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Hotel Housekeeping Supervisor
Treasure Island Resort & Casino Bay City, Wisconsin
12/05/2025
Full time
Please note: resume is required for this position. Pay Rate: $22.50 an hour with $2.00 an hour additional on Saturday and Sunday ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, schedule, train, coach, and evaluate staff and conduct performance reviews Direct daily work activities and inspect completed work for conformance to standards Receive staff feedback, follow up and notify management of concerns Complete weekly payroll and track work incentives for additional rooms cleaned Order supplies and guest amenities and complete monthly linen inventory Inventory, record and secure lost and found items Assist staff as needed, including cleaning hotel rooms KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 2 years supervisory experience Required Skills: Accurate and detail-oriented Highly organized and ability to adapt quickly to changing priorities Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows Excellent written, verbal and interpersonal communication skills Required Abilities: Ability to work fast and efficiently and complete multiple tasks under pressure while keeping good communication flow with other supervisors and Room Inspectors Ability to follow established dress code policies and practice good personal hygiene Ability to meet deadlines Ability to learn appropriate chemical usage and proper equipment usage Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to control labor costs Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8+ hours Must have a good sense of balance, and be able to bend, kneel and stoop Must be able to reach and twist routinely Must be able to push, pull and grasp objects routinely Must have the ability to independently lift up to 50 pounds infrequently Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Work is performed throughout the hotel including exposure to heat and fumes such as cigarette smoke and cleaning chemicals; May require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals
Bar Supervisor $2,000 sign on bonus
Treasure Island Resort & Casino Bay City, Wisconsin
12/05/2025
Full time
Please note: resume is required for this position. Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift Sign On Bonus: $2,000 hire on bonus is for new hires and rehires that are returning after 5 years or more. The bonus will be paid out in equal $333/$334 portions after successfully completing 3 months, 6 months and 9 months of employment with Treasure Island Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES Directly supervise bartenders, wait staff and bar backs including: Communicate daily objectives to ensure expectations are understood and fulfilled and complete performance management and evaluations Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions Resolve team member and/or guest incidents to maximize performance and satisfaction Schedule staff in accordance with business needs and closely scrutinize payroll KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience 1 year supervisory experience with high volume, full service restaurant with beverage venues Preferred Knowledge and Certification: Previous casino experience Previous experience with computerized point of sale system Pervious bar experience Required Skills: Accurate and detail-oriented Strong organizational skills Excellent written communication skills Excellent verbal and interpersonal communication skills Excellent problem solving skills Strong leadership skills Preferred Skills: Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XP Required Abilities: Ability to work fast and efficiently Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the day Must have a good sense of balance and be able to bend and kneel Must be able to push, pull and grasp objects Must have the ability to independently lift up to 25 pounds infrequently Must be able to perform repetitive hand and wrist motions Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact