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If you are located within a commutable distance of 5130 Sunforest Dr., Tampa, FL, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Collection Representative reports to the Billing Manager and is responsible for performing medical billing functions and providing administrative support to the Billing and Collections department. Positions in this function interact with customers and ancillary departments gathering support data to ensure invoice accuracy and work through specific billing discrepancies. Manage the preparation of invoices and complete reconciliation of billing with accounts receivable. May also include quality assurance and audit of billing activities. This position is full-time. Employees are required to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5130 Sunforest Dr., Tampa, FL 33634. Employees will be required to work some days onsite and some days from home. We offer 1-3 weeks of paid training. The hours during training will start at 7:30 am or 8:00 am from Monday - Friday. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with every internal and external customer. Represents the Company in a professional manner, following all Company policies and procedures. Uses, protects, and discloses Optum Care patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Ability to establish and maintain effective and positive working relationships with staff and management. Ensures the timely submission of primary and secondary claims. Maintains current working knowledge of CPT and ICD 10 codes, required modifiers and encounter data. Performs electronic claims submission. Notifies management of issues arising from erroneous codes, missing information, and error/edit messages. Analyze relevant information to determine potential reasons for billing discrepancies and changes. Seek assistance from internal partners (e.g., Coding; Credentialing; Clinics; Contracting) and/or external stakeholders (e.g., individual customers/payers; brokers) to resolve billing issues. Reviews insurance claim forms for accuracy and completeness. Makes necessary corrections. Demonstrates and applies knowledge of Medicare and Medicaid guidelines in reviewing claims to ensure appropriate use of modifiers and CPT/ICD 10 codes. Review medical documentation to confirm appropriateness of codes when necessary. Corrects claims appearing on Edit Reports. Communicates system and claim formatting issues to the IT department and Billing Manager. Serves as a resource to Optum Care staff on general billing guidelines. Demonstrate understanding of business partners' operations to identify appropriate resources for support and information. Perform quality checks on data entries prior to submitting information to internal and/or external customers/payers/clients. Inform customers/payers of billing problem/issue findings and resolution as appropriate. Contact external customers/payers to keep them informed of outstanding balances and required payment, as appropriate. Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations (e.g., health-care reform; state surcharges; CMS) May conduct training (e.g., on-line demonstration; knowledge base; invoice inquiry) to co-workers (e.g., new staff members, collection/cash posting teams) on how to access, review, and/or submit claims for payments. Must be dependable and well organized. Performs additional duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent CPC or CCS Certification Must be 18 years of age OR older 1+ year of related job experience CPT / ICD 10 codes experience Ability to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: CMC, CPC-A Certification Previous coding experience HMO / managed care, Medicare experience Previous Allscripts, eCW, Athena, and / OR RCX system experience PCP and Hospitalist billing and coding experience Telecommuting Requirements: Reside within commutable distance of 5130 Sunforest Dr., Tampa, FL 33634 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Computer literate Microsoft Office skills Working knowledge of business billing office duties Working knowledge of Medicare, Medicaid, and Managed care Verbal and written communication skills Organized and detail oriented Ability to work under time constraints At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

If you are located within a commutable distance of 5130 Sunforest Dr., Tampa, FL, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Collection Representative reports to the Billing Manager and is responsible for performing medical billing functions and providing administrative support to the Billing and Collections department. Positions in this function interact with customers and ancillary departments gathering support data to ensure invoice accuracy and work through specific billing discrepancies. Manage the preparation of invoices and complete reconciliation of billing with accounts receivable. May also include quality assurance and audit of billing activities. This position is full-time. Employees are required to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5130 Sunforest Dr., Tampa, FL 33634. Employees will be required to work some days onsite and some days from home. We offer 1-3 weeks of paid training. The hours during training will start at 7:30 am or 8:00 am from Monday - Friday. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with every internal and external customer. Represents the Company in a professional manner, following all Company policies and procedures. Uses, protects, and discloses Optum Care patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Ability to establish and maintain effective and positive working relationships with staff and management. Ensures the timely submission of primary and secondary claims. Maintains current working knowledge of CPT and ICD 10 codes, required modifiers and encounter data. Performs electronic claims submission. Notifies management of issues arising from erroneous codes, missing information, and error/edit messages. Analyze relevant information to determine potential reasons for billing discrepancies and changes. Seek assistance from internal partners (e.g., Coding; Credentialing; Clinics; Contracting) and/or external stakeholders (e.g., individual customers/payers; brokers) to resolve billing issues. Reviews insurance claim forms for accuracy and completeness. Makes necessary corrections. Demonstrates and applies knowledge of Medicare and Medicaid guidelines in reviewing claims to ensure appropriate use of modifiers and CPT/ICD 10 codes. Review medical documentation to confirm appropriateness of codes when necessary. Corrects claims appearing on Edit Reports. Communicates system and claim formatting issues to the IT department and Billing Manager. Serves as a resource to Optum Care staff on general billing guidelines. Demonstrate understanding of business partners' operations to identify appropriate resources for support and information. Perform quality checks on data entries prior to submitting information to internal and/or external customers/payers/clients. Inform customers/payers of billing problem/issue findings and resolution as appropriate. Contact external customers/payers to keep them informed of outstanding balances and required payment, as appropriate. Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations (e.g., health-care reform; state surcharges; CMS) May conduct training (e.g., on-line demonstration; knowledge base; invoice inquiry) to co-workers (e.g., new staff members, collection/cash posting teams) on how to access, review, and/or submit claims for payments. Must be dependable and well organized. Performs additional duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent CPC or CCS Certification Must be 18 years of age OR older 1+ year of related job experience CPT / ICD 10 codes experience Ability to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: CMC, CPC-A Certification Previous coding experience HMO / managed care, Medicare experience Previous Allscripts, eCW, Athena, and / OR RCX system experience PCP and Hospitalist billing and coding experience Telecommuting Requirements: Reside within commutable distance of 5130 Sunforest Dr., Tampa, FL 33634 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Computer literate Microsoft Office skills Working knowledge of business billing office duties Working knowledge of Medicare, Medicaid, and Managed care Verbal and written communication skills Organized and detail oriented Ability to work under time constraints At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

If you are located within a commutable distance of 5130 Sunforest Dr., Tampa, FL, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Collection Representative reports to the Billing Manager and is responsible for performing medical billing functions and providing administrative support to the Billing and Collections department. Positions in this function interact with customers and ancillary departments gathering support data to ensure invoice accuracy and work through specific billing discrepancies. Manage the preparation of invoices and complete reconciliation of billing with accounts receivable. May also include quality assurance and audit of billing activities. This position is full-time. Employees are required to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5130 Sunforest Dr., Tampa, FL 33634. Employees will be required to work some days onsite and some days from home. We offer 1-3 weeks of paid training. The hours during training will start at 7:30 am or 8:00 am from Monday - Friday. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with every internal and external customer. Represents the Company in a professional manner, following all Company policies and procedures. Uses, protects, and discloses Optum Care patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Ability to establish and maintain effective and positive working relationships with staff and management. Ensures the timely submission of primary and secondary claims. Maintains current working knowledge of CPT and ICD 10 codes, required modifiers and encounter data. Performs electronic claims submission. Notifies management of issues arising from erroneous codes, missing information, and error/edit messages. Analyze relevant information to determine potential reasons for billing discrepancies and changes. Seek assistance from internal partners (e.g., Coding; Credentialing; Clinics; Contracting) and/or external stakeholders (e.g., individual customers/payers; brokers) to resolve billing issues. Reviews insurance claim forms for accuracy and completeness. Makes necessary corrections. Demonstrates and applies knowledge of Medicare and Medicaid guidelines in reviewing claims to ensure appropriate use of modifiers and CPT/ICD 10 codes. Review medical documentation to confirm appropriateness of codes when necessary. Corrects claims appearing on Edit Reports. Communicates system and claim formatting issues to the IT department and Billing Manager. Serves as a resource to Optum Care staff on general billing guidelines. Demonstrate understanding of business partners' operations to identify appropriate resources for support and information. Perform quality checks on data entries prior to submitting information to internal and/or external customers/payers/clients. Inform customers/payers of billing problem/issue findings and resolution as appropriate. Contact external customers/payers to keep them informed of outstanding balances and required payment, as appropriate. Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations (e.g., health-care reform; state surcharges; CMS) May conduct training (e.g., on-line demonstration; knowledge base; invoice inquiry) to co-workers (e.g., new staff members, collection/cash posting teams) on how to access, review, and/or submit claims for payments. Must be dependable and well organized. Performs additional duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent CPC or CCS Certification Must be 18 years of age OR older 1+ year of related job experience CPT / ICD 10 codes experience Ability to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: CMC, CPC-A Certification Previous coding experience HMO / managed care, Medicare experience Previous Allscripts, eCW, Athena, and / OR RCX system experience PCP and Hospitalist billing and coding experience Telecommuting Requirements: Reside within commutable distance of 5130 Sunforest Dr., Tampa, FL 33634 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Computer literate Microsoft Office skills Working knowledge of business billing office duties Working knowledge of Medicare, Medicaid, and Managed care Verbal and written communication skills Organized and detail oriented Ability to work under time constraints At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

If you are located within a commutable distance of 5130 Sunforest Dr., Tampa, FL, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Collection Representative reports to the Billing Manager and is responsible for performing medical billing functions and providing administrative support to the Billing and Collections department. Positions in this function interact with customers and ancillary departments gathering support data to ensure invoice accuracy and work through specific billing discrepancies. Manage the preparation of invoices and complete reconciliation of billing with accounts receivable. May also include quality assurance and audit of billing activities. This position is full-time. Employees are required to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime. Our office is located at 5130 Sunforest Dr., Tampa, FL 33634. Employees will be required to work some days onsite and some days from home. We offer 1-3 weeks of paid training. The hours during training will start at 7:30 am or 8:00 am from Monday - Friday. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with every internal and external customer. Represents the Company in a professional manner, following all Company policies and procedures. Uses, protects, and discloses Optum Care patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards. Ability to establish and maintain effective and positive working relationships with staff and management. Ensures the timely submission of primary and secondary claims. Maintains current working knowledge of CPT and ICD 10 codes, required modifiers and encounter data. Performs electronic claims submission. Notifies management of issues arising from erroneous codes, missing information, and error/edit messages. Analyze relevant information to determine potential reasons for billing discrepancies and changes. Seek assistance from internal partners (e.g., Coding; Credentialing; Clinics; Contracting) and/or external stakeholders (e.g., individual customers/payers; brokers) to resolve billing issues. Reviews insurance claim forms for accuracy and completeness. Makes necessary corrections. Demonstrates and applies knowledge of Medicare and Medicaid guidelines in reviewing claims to ensure appropriate use of modifiers and CPT/ICD 10 codes. Review medical documentation to confirm appropriateness of codes when necessary. Corrects claims appearing on Edit Reports. Communicates system and claim formatting issues to the IT department and Billing Manager. Serves as a resource to Optum Care staff on general billing guidelines. Demonstrate understanding of business partners' operations to identify appropriate resources for support and information. Perform quality checks on data entries prior to submitting information to internal and/or external customers/payers/clients. Inform customers/payers of billing problem/issue findings and resolution as appropriate. Contact external customers/payers to keep them informed of outstanding balances and required payment, as appropriate. Demonstrate and maintain understanding of state and federal regulatory requirements as they apply to billing operations (e.g., health-care reform; state surcharges; CMS) May conduct training (e.g., on-line demonstration; knowledge base; invoice inquiry) to co-workers (e.g., new staff members, collection/cash posting teams) on how to access, review, and/or submit claims for payments. Must be dependable and well organized. Performs additional duties as assigned. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent CPC or CCS Certification Must be 18 years of age OR older 1+ year of related job experience CPT / ICD 10 codes experience Ability to work as early as 7:00 am. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: CMC, CPC-A Certification Previous coding experience HMO / managed care, Medicare experience Previous Allscripts, eCW, Athena, and / OR RCX system experience PCP and Hospitalist billing and coding experience Telecommuting Requirements: Reside within commutable distance of 5130 Sunforest Dr., Tampa, FL 33634 Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established that is separated from other living areas and provides information privacy Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Soft Skills: Computer literate Microsoft Office skills Working knowledge of business billing office duties Working knowledge of Medicare, Medicaid, and Managed care Verbal and written communication skills Organized and detail oriented Ability to work under time constraints At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

Summary/Objective of the Maintenance Technician Generalist The Generalist Maintenance Technician diagnoses, repairs, and maintains the physical condition and appearance of residential properties and other Mayroad assets (pool, community center, playgrounds, ice rinks, dog parks, community garden, etc.), including, but not limited to structural, paint, plumbing, HVAC, Steam, pressure washing, cleaning, electrical, etc., depending on assigned core duties. Essential Functions of the Generalist Maintenance Technician Performs routine maintenance in and around Mayroad communities, including occupied and vacant residences, community properties, and amenities, including fixing structural damage and other repairs to walls, floors, crawlspaces, ceilings, insulation, attics, entryways, windows, decks, patios, garages, pools, etc. Responds to and completes emergency, urgent, and routine work orders in accordance with company policy Provides exceptional customer service and responsiveness to residents Performs emergency on-call, after-hours services (on a rotational basis) Inspects properties to ensure the highest standards are maintained at all times; performs annual preventative maintenance inspections to identify potential upcoming maintenance issues and perform on-the-spot repairs as required Uses Mobile Work Order app daily to receive, prioritize, and fill emergency, urgent, and routine work orders Repairs broken or leaking plumbing to avoid water damage and restore full use of water fixtures; may include repairs and maintenance on sewers and exterior plumbing, clearing interior clogs, clearing up/drying internal flooding, fixing leaks, and replacing water heaters, toilets, sinks, faucets, showerheads, insulation, and other hardware as needed Performs basic electrical repairs on damaged wiring, switches, outlets, fans, lights, and other electrical fixtures when shorts or severed wires occur; replaces old or damaged/non-functioning units Conducts moisture/humidity and mold/mildew inspections; performs mold and mildew remediation (up to 10 square feet) Performs routine installation and preventative maintenance on household appliances, including stoves, microwaves, refrigerators, dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces appliances; replaces components; recommends warranties repair requests when applicable Maintains building HVAC (or steam) equipment in order to maintain climate control in the building functioning properly, including diagnosing, repairing, and replacement of units, ducts, and thermostats Maintains tools and equipment; submits requests for replacement when necessary Submits parts requests for materials required for repairs and general maintenance Applies preventative measures to the building to reduce the risk of future problems, such as using sealants, caulks, grouting, protective finishes, etc. Enhances building appearance by updating exterior and interior finishes, such as painting and staining, framing, trim work, flooring, tiles, and carpet stretching, as required by location Identifies and repairs/remove potential safety hazards to avoid injuries to residents and visitors Shovels snow, clears residential flooding, and takes other climate-related actions as required in emergency situations Removes invasive wildlife from the housing; treats insects with household sprays/deterrents; sets live animal traps and releases them as appropriate; may elevate request for professional services if needed This position is deemed Key & Essential and, as such, will be required to work onsite beforehand, during, and after any accident, emergency, or disaster in order to best protect and care for our residents and assets. Performs other job-related duties as assigned Supervisor Responsibilities of the Generalist Maintenance Technician No supervisor responsibilities. Required Qualifications of the Generalist Maintenance Technician EDUCATION REQUIREMENT High school graduate or GED; may be offset by experience At least 3+ years of experience in general residential maintenance, including carpentry, plumbing, basic electrical, ability to obtain certification in HVAC/Steam (as applicable) within 12 months of hire if necessary Knowledge, Skills & Abilities of the Generalist Maintenance Technician Familiar with all tools required, including basic carpentry, plumbing, electrical, power tools, saws, drills, hammers, etc. Basic computer/phone skills, including computer-based training, timekeeping, etc. Note: employee will be required to use a personal smartphone for on-the-job communication Ability to use Mobile Work Order app, phone, camera, and e-mails to communicate and confirm work order requirements Safety-minded; basic understanding of OSHA and other safety requirements; ability to obtain certifications required for the position Detail oriented Reliable and dependable; positive can-do attitude Ability to work with minimal supervision and in a collaborative team environment Ability to prioritize work orders in a fast-paced, high-performing environment Basic organizational skills Valid drivers license; must be able to meet a Motor Vehicle Review in accordance with Company policy. Note: Employee will be required to use personal vehicle for on-the-job transportation Ability to pass a state and federal background check to obtain access to the installation; ability to pass a 12-panel pre-employment drug test Customer service mindset: ability to communicate in a professional manner with residents and associates Ability to read English and interpret documents and communicate effectively both verbally and in writing Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works performing repairs/construction in a residential environment. The position requires regular use of Personal Protective Equipment (PPE). Involves working in a non-climate regulated environment. May involve exposure to extreme heat/cold, temperature changes, exposure to noise (85+ decibels), exposure to hazardous materials, use of power tools, atmospheric conditions, water, industrial hazards, electric shock, ice and slipping hazards, heights, and falling hazards, and other hazardous working conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The heavy lifting of up to 50 pounds is expected. Exertion of up to 50 lbs. of force is required. The employee is frequently required to walk, climb, lift, carry, balance, reach, grasp, handle, stoop, kneel, crouch, and crawl. Travel Minimal. Less than 5 percent Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment : We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. Compensation details: 27.84-36.14 Hourly Wage PI5bb4b95e1-

Category : Technical Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. Provide front line, first level, technical assistance for consumers Supporting Client specific high speed internet services delivering an exceptional customer experience Resolve technical problems, within a fast paced, customer facing environment Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting. Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques. Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. Demonstrate advanced product knowledge and he ability to solve customer issues. Resolve customer issues on the first call as frequently as possible. Open and manage trouble ticket system for user issues, Data Network, OS issues. Be patient, courteous and friendly with customers at all times. Demonstrate a positive attitude. Address and solve technical problems in a timely manner and complete all work assignments within expected time frames. Adhere to all work schedule assignments. Abide by and support management directives and adhere to all Teleperformance policies. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Summary/Objective of the Maintenance Technician Generalist The Generalist Maintenance Technician diagnoses, repairs, and maintains the physical condition and appearance of residential properties and other Mayroad assets (pool, community center, playgrounds, ice rinks, dog parks, community garden, etc.), including, but not limited to structural, paint, plumbing, HVAC, Steam, pressure washing, cleaning, electrical, etc., depending on assigned core duties. Essential Functions of the Generalist Maintenance Technician Performs routine maintenance in and around Mayroad communities, including occupied and vacant residences, community properties, and amenities, including fixing structural damage and other repairs to walls, floors, crawlspaces, ceilings, insulation, attics, entryways, windows, decks, patios, garages, pools, etc. Responds to and completes emergency, urgent, and routine work orders in accordance with company policy Provides exceptional customer service and responsiveness to residents Performs emergency on-call, after-hours services (on a rotational basis) Inspects properties to ensure the highest standards are maintained at all times; performs annual preventative maintenance inspections to identify potential upcoming maintenance issues and perform on-the-spot repairs as required Uses Mobile Work Order app daily to receive, prioritize, and fill emergency, urgent, and routine work orders Repairs broken or leaking plumbing to avoid water damage and restore full use of water fixtures; may include repairs and maintenance on sewers and exterior plumbing, clearing interior clogs, clearing up/drying internal flooding, fixing leaks, and replacing water heaters, toilets, sinks, faucets, showerheads, insulation, and other hardware as needed Performs basic electrical repairs on damaged wiring, switches, outlets, fans, lights, and other electrical fixtures when shorts or severed wires occur; replaces old or damaged/non-functioning units Conducts moisture/humidity and mold/mildew inspections; performs mold and mildew remediation (up to 10 square feet) Performs routine installation and preventative maintenance on household appliances, including stoves, microwaves, refrigerators, dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces appliances; replaces components; recommends warranties repair requests when applicable Maintains building HVAC (or steam) equipment in order to maintain climate control in the building functioning properly, including diagnosing, repairing, and replacement of units, ducts, and thermostats Maintains tools and equipment; submits requests for replacement when necessary Submits parts requests for materials required for repairs and general maintenance Applies preventative measures to the building to reduce the risk of future problems, such as using sealants, caulks, grouting, protective finishes, etc. Enhances building appearance by updating exterior and interior finishes, such as painting and staining, framing, trim work, flooring, tiles, and carpet stretching, as required by location Identifies and repairs/remove potential safety hazards to avoid injuries to residents and visitors Shovels snow, clears residential flooding, and takes other climate-related actions as required in emergency situations Removes invasive wildlife from the housing; treats insects with household sprays/deterrents; sets live animal traps and releases them as appropriate; may elevate request for professional services if needed This position is deemed Key & Essential and, as such, will be required to work onsite beforehand, during, and after any accident, emergency, or disaster in order to best protect and care for our residents and assets. Performs other job-related duties as assigned Supervisor Responsibilities of the Generalist Maintenance Technician No supervisor responsibilities. Required Qualifications of the Generalist Maintenance Technician EDUCATION REQUIREMENT High school graduate or GED; may be offset by experience At least 3+ years of experience in general residential maintenance, including carpentry, plumbing, basic electrical, ability to obtain certification in HVAC/Steam (as applicable) within 12 months of hire if necessary Knowledge, Skills & Abilities of the Generalist Maintenance Technician Familiar with all tools required, including basic carpentry, plumbing, electrical, power tools, saws, drills, hammers, etc. Basic computer/phone skills, including computer-based training, timekeeping, etc. Note: employee will be required to use a personal smartphone for on-the-job communication Ability to use Mobile Work Order app, phone, camera, and e-mails to communicate and confirm work order requirements Safety-minded; basic understanding of OSHA and other safety requirements; ability to obtain certifications required for the position Detail oriented Reliable and dependable; positive can-do attitude Ability to work with minimal supervision and in a collaborative team environment Ability to prioritize work orders in a fast-paced, high-performing environment Basic organizational skills Valid drivers license; must be able to meet a Motor Vehicle Review in accordance with Company policy. Note: Employee will be required to use personal vehicle for on-the-job transportation Ability to pass a state and federal background check to obtain access to the installation; ability to pass a 12-panel pre-employment drug test Customer service mindset: ability to communicate in a professional manner with residents and associates Ability to read English and interpret documents and communicate effectively both verbally and in writing Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works performing repairs/construction in a residential environment. The position requires regular use of Personal Protective Equipment (PPE). Involves working in a non-climate regulated environment. May involve exposure to extreme heat/cold, temperature changes, exposure to noise (85+ decibels), exposure to hazardous materials, use of power tools, atmospheric conditions, water, industrial hazards, electric shock, ice and slipping hazards, heights, and falling hazards, and other hazardous working conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The heavy lifting of up to 50 pounds is expected. Exertion of up to 50 lbs. of force is required. The employee is frequently required to walk, climb, lift, carry, balance, reach, grasp, handle, stoop, kneel, crouch, and crawl. Travel Minimal. Less than 5 percent Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment : We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. Compensation details: 27.84-36.14 Hourly Wage PI5bb4b95e1-

OUR CORE VALUES: PEOPLE ARE WORTH THE INVESTMENT COUNT THE COST SEEK A BETTER WAY SAFETY STARTS WITH ME TEAM IDEAL SHOW UP AND SPEAK UP BE A RESOURCE Ideal Building Solutions is a specialty contractor in the fields of commercial roofing and fall protection. Our purpose is to Do Hard Things & Become Better Versions of Ourselves daily! We have created an environment where people can thrive during challenges, solve complex problems, and become better versions of themselves. Our commitment is To be the most resourceful, responsive, & reliable specialty contractor for our partners. We are seeking to hire a Commercial Roofing Superintendent to join our Production Team. As a member of the Production Team, you and other members of a roofing crew are responsible for replacing existing roof systems and installing new roof systems on commercial buildings. You will act as a liaison between the Project Manager, the Roofing Crew, and the client's onsite representatives. Duties and Responsibilities include, but are not limited to: Complete the initial safety and technical training onboarding Learning the basic technical details of various roof systems Assist with the planning and execution of the following: Demolition and removal of existing roofing material Loading and unloading roofing material and equipment Assisting the production crew with laying out material as needed Install roofing insulation, substrate boards, cover boards, and membrane Complete various flashing details to ensure a water-tight roofing system Responsible for maintaining a clean and safe work site Participating in continuous improvement initiatives Maintenance of roofing equipment and tools Responsibility for quality control and performing regular quality control inspections Conduct material inventory counts as required Benefits: Weekly Paychecks Paid vacation and holidays. PTO Extra Holidays Paid: New's Year Eve, Christmas Eve, and Friday after Thanksgiving 401K Plan with Company Match. Generous Referral Bonus Program Work / Home Life Balance. Industry Leading safe working conditions. Ongoing safety training and performance enhancement. Health and Insurance Benefits 50% paid by Company Health Insurance with Multiple Tiers to Choose From Employee, Employee Spouse, Employee Children, Employee Family Options Cost Competitive Rate paid by Employee Vision Insurance Life Insurance Short Term Disability Long Term Disability Accidental Insurance Opportunity to grow with a company that values you and is here to invest in your personal growth. Experience Requirements: Minimum 3 Years in the roofing industry working in a production or service environment. Be prepared to discuss jobs worked on, systems installed, & your role in the process. Ability to install the following Roofing Systems; TPO, PVC, Modified Bitumen Fully Adhered, Mechanically Attached, Rhinobond, etc. Previous experience installing Metal Accessories Gutters, Downspouts, Fascia, Coping, Drip Edge, etc. Previous experience with a Mobile Clock In / Clock Out System Minimum Employment Requirements; Clear a National, State, and Local Background Check 3-Year Motor Vehicle Record meeting standards to drive company vehicles. (If hired as a driver) Candidates must pass a pre-employment drug screen & Complete Post Hire fit for duty screening. Pass the 90-day introductory period. Qualifications: 40-60 Hour Work Weeks with up to 100% Travel. Consistent & Reliable Timeliness & Attendance. Rotating (1) weekend per month On-Call Schedule. Periodic, Regional, and overnight stays for job completion. Ability to operate mobile technology systems & programs. Willingness to learn from other technicians & direct supervisors. Must be trustworthy and willing to work for periods unsupervised. Excellent communicator, both oral and written- Customer Service skill set. Work Environment While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The employee is occasionally exposed to a variety of extreme conditions at roofing job sites. The weather work environment and job sites can be extremely hot or extremely cold. This position is performed inside and outside. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Hours: Must be flexible Travel Travel is expected for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO: We're an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training Powered by JazzHR PI088d1d945c86-6755

Summary/Objective: The Lead Technician for Leak Repair is responsible for safely detecting, locating, evaluating and repairing leaks onsite at client work locations. Interacting with various customers to increase company presence in an assigned geographic area, as well as supervising and training new technicians or assistant technicians. The Lead Technician is responsible for promoting the safety, quality, and integrity culture at Colt. Essential Functions and Responsibilities: Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices alerting others regarding potential hazards both pertaining to and not pertaining to your scope of work Performs all duties as assigned and adheres to Colts Core Values Assesses leaking components and reports on findings to operations, engineering, and customer representatives Performs leak repair operations that may include any of the following techniques and tasks: Drill and tap of components Wire wrap and banding Use measuring tools such as calipers, tape measure, to obtain complex design criteria Various Clamp and enclosure installation Measuring Complex geometries of components Maintain on call status with ability to respond to customers rapidly and travel immediately to address customers emergency on site. Inspect leak repair device provided by manufacturing as part of quality control prior to installation Identifies the necessity for the use of proper safety equipment, in coordination with the plant, and Colts safety matrix in order to perform all projects as safely as possible. Performs appropriate documentation and administrative procedures as required from a job to job basis Communicates and collaborate with, field personnel, client representatives and management in order to obtain successful completions of projects Maintains awareness of company products and services available to customer Be willing to assist with sales functions throughout assigned territory Willingness to take direction from supervisory and lead personnel Adhere to quality procedures and demonstrate a strong safety culture Skills/Knowledge/Abilities: High school diploma or equivalent required. Technical or Trade school or related education preferred 9 or more years of experience with on-line leak repair Must be able to pass routine and random drug screening Ability to perform a variety of tasks, often changing assignments on short notice Must be able to understand, speak, and write English Ability to prioritize and complete work assignments by specific deadlines Knowledge of plant maintenance and repair work preferred Must possess a valid drivers license Have obtained or has the ability to obtain OSHA 10 And OSHA 30 certification. Work Conditions Position is based out of a branch or site location with a geographic responsibility Field duties require indoor and outdoor work in a plant or industrial atmosphere Interaction with other crew employees, as well as supervisors and customer personnel Working around production machinery with extreme heat, and noise levels May be required to work in or near extreme hot or cold environments. Must be able to wear safety equipment as required by the safety department for personal protection on a per job basis May be at more than one job site in a day and must be able to tolerate climate changes May be required to travel out of town on a periodic basis Physical and Mental Requirements Ability to lift and carry 75 pounds Must be able to walk and climb throughout industrial areas including steps and ladders Ability to Communicate with customers in high stress environments, Ability to work on elevated or hard to reach surfaces and areas in a variety of locations throughout industrial facilities. Must be able to manage time and schedule on a weekly basis and be able to travel when necessary to offsite locations Ability to maintain focus and multitask effectively on a variety of Job scopes for different locations Excellent communication skills, must be able to follow Standard Operating Procedures, evaluate each individual job scope, and mitigate all safety hazards with proper safety precautions and personal protective equipment. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colts business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. PIa89f252faa23-7390

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Representative II 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Training customers on Solventum products and processes through basic troubleshooting protocols Ensuring adherence of operational compliance of self to company and departmental policies and procedures to maintain a safe work environment Providing input and oversight of the facility to include administrative duties to operational requirements compliance Overseeing of local business operations to include metrics and required use of couriers Preparing medical equipment (cleaning and disinfecting), disposables and documentation for use and return and executing research for missing & misplaced equipment Prioritizing equipment needs to execute daily customer support needs, including quantity, time frame and resource allocation Processing documentation for delivery and retrieval of products and loading & unloading medical devices and supplies Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure. Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: High School Diploma/GED or higher Three (3) years' experience in a customer facing position a private, public, government, or military environment Current, Valid Driver's license Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) 1-2 years' experience in training and scheduling & assigning daily work activities in a single location Experience with Microsoft Office applications For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team. Work location: Onsite Auburn, ME Travel: May include up to 20% domestic Relocation Assistance: Not authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $55,457 - $67,780, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here , select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Summary/Objective of the Maintenance Technician Generalist The Generalist Maintenance Technician diagnoses, repairs, and maintains the physical condition and appearance of residential properties and other Mayroad assets (pool, community center, playgrounds, ice rinks, dog parks, community garden, etc.), including, but not limited to structural, paint, plumbing, HVAC, Steam, pressure washing, cleaning, electrical, etc., depending on assigned core duties. Essential Functions of the Generalist Maintenance Technician Performs routine maintenance in and around Mayroad communities, including occupied and vacant residences, community properties, and amenities, including fixing structural damage and other repairs to walls, floors, crawlspaces, ceilings, insulation, attics, entryways, windows, decks, patios, garages, pools, etc. Responds to and completes emergency, urgent, and routine work orders in accordance with company policy Provides exceptional customer service and responsiveness to residents Performs emergency on-call, after-hours services (on a rotational basis) Inspects properties to ensure the highest standards are maintained at all times; performs annual preventative maintenance inspections to identify potential upcoming maintenance issues and perform on-the-spot repairs as required Uses Mobile Work Order app daily to receive, prioritize, and fill emergency, urgent, and routine work orders Repairs broken or leaking plumbing to avoid water damage and restore full use of water fixtures; may include repairs and maintenance on sewers and exterior plumbing, clearing interior clogs, clearing up/drying internal flooding, fixing leaks, and replacing water heaters, toilets, sinks, faucets, showerheads, insulation, and other hardware as needed Performs basic electrical repairs on damaged wiring, switches, outlets, fans, lights, and other electrical fixtures when shorts or severed wires occur; replaces old or damaged/non-functioning units Conducts moisture/humidity and mold/mildew inspections; performs mold and mildew remediation (up to 10 square feet) Performs routine installation and preventative maintenance on household appliances, including stoves, microwaves, refrigerators, dishwashers, garbage disposals, etc.; diagnoses, repairs/replaces appliances; replaces components; recommends warranties repair requests when applicable Maintains building HVAC (or steam) equipment in order to maintain climate control in the building functioning properly, including diagnosing, repairing, and replacement of units, ducts, and thermostats Maintains tools and equipment; submits requests for replacement when necessary Submits parts requests for materials required for repairs and general maintenance Applies preventative measures to the building to reduce the risk of future problems, such as using sealants, caulks, grouting, protective finishes, etc. Enhances building appearance by updating exterior and interior finishes, such as painting and staining, framing, trim work, flooring, tiles, and carpet stretching, as required by location Identifies and repairs/remove potential safety hazards to avoid injuries to residents and visitors Shovels snow, clears residential flooding, and takes other climate-related actions as required in emergency situations Removes invasive wildlife from the housing; treats insects with household sprays/deterrents; sets live animal traps and releases them as appropriate; may elevate request for professional services if needed This position is deemed Key & Essential and, as such, will be required to work onsite beforehand, during, and after any accident, emergency, or disaster in order to best protect and care for our residents and assets. Performs other job-related duties as assigned Supervisor Responsibilities of the Generalist Maintenance Technician No supervisor responsibilities. Required Qualifications of the Generalist Maintenance Technician EDUCATION REQUIREMENT High school graduate or GED; may be offset by experience At least 3+ years of experience in general residential maintenance, including carpentry, plumbing, basic electrical, ability to obtain certification in HVAC/Steam (as applicable) within 12 months of hire if necessary Knowledge, Skills & Abilities of the Generalist Maintenance Technician Familiar with all tools required, including basic carpentry, plumbing, electrical, power tools, saws, drills, hammers, etc. Basic computer/phone skills, including computer-based training, timekeeping, etc. Note: employee will be required to use a personal smartphone for on-the-job communication Ability to use Mobile Work Order app, phone, camera, and e-mails to communicate and confirm work order requirements Safety-minded; basic understanding of OSHA and other safety requirements; ability to obtain certifications required for the position Detail oriented Reliable and dependable; positive can-do attitude Ability to work with minimal supervision and in a collaborative team environment Ability to prioritize work orders in a fast-paced, high-performing environment Basic organizational skills Valid drivers license; must be able to meet a Motor Vehicle Review in accordance with Company policy. Note: Employee will be required to use personal vehicle for on-the-job transportation Ability to pass a state and federal background check to obtain access to the installation; ability to pass a 12-panel pre-employment drug test Customer service mindset: ability to communicate in a professional manner with residents and associates Ability to read English and interpret documents and communicate effectively both verbally and in writing Ability to read, count, and write to accurately complete all documentation Work Environment While performing the duties of this job, the employee regularly works performing repairs/construction in a residential environment. The position requires regular use of Personal Protective Equipment (PPE). Involves working in a non-climate regulated environment. May involve exposure to extreme heat/cold, temperature changes, exposure to noise (85+ decibels), exposure to hazardous materials, use of power tools, atmospheric conditions, water, industrial hazards, electric shock, ice and slipping hazards, heights, and falling hazards, and other hazardous working conditions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The heavy lifting of up to 50 pounds is expected. Exertion of up to 50 lbs. of force is required. The employee is frequently required to walk, climb, lift, carry, balance, reach, grasp, handle, stoop, kneel, crouch, and crawl. Travel Minimal. Less than 5 percent Other Duties Please note this job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Mayroad reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. EEO Commitment : We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ethnicity, sex, pregnancy, sexual orientation, gender identity/expression, including transgender identity, religion, disability, age, genetics, active military or veteran status and any other characteristics protected under applicable federal or state law. Compensation details: 27.84-36.14 Hourly Wage PI5bb4b95e1-

Your growth matters to us - explore our career development opportunities. A PLACE WHERE YOU BELONG Bring your whole self to work in our culture of respect and inclusivity. SUPPORT YOUR WELLBEING Learn how we'll support you as you pursue a balanced, fulfilling life. YOUR CANDIDATE JOURNEY Discover what to expect during your journey as a candidate with us. Facilities Services Manager Key Role: Assist the client with the management of food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects. Provide customer support service on all facilities-related issues, troubleshooting customer issues. Provide support to the client's various services programs. Coordinate facilities-related support necessary for special events and conferencing. Schedule and arrange for delivery of special equipment, special cleanings, and security monitors. Provide project management support to various special projects, including special events, external facility support, and other service-related projects. Assist with logistics support, receiving, validating, and filing invoices. Basic Qualifications: 2+ years of experience with managing services and support Experience with monitoring the quality of services provided by other contracts and providing feedback to the client Ability to work in a dynamic office environment and collaborate within a team Ability to prepare government staff and contractors for travel and provide end-to-end coordination of all official travel arrangements Ability to obtain a Secret clearance HS diploma or GED Additional Qualifications: Experience with food service and hospitality management Ability to support the parking administration program by managing the assignment and dissemination of parking permits Ability to coordinate with component parking representatives and administer the parking application Ability to verify clearances, accesses, and certifications, schedule required appointments, briefings, and training, and monitor the requirements Ability to assist executive management with scheduling and calendar management Possession of excellent oral and written communications skills, to communicate effectively with various levels of leadership Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Compensation: At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,400.00 to $137,000.00 (annualized USD). This posting will close within 90 days from the Posting Date. Identity Statement: As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Work Model: Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility. If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role. EEO Commitment: We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

Description: PURPOSE: The Supervisor of Claims Production is responsible for the management and operation of the Claims Analyst staff which includes production, quality review, personnel matters, workflow, claims procedures and training. The Supervisor of Claims Production will have a detailed understanding of the computer system and working knowledge of the interaction of all functional units in the claims department. This individual will be responsible for the career growth, development and planning for future needs to encompass the department as a whole and the individual claims staff members. The primary focus is production, inventory management and quality of the unit. ESSENTIAL FUNCTIONS: 40% 1. Management and operation of the unit in accordance with company objectives and guidelines as well as departmental guidelines and procedures, including workflow, procedures and processes, training, quality review and personnel matters: a. Plan, direct and maintain the workload of staff. Coordinate staffing needs with Human Resources and interview prospective employees referred by H/R. b. Develop and maintain employee developmental plans, fostering an environment which promotes growth and development. c. Establish and maintain employee performance goals and minimum performance standards for both production and quality. d. Complete employee evaluations according to company guidelines. Discuss evaluation with employees in a manner that motivates them to reach their potential for maximum job performance. e. Counsel with individual employees concerning performance, personnel issues, etc. and establish corrective measures as necessary. Resolve and/or direct questions or problems from staff members. f. Create and maintain job descriptions for all staff members. g. Provide training as needed for new and existing staff. 10% 2. Establish, implement, and monitor all departmental guidelines and procedures. Oversee maintenance of departmental guidelines and procedure manuals. 15% 3. Analyze department production/quality figures. Evaluate results and communicate to staff on an individual basis to encourage their growth and development. a. Evaluate, modify, or create new production/quality standards and procedures on an on-going basis and make recommendations to Claims Director. 5% 4. Consistently identify improvements (systems and processes) to improve performance and quality. 2% 5. Randomly audit files reviewed by the Claims Auditors to determine appropriateness of the errors and to review for consistency. 13% 6. Communicate with other members of the Claims supervisory team to plan and direct the workflow throughout the Claims Department and take action on situations that arise between the different areas of Claims. 3% 7. Consult with the Team Leads and other Claims Supervisors on the progress of trainees throughout the training process. Assess progress and take appropriate action. 2% 8. Respond to or direct staff to answer situational questions from Customer Service Representatives via Contact Management System. 2% 9. Resolve problem telephone calls referred by upper management and respond accordingly. Refer files to the Analysts to expedite actual processing or reprocessing. 2% 10. Provide assistance with managing any offsite office maintenance and business transactions (Rockford). 2% 11. Organize and execute schedule of onsite office meetings (Trimester) to include company sponsored lunches/events. (Management retains the discretion to add or change the functions of this position at any time.) MARGINAL FUNCTIONS: 4% 1. Answer technical questions on claim files referred by the Carrier or internal staff, or external questions by insureds, agents, providers, etc., and periodically process problem or complicated files. 2. Contact the Carrier by telephone or written correspondence regarding specific claims or policy interpretation as required. 3. Assist in case management functions. Answer questions and review benefit reduction appeals and/or denials as required. Communicate with vendors to establish referral procedures and to resolve any questions or problems that arise. 4. Review and evaluate employee suggestions. Encourage and develop employee contributions in team problem solving and their ideas for process improvements. 5. Prepare for and meet with external auditors when necessary Requirements: 1. One year of experience in a lead, quality or supervisory role. Insurance experience, including claims processing, strongly preferred. 2. High school graduate or equivalent. A college degree or college coursework is preferred. 3. Demonstrated decision making abilities. 4. Ability to speak English fluently. Ability to read, comprehend, follow, and give written or verbal English instructions. 5. Excellent interpersonal skills. Ability to listen and question employees to determine level of understanding and/or define problems. Ability to express self clearly in a courteous, confident, and consistent manner. 6. Ability to compose proper business correspondence. (i.e., letters, memos, and file documentation). 7. Excellent telephone communication skills, (i.e., listening for understanding, responding accurately and professionally). 8. Ability to perform basic math skills. 9. Ability to operate in a ten-key calculator and proficiency in using a personal computer, i.e., spreadsheets, databases, reports, etc. 10. Ability to meet company attendance requirements and work extended hours as needed. 11. Ability to work under and handle stress associated with varying workloads and deadlines. 12. Ability to sit or stand for 7.5 hours a day. FACTORS IMPORTANT TO SUCCESSFUL PERFORMANCE OF POSITION: Problem solving Analytical ability Interpersonal skills Dexterity Communication skills Coaching and mentoring Supervisory/Leadership The position requires the ability to evaluate employee's performance and take corrective or disciplinary action accurately, consistently, and fairly. Excellent communication and interpersonal skills are needed in verbal contact and written correspondence internally and with those outside of the Company. Must have analytical and creative abilities to solve problems and project future needs of the department. PHYSICAL DEMANDS OF POSITION: Standing/Sitting 90% of time Attend/conduct meetings, reviewing files. Walking 10% of time Meetings, reference area and to monitor employees. Lifting/Carrying 20 lbs NOTE: Applicants who need accommodation for an interview or job testing, please request this in advance to the Human Resources Department. PI6add49e8e4c9-2713

Date Posted: 2024-09-04 Country: United States of America Location: AZ808: RMS AP Bldg East Hermans Road Building 808, Tucson, AZ, 85756 USA Position Role Type: Onsite About Us: Raytheon combines our vast resources and investments and is dedicated to solving mission-level vs. product-level customer challenges - together we can anticipate more, move faster, and make a bigger impact on the big picture. This position is 100% on site in Tucson, Arizona The Test Equipment Engineering (TEE) team within the Specialty Engineering Directorate is a multi-discipline organization responsible for developing test solutions for all Raytheon products. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. TEE products are in engineering labs, in the field, and in production environments utilized for weapon system product verification, qualification, test data analysis, and production test solution development. TEE has job opportunities across all phases of the engineering lifecycle, including demonstrations, early engineering tests, design verification tests, production, and sustainment. This position is focused on the development, integration, test, and maintenance of software as a part of on-site factory support of test systems to support product testing. The selected candidate will develop applications, libraries, and instrument drivers using the software style, development language, and integrated development environment specified by the organization. The selected candidate will contribute to multidiscipline engineering teams. Typical work involves the development of both engineering and production test equipment, environments, and systems. As such, the candidate will contribute to the completion of all stages of test product development for RMD test products. They will be expected to act, either as a part of their team or independently, to uncover and resolve issues associated with the development and implementation of test systems. We value diverse skills and experience, so don't hold back. Your skills could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What You Will Do: Develop and integrate object-oriented software applications using C#, C++ in Microsoft Visual Studio in the Windows Operating System (OS) Prioritize and handle multiple tasks in a production environment Troubleshooting software and test equipment Work in an engineering team environment Develop requirements for software products Written and interpersonal communication skills with Program Management Qualifications You Must Have: Typically requires a Bachelor's Degree in Science, Technology, Engineering, or Mathematics (STEM) and eight (8) years of prior relevant experience OR an Advanced degree and 5 years of prior relevant experience. Minimum of eight (8) years developing and integrating software applications using programming languages including but not limited to C++, C#, Java, Python or Visual Basic. Minimum of eight (8) years of professional engineering experience utilizing integrated development environments and debugging tools to troubleshoot software implementation and ensure integrity of the software products. Experience with Windows Operating System and Microsoft Visual Studio is required. The ability to obtain and maintain a U.S. Government issued (Secret) security clearance is required. U.S. citizenship is required, as only U.S. Citizens are eligible for a security clearance. Qualifications We Prefer: Working knowledge of computer architecture and computer hardware optimization techniques Extensive knowledge of the development of software drivers for the operation of computer hardware interfaces Extensive knowledge in common computer hardware interface and data protocols such as TCP/IP, UDP, RS-422 Familiarity with laboratory test instrumentation, electronics, and software (Ex. NI VISA, NI Measurement and Automation Explorer, NI Switch Executive) Professional experience with Unified Modeling Language (UML) to visualize software architecture and design (Ex. IBM Rhapsody, Cameo System Modeler, and Cameo Enterprise Architecture) Professional experience of software development lifecycles, such as Agile Experience with Software Configuration Management principles Experience with Microsoft Azure DevOps Server What We Offer : Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care. Learn More & Apply Now! RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation - and that, in turn, requires a culture that is diverse, equitable and inclusive. We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always. Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Tucson, AZ: ,-az-location The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Brownsville, Texas location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Answering inbound telephone calls, chat, email & reviews in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex hotel, dining, event and entertainment reservations for customers Responding to inbound customer and partner digital inquiries, using methods and verbiage defined by management Answer Operator calls (internal/External) Providing customers with a clear picture of company products and services; always leading the call without failing to listen to the voice of the customer Ensuring that customer requests for reservations and other services are met and confirmed within the guidelines established by management Sensing and exploiting up-sell opportunities where appropriate; always attempting to cross-sell in cases a specific request cannot be met Presenting, a positive view of the company and its properties when interacting with customers and fellow employees at all times Escalating difficult and complex situations to Team Leaders as they arise Work with Quality Coaches and Team Leaders to evaluate individual performance and make efforts to improve performance where the need has been indicated Provide Team Leaders with important observations culled from many customer interactions, offering suggestions to improve process, product or service offerings Works diligently to support company culture and team philosophy throughout the property. Comply with all departmental and company policies including company business ethics guidelines. Maintain confidentiality of all company trade secrets and proprietary information including business processes, customer information, marketing plans and any other confidential information Be willing to participate in peer to peer coaching on a one on one basis as well as to support the overall team by assisting on the call center floor by answering questions Demonstrate actions and behaviors that reinforce the Company's mission, "Unconquered Vision, Unparalleled Service, Unlimited Future," and values of Fast, Fun, Friendly, Fresh and Focused in all we do Exhibit conduct in accordance with all company regulations and Seminole Tribe of Florida departmental policies and procedures We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service role Effective, demonstrable computer skills (beyond basic keyboarding) and understanding of telephone etiquette Knowledge of property management, reservations and player tracking systems (e.g. Windsurfer, SHR, HotSOS, SevenRooms, LMS, CMP) is advantageous; Proficiency in basic Windows and MS Office packages is very important Strong verbal communication skills Language Requirements: Bilingual (English & Spanish) Experience handling customer calls in a 24x7 sales-oriented inbound environment Experience handling reservations or in the casino / hospitality industry is considered a plus Must be able to work flexible schedules based on the needs of the business. Schedule subject to change based on business/customer needs. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our El Paso, Texas location. Your Responsibilities Promote brand awareness by offering additional products and services to meet customer needs Promote the highest standards of ethical and professional conduct through demonstrated individual performance Experience upselling/increasing customer benefits/rebuttal/save the sale/conversion metrics Ability to proactively address customer needs in a timely manner Maturity and a hunger for success required Ability adapt and adjust to change in a positive manner Competitive attitude and drive for results while showing motivation and a demonstrated passion for the brand Perform other related duties and assignments as required and as assigned by supervisor or other management Thrive as a team player in a fast paced, high energy, change oriented environment Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Must be at least 18 years old High school diploma or GED required Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.) 6 months experience in customer service preferred Typing speed of 25 WPM required Strong verbal, listening and written communications skills, as well as outstanding interpersonal skills required Excellent attendance history is required Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check

Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer