Overview Promote medical management processes and manage application integration throughout numerous areas of the organization to promote effective collaboration. Identify opportunities for process adjustments and redesign related to new business, new and existing programs. Formulate and manage work plans related to system or process initiatives. Direct and/or perform testing related to application upgrades and/or modifications. Maintain all aspects of the application described as clinical content. Monitor, analyze and coordinate resolution of large scale application issues related to the transfer of member and provider, and/or authorization data. Enhance business optimization and application development. Ability to travel approximately 20%. Qualifications Education: Bachelor's degree required OR current IL RN or LPN license with three to five years clinical experience required Licensure/Certification/Registry: Must possess valid driver's license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required). Illinois driver's license must be obtained within 30 days of employment. Experience: 3-5 years applied technical experience in a clinical environment or experience with electronic medical record systems required. Other Knowledge/Skills/Abilities: Excellent communication skills, both verbal and written, and the ability to communicate effectively with all levels of staff and physicians using technical and non-technical verbiage. Proven track record of excellent critical thinking skills and independent problem-solving abilities. Working knowledge of Word, Excel and PowerPoint. Responsibilities Performs the activities that support the advancement of clinical practice with the use of technology. Maintain knowledge of electronic product features and capabilities and recommend future enhancement workflows. Maintains up to date knowledge of clinical informatics and related technology and software as it relates to clinical practice. Provides leadership in ensuring evidence based workflow and design are used in the evolution of the electronic medical record. Provides and manages data that assist in decision support and outcomes management in relation to MPS incentive measures, HEDIS and Meaningful Use criteria. Quickly and accurately troubleshoot issues related to Allscript software and hardware, log service requests, and document all courses of action taken, acting as first tier support before calls are escalated to other IT support personnel. Work closely with clinical staff and technical personnel to determine exact nature of problems, implements remedial procedures and educates end users to prevent future occurrences. Ensures the EHR education is properly documented, planned, communicated and executed. Develop curriculum for clinical information and communication systems and provide education to current and new customers. Coach, mentor and provide at the elbow support for Providers and members of the clinical team in gaining and maintaining competency in the use of the clinical information system. Develop and coordinate communication of future EHR changes, upgrades and downtime to clinical customers. Lead implementation of procedures and innovative solutions to improve efficient, reliable use of clinical information systems. Visit ambulatory clinics on a routine basis, answering questions, training staff and physicians, and gathering information on any issues in order to work with the IT support team and the System Director, Clinical Informatics to find resolutions. Work with clinic management, physician advisors, and physician users to understand clinical and business processes, and use this to lead data collection and application build activities. Work with clinical and operational managers to develop and implement policies and new workflow. Assists with the measurement of benefits associated with process redesign and the implementation of technology to support patient care. Support assigned locations to achieve established end user utilization targets. Research new technology and functionality available in the market to further automate clinical office operations. Evaluate new technology and make recommendations to management. Identify and refer providers when they are not meeting behavior or clinical performance standards and when intervention is needed from the organization to address non-compliance. Monitor metrics in assigned clinical areas and propose change strategies to meet metric targets. Recommend re-evaluation of clinical office staff job specifications and functions to Clinic management when appropriate. Coordinate and support implementation of recommendations for service and patient care improvement Work closely with operations to ensure proper change management protocol. Requests and enhancements begin with CI, then navigate to proper department and/or organization for approval. Actively engaged with end users to observe usability and challenges the system presents and identify opportunities of improvement. Maintains excellent rapport and working relationships with end users, providers, information services as well as operations team. Supports development and achievement of departmental goals and initiatives in a positive and construction manner at all times. Acquire comprehensive knowledge of the software involved to assist in determining what the procedural issues versus system/application deficiencies are. Emphasize timeliness, accuracy, security and the importance of these functions in the clinical application. Assist the clinical staff in the efficient use of the current software. Assist to problem solve application and workflow issues and work through barriers to achieve results by collaborating effectively with users and the IT staff. Attend education programs on site and off site as required. Associated topics: assistant, customer support, desk, edi, excel, help desk, msword, system support, technical support specialist, troubleshoot
04/17/2021
Full time
Overview Promote medical management processes and manage application integration throughout numerous areas of the organization to promote effective collaboration. Identify opportunities for process adjustments and redesign related to new business, new and existing programs. Formulate and manage work plans related to system or process initiatives. Direct and/or perform testing related to application upgrades and/or modifications. Maintain all aspects of the application described as clinical content. Monitor, analyze and coordinate resolution of large scale application issues related to the transfer of member and provider, and/or authorization data. Enhance business optimization and application development. Ability to travel approximately 20%. Qualifications Education: Bachelor's degree required OR current IL RN or LPN license with three to five years clinical experience required Licensure/Certification/Registry: Must possess valid driver's license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required). Illinois driver's license must be obtained within 30 days of employment. Experience: 3-5 years applied technical experience in a clinical environment or experience with electronic medical record systems required. Other Knowledge/Skills/Abilities: Excellent communication skills, both verbal and written, and the ability to communicate effectively with all levels of staff and physicians using technical and non-technical verbiage. Proven track record of excellent critical thinking skills and independent problem-solving abilities. Working knowledge of Word, Excel and PowerPoint. Responsibilities Performs the activities that support the advancement of clinical practice with the use of technology. Maintain knowledge of electronic product features and capabilities and recommend future enhancement workflows. Maintains up to date knowledge of clinical informatics and related technology and software as it relates to clinical practice. Provides leadership in ensuring evidence based workflow and design are used in the evolution of the electronic medical record. Provides and manages data that assist in decision support and outcomes management in relation to MPS incentive measures, HEDIS and Meaningful Use criteria. Quickly and accurately troubleshoot issues related to Allscript software and hardware, log service requests, and document all courses of action taken, acting as first tier support before calls are escalated to other IT support personnel. Work closely with clinical staff and technical personnel to determine exact nature of problems, implements remedial procedures and educates end users to prevent future occurrences. Ensures the EHR education is properly documented, planned, communicated and executed. Develop curriculum for clinical information and communication systems and provide education to current and new customers. Coach, mentor and provide at the elbow support for Providers and members of the clinical team in gaining and maintaining competency in the use of the clinical information system. Develop and coordinate communication of future EHR changes, upgrades and downtime to clinical customers. Lead implementation of procedures and innovative solutions to improve efficient, reliable use of clinical information systems. Visit ambulatory clinics on a routine basis, answering questions, training staff and physicians, and gathering information on any issues in order to work with the IT support team and the System Director, Clinical Informatics to find resolutions. Work with clinic management, physician advisors, and physician users to understand clinical and business processes, and use this to lead data collection and application build activities. Work with clinical and operational managers to develop and implement policies and new workflow. Assists with the measurement of benefits associated with process redesign and the implementation of technology to support patient care. Support assigned locations to achieve established end user utilization targets. Research new technology and functionality available in the market to further automate clinical office operations. Evaluate new technology and make recommendations to management. Identify and refer providers when they are not meeting behavior or clinical performance standards and when intervention is needed from the organization to address non-compliance. Monitor metrics in assigned clinical areas and propose change strategies to meet metric targets. Recommend re-evaluation of clinical office staff job specifications and functions to Clinic management when appropriate. Coordinate and support implementation of recommendations for service and patient care improvement Work closely with operations to ensure proper change management protocol. Requests and enhancements begin with CI, then navigate to proper department and/or organization for approval. Actively engaged with end users to observe usability and challenges the system presents and identify opportunities of improvement. Maintains excellent rapport and working relationships with end users, providers, information services as well as operations team. Supports development and achievement of departmental goals and initiatives in a positive and construction manner at all times. Acquire comprehensive knowledge of the software involved to assist in determining what the procedural issues versus system/application deficiencies are. Emphasize timeliness, accuracy, security and the importance of these functions in the clinical application. Assist the clinical staff in the efficient use of the current software. Assist to problem solve application and workflow issues and work through barriers to achieve results by collaborating effectively with users and the IT staff. Attend education programs on site and off site as required. Associated topics: assistant, customer support, desk, edi, excel, help desk, msword, system support, technical support specialist, troubleshoot
Virginia Economic Development Partnership
Richmond, Virginia
VIDEOGRAPHER/EDITOR The Virginia Economic Development Partnership (VEDP) is seeking an experienced videographer and video editor to join the Video Services Division within VEDP's Virginia Talent Accelerator Program. The core responsibilities will be to shoot high quality video on the Sony FS-7 Camera as we gather material for training and recruitment video projects that are fully customized to a client company's unique processes, equipment, procedures and standards. These services will be part of a comprehensive suite which includes training in leadership, collaboration skills, quality systems, and automation technologies as well as advertisements for recruitment in these companies. The candidate must also have proven skills in editing with Adobe Premiere Pro software and have capabilities in video and graphics programs like After Effects and Photoshop. The candidate will be working on a three-person team that consists of the Managing Director | Producer/Writer/Editor and another Videographer/Editor. This is a unique opportunity to work with the world's most prestigious companies as they deploy leading edge technologies at their new or expanding Virginia locations. You will do this as an employee of VEDP, which offers a highly attractive compensation package, featuring a defined benefit retirement program that fully vests in just five years. The position reports directly to the Managing Director of Video Services in the Virginia Talent Accelerator Program. In addition to shooting and editing, the Candidate will work in collaboration with members of the Virginia Talent Accelerator Program, including; Instructional Designers, a team of Talent Acquisition specialists, and a team of Graphic Artists and Animators. Responsibilities: Shoot and Edit video projects from start to finish. Manage and Maintain camera gear to ensure we are ready to shoot footage in any given situation. Assist in producing videos by organizing and setting up video shoots. Participate in video strategy sessions to determine creative direction of projects. Skills: Ability to set up, calibrate and shoot quality footage with the Sony FS7 camera as well as other devices like the GoPro. Ability to shoot steady hand-held and tripod-based footage while composing quality images. Ability to capture manufacturing processes in real time. Ability to set up lighting in all settings with a high degree of professional quality, including use of a studio green screen. Collaborative and open-minded with a high degree of enthusiasm and a willingness to deliver results in all circumstances Verbal and written communication expertise Excels under pressure, in a fast-paced, high-profile work environment Enjoys meeting needs/deadlines of internal and external customers Experience required: At least 5 years of experience lighting, shooting and editing broadcast quality videos in a corporate environment Verbal and written communication expertise Experience with Adobe Creative Suite Bachelor's degree in a relevant field is required. Experience desired: Substantial experience developing and delivering video to support training in manufacturing environments. Substantial experience with tending to camera equipment to maintain high quality performance. Experience in editing video productions from start to finish on Adobe Premiere Pro. Experience in creating 2-D animation with After Effects Experience in recording sound on location environments Experience in shooting Green Screen All candidates must apply through our website . A valid Virginia driver's license is required. Application deadline: August 9, 2019. VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. It is VEDP's intent that its employment and personnel policies and practices conform to all applicable federal, state and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1- or . TDD 1- PI
04/17/2021
Full time
VIDEOGRAPHER/EDITOR The Virginia Economic Development Partnership (VEDP) is seeking an experienced videographer and video editor to join the Video Services Division within VEDP's Virginia Talent Accelerator Program. The core responsibilities will be to shoot high quality video on the Sony FS-7 Camera as we gather material for training and recruitment video projects that are fully customized to a client company's unique processes, equipment, procedures and standards. These services will be part of a comprehensive suite which includes training in leadership, collaboration skills, quality systems, and automation technologies as well as advertisements for recruitment in these companies. The candidate must also have proven skills in editing with Adobe Premiere Pro software and have capabilities in video and graphics programs like After Effects and Photoshop. The candidate will be working on a three-person team that consists of the Managing Director | Producer/Writer/Editor and another Videographer/Editor. This is a unique opportunity to work with the world's most prestigious companies as they deploy leading edge technologies at their new or expanding Virginia locations. You will do this as an employee of VEDP, which offers a highly attractive compensation package, featuring a defined benefit retirement program that fully vests in just five years. The position reports directly to the Managing Director of Video Services in the Virginia Talent Accelerator Program. In addition to shooting and editing, the Candidate will work in collaboration with members of the Virginia Talent Accelerator Program, including; Instructional Designers, a team of Talent Acquisition specialists, and a team of Graphic Artists and Animators. Responsibilities: Shoot and Edit video projects from start to finish. Manage and Maintain camera gear to ensure we are ready to shoot footage in any given situation. Assist in producing videos by organizing and setting up video shoots. Participate in video strategy sessions to determine creative direction of projects. Skills: Ability to set up, calibrate and shoot quality footage with the Sony FS7 camera as well as other devices like the GoPro. Ability to shoot steady hand-held and tripod-based footage while composing quality images. Ability to capture manufacturing processes in real time. Ability to set up lighting in all settings with a high degree of professional quality, including use of a studio green screen. Collaborative and open-minded with a high degree of enthusiasm and a willingness to deliver results in all circumstances Verbal and written communication expertise Excels under pressure, in a fast-paced, high-profile work environment Enjoys meeting needs/deadlines of internal and external customers Experience required: At least 5 years of experience lighting, shooting and editing broadcast quality videos in a corporate environment Verbal and written communication expertise Experience with Adobe Creative Suite Bachelor's degree in a relevant field is required. Experience desired: Substantial experience developing and delivering video to support training in manufacturing environments. Substantial experience with tending to camera equipment to maintain high quality performance. Experience in editing video productions from start to finish on Adobe Premiere Pro. Experience in creating 2-D animation with After Effects Experience in recording sound on location environments Experience in shooting Green Screen All candidates must apply through our website . A valid Virginia driver's license is required. Application deadline: August 9, 2019. VEDP is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or against otherwise qualified individuals with disabilities. It is VEDP's intent that its employment and personnel policies and practices conform to all applicable federal, state and local laws and regulations regarding non-discrimination and affirmative action. Applicants requiring more information or requiring assistance may contact VEDP Human Resources at 1- or . TDD 1- PI
General Description of Duties PREVIOUS APPLICANTS NEED NOT REAPPLY Initialsalary may be up to 15% above the minimum salary based on verified related education, experience, and training above the minimum requirements. This position is responsible for all enforcement cases and exhibits being brought before the Code Enforcement Board; investigation and enforcement of alleged violations of the Public Nuisance Code and ordinances under the jurisdiction of Leon County's DSEM Code Compliance Program;and the enforcement of alleged violations of Building and Construction regulations, Chapter 5 of the Leon County Code of Laws. NOTE: The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change. ESSENTIAL DUTIES Conducts ongoing investigations in response to verified complaints of Chapter 5 and Chapter 14, Public Nuisance in Leon County. Conducts follow-up inspections and compliance activity associated with building code violations within the Division (predominantly unpermitted construction activity). Makes thorough and accurate inspections for the Code Compliance Program and determines proper enforcement action according to site evaluation. Prepares written correspondence to potential violators (Official Notice of Violation). Conducts follow-up investigations and inspections of complaints resulting from previously verified violations on monthly basis or as needed and determines compliance. Provides weekly written reports to the Division Director on workload and efficiency measures. Proactively manages caseload to maximize compliance and to investigate complaints in a timely manner. Coordinates and prepares violations cases for presentation before the Code Enforcement Board or other oversight body (may include additional legal action and would appear in court as an expert witness as required). Attends Code Enforcement Board meetings and serves as a liaison between the Code Enforcement Board and various Leon County Departments. Processes all building code compliance related matters, anticipates questions to be asked, and performs thorough review of cases scheduled to come before the Code Enforcement Board. Coordinates intra- and inter-departmental staff, prepares and presents cases to the Code Enforcement Board regarding Chapters 5, 10, and 14 of the Leon County Codes. Provides expert testimony regarding cases that may be in violation of Chapters 5 and 14. Coordinates and interacts with other DSEM Divisions in order to provide efficient and effective follow-up to complaints. Processes complaints after establishing reasonable circumstances and routes to the various inspection sections; and/or refers complaints to other appropriate agencies within the County or State, according to established policies and procedures. Prepares technical reports and correspondence to encourage compliance with applicable laws and ordinances and uses special tools and skills in conducting daily activities. Enters and routes appropriate data in the Accela database, according to polices and procedures. In addition, provides oversight and follow-up to proper quality controls on established Accela activities. Assists in public education and public relations efforts as related to the Code Compliance Program. Prepare and assists in making presentations to citizens, special interest groups, administration, and elected officials regarding public nuisances when required. Provides information and assistance on public nuisance matters to citizens, special interest groups, administration, and elected officials. Meets with citizens, contractors, developers, architects, and engineers to ensure ongoing development activities are in conformity with County ordinances and other applicable rules and regulations. Establishes and coordinates creative and proactive programs in addressing junk and litter throughout the unincorporated area. Provides input for continuous improvement of processes. Performs enforcement activities as related to Building and Construction Regulations, Chapter 5 of the Leon County Code of Laws. Manages and maintains investigative data from Building Inspectors regarding verified complaints. Researches Chapter 5 for appropriate code(s) to apply in enforcement correspondence. Prepares written correspondence to potential violations (Official Notice of Violation). Coordinates and interacts with the Building Inspection Division in order to provide efficient and effective follow-up to complaints. Serves as back-up to route permits to Permit Processors after checking permit for correct licensing information via ProjectDox; check Accela to make sure license expiration date and insurance is current. Contact contractor/insurance company if information is not current. OTHER IMPORTANT OR MARGINAL DUTIES None. DIFFICULTY Work tasks involve specific knowledge of practices and procedures. The employee must be able to make decisions and to take enforcement actions independently within the guidelines provided by the department. Potentially confrontational situations occur on a regular basis which requires alert, quick, and effective decisions. The employee must be able to handle multiple cases within given time frames. Deadlines may be required by statutory and office procedures. The employee must be able to comfortably accept responsibility and to defend his or her actions to County officials and staff. The employee must utilize judgment and creativity in selecting guidelines to fit new and complex situations. Unique problems may require the employee to make compromises (under supervision) due to situations that may occur. RESPONSIBILITY: Supervision Received Work activities require significant independent judgment in determining work methods for the accomplishment of desired results. Employee must be autonomous, but may seek guidance where extenuating circumstances may cause strict interpretation of the codes to be overly burdensome. Supervision of Others None. INTERNAL AND EXTERNAL CUSTOMER CONTACT Employee has regular and frequent contact with all types of people within and outside the organization, representing the County in the interpretation of codes, policies, procedures and practices. EQUIPMENT AND TOOLS USED Personal computer, fax machine, data base software, car and/or truck are examples of tools and equipment that may be used. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is performed mainly outdoors with frequent exercise of moderate dexterity and speed as in repetitive operation of equipment. Employee must be able to withstand stressful conditions whenever confrontational situations arise or workload becomes intense. KNOWLEDGE, SKILLS, AND ABILITIES Ability to appear as an expert witness in court cases. Ability to write technical reports. Ability to work with numerous representatives from both the public and the private sector. Ability to communicate clearly, both verbally and in writing. Knowledge of conducting title searches, researching corporations, and code enforcement principles. Ability to interpret codes and policies. Ability to apply policies and codes in the field. Ability to make decisions within specified limits. Ability to utilize good judgment with regards to the public. Ability to prepare and present professional presentations. MINIMUM QUALIFICATIONS Requires graduation from an accredited four year college or university with a Bachelor's degree and two years of related work experience; or an equivalent combination of training and experience. NECESSARY SPECIAL REQUIREMENTS A valid State of Florida "Class E" Driver's License and have a favorable driving record. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check. FLSA STATUS: Non-exempt. Position is non-supervisory and primarily provides code inspection and enforcement services. Revision History: October 1, 1997; May 25, 2000; July 12, 2001; May 22, 2003; JDQ Date July 25, 2006; September 2010; January 13, 2021. Leon County Government offers an extensive benefit package for FULL TIME employees. EXECUTIVE LEVEL employee benefits are determined through contract negotiations. Below are some of the highlights. Medical Insurance-Employer and Employee Contributions Voluntary Dental Insurance Voluntary Vision Insurance Flexible Spending Accounts Group Term Life Insurance-Employer Paid Voluntary Supplemental Life Insurance Voluntary Long Term Disability Insurance Voluntary Legal Insurance Voluntary Individual Insurance Coverages with AFLAC & Colonial State of Florida Retirement Plan-Employer & Employee Contributions Voluntary 457(b) Deferred Compensation Savings for Retirement Retirement Savings Match-for-employees earning less than $50,000 Annual Leave Accrual Sick Leave Accrual 3 Personal Days Paid Parental Leave Tuition Assistance Program Employee Assistance Program Loans At Work Program 01 What is your highest level of education? Less than High School..... click apply for full job details
04/17/2021
Full time
General Description of Duties PREVIOUS APPLICANTS NEED NOT REAPPLY Initialsalary may be up to 15% above the minimum salary based on verified related education, experience, and training above the minimum requirements. This position is responsible for all enforcement cases and exhibits being brought before the Code Enforcement Board; investigation and enforcement of alleged violations of the Public Nuisance Code and ordinances under the jurisdiction of Leon County's DSEM Code Compliance Program;and the enforcement of alleged violations of Building and Construction regulations, Chapter 5 of the Leon County Code of Laws. NOTE: The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The Job Description Questionnaire (JDQ) reflects a more detailed description of the position. Neither the job description nor the JDQ constitutes an employment agreement. Both are subject to change as the needs of the County and requirements of the job change. ESSENTIAL DUTIES Conducts ongoing investigations in response to verified complaints of Chapter 5 and Chapter 14, Public Nuisance in Leon County. Conducts follow-up inspections and compliance activity associated with building code violations within the Division (predominantly unpermitted construction activity). Makes thorough and accurate inspections for the Code Compliance Program and determines proper enforcement action according to site evaluation. Prepares written correspondence to potential violators (Official Notice of Violation). Conducts follow-up investigations and inspections of complaints resulting from previously verified violations on monthly basis or as needed and determines compliance. Provides weekly written reports to the Division Director on workload and efficiency measures. Proactively manages caseload to maximize compliance and to investigate complaints in a timely manner. Coordinates and prepares violations cases for presentation before the Code Enforcement Board or other oversight body (may include additional legal action and would appear in court as an expert witness as required). Attends Code Enforcement Board meetings and serves as a liaison between the Code Enforcement Board and various Leon County Departments. Processes all building code compliance related matters, anticipates questions to be asked, and performs thorough review of cases scheduled to come before the Code Enforcement Board. Coordinates intra- and inter-departmental staff, prepares and presents cases to the Code Enforcement Board regarding Chapters 5, 10, and 14 of the Leon County Codes. Provides expert testimony regarding cases that may be in violation of Chapters 5 and 14. Coordinates and interacts with other DSEM Divisions in order to provide efficient and effective follow-up to complaints. Processes complaints after establishing reasonable circumstances and routes to the various inspection sections; and/or refers complaints to other appropriate agencies within the County or State, according to established policies and procedures. Prepares technical reports and correspondence to encourage compliance with applicable laws and ordinances and uses special tools and skills in conducting daily activities. Enters and routes appropriate data in the Accela database, according to polices and procedures. In addition, provides oversight and follow-up to proper quality controls on established Accela activities. Assists in public education and public relations efforts as related to the Code Compliance Program. Prepare and assists in making presentations to citizens, special interest groups, administration, and elected officials regarding public nuisances when required. Provides information and assistance on public nuisance matters to citizens, special interest groups, administration, and elected officials. Meets with citizens, contractors, developers, architects, and engineers to ensure ongoing development activities are in conformity with County ordinances and other applicable rules and regulations. Establishes and coordinates creative and proactive programs in addressing junk and litter throughout the unincorporated area. Provides input for continuous improvement of processes. Performs enforcement activities as related to Building and Construction Regulations, Chapter 5 of the Leon County Code of Laws. Manages and maintains investigative data from Building Inspectors regarding verified complaints. Researches Chapter 5 for appropriate code(s) to apply in enforcement correspondence. Prepares written correspondence to potential violations (Official Notice of Violation). Coordinates and interacts with the Building Inspection Division in order to provide efficient and effective follow-up to complaints. Serves as back-up to route permits to Permit Processors after checking permit for correct licensing information via ProjectDox; check Accela to make sure license expiration date and insurance is current. Contact contractor/insurance company if information is not current. OTHER IMPORTANT OR MARGINAL DUTIES None. DIFFICULTY Work tasks involve specific knowledge of practices and procedures. The employee must be able to make decisions and to take enforcement actions independently within the guidelines provided by the department. Potentially confrontational situations occur on a regular basis which requires alert, quick, and effective decisions. The employee must be able to handle multiple cases within given time frames. Deadlines may be required by statutory and office procedures. The employee must be able to comfortably accept responsibility and to defend his or her actions to County officials and staff. The employee must utilize judgment and creativity in selecting guidelines to fit new and complex situations. Unique problems may require the employee to make compromises (under supervision) due to situations that may occur. RESPONSIBILITY: Supervision Received Work activities require significant independent judgment in determining work methods for the accomplishment of desired results. Employee must be autonomous, but may seek guidance where extenuating circumstances may cause strict interpretation of the codes to be overly burdensome. Supervision of Others None. INTERNAL AND EXTERNAL CUSTOMER CONTACT Employee has regular and frequent contact with all types of people within and outside the organization, representing the County in the interpretation of codes, policies, procedures and practices. EQUIPMENT AND TOOLS USED Personal computer, fax machine, data base software, car and/or truck are examples of tools and equipment that may be used. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is performed mainly outdoors with frequent exercise of moderate dexterity and speed as in repetitive operation of equipment. Employee must be able to withstand stressful conditions whenever confrontational situations arise or workload becomes intense. KNOWLEDGE, SKILLS, AND ABILITIES Ability to appear as an expert witness in court cases. Ability to write technical reports. Ability to work with numerous representatives from both the public and the private sector. Ability to communicate clearly, both verbally and in writing. Knowledge of conducting title searches, researching corporations, and code enforcement principles. Ability to interpret codes and policies. Ability to apply policies and codes in the field. Ability to make decisions within specified limits. Ability to utilize good judgment with regards to the public. Ability to prepare and present professional presentations. MINIMUM QUALIFICATIONS Requires graduation from an accredited four year college or university with a Bachelor's degree and two years of related work experience; or an equivalent combination of training and experience. NECESSARY SPECIAL REQUIREMENTS A valid State of Florida "Class E" Driver's License and have a favorable driving record. SELECTION GUIDELINES Formal application, rating of education and experience; oral interview and reference check. FLSA STATUS: Non-exempt. Position is non-supervisory and primarily provides code inspection and enforcement services. Revision History: October 1, 1997; May 25, 2000; July 12, 2001; May 22, 2003; JDQ Date July 25, 2006; September 2010; January 13, 2021. Leon County Government offers an extensive benefit package for FULL TIME employees. EXECUTIVE LEVEL employee benefits are determined through contract negotiations. Below are some of the highlights. Medical Insurance-Employer and Employee Contributions Voluntary Dental Insurance Voluntary Vision Insurance Flexible Spending Accounts Group Term Life Insurance-Employer Paid Voluntary Supplemental Life Insurance Voluntary Long Term Disability Insurance Voluntary Legal Insurance Voluntary Individual Insurance Coverages with AFLAC & Colonial State of Florida Retirement Plan-Employer & Employee Contributions Voluntary 457(b) Deferred Compensation Savings for Retirement Retirement Savings Match-for-employees earning less than $50,000 Annual Leave Accrual Sick Leave Accrual 3 Personal Days Paid Parental Leave Tuition Assistance Program Employee Assistance Program Loans At Work Program 01 What is your highest level of education? Less than High School..... click apply for full job details
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
04/17/2021
Full time
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
Our Team Technology Services Group (TSG) is the technology enabler for our firm. Our services provide a strong, resilient, and stable platform to host business processes while enabling innovation Our TSG Production Services team provides a full IT service management life-cycle across all TSG applications and infrastructure support. Our mission is to provide a controlled, secure, and predictable production environment. The Role As an Active Directory Administrator, you are a subject matter expert that has global responsibility for the design and configuration of the Active Directory and Windows Server environment. Key Responsibilities: Design and architect a global Active Directory Infrastructure, including, design and implementation of Group Policy, domain consolidation for large scale organizations. Utilize logical problem solving to find creative solutions to problems in the environment on a broad scale. Plan and execute Active Directory Domain level upgrades. Plan and design Group Policy Objects as requested to ensure compliance of company policies for servers and user end-point devices. Troubleshoot and resolve Active Directory, GPO, and password/identity management systems. Works with an automation mind set. Proven expertise in the use and creation of powershell scripts. Work with stakeholders and other technical teams to collect business and technical requirements and design / deliver enterprise level solutions. Create and update technical documentation of operating procedures as needed. Serve as a technical expert for Level 1/2/3 support groups. Oversee the architecture and design of the global backup and recovery of Active Directory. Collaborate and communicates with architects with internal departments and vendor partners. Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate. Support IT goals and objectives including measures and projects. Provide problem solving leadership based on experience with the technology. Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations. Review domain level rights and privileges and perform changes to the same as appropriate. Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization and documentation of Windows infrastructure. Follow and apply configuration and security standards and policies within a defined Change Management process. Establish/recommend policies on system use and services. Perform common administrative tasks. Support of a distributed MS Windows-based network. Must possess proven experience working with a large enterprise distributed computing environment. These experiences should include: Directory Services Infrastructure architect/design/support Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units. This person is a subject matter expert in several of the tools/technologies used in the space. Leads the development infrastructure engineering growth strategies and initiatives. Leads initiatives to analyze complex infrastructure problems to be solved with advanced design. Leads the evaluation of the effectiveness of the organization's existing infrastructure technology and tools. Analyzes trends to develop strategy for the implementation of upgrades that will enhance the reliability, Resiliency and efficiency of the IT infrastructure. Provides leadership to execute project plans and performance requirements for all stages/phases through the management of human capital resources. This person is a subject matter expert in at least one of the tools/techologies used in the space. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Manages the processes for ensuring that all systems/applications/software/hardware are compliant with Corporate policy/procedures. Monitors project plans and budgets. Works closely with external vendors, internal partners and busienss teams to provide infrastructure/tool needs. Works with Application Development and Quality Assurance, Testing and Business teams to understand infrastructure needs during the development, testing and production BAU processes. Ensures these needs are taken into account when developing infrastructure. Acts as escalation point for major incidents. Leads strategy to increase automation across the organization. Contributes to the achievement of multiple teams' objectives Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus Qualifications QUALIFICATIONS Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus 8-10 years of directly related experience supporting Active Directory operations and engineering with increasing responsibility. Certifications: MCSE: Server Infrastructure, MCSA: Windows Server 2012. Proven expertise in designing and architecting domain consolidation projects. Proven expertise in designing and architecting Azure AD. Should have a strong working knowledge of AD Connect and PTA. Must possess proven experience working with a large enterprise distributed computing environment. These experiences should include: Directory Services Infrastructure architect/design/support Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-New York-New York Internal Jobcode: 96147 Job: Information Technology Organization: Technology Services Group-HR06725 Requisition Number:
04/17/2021
Full time
Our Team Technology Services Group (TSG) is the technology enabler for our firm. Our services provide a strong, resilient, and stable platform to host business processes while enabling innovation Our TSG Production Services team provides a full IT service management life-cycle across all TSG applications and infrastructure support. Our mission is to provide a controlled, secure, and predictable production environment. The Role As an Active Directory Administrator, you are a subject matter expert that has global responsibility for the design and configuration of the Active Directory and Windows Server environment. Key Responsibilities: Design and architect a global Active Directory Infrastructure, including, design and implementation of Group Policy, domain consolidation for large scale organizations. Utilize logical problem solving to find creative solutions to problems in the environment on a broad scale. Plan and execute Active Directory Domain level upgrades. Plan and design Group Policy Objects as requested to ensure compliance of company policies for servers and user end-point devices. Troubleshoot and resolve Active Directory, GPO, and password/identity management systems. Works with an automation mind set. Proven expertise in the use and creation of powershell scripts. Work with stakeholders and other technical teams to collect business and technical requirements and design / deliver enterprise level solutions. Create and update technical documentation of operating procedures as needed. Serve as a technical expert for Level 1/2/3 support groups. Oversee the architecture and design of the global backup and recovery of Active Directory. Collaborate and communicates with architects with internal departments and vendor partners. Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate. Support IT goals and objectives including measures and projects. Provide problem solving leadership based on experience with the technology. Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations. Review domain level rights and privileges and perform changes to the same as appropriate. Collaborate in assessing current and expected Windows infrastructure needs, configuration, maintenance, optimization and documentation of Windows infrastructure. Follow and apply configuration and security standards and policies within a defined Change Management process. Establish/recommend policies on system use and services. Perform common administrative tasks. Support of a distributed MS Windows-based network. Must possess proven experience working with a large enterprise distributed computing environment. These experiences should include: Directory Services Infrastructure architect/design/support Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units. This person is a subject matter expert in several of the tools/technologies used in the space. Leads the development infrastructure engineering growth strategies and initiatives. Leads initiatives to analyze complex infrastructure problems to be solved with advanced design. Leads the evaluation of the effectiveness of the organization's existing infrastructure technology and tools. Analyzes trends to develop strategy for the implementation of upgrades that will enhance the reliability, Resiliency and efficiency of the IT infrastructure. Provides leadership to execute project plans and performance requirements for all stages/phases through the management of human capital resources. This person is a subject matter expert in at least one of the tools/techologies used in the space. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Participates in or leads initiatives to analyze infrastructure problems to be solved with advanced design. Utilizes standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results. Manages the processes for ensuring that all systems/applications/software/hardware are compliant with Corporate policy/procedures. Monitors project plans and budgets. Works closely with external vendors, internal partners and busienss teams to provide infrastructure/tool needs. Works with Application Development and Quality Assurance, Testing and Business teams to understand infrastructure needs during the development, testing and production BAU processes. Ensures these needs are taken into account when developing infrastructure. Acts as escalation point for major incidents. Leads strategy to increase automation across the organization. Contributes to the achievement of multiple teams' objectives Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus Qualifications QUALIFICATIONS Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred 10-12 years of related experience required; experience in the securities or financial services industry is a plus 8-10 years of directly related experience supporting Active Directory operations and engineering with increasing responsibility. Certifications: MCSE: Server Infrastructure, MCSA: Windows Server 2012. Proven expertise in designing and architecting domain consolidation projects. Proven expertise in designing and architecting Azure AD. Should have a strong working knowledge of AD Connect and PTA. Must possess proven experience working with a large enterprise distributed computing environment. These experiences should include: Directory Services Infrastructure architect/design/support Strong understanding of architecting and configuring Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-New York-New York Internal Jobcode: 96147 Job: Information Technology Organization: Technology Services Group-HR06725 Requisition Number:
Mitchell Community College
Statesville, North Carolina
Software Development Instructor - Salary $4,710.00 - $7,070.00 Monthly Location - Mooresville Campus Job Type - Full Time Division - Instruction Job Number - 21-F02 Closing 4/19/:00 AM Eastern Description Benefits Job Summary Full-time Curriculum Information Technology Faculty are responsible for the delivery of instruction to community college students pursuing associate degrees, diplomas, or certificates. Instructional activities require subject matter expertise and thorough preparation for every class meeting. Other responsibilities include the completion of necessary paperwork, responding to requests from your immediate supervisor, and attending required meetings and trainings. We are searching for faculty members to join our collaborative team and to teach courses primarily in the Software Development Programs of Study. Courses include but not limited to: CIS 110 Introduction to Computers CIS 115 Introduction to Programming and Logic (currently using Python) CTI 110 Web, Programming, and Database Foundation CSC 134 C++ Programming CSC 151 JAVA Programming CSC 234 Advanced C++ Programming CSC 249 Data Structure and Algorithms (will use Java) CSC 251 Advanced JAVA Programming CSC 289 Programming Capstone Project WEB 151 Mobile Application Development I (currently using Android Studio) WEB 251 Mobile Application Development II (currently using Android Studio) Essential Duties and Responsibilities Essential Duties and Responsibilities: Instructional Activities: follow appropriate course goals and objectives along with evaluation methods which accurately measure student learning be thoroughly prepared for each instructional responsibility, regardless of setting maintain an up-to-date syllabus for each course using the approved syllabus template be present for the entire scheduled instructional times or provide appropriate class coverage plans to the Program Coordinator and Executive Director in the case of necessary absences ensure instructional materials comply with Americans with Disabilities Act (ADA) guidelines apply varying teaching methods to ensure concepts are conveyed to students We are searching for faculty members to join our collaborative team and to teach courses primarily in the Software Development Programs of Study. Courses include but not limited to: CIS 110 Introduction to Computers CIS 115 Introduction to Programming and Logic (currently using Python) CTI 110 Web, Programming, and Database Foundation CSC 134 C++ Programming CSC 151 JAVA Programming CSC 234 Advanced C++ Programming CSC 249 Data Structure and Algorithms (will use Java) CSC 251 Advanced JAVA Programming CSC 289 Programming Capstone Project WEB 151 Mobile Application Development I (currently using Android Studio) WEB 251 Mobile Application Development II (currently using Android Studio) Knowledge, Skills, Abilities, Education and Experience Requirements Minimum Education Requirements: Master's Degree in Computer Science or related discipline requiring extensive use of software development skills Knowledge, Skills and Abilities: knowledge of current trends in IT excellent communicator (written and verbal communication skills) excellent organizational and time management skills student-centered ability to present technology information in an understandable format Education and Experience: experience in programming in Java, C++, and Python experience with various IDEs such as Visual Studio, Android Studio, NetBeans, Eclipse, Python Idle, etc. experience teaching in an LMS online environment subject matter education and/or training and experience that have both the breadth and depth needed to ensure effective teaching in the appropriate subject areas per the guidelines as adopted by the Southern Association of Colleges and Schools and any appropriate governing agency experience with diverse populations strongly preferred demonstrated experience in teaching in a community college setting is a plus Additional Information - Related Responsibilities: complete and submit in a timely manner paperwork such as grade reports, financial forms, class coverage forms and others as necessary for the efficient and effective operation of the College work with Program Chair or Executive Director to order needed equipment and supplies comply with College policies and procedures work cooperatively with faculty, staff and students in a congenial and professional manner exhibit a commitment to community college education and the concept of a learning-centered, open admissions institution demonstrated effective and professional written and oral communication skills and organizational skills install software on lab computers as needed work with other IT Faculty to maintain computer labs and networking environment in all IT designated classrooms develop engaging video-based instructional content commitment to the College's diversity and inclusion initiatives Agency - Mitchell Community College Address - 500 West Broad Street Statesville, North Carolina, 28677 Phone - Website - recblid xsk6m38463b24gd568t3e92q9gd7kf
04/17/2021
Full time
Software Development Instructor - Salary $4,710.00 - $7,070.00 Monthly Location - Mooresville Campus Job Type - Full Time Division - Instruction Job Number - 21-F02 Closing 4/19/:00 AM Eastern Description Benefits Job Summary Full-time Curriculum Information Technology Faculty are responsible for the delivery of instruction to community college students pursuing associate degrees, diplomas, or certificates. Instructional activities require subject matter expertise and thorough preparation for every class meeting. Other responsibilities include the completion of necessary paperwork, responding to requests from your immediate supervisor, and attending required meetings and trainings. We are searching for faculty members to join our collaborative team and to teach courses primarily in the Software Development Programs of Study. Courses include but not limited to: CIS 110 Introduction to Computers CIS 115 Introduction to Programming and Logic (currently using Python) CTI 110 Web, Programming, and Database Foundation CSC 134 C++ Programming CSC 151 JAVA Programming CSC 234 Advanced C++ Programming CSC 249 Data Structure and Algorithms (will use Java) CSC 251 Advanced JAVA Programming CSC 289 Programming Capstone Project WEB 151 Mobile Application Development I (currently using Android Studio) WEB 251 Mobile Application Development II (currently using Android Studio) Essential Duties and Responsibilities Essential Duties and Responsibilities: Instructional Activities: follow appropriate course goals and objectives along with evaluation methods which accurately measure student learning be thoroughly prepared for each instructional responsibility, regardless of setting maintain an up-to-date syllabus for each course using the approved syllabus template be present for the entire scheduled instructional times or provide appropriate class coverage plans to the Program Coordinator and Executive Director in the case of necessary absences ensure instructional materials comply with Americans with Disabilities Act (ADA) guidelines apply varying teaching methods to ensure concepts are conveyed to students We are searching for faculty members to join our collaborative team and to teach courses primarily in the Software Development Programs of Study. Courses include but not limited to: CIS 110 Introduction to Computers CIS 115 Introduction to Programming and Logic (currently using Python) CTI 110 Web, Programming, and Database Foundation CSC 134 C++ Programming CSC 151 JAVA Programming CSC 234 Advanced C++ Programming CSC 249 Data Structure and Algorithms (will use Java) CSC 251 Advanced JAVA Programming CSC 289 Programming Capstone Project WEB 151 Mobile Application Development I (currently using Android Studio) WEB 251 Mobile Application Development II (currently using Android Studio) Knowledge, Skills, Abilities, Education and Experience Requirements Minimum Education Requirements: Master's Degree in Computer Science or related discipline requiring extensive use of software development skills Knowledge, Skills and Abilities: knowledge of current trends in IT excellent communicator (written and verbal communication skills) excellent organizational and time management skills student-centered ability to present technology information in an understandable format Education and Experience: experience in programming in Java, C++, and Python experience with various IDEs such as Visual Studio, Android Studio, NetBeans, Eclipse, Python Idle, etc. experience teaching in an LMS online environment subject matter education and/or training and experience that have both the breadth and depth needed to ensure effective teaching in the appropriate subject areas per the guidelines as adopted by the Southern Association of Colleges and Schools and any appropriate governing agency experience with diverse populations strongly preferred demonstrated experience in teaching in a community college setting is a plus Additional Information - Related Responsibilities: complete and submit in a timely manner paperwork such as grade reports, financial forms, class coverage forms and others as necessary for the efficient and effective operation of the College work with Program Chair or Executive Director to order needed equipment and supplies comply with College policies and procedures work cooperatively with faculty, staff and students in a congenial and professional manner exhibit a commitment to community college education and the concept of a learning-centered, open admissions institution demonstrated effective and professional written and oral communication skills and organizational skills install software on lab computers as needed work with other IT Faculty to maintain computer labs and networking environment in all IT designated classrooms develop engaging video-based instructional content commitment to the College's diversity and inclusion initiatives Agency - Mitchell Community College Address - 500 West Broad Street Statesville, North Carolina, 28677 Phone - Website - recblid xsk6m38463b24gd568t3e92q9gd7kf
RESPONSIBILITIES: Kforce has a client that is seeking a remote Service Desk Admin in Phoenix, AZ. Responsibilities: * Conduct training programs designed to educate an organization's computer users about basic and specialized applications * Lead and/or participate in special projects, some of which may require travel * Assist with training of new teammates * Coordinate/Implement/Assist with installing and migration of machines to Microsoft Intune * Maintain/Install end user software and hardware and troubleshoot/resolve issues in a timely manner: Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications * Install/configure Windows, MS Office, Security Software, and essential applications * Active Directory Users and Computers and Security Groups/Citrix App-Center users and publications /Web applications/Physical Security (proximity cards) * Monitor and respond to electronic tickets and phone calls from internal and external clients for both trouble and task-oriented issues, and provide clearly written documentation regarding the problem, task, and resolution * Routers and switches, AV equipment, Printers, Security Systems and Proximity key card systems/Cable management; Maintain a clean and orderly IT storage area * Attend meetings both locally, and via teleconference; Meet with local vendors and technicians; Respond to email and communicator messages; Maintain a written spreadsheet of all current IT hardware * Maintains Active Directory Users and Computers, passwords, data integrity and file system security for the desktop and thin client environment * Publishes applications and documents in Citrix Studio REQUIREMENTS: * High School diploma/GED or equivalent required; Bachelor's degree in a technical field is preferred * Network + and A + certifications are preferred * 2 years of progressively responsible experience in related roles * Experience working in Citrix App-Center and with Thin clients is a plus * Experience installing Windows 10 and troubleshooting/resolving desktop and laptop software and hardware issues is required * Microsoft Office proficiency * Ability to work independently and in a team environment; perform follow through on tasks * Excellent troubleshooting, problem-solving, and customer service skills * Excellent attention to detail and organizational skills * Experience in installing applications, and other policies through Microsoft Intune * Excellent verbal, written and interpersonal communication skills * Ability to interact with clients in a professional manner over the phone, in person, and in writing * Ability to work in a fast-paced work environment and support on-site and remote end-users * Ability to keep abreast of the latest developments in hardware and software technologies * Ability to maintain software and hardware inventory * Ability to multi-task and prioritize/re-prioritize work * Responsive and able to deliver the highest level of customer service Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice
04/17/2021
Full time
RESPONSIBILITIES: Kforce has a client that is seeking a remote Service Desk Admin in Phoenix, AZ. Responsibilities: * Conduct training programs designed to educate an organization's computer users about basic and specialized applications * Lead and/or participate in special projects, some of which may require travel * Assist with training of new teammates * Coordinate/Implement/Assist with installing and migration of machines to Microsoft Intune * Maintain/Install end user software and hardware and troubleshoot/resolve issues in a timely manner: Laptops/Desktops/Thin clients/peripheral devices/MS Windows OS/MS Office/ Local and web-based applications * Install/configure Windows, MS Office, Security Software, and essential applications * Active Directory Users and Computers and Security Groups/Citrix App-Center users and publications /Web applications/Physical Security (proximity cards) * Monitor and respond to electronic tickets and phone calls from internal and external clients for both trouble and task-oriented issues, and provide clearly written documentation regarding the problem, task, and resolution * Routers and switches, AV equipment, Printers, Security Systems and Proximity key card systems/Cable management; Maintain a clean and orderly IT storage area * Attend meetings both locally, and via teleconference; Meet with local vendors and technicians; Respond to email and communicator messages; Maintain a written spreadsheet of all current IT hardware * Maintains Active Directory Users and Computers, passwords, data integrity and file system security for the desktop and thin client environment * Publishes applications and documents in Citrix Studio REQUIREMENTS: * High School diploma/GED or equivalent required; Bachelor's degree in a technical field is preferred * Network + and A + certifications are preferred * 2 years of progressively responsible experience in related roles * Experience working in Citrix App-Center and with Thin clients is a plus * Experience installing Windows 10 and troubleshooting/resolving desktop and laptop software and hardware issues is required * Microsoft Office proficiency * Ability to work independently and in a team environment; perform follow through on tasks * Excellent troubleshooting, problem-solving, and customer service skills * Excellent attention to detail and organizational skills * Experience in installing applications, and other policies through Microsoft Intune * Excellent verbal, written and interpersonal communication skills * Ability to interact with clients in a professional manner over the phone, in person, and in writing * Ability to work in a fast-paced work environment and support on-site and remote end-users * Ability to keep abreast of the latest developments in hardware and software technologies * Ability to maintain software and hardware inventory * Ability to multi-task and prioritize/re-prioritize work * Responsive and able to deliver the highest level of customer service Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice
Guilford Technical Community College
Jamestown, North Carolina
# RPM The Workforce & Continuing Education ( WCE ) Schedule Coordinator is responsible for the WCE Schedule of Classes in conjunction with the Director of Instructional Support Services and Special Projects and the colleges WCE divisions by reviewing and verifying schedule input, identifying incomplete information, and assessing possible impact to the overall WCE Schedule of Classes and registration. Advises and troubleshoots with the Director of Instructional Support Services and Special Projects regarding scheduling matters and room assignments; monitors scheduling publication deadlines and guidelines, and compiles continuing education schedule for publication. Requires in-depth knowledge of program or operation. Initiates or completes projects, coordinates operations and delivers services. Duties/Functions In coordination with the Director of Instructional Support Services and Special Projects, conducts rigorous analysis of WCE departmental schedules and makes recommendations for improvement. Analysis includes, but is not limited to, compliance with NCCCS semester date requirements, specific course information (hours, title, course codes), and billing information. Advises and assists WCE directors, coordinators, and administrative assistants on processes and procedures dealing with the WCE Scheduling process. Coordinates, processes, and ensures accuracy of the course section/meeting record database necessary for the student record system to include begin-end, add-drop, refund and census dates, course, fees, course requirements and prerequisites, class limits, and staffing. Coordinates the production of the WCE schedule ensuring adherence to proper publication requirements, enrollment management policies and practices. Analyzes database system and processes recommended changes as related to course, registration, and room scheduling systems. Ensures that course data is encoded accurately for web schedule presentation. Trains and advises new WCE directors and coordinators in correct usage of electronic scheduling system. Develops, evaluates, and maintains documentation of all processes and procedures related to the WCE Schedule Coordinator functions. Coordinates and maintains classroom assignments for all WCE courses. In conjunction with the Instructional Schedule Coordinator, serves as the functional coordinator for the implementation and maintenance of the Astra Schedule scheduling software. Maintains awareness of integration of course/schedule/audit functions and interfaces with other college staff appropriately. Provides backup and support for the Instructional Schedule Coordinator. Demonstrate and model the Colleges employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork Serves as the WCE scheduling office liaison on committees. Participates in implementation of new systems or processes to include application, testing and conversion. Performs all other related duties as assigned. Difficult Challenges Balancing scheduling requests of various departments Contacts Daily: WCE Directors, coordinators, and administrative assistants Daily: Instructional Support Services Staff Education Required Associates degree from a regionally accredited college/university Education Preferred Bachelors degree from a regionally accredited college/university Experience Required Three years of experience coordinating and analyzing a complex schedule of courses/events utilizing integrated database systems and software applications. Experience Preferred Greater than three years of experience coordinating and analyzing a complex schedule of courses/events utilizing integrated database systems and software applications. Experience with an educationally-based relational database system (e.g., Colleague, Banner, etc.). Experience with complex technology solutions currently available for course schedule development (e.g., College Net, Ad Astra, etc.). Experience with community college continuing education department KSA Required Ability to implement multiple projects simultaneously. Demonstrated ability to work independently and to initiate new projects. KSA Preferred Department/Job Specific Requirements Must become proficient in Colleague screens used for building, scheduling, and maintaining course sections. Applicable criminal background check required. Some travel involved for training, conferences, etc. The following training is required and must be completed within the first 6 months of hire. Plus, some training will need to be completed annually or as frequently as required by the certifying agency, if noted below. Safety Related Training: Bloodborne Pathogens Annually Emergency Action Plans\Emergency Equipment (incl. Fire Extinguisher) Annually E-Vac Chair Annually The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: Ethics Safety/Shooter on Campus Personal Information Protection Training ( PIP ) Anti-Discrimination/Harassment & Title IX Other training may be required as determined applicable. Physical Demands Physical Activity:Primarily sitting Environmental Hazard(s): Lifting:20 Posting Type Staff recblid bn28ekmnyz5bl6zezgx45unzb6tz7i
04/17/2021
Full time
# RPM The Workforce & Continuing Education ( WCE ) Schedule Coordinator is responsible for the WCE Schedule of Classes in conjunction with the Director of Instructional Support Services and Special Projects and the colleges WCE divisions by reviewing and verifying schedule input, identifying incomplete information, and assessing possible impact to the overall WCE Schedule of Classes and registration. Advises and troubleshoots with the Director of Instructional Support Services and Special Projects regarding scheduling matters and room assignments; monitors scheduling publication deadlines and guidelines, and compiles continuing education schedule for publication. Requires in-depth knowledge of program or operation. Initiates or completes projects, coordinates operations and delivers services. Duties/Functions In coordination with the Director of Instructional Support Services and Special Projects, conducts rigorous analysis of WCE departmental schedules and makes recommendations for improvement. Analysis includes, but is not limited to, compliance with NCCCS semester date requirements, specific course information (hours, title, course codes), and billing information. Advises and assists WCE directors, coordinators, and administrative assistants on processes and procedures dealing with the WCE Scheduling process. Coordinates, processes, and ensures accuracy of the course section/meeting record database necessary for the student record system to include begin-end, add-drop, refund and census dates, course, fees, course requirements and prerequisites, class limits, and staffing. Coordinates the production of the WCE schedule ensuring adherence to proper publication requirements, enrollment management policies and practices. Analyzes database system and processes recommended changes as related to course, registration, and room scheduling systems. Ensures that course data is encoded accurately for web schedule presentation. Trains and advises new WCE directors and coordinators in correct usage of electronic scheduling system. Develops, evaluates, and maintains documentation of all processes and procedures related to the WCE Schedule Coordinator functions. Coordinates and maintains classroom assignments for all WCE courses. In conjunction with the Instructional Schedule Coordinator, serves as the functional coordinator for the implementation and maintenance of the Astra Schedule scheduling software. Maintains awareness of integration of course/schedule/audit functions and interfaces with other college staff appropriately. Provides backup and support for the Instructional Schedule Coordinator. Demonstrate and model the Colleges employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork Serves as the WCE scheduling office liaison on committees. Participates in implementation of new systems or processes to include application, testing and conversion. Performs all other related duties as assigned. Difficult Challenges Balancing scheduling requests of various departments Contacts Daily: WCE Directors, coordinators, and administrative assistants Daily: Instructional Support Services Staff Education Required Associates degree from a regionally accredited college/university Education Preferred Bachelors degree from a regionally accredited college/university Experience Required Three years of experience coordinating and analyzing a complex schedule of courses/events utilizing integrated database systems and software applications. Experience Preferred Greater than three years of experience coordinating and analyzing a complex schedule of courses/events utilizing integrated database systems and software applications. Experience with an educationally-based relational database system (e.g., Colleague, Banner, etc.). Experience with complex technology solutions currently available for course schedule development (e.g., College Net, Ad Astra, etc.). Experience with community college continuing education department KSA Required Ability to implement multiple projects simultaneously. Demonstrated ability to work independently and to initiate new projects. KSA Preferred Department/Job Specific Requirements Must become proficient in Colleague screens used for building, scheduling, and maintaining course sections. Applicable criminal background check required. Some travel involved for training, conferences, etc. The following training is required and must be completed within the first 6 months of hire. Plus, some training will need to be completed annually or as frequently as required by the certifying agency, if noted below. Safety Related Training: Bloodborne Pathogens Annually Emergency Action Plans\Emergency Equipment (incl. Fire Extinguisher) Annually E-Vac Chair Annually The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: Ethics Safety/Shooter on Campus Personal Information Protection Training ( PIP ) Anti-Discrimination/Harassment & Title IX Other training may be required as determined applicable. Physical Demands Physical Activity:Primarily sitting Environmental Hazard(s): Lifting:20 Posting Type Staff recblid bn28ekmnyz5bl6zezgx45unzb6tz7i
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
04/17/2021
Full time
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
04/17/2021
Full time
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
04/17/2021
Full time
Champion Petfoods is expanding! We are excited to announce that we are looking for a Solutions Architect - Infor M3 ERP to join our rapidly growing company. With thirty years of growth in the global pet food sector, our ORIJEN and ACANA brands define our vision of being The Global Leader in Advancing Premium Food for Pets. If you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success by working in our award-winning company - we would love to hear from you. Summary Experience supporting and adopting new processes in the Infor M3 ERP is essential to this role. The Solutions Architect - Infor M3 ERP is an inquisitive and collaborative problem solver. Primary focus will be supporting, updating, and implementing new functions within the Infor M3 ERP. The SA will architect integrations from other systems to Infor M3 ERP as well as assist in implementations and integrations of other software applications. The SA will also work closely with various business units to understand requirements and business processes and translate those into technical & process-based requirements and solutions. The systems produced must satisfy Champion business needs (both functional and non-functional) while respecting many constraints: technology capability, human factors, security, integration, risks, scope, cost, quality, schedule, standards and resources. The Solutions Architect has a broad view of technology, business and is keenly aware of technology's role (and limitations) in producing effective business results. The SA will also act as a mentor to other staff and assist with training, onboarding and collaboration as required. Reporting to the Director, Enterprise Applications, this position is located in the Champion corporate office in Boulder, CO and requires some travel to other Champion locations (Post COVID). Responsibilities Manage, sustain, support, and grow the Infor M3 ERP Understand the challenges faced by Champion business units and help them develop business solutions that are consistent with, and in support of, Champion business requirements as well as IT strategic and tactical plans. Working with the IT Enterprise Applications and IT operations teams, and members of Champion business units, ensure that all IT solutions are understood in terms of scope, schedule, cost (initial and ongoing), required resources, and risk. Develop and maintain an application inventory, architecture, and standards that form a framework to move Champion forward with technology in an integrated, robust, cost-effective and sustainable way. Develop & maintain relationships with vendors and contractors that provides Champion with excellent value while supporting mutually beneficial outcomes. Drive for partnerships with our vendors and a high level of service delivered to Champion Petfoods Maintain a forward-looking view of the information technology industry and provide technology guidance to IT management on technology trends and directions. Make recommendations on the future directions for technology use in Champion. Perform other related duties as assigned. Requirements Post-Secondary Degree or Diploma in Computer Science or related discipline, with a focus on systems design and administration. At least eight years' relevant work experience. 5+ Year experience supporting, configuring and updating Infor M3 ERP system Experience in Infor MEC or StreamServe development considered an asset Demonstrated ability to create consensus between divergent groups of people through technical leadership, negotiations, debate and compromise while maintaining excellent relationships. Ability to effectively communicate both orally and in writing, including ability to explain technical concepts and theories to non-technical audiences. Fluent in English, both written and spoken. Strong overall knowledge of enterprise architecture concepts, programming techniques, software development cycles, and associated tools and platforms. Advanced knowledge of Enterprise/Web design/application principles and tools. Strong knowledge of the implementation and operation of cloud-based services (e.g. SaaS, PaaS, IaaS). Strong knowledge of IT infrastructure hardware and software. Strong knowledge of cyber security concepts and defensive measures. Knowledge of applicable IT laws and regulations. TOGAF or Zachman certification is desirable. Self-directed with ability to work successfully both independently and as part of a team. Must have and maintain a valid driver's license (other than motorcycle), ability to travel between the Company's locations, and willingness to accept temporary assignment(s) to additional Company locations. Some travel is required. Champion is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other status protected by applicable law.
Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (\ attachment.do?sys\ id=a39f83621bda4223cd4bcb91) . Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () You are the driving force behind our company. Start your career with Ryder today! SUMMARY The Senior Product Owner will help lead and deliver next-generation Ryder products and services. This role is a critical component to Ryder's complex software ecosystem in charge of championing the users and customers of the business as it executes the overall vision, strategy, and roadmap. The Senior Product Owner will support the Director Product Owner with steering a multi-disciplinary team comprising of product associates, designers, researchers, technologists, and logistics subject matter experts to discover and deliver innovative products that are valuable, reputable, and practical for Ryder's users and customers. With an in-depth understanding of Agile and Deep Thinking methodologies, the Senior Product Owner is essential to helping shape an impactful market experience as efficiently as possible for clients. Additionally, the Senior Product Owner will be knowledgeable in Design Thinking, bringing to bear a human-centered approach for discovering unmet opportunities through customer-centric techniques. A day in the life of the Senior Product Owner will include performing immersions with customers, account teams, and other users of the product, documenting use cases, business requirements, workflows, and personas for new product features, transferring knowledge to the Director Product Owner to build a backlog of features for the product road map, writing and presenting user stories to support feature development, providing support to the product development team, and performing demonstrations and overviews of the product as a subject matter expert. Combining strategic, high-level thinking with hands-on in-the-trenches tactics, this role requires a change agent with relentless curiosity about what is coming next in the world of supply chain innovation. This role will help translate the overall product vision into tangible user stories that will shape the design, development and deployment of a successful product. The Senior Product Owner will support the Product teams from concept to launch and beyond, and must thrive within a lean-matrixed, entrepreneurial environment. Success requires exceptional organizational, interpersonal and communication skills, along with an ability to solve problems collaboratively and dynamically on the fly. ESSENTIAL FUNCTIONS Develop, Launch & Support New Products Across Ryder. The Product Owner will help orchestrate the launch of products and subsequent releases of new features or capabilities for Ryder's business units. They will help the Product teams collaborate across functions and business units to successfully growth revenues and deliver value to both users and customers Wide Knowledge of Ryder Users and Customers. The Product Owner will be a subject matter specialist on the customer and user: their issues, pains, desires, how they think, how they work, and how they decide to interact with Ryder products. They will translate these needs into user stories and product deliverables to ensure a positive customer & user-centric experience Broad Knowledge of Data. The Product Owner will be a specialist of data integration and analytics, bringing the required qualitative (to understand why they are doing) and quantitative (to analyze data to surface meaningful insights) skills Deep Knowledge of the Logistics Market and Industry. The Product Manager will not only understand the industry in which Ryder is competing, but also the key trends and disruptors in supply chain technology, customer behaviors and expectations Knowledge of the Ryder Business. The Product Owner will be a subject matter specialist in the Ryder business, understanding the complexity of the supply chain world and the role that advanced products play within the Ryder ecosystem ADDITIONAL RESPONSIBILITIES Performs other duties as assigned. EDUCATION Bachelor's degree Business Administration, Supply Chain, Computer Science or equivalent. Master's degree MBA, Supply Chain, Computer Science or equivalent preferred. EXPERIENCE Six (6) years or more experience in product management, digital transformation, solution design, business planning, strategy development, competitive analysis and financial analysis. Eight (8) years or more experience in logistics, operations, engineering, agile development or solution development. Demonstrated experience in new product development preferred. Familiarity with global business practices affecting the supply chain. experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability. experienced in financial business case analysis to help support targeted return on investment. Demonstrated success in assessing, developing and deploying new offerings or incremental enhancements. preferred SKILLS Ability to lead Design Thinking activities to identify opportunities and define product strategies, including conducting competitive market analysis, customer research, capability and dependency analysis, defining objectives, and outlining key results. Ability to evaluate, prioritize, and determine what product experiences is built, identifying the core user stories that will deliver optimal learning, and establish a shared understanding for all stakeholders involved. Ability to partner with product design colleagues to design impactful user experiences based on the target user stories, features, and specifications, while leveraging interactive prototypes and lean practices. Ability to partner with data colleagues to identify the role that data, cloud, and intelligence play in the digital product, defining tactical opportunities to build into product roadmap. Ability to partner with technology teams to identify the platform and cloud capabilities required to support the product innovation, working closely with technology throughout the build, test, and release of the product. Ability to tell compelling stories that deliver insights about people and behavior both verbally and visually, in a way that generates empathy, emotion, and engagement. Ability to analyze and help develop competitive and profitable pricing strategies. Demonstrated skills in organizational group process, problem identification and resolution at both strategic and functional levels. Strong planning, time management, collaboration, decision making, organization and presentation skills. Proficiency in Agile Design Thinking methodology, with a focus on managing solution driven strategy plans to achieve goals. Ability to articulate issues, present "pros and cons" and provide solutions to next supervisory level. KNOWLEDGE Knowledge of supply chain management and third party logistics industries. ; advanced level. LICENSES TRAVEL 10-20% Job Category Product Development Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry. \#wd - provided by Dice
04/17/2021
Full time
Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide (\ attachment.do?sys\ id=a39f83621bda4223cd4bcb91) . Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () You are the driving force behind our company. Start your career with Ryder today! SUMMARY The Senior Product Owner will help lead and deliver next-generation Ryder products and services. This role is a critical component to Ryder's complex software ecosystem in charge of championing the users and customers of the business as it executes the overall vision, strategy, and roadmap. The Senior Product Owner will support the Director Product Owner with steering a multi-disciplinary team comprising of product associates, designers, researchers, technologists, and logistics subject matter experts to discover and deliver innovative products that are valuable, reputable, and practical for Ryder's users and customers. With an in-depth understanding of Agile and Deep Thinking methodologies, the Senior Product Owner is essential to helping shape an impactful market experience as efficiently as possible for clients. Additionally, the Senior Product Owner will be knowledgeable in Design Thinking, bringing to bear a human-centered approach for discovering unmet opportunities through customer-centric techniques. A day in the life of the Senior Product Owner will include performing immersions with customers, account teams, and other users of the product, documenting use cases, business requirements, workflows, and personas for new product features, transferring knowledge to the Director Product Owner to build a backlog of features for the product road map, writing and presenting user stories to support feature development, providing support to the product development team, and performing demonstrations and overviews of the product as a subject matter expert. Combining strategic, high-level thinking with hands-on in-the-trenches tactics, this role requires a change agent with relentless curiosity about what is coming next in the world of supply chain innovation. This role will help translate the overall product vision into tangible user stories that will shape the design, development and deployment of a successful product. The Senior Product Owner will support the Product teams from concept to launch and beyond, and must thrive within a lean-matrixed, entrepreneurial environment. Success requires exceptional organizational, interpersonal and communication skills, along with an ability to solve problems collaboratively and dynamically on the fly. ESSENTIAL FUNCTIONS Develop, Launch & Support New Products Across Ryder. The Product Owner will help orchestrate the launch of products and subsequent releases of new features or capabilities for Ryder's business units. They will help the Product teams collaborate across functions and business units to successfully growth revenues and deliver value to both users and customers Wide Knowledge of Ryder Users and Customers. The Product Owner will be a subject matter specialist on the customer and user: their issues, pains, desires, how they think, how they work, and how they decide to interact with Ryder products. They will translate these needs into user stories and product deliverables to ensure a positive customer & user-centric experience Broad Knowledge of Data. The Product Owner will be a specialist of data integration and analytics, bringing the required qualitative (to understand why they are doing) and quantitative (to analyze data to surface meaningful insights) skills Deep Knowledge of the Logistics Market and Industry. The Product Manager will not only understand the industry in which Ryder is competing, but also the key trends and disruptors in supply chain technology, customer behaviors and expectations Knowledge of the Ryder Business. The Product Owner will be a subject matter specialist in the Ryder business, understanding the complexity of the supply chain world and the role that advanced products play within the Ryder ecosystem ADDITIONAL RESPONSIBILITIES Performs other duties as assigned. EDUCATION Bachelor's degree Business Administration, Supply Chain, Computer Science or equivalent. Master's degree MBA, Supply Chain, Computer Science or equivalent preferred. EXPERIENCE Six (6) years or more experience in product management, digital transformation, solution design, business planning, strategy development, competitive analysis and financial analysis. Eight (8) years or more experience in logistics, operations, engineering, agile development or solution development. Demonstrated experience in new product development preferred. Familiarity with global business practices affecting the supply chain. experience with, or ability to understand, commercial implications of solutions proposed, potential areas of risk and methods to limit liability. experienced in financial business case analysis to help support targeted return on investment. Demonstrated success in assessing, developing and deploying new offerings or incremental enhancements. preferred SKILLS Ability to lead Design Thinking activities to identify opportunities and define product strategies, including conducting competitive market analysis, customer research, capability and dependency analysis, defining objectives, and outlining key results. Ability to evaluate, prioritize, and determine what product experiences is built, identifying the core user stories that will deliver optimal learning, and establish a shared understanding for all stakeholders involved. Ability to partner with product design colleagues to design impactful user experiences based on the target user stories, features, and specifications, while leveraging interactive prototypes and lean practices. Ability to partner with data colleagues to identify the role that data, cloud, and intelligence play in the digital product, defining tactical opportunities to build into product roadmap. Ability to partner with technology teams to identify the platform and cloud capabilities required to support the product innovation, working closely with technology throughout the build, test, and release of the product. Ability to tell compelling stories that deliver insights about people and behavior both verbally and visually, in a way that generates empathy, emotion, and engagement. Ability to analyze and help develop competitive and profitable pricing strategies. Demonstrated skills in organizational group process, problem identification and resolution at both strategic and functional levels. Strong planning, time management, collaboration, decision making, organization and presentation skills. Proficiency in Agile Design Thinking methodology, with a focus on managing solution driven strategy plans to achieve goals. Ability to articulate issues, present "pros and cons" and provide solutions to next supervisory level. KNOWLEDGE Knowledge of supply chain management and third party logistics industries. ; advanced level. LICENSES TRAVEL 10-20% Job Category Product Development Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. () Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America's largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry. \#wd - provided by Dice
JOB SUMMARY The Manager, SMB Telesales , will oversee 3-4 Supervisors that support teams of Outbound Telesales Representatives dedicated to selling to existing Spectrum Business customers and new acquisition prospects. Primary responsibilities include effectively managing, coaching and developing Telesales Supervisors, providing leadership in service of their efforts to meet and exceed individual and team goals and ensuring high ethical standards, and compliance with Outbound Telesales policies and rules of engagement. The Manager, SMB Telesales is responsible for maintaining all aspects of the outbound telemarketing operating structure in conjunction with Supervisors, specifically leading their assigned teams towards achieving sales quotas and increasing base customer Primary Service Units (PSUs). The Telesales Manager will provide leadership to their assigned Supervisors that allows for achievement of desired business objectives and outcomes within their assigned teams and across the Outbound Telemarketing sales channel. MAJOR DUTIES AND RESPONSIBILITIES Develop, execute, and monitor the outbound lead strategy to optimize and maximize contacts to drive sales with strong list yield and penetration. Actively conduct weekly call monitoring to determine performance gaps and provide feedback to individual Managers and Telesales Reps. Lead and define operational efforts to simplify and enhance the customer experience. Coach and develop Telesales Managers to effectively lead their teams to exceed sales quotas. Partner with Operations and the training team to develop and deliver ongoing training for sales teams which result in strong and effective sales skills bench strength. Identify skill and competency gaps with assigned managers and coach for improvement. Set goals and objectives for assigned teams and track progress. Collectively meet to with peers and Site Director to identify and implement ways to increase productivity and performance of the Center. Develop and implement tracking of assigned teams performance and key metrics to ensure proper management of the corrective action and SOP processes (including attendance, policy, escalation and performance) Design and execute programs and practices that motivate and recognize employees Support recruitment and training efforts to develop and retain a strong sales force. Ensure all team vacancies are forecasted and backfilled rapidly and training is scheduled. Create a successful on-boarding experience for each new hire by developing the process, and ensuring that all managers are following the process. Effectively utilize operational processes, data, reports and programs to maximize department, campaign and individual results. Ensure continuous individual and team competence by consistently evaluating selection, training, development and appraisal processes and making recommendations; partner with Leadership and Human Resources. Oversee the implementation of new products, campaigns and technologies. Deliver information effectively and timely. Interface with other departments to identify and implement process improvements. Handle escalations as required within a 24 hour SLA and sooner if required by management Serve as backup for the outbound dialer and perform other duties as required. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Ability to lead and motivate multiple high performing sales teams while providing the best solutions for Spectrum Business customers. * Ability to work independently; highly motivated and detail-oriented. * Excellent analytical, decision-making, and problem solving skills * Ability to communicate orally and in writing in a clear, concise and professional manner. * Ability to prioritize multiple projects and tasks and meet tight deadlines; strong multi-tasking ability. * Strong decision maker * Collaborate effectively with all employees across disciplines and levels * Knowledge of commercial Internet, video and data and telephone products and services * Adaptable to flexible schedules based on business needs * Familiarity with ICOMS, CSG, ATLAS, Salesforce and/or other call tracking software is a plus * Ability to use a personal computer and demonstrate proficiency with software applications including Word, Excel, PowerPoint, Visio, Outlook, etc. for the purposes of communicating, data analysis, and reporting. Education Bachelor's degree in Marketing, Business, related field or equivalent experience. Related Work Experience Experience with customer interaction in a business-to-business environment. Proven call center sales management experience. 4+ years of sales experience in an MSO or telecommunications Industry 3+ years of management experience WORKING CONDITIONS Office work environment where employee may need to be seated for long periods of time while using a telephone headset and computer. Exposure to moderate noise levels For more information on Spectrums benefits, please click here () .
04/17/2021
Full time
JOB SUMMARY The Manager, SMB Telesales , will oversee 3-4 Supervisors that support teams of Outbound Telesales Representatives dedicated to selling to existing Spectrum Business customers and new acquisition prospects. Primary responsibilities include effectively managing, coaching and developing Telesales Supervisors, providing leadership in service of their efforts to meet and exceed individual and team goals and ensuring high ethical standards, and compliance with Outbound Telesales policies and rules of engagement. The Manager, SMB Telesales is responsible for maintaining all aspects of the outbound telemarketing operating structure in conjunction with Supervisors, specifically leading their assigned teams towards achieving sales quotas and increasing base customer Primary Service Units (PSUs). The Telesales Manager will provide leadership to their assigned Supervisors that allows for achievement of desired business objectives and outcomes within their assigned teams and across the Outbound Telemarketing sales channel. MAJOR DUTIES AND RESPONSIBILITIES Develop, execute, and monitor the outbound lead strategy to optimize and maximize contacts to drive sales with strong list yield and penetration. Actively conduct weekly call monitoring to determine performance gaps and provide feedback to individual Managers and Telesales Reps. Lead and define operational efforts to simplify and enhance the customer experience. Coach and develop Telesales Managers to effectively lead their teams to exceed sales quotas. Partner with Operations and the training team to develop and deliver ongoing training for sales teams which result in strong and effective sales skills bench strength. Identify skill and competency gaps with assigned managers and coach for improvement. Set goals and objectives for assigned teams and track progress. Collectively meet to with peers and Site Director to identify and implement ways to increase productivity and performance of the Center. Develop and implement tracking of assigned teams performance and key metrics to ensure proper management of the corrective action and SOP processes (including attendance, policy, escalation and performance) Design and execute programs and practices that motivate and recognize employees Support recruitment and training efforts to develop and retain a strong sales force. Ensure all team vacancies are forecasted and backfilled rapidly and training is scheduled. Create a successful on-boarding experience for each new hire by developing the process, and ensuring that all managers are following the process. Effectively utilize operational processes, data, reports and programs to maximize department, campaign and individual results. Ensure continuous individual and team competence by consistently evaluating selection, training, development and appraisal processes and making recommendations; partner with Leadership and Human Resources. Oversee the implementation of new products, campaigns and technologies. Deliver information effectively and timely. Interface with other departments to identify and implement process improvements. Handle escalations as required within a 24 hour SLA and sooner if required by management Serve as backup for the outbound dialer and perform other duties as required. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge * Ability to lead and motivate multiple high performing sales teams while providing the best solutions for Spectrum Business customers. * Ability to work independently; highly motivated and detail-oriented. * Excellent analytical, decision-making, and problem solving skills * Ability to communicate orally and in writing in a clear, concise and professional manner. * Ability to prioritize multiple projects and tasks and meet tight deadlines; strong multi-tasking ability. * Strong decision maker * Collaborate effectively with all employees across disciplines and levels * Knowledge of commercial Internet, video and data and telephone products and services * Adaptable to flexible schedules based on business needs * Familiarity with ICOMS, CSG, ATLAS, Salesforce and/or other call tracking software is a plus * Ability to use a personal computer and demonstrate proficiency with software applications including Word, Excel, PowerPoint, Visio, Outlook, etc. for the purposes of communicating, data analysis, and reporting. Education Bachelor's degree in Marketing, Business, related field or equivalent experience. Related Work Experience Experience with customer interaction in a business-to-business environment. Proven call center sales management experience. 4+ years of sales experience in an MSO or telecommunications Industry 3+ years of management experience WORKING CONDITIONS Office work environment where employee may need to be seated for long periods of time while using a telephone headset and computer. Exposure to moderate noise levels For more information on Spectrums benefits, please click here () .
** and those authorized to work in the U.S. can be considered as W2 candidates.** Title: Identity and Access Management Consultant Duration: 04/01/2021 to 12/31/2021 Location: Pleasanton CA 94588 Description: The job role involves design, development, installation, integration, testing, and performance monitoring of IAM systems software products and applications. Also includes systems development and ongoing engineering and critical high-level support. Technical expertise in one of the key domains or products in identity management engineering area such as Radiant Logic Virtual Directory Service or Oracle Identity Manager (Client). Additional Job Details: SailPoint Integration Expertise Sailpoint Development Expertise including workflow and plugins Sailpoint Architecture knowledge and experience - provided by Dice
04/17/2021
Full time
** and those authorized to work in the U.S. can be considered as W2 candidates.** Title: Identity and Access Management Consultant Duration: 04/01/2021 to 12/31/2021 Location: Pleasanton CA 94588 Description: The job role involves design, development, installation, integration, testing, and performance monitoring of IAM systems software products and applications. Also includes systems development and ongoing engineering and critical high-level support. Technical expertise in one of the key domains or products in identity management engineering area such as Radiant Logic Virtual Directory Service or Oracle Identity Manager (Client). Additional Job Details: SailPoint Integration Expertise Sailpoint Development Expertise including workflow and plugins Sailpoint Architecture knowledge and experience - provided by Dice
Whitestone REIT (NYSE: WSR) is a fully integrated real estate investment trust ("REIT") that acquires, owns, manages, develops and redevelops high quality "internet-resistant" neighborhood, community and lifestyle retail centers. Whitestone REIT is searching for a Property Manager that has a passion for a fast-paced and problem solving environment. This rewarding role will have a keen focus for retail and commercial properties in the D/FW region, with the opportunity to work out of our Frisco, TX office. Reporting directly to the Division Director of the Dallas region, this position will continuously allow for ongoing career development within property management and real estate through trainings and team coaching. Responsibilities: Maintain properties to expected standards and show Pride of Ownership Quickly address issues with the property or tenant ensuring there is constant communication with the tenants on their business needs; Problem Solver. Understand the customer and have ability to show the ability to Nurture and Empathize to ensure Customer Retention Vendor Management Work with Collections and Accounting to monitor all collections, payment plans, default notices, CAM issues and take action of locking out if necessary; Review, code, approve and submit invoices for vendors to Accounting department in a timely manner; Calculate budget preparation and CAM reconciliation for assigned properties as well as delegating charges to correct tenants; Oversee move in and move out processes with tenants assuring that all items are completed such as keying space, utilities changes, cleaned spaces, inventory list and construction requirements if applicable; and Educate tenants on the details of their leases assuring they have complete understanding of their contract and role as a tenant and Whitestone's role as a Property Manager. Skills and Education: Strong organizational skills with attention to detail; Proficiency in Yardi or other commercial real estate software; Multi-task and ability to prioritize heavy workload; Strong customer service skills; Highly motivated and dependable person; Proficiency in MS Office (Word, Excel, etc.); Strong written and excellent communication skills; Bachelors degree.
04/17/2021
Full time
Whitestone REIT (NYSE: WSR) is a fully integrated real estate investment trust ("REIT") that acquires, owns, manages, develops and redevelops high quality "internet-resistant" neighborhood, community and lifestyle retail centers. Whitestone REIT is searching for a Property Manager that has a passion for a fast-paced and problem solving environment. This rewarding role will have a keen focus for retail and commercial properties in the D/FW region, with the opportunity to work out of our Frisco, TX office. Reporting directly to the Division Director of the Dallas region, this position will continuously allow for ongoing career development within property management and real estate through trainings and team coaching. Responsibilities: Maintain properties to expected standards and show Pride of Ownership Quickly address issues with the property or tenant ensuring there is constant communication with the tenants on their business needs; Problem Solver. Understand the customer and have ability to show the ability to Nurture and Empathize to ensure Customer Retention Vendor Management Work with Collections and Accounting to monitor all collections, payment plans, default notices, CAM issues and take action of locking out if necessary; Review, code, approve and submit invoices for vendors to Accounting department in a timely manner; Calculate budget preparation and CAM reconciliation for assigned properties as well as delegating charges to correct tenants; Oversee move in and move out processes with tenants assuring that all items are completed such as keying space, utilities changes, cleaned spaces, inventory list and construction requirements if applicable; and Educate tenants on the details of their leases assuring they have complete understanding of their contract and role as a tenant and Whitestone's role as a Property Manager. Skills and Education: Strong organizational skills with attention to detail; Proficiency in Yardi or other commercial real estate software; Multi-task and ability to prioritize heavy workload; Strong customer service skills; Highly motivated and dependable person; Proficiency in MS Office (Word, Excel, etc.); Strong written and excellent communication skills; Bachelors degree.
Northeastern School District
Manchester, Pennsylvania
Human Resources Director JOB SUMMARY: The Director of Human Resources is responsible for the planning, coordination, and supervision of the operation of the human resources office in such a way as to enhance the working conditions of Northeastern York School District personnel, and to promote the efficiency of the school system. Establish and maintain a quality human resources service system. Recommend actions to the Superintendent for consideration and implementation as relates to all aspects of human resources management. QUALIFICATIONS: Bachelors Degree in Human Resources or Business Administration required. Masters Degree in Human Resources or Business Administration preferred. SHRM-CP or SHRM-SCP preferred. Five Years supervisory experience required. Knowledge and experience with computer programs, including Microsoft Office Suite, required Experience and skills in development, implementation, and administration of programs related to labor relations, employment, wage and salary administration, training, benefits, and employee relations preferred. Familiarity with Pennsylvania School District Employee requirements desired. ESSENTIAL FUNCTIONS EMPLOYMENT * Consults with the Central Office Administrative team to carry out assignments, transfers, dismissals, and promotions and assures the issuance of appropriate correspondences in relationship to those actions. * Certifies classifications and salaries to the business office. * Conducts employment and credential verification for new employees. * Maintains and monitors accurate records of personnel for all employees, including certifications, licensure, degrees, and tenure. * Serves as the Northeastern York School District point of contact for reference in employment verification requests from outside sources. * Prepares and follows through on the personnel items for committee and board agendas. * Posts and advertises employee vacancies. * Prepares district recruitment materials for all employee classifications. * Directs and supervises the selection process for all administrative, instructional and support personnel. * Prepares information, action items and reports on personnel/employee relations for school board and committees of the board and prepares and disseminate post-board follow-up communications. * Facilitates applicant interviews and makes personnel recommendations to the Superintendent * Administers employment tests to all applicants if required. * Manages and conducts orientations for new staff. * Monitors new employees for Tuberculosis inoculations and employment physicals. * Manages, coordinates, and tracks Mandated Reporter training, background certifications, and Act 168 disclosures for all new staff. * Recommends to Superintendent all staff assignments, transfers, dismissals, and promotions. BENEFITS * Administers the benefits program including: health, life, disability, retirement and unemployment compensation; negotiate premium costs with insurance carriers, in conjunction with the business office, and interface with carriers to resolve employee problems. * Maintains and processes tuition requests and reimbursement for all staff members. * Facilitates all leave requests for all teachers and support staff * Certifies eligibility of employees for the Northeastern York School District Health and Employee Assistance Plan and manages all aspects of the employee health insurance program. * Provides support to employees in retirement matters when interfacing with PSERS and insurance representatives. * Assists the Director of Operations in the development of the benefits budget. * Represents the District in Unemployment Compensation (UC) claims, and reviews UC program for effectiveness. * Manages Workers Compensation program and related claims. COMPENSATION * Assists the Superintendent in organizational compensation analysis and design. * Conducts wage and salary surveys; provides comparative salary and related data for contract negotiations. * Provides research for updating wage and salary administration. * Calculates annual salary increases for all employees based on evaluations, and provides this information to the business office. * Assists the Director of Operations in the development of the payroll budget. SUPERVISION * Facilitates the supervision and evaluation of the Human Resources Department * Facilitates, in conjunction with the Superintendent and other administrators, the development of improvement plans for all classification of personnel. * Assures that employee performance improvement plans are monitored and completed. * Works closely with administrators and supervisors to assure that adverse performance and disciplinary problems are thoroughly documented. * Coordinates the completion of non-instructional staff evaluations. * Assists the Superintendent in the development of performance management processes that reflect specific job responsibilities including goals and objectives for administrative and professional employees. * Assures that job performance is thoroughly documented including specific rationale for reviews that are either superior or sub-standard. * Coaches administrators and supervisors on performance management techniques to assure that appraisals are thorough, objective, and appropriately documented. * Coordinates the grievance process for professional staff. PERSONNEL MANAGEMENT * Maintains accurate records concerning professional certification, employment applications, clearances, and required health records. * Maintains the Human Resource software database. * Coordinates the analysis and classification of positions. * Develops and revises job descriptions for all positions. * Maintains adequate records of personnel including applications, interview notes, evaluations, commendations, references, exit interviews, and termination data. * Conducts exit interviews for all existing staff. * Plans, develops, and revises personnel management policies in accordance with state legislation for submission to the Board for adoption, and maintains personnel policy handbooks. * Revises Board Policy as it relates to Human Resources as needed. * Coordinates administrative responsibilities such as filing government reports, record keeping, payroll changes, processing retirement requests. * Maintains awareness of trends, legislation, and state and federal laws and regulations related to personnel. * Researches new, creative and cost-effective programs to enhance the Human Resource Department. * Provides advice to the Superintendent as to the personnel status of the school district, and the best use of personnel resources. * Supports the Superintendent in his/her overall administrative efforts; keeps him/her informed of pertinent organizational developments and events; and seeks his/her counsel or decision as necessary. * Assists in managing labor relations and negotiation of the collective bargaining agreement. * Represents the District in grievance and arbitration hearings. * Maintains current knowledge of all local, state and federal laws, pertinent arbitration decisions, and court decisions impacting employee relations in the school district. * Plans, develops, and revises personnel management policies and procedures in accordance with state requirements and maintains personnel policy procedures. * Develops and maintains employment handbooks for all classes of employees to include job rules, regulations, expectations, and penalties. * Responds to questionnaires, surveys, and correspondence from research, government offices, or professional organizations requesting information on the Districts personnel program. * Assures annual re-approval of substitute employees, and prepares reasonable assurance letters for 9 month employees. * Manages, coordinates, and tracks Mandated Reporter training, background certifications, and Act 168 disclosures for all staff. * Manages the district staff emergency directory. * Assists and/or completes required state reports, including PIMS and TIMS reporting of all staff. * Supervises the application and renewal of Emergency Certifications and maintains the necessary records. * Assists staff in submitting data to PDE for permanent certification. Ensures copies of permanent certification are on file. * Provides leadership to the Northeastern York School District Safety Committee. * Provides and delivers training and development for classified staff. * Leads research efforts on personnel and labor matters. * Manages the hiring of substitutes and oversees orientation for new substitutes. * Provide training and support on Frontline Education, absence tracking and recruiting and hiring software, to all staff. * Other duties as assigned by the Superintendent. recblid stn425hmyhpkl94qqlvu9tkzclcck0
04/17/2021
Full time
Human Resources Director JOB SUMMARY: The Director of Human Resources is responsible for the planning, coordination, and supervision of the operation of the human resources office in such a way as to enhance the working conditions of Northeastern York School District personnel, and to promote the efficiency of the school system. Establish and maintain a quality human resources service system. Recommend actions to the Superintendent for consideration and implementation as relates to all aspects of human resources management. QUALIFICATIONS: Bachelors Degree in Human Resources or Business Administration required. Masters Degree in Human Resources or Business Administration preferred. SHRM-CP or SHRM-SCP preferred. Five Years supervisory experience required. Knowledge and experience with computer programs, including Microsoft Office Suite, required Experience and skills in development, implementation, and administration of programs related to labor relations, employment, wage and salary administration, training, benefits, and employee relations preferred. Familiarity with Pennsylvania School District Employee requirements desired. ESSENTIAL FUNCTIONS EMPLOYMENT * Consults with the Central Office Administrative team to carry out assignments, transfers, dismissals, and promotions and assures the issuance of appropriate correspondences in relationship to those actions. * Certifies classifications and salaries to the business office. * Conducts employment and credential verification for new employees. * Maintains and monitors accurate records of personnel for all employees, including certifications, licensure, degrees, and tenure. * Serves as the Northeastern York School District point of contact for reference in employment verification requests from outside sources. * Prepares and follows through on the personnel items for committee and board agendas. * Posts and advertises employee vacancies. * Prepares district recruitment materials for all employee classifications. * Directs and supervises the selection process for all administrative, instructional and support personnel. * Prepares information, action items and reports on personnel/employee relations for school board and committees of the board and prepares and disseminate post-board follow-up communications. * Facilitates applicant interviews and makes personnel recommendations to the Superintendent * Administers employment tests to all applicants if required. * Manages and conducts orientations for new staff. * Monitors new employees for Tuberculosis inoculations and employment physicals. * Manages, coordinates, and tracks Mandated Reporter training, background certifications, and Act 168 disclosures for all new staff. * Recommends to Superintendent all staff assignments, transfers, dismissals, and promotions. BENEFITS * Administers the benefits program including: health, life, disability, retirement and unemployment compensation; negotiate premium costs with insurance carriers, in conjunction with the business office, and interface with carriers to resolve employee problems. * Maintains and processes tuition requests and reimbursement for all staff members. * Facilitates all leave requests for all teachers and support staff * Certifies eligibility of employees for the Northeastern York School District Health and Employee Assistance Plan and manages all aspects of the employee health insurance program. * Provides support to employees in retirement matters when interfacing with PSERS and insurance representatives. * Assists the Director of Operations in the development of the benefits budget. * Represents the District in Unemployment Compensation (UC) claims, and reviews UC program for effectiveness. * Manages Workers Compensation program and related claims. COMPENSATION * Assists the Superintendent in organizational compensation analysis and design. * Conducts wage and salary surveys; provides comparative salary and related data for contract negotiations. * Provides research for updating wage and salary administration. * Calculates annual salary increases for all employees based on evaluations, and provides this information to the business office. * Assists the Director of Operations in the development of the payroll budget. SUPERVISION * Facilitates the supervision and evaluation of the Human Resources Department * Facilitates, in conjunction with the Superintendent and other administrators, the development of improvement plans for all classification of personnel. * Assures that employee performance improvement plans are monitored and completed. * Works closely with administrators and supervisors to assure that adverse performance and disciplinary problems are thoroughly documented. * Coordinates the completion of non-instructional staff evaluations. * Assists the Superintendent in the development of performance management processes that reflect specific job responsibilities including goals and objectives for administrative and professional employees. * Assures that job performance is thoroughly documented including specific rationale for reviews that are either superior or sub-standard. * Coaches administrators and supervisors on performance management techniques to assure that appraisals are thorough, objective, and appropriately documented. * Coordinates the grievance process for professional staff. PERSONNEL MANAGEMENT * Maintains accurate records concerning professional certification, employment applications, clearances, and required health records. * Maintains the Human Resource software database. * Coordinates the analysis and classification of positions. * Develops and revises job descriptions for all positions. * Maintains adequate records of personnel including applications, interview notes, evaluations, commendations, references, exit interviews, and termination data. * Conducts exit interviews for all existing staff. * Plans, develops, and revises personnel management policies in accordance with state legislation for submission to the Board for adoption, and maintains personnel policy handbooks. * Revises Board Policy as it relates to Human Resources as needed. * Coordinates administrative responsibilities such as filing government reports, record keeping, payroll changes, processing retirement requests. * Maintains awareness of trends, legislation, and state and federal laws and regulations related to personnel. * Researches new, creative and cost-effective programs to enhance the Human Resource Department. * Provides advice to the Superintendent as to the personnel status of the school district, and the best use of personnel resources. * Supports the Superintendent in his/her overall administrative efforts; keeps him/her informed of pertinent organizational developments and events; and seeks his/her counsel or decision as necessary. * Assists in managing labor relations and negotiation of the collective bargaining agreement. * Represents the District in grievance and arbitration hearings. * Maintains current knowledge of all local, state and federal laws, pertinent arbitration decisions, and court decisions impacting employee relations in the school district. * Plans, develops, and revises personnel management policies and procedures in accordance with state requirements and maintains personnel policy procedures. * Develops and maintains employment handbooks for all classes of employees to include job rules, regulations, expectations, and penalties. * Responds to questionnaires, surveys, and correspondence from research, government offices, or professional organizations requesting information on the Districts personnel program. * Assures annual re-approval of substitute employees, and prepares reasonable assurance letters for 9 month employees. * Manages, coordinates, and tracks Mandated Reporter training, background certifications, and Act 168 disclosures for all staff. * Manages the district staff emergency directory. * Assists and/or completes required state reports, including PIMS and TIMS reporting of all staff. * Supervises the application and renewal of Emergency Certifications and maintains the necessary records. * Assists staff in submitting data to PDE for permanent certification. Ensures copies of permanent certification are on file. * Provides leadership to the Northeastern York School District Safety Committee. * Provides and delivers training and development for classified staff. * Leads research efforts on personnel and labor matters. * Manages the hiring of substitutes and oversees orientation for new substitutes. * Provide training and support on Frontline Education, absence tracking and recruiting and hiring software, to all staff. * Other duties as assigned by the Superintendent. recblid stn425hmyhpkl94qqlvu9tkzclcck0
The Marketing and Social Media Manager is responsible for all aspects of publicity and promotion of events at One Longfellow Square. This position is responsible for increasing and maintaining the public visibility and marketability of the venue and our events. You will work closely with the OLS Team to develop and implement marketing and advertising campaigns and collateral, manage marketing databases, track and report marketing data and maintain promotional materials inventory.Primary responsibilities:Create marketing and publicity materials including social media content, graphics, digital and printable posters/flyers/banners, press releases, venue slideshows, and any other materials necessary to help promote our concerts, rentals, development activities, and other OLS-related events.Create, post, and refresh content for social media sites.Create a plan for hanging up event posters around the city each week.Manage and update OLS website with events, announcements, and content.Update and maintain CRM and event databases. Manage and report data as requested.Drive the timely publicity of all events, including event postings and paid advertisements as appropriate.Coordinate mailing lists, mailings, and newsletters (digital and snail mail).Interact with local media outlets to promote our shows and run ads.Coordinate with Programming Director on marketing plan for all upcoming concerts, including announcement date, media outreach, social media plan, artist management outreach.Coordinate with Development staff to promote membership program and campaigns, annual appeal campaigns, fundraising events, and other development activities.Sell tickets and field our patrons inquiries via phone, online, and in-person at our box office. Manage advance ticket sales.Help with show announcements/Host Committee if needed.Also coordinate with Venue Manager, Rental Coordinator, Business and Finance Coordinator, and the Board of Directors.Other duties as requiredKnowledge and Skills required:College degree or work experience in relevant field.Previous experience managing social media sites (Facebook, Instagram, Twitter) and specifically previous experience using Facebook Ads.Ability to update content in WordPress and to manage core/plugin updates.Graphic design experience.Strong organization and project management skills.Excellent written and verbal communication skills.Experience with ticketing and/or membership software.Skilled in MS Office suite.Capacity to stay informed of industry trends and competitive landscape.Candidates with prior IT knowledge/experience given preferential consideration.Knowledge of the Portland music and arts scene is a plus!This is not a remote position.The employee must be able to assume a wide range of responsibilities, to work with staff that vary in their work styles, and to work under pressure. The employee must demonstrate a willingness to work irregular/extra hours, evenings, weekends, and limited travel as necessary. In addition, the employee must provide timely response to requests and deadlines and receive, process, and provide visual, verbal, and written information. To perform this job successfully the employee in this position must be able to perform each essential function satisfactorily. The employee must be an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and the public. This position requires flexibility and the ability to manage time and multiple tasks with little supervision.
04/17/2021
Full time
The Marketing and Social Media Manager is responsible for all aspects of publicity and promotion of events at One Longfellow Square. This position is responsible for increasing and maintaining the public visibility and marketability of the venue and our events. You will work closely with the OLS Team to develop and implement marketing and advertising campaigns and collateral, manage marketing databases, track and report marketing data and maintain promotional materials inventory.Primary responsibilities:Create marketing and publicity materials including social media content, graphics, digital and printable posters/flyers/banners, press releases, venue slideshows, and any other materials necessary to help promote our concerts, rentals, development activities, and other OLS-related events.Create, post, and refresh content for social media sites.Create a plan for hanging up event posters around the city each week.Manage and update OLS website with events, announcements, and content.Update and maintain CRM and event databases. Manage and report data as requested.Drive the timely publicity of all events, including event postings and paid advertisements as appropriate.Coordinate mailing lists, mailings, and newsletters (digital and snail mail).Interact with local media outlets to promote our shows and run ads.Coordinate with Programming Director on marketing plan for all upcoming concerts, including announcement date, media outreach, social media plan, artist management outreach.Coordinate with Development staff to promote membership program and campaigns, annual appeal campaigns, fundraising events, and other development activities.Sell tickets and field our patrons inquiries via phone, online, and in-person at our box office. Manage advance ticket sales.Help with show announcements/Host Committee if needed.Also coordinate with Venue Manager, Rental Coordinator, Business and Finance Coordinator, and the Board of Directors.Other duties as requiredKnowledge and Skills required:College degree or work experience in relevant field.Previous experience managing social media sites (Facebook, Instagram, Twitter) and specifically previous experience using Facebook Ads.Ability to update content in WordPress and to manage core/plugin updates.Graphic design experience.Strong organization and project management skills.Excellent written and verbal communication skills.Experience with ticketing and/or membership software.Skilled in MS Office suite.Capacity to stay informed of industry trends and competitive landscape.Candidates with prior IT knowledge/experience given preferential consideration.Knowledge of the Portland music and arts scene is a plus!This is not a remote position.The employee must be able to assume a wide range of responsibilities, to work with staff that vary in their work styles, and to work under pressure. The employee must demonstrate a willingness to work irregular/extra hours, evenings, weekends, and limited travel as necessary. In addition, the employee must provide timely response to requests and deadlines and receive, process, and provide visual, verbal, and written information. To perform this job successfully the employee in this position must be able to perform each essential function satisfactorily. The employee must be an energetic self-starter who is able to function comfortably in a team environment or independently and relates well to co-workers and the public. This position requires flexibility and the ability to manage time and multiple tasks with little supervision.
The American Lung Association has an excellent opportunity for a Director, Marketing Automation & Digital Operations, to join our incredible team in the National Office.Working as a Digital Marketing Team member, you will join an outstanding group of professionals dedicated to our mission:to save lives by improving lung health and preventing lung disease through research, education, and advocacy.Position Overview: Join a fantastic team and be part of a digital transformation! Develop and maintain processes for nationwide organizations Digital requests using workflow technology. Demonstrate acumen in all aspects of Digital (web, email, social, ads, online fundraising) and work collaboratively with various points of contact to refine and continue to develop our Salesforce Marketing Cloud instance. Looking for a team player with a positive, can-do attitude who demonstrates an expert-level understanding of digital marketing best practices, performance, industry benchmarks, and evolving trends.ResponsibilitiesApply broad marketing technology understanding complemented by hands-on experience configuring nuts and bolts for program growth and constituent-first experience.Configure Marketing Cloud account set up by translating business requirements into scalable solutions leveraging the functionality and best practices of Salesforce Marketing Cloud.Collaborate with staff in multiple departments as well as outside vendors on the transition to Salesforce Marketing Cloud, including Email Studio, Mobile Studio, Social Studio, Advertising Studio, and Einstein.Contribute to concept development and execution of online, integrated, and interactive campaigns that cultivate and strengthen relationships with customers and donors, including customer journey building.Skilled with web technologies, such as HTML, CSS, responsive email design, AMPscript, content management systems, content feeds, and digital advertising.Proactively collaborate with points of contact from all departments to develop and refine workflows, incorporating Business Requirements in partnership with Technology Team, such as data flow, systems integration, and Salesforce Marketing Cloud journeys, audience segments, and performance.Demonstrate applied knowledge of project tracking tools and continue keeping the teams informed about best practices and evolving process refinements.Provide progress reports and flag potential production issues in real-time that may impact the timeline.Collaborate with the Digital team and related stakeholders and/or agencies to implement tactics for consumer database growth, donor acquisition, and constituent-first experience.Apply analytical understanding to assess the effectiveness of online campaigns, journeys, email communications, and web content by generating and/or evaluating performance reports.Help ensure constituent audience data is systemized and fulfills engagement requirements related to targeting, segmentation, and suppression.Provide suggestions to address complex problems using excellent analytical, diplomatic, creative, and problem-solving skills.As needed, collaborate in the writing and/or editing of digital materials, including email newsletters, e-solicitations, public policy campaigns, and related online content.QUALIFICATIONS:Bachelors degree or equivalent work experience in Nonprofits; marketing technology or related field preferred; advanced degree a plus.Minimum 35 years related work experience.Applied understanding of how digital channels work together to create a constituent-first experience.Experience working with Salesforce Marketing Cloud product releases, dashboards, and analysis.Proven track record of maintaining systemized workflows and progress updates for multiple projects with various stakeholders in all departments.Skilled with web technologies, such as HTML, CSS responsive email design, AMPscript, content management systems, content feeds, and digital advertising.Demonstrated ability in organizing a variety of project requests from multiple departments, maximizing digital content, and applying best practices of digital communications.Excellent written and analytic skills and demonstrated track record of developing creative solutions.An enthusiastic and collaborative approach to work; ability to communicate well; willingness to learn and be open to new ideas.Action-oriented with effective follow-up.Highly organized with proven ability to work independently and to manage multiple priorities.Practical experience in consumer database software, effective list management & audience targetingSkilled with eCRM, data, and analytics tools and software such as GA and GTM.Proficiency in project management tools (ClickUp), Adobe Creative Suite (Dreamweaver, Photoshop), and MS Office 365.Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form.
04/17/2021
Full time
The American Lung Association has an excellent opportunity for a Director, Marketing Automation & Digital Operations, to join our incredible team in the National Office.Working as a Digital Marketing Team member, you will join an outstanding group of professionals dedicated to our mission:to save lives by improving lung health and preventing lung disease through research, education, and advocacy.Position Overview: Join a fantastic team and be part of a digital transformation! Develop and maintain processes for nationwide organizations Digital requests using workflow technology. Demonstrate acumen in all aspects of Digital (web, email, social, ads, online fundraising) and work collaboratively with various points of contact to refine and continue to develop our Salesforce Marketing Cloud instance. Looking for a team player with a positive, can-do attitude who demonstrates an expert-level understanding of digital marketing best practices, performance, industry benchmarks, and evolving trends.ResponsibilitiesApply broad marketing technology understanding complemented by hands-on experience configuring nuts and bolts for program growth and constituent-first experience.Configure Marketing Cloud account set up by translating business requirements into scalable solutions leveraging the functionality and best practices of Salesforce Marketing Cloud.Collaborate with staff in multiple departments as well as outside vendors on the transition to Salesforce Marketing Cloud, including Email Studio, Mobile Studio, Social Studio, Advertising Studio, and Einstein.Contribute to concept development and execution of online, integrated, and interactive campaigns that cultivate and strengthen relationships with customers and donors, including customer journey building.Skilled with web technologies, such as HTML, CSS, responsive email design, AMPscript, content management systems, content feeds, and digital advertising.Proactively collaborate with points of contact from all departments to develop and refine workflows, incorporating Business Requirements in partnership with Technology Team, such as data flow, systems integration, and Salesforce Marketing Cloud journeys, audience segments, and performance.Demonstrate applied knowledge of project tracking tools and continue keeping the teams informed about best practices and evolving process refinements.Provide progress reports and flag potential production issues in real-time that may impact the timeline.Collaborate with the Digital team and related stakeholders and/or agencies to implement tactics for consumer database growth, donor acquisition, and constituent-first experience.Apply analytical understanding to assess the effectiveness of online campaigns, journeys, email communications, and web content by generating and/or evaluating performance reports.Help ensure constituent audience data is systemized and fulfills engagement requirements related to targeting, segmentation, and suppression.Provide suggestions to address complex problems using excellent analytical, diplomatic, creative, and problem-solving skills.As needed, collaborate in the writing and/or editing of digital materials, including email newsletters, e-solicitations, public policy campaigns, and related online content.QUALIFICATIONS:Bachelors degree or equivalent work experience in Nonprofits; marketing technology or related field preferred; advanced degree a plus.Minimum 35 years related work experience.Applied understanding of how digital channels work together to create a constituent-first experience.Experience working with Salesforce Marketing Cloud product releases, dashboards, and analysis.Proven track record of maintaining systemized workflows and progress updates for multiple projects with various stakeholders in all departments.Skilled with web technologies, such as HTML, CSS responsive email design, AMPscript, content management systems, content feeds, and digital advertising.Demonstrated ability in organizing a variety of project requests from multiple departments, maximizing digital content, and applying best practices of digital communications.Excellent written and analytic skills and demonstrated track record of developing creative solutions.An enthusiastic and collaborative approach to work; ability to communicate well; willingness to learn and be open to new ideas.Action-oriented with effective follow-up.Highly organized with proven ability to work independently and to manage multiple priorities.Practical experience in consumer database software, effective list management & audience targetingSkilled with eCRM, data, and analytics tools and software such as GA and GTM.Proficiency in project management tools (ClickUp), Adobe Creative Suite (Dreamweaver, Photoshop), and MS Office 365.Consistent with its mission, the American Lung Association maintains a smoke-free workplace; all employees must abstain from tobacco use in any form.
Regeneron Pharmaceuticals, Inc.
Tarrytown, New York
The Clinical System Owner is a key member of the Global Development Solutions (GDS) organization, responsible for managing GD Systems Operations for existing systems and providing support to project teams for new system(s) implementation. This individual collaborates with partners on the day-to-day support of systems including direct supervision of MSPs, while also focusing on improving operational support. The Clinical SO will provide operational direction and oversight of projects, work packages, and change control processes, within the Global Clinical Operations solutions portfolio. The SO is supported by the Technical System Manager (TSM), Operational PM/BA, vendors and Managed Services Providers. This leader will also provide system support for projects and a portfolio of applications enabling the Regeneron GCO including teams. The systems that will be supported include the following: ⦁ Veeva Vault Clinical ⦁ Operational Data Repository (ODR) - SaaMa - Analytics Platform ⦁ Online video platform - Panopto ⦁ Study Optimizer - IQVIA ⦁ Site Level Optimization (DQS) - IQVIA ⦁ Resource Management - Intrinsic ⦁ Additional systems to be deployed (Site Portal, Investigator Alert Letter Distribution, etc.) In this role, a typical day might include: ⦁ Overseeing data mapping and handling of QC of data between source and target systems: 1. Handling QC of data between source and target systems after ETL process. 2. Supervising vendor work to problem-solve and successfully load data. 3. Reviewing the work with various partners to understand business impact of the data. ⦁ Implementing solutions involving ODR, Regeneron's Data Lake, NiFi and/or an external vendor's environment. ⦁ Collaborating with IT Data Platform Systems Group, Global Development Systems Group, etc. ⦁ Developing Data Quality Frameworks to fix problems at the source ⦁ Handling assessment of sophisticated data integration situations with clearly explaining the issues and providing suggestions for path forward ⦁ Ensuring day-to-day operational support meets business expectations and compliance requirements for the user base of Clinical Operations Systems. ⦁ Partnering with the Business Process Owner and GCO Business Solutions Partner(s) to implement new systems in the GCO portfolio. ⦁ Running system operating committee meetings, operational working groups, system change requests, release management for upgrades to existing clinical systems. ⦁ Providing direction and expertise on projects to effectively manage business user expectations, timelines, and budget. ⦁ Maintaining the validated state of GxP systems within the Clinical Systems portfolio. ⦁ Working collaboratively with Corporate IT in the management of enterprise systems, the development and adherence to standards and governance, enterprise architecture and common infrastructure ⦁ Acting as point of contact for GDS solutions in support of GDS Team members as well as the functional business units within GD. ⦁ Ability to travel up to 25% This role might be for you if: You have shown success managing complex high-impact IT projects from start to finish You are comfortable working in an ambiguous environment leading multiple, frequently changing priorities. You understand the Global Development R&D business domain and/or technology very well, and can analyze business challenges and present technology solutions. You have strong proficiency in Veeva, Adobe, Office and/or off-the-shelf software products that support Clinical Operations business. You are experienced in supporting and administrating Clinical Operations systems You're well-versed in drug development cycle and clinical and regulatory business processes You have solid knowledge of business analysis, system design and producing quality documentation To be considered, you must have a Bachelor's degree and at least 10 years of experience directly managing IT contractors and staff. You'll also need solid understanding of SDLC methodologies and CFR Part 11 compliance. We're also seeking a leader knowledgeable in ETL issues, data mining and database structures who is able to coordinate resolution of data issues from error log files. Previous consulting experience is required as well. Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need. #LI-BO1
04/17/2021
Full time
The Clinical System Owner is a key member of the Global Development Solutions (GDS) organization, responsible for managing GD Systems Operations for existing systems and providing support to project teams for new system(s) implementation. This individual collaborates with partners on the day-to-day support of systems including direct supervision of MSPs, while also focusing on improving operational support. The Clinical SO will provide operational direction and oversight of projects, work packages, and change control processes, within the Global Clinical Operations solutions portfolio. The SO is supported by the Technical System Manager (TSM), Operational PM/BA, vendors and Managed Services Providers. This leader will also provide system support for projects and a portfolio of applications enabling the Regeneron GCO including teams. The systems that will be supported include the following: ⦁ Veeva Vault Clinical ⦁ Operational Data Repository (ODR) - SaaMa - Analytics Platform ⦁ Online video platform - Panopto ⦁ Study Optimizer - IQVIA ⦁ Site Level Optimization (DQS) - IQVIA ⦁ Resource Management - Intrinsic ⦁ Additional systems to be deployed (Site Portal, Investigator Alert Letter Distribution, etc.) In this role, a typical day might include: ⦁ Overseeing data mapping and handling of QC of data between source and target systems: 1. Handling QC of data between source and target systems after ETL process. 2. Supervising vendor work to problem-solve and successfully load data. 3. Reviewing the work with various partners to understand business impact of the data. ⦁ Implementing solutions involving ODR, Regeneron's Data Lake, NiFi and/or an external vendor's environment. ⦁ Collaborating with IT Data Platform Systems Group, Global Development Systems Group, etc. ⦁ Developing Data Quality Frameworks to fix problems at the source ⦁ Handling assessment of sophisticated data integration situations with clearly explaining the issues and providing suggestions for path forward ⦁ Ensuring day-to-day operational support meets business expectations and compliance requirements for the user base of Clinical Operations Systems. ⦁ Partnering with the Business Process Owner and GCO Business Solutions Partner(s) to implement new systems in the GCO portfolio. ⦁ Running system operating committee meetings, operational working groups, system change requests, release management for upgrades to existing clinical systems. ⦁ Providing direction and expertise on projects to effectively manage business user expectations, timelines, and budget. ⦁ Maintaining the validated state of GxP systems within the Clinical Systems portfolio. ⦁ Working collaboratively with Corporate IT in the management of enterprise systems, the development and adherence to standards and governance, enterprise architecture and common infrastructure ⦁ Acting as point of contact for GDS solutions in support of GDS Team members as well as the functional business units within GD. ⦁ Ability to travel up to 25% This role might be for you if: You have shown success managing complex high-impact IT projects from start to finish You are comfortable working in an ambiguous environment leading multiple, frequently changing priorities. You understand the Global Development R&D business domain and/or technology very well, and can analyze business challenges and present technology solutions. You have strong proficiency in Veeva, Adobe, Office and/or off-the-shelf software products that support Clinical Operations business. You are experienced in supporting and administrating Clinical Operations systems You're well-versed in drug development cycle and clinical and regulatory business processes You have solid knowledge of business analysis, system design and producing quality documentation To be considered, you must have a Bachelor's degree and at least 10 years of experience directly managing IT contractors and staff. You'll also need solid understanding of SDLC methodologies and CFR Part 11 compliance. We're also seeking a leader knowledgeable in ETL issues, data mining and database structures who is able to coordinate resolution of data issues from error log files. Previous consulting experience is required as well. Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need. #LI-BO1
Information Technology System Administrator Achievement Centers for Children is a Cleveland, Ohio based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We have an immediate Information Technology System Administrator opening. This position will be responsible for: Analyzing, configuring, administering, and supporting of LAN/WAN at three physical locations Consulting with users to determine hardware, software, and system requirements. Troubleshooting issues and design processes to improve user's experience Coordinating purchasing of hardware and software Installing, configuring, and deploying physical and Hyper-V servers, network hardware, and software to fulfill needs of ACC's business processes Troubleshooting network connectivity and bandwidth issues between three physical locations Managing server, endpoint, and mobile device virus protection Deploying windows updates through WSUS and ensure all endpoints report and maintain appropriate patch levels. Deploying and monitoring 3rd party software patches and major version upgrades through PDQ inventory and deploy software Installing Windows Server and Exchange updates on a monthly basis Implementing Windows server and PC operating systems best practices Monitoring health of Servers through Event Logs and testing tools, addressing issues as they arise Troubleshooting Remote Desktop connection and Remote Desktop Gateway issues Overseeing Veeam backup solution. Creating, monitoring, and troubleshooting daily jobs. Assisting in the design, testing, and implementation of Disaster Recovery Plan to ensure business continuity. Configuring and auditing email encryption groups, spam filtering, and DLP through ProofPoint Essentials Performing Phishing Tests and educating users on cybersecurity topics and current trends Configuring and managing Office 365 accounts Overseeing monthly audits of Active Directory User and Computer accounts, inventory system, WSUS, antivirus, third party updates, etc. Maintaining inventory tracking system Creating, designing, promoting, and monitoring measures of cybersecurity Proactively monitoring IT systems for possible security issues Assisting in implementing security best practices across network hardware and software Participating in design planning, testing, and documentation of custom software application functionality Serving as a backup to Information Technology Help Desk Analyst Configuring, supporting, and troubleshooting Windows 8/10 PC's, iPads, Chromebooks, Printers, Microsoft Office, and various software applications. Configuring users in Active Directory and other software applications Resolving user and system issues escalated from Information Technology Help Desk Analyst. Seeking management approval when dealing with unusual events that may be outside the scope of normal day-to-day operations Maintaining and updating companies website and Intranet Maintaining professional knowledge by attending workshops and reviewing professional publications Performing special projects as needed or directed Qualifications: Associates degree or higher in Information Technology related studies Experience configuring, supporting and troubleshooting: Microsoft Windows Server operating systems, Exchange 2016 or higher, Enterprise Backup and Antivirus applications Experience using Veeam and Sophos a plus Active Directory, DNS, DHCP, and layer 3 switches WSUS and 3rd party patch management and deployment solutions Network hardware such as switches, routers, firewalls, access points Windows PC operating systems, Office, and various PC software PC's, iPad's, Chromebooks, printers, etc. Strong communication skills are a must Ability to follow complex technical instructions with a strong attention to detail If your job responsibilities require you to drive your personal vehicle or an Agency vehicle you will be required to maintain a valid driver's license, auto insurance as required by state law, and an acceptable driving record Achievement Centers for Children offers excellent medical, dental and vision benefits, flexible spending account, paid time off and a retirement savings 403B plan with employer contribution as well as opportunities for professional development. The Achievement Centers for Children welcomes diversity and is an Equal Opportunity Employer.
04/17/2021
Full time
Information Technology System Administrator Achievement Centers for Children is a Cleveland, Ohio based non-profit organization that is nationally recognized for its excellence in helping children with disabilities and their families achieve and thrive. Employment with us is rewarding personally and professionally. We have an immediate Information Technology System Administrator opening. This position will be responsible for: Analyzing, configuring, administering, and supporting of LAN/WAN at three physical locations Consulting with users to determine hardware, software, and system requirements. Troubleshooting issues and design processes to improve user's experience Coordinating purchasing of hardware and software Installing, configuring, and deploying physical and Hyper-V servers, network hardware, and software to fulfill needs of ACC's business processes Troubleshooting network connectivity and bandwidth issues between three physical locations Managing server, endpoint, and mobile device virus protection Deploying windows updates through WSUS and ensure all endpoints report and maintain appropriate patch levels. Deploying and monitoring 3rd party software patches and major version upgrades through PDQ inventory and deploy software Installing Windows Server and Exchange updates on a monthly basis Implementing Windows server and PC operating systems best practices Monitoring health of Servers through Event Logs and testing tools, addressing issues as they arise Troubleshooting Remote Desktop connection and Remote Desktop Gateway issues Overseeing Veeam backup solution. Creating, monitoring, and troubleshooting daily jobs. Assisting in the design, testing, and implementation of Disaster Recovery Plan to ensure business continuity. Configuring and auditing email encryption groups, spam filtering, and DLP through ProofPoint Essentials Performing Phishing Tests and educating users on cybersecurity topics and current trends Configuring and managing Office 365 accounts Overseeing monthly audits of Active Directory User and Computer accounts, inventory system, WSUS, antivirus, third party updates, etc. Maintaining inventory tracking system Creating, designing, promoting, and monitoring measures of cybersecurity Proactively monitoring IT systems for possible security issues Assisting in implementing security best practices across network hardware and software Participating in design planning, testing, and documentation of custom software application functionality Serving as a backup to Information Technology Help Desk Analyst Configuring, supporting, and troubleshooting Windows 8/10 PC's, iPads, Chromebooks, Printers, Microsoft Office, and various software applications. Configuring users in Active Directory and other software applications Resolving user and system issues escalated from Information Technology Help Desk Analyst. Seeking management approval when dealing with unusual events that may be outside the scope of normal day-to-day operations Maintaining and updating companies website and Intranet Maintaining professional knowledge by attending workshops and reviewing professional publications Performing special projects as needed or directed Qualifications: Associates degree or higher in Information Technology related studies Experience configuring, supporting and troubleshooting: Microsoft Windows Server operating systems, Exchange 2016 or higher, Enterprise Backup and Antivirus applications Experience using Veeam and Sophos a plus Active Directory, DNS, DHCP, and layer 3 switches WSUS and 3rd party patch management and deployment solutions Network hardware such as switches, routers, firewalls, access points Windows PC operating systems, Office, and various PC software PC's, iPad's, Chromebooks, printers, etc. Strong communication skills are a must Ability to follow complex technical instructions with a strong attention to detail If your job responsibilities require you to drive your personal vehicle or an Agency vehicle you will be required to maintain a valid driver's license, auto insurance as required by state law, and an acceptable driving record Achievement Centers for Children offers excellent medical, dental and vision benefits, flexible spending account, paid time off and a retirement savings 403B plan with employer contribution as well as opportunities for professional development. The Achievement Centers for Children welcomes diversity and is an Equal Opportunity Employer.