Children's Hospital Los Angeles
Los Angeles, California
NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here, world-class experts in medicine, education, and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research, and innovation will create care that is personal, convenient, and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It's Work That Matters. Overview ASSISTANT GENERAL COUNSEL - Contracts Los Angeles, California (100% on-site) Position Summary: As the Assistant General Counsel focusing on contracts, you will play a pivotal role in managing and overseeing all aspects of contract-related legal matters within CHLA. You will work closely with various departments, including Sourcing & Procurement, Legal Operations, Risk Management, Finance, Research Operations, and IT, to ensure compliance, mitigate risks, and support business objectives through effective contract negotiation and management. Minimum Qualifications: 8+ years of professional experience as either a healthcare litigation, regulatory, or transactional associate in a nationally recognized law firm, in-house counsel at a nationally recognized company or organization, or a combination thereof. This AGC role will focus on Contracts but is expected to practice and support CHLA in multiple legal areas. Ideal candidates will demonstrate skill and knowledge in the following areas: Contract Review and Negotiation: Draft, review, and negotiate a wide range of contracts, including but not limited to supplier agreements, purchase contracts, service agreements, software and cloud service agreements, marketing agreements, staffing agreements, and non-disclosure agreements. Risk Management: Identify and assess potential legal risks associated with contracts and provide strategic advice to mitigate those risks. Policy Development: Work with Legal Operations and Contract Management Team to develop, implement, and update contract management policies and procedures to ensure consistency and compliance with legal standards. Collaboration: Work collaboratively with cross-functional teams (e.g., procurement, IT, finance, Research Operations) to facilitate contract-related discussions and ensure alignment with corporate objectives. Training, Education, and Supervision: Provide training and guidance to internal stakeholders on contract law and best practices in contract management. Provide supervision and direction as necessary to outside counsel, contract administrators, and junior-level attorneys on contract review, redline, and negotiation. Dispute Resolution: Assist in the resolution of contract disputes, including negotiation and mediation, as necessary. Legal Research: Stay current with relevant laws and regulations, especially in the healthcare, cybersecurity, and privacy fields, affecting contract law and provide timely updates to the legal team and business units. Ideal candidates will demonstrate the following traits: 8+ years of experience in corporate law, with a focus on contract law. Proven experience in negotiating and drafting complex contracts. Strong understanding of commercial law and regulatory compliance. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines. Experience in handling and negotiating contracts in the technology, healthcare, academic research, and pharmaceutical space. Familiarity with contract management software and tools. Strong business acumen and understanding of corporate strategy. Education/Licensure/Certifications: Juris Doctorate degree. Bar Admission in at least one US State. Excellent academic credentials. Pay Scale Information $169,936.00-$305,760.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures. Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career! CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932. At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information, or any other legally protected basis under federal, state or local laws, regulations, or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance. Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process. Diversity inspires innovation. Our experiences, perspectives, and backgrounds allow us to better serve our patients and create a strong community at CHLA.
12/07/2024
Full time
NATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California. Here, world-class experts in medicine, education, and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children. The CHLA of the future is brighter than can be imagined. Investments in technology, research, and innovation will create care that is personal, convenient, and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation. Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding. It's Work That Matters. Overview ASSISTANT GENERAL COUNSEL - Contracts Los Angeles, California (100% on-site) Position Summary: As the Assistant General Counsel focusing on contracts, you will play a pivotal role in managing and overseeing all aspects of contract-related legal matters within CHLA. You will work closely with various departments, including Sourcing & Procurement, Legal Operations, Risk Management, Finance, Research Operations, and IT, to ensure compliance, mitigate risks, and support business objectives through effective contract negotiation and management. Minimum Qualifications: 8+ years of professional experience as either a healthcare litigation, regulatory, or transactional associate in a nationally recognized law firm, in-house counsel at a nationally recognized company or organization, or a combination thereof. This AGC role will focus on Contracts but is expected to practice and support CHLA in multiple legal areas. Ideal candidates will demonstrate skill and knowledge in the following areas: Contract Review and Negotiation: Draft, review, and negotiate a wide range of contracts, including but not limited to supplier agreements, purchase contracts, service agreements, software and cloud service agreements, marketing agreements, staffing agreements, and non-disclosure agreements. Risk Management: Identify and assess potential legal risks associated with contracts and provide strategic advice to mitigate those risks. Policy Development: Work with Legal Operations and Contract Management Team to develop, implement, and update contract management policies and procedures to ensure consistency and compliance with legal standards. Collaboration: Work collaboratively with cross-functional teams (e.g., procurement, IT, finance, Research Operations) to facilitate contract-related discussions and ensure alignment with corporate objectives. Training, Education, and Supervision: Provide training and guidance to internal stakeholders on contract law and best practices in contract management. Provide supervision and direction as necessary to outside counsel, contract administrators, and junior-level attorneys on contract review, redline, and negotiation. Dispute Resolution: Assist in the resolution of contract disputes, including negotiation and mediation, as necessary. Legal Research: Stay current with relevant laws and regulations, especially in the healthcare, cybersecurity, and privacy fields, affecting contract law and provide timely updates to the legal team and business units. Ideal candidates will demonstrate the following traits: 8+ years of experience in corporate law, with a focus on contract law. Proven experience in negotiating and drafting complex contracts. Strong understanding of commercial law and regulatory compliance. Excellent analytical and problem-solving skills. Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. Detail-oriented and highly organized, with the ability to manage multiple priorities and meet deadlines. Experience in handling and negotiating contracts in the technology, healthcare, academic research, and pharmaceutical space. Familiarity with contract management software and tools. Strong business acumen and understanding of corporate strategy. Education/Licensure/Certifications: Juris Doctorate degree. Bar Admission in at least one US State. Excellent academic credentials. Pay Scale Information $169,936.00-$305,760.00 CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures. Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career! CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932. At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information, or any other legally protected basis under federal, state or local laws, regulations, or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance. Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process. Diversity inspires innovation. Our experiences, perspectives, and backgrounds allow us to better serve our patients and create a strong community at CHLA.
Who we are At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA's NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person's journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the Role The Head of Commercial Counsel will be a key member of our leadership team and will be responsible for overseeing all commercial legal matters. This role involves drafting, reviewing, and negotiating a wide range of agreements, including commercial, licensing, customer, employment, vendor, and partnership agreements. You will work closely with various teams from sales, finance, HR, and product to manage legal risks and ensure compliance with relevant regulations. In this role you will Lead the drafting, review, and negotiation of high-impact customer, licensing, and partnership agreements, aligning them with overarching business goals while mitigating risks. Develop and manage an efficient contract life cycle to balance strategic business objectives with effective risk management. Serve as a key advisor to Sales and Finance leadership, providing strategic guidance on complex commercial and financial operations. Obtain and maintain a comprehensive understanding of the company's products (current and emerging) and become a subject matter expert and advisor on relevant regulatory regimes. Oversee the development and execution of a comprehensive compliance strategy, ensuring alignment with industry standards and regulations, including AI, privacy, security, and frameworks such as SOC 2 and GDPR. Deliver training programs to internal stakeholders and establish policies and best practices for compliance. Partner closely with technical, product, internal, and commercial teams to proactively manage risks, identify legal issues, and drive decision-making. Provide strategic support during fundraising efforts, assist with due diligence, build data rooms, and ensure financing documents are accurate and complete. You may be a good fit if you have Juris Doctor (JD) degree from an accredited law school and admission to the bar. Minimum of 10 years of experience in commercial law, with a strong background in contracts, negotiations, and compliance. Proven track record of managing complex commercial transactions and providing strategic legal advice to senior leadership. Expertise in drafting, reviewing, and negotiating a wide range of commercial agreements, including vendor, customer, and partnership contracts. Strong understanding of regulatory requirements and the ability to ensure compliance with relevant laws and regulations. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Demonstrated ability to manage a team of legal professionals and collaborate effectively with other departments. Experience in handling mergers and acquisitions, including due diligence, transaction structuring, and integration. High ethical standards and a commitment to maintaining confidentiality and integrity in all legal matters. Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs. We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger. Benefits and Perks An open and inclusive culture and work environment. Work closely with a collaborative, mission-driven team on cutting-edge AI technology. Full health, dental, and vision benefits. Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. Remote-flexible, offices in San Francisco and Seoul and coworking stipend. VISA support (such as H1B and OPT transfer for US employees).
11/30/2024
Full time
Who we are At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA's NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person's journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the Role The Head of Commercial Counsel will be a key member of our leadership team and will be responsible for overseeing all commercial legal matters. This role involves drafting, reviewing, and negotiating a wide range of agreements, including commercial, licensing, customer, employment, vendor, and partnership agreements. You will work closely with various teams from sales, finance, HR, and product to manage legal risks and ensure compliance with relevant regulations. In this role you will Lead the drafting, review, and negotiation of high-impact customer, licensing, and partnership agreements, aligning them with overarching business goals while mitigating risks. Develop and manage an efficient contract life cycle to balance strategic business objectives with effective risk management. Serve as a key advisor to Sales and Finance leadership, providing strategic guidance on complex commercial and financial operations. Obtain and maintain a comprehensive understanding of the company's products (current and emerging) and become a subject matter expert and advisor on relevant regulatory regimes. Oversee the development and execution of a comprehensive compliance strategy, ensuring alignment with industry standards and regulations, including AI, privacy, security, and frameworks such as SOC 2 and GDPR. Deliver training programs to internal stakeholders and establish policies and best practices for compliance. Partner closely with technical, product, internal, and commercial teams to proactively manage risks, identify legal issues, and drive decision-making. Provide strategic support during fundraising efforts, assist with due diligence, build data rooms, and ensure financing documents are accurate and complete. You may be a good fit if you have Juris Doctor (JD) degree from an accredited law school and admission to the bar. Minimum of 10 years of experience in commercial law, with a strong background in contracts, negotiations, and compliance. Proven track record of managing complex commercial transactions and providing strategic legal advice to senior leadership. Expertise in drafting, reviewing, and negotiating a wide range of commercial agreements, including vendor, customer, and partnership contracts. Strong understanding of regulatory requirements and the ability to ensure compliance with relevant laws and regulations. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Demonstrated ability to manage a team of legal professionals and collaborate effectively with other departments. Experience in handling mergers and acquisitions, including due diligence, transaction structuring, and integration. High ethical standards and a commitment to maintaining confidentiality and integrity in all legal matters. Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs. We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger. Benefits and Perks An open and inclusive culture and work environment. Work closely with a collaborative, mission-driven team on cutting-edge AI technology. Full health, dental, and vision benefits. Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. Remote-flexible, offices in San Francisco and Seoul and coworking stipend. VISA support (such as H1B and OPT transfer for US employees).
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role We are looking for a highly-motivated, business-minded attorney to join Rippling as Commercial Counsel on the Legal & Compliance Team. In this role, you will partner closely with our Sales, Business Development, and other GTM Teams, as well as Client Services, Product, Procurement, Finance, Accounting, and Security, and will report to our Assistant General Counsel, Commercial. You are a self-starter able to scale the commercial legal function on a global scale, take pride in helping colleagues navigate strategic initiatives, and get deals done. You are eager to provide creative, proactive, and pragmatic legal guidance and will have an exciting opportunity to drive significant commercial matters at Rippling. We love fresh perspectives and welcome your innovative thoughts on achieving that intersection of highest efficiency and protection in Rippling's commercial transactions. What you will do Serve as a key legal advisor on a variety of commercial transactions, including strategic partner relationships, customer contracts, and vendor agreements. Partner with our Sales, Business Development, Procurement, Client Services and other GTM Teams to build out, refine and manage Rippling's commercial counseling function. Develop rich enablement tools (e.g., internal and external collateral, playbooks, training), contract templates, and supporting processes to establish best-in-class contracting practices at Rippling. Navigate complex regulatory frameworks globally to create scalable and innovative solutions for our products and services. Collaborate cross functionally with our internal teams (Privacy, Finance, Security, Product and Engineering) on development and documentation of new features and services. Drive the compliance culture at Rippling and embed integrity and compliance in all of our operations as our company grows. Advise and assist with Rippling's general legal needs as they arise. What you will need 4+ years of experience at a law firm, in-house, or other relevant roles. Technology transactions experience is preferred; on a global scale a heavy plus. Substantive knowledge of SaaS licensing, strategic alliances, channel, reseller and referral sales, marketplaces and other distribution models, data integrations, privacy issues, and/or intellectual property. Entrepreneurial mindset, solution-oriented ethos, and ready to roll up your sleeves. Passion for efficient processes. Strong project management and organizational skills. Excellent drafting and written and verbal communication skills with the ability to break down complex legal jargon into easy-to-understand and practical advice. Strong analytical and problem-solving skills. Sense of humor. Law degree (e.g., JD or equivalent). Nice to have: Experience negotiating strategic alliances or channel sales agreements for SaaS products. Experience with corporate finance, intercompany services and other corporate matters. Experience in cybersecurity, data protection and privacy-related matters. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email . Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 170,000 - 220,000 USD per year (US San Francisco Bay Area)
11/30/2024
Full time
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent addresses. About the role We are looking for a highly-motivated, business-minded attorney to join Rippling as Commercial Counsel on the Legal & Compliance Team. In this role, you will partner closely with our Sales, Business Development, and other GTM Teams, as well as Client Services, Product, Procurement, Finance, Accounting, and Security, and will report to our Assistant General Counsel, Commercial. You are a self-starter able to scale the commercial legal function on a global scale, take pride in helping colleagues navigate strategic initiatives, and get deals done. You are eager to provide creative, proactive, and pragmatic legal guidance and will have an exciting opportunity to drive significant commercial matters at Rippling. We love fresh perspectives and welcome your innovative thoughts on achieving that intersection of highest efficiency and protection in Rippling's commercial transactions. What you will do Serve as a key legal advisor on a variety of commercial transactions, including strategic partner relationships, customer contracts, and vendor agreements. Partner with our Sales, Business Development, Procurement, Client Services and other GTM Teams to build out, refine and manage Rippling's commercial counseling function. Develop rich enablement tools (e.g., internal and external collateral, playbooks, training), contract templates, and supporting processes to establish best-in-class contracting practices at Rippling. Navigate complex regulatory frameworks globally to create scalable and innovative solutions for our products and services. Collaborate cross functionally with our internal teams (Privacy, Finance, Security, Product and Engineering) on development and documentation of new features and services. Drive the compliance culture at Rippling and embed integrity and compliance in all of our operations as our company grows. Advise and assist with Rippling's general legal needs as they arise. What you will need 4+ years of experience at a law firm, in-house, or other relevant roles. Technology transactions experience is preferred; on a global scale a heavy plus. Substantive knowledge of SaaS licensing, strategic alliances, channel, reseller and referral sales, marketplaces and other distribution models, data integrations, privacy issues, and/or intellectual property. Entrepreneurial mindset, solution-oriented ethos, and ready to roll up your sleeves. Passion for efficient processes. Strong project management and organizational skills. Excellent drafting and written and verbal communication skills with the ability to break down complex legal jargon into easy-to-understand and practical advice. Strong analytical and problem-solving skills. Sense of humor. Law degree (e.g., JD or equivalent). Nice to have: Experience negotiating strategic alliances or channel sales agreements for SaaS products. Experience with corporate finance, intercompany services and other corporate matters. Experience in cybersecurity, data protection and privacy-related matters. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email . Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below. The pay range for this role is: 170,000 - 220,000 USD per year (US San Francisco Bay Area)
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/22/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/21/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/20/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/19/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/17/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
09/16/2021
Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. * About Satellite Healthcare* Satellite Healthcare is more than simply a dialysis company. Since our founding in 1974, we have become the industry's leader in personalized quality care: 70% of our centers earn 4- and 5-star ratings from Medicaid and Medicare.gov, far ahead of all other providers. Our success in caring for patients can be attributed to our mission, our not-for-profit structure, and our people. Together, they create a powerfully patient-centered organization. Our mission is clear: to make life better for people living with kidney disease. Because we are a non-profit, we can pursue that mission with all our resources, united by our passion for patient care. As part of our commitment to continuous improvement, Satellite Research explores new ways to elevate the effectiveness and delivery of dialysis therapy. And Satellite Wellbound is leading the industry in home dialysis because better outcomes and quality of life are our highest priority. We are also substantial contributors to community and philanthropic kidney initiatives. Across our organization, we share a single mission - to make life better for those living with kidney disease. [Watch our video to learn more about our mission.]() *About the Role* Responsible for directing and growing a dialysis business within a defined region through effective leadership and management of all aspects of customer service, quality patient care, marketing of SHC and responsible financial management. Practices cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable company and regulatory requirements. Assists divisional management with the development, implementation and management of divisional and company initiatives and strategies. Supports the company's mission, vision, core values and customer service philosophy. Adheres to the SHC Compliance Program, including following all regulatory and SHC policy requirements. *Essential Functions:* *Customer Service:* * Responsible for driving the SHC culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. *Responsibilities:* * Directs the dialysis operations of a defined region providing leadership and guidance regarding customer service, quality patient care, marketing and financial management. Provides direction and oversight to the Operations Directors and Senior Directors ensuring the provision of outstanding patient care while maintaining compliance with all applicable regulatory and company requirements. * Interprets and implements company policies and procedures and directs and plans the activities of the assigned region to ensure continuing dialysis service program operations, to maximize returns on investments, and to increase productivity. * Provides guidance, support and advice to the Operations Directors and Senior Directors within the assigned region. Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process. Manages the staffing through the appropriate hiring, firing and disciplinary actions in collaboration with HR. * Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources. Responsible for financial management of facilities and dialysis programs within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators. * Responsible for support of all financial aspects of running the group including Accounts Receivable, Accounts Payable, and payroll. Ensures compliance with all local, state and national reimbursement practices, including government and commercial payers. * Collaborates with Chief Filed Operations Office (CFOO), Physician Strategies, Market Development, Marketing, and other relevant management to develop and implement a regional marketing plan to support regional growth including facility startups. * Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and patient satisfaction. * Oversees all logistics related to patient care from admission to discharge, including transient patients, in-center, home, and inpatient dialysis services. Ensures the establishment of processes to enable timely completion of patient care plans and scheduling to maximize utilization of facility stations. * Oversees the implementation of facility specific and regional quality goals and action plans to ensure compliance with all pertinent regulatory requirements and to achieve SHC quality standards. Responsible for the development and achievement of the business plan, budget and key performance indicators. Reviews analysis of performance including financial and productivity data for region with CFOO and makes the appropriate changes in strategies, goals and objectives responding to current status and conditions. * Accountable for driving SHC staffing and medical supply models and all pertinent SHC business initiatives, including prompt implementation of action plans to correct clinics below threshold performance. * Responsible for Medical Director Contracts, negotiating and approving agreements as needed. Develops strong relationships with Physician practices within the region and facilitates the establishment of strong relationships between medical directors and physicians and Directors/Senior Directors of Operations. * Ensures all employees in the region receive the required training and education according to SHC policy and to ensure compliance with all SHC risk management initiatives. * Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with legal counsel as appropriate to resolve legal and litigation issues. * Responsible for maintenance of environmental integrity including safety of all facilities within the region. * Collaborates with CFOO and Business Development to respond to Joint Venture (JV) opportunities, to identify merger and acquisition opportunities and to participate in the related activities as appropriate. This may include but is not limited to providing oversight of the JV operations; participating in or organizing JV Board meetings and JV Management meetings assuming Board positions as needed, and taking the appropriate steps to ensure the JVs are in compliance with all pertinent company and regulatory requirements. * Maintains current knowledge regarding community and regional healthcare market and industry issues which may impact business. Utilizes current knowledge of SHC products, services and strategies to market the company and grow the business. * Ensures and promotes the development of the management team/succession planning through coaching, training and leadership development. * Collaborates with the appropriate Corporate and local groups to ensure the growth of all CKD modalities. * Ensures a strong communication process between all managers and staff within the region by leading communications sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the division. * Responsible and accountable for facility maintenance of environmental integrity including safety of all facilities and water systems within designated region of division. *Education & Experience:* * RN or Bachelor's degree required with concentration in Business, Finance or Healthcare preferred, Master's Degree preferred * 8 years healthcare management experience, preferred in ESRD *Knowledge, Skills & Abilities: * * Demonstrated practice of continuous quality improvement * Finance: Achievement Orientation, Profitability Skills, Analytical Thinking, Multi-site management * Demonstrated leadership and management competencies and skills including financial competence, operational excellence, exceptional communication and customer service skills * Excellent team-building, performance management and decision making skills * Ability to translate vision and strategy into optimal organizational performance improvement, collaboration & teamwork. Strategic planning risk-taker, contracts/negotiation, execution, takes initiative, impact & influence, business acumen, managing vision & purpose * Ability to communicate crucial people conversations, social intelligence, emotional intelligence, conflict management, job knowledge, change leadership, talent development, servant leadership * Ability to promote good working relationships, build team commitment, communication skills, customer focus, time management * Basic computer skills (MS Outlook, Word, Power Point, Excel, etc.) * Frequent travel required *About You* Making life better for those with kidney disease is a mission you can embrace fully and passionately. You want to learn about your patients beyond just their time in treatment. You know the value of compassion, commitment and especially collaboration. You believe in continuous improvement as a way of looking at everything. You pursue goals with determination and build long and productive professional relationships..... click apply for full job details
Myovant Sciences aspires to be the leading healthcare company focused on innovative treatments for women's health and prostate cancer designed to improve the lives of millions. We are on a mission to redefine care for women and for men through purpose-driven science, empowering medicines, and transformative advocacy. We are looking for passionate and enthusiastic individuals who share our excitement for this mission. We are currently seeking a qualified, highly motivated, experienced individual for the position of Paralegal (Contracts Manager). The position will report to the Senior Corporate Counsel and is located in Brisbane, CA. Summary Description The Paralegal (Contracts Manager) will be responsible for drafting, negotiating, and managing a variety of contracts for the company (including but not limited to commercial, supply chain, operations, and clinical agreements). This person must have the ability to work independently and as an effective and engaged team member in a fast-paced environment. Strong initiative and follow through are essential for this job. The ideal candidate will have a strong interest in, and will have experience supporting, the life sciences, biotechnology, or pharmaceutical industries, and will enjoy working for a growing company that is innovative and puts patients first. Essential Duties and Responsibilities Main Responsibilities Draft, review, negotiate, and finalize contracts and assist attorneys with moderately complex agreements, including, but not limited to statements of work, change orders, task orders, confidentiality agreements, consulting agreements (including healthcare provider agreements). Develop professional expertise, applying company policies and procedures, and assist in the negotiation of master services agreements, clinical trial agreements, and data privacy and information security agreements. Within defined procedures and policies, exercise judgment, identify risks, and efficiently communicate those risks to appropriate internal decision-makers for discussion and resolution. Partner closely with internal and external teams including commercial, commercial operations, market access and third-party vendors to ensure timely turnaround and negotiation of agreements. Ensure contract terms are consistent with company policies and best practices. Interact with various internal clients and functional groups to effectively address legal and business questions and provide guidance as well as practical solutions. Maintain and manage contracts workflow in an organized manner, including assisting with implementation of contract systems and processes. Additional Responsibilities Assist in training and guiding business teams on the use of contract templates, processes, and good contracting practices. Assist with the management of company online contract request system, including updating templates according to new company procedures, guidelines or legal requirements. Assist with and provide professional business advice related to implementing new contracts policies and procedures. Work mostly independently with some oversight and instruction from your manager, proactively initiating new projects and identifying ways to continuously improve contract templates and streamline processes and operations while exercising appropriate professional judgment. Work with integrity and ethically in accordance with Myovant's Code of Business Conduct, policies and procedures. Core Competencies, Knowledge, and Skill Requirements Proficient with MS Word, PowerPoint and Excel. Excellent interpersonal, verbal, and written communication skills. Effective time management and organization skills Detail-oriented with a commitment to accuracy. Exercises discretion and good judgment while handling confidential and sensitive information with the ability to show good judgment, honesty, and trust-building behaviors in all dealings. Effective time management and organization skills. Able to collaborate, as well as to work independently while balancing competing priorities in a fast-paced, deadline-driven environment with a high level of professionalism. Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks. Able to be flexible and shift priorities as needed as well as willing to accept new responsibilities. EDUCATION AND EXPERIENCE REQUIREMENTS BS or BA degree. Paralegal certification preferred but not required. At least 3-5 years of relevant experience as a contracts manager or paralegal, including in-house in the biotech, pharmaceutical or related industry. Experience drafting, reviewing, managing, and assisting with negotiating a wide range of agreements. TRAVEL, PHYSICAL DEMANDS AND WORK ENVIRONMENT Regularly required to operate standard office equipment. Ability to work on a computer for extended periods of time. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 20 pounds. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. If you require any accommodations, please email . Equal Employment Opportunity
09/15/2021
Full time
Myovant Sciences aspires to be the leading healthcare company focused on innovative treatments for women's health and prostate cancer designed to improve the lives of millions. We are on a mission to redefine care for women and for men through purpose-driven science, empowering medicines, and transformative advocacy. We are looking for passionate and enthusiastic individuals who share our excitement for this mission. We are currently seeking a qualified, highly motivated, experienced individual for the position of Paralegal (Contracts Manager). The position will report to the Senior Corporate Counsel and is located in Brisbane, CA. Summary Description The Paralegal (Contracts Manager) will be responsible for drafting, negotiating, and managing a variety of contracts for the company (including but not limited to commercial, supply chain, operations, and clinical agreements). This person must have the ability to work independently and as an effective and engaged team member in a fast-paced environment. Strong initiative and follow through are essential for this job. The ideal candidate will have a strong interest in, and will have experience supporting, the life sciences, biotechnology, or pharmaceutical industries, and will enjoy working for a growing company that is innovative and puts patients first. Essential Duties and Responsibilities Main Responsibilities Draft, review, negotiate, and finalize contracts and assist attorneys with moderately complex agreements, including, but not limited to statements of work, change orders, task orders, confidentiality agreements, consulting agreements (including healthcare provider agreements). Develop professional expertise, applying company policies and procedures, and assist in the negotiation of master services agreements, clinical trial agreements, and data privacy and information security agreements. Within defined procedures and policies, exercise judgment, identify risks, and efficiently communicate those risks to appropriate internal decision-makers for discussion and resolution. Partner closely with internal and external teams including commercial, commercial operations, market access and third-party vendors to ensure timely turnaround and negotiation of agreements. Ensure contract terms are consistent with company policies and best practices. Interact with various internal clients and functional groups to effectively address legal and business questions and provide guidance as well as practical solutions. Maintain and manage contracts workflow in an organized manner, including assisting with implementation of contract systems and processes. Additional Responsibilities Assist in training and guiding business teams on the use of contract templates, processes, and good contracting practices. Assist with the management of company online contract request system, including updating templates according to new company procedures, guidelines or legal requirements. Assist with and provide professional business advice related to implementing new contracts policies and procedures. Work mostly independently with some oversight and instruction from your manager, proactively initiating new projects and identifying ways to continuously improve contract templates and streamline processes and operations while exercising appropriate professional judgment. Work with integrity and ethically in accordance with Myovant's Code of Business Conduct, policies and procedures. Core Competencies, Knowledge, and Skill Requirements Proficient with MS Word, PowerPoint and Excel. Excellent interpersonal, verbal, and written communication skills. Effective time management and organization skills Detail-oriented with a commitment to accuracy. Exercises discretion and good judgment while handling confidential and sensitive information with the ability to show good judgment, honesty, and trust-building behaviors in all dealings. Effective time management and organization skills. Able to collaborate, as well as to work independently while balancing competing priorities in a fast-paced, deadline-driven environment with a high level of professionalism. Self-motivated, with initiative and the ability to take ownership of, and follow through with, specific tasks. Able to be flexible and shift priorities as needed as well as willing to accept new responsibilities. EDUCATION AND EXPERIENCE REQUIREMENTS BS or BA degree. Paralegal certification preferred but not required. At least 3-5 years of relevant experience as a contracts manager or paralegal, including in-house in the biotech, pharmaceutical or related industry. Experience drafting, reviewing, managing, and assisting with negotiating a wide range of agreements. TRAVEL, PHYSICAL DEMANDS AND WORK ENVIRONMENT Regularly required to operate standard office equipment. Ability to work on a computer for extended periods of time. Regularly required to sit for long periods of time, and occasionally stand and walk. Regularly required to use hands to operate computer and other office equipment. Close vision required for computer usage. Occasionally required to stoop, kneel, climb and lift up to 20 pounds. Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. If you require any accommodations, please email . Equal Employment Opportunity
Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn allows you to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you can bring clarity to complexity and lightness to heavy issues, you could be an excellent fit for our team. Our CEO took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. About the Role: Thorn builds technology to dramatically improve the world's response to online child sexual abuse - with the ultimate goal of eliminating CSAM from the open web and creating a world where every child can simply be a kid. The General Counsel is responsible for ensuring that Thorn's legal compliance, risk management, and corporate and Board governance are assets of the business that help drive our mission forward while actively managing risks calibrated to the organization's tolerance. In addition, the General Counsel works as a business partner to our teams to ensure legal input helps drive our work forward. What You'll Do: Guide Executive Team and staff (as necessary) on legal matters relating to general business operations Ensure legal and ethical compliance with local, state, and federal laws across international jurisdictions in which Thorn operates. Draft, review, and assist in maintaining legal documents, including contracts, agreements, policies and procedures, and other documents. Manage and triage outside counsel work. Manage internal and external legal resourcing and budgeting. Support court proceedings as needed where Thorn products were used. Develop, implement, and enhance policies and procedures to support compliance for government contracts, data security, and GDPR. Develop and implement special projects as requested by the CEO. Drive enterprise risk management across Thorn. Maintain the highest level of professional and ethical standards and act in compliance with the letter and spirit of all applicable laws and regulations. Drive corporate governance and provide support to the Board. What We're Looking For: Passion to serve Thorn's mission. The ability and desire to work remotely with a self-starting drive and collaborative nature. Process-oriented with a continuous improvement mindset. 10-15 years experience as a General Counsel or senior leader of an in-house legal department managing an internal legal team and/or outside counsel. Expertise in general corporate and/or commercial law with substantive knowledge of issues relating to software licensing, SaaS contracts, technology partnerships, intellectual property, employment, data privacy, and litigation, Must have a sleeves-rolled, hands-on approach towards day-to-day matters and the ability to think tactically and strategically on achieving short/long-term objectives. Experience supporting a Board of Directors. Experience or knowledge of 501(c) organizations a plus. At Thorn, we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team and encourage people from underrepresented backgrounds to apply. Your skills are needed here. recblid rs75bubk6xvtan6fayzwntivy62hh3
01/29/2021
Full time
Thorn is a non-profit focused on building technology to defend children from sexual abuse. Working at Thorn allows you to apply your skills, expertise, and passions to directly impact the lives of vulnerable and abused children. Our staff solves dynamic, quickly evolving problems with our network of partners from tech companies, NGOs, and law enforcement agencies. If you can bring clarity to complexity and lightness to heavy issues, you could be an excellent fit for our team. Our CEO took the stage at TED and shared our audacious goal of eliminating child sexual abuse material from the internet. About the Role: Thorn builds technology to dramatically improve the world's response to online child sexual abuse - with the ultimate goal of eliminating CSAM from the open web and creating a world where every child can simply be a kid. The General Counsel is responsible for ensuring that Thorn's legal compliance, risk management, and corporate and Board governance are assets of the business that help drive our mission forward while actively managing risks calibrated to the organization's tolerance. In addition, the General Counsel works as a business partner to our teams to ensure legal input helps drive our work forward. What You'll Do: Guide Executive Team and staff (as necessary) on legal matters relating to general business operations Ensure legal and ethical compliance with local, state, and federal laws across international jurisdictions in which Thorn operates. Draft, review, and assist in maintaining legal documents, including contracts, agreements, policies and procedures, and other documents. Manage and triage outside counsel work. Manage internal and external legal resourcing and budgeting. Support court proceedings as needed where Thorn products were used. Develop, implement, and enhance policies and procedures to support compliance for government contracts, data security, and GDPR. Develop and implement special projects as requested by the CEO. Drive enterprise risk management across Thorn. Maintain the highest level of professional and ethical standards and act in compliance with the letter and spirit of all applicable laws and regulations. Drive corporate governance and provide support to the Board. What We're Looking For: Passion to serve Thorn's mission. The ability and desire to work remotely with a self-starting drive and collaborative nature. Process-oriented with a continuous improvement mindset. 10-15 years experience as a General Counsel or senior leader of an in-house legal department managing an internal legal team and/or outside counsel. Expertise in general corporate and/or commercial law with substantive knowledge of issues relating to software licensing, SaaS contracts, technology partnerships, intellectual property, employment, data privacy, and litigation, Must have a sleeves-rolled, hands-on approach towards day-to-day matters and the ability to think tactically and strategically on achieving short/long-term objectives. Experience supporting a Board of Directors. Experience or knowledge of 501(c) organizations a plus. At Thorn, we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team and encourage people from underrepresented backgrounds to apply. Your skills are needed here. recblid rs75bubk6xvtan6fayzwntivy62hh3
