Nikon Metrology, LLC
Brighton, Michigan
Why Nikon Metrology? You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. Job Purpose: Nikon Metrology is seeking a Customer Service Specialist who brings together exceptional customer service and strong administrative skills to help drive smooth, efficient business operations. In this role, you will serve as a key point of contact for customer inquiries while supporting internal coordination and ensuring accurate compliance and documentation processes. Key Areas of Responsibility: Will include, but not limited to the following: Sales & Customer Service Respond to customer inquiries via phone, email, and other channels; follow through to resolution and satisfaction. Source and qualify service opportunities through inbound leads and targeted outbound outreach. Generate and process quotations for service, upgrades, training, software, and contracts; retrieve and submit purchase orders. Maintain accurate CRM records; manage upgrade and aftermarket opportunities to support contract retention and revenue growth. Coordinate with service and engineering teams to ensure technical requirements are met. Other duties as assigned. Backup of Office & Operations Support Manage incoming calls and ensure they are routed appropriately Office administrative support as assigned Administrative & Reception Support Manage the Reception Inbox and AnswerFirst routing; respond to and direct emails appropriately, promptly and professionally. Document and continuously improve written processes and standard operating procedures. Ancillary Responsibilities: Improve processes. Assist in developing marketing materials. Backup for contract quoting. Qualifications: Essential Required Knowledge, Skills, and Abilities: High School Diploma 2-4 years Administration Proficiency in Microsoft Office applications. Strong communication, organizational, and multitasking skills. Proven ability to manage high volumes of email and request-driven work. Adaptability to evolving systems and procedures. High attention to detail Desirable: Associate or Bachelor's degree Experience supporting service operations Technical background Spanish fluency Functional Competencies: Strong time management and organizational skills. Ability to multitask, prioritize effectively, and work independently. Strong interpersonal and conflict-resolution skills. Strong telephone and email skills, with experience completing many professional daily contacts to customers. Excellent verbal and written skills. Proficient at corporate productivity and web presentation tools. Strong listening skills Experience working in a corporate ERP environment Direct Reports: N/A Working Environment/Physical Requirements: Office-based role with extended computer use. How We Take Care of Our Team Culture Spirit Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office. Work Life Balance We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! Personal Development We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. Amazing Medical Benefits & Perks We will take care of you with industry leading medical, dental; vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or hereinafter referred collectively as "protected veterans". PIb57436b969f0-8632
Why Nikon Metrology? You would be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation. Job Purpose: Nikon Metrology is seeking a Customer Service Specialist who brings together exceptional customer service and strong administrative skills to help drive smooth, efficient business operations. In this role, you will serve as a key point of contact for customer inquiries while supporting internal coordination and ensuring accurate compliance and documentation processes. Key Areas of Responsibility: Will include, but not limited to the following: Sales & Customer Service Respond to customer inquiries via phone, email, and other channels; follow through to resolution and satisfaction. Source and qualify service opportunities through inbound leads and targeted outbound outreach. Generate and process quotations for service, upgrades, training, software, and contracts; retrieve and submit purchase orders. Maintain accurate CRM records; manage upgrade and aftermarket opportunities to support contract retention and revenue growth. Coordinate with service and engineering teams to ensure technical requirements are met. Other duties as assigned. Backup of Office & Operations Support Manage incoming calls and ensure they are routed appropriately Office administrative support as assigned Administrative & Reception Support Manage the Reception Inbox and AnswerFirst routing; respond to and direct emails appropriately, promptly and professionally. Document and continuously improve written processes and standard operating procedures. Ancillary Responsibilities: Improve processes. Assist in developing marketing materials. Backup for contract quoting. Qualifications: Essential Required Knowledge, Skills, and Abilities: High School Diploma 2-4 years Administration Proficiency in Microsoft Office applications. Strong communication, organizational, and multitasking skills. Proven ability to manage high volumes of email and request-driven work. Adaptability to evolving systems and procedures. High attention to detail Desirable: Associate or Bachelor's degree Experience supporting service operations Technical background Spanish fluency Functional Competencies: Strong time management and organizational skills. Ability to multitask, prioritize effectively, and work independently. Strong interpersonal and conflict-resolution skills. Strong telephone and email skills, with experience completing many professional daily contacts to customers. Excellent verbal and written skills. Proficient at corporate productivity and web presentation tools. Strong listening skills Experience working in a corporate ERP environment Direct Reports: N/A Working Environment/Physical Requirements: Office-based role with extended computer use. How We Take Care of Our Team Culture Spirit Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office. Work Life Balance We understand the hustle and bustle of everyday life and the importance of work life balance, which is why we offer in office and hybrid working dynamics + refresh days! Personal Development We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training/advancement opportunities and tuition reimbursement. Amazing Medical Benefits & Perks We will take care of you with industry leading medical, dental; vision plans and many more benefits that allow us and you to continue to be AMAZING! As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or hereinafter referred collectively as "protected veterans". PIb57436b969f0-8632
Jobot
Clovis, California
Hybrid schedule, no cold calling and only working with existing customers and clients! This Jobot Consulting Job is hosted by: Brandon Fobert Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $75,000 per year A bit about us: Fast growing manufacturing organization that is looking to add to our family of employees! Why join us? Full Benefits package for all employees that includes: Medical, Dental, Vision and PTO Job Details Job Details: Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts. The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you. Responsibilities: 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. 2. Research key customer wants and needs. Suggest solutions that answer clients' needs and wants. 3. Ensure timely and successful delivery of solutions according to customer needs and objectives. 4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. 5. Develop new business with existing clients and/or identify areas of improvement that meet company goals. 6. Monitor and analyze customer's usage of our product. 7. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience. 8. Collaborate with sales team to identify and grow opportunities within territory. 9. Assist in product design and product development based on customer feedback. 10. Create and manage contract renewal processes for all key accounts. Qualifications: 1. Bachelor's degree in Engineering, Business Administration, or related field. 2. 2+ years of experience in a key account management role or relevant role. 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. 4. Solid experience with CRM software and MS Office (particularly MS Excel). 5. Experience in delivering client-focused solutions to customer needs. 6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail. 7. Excellent listening, negotiation, and presentation abilities. 8. Strong verbal and written communication skills. 9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales. 10. Demonstrable experience in negotiation and meeting client requirements. 11. Excellent organizational skills with a customer-oriented approach. 12. Ability to travel as needed. 13. Self-motivated and able to thrive in a result-driven environment. 14. Natural relationship builder with integrity, reliability, and maturity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Hybrid schedule, no cold calling and only working with existing customers and clients! This Jobot Consulting Job is hosted by: Brandon Fobert Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $75,000 per year A bit about us: Fast growing manufacturing organization that is looking to add to our family of employees! Why join us? Full Benefits package for all employees that includes: Medical, Dental, Vision and PTO Job Details Job Details: Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts. The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you. Responsibilities: 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. 2. Research key customer wants and needs. Suggest solutions that answer clients' needs and wants. 3. Ensure timely and successful delivery of solutions according to customer needs and objectives. 4. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. 5. Develop new business with existing clients and/or identify areas of improvement that meet company goals. 6. Monitor and analyze customer's usage of our product. 7. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience. 8. Collaborate with sales team to identify and grow opportunities within territory. 9. Assist in product design and product development based on customer feedback. 10. Create and manage contract renewal processes for all key accounts. Qualifications: 1. Bachelor's degree in Engineering, Business Administration, or related field. 2. 2+ years of experience in a key account management role or relevant role. 3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization. 4. Solid experience with CRM software and MS Office (particularly MS Excel). 5. Experience in delivering client-focused solutions to customer needs. 6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail. 7. Excellent listening, negotiation, and presentation abilities. 8. Strong verbal and written communication skills. 9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales. 10. Demonstrable experience in negotiation and meeting client requirements. 11. Excellent organizational skills with a customer-oriented approach. 12. Ability to travel as needed. 13. Self-motivated and able to thrive in a result-driven environment. 14. Natural relationship builder with integrity, reliability, and maturity. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
MAJIK Enterprises International Inc.
Coal Township, Pennsylvania
Description: Join a Winning Team! Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024 and 2025 , we're committed to creating an environment where our employees thrive and grow. Majik is looking for a reliable and customer-focused Delivery Specialist to join our team. This role is responsible for delivering merchandise, setting up products, and ensuring a positive and memorable customer experience with every interaction. You'll also support store operations through maintenance, minor repairs, and showroom readiness, helping to create an inviting environment that reflects our commitment to exceptional service. If you're looking for a company that values your contributions, invests in your development, and rewards your success - we want to hear from you! Bilingual candidates may qualify for additional pay based on business needs and proficiency. What We Offer: Generous Paid Time Off and Holiday Schedule Monthly Profit-Sharing Bonus Comprehensive Low-Cost Medical, Dental and Vision 401(k) with Company Match Exclusive Employee Discounts Loyalty Rewards Program Core Values: We Serve Others - We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers. We Do What It Takes - Continuous improvement is our mindset, and we believe that creativity and innovation is everyone's responsibility. We find ways to say "Yes" by offering "win-win" options that benefit all employees, customers and business partners. We Own It - We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation. Responsibilities: Perform general store, vehicle and merchandise maintenance, merchandise delivery, merchandise return and service, and various marketing, sales and customer service functions. Perform product refurbishment, assembly, and minor repairs to maintain quality & functionality. Engage in additional sales opportunities during the delivery process to help drive additional revenue. Adhere to all Company safety protocols, procedures, and policies using proper tools and protective equipment. Operate all Company vehicles responsibly, complying with all traffic laws and safety regulations. Serve customers professionally, inside and outside of the store, ensuring that all merchandise delivered is 100% operational and includes all parts & accessories, while helping build trust and long-term customer loyalty. Assist in the set-up, merchandising, and cleaning of the showroom floor. Complete daily checklists and tasks to ensure compliance with all delivery, customer service, and inventory management systems and processes. Perform regular vehicle checklists ensuring all store vehicles are properly maintained, stocked with necessary tools and delivery accessories, and clean. Follow-up with customers by telephone, or in person or electronic means to determine reasons for service-related issues including repair related actions. Practice safe, responsible driving habits at all times and maintain an excellent driving record in alignment with GPS monitoring and company safety standards. Perform various administrative functions for customer sales & service activities. Review daily assignments with the Store Manager or immediate supervisor. Perform other duties as assigned. Hours: A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday(required) (10 AM - 6 PM), with stores closed on Sundays . Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration. Requirements: High School Diploma or GED required. One (1) year of experience in retail or a customer-focused role involving collections, account maintenance, service, or related duties preferred. Completion of New Hire Orientation and all required internal training. Excellent written and verbal communication skills, including active listening and conflict resolution, to support clear and professional interactions with customers, team members, and documentation. Strong organizational skills and basic computer proficiency to manage tasks, maintain accurate records, and process transactions efficiently. Results-driven, self-motivated, and receptive to coaching and feedback. Ability to understand, follow, and explain account retention processes effectively. Basic proficiency in English, both verbal and written, is required to perform essential job duties such as reading work instructions, communicating with team members and customers, and completing documentation accurately. Must possess a valid driver's license with a motor vehicle record that is insurable by our provider and be willing to travel regularly for customer visits. Ability to safely lift, move, and carry up to 50 pounds independently, and to handle heavier items with team assistance or by using appropriate safety equipment such as appliance carts, furniture dollies, forklift straps, or furniture sliders. While Blue Ocean Brands does not conduct pre-employment or routine drug testing, we reserve the right to require drug or alcohol testing at any time, including but not limited to situations involving reasonable suspicion, workplace accidents, or as required by law. Compensation details: 17-20 Hourly Wage PIeaf7b75bef75-3922
Description: Join a Winning Team! Proudly recognized as one of the Best Places to Work in PA for 2022, 2023, 2024 and 2025 , we're committed to creating an environment where our employees thrive and grow. Majik is looking for a reliable and customer-focused Delivery Specialist to join our team. This role is responsible for delivering merchandise, setting up products, and ensuring a positive and memorable customer experience with every interaction. You'll also support store operations through maintenance, minor repairs, and showroom readiness, helping to create an inviting environment that reflects our commitment to exceptional service. If you're looking for a company that values your contributions, invests in your development, and rewards your success - we want to hear from you! Bilingual candidates may qualify for additional pay based on business needs and proficiency. What We Offer: Generous Paid Time Off and Holiday Schedule Monthly Profit-Sharing Bonus Comprehensive Low-Cost Medical, Dental and Vision 401(k) with Company Match Exclusive Employee Discounts Loyalty Rewards Program Core Values: We Serve Others - We are passionate about what we do, why we do it, and who we do it for. We are committed to improving the lives of all employees, customers, and business partners, helping them achieve their personal and professional goals. We create meaningful experiences for our employees and customers. We Do What It Takes - Continuous improvement is our mindset, and we believe that creativity and innovation is everyone's responsibility. We find ways to say "Yes" by offering "win-win" options that benefit all employees, customers and business partners. We Own It - We are responsible for our actions, and we own our results both positive and negative. We provide open and honest feedback and learn from our experiences, always looking to improve our current situation. Responsibilities: Perform general store, vehicle and merchandise maintenance, merchandise delivery, merchandise return and service, and various marketing, sales and customer service functions. Perform product refurbishment, assembly, and minor repairs to maintain quality & functionality. Engage in additional sales opportunities during the delivery process to help drive additional revenue. Adhere to all Company safety protocols, procedures, and policies using proper tools and protective equipment. Operate all Company vehicles responsibly, complying with all traffic laws and safety regulations. Serve customers professionally, inside and outside of the store, ensuring that all merchandise delivered is 100% operational and includes all parts & accessories, while helping build trust and long-term customer loyalty. Assist in the set-up, merchandising, and cleaning of the showroom floor. Complete daily checklists and tasks to ensure compliance with all delivery, customer service, and inventory management systems and processes. Perform regular vehicle checklists ensuring all store vehicles are properly maintained, stocked with necessary tools and delivery accessories, and clean. Follow-up with customers by telephone, or in person or electronic means to determine reasons for service-related issues including repair related actions. Practice safe, responsible driving habits at all times and maintain an excellent driving record in alignment with GPS monitoring and company safety standards. Perform various administrative functions for customer sales & service activities. Review daily assignments with the Store Manager or immediate supervisor. Perform other duties as assigned. Hours: A maximum of 40 hours per week is required, following a standard 5-day workweek, with any overtime subject to District Manager approval. Operating hours are Monday-Friday (10 AM - 7 PM) and Saturday(required) (10 AM - 6 PM), with stores closed on Sundays . Individual schedules may vary based on business needs, and adherence to assigned schedules is expected. Any scheduling concerns must be communicated to the manager at least 30 days in advance for consideration. Requirements: High School Diploma or GED required. One (1) year of experience in retail or a customer-focused role involving collections, account maintenance, service, or related duties preferred. Completion of New Hire Orientation and all required internal training. Excellent written and verbal communication skills, including active listening and conflict resolution, to support clear and professional interactions with customers, team members, and documentation. Strong organizational skills and basic computer proficiency to manage tasks, maintain accurate records, and process transactions efficiently. Results-driven, self-motivated, and receptive to coaching and feedback. Ability to understand, follow, and explain account retention processes effectively. Basic proficiency in English, both verbal and written, is required to perform essential job duties such as reading work instructions, communicating with team members and customers, and completing documentation accurately. Must possess a valid driver's license with a motor vehicle record that is insurable by our provider and be willing to travel regularly for customer visits. Ability to safely lift, move, and carry up to 50 pounds independently, and to handle heavier items with team assistance or by using appropriate safety equipment such as appliance carts, furniture dollies, forklift straps, or furniture sliders. While Blue Ocean Brands does not conduct pre-employment or routine drug testing, we reserve the right to require drug or alcohol testing at any time, including but not limited to situations involving reasonable suspicion, workplace accidents, or as required by law. Compensation details: 17-20 Hourly Wage PIeaf7b75bef75-3922
