Description: Job Title: Clinical Counselor Department: Behavior Health Supervisor Title: Director of BH or Clinical Manager of BH UDS Classification: Licensed Clinical Social Workers (LSW/LISW) & Other Licensed Mental Health Provides (LPC/LPCC) EEO Class: Professional FLSA Status: Exempt Starting Wage: LSW/LPC: $48,000 (BSW) $52,000 (MSW) LISW/LPCC: $62,000 Pay Grade/Funding Source: Prof/Lic-1-2 Organizational Information: Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives. We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit thirdstreetfamily . org or find them on Facebook or Twitter. Job Summary: Clinical counselors at a community mental health agency fill a vital role in delivering mental health services, advocating for clients, and collaborating with a diverse team of professionals to promote overall well-being within the community. The counselor will have a strong commitment to ethical standards, cultural competence, and ongoing professional development. Clinical counselors will provide behavioral health diagnostic assessments, behavioral health counseling, psychotherapy, and other interventions to individuals from diverse racial, ethnic, and socioeconomic backgrounds. Your ability to flex communication style to multiple cultural environments is necessary while you meet with clients, their families, guardians, or agency representatives. Essential Job Duties: Conduct thorough diagnostic assessments of clients' social, emotional, and environmental factors that may impact their overall health and well-being to evaluate clients' mental health and/or substance use concerns, identify their needs and develop appropriate treatment plans. Support clients in managing their mental health and/or substance use challenges and improving their quality of life by providing counseling and therapy. This could include individual, family or group counseling to clients dealing with a range of mental health issues, such as depression, anxiety, trauma, or substance abuse. Develop comprehensive treatment plans to meet the unique needs of each client. Collaborate with other health care professionals within the health center such as doctors, nurses, and case managers to coordinate the client's care plan. This involves ensuing that clients have access to the necessary resources, such as healthcare referrals, social services, housing assistance or financial aid programs. Be prepared to provide immediate support and appropriate crisis intervention services for clients/communities in immediate distress or facing emergency situations. This may involve assessing suicide/homicide risk, managing safety concerns including those related to domestic violence and abuse, and connecting clients to appropriate crisis resources. Provides psychotherapy for individuals who qualify for services on site and or via telehealth. Creates positive relationship with clients, their families, guardians or agency representatives. Serve as an advocate for clients, helping them navigate complex systems and connecting them with community resources or case managers. Support health education efforts for clients by promoting preventive care, healthy lifestyle choices, and self-care techniques. Utilize education to empower clients to take an active role in managing their health and well-being. Meet productivity or billing requirements set by the Chief Behavioral Health Officer. Maintain accurate and up-to-date records of your interactions with clients, treatment plans, progress notes and referrals. Adhere to ethical guidelines and standards of practice, such as those set by state licensing boards and professional counseling associations. Observe and conform to the policies, procedures and standards of Third Street Family Health Services. Collaborate in a professional manner with all members of the health care team. Advocate and refer individuals with serious mental illness and/or substance abuse/addiction to community agencies for treatment. Network with local social service agencies to remain knowledgeable about available services and the referral process for those services. Maintenance of all required licensure, certification, registration, training, behavioral health knowledge (including but not limited to new or changing treatments and standards of care), and/or expertise to meet the needs of clients as determined by the organization. Acquisition of additional trainings, licensures, or certificates as deemed necessary in the ongoing determination and mission to meet the needs of clients and the community. Provide training and/or work supervision to licensees with appropriate licensure, if applicable/needed, as defined in OAC Rule 4757-17-01 "Counseling Supervision". Observe and conform to all laws, customs and ethical guidelines and standards of practice applicable to the behavioral health profession, including those set by state licensing boards and professional counseling associations. Practice, communicate, and embody the dispassionate and unbiased delivery of care regardless of personal bias or prejudice and as appropriate for a professional of the rank of clinical counselor. Participate in quality improvement initiatives within the organization to enhance the effectiveness and efficiency of mental health services. Communicate with the leadership team on all matters relating to malpractice insurance status, including notification of any claims and full compliance with the risk management policies and procedures of Third Street. Comply with State and Federal Regulations along with accreditation requirement in accordance with CARF, ODMHAS, HRSA, The Joint Commission and other applicable standards. Be available for to participate in "on-call" coverage as needed due to PTO or other coverage shortages. This could include evening or weekend on call duties. Confer with supervisors regarding progress, concerns, and recommendations. Participation in staff meetings and other meetings. Participation in good faith in peer review audit of charts as designated by Third Street. Practice good stewardship of clinic and community resources by providing cost effective and efficient care to the clients in our charge. Be a positive role model for all health center staff. Other duties as assigned. Supervisory Duties: None. Knowledge, Skills & Abilities: Knowledge of: Counselor principles: You should have a strong understanding of counseling/social work principles, ethics, and values. This includes knowledge of human behavior, diversity and cultural competence, social justice, and the impact of social determinants of health on individuals and communities. Clinical Assessment and Diagnosis: You should be proficient in conducting comprehensive assessments of individuals' social, emotional, and environmental factors. This involves gathering relevant information, utilizing assessment tools, and identifying mental health conditions or psychosocial issues that may require intervention. Treatment Planning and Intervention: You should have the ability to develop effective treatment plans based on the assessment findings. This includes formulating goals and objectives, selecting appropriate interventions and evidence-based practices, and regularly reviewing and adjusting the plan as needed. Counseling and Therapeutic Techniques: You should possess strong counseling skills and be familiar with various therapeutic modalities. This includes individual, family, and group counseling, crisis intervention, cognitive-behavioral therapy, motivational interviewing, trauma-informed care, and other approaches that align with the needs of the population you serve. Care Coordination and Resource Navigation: You should have knowledge of community resources and services, including healthcare, mental health, housing, employment, financial assistance, and social support programs. The ability to effectively coordinate care and connect clients with appropriate resources is crucial for addressing their social needs. Familiarity with relevant laws, regulations, and ethical guidelines governing behavioral health services, including HIPAA, state licensing requirements, and accreditation standards. Skills: Excellent communication skills are essential for building rapport with clients, collaborating with interdisciplinary teams, and advocating on behalf of your clients. Active listening, empathy, cultural sensitivity, and the ability to communicate complex information in a clear and understandable manner are crucial. Crisis Management and Risk Assessment: You should be skilled in identifying and managing crisis situations, including assessing for suicide risk, domestic violence, child abuse, and other emergencies. This involves having the ability to provide immediate support, implement safety plans, and make appropriate referrals to ensure the well-being of your clients. . click apply for full job details
09/17/2024
Full time
Description: Job Title: Clinical Counselor Department: Behavior Health Supervisor Title: Director of BH or Clinical Manager of BH UDS Classification: Licensed Clinical Social Workers (LSW/LISW) & Other Licensed Mental Health Provides (LPC/LPCC) EEO Class: Professional FLSA Status: Exempt Starting Wage: LSW/LPC: $48,000 (BSW) $52,000 (MSW) LISW/LPCC: $62,000 Pay Grade/Funding Source: Prof/Lic-1-2 Organizational Information: Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives. We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit thirdstreetfamily . org or find them on Facebook or Twitter. Job Summary: Clinical counselors at a community mental health agency fill a vital role in delivering mental health services, advocating for clients, and collaborating with a diverse team of professionals to promote overall well-being within the community. The counselor will have a strong commitment to ethical standards, cultural competence, and ongoing professional development. Clinical counselors will provide behavioral health diagnostic assessments, behavioral health counseling, psychotherapy, and other interventions to individuals from diverse racial, ethnic, and socioeconomic backgrounds. Your ability to flex communication style to multiple cultural environments is necessary while you meet with clients, their families, guardians, or agency representatives. Essential Job Duties: Conduct thorough diagnostic assessments of clients' social, emotional, and environmental factors that may impact their overall health and well-being to evaluate clients' mental health and/or substance use concerns, identify their needs and develop appropriate treatment plans. Support clients in managing their mental health and/or substance use challenges and improving their quality of life by providing counseling and therapy. This could include individual, family or group counseling to clients dealing with a range of mental health issues, such as depression, anxiety, trauma, or substance abuse. Develop comprehensive treatment plans to meet the unique needs of each client. Collaborate with other health care professionals within the health center such as doctors, nurses, and case managers to coordinate the client's care plan. This involves ensuing that clients have access to the necessary resources, such as healthcare referrals, social services, housing assistance or financial aid programs. Be prepared to provide immediate support and appropriate crisis intervention services for clients/communities in immediate distress or facing emergency situations. This may involve assessing suicide/homicide risk, managing safety concerns including those related to domestic violence and abuse, and connecting clients to appropriate crisis resources. Provides psychotherapy for individuals who qualify for services on site and or via telehealth. Creates positive relationship with clients, their families, guardians or agency representatives. Serve as an advocate for clients, helping them navigate complex systems and connecting them with community resources or case managers. Support health education efforts for clients by promoting preventive care, healthy lifestyle choices, and self-care techniques. Utilize education to empower clients to take an active role in managing their health and well-being. Meet productivity or billing requirements set by the Chief Behavioral Health Officer. Maintain accurate and up-to-date records of your interactions with clients, treatment plans, progress notes and referrals. Adhere to ethical guidelines and standards of practice, such as those set by state licensing boards and professional counseling associations. Observe and conform to the policies, procedures and standards of Third Street Family Health Services. Collaborate in a professional manner with all members of the health care team. Advocate and refer individuals with serious mental illness and/or substance abuse/addiction to community agencies for treatment. Network with local social service agencies to remain knowledgeable about available services and the referral process for those services. Maintenance of all required licensure, certification, registration, training, behavioral health knowledge (including but not limited to new or changing treatments and standards of care), and/or expertise to meet the needs of clients as determined by the organization. Acquisition of additional trainings, licensures, or certificates as deemed necessary in the ongoing determination and mission to meet the needs of clients and the community. Provide training and/or work supervision to licensees with appropriate licensure, if applicable/needed, as defined in OAC Rule 4757-17-01 "Counseling Supervision". Observe and conform to all laws, customs and ethical guidelines and standards of practice applicable to the behavioral health profession, including those set by state licensing boards and professional counseling associations. Practice, communicate, and embody the dispassionate and unbiased delivery of care regardless of personal bias or prejudice and as appropriate for a professional of the rank of clinical counselor. Participate in quality improvement initiatives within the organization to enhance the effectiveness and efficiency of mental health services. Communicate with the leadership team on all matters relating to malpractice insurance status, including notification of any claims and full compliance with the risk management policies and procedures of Third Street. Comply with State and Federal Regulations along with accreditation requirement in accordance with CARF, ODMHAS, HRSA, The Joint Commission and other applicable standards. Be available for to participate in "on-call" coverage as needed due to PTO or other coverage shortages. This could include evening or weekend on call duties. Confer with supervisors regarding progress, concerns, and recommendations. Participation in staff meetings and other meetings. Participation in good faith in peer review audit of charts as designated by Third Street. Practice good stewardship of clinic and community resources by providing cost effective and efficient care to the clients in our charge. Be a positive role model for all health center staff. Other duties as assigned. Supervisory Duties: None. Knowledge, Skills & Abilities: Knowledge of: Counselor principles: You should have a strong understanding of counseling/social work principles, ethics, and values. This includes knowledge of human behavior, diversity and cultural competence, social justice, and the impact of social determinants of health on individuals and communities. Clinical Assessment and Diagnosis: You should be proficient in conducting comprehensive assessments of individuals' social, emotional, and environmental factors. This involves gathering relevant information, utilizing assessment tools, and identifying mental health conditions or psychosocial issues that may require intervention. Treatment Planning and Intervention: You should have the ability to develop effective treatment plans based on the assessment findings. This includes formulating goals and objectives, selecting appropriate interventions and evidence-based practices, and regularly reviewing and adjusting the plan as needed. Counseling and Therapeutic Techniques: You should possess strong counseling skills and be familiar with various therapeutic modalities. This includes individual, family, and group counseling, crisis intervention, cognitive-behavioral therapy, motivational interviewing, trauma-informed care, and other approaches that align with the needs of the population you serve. Care Coordination and Resource Navigation: You should have knowledge of community resources and services, including healthcare, mental health, housing, employment, financial assistance, and social support programs. The ability to effectively coordinate care and connect clients with appropriate resources is crucial for addressing their social needs. Familiarity with relevant laws, regulations, and ethical guidelines governing behavioral health services, including HIPAA, state licensing requirements, and accreditation standards. Skills: Excellent communication skills are essential for building rapport with clients, collaborating with interdisciplinary teams, and advocating on behalf of your clients. Active listening, empathy, cultural sensitivity, and the ability to communicate complex information in a clear and understandable manner are crucial. Crisis Management and Risk Assessment: You should be skilled in identifying and managing crisis situations, including assessing for suicide risk, domestic violence, child abuse, and other emergencies. This involves having the ability to provide immediate support, implement safety plans, and make appropriate referrals to ensure the well-being of your clients. . click apply for full job details
HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people's lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose. We are currently seeking a Director of Operations to join our team. As a Director of Operations, you will be responsible for the management of daily operations including office-wide budgeting, monitoring, analysis and measurement of peak performance. Leadership: Submits monthly fee projections through detailed work plans. Reviews project contracts. Oversees claims and risk management as related to projects. Reviews consultant fees and agreements; both prime and consultant. Oversees invoicing and collections; monitors delinquent accounts receivables. Reviews and approves project budgeting. Reviews, approves and may assist in development of project work plans. Reviews and updates monthly fee projections. Reviews monthly earnings. Manages project staffing needs and assignments; approves weekly timesheets. Monitors project profitability; adjusts billable time and office budget to maintain profitability. Acts as an expert resource in project, client, consultant, and contractor project issues. Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate. Takes personal responsibility for fostering a green workplace through sustainable work practices. Management Implements and utilizes HOK Best Practices for all projects and processes. Schedules and chairs meetings with Project Managers. Oversees claims and risk management of projects. Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews. Business Development Assists in development and successful execution of annual business plan. Participates in selected marketing and business development opportunities. Identifies new business opportunities while developing current client relationships. Listen for and seek out new projects which may exist or are being formulated. Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities. Assists in development of fee proposals for proposal preparation. Staff Development Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust among members of the group as it grows and develops. Ensures staff evaluation; responsible for performance development, compensation decision-making and allocation processes. Supports diversity, HOKU programs and develops continuing education opportunities (e.g. site visits, lectures, road trips) to expose design staff to influences which will stimulate design creativity and innovation. Participates in interviews and recruiting of professional staff. Required Skills Ability to manage business operations with a collaborative leadership style which puts value on relationships, both internal and external. Thorough knowledge of the technical process of large-scale projects. Ability to think strategically, implements change, enforces policy and resolve conflict. Thorough understanding of project work plans, schedules, staffing, budgets. Proven ability to prioritize oneself and the work of others in order to meet deadlines and provide high quality service to clients. Proven ability to create and maintain strong working relationships with external clients. Proven ability to masterfully present, effectively sell and negotiate the services of HOK. Ability to communicate effectively, both verbally and in writing. Thorough knowledge of sustainability, integrated design and LEED guidelines. Thorough knowledge of buildingSMART, Building Information Modeling (BIM) and Integrated Project Delivery (IPD). Proficiency in the basic technical skills of architecture including the following computer skills: Proficiency in Deltek Vision highly preferred. Proficiency in MS Office, including Word, Excel and Outlook. Proficiency in Newforma preferred. Qualifications Bachelor's degree in architecture or engineering or equivalent in education or experience required. Master's degree preferred. 15 years of experience with an architectural firm or division, with at least 5 years in a similar type managerial position. Licensed Architect or Engineer with current registration in your region required, if licensure is offered in your region. NCARB registration preferred if registered Architect. LEED accreditation or Green Associate preferred. HOK is committed to providing our employees with a comprehensive benefits plan to meet their current and future needs. Benefits include medical, dental and vision coverage; 401(K) savings plans; disability, life and accident insurance; paid time off (PTO); and parental leave. In addition, HOK employees enjoy a flexible work schedule with the option to work remotely on Mondays and Fridays. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Compensation is based on experience, qualifications, education and location. The reasonably expected annual salary range for this position is $180,000 to $220,000. HOK is a drug-free workplace. HOK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
09/17/2024
Full time
HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time. We are dedicated to improving people's lives, serving our clients and healing the planet. Together, we cultivate a culture of design excellence at the confluence of art and science, blending the power of creative expression with a clear sense of purpose. We are currently seeking a Director of Operations to join our team. As a Director of Operations, you will be responsible for the management of daily operations including office-wide budgeting, monitoring, analysis and measurement of peak performance. Leadership: Submits monthly fee projections through detailed work plans. Reviews project contracts. Oversees claims and risk management as related to projects. Reviews consultant fees and agreements; both prime and consultant. Oversees invoicing and collections; monitors delinquent accounts receivables. Reviews and approves project budgeting. Reviews, approves and may assist in development of project work plans. Reviews and updates monthly fee projections. Reviews monthly earnings. Manages project staffing needs and assignments; approves weekly timesheets. Monitors project profitability; adjusts billable time and office budget to maintain profitability. Acts as an expert resource in project, client, consultant, and contractor project issues. Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate. Takes personal responsibility for fostering a green workplace through sustainable work practices. Management Implements and utilizes HOK Best Practices for all projects and processes. Schedules and chairs meetings with Project Managers. Oversees claims and risk management of projects. Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews. Business Development Assists in development and successful execution of annual business plan. Participates in selected marketing and business development opportunities. Identifies new business opportunities while developing current client relationships. Listen for and seek out new projects which may exist or are being formulated. Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities. Assists in development of fee proposals for proposal preparation. Staff Development Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust among members of the group as it grows and develops. Ensures staff evaluation; responsible for performance development, compensation decision-making and allocation processes. Supports diversity, HOKU programs and develops continuing education opportunities (e.g. site visits, lectures, road trips) to expose design staff to influences which will stimulate design creativity and innovation. Participates in interviews and recruiting of professional staff. Required Skills Ability to manage business operations with a collaborative leadership style which puts value on relationships, both internal and external. Thorough knowledge of the technical process of large-scale projects. Ability to think strategically, implements change, enforces policy and resolve conflict. Thorough understanding of project work plans, schedules, staffing, budgets. Proven ability to prioritize oneself and the work of others in order to meet deadlines and provide high quality service to clients. Proven ability to create and maintain strong working relationships with external clients. Proven ability to masterfully present, effectively sell and negotiate the services of HOK. Ability to communicate effectively, both verbally and in writing. Thorough knowledge of sustainability, integrated design and LEED guidelines. Thorough knowledge of buildingSMART, Building Information Modeling (BIM) and Integrated Project Delivery (IPD). Proficiency in the basic technical skills of architecture including the following computer skills: Proficiency in Deltek Vision highly preferred. Proficiency in MS Office, including Word, Excel and Outlook. Proficiency in Newforma preferred. Qualifications Bachelor's degree in architecture or engineering or equivalent in education or experience required. Master's degree preferred. 15 years of experience with an architectural firm or division, with at least 5 years in a similar type managerial position. Licensed Architect or Engineer with current registration in your region required, if licensure is offered in your region. NCARB registration preferred if registered Architect. LEED accreditation or Green Associate preferred. HOK is committed to providing our employees with a comprehensive benefits plan to meet their current and future needs. Benefits include medical, dental and vision coverage; 401(K) savings plans; disability, life and accident insurance; paid time off (PTO); and parental leave. In addition, HOK employees enjoy a flexible work schedule with the option to work remotely on Mondays and Fridays. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Compensation is based on experience, qualifications, education and location. The reasonably expected annual salary range for this position is $180,000 to $220,000. HOK is a drug-free workplace. HOK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, sexual orientation, gender identity, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.
Do you want to deliver work that truly matters to our community? There's never been a better time to join the energy industry! At Western Power we're working towards our vision for a clean energy future and we're looking for diverse, passionate people to join our team of leading experts. Our Legal, Governance and External Relations Business Unit is accountable for not only providing key corporate governance functions including compliance, internal audit and legal services but also providing engagement and communication to and with external stakeholders and supporting our Board directors and Executives. We have a rare opportunity for Senior Legal Counsel to join the Legal Services team on a 7-month fixed term basis at our Perth office. About this role Some of the responsibilities of this role will include: Provide high quality legal advice to all areas of Western Power, to ensure that all of Western Power's operational activities, business strategies and policies are effectively and efficiently implemented in accordance with sound legal risk management and compliance with Western Power's legal and regulatory obligations. Lead complex legal matters, including in relation to safety, human resources, property, commercial, regulatory, major incident response and claims management matters. Support the General Counsel and Managing Counsel in the provision of legal, governance and company secretary support to the organisation. Actively manage the drafting and negotiation of a broad range of commercial documents and contracts involving third party relationships on behalf of Western Power, including where necessary, taking the lead in negotiations. Provide technical support and guidance to Legal Counsel to ensure that all legal advice provided is effective, efficient and supports the organisation's values. Prepare focussed instructions/briefs for matters to be referred to external lawyers/barristers and work collaboratively/cooperatively with them in relation to effective and cost-efficient completion of outsourced legal work. About you We are seeking someone with experience and attributes that include: Bachelor's degree, or higher, in Law from a common law jurisdiction. Admitted as a legal practitioner of the Supreme Court of WA and holding a current practising certificate. Significant demonstrable expertise and broad knowledge in a broad range of legal matters including in respect to: electricity and/or energy, commercial contracts, construction law, compliance and policy, employment, property or disputes. Organised, with the ability to cope with and prioritise large volumes of work and to work effectively under pressure both autonomously and in a small team environment. Excellent legal analytical negotiation and presentation skills and experience. Excellent writing and verbal communication skills. Ability to provide practical advice by applying legal concepts to a commercial business. Demonstrated commercial and business focus. High level of integrity and professionalism and the ability to manage stakeholder relationships. Our people are our priority Our people play a vital role in creating an innovative, safe, and supportive workplace, living our values and delivering exceptional service to the communities in which we operate. We are committed to building a diverse workforce and inclusive where all our people are valued and belong. We actively encourage applications from people of all genders, cultures and backgrounds, including women, Aboriginal and Torres Strait Islander people, culturally and racially marginalised groups, people with disabilities, young and mature age workers and the LGBTQIA+ community. We are an employer of choice, offering our employees a range of benefits that include: An award-winning employee recognition and benefits programme. Access to five Employee Network Groups which celebrate and communicate the diversity of our workforce and connect diversity and inclusion to our broader business activities. Access to salary packaging, social club activities, and discounted health insurance and gym membership. Things to consider Please note that the final stages of our recruitment process require completed Background & Assessment Checks. This includes a current police clearance (issued within the last six months), checks on documentation and references which verify your identity and qualifications, and a medical assessment. Join us and play a part in powering the future of Western Australia. If you have the skills and are committed to our values we will find a place for you! Applications close on 20th September 2024. Submit your application by clicking the 'apply' button.
09/15/2024
Full time
Do you want to deliver work that truly matters to our community? There's never been a better time to join the energy industry! At Western Power we're working towards our vision for a clean energy future and we're looking for diverse, passionate people to join our team of leading experts. Our Legal, Governance and External Relations Business Unit is accountable for not only providing key corporate governance functions including compliance, internal audit and legal services but also providing engagement and communication to and with external stakeholders and supporting our Board directors and Executives. We have a rare opportunity for Senior Legal Counsel to join the Legal Services team on a 7-month fixed term basis at our Perth office. About this role Some of the responsibilities of this role will include: Provide high quality legal advice to all areas of Western Power, to ensure that all of Western Power's operational activities, business strategies and policies are effectively and efficiently implemented in accordance with sound legal risk management and compliance with Western Power's legal and regulatory obligations. Lead complex legal matters, including in relation to safety, human resources, property, commercial, regulatory, major incident response and claims management matters. Support the General Counsel and Managing Counsel in the provision of legal, governance and company secretary support to the organisation. Actively manage the drafting and negotiation of a broad range of commercial documents and contracts involving third party relationships on behalf of Western Power, including where necessary, taking the lead in negotiations. Provide technical support and guidance to Legal Counsel to ensure that all legal advice provided is effective, efficient and supports the organisation's values. Prepare focussed instructions/briefs for matters to be referred to external lawyers/barristers and work collaboratively/cooperatively with them in relation to effective and cost-efficient completion of outsourced legal work. About you We are seeking someone with experience and attributes that include: Bachelor's degree, or higher, in Law from a common law jurisdiction. Admitted as a legal practitioner of the Supreme Court of WA and holding a current practising certificate. Significant demonstrable expertise and broad knowledge in a broad range of legal matters including in respect to: electricity and/or energy, commercial contracts, construction law, compliance and policy, employment, property or disputes. Organised, with the ability to cope with and prioritise large volumes of work and to work effectively under pressure both autonomously and in a small team environment. Excellent legal analytical negotiation and presentation skills and experience. Excellent writing and verbal communication skills. Ability to provide practical advice by applying legal concepts to a commercial business. Demonstrated commercial and business focus. High level of integrity and professionalism and the ability to manage stakeholder relationships. Our people are our priority Our people play a vital role in creating an innovative, safe, and supportive workplace, living our values and delivering exceptional service to the communities in which we operate. We are committed to building a diverse workforce and inclusive where all our people are valued and belong. We actively encourage applications from people of all genders, cultures and backgrounds, including women, Aboriginal and Torres Strait Islander people, culturally and racially marginalised groups, people with disabilities, young and mature age workers and the LGBTQIA+ community. We are an employer of choice, offering our employees a range of benefits that include: An award-winning employee recognition and benefits programme. Access to five Employee Network Groups which celebrate and communicate the diversity of our workforce and connect diversity and inclusion to our broader business activities. Access to salary packaging, social club activities, and discounted health insurance and gym membership. Things to consider Please note that the final stages of our recruitment process require completed Background & Assessment Checks. This includes a current police clearance (issued within the last six months), checks on documentation and references which verify your identity and qualifications, and a medical assessment. Join us and play a part in powering the future of Western Australia. If you have the skills and are committed to our values we will find a place for you! Applications close on 20th September 2024. Submit your application by clicking the 'apply' button.
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a DSNP Implementation Analystto join our team. Job Title: Medicare/DSNP ITS - DSNP Implementation Analyst Consultant Department: Information Technology Services (ITS) Reports To: Program Director: ITS DSNP Implementation (Consultant) FLSA Status: Consultant Job Summary: The Medicare/DSNP ITS - Implementation Analyst Consultant will ensure that partner vendors, implementation teams, UAT end-users, and quality management teams work from clearly defined business requirements . This role will also manage traceability that aligns with a defined quality management plan for successfully testing and deploying new technology solutions and integrating with existing systems in compliance with published policy guides and standards for Medi-Cal, Medicare, and D-SNP to support the 1/1/2026 launch of new Medicare/DSNP line of business. The new solutions support 2026 Medicare and DSNP requirements for managing prospects and brokers, CRM and customer service, enrollment, provider management, member experience, DSNP model of care and benefit coordination, risk adjustment, and reporting and data analytics. These products will integrate with our mature Medi-Cal solutions and business processes with an end-to-end deployment strategy that involves both agile and stage-gate implementation models. This Implementation Analyst consultant will work with a team of analysts, vendor partners, developers, and test leads to map requirements to implementation to testing to adoption by updating the Traceability Matrix and managing documentation that ensures successful launch, including training and user adoption, and for reporting and compliance, particularly in relation to Medicare/DSNP services in California. Key Responsibilities: Translate requirements from published policy guides, specifications, and business requirements into technical specifications, functional requirements, and models that support integration, traceability, quality assurance and testing, and training needs for the new DSNP launch. Understand and update business models and the technical architecture artifacts that define the future state for end-to-end integration. Map requirements to features of selected vendor solutions to document the future state and provide recommendations that support goals and compliance. Manage the Traceability Matrix and interface management process to ensure new solutions successfully integrate with existing ITS systems. Support implementation, deployment, and adoption for new technology that supports new Medicare/DSNP line of business. Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery. Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan. Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems. Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business. Qualifications: Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems. Bachelor's degree preferred. Clinical or care management experience a plus. Experience managing requirements and UAT for Medicare and Medicaid managed care organization. Deep understanding of Medicaid/Medicare/DSNP regulations and the healthcare industry's business and technology needs. DSNP system experience in California preferred. Requirements management certification a plus. Proven analytical and data management skills. Excellent communication and interpersonal skills. Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, healthcare analytics, EHR systems, and data management. Knowledge of IT security best practices and healthcare compliance regulations. Working Conditions: Remote work arrangements with occasional onsite travel (e.g., quarterly). About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at . NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
09/12/2024
Full time
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA Services currently seeks a DSNP Implementation Analystto join our team. Job Title: Medicare/DSNP ITS - DSNP Implementation Analyst Consultant Department: Information Technology Services (ITS) Reports To: Program Director: ITS DSNP Implementation (Consultant) FLSA Status: Consultant Job Summary: The Medicare/DSNP ITS - Implementation Analyst Consultant will ensure that partner vendors, implementation teams, UAT end-users, and quality management teams work from clearly defined business requirements . This role will also manage traceability that aligns with a defined quality management plan for successfully testing and deploying new technology solutions and integrating with existing systems in compliance with published policy guides and standards for Medi-Cal, Medicare, and D-SNP to support the 1/1/2026 launch of new Medicare/DSNP line of business. The new solutions support 2026 Medicare and DSNP requirements for managing prospects and brokers, CRM and customer service, enrollment, provider management, member experience, DSNP model of care and benefit coordination, risk adjustment, and reporting and data analytics. These products will integrate with our mature Medi-Cal solutions and business processes with an end-to-end deployment strategy that involves both agile and stage-gate implementation models. This Implementation Analyst consultant will work with a team of analysts, vendor partners, developers, and test leads to map requirements to implementation to testing to adoption by updating the Traceability Matrix and managing documentation that ensures successful launch, including training and user adoption, and for reporting and compliance, particularly in relation to Medicare/DSNP services in California. Key Responsibilities: Translate requirements from published policy guides, specifications, and business requirements into technical specifications, functional requirements, and models that support integration, traceability, quality assurance and testing, and training needs for the new DSNP launch. Understand and update business models and the technical architecture artifacts that define the future state for end-to-end integration. Map requirements to features of selected vendor solutions to document the future state and provide recommendations that support goals and compliance. Manage the Traceability Matrix and interface management process to ensure new solutions successfully integrate with existing ITS systems. Support implementation, deployment, and adoption for new technology that supports new Medicare/DSNP line of business. Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery. Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan. Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems. Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business. Qualifications: Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems. Bachelor's degree preferred. Clinical or care management experience a plus. Experience managing requirements and UAT for Medicare and Medicaid managed care organization. Deep understanding of Medicaid/Medicare/DSNP regulations and the healthcare industry's business and technology needs. DSNP system experience in California preferred. Requirements management certification a plus. Proven analytical and data management skills. Excellent communication and interpersonal skills. Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, healthcare analytics, EHR systems, and data management. Knowledge of IT security best practices and healthcare compliance regulations. Working Conditions: Remote work arrangements with occasional onsite travel (e.g., quarterly). About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at . NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Job Title: Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant Department: Information Technology Services (ITS) Reports To: Program Director: ITS DSNP Implementation (Consultant) FLSA Status: Consultant Job Summary: The Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant will oversee integration and change management for multiple new Medicare/DSNP solutions that will support the 1/1/2026 launch of new CCAH Medicare/DSNP line of business. The new solutions support 2026 Medicare and DSNP requirements for managing prospects and brokers, CRM and customer service, enrollment, provider management, member experience, DSNP model of care and benefit coordination, risk adjustment, and reporting and data analytics. These products will integrate with CCAH's mature Medi-Cal solutions and business processes with an end-to-end deployment strategy that involves both agile and stage-gate implementation models. This TPM consultant will work to ensure that the implementation outcomes support requirements and meet targets for quality and UAT, training and user adoption, and for reporting and compliance, particularly in relation to Medicare/DSNP services in California. Key Responsibilities: Provide project and program oversight for the implementation, deployment, and adoption for new technology that supports new Medicare/DSNP line of business. Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management. Develop end-to-end program implementation plan and manage key deliverables through the project duration. Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems. Understand business models and technical architecture strategy and work to align implementations with the future state Medicare/DSNP plan. Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan. Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems. Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business for CCAH. Qualifications: Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems. Bachelor's degree preferred. Experience working on both agile and waterfall project management methodologies across multiple projects to support a single program. Experience with both cloud-based solutions and large-scale systems. Clear understanding of change management to ensure user adoption and quality solution deployment. Strong understanding of Medicaid/Medicare/DSNP regulations and the healthcare industry's technology needs. DSNP system experience in California preferred. Vendor management experience preferred. Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred. Project management certification preferred (PMO, Agile, or other). Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView). Proven technical and analytical skills. Excellent communication and interpersonal skills. Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management. Knowledge of IT security best practices and healthcare compliance regulations. Working Conditions: Remote work arrangements with occasional onsite travel (e.g., quarterly). About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
09/12/2024
Full time
Job Title: Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant Department: Information Technology Services (ITS) Reports To: Program Director: ITS DSNP Implementation (Consultant) FLSA Status: Consultant Job Summary: The Medicare/DSNP ITS - Technical Program Manager (TPM) Consultant will oversee integration and change management for multiple new Medicare/DSNP solutions that will support the 1/1/2026 launch of new CCAH Medicare/DSNP line of business. The new solutions support 2026 Medicare and DSNP requirements for managing prospects and brokers, CRM and customer service, enrollment, provider management, member experience, DSNP model of care and benefit coordination, risk adjustment, and reporting and data analytics. These products will integrate with CCAH's mature Medi-Cal solutions and business processes with an end-to-end deployment strategy that involves both agile and stage-gate implementation models. This TPM consultant will work to ensure that the implementation outcomes support requirements and meet targets for quality and UAT, training and user adoption, and for reporting and compliance, particularly in relation to Medicare/DSNP services in California. Key Responsibilities: Provide project and program oversight for the implementation, deployment, and adoption for new technology that supports new Medicare/DSNP line of business. Engage with vendor-provided solutions and their implementation teams to bridge open questions, resolve key decisions, ensure quality delivery, meet dates, manage change requests and associated project cost management. Develop end-to-end program implementation plan and manage key deliverables through the project duration. Focus on integration and interface management to ensure new solutions successfully integrate with existing ITS systems. Understand business models and technical architecture strategy and work to align implementations with the future state Medicare/DSNP plan. Collaborate with implementation partners, ITS development and QA teams, business leaders and end-user to meet the operational, compliance, and quality goals of the end-to-end implementation plan. Adhere to best practices for the security and compliance of Medicare/DSNP data across all IT systems. Foster an environment of continuous improvement and innovation to ensure successful launch of new DSNP line of business for CCAH. Qualifications: Minimum of 5 years of experience in IT system implementation and project management, with a focus on healthcare and Medicaid and Medicare systems. Bachelor's degree preferred. Experience working on both agile and waterfall project management methodologies across multiple projects to support a single program. Experience with both cloud-based solutions and large-scale systems. Clear understanding of change management to ensure user adoption and quality solution deployment. Strong understanding of Medicaid/Medicare/DSNP regulations and the healthcare industry's technology needs. DSNP system experience in California preferred. Vendor management experience preferred. Direct experience with IT project audits, independent verification and validation (IV&V), and project governance preferred. Project management certification preferred (PMO, Agile, or other). Experience with Project Management Information Systems and IT tracking (e.g., Wrike, Azure DevOps, PlanView). Proven technical and analytical skills. Excellent communication and interpersonal skills. Experience with business and technical solutions in Medicaid and/or Medicare systems, claims, enrollment, provider payments, healthcare analytics, EHR systems, and data management. Knowledge of IT security best practices and healthcare compliance regulations. Working Conditions: Remote work arrangements with occasional onsite travel (e.g., quarterly). About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
CCI Health & Wellness Services
Silver Spring, Maryland
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Position Summary The Director, Human Resources (HR) Talent Acquisition & Professional Development oversees the day-to-day operations of recruitment & staffing and employee training and development. The Director, Human Resources, under the direction of the Chief People Officer, is primarily responsible for successfully providing oversight, administration, and execution for day-to-day functions of their respective team to include full-life-cycle talent management: i.e., talent acquisition, onboarding, performance management, training, re-boarding, and off-boarding. The Director, HR coordinates provider and professional enrollment activities. Key Functions & Responsibilities Conducts the screening, evaluation, and interviewing process consistent with HR policies and guidelines. This includes, but may not be limited to, arranging interview schedules, obtaining credentials, conducting interviews, checking references, working with the internal credentialing team, onboarding new hires, etc. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Leads recruiting and interviewing processes for each open position in a rapidly growing environment; efficiently and effectively fills open positions. Assists with providing structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Provides oversight for onboarding, including conducting new employee orientation NEO surveys. Screens resumes and applicants; arranges interviews with hiring managers; prepares offer and/or rejection letters and appropriate follow-up with applicants. Conducts regular follow-up with managers to determine the effectiveness of recruitment efforts. Coordinates job description development. Creates ads, flyers, and mailings for job openings; posts and maintains openings on the job board. Prepares recruitment reports for weekly meetings. Develops and maintains a database and network of qualified resources to ensure adequate staffing pipelines. Initiates recruitment efforts with physicians in local residency programs. Prepares for and participates in recruitment events and career fairs. Oversees the maintenance of employee records for training (ex. CPR, OSHA, safety, and other mandatory training), certification, and licensure. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and CCI in community outreach efforts as appropriate. May conduct HR-related surveys and system implementations. Creates and delivers presentations for internal and external audiences. Performs other duties as assigned. PERFORMANCE EXPECTATIONS: Leads training initiatives - creates learning and development programs, tools, and initiatives that provide internal development and training opportunities for employees related to onboarding, compliance, organizational growth, and best practices. Provides structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Leads employee engagement, DEIA, and succession planning initiatives. Assists with the development, implementation, documentation, and administration of processes and procedures to ensure effective, efficient, and continuity of HR service delivery. Prepares human capital metrics and presentations of key findings to help guide decisions and mitigate risk. Assists with the design, implementation, and administration of wellness initiatives and programs. Assists with routine and recurring reporting. Working on-site is an essential duty for the job. Other duties as assigned. SKILLS AND ABILITIES: Thorough knowledge of State of Maryland and Federal employment-related laws, regulations, and HR best practices. Ability to act with integrity, professionalism, and confidentiality. Ability to prioritize time to meet deadlines for multiple projects. Proficiency with HRMS (e.g., HRIS, ATS, L&D, Performance Management); experience with ADP Workforce Now a plus. Strong analytical and problem-solving skills; demonstrable experience with analytics and metrics. Excellent active listening, negotiation, and presentation skills. Bilingual (fluency in Spanish) a plus. Competence to build and effectively manage interpersonal relationships across all levels of the company. Must be able to drive work collaboratively. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Must be customer-service-focused. Minimum Qualifications Bachelor's degree in business, HR, or related field; Masters preferred. 5 years of human resource management experience in talent acquisition and training and development preferred. Prior experience with an FQHC is a plus. Bilingual is a plus. Experience conducting internal interviews and investigations. Demonstrated experience in assessing and developing content and conducting virtual and in-person training. Prior supervisory experience with managing high-functioning teams preferred. SHRM-CP, PHR, or equivalent highly desired. Why Work at CCI? Extensive benefits plan Generous PTO Plan 403B Retirement Plan + Employer matchup to 4% Tuition Reimbursement Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under the Federal Tort Claims Act. CCI Health Services is an Equal Opportunity Employer Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George's Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
09/10/2024
Full time
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Position Summary The Director, Human Resources (HR) Talent Acquisition & Professional Development oversees the day-to-day operations of recruitment & staffing and employee training and development. The Director, Human Resources, under the direction of the Chief People Officer, is primarily responsible for successfully providing oversight, administration, and execution for day-to-day functions of their respective team to include full-life-cycle talent management: i.e., talent acquisition, onboarding, performance management, training, re-boarding, and off-boarding. The Director, HR coordinates provider and professional enrollment activities. Key Functions & Responsibilities Conducts the screening, evaluation, and interviewing process consistent with HR policies and guidelines. This includes, but may not be limited to, arranging interview schedules, obtaining credentials, conducting interviews, checking references, working with the internal credentialing team, onboarding new hires, etc. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Leads recruiting and interviewing processes for each open position in a rapidly growing environment; efficiently and effectively fills open positions. Assists with providing structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Provides oversight for onboarding, including conducting new employee orientation NEO surveys. Screens resumes and applicants; arranges interviews with hiring managers; prepares offer and/or rejection letters and appropriate follow-up with applicants. Conducts regular follow-up with managers to determine the effectiveness of recruitment efforts. Coordinates job description development. Creates ads, flyers, and mailings for job openings; posts and maintains openings on the job board. Prepares recruitment reports for weekly meetings. Develops and maintains a database and network of qualified resources to ensure adequate staffing pipelines. Initiates recruitment efforts with physicians in local residency programs. Prepares for and participates in recruitment events and career fairs. Oversees the maintenance of employee records for training (ex. CPR, OSHA, safety, and other mandatory training), certification, and licensure. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and CCI in community outreach efforts as appropriate. May conduct HR-related surveys and system implementations. Creates and delivers presentations for internal and external audiences. Performs other duties as assigned. PERFORMANCE EXPECTATIONS: Leads training initiatives - creates learning and development programs, tools, and initiatives that provide internal development and training opportunities for employees related to onboarding, compliance, organizational growth, and best practices. Provides structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Leads employee engagement, DEIA, and succession planning initiatives. Assists with the development, implementation, documentation, and administration of processes and procedures to ensure effective, efficient, and continuity of HR service delivery. Prepares human capital metrics and presentations of key findings to help guide decisions and mitigate risk. Assists with the design, implementation, and administration of wellness initiatives and programs. Assists with routine and recurring reporting. Working on-site is an essential duty for the job. Other duties as assigned. SKILLS AND ABILITIES: Thorough knowledge of State of Maryland and Federal employment-related laws, regulations, and HR best practices. Ability to act with integrity, professionalism, and confidentiality. Ability to prioritize time to meet deadlines for multiple projects. Proficiency with HRMS (e.g., HRIS, ATS, L&D, Performance Management); experience with ADP Workforce Now a plus. Strong analytical and problem-solving skills; demonstrable experience with analytics and metrics. Excellent active listening, negotiation, and presentation skills. Bilingual (fluency in Spanish) a plus. Competence to build and effectively manage interpersonal relationships across all levels of the company. Must be able to drive work collaboratively. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Must be customer-service-focused. Minimum Qualifications Bachelor's degree in business, HR, or related field; Masters preferred. 5 years of human resource management experience in talent acquisition and training and development preferred. Prior experience with an FQHC is a plus. Bilingual is a plus. Experience conducting internal interviews and investigations. Demonstrated experience in assessing and developing content and conducting virtual and in-person training. Prior supervisory experience with managing high-functioning teams preferred. SHRM-CP, PHR, or equivalent highly desired. Why Work at CCI? Extensive benefits plan Generous PTO Plan 403B Retirement Plan + Employer matchup to 4% Tuition Reimbursement Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under the Federal Tort Claims Act. CCI Health Services is an Equal Opportunity Employer Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George's Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
Wexford Health Sources, one of the nation's leading innovative correctional health care companies, provides clients with experienced management and technologically advanced services, combined with programs that control costs while ensuring quality. For nearly two decades, Wexford Health has consistently delivered proven staffing expertise and a full range of medical, behavioral health, pharmacy, utilization management, provider contracting, claims processing, and quality management services. At Wexford Health our philosophy is that health care should not be considered a luxury for anyone. We simply care for those in need and the corrections environment is our venue. Wexford Health has an exceptional opportunity for a Dentist to join our team of healthcare professionals at the Rushville County Jail in Rushville, IL. Job Requirements: DUTIES/RESPONSIBILITIES Provides overall supervision of the dental department. Provides preventative and restorative treatment to all inmates. Performs and interprets radiographic examinations as indicated. Performs operative dentistry including appropriate repair of caries. Repairs/fits proper prosthetic devices. Supervise staff in: cleaning of teeth, making impressions for prosthetic devices, planning and maintaining an oral hygiene program, completing appropriate records accurately and all procedures associated with the provision of dental care. Arrange proper referral for procedures that cannot be performed on-site at facility. Provides supervision of staff in instruction of offenders in preventative practices for maintaining proper oral hygiene. Submit monthly report of Dental Department activities. Participate in staff development programs. Develop and update departmental policies and procedures. Supervise and evaluate all assigned dental staff. Forward all outside referrals of offenders to the Medical Director to assure the necessity for such referrals. Serves as clinical authority on all matters related to the delivery of dental services, and provides direction, guidance, and oversight to the dental staff and programs. Determines the timeframes for non-emergent and elective treatments according to priority and availability. Determines the appropriateness of non-routine treatment and ensure that such treatment will not interfere with the provision of greater priority services. Examines patients and documents findings on standard forms, utilizing applicable dental classification systems (i.e., APHA). Provides or arranges for appropriate preventative restorative dental care as needed within the administrative guidelines to all inmates. Provides or arranges for appropriate care for emergency patients as soon as possible. Ensures continuity of care. Supplies data for clinic reports as requested. Keeps dental licenses up-to-date, and ensure current copy is on file in the Health Care Unit. Must be CPR certified and skilled in recognizing the symptoms of shock and fainting, and must be prepared to provide necessary aid as directed during emergency procedures. Responsible for dental office security to include instrument, medicine and needle counts. Responsible to ensure appropriate and quality orientation for all newly hired dental staff. Notifies the Wexford Health Staffing Department of vacant or upcoming vacant positions in a timely manner and actively assists the Staffing Department in the filling of vacant positions. Is familiar with overtime and commodities budgets and works to remain within budget. Notifies Regional Manager of staffing vacancies related to the Schedule E. Obtains approval of Wexford Health and IDOC administration prior to exceeding staffing hours as stipulated in the Schedule E. Strives to ensure 100% compliance of Schedule E staffing hours. Complies with and enforces Wexford Health/Facility Policy and procedures and ensures subordinate compliance. Is familiar with all aspects of the Wexford Health Collective Bargaining Agreement and operates consistent with the language as interpreted by Wexford Health Administration. Member of the Quality Assurance Committee. Receives direction from IDOC personnel as appropriate, including but not limited to Wardens, Assistant Wardens and Health Care Unit Administrators. Maintains the confidentiality of offender records. Approaches change in a positive manner. Makes suggestions for improving work conditions to the Medical Director, Health Care Unit Administrator and Regional Manager. Accepts constructive Criticism in stressful situations. Performs other related duties as required or assigned. Conforms to Wexford Health Sources and facility regulations as appropriate, to include, but not be limited to:
08/27/2024
Full time
Wexford Health Sources, one of the nation's leading innovative correctional health care companies, provides clients with experienced management and technologically advanced services, combined with programs that control costs while ensuring quality. For nearly two decades, Wexford Health has consistently delivered proven staffing expertise and a full range of medical, behavioral health, pharmacy, utilization management, provider contracting, claims processing, and quality management services. At Wexford Health our philosophy is that health care should not be considered a luxury for anyone. We simply care for those in need and the corrections environment is our venue. Wexford Health has an exceptional opportunity for a Dentist to join our team of healthcare professionals at the Rushville County Jail in Rushville, IL. Job Requirements: DUTIES/RESPONSIBILITIES Provides overall supervision of the dental department. Provides preventative and restorative treatment to all inmates. Performs and interprets radiographic examinations as indicated. Performs operative dentistry including appropriate repair of caries. Repairs/fits proper prosthetic devices. Supervise staff in: cleaning of teeth, making impressions for prosthetic devices, planning and maintaining an oral hygiene program, completing appropriate records accurately and all procedures associated with the provision of dental care. Arrange proper referral for procedures that cannot be performed on-site at facility. Provides supervision of staff in instruction of offenders in preventative practices for maintaining proper oral hygiene. Submit monthly report of Dental Department activities. Participate in staff development programs. Develop and update departmental policies and procedures. Supervise and evaluate all assigned dental staff. Forward all outside referrals of offenders to the Medical Director to assure the necessity for such referrals. Serves as clinical authority on all matters related to the delivery of dental services, and provides direction, guidance, and oversight to the dental staff and programs. Determines the timeframes for non-emergent and elective treatments according to priority and availability. Determines the appropriateness of non-routine treatment and ensure that such treatment will not interfere with the provision of greater priority services. Examines patients and documents findings on standard forms, utilizing applicable dental classification systems (i.e., APHA). Provides or arranges for appropriate preventative restorative dental care as needed within the administrative guidelines to all inmates. Provides or arranges for appropriate care for emergency patients as soon as possible. Ensures continuity of care. Supplies data for clinic reports as requested. Keeps dental licenses up-to-date, and ensure current copy is on file in the Health Care Unit. Must be CPR certified and skilled in recognizing the symptoms of shock and fainting, and must be prepared to provide necessary aid as directed during emergency procedures. Responsible for dental office security to include instrument, medicine and needle counts. Responsible to ensure appropriate and quality orientation for all newly hired dental staff. Notifies the Wexford Health Staffing Department of vacant or upcoming vacant positions in a timely manner and actively assists the Staffing Department in the filling of vacant positions. Is familiar with overtime and commodities budgets and works to remain within budget. Notifies Regional Manager of staffing vacancies related to the Schedule E. Obtains approval of Wexford Health and IDOC administration prior to exceeding staffing hours as stipulated in the Schedule E. Strives to ensure 100% compliance of Schedule E staffing hours. Complies with and enforces Wexford Health/Facility Policy and procedures and ensures subordinate compliance. Is familiar with all aspects of the Wexford Health Collective Bargaining Agreement and operates consistent with the language as interpreted by Wexford Health Administration. Member of the Quality Assurance Committee. Receives direction from IDOC personnel as appropriate, including but not limited to Wardens, Assistant Wardens and Health Care Unit Administrators. Maintains the confidentiality of offender records. Approaches change in a positive manner. Makes suggestions for improving work conditions to the Medical Director, Health Care Unit Administrator and Regional Manager. Accepts constructive Criticism in stressful situations. Performs other related duties as required or assigned. Conforms to Wexford Health Sources and facility regulations as appropriate, to include, but not be limited to:
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/25/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/25/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/25/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
08/23/2024
Full time
About Us: Skyros Designs is a busy and growing wholesale company, committed to providing top-quality products and exceptional service to our customers. We are seeking an experienced and organized individual to join our team and lead our efforts in maintaining and enhancing our customer relationships as a full-time Director of Customer Relations. Key Responsibilities: -Working directly with sales reps, retailers, and other customers -Resolving customers' issues and concerns -Processing claims and returns -Implementing partner programs -Assisting in creating annual catalog and price list for digital and print publication -Assisting with photoshoots -Online marketing (email, social media, ads) for sales and promotions -Updating and maintaining online stores -Tracking samples inventory -Assisting in processing purchase orders, invoices, and account receivables -Organizing warehouse sales -Attending out of town markets Qualifications: -Strong organizational skills and attention to detail -Ability to work independently while following instructions -Positive and pleasant attitude, contributing to a team-oriented environment -Excellent communication skills -Strong problem-solving abilities, with the ability to think critically and resolve customer issues effectively -Some travel required What We Offer: -Competitive pay based on experience (negotiable) -Health insurance and paid vacation available after 6 months of employment
