Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 a.m. - 5:00 p.m. Hourly Pay: $24.00 - $26.00 (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering an exceptional customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to drive efficient outcomes and high customer satisfaction. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the U.S., we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically via phone and email Problem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolution Organization & Accuracy: Strong attention to detail when managing requests, documentation, and follow ups Time & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environment Scheduling & Dispatch Coordination: Experience coordinating schedules, managing appointments, and optimizing technician routing to meet service timelines Collaboration: Ability to work effectively with cross functional teams to resolve customer issues Professional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processes Navigating internal systems to track warranty claims, service requests, and payments Dispatching and scheduling field service technicians across assigned regions Communicating service timelines and setting clear customer expectations Prioritizing and adjusting schedules to accommodate urgent or changing service needs Adapting to shifting priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelines Warranty claims are validated and processed efficiently Field technicians are scheduled and dispatched effectively to maximize service efficiency You are able to successfully manage a high-volume workload without sacrificing quality or customer experience Customers feel informed, supported, and confident throughout the process Internal partners receive complete, timely information to support resolution Service commitments and quality standards are consistently met 2-3 years of previous customer service or scheduling/dispatch experience preferred. Tools & Work Environment High-volume phone and email communication with customers Internal service, dispatching/scheduling, and payment systems Cross functional collaboration with Field Service, Sales, Leadership, and Engineering Fast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent required Customer service, dispatching, scheduling, or coordination experience preferred Experience in manufacturing, building materials, construction, or service industries is a plus Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday schedule Competitive hourly pay Opportunity to work with trusted, nationally recognized brands Supportive, team oriented environment Clear career growth opportunities into roles such as Senior Customer Service, Dispatch/Operations, or Inside Sales Hands-on training and development to expand your skills in customer service, operations, and scheduling A role where your work directly impacts customer satisfaction and business success What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
09/06/2026
Full time
Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 a.m. - 5:00 p.m. Hourly Pay: $24.00 - $26.00 (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering an exceptional customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to drive efficient outcomes and high customer satisfaction. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the U.S., we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically via phone and email Problem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolution Organization & Accuracy: Strong attention to detail when managing requests, documentation, and follow ups Time & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environment Scheduling & Dispatch Coordination: Experience coordinating schedules, managing appointments, and optimizing technician routing to meet service timelines Collaboration: Ability to work effectively with cross functional teams to resolve customer issues Professional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processes Navigating internal systems to track warranty claims, service requests, and payments Dispatching and scheduling field service technicians across assigned regions Communicating service timelines and setting clear customer expectations Prioritizing and adjusting schedules to accommodate urgent or changing service needs Adapting to shifting priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelines Warranty claims are validated and processed efficiently Field technicians are scheduled and dispatched effectively to maximize service efficiency You are able to successfully manage a high-volume workload without sacrificing quality or customer experience Customers feel informed, supported, and confident throughout the process Internal partners receive complete, timely information to support resolution Service commitments and quality standards are consistently met 2-3 years of previous customer service or scheduling/dispatch experience preferred. Tools & Work Environment High-volume phone and email communication with customers Internal service, dispatching/scheduling, and payment systems Cross functional collaboration with Field Service, Sales, Leadership, and Engineering Fast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent required Customer service, dispatching, scheduling, or coordination experience preferred Experience in manufacturing, building materials, construction, or service industries is a plus Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday schedule Competitive hourly pay Opportunity to work with trusted, nationally recognized brands Supportive, team oriented environment Clear career growth opportunities into roles such as Senior Customer Service, Dispatch/Operations, or Inside Sales Hands-on training and development to expand your skills in customer service, operations, and scheduling A role where your work directly impacts customer satisfaction and business success What We Offer At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals. We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance. Health & Wellness Three comprehensive medical plan options Prescription drug coverage Dental insurance Vision insurance Teladoc virtual healthcare services Employee Assistance Program (EAP) Annual Wellness Clinic Financial Protection Company-paid Life Insurance Voluntary Life Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Supplemental Hospital Indemnity Insurance Critical Illness Insurance Accident Insurance Additional Benefits Paid Time Off (PTO) and paid holidays 401(k) retirement plan with company match Tuition Reimbursement Program Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law. Work Authorization and Sponsorship Disclosure: The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.
Job Description Job Description Salary: $75,000 - $100,000 annually, plus incentives Location: Springfield, MO The Role CSI is looking for a motivated, relationship-driven professional to join our International Sales team as a Business Development Associate (BDA) - International . This is an entry-level commercial role designed to develop future Business Development Leaders through hands-on experience in international customer engagement, lead qualification, and sales development. In this role, you'll be the first point of contact for international opportunities-working with customers across multiple time zones, qualifying new business, coordinating with internal teams, and supporting the successful transition of opportunities into long-term customer relationships. If you're energized by global business, enjoy solving problems, and want to build a career in technical sales, this is an excellent opportunity to grow. About CSI CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow. What You'll Do Manage inbound and web-generated international sales leads from initial contact through qualification. Engage prospective international customers through phone, email, and virtual meetings to identify opportunities and build relationships. Execute proactive outbound prospecting and follow-up activities to expand CSI's international customer base. Coordinate with Customer Service, Estimating & Design, Purchasing, Accounting, and Marketing to ensure timely customer support and project execution. Support international transactions by coordinating export documentation, logistics, shipping requirements, and payment terms. Maintain disciplined pipeline management, CRM activity, and lead follow-up in accordance with CSI sales standards. Collaborate closely with the International Business Development Leader to develop sales strategies and transition qualified opportunities for long-term account ownership. Monitor customer activity, market trends, and competitor information while providing valuable feedback to leadership. Build product knowledge and develop an understanding of CSI's sanitary processing solutions and international markets. Deliver an exceptional customer experience by managing expectations, communicating effectively, and ensuring responsive service throughout the sales process. Education/Experience High school diploma or equivalent required. Bachelor's degree in Business, Industrial Technology, Engineering, Marketing, or a related field preferred. Previous customer service, inside sales, business development, or account management experience preferred. Experience in manufacturing, industrial equipment, food processing, pharmaceutical, or related industries is a plus. Understanding of estimating, engineering support, or process equipment applications is beneficial. Proficient with Microsoft Office (Excel, Outlook, Word). Experience using CRM or ERP systems is preferred. Strong written and verbal communication skills with excellent organizational abilities. Why Join CSI? Competitive compensation: $75,000 - $100,000 annually plus incentives. Growth-focused, team-oriented culture Diverse, high-impact industrial projects Strong benefits + career development support Benefits & Perks CSI offers a competitive benefits package including: Health and wellness benefits Paid time off Retirement planning options Tuition reimbursement and continuing education support Opportunities for internal career advancement Company lunches, team events, and community volunteer opportunities Work Environment / Physical Requirements Our environment emphasizes accountability, respect, teamwork, and continuous learning. This role is primarily office-based, Monday-Friday, and required occasional domestic and international travel It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required. CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process. Equal Opportunity Employer CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability. Applicants must be authorized to work in the United States. CSI participates in E-Verify.
09/06/2026
Full time
Job Description Job Description Salary: $75,000 - $100,000 annually, plus incentives Location: Springfield, MO The Role CSI is looking for a motivated, relationship-driven professional to join our International Sales team as a Business Development Associate (BDA) - International . This is an entry-level commercial role designed to develop future Business Development Leaders through hands-on experience in international customer engagement, lead qualification, and sales development. In this role, you'll be the first point of contact for international opportunities-working with customers across multiple time zones, qualifying new business, coordinating with internal teams, and supporting the successful transition of opportunities into long-term customer relationships. If you're energized by global business, enjoy solving problems, and want to build a career in technical sales, this is an excellent opportunity to grow. About CSI CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow. What You'll Do Manage inbound and web-generated international sales leads from initial contact through qualification. Engage prospective international customers through phone, email, and virtual meetings to identify opportunities and build relationships. Execute proactive outbound prospecting and follow-up activities to expand CSI's international customer base. Coordinate with Customer Service, Estimating & Design, Purchasing, Accounting, and Marketing to ensure timely customer support and project execution. Support international transactions by coordinating export documentation, logistics, shipping requirements, and payment terms. Maintain disciplined pipeline management, CRM activity, and lead follow-up in accordance with CSI sales standards. Collaborate closely with the International Business Development Leader to develop sales strategies and transition qualified opportunities for long-term account ownership. Monitor customer activity, market trends, and competitor information while providing valuable feedback to leadership. Build product knowledge and develop an understanding of CSI's sanitary processing solutions and international markets. Deliver an exceptional customer experience by managing expectations, communicating effectively, and ensuring responsive service throughout the sales process. Education/Experience High school diploma or equivalent required. Bachelor's degree in Business, Industrial Technology, Engineering, Marketing, or a related field preferred. Previous customer service, inside sales, business development, or account management experience preferred. Experience in manufacturing, industrial equipment, food processing, pharmaceutical, or related industries is a plus. Understanding of estimating, engineering support, or process equipment applications is beneficial. Proficient with Microsoft Office (Excel, Outlook, Word). Experience using CRM or ERP systems is preferred. Strong written and verbal communication skills with excellent organizational abilities. Why Join CSI? Competitive compensation: $75,000 - $100,000 annually plus incentives. Growth-focused, team-oriented culture Diverse, high-impact industrial projects Strong benefits + career development support Benefits & Perks CSI offers a competitive benefits package including: Health and wellness benefits Paid time off Retirement planning options Tuition reimbursement and continuing education support Opportunities for internal career advancement Company lunches, team events, and community volunteer opportunities Work Environment / Physical Requirements Our environment emphasizes accountability, respect, teamwork, and continuous learning. This role is primarily office-based, Monday-Friday, and required occasional domestic and international travel It requires extended computer use, effective communication, and occasional movement within industrial environments. Light physical activity, including standing, bending, and lifting up to 20 pounds, may be required. CSI is committed to providing reasonable accommodation for qualified individuals with disabilities during the application and employment process. Equal Opportunity Employer CSI is committed to equal opportunity employment. We select candidates based on their ability to perform the work in a competent and professional manner and do not discriminate based on age, sex, race, color, religion, national origin, sexual orientation, gender identity, veteran status, or disability. Applicants must be authorized to work in the United States. CSI participates in E-Verify.
Description: Position Summary This role is responsible for growing both our revenue and customer base. This is an intense, fast-paced position that will work alongside a high-performing and collaborative sales team. Team members will focus on qualifying and closing leads from various sources, driving pipeline velocity to ultimately achieve revenue generation. Individuals in this role must be competitive, team-oriented, and comfortable making cold calls. Sales Specialists should be hungry to learn, grow, and challenge themselves. Essential Duties & Responsibilities Proactively reach out to potential customers via cold calling to introduce our services, identify sales opportunities, and schedule meetings for further discussion. Effectively manage and update customer information, sales leads, and opportunities within the CRM system to maintain accurate records and track sales progress. Conduct compelling presentations to potential clients, showcasing the value propositions of our services and addressing their specific needs and concerns. Must be effective in conducting both virtual and in-person meetings. Serve as a knowledgeable resource for customers, offering expert guidance and recommendations tailored to their business objectives to facilitate the sales process. Manage the end-to-end order processing cycle, including accurately entering orders, coordinating fulfillment logistics, and ensuring timely delivery to customers. Maintain a well-organized sales pipeline, prioritize leads, and follow up on opportunities in a timely manner to achieve sales targets and maximize revenue generation. Cultivate strong, long-term relationships with customers by understanding their business goals, providing exceptional customer service, and addressing any inquiries or issues promptly and professionally. Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities and stay ahead of the curve. Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures and best practices. Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status. Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems. Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone. Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving. Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions. Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company. Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously. Travel to Company facilities, customer locations, or alternate service locations as assigned. Must be able to drive on behalf of the Company and/or customers if required. Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events. Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines. Ability to adapt to changing work demands and schedules, including occasional mandatory overtime. Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws. Other duties as assigned. Requirements: Physical Requirements & Working Conditions Ability to stand and walk for extended periods of time (2/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching. Ability to work with and around others for extended periods of time (2/3 or more of the workday). Ability to occasionally lift and carry objects weighing up to 20 pounds. Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices. Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations). Comfortable working in environments with varying temperatures and noise levels. Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time. Education, Experience, Qualifications Required High school diploma or GED Must be and remain eligible to be issued a passport for any required international travel/training Valid driver's license Preferred Bachelor's degree in business, sales, or marketing B2B sales experience Fluent in Spanish The statements listed above are intended to describe the general nature and level of work performed by the individual filling this position and is subject to change. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as assigned by management. The Company reserves the right to modify, interpret, or apply this job description as appropriate in its business judgment. This job description itself is not a contract of employment, implied or otherwise. PIa1cedfca1f29-2913
09/03/2026
Full time
Description: Position Summary This role is responsible for growing both our revenue and customer base. This is an intense, fast-paced position that will work alongside a high-performing and collaborative sales team. Team members will focus on qualifying and closing leads from various sources, driving pipeline velocity to ultimately achieve revenue generation. Individuals in this role must be competitive, team-oriented, and comfortable making cold calls. Sales Specialists should be hungry to learn, grow, and challenge themselves. Essential Duties & Responsibilities Proactively reach out to potential customers via cold calling to introduce our services, identify sales opportunities, and schedule meetings for further discussion. Effectively manage and update customer information, sales leads, and opportunities within the CRM system to maintain accurate records and track sales progress. Conduct compelling presentations to potential clients, showcasing the value propositions of our services and addressing their specific needs and concerns. Must be effective in conducting both virtual and in-person meetings. Serve as a knowledgeable resource for customers, offering expert guidance and recommendations tailored to their business objectives to facilitate the sales process. Manage the end-to-end order processing cycle, including accurately entering orders, coordinating fulfillment logistics, and ensuring timely delivery to customers. Maintain a well-organized sales pipeline, prioritize leads, and follow up on opportunities in a timely manner to achieve sales targets and maximize revenue generation. Cultivate strong, long-term relationships with customers by understanding their business goals, providing exceptional customer service, and addressing any inquiries or issues promptly and professionally. Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities and stay ahead of the curve. Promote proper work ethic and demonstrate the Company's Core Values, policies, procedures and best practices. Comply with all customer and service location requirements, including, but not limited to, health/safety training and vaccination status. Demonstrate proficiency using technology, including, but not limited to, smart phones, tablets, computers, mobile applications, web-based software, typing, data entry, spreadsheets, and the use of video conferencing systems. Demonstrate the ability to use written and verbal communication skills to deal effectively with diverse groups of people, including proficiency in using a telephone/cellphone. Demonstrate the ability to maintain a close working relationship with Company team members, customers, service locations, and the general public for the purpose of explanation, interpretation, technical assistance, and non-routine problem-solving. Demonstrate excellent problem-solving skills, with the ability to analyze complex issues and implement effective solutions. Demonstrate outstanding communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels, inside and outside the Company. Demonstrate solid project and time management capabilities, including the ability to organize, prioritize, and manage multiple projects and tasks simultaneously. Travel to Company facilities, customer locations, or alternate service locations as assigned. Must be able to drive on behalf of the Company and/or customers if required. Occasional participation in events outside of regular hours may be necessary, which may include meetings, training sessions, and team building events. Maintains flexibility to work additional hours as needed during busy periods or to meet deadlines. Ability to adapt to changing work demands and schedules, including occasional mandatory overtime. Mandatory overtime may be required, with compensation provided in accordance with Company policies and local labor laws. Other duties as assigned. Requirements: Physical Requirements & Working Conditions Ability to stand and walk for extended periods of time (2/3 or more of the workday), and perform tasks that require bending, stooping, kneeling, or crouching. Ability to work with and around others for extended periods of time (2/3 or more of the workday). Ability to occasionally lift and carry objects weighing up to 20 pounds. Dexterity of hands and fingers to operate smartphones, keyboards, hand tools, and measurement devices. Keen eyesight to read small print/text/figures and to identify quality defects (including in low-light situations). Comfortable working in environments with varying temperatures and noise levels. Employment for this position is contingent on the individual obtaining and maintaining all Company, customer, and service location requirements (including vaccination status), which may be subject to change at any time. Education, Experience, Qualifications Required High school diploma or GED Must be and remain eligible to be issued a passport for any required international travel/training Valid driver's license Preferred Bachelor's degree in business, sales, or marketing B2B sales experience Fluent in Spanish The statements listed above are intended to describe the general nature and level of work performed by the individual filling this position and is subject to change. This is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their typical responsibilities from time to time, as assigned by management. The Company reserves the right to modify, interpret, or apply this job description as appropriate in its business judgment. This job description itself is not a contract of employment, implied or otherwise. PIa1cedfca1f29-2913
EMP Trust HR is seeking Sales Development Representative to join our growing Sales team. The individual will be responsible for effectively converting in-bound leads to potential customers within US and Canada. We are one of the fastest growing companies focused on providing Human Resources SaaS application with many large and enterprise customers including many of the Fortune 500 companies. Selected candidates will receive attractive compensation package including benefits, commissions and travel opportunities.The ideal candidate is one who is comfortable with a global team across US, Canada, and other regions and works with team members by engaging others over the phone, email and can work communicate well in a fast-paced environment. If you are, a self-starter, loving working with committed sales team and a passionate communicator, we would love to have you come aboard!Training and orientation in tools will be provided to the candidates with performance-based sales commissions in addition to a salary. This is a full-time position based in the United States.Responsibilities:Hunting to Identify new business opportunities within North America Sales Territory focused on the Mid Market, Large and Enterprise and non-named National Account target market segments (up to 500 - 10,000 employees) Through direct calling, email, and other contact efforts you will identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers Compliment prospecting and selling efforts through field work such as conferences, webinars, and customer face to face meetings Perform online demonstrations of software products for sales prospects and partners Respond to RFIs & RFPs from businesses and local/state governments Achieve monthly revenue goals by selling into the nation's largest companies across multiple business verticals Create Pricing Proposals for prospective clients Work with other sales team members, managers and partners to meet overall sales goals Attend or travel to Tradeshows and virtual events as needed Qualifications:1-3 years of solid, sales experience, preferably B2B and in the technology field involving SaaS software Previous sales experience (recent experience strongly preferred) with a track record of success is required Telemarketing, inside sales, customer service, or other relevant experience preferred. You must be able to demonstrate your ability to identify, qualify and generate new business through extensive prospecting and research Strong oral and written communication are required Ability to work in a fast paced, team environment with revenue deadlines Working knowledge of computer applications such as Microsoft Office and CRM tools such as Salesforce or HubSpot is a plus A college degree is preferred but not required If this sounds like you apply today! Work Eligibility:Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa. Selected candidates will undergo background screening and e-verify checks as part of our screening process if hired. PI415e90a44e7a-5424
08/25/2026
Full time
EMP Trust HR is seeking Sales Development Representative to join our growing Sales team. The individual will be responsible for effectively converting in-bound leads to potential customers within US and Canada. We are one of the fastest growing companies focused on providing Human Resources SaaS application with many large and enterprise customers including many of the Fortune 500 companies. Selected candidates will receive attractive compensation package including benefits, commissions and travel opportunities.The ideal candidate is one who is comfortable with a global team across US, Canada, and other regions and works with team members by engaging others over the phone, email and can work communicate well in a fast-paced environment. If you are, a self-starter, loving working with committed sales team and a passionate communicator, we would love to have you come aboard!Training and orientation in tools will be provided to the candidates with performance-based sales commissions in addition to a salary. This is a full-time position based in the United States.Responsibilities:Hunting to Identify new business opportunities within North America Sales Territory focused on the Mid Market, Large and Enterprise and non-named National Account target market segments (up to 500 - 10,000 employees) Through direct calling, email, and other contact efforts you will identify, qualify, and generate these new business opportunities by working directly with Key Decision Makers Compliment prospecting and selling efforts through field work such as conferences, webinars, and customer face to face meetings Perform online demonstrations of software products for sales prospects and partners Respond to RFIs & RFPs from businesses and local/state governments Achieve monthly revenue goals by selling into the nation's largest companies across multiple business verticals Create Pricing Proposals for prospective clients Work with other sales team members, managers and partners to meet overall sales goals Attend or travel to Tradeshows and virtual events as needed Qualifications:1-3 years of solid, sales experience, preferably B2B and in the technology field involving SaaS software Previous sales experience (recent experience strongly preferred) with a track record of success is required Telemarketing, inside sales, customer service, or other relevant experience preferred. You must be able to demonstrate your ability to identify, qualify and generate new business through extensive prospecting and research Strong oral and written communication are required Ability to work in a fast paced, team environment with revenue deadlines Working knowledge of computer applications such as Microsoft Office and CRM tools such as Salesforce or HubSpot is a plus A college degree is preferred but not required If this sounds like you apply today! Work Eligibility:Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa. Selected candidates will undergo background screening and e-verify checks as part of our screening process if hired. PI415e90a44e7a-5424
