About Us InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role InStride Health is seeking a Director of Clinical Research to spearhead the organization's research initiatives. This individual will play a crucial role in developing the company's strategic research plan as well as in analyzing clinical data, generating insights, and disseminating findings through high-impact publications and presentations. The Director of Clinical Research will report to the Chief Clinical Officer and will collaborate with internal teams and external partners to elevate the scientific profile of our company and contribute to the broader field of digital behavioral health. This is a fully remote position. Responsibilities: Research Strategy and Planning: Lead the development of a strategic research plan that supports the organization's objectives and business needs. Identify and prioritize new research projects. Stay current with industry trends, best practices, and research methodology innovations and integrate them into project design. Data Analysis and Interpretation: Lead the analysis of clinical data, utilizing advanced statistical methods and applied data science techniques for the purpose of scientific investigation, external outcomes reporting, and internal quality improvement initiatives. Collaborate with Marketing and Data & Analytics teams to translate data analyses into effective storytelling and support the various marketing messaging needs for our external stakeholders. Collaborate with Clinical Product and Quality teams to integrate research insights into product design/development. Publication and Dissemination: Develop and execute a strategic plan for publishing research findings in high-impact peer-reviewed journals. Write, review, and submit manuscripts, abstracts, and presentations to disseminate research findings to the scientific community. Coordinate with internal teams and external collaborators to ensure the quality and rigor of publications. Present research findings at conferences, workshops, and industry events to enhance the company's scientific reputation. Institutional Review Board (IRB) Oversight: Ensure that all research activities involving human subjects comply with ethical standards and regulatory requirements. Prepare and submit IRB applications, amendments, and continuing review reports, as needed. Monitor ongoing studies for compliance with IRB-approved protocols and address any ethical issues that arise. Serve as the primary liaison between the company and the IRB, ensuring effective communication and timely resolution of issues. Collaboration: Build and maintain relationships with academic institutions, research organizations, and industry partners to facilitate collaborative research efforts. What You Need to Succeed in the Role: Ph.D. or equivalent advanced degree in psychology, behavioral science, public health, or a related field. Extensive experience (7+ years) of leading clinical research projects (e.g., Principal Investigator), with a strong background in data analysis and scientific publication. Proven track record of publishing research in high-impact peer-reviewed journals. Experience working in a high-growth, entrepreneurial environment, ideally in a care delivery model. Strong knowledge of research methodologies, statistical analysis, and data interpretation. Excellent written and verbal communication skills, with demonstrated ability to write and review scientific manuscripts. Strategic mindset with the ability to align training initiatives with business objectives and drive measurable results. Experience collaborating with cross-functional teams and external partners. Knowledge of regulatory requirements and ethical standards in clinical research. Proficiency in using statistical analysis software and research tools. Experience with IRB processes and ensuring compliance with ethical standards in research. Demonstrated ability to work cross-functionally with multiple areas in an organization and handle multiple stakeholders. Familiarity with machine learning and data science applications in health research (preferred). Why Join Our Team: Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more). Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment. Ability to help hundreds of children and families access desperately-needed evidence-based care. Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem. Fully virtual: work from the comfort of your home with periodic in-person retreats. Commitment to Diversity, Equity, Inclusion, & Belonging: One of the core values we are passionate about in InStride is building an inclusive and equitable environment where we celebrate all identities. We strongly believe that every member on our team enriches our InStride family; the individual voices help us provide better care for families. Therefore, we invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.
09/10/2024
Full time
About Us InStride Health's mission is to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. Through this mission, we are expanding access to insurance-based care, increasing engagement in treatment, and improving treatment outcomes. We are doing this by combining research-backed clinical care and innovative technology to eliminate the major problems with care today: difficulty finding providers, months of waiting to be seen, arduous onboarding processes, and inconsistent use of evidence-based therapies and outcomes tracking. Our vision is to become the nation's most trusted provider of pediatric anxiety and OCD care. Team InStride Health: Our Core Values Give Heart: We lead with heart, treating patients and their families the way we want our loved ones to be treated. Work Smart: We find smarter ways to solve hard problems and fix the broken mental health system by leveraging technology, diversity of thought, and innovation. Have Humility: We leave our egos at the door, empowering our team to collaborate, celebrate diversity, and adopt a growth mindset. Embrace Community: We all belong. We are in this together, and we never worry alone. We believe in each other and recognize that every voice matters. About the Role InStride Health is seeking a Director of Clinical Research to spearhead the organization's research initiatives. This individual will play a crucial role in developing the company's strategic research plan as well as in analyzing clinical data, generating insights, and disseminating findings through high-impact publications and presentations. The Director of Clinical Research will report to the Chief Clinical Officer and will collaborate with internal teams and external partners to elevate the scientific profile of our company and contribute to the broader field of digital behavioral health. This is a fully remote position. Responsibilities: Research Strategy and Planning: Lead the development of a strategic research plan that supports the organization's objectives and business needs. Identify and prioritize new research projects. Stay current with industry trends, best practices, and research methodology innovations and integrate them into project design. Data Analysis and Interpretation: Lead the analysis of clinical data, utilizing advanced statistical methods and applied data science techniques for the purpose of scientific investigation, external outcomes reporting, and internal quality improvement initiatives. Collaborate with Marketing and Data & Analytics teams to translate data analyses into effective storytelling and support the various marketing messaging needs for our external stakeholders. Collaborate with Clinical Product and Quality teams to integrate research insights into product design/development. Publication and Dissemination: Develop and execute a strategic plan for publishing research findings in high-impact peer-reviewed journals. Write, review, and submit manuscripts, abstracts, and presentations to disseminate research findings to the scientific community. Coordinate with internal teams and external collaborators to ensure the quality and rigor of publications. Present research findings at conferences, workshops, and industry events to enhance the company's scientific reputation. Institutional Review Board (IRB) Oversight: Ensure that all research activities involving human subjects comply with ethical standards and regulatory requirements. Prepare and submit IRB applications, amendments, and continuing review reports, as needed. Monitor ongoing studies for compliance with IRB-approved protocols and address any ethical issues that arise. Serve as the primary liaison between the company and the IRB, ensuring effective communication and timely resolution of issues. Collaboration: Build and maintain relationships with academic institutions, research organizations, and industry partners to facilitate collaborative research efforts. What You Need to Succeed in the Role: Ph.D. or equivalent advanced degree in psychology, behavioral science, public health, or a related field. Extensive experience (7+ years) of leading clinical research projects (e.g., Principal Investigator), with a strong background in data analysis and scientific publication. Proven track record of publishing research in high-impact peer-reviewed journals. Experience working in a high-growth, entrepreneurial environment, ideally in a care delivery model. Strong knowledge of research methodologies, statistical analysis, and data interpretation. Excellent written and verbal communication skills, with demonstrated ability to write and review scientific manuscripts. Strategic mindset with the ability to align training initiatives with business objectives and drive measurable results. Experience collaborating with cross-functional teams and external partners. Knowledge of regulatory requirements and ethical standards in clinical research. Proficiency in using statistical analysis software and research tools. Experience with IRB processes and ensuring compliance with ethical standards in research. Demonstrated ability to work cross-functionally with multiple areas in an organization and handle multiple stakeholders. Familiarity with machine learning and data science applications in health research (preferred). Why Join Our Team: Generous benefits package (401k with match, Flexible PTO, paid holidays, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more). Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment. Ability to help hundreds of children and families access desperately-needed evidence-based care. Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem. Fully virtual: work from the comfort of your home with periodic in-person retreats. Commitment to Diversity, Equity, Inclusion, & Belonging: One of the core values we are passionate about in InStride is building an inclusive and equitable environment where we celebrate all identities. We strongly believe that every member on our team enriches our InStride family; the individual voices help us provide better care for families. Therefore, we invite you to share any additional information about yourself or your experiences that may not be reflected in your CV. Inclusion of this information is completely voluntary.
The Opportunity: The Contracts Officer II is responsible for drafting, reviewing and negotiating contracts and other research-related agreements that require advanced knowledge of university policy and procedures, and state and federal regulations and law. Responsibilities: Draft or review research-related contracts, and other agreements, both funded and unfunded, such as research and research services and consulting, memoranda of understanding, material transfer agreements, confidentiality agreements, master agreements, cooperative research and development agreements, data use, equipment loans, proprietary information, intergovernmental personnel assignments, and other agreements. Incorporate statements of work, budgets, invoicing terms, deliverable schedules and other required terms. Coordinate agreement reviews by other Office of Research components, other University units, and the Office of General Counsel. Incorporate edits as required to comply with applicable policies, regulations, and law. Conduct award negotiations with sponsoring agencies and serve as primary liaison for the University with sponsoring agencies, investigators, and other University offices. Route revisions for additional approvals, as needed; route for signatures to execute agreements. Draft, or review contract modifications received from sponsors; route for internal reviews, approvals, and signature, as needed. Maintain ability to work independently, efficiently, and accurately, and follow through on assignments with minimal direction. Serve as primary contact for investigators and college and department research administrators in assigned Colleges and Units in all matters related to the drafting, review, interpretation, analysis, negotiation and execution of research contracts and other agreements in support of Office of Research sponsored program activities. Advise faculty, administrators and staff in interpretation and clarification of contract terms, appropriate business unit, sponsor requirements, and applicable regulations and laws, including restrictions and other pertinent information. Interpret and assess contractual language regarding issues such as intellectual property rights, confidentiality, liability, indemnification, risk, publishing rights, invoice and payment terms, governing law, and confirmation of sponsor's corporate registration, and negotiate terms compliant with university policies and state law. Research, review, analyze, and interpret statutory and policy language, federal regulations such as FARs, DFARs, and CFRs, to ensure the application of appropriate terms for public educational institutions. Determine appropriate flow-down provisions, as needed, from pass-through entities. Ensure associated University compliance units are notified, or have approved proposed contract activities, as required, for human subjects protections, animal welfare, biosafety, environmental health and safety, export control, facility security, and conflict of interest. Maintain high level of service to investigators and staff in assigned units. Escalate non-standard contract terms, as needed, in accordance with approved escalation procedures. Assist with training and support of new staff members, including student workers. Provide notice to Research Office award management team for the establishment of new projects; ensure all documents and information are filled for new project establishment or modifications to existing projects. Maintain proficiency interpreting and applying federal regulations governing sponsored programs including 2 CFR 200, Federal Acquisition Regulations, standard federal research terms and conditions, and agency-specific requirements. Remain current with developments in University sponsored contracting and research administration through participation in professional development activities such as attendance at professional meetings, and in-house webinars and other informational sessions. Assist with special initiatives and projects. Other duties as assigned. Minimum Qualifications: Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information . Preferred Qualifications: Previous experience in research administration, drafting, and reviewing contracts is preferred. Strong interpersonal, written, and verbal skills, and the ability to work with different disciplines. Demonstrates excellent problem-solving skills and critical analysis abilities. Knowledge and experience with UCF policies and procedures. Special Instructions to the Applicants: Hybrid work schedule or remote work within the state of Florida may be considered based upon specific circumstances and candidate qualifications. If you are selected as the final candidate for an employment opportunity here at UCF, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted. Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck. Working at UCF has its perks! UCF offers: Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Education assistance Flexible work environment And more For more benefits information, view the UCF Employee Benefits Guide click here . Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins. Department Office of Research - Operations Work Schedule Monday - Friday 8:00 am - 5:00 pm. Schedule may vary as required. Type of Appointment Regular Expected Salary $64,518.00 to Negotiable Job Posting End Date 09-13-2024-12-00-AM Equal Employment Opportunity Statement: The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement. The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
09/10/2024
Full time
The Opportunity: The Contracts Officer II is responsible for drafting, reviewing and negotiating contracts and other research-related agreements that require advanced knowledge of university policy and procedures, and state and federal regulations and law. Responsibilities: Draft or review research-related contracts, and other agreements, both funded and unfunded, such as research and research services and consulting, memoranda of understanding, material transfer agreements, confidentiality agreements, master agreements, cooperative research and development agreements, data use, equipment loans, proprietary information, intergovernmental personnel assignments, and other agreements. Incorporate statements of work, budgets, invoicing terms, deliverable schedules and other required terms. Coordinate agreement reviews by other Office of Research components, other University units, and the Office of General Counsel. Incorporate edits as required to comply with applicable policies, regulations, and law. Conduct award negotiations with sponsoring agencies and serve as primary liaison for the University with sponsoring agencies, investigators, and other University offices. Route revisions for additional approvals, as needed; route for signatures to execute agreements. Draft, or review contract modifications received from sponsors; route for internal reviews, approvals, and signature, as needed. Maintain ability to work independently, efficiently, and accurately, and follow through on assignments with minimal direction. Serve as primary contact for investigators and college and department research administrators in assigned Colleges and Units in all matters related to the drafting, review, interpretation, analysis, negotiation and execution of research contracts and other agreements in support of Office of Research sponsored program activities. Advise faculty, administrators and staff in interpretation and clarification of contract terms, appropriate business unit, sponsor requirements, and applicable regulations and laws, including restrictions and other pertinent information. Interpret and assess contractual language regarding issues such as intellectual property rights, confidentiality, liability, indemnification, risk, publishing rights, invoice and payment terms, governing law, and confirmation of sponsor's corporate registration, and negotiate terms compliant with university policies and state law. Research, review, analyze, and interpret statutory and policy language, federal regulations such as FARs, DFARs, and CFRs, to ensure the application of appropriate terms for public educational institutions. Determine appropriate flow-down provisions, as needed, from pass-through entities. Ensure associated University compliance units are notified, or have approved proposed contract activities, as required, for human subjects protections, animal welfare, biosafety, environmental health and safety, export control, facility security, and conflict of interest. Maintain high level of service to investigators and staff in assigned units. Escalate non-standard contract terms, as needed, in accordance with approved escalation procedures. Assist with training and support of new staff members, including student workers. Provide notice to Research Office award management team for the establishment of new projects; ensure all documents and information are filled for new project establishment or modifications to existing projects. Maintain proficiency interpreting and applying federal regulations governing sponsored programs including 2 CFR 200, Federal Acquisition Regulations, standard federal research terms and conditions, and agency-specific requirements. Remain current with developments in University sponsored contracting and research administration through participation in professional development activities such as attendance at professional meetings, and in-house webinars and other informational sessions. Assist with special initiatives and projects. Other duties as assigned. Minimum Qualifications: Bachelor's or Master's degree and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information . Preferred Qualifications: Previous experience in research administration, drafting, and reviewing contracts is preferred. Strong interpersonal, written, and verbal skills, and the ability to work with different disciplines. Demonstrates excellent problem-solving skills and critical analysis abilities. Knowledge and experience with UCF policies and procedures. Special Instructions to the Applicants: Hybrid work schedule or remote work within the state of Florida may be considered based upon specific circumstances and candidate qualifications. If you are selected as the final candidate for an employment opportunity here at UCF, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety. This is a Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted. Are you ready to unleash YOUR potential? As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck. Working at UCF has its perks! UCF offers: Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program Paid time off, including annual and sick time off and paid holidays Retirement savings options Employee discounts, including tickets to many Orlando attractions Education assistance Flexible work environment And more For more benefits information, view the UCF Employee Benefits Guide click here . Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins. Department Office of Research - Operations Work Schedule Monday - Friday 8:00 am - 5:00 pm. Schedule may vary as required. Type of Appointment Regular Expected Salary $64,518.00 to Negotiable Job Posting End Date 09-13-2024-12-00-AM Equal Employment Opportunity Statement: The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. Click on UCF's Equal Opportunity Statement to view the President's Statement. The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.
Senior Analyst, Prospect Management Department ARD Prospect Management 1.1 About the Department Alumni Relations and Development (ARD) engages alumni ( 220k), current students, parents, and friends of the University through intellectual, professional, and social activities on campus, around the world, and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Prospect Development and Decision Support (PDDS) team maximizes the value of fundraising data and systems to Alumni Relations and Development (ARD) staff and the University. We offer insight derived from analytics and qualitative research to drive fundraising strategy. We help staff members to work more effectively with data and technology through staff education programs, process and system design services, and change management planning. Working at the individual, team, and organizational level, we help make ARD staff informed, efficient, and successful in their efforts to maximize the University of Chicago's fundraising and engagement potential. Job Summary Prospect Management, as a component of Prospect Development, involves strategically analyzing and optimizing donor portfolios to enhance fundraising efficiency and success. We value potential as much as experience, seeking candidates who are eager to grow and excel in this dynamic field. This position conducts biographical and financial research on individuals, corporations, and/or foundations to support fundraising. Identifies prospective donors using research and analysis through use of standard procedures. Forecasts and measures the effectiveness of the fiscal year and overall campaign progress, which will help employees in the role acquire higher-level knowledge and skills. Responsibilities Conducts reviews focused on pools, portfolios, and pipelines to maximize fundraising potential. Monitors portfolio health and takes proactive action to address portfolios not meeting standards through prospect assignment strategy and data-informed recommendations focused on improving donor engagement. Tracks and reports on the performance of portfolios and pipelines, using key metrics to identify trends, successes, and areas for improvement. Develops and presents data-informed strategic analyses and recommendations focused on helping officers and staff manage their pools, portfolios, and pipelines effectively. Monitors and audits prospect management data to maintain a high level of data quality and integrity. Ensures that gift officers are aware of and adhere to prospect management policies, providing support and resources to facilitate compliance. Serves as a central point of contact for officers when needed and facilitates connection and collaboration between gift officers and relevant ARD teams. Uses advanced technology and data tools such as Salesforce, Tableau, Business Objects, Python, and CRM Analytics to create reports and dashboards to generate insights. Stays current with industry trends and innovative practices in portfolio and pipeline management, integrating new approaches to improve overall effectiveness of the program. Trains officers and other applicable staff on policy and best practices for portfolio and pipeline management. Works with prospect management University-wide to design and execute strategies to grow the size of the prospect pool with a moderate level of guidance and direction. May provide guidance to analysts, train staff members on fundraising, report writing, and research. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Preferred Qualifications Education: Bachelor's degree. Experience: Minimum of two years experience analyzing and synthesizing complex data sets. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the University's Donor Relationship Management System, Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access. Producing highly readable, informative reports. Making focused recommendations to business leaders. Tableau Desktop and SAP Business Objects. Familiarity with statistical software packages (e.g. SPSS, SAS, STATA, R). Expertise with a variety of analytical and database software. Understanding of basic statistics. Analytics skills. Preferred Competencies Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Self-motivated and take initiative. Prioritize multiple projects and independently follow through with detail. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor FLSA Status Exempt Pay Frequency Monthly Scheduled Weekly Hours 37.5 Benefits Eligible Yes Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Statement The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.
09/10/2024
Full time
Senior Analyst, Prospect Management Department ARD Prospect Management 1.1 About the Department Alumni Relations and Development (ARD) engages alumni ( 220k), current students, parents, and friends of the University through intellectual, professional, and social activities on campus, around the world, and online. ARD raises $600 Million annually to support faculty and researchers, practitioners and patients, and students and programs across the University. Our work supports priorities in every division, school, department, and institute. The Prospect Development and Decision Support (PDDS) team maximizes the value of fundraising data and systems to Alumni Relations and Development (ARD) staff and the University. We offer insight derived from analytics and qualitative research to drive fundraising strategy. We help staff members to work more effectively with data and technology through staff education programs, process and system design services, and change management planning. Working at the individual, team, and organizational level, we help make ARD staff informed, efficient, and successful in their efforts to maximize the University of Chicago's fundraising and engagement potential. Job Summary Prospect Management, as a component of Prospect Development, involves strategically analyzing and optimizing donor portfolios to enhance fundraising efficiency and success. We value potential as much as experience, seeking candidates who are eager to grow and excel in this dynamic field. This position conducts biographical and financial research on individuals, corporations, and/or foundations to support fundraising. Identifies prospective donors using research and analysis through use of standard procedures. Forecasts and measures the effectiveness of the fiscal year and overall campaign progress, which will help employees in the role acquire higher-level knowledge and skills. Responsibilities Conducts reviews focused on pools, portfolios, and pipelines to maximize fundraising potential. Monitors portfolio health and takes proactive action to address portfolios not meeting standards through prospect assignment strategy and data-informed recommendations focused on improving donor engagement. Tracks and reports on the performance of portfolios and pipelines, using key metrics to identify trends, successes, and areas for improvement. Develops and presents data-informed strategic analyses and recommendations focused on helping officers and staff manage their pools, portfolios, and pipelines effectively. Monitors and audits prospect management data to maintain a high level of data quality and integrity. Ensures that gift officers are aware of and adhere to prospect management policies, providing support and resources to facilitate compliance. Serves as a central point of contact for officers when needed and facilitates connection and collaboration between gift officers and relevant ARD teams. Uses advanced technology and data tools such as Salesforce, Tableau, Business Objects, Python, and CRM Analytics to create reports and dashboards to generate insights. Stays current with industry trends and innovative practices in portfolio and pipeline management, integrating new approaches to improve overall effectiveness of the program. Trains officers and other applicable staff on policy and best practices for portfolio and pipeline management. Works with prospect management University-wide to design and execute strategies to grow the size of the prospect pool with a moderate level of guidance and direction. May provide guidance to analysts, train staff members on fundraising, report writing, and research. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline. Preferred Qualifications Education: Bachelor's degree. Experience: Minimum of two years experience analyzing and synthesizing complex data sets. Technical Skills or Knowledge: Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including the University's Donor Relationship Management System, Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access. Producing highly readable, informative reports. Making focused recommendations to business leaders. Tableau Desktop and SAP Business Objects. Familiarity with statistical software packages (e.g. SPSS, SAS, STATA, R). Expertise with a variety of analytical and database software. Understanding of basic statistics. Analytics skills. Preferred Competencies Outstanding interpersonal and communications skills characterized by the ability to listen, speak, and write effectively. Manage confidential information with discretion and tact. Act with integrity, professionalism, and confidentiality. Work collegially and collaboratively in a team setting. Self-motivated and take initiative. Prioritize multiple projects and independently follow through with detail. Working Conditions This position has a hybrid work schedule which includes weekly in office presence. Standard office environment. Travel to campus and/or non-campus locations for University business. Work evenings and weekends as needed. This position is located in Hyde Park at 5235 South Harper Court. Application Documents Resume/CV (required) Cover Letter, addressed to Hiring Committee (preferred) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Alumni Relations & Development Role Impact Individual Contributor FLSA Status Exempt Pay Frequency Monthly Scheduled Weekly Hours 37.5 Benefits Eligible Yes Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Posting Statement The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law.
Regional Vice President of Human Resources - Bloomington & Peoria Department: Administration - CFH_10_19 Usual Schedule: M-F: 8A - 5P Regions: Carle Foundation On Call Requirements: As Needed Job Category: Management Work Location: Carle BroMenn Medical Center Employment Type: Full - Time Job Post ID: 45719 Experience Requirements: More than 10 years Job Description JOB SUMMARY: The Regional Vice President of Human Resources is the senior HR leader for the health system in the assigned region(s). This position oversees the implementation of HR policies, programs, and initiatives that align with the strategic goals and vision of the organization. The Regional VP of HR also partners with the corporate HR functions to ensure consistency and compliance across the health system. This role reports to the Chief HR Officer and leads a team of HR professionals who support the regional operations and staff. EDUCATION REQUIREMENT Bachelor Degree in HR or Business Admin or related field EXPERIENCE REQUIREMENT (10) ten years of progressive HR experience (5) five years of HR leadership experience in a large complex health system SKILLS AND KNOWLEDGE REQUIREMENT Demonstrated knowledge and expertise in all areas of HR, such as talent management, employee relations, compensation and benefits, diversity and inclusion, learning and development, and employee engagement. Strong strategic thinking and business acumen. Ability to align HR initiatives with organizational goals and values. Excellent communication and interpersonal skills. Ability to influence, persuade, and collaborate with diverse stakeholders at all levels. High level of integrity, professionalism, and confidentiality. Ability to handle sensitive and complex HR issues with discretion and tact. Proven leadership and management skills. Ability to inspire, motivate, and develop a high-performing HR team. Adaptable and flexible, with the ability to thrive in a fast-paced and dynamic environment and manage multiple priorities and deadlines. Proficient in Microsoft Office and HR systems and tools. Willingness and ability to travel within the region and to the corporate office. Hybrid is an option on occasion, with majority of work time spent in the regions served by role. ESSENTIAL FUNCTIONS: Provide strategic direction and guidance to the regional HR team and the regional leadership on all HR matters, such as talent acquisition, performance management, compensation and benefits, employee relations, diversity and inclusion, learning and development, and employee engagement. Serve as an executive in the region(s) served. Participate in regional executive leadership meetings, planning, and culture building activities. Oversee a Talent Relations team responsible for team member and provider relations as well as organizational effectiveness initiatives. Ensure the effective delivery of HR services and solutions to the regional team members and managers. Foster a culture of collaboration, trust, and excellence. Develop and implement HR plans and initiatives. Support the regional and organizational objectives and monitor and evaluate their outcomes and impact. Collaborate with the corporate HR functions, DEI, Talent Development/Carle Experience, Marketing and Communication, as well as other corporate functions to align the regional HR practices with the system-wide HR policies and standards. Ensure compliance with all applicable laws and regulations. Act as a liaison between the regional and corporate HR teams. Communicate and escalate any HR issues or concerns as appropriate. Analyze HR data and metrics. Provide insights and recommendations to the regional and corporate HR leadership on HR trends, challenges, and opportunities. Manage the regional HR budget and resources. Optimize the HR processes and systems to enhance efficiency and effectiveness. Represent the regional HR function in various internal and external forums. Build and maintain positive relationships with key stakeholders, such as regional and corporate leaders, employees, unions, vendors, and community partners. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. For more information: . Positions are not available for remote work in the state of Colorado. Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.
09/10/2024
Full time
Regional Vice President of Human Resources - Bloomington & Peoria Department: Administration - CFH_10_19 Usual Schedule: M-F: 8A - 5P Regions: Carle Foundation On Call Requirements: As Needed Job Category: Management Work Location: Carle BroMenn Medical Center Employment Type: Full - Time Job Post ID: 45719 Experience Requirements: More than 10 years Job Description JOB SUMMARY: The Regional Vice President of Human Resources is the senior HR leader for the health system in the assigned region(s). This position oversees the implementation of HR policies, programs, and initiatives that align with the strategic goals and vision of the organization. The Regional VP of HR also partners with the corporate HR functions to ensure consistency and compliance across the health system. This role reports to the Chief HR Officer and leads a team of HR professionals who support the regional operations and staff. EDUCATION REQUIREMENT Bachelor Degree in HR or Business Admin or related field EXPERIENCE REQUIREMENT (10) ten years of progressive HR experience (5) five years of HR leadership experience in a large complex health system SKILLS AND KNOWLEDGE REQUIREMENT Demonstrated knowledge and expertise in all areas of HR, such as talent management, employee relations, compensation and benefits, diversity and inclusion, learning and development, and employee engagement. Strong strategic thinking and business acumen. Ability to align HR initiatives with organizational goals and values. Excellent communication and interpersonal skills. Ability to influence, persuade, and collaborate with diverse stakeholders at all levels. High level of integrity, professionalism, and confidentiality. Ability to handle sensitive and complex HR issues with discretion and tact. Proven leadership and management skills. Ability to inspire, motivate, and develop a high-performing HR team. Adaptable and flexible, with the ability to thrive in a fast-paced and dynamic environment and manage multiple priorities and deadlines. Proficient in Microsoft Office and HR systems and tools. Willingness and ability to travel within the region and to the corporate office. Hybrid is an option on occasion, with majority of work time spent in the regions served by role. ESSENTIAL FUNCTIONS: Provide strategic direction and guidance to the regional HR team and the regional leadership on all HR matters, such as talent acquisition, performance management, compensation and benefits, employee relations, diversity and inclusion, learning and development, and employee engagement. Serve as an executive in the region(s) served. Participate in regional executive leadership meetings, planning, and culture building activities. Oversee a Talent Relations team responsible for team member and provider relations as well as organizational effectiveness initiatives. Ensure the effective delivery of HR services and solutions to the regional team members and managers. Foster a culture of collaboration, trust, and excellence. Develop and implement HR plans and initiatives. Support the regional and organizational objectives and monitor and evaluate their outcomes and impact. Collaborate with the corporate HR functions, DEI, Talent Development/Carle Experience, Marketing and Communication, as well as other corporate functions to align the regional HR practices with the system-wide HR policies and standards. Ensure compliance with all applicable laws and regulations. Act as a liaison between the regional and corporate HR teams. Communicate and escalate any HR issues or concerns as appropriate. Analyze HR data and metrics. Provide insights and recommendations to the regional and corporate HR leadership on HR trends, challenges, and opportunities. Manage the regional HR budget and resources. Optimize the HR processes and systems to enhance efficiency and effectiveness. Represent the regional HR function in various internal and external forums. Build and maintain positive relationships with key stakeholders, such as regional and corporate leaders, employees, unions, vendors, and community partners. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. For more information: . Positions are not available for remote work in the state of Colorado. Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for Medical or Religious exemption will be permitted.
CCI Health & Wellness Services
Silver Spring, Maryland
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Position Summary The Director, Human Resources (HR) Talent Acquisition & Professional Development oversees the day-to-day operations of recruitment & staffing and employee training and development. The Director, Human Resources, under the direction of the Chief People Officer, is primarily responsible for successfully providing oversight, administration, and execution for day-to-day functions of their respective team to include full-life-cycle talent management: i.e., talent acquisition, onboarding, performance management, training, re-boarding, and off-boarding. The Director, HR coordinates provider and professional enrollment activities. Key Functions & Responsibilities Conducts the screening, evaluation, and interviewing process consistent with HR policies and guidelines. This includes, but may not be limited to, arranging interview schedules, obtaining credentials, conducting interviews, checking references, working with the internal credentialing team, onboarding new hires, etc. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Leads recruiting and interviewing processes for each open position in a rapidly growing environment; efficiently and effectively fills open positions. Assists with providing structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Provides oversight for onboarding, including conducting new employee orientation NEO surveys. Screens resumes and applicants; arranges interviews with hiring managers; prepares offer and/or rejection letters and appropriate follow-up with applicants. Conducts regular follow-up with managers to determine the effectiveness of recruitment efforts. Coordinates job description development. Creates ads, flyers, and mailings for job openings; posts and maintains openings on the job board. Prepares recruitment reports for weekly meetings. Develops and maintains a database and network of qualified resources to ensure adequate staffing pipelines. Initiates recruitment efforts with physicians in local residency programs. Prepares for and participates in recruitment events and career fairs. Oversees the maintenance of employee records for training (ex. CPR, OSHA, safety, and other mandatory training), certification, and licensure. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and CCI in community outreach efforts as appropriate. May conduct HR-related surveys and system implementations. Creates and delivers presentations for internal and external audiences. Performs other duties as assigned. PERFORMANCE EXPECTATIONS: Leads training initiatives - creates learning and development programs, tools, and initiatives that provide internal development and training opportunities for employees related to onboarding, compliance, organizational growth, and best practices. Provides structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Leads employee engagement, DEIA, and succession planning initiatives. Assists with the development, implementation, documentation, and administration of processes and procedures to ensure effective, efficient, and continuity of HR service delivery. Prepares human capital metrics and presentations of key findings to help guide decisions and mitigate risk. Assists with the design, implementation, and administration of wellness initiatives and programs. Assists with routine and recurring reporting. Working on-site is an essential duty for the job. Other duties as assigned. SKILLS AND ABILITIES: Thorough knowledge of State of Maryland and Federal employment-related laws, regulations, and HR best practices. Ability to act with integrity, professionalism, and confidentiality. Ability to prioritize time to meet deadlines for multiple projects. Proficiency with HRMS (e.g., HRIS, ATS, L&D, Performance Management); experience with ADP Workforce Now a plus. Strong analytical and problem-solving skills; demonstrable experience with analytics and metrics. Excellent active listening, negotiation, and presentation skills. Bilingual (fluency in Spanish) a plus. Competence to build and effectively manage interpersonal relationships across all levels of the company. Must be able to drive work collaboratively. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Must be customer-service-focused. Minimum Qualifications Bachelor's degree in business, HR, or related field; Masters preferred. 5 years of human resource management experience in talent acquisition and training and development preferred. Prior experience with an FQHC is a plus. Bilingual is a plus. Experience conducting internal interviews and investigations. Demonstrated experience in assessing and developing content and conducting virtual and in-person training. Prior supervisory experience with managing high-functioning teams preferred. SHRM-CP, PHR, or equivalent highly desired. Why Work at CCI? Extensive benefits plan Generous PTO Plan 403B Retirement Plan + Employer matchup to 4% Tuition Reimbursement Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under the Federal Tort Claims Act. CCI Health Services is an Equal Opportunity Employer Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George's Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
09/10/2024
Full time
CCI Health Services' mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone. Position Summary The Director, Human Resources (HR) Talent Acquisition & Professional Development oversees the day-to-day operations of recruitment & staffing and employee training and development. The Director, Human Resources, under the direction of the Chief People Officer, is primarily responsible for successfully providing oversight, administration, and execution for day-to-day functions of their respective team to include full-life-cycle talent management: i.e., talent acquisition, onboarding, performance management, training, re-boarding, and off-boarding. The Director, HR coordinates provider and professional enrollment activities. Key Functions & Responsibilities Conducts the screening, evaluation, and interviewing process consistent with HR policies and guidelines. This includes, but may not be limited to, arranging interview schedules, obtaining credentials, conducting interviews, checking references, working with the internal credentialing team, onboarding new hires, etc. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Leads recruiting and interviewing processes for each open position in a rapidly growing environment; efficiently and effectively fills open positions. Assists with providing structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Provides oversight for onboarding, including conducting new employee orientation NEO surveys. Screens resumes and applicants; arranges interviews with hiring managers; prepares offer and/or rejection letters and appropriate follow-up with applicants. Conducts regular follow-up with managers to determine the effectiveness of recruitment efforts. Coordinates job description development. Creates ads, flyers, and mailings for job openings; posts and maintains openings on the job board. Prepares recruitment reports for weekly meetings. Develops and maintains a database and network of qualified resources to ensure adequate staffing pipelines. Initiates recruitment efforts with physicians in local residency programs. Prepares for and participates in recruitment events and career fairs. Oversees the maintenance of employee records for training (ex. CPR, OSHA, safety, and other mandatory training), certification, and licensure. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and CCI in community outreach efforts as appropriate. May conduct HR-related surveys and system implementations. Creates and delivers presentations for internal and external audiences. Performs other duties as assigned. PERFORMANCE EXPECTATIONS: Leads training initiatives - creates learning and development programs, tools, and initiatives that provide internal development and training opportunities for employees related to onboarding, compliance, organizational growth, and best practices. Provides structure and oversight for full life cycle, talent management processes in alignment with strategic initiatives and workforce planning. Leads employee engagement, DEIA, and succession planning initiatives. Assists with the development, implementation, documentation, and administration of processes and procedures to ensure effective, efficient, and continuity of HR service delivery. Prepares human capital metrics and presentations of key findings to help guide decisions and mitigate risk. Assists with the design, implementation, and administration of wellness initiatives and programs. Assists with routine and recurring reporting. Working on-site is an essential duty for the job. Other duties as assigned. SKILLS AND ABILITIES: Thorough knowledge of State of Maryland and Federal employment-related laws, regulations, and HR best practices. Ability to act with integrity, professionalism, and confidentiality. Ability to prioritize time to meet deadlines for multiple projects. Proficiency with HRMS (e.g., HRIS, ATS, L&D, Performance Management); experience with ADP Workforce Now a plus. Strong analytical and problem-solving skills; demonstrable experience with analytics and metrics. Excellent active listening, negotiation, and presentation skills. Bilingual (fluency in Spanish) a plus. Competence to build and effectively manage interpersonal relationships across all levels of the company. Must be able to drive work collaboratively. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Must be customer-service-focused. Minimum Qualifications Bachelor's degree in business, HR, or related field; Masters preferred. 5 years of human resource management experience in talent acquisition and training and development preferred. Prior experience with an FQHC is a plus. Bilingual is a plus. Experience conducting internal interviews and investigations. Demonstrated experience in assessing and developing content and conducting virtual and in-person training. Prior supervisory experience with managing high-functioning teams preferred. SHRM-CP, PHR, or equivalent highly desired. Why Work at CCI? Extensive benefits plan Generous PTO Plan 403B Retirement Plan + Employer matchup to 4% Tuition Reimbursement Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance. Our providers are insured for malpractice under the Federal Tort Claims Act. CCI Health Services is an Equal Opportunity Employer Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George's Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.
The Chief Financial Officer (CFO) is a key member of the City's leadership team, responsible for managing the financial operations of the city. This position involves strategic financial planning, management of city funds, budgeting, accounting, and financial reporting. The CFO will ensure compliance with all local, state, and federal regulations and will provide leadership in optimizing the city's financial performance and strategic position. The Position The Chief Financial Officer (CFO) is a key member of the City leadership team, providing fiscal management critical to the City's operational success. The CFO will be a "hands-on" working Director experienced in all areas of finance, with an emphasis on proven expertise in the areas of budget, financial forecasting, and capital improvement planning and financing. Collaboration is a key organizational value; the CFO will work closely with City leadership and staff, and synthesize information from many avenues, including the City Administrator, department directors, staff, and outside agencies to effectively coordinate budgeting, forecasting, strategic plans, and financial resource management to achieve organizational objectives. The City is seeking a CFO who is solution-oriented, committed to public service, and adept at long-term strategic planning. The successful candidate will be responsible for leveraging an existing diverse revenue base while also identifying funding and financing strategies to address the City's long-term capital needs. The Ideal Candidate The Chief Financial Officer is an integral part of our City's executive team, providing critical strategic forecasting and resource management for the entire City. The ideal candidate will be a committed professional with a strong background in economics, including strategic planning, fiscal management, forecasting, and budgeting. They will be knowledgeable of municipal finances, operations, and infrastructure, and experienced in issuing municipal bonds. The successful candidate will be a resourceful and strategic thinker, with the ability to manage priorities in a dynamic environment and advise the City Administrator on financial matters. The ideal candidate must embody integrity and value teamwork. They should be a thoughtful coach and mentor, fostering a culture that encourages the training and development of the overall team. As a department leader, they must be confident and fair in their decisions, provide clear direction, and proactively solicit feedback and new ideas. Adept at developing relationships, the next CFO must demonstrate an ability to influence others through well-reasoned explanations and clear communication, and they must be an exceptional presenter. They should be personable, approachable, collaborative, team-oriented, and solution-focused. The City of Lafayette is a progressive organization that embraces diversity, equity, and inclusion, and the Chief Financial Officer will be expected to model these organizational and community values, as well as the City's core values of accountability, community focus, innovation, integrity, and teamwork. How to Apply Post Date: Aug 09, 2024 Application Deadline: Sep 06, 2024 Please visit the City's website to obtain more information about the title and to apply. 1290 S Public Rd Lafayette, CO United States
09/10/2024
Full time
The Chief Financial Officer (CFO) is a key member of the City's leadership team, responsible for managing the financial operations of the city. This position involves strategic financial planning, management of city funds, budgeting, accounting, and financial reporting. The CFO will ensure compliance with all local, state, and federal regulations and will provide leadership in optimizing the city's financial performance and strategic position. The Position The Chief Financial Officer (CFO) is a key member of the City leadership team, providing fiscal management critical to the City's operational success. The CFO will be a "hands-on" working Director experienced in all areas of finance, with an emphasis on proven expertise in the areas of budget, financial forecasting, and capital improvement planning and financing. Collaboration is a key organizational value; the CFO will work closely with City leadership and staff, and synthesize information from many avenues, including the City Administrator, department directors, staff, and outside agencies to effectively coordinate budgeting, forecasting, strategic plans, and financial resource management to achieve organizational objectives. The City is seeking a CFO who is solution-oriented, committed to public service, and adept at long-term strategic planning. The successful candidate will be responsible for leveraging an existing diverse revenue base while also identifying funding and financing strategies to address the City's long-term capital needs. The Ideal Candidate The Chief Financial Officer is an integral part of our City's executive team, providing critical strategic forecasting and resource management for the entire City. The ideal candidate will be a committed professional with a strong background in economics, including strategic planning, fiscal management, forecasting, and budgeting. They will be knowledgeable of municipal finances, operations, and infrastructure, and experienced in issuing municipal bonds. The successful candidate will be a resourceful and strategic thinker, with the ability to manage priorities in a dynamic environment and advise the City Administrator on financial matters. The ideal candidate must embody integrity and value teamwork. They should be a thoughtful coach and mentor, fostering a culture that encourages the training and development of the overall team. As a department leader, they must be confident and fair in their decisions, provide clear direction, and proactively solicit feedback and new ideas. Adept at developing relationships, the next CFO must demonstrate an ability to influence others through well-reasoned explanations and clear communication, and they must be an exceptional presenter. They should be personable, approachable, collaborative, team-oriented, and solution-focused. The City of Lafayette is a progressive organization that embraces diversity, equity, and inclusion, and the Chief Financial Officer will be expected to model these organizational and community values, as well as the City's core values of accountability, community focus, innovation, integrity, and teamwork. How to Apply Post Date: Aug 09, 2024 Application Deadline: Sep 06, 2024 Please visit the City's website to obtain more information about the title and to apply. 1290 S Public Rd Lafayette, CO United States
Los Angeles Unified School District
Los Angeles, California
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The salary range is $176,300 to $218,600/year. Placement within this range will be based on background and experience. APPLICATION FILING DATES Open Recruitment as of 7/24/2024 INFORMATION ABOUT LAUSD LAUSD is looking to fill our Chief Compliance Officer position with a seasoned professional who has a strong financial background and broad auditing experience; familiarity with concepts of budgeting and finance in California public education is highly desirable. We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world - ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in the city. BENEFITS We Offer an Extensive Benefits Package! Insurance: We offer a choice of several medical, dental, vision, and life insurance plans for you and your family. Retirement: Employees are members of the California Public Employee Retirement System (CalPERS). Vacation: Senior Management employees enjoy 24 days of paid vacation each year. Paid Holidays: Full time employees receive 13 paid days off each year. JOB DUTIES/RESPONSIBILITIES The newly appointed Chief Compliance Officer (CCO) will play a pivotal role in upholding the District's commitment to legal and regulatory compliance across the organization. Reporting directly to the Senior Advisor to the Superintendent, the Chief Compliance Officer will work to achieve a culture of compliance and transparency by: Overseeing and conducting risk assessments of District functions and formulating corresponding operational and financial audit plans Overseeing the development, review, and updates to District policies to ensure currency, relevance, and alignment with best practices in providing guidance to management staff Coordinating periodic internal auditing, compliance review, and monitoring activities to ensure that compliance issues within the District are being appropriately evaluated, investigated and reported Collaborating with procurement staff to strengthen compliance with contracting requirements Formulating District-wide compliance strategies, overseeing their implementation, and assessing their effectiveness Collaborating with key stakeholders and heads of divisions to execute compliance strategies and action plans Conducting internal compliance reviews and audits and monitoring activities to identify risks and establish and confirm implementation of necessary corrective actions Developing recommendations and guiding staff on compliance-related matters, and providing support relevant to compliance-related procedures Developing, coordinating, and participating in a multi-faceted educational and training programs focused on compliance related strategies and ensure that District staff are knowledgeable of and comply with pertinent federal and state statutes An initial focus of this role will include working with the Procurement team to assure compliance with State statutes, Board rules, and District policies relating to procurement and contracts. Use this link to view the complete job description. MINIMUM REQUIREMENTS Experience: Five years of management experience in at least two of the following areas: auditing, risk assessment, budget, compliance, or other related areas in a public organization. Experience in a K-12 school district or other public educational institution is preferable. Education: Graduation from a recognized college or university, preferably with a major in business administration, accounting, public administration, educational administration, or a related field. An advanced degree in business administration, accounting, public administration, educational administration, or a related field is preferable. DESIRABLE QUALIFICATIONS An ideal candidate for this role is an experienced business leader with an extensive background in finance and broad auditing expertise - familiarity with concepts of budgeting and finance in California public education is highly desirable. This individual will possess strong knowledge of local, state, and federal financial laws, especially in relation to California public education; will have expertise in risk assessment and operational controls development; and will demonstrate an aptitude for policy and procedure development. The candidate will have superior management skills, will be a self-starter with the ability to manage a challenging and demanding workload, and will have considerable experience implementing business best practices; preferably within a K-12 school district. The successful candidates will be an analytical thinker with skill in interpreting and presenting complex data effectively and will have exceptional interpersonal skills and excellent oral and written communications skills; she or he must be able to write effectively, and present analysis and conclusions in a persuasive manner. EMPLOYMENT SELECTION PROCESS If you believe that you have what it takes to be successful and thrive in this position, we would like to know more about you. Interested applicants, please apply through our online application system. Once you have logged into our application system, attach and submit your cover letter and resume. Please ensure that your resume and cover letter clearly indicate the extent of your professional experience and expertise as it relates to this position. Additionally, you should indicate how your background and your skill set match that described for our successful candidate, as only those candidates who most closely match our description of a successful candidate, will be invited to move forward in this selection process. If you have any questions please contact Brittany Goins at . Please be sure to include correspondence as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder. APPLICATION PROCESS DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Please contact us at or email us at for assistance. To find out whether the application deadline has been extended, visit the website at: . ADDITIONAL POSTING INFORMATION As this is a Senior Management recruitment, successful candidates are placed on a hiring (eligibility) list in alphabetic name order. Hiring departments may make job offers to anyone on the Eligibility List. Eligibility Lists are typically active for 12 months. The hiring list resulting from this selection process may be used to fill open positions in related job classifications. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call for more information. The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying.
09/10/2024
Full time
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: The salary range is $176,300 to $218,600/year. Placement within this range will be based on background and experience. APPLICATION FILING DATES Open Recruitment as of 7/24/2024 INFORMATION ABOUT LAUSD LAUSD is looking to fill our Chief Compliance Officer position with a seasoned professional who has a strong financial background and broad auditing experience; familiarity with concepts of budgeting and finance in California public education is highly desirable. We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world - ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in the city. BENEFITS We Offer an Extensive Benefits Package! Insurance: We offer a choice of several medical, dental, vision, and life insurance plans for you and your family. Retirement: Employees are members of the California Public Employee Retirement System (CalPERS). Vacation: Senior Management employees enjoy 24 days of paid vacation each year. Paid Holidays: Full time employees receive 13 paid days off each year. JOB DUTIES/RESPONSIBILITIES The newly appointed Chief Compliance Officer (CCO) will play a pivotal role in upholding the District's commitment to legal and regulatory compliance across the organization. Reporting directly to the Senior Advisor to the Superintendent, the Chief Compliance Officer will work to achieve a culture of compliance and transparency by: Overseeing and conducting risk assessments of District functions and formulating corresponding operational and financial audit plans Overseeing the development, review, and updates to District policies to ensure currency, relevance, and alignment with best practices in providing guidance to management staff Coordinating periodic internal auditing, compliance review, and monitoring activities to ensure that compliance issues within the District are being appropriately evaluated, investigated and reported Collaborating with procurement staff to strengthen compliance with contracting requirements Formulating District-wide compliance strategies, overseeing their implementation, and assessing their effectiveness Collaborating with key stakeholders and heads of divisions to execute compliance strategies and action plans Conducting internal compliance reviews and audits and monitoring activities to identify risks and establish and confirm implementation of necessary corrective actions Developing recommendations and guiding staff on compliance-related matters, and providing support relevant to compliance-related procedures Developing, coordinating, and participating in a multi-faceted educational and training programs focused on compliance related strategies and ensure that District staff are knowledgeable of and comply with pertinent federal and state statutes An initial focus of this role will include working with the Procurement team to assure compliance with State statutes, Board rules, and District policies relating to procurement and contracts. Use this link to view the complete job description. MINIMUM REQUIREMENTS Experience: Five years of management experience in at least two of the following areas: auditing, risk assessment, budget, compliance, or other related areas in a public organization. Experience in a K-12 school district or other public educational institution is preferable. Education: Graduation from a recognized college or university, preferably with a major in business administration, accounting, public administration, educational administration, or a related field. An advanced degree in business administration, accounting, public administration, educational administration, or a related field is preferable. DESIRABLE QUALIFICATIONS An ideal candidate for this role is an experienced business leader with an extensive background in finance and broad auditing expertise - familiarity with concepts of budgeting and finance in California public education is highly desirable. This individual will possess strong knowledge of local, state, and federal financial laws, especially in relation to California public education; will have expertise in risk assessment and operational controls development; and will demonstrate an aptitude for policy and procedure development. The candidate will have superior management skills, will be a self-starter with the ability to manage a challenging and demanding workload, and will have considerable experience implementing business best practices; preferably within a K-12 school district. The successful candidates will be an analytical thinker with skill in interpreting and presenting complex data effectively and will have exceptional interpersonal skills and excellent oral and written communications skills; she or he must be able to write effectively, and present analysis and conclusions in a persuasive manner. EMPLOYMENT SELECTION PROCESS If you believe that you have what it takes to be successful and thrive in this position, we would like to know more about you. Interested applicants, please apply through our online application system. Once you have logged into our application system, attach and submit your cover letter and resume. Please ensure that your resume and cover letter clearly indicate the extent of your professional experience and expertise as it relates to this position. Additionally, you should indicate how your background and your skill set match that described for our successful candidate, as only those candidates who most closely match our description of a successful candidate, will be invited to move forward in this selection process. If you have any questions please contact Brittany Goins at . Please be sure to include correspondence as an approved sender so that messages aren't accidentally placed into your spam/junk e-mail folder. APPLICATION PROCESS DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION? Please contact us at or email us at for assistance. To find out whether the application deadline has been extended, visit the website at: . ADDITIONAL POSTING INFORMATION As this is a Senior Management recruitment, successful candidates are placed on a hiring (eligibility) list in alphabetic name order. Hiring departments may make job offers to anyone on the Eligibility List. Eligibility Lists are typically active for 12 months. The hiring list resulting from this selection process may be used to fill open positions in related job classifications. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call for more information. The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying.
HR Data Reporting Analyst (DPW) At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting expires: Open Until Filled Salary: $42,000 - $58,000 General Description and Classification Standards Performs seasoned-level reporting and analysis work in support of HR & Business unit/departmental research, performance reporting, operations management, and departmental operations. Plans and executes projects to study operations effectiveness or trends. Designs and prepares reports by accessing databases or by consolidating data from multiple sources. Lays out report formats and produces reports. Summarizes data and provides commentary or observations based on analysis. Position performs data entry in support of and to develop required reports. Sources of data may be enterprise systems, complex spreadsheets, databases, etc. requiring specialized expertise or training in pivot tables, and data mining of HRIS/Oracle Cloud-type databases. Note: This position will work as an active member of the HR team and will need to be able to automate monthly transactional (e.g., headcount, open position, turnover, and NPS) reports. This role may also lead other related administrative or operations processes within the organization provided they have a similar level of professional challenge. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Receives assignments and plans for data collection and analysis for assigned departmental functions or activities. Designs custom reports and data displays for projects and standard report formats for ongoing functions based on organizational needs for information. Reviews assigned operating records and/or databases for quality. Identifies processes or reporting functions that do not provide the necessary level of completeness, detail, or accuracy. Designs standard report formats based on organizational needs for information. Retrieves and summarizes data from various information systems for inclusion into research or operating reports. Writes queries in the appropriate reporting language. Reviews monthly operating statistics and operating data and prepares operating reports. Leads or participates in internal and external research projects by collecting, reviewing, and summarizing results. Generates reports, presentations, graphics, forms, and other documents to demonstrate information flow and project results. Presents periodic reports or special projects to internal and external organizational departments. Interacts with line staff, managers, and supervisors when conducting studies, surveys, or audits. Performs other duties related to the maintenance and operation of administrative and information systems related to the area of assignment. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Prepares reports of data results, presenting and explaining findings to peers to include senior leadership. Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. Engage with staff to ensure data strategies and products are tailored to their needs and contributes to the overall success of the department.
09/10/2024
Full time
HR Data Reporting Analyst (DPW) At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build, and improve our City's infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting expires: Open Until Filled Salary: $42,000 - $58,000 General Description and Classification Standards Performs seasoned-level reporting and analysis work in support of HR & Business unit/departmental research, performance reporting, operations management, and departmental operations. Plans and executes projects to study operations effectiveness or trends. Designs and prepares reports by accessing databases or by consolidating data from multiple sources. Lays out report formats and produces reports. Summarizes data and provides commentary or observations based on analysis. Position performs data entry in support of and to develop required reports. Sources of data may be enterprise systems, complex spreadsheets, databases, etc. requiring specialized expertise or training in pivot tables, and data mining of HRIS/Oracle Cloud-type databases. Note: This position will work as an active member of the HR team and will need to be able to automate monthly transactional (e.g., headcount, open position, turnover, and NPS) reports. This role may also lead other related administrative or operations processes within the organization provided they have a similar level of professional challenge. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Receives assignments and plans for data collection and analysis for assigned departmental functions or activities. Designs custom reports and data displays for projects and standard report formats for ongoing functions based on organizational needs for information. Reviews assigned operating records and/or databases for quality. Identifies processes or reporting functions that do not provide the necessary level of completeness, detail, or accuracy. Designs standard report formats based on organizational needs for information. Retrieves and summarizes data from various information systems for inclusion into research or operating reports. Writes queries in the appropriate reporting language. Reviews monthly operating statistics and operating data and prepares operating reports. Leads or participates in internal and external research projects by collecting, reviewing, and summarizing results. Generates reports, presentations, graphics, forms, and other documents to demonstrate information flow and project results. Presents periodic reports or special projects to internal and external organizational departments. Interacts with line staff, managers, and supervisors when conducting studies, surveys, or audits. Performs other duties related to the maintenance and operation of administrative and information systems related to the area of assignment. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Prepares reports of data results, presenting and explaining findings to peers to include senior leadership. Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks for key performance metrics. Engage with staff to ensure data strategies and products are tailored to their needs and contributes to the overall success of the department.
Intercontinental Hotels Group
San Francisco, California
Security Officer - InterContinental Mark Hopkins Hotel Brand: InterContinental Location: United States, California, San Francisco A little taste of your day-to-day: Every day is different, but you'll mostly be: Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Complete documented reports in accordance with Company and hotel policies and procedures. Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. Patrol and inspect with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds. Monitor surveillance cameras and check areas for unauthorized persons or vehicles and coordinate towing of vehicles, unlocked doors and fire and safety hazards and document all actions. Maintain the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests. Ensure all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required. Escort staff and guest to car if requested. Inspect purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property. Perform other duties as assigned; such as may handle deliveries received during non-business hours. What We need from you: High school diploma or equivalent, plus two (2) years of Security Operations Center experience or Hotel security experience. Must speak fluent English. Other languages preferred. Certification in California Guard Card is required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired. Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes. Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs. Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds. Frequently standing up and moving about the facility. Frequently handling objects and equipment to secure the facility. Frequently bending, stooping, and kneeling. Communication skills are utilized a significant amount of time when interacting with the guests and employees. Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures. May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay range for this role is $21.00 - $26.00 . This range is only applicable for jobs to be performed at InterContinental Mark Hopkins . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. You can apply for this role through the link below (or through internal career site if you are a current employee). Application Deadline: 09/20/24 So, join us and you'll become part of our ever-growing global family. Who we are: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
09/10/2024
Full time
Security Officer - InterContinental Mark Hopkins Hotel Brand: InterContinental Location: United States, California, San Francisco A little taste of your day-to-day: Every day is different, but you'll mostly be: Record necessary and pertinent incident reports or information to police and fire agencies involving investigations and to Corporate Legal department, Corporate Claims Management department, insurance agencies and outside attorneys to assist in case evaluation, settlement or defense involving lawsuits against the Company. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Hotel Management Group and Corporate Risk Management and Legal department. Assist in training/educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security, and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. Schedule preventative maintenance and repairs to security equipment or hotel property as needed and ensure that equipment is prepared and operational for the following day's work. Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction. Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent/minimize the loss from theft and other safety risk or litigation against the hotel. Complete documented reports in accordance with Company and hotel policies and procedures. Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards. Patrol and inspect with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances and outside building and grounds. Monitor surveillance cameras and check areas for unauthorized persons or vehicles and coordinate towing of vehicles, unlocked doors and fire and safety hazards and document all actions. Maintain the Security procedures and audit/department logs that may include lost and found, storing guests' valuables, key control, emergency procedures, health and safety hazard procedures for all employees and guests. Ensure all guest room doors are secured and assist guest with room access and moving/removing guest possessions or inventory if required. Escort staff and guest to car if requested. Inspect purses, packages or bags of employees if designated by management and employees work identification and accuracy of employee time cards as they arrive/leave the property. Perform other duties as assigned; such as may handle deliveries received during non-business hours. What We need from you: High school diploma or equivalent, plus two (2) years of Security Operations Center experience or Hotel security experience. Must speak fluent English. Other languages preferred. Certification in California Guard Card is required. Certified CPR, First Aid instructor and training in law enforcement techniques may be required or highly desired. Working knowledge of local laws, investigation methods, OSHA requirements and fire codes and life safety codes. Problem solving, reasoning, motivating, organizational and training abilities are used when an emergency situation occurs. Carrying, lifting, pushing and/or pulling items weighing up to 50-100 pounds. Frequently standing up and moving about the facility. Frequently handling objects and equipment to secure the facility. Frequently bending, stooping, and kneeling. Communication skills are utilized a significant amount of time when interacting with the guests and employees. Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read safety and security procedures. May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay range for this role is $21.00 - $26.00 . This range is only applicable for jobs to be performed at InterContinental Mark Hopkins . This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. You can apply for this role through the link below (or through internal career site if you are a current employee). Application Deadline: 09/20/24 So, join us and you'll become part of our ever-growing global family. Who we are: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
09/10/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
09/10/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Location: On site in Memphis, TN., Lafayette, LA., Birmingham, AL., Miami Lakes, FL., or Charolotte, NC. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary : This position is the most senior officer whose organization has end to end responsibility for developing the vision, strategy and implementation of all activities within Fraud Protection Services for First Horizon. The candidate must be able to lead multiple teams that balance directly impacting our customers while also developing/implementing strategies that mitigate risk and ensure compliance with federal and state regulations. This leader also serves as the expert to provide senior executives with recommendations on strategies and tactics to meet business objectives while managing client friction. The position has broad interface with internal and external stakeholders, regulators and vendors to establish communication, cooperation and risk management related to First Horizon. Also, this position provides senior level leadership to subordinates to define strategies, goals and review of performance. This individual is viewed as a strong leader with critical thinking skills and the ability to communicate with all levels of the Bank. Essential Duties and Responsibilities: Provides vision and leadership for developing and implementing critical actions across fraud risk strategy, fraud prevention, fraud hotline, claims/disputes, and investigations which must balance customer impacts with overall risk/losses to the Bank. Partners with executives, business leaders, support areas, external partners, regulators, and auditors to establish the strategic direction for Fraud Protection Services. Responsible for developing a strategy that is flexible given that fast-paced environment all financial institutions are facing in fraud. Provides internal consulting on the fraud impacts from new products or changes to existing bank products. Possess strong influencing and interpersonal skills to implement change and move the organization forward by communicating logical and convincing justifications including lessons learned that ultimately build support. Stays abreast of industry, regulatory and company changes/trends as they relate to financial services, information management, fraud and process efficiencies; seeks out and maintains external relationships and alliances; proactively assesses the present and future impact to the Bank; keeps executives and senior leadership informed. Demonstrates an in-depth knowledge of fraud systems and applications across multiple core operating areas. Leads efforts to analyze the needs of various business units and leverages specific knowledge to recommend solutions that meet business objectives. Develops a very strong working relationship with Risk and Compliance Leads highly visible projects that require collaboration with multiple stakeholders to develop and implement change activity. Promotes ethics and compliance; identifies opportunities and takes action to enhance compliance within the organization; completes internally testing to ensure compliance. Responsible for interviewing, hiring, planning, assigning work, appraising performance, progressive discipline and resolving problems. Provides leadership, direction and growth opportunities to members of the organization in accordance with the Company's policies and applicable laws. Education and/or Work Experience Requirements: Bachelor's Degree required; Masters Degree preferred or combination of education and work experience. Minimum of 8-10 years of industry experience required; 10+ years preferred Must have minimum of 8-10 years of personnel management experience. Must have 8-10 years of payment or deposit experience Physical Requirements: Must be able to travel domestically as required for site visits, etc. Hours: Monday - Friday / 8:00 AM - 5:00 PM About Us: First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights: Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us: Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
09/10/2024
Full time
Location: On site in Memphis, TN., Lafayette, LA., Birmingham, AL., Miami Lakes, FL., or Charolotte, NC. At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. Summary : This position is the most senior officer whose organization has end to end responsibility for developing the vision, strategy and implementation of all activities within Fraud Protection Services for First Horizon. The candidate must be able to lead multiple teams that balance directly impacting our customers while also developing/implementing strategies that mitigate risk and ensure compliance with federal and state regulations. This leader also serves as the expert to provide senior executives with recommendations on strategies and tactics to meet business objectives while managing client friction. The position has broad interface with internal and external stakeholders, regulators and vendors to establish communication, cooperation and risk management related to First Horizon. Also, this position provides senior level leadership to subordinates to define strategies, goals and review of performance. This individual is viewed as a strong leader with critical thinking skills and the ability to communicate with all levels of the Bank. Essential Duties and Responsibilities: Provides vision and leadership for developing and implementing critical actions across fraud risk strategy, fraud prevention, fraud hotline, claims/disputes, and investigations which must balance customer impacts with overall risk/losses to the Bank. Partners with executives, business leaders, support areas, external partners, regulators, and auditors to establish the strategic direction for Fraud Protection Services. Responsible for developing a strategy that is flexible given that fast-paced environment all financial institutions are facing in fraud. Provides internal consulting on the fraud impacts from new products or changes to existing bank products. Possess strong influencing and interpersonal skills to implement change and move the organization forward by communicating logical and convincing justifications including lessons learned that ultimately build support. Stays abreast of industry, regulatory and company changes/trends as they relate to financial services, information management, fraud and process efficiencies; seeks out and maintains external relationships and alliances; proactively assesses the present and future impact to the Bank; keeps executives and senior leadership informed. Demonstrates an in-depth knowledge of fraud systems and applications across multiple core operating areas. Leads efforts to analyze the needs of various business units and leverages specific knowledge to recommend solutions that meet business objectives. Develops a very strong working relationship with Risk and Compliance Leads highly visible projects that require collaboration with multiple stakeholders to develop and implement change activity. Promotes ethics and compliance; identifies opportunities and takes action to enhance compliance within the organization; completes internally testing to ensure compliance. Responsible for interviewing, hiring, planning, assigning work, appraising performance, progressive discipline and resolving problems. Provides leadership, direction and growth opportunities to members of the organization in accordance with the Company's policies and applicable laws. Education and/or Work Experience Requirements: Bachelor's Degree required; Masters Degree preferred or combination of education and work experience. Minimum of 8-10 years of industry experience required; 10+ years preferred Must have minimum of 8-10 years of personnel management experience. Must have 8-10 years of payment or deposit experience Physical Requirements: Must be able to travel domestically as required for site visits, etc. Hours: Monday - Friday / 8:00 AM - 5:00 PM About Us: First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Benefit Highlights: Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Follow Us: Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Chief Information Security Officer (CISO) - 14793 Country: United States Job ID: 41119 Department: Information Technology Experience Level: EXECUTIVE Employment Status: FULL_TIME Workplace Type: Remote Infor is seeking an experienced Chief Information Security Officer (CISO) to lead the vision and strategy for Infor's cybersecurity program. The CISO will lead the Information Security Office, which is tasked to deliver high-value security capabilities across both Infor's corporate and product environments. As a member of the executive team, the CISO will partner with business leaders to execute strategic plans to ensure effective and secure delivery of Infor products to a global customer base. A day in the life typically includes: Develop, implement, and mature a comprehensive cybersecurity strategy that aligns to and supports Infor's vision. Lead a global team of cyber professionals to strengthen partnerships with business and product teams and profitably manage the business's cyber risk. Mentor and develop talent across your team to enable individuals to reach their full potential. Support a culture of security being a value-added partner to the product and business teams. Partner with legal, compliance, and data privacy teams to navigate a complex global regulatory environment and action strategies to ensure compliance. Support sales and product teams in educating our customers on Infor's strategy and commitment to security. Develop and maintain strong internal and external knowledge networks to constantly learn and bring back best practices to the organization. Required skills: A desire to innovate and challenge. A risk-adjusted mindset that highlights profitable solutions to managing cybersecurity challenges. Demonstrable skills and knowledge in managing security programs for SaaS products. A strong desire to lead and develop people on your team. A customer focus and drive to serve the business and our customers. Previous experience as a CISO for a large, tech-forward organization. Excellent communication skills and the ability to adapt your communication style across various audiences - technical, executive, customer. A willingness to travel and engage in-person with a global team and customer base. About Infor: Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage. At Infor we value your privacy that's why we created a policy that you can read here.
09/10/2024
Full time
Chief Information Security Officer (CISO) - 14793 Country: United States Job ID: 41119 Department: Information Technology Experience Level: EXECUTIVE Employment Status: FULL_TIME Workplace Type: Remote Infor is seeking an experienced Chief Information Security Officer (CISO) to lead the vision and strategy for Infor's cybersecurity program. The CISO will lead the Information Security Office, which is tasked to deliver high-value security capabilities across both Infor's corporate and product environments. As a member of the executive team, the CISO will partner with business leaders to execute strategic plans to ensure effective and secure delivery of Infor products to a global customer base. A day in the life typically includes: Develop, implement, and mature a comprehensive cybersecurity strategy that aligns to and supports Infor's vision. Lead a global team of cyber professionals to strengthen partnerships with business and product teams and profitably manage the business's cyber risk. Mentor and develop talent across your team to enable individuals to reach their full potential. Support a culture of security being a value-added partner to the product and business teams. Partner with legal, compliance, and data privacy teams to navigate a complex global regulatory environment and action strategies to ensure compliance. Support sales and product teams in educating our customers on Infor's strategy and commitment to security. Develop and maintain strong internal and external knowledge networks to constantly learn and bring back best practices to the organization. Required skills: A desire to innovate and challenge. A risk-adjusted mindset that highlights profitable solutions to managing cybersecurity challenges. Demonstrable skills and knowledge in managing security programs for SaaS products. A strong desire to lead and develop people on your team. A customer focus and drive to serve the business and our customers. Previous experience as a CISO for a large, tech-forward organization. Excellent communication skills and the ability to adapt your communication style across various audiences - technical, executive, customer. A willingness to travel and engage in-person with a global team and customer base. About Infor: Infor is a global leader in business cloud software products for companies in industry-specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the webpage. At Infor we value your privacy that's why we created a policy that you can read here.
Introduction The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System. The System is a multi-employer, public employees' benefit retirement system composed of twelve (12) separate retirement and pension systems with additional plan components, covering approximately 245,000 active members and more than 160,000 retirees and beneficiaries. The Agency is seeking to fill a senior level Chief Financial Officer position which will serve on the leadership team and report to the Executive Director. This position requires being in the office at least 3 days per week. This position is a Management Service and will serve at the pleasure of the Appointing Authority. GRADE 24 LOCATION OF POSITION Maryland State Retirement Agency 120 East Baltimore Street Baltimore, MD 21202 Main Purpose of Job The main purpose of this position is to: Provide leadership, administration, direction and guidance for all accounting, budgetary and procurement functions of the Agency through oversight of operations relating to Fiscal Accounting, General Accounting, Budget and Procurement. Ensure quality and timeliness of work product and productivity of team. Serve in an advisory capacity to the Executive Director and Senior Staff. Research, develop, and recommend policy for review by the Executive Leadership Team and approval by Executive Director and the Board of Trustees. Implement procedures and internal controls to ensure compliance with laws, rules and regulations as they relate to finance and investment accounting. Perform special projects as directed by the Executive Director. Serve as a resource to all programs within the State Retirement Agency. Candidates for this position must have excellent interpersonal, oral, and written communication skills & strong listening skills. POSITION DUTIES This position will: Provide leadership, administration, direction and guidance for all accounting, budgeting, and procurement functions of the Agency. Serve in an advisory capacity to the Executive Director and senior Agency management staff. Research, develop and recommend policy for review by the Executive Leadership Team for subsequent approval by the Executive Director and the Board of Trustees. Implement procedures and internal controls to ensure compliance with laws, rules and regulations as they relate to budget, finance and human resources. Be responsible for all activities related to ensuring proper internal controls over and accountability for Agency assets; timely, accurate collection and recordation of SRA revenues; and timely, accurate discharge and recordation of SRA obligations. Be responsible for the efficient and effective use of Agency resources to meet the Agency's authorized operational needs in compliance with applicable laws, rules and regulations. Review, analyze and, when appropriate, submit recommendations for improvement of, new accounting standards under review by the emerging issues task forces of the various national accounting standards setting organizations (e.g., AICPA, GASB). Perform special projects and other duties as assigned by the Executive Director. Be responsible for ensuring timely, efficient and accurate completion. Examples of the types of special projects typically assigned might include: Initiating, reviewing, analyzing & commenting on proposed new legislation to identify and quantify potential fiscal or operational impact. Reviewing, analyzing, & commenting on proposed new actuarial funding alternatives to identify and quantify potential fiscal or operational impact. Serving on statewide and ad hoc policy committees & study groups to review, analyze, and resolve operational imperatives. MINIMUM QUALIFICATIONS Education: A bachelor's degree in business from an accredited college or university. Experience: Twelve (12) years of experience in financial accounting with a CPA license. Five (5) or more years of supervisory experience. DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to candidates with: Current or prior experience with the State of Maryland financial systems preferable; Exposure to pensions and financial services; Procurement experience; General ledger accounting experience; Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint. SELECTION PROCESS Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be referred to the hiring authority and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. Due to the confidential nature of the work, selected candidates must undergo and pass a background check. EXAMINATION PROCESS The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS The online application process is STRONGLY preferred. If online access is not available, you may mail a paper application and supplemental questionnaire (by the closing date) to: DBM/Recruitment & Examination Division 301 West Preston Street, Room 608 Baltimore, MD 21201 Please include a cover letter and resume. All mailed documents must include the applicant's name and the job number and must be received by the closing date. Resumes will NOT be accepted in lieu of completing the application. If you have any questions concerning the recruitment process for this position, please contact the DBM Recruitment and Examination Division at or , MD TTY Users: call via Maryland Relay 1-. As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.
09/10/2024
Full time
Introduction The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System. The System is a multi-employer, public employees' benefit retirement system composed of twelve (12) separate retirement and pension systems with additional plan components, covering approximately 245,000 active members and more than 160,000 retirees and beneficiaries. The Agency is seeking to fill a senior level Chief Financial Officer position which will serve on the leadership team and report to the Executive Director. This position requires being in the office at least 3 days per week. This position is a Management Service and will serve at the pleasure of the Appointing Authority. GRADE 24 LOCATION OF POSITION Maryland State Retirement Agency 120 East Baltimore Street Baltimore, MD 21202 Main Purpose of Job The main purpose of this position is to: Provide leadership, administration, direction and guidance for all accounting, budgetary and procurement functions of the Agency through oversight of operations relating to Fiscal Accounting, General Accounting, Budget and Procurement. Ensure quality and timeliness of work product and productivity of team. Serve in an advisory capacity to the Executive Director and Senior Staff. Research, develop, and recommend policy for review by the Executive Leadership Team and approval by Executive Director and the Board of Trustees. Implement procedures and internal controls to ensure compliance with laws, rules and regulations as they relate to finance and investment accounting. Perform special projects as directed by the Executive Director. Serve as a resource to all programs within the State Retirement Agency. Candidates for this position must have excellent interpersonal, oral, and written communication skills & strong listening skills. POSITION DUTIES This position will: Provide leadership, administration, direction and guidance for all accounting, budgeting, and procurement functions of the Agency. Serve in an advisory capacity to the Executive Director and senior Agency management staff. Research, develop and recommend policy for review by the Executive Leadership Team for subsequent approval by the Executive Director and the Board of Trustees. Implement procedures and internal controls to ensure compliance with laws, rules and regulations as they relate to budget, finance and human resources. Be responsible for all activities related to ensuring proper internal controls over and accountability for Agency assets; timely, accurate collection and recordation of SRA revenues; and timely, accurate discharge and recordation of SRA obligations. Be responsible for the efficient and effective use of Agency resources to meet the Agency's authorized operational needs in compliance with applicable laws, rules and regulations. Review, analyze and, when appropriate, submit recommendations for improvement of, new accounting standards under review by the emerging issues task forces of the various national accounting standards setting organizations (e.g., AICPA, GASB). Perform special projects and other duties as assigned by the Executive Director. Be responsible for ensuring timely, efficient and accurate completion. Examples of the types of special projects typically assigned might include: Initiating, reviewing, analyzing & commenting on proposed new legislation to identify and quantify potential fiscal or operational impact. Reviewing, analyzing, & commenting on proposed new actuarial funding alternatives to identify and quantify potential fiscal or operational impact. Serving on statewide and ad hoc policy committees & study groups to review, analyze, and resolve operational imperatives. MINIMUM QUALIFICATIONS Education: A bachelor's degree in business from an accredited college or university. Experience: Twelve (12) years of experience in financial accounting with a CPA license. Five (5) or more years of supervisory experience. DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to candidates with: Current or prior experience with the State of Maryland financial systems preferable; Exposure to pensions and financial services; Procurement experience; General ledger accounting experience; Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint. SELECTION PROCESS Please make sure that you provide sufficient information on your application to show that you meet the minimum for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be referred to the hiring authority and placed on the employment (eligible) list for at least one year. This list will be used by the hiring agency to select employees. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. Due to the confidential nature of the work, selected candidates must undergo and pass a background check. EXAMINATION PROCESS The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS The online application process is STRONGLY preferred. If online access is not available, you may mail a paper application and supplemental questionnaire (by the closing date) to: DBM/Recruitment & Examination Division 301 West Preston Street, Room 608 Baltimore, MD 21201 Please include a cover letter and resume. All mailed documents must include the applicant's name and the job number and must be received by the closing date. Resumes will NOT be accepted in lieu of completing the application. If you have any questions concerning the recruitment process for this position, please contact the DBM Recruitment and Examination Division at or , MD TTY Users: call via Maryland Relay 1-. As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply.
Good Samaritan Society
International Falls, Minnesota
Job Description Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inter Falls Location: International Falls, MN Address: 2201 Keenan Dr, International Falls, MN 56649, USA Shift: Day Job Schedule: Full time Weekly Hours: 40.00 Department Details $20,000 Sign-on Bonus Relocation Available! Job Summary This position is responsible for the overall leadership and management of the location, including meeting established goals and outcomes, ensuring regulatory and organization compliance, directing and coordinating work, financial and operational stability, and demonstrating leadership. Manages Resident Service: Communicates, interacts and responds to customers effectively and accurately. Proactively communicates any necessary changes, issues and concerns to families, staff and other members of the medical community. Responds quickly and openly to resident's physical, mental and needs and assures they are being met by self or others. Ensures effective marketing and communication for all service levels. Is accessible and practices active listening. Manages Risk: Assigns responsibility to an individual(s) for the daily management of infection prevention and control activities. Provides equipment/supplies and access to information needed to support the infection prevention and control program. Sets expectations for the collection and use of data and information to monitor and control infections. Responsible to create and maintain a culture of safety. Ensures a safety program is in place with scheduled inspections making corrections as necessary. Provides equipment and supplies to ensure a safe environment. Assures resident rights are protected and that all residents, families and significant others are made aware of those rights. Ensures HIPAA compliance. Responsible for ensuring a Quality Assurance Performance Improvement (QAPI) Program is in place. Assigns responsibility to an individual(s) for the daily management of QAPI. Ensures the leadership of monthly QAPI committee meetings. Sponsors performance improvement projects and reviews, approves or rejects performance improvement team findings and recommendations. Provides access to information needed to support quality assurance performance improvement and provides equipment and supplies to support QAPI efforts. The Administrator is the Compliance Liaison of the facility, with a responsibility to support the Chief Compliance Officer in carrying out the Compliance Program. Manages Communication and Documentation: Expresses ideas clearly, concisely and effectively both orally and in writing. Requests ongoing feedback on task performance. Communicates upward and downward within the organization appropriately and in a timely fashion. Ensures documentation and reports are completed as required by regulations and/or policy and procedure. Seeks clarification of assignments and asks questions when needed. Keeps supervisor informed and follows chain of command as appropriate when reporting issues or concerns. Manages Financial and operational objectives: Works with department teams, and consultants to oversee operations of the campus. Qualifications A Bachelor's degree is strongly preferred, preferably in healthcare administration, including course work in business and human resources. Location will determine experience required. The ability to be a licensed as a Nursing Home Administrator in the state of practice is required. Other licenses as appropriate by state requirements and facility needs. Benefits The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: General Administration Featured: No
09/10/2024
Full time
Job Description Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Inter Falls Location: International Falls, MN Address: 2201 Keenan Dr, International Falls, MN 56649, USA Shift: Day Job Schedule: Full time Weekly Hours: 40.00 Department Details $20,000 Sign-on Bonus Relocation Available! Job Summary This position is responsible for the overall leadership and management of the location, including meeting established goals and outcomes, ensuring regulatory and organization compliance, directing and coordinating work, financial and operational stability, and demonstrating leadership. Manages Resident Service: Communicates, interacts and responds to customers effectively and accurately. Proactively communicates any necessary changes, issues and concerns to families, staff and other members of the medical community. Responds quickly and openly to resident's physical, mental and needs and assures they are being met by self or others. Ensures effective marketing and communication for all service levels. Is accessible and practices active listening. Manages Risk: Assigns responsibility to an individual(s) for the daily management of infection prevention and control activities. Provides equipment/supplies and access to information needed to support the infection prevention and control program. Sets expectations for the collection and use of data and information to monitor and control infections. Responsible to create and maintain a culture of safety. Ensures a safety program is in place with scheduled inspections making corrections as necessary. Provides equipment and supplies to ensure a safe environment. Assures resident rights are protected and that all residents, families and significant others are made aware of those rights. Ensures HIPAA compliance. Responsible for ensuring a Quality Assurance Performance Improvement (QAPI) Program is in place. Assigns responsibility to an individual(s) for the daily management of QAPI. Ensures the leadership of monthly QAPI committee meetings. Sponsors performance improvement projects and reviews, approves or rejects performance improvement team findings and recommendations. Provides access to information needed to support quality assurance performance improvement and provides equipment and supplies to support QAPI efforts. The Administrator is the Compliance Liaison of the facility, with a responsibility to support the Chief Compliance Officer in carrying out the Compliance Program. Manages Communication and Documentation: Expresses ideas clearly, concisely and effectively both orally and in writing. Requests ongoing feedback on task performance. Communicates upward and downward within the organization appropriately and in a timely fashion. Ensures documentation and reports are completed as required by regulations and/or policy and procedure. Seeks clarification of assignments and asks questions when needed. Keeps supervisor informed and follows chain of command as appropriate when reporting issues or concerns. Manages Financial and operational objectives: Works with department teams, and consultants to oversee operations of the campus. Qualifications A Bachelor's degree is strongly preferred, preferably in healthcare administration, including course work in business and human resources. Location will determine experience required. The ability to be a licensed as a Nursing Home Administrator in the state of practice is required. Other licenses as appropriate by state requirements and facility needs. Benefits The Good Samaritan Society offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . The Good Samaritan Society is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . The Good Samaritan Society has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: General Administration Featured: No
LOCATION: Cermak Health Services(Department of Corrections), 2800 S California Ave, Chicago, IL 60608 DEPARTMENT: RTU 5th Floor (Female) SHIFT: 7:00 AM - 3:00 PM JOB SUMMARY UNION - AFSCME 1111 The Licensed Practical Nurse delivers care to patients/detainees of all ages or assigned unit/division under the direction of a Registered Nurse. Care delivery is facilitated to assist the patient to achieve an optimum level of health. Contributes to the process of nursing practice and Nursing Practice Standards of the Department of Patient Care Services under the direction of a Registered Nurse. Demonstrates a cooperative attitude in support of health services and department philosophy and mission. Knowledgeable of department policies, procedures, standards and safety plans. Administers medication to a large number of detainees. Observes detainees for health problems and intervenes or reports to physician or Registered Nurse. Accepts responsibility for own professional growth and continuing education. MULTIPLE VACANCIES TYPICAL DUTIES Provides and documents nursing care for assigned patients. This includes but not limited to treatments, dressings, tier rounds, health requests, administration of medications, insertion of Foley catheters, emergency care; other treatments as specified by direction of policy. Contributes to the utilization of the nursing process. This includes but is not limited to patient observation and documentation on appropriate forms and implementation of a plan of care and patient education in consultation with the Registered Nurse. Provides timely notification to the Charge Nurse, Nurse Coordinator, Supervisor and physician of changes in patient condition. Assists patient in obtaining health education, behavioral changes related to health and obtains history. Understands and supports unit department health services policies and philosophy by reviewing new policies and procedures, utilizes policy and procedure book for clarifications, completes additional assignments when asked, presents positive professional image at all times. Under the Supervision of the Registered Nurse. Presents a professional appearance in attitude, dress, communication and grooming. Assumes responsibility for attending 12 hours of in-services annually. Accepts responsibility for professional growth by attendance at educational offerings. Demonstrates accountability through maintenance and compliance with CPR and license. Demonstrates compliance with mandatory certification programs for fire, safety, infection control and other mandatory offerings. Assists with the supervision of non-professional patient care providers. Assists with the orientation of new personnel. Responds appropriately to emergency situations, initiates basic life support as required. Makes rounds on tiers and patient units. Observes patients for potential healthcare needs. Intervenes and communicates appropriately. Assists patient with access to health care. Documents patient observations and interventions. Follows policy on documentation format. Takes responsibility for own safety. Respectful, cooperative with Correctional Officers. Administers medication according to nursing policy. Assists in maintaining a clean and safe environment for patients, staff and others by changing exam paper between visits; maintains equipment and ensures exam rooms are properly cleaned and physically suitable for patient services (i.e. lighting, plumbing, ventilation, etc.). Implements safe and therapeutic care. Inspects emergency equipment and supplies according to policy. Communicates effectively with the health care team; physicians, peers, nurses, education, social workers, correctional officers, patient and public. Reads and initials communications. Gives appropriate shift to shift reports. Takes and records vital signs -EKG. Practices Universal Precautions. Participates in Continuous Quality Improvement (CQI). Supports Health Services Mission goals and philosophy. Maintains patient confidentiality. Demonstrates use of ethics in practice. Complies with Standards of practice and all policies and procedures. Administers wound care irrigation. Collects and transports lab specimens. Maintains crash cart, Cardiopulmonary equipment and jump bag; notifies CMT office if jump bag seal is missing. Complies with existing security (CCDOC, DCSI) policies and procedures. Participates in process management in order to meet regulatory agency standards (National Commission on Correctional Healthcare, JCAHO, OSHA, HIPPA and Corporate Compliance). Performs other duties as assigned. MINIMUM QUALIFICATIONS Graduate from an accredited school of Practical Nursing and current license as a Practical Nurse in the State of Illinois or ability to obtain license two weeks prior to starting employment, required. Current Cardiopulmonary Resuscitation (CPR) card is required. (Must provide proof at time of interview) Proof of successful completion of coursework for medication administration (Pharmacology) as a Practical Nurse in accordance with the Illinois Department of Financial and Professional Regulation (IDFPR) regarding Standards of Pharmacology/Administration for MEdication Course for Practical Nurses is required (Must provide proof at time of interview) PREFERRED QUALIFICATIONS A minimum of one (1) year recent full time paid clinical experience in an acute care health facility or ambulatory care facility is preferred. KNOWLEDGE, SKILLS, ABILITIES, OTHER CHARACTERISTICS Thorough knowledge of all nursing suppliers, equipment and medications, which are administered. Knowledge of the basic principles of nursing care, i.e. taking patient's temperature, blood, pressure and respiration rate. Knowledge psychiatric disorders. Strong knowledge of psychotropic drugs, side effects, usage and dosages. Skilled in the use of nursing equipment such as a thermometer, would dressing, etc. Competent skills in blood drawing and point of care testing. Skilled in accurately taking vital signs and recognizing variances. Ability to understand instructions and communicate effectively with patients as well as hospital staff. Ability to maintain accurate records and be able to perform appropriately in the role of team leader. Ability to collect pertinent data based on patient compliant. Ability to formulate a diagnosis using nursing process. Ability to provide safe, accurate and clinically competent direct care to detainees. Ability to teach techniques or provide information according to established program. Ability to communicate information to the patient and other health care disciplinary personnel. VETERAN PREFERENCE PLEASE READ When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service To take advantage of this preference a Veteran must: Meet the minimum qualifications for the position Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran? Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable OR A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing. If items are not attached, you will not be eligible for Veteran Preference VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW. BENEFITS PACKAGE Medical, Dental, and Vision Coverage Basic Term Life Insurance Pension Plan and Deferred Compensation Program Employee Assistance Program Paid Holidays, Vacation, and Sick Time 100% tuition reimbursement for nursing-related programs You may also qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our excellent benefits package, please click on the following link: MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING. Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview. Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen. CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor. COOK COUNTY HEALTH AND HOSPITAL SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
09/10/2024
Full time
LOCATION: Cermak Health Services(Department of Corrections), 2800 S California Ave, Chicago, IL 60608 DEPARTMENT: RTU 5th Floor (Female) SHIFT: 7:00 AM - 3:00 PM JOB SUMMARY UNION - AFSCME 1111 The Licensed Practical Nurse delivers care to patients/detainees of all ages or assigned unit/division under the direction of a Registered Nurse. Care delivery is facilitated to assist the patient to achieve an optimum level of health. Contributes to the process of nursing practice and Nursing Practice Standards of the Department of Patient Care Services under the direction of a Registered Nurse. Demonstrates a cooperative attitude in support of health services and department philosophy and mission. Knowledgeable of department policies, procedures, standards and safety plans. Administers medication to a large number of detainees. Observes detainees for health problems and intervenes or reports to physician or Registered Nurse. Accepts responsibility for own professional growth and continuing education. MULTIPLE VACANCIES TYPICAL DUTIES Provides and documents nursing care for assigned patients. This includes but not limited to treatments, dressings, tier rounds, health requests, administration of medications, insertion of Foley catheters, emergency care; other treatments as specified by direction of policy. Contributes to the utilization of the nursing process. This includes but is not limited to patient observation and documentation on appropriate forms and implementation of a plan of care and patient education in consultation with the Registered Nurse. Provides timely notification to the Charge Nurse, Nurse Coordinator, Supervisor and physician of changes in patient condition. Assists patient in obtaining health education, behavioral changes related to health and obtains history. Understands and supports unit department health services policies and philosophy by reviewing new policies and procedures, utilizes policy and procedure book for clarifications, completes additional assignments when asked, presents positive professional image at all times. Under the Supervision of the Registered Nurse. Presents a professional appearance in attitude, dress, communication and grooming. Assumes responsibility for attending 12 hours of in-services annually. Accepts responsibility for professional growth by attendance at educational offerings. Demonstrates accountability through maintenance and compliance with CPR and license. Demonstrates compliance with mandatory certification programs for fire, safety, infection control and other mandatory offerings. Assists with the supervision of non-professional patient care providers. Assists with the orientation of new personnel. Responds appropriately to emergency situations, initiates basic life support as required. Makes rounds on tiers and patient units. Observes patients for potential healthcare needs. Intervenes and communicates appropriately. Assists patient with access to health care. Documents patient observations and interventions. Follows policy on documentation format. Takes responsibility for own safety. Respectful, cooperative with Correctional Officers. Administers medication according to nursing policy. Assists in maintaining a clean and safe environment for patients, staff and others by changing exam paper between visits; maintains equipment and ensures exam rooms are properly cleaned and physically suitable for patient services (i.e. lighting, plumbing, ventilation, etc.). Implements safe and therapeutic care. Inspects emergency equipment and supplies according to policy. Communicates effectively with the health care team; physicians, peers, nurses, education, social workers, correctional officers, patient and public. Reads and initials communications. Gives appropriate shift to shift reports. Takes and records vital signs -EKG. Practices Universal Precautions. Participates in Continuous Quality Improvement (CQI). Supports Health Services Mission goals and philosophy. Maintains patient confidentiality. Demonstrates use of ethics in practice. Complies with Standards of practice and all policies and procedures. Administers wound care irrigation. Collects and transports lab specimens. Maintains crash cart, Cardiopulmonary equipment and jump bag; notifies CMT office if jump bag seal is missing. Complies with existing security (CCDOC, DCSI) policies and procedures. Participates in process management in order to meet regulatory agency standards (National Commission on Correctional Healthcare, JCAHO, OSHA, HIPPA and Corporate Compliance). Performs other duties as assigned. MINIMUM QUALIFICATIONS Graduate from an accredited school of Practical Nursing and current license as a Practical Nurse in the State of Illinois or ability to obtain license two weeks prior to starting employment, required. Current Cardiopulmonary Resuscitation (CPR) card is required. (Must provide proof at time of interview) Proof of successful completion of coursework for medication administration (Pharmacology) as a Practical Nurse in accordance with the Illinois Department of Financial and Professional Regulation (IDFPR) regarding Standards of Pharmacology/Administration for MEdication Course for Practical Nurses is required (Must provide proof at time of interview) PREFERRED QUALIFICATIONS A minimum of one (1) year recent full time paid clinical experience in an acute care health facility or ambulatory care facility is preferred. KNOWLEDGE, SKILLS, ABILITIES, OTHER CHARACTERISTICS Thorough knowledge of all nursing suppliers, equipment and medications, which are administered. Knowledge of the basic principles of nursing care, i.e. taking patient's temperature, blood, pressure and respiration rate. Knowledge psychiatric disorders. Strong knowledge of psychotropic drugs, side effects, usage and dosages. Skilled in the use of nursing equipment such as a thermometer, would dressing, etc. Competent skills in blood drawing and point of care testing. Skilled in accurately taking vital signs and recognizing variances. Ability to understand instructions and communicate effectively with patients as well as hospital staff. Ability to maintain accurate records and be able to perform appropriately in the role of team leader. Ability to collect pertinent data based on patient compliant. Ability to formulate a diagnosis using nursing process. Ability to provide safe, accurate and clinically competent direct care to detainees. Ability to teach techniques or provide information according to established program. Ability to communicate information to the patient and other health care disciplinary personnel. VETERAN PREFERENCE PLEASE READ When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service To take advantage of this preference a Veteran must: Meet the minimum qualifications for the position Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran? Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable OR A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing. If items are not attached, you will not be eligible for Veteran Preference VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW. BENEFITS PACKAGE Medical, Dental, and Vision Coverage Basic Term Life Insurance Pension Plan and Deferred Compensation Program Employee Assistance Program Paid Holidays, Vacation, and Sick Time 100% tuition reimbursement for nursing-related programs You may also qualify for the Public Service Loan Forgiveness Program (PSLF) For further information on our excellent benefits package, please click on the following link: MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING. Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview. Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen. CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor. COOK COUNTY HEALTH AND HOSPITAL SYSTEM IS AN EQUAL OPPORTUNITY EMPLOYER
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
09/10/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
09/10/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based onsite at our Brownsville, TX site location. Your Responsibilities: Deliver exceptional service to our high value customers by providing best-in-class service and solutions to grow customer relationships within set standards via phone and chat channels. Provide accurate information and assistance to customers regarding their credit card accounts, products, and services. Identify and resolve customer issues efficiently while adhering to company policies and procedures. Educate customers on the features and benefits of the credit card and savings products and services. Proactively identify opportunities to enhance the customer experience and promote customer loyalty. Maintain accurate records of customer interactions and transactions in the company's systems. Meet or exceed established goals for all performance metrics, including call/chat quality, productivity, and schedule adherence to provide an exceptional level of service to customers. Provide first call/chat resolution while following strict procedures that meet regulatory and compliance guidelines. We're looking for fearless people - people who are inspired to deliver only the best in all that we do. High School diploma or GED. 1+ year related customer service-related experience. (Preferred credit card customer service) Strong computer efficiency: Familiarity with basic computer applications and the ability to navigate multiple systems simultaneously. Ability to multitask and thrive in a fast-paced environment. Empathetic demeanor and a genuine desire to help others. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Availability to work a flexible schedule, including evenings, weekends, and holidays. Preferred 2+ years of solid working knowledge of all Customer Service functions within a contact center. Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner. Ability to de-escalate customer issues and provide best in class service. Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Job Description JOB DESCRIPTION Job Summary The Special Investigation Unit (SIU) Investigator is responsible for supporting the prevention, detection, investigation, reporting, and when appropriate, recovery of money related to health care fraud, waste, and abuse. Duties include performing accurate and reliable medical review audits that may also include coding and billing reviews. The SIU Investigator is responsible for reviewing and analyzing information to draw conclusions on allegations of FWA and/or may determine appropriateness of care. The SIU Investigator is also responsible for recognizing and adhering to national and local coding and billing guidelines in order to maintain coding accuracy and excellence. The position also entails producing audit reports for internal and external review. The position may also work with other internal departments, including Compliance, Corporate Legal Counsel, and Medical Officers in order to achieve and maintain appropriate anti-fraud oversight. Job Duties Responsible for developing leads presented to the SIU to assess and determine whether potential fraud, waste, or abuse is corroborated by evidence. Conducts both preliminary assessments of FWA allegations, and end to end full investigations, including but not limited to witness interviews, background checks, data analytics to identify outlier billing behavior, contract and program regulation research, provider and member education, findings identification and communications development, and recommendations and preparation of overpayment identifications and closure of investigative cases. Completes investigations within the mandated period of time required by either state and/or federal contracts and/or regulations. Conducts both on-site and desk top investigations. Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether the investigation and/or audit identified potential fraud, waste, or abuse. Coordinates with various internal customers (e.g., Provider Services, Contracting and Credentialing, Healthcare Services, Member Services, Claims) to gather documentation pertinent to investigations. Detects potential health care fraud, waste, and abuse through the identification of aberrant coding and/or billing patterns through utilization review. Prepares appropriate FWA referrals to regulatory agencies and law enforcement. Documents appropriately all case related information in the case management system in an accurate manner, including storage of case documentation following SIU related requirements. Prepares detailed preliminary and extensive investigation referrals to state and/or federal regulatory and/or law enforcement agencies when potential fraud, waste, or abuse is identified as required by regulatory and/or contract requirements. Renders provider education on appropriate practices (e.g., coding) as appropriate based on national or local guidelines, contractual, and/or regulatory requirements. Interacts with regulatory and/or law enforcement agencies regarding case investigations. Prepares audit results letters to providers when overpayments are identified. Works may be remote, in office, and on-site travel within the state of New York as needed. Ensures compliance with applicable contractual requirements, and federal and state regulations. Complies with SIU Policies as and procedures as well as goals set by SIU leadership. Supports SIU in arbitrations, legal procedures, and settlements. Actively participates in MFCU meetings and roundtables on FWA case development and referral JOB QUALIFICATIONS Required Education Bachelors degree or Associate s Degree, in criminal justice or equivalent combination of education and experience REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES 1-3 years of experience, unless otherwise required by state contract Proven investigatory skill; ability to organize, analyze, and effectively determine risk with corresponding solutions; ability to remain objective and separate facts from opinions. Knowledge of investigative and law enforcement procedures with emphasis on fraud investigations. Knowledge of Managed Care and the Medicaid and Medicare programs as well as Marketplace. Understanding of claim billing codes, medical terminology, anatomy, and health care delivery systems. Understanding of datamining and use of data analytics to detect fraud, waste, and abuse. Proven ability to research and interpret regulatory requirements. Effective interpersonal skills and customer service focus; ability to interact with individuals at all levels. Excellent oral and written communication skills; presentation skills with ability to create and deliver training, informational and other types of programs. Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint and Intra/Internet as well as proficiency with incorporating/merging documents from various applications. Strong logical, analytical, critical thinking and problem-solving skills. Initiative, excellent follow-through, persistence in locating and securing needed information. Fundamental understanding of audits and corrective actions. Ability to multi-task and operate effectively across geographic and functional boundaries. Detail-oriented, self-motivated, able to meet tight deadlines. Ability to develop realistic, motivating goals and objectives, track progress and adapt to changing priorities. Energetic and forward thinking with high ethical standards and a professional image. Collaborative and team-oriented REQUIRED LICENSE, CERTIFICATION, ASSOCIATION : Valid driver s license required. PREFERRED EXPERIENCE : At least 5 years of experience in FWA or related work. PREFERRED LICENSE, CERTIFICATION, ASSOCIATION : Health Care Anti-Fraud Associate (HCAFA). Accredited Health Care Fraud Investigator (AHFI). Certified Fraud Examiner (CFE). To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $19.64 - $42.55 / HOURLY Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
09/10/2024
Full time
Job Description JOB DESCRIPTION Job Summary The Special Investigation Unit (SIU) Investigator is responsible for supporting the prevention, detection, investigation, reporting, and when appropriate, recovery of money related to health care fraud, waste, and abuse. Duties include performing accurate and reliable medical review audits that may also include coding and billing reviews. The SIU Investigator is responsible for reviewing and analyzing information to draw conclusions on allegations of FWA and/or may determine appropriateness of care. The SIU Investigator is also responsible for recognizing and adhering to national and local coding and billing guidelines in order to maintain coding accuracy and excellence. The position also entails producing audit reports for internal and external review. The position may also work with other internal departments, including Compliance, Corporate Legal Counsel, and Medical Officers in order to achieve and maintain appropriate anti-fraud oversight. Job Duties Responsible for developing leads presented to the SIU to assess and determine whether potential fraud, waste, or abuse is corroborated by evidence. Conducts both preliminary assessments of FWA allegations, and end to end full investigations, including but not limited to witness interviews, background checks, data analytics to identify outlier billing behavior, contract and program regulation research, provider and member education, findings identification and communications development, and recommendations and preparation of overpayment identifications and closure of investigative cases. Completes investigations within the mandated period of time required by either state and/or federal contracts and/or regulations. Conducts both on-site and desk top investigations. Conducts low to medium, and extensive investigations, including reviews of medical records and data analysis, and makes determinations as to whether the investigation and/or audit identified potential fraud, waste, or abuse. Coordinates with various internal customers (e.g., Provider Services, Contracting and Credentialing, Healthcare Services, Member Services, Claims) to gather documentation pertinent to investigations. Detects potential health care fraud, waste, and abuse through the identification of aberrant coding and/or billing patterns through utilization review. Prepares appropriate FWA referrals to regulatory agencies and law enforcement. Documents appropriately all case related information in the case management system in an accurate manner, including storage of case documentation following SIU related requirements. Prepares detailed preliminary and extensive investigation referrals to state and/or federal regulatory and/or law enforcement agencies when potential fraud, waste, or abuse is identified as required by regulatory and/or contract requirements. Renders provider education on appropriate practices (e.g., coding) as appropriate based on national or local guidelines, contractual, and/or regulatory requirements. Interacts with regulatory and/or law enforcement agencies regarding case investigations. Prepares audit results letters to providers when overpayments are identified. Works may be remote, in office, and on-site travel within the state of New York as needed. Ensures compliance with applicable contractual requirements, and federal and state regulations. Complies with SIU Policies as and procedures as well as goals set by SIU leadership. Supports SIU in arbitrations, legal procedures, and settlements. Actively participates in MFCU meetings and roundtables on FWA case development and referral JOB QUALIFICATIONS Required Education Bachelors degree or Associate s Degree, in criminal justice or equivalent combination of education and experience REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES 1-3 years of experience, unless otherwise required by state contract Proven investigatory skill; ability to organize, analyze, and effectively determine risk with corresponding solutions; ability to remain objective and separate facts from opinions. Knowledge of investigative and law enforcement procedures with emphasis on fraud investigations. Knowledge of Managed Care and the Medicaid and Medicare programs as well as Marketplace. Understanding of claim billing codes, medical terminology, anatomy, and health care delivery systems. Understanding of datamining and use of data analytics to detect fraud, waste, and abuse. Proven ability to research and interpret regulatory requirements. Effective interpersonal skills and customer service focus; ability to interact with individuals at all levels. Excellent oral and written communication skills; presentation skills with ability to create and deliver training, informational and other types of programs. Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint and Intra/Internet as well as proficiency with incorporating/merging documents from various applications. Strong logical, analytical, critical thinking and problem-solving skills. Initiative, excellent follow-through, persistence in locating and securing needed information. Fundamental understanding of audits and corrective actions. Ability to multi-task and operate effectively across geographic and functional boundaries. Detail-oriented, self-motivated, able to meet tight deadlines. Ability to develop realistic, motivating goals and objectives, track progress and adapt to changing priorities. Energetic and forward thinking with high ethical standards and a professional image. Collaborative and team-oriented REQUIRED LICENSE, CERTIFICATION, ASSOCIATION : Valid driver s license required. PREFERRED EXPERIENCE : At least 5 years of experience in FWA or related work. PREFERRED LICENSE, CERTIFICATION, ASSOCIATION : Health Care Anti-Fraud Associate (HCAFA). Accredited Health Care Fraud Investigator (AHFI). Certified Fraud Examiner (CFE). To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. Pay Range: $19.64 - $42.55 / HOURLY Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
