16 jobs found

Additional Information Engineering, Full-Time, $24.50/hour Job Number Job Category Engineering & Facilities Location JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. The pay range for this position is $24.50 to $24.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Engineering, Full-Time, $24.50/hour Job Number Job Category Engineering & Facilities Location JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. The pay range for this position is $24.50 to $24.50 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: The Director of Sales are responsible for directing all activities of the hotel sales team, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues. You will manage the operations of the sales team in driving growth and revenue and ensuring high levels of employee engagement and guest satisfaction. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our "ONE TEAM. ONE VISION." philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc. Initiate new sales, prospects and qualified leads Host and entertain clients and maintain client accounts Conduct property site tours with the intent of promoting hotel facilities and services Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business Develop sales plans and strategies to meet and exceed established revenue and room night goals Partner with operations departments to ensure full participation in servicing accounts Develop hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs. Ensure the execution of Sales plans. Necessary Skills: Must be able to travel as needed to do sales calls, meetings, and various sales related activities. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated Have finger dexterity for operating equipment used in hotel sales operations, able to remember sales related items, communicate details of sales request, and work with leadership to manage the overall sales process Can perform work for 8 hours in a sales compacity Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for safety and security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Able to work with people from diverse cultures and backgrounds Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Pay: $0 per hour - $0 per hour At Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction. Essential Duties & Responsibilities Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment Understands pool chemistry and general pool maintenance practices Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs Perform tasks efficiently and in compliance with all safety rules and regulations Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors Maintains records and documentation according to corporate, industry, and government standards Schedules staff to ensure operational excellence, while keeping within budgetary limits Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc. Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift Monitors work order volume and prioritizes assignments for team as necessary Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications Manages shift operations including staff scheduling, training and coaching. Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility Basic Qualifications & Skills Bachelor's degree in business, engineering or related field (or equivalent education/experience) 1+ year supervisory/leadership experience Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services Successful completions of criminal background check and drug screen Availability to work flexible hours and varied shifts including weekends and holidays, as required Desired Qualifications & Traits Previous resort maintenance experience Expert at hands-on equipment maintenance Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Physical Requirements Able to lift up to 75 lbs. Able to bend, stretch, and twist Able to sit or stand for long periods of time Able to climb multiple flights of stairs on daily basis and walk frequently

Pay: $0 per hour - $0 per hour At Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction. Essential Duties & Responsibilities Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment Understands pool chemistry and general pool maintenance practices Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs Perform tasks efficiently and in compliance with all safety rules and regulations Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors Maintains records and documentation according to corporate, industry, and government standards Schedules staff to ensure operational excellence, while keeping within budgetary limits Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc. Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift Monitors work order volume and prioritizes assignments for team as necessary Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications Manages shift operations including staff scheduling, training and coaching. Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility Basic Qualifications & Skills Bachelor's degree in business, engineering or related field (or equivalent education/experience) 1+ year supervisory/leadership experience Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services Successful completions of criminal background check and drug screen Availability to work flexible hours and varied shifts including weekends and holidays, as required Desired Qualifications & Traits Previous resort maintenance experience Expert at hands-on equipment maintenance Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Physical Requirements Able to lift up to 75 lbs. Able to bend, stretch, and twist Able to sit or stand for long periods of time Able to climb multiple flights of stairs on daily basis and walk frequently

Hand and Stone Massage and Facial Spa, located in Portsmouth, NH is seeking a Spa Associate specializing in front desk sales. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 550 individually owned and operated locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry. If you are: Passionate about customer service Motivated by success. Interested in Beauty, Health, and Wellness Then we want to meet you! We can train you on everything you need to know about the spa industry! All you need is excellent customer service, sales skills, and a positive attitude! What We Offer: Competitive Compensation -hourly wage PLUS commissions. This position goes beyond answering the phone at the front desk! Build Your Own Paycheck with our membership sales model! •Contests - We give a friendly competition! Put your sales and customer service skills to the test! •Career Growth -You have the potential for rapid promotions, including management roles, based on performance .•Ongoing Training -We are ALWAYS learning and improving. •Flexible Hours- Part Time and Full Time shifts available! •Positive and Professional Work Environment There is no "I" in team! We work together to meet the goals of the spa and have fun, while being professional •Employee Discounts-Who wouldn't want discounts on products, services, AND gift cards? How You Contribute to Success: Meet membership sales goals - commission experience helpful but not necessary. Build client and member relationships to educate on options tailored to their needs. Detailed knowledge of the menu of services -don't worry, we'll train you! Excellent customer service to members and guests Flexibility and understanding that our business model is open 7 days a week and fills a variety of shifts. Effectively communicate sales, promotions, and service options with clients Uphold spa cleanliness standards Bring a positive can-do attitude! At the front desk, you are the first impression of the spa! Answer phones, schedule appointments, and file documents Perform various other duties as assigned Qualifications: High School Diploma or Equivalent 18 years old or older please Strong organization and attention to detail Team player with the ability to work independently with minimal supervision. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review, or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. SA256 I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Pay: $20.00 per hour The Aquatics Supervisor is responsible for strengthening our lifeguard team through the delivery of superior service and safety. This person will be expected to enhance the waterpark experience for both Guests and Team Members through their personal drive, safety oriented behaviors, and commitment to creating a positive working environment. Guests can feel safe and enjoy a worry free adventure at our waterparks under the Supervisor's direction. Essential Duties & Responsibilities Assists in the training, supervision, and coordination of lifeguards with park management towards ensuring the protection of the lives and safety of park guests Responsible for the management of the lifeguards in their assigned area, enforcing established rules, complying with regulations and maintaining a professional appearance and demeanor Follow and enforce established park and employee rules, regulations and procedures Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management Basic Qualifications & Skills Must be 16 years of age or older Certification in First Aid, CPR and Ellis & Associates Lifeguard Training Successful completion of criminal background check and drug screen Desired Qualifications & Traits Good oral communication skills Availability to work flexible hours and varied shifts including weekends and holidays Demonstrated leadership experience with team-oriented approach. 2+ years of experience in aquatics operation: lifeguarding, lifeguard training, swim instruction, and CPO/AFO Physical Requirements Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick at bottom of water Ability to sit or stand for extended periods of time Ability to work in a humid, warm environment and be immersed in water for extended periods of time Position sometimes requires the ability to lift, push, and pull at least 50 lbs and up to 100 lbs Ability to climb multiple flights of stairs

Hotel: Madison Marriott Assistant Front Office Manager Full time At Madison Marriott West, we don't just provide accommodation; we craft exceptional moments that leave a lasting impression. With our commitment to excellence and dedication to guest satisfaction, we've become a cornerstone of luxury and hospitality in Madison. Work Performed: As our Assistant Front Office Manager, you'll be at the heart of our operation, leading a talented team of front desk associates. Your role is more than just managing; it's about inspiring and delighting our guests with top-notch service and ensuring smooth hotel operations. -Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, and increasing guest loyalty; - Respond to guest inquiries and requests and resolve guest issues in a timely, friendly, and efficient manner; Ensure that Associates are meeting guest needs and appropriately responding to guest concerns. Escalate guest concerns as appropriate; -Help ensure the financial goals of the department are being met through well-managed stock, cost controls, and schedules; -Supervise the front desk staff by ensuring opening and closing task checklists as assigned during the three shifts are completed; -Answer inquiries pertaining to hotel services, registration, shopping, dining, and travel directions; -Handle cash and credit card transactions and process guest accounts; -As needed, fulfill all job responsibilities expected of Night Auditor, Shuttle Driver, and Concierge Attendant; -Deputize in the absence of the Front Office Manager; - Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to management; complete safety training and certifications; and -Any and all other work as required to complete the primary purpose of the position. Required Prior Experience: Prior customer service experience in a leadership capacity Preferred Prior Experience: Hospitality industry experience preferred Required Education: High School Diploma or equivalent Preferred Licenses/ Certification: Valid state driver's license and adhere to all company guidelines regarding moving violations. Required Technology: Use computers and computer systems (including hardware and software) to enter data or process information Physical: Able to stand and/or walk for the duration of scheduled shift Able to lift a minimum of 50lbs occasionally Other: Able to read, write and communicate effectively in English Must be flexible to working days, early mornings, evenings, nights, weekends, and holidays Organization Can marshal resources (people, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal, uses resources effectively and efficiently. Arranges information in a useful manner. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Managing Diversity Treats reports equitably; acts fairly; has candid discussions; doesn't have a hidden agenda; doesn't give preferential treatment. When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include: - Daily Pay - Significant Travel Discounts on Marriott and/or Hilton properties - 401k Plans - Medical Insurance -Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates. _ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación. Notice of candidate Privacy Rights:

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You'll Shine: As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name. How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations. Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team Ensure daily checklist duties and tasks are fully completed with follow-up communications. Maintain room inventory accurately and efficiently. Administer schedule adjustments that satisfy all guest, associate, and financial requirements. Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction. Provide hands-on training, development, and coaching for technical and soft skills customer service approaches. Support customer service standards that exceed guest expectations and directly communicate reservation flag information. What You'll Bring: Valid driver's license. Demonstrated ability to work under pressure. Basic leadership skills with ability to coach, mentor, and train staff. Excellent verbal and written communication as well as excellent hospitality service skills. Working knowledge of various computer software programs including property management systems. Comprehension and literacy for analyzing reports. 1 year of supervisory or management level experience. 1 year of hotel, timeshare or hospitality service experience. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program Compensation Generally starting at $22.00 - $22.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You'll Shine: As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name. How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations. Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team Ensure daily checklist duties and tasks are fully completed with follow-up communications. Maintain room inventory accurately and efficiently. Administer schedule adjustments that satisfy all guest, associate, and financial requirements. Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction. Provide hands-on training, development, and coaching for technical and soft skills customer service approaches. Support customer service standards that exceed guest expectations and directly communicate reservation flag information. What You'll Bring: Valid driver's license. Demonstrated ability to work under pressure. Basic leadership skills with ability to coach, mentor, and train staff. Excellent verbal and written communication as well as excellent hospitality service skills. Working knowledge of various computer software programs including property management systems. Comprehension and literacy for analyzing reports. 1 year of supervisory or management level experience. 1 year of hotel, timeshare or hospitality service experience. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program Compensation Generally starting at $22.00 - $22.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Club Quarters Hotels Guest Services Position Description Position Title: Guest Services Associate (Part Time) Location:Work from home (In office New Hire Training, Stamford CT) Reports To:Director of Guest Services Position Summary Answer incoming telephone calls, text messages and emails from customers seeking to reserve rooms or resolve issues relating to any CQ property.Meet customer service standards and accurately enter reservation information into the Central Reservation System.Resolvequestions and concerns in a comprehensive manner.Perform functions that support an efficient check-in process at time of arrival. Perform related duties as directed. Associates must be able to work a flexible schedule, based on the needs of the business. This schedule includes day, evening, weekend, and holiday hours, with a current need for mid shift and evening shift hours until 10pm-11pm.The position requires a weekend rotation as part of the schedule meaning you will work anywhere from 3-5 weekend days a month.The Guest Services department is open every day of the week, including holidays, and is staffed from 7am-11pm. Part time associate will be trained on hotel reservations, for both public and corporate member guests, handling customer emails, SMS communications, how to handle front desk calls remotely and regular guest reservations for all Club Quarters Hotels. They will also be trained on the property management system, third party credit card and Virtual Credit Card set up, making/modifying reseller reservations, managing group reservations, and handling extended stay reservations. Part time agents will be required to work a minimum of 15 hours per week and up to 30 hours per week based on the needs of the business. Skills and Attributes TheGuest Services Associate must possess the following skills and attributes: energetic; customer-oriented attitude; excellent organization skills; self- motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the customer. Ability to multi-task and navigate multiple systems with a willingness to learn and improve in all aspects of the position with a strong desire to provide exceptional customer service to our guests. Essential Functions • Answertelephone, text and email inquiries from a variety of guests and potentialguests seeking to reserve rooms at any CQ hotel property.Enter required information into CRS, ensuring accuracy. • Answer front desk inquiries as a virtual front desk associate to support hotel staff. • Answer questions from members and public guests regarding specific rates, check in and check out times, room specifications and a host of other hotel related information.Maintain up to date knowledge of local hotel property information. • Resolve issues that are within specified policies and procedures. • Follow call, email, and text message handling guidelines, professional communication skills, both verbal and written, and other related customer service standards when answering communications and interacting with members, guests and co-workers. In effort to provide an exceptional customerservice experience. • Adhere to schedule, being on time for scheduled shifts, following scheduled breaks and lunches as provided. Background Required High School education or equivalent plus 1-2 years of customer service experience. Strong attention to detail, communication, customer service, and organization skills are required. Excellent verbal and written skills are a must! Background Preferred Associates degree Call center and/or hotel experience preferred Home Office Requirements • Dedicated work space with minimal background noise • A wired broadband connection • Home office is within an hour commute to the Stamford Office Travel Requirements Ability to travel to Stamford CT Head Office for initial New Hire Training (4 Weeks) Ability to travel to Stamford CT Quarterly for in-house meeting/trainings Performance Measures • Productivity, professionalism and quality customer service • Feedback from management • Assessment of call quality measured by telephone monitoring • Knowledge of hotels, rates, and related information • Accuracy of reservation detail • Ability to complete daily tasks timely and accurately • Call/Email observation scores Competencies • Building Customer Loyalty- Effectively meets customer needs; builds productive customer relationships; takes responsibility for customer satisfaction and loyalty.Makes customers and their needs a primary focus of one's actions; develops and sustains productive customer relationships. 2. Communication Skills- Demonstrates ability to speak, write and present information in a clear, concise and compelling manner that is tailored to a particular audience. Possesses strong soft skills and demonstrates strong active listening skills. 3. Computer Skills- Demonstrates experience and competence in office productivity tools such as word processing and email.Demonstrates experience in company reservation systems. 4. Customer Service- Creates and operates within high standards for quality customer service; regularly speaks with customers and employees; promptly acts on feedback. 5. Data Entry- Demonstrates ability to accurately and efficiently enter data into various computerized formats as defined by the particular job. 6. Detail Orientation- Demonstrates ability to complete all tasks with great attention to accuracy, regardless of magnitude.Demonstrates process for effectively managing and accomplishing all details necessary to complete a reservation, project or assignment. 7. Flexibility- Demonstrates ability and willingness to modify one's own behavior to accommodate tasks, situations, and individuals involved. Able to handle day-to-day responsibilities as changing conditions or circumstances require. 8. Organization- Demonstrates ability to arrange own work and develop orderly and functionally efficient work processes for the timely accomplishment of assignments. 9. Positive Mental Attitude- Displays an attitude that exudes optimism and confidence. Demonstrating positive attitudes that people can't help but notice. Encouraging positive behavior in all employees, peers and management. 10. Teamwork- Is eager and willing to work with peers within the department and the organization. Demonstrates the ability to effectively communicate in a team environment as well as with other departments on a day to day basis.

We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You'll Shine: As a Guest Services Supervisor, you'll set the bar of excellence for your team every day. Through positive leadership, you'll empower them to improve guest satisfaction by successfully resolving issues, anticipating needs, and exceeding expectations. While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Proactive problem solver is your middle name. How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations. Provide proper guest check-in and check-out procedures, analyze reports, and communicate needs with your team Ensure daily checklist duties and tasks are fully completed with follow-up communications. Maintain room inventory accurately and efficiently. Administer schedule adjustments that satisfy all guest, associate, and financial requirements. Maintain positive customer and associate relationships through meaningful associate, guest, and owner interaction. Provide hands-on training, development, and coaching for technical and soft skills customer service approaches. Support customer service standards that exceed guest expectations and directly communicate reservation flag information. What You'll Bring: Valid driver's license. Demonstrated ability to work under pressure. Basic leadership skills with ability to coach, mentor, and train staff. Excellent verbal and written communication as well as excellent hospitality service skills. Working knowledge of various computer software programs including property management systems. Comprehension and literacy for analyzing reports. 1 year of supervisory or management level experience. 1 year of hotel, timeshare or hospitality service experience. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: • Medical • Dental • Vision • Flexible spending accounts • Life and accident coverage • Disability • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) • Wish day paid time to volunteer at an approved organization of your choice • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) • Legal and identity theft plan • Voluntary income protection benefits • Wellness program (subject to provider availability) • Employee Assistance Program Compensation Generally starting at $22.00 - $22.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Orangetheory Fitness Cumberland Honors Holdings LLC is a leading franchisee and operator of Orangetheory Fitness studios with over 130+ locations in Georgia, Tennessee, South Carolina, Washington, Oregon, Nevada, Pennsylvania, Kansas, Virginia, DC, New York, Massachusetts, and Rhode Island. Orangetheory Fitness is a scientifically designed, one-of-a-kind group personal training, interval fitness concept. Led by highly skilled coaches, each Orangetheory Fitness workout incorporate endurance, strength and power elements through a variety of equipment including treadmills, rowing machines, TRX® suspension training and free weights. Orange Ambassadors/Front Desk Sales Associates assist in running all "front of the house" fitness studio operations. Our ideal candidates hold passion for fitness, strong customer service skills, and have basic sales experience. The Ambassador is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including package offerings, memberships, membership renewals, retail sales, and maximizing workout traffic. Must be available for regularly scheduled shifts, but "unconventional" hours--early and/or late and weekends. At Orangetheory Fitness, we share more than just a workout, we share an experience. Our team of rock-stars get the privilege of introducing people who are looking to better themselves to a scientifically proven workout program that delivers the results they want. Be fit. Change lives. Have fun. Requirements Maintain accurate records using established OTF sales systems Conduct telephone inquiries/follow up calls/customer care calls Lead OTF studio previews with prospects and/or fitness program holders Greet members and guest promptly, enthusiastically, and with a smile, to create a friendly positive entrance into the OTF studio Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) Solid verbal and written communication skills required Able to multi-task and excel in a busy environment Functional computer skills required - Microsoft Office basic programs (Word, Excel), Internet, basic computer program software use Health & fitness minded people strongly preferred Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it's an attitude) Flexible to work day, evening, and/or weekend hours as needed Additionally, we provide training and the opportunity for career growth Benefits Honors Holdings LLC offers all full-time team members major medical benefits, long-term & short-term disability and life insurance options. All team members also receive Orangetheory membership privileges and discounts on studio merchandise & apparel. To go the extra mile, Honors Holdings LLC is the only Orangetheory franchise owner to partner with Cooleaf, an employee incentive program that awards team members with points they can redeem for real gift cards via instant download. Merchants include but are not limited to Amazon, Target, Starbucks, Chipotle, Whole Foods and more!

Security Officer I (2nd Shift)Work Mode:OnsiteLocation:Kohler, WISign-on bonus:$2,500.00Shift Schedule: Second (1:30pm to 9:30pm)OpportunityA Security Officer I plays a significant role in ensuring a safe, secure, and friendly environment by enforcing security policies and being responsible for safeguarding Kohler Co. and the Kohler brand. This is accomplished by identifying risks, maintaining security processes in order to reduce risks, respond to incidents, and limit exposure or liability in all areas: financial, physical, and personnel. Security Officer I will also ensure that standardized security practices, systems, and processes are being utilized to meet corporate security guidelines and policies.A Kohler Co. Security Officer I is a friendly resource to individuals who need assistance, medical aid, crisis intervention, or local directions. They respond quickly in emergency situations as an integral team member and serve to protect the property, guests, visitors, and employees of Kohler Co.SPECIFIC RESPONSIBILITIESUnder the direction of an experienced Kohler Co. Security Supervisor, and within defined timeframes:Responsible for the protection, safeguarding, and security of personnel, customers, visitors, and assets.Monitor and authorize entrance and departure of associates, visitors, and other persons to guard against theft and maintain security of the premises.Greet visitors in person in order to provide assistance or refer to appropriate company representative.Operate a multi-channel radio with multiple frequencies.Observe and report all suspicious activity or policy violations.Manage the access control requirements in a manner that ensures the highest level of security in an efficient manner.Accurately understand various transmissions, (e.g. telephone, radio, etc.) and transcribe information (e.g. numbers, letters, names and facts) from one source to another in a timely manner.Deter crime by providing a general security presence.Develop an operating knowledge of Kohler security and fire systems to be able respond appropriately.Assist with special assignments during periods of emergency or as requested by management.Provide transportation services with company vehicles as needed.Achieve and maintain required certification in emergency responder courses, i.e. CPR, Industrial First Aid, Fire Extinguisher, etc.Skills/RequirementsEDUCATION AND EXPERIENCE REQUIREMENTSHigh School education; two year college degree preferred (Police Science, Criminal Justice, Police Administration or Liberal Arts).Law enforcement, industrial security, or Military Police experience preferred. Valid Wisconsin driver's license.PHYSICAL REQUIREMENTSThe minimum physical requirements of Security Officers include:The ability to transport emergency medical equipment, such as medical bags and oxygen equipment, weighing approximately 50 pounds, from a vehicle to the scene of the emergency and appropriately utilize such equipment at the scene.The ability to ascend and descend fixed or portable ladders to access roof and other areas in the event of an emergency.The ability to be certified and correctly perform CPR, unassisted, as defined by the American Heart Association and operate an automatic external defibrillator.Be able to provide verbal instructions, in an emergency situation in a clear and intelligible manner.The ability to legally operate a passenger automobile or light truck.REQUIRED SKILLS & COMPETENCIES:Communicate clearly, concisely, and effectively both orally and in writing.Submit reports of daily activities and irregularities, such as equipment or property damage, theft, accidents, presence of unauthorized persons, suspicious activities, or unusual occurrences to Corporate Security Supervision daily.Establish, develop, and maintain courteous and effective working relationships.Maintain emotional control and work effectively during emergencies, crisis situations, or extremely stressful conditions.Consistently speak in a clear, well-modulated voice.Memorize, retain, and accurately recall information.Multi-task, organize, prioritize, adapt to constantly changing situations, and effectively take appropriate action.Represent Kohler Co. and Corporate Security in a professional and respectful manner to all guests and associates during daily activities.Maintain a neat and professional appearance.Be able to work a flexible schedule.Maintain confidentiality.Work holidays, weekends, irregular hours or extended shifts with short notice.Seek guidance on new situations while offering ideas on how to handle the situation.Ensure actions and behaviors are consistent with words.Demonstrate initiative by touring facilities as time permits.Assist others with or without receiving prior direction to do so.Evaluate situations and volunteer possible solutions and implications of any actions taken.Act as the Company telephone operator after normal business hours.Obtain working knowledge of the property and visitor management program.Operate security equipment in a safe and respectful manner at all times.Be alert/focused at all times, and be safety conscious.Applicants must be authorized to work in the US without requiring sponsorship now or in the future.Why Work at Kohler Co.?Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more! About UsBeyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at . It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

Overview Immanuel Lakeside Village is seeking a Part-Time (20 hours a week) Administrative and Sales Assistant. May work 4 OR 8 hour shifts. Generally day hours which may include an occasional evening for a special event. The overall purpose of this job is to provide support for both sales and administration for leadership and staff in a community. Sales responsibilities of this job include assembling sales packets, organizing marketing events, scheduling tours, answering questions from prospects and conducting community tours if/as the need arises. The role will provide equal amounts of time supporting both the operations of the community as well as the community Senior Living Consultant. This role reports to the Senior Living Consultant. Administrative responsibilities include providing clerical and administrative support to management, generating reports, keeping records, coordinating activities, supporting special projects, and maintaining a dependable and efficient workspace. Supports and lives out Immanuel's Mission and CHRIST Promises. Responsibilities Key Areas Key Responsibilities and Duties of the Job Front Desk Support (when needed) Answers and directs phone calls to appropriate parties or takes messages. Greets visitors, residents, guests, families, and vendors; provides assistance or defers as appropriate. Sales Support Answers sales calls and assists in light-discovery with prospects and families as needed. Assists prospects with information as determined by the Senior Living Consultant (SLC). Responsible in understanding and using Immanuel's DEI sales fundamentals to provide support. Responsible in assisting SLC in maintaining and keeping Customer Relationship Management (CRM) system current and accurate. Assembles sales and other promotional materials for sales process. Organizes and supports day-of activities for marketing events at direction of SLC. Manages marketing and promotional item inventory, coordinating with home office to maintain inventory levels. Conducts prospect/family and sales discussions tours when the SLC is unavailable. Answers prospect/family questions when SLC is unavailable. Office Support Completes administrative tasks for management and staff as needed. Serves as point-of-contact for questions and concerns from interested parties (as assigned). Drafts, copies and distributes documents (e.g. community calendars, resident memos, bulletin board notices) to appropriate audiences, as needed. Sorts and forwards mail, interoffice envelopes, and other business related items. Provides backup support when needs arise. Office Maintenance Maintains office equipment including arranging service calls, trouble shooting, and refilling paper, toner, etc. Maintains office supply inventory by ordering, distributing, and storing supplies. Special Projects Supports special projects as determined by SLC and Executive Director. Coordinates or assists with activities for employees or residents at the direction of Executive Director. Other Performs other duties as assigned or requested by supervisor and Executive Director. Qualifications Education- Associate's degree in marketing, communication, public relations, or a related field. Equivalent years of experience may be substituted for education requirement Experience- Two (2) years of direct administrative/secretarial or related experience is required. Equivalent years of education may substitute for experience requirement. KSA- Knowledge Skills and Abilities- Knowledge of phone systems and phone etiquette. Skills in all Microsoft Office suite offerings, including: Outlook, Word, Excel, Publisher, etc. Skills in database entry, ability to quickly learn CRM. Skills in editing documents for proper punctuation and spelling. Skills in providing excellent customer service. Skills in professional written and verbal communication. Ability to pay attention to detail . Ability to prioritize, multitask, and to be organized. Ability to remain flexible/adaptable as daily priorities change. Ability to work with all types of people in a professional and courteous manner. Ability to work with frequent interruptions. Ability to take initiative to follow through in completing task/projects as assigned.

What Makes a McKibbon Hotel Front Desk Night Auditor - Front Desk Agent? The hotel front desk night auditor - Front Desk Agent is the main person to interact with guests during the overnight hours, typically 11pm to 7am but not limited to. As the friendly face of the property, the hotel front desk night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: You will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. You will resolve guest complaints and ensure guest satisfaction. You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. You will process all guest check-ins, and verify registration information with the guest. You will handle overbooked or 'walked' guests. You will accept and record wake-up call requests. You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). You will resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Job Requirements: Previous experience working as a front desk agent or in a similar role A high school diploma or equivalent vocational training certificate Experience working at a hotel establishment (highly desired) Flexible schedule to work 11pm to 7am shifts Proficiency with computers Basic math skills The ability to provide excellent customer service and maintain a professional demeanor at all times The ability to input and access information in the property management system and/or points-of-sale system Great verbal and written communication skills The ability to create a fun and supportive working environment