2193 jobs found

$2,000 Sign On Bonus For External Candidates Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera ! Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work. SM Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported as you make an impact in a fast paced career? At UnitedHealthcare, part of the UnitedHealth Group family of businesses, you can have all of the above, every day. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. As a Customer Care Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career. This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 6:00pm PST. Our office is located at 2720 N Tenaya Way, Las Vegas, NV 89128. We offer 4 weeks of paid training. The hours during training will be 8am to 4:30pm PST, Monday - Friday. Training will be conducted on-site. Primary Responsibilities: Handle escalated calls, resolving more complex customer issues Demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating the online member center and other websites while encouraging and reassuring them to becoming self-sufficient with our tools You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent years of work experience 2+ years of customer service experience in a call-center environment OR in a medical office, health care setting analyzing and solving customer problems Experience with Windows computer applications including Microsoft Word (create correspondence and work within templates) Microsoft Outlook (email and calendar management) Microsoft Excel (create, edit, sort, filter spreadsheets) Bilingual fluency in English and Spanish Ability to work any 8-hour shift between 8:00am - 6:00pm PST Must be 18 years of age or older Soft Skills: Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon Proficient conflict management skills including the ability to resolve stressful situations Nevada Residents Only: The hourly range for Nevada residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work. SM Positions in this function are responsible for providing expertise, advocacy and comprehensive service support to members and their families. Direct phone-based and email consumer interaction to address complex member needs and provide recommendations on services that may help close gaps in care for the member and/or the member's family. This could include addressing complex questions, and effectively referring care for medical, dental, flex, pharmacy benefits, eligibility and claims, financial spending accounts and correspondence. (This function does NOT include positions related to Advocate4Me. Advocate4Me positions are part of the Advocate4Me job function.) This position is full-time. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 2720 N TENAYA WAY, Las Vegas, NV. We offer 8-11 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: General Job Profile Extensive work experience, possibly in multiple functions. Work does not usually require established procedures. Works independently. Mentors others. Acts as a resource for others. Coordinates others' activities. Job Scope and Guidelines Applies knowledge/skills to complex activities. Demonstrates a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function. Often acts as a technical resource to others in own function. Anticipates customer needs and proactively identifies solutions. Solves complex problems on own; proactively identifies new solutions to problems. Plans, prioritizes, organizes and completes work to meet established objectives. Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma OR equivalent experience Must be 18 years of age OR older 1+ years of customer service experience analyzing and solving customer problems Experience with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications Ability to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Preferred Qualifications: 1+ years experience with Facets (searching claims, quoting benefits, reviewing prior authorizations, and research billing issues.) 1+ years experience with Macess (creating Macess letters, pulling and working items from workflow Examination, and 100% of their documentation will be in Macess) Experience with Microsoft Excel (ability to sort, filter and create simple spreadsheets) Nevada Residents Only: The hourly range for Nevada residents is $18.80 - $36.78 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Support Representative is responsible for the distribution of insurance and patient refund checks. Handling of unresolved inquiries/issues, and responsible for implementing, maintaining, and managing organization policies on collection practices. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 7:00am - 4:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 4425 E. Cotton Center Blvd. Phoenix, AZ. We offer 4 weeks of on-the-job training. The hours during training will be 7am to 4pm AZ time, Monday - Friday. Primary Responsibilities: Receive incoming refund checks Review refund requests for accuracy Communicate with credits and refund staff via email Data entry duties Print necessary documents Distribute refund checks via mail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Must be 18 years or older 1+ years of customer service experience 6+ months exposure to the acquiring and/or managing of data to support a project Basic Proficiency with Windows PC applications and Microsoft Office Ability to work 100% onsite at 4425 E. Cotton Center Blvd, Phoenix, AZ Ability to work our normal business hours of 7:00am - 4:00pm, Monday - Friday including the flexibility to work occasional overtime or weekends given the business need Preferred Qualifications: Background in a medical/healthcare setting Direct healthcare data collection experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Opportunities with American Health Network, OptumCare partner. When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial and other aspects of well-being. Find out what it means to be part of an exceptional company that values its providers, its role in health care, and making a difference one patient at a time. Take a look at American Health Network and explore a new path to your life's best work.(sm) Specialty Office: Orthopedic Department Schedule : Monday to Friday from 8:00 to 4:30pm Location : 4101 Technology Ave., New Albany, IN 47150 Primary Responsibilities: Answers telephones and either responds to the inquiry, directs the caller to the appropriate personnel, or initiates a telephone note for response by medical personnel; retrieves voicemails and answers/routes them as needed Answers incoming questions about the organization and provides callers with the address, directions, and other information Schedules appointments, verifies patient demographic and insurance information. Enters the appointment date and time into an EPM Telephones or writes patients to remind them of appointments Distributes new patient information packets Instructs new patients in completion of information forms; collects updates from current patients Schedules appointments following scheduling guidelines and referrals where applicable Greets and directs patients, vendors, and visitors Check patient in, verify demographics, insurance eligibility and obtain copy of insurance card Receives and process account payments Enters patient information into the computer; retrieves data as needed Confirms patient insurance eligibility using available systems Records payments received and prepares reports of transactions Receives, sorts, and routes mail, and maintains and routes publications Attends meetings and participates on committees as requested Attends and completes assigned training Performs other related duties and responsibilities as directed Complies with all company policies and procedures regarding HIPAA and handling of PHI Complies with all company policies and procedures regarding handling of cash or other payments What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience with strong communication skills both in person and via phone 6+ months of general office experience (preferably medical office) Intermediate level of computer proficiency, including knowledge of Microsoft Office Suite, e-mail systems, and web-based programs Preferred Qualifications: 1+ years of medical office experience in patient registration, patient access, surgery scheduling, medical assisting, or related healthcare positions Previous experience with EMR systems Soft Skills : Ability to prepare reports and routine business correspondence Ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to follow direction Ability to think logically in order to troubleshoot, analyze situations, and make appropriate decisions Ability to handle multiple tasks simultaneously Ability to work in a fast-paced office environment Ability to stand and sit for periods of time and to move intermittently throughout the workday Strong sensory skills, such as visual acuity, good hearing, and dexterity Ability to occasionally push, pull, lift, move, and/or carry up to 15 pounds with or without assistance Good speaking and listening skills Ability to perform focused work with close attention to detail Ability to operate office equipment, including computers, copiers, fax machines, and phones Ability to interact with others, both in person and through phone, e-mail, and written correspondence At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Opportunities with American Health Network, part of Optum. When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We're a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We're also part of Optum, in the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That's an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for employees and places a high value on their physical, emotional, financial and other aspects of well-being. Find out what it means to be part of an exceptional company that values its employees, its role in health care, and making a difference one patient at a time. Take a look at American Health Network and explore a new path to your life's best work. Summary: Responsible for general clinic office functions that support efficient and effective patient care including patient registration, insurance verification, collection of applicable co-insurance and/or co-payments and scheduling of diagnostic and follow-up appointments and answering phones Location: 3823 Trueman Court, Hilliard, OH 43206 Schedule: Monday - Friday, 8:00 am to 4:30 pm EST Primary Responsibilities: Greet patient when entering the practice Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service File and maintain medical records Confirms and schedule appointments Answer telephone calls promptly and courteously Collects co-pays or outstanding balances on the date of service Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) Preferred Qualifications: 6+ months of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and maintaining medical records 6+ months of healthcare or customer service-related experience Proficient in typing (50-60 wpm) and Microsoft Office At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. ,

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. This position is full-time (40 hours/week) Monday - Friday, 8:00am - 5:00pm Mountain Time. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1707 Cole Blvd, Golden, Co. We offer 90 days weeks of paid training. The hours during training will be 8:00am to 5:00pm Mountain Time, Monday - Friday. Training will be conducted onsite. Primary Responsibilities Answer 50-70 incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues Scheduling appointments for patients - entering and updating demographics This role is equally challenging and rewarding. You'll be called on to research complex issues across multiple databases. It requires fluency in computer navigation and toggling while you confidently and compassionately engage in dialogue with the caller. Be assured that our training will provide you with knowledge of the various products, plans and levels of benefits available to members and you'll soon find yourself creating positive experiences and earning the gratitude of callers on an hourly basis. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High school diploma / GED OR equivalent experience Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Typing - 40 wpm Ability to troubleshoot IT/Computer issues independently 1+ year of experience in customer service environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Must be in commutable distance to the office - 1707 Cole Blvd, Golden, CO Must be 18 years old or older Ability to work full-time (40 hours/week) Monday - Friday, 8:00am - 5:00pm Mountain Time. Preferred Qualifications: 1+ years prior health care experience Knowledge of Medical Terminology Soft Skills: Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner Proficient conflict management skills to resolve issues in a stressful situation Colorado Residents Only: The hourly range for Colorado residents is $16.00 - $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 7:30am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 8410 W. Warm Springs Rd. Warm Springs, NV. We offer 4 weeks of on-the-job training. The hours of the training will be aligned with your schedule. Primary Responsibilities: Bring patients to doctors, go over preop instructions, verifying next day, lineup with hospitals, make sure there is anesthesia coverage, making sure there is correct equipment for surgery, making sure patients and doctors have what they need for surgery, getting post op instruction sheets Schedule patients for surgery (hospital/physician/anesthesia/equipment) Go over all pre op paperwork with patients answering all questions Schedule patients for pre-op appointments Collect surgery copays/deductibles Gather all pre-op testing for patients to give to physician Notify physician of any abnormal labs Obtain prior authorization Check eligibility Confirm surgeries with patient/hospital/physician/anesthesia/equipment Schedule post-op appointments Adjust physician schedules as needed Answer incoming calls regarding surgeries, clearances, auth's etc. Entering referrals online Must be able to work independently Provide high level of customer service while communicating with internal departments Able to problem solve Any other duties that may arise You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED 2+ years of Medical office experience Basic skills in computer proficiency Basic Knowledge of Nevada Health Insurance Ability to work any of our 8-hour shift schedules during our normal business hours of 7:30am - 5:00pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime Must be 18 years of age or older Preferred Qualifications: Surgery scheduling experience Bilingual fluency in English and Spanish Nevada Residents Only: The hourly range for Nevada residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. I f putting a smile on someone's face puts one on yours, you belong on our team. Here at Optum and UnitedHealth Group, we've brought together teams of incredibly compassionate and absolutely positive people to help serve our members when they call us with questions regarding their health care coverage, eligibility or reimbursement. Your helpful personality combined with our support, training and development will ensure your success. This is no small opportunity. This is where you can bring your compassion for others while building a career. This position is full-time. Employees are required to work our normal business hours of 8:00am - 5:00pm MST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2 South Cascade Ave, Colorado Springs, CO. We offer 2-3 weeks of training. The hours during training will be 8am to 5pm MST. Primary Responsibilities: Answer 80+ incoming phone calls per day from customers and identify the type of assistance the customer needs Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age or older 6+ months experience working in a call center environment Ability to type 30+ WPM Knowledge of medical terminology Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications Reside within commutable distance to 2 South Cascade Ave, Colorado Springs, CO. Ability to work our normal business hours of 8:00am - 5:00pm MST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: 1+ years of call center experience 1+ years of experience in a customer service environment using phones and computers as the primary job tools Prior health care experience Working knowledge of electronic medical records software applications Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon Soft Skills: Ability to navigate multiple applications using 1+ computer monitors Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner Proficient conflict management skills to resolve issues in a stressful situation Colorado Residents Only: The hourly range for Colorado residents is $16.00 - $27.31 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

$ 1,500 Sign-On Bonus for External Candidates Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The health care system is still evolving at a rapid pace. Technology is driving new advances in how patient care is delivered and how it's reimbursed. Now, UnitedHealth Group invites you to help us build a more accurate and precise approach to claims adjudication. As part of our Recovery and Resolutions team, you'll help understand and overcome errors in claims processing. You'll have all the tools and backing you need to help manage subrogation files, negotiate settlements, and ensure adherence to compliance policies. All the while, you'll be building your career with a leader and reaching for the highest levels of performance as you do your life's best work. SM This is a challenging role with serious impact. You'll need to sort through complex situations to understand and clarify where errors happened or where they may continue to happen. It's a fast-paced environment that takes focus, intensity, and resilience. This position is full-time (40 hours/week) Friday- Monday . Employees are required to have flexibility to work a 9.5 -hour shift schedules during our normal business hours morning's 9:00am to 07:30pm CST onsite . It may be necessary, given the business need, to work occasional overtime. Our office is located at 31 Beaver Street, Cooperstown, NY 13326. We offer 4 weeks of paid on-the-job training. The hours during training will be 9:00am to 7:30pm, Monday - Friday. Primary Responsibilities: Answers inbound phone calls daily while providing a high-quality patient/caller experience Schedules, reschedules, and cancels appointments. Registers new patients, verifies patient demographics and health insurance, updates patient information in designated databases Responds to general information requests and/or inquiries from patients, physicians, medical offices, and other callers. Communicates effectively and in a professional manner Transfers non-applicable calls to appropriate internal departments to ensure patient satisfaction Processes all work related responsibilities in an efficient, timely and accurate manner Consistently develops and maintains a working knowledge of all medical specialties as they relate to the position Accurately transmits detailed written communications in a clear and concise manner to site staff and physicians via our medical communication platforms Adheres to system guidelines, policies and procedures while meeting the needs of all callers encountered throughout the workday Displays proficiency in the technological areas required to perform daily primary responsibilities Performs additional general responsibilities as assigned or required Collaborates with Contact Center team and consistently performs all duties at the highest-level during crisis, whether individually or as a team 1. Basic Call Handling Will always answer with the appropriate greeting on the first ring unless on another call. Speaks in a confident, friendly, pleasant tone, with good diction and clear enunciation, displays a "smile" in their voice, thus projecting a positive image Displays an appropriate and professional attitude. Follows the Bassett Healthcare Network and Contact Center Telephone courtesy standards. Values others opinions even though they may be different from their own Practices active listening and uses appropriate fact-finding questions, refrains from blind transfer of calls Will always follow established written and electronic protocols Takes control of call using solid customer service skills; refrains from "overtalk" and giving advice. Will utilize all tools available to process calls, including but not limited to directory, I-series, protocols, point people, help phone, Epic decision trees, Contact Center management Will follow all service-specific and online protocols, as well as specials and Client Information pages. Processes calls after normal business hours, holidays, meetings, lunch coverage, etc. for Cooperstown campus, clinics, specialty care providers, and several regional sites Accesses Epic to verity appointments for patients; all patient demographics will be verified and updated accordingly in the Epic system Will process appointment scheduling calls in a professional manner Department-specific protocols will be adhered to for each type of call Insurance coverage and co-pay are verified and updated in Epic using the real-time eligibility feature Appropriate guarantor account created in the instance of a new BMH patient Processes Open Referrals according to protocol Processes Cyclical, Linked, or Coordinated appointments according to protocol Will take complete, accurate and understandable message for each call with emphasis on correct spelling Message add to be made when needed; message is to be expanded and distributed per protocol. Will set repeats and message adds when necessary Prescription refill requests are processed according to protocol. Emphasis is placed on accuracy and correct spelling; abbreviations are not used Always maintain patient confidentiality 2. Quantitative Measures Meets or exceeds the Contact Center performance standards for the following call handling quantitative measures: On-time: 90% or higher Time to Answer: 90% or higher on first ring Disconnect Time: 24 seconds on average 3. Emergency Call Handling - (Codes and Team Activations) - Communication Center Specific Will process all code calls and team activations according to the appropriate protocol Will follow protocol for all Overhead Announcements Will complete all pertinent information and take complete and accurate message tickets per protocol. Will activate any pagers listed in the protocol or contact appropriate personnel via other methods as dictated in protocol Will make any necessary overhead announcements per protocol Will process an "All Clear" when notified appropriately Will contact a member of Contact Center management with any issue or concern on any code or team activation Will contact 911 and other emergency authorities according to protocol Will process nurse triage and secretarial calls in a professional manner 4. Monitoring Facility Alarm Systems - Communication Center Specific Will monitor and respond to all Facility Alarms, including but not limited to: Alarm Panel, Scanner, Security Radio, Baby Alarm, Weather Radio, Temperature Monitoring System, Strongline (Employee Assistance), Call Boxes Will document appropriately (i.e., account 59 or 69) Will process according to protocols 5. Electronic Medical Record - Communication Center Specific Will utilize Epic view access to obtain minimum information needed to accurately complete the job Will act as initial "Help Desk" for MyBassett Health Connection to assist callers with issues or concerns on their MyBassett Health Connection accounts Will activate MyBassett Health Connection accounts for patients 6. Department Specific Tasks Solid understanding of the Amtelco call handling system; will contact a member of Contact Center management with any issue or concern Processes additional calls (i.e., Pre-registration calls, logistics, etc.) as designated by a supervisor. Attends assigned Contact Center daily huddle meetings Performs other duties as requested and observed by supervisor or manager Status changes for pagers are documented in account 2525 and processed accurately in a timely manner. Contact Center on call will be notified of any issue or concern. - Communication Center Specific On Call changes are documented in account 55 and processed in a timely manner; Contact Center on call will be notified of any issue or concern. - Communication Center Specific You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 1+ years of experience in customer service, communications or call center environment. Technical skills would be valuable and basic computer skills Familiarity with Microsoft Office Applications (Outlook, Word, Excel) Must be flexible in working variety of shifts 40 hours a week. Must be 18 years of age or older Ability to work Friday through Monday 9:00am- 7:30pm on site Preferred Qualifications: . click apply for full job details

Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera! Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Let's face it, no industry is moving faster than health care. And no organization is better positioned to move health care forward than UnitedHealth Group. We're out to use data, technology and people in ways that help drive change and make the health care system work better for everyone. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 5 industry leader. This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:30 AM - 5:00 PM EST. It may be necessary, given the business need, to work on call as required after hours, occasional overtime, and weekends on a rotating basis. Our office is located at 9984 Premier Pkwy, Miramar, FL, 33025. We offer weeks of on-the-job training. The hours during training will be 8:30 AM - 5:00 PM EST from Monday - Friday. Training will be conducted on-site. Primary Responsibilities: Act as a Subject Matter Expert for other team members Manage the intake of members or the admission / discharge information post notification Work with hospitals, clinics, facilities and the clinical team to manage requests for services Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles Resolve inquiries from members and / or providers Part of the challenge here is dealing positively with members and providers in sometimes challenging circumstances. As a subject matter expert, you'll also be the "go-to" resource for information. The flexibility to work evening hours will also be required. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED and / OR equivalent work experience 1+ years of experience with onboarding patient in a medical setting Experience with verifying health insurance and benefits Experience with utilizing Microsoft Word (ability to create, edit, save, and send documents) and Microsoft Excel (ability to create, edit, save, and send spreadsheets) Reside within 20 miles from 9984 Premier Pkwy, Miramar, FL, 33025 Bilingual fluency in English and Spanish Ability to work any 8-hour shift between the hours of 8:30 AM - 5:00 PM EST from Monday - Friday Ability to work on call as required after hours, occasional overtime, and weekends on a rotating basis based on business need Must be 18 years of age or older Preferred Qualifications: ICD 10 and CPT codes knowledge Experience in working with health care insurance Experience in a hospital, physician's office, OR medical clinic setting Clerical OR administrative support background OR experience with working in a call center environment Experience in working with Medicare and / OR Medicaid Services Your confidence, decisiveness and perseverance will help you positively impact our patient lives. It's an opportunity to do your life's best work. SM At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

$2000 Sign-On Bonus for External Candidates Cuando se trata de salir adelante y tienes la voluntad de ganar, vamos a llamarlo gran potencial de carrera! Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group, we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Spanish, we can show you how to put all of your skills, your passions and your energy to work in a fast - growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work. SM Challenge can often be its own reward. But why settle for just being challenged when you can also be nurtured, mentored and supported as you make an impact in a fast paced career? At UnitedHealthcare, part of the UnitedHealth Group family of businesses, you can have all of the above, every day. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. As a Complex Customer Care Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career. This position is full-time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:35 AM - 5:05 PM PST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2720 N Tenaya Way, Las Vegas, NV, 89128. We offer 7 weeks of paid training (100% on - site). The hours during training will be 8:00 AM - 4:30 PM PST from Monday - Friday. Training will be conducted on - site. Primary Responsibilities: Handle escalated calls, resolving more complex customer issues Demonstrate outstanding service to identify the source of the caller's issue and work to resolve the inquires in a timely and professional manner Help guide and educate customers about the fundamentals and benefits of consumer - driven health care topics such as selecting the best benefit plan options, maximizing the value of their health plan benefits and choosing a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating the online member center and other websites while encouraging and reassuring them to becoming self - sufficient with our tools You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent years of work experience 2+ years of customer service experience in a call center environment OR in a medical office, health care setting, with analyzing and solving customer problems Experience with Windows personal computer applications: Microsoft Word (create correspondence and work within templates), Microsoft Excel (create, edit, sort, filter spreadsheets), Microsoft Outlook (email and calendar management) Bilingual fluency in English and Spanish Ability to work any 8-hour shift between the hours of 8:35 AM - 5:05 PM PST from Monday - Friday Must be 18 years of age OR older Soft Skills: Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner Proficient in translating health care - related jargon and complex processes into simple, step - by - step instructions customers can understand and act upon Proficient conflict management skills including the ability to resolve stressful situations Nevada Residents Only: The hourly range for Nevada residents is $16.00 - $31.44 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

$2,000 Sign On Bonus For External Candidates Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. The Financial Counselor (Patient Access) functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 350 W. Thomas Road, Phoenix, AZ . We offer 4 weeks of on-the-job training. The hours of the training will be 8:00am - 4:30pm AZ time, Monday-Friday. Primary Responsibilities: Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting. Obtains referral, authorization and pre-certification information and documents this information in system. Identifies outstanding balances from patient's previous visits and attempts to collect any amount due. Trains staff on computer systems, new processes, payer updates and assigned reporting. Functions as a Superuser for primary computer systems Proactively identifies and leads department process improvement opportunities. Works on Special Projects as needed. Performs the duties of a Patient Access Representative Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Must be 18 years of age OR older 1+ years of electronic health record experience 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support Ability to work 100% onsite at 350 W. Thomas Road, Phoenix, AZ Ability to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Preferred Qualifications: 1+ years of experience with prior authorizations Experience with Microsoft Office products Working knowledge of medical terminology Understanding of insurance policies and procedures Ability to perform basic mathematics for financial payments Experience in requesting and processing financial payments Experience in insurance reimbursement and financial verification Experience in a Hospital Patient Registration Department, Physician office or any medical setting Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset. PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

$ 2,000 Sign-On Bonus for External Candidates Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Financial Counselor (Patient Access) functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. It may be necessary, given the business need, to work occasional overtime and weekends. Our office is located at 3555 S. Val Vista Drive Gilbert, AZ. We offer 4 weeks of paid on-the-job training. The hours during training will be 8:00am to 4:30pm AZ time, Monday - Friday. Primary Responsibilities: Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting. Obtains referral, authorization and pre-certification information and documents this information in system. Identifies outstanding balances from patient's previous visits and attempts to collect any amount due. Trains staff on computer systems, new processes, payer updates and assigned reporting. Functions as a Superuser for primary computer systems Proactively identifies and leads department process improvement opportunities. Works on Special Projects as needed. Performs the duties of a Patient Access Representative Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 1+ years of electronic health record experience 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support Ability to work 100% onsite at Mercy Gilbert Medical Center 3555 S. Val Vista Drive. Gilbert, AZ. Must be 18 years of age or older Ability to work full-time including the flexibility to work occasional overtime and weekends given the business need Preferred Qualifications: 1+ years of experience with prior authorizations Experience with Microsoft Office products Experience in a Hospital Patient Registration Department, Physician office or any medical setting Working knowledge of medical terminology Understanding of insurance policies and procedures Experience in insurance reimbursement and financial verification Ability to perform basic mathematics for financial payments Experience in requesting and processing financial payments Soft Skills: Strong interpersonal, communication and customer service skills Physical and Work Environment: Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset. PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. If you want to achieve more in your mission of health care, you must be smart about the business of health care. Challenge yourself, your peers, and our industry by shaping what health care looks like and doing your life's best work. SM The Support Representative (Medical Collections) is responsible for insurance premium collections. Positions in this function contact customers to determine reason for payment delinquency, negotiate and advise on collection of overdue bills and take appropriate action to recover overdue payments. Handling of unresolved inquiries/issues, and responsible for developing, implementing, maintaining, and managing organization policies on collection practices. May work with outside legal counsel and/or outside agencies in more complex collection cases. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 4425 E. Cotton Center, Phoenix, AZ 85040. We offer 6 weeks of training. The hours during training will be 8:00am to 5:00pm AZ Time, Monday - Friday. Training will be conducted onsite. Primary Responsibilities: Receive and review all correspondence daily from the home office. Follow up on assigned insurance accounts. Assist all hospital employees with any needs that arise. Act as an on-site liaison between Ingram and Associates and the hospital; Notify Management of any issues or concerns that may arise. Our ideal candidate is an adept communicator; deadline oriented, and self-motivated, with excellent follow-up and customer service skills. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Must be at least 18 years or older Basic Proficiency with Windows PC applications and MS Office 6+ months exposure to the acquiring and/or managing of data to support a project. 6+ months of Medical Collections experience 6+ months experience with Direct healthcare data collection Must be able to 100% onsite at 4425 E. Cotton Center Blvd in Phoenix, AZ 85040. Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: Background in a medical/healthcare setting At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.