obligation. Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. An instructor's primary purpose is to design instruction and assessment in an engaging environment to foster learner success. An instructor continually improves the overall quality in the delivery of learning to support the achievement of college outcomes and priorities utilizing evidence to support decision-making. Instructors work in alignment with the college's mission, vision, core values, and operating principles. Instructors are expected to provide service to the college community exemplified by teamwork, committee involvement, and participation in shared leadership activities. In addition, instructors commit to ongoing professional growth in both instructional and technical areas to comply with NWTC's faculty progression structure, as well as the development of their colleagues and teams. It is our commitment as a College to ensure that we invest the resources necessary to positively impact teaching and student success. Consistent with this commitment all new faculty are required to successfully complete the Northeast Wisconsin Technical College Instructor Preparation Academy. The Academy is a structured, practical, course-based cohort learning experience during first three years of employment. Courses include teaching and learning strategies, guidance and counseling, curriculum development, assessment, diversity, and more. The details of the schedule will be made available upon hire. ESSENTIAL FUNCTIONS Develop and continually revise curriculum required development and routine revision of curriculum that includes adaptation of curriculum to college delivery standards, strategic directions, employer/advisory feedback, and industry/regulatory standards. This also includes but is not limited to Open Educational Resources (OER), textbook change, assessment plan, credit for prior learning assessment tools, and employability skills. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Create learning experiences which integrate multiple alternative or emerging delivery methodologies and instructional technologies to maximize student success, including, but not limited to, hybrid, face-to-face, video conferencing, self-paced, and on-line course delivery. Provide immediate, routine, and consistent feedback to students to assist them in improving performance in technical and core ability competencies. Create a learning environment that integrates best practices for student success including authentic service learning, student club events, and engagement in profession specific activities. Develop, support, participate and collaborate with other departments on student recruitment, program marketing, and referral of students as needed for student success strategies including tutoring, counseling, advising, etc. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and to design improvement strategies based on the evidence. Comply with College policies and practices related to instruction, assessment, and delivery. Engage with business and industry through engagement and participation in advisory committees, including the recruitment of new members, planning of meetings, participation in community groups, and business visits. Participate in community and college-sponsored events to promote the college's programs and enhance community relationships. Engage in division, department and team meetings and requirements including the development and completion of the college's strategic planning through team action plans and budget requests Maintain proficient knowledge and skill in emerging trends and current occupational practices by networking with regional industry leaders and participating in continuing education and professional development. Assist in the development of adjunct faculty through communication, sharing of resources, coaching and mentoring. Maintain Faculty Quality Assurance System requirements, faculty progression structure requirements and licensure required by other agencies to maintain individual and program accreditation. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Bachelor's degree from an accredited institution in the related teaching field Two years of direct occupation experience required in an occupation related to: Network Specialist Network Technician Network Engineer Network Support Specialist LAN Specialist/Technician Network Administrator/Manager Systems Administrator IT Security Administrator Security Engineer Security Analyst OR Security Architect At a minimum, occupational experience has to have occurred at least 1 year within the last 5 years. Technical skills necessary for this position include knowledge of local and wide area networks, network operating system, infrastructure hardware, cloud technologies, virtualization, security and access privileges, performance tuning, support and troubleshooting, automation/script knowledge, Web Security testing and technical presentation skills. Preferred Qualifications: Previous teaching experience with adult learners is preferred Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at or .
07/11/2025
Full time
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships. The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community. You belong here. See why you will love working at NWTC. Department: STEM Reports To: Dean, Associate Travel: As Necessary LOCATION: Green Bay - Position requires availability to instruct on campus and in flexible delivery modes. STANDARD HOURS: Flexibility in schedule is required for day, night or weekend classes as needed. SALARY RANGE: $71,648 - $75,419 per year based on a standard 176-day, full-time obligation. Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY Northeast Wisconsin Technical College is an innovative leading-edge college dedicated to student success. An instructor's primary purpose is to design instruction and assessment in an engaging environment to foster learner success. An instructor continually improves the overall quality in the delivery of learning to support the achievement of college outcomes and priorities utilizing evidence to support decision-making. Instructors work in alignment with the college's mission, vision, core values, and operating principles. Instructors are expected to provide service to the college community exemplified by teamwork, committee involvement, and participation in shared leadership activities. In addition, instructors commit to ongoing professional growth in both instructional and technical areas to comply with NWTC's faculty progression structure, as well as the development of their colleagues and teams. It is our commitment as a College to ensure that we invest the resources necessary to positively impact teaching and student success. Consistent with this commitment all new faculty are required to successfully complete the Northeast Wisconsin Technical College Instructor Preparation Academy. The Academy is a structured, practical, course-based cohort learning experience during first three years of employment. Courses include teaching and learning strategies, guidance and counseling, curriculum development, assessment, diversity, and more. The details of the schedule will be made available upon hire. ESSENTIAL FUNCTIONS Develop and continually revise curriculum required development and routine revision of curriculum that includes adaptation of curriculum to college delivery standards, strategic directions, employer/advisory feedback, and industry/regulatory standards. This also includes but is not limited to Open Educational Resources (OER), textbook change, assessment plan, credit for prior learning assessment tools, and employability skills. Utilize engaging instructional strategies and methodologies which foster student success both in and outside of the classroom. Create learning experiences which integrate multiple alternative or emerging delivery methodologies and instructional technologies to maximize student success, including, but not limited to, hybrid, face-to-face, video conferencing, self-paced, and on-line course delivery. Provide immediate, routine, and consistent feedback to students to assist them in improving performance in technical and core ability competencies. Create a learning environment that integrates best practices for student success including authentic service learning, student club events, and engagement in profession specific activities. Develop, support, participate and collaborate with other departments on student recruitment, program marketing, and referral of students as needed for student success strategies including tutoring, counseling, advising, etc. Use data to measure quality outcomes related to student persistence, retention, completion rate, course success, and to design improvement strategies based on the evidence. Comply with College policies and practices related to instruction, assessment, and delivery. Engage with business and industry through engagement and participation in advisory committees, including the recruitment of new members, planning of meetings, participation in community groups, and business visits. Participate in community and college-sponsored events to promote the college's programs and enhance community relationships. Engage in division, department and team meetings and requirements including the development and completion of the college's strategic planning through team action plans and budget requests Maintain proficient knowledge and skill in emerging trends and current occupational practices by networking with regional industry leaders and participating in continuing education and professional development. Assist in the development of adjunct faculty through communication, sharing of resources, coaching and mentoring. Maintain Faculty Quality Assurance System requirements, faculty progression structure requirements and licensure required by other agencies to maintain individual and program accreditation. MINIMUM QUALIFICATIONS AND WORK EXPERIENCE Bachelor's degree from an accredited institution in the related teaching field Two years of direct occupation experience required in an occupation related to: Network Specialist Network Technician Network Engineer Network Support Specialist LAN Specialist/Technician Network Administrator/Manager Systems Administrator IT Security Administrator Security Engineer Security Analyst OR Security Architect At a minimum, occupational experience has to have occurred at least 1 year within the last 5 years. Technical skills necessary for this position include knowledge of local and wide area networks, network operating system, infrastructure hardware, cloud technologies, virtualization, security and access privileges, performance tuning, support and troubleshooting, automation/script knowledge, Web Security testing and technical presentation skills. Preferred Qualifications: Previous teaching experience with adult learners is preferred Skills and Abilities: Student Success: Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Values: Demonstrate behaviors and action that support the College's values Collaboration: Demonstrate behaviors and actions that create respectful environments and services for all, and the ability to work effectively across differences in background and experience. PHYSICAL DEMANDS Extended Sitting: Ability to sit for extended periods while working on a computer or attending meetings Mobility: Ability to move around the campus to attend meetings and events Manual Dexterity: Proficiency in using hands and fingers to handle or operate office equipment, tools, or controls. Visual and Auditory: Ability to read documents and communicate effectively with students and staff. Light Lifting: Capability to lift and carry materials weighing up to 25 pounds. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at or . Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, national origin, disability, veteran status, sex, sexual orientation, gender, genetic testing or other applicable legislated categories. Inquiries regarding the College's nondiscrimination policies may be directed to the Associate Vice President of Student Affairs at or .
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Wichita, Kansas (On-Site; Must be local and within driving distance) Employment Status: Full-Time position Compensation and Benefits: Competitive compensation is offered, with base salary ranging from $120,000 to $140,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Employees may elect to participate in the employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits are effective the first of the month following benefits enrollment.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.The ECLS Co-Coordinator is expected to provide on-call availability with 45-minute recall to the hospital. Coordinators will make themselves available to the executives of Innovative ECMO Concepts, Inc., the hospital leadership and direct reports during business and off-business hours for emergencies.Setup, prime and initiation of ECMO supportAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conduct ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts, Inc. Co-Owners, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precept new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts, Inc. and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is:120,000 - 140,000 USD per year(Remote - Wichita, US) PIdda23972e2a7-5919
07/04/2025
Full time
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Wichita, Kansas (On-Site; Must be local and within driving distance) Employment Status: Full-Time position Compensation and Benefits: Competitive compensation is offered, with base salary ranging from $120,000 to $140,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Employees may elect to participate in the employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits are effective the first of the month following benefits enrollment.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.The ECLS Co-Coordinator is expected to provide on-call availability with 45-minute recall to the hospital. Coordinators will make themselves available to the executives of Innovative ECMO Concepts, Inc., the hospital leadership and direct reports during business and off-business hours for emergencies.Setup, prime and initiation of ECMO supportAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conduct ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts, Inc. Co-Owners, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precept new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts, Inc. and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is:120,000 - 140,000 USD per year(Remote - Wichita, US) PIdda23972e2a7-5919
Innovative ECMO Concepts
Washington, Washington DC
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Virginia/Washington D.C. Area (On-Site; Must be local and within driving distance) Employment Status: Full-Time; Salaried Scheduling Requirements: Must maintain residence within a 45-minute response time to the hospital40 hr/wk position with 50% call time Compensation and Benefits: Competitive compensation is offer with base salary ranging from $120,000 - $170,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Full-time employees may elect to participate in the Employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits become effective on the first day of the month following the employee"s benefits enrollment and start date.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.Coordinators will make themselves available to the executives of Innovative ECMO Concepts, the hospital leadership and direct reports during business and off-business hours for emergencies.Must be able to setup, prime and initiate ECMO support as well as train others to master these skillsAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conducts ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts team, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Manages a staff of 25-40 ECLS specialists. May be required to be the lead specialist on local ground transports. Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precepts new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is: . click apply for full job details
07/04/2025
Full time
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Virginia/Washington D.C. Area (On-Site; Must be local and within driving distance) Employment Status: Full-Time; Salaried Scheduling Requirements: Must maintain residence within a 45-minute response time to the hospital40 hr/wk position with 50% call time Compensation and Benefits: Competitive compensation is offer with base salary ranging from $120,000 - $170,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Full-time employees may elect to participate in the Employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits become effective on the first day of the month following the employee"s benefits enrollment and start date.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.Coordinators will make themselves available to the executives of Innovative ECMO Concepts, the hospital leadership and direct reports during business and off-business hours for emergencies.Must be able to setup, prime and initiate ECMO support as well as train others to master these skillsAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conducts ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts team, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Manages a staff of 25-40 ECLS specialists. May be required to be the lead specialist on local ground transports. Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precepts new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is: . click apply for full job details
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Virginia/Washington D.C. Area (On-Site; Must be local and within driving distance) Employment Status: Full-Time; Salaried Scheduling Requirements: Must maintain residence within a 45-minute response time to the hospital40 hr/wk position with 50% call time Compensation and Benefits: Competitive compensation is offer with base salary ranging from $120,000 - $170,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Full-time employees may elect to participate in the Employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits become effective on the first day of the month following the employee"s benefits enrollment and start date.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.Coordinators will make themselves available to the executives of Innovative ECMO Concepts, the hospital leadership and direct reports during business and off-business hours for emergencies.Must be able to setup, prime and initiate ECMO support as well as train others to master these skillsAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conducts ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts team, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Manages a staff of 25-40 ECLS specialists. May be required to be the lead specialist on local ground transports. Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precepts new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is: . click apply for full job details
07/04/2025
Full time
About Innovative ECMO Concepts In January 2014, Innovative ECMO Concepts (IEC) was formed by a group of Extracorporeal Life Support (ECLS) experts who shared a single vision, mission, and passion to support the growing ECLS community. Our company educates and supports the Extracorporeal Life Support community through providing highly trained specialists for bedside support, conducting ECLS patient transports, evaluating and building ECLS programs while continuing quality improvement initiatives and research aimed at advancing the ECLS field. Mission Statement Provide superior support to the ECLS community with a focus on improving patient outcomes. Through education, research, and evaluation of current ECLS data, we strive to promote the best evidence-based medical practices available today. Vision Statement With a multi-disciplinary approach, we will provide the ECLS community with consistent and reliable services including education, staffing, patient transport, program evaluations, team building strategies and perfusion services. Core Values At Innovative ECMO, our five-core values state who we are and what we stand for as a company. As we continue to grow, we strive to ensure that our core values remain alive and well. As an Innovative ECMO Concepts team member, we ask that you commit to our core values. Be a Great Team Player - Treat yourself and others with respect.Growth - Constantly look for ways to improve.Commitment - Believe in Innovative ECMO Concepts mission of helping patients.Honesty and Integrity - Conduct yourself with honesty, integrity and transparency at all times.Customer Service - Listen, understand and be attentive to customer"s needs. Be the reason why IEC is requested. Advance Your Career, Transform Patient Lives At Innovative ECMO Concepts, every team member is essential to advancing ECMO care and transforming patient outcomes. We offer a flexible, rewarding career with top-tier training, industry-leading benefits, and the prestige of Joint Commission accreditation. Join a passionate team that values your expertise and is dedicated to setting new standards in healthcare. If you"re ready to make a lasting impact on patients" lives and shape the future of ECMO, we invite you to join us today! Accredited by the Joint Commission Innovative ECMO Concepts is proud to be accredited by the Joint Commission, reflecting our commitment to excellence in ECMO care. This gold seal signifies our high standards, dedication to continuous improvement, and focus on advancing patient care with cutting-edge, compassionate medical services. About the Role Job Title: ECMO Coordinator Location: Virginia/Washington D.C. Area (On-Site; Must be local and within driving distance) Employment Status: Full-Time; Salaried Scheduling Requirements: Must maintain residence within a 45-minute response time to the hospital40 hr/wk position with 50% call time Compensation and Benefits: Competitive compensation is offer with base salary ranging from $120,000 - $170,000 per year. Innovative ECMO Concepts (IEC) is proud to offer 100% employer-paid health, vision, and dental insurance for full-time employees. IEC covers 70% of the health, vision, and dental insurance costs for full-time employees" dependents. Eligible dependents may be added to the employee"s benefits selections, with 30% of the premium costs deducted from the employee"s payroll.Full-time employees are covered under the IEC term life, accidental death and dismemberment, and short and long-term disability plans. IEC pays premiums on behalf of the employee.Full-time employees may elect to participate in the Employer"s Guideline 401(k) retirement plan. Participants may make pre-tax or Roth contributions to a retirement account. IEC matches contributions at 100% of the first 1% of the employee"s deferrals and 50% of deferrals between 1% and 6% of the employee's salary.IEC benefits become effective on the first day of the month following the employee"s benefits enrollment and start date.Exemplary training program.Continued education opportunities and tuition reimbursement. Job Responsibilities: Understand and promote company ECMO staffing, education and transport offerings.Coordinators will make themselves available to the executives of Innovative ECMO Concepts, the hospital leadership and direct reports during business and off-business hours for emergencies.Must be able to setup, prime and initiate ECMO support as well as train others to master these skillsAccurately identify and diagnose ECMO circuit/component issues and provide/conduct safe alternatives to rectify the issue, evaluate and communicate resultsEvaluate the patients' medical records and make recommendations based upon the physicians" orders and goals Coordinates and conducts ECMO didactic education as well as simulation (wet lab) education as requestedMaintains professionalism and good interpersonal communications skills during interactions with all team members, hospital employees as well as patients and their families. This collaborative effort with all members of the healthcare team will be demonstrated through a commitment to courteous, sincere and sensitive customer serviceWorks with the Innovative ECMO Concepts team, Nursing Leadership Team, Respiratory Care Leadership Team, Perfusion and the ECMO Medical Directors to define quality initiatives for the ECLS program Complies with the hospital initiatives and quality improvement projects within the organization Participate in formal mortality & morbidity review of ECMO cases with the medical directorsConsiders factors related to safety, effectiveness, knowledge and skill of team members, as well as cost in planning and delivering care Manages a staff of 25-40 ECLS specialists. May be required to be the lead specialist on local ground transports. Ensures that ECLS equipment is in working orderEnsures disposable equipment is available for useOrders/rents additional equipment as neededComplies with hospital performance standards and remains a positive role model for othersProvide didactic training, bedside orientation and precepts new ECMO Specialists that will ultimately provide direct patient and family centered careProvide ongoing feedback to employees regarding work performance through verbal and written communicationEncourages professionalism amongst the team members and encourage others to take leadership role/responsibilities Ensures appropriate ECMO scheduling and staffing levels are maintainedActively participates, in growth of the program and implementation of new initiativesActively participates in committees and meetingsCompletes and ensures the ECMO team members complete hospital based annual training and competenciesDetermines needed educational activities for all new procedures or new equipment, implements and documents the conduct of this educationCoordinate the utilization of new equipment in the various program areas and ensures end users fully understand the operations and functionality of the equipmentDevelop and/or review hospital-based education for patients and familiesOversee hospital specific training materials and competency checklists for the ECMO SpecialistsValues accomplishments and shows enthusiasm and pride in Innovative ECMO Concepts, Inc., towards hospital and the ECMO programPresents a positive image of themselves, Innovative ECMO Concepts and of the hospital in all personal, video conference and telephone interactionsResolve client complaints regarding services directly or indirectly through the engagement and coordination of additional company resources Other duties as assigned by the executive leadership team Minimum Requirements: Bachelor's degree desirable in nursing, respiratory care or perfusion technology from an accredited training program. Previous ECMO Coordinator experience preferredThorough understanding of anatomy, physiologyMastery level knowledge of extracorporeal life support Excellent communication skills necessary to work with all hospital employees, physicians, co-workers and community professionals.Must possess exceptional interpersonal skills, including the ability to quickly develop relationships with existing and potential with Microsoft applications including Word, PowerPoint, Excel, Outlook.Preference will be given to applicants with previous experience as a coordinator and/or primer. In lieu of previous coordinator or primer experience, previous management, lead RT, or charge nurse experience will be considered. Physical Requirements: Must be able to effectively communicate and perform in stressful situations. Must be able to see, hear, stand, walk, stoop, bend, squat, for prolonged periods without accommodations. Must be able to read, speak, and write English.Must be able to move or reposition patients of any weight or size with assistance. Must be able to work independently for extended periods without leaving the patient care area.Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust. Interested and have questions? Company # 800-874-ECMO (3266) Email: Stay Connected Innovative ECMO Concepts IEC ECMO Blog Innovative ECMO Concepts The pay range for this role is: . click apply for full job details
Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday. Hours may vary. Referral Bonus Amount: 0 --> Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday..... click apply for full job details
02/25/2022
Full time
Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday. Hours may vary. Referral Bonus Amount: 0 --> Job Description: Financial Center Client Service Representative At Bank of America, we are guided by a common purpose to help make financial lives better by connecting clients and communities to the resource they need to be successful. Make a difference where it counts by joining our Financial Center team at Bank of America. We're looking for the next generation of client service representatives (formally known as tellers) -those with a passion for people and creating a positive client experience in every interaction. As part of the Bank of America team, Client Service Representatives (CSRs) go beyond processing transactions, you'll build relationships with clients to understand their financial goals, identify solutions that will benefit them and connect them to the appropriate teammate who can provide education and solutions to help them live their best financial lives. CSRs work in a financial center and report to the Financial Center Manager. We'll help you Get training and one-on-one coaching from your manager who is invested in your success. You'll enroll in our Academy for Consumer and Small Business to develop as a client service representative. Learn core banking solutions and processes. Understand solutions we provide through Bank of America and how to accurately process transactions such as client deposits and cashing checks. Grow your network to maximize effectiveness in meeting client needs. Cultivate relationships with teammates and specialists to assist clients with inquiries and/or problem resolution. Provide education to clients. Inform and educate clients on how to conduct simple transactions through convenient banking options (i.e. online banking, mobile banking, ATM) that benefit them. Adhere to policies and procedures through education of regulatory policies, associate and client safety procedures and service delivery guidelines. As a Client Service Representative, you can look forward to Ongoing professional development to deepen your skills Access to our internal Career Path Tool to explore opportunities for career growth A world-class suite of employee benefits You're a person who (required skills) Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. Communicates effectively and confidently with all clients. Works well with others and collaborates productively to get things done. Can manage complexity, prioritize tasks and execute in a fast-paced environment. Has the ability to learn and adapt to new information and technology platforms. Is thorough and provides careful attention to detail. Will follow established processes and guidelines in daily activities to do what is right for clients and the Bank, adhering to all applicable laws and regulations. Is comfortable asking clients about their financial goals and introducing services and products that will meet their needs. Has a minimum six months client service experience in financial services, retail sales, or other results driven environment. Has a minimum of six months experience offering solutions and services based on the client's needs. In lieu of six months of client service experience, has previously completed the Bank of America financial center internship program. Can be flexible to work weekends and/or extended hours as needed. Is proficient in basic computer skills. You'll be better prepared if you have (desired skills) A minimum of six months in a role that involved handling/managing cash We're a culture that Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance his/her careers. Along with taking care of our clients we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals. Believes diversity makes us stronger so we can reflect, connect to and meet the diverse needs of our clients around the world. Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Believes in responsible growth and is dedicated to supporting communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital. Job Band: H8 Shift: 1st shift (United States of America) Hours Per Week: 20 Weekly Schedule: Monday - Saturday..... click apply for full job details
Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Financial Center Managers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for leading a team, operating as a business owner, fostering a team environment and driving a client-centric culture to make clients' financial lives better. As a Financial Center Manager, you'll develop your financial center team to provide an exceptional client experience, understand the needs of our clients, and ensure clients are introduced to and provided with the most appropriate solution to improve their financial lives. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Financial Center Academy Manager, Consumer Banking Market Leader, Consumer Banking and Merrill Edge Market Leader Manager or Performance Manager - with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey. We'll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility. • Continuously learn and advance your career goals through intentional career paths to the next best role. • Use resources and innovative technologies to optimize the client experience. • Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals. • Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable. • Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees. • Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs. • Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines. • Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement. As a Financial Center Manager, you can look forward to • Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes. • Resources and dedicated support to help you reach your full potential throughout your career. • A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow. • Progressive workplace practices and initiatives that promote inclusion. We're a culture that • Believes in responsible growth and has a proven dedication to supporting the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required skills: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. • Has 3+ years' of demonstrated experience building, leading, managing and coaching a team. • Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Applies strong critical thinking and problem-solving skills to meet clients' needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages your time and capacity. • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment. • Can interpret performance results, find opportunities to drive success and hold others accountable to results. • Can be flexible to work weekends and/or extended hours as needed. Desired skills: • Experience in financial services and knowledge of financial services industry, products and solutions. • Experience in mortgage, retail or hospitality. • Experience working in an environment with individual and team goals where goals were routinely met or exceeded. • Bilingual skills. Job Band: H5 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 500 --> Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Financial Center Managers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for leading a team, operating as a business owner, fostering a team environment and driving a client-centric culture to make clients' financial lives better. As a Financial Center Manager, you'll develop your financial center team to provide an exceptional client experience, understand the needs of our clients, and ensure clients are introduced to and provided with the most appropriate solution to improve their financial lives. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Financial Center Academy Manager, Consumer Banking Market Leader, Consumer Banking and Merrill Edge Market Leader Manager or Performance Manager - with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey. We'll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility. • Continuously learn and advance your career goals through intentional career paths to the next best role. • Use resources and innovative technologies to optimize the client experience. • Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals. • Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable. • Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees. • Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs. • Adhere to policies and procedures through education of regulatory policies..... click apply for full job details
09/11/2021
Full time
Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Financial Center Managers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for leading a team, operating as a business owner, fostering a team environment and driving a client-centric culture to make clients' financial lives better. As a Financial Center Manager, you'll develop your financial center team to provide an exceptional client experience, understand the needs of our clients, and ensure clients are introduced to and provided with the most appropriate solution to improve their financial lives. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Financial Center Academy Manager, Consumer Banking Market Leader, Consumer Banking and Merrill Edge Market Leader Manager or Performance Manager - with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey. We'll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility. • Continuously learn and advance your career goals through intentional career paths to the next best role. • Use resources and innovative technologies to optimize the client experience. • Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals. • Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable. • Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees. • Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs. • Adhere to policies and procedures through education of regulatory policies, employee and client safety procedures and service delivery guidelines. • Ensure day-to-day activities comply with standards by observing and coaching teammates in customer service, operational procedures, transaction accuracy and client engagement. As a Financial Center Manager, you can look forward to • Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes. • Resources and dedicated support to help you reach your full potential throughout your career. • A benefits programs designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow. • Progressive workplace practices and initiatives that promote inclusion. We're a culture that • Believes in responsible growth and has a proven dedication to supporting the communities we serve. • Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. • Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. • Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs. Required skills: • Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client. • Collaborates effectively to get things done, building and nurturing strong relationships. • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives. • Has 3+ years' of demonstrated experience building, leading, managing and coaching a team. • Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed. • Communicates effectively and confidently, and is comfortable engaging all clients. • Has the ability to learn and adapt to new information and technology platforms. • Applies strong critical thinking and problem-solving skills to meet clients' needs. • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. • Efficiently manages your time and capacity. • Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment. • Can interpret performance results, find opportunities to drive success and hold others accountable to results. • Can be flexible to work weekends and/or extended hours as needed. Desired skills: • Experience in financial services and knowledge of financial services industry, products and solutions. • Experience in mortgage, retail or hospitality. • Experience working in an environment with individual and team goals where goals were routinely met or exceeded. • Bilingual skills. Job Band: H5 Shift: 1st shift (United States of America) Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 500 --> Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our clients when they need us most - whether they're just starting out, buying a home, building a family or planning for retirement. We're looking for the next generation of Financial Center Managers - those with a passion for growing a long-term career, building relationships and working with a team of client professionals in one of over 4,000 locations nationwide. The Financial Center Manager role is meant for those looking to make a real impact and build a career in financial services. The role is ideal for those with a passion for leading a team, operating as a business owner, fostering a team environment and driving a client-centric culture to make clients' financial lives better. As a Financial Center Manager, you'll develop your financial center team to provide an exceptional client experience, understand the needs of our clients, and ensure clients are introduced to and provided with the most appropriate solution to improve their financial lives. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into roles as a Financial Center Academy Manager, Consumer Banking Market Leader, Consumer Banking and Merrill Edge Market Leader Manager or Performance Manager - with unlimited opportunity to grow throughout the company. The Academy will support you with dedicated programs, tools and resources throughout your career journey. We'll help you • Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success. • Grow in your current role through one-on-one coaching from Academy managers who are invested in your success and training programs that help you excel, build new skills or take on additional responsibility. • Continuously learn and advance your career goals through intentional career paths to the next best role. • Use resources and innovative technologies to optimize the client experience. • Gain in-depth knowledge of clients' financial life priorities and connect them to Bank of America solutions that meet their financial goals. • Lead a team and operate as a business owner by observing and coaching team and individual performance to collectively meet goals, establishing action plans as applicable. • Attract and retain talent by personally investing in talent through interviewing and hiring financial center employees. • Understand solutions we provide and build relationships with teammates and specialists to assist clients with financial needs. • Adhere to policies and procedures through education of regulatory policies..... click apply for full job details