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customer service representative distribution call center
Inside Sales Associate - Bilingual, English/Spanish
AMERICAN METALS SUPPLY LLC Tampa, Florida
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking a Bilingual, English/Spanish, Inside Sales Associate to be located in our Tampa, FL facility. The Inside Sales Representative plays a critical role within our sales team, serving as a pivotal point of contact for customers. This position involves handling inbound and outbound calls, processing orders, providing exceptional customer service, and supporting sales activities. The ability to speak English & Spanish is highly preferred. Competitive base pay along with a monthly incentive plan. Inside Sales Representative Responsibilities: Customer Interaction : Handle inbound calls from customers, addressing inquiries, providing information, and resolving issues promptly and professionally. Order Entry : Accurately process customer orders, ensuring all details are correctly entered into the system and confirming order status with customers. Outbound Calls : Conduct outbound calls to existing and potential customers to follow up on orders, provide updates, and offer additional products or services. Customer Service : Deliver exceptional customer service by understanding customer needs, providing solutions, and maintaining positive customer relationships. Problem Resolution : Address and resolve customer complaints and issues, escalating complex cases to the appropriate individuals as needed. Product Knowledge : Maintain up-to-date knowledge of our products and services to effectively assist customers and support sales efforts. Documentation : Keep detailed records of customer interactions, orders, and transactions in the CRM system.Perform other duties as assigned. Inside Sales Representative Requirements: Possess a high school diploma or equivalent.Must be personable and accurate with numbers.Industrial metal knowledge a plus, but not required.Previous inside sales experience.Have ability to multi-task with frequent interruptions.Must pass background check and drug screening. Inside Sales Representative Benefits: 401(k) & matchingDental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offVision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. PI24286cd57f2c-3946
12/06/2025
Full time
American Metals Supply, LLC is a rapidly expanding metals distributor headquartered in Tampa, FL, serving the southeastern United States. Our sales and distribution centers are strategically located in Tampa, FL, Charlotte, NC, Jacksonville, FL, Loxley, AL, and Tomball, TX. Founded by a team of seasoned professionals with extensive experience in the aluminum market, we are committed to delivering exceptional products and services to our customers. Our mission is to supply quality aluminum products with the best service, at the right value to our customers while providing a safe, rewarding workplace to all employees. As we continue to grow, we are looking for talented individuals to join our team and help us reach new heights. If you are a highly skilled professional seeking to advance your career in a dynamic and supportive environment, American Metals Supply, LLC is the place for you. Together, we can achieve great things. Our company is seeking a Bilingual, English/Spanish, Inside Sales Associate to be located in our Tampa, FL facility. The Inside Sales Representative plays a critical role within our sales team, serving as a pivotal point of contact for customers. This position involves handling inbound and outbound calls, processing orders, providing exceptional customer service, and supporting sales activities. The ability to speak English & Spanish is highly preferred. Competitive base pay along with a monthly incentive plan. Inside Sales Representative Responsibilities: Customer Interaction : Handle inbound calls from customers, addressing inquiries, providing information, and resolving issues promptly and professionally. Order Entry : Accurately process customer orders, ensuring all details are correctly entered into the system and confirming order status with customers. Outbound Calls : Conduct outbound calls to existing and potential customers to follow up on orders, provide updates, and offer additional products or services. Customer Service : Deliver exceptional customer service by understanding customer needs, providing solutions, and maintaining positive customer relationships. Problem Resolution : Address and resolve customer complaints and issues, escalating complex cases to the appropriate individuals as needed. Product Knowledge : Maintain up-to-date knowledge of our products and services to effectively assist customers and support sales efforts. Documentation : Keep detailed records of customer interactions, orders, and transactions in the CRM system.Perform other duties as assigned. Inside Sales Representative Requirements: Possess a high school diploma or equivalent.Must be personable and accurate with numbers.Industrial metal knowledge a plus, but not required.Previous inside sales experience.Have ability to multi-task with frequent interruptions.Must pass background check and drug screening. Inside Sales Representative Benefits: 401(k) & matchingDental insuranceEmployee assistance programHealth insuranceHealth savings accountLife insurancePaid time offVision insurance American Metals Supply is an equal employment opportunity employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status. Drug-Free Workplace. PI24286cd57f2c-3946
Ambulatory Care Specialist
B. BRAUN MEDICAL (US) INC Denver, Colorado
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Denver, Colorado, United States Functional Area: Sales Working Model: Remote Days of Work: Wednesday, Thursday, Tuesday, Friday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 8164 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: The ideal candidate will reside in Denver, CO or surrounding areas. Responsibilities: Essential Duties Represent and promote full portfolio of IV Systems ( IV and Irrigation Solutions, IV Sets, Safety IV Catheters, Large Volume Pumps and Disposable Pump Sets, Syringe Pumps, Pharmacy Admixture Products, and Drug Delivery Solutions), Regional Anesthesia Products and portable ultrasound equipment by interacting with established customers and developing new prospects. Sell to and service all surgery centers, oncology infusion suites, physician office practices and other clinical sites of service performing procedures requiring products and services B. Braun provides. Develop and maintain relationships with key distribution partners within the territory. Call on key call points at the end user customer (materials management, nursing, pharmacy, anesthesia, administration, etc.) in all existing and new opportunities. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. Minimum 2 years of related experience required. Regular and predictable attendance Frequent business travel required, Valid driver's license and passport While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment $75,000-$87,000 (plus incentive compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . . click apply for full job details
12/03/2025
Full time
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Denver, Colorado, United States Functional Area: Sales Working Model: Remote Days of Work: Wednesday, Thursday, Tuesday, Friday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 8164 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: The ideal candidate will reside in Denver, CO or surrounding areas. Responsibilities: Essential Duties Represent and promote full portfolio of IV Systems ( IV and Irrigation Solutions, IV Sets, Safety IV Catheters, Large Volume Pumps and Disposable Pump Sets, Syringe Pumps, Pharmacy Admixture Products, and Drug Delivery Solutions), Regional Anesthesia Products and portable ultrasound equipment by interacting with established customers and developing new prospects. Sell to and service all surgery centers, oncology infusion suites, physician office practices and other clinical sites of service performing procedures requiring products and services B. Braun provides. Develop and maintain relationships with key distribution partners within the territory. Call on key call points at the end user customer (materials management, nursing, pharmacy, anesthesia, administration, etc.) in all existing and new opportunities. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires full working knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. Minimum 2 years of related experience required. Regular and predictable attendance Frequent business travel required, Valid driver's license and passport While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment $75,000-$87,000 (plus incentive compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . . click apply for full job details
Ambulatory Care Specialist I-Cincinnati or Columbus, Ohio
B. BRAUN MEDICAL (US) INC Columbus, Ohio
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Columbus, Ohio, United States Functional Area: Sales Working Model: Remote Days of Work: Wednesday, Tuesday, Thursday, Friday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 7544 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: Responsibilities: Essential Duties Represent and promote full portfolio of IV Systems ( IV and Irrigation Solutions, IV Sets, Safety IV Catheters, Large Volume Pumps and Disposable Pump Sets, Syringe Pumps, Pharmacy Admixture Products, and Drug Delivery Solutions), Regional Anesthesia Products and portable ultrasound equipment by interacting with established customers and developing new prospects. Sell to and service all surgery centers, oncology infusion suites, physician office practices and other clinical sites of service performing procedures requiring products and services B. Braun provides. Develop and maintain relationships with key distribution partners within the territory. Call on key call points at the end user customer (materials management, nursing, pharmacy, anesthesia, administration, etc.) in all existing and new opportunities. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires basic knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. 02-04 years related experience required. Regular and predictable attendance. Frequent business travel required, Valid driver's license and passport. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment Salary Range: $73,000-$80,000 (plus incentive compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 0 Yearly Salary PI629ea8ba108f-2072
12/03/2025
Full time
B. Braun Medical, Inc. Company: B. BRAUN MEDICAL (US) INC Job Posting Location: Columbus, Ohio, United States Functional Area: Sales Working Model: Remote Days of Work: Wednesday, Tuesday, Thursday, Friday, Monday Shift: 5X8 Relocation Available: No Requisition ID: 7544 B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap and CAPS . Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit Position Summary: Responsibilities: Essential Duties Represent and promote full portfolio of IV Systems ( IV and Irrigation Solutions, IV Sets, Safety IV Catheters, Large Volume Pumps and Disposable Pump Sets, Syringe Pumps, Pharmacy Admixture Products, and Drug Delivery Solutions), Regional Anesthesia Products and portable ultrasound equipment by interacting with established customers and developing new prospects. Sell to and service all surgery centers, oncology infusion suites, physician office practices and other clinical sites of service performing procedures requiring products and services B. Braun provides. Develop and maintain relationships with key distribution partners within the territory. Call on key call points at the end user customer (materials management, nursing, pharmacy, anesthesia, administration, etc.) in all existing and new opportunities. The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. General: It shall be the duty of every employee while at work to take reasonable care for safety and health of himself/herself and other persons. Expertise: Knowledge & Skills Requires basic knowledge of relevant business practices and procedures in professional field. Uses standard theories, principles and concepts and integrates them to propose a course of action. Works under general supervision. Relies on experience and judgement to plan and accomplish assigned goals. May periodically assist in orienting, training, and/or reviewing the work of other peers. Judgement is required in resolving all day-to-day problems. Contacts are primarily with department supervisors, leads, subordinates, and peers. Occasional contact with external contractors/vendors. It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, "Healthcare Customers"). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers' clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers' required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers' requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. Expertise: Qualifications -Education/Experience/Training/Etc Required: Bachelor's degree required. 02-04 years related experience required. Regular and predictable attendance. Frequent business travel required, Valid driver's license and passport. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Responsibilities: Other Duties: The preceding functions have been provided as examples of the types of work performed by employees assigned to this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Management reserves the right to add, modify, change or rescind the work assignments of different positions due to reasonable accommodation or other reasons. Physical Demands: While performing the duties of this job, the employee is expected to: Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Lifting, Carrying, Pushing, Pulling and Reaching: Occasionally:Reaching upward and downward, Push/pull, Stand Frequently:Sit Constantly:N/A Activities: Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick Constantly:N/A Environmental Conditions: Occasionally:N/A Frequently:N/A Constantly:N/A Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise Intensity:Moderate Occasionally:Other Frequently:N/A Constantly:Office environment Salary Range: $73,000-$80,000 (plus incentive compensation) The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at . Through its "Sharing Expertise " initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Compensation details: 0 Yearly Salary PI629ea8ba108f-2072
Customer Service Representative
MarBorg Industries Santa Maria, California
JOB TITLE: Customer Service Representative LOCATION: Santa Maria/Santa Barbara Work onsite (No remote work) POSITION SUMMARY: Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment. DUTIES AND RESPONSIBILITIES include but are not limited to the following : Professionally handle a high volume of incoming calls and inquiries.Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions. Works with customers on all commercial and residential "Go Backs, "Misses", and general driver communication follow-up.Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.Initiate the Batch Print process for all work orders for the next day and distribute accordingly.Backs up and supports other office personnel when they are unavailable.Audits paperwork to ensure that the service required was received by the customer.Dispatches as needed to respond to incoming service orders and resolve route and service issues.Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position.Attends mandatory training to enhance system and equipment knowledge and customer service skills.Communicates inter-departmentally with Santa Barbara offices via email; phone, and chatPerforms other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: A minimum of 2 years of experience in a high-volume Call Center is required.Proficient in building trusting relationships with customers and being attentive to their needs.Customer-focused and exceptional listening abilities.Ability to effectively make quick, sound decisions.Professional phone and email etiquette.Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software.Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES: Doing Good: Maintains and promotes integrity and values in the conduct of all activities. Making Good: Takes responsibility and ownership for a problem, project, or issue. Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment. Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction. Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers. Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day. JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure , Caring, Communication, Conflict Resolution, Teamwork LANGUAGE SKILLS: Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate. Compensation details: 20-25 Hourly Wage PI82dec018af32-1343
12/03/2025
Full time
JOB TITLE: Customer Service Representative LOCATION: Santa Maria/Santa Barbara Work onsite (No remote work) POSITION SUMMARY: Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment. DUTIES AND RESPONSIBILITIES include but are not limited to the following : Professionally handle a high volume of incoming calls and inquiries.Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions. Works with customers on all commercial and residential "Go Backs, "Misses", and general driver communication follow-up.Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.Initiate the Batch Print process for all work orders for the next day and distribute accordingly.Backs up and supports other office personnel when they are unavailable.Audits paperwork to ensure that the service required was received by the customer.Dispatches as needed to respond to incoming service orders and resolve route and service issues.Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position.Attends mandatory training to enhance system and equipment knowledge and customer service skills.Communicates inter-departmentally with Santa Barbara offices via email; phone, and chatPerforms other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: A minimum of 2 years of experience in a high-volume Call Center is required.Proficient in building trusting relationships with customers and being attentive to their needs.Customer-focused and exceptional listening abilities.Ability to effectively make quick, sound decisions.Professional phone and email etiquette.Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software.Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES: Doing Good: Maintains and promotes integrity and values in the conduct of all activities. Making Good: Takes responsibility and ownership for a problem, project, or issue. Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment. Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction. Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers. Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day. JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure , Caring, Communication, Conflict Resolution, Teamwork LANGUAGE SKILLS: Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate. Compensation details: 20-25 Hourly Wage PI82dec018af32-1343
PRINCIPAL CONTRACT ADMINISTRATOR (ACQUISITION MANAGEMENT SERVICES)
US Main Los Angeles, California
Salary $95,056.00 - $142,521.60 Annually Location Los Angeles, CA Job Type Regular Employee Cabinet STRATEGIC FINANCIAL MANAGEMENT Opening Date 08/12/2025 Closing Date Continuous FLSA Exempt Bargaining Unit Non-Contract Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs complex work in support of contract administration activities for Metro's acquisition of goods and services. Recruitment Timelines: Interviews are projected to be scheduled for the week of November 16th. These dates are subject to change. We encourage you to monitor your profile and emails for the latest updates. Examples of Duties Leads the planning, development, and execution, including reviews and comments, on Request for Proposals (RFPs) and Invitation for Bids (IFBs), as necessary Meets with internal and external clients to anticipate requirements Establishes evaluation criteria Prepares packages for advertising, printing, and distribution Conducts pre-bid and pre-proposal meetings to answer questions and set schedules Receives bids and proposals, acts as chairperson on bid/proposal evaluation team, and makes awards recommendations and formalizes awards Prepares various contract award letters and notices Responds to bid and proposal award protests Participates in initial contractor and consultant conferences Conducts negotiations as necessary Completes final draft of contracts Responsible for contract management activities after award Liaises with Metro's vendors and internal clients Maintains all records associated with an acquisition Supports Metro's diverse and economically disadvantaged programs, as well as other initiatives as assigned Reviews and approves invoices and payments Negotiates and approves change orders, task orders, contract work orders, and contract modifications Coordinates escrow agreements Attends progress meetings to review contract issues, set payment schedules, and make adjustments to contract administration Monitors contract compliance Assists in developing claim strategies designed to minimize damage assessment and effect on schedules Arranges and participates in final inspection and prepares closeout documents Prepares monthly status reports, summaries, and other correspondence Briefs management on assigned projects and give oral presentations as applicable Provides guidance and assistance to lower-level employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Economics, Business, Public Administration, or a related field; Master's Degree in a related field preferred Experience Five years of relevant experience performing complex contract administration work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Professional certification from National Contract Management Association (NCMA), American Production and Inventory Control Society (APICS), Institute for Supply Management (ISM), or equivalent preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and executing Requests for Proposals (RFPs) and Invitations for Bids (IFBs) for multi-million-dollar solicitations. Experience analyzing market trends and performing cost and/or price analysis for goods and services. Experience leading negotiation plans, executing change orders, and administering contract modifications. Experience applying and administering applicable local, state, and federal laws, including Buy America provisions, and interpreting rules, regulations, and policies pertaining to public procurement. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of public procurement, supply chain management, contract administration and/or practice of public agencies Applicable local, state, and federal laws, rules, regulations and policies pertaining to public procurement Financial and mathematical analysis, and statistical research Theories, principles and practices of project management Principles of supervision Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Performing complex contract administration and management work Planning, organizing, and coordinating the work of an integrated project team to perform contract administration functions Interviewing and evaluating contract proposal respondents Acquiring and analyzing information and resources, identifying problems, and making decisions in support of Metro's goals Exercising sound judgment and creativity in making decisions Determining strategies to achieve goals Influencing, mediating, and negotiating Communicating effectively both orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Serve as liaison across the organization to enhance, improve, and develop policies and procedures Think and act independently Meet tight time constraints Handle highly confidential material Represent Metro before the public Prepare comprehensive reports, contracts, specifications, correspondence, RFPs, and IFBs Perform cost analysis Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets Overseeing, training, and motivating assigned staff Travel to offsite locations Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (KM) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered. Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Employer Los Angeles County Metropolitan Transportation Authority (CA) Address One Gateway Plaza Los Angeles, California, 90012 Website
12/02/2025
Full time
Salary $95,056.00 - $142,521.60 Annually Location Los Angeles, CA Job Type Regular Employee Cabinet STRATEGIC FINANCIAL MANAGEMENT Opening Date 08/12/2025 Closing Date Continuous FLSA Exempt Bargaining Unit Non-Contract Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs complex work in support of contract administration activities for Metro's acquisition of goods and services. Recruitment Timelines: Interviews are projected to be scheduled for the week of November 16th. These dates are subject to change. We encourage you to monitor your profile and emails for the latest updates. Examples of Duties Leads the planning, development, and execution, including reviews and comments, on Request for Proposals (RFPs) and Invitation for Bids (IFBs), as necessary Meets with internal and external clients to anticipate requirements Establishes evaluation criteria Prepares packages for advertising, printing, and distribution Conducts pre-bid and pre-proposal meetings to answer questions and set schedules Receives bids and proposals, acts as chairperson on bid/proposal evaluation team, and makes awards recommendations and formalizes awards Prepares various contract award letters and notices Responds to bid and proposal award protests Participates in initial contractor and consultant conferences Conducts negotiations as necessary Completes final draft of contracts Responsible for contract management activities after award Liaises with Metro's vendors and internal clients Maintains all records associated with an acquisition Supports Metro's diverse and economically disadvantaged programs, as well as other initiatives as assigned Reviews and approves invoices and payments Negotiates and approves change orders, task orders, contract work orders, and contract modifications Coordinates escrow agreements Attends progress meetings to review contract issues, set payment schedules, and make adjustments to contract administration Monitors contract compliance Assists in developing claim strategies designed to minimize damage assessment and effect on schedules Arranges and participates in final inspection and prepares closeout documents Prepares monthly status reports, summaries, and other correspondence Briefs management on assigned projects and give oral presentations as applicable Provides guidance and assistance to lower-level employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Economics, Business, Public Administration, or a related field; Master's Degree in a related field preferred Experience Five years of relevant experience performing complex contract administration work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Professional certification from National Contract Management Association (NCMA), American Production and Inventory Control Society (APICS), Institute for Supply Management (ISM), or equivalent preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and executing Requests for Proposals (RFPs) and Invitations for Bids (IFBs) for multi-million-dollar solicitations. Experience analyzing market trends and performing cost and/or price analysis for goods and services. Experience leading negotiation plans, executing change orders, and administering contract modifications. Experience applying and administering applicable local, state, and federal laws, including Buy America provisions, and interpreting rules, regulations, and policies pertaining to public procurement. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of public procurement, supply chain management, contract administration and/or practice of public agencies Applicable local, state, and federal laws, rules, regulations and policies pertaining to public procurement Financial and mathematical analysis, and statistical research Theories, principles and practices of project management Principles of supervision Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Performing complex contract administration and management work Planning, organizing, and coordinating the work of an integrated project team to perform contract administration functions Interviewing and evaluating contract proposal respondents Acquiring and analyzing information and resources, identifying problems, and making decisions in support of Metro's goals Exercising sound judgment and creativity in making decisions Determining strategies to achieve goals Influencing, mediating, and negotiating Communicating effectively both orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Serve as liaison across the organization to enhance, improve, and develop policies and procedures Think and act independently Meet tight time constraints Handle highly confidential material Represent Metro before the public Prepare comprehensive reports, contracts, specifications, correspondence, RFPs, and IFBs Perform cost analysis Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets Overseeing, training, and motivating assigned staff Travel to offsite locations Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (KM) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered. Open to the public and all Metro employees This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Employer Los Angeles County Metropolitan Transportation Authority (CA) Address One Gateway Plaza Los Angeles, California, 90012 Website
PRINCIPAL CONTRACT ADMINISTRATOR (CONSTRUCTION)
US Main Los Angeles, California
Salary $95,056.00 - $142,521.60 Annually Location Los Angeles, CA Job Type Regular Employee Cabinet STRATEGIC FINANCIAL MANAGEMENT Opening Date 08/12/2025 Closing Date Continuous FLSA Exempt Bargaining Unit Non-Contract Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs complex work in support of contract administration activities for Metro's acquisition of goods and services. Senior-level experience performing complex contract administration duties from pre-award to post award activities, such as, solicitations, determination of merit for changes to scope work, negotiations of complex change orders and modifications, close-out and in-depth knowledge of rules, regulations and laws for major and facilities capital engineering and construction projects, Recruitment Timelines: Interviews are projected to be scheduled for the week of September 8, 2025. These dates are subject to change. We encourage you to monitor your profile and emails for the latest updates. Examples of Duties Leads the planning, development, and execution, including reviews and comments, on Request for Proposals (RFPs) and Invitation for Bids (IFBs), as necessary Meets with internal and external clients to anticipate requirements Establishes evaluation criteria Prepares packages for advertising, printing, and distribution Conducts pre-bid and pre-proposal meetings to answer questions and set schedules Receives bids and proposals, acts as chairperson on bid/proposal evaluation team, and makes awards recommendations and formalizes awards Prepares various contract award letters and notices Responds to bid and proposal award protests Participates in initial contractor and consultant conferences Conducts negotiations as necessary Completes final draft of contracts Responsible for contract management activities after award Liaises with Metro's vendors and internal clients Maintains all records associated with an acquisition Supports Metro's diverse and economically disadvantaged programs, as well as other initiatives as assigned Reviews and approves invoices and payments Negotiates and approves change orders, task orders, contract work orders, and contract modifications Coordinates escrow agreements Attends progress meetings to review contract issues, set payment schedules, and make adjustments to contract administration Monitors contract compliance Assists in developing claim strategies designed to minimize damage assessment and effect on schedules Arranges and participates in final inspection and prepares closeout documents Prepares monthly status reports, summaries, and other correspondence Briefs management on assigned projects and give oral presentations as applicable Provides guidance and assistance to lower-level employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Economics, Business, Public Administration, or a related field; Master's Degree in a related field preferred Experience Five years of relevant experience performing complex contract administration work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Professional certification from National Contract Management Association (NCMA), American Production and Inventory Control Society (APICS), Institute for Supply Management (ISM), or equivalent preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience performing contract administration duties from cradle to grave for facilities capital engineering and construction projects. Experience performing proposal evaluations, conducting cost and/or price analyses Experience leading negotiations for construction change orders, contract modifications, and dispute resolutions for facilities capital engineering and construction projects. Experience identifying and resolving complex contract issues by applying business financial principles, governing laws, Federal and California Codes, and FAR Part 31. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of public procurement, supply chain management, contract administration and/or practice of public agencies Applicable local, state, and federal laws, rules, regulations and policies pertaining to public procurement Financial and mathematical analysis, and statistical research Theories, principles and practices of project management Principles of supervision Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Performing complex contract administration and management work Planning, organizing, and coordinating the work of an integrated project team to perform contract administration functions Interviewing and evaluating contract proposal respondents Acquiring and analyzing information and resources, identifying problems, and making decisions in support of Metro's goals Exercising sound judgment and creativity in making decisions Determining strategies to achieve goals Influencing, mediating, and negotiating Communicating effectively both orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Serve as liaison across the organization to enhance, improve, and develop policies and procedures Think and act independently Meet tight time constraints Handle highly confidential material Represent Metro before the public Prepare comprehensive reports, contracts, specifications, correspondence, RFPs, and IFBs Perform cost analysis Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets Overseeing, training, and motivating assigned staff Travel to offsite locations Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (KM) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date . click apply for full job details
12/02/2025
Full time
Salary $95,056.00 - $142,521.60 Annually Location Los Angeles, CA Job Type Regular Employee Cabinet STRATEGIC FINANCIAL MANAGEMENT Opening Date 08/12/2025 Closing Date Continuous FLSA Exempt Bargaining Unit Non-Contract Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description Performs complex work in support of contract administration activities for Metro's acquisition of goods and services. Senior-level experience performing complex contract administration duties from pre-award to post award activities, such as, solicitations, determination of merit for changes to scope work, negotiations of complex change orders and modifications, close-out and in-depth knowledge of rules, regulations and laws for major and facilities capital engineering and construction projects, Recruitment Timelines: Interviews are projected to be scheduled for the week of September 8, 2025. These dates are subject to change. We encourage you to monitor your profile and emails for the latest updates. Examples of Duties Leads the planning, development, and execution, including reviews and comments, on Request for Proposals (RFPs) and Invitation for Bids (IFBs), as necessary Meets with internal and external clients to anticipate requirements Establishes evaluation criteria Prepares packages for advertising, printing, and distribution Conducts pre-bid and pre-proposal meetings to answer questions and set schedules Receives bids and proposals, acts as chairperson on bid/proposal evaluation team, and makes awards recommendations and formalizes awards Prepares various contract award letters and notices Responds to bid and proposal award protests Participates in initial contractor and consultant conferences Conducts negotiations as necessary Completes final draft of contracts Responsible for contract management activities after award Liaises with Metro's vendors and internal clients Maintains all records associated with an acquisition Supports Metro's diverse and economically disadvantaged programs, as well as other initiatives as assigned Reviews and approves invoices and payments Negotiates and approves change orders, task orders, contract work orders, and contract modifications Coordinates escrow agreements Attends progress meetings to review contract issues, set payment schedules, and make adjustments to contract administration Monitors contract compliance Assists in developing claim strategies designed to minimize damage assessment and effect on schedules Arranges and participates in final inspection and prepares closeout documents Prepares monthly status reports, summaries, and other correspondence Briefs management on assigned projects and give oral presentations as applicable Provides guidance and assistance to lower-level employees Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Economics, Business, Public Administration, or a related field; Master's Degree in a related field preferred Experience Five years of relevant experience performing complex contract administration work; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Professional certification from National Contract Management Association (NCMA), American Production and Inventory Control Society (APICS), Institute for Supply Management (ISM), or equivalent preferred Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience performing contract administration duties from cradle to grave for facilities capital engineering and construction projects. Experience performing proposal evaluations, conducting cost and/or price analyses Experience leading negotiations for construction change orders, contract modifications, and dispute resolutions for facilities capital engineering and construction projects. Experience identifying and resolving complex contract issues by applying business financial principles, governing laws, Federal and California Codes, and FAR Part 31. Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of public procurement, supply chain management, contract administration and/or practice of public agencies Applicable local, state, and federal laws, rules, regulations and policies pertaining to public procurement Financial and mathematical analysis, and statistical research Theories, principles and practices of project management Principles of supervision Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Performing complex contract administration and management work Planning, organizing, and coordinating the work of an integrated project team to perform contract administration functions Interviewing and evaluating contract proposal respondents Acquiring and analyzing information and resources, identifying problems, and making decisions in support of Metro's goals Exercising sound judgment and creativity in making decisions Determining strategies to achieve goals Influencing, mediating, and negotiating Communicating effectively both orally and in writing Interacting professionally with various levels of Metro employees and outside representatives Ability to (defined as a present competence to perform an observable behavior or produce an observable result) Serve as liaison across the organization to enhance, improve, and develop policies and procedures Think and act independently Meet tight time constraints Handle highly confidential material Represent Metro before the public Prepare comprehensive reports, contracts, specifications, correspondence, RFPs, and IFBs Perform cost analysis Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets Overseeing, training, and motivating assigned staff Travel to offsite locations Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required (KM) Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun) Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun) East Los Angeles Customer Center 4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon) Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun) Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun) Telephone: or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date . click apply for full job details

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