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Utilization Review Specialist (in-office only)
Quadrant Health Group Boca Raton, Florida
Join our dynamic team at Quadrant Health Group! Quadrant Billing Solutions, a proud member of the Quadrant Health Group, i s seeking a passionate and dedicated Utilization Review Specialist to join our growing team. You will play a vital role focused on ensuring that healthcare services are delivered efficiently and effectively. Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Compensation: $60,000 - $75,000 a year - (Based on experience) Full-time What You'll Do: The UR Specialist plays a critical role in ensuring both clinical quality management and financial viability for our partner facilities. This position is not just about securing authorizationsits about bridging the gap between clinical care and revenue cycle management. UR Specialists serve as the direct liaison between facility clinical teams, insurance providers, and the billing department, ensuring seamless communication, accurate documentation, and optimal patient outcomes. This is an in-office position and must have prior UR & clinical experience. Remote hires and applicants without prior experience will not be considered. Key Responsibilities Clinical Advocacy Serve as a strong patient advocate, effectively communicating clinical justifications to insurance payers. Apply medical necessity criteria to secure initial and continued authorizations across all levels of care. Utilize problem-solving and critical thinking to navigate complex authorization issues and minimize denials. Facility Collaboration & Clinical Quality Management Work closely with clinical teams to ensure treatment plans align with insurance criteria for continued authorization. Provide ongoing feedback to facilities regarding documentation improvements, level of care justifications, and payer trends. Serve as the primary point of contact between facilities and the billing team, ensuring smooth coordination and timely approvals. Proactively educate and guide facilities on insurance requirements, helping them adapt to payer expectations. Communication & Case Management Maintain clear, professional, and proactive communication with facility staff, insurance representatives, and internal billing teams. Manage a caseload of 50-70 patients, ensuring timely follow-ups, thorough documentation, and strong attention to detail. Document all interactions in the EMR (Kipu experience required) and ensure all authorization trackers are up to date. Ensure that denied or pended cases are escalated appropriately through peer reviews or appeals. Operational Excellence & Technology Utilization Efficiently navigate EMR systems (Kipu experience required) Utilize Google Docs, Google Sheets, and Google Drive for internal reporting, tracking, and collaboration. Assist in after-hours utilization reviews as needed to prevent service disruptions and maintain compliance. Adapt quickly to payer policy changes and ensure facilities are informed of updates that impact clinical documentation and authorization processes. What Were Looking For Minimum of 3 years of clinical experience in behavioral health, with a solid grasp of medical necessity criteria and levels of care. Prior experience in utilization review, case management, or insurance authorization within the behavioral healthcare space. Strong analytical and problem-solving abilities, with the capacity to think strategically and advocate effectively for treatment approvals. Excellent written and verbal communication skills, with the ability to collaborate across internal teams and external stakeholders. Highly organized and detail-oriented, capable of managing a high-volume caseload in a fast-paced environment. Proficiency in Kipu EMR and Google Workspace tools (Drive, Sheets, Docs) is required. Customer-focused mindset with the ability to build and maintain strong relationships with partner facilities and serve as a reliable, knowledgeable resource. A clear understanding that utilization review is not solely about approvals, it's about upholding clinical integrity, ensuring compliance, and supporting the intersection of quality care and financial sustainability. About Quadrant Billing Solutions: At Quadrant Billing solutions, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 0 Yearly Salary PI1137ba925fb9-6737
12/07/2025
Full time
Join our dynamic team at Quadrant Health Group! Quadrant Billing Solutions, a proud member of the Quadrant Health Group, i s seeking a passionate and dedicated Utilization Review Specialist to join our growing team. You will play a vital role focused on ensuring that healthcare services are delivered efficiently and effectively. Why Join Quadrant Health Group? Competitive salary commensurate with experience. Comprehensive benefits package, including medical, dental, and vision insurance. Paid time off, sick time and holidays. Opportunities for professional development and growth. A supportive and collaborative work environment. A chance to make a meaningful impact on the lives of our clients. Compensation: $60,000 - $75,000 a year - (Based on experience) Full-time What You'll Do: The UR Specialist plays a critical role in ensuring both clinical quality management and financial viability for our partner facilities. This position is not just about securing authorizationsits about bridging the gap between clinical care and revenue cycle management. UR Specialists serve as the direct liaison between facility clinical teams, insurance providers, and the billing department, ensuring seamless communication, accurate documentation, and optimal patient outcomes. This is an in-office position and must have prior UR & clinical experience. Remote hires and applicants without prior experience will not be considered. Key Responsibilities Clinical Advocacy Serve as a strong patient advocate, effectively communicating clinical justifications to insurance payers. Apply medical necessity criteria to secure initial and continued authorizations across all levels of care. Utilize problem-solving and critical thinking to navigate complex authorization issues and minimize denials. Facility Collaboration & Clinical Quality Management Work closely with clinical teams to ensure treatment plans align with insurance criteria for continued authorization. Provide ongoing feedback to facilities regarding documentation improvements, level of care justifications, and payer trends. Serve as the primary point of contact between facilities and the billing team, ensuring smooth coordination and timely approvals. Proactively educate and guide facilities on insurance requirements, helping them adapt to payer expectations. Communication & Case Management Maintain clear, professional, and proactive communication with facility staff, insurance representatives, and internal billing teams. Manage a caseload of 50-70 patients, ensuring timely follow-ups, thorough documentation, and strong attention to detail. Document all interactions in the EMR (Kipu experience required) and ensure all authorization trackers are up to date. Ensure that denied or pended cases are escalated appropriately through peer reviews or appeals. Operational Excellence & Technology Utilization Efficiently navigate EMR systems (Kipu experience required) Utilize Google Docs, Google Sheets, and Google Drive for internal reporting, tracking, and collaboration. Assist in after-hours utilization reviews as needed to prevent service disruptions and maintain compliance. Adapt quickly to payer policy changes and ensure facilities are informed of updates that impact clinical documentation and authorization processes. What Were Looking For Minimum of 3 years of clinical experience in behavioral health, with a solid grasp of medical necessity criteria and levels of care. Prior experience in utilization review, case management, or insurance authorization within the behavioral healthcare space. Strong analytical and problem-solving abilities, with the capacity to think strategically and advocate effectively for treatment approvals. Excellent written and verbal communication skills, with the ability to collaborate across internal teams and external stakeholders. Highly organized and detail-oriented, capable of managing a high-volume caseload in a fast-paced environment. Proficiency in Kipu EMR and Google Workspace tools (Drive, Sheets, Docs) is required. Customer-focused mindset with the ability to build and maintain strong relationships with partner facilities and serve as a reliable, knowledgeable resource. A clear understanding that utilization review is not solely about approvals, it's about upholding clinical integrity, ensuring compliance, and supporting the intersection of quality care and financial sustainability. About Quadrant Billing Solutions: At Quadrant Billing solutions, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 0 Yearly Salary PI1137ba925fb9-6737
Business Development Specialist
Quantum Health Dublin, Ohio
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
12/07/2025
Full time
Description Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Business Development Representative (BDR) plays a critical role in creating a qualified pipeline for Quantum Health's Sales organization. BDRs are responsible for sourcing, qualifying, and advancing early-stage opportunities with Direct Employers and Consultants aligned to Quantum Health's Ideal Customer Profile (ICP). This role combines outbound prospecting, inbound lead qualification, consultant engagement, and event-based prospecting to deliver consistent meeting production and pipeline influence. What you'll do (Essential Responsibilities) Meeting Generation & Qualification Source and book qualified Discovery Meetings with Direct Employer prospects and Consultant partners. Consistently achieve or exceed monthly, quarterly, and annual meeting targets, including minimum Direct Employer requirements. Conduct initial qualification conversations, articulate Quantum Health's value proposition, and ensure meetings meet "Qualified Prospect" criteria. Attend Discovery Meetings when needed to support progression to Sales Qualified (SQ). Partner with Sales Executives and SAs to set the next steps and confirm opportunity advancement. Outbound Prospecting & Territory Development Execute structured outbound outreach (phone, email, LinkedIn, Outreach.io campaigns) to build a predictable pipeline of qualified prospects. Build and maintain territory coverage aligned to GTM strategy, segment criteria, and assigned account lists. Identify, research, and prioritize target accounts via Salesforce, ZoomInfo, LinkedIn Sales Navigator, and other BD tools. Maintain strong working knowledge of competitor landscapes and market trends. Data Quality, Documentation & Technology Utilization Ensure accurate and timely entry of all activities, contacts, meetings, and opportunity details in Salesforce. Maintain accurate and up-to-date Account and Contact records in Salesforce, ensuring segmentation, titles, hierarchies, outreach activity, and data fields are consistently updated. Follow all BD processes for event creation, opportunity creation, meeting recording, and progression workflows. Provide weekly and monthly reporting on pipeline creation, outreach performance, and territory engagement. Prepare pre-call briefs and materials as needed for Sales Executives. Campaign Execution & Event-Based Prospecting Execute and monitor campaigns via phone calls, Outreach.io sequences, and LinkedIn outreach in assigned territory to ensure a robust pipeline of opportunities. Support event-based initiatives as needed related to conference booth engagement and sales hosted events. All other duties as assigned. What you'll bring (Qualifications) Bachelor's degree in business or equivalent 3+ years of experience in B2B Inside Sales/Business Development/Lead Generation; healthcare field a plus Demonstrated proficiency in using Word, PowerPoint and Excel Experience using Salesforce, ZoomInfo, Outreach.io, LinkedIn Sales Navigator, miEdge, BenefitFlow, or similar tools Strong communication skills with the ability to lead high-level conversations with senior HR, Benefits, and Consultant contacts Highly organized, self-motivated, and comfortable working in a metric-driven environment. Ability to manage multiple priorities, maintain accurate documentation, and work independently in a hybrid or remote setting. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Customer Account Resolution Specialist
Wesley Group Franklin, Tennessee
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. youre likely asking yourself, What in the world is a Resolution Specialist?! Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years weve been in business, weve created a tidal wave of excitement from timeshare owners needing help, and were looking for a new trusted Resolution Specialist to help the families we serve! What is a Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Dont have experience canceling timeshares? We dont expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays PLUS the workdays between Christmas and New Years Day, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing whats right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with clients, setting clear expectations throughout the timeshare termination process Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all emails, calls and chatters in a timely manner Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must retain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a we can always be better mindset Always strive to do better, celebrate wins, and use failures to grow and improve Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. Weve won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairsbecause we know how important it is to take a break and recharge Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PIe8c25ff2-
12/07/2025
Full time
Elevate your career with a 2020 INC 500 company offering a competitive salary + 401k match + health benefits + extra paid time off, and more! Wesley Financial Group is hiring for the Customer Account Resolution Specialist position at a starting salary of $50k + additional earning incentives. youre likely asking yourself, What in the world is a Resolution Specialist?! Wesley Financial Group is the leading name in helping timeshare owners get out from under their timeshares. In the 12+ years weve been in business, weve created a tidal wave of excitement from timeshare owners needing help, and were looking for a new trusted Resolution Specialist to help the families we serve! What is a Resolution Specialist? The Resolution Specialist position works with our clients to assist them in canceling their timeshare. The focus of this role is to ensure best-in-class customer experience for all of the clients you work with. Dont have experience canceling timeshares? We dont expect you to. The ideal candidate for this role is extremely organized, highly motivated, optimistic, flexible, patient, a team player and has strong problem solving expertise. The hours for this role are Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. New Employees Receive: A MacBook for your work tasks, which means you'll enjoy a seamless and efficient work experience, aiming to reduce your stress associated with technical issues. A weekly pay schedule to ensure you have a reliable, steady income, which means you can confidently manage your personal budget and financial obligations. A 401k program that includes a company match, which means your retirement savings get a significant boost, helping you achieve your long-term financial goals quicker. An employer-funded Health Savings Account (HSA) along with comprehensive Medical, Dental, and Vision Insurance, which means both your immediate and future healthcare needs are covered, reducing your financial stress related to health. 9 paid holidays PLUS the workdays between Christmas and New Years Day, which means more time to recharge and be with loved ones, enhancing your overall job satisfaction and work-life balance. Access to our office's health and wellness facilities such as the fitness center and natural courtyard, which means you can easily incorporate fitness and relaxation into your workday, promoting a healthier, more balanced lifestyle. A unique culture featuring food trucks, lounge areas, and (occasional) foosball tournaments, which means a vibrant and collaborative work atmosphere, providing an opportunity for you to build meaningful relationships and have fun while working. Continuous coaching from industry professionals, which means you're set up for career advancement and personal growth, keeping you competitive in your chosen field. Wesley Financial Group proudly promotes from within the organization. This practice is one factor that has led to a culture we are proud of. Requirements: Ability to be flexible and adaptable Strong organizational skills and attention to detail Ability to utilize strong problem solving skills to address client needs/challenges Outcome-oriented/Results-focused Ability to work hard and efficiently, jumping in and helping wherever necessary. Ability to hold yourself accountable for doing whats right, even when nobody's watching 2+ years of providing impeccable customer service and account management Energized by change, and adaptable to an ever-changing industry Must live within 60 miles of Franklin, TN - this is an IN-OFFICE role in our Franklin, TN office Responsibilities Actively work with clients, setting clear expectations throughout the timeshare termination process Draft appropriate, client-specific action steps throughout the dispute with the goal of moving the client towards timeshare ownership termination Respond to all emails, calls and chatters in a timely manner Address all comments from clients submitted through the feedback form within 24 hours and provide an update through chatter thread Must retain accurate and up to date client records in Salesforce Must maintain professional and consistent communication with your clients through email, mail, and phone correspondence Create positive team environment centered around accountability, efficiency, idea sharing, and a we can always be better mindset Always strive to do better, celebrate wins, and use failures to grow and improve Be the leader for industry updates, trends, and general knowledge. Preferred Experience Salesforce Customer Service Google Suite/Microsoft Office Why Wesley? Wesley Financial Group, LLC has been in business for over 10 years. We are a 200+ employee company with a platinum rating through Dun & Bradstreet and were ranked on INC 500 in 2020 as the 203rd fastest-growing privately held company in the U.S. Weve won over 75 business awards since 2020, including: 2024 - Great Place to Work Certified 2023 Great Place To Work Certified 2023 Business Intelligence Group - Excellence in Sales & Marketing 2022 Inc. 5000 Fastest Growing Company 2021 Gold Stevie Award - Fastest Growing Company 2021 Fortune Magazine - Best Workplaces for Women 2021 Nashville Business Journal - Best Places to Work 2021 CEO Views - Top 50 Best Companies of the Year 2020-21 Inc. 500 Fastest Growing Company 2020 Fortune Magazine - Best Places Workplaces Millennials 2020 Business Intelligence Group - Best Places to Work Aside from business accolades, Wesley Financial Group is strongly dedicated to giving back to the community. Through donations and volunteer work, we always strive to help others whether through our services or through our charitable work. Additional PERKS for being a Wesley Employee: Leadership training and advancement opportunities Robust employee recognition programs Ability to participate in company-wide community outreach programs Fun engaging company-wide events and activities Outstanding work/life balance Spirited and passionate team environment with members who display core values of teamwork and integrity 9 Paid Holidays + 2 Floating Holidays Relaxation on-demand with our in-office massage chairsbecause we know how important it is to take a break and recharge Wesley is an Equal Opportunity Employer. We verify employment eligibility for all new hires using E-Verify. Monday - Thursday, 9am - 5pm and Friday, 9am - 3pm. Fridays are earned work-from-home days. Compensation details: 0 Yearly Salary PIe8c25ff2-
Warehouse Operations Specialist Full Time 2nd Shift
Staples, Inc. Middletown, New York
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Specialist, Product Development
MasterCard Harrison, New York
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development Job Overview: Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Participate in the development of new products and product enhancement by performing assigned tasks in the product development life cycle • Compile information regarding market trends, the competitive landscape, and new product opportunities • Participate in defining product requirements and specifications • Support product launches and implementations • Contribute to the execution of product marketing programs • Prepare reports and presentations as directed Education: • Bachelor's degree or equivalent work experience desirable Knowledge / Experience: • Experience of payments industry and/or financial services experience • Broad knowledge of product development functions Skills/ Abilities: • Some understanding of general product development concepts and practices • Demonstrated ability to multi-task, establish priorities and work independently • Solid organization and project management skills • Solid verbal and written communications skills • Ability to understand and analyze financial information • Ability to interact effectively with colleagues and work collaboratively with internal and external business partners Work Conditions: • 5% domestic/international travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $83,000 - $137,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development Job Overview: Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Participate in the development of new products and product enhancement by performing assigned tasks in the product development life cycle • Compile information regarding market trends, the competitive landscape, and new product opportunities • Participate in defining product requirements and specifications • Support product launches and implementations • Contribute to the execution of product marketing programs • Prepare reports and presentations as directed Education: • Bachelor's degree or equivalent work experience desirable Knowledge / Experience: • Experience of payments industry and/or financial services experience • Broad knowledge of product development functions Skills/ Abilities: • Some understanding of general product development concepts and practices • Demonstrated ability to multi-task, establish priorities and work independently • Solid organization and project management skills • Solid verbal and written communications skills • Ability to understand and analyze financial information • Ability to interact effectively with colleagues and work collaboratively with internal and external business partners Work Conditions: • 5% domestic/international travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $83,000 - $137,000 USD
In-Plant Solutions Specialist-Orchard Park, NY
MSC Orchard Park, New York
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19502 Employment Type : Full Time Job Category : Sales Work Location : Orchard Park, NY BRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $40810- $58300 year depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
12/07/2025
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 19502 Employment Type : Full Time Job Category : Sales Work Location : Orchard Park, NY BRIEF POSITION SUMMARY: The In-Plant Solutions Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $40810- $58300 year depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience; education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 7 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,
Banking Relationship Specialist
ConnectOne Bank Southold, New York
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-27 Hourly Wage PIff82431ee53c-9869
12/07/2025
Full time
Description: About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, were builders of businesses, communities, and equity. Most importantly, were building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact. ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industrys future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission. People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at a better place to be. ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role Banking Relationship Specialists play a vital role in ConnectOne Client First banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture. In this role you will: Support the Banks People First focus and rules of engagementgreeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank A Better Place to Be. Proactively identify opportunities for relationship acquisition and development by cross-selling the Banks products and services in a consultative manner. Perform account opening for deposit products and educate clients on the Banks product and service offerings. Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets. Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion. Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance. Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact. Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions. Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed. Active participation in achieving branch sales objectives. Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops. Supports retail and community events to promote the brand in accordance with the retail business plan. Performs other duties that may be assigned. Must haves: Strong needs-based sales skills. One to three years bank platform sales and teller experience. Detailed understanding of federal banking compliance and requirements. Strong People First interest and ability. Strong ability in assessing and meeting the needs of customer and/or solving customer problems. Effective teambuilding and interpersonal communication abilities are necessary. Ability to lift items up to 25 lbs. ConnectOne Bank culture mastery. To support business needs, ability to work a flexible schedule is required. Additional information: Benefits: World class health, vision, and dental benefits on day one 401k with employer match Employee appreciation events (team building, softball games, food truck days, etc ) Employee assistance programs (EAP) Wellness programs (flu shot, preventive care, health programs and services discounts, etc ) Tuition reimbursement Employee Discount perks CNOB Community Service Events .and much, much more! Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us a better place to be! ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition. Requirements: Compensation details: 22-27 Hourly Wage PIff82431ee53c-9869
Inside Sales
MacArthur Co Little Chute, Wisconsin
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Inside Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Duties/Responsibilities: Support the daily sales operations of a building materials distribution center Work with customers and co-workers to build solid relationships based on trust and competence Thorough and precise; diagnose problems and provided proven solutions Opportunity to work within own area of expertise to assure high-quality, by-the-book, results Following up carefully and cheerfully with customers to ensure preservation of relationships Support a fast-paced environment with multiple projects going simultaneously Support outside sales team members Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Job Requirements: Ideal candidates have a few years of inside sales & customer service experience Experience around the construction industry is helpful Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred Experienced with Microsoft Office Suite (Excel, Outlook, Word) Strong communication skills Detail-oriented and focused; can concentrate on the task at hand for long periods Follow established guidelines, structure, and policies, while working with and for others Persuasive teaching style to communicate the company's products and services Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer Sponsored Family Dental Insurance 401k and Roth 401k Investment Accounts (With Substantial Employer Matching) Employer Sponsored Life & Disability Insurance This job posting is a summary; more details of responsibilities are provided during interviews. PM21 Requirements: PIa47d5-
12/07/2025
Full time
Description: With all your career options, why not choose a company where you can own part of the business? MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create. As a Inside Sales Support Specialist , you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary. Duties/Responsibilities: Support the daily sales operations of a building materials distribution center Work with customers and co-workers to build solid relationships based on trust and competence Thorough and precise; diagnose problems and provided proven solutions Opportunity to work within own area of expertise to assure high-quality, by-the-book, results Following up carefully and cheerfully with customers to ensure preservation of relationships Support a fast-paced environment with multiple projects going simultaneously Support outside sales team members Directly work with long-term customers on a daily basis Finalize and oversee the fulfillment of customer orders Job Requirements: Ideal candidates have a few years of inside sales & customer service experience Experience around the construction industry is helpful Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred Experienced with Microsoft Office Suite (Excel, Outlook, Word) Strong communication skills Detail-oriented and focused; can concentrate on the task at hand for long periods Follow established guidelines, structure, and policies, while working with and for others Persuasive teaching style to communicate the company's products and services Benefits Package: Outstanding Family Medical Benefits Package Substantial Stock Ownership Program Competitive Compensation Packages Paid Time Off (PTO) & 8 Paid Holidays Each Year Employer Sponsored Family Dental Insurance 401k and Roth 401k Investment Accounts (With Substantial Employer Matching) Employer Sponsored Life & Disability Insurance This job posting is a summary; more details of responsibilities are provided during interviews. PM21 Requirements: PIa47d5-
Compliance Specialist-Affordable Housing
Roers Companies LLC Minneapolis, Minnesota
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. - AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 3-5 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Café). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies' core values: Passion - care deeply about your work and the people you serve. Work Ethic - reliable, accountable, and committed to results. Teamwork - collaborative, communicative, and focused on shared goals. Integrity - committed to honesty, fairness, and ethical decision-making. Ownership Mindset - proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI5c6a146eb31b-3538
12/07/2025
Full time
Description: Roers Companies is seeking an energetic, dedicated professional to join our team as a Compliance Specialist in Affordable Housing! If you have 3-4 years of experience in Affordable Housing Compliance-(Tax Credits, LIHTC), we would love to talk with you about this Remote position! (Locations listed below!) Location: Remote (U.S. - AZ, CO, FL, MN, NC, ND, TX, UT, WI only) About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and strive to achieve ambitious goals. You offer an extra hand and aren't afraid to ask for help when needed. You act with integrity and empathy for the people around you. You get the big picture while executing the little details. In other words, you share our corporate values-passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities Process and track move-in applications, ensuring all files are reviewed, verified, and approved within 3-5 business days of submission. Process and track annual recertifications, ensuring all files are reviewed, verified and approved within 30 days of the annual recertification effective date. Collect, verify, and input applicant income, asset, and household information in compliance with program guidelines. Ensure move-in files are complete, accurate, and ready for compliance review and approval prior to lease signing. Communicate directly with applicants, residents and site teams to request missing or clarifying documentation. Partner with property management staff to support timely move-ins and occupancy goals. Maintain accurate and organized records in property management and compliance systems. Track application status and provide regular updates to Compliance Leadership, property staff, and regional managers. Assist in preparing move-in files for investor, state agency, or internal audits. Contribute to the timely and accurate completion of required annual compliance reports, as assigned. Collaborate with senior compliance and managers to resolve deficiencies quickly and maintain compliance standards. Provide guidance to site teams on program requirements and compliance processes as needed. Take on additional projects and duties as assigned to meet business needs. Requirements: Strong attention to detail with the ability to manage multiple certifications simultaneously and meet strict deadlines. Excellent communication and customer service skills when working with applicants, residents, and colleagues. Experience with property management or compliance software preferred (e.g., Yardi, Rent Café). Prior affordable housing or compliance experience is highly preferred; however, we will train candidates with a strong work ethic and willingness to learn. Alignment with Roers Companies' core values: Passion - care deeply about your work and the people you serve. Work Ethic - reliable, accountable, and committed to results. Teamwork - collaborative, communicative, and focused on shared goals. Integrity - committed to honesty, fairness, and ethical decision-making. Ownership Mindset - proactive, solution-oriented, and accountable for outcomes. Education: High School Diploma or GED Experience: Must have 3-4+ years of Affordable housing compliance experience. Compensation and Benefits for Compliance Specialist: Pay Range: $55,400 - $69,200 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. In order to be considered for this position, applicants must complete a survey at this link: PI5c6a146eb31b-3538
Warehouse Operations Specialist Full Time 2nd Shift
Staples, Inc. Montgomery, New York
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
12/07/2025
Full time
10:00am-10:00pm/Friday-Sunday, 3x12 Schedule Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems. Assist department leader in managing the workflow as needed. Provide required information to supervisors and managers to meet reporting and metric requirements. Assist with communicating information to departmental teams. Analyze data from information and develop recommendations for action or improvement. Maintain system as required due to upgrades or business changes. Ensure compliance with systems and SOPS and audit activity to ensure compliance. Coordinate and communicate any major changes or enhancements to the systems. Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services. Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues. Provide support and backup for operations specialist role in other departments as needed. Provide support and backup in various warehouse functional areas as needed. Direct associate concerns to department leader. What you bring to the table: Significant above average math skills. Perceptible verbal, written and communications skills with a focus on detail oriented. Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments. Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes. Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner. Qualifications: What's needed- Basic Qualifications: 1+ years of basic Microsoft Excel computer skills 1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan Certification in Material Handling equipment or willingness to learn What's needed- Preferred Qualifications: Microsoft Access experience preferred Knowledge of MS Teams environment preferred including Power BI We Offer: Competitive Pay: $18.90-$25.04/hour Based on Experience, plus $1.25/hour Shift Differential Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
USAA
Mid-Level Life Solutions Specialist - Phoenix
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). Monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's products and services. May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Work Hours: Monday - Friday / 6:30am - 6:00pm (MST) An 8 hour shift will fall within these hours This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: High School diploma or GED Required maintenance of Life/Health license Required annual completion of AHIP and Broker/Carrier appointments when applicable. 2 years of financial industry and/or life sales experience Experience delivering frequent written and oral communication Experience acquiring and applying new concepts and information Experience processing and analyzing information Experience fulfilling requests and meeting deadlines Experience resolving conflict and negotiating Experience multi-tasking in an operating systems environment Experience participating in or leading teams Successful completion of a job-related assessment may be required What sets you apart: 4+ years experience working in Sales with life insurance 1+ years experience working in a call center environment CLU - Chartered Life Underwriter or comparable designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $62,470.00 - $105,420.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand. We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals. Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products. Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s). Monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's products and services. May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Work Hours: Monday - Friday / 6:30am - 6:00pm (MST) An 8 hour shift will fall within these hours This role is required to be in office, with potential hybrid opportunity after 6 months. What you have: High School diploma or GED Required maintenance of Life/Health license Required annual completion of AHIP and Broker/Carrier appointments when applicable. 2 years of financial industry and/or life sales experience Experience delivering frequent written and oral communication Experience acquiring and applying new concepts and information Experience processing and analyzing information Experience fulfilling requests and meeting deadlines Experience resolving conflict and negotiating Experience multi-tasking in an operating systems environment Experience participating in or leading teams Successful completion of a job-related assessment may be required What sets you apart: 4+ years experience working in Sales with life insurance 1+ years experience working in a call center environment CLU - Chartered Life Underwriter or comparable designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $62,470.00 - $105,420.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Specialist, Product Development
MasterCard O Fallon, Missouri
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development Job Overview: Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Participate in the development of new products and product enhancement by performing assigned tasks in the product development life cycle • Compile information regarding market trends, the competitive landscape, and new product opportunities • Participate in defining product requirements and specifications • Support product launches and implementations • Contribute to the execution of product marketing programs • Prepare reports and presentations as directed Education: • Bachelor's degree or equivalent work experience desirable Knowledge / Experience: • Experience of payments industry and/or financial services experience • Broad knowledge of product development functions Skills/ Abilities: • Some understanding of general product development concepts and practices • Demonstrated ability to multi-task, establish priorities and work independently • Solid organization and project management skills • Solid verbal and written communications skills • Ability to understand and analyze financial information • Ability to interact effectively with colleagues and work collaboratively with internal and external business partners Work Conditions: • 5% domestic/international travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $83,000 - $137,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Development Job Overview: Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities: • Participate in the development of new products and product enhancement by performing assigned tasks in the product development life cycle • Compile information regarding market trends, the competitive landscape, and new product opportunities • Participate in defining product requirements and specifications • Support product launches and implementations • Contribute to the execution of product marketing programs • Prepare reports and presentations as directed Education: • Bachelor's degree or equivalent work experience desirable Knowledge / Experience: • Experience of payments industry and/or financial services experience • Broad knowledge of product development functions Skills/ Abilities: • Some understanding of general product development concepts and practices • Demonstrated ability to multi-task, establish priorities and work independently • Solid organization and project management skills • Solid verbal and written communications skills • Ability to understand and analyze financial information • Ability to interact effectively with colleagues and work collaboratively with internal and external business partners Work Conditions: • 5% domestic/international travel required Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $83,000 - $137,000 USD
Substance Use Prevention Coordinator
Hanley Foundation Naples, Florida
Description: Do you want to make a difference in your community and play a vital role in preventing substance use disorders and addiction? Hanley Foundation is a non-profit organization with a mission to eliminate addiction through prevention, advocacy, treatment, and recovery support. We seek an ambitious Substance Use Prevention Coordinator/Manager to join our team to develop and implement effective prevention programs and initiatives through education, community outreach, and collaboration with community partners. Candidates must reside in Lee, Collier, Hendry, or Glades County, Florida, to be considered. This full-time supervisor position: Offers a generous benefits package available to new employees the first month after hire. It's an exciting opportunity to join a team in an industry-leading organization. Requires the use of a reliable personal vehicle. Frequent travel to schools, staff meetings, and community events within the designated counties is integral to this role. Duties and Responsibilities : Supervise assigned Prevention Specialists in their respective service areas, providing ongoing guidance, training, and motivation, and ensuring the success of program services. Collaborate with teachers to deliver approved substance use prevention curricula to schools and other agencies. This includes group or individual classroom facilitation, assembly facilitation, observations, monitoring, and direct implementation, including preparation and delivery of materials. Oversee and monitor assigned grants and initiatives to ensure the quality and effectiveness of service delivery and compliance with budget requirements, goals, and objectives. Maintain contracts, letters of agreement, and other licensing requirements applicable to regional or grant criteria. Ensure services meet Hanley's standards and satisfy customer needs. Market and promote programs to schools. Provide education on alcohol and other drugs to parents and to faculty or agency staff. Recruit facilitators to conduct programs in assigned areas. Provide community resources to schools and partners. Compile information for accurate reports. Ensure all required documentation is completed accurately and on time. Specifically ensure that detailed program data is entered into the state's online system to ensure the organization meets its grant obligations and can bill for services rendered. Complete monitoring reports (i.e., DCF) as grant requirements indicate. Maintain in-depth knowledge and requirements related to implementing prevention programs and current trends in the field of adolescent substance use and related topics and research. Demonstrate success through documentation of satisfaction surveys, training evaluations, and observations. Delegate tasks to direct reports and ensure program goals are met; conduct regular one-on-one meetings to provide coaching, feedback, and support. Promote a culture of continuous improvement; identify and implement improvements in work situations. Evaluate staff performance through timely and accurate performance reviews and ongoing documentation, including both successes and areas of improvement. Participate in recruitment by reviewing resumes, coordinating interviews, and selecting candidates. Ensure new staff are properly trained on Hanley's philosophy, values, and Prevention Service best practices. Maintain effective communication with direct reports, supervisors, and other departments. Assist the Regional Prevention Coordinator and Director of Prevention on projects. Requirements: Education/Experience : Bachelor's degree in human services, education, or a related field is required. Minimum of 3 years of professional experience working with adolescents, preferably in a school or public health setting. Previous supervisory experience preferred. Certified Prevention Specialist or Certified Prevention Professional preferred. Knowledge, Skills, Abilities : Strong leadership, administrative, and interpersonal skills. Able to manage, motivate, and guide a team. Excellent verbal and written communication skills, including interactive public speaking. Superb judgment and problem-solving abilities. Organized and detail-oriented with excellent project and time management skills. Strong computer/technical skills; proficiency in Microsoft Office, especially Word, Outlook, Excel, and Teams. Knowledge of adolescent development and current trends in adolescent substance use prevention. Able to promote our programs within the community. Other Requirements : Willing to undergo a background check and drug screening, by local law/regulations. Have a valid driver's license, access to reliable transportation, and willingness and ability to drive for work purposes. Must be able to travel and deliver public presentations that can be both lengthy and in multiple sessions. Travel to schools, staff meetings, and community events is required; most travel will be throughout the assigned and neighboring counties. Occasional travel within the state is required to attend meetings, continuing education events, and conferences. Must be able to work extended hours (early mornings, evenings, and occasional weekend hours) as needed. If in recovery, one (1) year of continuous sobriety is required. Benefits : Medical, Dental, Vision, Disability, Life Insurance Paid Time Off Paid Holidays 401k & 401k Match Health Savings and Flexible Spending Accounts Hanley Foundation provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are a Drug-Free Workplace. Applicants must undergo drug screening after receiving a conditional offer of employment. Compensation details: 0 Yearly Salary PI033c8a63fe1b-5946
12/07/2025
Full time
Description: Do you want to make a difference in your community and play a vital role in preventing substance use disorders and addiction? Hanley Foundation is a non-profit organization with a mission to eliminate addiction through prevention, advocacy, treatment, and recovery support. We seek an ambitious Substance Use Prevention Coordinator/Manager to join our team to develop and implement effective prevention programs and initiatives through education, community outreach, and collaboration with community partners. Candidates must reside in Lee, Collier, Hendry, or Glades County, Florida, to be considered. This full-time supervisor position: Offers a generous benefits package available to new employees the first month after hire. It's an exciting opportunity to join a team in an industry-leading organization. Requires the use of a reliable personal vehicle. Frequent travel to schools, staff meetings, and community events within the designated counties is integral to this role. Duties and Responsibilities : Supervise assigned Prevention Specialists in their respective service areas, providing ongoing guidance, training, and motivation, and ensuring the success of program services. Collaborate with teachers to deliver approved substance use prevention curricula to schools and other agencies. This includes group or individual classroom facilitation, assembly facilitation, observations, monitoring, and direct implementation, including preparation and delivery of materials. Oversee and monitor assigned grants and initiatives to ensure the quality and effectiveness of service delivery and compliance with budget requirements, goals, and objectives. Maintain contracts, letters of agreement, and other licensing requirements applicable to regional or grant criteria. Ensure services meet Hanley's standards and satisfy customer needs. Market and promote programs to schools. Provide education on alcohol and other drugs to parents and to faculty or agency staff. Recruit facilitators to conduct programs in assigned areas. Provide community resources to schools and partners. Compile information for accurate reports. Ensure all required documentation is completed accurately and on time. Specifically ensure that detailed program data is entered into the state's online system to ensure the organization meets its grant obligations and can bill for services rendered. Complete monitoring reports (i.e., DCF) as grant requirements indicate. Maintain in-depth knowledge and requirements related to implementing prevention programs and current trends in the field of adolescent substance use and related topics and research. Demonstrate success through documentation of satisfaction surveys, training evaluations, and observations. Delegate tasks to direct reports and ensure program goals are met; conduct regular one-on-one meetings to provide coaching, feedback, and support. Promote a culture of continuous improvement; identify and implement improvements in work situations. Evaluate staff performance through timely and accurate performance reviews and ongoing documentation, including both successes and areas of improvement. Participate in recruitment by reviewing resumes, coordinating interviews, and selecting candidates. Ensure new staff are properly trained on Hanley's philosophy, values, and Prevention Service best practices. Maintain effective communication with direct reports, supervisors, and other departments. Assist the Regional Prevention Coordinator and Director of Prevention on projects. Requirements: Education/Experience : Bachelor's degree in human services, education, or a related field is required. Minimum of 3 years of professional experience working with adolescents, preferably in a school or public health setting. Previous supervisory experience preferred. Certified Prevention Specialist or Certified Prevention Professional preferred. Knowledge, Skills, Abilities : Strong leadership, administrative, and interpersonal skills. Able to manage, motivate, and guide a team. Excellent verbal and written communication skills, including interactive public speaking. Superb judgment and problem-solving abilities. Organized and detail-oriented with excellent project and time management skills. Strong computer/technical skills; proficiency in Microsoft Office, especially Word, Outlook, Excel, and Teams. Knowledge of adolescent development and current trends in adolescent substance use prevention. Able to promote our programs within the community. Other Requirements : Willing to undergo a background check and drug screening, by local law/regulations. Have a valid driver's license, access to reliable transportation, and willingness and ability to drive for work purposes. Must be able to travel and deliver public presentations that can be both lengthy and in multiple sessions. Travel to schools, staff meetings, and community events is required; most travel will be throughout the assigned and neighboring counties. Occasional travel within the state is required to attend meetings, continuing education events, and conferences. Must be able to work extended hours (early mornings, evenings, and occasional weekend hours) as needed. If in recovery, one (1) year of continuous sobriety is required. Benefits : Medical, Dental, Vision, Disability, Life Insurance Paid Time Off Paid Holidays 401k & 401k Match Health Savings and Flexible Spending Accounts Hanley Foundation provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are a Drug-Free Workplace. Applicants must undergo drug screening after receiving a conditional offer of employment. Compensation details: 0 Yearly Salary PI033c8a63fe1b-5946
USAA
Retirement Income Advisor (Sign-On Bonus)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As an Intermediate Retirement Income Specialist you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week. After a successful 6 months, the option for a hybrid schedule will be available. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plan. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides retirement advice and strategies and understand the steps in creating an effective retirement income plan. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using intermediate sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. May be expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns as needed. Collaborates with team members to resolve issues and to identify appropriate issues for escalation. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 1 year of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment Successful completion of a job-related assessment may be required What sets you apart: 2+ years of direct Annuity Sales Experience Experience Working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $67,520.00 - $121,530.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Urgent Care Nurse Practitioner
RecruitWell Roseburg, Oregon
Roseburg, Oregon, Nurse Practitioner Urgent Care Job Clinical Role: Seeking a passionate, experienced, and dedicated Medical Provider to join our dynamic team at. This pivotal role involves delivering exceptional urgent care services, diagnosing, and treating a diverse range of medical conditions, and ensuring our patients receive prompt, effective, and compassionate care. You will be at the forefront of our urgent care services, embodying our commitment to excellence in healthcare Role is for an Urgent Care but there will be some cross coverage primary care as well (the clinic is all in one) Reason for Need: Growth Supportive Staff: NPs, physicians, CMO also sees patients 3ys experience preferred Looking for candidate that has local ties to the area Open to FM, IM, or NP Seeing all ages EMR: eClinical Standard procedures Schedule 3 days 12 hour shifts - days TBD, must be open to working weekends when needed Looking for team player Deliver comprehensive medical care to patients in an urgent care setting, addressing a wide spectrum of acute illnesses and injuries Perform thorough examinations, diagnose conditions, and develop effective treatment plans Interpret a variety of diagnostic tests, including but not limited to blood tests, urinalysis, EKGs, and radiographs Prescribe and manage medications, therapies, and other specialized medical care Collaborate closely with primary care providers and specialists to ensure continuity of care and optimal patient outcomes Provide health education and counseling to patients and their families, fostering an environment of proactive health management Maintain meticulous and up-to-date patient records, documenting all care and interactions Contribute to the development and refinement of clinical protocols and best practices Act as a mentor and role model for nursing and support staff, fostering a collaborative and educational environment Adhere to the highest standards of medical ethics and professionalism at all times Perform other duties and support deliverables as assigned by the organization to help drive our Vision, fulfill our Mission, and abide by our Organization's Values A valid medical license to practice in any state with the ability to become licensed in Oregon Board certification in a relevant specialty (Family Medicine, Emergency Medicine, etc.) Advanced proficiency with medical software, electronic health records, and telemedicine platforms Exceptional clinical skills, including diagnostic acumen and the ability to manage a broad spectrum of urgent care cases Strong communication skills, empathetic patient care, and the ability to make swift, sound decisions in a fast-paced environment Allow RecruitWell to set up a phone call with you and the client to discuss more! Organization : Medical, Dental, & Vision Plans Health Spending Accounts & Flexible Spending Accounts PTO + paid holidays 401K Paid Family Leave Employee Assistance Programs Disability and Insurance: Short + Long Term Opportunities for advancement RecruitWell's Core Values: Open communication Sense of urgency Teamwork Accountability Driven to win Higher consciousness
12/07/2025
Full time
Roseburg, Oregon, Nurse Practitioner Urgent Care Job Clinical Role: Seeking a passionate, experienced, and dedicated Medical Provider to join our dynamic team at. This pivotal role involves delivering exceptional urgent care services, diagnosing, and treating a diverse range of medical conditions, and ensuring our patients receive prompt, effective, and compassionate care. You will be at the forefront of our urgent care services, embodying our commitment to excellence in healthcare Role is for an Urgent Care but there will be some cross coverage primary care as well (the clinic is all in one) Reason for Need: Growth Supportive Staff: NPs, physicians, CMO also sees patients 3ys experience preferred Looking for candidate that has local ties to the area Open to FM, IM, or NP Seeing all ages EMR: eClinical Standard procedures Schedule 3 days 12 hour shifts - days TBD, must be open to working weekends when needed Looking for team player Deliver comprehensive medical care to patients in an urgent care setting, addressing a wide spectrum of acute illnesses and injuries Perform thorough examinations, diagnose conditions, and develop effective treatment plans Interpret a variety of diagnostic tests, including but not limited to blood tests, urinalysis, EKGs, and radiographs Prescribe and manage medications, therapies, and other specialized medical care Collaborate closely with primary care providers and specialists to ensure continuity of care and optimal patient outcomes Provide health education and counseling to patients and their families, fostering an environment of proactive health management Maintain meticulous and up-to-date patient records, documenting all care and interactions Contribute to the development and refinement of clinical protocols and best practices Act as a mentor and role model for nursing and support staff, fostering a collaborative and educational environment Adhere to the highest standards of medical ethics and professionalism at all times Perform other duties and support deliverables as assigned by the organization to help drive our Vision, fulfill our Mission, and abide by our Organization's Values A valid medical license to practice in any state with the ability to become licensed in Oregon Board certification in a relevant specialty (Family Medicine, Emergency Medicine, etc.) Advanced proficiency with medical software, electronic health records, and telemedicine platforms Exceptional clinical skills, including diagnostic acumen and the ability to manage a broad spectrum of urgent care cases Strong communication skills, empathetic patient care, and the ability to make swift, sound decisions in a fast-paced environment Allow RecruitWell to set up a phone call with you and the client to discuss more! Organization : Medical, Dental, & Vision Plans Health Spending Accounts & Flexible Spending Accounts PTO + paid holidays 401K Paid Family Leave Employee Assistance Programs Disability and Insurance: Short + Long Term Opportunities for advancement RecruitWell's Core Values: Open communication Sense of urgency Teamwork Accountability Driven to win Higher consciousness
Customer Service Benefits Specialist - Virtual (Remote)
Hire Standard Staffing
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. Must be willing to obtain an insurance license requiring paying state licensing fees (paid directly to the state or licensing provider). No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
12/07/2025
Full time
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NASDAQ) Earning Potential: $70,000 - $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative , individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging - just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day - and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Base pay plus bonuses means earnings grow alongside results. Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health, dental, and vision plans through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities Meet with families virtually to help them select benefit programs that align with their goals. Build trust, answer questions, and guide clients through enrollment. Manage a personal book of business and maintain long-term relationships. Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile Self-motivated, positive, and eager to grow. Excellent communicator - friendly, confident, and authentic. Comfortable using Zoom and other online communication tools. Must be a U.S. or Canadian citizen. Passionate about helping others and building meaningful relationships. Must be willing to obtain an insurance license requiring paying state licensing fees (paid directly to the state or licensing provider). No prior insurance experience is required - only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom - apply today.
Paid Media Specialist
Hudson Automotive Group
Job Details Job Location Hudson Automotive Group - Charleston, SC Remote Type Fully Remote Salary Range $68000.00 - $73000.00 Salary Job Shift 8am - 5pm Description Hudson Automotive Group is looking for a proven and career-driven Paid Media Specialist to join our growing Marketing team. Hudson Automotive, a 3rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you're an experienced Paid Media professional with experience supporting multiple customers and are looking to join a top-performing operation, itâ s time to shift your career into gear with Hudson Automotive! Must reside in the following states: NC, SC, GA, TN, KY, FL, AL, LA, or OH What do we offer? Collaborative work environment and customer centric culture Compensation: $68-73K Hudson Academy: Continuous training and professional development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year. Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on products & services Competencies: Strong analytical skills, with experience in Google Analytics, bid management, and ad serving platforms Proven ability to develop and optimize multi-channel campaigns independently Excellent communication skills and experience presenting data insights to stakeholders Ability to thrive in a fast-paced environment and manage multiple projects under tight deadlines Qualifications: Minimum 2 years of experience managing digital advertising campaigns across Google Ads and Meta Ads platforms. Active Google Ads Search Certification (Required). Agency experience preferred. Proficiency in GA4 and digital campaign reporting tools. Strong analytical skills with the ability to interpret data and provide actionable insights. Results driven ability with familiarity of CPA, CPC, CTR, and ROAS. Ability to manage multiple projects and accounts with attention to detail. Experience preparing marketing and other reports and presenting to dealership management/leadership. Outstanding written and verbal communication skills. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
12/07/2025
Full time
Job Details Job Location Hudson Automotive Group - Charleston, SC Remote Type Fully Remote Salary Range $68000.00 - $73000.00 Salary Job Shift 8am - 5pm Description Hudson Automotive Group is looking for a proven and career-driven Paid Media Specialist to join our growing Marketing team. Hudson Automotive, a 3rd generation family-owned group is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. If you're an experienced Paid Media professional with experience supporting multiple customers and are looking to join a top-performing operation, itâ s time to shift your career into gear with Hudson Automotive! Must reside in the following states: NC, SC, GA, TN, KY, FL, AL, LA, or OH What do we offer? Collaborative work environment and customer centric culture Compensation: $68-73K Hudson Academy: Continuous training and professional development Paid Time Off: Full-time employees can accrue up to 10 PTO days per year. Medical, Dental, Vision, and Life Insurance 401k program Employee discounts on products & services Competencies: Strong analytical skills, with experience in Google Analytics, bid management, and ad serving platforms Proven ability to develop and optimize multi-channel campaigns independently Excellent communication skills and experience presenting data insights to stakeholders Ability to thrive in a fast-paced environment and manage multiple projects under tight deadlines Qualifications: Minimum 2 years of experience managing digital advertising campaigns across Google Ads and Meta Ads platforms. Active Google Ads Search Certification (Required). Agency experience preferred. Proficiency in GA4 and digital campaign reporting tools. Strong analytical skills with the ability to interpret data and provide actionable insights. Results driven ability with familiarity of CPA, CPC, CTR, and ROAS. Ability to manage multiple projects and accounts with attention to detail. Experience preparing marketing and other reports and presenting to dealership management/leadership. Outstanding written and verbal communication skills. Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Avis Budget Group
Customer Experience Specialist - FT
Avis Budget Group Boston, Massachusetts
$19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you'll deliver a premium, personalized service that turns every rental into an extraordinary experience. From doorstep deliveries to airport arrivals, you'll ensure every detail is flawless, every interaction is warm, and every customer feels valued. If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team! What You'll Do: You will act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection . You'll be responsible for clear communication, smooth logistics , and delivering premium customer experience at every step . Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction Provide a premium customer experience by delivering vehicles directly to customers Collaborate with team members and management to coordinate timely vehicle delivery and collection Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics , special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle What We're Looking For: Minimum 1 year experience in a customer service role, preferably hospitality or car rental Professional, friendly demeanor with a focus on customer satisfaction Strong verbal and written communication skills Technologically proficient and comfortable using various mobile devices Valid Driver's License Must be 18 years of age and legally authorized to work in the United States Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work various hours not limited to evenings, weekends and holidays Willingness to work outdoors in all weather conditions On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate . The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law . This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. East Boston Massachusetts United States of America
12/07/2025
Full time
$19.00/hour Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class service. As an Avis First Customer Experience Specialist, you'll deliver a premium, personalized service that turns every rental into an extraordinary experience. From doorstep deliveries to airport arrivals, you'll ensure every detail is flawless, every interaction is warm, and every customer feels valued. If you thrive in a fast-paced service environment where attention to detail, professionalism, and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver, this is your opportunity to join our team! What You'll Do: You will act as the front-line customer experience specialist for our valued Avis First customers, ensuring a seamless, personalized experience from delivery to collection . You'll be responsible for clear communication, smooth logistics , and delivering premium customer experience at every step . Deliver a best-in-class experience for customers, ensuring a welcoming, professional, and personalized interaction Provide a premium customer experience by delivering vehicles directly to customers Collaborate with team members and management to coordinate timely vehicle delivery and collection Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics , special requests, and meeting locations Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle What We're Looking For: Minimum 1 year experience in a customer service role, preferably hospitality or car rental Professional, friendly demeanor with a focus on customer satisfaction Strong verbal and written communication skills Technologically proficient and comfortable using various mobile devices Valid Driver's License Must be 18 years of age and legally authorized to work in the United States Ability to work in a fast-paced environment with strong multitasking and organizational skills Flexibility to work various hours not limited to evenings, weekends and holidays Willingness to work outdoors in all weather conditions On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely Ability to lift up to 50 pounds, continuously sit, stand, walk, enter, exit, and drive a variety of automobiles in all weather conditions, talk, hear/listen and type Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, Dental and Other Insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars Above perks may vary based on full-time/part-time status and location Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate . The fine print: Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law . This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. East Boston Massachusetts United States of America
USAA
Experienced Retirement Income Advisor (Sign-On Bonus)
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs. We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position. For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment. What you'll do: Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls. Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees. Documents relevant information as it relates to building a retirement income portfolio. Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age. Develops and communicates appropriate retirement income strategies based on individual member needs. Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products. Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill. Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s). Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation. Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services. Integrate risk management tools, products, and strategies to create an effective retirement income plan. Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature. Guides and influences less experienced team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire. Required maintenance of FINRA Series 7 license. Required maintenance of FINRA Series 66 (or 63 and 65) license. Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions. 4 years of financial industry and/or sales experience. Experience delivering frequent written and oral communication. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required What sets you apart: US military experience through military service or a military spouse/domestic partner. 3+ years of direct Annuity Sales Experience Experience working in an Inbound/Outbound Call Center Retirement Income Certified Professional Designation (RICP) Compensation range: The salary range for this position is: $74,240.00 - $133,620.00. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Senior Specialist, Global Product Management - Payment Reconciliation
MasterCard O Fallon, Missouri
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Global Product Management - Payment Reconciliation The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This Product Management role is part of New opportunities pillar for Payment Reconciliation data solutions. This person will support building and commercializing training content for our new initiative called OR pro. They will also drive key activities including competitor analysis and analysis for Go-to-market activities like pricing models, revenue estimation, KPI analysis etc. Role • Support commercialization and GTM activities for new and existing products, ensuring maximum customer value delivery and revenue realization. • Conduct analysis and research , gather data points around whitespace opportunities to unlock new growth areas across markets and customer segments. • Synthesize customer data and input to expand business • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals • Drive and build trainings materials on relevant reporting content. • Effectively communicate data insights and their relevance to the business context • Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement • Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development All About You • Product management experience preferably in Payments / financial services industry experience is required. • Critical thinking and analytical skills to solve complex problems. • Highly experienced in conducting data analysis to support commercial activities of a product business • Strong experience with analytical solutions designed for payments or a related financial services sectors preferred • Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets • Strategic mindset to solve complex and ambiguous problems • Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests • Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives • Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas • Experience with AI products is a plus Bachelor's degree in business or relevant experience Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $99,000 - $158,000 USD O'Fallon, Missouri: $86,000 - $137,000 USD
12/07/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Global Product Management - Payment Reconciliation The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard. Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers. Services is critical for the sustained, long-term growth of Mastercard. Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization. The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation. This Product Management role is part of New opportunities pillar for Payment Reconciliation data solutions. This person will support building and commercializing training content for our new initiative called OR pro. They will also drive key activities including competitor analysis and analysis for Go-to-market activities like pricing models, revenue estimation, KPI analysis etc. Role • Support commercialization and GTM activities for new and existing products, ensuring maximum customer value delivery and revenue realization. • Conduct analysis and research , gather data points around whitespace opportunities to unlock new growth areas across markets and customer segments. • Synthesize customer data and input to expand business • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals • Drive and build trainings materials on relevant reporting content. • Effectively communicate data insights and their relevance to the business context • Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement • Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development All About You • Product management experience preferably in Payments / financial services industry experience is required. • Critical thinking and analytical skills to solve complex problems. • Highly experienced in conducting data analysis to support commercial activities of a product business • Strong experience with analytical solutions designed for payments or a related financial services sectors preferred • Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets • Strategic mindset to solve complex and ambiguous problems • Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests • Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives • Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas • Experience with AI products is a plus Bachelor's degree in business or relevant experience Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Pay Ranges Purchase, New York: $99,000 - $158,000 USD O'Fallon, Missouri: $86,000 - $137,000 USD

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