Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial, union and municipal organizations in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for aVP of Business Strategy - Union Channelto join our team remotely. About the role:The VP of Business Strategy - Union Channel is responsible for leading the identification, development, and realization of growth and partnership opportunities within Labor Unions (Taft Hartley Funds, etc.) across the United States. This position will be responsible for identifying target markets and partnerships, building relationships with key prospects and partners, driving growth, and executing strategies that support our position in the Labor / Taft-Hartley market. Essential Functions: Develops and executes strategies to increase market share and growth in the Labor / Taft-Hartley vertical Develops long-term, sustainable relationships with all relevant industry leaders and partners necessary to win new business. Develops a rich pipeline of opportunities across the Labor sector resulting in significant incremental contribution to Premise's overall revenue, profit, and client portfolio. Identifies target markets and prospective clients, working closely with the Sales Director to build a strong pipeline and successfully close deals. Works closely with the Premise Product team to address unique or key elements of the Taft-Hartley market Collaborates with Corporate Development on potential partnership pursuits, such as Third-Party Administrator (TPA) alliances and influencer groups. Liaises with the Digital Marketing team to develop tailored marketing materials and messaging for the Labor channel, including website content, case studies, email campaigns, and other marketing collateral. Plans, organizes, and executes strategies for participation in national events, such as conferences, annual meetings, webinars, and road shows. Ensures strong and lasting presence and engagement in the Labor channel. Builds and manages relationships with key brokers and consultants focused on the Labor channel, helping to educate them on key offerings specific to this buyer. Leads competitive intelligence efforts within the Taft-Hartley market, monitoring trends, challenges, and opportunities. Uses insights to adjust strategies and differentiate our offerings in the marketplace. Job Requirements: High school diploma or GED required; Bachelor's degree preferred. 15+ years of relevant work experience. Proven experience working within the Labor / Taft-Hartley vertical, with a strong understanding of its unique challenges and opportunities. Experience with fund management (e.g., serving as a Trustee) is a bonus. Trades experience preferred, particularly with union-related funds. Ability to, and experience with, generating growth opportunities within the Labor / Taft-Hartley channel. Preferred Experience: Strong network of existing relationships within the Labor / Taft-Hartley market, including clients, brokers, consultants, and other key industry players. Demonstrated ability to develop and execute strategic plans while working effectively with cross-functional teams (Sales, Product, Corporate Development, Digital Marketing, etc.). Regularly recognized as a top performer. Excellent oral and written communication, interpersonal and presentation skills required. Strong proposal writing and presentation development skills and experience necessary. Team-player with ability to motivate others to support capture of new opportunities. Outstanding customer relationship skills. Analytical thinker with a results-oriented mindset and a focus on delivering measurable business outcomes. Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. For individuals living in California, Colorado, Illinois, Minnesota, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Illinois, Minnesota, Washington and New York State compensation is $195,000 - $225,000 with eligible bonus opportunity. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site,
07/07/2025
Full time
Healthcare Without Rival Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial, union and municipal organizations in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations. Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for aVP of Business Strategy - Union Channelto join our team remotely. About the role:The VP of Business Strategy - Union Channel is responsible for leading the identification, development, and realization of growth and partnership opportunities within Labor Unions (Taft Hartley Funds, etc.) across the United States. This position will be responsible for identifying target markets and partnerships, building relationships with key prospects and partners, driving growth, and executing strategies that support our position in the Labor / Taft-Hartley market. Essential Functions: Develops and executes strategies to increase market share and growth in the Labor / Taft-Hartley vertical Develops long-term, sustainable relationships with all relevant industry leaders and partners necessary to win new business. Develops a rich pipeline of opportunities across the Labor sector resulting in significant incremental contribution to Premise's overall revenue, profit, and client portfolio. Identifies target markets and prospective clients, working closely with the Sales Director to build a strong pipeline and successfully close deals. Works closely with the Premise Product team to address unique or key elements of the Taft-Hartley market Collaborates with Corporate Development on potential partnership pursuits, such as Third-Party Administrator (TPA) alliances and influencer groups. Liaises with the Digital Marketing team to develop tailored marketing materials and messaging for the Labor channel, including website content, case studies, email campaigns, and other marketing collateral. Plans, organizes, and executes strategies for participation in national events, such as conferences, annual meetings, webinars, and road shows. Ensures strong and lasting presence and engagement in the Labor channel. Builds and manages relationships with key brokers and consultants focused on the Labor channel, helping to educate them on key offerings specific to this buyer. Leads competitive intelligence efforts within the Taft-Hartley market, monitoring trends, challenges, and opportunities. Uses insights to adjust strategies and differentiate our offerings in the marketplace. Job Requirements: High school diploma or GED required; Bachelor's degree preferred. 15+ years of relevant work experience. Proven experience working within the Labor / Taft-Hartley vertical, with a strong understanding of its unique challenges and opportunities. Experience with fund management (e.g., serving as a Trustee) is a bonus. Trades experience preferred, particularly with union-related funds. Ability to, and experience with, generating growth opportunities within the Labor / Taft-Hartley channel. Preferred Experience: Strong network of existing relationships within the Labor / Taft-Hartley market, including clients, brokers, consultants, and other key industry players. Demonstrated ability to develop and execute strategic plans while working effectively with cross-functional teams (Sales, Product, Corporate Development, Digital Marketing, etc.). Regularly recognized as a top performer. Excellent oral and written communication, interpersonal and presentation skills required. Strong proposal writing and presentation development skills and experience necessary. Team-player with ability to motivate others to support capture of new opportunities. Outstanding customer relationship skills. Analytical thinker with a results-oriented mindset and a focus on delivering measurable business outcomes. Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you. Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. For individuals living in California, Colorado, Illinois, Minnesota, Washington; as well as, for individuals living in or reporting to New York State only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California, Colorado, Illinois, Minnesota, Washington and New York State compensation is $195,000 - $225,000 with eligible bonus opportunity. Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site,
Exempt; full-time; 40 hours per week; Monday - Friday; varied schedule with typical work hours between 8:00 a.m. - 5:00 p.m.; full benefits Frederick County Government is seeking a purpose-driven, people-focused, professional to serve as the County's new Division Director, Family Services. We seek to identify an innovative leader that is prepared to develop and cast a transformative vision for Family Services and thoroughly equip Division staff in their roles to assess and meet the needs of children and families in Frederick County. This professional, administrative position directs all aspects of the Frederick County Division of Family Services (DFS), comprised of the Administration, Family Partnership and the Child Advocacy Center. This position will serve in a critical leadership role in the event of an emergency that requires the establishment of an emergency shelter or Family Assistance Center. Supervision is given to the Deputy Director, department heads with varied areas of specialized expertise, as well as to DFS administrative and support staff; supervision is received from the Deputy Chief Administrative Officer. This position serves at the pleasure of the County Executive. For best consideration, submit your application by 4:00 p.m. Friday, June 27th. NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception. Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. TOTAL COMPENSATION PACKAGE: Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee. 11 days of Vacation leave with increase after 2 years of employment 15 days of Sick leave with unlimited annual carryover 11 paid holidays, plus 2 additional floating holidays Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit County and Employee funded Defined Benefit Pension Plan Vesting after 5 years of service Additional service credit for eligible previous public service, military service, etc. Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program Generous Tuition Reimbursement Program Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan. Coming in 2025: Employee Health Center with no or low-cost primary and urgent care For more information, visit our benefits page on the Frederick County Government job opportunities webpage . Manage the daily operations of the Division of Family Services (DFS) Convene formal and informal discussions and efforts with senior human services executives within Frederick County to discuss emerging trends, collaborations, partnerships and gaps for families in the community Develop a plan to brand the DFS to include mission and vision identification, marketing, and other public facing efforts to increase visibility within the community Develop, execute, and modify the Division's Strategic Plan and set the overall direction for Family Services through prioritizing projects; provide long and short-range goals and plans for program departments Oversee all facets of staff hiring, evaluation process, supervision, and management; evaluate and monitor staffing requirements and personnel needs; oversee professional development and training for staff Evaluate Division operations to identify opportunities for process improvements such as quality assurance and innovations Evaluate programs and services to ensure continuous improvement in meeting needs of children and families Monitor Division programs for compliance with applicable federal, state, local laws, regulations and policies Develop and render decisions to improve Division's policies, procedures or practices; analyze Division and system-wide service delivery and implement decisions that improve service Promote diversity, equity, inclusion and belonging practices within the Division of Family Services; confer with the Chief Equity and Inclusion Office to identify and execute strategies to ensure that all programs are designed and delivered using equitable practices; communicate values and expectations to management staff through policy creation, practice, and guidance; identify mechanism to monitor and evaluate efforts Using an outcomes-based budgeting approach guide, oversee the development and monitoring of the Operating and Capital Budgets for each DFS department, present to the County Executive and the County Council Coordinate human services programs between DFS departments to improve synergies, facilitate cost efficiency, and to broaden, integrate and maintain compatibility of services available to Frederick County residents Ensure that division and programmatic policies incorporate procedures, practices and policies that are underscored by cultural competence and achieve equitable outcomes for families engaging in division services Oversee research and maintenance of information on funding sources; advise the Deputy Chief Administrative Officer of grant programs available to Frederick County Government; serve as a liaison between Frederick County Government and funding sources Confer with and provide technical assistance to deputy director, department heads, advisory boards and the public Direct the implementation of studies, identification of human service needs, development of plans to fill gaps in service and promote an efficient and effective human service delivery system Serve as Shelter Officer; coordinate assistance to individuals and families affected by a disaster, maintain emergency operations documents and annexes, regularly convene planning and review meetings, coordinate training and exercise opportunities, and keep partner agencies engaged and informed regarding shelter and mass care preparations. Design, create and implement new services, methods of delivery or modify existing programs or services to enhance human service delivery Ensure that DFS departments are coordinated collaboratively in their work and with other County divisions and departments Travel to on-site meetings and trainings across the State of Maryland as needed to participate in trainings, meetings, conferences, special events, etc. Represent the County at meetings with federal, state and local governments, funders and foundations and with non-profit agencies in the state, region or county Speak to community groups and at Division functions Perform other related duties as required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed below, nor do the examples cover all duties that may be assigned. The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business Administration, Education, Psychology, Social Work, Human Services, Public Administration, or a related field Minimum 10 years of human services management work experience that must include the following (experience items may be concurrent): Minimum 5 years work experience in the management of grant programs Minimum 5 years work experience in the management of child and family programs Minimum 3 years supervisory work experience Minimum 3 years budget preparation and fiscal work experience Intermediate skills in MS Office Suite KNOWLEDGE, SKILLS AND ABILITIES: Extensive knowledge of programs and services for child, youth and families including best practices, emerging trends and methods to address challenges Extensive knowledge of applicable grant programs, grant writing, program planning, strategic planning, budget and program management Extensive knowledge of management practices and procedures, including those related to planning, budgeting, personnel, purchasing and acquisitions, contracts and capital improvement expenditures, and general administration Extensive knowledge of local community resources related to programs services for children, youth, families, adults with developmental disabilities, and residents who are disadvantaged and/or vulnerable Knowledge of federal, state and local funding sources as they relate to delivery of County services . click apply for full job details
07/07/2025
Full time
Exempt; full-time; 40 hours per week; Monday - Friday; varied schedule with typical work hours between 8:00 a.m. - 5:00 p.m.; full benefits Frederick County Government is seeking a purpose-driven, people-focused, professional to serve as the County's new Division Director, Family Services. We seek to identify an innovative leader that is prepared to develop and cast a transformative vision for Family Services and thoroughly equip Division staff in their roles to assess and meet the needs of children and families in Frederick County. This professional, administrative position directs all aspects of the Frederick County Division of Family Services (DFS), comprised of the Administration, Family Partnership and the Child Advocacy Center. This position will serve in a critical leadership role in the event of an emergency that requires the establishment of an emergency shelter or Family Assistance Center. Supervision is given to the Deputy Director, department heads with varied areas of specialized expertise, as well as to DFS administrative and support staff; supervision is received from the Deputy Chief Administrative Officer. This position serves at the pleasure of the County Executive. For best consideration, submit your application by 4:00 p.m. Friday, June 27th. NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception. Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. TOTAL COMPENSATION PACKAGE: Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee. 11 days of Vacation leave with increase after 2 years of employment 15 days of Sick leave with unlimited annual carryover 11 paid holidays, plus 2 additional floating holidays Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit County and Employee funded Defined Benefit Pension Plan Vesting after 5 years of service Additional service credit for eligible previous public service, military service, etc. Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program Generous Tuition Reimbursement Program Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan. Coming in 2025: Employee Health Center with no or low-cost primary and urgent care For more information, visit our benefits page on the Frederick County Government job opportunities webpage . Manage the daily operations of the Division of Family Services (DFS) Convene formal and informal discussions and efforts with senior human services executives within Frederick County to discuss emerging trends, collaborations, partnerships and gaps for families in the community Develop a plan to brand the DFS to include mission and vision identification, marketing, and other public facing efforts to increase visibility within the community Develop, execute, and modify the Division's Strategic Plan and set the overall direction for Family Services through prioritizing projects; provide long and short-range goals and plans for program departments Oversee all facets of staff hiring, evaluation process, supervision, and management; evaluate and monitor staffing requirements and personnel needs; oversee professional development and training for staff Evaluate Division operations to identify opportunities for process improvements such as quality assurance and innovations Evaluate programs and services to ensure continuous improvement in meeting needs of children and families Monitor Division programs for compliance with applicable federal, state, local laws, regulations and policies Develop and render decisions to improve Division's policies, procedures or practices; analyze Division and system-wide service delivery and implement decisions that improve service Promote diversity, equity, inclusion and belonging practices within the Division of Family Services; confer with the Chief Equity and Inclusion Office to identify and execute strategies to ensure that all programs are designed and delivered using equitable practices; communicate values and expectations to management staff through policy creation, practice, and guidance; identify mechanism to monitor and evaluate efforts Using an outcomes-based budgeting approach guide, oversee the development and monitoring of the Operating and Capital Budgets for each DFS department, present to the County Executive and the County Council Coordinate human services programs between DFS departments to improve synergies, facilitate cost efficiency, and to broaden, integrate and maintain compatibility of services available to Frederick County residents Ensure that division and programmatic policies incorporate procedures, practices and policies that are underscored by cultural competence and achieve equitable outcomes for families engaging in division services Oversee research and maintenance of information on funding sources; advise the Deputy Chief Administrative Officer of grant programs available to Frederick County Government; serve as a liaison between Frederick County Government and funding sources Confer with and provide technical assistance to deputy director, department heads, advisory boards and the public Direct the implementation of studies, identification of human service needs, development of plans to fill gaps in service and promote an efficient and effective human service delivery system Serve as Shelter Officer; coordinate assistance to individuals and families affected by a disaster, maintain emergency operations documents and annexes, regularly convene planning and review meetings, coordinate training and exercise opportunities, and keep partner agencies engaged and informed regarding shelter and mass care preparations. Design, create and implement new services, methods of delivery or modify existing programs or services to enhance human service delivery Ensure that DFS departments are coordinated collaboratively in their work and with other County divisions and departments Travel to on-site meetings and trainings across the State of Maryland as needed to participate in trainings, meetings, conferences, special events, etc. Represent the County at meetings with federal, state and local governments, funders and foundations and with non-profit agencies in the state, region or county Speak to community groups and at Division functions Perform other related duties as required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Any single position may not be assigned all duties listed below, nor do the examples cover all duties that may be assigned. The qualifications / requirements, knowledge/skills/abilities and physical demands or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business Administration, Education, Psychology, Social Work, Human Services, Public Administration, or a related field Minimum 10 years of human services management work experience that must include the following (experience items may be concurrent): Minimum 5 years work experience in the management of grant programs Minimum 5 years work experience in the management of child and family programs Minimum 3 years supervisory work experience Minimum 3 years budget preparation and fiscal work experience Intermediate skills in MS Office Suite KNOWLEDGE, SKILLS AND ABILITIES: Extensive knowledge of programs and services for child, youth and families including best practices, emerging trends and methods to address challenges Extensive knowledge of applicable grant programs, grant writing, program planning, strategic planning, budget and program management Extensive knowledge of management practices and procedures, including those related to planning, budgeting, personnel, purchasing and acquisitions, contracts and capital improvement expenditures, and general administration Extensive knowledge of local community resources related to programs services for children, youth, families, adults with developmental disabilities, and residents who are disadvantaged and/or vulnerable Knowledge of federal, state and local funding sources as they relate to delivery of County services . click apply for full job details
IT Service Desk Leader Department: Information Technology At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to honor God and defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As a Service Desk Leader , you will drive the evolution of the IT support experience by overseeing the daily operations of the service desk team. Your leadership will be instrumental in creating a high-performance, customer-focused culture that prioritizes innovation, efficiency, and accountability. Acting as a critical liaison between end users and IT support staff, you will lead initiatives to modernize incident response, optimize ticket workflows, and elevate service delivery through data-driven performance management. In this role, you will mentor team members, resolve complex escalations, and contribute strategic insight to shape a scalable and enterprise-class service desk. Essential Functions: Leadership Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. Provide leadership, guidance, and coaching to service desk staff. Conduct regular performance reviews, provide feedback, and support staff development. Schedule shifts and ensure adequate coverage for 24/7 support. Foster a culture of continuous improvement, ownership, and professional growth. Participate in IT planning and decision-making by identifying recurring issues and improvement opportunities. Administer service desk tools and platforms. Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity. Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment Other responsibilities as deemed appropriate or necessary by management. Service Desk Operations Triage, assign, prioritize, and escalate tickets to maintain service level agreements (SLAs). Monitor ticketing system (e.g., InvGate, ServiceNow, Jira Service Desk) to ensure SLAs and KPIs are met. Provide hands-on support for escalated or critical issues. Act as a point of escalation for complex or high-impact support issues. Coordinate with third-party vendors for support or hardware/software provisioning. Continuous Improvement Develop, document, and maintain ITIL-based procedures and workflows. Analyze trends and recurring issues; implement solutions to reduce ticket volume. Analyze service desk metrics from the ticket system to generate actionable performance reports that drive continuous improvement and strategic decision-making. Recommend and implement automation to increase efficiency. Collaborate with other IT teams to ensure seamless issue resolution and service delivery. Maintain and improve IT support processes and workflows. Maintain the IT knowledge base and ensure the availability of accurate, up-to-date documentation. Customer Service & Communication Ensure a high level of customer satisfaction through timely and effective communication. Proactively communicate with end users to set expectations, provide status updates, and ensure transparent resolution timelines. Conduct regular training sessions to improve team technical skills and customer service. Act as a point of contact for user feedback and service desk escalations. Champion a service-oriented mindset by integrating user feedback into continuous improvement initiatives and aligning support strategies with business needs. Collaborate with stakeholders across departments to understand evolving user expectations and tailor support experiences that exceed them. Knowledge, Skills and Abilities: Required Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent combination of education and experience to effectively perform the essential functions of the job. 5+ years of IT support experience, with 2+ in a supervisory or lead role. Strong working knowledge of ticketing systems and ITIL frameworks. Experience with Microsoft 365, Active Directory, endpoint management, and remote support tools. Excellent communication and customer service skills. Preferred ITIL Foundation Certification CompTIA A+/Network +/ Microsoft Certified: Modern Desktop Administrator Experience supporting enterprise manufacturing environments of 300+ users. Ability to travel 10-15% of the time. Demonstrated ability to recognize and work with our Permission to Play Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 50 pounds. Requires intermittent standing, walking, sitting and bending throughout the work day. Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc. Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace". Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer. PI759ce8c9e5-
07/07/2025
Full time
IT Service Desk Leader Department: Information Technology At Daniel Defense Only the Best Build the Best Daniel Defense engineers and manufactures the world's finest weapon systems and accessories. Our mission to honor God and defend Freedom is accomplished by serving customers and providing top quality solutions to our military, law enforcement and civilians that are seeking premium firearms for home defense, hunting, and sport shooting. As a Service Desk Leader , you will drive the evolution of the IT support experience by overseeing the daily operations of the service desk team. Your leadership will be instrumental in creating a high-performance, customer-focused culture that prioritizes innovation, efficiency, and accountability. Acting as a critical liaison between end users and IT support staff, you will lead initiatives to modernize incident response, optimize ticket workflows, and elevate service delivery through data-driven performance management. In this role, you will mentor team members, resolve complex escalations, and contribute strategic insight to shape a scalable and enterprise-class service desk. Essential Functions: Leadership Responsible for demonstrating commitment to and leadership of environmental health and safety principles, policies and procedures. Provide leadership, guidance, and coaching to service desk staff. Conduct regular performance reviews, provide feedback, and support staff development. Schedule shifts and ensure adequate coverage for 24/7 support. Foster a culture of continuous improvement, ownership, and professional growth. Participate in IT planning and decision-making by identifying recurring issues and improvement opportunities. Administer service desk tools and platforms. Participates in the company's efforts to continuously improve Safety, 6S, Quality, Delivery and Productivity. Expected to be a contributor to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment Other responsibilities as deemed appropriate or necessary by management. Service Desk Operations Triage, assign, prioritize, and escalate tickets to maintain service level agreements (SLAs). Monitor ticketing system (e.g., InvGate, ServiceNow, Jira Service Desk) to ensure SLAs and KPIs are met. Provide hands-on support for escalated or critical issues. Act as a point of escalation for complex or high-impact support issues. Coordinate with third-party vendors for support or hardware/software provisioning. Continuous Improvement Develop, document, and maintain ITIL-based procedures and workflows. Analyze trends and recurring issues; implement solutions to reduce ticket volume. Analyze service desk metrics from the ticket system to generate actionable performance reports that drive continuous improvement and strategic decision-making. Recommend and implement automation to increase efficiency. Collaborate with other IT teams to ensure seamless issue resolution and service delivery. Maintain and improve IT support processes and workflows. Maintain the IT knowledge base and ensure the availability of accurate, up-to-date documentation. Customer Service & Communication Ensure a high level of customer satisfaction through timely and effective communication. Proactively communicate with end users to set expectations, provide status updates, and ensure transparent resolution timelines. Conduct regular training sessions to improve team technical skills and customer service. Act as a point of contact for user feedback and service desk escalations. Champion a service-oriented mindset by integrating user feedback into continuous improvement initiatives and aligning support strategies with business needs. Collaborate with stakeholders across departments to understand evolving user expectations and tailor support experiences that exceed them. Knowledge, Skills and Abilities: Required Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent combination of education and experience to effectively perform the essential functions of the job. 5+ years of IT support experience, with 2+ in a supervisory or lead role. Strong working knowledge of ticketing systems and ITIL frameworks. Experience with Microsoft 365, Active Directory, endpoint management, and remote support tools. Excellent communication and customer service skills. Preferred ITIL Foundation Certification CompTIA A+/Network +/ Microsoft Certified: Modern Desktop Administrator Experience supporting enterprise manufacturing environments of 300+ users. Ability to travel 10-15% of the time. Demonstrated ability to recognize and work with our Permission to Play Values. Physical Requirements: Must be able to lift and carry awkward items weighing up to 50 pounds. Requires intermittent standing, walking, sitting and bending throughout the work day. Must be able to work in a manufacturing environment, to include working in and around machinery, exposure to noise and chemicals, lights/lasers, etc. Must be able to wear appropriate Personal Protection Equipment as required by your position and/or Company policy. Daniel Defense is an EOE AA M/F/Vet/Disability employer and promotes a "Drug Free Workplace". Note: The statements above are intended to describe the general nature and level of work being performed by those assigned to the job. This list is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in this job. Responsibilities are subject to change at the discretion of the employer and do not establish a contract of employment - Daniel Defense is an at will employer. PI759ce8c9e5-
Description: Role Summary The Director of Technical Services is a strategic leadership role accountable for overseeing post-sales support including customer service, product repairs, and reverse logistics. This role is integral to shaping an industry-leading customer experience, optimizing departmental performance through data-driven Objectives and Key Results (OKRs), and embedding Lean Six Sigma methodologies to drive continuous improvement. The Director leads a team of customer service and technical professionals, ensures alignment with corporate objectives, and champions a customer-first culture focused on satisfaction, retention, and operational excellence. A strong foundation in technical repair operations and regulatory compliance, including FAA Part 145 oversight, is essential. Key Responsibilities Leadership & Departmental Oversight Provide strategic leadership and oversight for the Technical Services Department, ensuring operational excellence in repair, customer service, and reverse logistics. Lead, mentor, and develop a cross-functional team including Customer Service Manager, RMA Product Support, RMA Receiving Coordinator, and Repair Supervisor. Foster a culture of accountability and continuous learning through coaching, performance reviews, and succession planning. Customer Experience Excellence Design and execute strategies to enhance the customer journey, emphasizing fast resolution, empathy, and loyalty-building practices. Serve as an executive liaison to key customers to communicate service capabilities, receive feedback, and support new business development through service excellence. Investigate systemic service issues and deploy corrective/preventive actions to enhance product reliability and customer satisfaction. OKRs & Operational Management Establish OKRs aligned with corporate strategic pillars and ensure departmental alignment through clear, measurable goals. Monitor and report performance against OKRs, including: Repair turnaround times Repair productivity per technician Customer satisfaction metrics (CSAT/NPS) First-time fix rates Oversee and manage the repair workflow using the Velocity tool and ensure optimal resource utilization. Technical Expertise & FAA Compliance Support and guide the technical team with hands-on knowledge of repair processes, diagnostics, and hardware systems. Interpret technical documentation, participate in troubleshooting complex repairs, and work closely with engineering for issue resolution. Possess working experience with FAA Part 145 repair stations, ideally serving as or supporting the Accountable Manager role. Ensure compliance with FAA regulations, maintenance documentation standards, and audit preparedness protocols. Process Improvement & Lean Six Sigma Apply Lean Six Sigma principles to identify inefficiencies, reduce process waste, and enhance service quality and turnaround performance. Lead quality initiatives in collaboration with engineering and production to proactively resolve root causes of repair trends. Budget & Resource Management Develop and manage department budget, including forecasting, cost control, and training investments. Ensure workforce planning supports service level objectives and allows for peak volume adjustments. Qualifications & Requirements Education & Experience Bachelor's Degree in Business, Engineering, or a related field; equivalent experience will be considered. Minimum of 5-10 years of progressive leadership experience in customer service, repair operations, or technical support roles. Prior experience with FAA Part 145 repair station compliance and documentation strongly preferred. Skills & Competencies Proven experience in leading high-performance service teams with a customer-centric mindset. Strong track record of setting and achieving OKRs in a service-oriented environment. Demonstrated success applying Lean Six Sigma or equivalent methodologies to drive measurable improvements. Exceptional problem-solving, verbal/written communication, and interpersonal skills. Proficiency in SAP ERP, Microsoft Excel, and Microsoft Office Suite. Ability to understand and guide technical repairs, read schematics, and engage with engineering on escalations. Other Requirements Ability to travel up to 20% of the time to customer sites and company locations. Requirements: Compensation details: 00 Yearly Salary PIa498a332cb89-9149
07/07/2025
Full time
Description: Role Summary The Director of Technical Services is a strategic leadership role accountable for overseeing post-sales support including customer service, product repairs, and reverse logistics. This role is integral to shaping an industry-leading customer experience, optimizing departmental performance through data-driven Objectives and Key Results (OKRs), and embedding Lean Six Sigma methodologies to drive continuous improvement. The Director leads a team of customer service and technical professionals, ensures alignment with corporate objectives, and champions a customer-first culture focused on satisfaction, retention, and operational excellence. A strong foundation in technical repair operations and regulatory compliance, including FAA Part 145 oversight, is essential. Key Responsibilities Leadership & Departmental Oversight Provide strategic leadership and oversight for the Technical Services Department, ensuring operational excellence in repair, customer service, and reverse logistics. Lead, mentor, and develop a cross-functional team including Customer Service Manager, RMA Product Support, RMA Receiving Coordinator, and Repair Supervisor. Foster a culture of accountability and continuous learning through coaching, performance reviews, and succession planning. Customer Experience Excellence Design and execute strategies to enhance the customer journey, emphasizing fast resolution, empathy, and loyalty-building practices. Serve as an executive liaison to key customers to communicate service capabilities, receive feedback, and support new business development through service excellence. Investigate systemic service issues and deploy corrective/preventive actions to enhance product reliability and customer satisfaction. OKRs & Operational Management Establish OKRs aligned with corporate strategic pillars and ensure departmental alignment through clear, measurable goals. Monitor and report performance against OKRs, including: Repair turnaround times Repair productivity per technician Customer satisfaction metrics (CSAT/NPS) First-time fix rates Oversee and manage the repair workflow using the Velocity tool and ensure optimal resource utilization. Technical Expertise & FAA Compliance Support and guide the technical team with hands-on knowledge of repair processes, diagnostics, and hardware systems. Interpret technical documentation, participate in troubleshooting complex repairs, and work closely with engineering for issue resolution. Possess working experience with FAA Part 145 repair stations, ideally serving as or supporting the Accountable Manager role. Ensure compliance with FAA regulations, maintenance documentation standards, and audit preparedness protocols. Process Improvement & Lean Six Sigma Apply Lean Six Sigma principles to identify inefficiencies, reduce process waste, and enhance service quality and turnaround performance. Lead quality initiatives in collaboration with engineering and production to proactively resolve root causes of repair trends. Budget & Resource Management Develop and manage department budget, including forecasting, cost control, and training investments. Ensure workforce planning supports service level objectives and allows for peak volume adjustments. Qualifications & Requirements Education & Experience Bachelor's Degree in Business, Engineering, or a related field; equivalent experience will be considered. Minimum of 5-10 years of progressive leadership experience in customer service, repair operations, or technical support roles. Prior experience with FAA Part 145 repair station compliance and documentation strongly preferred. Skills & Competencies Proven experience in leading high-performance service teams with a customer-centric mindset. Strong track record of setting and achieving OKRs in a service-oriented environment. Demonstrated success applying Lean Six Sigma or equivalent methodologies to drive measurable improvements. Exceptional problem-solving, verbal/written communication, and interpersonal skills. Proficiency in SAP ERP, Microsoft Excel, and Microsoft Office Suite. Ability to understand and guide technical repairs, read schematics, and engage with engineering on escalations. Other Requirements Ability to travel up to 20% of the time to customer sites and company locations. Requirements: Compensation details: 00 Yearly Salary PIa498a332cb89-9149
Description: Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 14 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Position Summary: The Director of Association Support is responsible for overseeing the financial, accounting, and reporting functions within our organization. This position ensures compliance with contractual obligations, Generally Accepted Accounting Principles (GAAP), and Florida statutory requirements. This role will oversee multiple departments, including Accounting, Customer Care, and Property Transitions, ensuring seamless integration and functionality. Key Responsibilities: Staff Leadership and Management: Lead by example, embodying the company's vision, mission, and values. Manage a team of skilled accounting professionals, fostering a focus on operational business partnership and support. Invest in personal career development, including software training and relevant seminars. Build relationships with industry leaders through industry-specific seminars and training to enhance the organization's market presence and departmental efficiency. Support subordinate managers in recognizing core competencies and providing development opportunities. Develop and drive departmental metrics in alignment with the leadership team's objectives. Prioritize meeting and exceeding customer requirements and expectations. Effectively handle conflicts, challenges, delegation, and mentorship. Financial Management: Ensure the timely and accurate delivery of scheduled association financial statements and reporting. Enforce all collection policies, ensuring necessary funding for all properties and accuracy of membership-related data. Oversee the proper filing of association Compilation, Review, or Audits. Streamline invoice processing and cash disbursements to ensure timely vendor payments. Establish and enforce internal controls and segregation of duties to prevent financial risk and fraud. Assess, formulate, and monitor relevant metrics to drive departmental performance. Develop policies, procedures, and systems to enhance department performance and delivery of financial statements and administrative contractual services. Ensure timely and accurate reporting and analysis of departmental trends to support positive business outcomes. Board Relationships and Conflict Resolution: Develop and maintain strong relationships with the board members. Effectively manage and resolve conflicts within the organization and with external stakeholders. Ensure clear and transparent communication with the board and other key stakeholders. Customer Care Oversight: Oversee the customer care department to ensure exceptional service delivery. Develop and implement strategies to improve customer satisfaction and retention. Monitor customer feedback and address any issues or concerns promptly. Collaborate with other departments to ensure a seamless customer experience. Property Transitions Oversight: Oversee the property transitions department to ensure smooth and efficient transitions. Develop and implement policies and procedures for property transitions. Coordinate with other departments to ensure all aspects of property transitions are handled effectively. Monitor and report on the progress of property transitions to ensure timely completion. Integration of Operational Support Departments: Ensure seamless integration and functionality of all operational support departments. Develop and implement strategies to enhance collaboration and communication between departments. Monitor and evaluate the performance of each department to ensure alignment with organizational goals. Requirements: At least 8+ years of experience managing multiple departments including Accounting, Customer Service Deep understanding of company Operations Bachelor's degree in accounting, business administration, or a related field; Profound understanding of strategy implementation through tactical leadership. Proficiency in collaboration with the Executive Team, Leadership Team, Board Members, and staff. A commitment to creating a collaborative and positive work environment. Strong relationships with team members and key vendors. Strong project management, interpersonal, and leadership skills. Advanced knowledge of MS Office (Excel, Word & Outlook). Willingness to travel to Board Meetings (Tri-County) as required (15% of the time). Familiarity with Tops Software and/or AvidXchange preferred. Success Criteria: A visionary capable of evaluating situations, developing plans, and executing them successfully. Committed to creating efficiencies that support organizational growth. A strategic leader driven by quality and service for the associations we serve. An exceptional communicator who listens, integrates feedback, and shares insights and recommendations. A skilled problem-solver with a talent for developing processes, managing resources, and leading change initiatives. An effective relationship manager, well-versed in Common Interest Realty Associations accounting methodology and Florida statutory laws. Who We Are At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments. Our Values: We lead with the following values: Relationship Oriented: We exceed expectations and build lasting relationships. Teamwork: We collaborate and take collective ownership of our clients' needs. Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development. Solutions oriented: We anticipate, adapt, and implement the right strategy and process. What We Offer: We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: - Fully paid medical insurance for you and your family - Voluntary dental, vision, life insurance, and short-term disability - 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations. Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity. Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law. PIf727755e5-
07/07/2025
Full time
Description: Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for the last 14 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Position Summary: The Director of Association Support is responsible for overseeing the financial, accounting, and reporting functions within our organization. This position ensures compliance with contractual obligations, Generally Accepted Accounting Principles (GAAP), and Florida statutory requirements. This role will oversee multiple departments, including Accounting, Customer Care, and Property Transitions, ensuring seamless integration and functionality. Key Responsibilities: Staff Leadership and Management: Lead by example, embodying the company's vision, mission, and values. Manage a team of skilled accounting professionals, fostering a focus on operational business partnership and support. Invest in personal career development, including software training and relevant seminars. Build relationships with industry leaders through industry-specific seminars and training to enhance the organization's market presence and departmental efficiency. Support subordinate managers in recognizing core competencies and providing development opportunities. Develop and drive departmental metrics in alignment with the leadership team's objectives. Prioritize meeting and exceeding customer requirements and expectations. Effectively handle conflicts, challenges, delegation, and mentorship. Financial Management: Ensure the timely and accurate delivery of scheduled association financial statements and reporting. Enforce all collection policies, ensuring necessary funding for all properties and accuracy of membership-related data. Oversee the proper filing of association Compilation, Review, or Audits. Streamline invoice processing and cash disbursements to ensure timely vendor payments. Establish and enforce internal controls and segregation of duties to prevent financial risk and fraud. Assess, formulate, and monitor relevant metrics to drive departmental performance. Develop policies, procedures, and systems to enhance department performance and delivery of financial statements and administrative contractual services. Ensure timely and accurate reporting and analysis of departmental trends to support positive business outcomes. Board Relationships and Conflict Resolution: Develop and maintain strong relationships with the board members. Effectively manage and resolve conflicts within the organization and with external stakeholders. Ensure clear and transparent communication with the board and other key stakeholders. Customer Care Oversight: Oversee the customer care department to ensure exceptional service delivery. Develop and implement strategies to improve customer satisfaction and retention. Monitor customer feedback and address any issues or concerns promptly. Collaborate with other departments to ensure a seamless customer experience. Property Transitions Oversight: Oversee the property transitions department to ensure smooth and efficient transitions. Develop and implement policies and procedures for property transitions. Coordinate with other departments to ensure all aspects of property transitions are handled effectively. Monitor and report on the progress of property transitions to ensure timely completion. Integration of Operational Support Departments: Ensure seamless integration and functionality of all operational support departments. Develop and implement strategies to enhance collaboration and communication between departments. Monitor and evaluate the performance of each department to ensure alignment with organizational goals. Requirements: At least 8+ years of experience managing multiple departments including Accounting, Customer Service Deep understanding of company Operations Bachelor's degree in accounting, business administration, or a related field; Profound understanding of strategy implementation through tactical leadership. Proficiency in collaboration with the Executive Team, Leadership Team, Board Members, and staff. A commitment to creating a collaborative and positive work environment. Strong relationships with team members and key vendors. Strong project management, interpersonal, and leadership skills. Advanced knowledge of MS Office (Excel, Word & Outlook). Willingness to travel to Board Meetings (Tri-County) as required (15% of the time). Familiarity with Tops Software and/or AvidXchange preferred. Success Criteria: A visionary capable of evaluating situations, developing plans, and executing them successfully. Committed to creating efficiencies that support organizational growth. A strategic leader driven by quality and service for the associations we serve. An exceptional communicator who listens, integrates feedback, and shares insights and recommendations. A skilled problem-solver with a talent for developing processes, managing resources, and leading change initiatives. An effective relationship manager, well-versed in Common Interest Realty Associations accounting methodology and Florida statutory laws. Who We Are At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments. Our Values: We lead with the following values: Relationship Oriented: We exceed expectations and build lasting relationships. Teamwork: We collaborate and take collective ownership of our clients' needs. Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development. Solutions oriented: We anticipate, adapt, and implement the right strategy and process. What We Offer: We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: - Fully paid medical insurance for you and your family - Voluntary dental, vision, life insurance, and short-term disability - 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations. Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity. Affinity Management Services is committed to a non-smoking and drug-free environment. We are dedicated to fair treatment of all applicants and associates without regard to factors such as race, national origin, sex, age, disability, veteran status, sexual orientation, or gender identity, as protected by law. PIf727755e5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director over a P&C Loss Reserving team, you will plan, organize, direct, and staff actuarial activities required to perform the Catastrophe reserve analysis within Loss Reserving. This director will be responsible for the strategic development of a new Catastrophe reserving model that considers all available information of the event, exposures, and claims at the time of the event and continuously refreshes the estimates with new information as it becomes available. The Director will also be responsible for strategically enhancing the Catastrophe reserving process by integrating this model into the existing model and month-end process through effective performance monitoring of the Catastrophe reserving models. This Director will be responsible for managing all communication around Catastrophe loss estimates in an efficient and effective manner. This communication includes preparing and presenting Catastrophe reserve recommendation monthly to senior executive leadership, live event estimates for major Catastrophe events, and regular weekly and monthly reporting. This Director will be responsible for developing and training other analysts on the Catastrophe reserving process - creating and maintaining onboarding training documentation and facilitating the technical skills development of the loss reserving team as a whole. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is available for this position. What you'll do: Oversee the development of product line reserving assumptions while ensuring reserve guidelines are met. Direct the development of new products and implementation of process improvements. Provide short and long-term planning recommendations for unit objectives by developing and analyzing forecasts. Manage and is accountable for the work of assigned employees. Perform personnel management functions, including employee selection, team building, project/workload assignment, employee training, monitoring of work activity and performance evaluation. Ensure that reserve analysis and estimates are congruent with the company's reserve strategy and goals. Facilitate the development and implementation of products and projects. Monitor competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulations, market conditions, and innovative alternatives to achieve financial and market goals. Represent USAA's interest at industry level committee meetings. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 or more years relevant experience. 3 or more years of direct team lead or management experience required. Five (5) exams of the Casualty Actuarial Society. What sets you apart: Expert Actuarial experience with loss reserving methods and analyses for personal lines P&C insurance products A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Strong experience performing statistical analysis in Python or R Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Director over a P&C Loss Reserving team, you will plan, organize, direct, and staff actuarial activities required to perform the Catastrophe reserve analysis within Loss Reserving. This director will be responsible for the strategic development of a new Catastrophe reserving model that considers all available information of the event, exposures, and claims at the time of the event and continuously refreshes the estimates with new information as it becomes available. The Director will also be responsible for strategically enhancing the Catastrophe reserving process by integrating this model into the existing model and month-end process through effective performance monitoring of the Catastrophe reserving models. This Director will be responsible for managing all communication around Catastrophe loss estimates in an efficient and effective manner. This communication includes preparing and presenting Catastrophe reserve recommendation monthly to senior executive leadership, live event estimates for major Catastrophe events, and regular weekly and monthly reporting. This Director will be responsible for developing and training other analysts on the Catastrophe reserving process - creating and maintaining onboarding training documentation and facilitating the technical skills development of the loss reserving team as a whole. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is available for this position. What you'll do: Oversee the development of product line reserving assumptions while ensuring reserve guidelines are met. Direct the development of new products and implementation of process improvements. Provide short and long-term planning recommendations for unit objectives by developing and analyzing forecasts. Manage and is accountable for the work of assigned employees. Perform personnel management functions, including employee selection, team building, project/workload assignment, employee training, monitoring of work activity and performance evaluation. Ensure that reserve analysis and estimates are congruent with the company's reserve strategy and goals. Facilitate the development and implementation of products and projects. Monitor competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulations, market conditions, and innovative alternatives to achieve financial and market goals. Represent USAA's interest at industry level committee meetings. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 or more years relevant experience. 3 or more years of direct team lead or management experience required. Five (5) exams of the Casualty Actuarial Society. What sets you apart: Expert Actuarial experience with loss reserving methods and analyses for personal lines P&C insurance products A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Strong experience performing statistical analysis in Python or R Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Rise is anaward-winning, full-serviceMedia Agency of Recordthat is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, withtransparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. The Director, Broadcast Investment acts as Rise's primary voice to the marketplace on key initiatives and works closely with the Investment leadership team to ensure positive, effective outcomes among all internal teams and across all clients. This position participates in broadcast strategy development, leads strategic discussions with broadcast partners, evaluates proposals / makes recommendations for ensuring client-favorable terms and leads best practices within the team. The Director, Broadcast is responsible for assigning and managing work and ensuring that deadlines are met and overall required outcomes achieved. This position is also responsible for informing clients and Rise leadership of industry changes, happenings, consolidation or other activities that may impact broadcast investment broadly and for proactively making recommendations to address each. The successful candidate will exercise a high degree of ethics and integrity, due in part to the oversight needed when managing client funds across large volumes of broadcast media (local and national). The Director is also expected to protect the confidential information that is part of the planning process and must be able to present plans, strategy and media options in a confident manner to groups of all sizes / all levels. LOCATION: Chicago, 4 days in office KEY RESPONSIBILITIES Lead broadcast offering, and associated activation team(s), acting as Rise's and our clients' voice to the industry; establish and maintain strong vendor and internal / external client relationships Oversee development of strategic broadcast media plans / buys to ensure client business needs, campaign objectives and investment goals are met Be a champion for each client; manage and continually strive to find innovative solutions that build the brand while fostering the client relationship Be a thought-leader; proactively identify both positive and negative marketplace trends; communicate impact to Rise and our clients; make recommendations for and develop and execute strategies to address, as necessary Develop, direct and execute buy strategies, by client, to secure the best possible rates for our clients based on their goals, objectives and savings targets Utilize data (rate, spend and plan history; internal benchmarks; database; channel and sales results; and all additional relevant data) to negotiate campaigns and achieve desired outcome across all vendors; direct team re: same Work alongside other Rise teams, as applicable, to ensure long-term client satisfaction / retention and growth through achievement of broadcast-related goals Direct and manage work within team; ensure resources are best utilized in order to deliver on-time, accurate and expected results; provide guidance to team members in need of assistance in obtaining results / executing campaigns; intervene as necessary to complete tasks Review all buy-related paperwork (i.e., vendor, ATB, etc.) completed by team with keen attention to detail; ensure proper approvals have been received from clients and vendors prior to execution Manage and maintain buys based on client budgets and negotiation outcomes; socialize outcomes among appropriate team members and leadership Accountable for problem / error / failure resolution activities serving as escalation point and creating necessary documentation, providing objective recommendations and implementing solutions Own execution accuracy across all team members Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention Marshall resources to optimize team structure as dictated by ongoing business need; proactively maintain talent pipeline, and identify and create a plan to address talent gaps / needs as the business and our offering evolves Participate in the new business process / pitches, as directed / assigned Work independently to achieve assigned metrics and ensure team achieves same JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education Bachelor degree (communications, marketing, advertising, or business) or a combination of an Associate's degree and related work experience Ability to speak, read and write the English language Experience 12+ years of experience in media, including experience in strategy / planning / buying for broadcast (traditional and digital), with the proven ability to lead across a portfolio of clients 7+ years in a management or supervisory role Proficiency in MediaOcean/Spectra and Microsoft Office (Excel, PowerPoint, Word); knowledge in research/data tools (SQAD, Vivvix, Nielsen, comScore, PrimeLingo, iSpot, Freewheeel etc.) required Working knowledge of other media a plus (i.e. digital, print, search, social, OOH, etc.) Exceptionally strong verbal and written business communication skills to effectively interact with media vendors, clients and all levels of the internal organization Superior negotiation skills with a proven track record of delivering rate savings and value to ensure client satisfaction and retention Ability to identify / recruit / retain talent; experience positively managing personnel issues Detail oriented with exceptional organizational and multi-tasking skills Proven ability to manage multiple, simultaneous short- and long-term projects Track record of demonstrating strong judgment and prioritization capabilities Ability to implement change quickly to support evolving / changing client initiatives Knowledge, Skills & Abilities: Proven ability to develop and manage broadcast media campaigns that meet / exceed business objectives Influential and persuasive communicator with strong interpersonal skills; exceptional ability to grow and foster internal / external relationships Strong presentation / story-telling skills Demonstrated ability to learn and understand each client's business; act as an extension of the client with working knowledge of issues that could influence broadcast decisions Display a natural curiosity as a "student of the industry" with a desire to both learn and teach, while applying knowledge for the ongoing betterment of client broadcast plans Ability to lead and develop a high-performing team Ability to identify / recruit / retain top talent; experience positively managing personnel issues Passion for a purpose-driven, team oriented, client-first, cross-functional culture Possesses a desire for excellence and a passion to succeed in a rapid-paced, deadline-committed environment where everyone is expected to be hands-on Demonstrated problem-solver with the ability to provide creative solutions that result in positive outcomes Ability to articulate a clear and compelling vision to direct and maximize the team where all roles and responsibilities are well defined, understood and managed Expert synthesizer of detail and information for client, peer and management consumption Exhibits sound business judgment to navigate through everyday client and team challenges, commanding both authority and respect Ability to stay calm under pressure and maintain Rise's professional standards when dealing with clients and vendors Travel: Up to 20 % of time Employees can be expected to be paid an annualized salary range of $115,000 - $125,000, based on variations in knowledge, skills, experience and market conditions. Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
07/07/2025
Full time
Rise is anaward-winning, full-serviceMedia Agency of Recordthat is backed by data and powered by people. We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today. This approach, withtransparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing. We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency. We're looking for talent like you who can continue to elevate our work and culture. The Director, Broadcast Investment acts as Rise's primary voice to the marketplace on key initiatives and works closely with the Investment leadership team to ensure positive, effective outcomes among all internal teams and across all clients. This position participates in broadcast strategy development, leads strategic discussions with broadcast partners, evaluates proposals / makes recommendations for ensuring client-favorable terms and leads best practices within the team. The Director, Broadcast is responsible for assigning and managing work and ensuring that deadlines are met and overall required outcomes achieved. This position is also responsible for informing clients and Rise leadership of industry changes, happenings, consolidation or other activities that may impact broadcast investment broadly and for proactively making recommendations to address each. The successful candidate will exercise a high degree of ethics and integrity, due in part to the oversight needed when managing client funds across large volumes of broadcast media (local and national). The Director is also expected to protect the confidential information that is part of the planning process and must be able to present plans, strategy and media options in a confident manner to groups of all sizes / all levels. LOCATION: Chicago, 4 days in office KEY RESPONSIBILITIES Lead broadcast offering, and associated activation team(s), acting as Rise's and our clients' voice to the industry; establish and maintain strong vendor and internal / external client relationships Oversee development of strategic broadcast media plans / buys to ensure client business needs, campaign objectives and investment goals are met Be a champion for each client; manage and continually strive to find innovative solutions that build the brand while fostering the client relationship Be a thought-leader; proactively identify both positive and negative marketplace trends; communicate impact to Rise and our clients; make recommendations for and develop and execute strategies to address, as necessary Develop, direct and execute buy strategies, by client, to secure the best possible rates for our clients based on their goals, objectives and savings targets Utilize data (rate, spend and plan history; internal benchmarks; database; channel and sales results; and all additional relevant data) to negotiate campaigns and achieve desired outcome across all vendors; direct team re: same Work alongside other Rise teams, as applicable, to ensure long-term client satisfaction / retention and growth through achievement of broadcast-related goals Direct and manage work within team; ensure resources are best utilized in order to deliver on-time, accurate and expected results; provide guidance to team members in need of assistance in obtaining results / executing campaigns; intervene as necessary to complete tasks Review all buy-related paperwork (i.e., vendor, ATB, etc.) completed by team with keen attention to detail; ensure proper approvals have been received from clients and vendors prior to execution Manage and maintain buys based on client budgets and negotiation outcomes; socialize outcomes among appropriate team members and leadership Accountable for problem / error / failure resolution activities serving as escalation point and creating necessary documentation, providing objective recommendations and implementing solutions Own execution accuracy across all team members Responsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retention Marshall resources to optimize team structure as dictated by ongoing business need; proactively maintain talent pipeline, and identify and create a plan to address talent gaps / needs as the business and our offering evolves Participate in the new business process / pitches, as directed / assigned Work independently to achieve assigned metrics and ensure team achieves same JOB REQUIREMENTS Appropriate education and/or experience may be substituted on an equivalent basis Education Bachelor degree (communications, marketing, advertising, or business) or a combination of an Associate's degree and related work experience Ability to speak, read and write the English language Experience 12+ years of experience in media, including experience in strategy / planning / buying for broadcast (traditional and digital), with the proven ability to lead across a portfolio of clients 7+ years in a management or supervisory role Proficiency in MediaOcean/Spectra and Microsoft Office (Excel, PowerPoint, Word); knowledge in research/data tools (SQAD, Vivvix, Nielsen, comScore, PrimeLingo, iSpot, Freewheeel etc.) required Working knowledge of other media a plus (i.e. digital, print, search, social, OOH, etc.) Exceptionally strong verbal and written business communication skills to effectively interact with media vendors, clients and all levels of the internal organization Superior negotiation skills with a proven track record of delivering rate savings and value to ensure client satisfaction and retention Ability to identify / recruit / retain talent; experience positively managing personnel issues Detail oriented with exceptional organizational and multi-tasking skills Proven ability to manage multiple, simultaneous short- and long-term projects Track record of demonstrating strong judgment and prioritization capabilities Ability to implement change quickly to support evolving / changing client initiatives Knowledge, Skills & Abilities: Proven ability to develop and manage broadcast media campaigns that meet / exceed business objectives Influential and persuasive communicator with strong interpersonal skills; exceptional ability to grow and foster internal / external relationships Strong presentation / story-telling skills Demonstrated ability to learn and understand each client's business; act as an extension of the client with working knowledge of issues that could influence broadcast decisions Display a natural curiosity as a "student of the industry" with a desire to both learn and teach, while applying knowledge for the ongoing betterment of client broadcast plans Ability to lead and develop a high-performing team Ability to identify / recruit / retain top talent; experience positively managing personnel issues Passion for a purpose-driven, team oriented, client-first, cross-functional culture Possesses a desire for excellence and a passion to succeed in a rapid-paced, deadline-committed environment where everyone is expected to be hands-on Demonstrated problem-solver with the ability to provide creative solutions that result in positive outcomes Ability to articulate a clear and compelling vision to direct and maximize the team where all roles and responsibilities are well defined, understood and managed Expert synthesizer of detail and information for client, peer and management consumption Exhibits sound business judgment to navigate through everyday client and team challenges, commanding both authority and respect Ability to stay calm under pressure and maintain Rise's professional standards when dealing with clients and vendors Travel: Up to 20 % of time Employees can be expected to be paid an annualized salary range of $115,000 - $125,000, based on variations in knowledge, skills, experience and market conditions. Rise and Quad are proud to be an equal opportunity employers. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary This position involves leading a team of loan officers and managing loan programs that align with the goals of the enterprise. They will identify and develop areas of strategic growth for CHS Capital. Responsibilities include team decision-making, business development, conducting analyses and forecasting profits for both individual and portfolio-wide credit decisions. This position will provide financial guidance to senior leadership teams, including board members of local and regional cooperatives, as well as individual producer customers. Additionally, the role includes membership in the CHS Capital Loan Committee and assisting in credit management. Responsibilities Develop, implement, and execute strategic initiatives to grow CHS Capital's producer portfolio. Advocate for new ideas, collaborate with internal and external stakeholders, and develop financing programs to support the department and enterprise strategy. Manage overall relationship between CHS Capital and CHS teams (ag retail, go-to-market, operations) as it relates to producer financing. Support or directly manage relationships with affiliate members on producer financing programs. Call on potential or existing customers to develop new business and increase or retain existing business for both CHS Capital and broader CHS enterprise. Conduct negotiations with sensitive and large credits with complex terms and agreements. This position is expected to hire, develop, and manage the performance of direct reports to meet the needs of the assigned business unit(s) and create an environment where the best people are rewarded and challenged to take on increasing levels responsibilities. Set goals and priorities to drive the team to achieve department and enterprise objectives. This position will provide support and assist the enterprise credit team in collection and workout scenarios. Make producer financing decisions in alignment with the risk appetite of the enterprise. Provide credit and risk management oversight and lead team with focus and adherence to policies and procedures. Create and support a culture of continuous improvement. Sponsor efforts to increase efficiency, reduce costs, and create value to stakeholders. Perform other responsibilities as needed or assigned. Minimum Qualifications (required) High School diploma or GED 7+ years of experience in Finance, Accounting and/or Credit Prior leadership experience with progressively advancing level of leadership responsibilities Additional Qualifications Ability to understand producer financial data and apply underwriting standards to credit and loan accounts Ability to lead boldly and influence others Strong customer relationship management skills Ability to set strategic imperatives and the ability to execute those objectives Ability to understand the marketplace and design a business platform to excel Demonstrated ability to lead and manage people, strategic experience in a cooperative environment, preferred including sales, marketing and financial experience Must be attentive to detail and also be able to work with spreadsheets, presentation programs, word processing programs and databases Bachelor's degree preferred in Finance, Accounting, Statistics, Economics, Business, Business Administration, or related field Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.
07/07/2025
Full time
CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary This position involves leading a team of loan officers and managing loan programs that align with the goals of the enterprise. They will identify and develop areas of strategic growth for CHS Capital. Responsibilities include team decision-making, business development, conducting analyses and forecasting profits for both individual and portfolio-wide credit decisions. This position will provide financial guidance to senior leadership teams, including board members of local and regional cooperatives, as well as individual producer customers. Additionally, the role includes membership in the CHS Capital Loan Committee and assisting in credit management. Responsibilities Develop, implement, and execute strategic initiatives to grow CHS Capital's producer portfolio. Advocate for new ideas, collaborate with internal and external stakeholders, and develop financing programs to support the department and enterprise strategy. Manage overall relationship between CHS Capital and CHS teams (ag retail, go-to-market, operations) as it relates to producer financing. Support or directly manage relationships with affiliate members on producer financing programs. Call on potential or existing customers to develop new business and increase or retain existing business for both CHS Capital and broader CHS enterprise. Conduct negotiations with sensitive and large credits with complex terms and agreements. This position is expected to hire, develop, and manage the performance of direct reports to meet the needs of the assigned business unit(s) and create an environment where the best people are rewarded and challenged to take on increasing levels responsibilities. Set goals and priorities to drive the team to achieve department and enterprise objectives. This position will provide support and assist the enterprise credit team in collection and workout scenarios. Make producer financing decisions in alignment with the risk appetite of the enterprise. Provide credit and risk management oversight and lead team with focus and adherence to policies and procedures. Create and support a culture of continuous improvement. Sponsor efforts to increase efficiency, reduce costs, and create value to stakeholders. Perform other responsibilities as needed or assigned. Minimum Qualifications (required) High School diploma or GED 7+ years of experience in Finance, Accounting and/or Credit Prior leadership experience with progressively advancing level of leadership responsibilities Additional Qualifications Ability to understand producer financial data and apply underwriting standards to credit and loan accounts Ability to lead boldly and influence others Strong customer relationship management skills Ability to set strategic imperatives and the ability to execute those objectives Ability to understand the marketplace and design a business platform to excel Demonstrated ability to lead and manage people, strategic experience in a cooperative environment, preferred including sales, marketing and financial experience Must be attentive to detail and also be able to work with spreadsheets, presentation programs, word processing programs and databases Bachelor's degree preferred in Finance, Accounting, Statistics, Economics, Business, Business Administration, or related field Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to ; to verify that the communication is from CHS.
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. PRIMARY PURPOSE Contribute to achieving Parkland Health goals as it pertains to the assigned program priority. Assist in identifying the required framework and build the infrastructure to support an effective and efficient program service line across Parkland Health and Dallas County. As part, develop and coordinate health professional training, patient education programs and community outreach activity optimize program effectiveness. Manage staff as assigned. MINIMUM SPECIFICATIONS Education: Must have a Master's degree in Nursing, Business Administration, Health Administration or related field. Experience: Must have 8+ years of professional experience in operations and/or assigned program. Equivalent Education and/or Experience - May have an equivalent experience to substitute for the education requirements. Skills or Special Abilities - Thorough awareness of the Scope of Practice, Standards of Practice, and Standards of the program. - Knowledge and experience dealing with program oversight programs and data management platforms. Maintenance of accreditation and specialty certification for area of specialty. - Proficiency, creativity and innovation in establishing and evaluating program process and outcome measures, with alignment to both organizational and programmatic mission and vision. - Demonstrate the ability to execute on operational deliverables of goals and provide ongoing updates of improvements. - Demonstrate the ability to manage multiple operational teams for the delivery of clinical programs, with a focus on operationalizing strategy within the assigned program. - Demonstrate effective verbal and written communication skills in working with a diverse population of physicians, nurses, and business support staff. Must partner with designated service line leadership. - Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives. - Must have effective leadership skills and be capable of motivating, recruiting and educating staff through program adaptations. - Provides exceptional customer experience through an atmosphere of respect and courtesy, listening and responding, and providing clear expectations. - Proficient in developing and sustaining collaborative partnerships, through effective community engagement strategies. - Must demonstrate person-centered/person valued behaviors. - Demonstrate knowledge and skill in resource management including fiscal management to include grants, if applicable, budget and personnel practices. - Superior writing skills to compose grant proposals, course outlines, manuals and reports. - Demonstrate a working knowledge of personal computer operations and the ability to use word processing, spreadsheet, and database software in a Windows environment. Responsibilities In collaboration with the Program Medical Director, responsible for effective and efficient operations in the assigned program. Ensures the effective integration of strategy and operations achieving the defined key service line goals and objectives to enhance delivery to patients in the continuum of care. Develops and leads key service line initiatives across Parkland Health. Evaluates clinical and financial program outcomes to include program grants, if applicable. In collaboration with the Program Medical Director and Parkland Health leaders, engages stakeholders to implement clinical best practice guidelines with standardized documentation. Actively works to enhance the relationship with outside partners to better align quality of care and financial incentives. Develops and implements program strategies that will provide an exceptional person-centered experience through a seamless care delivery system and innovative care models to improve quality outcomes, reduce unnecessary clinical variations, improve coordination across the continuum and help implement care consistent with state and national clinical guidelines. Fosters collaboration and communication strategies throughout Parkland Health by engaging stakeholders including executive leadership, providers, staff and community members through the formation of strategic alliances and development of effective communication pathways. Standardizes processes and makes them reliable, measurable, sustainable and easy for staff and patients. Improves and provides timely access to care. Decreases emergency department and inpatient visits for managed patients using evidenced based intervention. In collaboration with Parkland Health committees and Co-Chair, responsible for programs obtaining and sustaining accreditation, recognition by necessary agencies and commissions. Co-facilitates multi-disciplinary meetings with the assigned program triad to include the director of nursing and program medical director. In collaboration with Parkland Health leadership, participates in the quality practice Initiatives and other necessary certifications and credentialing. In collaboration with Parkland Health leadership, ensures participation in Centers of Medicaid Medicare Innovation s programs and any other alternative payment models that may help drive improved patient engagement and access to care. Assists in identifying and harnessing collaborative community partnerships to enhance patient engagement with disease management and access to needed community resources and supports, as appropriate. Represents Parkland in national and local organizations, initiatives, and conferences pertaining to assigned program to optimize professional excellence, networking, partnerships and awareness of patient and professional initiatives within Parkland. Job Accountabilities Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
07/07/2025
Full time
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. PRIMARY PURPOSE Contribute to achieving Parkland Health goals as it pertains to the assigned program priority. Assist in identifying the required framework and build the infrastructure to support an effective and efficient program service line across Parkland Health and Dallas County. As part, develop and coordinate health professional training, patient education programs and community outreach activity optimize program effectiveness. Manage staff as assigned. MINIMUM SPECIFICATIONS Education: Must have a Master's degree in Nursing, Business Administration, Health Administration or related field. Experience: Must have 8+ years of professional experience in operations and/or assigned program. Equivalent Education and/or Experience - May have an equivalent experience to substitute for the education requirements. Skills or Special Abilities - Thorough awareness of the Scope of Practice, Standards of Practice, and Standards of the program. - Knowledge and experience dealing with program oversight programs and data management platforms. Maintenance of accreditation and specialty certification for area of specialty. - Proficiency, creativity and innovation in establishing and evaluating program process and outcome measures, with alignment to both organizational and programmatic mission and vision. - Demonstrate the ability to execute on operational deliverables of goals and provide ongoing updates of improvements. - Demonstrate the ability to manage multiple operational teams for the delivery of clinical programs, with a focus on operationalizing strategy within the assigned program. - Demonstrate effective verbal and written communication skills in working with a diverse population of physicians, nurses, and business support staff. Must partner with designated service line leadership. - Communicates and conducts briefings with senior or executive leadership regarding ongoing operations and strategic initiatives. - Must have effective leadership skills and be capable of motivating, recruiting and educating staff through program adaptations. - Provides exceptional customer experience through an atmosphere of respect and courtesy, listening and responding, and providing clear expectations. - Proficient in developing and sustaining collaborative partnerships, through effective community engagement strategies. - Must demonstrate person-centered/person valued behaviors. - Demonstrate knowledge and skill in resource management including fiscal management to include grants, if applicable, budget and personnel practices. - Superior writing skills to compose grant proposals, course outlines, manuals and reports. - Demonstrate a working knowledge of personal computer operations and the ability to use word processing, spreadsheet, and database software in a Windows environment. Responsibilities In collaboration with the Program Medical Director, responsible for effective and efficient operations in the assigned program. Ensures the effective integration of strategy and operations achieving the defined key service line goals and objectives to enhance delivery to patients in the continuum of care. Develops and leads key service line initiatives across Parkland Health. Evaluates clinical and financial program outcomes to include program grants, if applicable. In collaboration with the Program Medical Director and Parkland Health leaders, engages stakeholders to implement clinical best practice guidelines with standardized documentation. Actively works to enhance the relationship with outside partners to better align quality of care and financial incentives. Develops and implements program strategies that will provide an exceptional person-centered experience through a seamless care delivery system and innovative care models to improve quality outcomes, reduce unnecessary clinical variations, improve coordination across the continuum and help implement care consistent with state and national clinical guidelines. Fosters collaboration and communication strategies throughout Parkland Health by engaging stakeholders including executive leadership, providers, staff and community members through the formation of strategic alliances and development of effective communication pathways. Standardizes processes and makes them reliable, measurable, sustainable and easy for staff and patients. Improves and provides timely access to care. Decreases emergency department and inpatient visits for managed patients using evidenced based intervention. In collaboration with Parkland Health committees and Co-Chair, responsible for programs obtaining and sustaining accreditation, recognition by necessary agencies and commissions. Co-facilitates multi-disciplinary meetings with the assigned program triad to include the director of nursing and program medical director. In collaboration with Parkland Health leadership, participates in the quality practice Initiatives and other necessary certifications and credentialing. In collaboration with Parkland Health leadership, ensures participation in Centers of Medicaid Medicare Innovation s programs and any other alternative payment models that may help drive improved patient engagement and access to care. Assists in identifying and harnessing collaborative community partnerships to enhance patient engagement with disease management and access to needed community resources and supports, as appropriate. Represents Parkland in national and local organizations, initiatives, and conferences pertaining to assigned program to optimize professional excellence, networking, partnerships and awareness of patient and professional initiatives within Parkland. Job Accountabilities Identifies and analyzes the design of jobs, work processes, work flows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.
Director, AML Change Advisory GovernanceCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilitiesWe Want to Talk to You! The Difference You Make: The Director, AML Change Advisory Governancewill report to the BSA/AML and OFAC Chief of Staff and Transformation and will help lead change advisory efforts on behalf of Santander's BSA/AML and OFAC program. A strategic leader with deep BSA/AML and OFAC compliance and change advisory experience, this person will advise cross-functional stakeholders on the implementation impacts and strategy arising from regulatory and business changes, providing subject matter expertise and proposing solutions to mitigate new risks to the Bank. In addition, this person will bring strategy, structure, and foresight to complex project delivery in a cross-functional, highly regulated environment. This role is highly visible as it requires significant cross-functional collaboration and has a significant impact on the BSA/AML and OFAC program as well as the viability of new products and underlying internal compliance risk management processes. This person will be an experienced leader with extensive experience providing strategic guidance on AML change initiatives impacting people, process, and technology. Possessing excellent cross cultural awareness, communication, influence, negotiation and conflict resolution, and strategic thinking skills, this person will: Maintain current knowledge of relevant state and federal BSA/AML and OFAC laws, regulations and regulatory expectations. Advise senior management and executive leaders, as well as cross-functional stakeholders, on the BSA/AML and OFAC compliance risks/implications arising from internal business or process changes and external changes to the regulatory landscape, providing strategic guidance on AML change initiatives impacting people, process, and technology across the 3 lines of defense. Lead the execution of multiple simultaneous change advisory projects, determining project scope, developing project plans and assumption-based capacity and execution forecasts, tracking project progress against such forecasts and adjusting as necessary when assumptions change and/or more information becomes available, and coordinating with project participants to ensure quality and achieve results within required timeline and available budget. Engage with appropriate stakeholders to document, track, and validate treatment of BSA/AML and OFAC implications arising from new products, strategic initiatives, and BAU activities (e.g., issue findings, operational risk events, control assessments) across the 3 lines of defense. Analyze large and/or complex data and develop reporting that includes qualitative analyses, thematic conclusions, and forward-looking strategic insight. Train and manage the performance of junior resources to enhance compliance knowledge and related change advisory and governance competencies. Support other governance routines and activities as necessary based on evolving priorities. Report to management on status including strategic insight related to risks and opportunities. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required. 12+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Advanced knowledge of BSA/AML, USA PATRIOT Act, and OFAC Sanctions regulatory requirements and regulatory expectations. Advanced knowledge of new and emerging financial products and services, the novel financial crimes compliance risks arising therefrom, and industry-leading practices for managing these risks in a manner that achieves compliance goals while being mindful of business objectives. Excellent at identifying financial crimes compliance risks and downstream implications, including those that may not be immediately apparent to other experienced stakeholders. Excellent at organizing and analyzing data using Microsoft Office Suite (especially Excel and Power BI) and generating thematic, actionable insight Excellent at handling sensitive information with the highest degree of integrity and confidentiality. Excellent at prioritizing tasks and handle numerous assignments simultaneously. Excellent at succeeding in a high-pressure, fast-paced environment. Excellent adapting to evolving circumstances through innovation and problem solving. Excellent at quickly learning and applying new concepts. Excellent at taking initiative in order to lead and/or complete complex assignments with minimal direction. Excellent at demonstrating poise, tact, and diplomacy. Strong analytical skills with the ability to identify detailed compliance and project risks while simultaneously understanding overall strategy. A highly motivated self-starter who is adaptive and skilled at navigating the complexities associated with cross-functional projects and large organizations. Proven success in working both independently and collaboratively. Excellent leadership skills with experience building strong relationships with team members and a variety of cross-functional stakeholders. Excellent communication skills, both written and verbal, interacting with non-executive and executive management across business lines and control functions. Excellent presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging. Demonstrated experience facilitating change to achieve measurable results. Certifications: Certified Anti-Money Laundering Specialist (active member in good standing) - Preferred. Certified Regulatory Compliance Manager (active member in good standing) - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $131,250.00 USD Maximum: $225,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location:Miami, FL, Miami Other Locations:Florida-Miami,Texas-Dallas,Massachusetts-Boston Organization:Santander Holdings USA, Inc.
07/07/2025
Full time
Director, AML Change Advisory GovernanceCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilitiesWe Want to Talk to You! The Difference You Make: The Director, AML Change Advisory Governancewill report to the BSA/AML and OFAC Chief of Staff and Transformation and will help lead change advisory efforts on behalf of Santander's BSA/AML and OFAC program. A strategic leader with deep BSA/AML and OFAC compliance and change advisory experience, this person will advise cross-functional stakeholders on the implementation impacts and strategy arising from regulatory and business changes, providing subject matter expertise and proposing solutions to mitigate new risks to the Bank. In addition, this person will bring strategy, structure, and foresight to complex project delivery in a cross-functional, highly regulated environment. This role is highly visible as it requires significant cross-functional collaboration and has a significant impact on the BSA/AML and OFAC program as well as the viability of new products and underlying internal compliance risk management processes. This person will be an experienced leader with extensive experience providing strategic guidance on AML change initiatives impacting people, process, and technology. Possessing excellent cross cultural awareness, communication, influence, negotiation and conflict resolution, and strategic thinking skills, this person will: Maintain current knowledge of relevant state and federal BSA/AML and OFAC laws, regulations and regulatory expectations. Advise senior management and executive leaders, as well as cross-functional stakeholders, on the BSA/AML and OFAC compliance risks/implications arising from internal business or process changes and external changes to the regulatory landscape, providing strategic guidance on AML change initiatives impacting people, process, and technology across the 3 lines of defense. Lead the execution of multiple simultaneous change advisory projects, determining project scope, developing project plans and assumption-based capacity and execution forecasts, tracking project progress against such forecasts and adjusting as necessary when assumptions change and/or more information becomes available, and coordinating with project participants to ensure quality and achieve results within required timeline and available budget. Engage with appropriate stakeholders to document, track, and validate treatment of BSA/AML and OFAC implications arising from new products, strategic initiatives, and BAU activities (e.g., issue findings, operational risk events, control assessments) across the 3 lines of defense. Analyze large and/or complex data and develop reporting that includes qualitative analyses, thematic conclusions, and forward-looking strategic insight. Train and manage the performance of junior resources to enhance compliance knowledge and related change advisory and governance competencies. Support other governance routines and activities as necessary based on evolving priorities. Report to management on status including strategic insight related to risks and opportunities. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required. 12+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Advanced knowledge of BSA/AML, USA PATRIOT Act, and OFAC Sanctions regulatory requirements and regulatory expectations. Advanced knowledge of new and emerging financial products and services, the novel financial crimes compliance risks arising therefrom, and industry-leading practices for managing these risks in a manner that achieves compliance goals while being mindful of business objectives. Excellent at identifying financial crimes compliance risks and downstream implications, including those that may not be immediately apparent to other experienced stakeholders. Excellent at organizing and analyzing data using Microsoft Office Suite (especially Excel and Power BI) and generating thematic, actionable insight Excellent at handling sensitive information with the highest degree of integrity and confidentiality. Excellent at prioritizing tasks and handle numerous assignments simultaneously. Excellent at succeeding in a high-pressure, fast-paced environment. Excellent adapting to evolving circumstances through innovation and problem solving. Excellent at quickly learning and applying new concepts. Excellent at taking initiative in order to lead and/or complete complex assignments with minimal direction. Excellent at demonstrating poise, tact, and diplomacy. Strong analytical skills with the ability to identify detailed compliance and project risks while simultaneously understanding overall strategy. A highly motivated self-starter who is adaptive and skilled at navigating the complexities associated with cross-functional projects and large organizations. Proven success in working both independently and collaboratively. Excellent leadership skills with experience building strong relationships with team members and a variety of cross-functional stakeholders. Excellent communication skills, both written and verbal, interacting with non-executive and executive management across business lines and control functions. Excellent presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging. Demonstrated experience facilitating change to achieve measurable results. Certifications: Certified Anti-Money Laundering Specialist (active member in good standing) - Preferred. Certified Regulatory Compliance Manager (active member in good standing) - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know : The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $131,250.00 USD Maximum: $225,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions : Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required . Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs. Primary Location:Miami, FL, Miami Other Locations:Florida-Miami,Texas-Dallas,Massachusetts-Boston Organization:Santander Holdings USA, Inc.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This director level actuarial role focuses on leading modeling efforts and developing a team of actuarial and data science modelers to enhance loss and demand models used for personal lines insurance ratemaking and providing strategic business partner advice. The successful candidate will have extensive experience in personal lines insurance, specifically auto, homeowner, and specialty lines. Expertise in designing and implementing frameworks for operationalizing model refitting and feature selection/analysis is highly desirable. The position requires a leader with advanced analytical and strong people leadership skills, proficient in utilizing statistical modeling techniques and data analysis to inform pricing strategies. You may also be responsible for developing, implementing, and consulting on solutions in support of P&C pricing strategies, capital management or other key strategic business decisions. Direct and manage exploratory research involving rating variables, pricing or risk concepts relatively new to the insurance industry. Utilize data mining, predictive modeling, optimization techniques or risk modeling for fact-based decision making. Deliver model-driven insights and recommendations that drive product strategy and business processes to enhance financial stability, member value and strengthen lifelong relationships. Develop innovative structures and programs to support the development and delivery of highly competitive products or products increasing availability of coverage while maintaining superior financial strength. Provide highly consultative, influential, leadership capacity across the Enterprise's analytical communities. Promote and influence partners in the advantages and utilization of predictive modeling in strategic analyses of member behaviors and perspectives relative to price or of the use of risk models and risk reduction techniques to minimize P&C financial risk. Establish and manage relationships and alliances with industry peers, key industry organizations, analysts, partners, and suppliers. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Oversee and coordinate analytical tasks which include evaluation of business problem, selection of appropriate methodology and predictive data elements, construction and operationalization of modeling solutions, as well as documentation and presentation of findings recommendations. Research new internal and external data sources, or in the case of risk management, new risk reducing mechanisms. Negotiate and manage contracts associated with external data, risk modeling or risk reduction. Monitor and understand emerging technology that can affect risk of loss. Develop and provide subject matter expertise on the current and emerging predictive modeling or risk modeling and pricing techniques for the insurance industry. Deliver insight to senior leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 or more years relevant actuarial science experience 3 or more years people management experience Expert knowledge of insurance products and markets relevant to the property & casualty industry and personal insurance lines Expert technical knowledge of actuarial standards of practice, methods and procedures, pricing and product management/development methods, underwriting strategies Expert knowledge of STAT & GAAP financial reporting; Strong knowledge of regulatory environment. What sets you apart: ACAS designation or above Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This director level actuarial role focuses on leading modeling efforts and developing a team of actuarial and data science modelers to enhance loss and demand models used for personal lines insurance ratemaking and providing strategic business partner advice. The successful candidate will have extensive experience in personal lines insurance, specifically auto, homeowner, and specialty lines. Expertise in designing and implementing frameworks for operationalizing model refitting and feature selection/analysis is highly desirable. The position requires a leader with advanced analytical and strong people leadership skills, proficient in utilizing statistical modeling techniques and data analysis to inform pricing strategies. You may also be responsible for developing, implementing, and consulting on solutions in support of P&C pricing strategies, capital management or other key strategic business decisions. Direct and manage exploratory research involving rating variables, pricing or risk concepts relatively new to the insurance industry. Utilize data mining, predictive modeling, optimization techniques or risk modeling for fact-based decision making. Deliver model-driven insights and recommendations that drive product strategy and business processes to enhance financial stability, member value and strengthen lifelong relationships. Develop innovative structures and programs to support the development and delivery of highly competitive products or products increasing availability of coverage while maintaining superior financial strength. Provide highly consultative, influential, leadership capacity across the Enterprise's analytical communities. Promote and influence partners in the advantages and utilization of predictive modeling in strategic analyses of member behaviors and perspectives relative to price or of the use of risk models and risk reduction techniques to minimize P&C financial risk. Establish and manage relationships and alliances with industry peers, key industry organizations, analysts, partners, and suppliers. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Oversee and coordinate analytical tasks which include evaluation of business problem, selection of appropriate methodology and predictive data elements, construction and operationalization of modeling solutions, as well as documentation and presentation of findings recommendations. Research new internal and external data sources, or in the case of risk management, new risk reducing mechanisms. Negotiate and manage contracts associated with external data, risk modeling or risk reduction. Monitor and understand emerging technology that can affect risk of loss. Develop and provide subject matter expertise on the current and emerging predictive modeling or risk modeling and pricing techniques for the insurance industry. Deliver insight to senior leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 or more years relevant actuarial science experience 3 or more years people management experience Expert knowledge of insurance products and markets relevant to the property & casualty industry and personal insurance lines Expert technical knowledge of actuarial standards of practice, methods and procedures, pricing and product management/development methods, underwriting strategies Expert knowledge of STAT & GAAP financial reporting; Strong knowledge of regulatory environment. What sets you apart: ACAS designation or above Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job no: 546789 Work type: Staff Location: San Diego Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) Position Summary The Fowler College of Business at San Diego State University is seeking a detail-oriented and service-driven Administrative Support Coordinator II to support the Partrick-Clayes Center for Career Development. As a vital member of our team, you will contribute to the Center's success by managing key administrative operations and supporting student career development initiatives. This role is ideal for someone who thrives in a fast-paced, student-centered environment and values collaboration and efficiency. Key Responsibilities: Administrative Support: Provide day-to-day administrative support for the Director and team, ensuring smooth operations across all Center activities. Internship Coordination: Assist with the management of internship processes, including handling student learning agreements and monitoring policy compliance. Front Desk & Student Services: Oversee front desk operations, providing a welcoming, resourceful first point of contact for students, employers, and guests. Event and Career Fair Support: Coordinate logistics for workshops, career fairs, and employer events to ensure successful planning and execution. Financial and Operational Processes: Manage purchasing, reimbursements, and other financial transactions to support Center operations. Why Join Us? Support Student Success: Play a key role in helping students explore career paths, connect with employers, and gain real-world experience. Collaborative Work Culture: Join a dynamic and supportive team that values innovation, communication, and shared goals. Make an Immediate Impact: Contribute to high-impact programs and events that serve hundreds of students and industry partners each semester. Grow Your Career in Higher Ed: Build professional experience in student services, event coordination, and operational support within a vibrant college community. Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 5:00 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Partrick-Clayes Center for Career Development, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. FCB is an instructional division of San Diego State University, administered by the Dean. The Dean's Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College. The Partrick-Clayes Center for Career Development (CCD) within the FCB provides career and professional development services for students in the Fowler College of Business. Activities with the Partrick-Clayes CCD include, but are not limited to, career coaching, the development and implementation of specific activities to improve job market success of students, and development and implementation of regular events to permit employers and students to interact. A critical component of the CCD as a unit is to develop an extensive list of employers and alumni and to cultivate a relationship with other career-related agencies within the university, region, and nation to improve the development and employment opportunities of students upon graduation. The CCD is also responsible for designing metrics to assess its success, and to design and implement a constant improvement system. For more information regarding the Center for Career Development in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Strong project and time management skills. Ability to manage multiple tasks efficiently. Proficient in Microsoft Office and Google Workspace. Familiar with AdobeSign and Canva. Experience with creative tools like Adobe Creative Suite preferred. Knowledge of platforms such as Handshake (or similar) preferred. Bachelor's degree or equivalent experience preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,251 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,058 - $6,653 per month. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent . click apply for full job details
07/07/2025
Full time
Job no: 546789 Work type: Staff Location: San Diego Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) Position Summary The Fowler College of Business at San Diego State University is seeking a detail-oriented and service-driven Administrative Support Coordinator II to support the Partrick-Clayes Center for Career Development. As a vital member of our team, you will contribute to the Center's success by managing key administrative operations and supporting student career development initiatives. This role is ideal for someone who thrives in a fast-paced, student-centered environment and values collaboration and efficiency. Key Responsibilities: Administrative Support: Provide day-to-day administrative support for the Director and team, ensuring smooth operations across all Center activities. Internship Coordination: Assist with the management of internship processes, including handling student learning agreements and monitoring policy compliance. Front Desk & Student Services: Oversee front desk operations, providing a welcoming, resourceful first point of contact for students, employers, and guests. Event and Career Fair Support: Coordinate logistics for workshops, career fairs, and employer events to ensure successful planning and execution. Financial and Operational Processes: Manage purchasing, reimbursements, and other financial transactions to support Center operations. Why Join Us? Support Student Success: Play a key role in helping students explore career paths, connect with employers, and gain real-world experience. Collaborative Work Culture: Join a dynamic and supportive team that values innovation, communication, and shared goals. Make an Immediate Impact: Contribute to high-impact programs and events that serve hundreds of students and industry partners each semester. Grow Your Career in Higher Ed: Build professional experience in student services, event coordination, and operational support within a vibrant college community. Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 5:00 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Partrick-Clayes Center for Career Development, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. FCB is an instructional division of San Diego State University, administered by the Dean. The Dean's Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College. The Partrick-Clayes Center for Career Development (CCD) within the FCB provides career and professional development services for students in the Fowler College of Business. Activities with the Partrick-Clayes CCD include, but are not limited to, career coaching, the development and implementation of specific activities to improve job market success of students, and development and implementation of regular events to permit employers and students to interact. A critical component of the CCD as a unit is to develop an extensive list of employers and alumni and to cultivate a relationship with other career-related agencies within the university, region, and nation to improve the development and employment opportunities of students upon graduation. The CCD is also responsible for designing metrics to assess its success, and to design and implement a constant improvement system. For more information regarding the Center for Career Development in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Strong project and time management skills. Ability to manage multiple tasks efficiently. Proficient in Microsoft Office and Google Workspace. Familiar with AdobeSign and Canva. Experience with creative tools like Adobe Creative Suite preferred. Knowledge of platforms such as Handshake (or similar) preferred. Bachelor's degree or equivalent experience preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,251 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,058 - $6,653 per month. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our dedicated Senior Audit Manager (Lead) will be a seasoned professional with deep expertise in Property & Casualty (P&C) Insurance models, particularly someone with hands-on experience in model development, validation, or audit. Ideal candidates will have a strong track record in first, second, OR third line of defense roles within the P&C domain. This role manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. Communicates effectively with business/clients to include delivering both risk-based and difficult messages. May be asked to communicate with regulators and executive leaders. Provides recommendations on staffing assignments to audit leadership and guidance to staff members. Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. May deliver audit team end of engagement evaluations. Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and assists with execution of the annual plan. What you have: Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree. 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. Experience in overseeing work with both internal and external partners in a highly collaborative environment Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. What sets you apart: Proven background in P&C model frameworks, ranging from pricing, reserving, and catastrophe modeling to enterprise risk, across development, validation, or oversight risk functions. Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum. Deep knowledge and experience with SR 11-7 and/or ASOP 56. Experience in monitoring and tracking emerging trends and best practices in model risk management, and assessing their impact on a portfolio of models or thematically across model risk. Conducting regular audits or validation of models used by the organization to ensure their accuracy and reliability. Demonstrated experience preparing effective documentation and presenting to various levels of management. Strong experience communicating complex quantitative/technical concepts and conclusions to senior leadership, auditors, and/or regulators. Compensation Range: The salary range for this position is: $143,320 - $273,930 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Our dedicated Senior Audit Manager (Lead) will be a seasoned professional with deep expertise in Property & Casualty (P&C) Insurance models, particularly someone with hands-on experience in model development, validation, or audit. Ideal candidates will have a strong track record in first, second, OR third line of defense roles within the P&C domain. This role manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX or Charlotte, NC. Relocation assistance is available for this position. What you'll do: Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks. Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas. Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations. Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards. Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership. Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities. Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results. Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability. Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business. Communicates effectively with business/clients to include delivering both risk-based and difficult messages. May be asked to communicate with regulators and executive leaders. Provides recommendations on staffing assignments to audit leadership and guidance to staff members. Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables. May deliver audit team end of engagement evaluations. Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback. Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and assists with execution of the annual plan. What you have: Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree. 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience. Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment. Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work. Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes. Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls. Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit. Experience in overseeing work with both internal and external partners in a highly collaborative environment Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities. Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities. What sets you apart: Proven background in P&C model frameworks, ranging from pricing, reserving, and catastrophe modeling to enterprise risk, across development, validation, or oversight risk functions. Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum. Deep knowledge and experience with SR 11-7 and/or ASOP 56. Experience in monitoring and tracking emerging trends and best practices in model risk management, and assessing their impact on a portfolio of models or thematically across model risk. Conducting regular audits or validation of models used by the organization to ensure their accuracy and reliability. Demonstrated experience preparing effective documentation and presenting to various levels of management. Strong experience communicating complex quantitative/technical concepts and conclusions to senior leadership, auditors, and/or regulators. Compensation Range: The salary range for this position is: $143,320 - $273,930 . Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Oklahoma City Community College
Oklahoma City, Oklahoma
Posting Number: Staff_ Classification Title: Staff Working Title: Vice President for Information Technology Datatel Position ID: INTE1VPINFTE1A Annual Hours: 12 Month Placement Range: Commensurate with education and experience. Position Type: Regular Job Category: Exempt General Description: The Vice President for Information Technology (VPIT) is a visionary, strategic, and transformative leader dedicated to advancing the college's mission through innovative and effective technology solutions. Serving as the Chief Information Officer, the VPIT will energize the Information Technology Services (ITS) and Institutional Effectiveness departments while fostering collaboration with the campus community and external partners. A strong and empathetic listener, the VPIT will navigate competing interests to develop a cohesive, secure, and process-driven technology strategy aligned with institutional goals. Key responsibilities include providing leadership in technology planning, cybersecurity, and resource management, and coordinating efforts across departments. The VPIT is also accountable for long-term strategic planning, budgeting, and staffing, as well as supervising and mentoring staff to ensure the effective delivery of technology services. Reports To: Executive Vice President What position(s) reports to this position?: Director of Information Technology Infrastructure Director of Technology Support Services Director of ERP Solutions - Workflow Director of ERP Solutions - Data Director of Institutional Effectiveness ITS Administrative Assistant Minimum Education/Experience: Master's degree in Computer Science, Information Technology, Business Administration or a related field. Minimum (7) years' of progressively responsible professional computer information systems experience in a senior level IT leadership role, delivering information technology services and programs for a large, complex institution. Demonstrated experience managing multiple technical teams, large-scale projects, and complex budgets. Equivalency/substitution: Bachelor's degree in Computer Science, Information Technology, Business Administration or a related field plus a minimum (9) years' of progressively responsible professional computer information systems experience in a senior level IT leadership role in lieu of Master's degree will be accepted. Required Knowledge, Skills & Abilities: Knowledge: Expertise in IT governance, cybersecurity frameworks, and IT risk management strategies. Working knowledge and experience with applications, platforms, and programs, including cloud-based architecture, for complex technology services function. Knowledge and in-depth understanding of trends and innovations in information technology and their application to higher education, data preservation, and computer forensic procedures with analysis and application of data and telecommunications systems, and network security principles. Knowledge of systems development/maintenance/troubleshooting and complex project management. An understanding of the philosophy and mission of a comprehensive community college. Commitment to innovation in the efficient and effective use and development of technology that supports the College's mission. Knowledge of national trends and developments in information technology. Higher education and private sector knowledge and work experience. Skills: Proficiency in overseeing complex IT projects, ensuring timely delivery and effective resource allocation. Strong data-driven decision making skills to evaluate institutional needs and IT solutions. Strong interpersonal skills, creative problem-solving skills and the ability to build consensus leading a team and fostering collaboration and professional growth. An accomplished facility in oral and written communication. Experience leading cloud based initiatives and cybersecurity initiatives. Skilled in managing vendor contracts, technology procurement, and external partnerships. Abilities: Ability to provide creative internal and external leadership for the continued development of technology, innovation, data governance, cybersecurity and anticipate future trends to guide the institution toward transformative advancements. Ability and proficiency in assessing and implementing IT systems that align with institutional objectives. Ability to work independently and reliably to ensure activities are completed to accomplish established objectives and outcomes. Physical Demands/Working Conditions: PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: Medium work: This position requires the person to occasionally exert up to 50 pounds of force and frequently exert up to 20 pounds of force and/or up to 10 pounds of force constantly to grasp, lift, carry, push, pull, or otherwise move objects. This position requires the person to frequently move about the various OCCC campuses. This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, vendors, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations. This position requires the person to frequently remain in a standing and stationary position. This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position. This position requires the person to operate equipment that frequently involves repetitive motions of hands and wrists. This position requires the person to occasionally ascend/descend a ladder, scaffolding, etc. to perform the essential functions of the position. This position requires the person to frequently position self to move, lift, push, pull, work on, or operate and/or inspect equipment. This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. This position requires the person to have visual discernment of color and shapes to perform the essential functions of the position. This position's essential functions are performed both indoors and outdoors. When working outdoors this person may occasionally be subject to extreme cold (temperatures below 32 degrees) and extreme hot temperatures (temperatures above 100 degrees). This position requires the person to communicate above ambient noise levels and exchange accurate information in various situations. This position requires the person to frequently be exposed to hazards such as but not limited to: close proximity to moving mechanical parts and/or electrical current; working on scaffolding and high places; exposure to high heat or exposure to chemicals, oils, and/or other cutting fluids. This position requires the person to occasionally be exposed to fumes, odors, dusts, mists, gases, or poor ventilated areas. This position requires the person to occasionally perform essential functions in narrow aisles or passageways. Preferred Qualifications: Doctorate or equivalent terminal degree in Management Information Systems & Services, Management in Technology, Business Administration Management or related field. Previous work experience in a senior leadership role in an Information Technology department at an institution of higher education. Required Training: Quarterly compliance training as assigned by institution Work Hours: Generally 8:00 am to 5:00 pm, Monday - Friday. Some evening and weekend hours may be required. Department: Information Technology Services Job Open Date: 04/21/2025 Open Until Filled: No HR Contact: Beth Holmes Special Instructions to Applicants: Applicants are to thoroughly complete the electronic application and attach the required documents: Cover letter, resume and transcript confirming required college coursework and hours. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM. Job Duties (Position Specific): To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Duties (Duties Assignment Statement): Provide strategic vision, leadership and planning for the development and implementation of institution-wide information technology services initiatives. Develop and maintain a vision for the future technology needs at OCCC and recommend strategies, priorities . click apply for full job details
07/07/2025
Full time
Posting Number: Staff_ Classification Title: Staff Working Title: Vice President for Information Technology Datatel Position ID: INTE1VPINFTE1A Annual Hours: 12 Month Placement Range: Commensurate with education and experience. Position Type: Regular Job Category: Exempt General Description: The Vice President for Information Technology (VPIT) is a visionary, strategic, and transformative leader dedicated to advancing the college's mission through innovative and effective technology solutions. Serving as the Chief Information Officer, the VPIT will energize the Information Technology Services (ITS) and Institutional Effectiveness departments while fostering collaboration with the campus community and external partners. A strong and empathetic listener, the VPIT will navigate competing interests to develop a cohesive, secure, and process-driven technology strategy aligned with institutional goals. Key responsibilities include providing leadership in technology planning, cybersecurity, and resource management, and coordinating efforts across departments. The VPIT is also accountable for long-term strategic planning, budgeting, and staffing, as well as supervising and mentoring staff to ensure the effective delivery of technology services. Reports To: Executive Vice President What position(s) reports to this position?: Director of Information Technology Infrastructure Director of Technology Support Services Director of ERP Solutions - Workflow Director of ERP Solutions - Data Director of Institutional Effectiveness ITS Administrative Assistant Minimum Education/Experience: Master's degree in Computer Science, Information Technology, Business Administration or a related field. Minimum (7) years' of progressively responsible professional computer information systems experience in a senior level IT leadership role, delivering information technology services and programs for a large, complex institution. Demonstrated experience managing multiple technical teams, large-scale projects, and complex budgets. Equivalency/substitution: Bachelor's degree in Computer Science, Information Technology, Business Administration or a related field plus a minimum (9) years' of progressively responsible professional computer information systems experience in a senior level IT leadership role in lieu of Master's degree will be accepted. Required Knowledge, Skills & Abilities: Knowledge: Expertise in IT governance, cybersecurity frameworks, and IT risk management strategies. Working knowledge and experience with applications, platforms, and programs, including cloud-based architecture, for complex technology services function. Knowledge and in-depth understanding of trends and innovations in information technology and their application to higher education, data preservation, and computer forensic procedures with analysis and application of data and telecommunications systems, and network security principles. Knowledge of systems development/maintenance/troubleshooting and complex project management. An understanding of the philosophy and mission of a comprehensive community college. Commitment to innovation in the efficient and effective use and development of technology that supports the College's mission. Knowledge of national trends and developments in information technology. Higher education and private sector knowledge and work experience. Skills: Proficiency in overseeing complex IT projects, ensuring timely delivery and effective resource allocation. Strong data-driven decision making skills to evaluate institutional needs and IT solutions. Strong interpersonal skills, creative problem-solving skills and the ability to build consensus leading a team and fostering collaboration and professional growth. An accomplished facility in oral and written communication. Experience leading cloud based initiatives and cybersecurity initiatives. Skilled in managing vendor contracts, technology procurement, and external partnerships. Abilities: Ability to provide creative internal and external leadership for the continued development of technology, innovation, data governance, cybersecurity and anticipate future trends to guide the institution toward transformative advancements. Ability and proficiency in assessing and implementing IT systems that align with institutional objectives. Ability to work independently and reliably to ensure activities are completed to accomplish established objectives and outcomes. Physical Demands/Working Conditions: PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS: Medium work: This position requires the person to occasionally exert up to 50 pounds of force and frequently exert up to 20 pounds of force and/or up to 10 pounds of force constantly to grasp, lift, carry, push, pull, or otherwise move objects. This position requires the person to frequently move about the various OCCC campuses. This position requires the person to frequently communicate with and listen to administration, faculty, staff, students, vendors, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations. This position requires the person to frequently remain in a standing and stationary position. This position requires the person to frequently operate a computer, other office machinery, and mobile devices to perform the essential functions of the position. This position requires the person to operate equipment that frequently involves repetitive motions of hands and wrists. This position requires the person to occasionally ascend/descend a ladder, scaffolding, etc. to perform the essential functions of the position. This position requires the person to frequently position self to move, lift, push, pull, work on, or operate and/or inspect equipment. This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations. This position requires the person to have visual discernment of color and shapes to perform the essential functions of the position. This position's essential functions are performed both indoors and outdoors. When working outdoors this person may occasionally be subject to extreme cold (temperatures below 32 degrees) and extreme hot temperatures (temperatures above 100 degrees). This position requires the person to communicate above ambient noise levels and exchange accurate information in various situations. This position requires the person to frequently be exposed to hazards such as but not limited to: close proximity to moving mechanical parts and/or electrical current; working on scaffolding and high places; exposure to high heat or exposure to chemicals, oils, and/or other cutting fluids. This position requires the person to occasionally be exposed to fumes, odors, dusts, mists, gases, or poor ventilated areas. This position requires the person to occasionally perform essential functions in narrow aisles or passageways. Preferred Qualifications: Doctorate or equivalent terminal degree in Management Information Systems & Services, Management in Technology, Business Administration Management or related field. Previous work experience in a senior leadership role in an Information Technology department at an institution of higher education. Required Training: Quarterly compliance training as assigned by institution Work Hours: Generally 8:00 am to 5:00 pm, Monday - Friday. Some evening and weekend hours may be required. Department: Information Technology Services Job Open Date: 04/21/2025 Open Until Filled: No HR Contact: Beth Holmes Special Instructions to Applicants: Applicants are to thoroughly complete the electronic application and attach the required documents: Cover letter, resume and transcript confirming required college coursework and hours. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources at , Monday through Friday between the hours of 8:00 AM and 5:00 PM. Job Duties (Position Specific): To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Job Duties (Duties Assignment Statement): Provide strategic vision, leadership and planning for the development and implementation of institution-wide information technology services initiatives. Develop and maintain a vision for the future technology needs at OCCC and recommend strategies, priorities . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Credentialed Actuary Lead you will leverage expert, broad actuarial knowledge in at least one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to identify, define, and design solutions for complex, thought-provoking problems that drive business results at the LOB level. This Actuary Lead will be part of the Property Pricing State Team with responsibilities mainly focused on Homeowners pricing efforts including coordinating, preparing, and performing advanced actuarial analyses required to project future results, reprice existing products, and determine financial strength. This individual will have end-to-end Homeowners pricing ownership This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Apply deep and broad actuarial knowledge to identify, define, and design solutions to complex problems with ambiguous requirements (e.g., end-to-end design of rate level indications process for a new product; independently shapes and transforms all aspects of machine learning and AI for a product: (data selection, model selection, stakeholder communications, performance monitoring, etc.); independently runs catastrophe models for advanced ad-hoc analyses; provides guidance and training to peers for running and validating the catastrophe models; enhances current methodologies to tailor catastrophe model results to better represent USAA's risk; designs and performs broad and complex actuarial analyses that produces actionable insights for company-level decision-making designs reserving methodology and technical platform for new product. Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product, methodologies, and procedures. Lead special actuarial projects, such as the development of new pricing methodologies or reporting tools to impact LOB-level initiatives. Provide thought and/or technical expertise on complex topics and influences key stakeholders on business decisions. Lead cross-functional actuarial initiatives. Strategically partner with IT to influence the design, alignment, and implementation of technical business standards. Manage USAA vendor relationship(s). Assist the business unit with translating strategic objectives into tactical solutions. Maintain current knowledge of market trends and emerging risks and proactively develops strategies, policies, and processes to address them. Develop written communication and presentations that effectively to convey data-driven solutions to broad audiences including cross-functional executive leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of Actuarial or analytical business experience + Associate of the Casualty Actuarial Society (ACAS) Credential held for 3 years; OR 6 years of Actuarial or analytical business experience + Fellow of the Casualty Actuarial Society (FCAS) Credential. Demonstrated expertise with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Demonstrated experience communicating complex solutions and analysis to cross-functional audiences, including executive leadership. What sets you apart: Property pricing experience Rate filing experience in a variety of regulatory environments Experience in using a variety of pricing methodologies and models Experience leading teams through effective communication, learning, and mentorship A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. Expert problem-solving, critical thinking, and analytic skills Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Credentialed Actuary Lead you will leverage expert, broad actuarial knowledge in at least one actuarial practice area (pricing, reserving, modeling, catastrophe risk, claims analytics, product management, etc.) to identify, define, and design solutions for complex, thought-provoking problems that drive business results at the LOB level. This Actuary Lead will be part of the Property Pricing State Team with responsibilities mainly focused on Homeowners pricing efforts including coordinating, preparing, and performing advanced actuarial analyses required to project future results, reprice existing products, and determine financial strength. This individual will have end-to-end Homeowners pricing ownership This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Apply deep and broad actuarial knowledge to identify, define, and design solutions to complex problems with ambiguous requirements (e.g., end-to-end design of rate level indications process for a new product; independently shapes and transforms all aspects of machine learning and AI for a product: (data selection, model selection, stakeholder communications, performance monitoring, etc.); independently runs catastrophe models for advanced ad-hoc analyses; provides guidance and training to peers for running and validating the catastrophe models; enhances current methodologies to tailor catastrophe model results to better represent USAA's risk; designs and performs broad and complex actuarial analyses that produces actionable insights for company-level decision-making designs reserving methodology and technical platform for new product. Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product, methodologies, and procedures. Lead special actuarial projects, such as the development of new pricing methodologies or reporting tools to impact LOB-level initiatives. Provide thought and/or technical expertise on complex topics and influences key stakeholders on business decisions. Lead cross-functional actuarial initiatives. Strategically partner with IT to influence the design, alignment, and implementation of technical business standards. Manage USAA vendor relationship(s). Assist the business unit with translating strategic objectives into tactical solutions. Maintain current knowledge of market trends and emerging risks and proactively develops strategies, policies, and processes to address them. Develop written communication and presentations that effectively to convey data-driven solutions to broad audiences including cross-functional executive leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of Actuarial or analytical business experience + Associate of the Casualty Actuarial Society (ACAS) Credential held for 3 years; OR 6 years of Actuarial or analytical business experience + Fellow of the Casualty Actuarial Society (FCAS) Credential. Demonstrated expertise with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Demonstrated experience communicating complex solutions and analysis to cross-functional audiences, including executive leadership. What sets you apart: Property pricing experience Rate filing experience in a variety of regulatory environments Experience in using a variety of pricing methodologies and models Experience leading teams through effective communication, learning, and mentorship A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners. Expert problem-solving, critical thinking, and analytic skills Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $164,780 - $314,960. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Financial Institution Distribution - Retirement Products (Executive), you'll be responsible for the vision and execution of Life Company's external distribution strategy for retirement products, with a focus on annuities. Has end-to-end responsibility to develop, maintain, and enhance relationships with existing and future institutional distribution partners. Promotes revenue growth through frequent executive-level client interactions focused on solutions regarding USAA member strategy and new product development. Acts as the USAA representative to top-level executive leadership from large and complex Financial Services/Sub-Advisory organizations to build and provide comprehensive relationship management to clients. Engages with industry organizations to establish and maintain USAA's industry presence. Accountable for managing suppliers delivering operational, technology, service, and field sales support to deliver products and services within prescribed business requirements. Partners collaboratively with internal Enterprise partners (e.g., product management, marketing, finance, IT) to coordinate all sales and support services for client accounts. Ensures general management of competing priorities to include member, employee and financial outcomes while balancing continuous improvement and innovation. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is available for this position. What you'll do: Responsible for the vision and strategy for growing USAA Life Company's distribution with external financial intermediaries with the goal of delivering integrated sales and service-related experiences that engage members across all interaction channels. Drives the achievement of USAA's strategic objectives and execution to grow sales and market share on distributor's platforms to include product design to deepen product offerings, optimize member experiences, increase industry market share, and maximize member retention, satisfaction, and P&L. Proactively identifies emerging market trends and leverages insights into actionable business recommendations to Life Company general managers, to include prioritization. Develops and nurtures relationships with external institutional distributors' product gatekeepers, sales force, operations teams, and other key stakeholders. Oversees all required distributor and supplier due diligence, program deployment, and onboarding for new and existing firms. Accountable for the oversight of business requirements and controls over execution between USAA, external technology providers, third-party administrators, service, sales providers, and internal affiliates for existing and new products to include, new business acquisition, field sales and service support, distributor agent training, account servicing processes, commission payment processing, data integrity and delivery. Provides executive oversight of all aspects of program and project management, business case analysis, budgeting, resource requirements, and internal approvals to manage sales and operational controls of strategic accounts to ensure appropriate adherence to risk and compliance. Maintains knowledge of industry trends and each distributor including sales, products, sales penetration, and strategic initiatives, to expand and deepen relationships. Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, supplier operational and technology services and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in business development or business relationship management developing strategies, managing major initiatives, and delivering results within a complex matrix environment required. 6 years of people leadership experience in building, managing and/or developing high-performing teams is required. Experience in prospecting and closing institutional distribution relationships, leading the selection and management of sales, marketing, training, licensing, new business, service, money movement technology suppliers to operate the business. Demonstrated ability to lead business relationship management and product development. Prior experience leading a P&L and operating within best interest rule, state insurance regulatory licensing, approval, and regulatory requirements. Demonstrated experience as a cost-conscious innovator who focuses on operational efficiency and an investment-driven approach to drive cost-saving innovations, gaining a competitive edge in the marketplace. Experience collaborating with executive leadership and stakeholders, influencing decisions, and managing work to achieve strategic goals required. Senior executive-level business acumen in the areas of business operations, industry practices and emerging trends required. What sets you apart: Annuity product experience Product Management experience within Retirement Products Executive level experience in the areas of Property and casualty, life insurance or financial services industry CFP certification The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation Range: The salary range for this position is: $195,230 - $351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Security Sensitive Position?: Yes Hours of Work: 8:00 AM - 5:00 PM M-F Posting Number: TSU203437 Official TSU Title: PROGRAM MANAGER I - PNC GRANT Grant Title: PROGRAM MANAGER I - PNC GRANT Job Description Summary / TWC Summary: JOB SUMMARY: Texas Southern University (TSU) has entered a strategic partnership with the PNC Foundation to positively impact the diversity of entrepreneurship through enhanced education, research, advocacy, and service opportunities. This center's activities will focus on building impactful, creative, and innovative solutions to ensure that entrepreneurs more accurately reflect our changing demographics across the nation. The Program Manager (PM), under general supervision, develops and coordinates activities relative to the administrative and business operations of the Howard University x PNC National Center for Entrepreneurship (The Center), Jones H. School of Business (JHJ) at Texas Southern University (TSU). Reports to the Regional Director of The Center, JHJ at TSU. BASIC FUNCTION: The Program Manager (PM) plays a pivotal role in supporting the Regional Director with the implementation and execution of various programs and initiatives for the Center. The PM, in collaboration with the Regional Director, spearheads programs that create opportunities for Black-owned businesses and enhance the capacity of ecosystems supporting Black entrepreneurs. This role acts as a crucial intermediary between colleagues, students, HBCUs, and the broader community within the Southwest Region states of (Arkansas, Louisiana, Missouri, Mississippi, Oklahoma, and Texas). The PM's responsibilities include managing and establishing relationships across the region's HBCUs and within various sectors, creating program timelines, marketing program opportunities, facilitating communication with internal and external program stakeholders, coordinating logistics of Center programming, and other related duties that contribute to the success of the Center. SUPERVISORY ACCOUNTABILITY: The PM will work closely with the Regional Director to strategically plan and coordinate programs for the Center in the Southwest region. Additionally, the PM will be key in scaling the programmatic impact nationally and nationwide, contributing to the Center's broader reach and influence. NATURE AND SCOPE: The PM will be a leader in the Southwest region and a Texas Southern University leader, driving the institution-wide culture of innovation and best practices. This leader will foster a vibrant work environment and serve as a trusted advisor and partner to the National Center, showcasing the potential for professional growth and development in this role. This is a Grant Funded position. Essential Duties Summary: Assist in the development, administration, and logistical execution of major national and regional programs Coordinate aspects of program implementation, including scheduling, logistics, and resource allocation Develop and manage project timelines and budgets for the various programs Prepare payment documentation for contractors, travelers, and other individuals performing programmatic tasks related to the Center Monitor progress towards program goals and objectives and make adjustments as needed Ensure compliance with all relevant procedures, regulations, and guidelines Work collaboratively with external and University organizations and partners to implement programs Attend local and national events, workshops, and convenings to support program recruitment and engagement where necessary Assist in preparing Center presentations in Canva and PowerPoint, etc. for various constituents, including PNC Presidents and their leadership teams Facilitate communication internally and externally to share program logistics, expectations, guidelines, and updates Perform other related duties as assigned by the Regional Director and Dean of the JHJ School of Business Assist in co-planning, hosting, and leading events in person and virtually Preparing curricula and presentation materials for events Under the leadership of the Regional Director, assist in utilizing the CRM (Startup Tree) system to optimize collaboration efforts with all constituents (students, alumni, faculty, staff, small business owners, non-profits, and corporations, etc.) clients Manage metrics and reporting for each program element and measure and report progress regularly CORE COMPETENCIES: Experience in coordinating logistics for educational and community-based programming Experience with creating relationships with academic institutions and/or entrepreneurship preferred Commitment to solving complex issues around inequities related to race, color, social, economic, and political circumstances and becoming a driver of change Ability to handle sensitive and confidential matters with discretion Ability to communicate effectively orally, in writing, and through digital communication including social media networks Ability to establish and maintain compelling and harmonious work relations with faculty, staff, students, regional advisory board members, and sponsors Ability to multitask efficiently % FTE: 1.0 Hiring Range: $64,197.37 - $81,851.64 Education: Bachelor's degree. Required Licensing/Certification: Valid Texas Driver's License preferred. Knowledge, Skills, and Abilities: Knowledge of: Policies, procedures, and practices Other job-related banner (financial management) systems and software packages Requires experience beyond the entry-level to conduct moderately complex work. Demonstrates general competence and growing knowledge and understanding of the overall function or discipline Microsoft Office Professional or similar applications Skill in: Problem-solving and decision-making Multitasking and time management Both verbal and written communication Ability to: Prepare detailed reports Work independently Communicate effectively orally and in writing to various groups of constituents Work Experience: One (1) to three (3) years of related experience. Working/Environmental Conditions: Present a professional appearance at all times Maintain a level of professionalism Limited standing and/or walking Handling lightweight objects Using or carrying equipment Stoop, bend, or lift Occasional travel to the regional campuses, National Center, and conference locations This job requires in-office availability from 8:00 am - 5:00 pm Monday - Friday UA EEO Statement: It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures Open Until Filled (overrides close field) : Yes Special Instructions to Applicants: Open to all applicants.
07/07/2025
Full time
Security Sensitive Position?: Yes Hours of Work: 8:00 AM - 5:00 PM M-F Posting Number: TSU203437 Official TSU Title: PROGRAM MANAGER I - PNC GRANT Grant Title: PROGRAM MANAGER I - PNC GRANT Job Description Summary / TWC Summary: JOB SUMMARY: Texas Southern University (TSU) has entered a strategic partnership with the PNC Foundation to positively impact the diversity of entrepreneurship through enhanced education, research, advocacy, and service opportunities. This center's activities will focus on building impactful, creative, and innovative solutions to ensure that entrepreneurs more accurately reflect our changing demographics across the nation. The Program Manager (PM), under general supervision, develops and coordinates activities relative to the administrative and business operations of the Howard University x PNC National Center for Entrepreneurship (The Center), Jones H. School of Business (JHJ) at Texas Southern University (TSU). Reports to the Regional Director of The Center, JHJ at TSU. BASIC FUNCTION: The Program Manager (PM) plays a pivotal role in supporting the Regional Director with the implementation and execution of various programs and initiatives for the Center. The PM, in collaboration with the Regional Director, spearheads programs that create opportunities for Black-owned businesses and enhance the capacity of ecosystems supporting Black entrepreneurs. This role acts as a crucial intermediary between colleagues, students, HBCUs, and the broader community within the Southwest Region states of (Arkansas, Louisiana, Missouri, Mississippi, Oklahoma, and Texas). The PM's responsibilities include managing and establishing relationships across the region's HBCUs and within various sectors, creating program timelines, marketing program opportunities, facilitating communication with internal and external program stakeholders, coordinating logistics of Center programming, and other related duties that contribute to the success of the Center. SUPERVISORY ACCOUNTABILITY: The PM will work closely with the Regional Director to strategically plan and coordinate programs for the Center in the Southwest region. Additionally, the PM will be key in scaling the programmatic impact nationally and nationwide, contributing to the Center's broader reach and influence. NATURE AND SCOPE: The PM will be a leader in the Southwest region and a Texas Southern University leader, driving the institution-wide culture of innovation and best practices. This leader will foster a vibrant work environment and serve as a trusted advisor and partner to the National Center, showcasing the potential for professional growth and development in this role. This is a Grant Funded position. Essential Duties Summary: Assist in the development, administration, and logistical execution of major national and regional programs Coordinate aspects of program implementation, including scheduling, logistics, and resource allocation Develop and manage project timelines and budgets for the various programs Prepare payment documentation for contractors, travelers, and other individuals performing programmatic tasks related to the Center Monitor progress towards program goals and objectives and make adjustments as needed Ensure compliance with all relevant procedures, regulations, and guidelines Work collaboratively with external and University organizations and partners to implement programs Attend local and national events, workshops, and convenings to support program recruitment and engagement where necessary Assist in preparing Center presentations in Canva and PowerPoint, etc. for various constituents, including PNC Presidents and their leadership teams Facilitate communication internally and externally to share program logistics, expectations, guidelines, and updates Perform other related duties as assigned by the Regional Director and Dean of the JHJ School of Business Assist in co-planning, hosting, and leading events in person and virtually Preparing curricula and presentation materials for events Under the leadership of the Regional Director, assist in utilizing the CRM (Startup Tree) system to optimize collaboration efforts with all constituents (students, alumni, faculty, staff, small business owners, non-profits, and corporations, etc.) clients Manage metrics and reporting for each program element and measure and report progress regularly CORE COMPETENCIES: Experience in coordinating logistics for educational and community-based programming Experience with creating relationships with academic institutions and/or entrepreneurship preferred Commitment to solving complex issues around inequities related to race, color, social, economic, and political circumstances and becoming a driver of change Ability to handle sensitive and confidential matters with discretion Ability to communicate effectively orally, in writing, and through digital communication including social media networks Ability to establish and maintain compelling and harmonious work relations with faculty, staff, students, regional advisory board members, and sponsors Ability to multitask efficiently % FTE: 1.0 Hiring Range: $64,197.37 - $81,851.64 Education: Bachelor's degree. Required Licensing/Certification: Valid Texas Driver's License preferred. Knowledge, Skills, and Abilities: Knowledge of: Policies, procedures, and practices Other job-related banner (financial management) systems and software packages Requires experience beyond the entry-level to conduct moderately complex work. Demonstrates general competence and growing knowledge and understanding of the overall function or discipline Microsoft Office Professional or similar applications Skill in: Problem-solving and decision-making Multitasking and time management Both verbal and written communication Ability to: Prepare detailed reports Work independently Communicate effectively orally and in writing to various groups of constituents Work Experience: One (1) to three (3) years of related experience. Working/Environmental Conditions: Present a professional appearance at all times Maintain a level of professionalism Limited standing and/or walking Handling lightweight objects Using or carrying equipment Stoop, bend, or lift Occasional travel to the regional campuses, National Center, and conference locations This job requires in-office availability from 8:00 am - 5:00 pm Monday - Friday UA EEO Statement: It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act. Manual of Administrative Policies and Procedures Open Until Filled (overrides close field) : Yes Special Instructions to Applicants: Open to all applicants.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated credentialed Actuary on the Forecasting Team, you will provide accurate and insightful projections for forecast processes and communicate results to key business partners at all levels to drive key strategic decisioning conversations. You will also provide mentorship and guidance to more junior team members to foster a culture of learning and development. Additional responsibilities may include leveraging advanced knowledge in pricing to lead and complete broad, complex unstructured projects with countrywide product-level impact. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Apply advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed. Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product. Lead special actuarial projects, such as the development of new methodologies or reporting tools. Train new team members on the theory and mechanics of relevant actuarial methodologies. Apply deep understanding of products supported, stakeholders' needs, and industry trends to solve unstructured business problems. Identify and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk. Represents Actuary in cross-functional efforts. Develop written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of Actuarial or analytical business experience. Associate of the Casualty Actuarial Society (ACAS) Credential. Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through project leadership and oversight related to this work Strong Actuarial pricing expertise with experience in using a variety of pricing methodologies and models Experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners Demonstrable problem-solving, critical thinking, and analytic skills Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/07/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated credentialed Actuary on the Forecasting Team, you will provide accurate and insightful projections for forecast processes and communicate results to key business partners at all levels to drive key strategic decisioning conversations. You will also provide mentorship and guidance to more junior team members to foster a culture of learning and development. Additional responsibilities may include leveraging advanced knowledge in pricing to lead and complete broad, complex unstructured projects with countrywide product-level impact. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Apply advanced actuarial knowledge to complete broad and complex projects (e.g., evaluates and selects methodology to price new discount/endorsement for countrywide rollout; develops alternative methodologies to comply with complex regulatory requirements; selects metrics and designs processes to monitor model performance; translates business problems into technical requirements and performs required analysis to develop solutions; independently runs catastrophe models and interprets and communicates results to support critical business activities, while enhancing the control environment as needed. Utilize advanced actuarial, mathematical, or statistical techniques to augment actuarial work product. Lead special actuarial projects, such as the development of new methodologies or reporting tools. Train new team members on the theory and mechanics of relevant actuarial methodologies. Apply deep understanding of products supported, stakeholders' needs, and industry trends to solve unstructured business problems. Identify and anticipates compliance gaps and process improvements; recommends and develops solutions to mitigate risk. Represents Actuary in cross-functional efforts. Develop written communication and presentations that effectively convey data-driven solutions to broad audiences, including cross-functional executive leadership. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related Actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of Actuarial or analytical business experience. Associate of the Casualty Actuarial Society (ACAS) Credential. Demonstrated advanced skills with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Demonstrated experience communicating complex solutions and analysis to both technical and nontechnical audiences, including executive leadership. What sets you apart: A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through project leadership and oversight related to this work Strong Actuarial pricing expertise with experience in using a variety of pricing methodologies and models Experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership Experience working on multiple projects, managing competing priorities, and prioritizing workflow through strong partnerships with multiple business partners Demonstrable problem-solving, critical thinking, and analytic skills Ability to improve existing processes and create new, repeatable workflows to enhance team productivity US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Aulani, A Disney Resort & Spa, offers more than just a magical, family-friendly destination. We have blended the spirit of Oahu with the enchantment of Disney to create a place where both guests and cast members can experience the magic and warmth of the island. Here, you will bring the islands' spirit to life in every aspect of your role. Are you ready to join our team and make a meaningful impact? The Assistant Housekeeping Director will assist and provide support to the Housekeeper Director in mentoring and managing Housekeeping Guest Service Managers and non-salaried/Cast Employees. The role supports an operation of continuous improvement, meeting and exceeding standards of guest satisfaction, safety, efficiency and productivity in compliance with Disney's quality and service standards. This is a full-time position reporting to the Housekeeping Director, and it will be based onsite at our stunning Aulani Resort on Oahu, Hawaii. What will you do: Review, re-evaluating and revising departmental procedures and job descriptions, supplies, equipment and labor standards, as needed. Develop, implement and communicate with Housekeeping Management creative concepts of Housekeeping to continue to enhance the image of quality of Disney standards. Assist the Housekeeping Director in driving and maintaining a friendly and sincere service culture through consistent performance coaching and team development. Develop and monitor performance objectives and action plans for the team. Conduct Cast Member forums and acts on items discussed. Interpret and utilize service performance indicators to motivate and enhance the overall performance of the team. Ensure all Housekeeping Management are exposed to contact refinement, training and development on an ongoing basis. Ensure smooth communication and relationships with partnering Lines of Business such as Front Office, F&B and Engineering. Foster positive relationships with local vendors and partners. Monitor daily assignments to ensure that proper quotas and standards are maintained. Exceed guest expectations through achievements in compliment to concern ratio and other guest satisfaction measures. Exhibit a high degree of competence in anticipating, assessing and driving the guest experience. Actively engages guest and Cast for feedback. Establish effective processes and procedures to ensure cleanliness, consistent guest service delivery and Cast productivity according to Disney standards and operating practices. Ensure compliance OSHA, ADA, and local innkeeper laws and related issues. Remain current on changing laws and regulatory requirements, including hazardous waste removal and recycling programs. Support resort and company-wide initiatives. Undertake regular review of department processes to ensure effectiveness and efficiency. Ensure resources are balanced with seasonal and annual fluctuating business levels. Review ongoing opportunities for service, product and facility development and communicate with the Resort Manager. Develop a strategic-oriented operating plan that focuses on continuous process improvement. Also observe industry trends and Guest needs and consistently evaluate operational processes. Assist the Housekeeping Director in preparing yearly capital and operational budgets for guest supplies, cleaning supplies and equipment and learn how they are conceived, approved and executed. Support in monitoring cost management as it pertains to inventory, issue of supplies, labor and energy. Here's what you will need to be successful in the job: Minimum of 5 years management/leadership experience in housekeeping (or related area) at a deluxe/premium resort Minimum of 5 years of managing and leading teams Demonstrated strong verbal and written and communication skills, follow-through skills with high attention to detail Proven ability to effectively manage and prioritize multiple responsibilities holding self and others accountable Strong motivator with a well-defined perspective of superior guest service. Able to lead diverse teams to deliver service excellence. Able to be self-directed and demonstrate strong leadership and relationship skills consistent with the extensive personal interactions with diverse Cast and guests. Interacts daily with multiple levels of management. Solid conflict resolution, negotiation, influencing, communication, presentation and public speaking skills with high level of creativity and innovation Fluent in English and local language preferred Ability to be flexible with work schedule including nights and weekends Preferred Qualifications: Management experience at a Vacation Club Ownership property Education: HS Diploma or equivalent required Bachelor's degree in a related field preferred Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $85,800 to $115,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
07/07/2025
Full time
Aulani, A Disney Resort & Spa, offers more than just a magical, family-friendly destination. We have blended the spirit of Oahu with the enchantment of Disney to create a place where both guests and cast members can experience the magic and warmth of the island. Here, you will bring the islands' spirit to life in every aspect of your role. Are you ready to join our team and make a meaningful impact? The Assistant Housekeeping Director will assist and provide support to the Housekeeper Director in mentoring and managing Housekeeping Guest Service Managers and non-salaried/Cast Employees. The role supports an operation of continuous improvement, meeting and exceeding standards of guest satisfaction, safety, efficiency and productivity in compliance with Disney's quality and service standards. This is a full-time position reporting to the Housekeeping Director, and it will be based onsite at our stunning Aulani Resort on Oahu, Hawaii. What will you do: Review, re-evaluating and revising departmental procedures and job descriptions, supplies, equipment and labor standards, as needed. Develop, implement and communicate with Housekeeping Management creative concepts of Housekeeping to continue to enhance the image of quality of Disney standards. Assist the Housekeeping Director in driving and maintaining a friendly and sincere service culture through consistent performance coaching and team development. Develop and monitor performance objectives and action plans for the team. Conduct Cast Member forums and acts on items discussed. Interpret and utilize service performance indicators to motivate and enhance the overall performance of the team. Ensure all Housekeeping Management are exposed to contact refinement, training and development on an ongoing basis. Ensure smooth communication and relationships with partnering Lines of Business such as Front Office, F&B and Engineering. Foster positive relationships with local vendors and partners. Monitor daily assignments to ensure that proper quotas and standards are maintained. Exceed guest expectations through achievements in compliment to concern ratio and other guest satisfaction measures. Exhibit a high degree of competence in anticipating, assessing and driving the guest experience. Actively engages guest and Cast for feedback. Establish effective processes and procedures to ensure cleanliness, consistent guest service delivery and Cast productivity according to Disney standards and operating practices. Ensure compliance OSHA, ADA, and local innkeeper laws and related issues. Remain current on changing laws and regulatory requirements, including hazardous waste removal and recycling programs. Support resort and company-wide initiatives. Undertake regular review of department processes to ensure effectiveness and efficiency. Ensure resources are balanced with seasonal and annual fluctuating business levels. Review ongoing opportunities for service, product and facility development and communicate with the Resort Manager. Develop a strategic-oriented operating plan that focuses on continuous process improvement. Also observe industry trends and Guest needs and consistently evaluate operational processes. Assist the Housekeeping Director in preparing yearly capital and operational budgets for guest supplies, cleaning supplies and equipment and learn how they are conceived, approved and executed. Support in monitoring cost management as it pertains to inventory, issue of supplies, labor and energy. Here's what you will need to be successful in the job: Minimum of 5 years management/leadership experience in housekeeping (or related area) at a deluxe/premium resort Minimum of 5 years of managing and leading teams Demonstrated strong verbal and written and communication skills, follow-through skills with high attention to detail Proven ability to effectively manage and prioritize multiple responsibilities holding self and others accountable Strong motivator with a well-defined perspective of superior guest service. Able to lead diverse teams to deliver service excellence. Able to be self-directed and demonstrate strong leadership and relationship skills consistent with the extensive personal interactions with diverse Cast and guests. Interacts daily with multiple levels of management. Solid conflict resolution, negotiation, influencing, communication, presentation and public speaking skills with high level of creativity and innovation Fluent in English and local language preferred Ability to be flexible with work schedule including nights and weekends Preferred Qualifications: Management experience at a Vacation Club Ownership property Education: HS Diploma or equivalent required Bachelor's degree in a related field preferred Benefits & Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Hawaii is $85,800 to $115,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This job role as the Senior Director Actuarial Consulting is in the Optum Advisory and Implementations business unit under the Government Programs Actuarial (GPA) consulting practice. The GPA practice focuses on providing actuarial consulting services to Medicare and Medicaid payers. This actuarial consulting practice competes with other traditional actuarial consulting organizations in the industry. The GPA practice primarily works with non-United Health Group payer entities and focuses on creating top-tier actuarial solutions for its customers. Since this job is a consultative role, work responsibilities will vary based on customer needs. GPA is seeking an experienced actuarial expert who can leverage their broad industry experience to lead teams in the execution of a variety of strategic, actuarial, and consulting activities within Optum's Payer Advisory Practice, largely focused on public programs for Medicare, Medicaid, and Dual-Eligible populations. This role will establish, maintain, and own relationships with payer clients and execute against projects around various Actuarial products/services, as well as other Optum healthcare offerings relevant to their business needs. This role is a senior level role with sales, client management, and people leadership responsibilities. This role is critical to driving the growth and quality delivery of existing client relationships. This role is critical in driving the development of new client relationships. It will provide guidance and leadership to other actuarial staff in a professional and diligent manner to drive growth for the GPA practice. This role also requires coordination with multiple areas of Optum and United Healthcare to bring the best and most appropriate services to our customers. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree ASA or FSA designation 13+ years of actuarial experience 7+ years of experience managing and providing work direction to a team 5+ years of work experience in an actuarial consulting organization Preferred Qualifications: Experience being engaged in committees and delivered presentations at various actuarial and healthcare organizations/conferences, including the Society of Actuaries, AHIP, Conference of Consulting Actuaries, RISE, and others Consulting experience, including project management and consultative business development Experience working in the Medicare/Medicaid health care industry Experience selling at least $1M in consultative services All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/07/2025
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This job role as the Senior Director Actuarial Consulting is in the Optum Advisory and Implementations business unit under the Government Programs Actuarial (GPA) consulting practice. The GPA practice focuses on providing actuarial consulting services to Medicare and Medicaid payers. This actuarial consulting practice competes with other traditional actuarial consulting organizations in the industry. The GPA practice primarily works with non-United Health Group payer entities and focuses on creating top-tier actuarial solutions for its customers. Since this job is a consultative role, work responsibilities will vary based on customer needs. GPA is seeking an experienced actuarial expert who can leverage their broad industry experience to lead teams in the execution of a variety of strategic, actuarial, and consulting activities within Optum's Payer Advisory Practice, largely focused on public programs for Medicare, Medicaid, and Dual-Eligible populations. This role will establish, maintain, and own relationships with payer clients and execute against projects around various Actuarial products/services, as well as other Optum healthcare offerings relevant to their business needs. This role is a senior level role with sales, client management, and people leadership responsibilities. This role is critical to driving the growth and quality delivery of existing client relationships. This role is critical in driving the development of new client relationships. It will provide guidance and leadership to other actuarial staff in a professional and diligent manner to drive growth for the GPA practice. This role also requires coordination with multiple areas of Optum and United Healthcare to bring the best and most appropriate services to our customers. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor's degree ASA or FSA designation 13+ years of actuarial experience 7+ years of experience managing and providing work direction to a team 5+ years of work experience in an actuarial consulting organization Preferred Qualifications: Experience being engaged in committees and delivered presentations at various actuarial and healthcare organizations/conferences, including the Society of Actuaries, AHIP, Conference of Consulting Actuaries, RISE, and others Consulting experience, including project management and consultative business development Experience working in the Medicare/Medicaid health care industry Experience selling at least $1M in consultative services All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The salary range for this role is $150,200 to $288,500 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
