San Juan Regional Medical Center
Farmington, New Mexico
Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Workforce Development Program Director is a strategic leadership role responsible for designing, implementing, and overseeing comprehensive workforce development and talent acquisition programs with a focus on building a robust pipeline of healthcare professionals, particularly nurses and other critical clinical roles. This position requires a "road warrior" mentality, involving extensive travel (up to 50-75% of the time) to cultivate and maintain partnerships with educational institutions, professional organizations, and community stakeholders across regional and national levels. The Program Director will position SJRMC as a premier employer of choice in the healthcare industry by developing innovative recruitment strategies, fostering strategic alliances, and aligning talent pipelines with organizational goals and regional economic trends. This role collaborates closely with senior leadership, including the Director of Talent Acquisition, to integrate workforce planning with SJRMC's broader strategic objectives. Required Behaviors: As a leader embodying SJRMC's culture and identity, the Program Director must exemplify the organization's values-Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality-in all professional interactions and strategic initiatives. This requires a deep commitment to the mission, fostering a culture of collaboration, innovation, and excellence in workforce planning. Required Qualifications: Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field (extensive relevant experience may be considered in lieu of a bachelor's degree). Ten (10) to twelve (12) years of progressive experience in talent acquisition, workforce planning, or human resources, with at least five (5) years in a leadership role, preferably in healthcare. Proven expertise in developing and executing strategic workforce planning initiatives, including talent pipeline development and succession planning. Demonstrated success in building and maintaining strategic partnerships with educational institutions, professional organizations, and community stakeholders. Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders at all levels. Strong analytical skills with experience using data-driven metrics to assess program effectiveness and inform strategic decisions. Comprehensive understanding of the healthcare industry, including current trends, workforce challenges, and regulatory requirements. Willingness and ability to travel extensively (50-75% of the time) to attend recruitment events, career fairs, and partnership meetings regionally and nationally. Passion for advancing SJRMC's employer brand and fostering a culture of diversity, equity, and inclusion in talent acquisition Preferred Qualifications: Master's degree in Human Resources, Business Administration, Healthcare Administration. Twelve (12) to fifteen (15) years of experience in talent acquisition, workforce planning, or human resources, with a strong focus on healthcare. Certification in Human Resources (e.g., SHRM-SCP, SPHR) or workforce planning (e.g., Workforce Planning Certification). Experience leveraging advanced workforce analytics tools and methodologies to forecast talent needs and optimize recruitment strategies. Proven track record of leading large-scale internship or apprenticeship programs in healthcare settings. Established relationships with key stakeholders in the Four Corners region, including educational institutions (e.g., San Juan College, Pueblo Community College, Ft. Lewis) and economic development organizations. Duties and Responsibilities: Develop and lead a comprehensive workforce development and planning strategies to ensure a growing and sustainable pipeline of healthcare professionals, with a focus on critical roles such as nursing, therapists, imaging professionals, etc. Establish and maintain strategic partnerships with local primary schools and regional colleges, universities, professional organizations, and community stakeholders to enhance SJRMC's talent acquisition efforts. Oversee the design and execution of outreach programs, including career fairs, workshops, and presentations at educational institutions and industry conferences. Lead the development and management of internship, residency, and apprenticeship programs to attract and cultivate early-career healthcare talent. Collaborate with the marketing department to create compelling, data-driven content for SJRMC's careers website and social media platforms to strengthen the employer brand. Utilize advanced analytics to track program performance, forecast workforce needs, and identify opportunities for process improvement. Partner with internal stakeholders (e.g., HR, Nursing, Nursing Education) to align workforce planning initiatives with organizational priorities and clinical needs. Engage with external stakeholders, including economic development professionals, Chambers of Commerce, and regional educational institutions, to align talent strategies with community and economic growth. Stay informed on industry trends, labor market dynamics, and best practices in workforce planning and talent acquisition. Provide leadership and mentorship to the Talent Acquisition team, fostering a culture of innovation and accountability. Represent SJRMC at regional and national healthcare and workforce development conferences to enhance visibility and attract top talent. Each employee is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship Other duties as assigned Physical Demands and Environmental Work Conditions: Requires extensive travel (50-75% of the time) to recruitment events, partner meetings, and industry conferences, often involving irregular hours and overnight stays. Moderate physical exertion may be required during travel and event setup. Office-based work involves prolonged periods of sitting and computer use, which may result in repetitive strain on the neck and back. Demands continual mental concentration, strategic thinking, and attention to detail. Errors in workforce planning or talent acquisition strategies could significantly impact organizational resources and operational efficiency.
11/19/2025
Full time
Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Workforce Development Program Director is a strategic leadership role responsible for designing, implementing, and overseeing comprehensive workforce development and talent acquisition programs with a focus on building a robust pipeline of healthcare professionals, particularly nurses and other critical clinical roles. This position requires a "road warrior" mentality, involving extensive travel (up to 50-75% of the time) to cultivate and maintain partnerships with educational institutions, professional organizations, and community stakeholders across regional and national levels. The Program Director will position SJRMC as a premier employer of choice in the healthcare industry by developing innovative recruitment strategies, fostering strategic alliances, and aligning talent pipelines with organizational goals and regional economic trends. This role collaborates closely with senior leadership, including the Director of Talent Acquisition, to integrate workforce planning with SJRMC's broader strategic objectives. Required Behaviors: As a leader embodying SJRMC's culture and identity, the Program Director must exemplify the organization's values-Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability, and Creative Vitality-in all professional interactions and strategic initiatives. This requires a deep commitment to the mission, fostering a culture of collaboration, innovation, and excellence in workforce planning. Required Qualifications: Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field (extensive relevant experience may be considered in lieu of a bachelor's degree). Ten (10) to twelve (12) years of progressive experience in talent acquisition, workforce planning, or human resources, with at least five (5) years in a leadership role, preferably in healthcare. Proven expertise in developing and executing strategic workforce planning initiatives, including talent pipeline development and succession planning. Demonstrated success in building and maintaining strategic partnerships with educational institutions, professional organizations, and community stakeholders. Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders at all levels. Strong analytical skills with experience using data-driven metrics to assess program effectiveness and inform strategic decisions. Comprehensive understanding of the healthcare industry, including current trends, workforce challenges, and regulatory requirements. Willingness and ability to travel extensively (50-75% of the time) to attend recruitment events, career fairs, and partnership meetings regionally and nationally. Passion for advancing SJRMC's employer brand and fostering a culture of diversity, equity, and inclusion in talent acquisition Preferred Qualifications: Master's degree in Human Resources, Business Administration, Healthcare Administration. Twelve (12) to fifteen (15) years of experience in talent acquisition, workforce planning, or human resources, with a strong focus on healthcare. Certification in Human Resources (e.g., SHRM-SCP, SPHR) or workforce planning (e.g., Workforce Planning Certification). Experience leveraging advanced workforce analytics tools and methodologies to forecast talent needs and optimize recruitment strategies. Proven track record of leading large-scale internship or apprenticeship programs in healthcare settings. Established relationships with key stakeholders in the Four Corners region, including educational institutions (e.g., San Juan College, Pueblo Community College, Ft. Lewis) and economic development organizations. Duties and Responsibilities: Develop and lead a comprehensive workforce development and planning strategies to ensure a growing and sustainable pipeline of healthcare professionals, with a focus on critical roles such as nursing, therapists, imaging professionals, etc. Establish and maintain strategic partnerships with local primary schools and regional colleges, universities, professional organizations, and community stakeholders to enhance SJRMC's talent acquisition efforts. Oversee the design and execution of outreach programs, including career fairs, workshops, and presentations at educational institutions and industry conferences. Lead the development and management of internship, residency, and apprenticeship programs to attract and cultivate early-career healthcare talent. Collaborate with the marketing department to create compelling, data-driven content for SJRMC's careers website and social media platforms to strengthen the employer brand. Utilize advanced analytics to track program performance, forecast workforce needs, and identify opportunities for process improvement. Partner with internal stakeholders (e.g., HR, Nursing, Nursing Education) to align workforce planning initiatives with organizational priorities and clinical needs. Engage with external stakeholders, including economic development professionals, Chambers of Commerce, and regional educational institutions, to align talent strategies with community and economic growth. Stay informed on industry trends, labor market dynamics, and best practices in workforce planning and talent acquisition. Provide leadership and mentorship to the Talent Acquisition team, fostering a culture of innovation and accountability. Represent SJRMC at regional and national healthcare and workforce development conferences to enhance visibility and attract top talent. Each employee is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship Other duties as assigned Physical Demands and Environmental Work Conditions: Requires extensive travel (50-75% of the time) to recruitment events, partner meetings, and industry conferences, often involving irregular hours and overnight stays. Moderate physical exertion may be required during travel and event setup. Office-based work involves prolonged periods of sitting and computer use, which may result in repetitive strain on the neck and back. Demands continual mental concentration, strategic thinking, and attention to detail. Errors in workforce planning or talent acquisition strategies could significantly impact organizational resources and operational efficiency.
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
11/19/2025
Full time
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
11/19/2025
Full time
Please note, this position is located at Winter Park Resort in Winter Park, CO. Year Round Who We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Perks & Benefits: Free season pass to Winter Park and all Alterra Resorts Discounted friends & family tickets Medical, dental, vision, life, paid parental leave and more for eligible employees 401(k) plan with 100% company match - up to 4% Mental health resources for all employees Food & beverage and retail discounts Onsite employee childcare based on availability Discounted equipment rentals, pro-deals, and more POSITION SUMMARY: The Marketing Specialist is responsible for assisting in the planning and execution of resort marketing and promotional strategies. The candidate must have a proven track record of success in advertising and media analytics. The position will report directly to the Marketing Manager. The most qualified candidates will have a background in brand management, paid media management, or agency account management. The primary responsibility of the Marketing Specialist is to assist in planning, execution, and reporting on advertising and promotional campaigns to support resort goals. Campaign objectives include increasing brand awareness and familiarity, driving incremental guest visits and increasing ancillary revenue. In addition, the Marketing Specialist will assist in building and supporting the resort's product suite and promotional calendar to drive visitation WAGE: The base salary pay range above represents the low and high end of Winter Park Resort's salary pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resort's total compensation package for employees. Other rewards may include many region-specific benefits. Salary pay range: $50,000 - $65,000 ESSENTIAL DUTIES: Develop creative briefs in collaboration with Marketing Manager and Director to create compelling advertising campaigns Project manage advertising creative deliverables process to ensure brand adherence, increase effectiveness of campaigns, and ensure campaigns launch on time Manage the marketing promotional calendar, create one pagers for products and promotions, and distribute them to marketing channel managers Assist in planning, execution and reporting of in-house advertising campaigns run on Meta, Tik Tok, and other social media platforms. Create and analyze post-mortem reports for advertising campaigns run in-house and through our advertising agency, and provide recommendations based on business results Analyze competitor products, promotions and advertising to inform and improve marketing strategies Schedule and organize key media, agency, and marketing meetings, agendas, and send minutes to attendees Analyze marketing reports (guest, financial, employee, project status, etc.) and follow-up with managers and team members on actionable items Ensure consistent marketing messages across multiple consumer touch points Proofread creative for advertising as well as other marketing channels as assigned Prepare monthly forecast and variance budget documents for the marketing budget, and attend accompanying meetings to assist in presenting Marketing budget details Prepare and review monthly expense reports, reconcile accounts payable, and process departmental purchases, check requests, and other documents Provide occasional administrative support to the VP, Director, and Managers of Marketing This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change. EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree in marketing or business-related field or relevant marketing experience 3+ years of experience in marketing or related field required, featuring analytic reporting, budget management, and media coordination Experience in agency account management, media coordination, or similar role on marketing team, a plus Experience in outdoor/hospitality/ski marketing preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS: Working knowledge of Adobe Analytics, Google Analytics, Tableau, or similar data analysis platforms required Skilled in Microsoft Office, especially PowerPoint, Word, and Excel Demonstrated ability to manage projects independently, handle multiple tasks and assignments simultaneously in a fast-paced environment Strong sense of ownership and accountability Strong analytical skills and business acumen Ability to work under deadline pressure Self-starter with high energy and desire to have a positive impact on the business and brand Commitment to guest and employee satisfaction Resourcefulness in solving problems Strong attention to detail TRAVEL REQUIREMENTS: This position does not require regular travel; however, from time to time, travel to industry events and other locations may be required. PHYSICAL DEMANDS AND WORKING CONDITIONS: This position may be required to work evenings, weekends and holidays. Office Environment: Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Manual dexterity to operate a computer and other common office equipment on a constant basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. OTHER DUTIES AS ASSIGNED: This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business. AN EQUAL OPPORTUNITY EMPLOYER: Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications. Required Preferred Job Industries Sales & Marketing
2350-The Chemours Company FC, LLC
Wilmington, Delaware
As we create a colorful, capable and cleaner world through chemistry, we invite you tojoin our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure sustainable solutions and more modern living depend on Chemours chemistry. Chemours is seeking a Category Manager to join the Chemours Corporate Procurement team! This is a highly visible, key role within the Company and interacts closely with the Commercial Operations, Supply Chain and leadership teams across all three Chemours businesses. This position will report directly to the Procurement Director - TT at our Wilmington, DE Headquarters location. The responsibilities of various rotations may include, but are not limited to, the following: Category Strategies: Drive strategic sourcing process by gathering inputs/requirements/business objectives to develop and lead category strategies for the Chloralkali and Chlorinated Organics global category to deliver reliable, cost advantaged, and sustainable supply. Partnership: Strategic thought partner that fosters strong cross-functional engagement and working partnerships to enable strategic planning and forecasting. Understands customer requirements such as volume, price, quality, delivery mode, supply risk and supply chain impacts and incorporated into category strategies. Executive level engagements with internal and supplier stakeholders which requires advanced communication and personal skills and deep business understanding Risk Management: Identify and mitigate supply risk, critical path supplies and services and help monitor/manage related site risks. Proactively develop and implement effective risk mitigation strategies for key materials Negotiations: Defines negotiation targets: most desired outcome, best alternative, least acceptable outcome. Develop negotiation plans, gain alignment from stakeholders, lead cross-functional, negotiation teams, and drive commercial negotiations to achieve best possible TCO pricing while maintaining set quality standards. Negotiates, prepares and executes procurement agreements Contract management: Conducts negotiations, documents agreements in contract terms and conditions, conducts contract legal and financial reviews, obtains internal approvals, implements contracts, reviews contract/supplier performance after implementation. Review and manage supplier contracts to ensure compliance with terms and conditions, drive value on new and existing contracts. Authoring Contracts with Firm KPIs that enhance Compliance. Data Analytics: Works efficiently between internal data (spend, contract data) and external intel and market trends, analyze local and macro markets, and identifies opportunities to optimize category portfolio to drive maximum value. Utilize data analytics to identify purchasing trends, identify timing for commercial action, and inform decision-makers. Market Research: Analyze market trends, competitor activity, and customer demand to identify potential products /services and suppliers. Understands supply market - production routes, supplier share, market price, alternatives. Drives cost efficiency challenges in a volatile commodity market and chemical indices that require constant market monitoring. Vendor Management: Build and maintain relationships with suppliers, negotiating pricing, payment terms, and delivery schedules. Facilitate new supplier introductions; Manage, consolidate, and drive lower tail spend where feasible. Reporting and communication: Develop category/sub-category sourcing strategy and align with business and stakeholders. Prepare regular reports on category performance, key insights, and actionable recommendations to senior managers. KPIs: Develop metrics and work with digital to automate. Understand and align with the goals and requirements of the stakeholders and share progress and results of dashboards, metrics, KPI's and benchmarks. Savings: Drive cost savings/avoidance, and working capital improvements through collaborative efforts with suppliers, internal customers and procurement category managers. Mentorship: Mentors/coaches Associate Category Managers on category management, Supplier Management, Supply Risk, and Stakeholder engagement Bidding: Lead bidding strategy and executes RFX, requests for proposals and competitive bids Drive use of bidding optimizations/automation. The following is required for this role: Bachelor's degree in business, supply chain or engineering. Must have 10 years of experience procuring or managing categories related to the Chemical industry. Strong expertise in Strategic Sourcing or Supply Chain Management domain experience (Category Management, Vendor management, SRM, Supply Risk, Regulatory compliance, segmentation/taxonomy). Strategic leadership skills in developing and nurturing strong working ties with site leadership and operations teams. Strong negotiation skills and experience managing and negotiating contracts to meet business needs and objectives. Negotiate contracts and purchase order terms and conditions with the inclusion of Legal, Risk Management, Business leadership, and Finance, as required. Proficiency in MS Office Suite, Outlook & Internet applications and be able to create and interpret key reports. Strong working knowledge/experience in business analysis, market research, financial analysis, cost models, procurement/supply chain analysis and supplier performance management. Strong analytical and problem-solving skills; self-motivated with ability to handle multiple tasks and assignments simultaneously, with attention to detail, deadlines, and reporting Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external stakeholders. Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Business acumen - creating, positioning and negotiating commercial arrangements that deliver competitive advantage. Ability to build a strong business case with data and present it senior management. The following is preferred for this role: Master's in business (MBA) or Supply Chain Certifications Strong expertise in Source to Pay (S2P) software such as GEP, Ariba, Coupa or similar. Proficiency in SAP S4/HANA or higher or an equivalent ERP business system. Good working knowledge of Go to Market strategies such as Reverse Auctions, eSourcing, etc. High motivation and self-awareness Analytical capability Results-driven with strong communication skills Six Sigma Greenbelt+ Certification(s) Benefits: Competitive Compensation C omprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities. In our pursuit to be the greatest place to work . click apply for full job details
11/19/2025
Full time
As we create a colorful, capable and cleaner world through chemistry, we invite you tojoin our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible. In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure sustainable solutions and more modern living depend on Chemours chemistry. Chemours is seeking a Category Manager to join the Chemours Corporate Procurement team! This is a highly visible, key role within the Company and interacts closely with the Commercial Operations, Supply Chain and leadership teams across all three Chemours businesses. This position will report directly to the Procurement Director - TT at our Wilmington, DE Headquarters location. The responsibilities of various rotations may include, but are not limited to, the following: Category Strategies: Drive strategic sourcing process by gathering inputs/requirements/business objectives to develop and lead category strategies for the Chloralkali and Chlorinated Organics global category to deliver reliable, cost advantaged, and sustainable supply. Partnership: Strategic thought partner that fosters strong cross-functional engagement and working partnerships to enable strategic planning and forecasting. Understands customer requirements such as volume, price, quality, delivery mode, supply risk and supply chain impacts and incorporated into category strategies. Executive level engagements with internal and supplier stakeholders which requires advanced communication and personal skills and deep business understanding Risk Management: Identify and mitigate supply risk, critical path supplies and services and help monitor/manage related site risks. Proactively develop and implement effective risk mitigation strategies for key materials Negotiations: Defines negotiation targets: most desired outcome, best alternative, least acceptable outcome. Develop negotiation plans, gain alignment from stakeholders, lead cross-functional, negotiation teams, and drive commercial negotiations to achieve best possible TCO pricing while maintaining set quality standards. Negotiates, prepares and executes procurement agreements Contract management: Conducts negotiations, documents agreements in contract terms and conditions, conducts contract legal and financial reviews, obtains internal approvals, implements contracts, reviews contract/supplier performance after implementation. Review and manage supplier contracts to ensure compliance with terms and conditions, drive value on new and existing contracts. Authoring Contracts with Firm KPIs that enhance Compliance. Data Analytics: Works efficiently between internal data (spend, contract data) and external intel and market trends, analyze local and macro markets, and identifies opportunities to optimize category portfolio to drive maximum value. Utilize data analytics to identify purchasing trends, identify timing for commercial action, and inform decision-makers. Market Research: Analyze market trends, competitor activity, and customer demand to identify potential products /services and suppliers. Understands supply market - production routes, supplier share, market price, alternatives. Drives cost efficiency challenges in a volatile commodity market and chemical indices that require constant market monitoring. Vendor Management: Build and maintain relationships with suppliers, negotiating pricing, payment terms, and delivery schedules. Facilitate new supplier introductions; Manage, consolidate, and drive lower tail spend where feasible. Reporting and communication: Develop category/sub-category sourcing strategy and align with business and stakeholders. Prepare regular reports on category performance, key insights, and actionable recommendations to senior managers. KPIs: Develop metrics and work with digital to automate. Understand and align with the goals and requirements of the stakeholders and share progress and results of dashboards, metrics, KPI's and benchmarks. Savings: Drive cost savings/avoidance, and working capital improvements through collaborative efforts with suppliers, internal customers and procurement category managers. Mentorship: Mentors/coaches Associate Category Managers on category management, Supplier Management, Supply Risk, and Stakeholder engagement Bidding: Lead bidding strategy and executes RFX, requests for proposals and competitive bids Drive use of bidding optimizations/automation. The following is required for this role: Bachelor's degree in business, supply chain or engineering. Must have 10 years of experience procuring or managing categories related to the Chemical industry. Strong expertise in Strategic Sourcing or Supply Chain Management domain experience (Category Management, Vendor management, SRM, Supply Risk, Regulatory compliance, segmentation/taxonomy). Strategic leadership skills in developing and nurturing strong working ties with site leadership and operations teams. Strong negotiation skills and experience managing and negotiating contracts to meet business needs and objectives. Negotiate contracts and purchase order terms and conditions with the inclusion of Legal, Risk Management, Business leadership, and Finance, as required. Proficiency in MS Office Suite, Outlook & Internet applications and be able to create and interpret key reports. Strong working knowledge/experience in business analysis, market research, financial analysis, cost models, procurement/supply chain analysis and supplier performance management. Strong analytical and problem-solving skills; self-motivated with ability to handle multiple tasks and assignments simultaneously, with attention to detail, deadlines, and reporting Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external stakeholders. Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. Strong verbal and written communication skills (including analysis, interpretation, & reasoning). Business acumen - creating, positioning and negotiating commercial arrangements that deliver competitive advantage. Ability to build a strong business case with data and present it senior management. The following is preferred for this role: Master's in business (MBA) or Supply Chain Certifications Strong expertise in Source to Pay (S2P) software such as GEP, Ariba, Coupa or similar. Proficiency in SAP S4/HANA or higher or an equivalent ERP business system. Good working knowledge of Go to Market strategies such as Reverse Auctions, eSourcing, etc. High motivation and self-awareness Analytical capability Results-driven with strong communication skills Six Sigma Greenbelt+ Certification(s) Benefits: Competitive Compensation C omprehensive Benefits Packages 401(k) Match Employee Stock Purchase Program Tuition Reimbursement Commuter Benefits Learning and Development Opportunities Strong Inclusion and Diversity Initiatives Company-paid Volunteer Day We're a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it-by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. Learn more about Chemours and our culture by visiting Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws. Chemours is an E-Verify employer Candidates must be able to perform all duties listed with or without accommodation Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position Don't meet every single requirement? At Chemours we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities. In our pursuit to be the greatest place to work . click apply for full job details
University of Massachusetts Amherst
Amherst, Massachusetts
Job no: 529023 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Talent Acquisition Manager leads a high-performing Talent Acquisition (TA) team, drives modern recruiting and sourcing strategies, and ensures an exceptional candidate and hiring manager experience. This role advances UMass's talent brand, builds proactive pipelines for critical roles (including research, academic, student support, and administrative talent), and partners with campus stakeholders to deliver equitable and efficient hiring outcomes. The Talent Acquisition Manager champions innovative and equitable hiring practices, leverages data to drive decisions, and implements technology-enabled recruitment, including the UMass Applicant Tracking System (PageUp). Essential Functions Strategic Talent Acquisition Leadership Collaborates with the Director of Compensation and Talent Acquisition to develop and execute a University-wide talent acquisition strategy aligned to institutional priorities and workforce planning.Partners with HR Business Partners, hiring leaders, and Diversity & Inclusion partners to forecast and plan talent needs.Promotes UMass's employer brand and employee value proposition in local, regional, and national talent markets. Team Leadership & Development Supervises, coaches, and develops the TA team, including Talent Acquisition Consultants and coordinators, to support full-cycle recruitment excellence.Fosters a collaborative culture focused on service, innovation, equity, and continuous improvement.Supports professional development, workload prioritization, and consistent recruitment standards across campus. Recruitment & Sourcing Excellence Leads modern sourcing strategies across digital platforms, universities, professional associations, and networking channels.Builds and maintains sourcing pipelines for critical, hard-to-fill, and high-volume positions, including research & academic talent.Oversees campus recruitment initiatives and workforce development partnerships.Ensures scalable, accessible hiring practices that promote diversity, equity, and belonging.Conducts proactive talent mapping and competitor intelligence in higher-ed and related sectors. Process & Technology Optimization Serves as a strategic leader in implementing and optimizing PageUp and future HR technology integrations.Creates recruitment process efficiencies through automation, technology, and standardized workflows.Ensures compliance with federal/state employment laws and campus hiring policies. Data & Reporting Establishes and tracks key talent acquisition metrics (time to fill, candidate experience, cycle efficiency, quality of hire, diversity outcomes).Provides insights and recommendations to campus leadership using TA data analytics and market intelligence. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 6+ years of progressive recruitment experience, including leading a talent acquisition team.Demonstrated experience building talent pipelines and sourcing strategies.Expertise with Applicant Tracking System platforms (PageUp or similar preferred).Experience in equity-centered hiring practices and EEO compliance.Strong communication, interpersonal, and stakeholder-management skills.Ability to utilize data to guide strategy and decision-making. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience in higher education or large, matrixed public-sector environments.Knowledge of Massachusetts state hiring policies and labor frameworks.AIRS, SHRM-CP/SCP, or HRCI certification.Experience supporting unionized environments. Physical Demands/Working Conditions Typical office environment activities. Additional Details Key Competencies Strategic talent mindset and market fluency.Operational excellence and process innovation.Ability to influence, collaborate, and build trust.Data literacy and ROI-focused HR mindset.Commitment to diversity, equity, inclusion, and belonging.Technology-forward approach to hiring and sourcing. Work Schedule Monday-Friday, 8:30 am - 5:00 pm. Occasional travel for recruitment events, conferences, and partnership engagement. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Salary Level 30. Exempt Hiring Ranges. Special Instructions to Applicants Along with the application please submit a resume. References will be checked at the finalist stage. Please be prepared to provide the names and contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Nov Eastern Standard Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
11/19/2025
Full time
Job no: 529023 Work type: Staff Full Time Location: UMass Amherst Department: Human Resources Union: Non-Unit Exempt Categories: Human Resources About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world. Job Summary The Talent Acquisition Manager leads a high-performing Talent Acquisition (TA) team, drives modern recruiting and sourcing strategies, and ensures an exceptional candidate and hiring manager experience. This role advances UMass's talent brand, builds proactive pipelines for critical roles (including research, academic, student support, and administrative talent), and partners with campus stakeholders to deliver equitable and efficient hiring outcomes. The Talent Acquisition Manager champions innovative and equitable hiring practices, leverages data to drive decisions, and implements technology-enabled recruitment, including the UMass Applicant Tracking System (PageUp). Essential Functions Strategic Talent Acquisition Leadership Collaborates with the Director of Compensation and Talent Acquisition to develop and execute a University-wide talent acquisition strategy aligned to institutional priorities and workforce planning.Partners with HR Business Partners, hiring leaders, and Diversity & Inclusion partners to forecast and plan talent needs.Promotes UMass's employer brand and employee value proposition in local, regional, and national talent markets. Team Leadership & Development Supervises, coaches, and develops the TA team, including Talent Acquisition Consultants and coordinators, to support full-cycle recruitment excellence.Fosters a collaborative culture focused on service, innovation, equity, and continuous improvement.Supports professional development, workload prioritization, and consistent recruitment standards across campus. Recruitment & Sourcing Excellence Leads modern sourcing strategies across digital platforms, universities, professional associations, and networking channels.Builds and maintains sourcing pipelines for critical, hard-to-fill, and high-volume positions, including research & academic talent.Oversees campus recruitment initiatives and workforce development partnerships.Ensures scalable, accessible hiring practices that promote diversity, equity, and belonging.Conducts proactive talent mapping and competitor intelligence in higher-ed and related sectors. Process & Technology Optimization Serves as a strategic leader in implementing and optimizing PageUp and future HR technology integrations.Creates recruitment process efficiencies through automation, technology, and standardized workflows.Ensures compliance with federal/state employment laws and campus hiring policies. Data & Reporting Establishes and tracks key talent acquisition metrics (time to fill, candidate experience, cycle efficiency, quality of hire, diversity outcomes).Provides insights and recommendations to campus leadership using TA data analytics and market intelligence. Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Bachelor's degree and 6+ years of progressive recruitment experience, including leading a talent acquisition team.Demonstrated experience building talent pipelines and sourcing strategies.Expertise with Applicant Tracking System platforms (PageUp or similar preferred).Experience in equity-centered hiring practices and EEO compliance.Strong communication, interpersonal, and stakeholder-management skills.Ability to utilize data to guide strategy and decision-making. Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) Experience in higher education or large, matrixed public-sector environments.Knowledge of Massachusetts state hiring policies and labor frameworks.AIRS, SHRM-CP/SCP, or HRCI certification.Experience supporting unionized environments. Physical Demands/Working Conditions Typical office environment activities. Additional Details Key Competencies Strategic talent mindset and market fluency.Operational excellence and process innovation.Ability to influence, collaborate, and build trust.Data literacy and ROI-focused HR mindset.Commitment to diversity, equity, inclusion, and belonging.Technology-forward approach to hiring and sourcing. Work Schedule Monday-Friday, 8:30 am - 5:00 pm. Occasional travel for recruitment events, conferences, and partnership engagement. This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee's work is regularly performed at a location other than the campus workspace for a portion of the week. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy. Salary Information Salary Level 30. Exempt Hiring Ranges. Special Instructions to Applicants Along with the application please submit a resume. References will be checked at the finalist stage. Please be prepared to provide the names and contact information for three (3) professional references. The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws. Advertised: Nov Eastern Standard Time Applications close: Dec Eastern Standard Time Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Fellows are recognized experts in their fields who solve the hardest technical problems while ensuring we retain the hard-won insights needed to perform complex tasks successfully. These leaders define possible in our most important technical capability areas while identifying and cultivating essential people, processes, and tools. They are deployed against critical programs and captures, aligned with our sector's top business priorities, and advance our products and solutions to meet customers' missions every day. The ideal candidate will set and drive strategy for a broad set of technical initiatives and be empowered to make decisions that significantly impact annual operating plans (AOP), long-range strategic plan (LRSP) outcomes, and the Technology Roadmap. The Northrop Grumman Fellow is expected to provide scientific, technical, intellectual leadership, as well as analytical support contributing to the advancement of growth goals. The candidate must also have a strong grasp of campaign execution, networking strategy, and possess the skills, drive, and judgement to successfully interface with senior leaders/technologists across the company and customer community. Northrop Grumman Defense Systems Sector Strategic Deterrent Systems Division is seeking an NG Fellow 1 SDS Division Chief Data Engineer who will play an instrumental role in developing, evolving, and leading technological strategy in this skill area for the broader organization .This position will be located in Roy, Utah. This role may offer a competitive relocation assistance package. General responsibilities may include but are not limited to: Develop and execute a comprehensive data strategy, aligned with the organization's goals, and focuses on digital engineering, digital thread, and advanced analytics across weapon system design, manufacturing, and sustainment. Oversee the design, implementation, and maintenance of scalable data infrastructure, to include data creation/collection, storage, management, integration and analysis, and data serving through modern technology. Lead and govern the use of the Program data infrastructure and capabilities to ensure seamless data flow and traceability across engineering, supply chain, and operational systems to include functional allocated and product baseline data from our suppliers. Drive innovation and program adoption of data science, machine learning, and AI to enhance program performance. Collaborate with engineering and business leaders to align data initiatives with corporate goals, including leveraging AI, digital twins, model-based systems engineering (MBSE), and Industry 4.0 adoption. Develop and enable program data risks management process in concurrence with program risk management. Maintain knowledge of current and emerging trends and technologies in data management and analytics and ensure proper utilization where applicable. Mentor and build a high-performing data team, fostering a culture of technical excellence and innovation. Serve as a thought leader, representing the company at industry forums, conferences, and with government and commercial partners. Leadership Skills: Demonstrated ability to lead cross-functional teams and ability to interface across disciplines: systems engineering, DevOps, data engineering, and IT. Strong stakeholder management skills, including presenting solutions to senior leadership. Experience in leading organizational change and ensuring successful adoption of new technologies and best practices. Experience mentoring junior engineers and fostering a culture of continuous improvement. Proven ability to build and lead high-performing teams, including recruitment, performance management, and professional development. Ability to strategically allocate resources and manage budgets to optimize team performance and deliver value-driven results. Proven ability to design and implement DevOps frameworks for data teams, improving operational efficiency and reducing time-to-insight. Experience in leading cloud transformation projects for legacy data systems. Demonstrated success in driving company-wide data strategy and innovation, aligning technical goals with business objectives. Ability to influence and gain buy-in from key stakeholders, ensuring alignment and successful project delivery. Technical Skills and Core Competencies: Expertise in data governance, data security, data modeling, and enterprise architecture frameworks. Experience in understanding, managing, and integrating business or DoD Program data across a variety of tool sets and data sources. Data Architecture experience with and understanding of data lakes, warehouses, and/or streaming platforms. Data Engineering experience with tooling, such as Apache Spark and Kafka, and orchestration tools like Apache Airflow or equivalent. Continuous Integration/Continuous Deployment experience with CI/CD tools like Jenkins or GitLab tailored for data pipelines. Cloud Expertise experience and/or knowledge in cloud platforms like AWS or Azure. Basic Qualifications: Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field and 20+ years of related experience; 18+ years of experience with a Masters; 15+ years of experience with a PhD. 10+ years of experience in data infrastructure, DevOps, and data engineering, with 3+ years in a leadership or senior technical role. Active Secret Security Clearance . Proven track record of architecting and realizing scalable, secure, and cost-effective data platforms preferably utilizing cloud-based platforms. Demonstrated experience in leading large-scale projects from conception to deployment, managing multidisciplinary teams, and driving success through strategic vision and strong leadership. Proven track record of providing data driven insights at scale through data engineering, data integration and data science practices. Strong communication and presentation skills for collaborating with data scientists, engineers, and leadership stakeholders. Ability to travel up to 25%. Preferred Qualifications: Master's degree or Ph.D. in data engineering, data science, computer science, cloud computing, or a related field. Active Top-Secret Security Clearance . Relevant certifications such as AWS Certified Solutions Architect (Professional), AWS Certified Data Analytics Specialty, Azure Data Engineer Associate, or Google Professional Data Engineer. MLOps Expertise, Observability Tools, Data Versioning, and Containerization for deploying data engineering workflows. Expertise in cloud security best practices, including IAM, encryption, and compliance with frameworks like NIST or FedRAMP. Knowledge of advanced networking concepts such as VPC peering, VPNs, and load balancing for data-heavy applications. Primary Level Salary Range: $183,800.00 - $275,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S . click apply for full job details
11/19/2025
Full time
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Fellows are recognized experts in their fields who solve the hardest technical problems while ensuring we retain the hard-won insights needed to perform complex tasks successfully. These leaders define possible in our most important technical capability areas while identifying and cultivating essential people, processes, and tools. They are deployed against critical programs and captures, aligned with our sector's top business priorities, and advance our products and solutions to meet customers' missions every day. The ideal candidate will set and drive strategy for a broad set of technical initiatives and be empowered to make decisions that significantly impact annual operating plans (AOP), long-range strategic plan (LRSP) outcomes, and the Technology Roadmap. The Northrop Grumman Fellow is expected to provide scientific, technical, intellectual leadership, as well as analytical support contributing to the advancement of growth goals. The candidate must also have a strong grasp of campaign execution, networking strategy, and possess the skills, drive, and judgement to successfully interface with senior leaders/technologists across the company and customer community. Northrop Grumman Defense Systems Sector Strategic Deterrent Systems Division is seeking an NG Fellow 1 SDS Division Chief Data Engineer who will play an instrumental role in developing, evolving, and leading technological strategy in this skill area for the broader organization .This position will be located in Roy, Utah. This role may offer a competitive relocation assistance package. General responsibilities may include but are not limited to: Develop and execute a comprehensive data strategy, aligned with the organization's goals, and focuses on digital engineering, digital thread, and advanced analytics across weapon system design, manufacturing, and sustainment. Oversee the design, implementation, and maintenance of scalable data infrastructure, to include data creation/collection, storage, management, integration and analysis, and data serving through modern technology. Lead and govern the use of the Program data infrastructure and capabilities to ensure seamless data flow and traceability across engineering, supply chain, and operational systems to include functional allocated and product baseline data from our suppliers. Drive innovation and program adoption of data science, machine learning, and AI to enhance program performance. Collaborate with engineering and business leaders to align data initiatives with corporate goals, including leveraging AI, digital twins, model-based systems engineering (MBSE), and Industry 4.0 adoption. Develop and enable program data risks management process in concurrence with program risk management. Maintain knowledge of current and emerging trends and technologies in data management and analytics and ensure proper utilization where applicable. Mentor and build a high-performing data team, fostering a culture of technical excellence and innovation. Serve as a thought leader, representing the company at industry forums, conferences, and with government and commercial partners. Leadership Skills: Demonstrated ability to lead cross-functional teams and ability to interface across disciplines: systems engineering, DevOps, data engineering, and IT. Strong stakeholder management skills, including presenting solutions to senior leadership. Experience in leading organizational change and ensuring successful adoption of new technologies and best practices. Experience mentoring junior engineers and fostering a culture of continuous improvement. Proven ability to build and lead high-performing teams, including recruitment, performance management, and professional development. Ability to strategically allocate resources and manage budgets to optimize team performance and deliver value-driven results. Proven ability to design and implement DevOps frameworks for data teams, improving operational efficiency and reducing time-to-insight. Experience in leading cloud transformation projects for legacy data systems. Demonstrated success in driving company-wide data strategy and innovation, aligning technical goals with business objectives. Ability to influence and gain buy-in from key stakeholders, ensuring alignment and successful project delivery. Technical Skills and Core Competencies: Expertise in data governance, data security, data modeling, and enterprise architecture frameworks. Experience in understanding, managing, and integrating business or DoD Program data across a variety of tool sets and data sources. Data Architecture experience with and understanding of data lakes, warehouses, and/or streaming platforms. Data Engineering experience with tooling, such as Apache Spark and Kafka, and orchestration tools like Apache Airflow or equivalent. Continuous Integration/Continuous Deployment experience with CI/CD tools like Jenkins or GitLab tailored for data pipelines. Cloud Expertise experience and/or knowledge in cloud platforms like AWS or Azure. Basic Qualifications: Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field and 20+ years of related experience; 18+ years of experience with a Masters; 15+ years of experience with a PhD. 10+ years of experience in data infrastructure, DevOps, and data engineering, with 3+ years in a leadership or senior technical role. Active Secret Security Clearance . Proven track record of architecting and realizing scalable, secure, and cost-effective data platforms preferably utilizing cloud-based platforms. Demonstrated experience in leading large-scale projects from conception to deployment, managing multidisciplinary teams, and driving success through strategic vision and strong leadership. Proven track record of providing data driven insights at scale through data engineering, data integration and data science practices. Strong communication and presentation skills for collaborating with data scientists, engineers, and leadership stakeholders. Ability to travel up to 25%. Preferred Qualifications: Master's degree or Ph.D. in data engineering, data science, computer science, cloud computing, or a related field. Active Top-Secret Security Clearance . Relevant certifications such as AWS Certified Solutions Architect (Professional), AWS Certified Data Analytics Specialty, Azure Data Engineer Associate, or Google Professional Data Engineer. MLOps Expertise, Observability Tools, Data Versioning, and Containerization for deploying data engineering workflows. Expertise in cloud security best practices, including IAM, encryption, and compliance with frameworks like NIST or FedRAMP. Knowledge of advanced networking concepts such as VPC peering, VPNs, and load balancing for data-heavy applications. Primary Level Salary Range: $183,800.00 - $275,800.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is enhancing its digital experience to better serve our members' evolving needs. To support this, our marketing analytics team is expanding its focus to encompass the with a focus on paid media optimization to drive maximum efficiency & growth. We're seeking a Paid Media Decision Science Analyst to be a foundational member of our marketing team, playing a key role in shaping data-driven improvements across our digital sales experience. In this role, you'll leverage your advanced marketing analytics skills to deliver impactful insights and scalable frameworks that translate data into actionable strategies. This is a fantastic opportunity for a candidate with a strong blend of technical expertise and business understanding, capable of building trust through data and empowering decision-making throughout the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: 2+ years experience in paid media analytics and in-platform experience. Web Analytics Tools: Google analytics, Adobe analytics Tagging: Teailum, GTM, etc. Journey analysis (mining clickstream & behavioral data). SQL required and python a plus. Predictive modeling experience Compensation range: The salary range for this position is: $93,770 - $179,240. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: San Antonio, Texas Plano, Texas Phoenix, Arizona Tampa, Florida Charlotte, North Carolina Chesapeake, Virginia Relocation assistance is only available to San Antonio for this position What you will do: Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 - $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
11/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: San Antonio, Texas Plano, Texas Phoenix, Arizona Tampa, Florida Charlotte, North Carolina Chesapeake, Virginia Relocation assistance is only available to San Antonio for this position What you will do: Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 - $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus . click apply for full job details
Job Description Role : BDM-VP-DIRECTOR - US IT Location : Remote Remote Position Director or VP Sales or BDM in IT Staffing Position Summary: Main objective will be to increase and grow the sales for Edgesys Consulting. In this role, you will be responsible for driving action to achieve multi-year budget plan objectives, gross net sales As an Executive with Designation of VP Sales / VP Business Development /Director Sales - you will be an integral part of the business and sales leadership team, tasked with bringing a data-driven framework to help guide the direction of our organization. You will do this by leading an experienced team in implementing the sales strategy, building and maintaining the infrastructure, and overseeing the analytics and optimization of the team's performance. You will work to create alignment and implement various strategies to drive revenue at a rapidly growing IT consulting and Staffing Company. This candidate will work with the marketing and sales team to identify top clients and channel growth initiatives and align company cross-functional resources to drive initiatives and actions. The role is focused on new business for Edgesys. Other points of engagement: Drive continuous improvement with our sales processes to optimize product and brand visibility Coordinate, produce, and work with Sales and Management to ensure delivery of excellent proposals Drive Sales and company growth Maintain reporting to track all key sales metrics and ensure the integrity of data Build/Manage/support a team Good knowledge of Customer Relationship Management (CRM) system and data Serve as a subject-matter expert and a key point of contact on tools and processes within for the sales teams Partner with Company Management to ensure business objectives are furthered by our sales operations and sales processes Support leadership in understanding of pipeline, forecasts, retention, and other KPIs while bringing best in class sales strategy and planning techniques to support leadership in maximizing sales Deliver and execute on strategic projects Lead a team of Operations Associates What You Will Need to Succeed Well versed and very Knowledge in all aspects of IT staffing and consulting Bachelor's Degree preferred 7+ years of Sales, Business Operations Proven track record of success in a sales capacity Suitable candidates must come in with an established book of business and initiatives. Demonstrated ability to use reporting and decision-making skills to offer options and resolve problems in a variety of contexts Previous senior level experience leading a large sales team Self-motivated and able to work in a deadline-driven environment Excellent communication skills, both written and verbal Strong leadership and people management experience Experience within highly cross-functional, fast-moving, entrepreneurial environments Team Player and with easy going demeaner, friendly with excellent communication skills Bold, Aggressive, Go-Getter Person Driven, self-reliance having an aim to excel. Proficient in Microsoft Excel and Word Inspired Sales Forecasting and Target focused execution deliverables attitude. If interested please send your resume to Thank you, Best Regards, Galvina Mukund Edgesys Consulting 411 Route 17-South, Suite Hasbrouck Heights , NJ 07604 T : xt-12 C : F :
11/18/2025
Full time
Job Description Role : BDM-VP-DIRECTOR - US IT Location : Remote Remote Position Director or VP Sales or BDM in IT Staffing Position Summary: Main objective will be to increase and grow the sales for Edgesys Consulting. In this role, you will be responsible for driving action to achieve multi-year budget plan objectives, gross net sales As an Executive with Designation of VP Sales / VP Business Development /Director Sales - you will be an integral part of the business and sales leadership team, tasked with bringing a data-driven framework to help guide the direction of our organization. You will do this by leading an experienced team in implementing the sales strategy, building and maintaining the infrastructure, and overseeing the analytics and optimization of the team's performance. You will work to create alignment and implement various strategies to drive revenue at a rapidly growing IT consulting and Staffing Company. This candidate will work with the marketing and sales team to identify top clients and channel growth initiatives and align company cross-functional resources to drive initiatives and actions. The role is focused on new business for Edgesys. Other points of engagement: Drive continuous improvement with our sales processes to optimize product and brand visibility Coordinate, produce, and work with Sales and Management to ensure delivery of excellent proposals Drive Sales and company growth Maintain reporting to track all key sales metrics and ensure the integrity of data Build/Manage/support a team Good knowledge of Customer Relationship Management (CRM) system and data Serve as a subject-matter expert and a key point of contact on tools and processes within for the sales teams Partner with Company Management to ensure business objectives are furthered by our sales operations and sales processes Support leadership in understanding of pipeline, forecasts, retention, and other KPIs while bringing best in class sales strategy and planning techniques to support leadership in maximizing sales Deliver and execute on strategic projects Lead a team of Operations Associates What You Will Need to Succeed Well versed and very Knowledge in all aspects of IT staffing and consulting Bachelor's Degree preferred 7+ years of Sales, Business Operations Proven track record of success in a sales capacity Suitable candidates must come in with an established book of business and initiatives. Demonstrated ability to use reporting and decision-making skills to offer options and resolve problems in a variety of contexts Previous senior level experience leading a large sales team Self-motivated and able to work in a deadline-driven environment Excellent communication skills, both written and verbal Strong leadership and people management experience Experience within highly cross-functional, fast-moving, entrepreneurial environments Team Player and with easy going demeaner, friendly with excellent communication skills Bold, Aggressive, Go-Getter Person Driven, self-reliance having an aim to excel. Proficient in Microsoft Excel and Word Inspired Sales Forecasting and Target focused execution deliverables attitude. If interested please send your resume to Thank you, Best Regards, Galvina Mukund Edgesys Consulting 411 Route 17-South, Suite Hasbrouck Heights , NJ 07604 T : xt-12 C : F :
The Director of Hospitality is a results-driven, vision-oriented, and operations-focused leader responsible for shaping and perpetuating the core value proposition that defines our organization. This pivotal role enhances the consumer experience, strengthens client relationships, and drives long-term business growth. Combining deep expertise in innovative culinary program delivery with executive-level operational oversight, this leader ensures every culinary experience inspires and delights customers while meeting the highest standards of quality, innovation, and satisfaction. This position is based onsite at our client location in San Antonio, TX . Key Responsibilities / Daily Operations Management: Prepare great food, delight customers, enhance our client's business while maintaining a relentless focus on hospitality. Direct and supervise all aspects of the dining and food service operation including catering, grocery, commissary/retail, and/or pub venues. Ensure compliance with company and regulatory standards in areas such as product preparation, delivery, client relations, and hospitality. Manage inventory, team performance, and financial accountability. Recruit, interview, hire, and develop team members to grow their careers. Conduct performance appraisals and take disciplinary action when necessary. Foster a positive work environment. Control profit and loss by managing cash, inventory, and labor costs. Review financial reports and take appropriate actions. Participate in hiring and termination decisions. Adhere to safety regulations, health codes, and company policies. Maintain facility, equipment, and grounds through preventative maintenance. Promote safe work behaviors. Ensure consistent food quality and 100% customer satisfaction. Execute corporate and local marketing programs. Maintain fast, accurate service and positive guest relations. Requirements: Expertise: Minimum of 5 years of relevant professional experience Culinary Expertise: Proficient in food preparation techniques, flavor combinations, and cooking methods. Knowledge of various cuisines, culinary techniques, and the latest food trends. CIA accreditation preferred. Operations: Knowledge of and ability to research regulations, procedures, or technical reference materials relating to relevant operational requirements. Leadership Skills: Strong leadership experience and ability to implement and manage change. Time Management: Efficiently manage kitchen operations during peak hours. Adaptability: Willingness to adjust to changing circumstances and customer preferences. Food Safety Knowledge: Familiarity with health and safety regulations. Creativity: Bring fresh ideas to the table. Financial: Develop and adhere to financial budgets. Communication: Demonstrated effective communication and organizational skills Technology: Proficient in culinary software tools or ability to easily learn and deploy Salary Range: Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!
11/18/2025
Full time
The Director of Hospitality is a results-driven, vision-oriented, and operations-focused leader responsible for shaping and perpetuating the core value proposition that defines our organization. This pivotal role enhances the consumer experience, strengthens client relationships, and drives long-term business growth. Combining deep expertise in innovative culinary program delivery with executive-level operational oversight, this leader ensures every culinary experience inspires and delights customers while meeting the highest standards of quality, innovation, and satisfaction. This position is based onsite at our client location in San Antonio, TX . Key Responsibilities / Daily Operations Management: Prepare great food, delight customers, enhance our client's business while maintaining a relentless focus on hospitality. Direct and supervise all aspects of the dining and food service operation including catering, grocery, commissary/retail, and/or pub venues. Ensure compliance with company and regulatory standards in areas such as product preparation, delivery, client relations, and hospitality. Manage inventory, team performance, and financial accountability. Recruit, interview, hire, and develop team members to grow their careers. Conduct performance appraisals and take disciplinary action when necessary. Foster a positive work environment. Control profit and loss by managing cash, inventory, and labor costs. Review financial reports and take appropriate actions. Participate in hiring and termination decisions. Adhere to safety regulations, health codes, and company policies. Maintain facility, equipment, and grounds through preventative maintenance. Promote safe work behaviors. Ensure consistent food quality and 100% customer satisfaction. Execute corporate and local marketing programs. Maintain fast, accurate service and positive guest relations. Requirements: Expertise: Minimum of 5 years of relevant professional experience Culinary Expertise: Proficient in food preparation techniques, flavor combinations, and cooking methods. Knowledge of various cuisines, culinary techniques, and the latest food trends. CIA accreditation preferred. Operations: Knowledge of and ability to research regulations, procedures, or technical reference materials relating to relevant operational requirements. Leadership Skills: Strong leadership experience and ability to implement and manage change. Time Management: Efficiently manage kitchen operations during peak hours. Adaptability: Willingness to adjust to changing circumstances and customer preferences. Food Safety Knowledge: Familiarity with health and safety regulations. Creativity: Bring fresh ideas to the table. Financial: Develop and adhere to financial budgets. Communication: Demonstrated effective communication and organizational skills Technology: Proficient in culinary software tools or ability to easily learn and deploy Salary Range: Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!
Do you have executive-level leadership experience in the areas of real estate, consumer and/or business lending at a mid- to large-size financial institution? Do you have a passion for leading lending strategies that strengthen communities? Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally? If so, we'd love to talk with you about Monterra Credit Union's Senior Vice President and Chief Lending Officer Position! Located in the heart of the Bay Area, Monterra Credit Union is a community-centric and growth-oriented financial institution. We invest in the success of people and our community by giving back, making things easier, and committing ourselves to our members' potential. Diversity, equity and inclusion are critical to our success, and we value the varied backgrounds and experiences that everyone brings to our organization. If you value collaboration, forward-thinking, and giving back, this just might be the place for you. SALARY & BENEFITS Monterra Credit Union reflects the value placed on employees by providing an excellent salary and benefits package: Starting pay of $275,000 - $325,000 per year depending on experience Semi-annual bonuses for meeting key financial and operational goals Medical, Dental, Vision, Life, and Long-Term Disability insurances 401(k) including generous matching contributions 457(b) deferred compensation plan Discounts on financial products and services, including mortgage and auto loans Paid time off, tuition reimbursement, and much more! POSITION SUMMARY The Senior Vice President & Chief Lending Officer (SVP/CLO) serves as a senior-level executive working with the CEO, executive team, and the Board of Directors to develop the strategic vision of Monterra Credit Union. The CLO is responsible for leading and managing the credit union's lending operations and sales. The CLO is pivotal in ensuring Monterra Credit Union's lending program achieves growth and profitability goals while maintaining the highest level of credit quality and regulatory compliance. The CLO will collaborate with departments throughout Monterra Credit Union to develop strategies and achieve goals. Supervises: VP of Real Estate Lending, VP of Consumer Lending, VP of Credit Risk, and Director of Business Lending, and is responsible for planning, directing, managing, and evaluating all Commercial Lending, Consumer Lending, Residential Real Estate Lending, Secondary Market, foreclosure and loan modification activities, and financial assistance and credit risk management activities for Monterra Credit Union. The position is also a member of the Senior Leadership Team (SLT) providing overall strategic leadership to the organization. PRIMARY RESPONSIBILITIES Plans, organizes and effectively runs all lending lines of business including Commercial Lending, Consumer Lending, and Residential Real Estate Lending including all lending production, compliance and servicing. Also oversees financial assistance, fraud and credit risk functions. Oversees Commercial Lending, Consumer Lending, Residential and Real Estate Lending, and Financial Assistance and Fraud personnel, including coaching and mentoring of direct reports, setting semi-annual goals, conducting semi-annual performance reviews, recommending promotions and salary changes. Proactively drives new strategies by anticipating and planning for future organizational needs, member/product needs, and ensure all staff understands the overall vision in regards to the strategic goals. Serves as a member of the SLT by actively participating in SLT meetings, mentoring and holding peers and staff responsible for all areas that impact the strategic plan, as well as contributes to high quality member service, growth, risk management and profitability of Monterra Credit Union. Participates in developing Monterra Credit Union's Strategic Plan, Annual Business Plan ("Bold Steps"), and Budget. Works with cross-functional teams in carrying out strategic initiatives. Provides relevant lending-related and credit risk-related input to the annual budget, and maintains accountability for achieving budgetary goals and limits. Determines success measures and service levels for Commercial Lending, Consumer Lending, Residential Real Estate Lending, and financial assistance and fraud, and distills relevant performance data for reporting on a monthly basis. Participates on and is a voting member of the Asset-Liability Management Committee (ALCO) in actively managing Monterra Credit Union's interest rate risk, setting pricing on loans and deposits, managing net interest margin, and managing liquidity to ensure strong earnings while staying within Monterra Credit Union's interest rate and liquidity risk tolerances. Participates on the Credit Risk Management Committee (CRMCO) in actively managing credit risk though sophisticated credit risk analytics, sound internal controls and operating procedures, and solid underwriting practices as a means of delivering on Monterra Credit Union's lending-related value propositions while staying within Monterra Credit Union's credit risk tolerances. Coordinates all Loan Committee meetings for review of new Commercial Real Estate loans. Responsible for directing all secondary market activities, including loan sales, investor servicing, mortgage servicing asset valuation. Owner of MeridianLink - LoansPQ system, which includes contract management, receiving/responding to any system notifications and alerts, vendor accountability, compliance, etc. Works closely with the System Administrators and System Subject Matter Experts as needed to ensure the system is working properly and to its fullest extent. Represents Monterra Credit Union in the community by attending community functions and participating on select Boards. Provides hands-on leadership for trouble-debt restructures, loan modifications, and foreclosures. Recruits, selects, motivates, develops and evaluates staff. Completes, understands and utilizes analytics to review and forecast department, product, and various other metric successes. Evaluates the impact and status of various initiatives. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control. Provides service that aligns with the Credit Union's mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals. PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 5 pounds. Employee may occasionally work overtime. These activities are not necessarily performed to the same degree and combination every day. Apply Now for Consideration! Monterra Credit Union is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status. Qualifications Minimum of a bachelor's degree in a related field. Minimum of 10 years' experience in lending for a mid- to large-size financial institution or mortgage broker Ability to plan, organize and effectively run multi-faceted and dynamic Commercial Lending, Consumer Lending and Residential Real Estate Lending of a mid- to large-size financial institution. Strong leadership skills with a proven ability to lead, motivate, and supervise employees. Current knowledge of all laws, rules and regulations pertaining to lending. Thorough knowledge of all aspects of financial institution operational methods practices and services. Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches. Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans. Strong data analytics capabilities. Ability to evaluate and decision real estate and consumer loan exceptions. Knowledge of Commercial Lending programs, operations and methodologies. Ability to establish and maintain effective working relationship with a diverse group of people including Board Members, regulators, Members, employees, attorneys, vendors, and other parties. Knowledge of financial concepts, systems, operations, methodologies, and stands of performance. Ability to communicate effectively both verbally and in writing. Skill in the operation of a personal computer and word processing, spreadsheet, database, and presentation software and Internet access. Occasional travel may be expected.
11/18/2025
Full time
Do you have executive-level leadership experience in the areas of real estate, consumer and/or business lending at a mid- to large-size financial institution? Do you have a passion for leading lending strategies that strengthen communities? Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally? If so, we'd love to talk with you about Monterra Credit Union's Senior Vice President and Chief Lending Officer Position! Located in the heart of the Bay Area, Monterra Credit Union is a community-centric and growth-oriented financial institution. We invest in the success of people and our community by giving back, making things easier, and committing ourselves to our members' potential. Diversity, equity and inclusion are critical to our success, and we value the varied backgrounds and experiences that everyone brings to our organization. If you value collaboration, forward-thinking, and giving back, this just might be the place for you. SALARY & BENEFITS Monterra Credit Union reflects the value placed on employees by providing an excellent salary and benefits package: Starting pay of $275,000 - $325,000 per year depending on experience Semi-annual bonuses for meeting key financial and operational goals Medical, Dental, Vision, Life, and Long-Term Disability insurances 401(k) including generous matching contributions 457(b) deferred compensation plan Discounts on financial products and services, including mortgage and auto loans Paid time off, tuition reimbursement, and much more! POSITION SUMMARY The Senior Vice President & Chief Lending Officer (SVP/CLO) serves as a senior-level executive working with the CEO, executive team, and the Board of Directors to develop the strategic vision of Monterra Credit Union. The CLO is responsible for leading and managing the credit union's lending operations and sales. The CLO is pivotal in ensuring Monterra Credit Union's lending program achieves growth and profitability goals while maintaining the highest level of credit quality and regulatory compliance. The CLO will collaborate with departments throughout Monterra Credit Union to develop strategies and achieve goals. Supervises: VP of Real Estate Lending, VP of Consumer Lending, VP of Credit Risk, and Director of Business Lending, and is responsible for planning, directing, managing, and evaluating all Commercial Lending, Consumer Lending, Residential Real Estate Lending, Secondary Market, foreclosure and loan modification activities, and financial assistance and credit risk management activities for Monterra Credit Union. The position is also a member of the Senior Leadership Team (SLT) providing overall strategic leadership to the organization. PRIMARY RESPONSIBILITIES Plans, organizes and effectively runs all lending lines of business including Commercial Lending, Consumer Lending, and Residential Real Estate Lending including all lending production, compliance and servicing. Also oversees financial assistance, fraud and credit risk functions. Oversees Commercial Lending, Consumer Lending, Residential and Real Estate Lending, and Financial Assistance and Fraud personnel, including coaching and mentoring of direct reports, setting semi-annual goals, conducting semi-annual performance reviews, recommending promotions and salary changes. Proactively drives new strategies by anticipating and planning for future organizational needs, member/product needs, and ensure all staff understands the overall vision in regards to the strategic goals. Serves as a member of the SLT by actively participating in SLT meetings, mentoring and holding peers and staff responsible for all areas that impact the strategic plan, as well as contributes to high quality member service, growth, risk management and profitability of Monterra Credit Union. Participates in developing Monterra Credit Union's Strategic Plan, Annual Business Plan ("Bold Steps"), and Budget. Works with cross-functional teams in carrying out strategic initiatives. Provides relevant lending-related and credit risk-related input to the annual budget, and maintains accountability for achieving budgetary goals and limits. Determines success measures and service levels for Commercial Lending, Consumer Lending, Residential Real Estate Lending, and financial assistance and fraud, and distills relevant performance data for reporting on a monthly basis. Participates on and is a voting member of the Asset-Liability Management Committee (ALCO) in actively managing Monterra Credit Union's interest rate risk, setting pricing on loans and deposits, managing net interest margin, and managing liquidity to ensure strong earnings while staying within Monterra Credit Union's interest rate and liquidity risk tolerances. Participates on the Credit Risk Management Committee (CRMCO) in actively managing credit risk though sophisticated credit risk analytics, sound internal controls and operating procedures, and solid underwriting practices as a means of delivering on Monterra Credit Union's lending-related value propositions while staying within Monterra Credit Union's credit risk tolerances. Coordinates all Loan Committee meetings for review of new Commercial Real Estate loans. Responsible for directing all secondary market activities, including loan sales, investor servicing, mortgage servicing asset valuation. Owner of MeridianLink - LoansPQ system, which includes contract management, receiving/responding to any system notifications and alerts, vendor accountability, compliance, etc. Works closely with the System Administrators and System Subject Matter Experts as needed to ensure the system is working properly and to its fullest extent. Represents Monterra Credit Union in the community by attending community functions and participating on select Boards. Provides hands-on leadership for trouble-debt restructures, loan modifications, and foreclosures. Recruits, selects, motivates, develops and evaluates staff. Completes, understands and utilizes analytics to review and forecast department, product, and various other metric successes. Evaluates the impact and status of various initiatives. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control. Provides service that aligns with the Credit Union's mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals. PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 5 pounds. Employee may occasionally work overtime. These activities are not necessarily performed to the same degree and combination every day. Apply Now for Consideration! Monterra Credit Union is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status. Qualifications Minimum of a bachelor's degree in a related field. Minimum of 10 years' experience in lending for a mid- to large-size financial institution or mortgage broker Ability to plan, organize and effectively run multi-faceted and dynamic Commercial Lending, Consumer Lending and Residential Real Estate Lending of a mid- to large-size financial institution. Strong leadership skills with a proven ability to lead, motivate, and supervise employees. Current knowledge of all laws, rules and regulations pertaining to lending. Thorough knowledge of all aspects of financial institution operational methods practices and services. Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches. Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans. Strong data analytics capabilities. Ability to evaluate and decision real estate and consumer loan exceptions. Knowledge of Commercial Lending programs, operations and methodologies. Ability to establish and maintain effective working relationship with a diverse group of people including Board Members, regulators, Members, employees, attorneys, vendors, and other parties. Knowledge of financial concepts, systems, operations, methodologies, and stands of performance. Ability to communicate effectively both verbally and in writing. Skill in the operation of a personal computer and word processing, spreadsheet, database, and presentation software and Internet access. Occasional travel may be expected.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
11/18/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As the Strategic Workforce Planning Senior Consultant, you will lead the development and execution of association -wide, forward-looking talent strategies that directly enable USAA's business objectives . You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position. The Work Ahead Strategic Workforce Planning & Business Alignment. Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios. Workforce Analytics & Data-Driven Decision Making. Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions. Workforce Optimization & Technology Integration. Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives. Cross-Functional Collaboration & Influence. Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights. Integration & Risk Mitigation. Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds. Consultation & Co-Creation . Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility. Facilitate strategic planning workshops and capability assessments. Capability Development . Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices. Promote a culture of proactive talent planning and continuous improvement. What you'll do: Creates and implements strategic workforce plans that are fully integrated with business objectives , ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks. Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports. Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders. Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed. Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance. Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders. Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals. Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies. Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops. Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning. Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization. Ensures risks associated with business activities are effectively identified , measured, monitored , and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Finance , Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required ) may be substituted in lieu of degree. 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services. Experience developing long range (1 year +) workforce planning and forecasts. Strong acumen to identify future talent/skill needs based on business strategy. Highly proficient critical thinking, analysis, business planning, communication and forecasting skills. What sets you apart: Experience in insurance and/or banking sectors. Familiarity with call center and sales workforce dynamics. Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle). Experience with design thinking and agile methodologies. Expertise in integrating human and AI resource planning. Experience bringing and implementing strategic workforce planning best practices Compensation range: The salary range for this position is: $93,770- $179,240 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Learning & Development Specialist plays a critical role in supporting the execution of high-impact learning programs across Guest Worldwide. This role complements the L&D Managers and Project & Program Manager by focusing on the production, editing, and deployment of learning content, including video assets, digital modules, and training collateral. The Specialist ensures materials are polished, platform-ready, and aligned with business goals, contributing to the operational success of L&D initiatives. Primary Responsibilities: Content Production & Editing Transform raw instructional materials from L&D Managers into polished, engaging learning assets. Edit and produce videos, presentations, and interactive modules using tools such as Camtasia, Vyond, Canva, Articulate (SCORM), and PowerPoint. Create and format learning collateral including facilitator guides, participant handouts, job aids, and digital resources. Ensure all content meets brand standards and instructional design best practices. Learning Platform & Academy Maintenance Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint). Maintain accuracy and relevance of content across learning academies and systems. Monitor learner progress and support reporting needs for program effectiveness. Program Coordination & Logistics Support scheduling and administration of virtual, self-guided, and instructor-led training sessions. Coordinate communications, session logistics, and follow-ups for L&D events and academies. Stakeholder Collaboration Partner with L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences. Contribute to cross-functional initiatives and continuous improvement efforts. Evaluation & Analytics Assist in collecting and analyzing feedback and performance data. Contribute to dashboards and reports that inform program enhancements and decision-making. Education: Minimum Required: Bachelor's degree in HR, Education, Communications, Media Production, or related field. Experience: Minimum Required: 1-4 years of experience in L&D, training coordination, instructional design, or content production. Passion and proven aptitude for training, coaching, mentoring, and developing others. Skills: Demonstrate the ability to work independently and effectively in a remote or hybrid environment, maintaining productivity, collaboration, and accountability across virtual platforms. Strong Technical Skills, including familiarity in e-learning platforms and tools (Vyond, Camtasia, Articulate - SCORM, Captivate) and including Microsoft 365 proficiency (Copilot, Word, Excel, Power Point, Outlook, and Teams). Familiarity with LMS platforms and adult learning principles. Excellent organizational and project management skills, including planning, prioritizing, and executing multiple initiatives autonomously while shifting priorities, as necessary. Ability and desire to learn new technology software platforms and job-related skills. Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications. Exhibit professional facilitation of training content and/or meeting execution. Build trust and credibility in your position by being honest and ethical when representing learning and development in a professional manner. Display empathy while maintaining the required expectations to deliver our business results. Demonstrate the ability to influence and communicate successfully both in person and virtually. Practice adaptability, flexibility, dependability, and strong work ethic. Ability to think creatively and be solution oriented. Decision Making Authority Most important decisions made fully independently: Prioritize and manage daily tasks related to content production, LMS updates, and training logistics. Edit and format learning materials (e.g., videos, guides, presentations) to ensure quality and consistency. Upload, test, and troubleshoot training content within LMS platforms and digital learning hubs. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Modify or revise instructional content based on feedback from L&D Managers or subject matter experts. Implement new learning pathways or modules that impact broader training programs or academies. Coordinate major training events or initiatives that require cross-functional alignment or budget considerations.
11/18/2025
Full time
The Learning & Development Specialist plays a critical role in supporting the execution of high-impact learning programs across Guest Worldwide. This role complements the L&D Managers and Project & Program Manager by focusing on the production, editing, and deployment of learning content, including video assets, digital modules, and training collateral. The Specialist ensures materials are polished, platform-ready, and aligned with business goals, contributing to the operational success of L&D initiatives. Primary Responsibilities: Content Production & Editing Transform raw instructional materials from L&D Managers into polished, engaging learning assets. Edit and produce videos, presentations, and interactive modules using tools such as Camtasia, Vyond, Canva, Articulate (SCORM), and PowerPoint. Create and format learning collateral including facilitator guides, participant handouts, job aids, and digital resources. Ensure all content meets brand standards and instructional design best practices. Learning Platform & Academy Maintenance Upload, test, and troubleshoot content in LMS platforms (e.g., Schoox, Workday Learning, SharePoint). Maintain accuracy and relevance of content across learning academies and systems. Monitor learner progress and support reporting needs for program effectiveness. Program Coordination & Logistics Support scheduling and administration of virtual, self-guided, and instructor-led training sessions. Coordinate communications, session logistics, and follow-ups for L&D events and academies. Stakeholder Collaboration Partner with L&D Director, L&D Managers, Project & Program Manager, HR, and business leaders to gather feedback and improve learning experiences. Contribute to cross-functional initiatives and continuous improvement efforts. Evaluation & Analytics Assist in collecting and analyzing feedback and performance data. Contribute to dashboards and reports that inform program enhancements and decision-making. Education: Minimum Required: Bachelor's degree in HR, Education, Communications, Media Production, or related field. Experience: Minimum Required: 1-4 years of experience in L&D, training coordination, instructional design, or content production. Passion and proven aptitude for training, coaching, mentoring, and developing others. Skills: Demonstrate the ability to work independently and effectively in a remote or hybrid environment, maintaining productivity, collaboration, and accountability across virtual platforms. Strong Technical Skills, including familiarity in e-learning platforms and tools (Vyond, Camtasia, Articulate - SCORM, Captivate) and including Microsoft 365 proficiency (Copilot, Word, Excel, Power Point, Outlook, and Teams). Familiarity with LMS platforms and adult learning principles. Excellent organizational and project management skills, including planning, prioritizing, and executing multiple initiatives autonomously while shifting priorities, as necessary. Ability and desire to learn new technology software platforms and job-related skills. Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications. Exhibit professional facilitation of training content and/or meeting execution. Build trust and credibility in your position by being honest and ethical when representing learning and development in a professional manner. Display empathy while maintaining the required expectations to deliver our business results. Demonstrate the ability to influence and communicate successfully both in person and virtually. Practice adaptability, flexibility, dependability, and strong work ethic. Ability to think creatively and be solution oriented. Decision Making Authority Most important decisions made fully independently: Prioritize and manage daily tasks related to content production, LMS updates, and training logistics. Edit and format learning materials (e.g., videos, guides, presentations) to ensure quality and consistency. Upload, test, and troubleshoot training content within LMS platforms and digital learning hubs. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Modify or revise instructional content based on feedback from L&D Managers or subject matter experts. Implement new learning pathways or modules that impact broader training programs or academies. Coordinate major training events or initiatives that require cross-functional alignment or budget considerations.
