Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Accountable for the auto, property or other claims operation to deliver business results at scale. Responsible and accountable for the operational execution of the member experience in claims. Creates and delivers a strategic focus on world class member experience and operational results. Collaborates across Operations and other business lines to ensure delivery of the USAA mission. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is available for this position. What you'll do: Accountable for developing Claims operations strategy, plan, goals and objectives in support of USAA Strategy. Accountable for delivering on plan objectives across employee, member, financial and quality goals. Drives industry best practices and adoption within claims process creating continuity across the P&C Company. Leads Claims Experience owners, operational executives and/or claims functional groups to achieve business outcomes. Collaborates effectively with product line leaders and other senior executives to support Enterprise initiatives. Drives overall risk management and regulatory compliance through consistent frameworks and business routines. Sponsors and shapes large transformational efforts across multiple Operational areas, Lines of Business or Enterprise. Builds and leads a team of claims executive leaders for results delivery through recruiting, development, retention, coaching and performance management. Designs and champions claims servicing solutions across process, technology, workforce, third party, analytics in support of P&C product competitiveness. Collaborates with internal partners to build supporting capabilities and deliver on shared accountabilities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. 8 years of senior leadership experience in building, managing and/or developing high-performing teams and delivering results at scale. Extensive experience building strategic solutions or demonstrated ability to deliver transformation at scale. Executive-level business acumen in P&C, insurance risk, compliance, integrated change management and front-line communications leading to operational excellence. Proven ability to influence and develop positive working relationships with leaders across multiple disciplines and executive levels. Demonstrated ability to create, develop and convert strategic vision into a plan and execute on that plan. Understanding of government regulations and legal requirements involving P&C business. Executive-level risk assessment skills, including risk identification and measurement, mitigation strategy development, regulatory management, policy and procedure development. What sets you apart: Executive-level communication and stakeholder management skills, with the ability to translate complex operational and financial data into clear, actionable insights for leaders across the organization. Demonstrated experience leading large-scale claims or contact center operations, including oversight of sizable, geographically dispersed teams and complex service delivery environments. Proven ability to leverage data, metrics, and business insights to drive operational performance, identify emerging trends, and influence strategic decision-making. Deep understanding of property and/or auto claims operations, including recoveries, salvage, subrogation, fraud investigations or shared services functions. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $257,250 - $463,050. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/09/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Accountable for the auto, property or other claims operation to deliver business results at scale. Responsible and accountable for the operational execution of the member experience in claims. Creates and delivers a strategic focus on world class member experience and operational results. Collaborates across Operations and other business lines to ensure delivery of the USAA mission. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is available for this position. What you'll do: Accountable for developing Claims operations strategy, plan, goals and objectives in support of USAA Strategy. Accountable for delivering on plan objectives across employee, member, financial and quality goals. Drives industry best practices and adoption within claims process creating continuity across the P&C Company. Leads Claims Experience owners, operational executives and/or claims functional groups to achieve business outcomes. Collaborates effectively with product line leaders and other senior executives to support Enterprise initiatives. Drives overall risk management and regulatory compliance through consistent frameworks and business routines. Sponsors and shapes large transformational efforts across multiple Operational areas, Lines of Business or Enterprise. Builds and leads a team of claims executive leaders for results delivery through recruiting, development, retention, coaching and performance management. Designs and champions claims servicing solutions across process, technology, workforce, third party, analytics in support of P&C product competitiveness. Collaborates with internal partners to build supporting capabilities and deliver on shared accountabilities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 10 years of progressive financial services experience to include P&C industry work experience in Claims developing strategies, managing major P&C initiatives and delivering results within a complex matrix environment. 8 years of senior leadership experience in building, managing and/or developing high-performing teams and delivering results at scale. Extensive experience building strategic solutions or demonstrated ability to deliver transformation at scale. Executive-level business acumen in P&C, insurance risk, compliance, integrated change management and front-line communications leading to operational excellence. Proven ability to influence and develop positive working relationships with leaders across multiple disciplines and executive levels. Demonstrated ability to create, develop and convert strategic vision into a plan and execute on that plan. Understanding of government regulations and legal requirements involving P&C business. Executive-level risk assessment skills, including risk identification and measurement, mitigation strategy development, regulatory management, policy and procedure development. What sets you apart: Executive-level communication and stakeholder management skills, with the ability to translate complex operational and financial data into clear, actionable insights for leaders across the organization. Demonstrated experience leading large-scale claims or contact center operations, including oversight of sizable, geographically dispersed teams and complex service delivery environments. Proven ability to leverage data, metrics, and business insights to drive operational performance, identify emerging trends, and influence strategic decision-making. Deep understanding of property and/or auto claims operations, including recoveries, salvage, subrogation, fraud investigations or shared services functions. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $257,250 - $463,050. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Up to $100K Sign On Bonus - Poughkeepsie, NY - Seeking Hospitalist Medical Director Join the Physician Partnership Where You Can Increase Your Impact Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients. Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 9,000 Vituity clinicians. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Up to $100k sign-on bonus for qualified candidates. Communicate and champion Vituity's purpose, mission, vision, values, culture of brilliance, and strategy, ensuring widespread understanding and alignment. Assure compliance with all Vituity requirements and policies and communicate those requirements to all Vituity providers. Monitor current and future healthcare and economic trends. Assess their potential impact on the practice and local geographic region. Strategize and execute a comprehensive annual practice management plan that sets clear goals and objectives, continuously surpassing expectations and delivering value to patients, clients, providers, and the local community. Spearhead the local site's administrative management team, meticulously selecting team members and aligning their responsibilities to drive the achievement of practice goals. Demonstrate unwavering mastery of Vituity policies and fiduciary obligations, ensuring strict adherence from all providers. Exemplify Vituity's Partnership Principles by fostering open communication and transparent decision-making, such as conducting annual reviews of administrative stipends and scheduling preferences. Demonstrate a comprehensive understanding of hospital expectations and rigorously uphold compliance with all contract terms. Monitor operational and quality metrics and implement Vituity initiatives and operational programs to continually improve performance. Continuously assess and improve operational processes, leveraging technology and best practices to streamline workflows and increase efficiency. Monitor site financial performance and identify and create new areas for growth and revenue. Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems. Improve patient census and billing practice statistics to optimize reimbursement for the practice. Maintain awareness and interactions with payers such as significant IPA's, Medical Groups, Foundations, ACO's associated with the hospital / health system. Execute efficient recruitment, onboarding, and training processes for new providers, ensuring the practice is staffed with highly qualified professionals. Provide learning and development opportunities and mentoring to providers and staff to enhance their clinical acumen, leadership skills and overall professional growth. Evaluate the performance of physicians and PA / NPs in compliance with Vituity policies and guidelines. Monitor physician competencies with progressive improvement using appropriate metrics. Counsel, suspend, or remove staff from the schedule as necessary in compliance with Vituity policies / guidelines. Actively participate in contract negotiations in conjunction with the Regional Director. Develop, foster, and maintain productive and collaborative working relationships with hospital leadership, nursing staff and other healthcare team members. Ensure practice is appropriately represented and demonstrates their value through leadership roles (as applicable) and/or participation with hospital management, medical staff leadership, Medical Executive, Medical Staff and other hospital committees, and within the local community. Required Experience and Competencies Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required. Maintain membership and privileges on Hospital's medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital's medical staff where services are being provided required. Physician Partnership status required. Five (5) years or more experience in a leadership role required. Verbal and written communication skills Superior clinical skills Interpersonal and leadership skills Ability to motivate a team. Project Management Effectively collaborate with diverse individuals and multiple locations Relationship building Technical skills Strong accounting and finance understanding The Practice MidHudson Regional Hospital - Poughkeepsie, New York State-of-the-art, 373-bed facility with private patient rooms, behavioral health ED treatment rooms, a birthing center, and a helistop. 42-bed open ICU, Level III Trauma Center, and a Comprehensive Stroke Center Program. All sub-specialty backups available. The Community Poughkeepsie, New York, nestled in the Hudson Valley, is a vibrant city blending history, culture, and natural beauty. The iconic Walkway Over the Hudson, the world's longest elevated pedestrian bridge, offers breathtaking views and connects the city to trails and parks. Historic landmarks like the Locust Grove Estate and Vassar College enrich the area's cultural fabric. Residents enjoy a thriving arts scene, diverse dining options, and activities like boating on the Hudson River or exploring nearby destinations such as the Culinary Institute of America and the Mohonk Preserve. Poughkeepsie's seasonal weather ranges from colorful falls to snowy winters, blooming springs, and sunny summers. Its central location provides easy access to New York City and Albany via train. With Marist College's sports programs fostering local pride, Poughkeepsie combines a rich history, natural allure, and community spirit. Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior Health Plan Options Dental, Vision, HSA, life and AD&D coverage, and more Partnership models allows a K-1 status pay structure, allowing high tax deductions Extraordinary 401K Plan with high tax reduction and faster balance growth Eligible to receive an Annual Profit Distribution/yearly cash bonus EAP and travel assistance included Student loan refinancing discounts Purpose-driven culture focused on improving the lives of our patients, communities, and employees Estimated annual base compensation of $275,000 - $900,000, depending on site, specialty, clinical volume, schedule, and experience. Compensation for part-time and per diem roles is prorated based on clinical hours worked. In addition, Vituity physicians participate in our partnership model from day one, which includes profit distributions, equity ownership, and K-1 tax advantages. Total compensation including partnership income varies by site and may significantly exceed the range shown. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Visa status applicants benefits vary . click apply for full job details
08/08/2026
Full time
Up to $100K Sign On Bonus - Poughkeepsie, NY - Seeking Hospitalist Medical Director Join the Physician Partnership Where You Can Increase Your Impact Vituity's ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be - on your patients. Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 9,000 Vituity clinicians. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Up to $100k sign-on bonus for qualified candidates. Communicate and champion Vituity's purpose, mission, vision, values, culture of brilliance, and strategy, ensuring widespread understanding and alignment. Assure compliance with all Vituity requirements and policies and communicate those requirements to all Vituity providers. Monitor current and future healthcare and economic trends. Assess their potential impact on the practice and local geographic region. Strategize and execute a comprehensive annual practice management plan that sets clear goals and objectives, continuously surpassing expectations and delivering value to patients, clients, providers, and the local community. Spearhead the local site's administrative management team, meticulously selecting team members and aligning their responsibilities to drive the achievement of practice goals. Demonstrate unwavering mastery of Vituity policies and fiduciary obligations, ensuring strict adherence from all providers. Exemplify Vituity's Partnership Principles by fostering open communication and transparent decision-making, such as conducting annual reviews of administrative stipends and scheduling preferences. Demonstrate a comprehensive understanding of hospital expectations and rigorously uphold compliance with all contract terms. Monitor operational and quality metrics and implement Vituity initiatives and operational programs to continually improve performance. Continuously assess and improve operational processes, leveraging technology and best practices to streamline workflows and increase efficiency. Monitor site financial performance and identify and create new areas for growth and revenue. Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems. Improve patient census and billing practice statistics to optimize reimbursement for the practice. Maintain awareness and interactions with payers such as significant IPA's, Medical Groups, Foundations, ACO's associated with the hospital / health system. Execute efficient recruitment, onboarding, and training processes for new providers, ensuring the practice is staffed with highly qualified professionals. Provide learning and development opportunities and mentoring to providers and staff to enhance their clinical acumen, leadership skills and overall professional growth. Evaluate the performance of physicians and PA / NPs in compliance with Vituity policies and guidelines. Monitor physician competencies with progressive improvement using appropriate metrics. Counsel, suspend, or remove staff from the schedule as necessary in compliance with Vituity policies / guidelines. Actively participate in contract negotiations in conjunction with the Regional Director. Develop, foster, and maintain productive and collaborative working relationships with hospital leadership, nursing staff and other healthcare team members. Ensure practice is appropriately represented and demonstrates their value through leadership roles (as applicable) and/or participation with hospital management, medical staff leadership, Medical Executive, Medical Staff and other hospital committees, and within the local community. Required Experience and Competencies Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required. Maintain membership and privileges on Hospital's medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital's medical staff where services are being provided required. Physician Partnership status required. Five (5) years or more experience in a leadership role required. Verbal and written communication skills Superior clinical skills Interpersonal and leadership skills Ability to motivate a team. Project Management Effectively collaborate with diverse individuals and multiple locations Relationship building Technical skills Strong accounting and finance understanding The Practice MidHudson Regional Hospital - Poughkeepsie, New York State-of-the-art, 373-bed facility with private patient rooms, behavioral health ED treatment rooms, a birthing center, and a helistop. 42-bed open ICU, Level III Trauma Center, and a Comprehensive Stroke Center Program. All sub-specialty backups available. The Community Poughkeepsie, New York, nestled in the Hudson Valley, is a vibrant city blending history, culture, and natural beauty. The iconic Walkway Over the Hudson, the world's longest elevated pedestrian bridge, offers breathtaking views and connects the city to trails and parks. Historic landmarks like the Locust Grove Estate and Vassar College enrich the area's cultural fabric. Residents enjoy a thriving arts scene, diverse dining options, and activities like boating on the Hudson River or exploring nearby destinations such as the Culinary Institute of America and the Mohonk Preserve. Poughkeepsie's seasonal weather ranges from colorful falls to snowy winters, blooming springs, and sunny summers. Its central location provides easy access to New York City and Albany via train. With Marist College's sports programs fostering local pride, Poughkeepsie combines a rich history, natural allure, and community spirit. Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior Health Plan Options Dental, Vision, HSA, life and AD&D coverage, and more Partnership models allows a K-1 status pay structure, allowing high tax deductions Extraordinary 401K Plan with high tax reduction and faster balance growth Eligible to receive an Annual Profit Distribution/yearly cash bonus EAP and travel assistance included Student loan refinancing discounts Purpose-driven culture focused on improving the lives of our patients, communities, and employees Estimated annual base compensation of $275,000 - $900,000, depending on site, specialty, clinical volume, schedule, and experience. Compensation for part-time and per diem roles is prorated based on clinical hours worked. In addition, Vituity physicians participate in our partnership model from day one, which includes profit distributions, equity ownership, and K-1 tax advantages. Total compensation including partnership income varies by site and may significantly exceed the range shown. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Visa status applicants benefits vary . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Field Physical Damage Specialist, you will work within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. You will drive USAA's financial strength by ensuring accuracy and quality of third-party vendors' work product. You will work to resolve problems with a focus on the mission and exceptional member experiences. This is a field-based role in the Chesapeake area. Candidates who are willing and able to work in Newport News, Hampton and Williamsburg are encouraged to apply. What You'll do: Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable. Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract. Collaborates with 3PRM on vendor footprint to balance member needs and operational resources. Responsible for complaint and payment discrepancy resolution within the vendor MOI. Provides direction as needed on borderline Total Loss situations. Accountable for providing decisions and insight on losses physical damage within authority granted and advances requests for further authority as needed. Acquires and applies advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance. Supports workload surges and/or Catastrophe Operations, as needed. Assists with managing output/throughput and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions). Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: High School Diploma or General Equivalency Diploma. 4 years auto physical damage estimating experience. Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire. Capability to prioritize, solve problems and effectively communicate next steps and path to resolution. Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Strong oral and written communication skills. What Sets You Apart: Proficiency with CCC vehicle damage estimating system Current P&C insurance adjuster license I-CAR Platinum certification Experience with STARS or other automotive Direct Repair Programs (DRP) US military experience gained through military service or gained as a military spouse / domestic partner Other Work Requirements: May require the ability to crouch and stoop to inspect damaged vehicles. Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Field Physical Damage Specialist, you will work within defined guidelines and framework, responsible for building relationships and providing oversight of our third-party vendors through virtual or in person interactions with members, claimants, and third-party personnel. You will drive USAA's financial strength by ensuring accuracy and quality of third-party vendors' work product. You will work to resolve problems with a focus on the mission and exceptional member experiences. This is a field-based role in the Chesapeake area. Candidates who are willing and able to work in Newport News, Hampton and Williamsburg are encouraged to apply. What You'll do: Responsible for on-boarding, oversight, maintaining partnerships, and coaching to performance of our contractual and/or operational goals as applicable. Evaluates vendor work product to ensure quality, accuracy, and adherence to the terms and conditions of the contract. Collaborates with 3PRM on vendor footprint to balance member needs and operational resources. Responsible for complaint and payment discrepancy resolution within the vendor MOI. Provides direction as needed on borderline Total Loss situations. Accountable for providing decisions and insight on losses physical damage within authority granted and advances requests for further authority as needed. Acquires and applies advanced knowledge of P&C insurance industry products, services, contracts and internal processes and procedures to ensure compliance. Supports workload surges and/or Catastrophe Operations, as needed. Assists with managing output/throughput and associated USAA adherence guidelines affiliated with Auto Physical Damage processes (e.g., Rental, Alternative Parts Utilization, Vehicle Owner Communication, Assignment Completions). Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What You Have: High School Diploma or General Equivalency Diploma. 4 years auto physical damage estimating experience. Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 certification within 12 months of hire. Capability to prioritize, solve problems and effectively communicate next steps and path to resolution. Effectively communicates through multiple channels to include utilization of digital tools to drive speed, accuracy, and service. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. Strong oral and written communication skills. What Sets You Apart: Proficiency with CCC vehicle damage estimating system Current P&C insurance adjuster license I-CAR Platinum certification Experience with STARS or other automotive Direct Repair Programs (DRP) US military experience gained through military service or gained as a military spouse / domestic partner Other Work Requirements: May require the ability to crouch and stoop to inspect damaged vehicles. Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Piedmont Triad Regional Council
Kernersville, North Carolina
CATEGORY: Accounting/Finance EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. The Piedmont Triad Regional Council (PTRC), is seeking a Finance Director who is charged with planning and organizing the system of grants management and compliance for the Regional Council. Expertise to apply the standards of the Office of Management and Budget uniform guidance with an emphasis on administrative requirements and cost principles and audit requirements is required of the work. The ability to understand and interpret these guidelines and develop a sophisticated organizational finance strategy is crucial. Job posting will remain open until filled. PM21 POSITION REQUIREMENTS: The successful candidate will demonstrate the following: an extensive knowledge of the Office of Management and Budget Uniform Guidance, as well as the principles and practices of accounting and budgeting, including Generally Accepted Accounting Principles (GAAP); a thorough understanding of general laws and administrative policies governing municipal financial practices and procedures; a knowledge of effective communication principles and practices, both orally and in writing; the ability to prepare and present complex, detailed fiscal reports of a budgetary or financial nature to the Board of Delegates, governing bodies, and state and federal agencies; the ability to supervise the development and implementation of accounting systems and procedures, and to prepare and interpret financial reports; skills in planning, organizing, and directing the work of subordinate employees in specialized areas such as accounting, payroll administration, statistical reporting, tax assessment and collection, and investments; the ability to foster teamwork and maintain harmonious working relationships within the Finance Department, with department heads, Regional Council staff, member governments, governmental officials, and the public; and consistent exercise of sound professional and administrative judgment. Position requires graduation from an accredited four-year institution with a bachelor's degree in accounting, business finance, public administration or related field and career level experience in finance administration including significant supervisory experience of finance professionals. Current CPA candidate (Certified Public Accountant). Successful candidate must pass pre-employment drug screening and organization's background screening process. Valid driver's license required. PTRC offers a market competitive salary dependent upon the candidate's qualifications and experience. Annual bonus program, 5% 401-K match, participation in LGERS, Public Service Loan Forgiveness, paid gym membership, and comprehensive platinum level health coverage with $500 deductible are standard components of the benefit package. For Additional information please click here ABOUT THE ORGANIZATION: At the Piedmont Triad Regional Council (PTRC), we work to implement creative regional solutions to improve the lives of the community. When you visit our vibrant office conveniently located in Kernersville, the center of the Triad, you find our passionate staff members working diligently to fulfill our mission. Our office is on the southside of the Interstate 40 at the NC Highway 66 interchange. It is a 20-minute drive to downtown Greensboro, Winston Salem, or High Point. Our location is equipped with an electric charging station. Our organization has seven core departments; Area Agency on Aging, Criminal Justice, Economic Development, Community Development Services, Management Services, Regional Planning, and Workforce Development. Our staff in each department specializes in serving its niche of the Triad community. PTRC employees are constantly looking for ways to innovate and expand our programs. We look for ways to enrich our lives in and outside of the workplace. If you are passionate about serving the public and desire to grow and expand your skillset, the PTRC could be an excellent fit for you! The PTRC hires and retains staff that is at the top of their field. See why our employees love working at the PTRC. SALARY RANGE: Salary DOQ. Pay range for 26-27 is $118,220 to $189,152, with a job target of $153,686. PTRC's pay system anticipates and budgets for advancement to job target.Employees may progress beyond job target EXEMPT/NON-EXEMPT: Exempt FULL-TIME/PART-TIME: Full-Time LOCATION: NC, Kernersville OPEN DATE: 3/6/2026 Document Upload: None Specified Compensation details: 52 Yearly Salary PI580f0f5-
08/08/2026
Full time
CATEGORY: Accounting/Finance EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. The Piedmont Triad Regional Council (PTRC), is seeking a Finance Director who is charged with planning and organizing the system of grants management and compliance for the Regional Council. Expertise to apply the standards of the Office of Management and Budget uniform guidance with an emphasis on administrative requirements and cost principles and audit requirements is required of the work. The ability to understand and interpret these guidelines and develop a sophisticated organizational finance strategy is crucial. Job posting will remain open until filled. PM21 POSITION REQUIREMENTS: The successful candidate will demonstrate the following: an extensive knowledge of the Office of Management and Budget Uniform Guidance, as well as the principles and practices of accounting and budgeting, including Generally Accepted Accounting Principles (GAAP); a thorough understanding of general laws and administrative policies governing municipal financial practices and procedures; a knowledge of effective communication principles and practices, both orally and in writing; the ability to prepare and present complex, detailed fiscal reports of a budgetary or financial nature to the Board of Delegates, governing bodies, and state and federal agencies; the ability to supervise the development and implementation of accounting systems and procedures, and to prepare and interpret financial reports; skills in planning, organizing, and directing the work of subordinate employees in specialized areas such as accounting, payroll administration, statistical reporting, tax assessment and collection, and investments; the ability to foster teamwork and maintain harmonious working relationships within the Finance Department, with department heads, Regional Council staff, member governments, governmental officials, and the public; and consistent exercise of sound professional and administrative judgment. Position requires graduation from an accredited four-year institution with a bachelor's degree in accounting, business finance, public administration or related field and career level experience in finance administration including significant supervisory experience of finance professionals. Current CPA candidate (Certified Public Accountant). Successful candidate must pass pre-employment drug screening and organization's background screening process. Valid driver's license required. PTRC offers a market competitive salary dependent upon the candidate's qualifications and experience. Annual bonus program, 5% 401-K match, participation in LGERS, Public Service Loan Forgiveness, paid gym membership, and comprehensive platinum level health coverage with $500 deductible are standard components of the benefit package. For Additional information please click here ABOUT THE ORGANIZATION: At the Piedmont Triad Regional Council (PTRC), we work to implement creative regional solutions to improve the lives of the community. When you visit our vibrant office conveniently located in Kernersville, the center of the Triad, you find our passionate staff members working diligently to fulfill our mission. Our office is on the southside of the Interstate 40 at the NC Highway 66 interchange. It is a 20-minute drive to downtown Greensboro, Winston Salem, or High Point. Our location is equipped with an electric charging station. Our organization has seven core departments; Area Agency on Aging, Criminal Justice, Economic Development, Community Development Services, Management Services, Regional Planning, and Workforce Development. Our staff in each department specializes in serving its niche of the Triad community. PTRC employees are constantly looking for ways to innovate and expand our programs. We look for ways to enrich our lives in and outside of the workplace. If you are passionate about serving the public and desire to grow and expand your skillset, the PTRC could be an excellent fit for you! The PTRC hires and retains staff that is at the top of their field. See why our employees love working at the PTRC. SALARY RANGE: Salary DOQ. Pay range for 26-27 is $118,220 to $189,152, with a job target of $153,686. PTRC's pay system anticipates and budgets for advancement to job target.Employees may progress beyond job target EXEMPT/NON-EXEMPT: Exempt FULL-TIME/PART-TIME: Full-Time LOCATION: NC, Kernersville OPEN DATE: 3/6/2026 Document Upload: None Specified Compensation details: 52 Yearly Salary PI580f0f5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Annual Salary: $250k-$275k (varies depending on years of experience) A dynamic and well-established Federally Qualified Health Center (FQHC) located in NYC is seeking a dedicated and experienced Medical Director to lead its clinical operations. This center provides a wide range of primary and specialty care services to a diverse patient population and is recognized as a Patient-Centered Medical Home. Key Responsibilities Provide clinical leadership and oversight across all medical departments and programs. Collaborate with executive leadership to ensure quality improvement and compliance with regulatory standards. Support and mentor healthcare providers to maintain high standards of care. Participate in strategic planning and development of clinical protocols. Promote interdisciplinary teamwork and integrated care delivery. Ensure adherence to infection control and patient safety practices. Represent the health center in community and professional settings as needed. Required Qualifications: MD or DO from an accredited medical school. Family Medicine or Internal Medicine specialty, required. Board Certification (mandatory). Active New York State medical license and DEA registration. Experience in outpatient clinical settings. Prior leadership experience as a Medical Director or Associate Medical Director is a plus. Strong communication, organizational, and interpersonal skills. Familiarity with FQHC operations and Patient-Centered Medical Home principles preferred. Atlas Search is a tri-state area recruitment agency, connecting new graduates, Advanced Practice Providers, Physicians and Nurse Leaders to hospitals, clinics, multi-specialty groups, nursing homes, managed care companies, private practices, and healthcare start-ups. If you would like to learn more about the opportunities we offer, please submit your CV for consideration here.
08/08/2026
Full time
Annual Salary: $250k-$275k (varies depending on years of experience) A dynamic and well-established Federally Qualified Health Center (FQHC) located in NYC is seeking a dedicated and experienced Medical Director to lead its clinical operations. This center provides a wide range of primary and specialty care services to a diverse patient population and is recognized as a Patient-Centered Medical Home. Key Responsibilities Provide clinical leadership and oversight across all medical departments and programs. Collaborate with executive leadership to ensure quality improvement and compliance with regulatory standards. Support and mentor healthcare providers to maintain high standards of care. Participate in strategic planning and development of clinical protocols. Promote interdisciplinary teamwork and integrated care delivery. Ensure adherence to infection control and patient safety practices. Represent the health center in community and professional settings as needed. Required Qualifications: MD or DO from an accredited medical school. Family Medicine or Internal Medicine specialty, required. Board Certification (mandatory). Active New York State medical license and DEA registration. Experience in outpatient clinical settings. Prior leadership experience as a Medical Director or Associate Medical Director is a plus. Strong communication, organizational, and interpersonal skills. Familiarity with FQHC operations and Patient-Centered Medical Home principles preferred. Atlas Search is a tri-state area recruitment agency, connecting new graduates, Advanced Practice Providers, Physicians and Nurse Leaders to hospitals, clinics, multi-specialty groups, nursing homes, managed care companies, private practices, and healthcare start-ups. If you would like to learn more about the opportunities we offer, please submit your CV for consideration here.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications both over the phone and in writing, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality), high exposures including umbrella claims and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto injury claims adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Should be in Eastern or Central time zone. What sets you apart: 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage College Degree (Bachelor's or higher) Insurance Designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Claims Examiner (East Region), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications both over the phone and in writing, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality), high exposures including umbrella claims and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto injury claims adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Should be in Eastern or Central time zone. What sets you apart: 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage College Degree (Bachelor's or higher) Insurance Designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will manage and be accountable for property and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. This is a role that must sit out of our Colorado Springs campus location. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims. 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims. Field property claims experience. Knowledge of property claims contracts and interpretation of case law. Residential construction experience. Experience with Xactimate, XactAnalysis and XactContents. Experience handling catastrophe claims. CPCU or other insurance industry designation. Ability to work weekends and overtime if needed. US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $103,450 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will manage and be accountable for property and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. This is a role that must sit out of our Colorado Springs campus location. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you'll have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims. 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims. Field property claims experience. Knowledge of property claims contracts and interpretation of case law. Residential construction experience. Experience with Xactimate, XactAnalysis and XactContents. Experience handling catastrophe claims. CPCU or other insurance industry designation. Ability to work weekends and overtime if needed. US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Compensation range: The salary range for this position is: $103,450 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Claims Operations Manager, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the Chesapeake, VA Crossways office. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current or previous experience as a Claims Manager/Supervisor. Experience handling complex non-Injury auto coverage and liability issues. Experience handling Auto total loss claims. Experience handling physical damage claims. Strong experience coaching and developing claims adjusters to meet organizational and development goals. Master's Degree and/or CPCU designation. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Claims Operations Manager, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the Chesapeake, VA Crossways office. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current or previous experience as a Claims Manager/Supervisor. Experience handling complex non-Injury auto coverage and liability issues. Experience handling Auto total loss claims. Experience handling physical damage claims. Strong experience coaching and developing claims adjusters to meet organizational and development goals. Master's Degree and/or CPCU designation. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager/Supervisor. 2+ years of experience handling total loss claims. 2+ years handling complex non-Injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Salary: The salary range for this position is: $103,450 - $197,730 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager/Supervisor. 2+ years of experience handling total loss claims. 2+ years handling complex non-Injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Salary: The salary range for this position is: $103,450 - $197,730 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics. Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and address jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation. Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX). Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.). Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement). Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing). Proficiency in Xactimate (Level 1 and/or Level 2 certification). Experience in a call center environment. Currently hold an active Adjuster License. Bachelor's degree. US military experience through military service or a military spouse/domestic partner. Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. Confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigate claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identify subrogation potential resulting from unusual characteristics. Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate. Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintain accurate, thorough, and current claim file documentation throughout the claims process. Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Apply working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serve as an informal resource for team members. Recognize and address jurisdictional challenges such as applicable legislation and construction considerations. Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation. Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX). Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.). Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement). Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing). Proficiency in Xactimate (Level 1 and/or Level 2 certification). Experience in a call center environment. Currently hold an active Adjuster License. Bachelor's degree. US military experience through military service or a military spouse/domestic partner. Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Claims Examiner (Central to West regions), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications both over the phone and in writing, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality), high exposures including umbrella claims and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto injury claims adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Should be in Central, Mountain or Pacific time zone. What sets you apart: 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage College Degree (Bachelor's or higher) Insurance Designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Claims Examiner (Central to West regions), you will be responsible to adjust complex auto and homeowner bodily injury claims, UM/UIM, and small business claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, and adjudicating claims in compliance with state laws and regulations. Responsible for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications both over the phone and in writing, advice, and empathy. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: Adjusts complex auto bodily injury claims with significant injuries (e.g. traumatic brain injury, disfigurement, fatality), high exposures including umbrella claims and UM/UIM, and small business claims, as well as some auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on complex claims. Investigates loss details, determines legal liability, evaluates, negotiates, and adjudicates claims appropriately and timely; within appropriate authority guidelines with clear documentation to support accurate outcomes. Prioritizes and manages assigned claims workload to keep members and other involved parties informed and provides timely claims status updates. Collaborates and supports team members to resolve issues and identifies appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Serves as a resource for team members on complex claims. Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 4 years auto injury claims adjusting experience. Advanced knowledge and understanding of the auto claims contract, investigation, evaluation, negotiation, and accurate adjudication of claims as well as application of case law and state laws and regulations. Advanced negotiation, investigation, communication, and conflict resolution skills. Demonstrated strong time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Advanced knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Advanced knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Should be in Central, Mountain or Pacific time zone. What sets you apart: 2 or more years of high-value catastrophic injury experience (e.g. traumatic brain injury, disfigurement, fatality) to include UM/UIM coverage College Degree (Bachelor's or higher) Insurance Designation US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $85,040 - $162,550. Licensed positions require a background check, that includes criminal history, education, employment verification, and a credit check consistent with applicable laws. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). USAA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement webpage. USAA will consider qualified applicants with a criminal history pursuant to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if USAA is concerned about a conviction(s) that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the Los Angeles County Office of Labor Standards and Enforcement website. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO. Relocation assistance is not available for this position. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor. 2+ years handling complex non-injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO. Relocation assistance is not available for this position. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor. 2+ years handling complex non-injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The City of Lake Worth Beach invites qualified individuals to apply for the position of Grants and Strategic Improvement Manager. This is a Full-Time, Exempt Non-Bargaining position based on a 40-hour work week with a salary range of $67,275-$90,563. The individual in this position will work in the City Hall Building located at 7 North Dixie Highway, Lake Worth Beach, FL 33460. In addition, this position offers: Vacation and Sick Leave Accruals 13 Paid Holidays 3 Floating Holidays City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage Retirement Plan JOB SUMMARY: Under the general direction of the City Manager or designee, the Grants and Strategic Improvement Manager serves as the City's lead professional for grants administration, strategic planning, organizational performance management, data analytics, and special projects. The position is responsible for identifying, securing, administering, and monitoring external funding opportunities; leading strategic initiatives; supporting data-driven decision-making; and advancing organizational effectiveness across City operations. This position serves as an internal consultant to City leadership, providing research, analysis, project management, performance measurement, policy support, and organizational improvement recommendations. Work requires considerable independent judgment, initiative, discretion, and collaboration with elected officials, department directors, governmental agencies, funding organizations, community partners, and stakeholders. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Grants Management Researches, identifies, develops, and pursues federal, state, local, foundation, and private funding opportunities that support City priorities and strategic initiatives.Coordinates and prepares grant applications, proposals, budgets, supporting documentation and required reports.Serves as the City's subject matter expert on grant administration, compliance, reporting and reimbursement requirements.Monitors grant-funded projects to ensure compliance with applicable regulations, grant agreements and funding requirements.Coordinates with City departments, Finance and external agencies throughout the grant lifecycle, including application, implementation, reporting, reimbursement and closeout.Prepares City Commission agenda items, presentations, agreements and amendments related to grant-funded projects.Maintains grant tracking systems, funding calendars, reporting schedules and grant performance records.Provides training and technical assistance to City staff regarding grants management and funding opportunities.The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. Strategic Planning and Organizational Improvement Leads and supports implementation of the City's strategic plan, organizational initiatives and performance improvement programs.Facilitates cross-departmental projects that improve operational efficiency, service delivery, accountability and organizational effectiveness.Develops project plans, performance measures, benchmarks and implementation strategies for strategic initiatives.Conducts organizational assessments, process reviews, policy analyses, feasibility studies and operational evaluations.Identifies opportunities for process improvement, innovation, cost savings and enhanced customer service.Researches best practices, emerging trends and innovative approaches in municipal government and public administration. Performance Management, Research and Analytics Develops, maintains and monitors organizational performance measures, key performance indicators (KPIs), dashboards and benchmarking systems.Collects, analyzes, interprets and reports operational, financial, demographic, economic and statistical data to support executive decision-making.Tracks, maintains, analyzes and reports demographic, economic, census, housing, labor force and community data for the City of Lake Worth Beach, Palm Beach County and the State of Florida.Utilizes demographic and economic data to support grant applications, strategic planning, economic development initiatives, policy analysis, capital planning and organizational performance management.Conducts research, program evaluations, trend analyses and statistical studies to assess program effectiveness and community needs.Prepares reports, presentations, dashboards and recommendations for City leadership, the City Commission and external stakeholders. Leadership and Stakeholder Engagement Serves as a liaison with governmental agencies, funding organizations, community groups, educational institutions and business partners.Represents the City at meetings, conferences, workshops and professional organizations.Collaborates with City departments to advance strategic priorities and organizational objectives.Responds to inquiries and provides technical guidance regarding grants, strategic initiatives, performance management and assigned projects.Performs related duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited college or university in Public Administration, Business Administration, Public Policy, Planning, Economics, Finance, Organizational Leadership or a closely related field.Five (5) years of progressively responsible professional experience in grants administration, strategic planning, project management, organizational performance management, economic analysis, public administration or a related field.Demonstrated experience securing and administering public and private grant funding.Experience conducting research, data analysis, program evaluation and strategic project management.Equivalent combinations of education, training, certifications and experience may be considered. PREFERRED QUALIFICATIONS: Master's degree in Public Administration, Business Administration, Public Policy, Planning, Economics or a related field.Experience in local government administration.Certified Grant Professional (GPC), Project Management Professional (PMP), Lean Six Sigma, Certified Government Performance Manager (CGPM) or related certification.Experience utilizing U.S. Census Bureau, American Community Survey (ACS), Bureau of Labor Statistics (BLS), Florida Commerce and similar demographic and economic data sources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of grant development, grants administration and compliance requirements.Knowledge of strategic planning, organizational performance management and public administration principles.Knowledge of demographic, economic, census and statistical research methodologies.Strong analytical, project management, research and problem-solving skills.Ability to interpret laws, regulations, policies, contracts and grant agreements.Ability to collect, analyze, interpret and communicate complex data and information.Excellent English written and verbal communication skills.Bi-lingual - English and Spanish / Creole is a plus.Ability to establish and maintain effective working relationships with elected officials, staff, governmental agencies, funding organizations and the public.Proficiency in Microsoft Office Suite, database systems, reporting platforms and data analysis tools. CERTIFICATIONS: Valid Florida Driver's License.FEMA Incident Command System (ICS) 100, 200, 700 and 800 certifications within six (6) months of employment.PMP, Lean Six Sigma, GPC or similar professional certification preferred. PHYSICAL DEMANDS: Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). May involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act . click apply for full job details
08/08/2026
Full time
The City of Lake Worth Beach invites qualified individuals to apply for the position of Grants and Strategic Improvement Manager. This is a Full-Time, Exempt Non-Bargaining position based on a 40-hour work week with a salary range of $67,275-$90,563. The individual in this position will work in the City Hall Building located at 7 North Dixie Highway, Lake Worth Beach, FL 33460. In addition, this position offers: Vacation and Sick Leave Accruals 13 Paid Holidays 3 Floating Holidays City of Lake Worth Beach Medical Benefits that include Life Insurance, Dental and Vision coverage Retirement Plan JOB SUMMARY: Under the general direction of the City Manager or designee, the Grants and Strategic Improvement Manager serves as the City's lead professional for grants administration, strategic planning, organizational performance management, data analytics, and special projects. The position is responsible for identifying, securing, administering, and monitoring external funding opportunities; leading strategic initiatives; supporting data-driven decision-making; and advancing organizational effectiveness across City operations. This position serves as an internal consultant to City leadership, providing research, analysis, project management, performance measurement, policy support, and organizational improvement recommendations. Work requires considerable independent judgment, initiative, discretion, and collaboration with elected officials, department directors, governmental agencies, funding organizations, community partners, and stakeholders. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Grants Management Researches, identifies, develops, and pursues federal, state, local, foundation, and private funding opportunities that support City priorities and strategic initiatives.Coordinates and prepares grant applications, proposals, budgets, supporting documentation and required reports.Serves as the City's subject matter expert on grant administration, compliance, reporting and reimbursement requirements.Monitors grant-funded projects to ensure compliance with applicable regulations, grant agreements and funding requirements.Coordinates with City departments, Finance and external agencies throughout the grant lifecycle, including application, implementation, reporting, reimbursement and closeout.Prepares City Commission agenda items, presentations, agreements and amendments related to grant-funded projects.Maintains grant tracking systems, funding calendars, reporting schedules and grant performance records.Provides training and technical assistance to City staff regarding grants management and funding opportunities.The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. Strategic Planning and Organizational Improvement Leads and supports implementation of the City's strategic plan, organizational initiatives and performance improvement programs.Facilitates cross-departmental projects that improve operational efficiency, service delivery, accountability and organizational effectiveness.Develops project plans, performance measures, benchmarks and implementation strategies for strategic initiatives.Conducts organizational assessments, process reviews, policy analyses, feasibility studies and operational evaluations.Identifies opportunities for process improvement, innovation, cost savings and enhanced customer service.Researches best practices, emerging trends and innovative approaches in municipal government and public administration. Performance Management, Research and Analytics Develops, maintains and monitors organizational performance measures, key performance indicators (KPIs), dashboards and benchmarking systems.Collects, analyzes, interprets and reports operational, financial, demographic, economic and statistical data to support executive decision-making.Tracks, maintains, analyzes and reports demographic, economic, census, housing, labor force and community data for the City of Lake Worth Beach, Palm Beach County and the State of Florida.Utilizes demographic and economic data to support grant applications, strategic planning, economic development initiatives, policy analysis, capital planning and organizational performance management.Conducts research, program evaluations, trend analyses and statistical studies to assess program effectiveness and community needs.Prepares reports, presentations, dashboards and recommendations for City leadership, the City Commission and external stakeholders. Leadership and Stakeholder Engagement Serves as a liaison with governmental agencies, funding organizations, community groups, educational institutions and business partners.Represents the City at meetings, conferences, workshops and professional organizations.Collaborates with City departments to advance strategic priorities and organizational objectives.Responds to inquiries and provides technical guidance regarding grants, strategic initiatives, performance management and assigned projects.Performs related duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree from an accredited college or university in Public Administration, Business Administration, Public Policy, Planning, Economics, Finance, Organizational Leadership or a closely related field.Five (5) years of progressively responsible professional experience in grants administration, strategic planning, project management, organizational performance management, economic analysis, public administration or a related field.Demonstrated experience securing and administering public and private grant funding.Experience conducting research, data analysis, program evaluation and strategic project management.Equivalent combinations of education, training, certifications and experience may be considered. PREFERRED QUALIFICATIONS: Master's degree in Public Administration, Business Administration, Public Policy, Planning, Economics or a related field.Experience in local government administration.Certified Grant Professional (GPC), Project Management Professional (PMP), Lean Six Sigma, Certified Government Performance Manager (CGPM) or related certification.Experience utilizing U.S. Census Bureau, American Community Survey (ACS), Bureau of Labor Statistics (BLS), Florida Commerce and similar demographic and economic data sources. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of grant development, grants administration and compliance requirements.Knowledge of strategic planning, organizational performance management and public administration principles.Knowledge of demographic, economic, census and statistical research methodologies.Strong analytical, project management, research and problem-solving skills.Ability to interpret laws, regulations, policies, contracts and grant agreements.Ability to collect, analyze, interpret and communicate complex data and information.Excellent English written and verbal communication skills.Bi-lingual - English and Spanish / Creole is a plus.Ability to establish and maintain effective working relationships with elected officials, staff, governmental agencies, funding organizations and the public.Proficiency in Microsoft Office Suite, database systems, reporting platforms and data analysis tools. CERTIFICATIONS: Valid Florida Driver's License.FEMA Incident Command System (ICS) 100, 200, 700 and 800 certifications within six (6) months of employment.PMP, Lean Six Sigma, GPC or similar professional certification preferred. PHYSICAL DEMANDS: Depending on functional area of assignment, tasks involve the ability to exert light physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). May involve some climbing, balancing, stooping, kneeling, crouching, crawling, walking or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking. All full-time employees are considered critical in response to emergency situations and may be deemed essential as needed depending on the situation. Employees in this position will be required to complete the FEMA Incident Command System (ICS) Certification Levels 100, 200, 700 and 800 within the first six months of employment. Certain positions may be required to attain additional ICS training as needed. The job description does not constitute an employment agreement between the City of Lake Worth Beach and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Lake Worth Beach is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act . click apply for full job details
Description: Position Title: RCCYC Director of Operations Department: JEWEL Human Services Reports To: Executive Director of Administration Direct Reports: Administrative Coordinator, Kitchen Manager, Transportation Liaison Position Type: Regular Full-Time FLSA Status: Exempt Date: September 12, 2025 CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC). OUR MISSION The ROCK Community Center for Youth & Children (RCCYC) champions the development of healthy, whole, and resilient youth and children in Arlington Woods and beyond. The Center provides safe, accessible, high-quality, holistic programs and support services for K-12 youth and their families, spanning education, recreation, leadership, and enrichment. YOUR ROLE IN OUR MISSION The Director of Operations ensures that the day-to-day administrative, logistical, and support functions of RCCYC run smoothly so staff, volunteers, and youth can thrive in a safe, well-managed environment. This role manages registration, attendance, food service coordination, transportation liaison activities, supply/inventory control, scheduling, and compliance reporting . Additionally, the Director of Operations manages operational budget lines (supplies, snacks/meals, transportation, and administrative systems) and provides regular financial updates to the Center Director , who holds overall responsibility for RCCYC's budget and grant compliance. ESSENTIAL DUTIES & RESPONSIBILITIES: Administrative & Enrollment Management Oversee youth registration, enrollment, and renewal processes ; maintain accurate records and databases. Manage daily attendance tracking and ensure accurate reporting. Ensure compliance with confidentiality, licensing, and funder requirements for documentation. Daily Operations & Logistics Coordinate transportation logistics , including IPS bussing and parent/guardian pick-up protocols. Oversee snack/meal service in collaboration with the Kitchen Manager. Maintain inventory of supplies; manage ordering and distribution. Backup for CACFP reporting and compliance working directly with the Kitchen Manager. Ensure all classrooms and program spaces are ready for use each day. Staff Scheduling & Support Develop and manage daily/weekly staff schedules in collaboration with the Center Director and Director of Programs. Track staff time, coverage needs, and substitute arrangements. Support incident documentation and ensure compliance with RCCYC and ESC policies. Budget & Financial Stewardship Manage operational budget lines (supplies, food/snacks, transportation, administrative systems). Monitor daily/weekly expenditures to ensure alignment with approved budgets. Review monthly financial statements with the Center Director. Collaborate with the Center Director to plan and adjust budget allocations as needed. Safety & Compliance Support Partner with ESC's central Facilities and Security teams to ensure a safe, welcoming environment . Maintain compliance with youth protection, health, and safety policies in all operational areas. Conduct operational checks to identify and resolve risks before they impact programming. Reporting & Accountability Provide the Center Director with operational reports (attendance, incidents, meal counts, transportation). Contribute data for grant reporting, compliance audits, and funder updates. SUPERVISORY RESPONSIBILITIES: Administrative Coordinator Kitchen Manager Transportation Liaison Requirements: QUALIFICATIONS: Required Bachelor's degree in business administration, nonprofit management, or related field-or equivalent operational leadership experience. 3+ years of experience in operations, administration, or logistics within a youth-serving or nonprofit environment. Demonstrated experience managing budgets or budget lines. Strong organizational, scheduling, and recordkeeping skills. Ability to work 100% onsite, 9 hours daily (8 hrs onsite + 1 hr lunch) . Preferred Experience with afterschool, community center, or youth-serving program operations. Familiarity with grant compliance and reporting. Bilingual skills a plus. Certifications/Requirements CPR/First Aid (or attainable within 60 days). Mandated Reporter training. Background check clearance. COMPETENCIES: Operational Excellence - Manages logistics and processes to ensure smooth daily operations. Financial Stewardship - Manages operational budgets responsibly and transparently. Organization & Planning - Anticipates needs and prevents disruptions. Collaboration - Works effectively with Center Director, Programs Director, and ESC teams. Accountability - Produces accurate, timely reports. Adaptability - Responds quickly to daily challenges and unexpected changes. PHYSICAL/WORK CONDITIONS: Active, youth-centered environment requiring mobility across program areas. Ability to lift up to 25 lbs. for supplies and equipment. Daily onsite presence for 8 working hours plus a 1-hour lunch (9-hour workday total). SUCCESS METRICS: Accurate, timely registration and attendance records. Efficient, uninterrupted daily operations. Operational budgets tracked and managed responsibly within approved limits. Compliance with all RCCYC and funder requirements. Positive staff and family satisfaction with logistics and support systems. CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC). Compensation details: 0 Yearly Salary PIdd0ef-9202
08/08/2026
Full time
Description: Position Title: RCCYC Director of Operations Department: JEWEL Human Services Reports To: Executive Director of Administration Direct Reports: Administrative Coordinator, Kitchen Manager, Transportation Liaison Position Type: Regular Full-Time FLSA Status: Exempt Date: September 12, 2025 CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC). OUR MISSION The ROCK Community Center for Youth & Children (RCCYC) champions the development of healthy, whole, and resilient youth and children in Arlington Woods and beyond. The Center provides safe, accessible, high-quality, holistic programs and support services for K-12 youth and their families, spanning education, recreation, leadership, and enrichment. YOUR ROLE IN OUR MISSION The Director of Operations ensures that the day-to-day administrative, logistical, and support functions of RCCYC run smoothly so staff, volunteers, and youth can thrive in a safe, well-managed environment. This role manages registration, attendance, food service coordination, transportation liaison activities, supply/inventory control, scheduling, and compliance reporting . Additionally, the Director of Operations manages operational budget lines (supplies, snacks/meals, transportation, and administrative systems) and provides regular financial updates to the Center Director , who holds overall responsibility for RCCYC's budget and grant compliance. ESSENTIAL DUTIES & RESPONSIBILITIES: Administrative & Enrollment Management Oversee youth registration, enrollment, and renewal processes ; maintain accurate records and databases. Manage daily attendance tracking and ensure accurate reporting. Ensure compliance with confidentiality, licensing, and funder requirements for documentation. Daily Operations & Logistics Coordinate transportation logistics , including IPS bussing and parent/guardian pick-up protocols. Oversee snack/meal service in collaboration with the Kitchen Manager. Maintain inventory of supplies; manage ordering and distribution. Backup for CACFP reporting and compliance working directly with the Kitchen Manager. Ensure all classrooms and program spaces are ready for use each day. Staff Scheduling & Support Develop and manage daily/weekly staff schedules in collaboration with the Center Director and Director of Programs. Track staff time, coverage needs, and substitute arrangements. Support incident documentation and ensure compliance with RCCYC and ESC policies. Budget & Financial Stewardship Manage operational budget lines (supplies, food/snacks, transportation, administrative systems). Monitor daily/weekly expenditures to ensure alignment with approved budgets. Review monthly financial statements with the Center Director. Collaborate with the Center Director to plan and adjust budget allocations as needed. Safety & Compliance Support Partner with ESC's central Facilities and Security teams to ensure a safe, welcoming environment . Maintain compliance with youth protection, health, and safety policies in all operational areas. Conduct operational checks to identify and resolve risks before they impact programming. Reporting & Accountability Provide the Center Director with operational reports (attendance, incidents, meal counts, transportation). Contribute data for grant reporting, compliance audits, and funder updates. SUPERVISORY RESPONSIBILITIES: Administrative Coordinator Kitchen Manager Transportation Liaison Requirements: QUALIFICATIONS: Required Bachelor's degree in business administration, nonprofit management, or related field-or equivalent operational leadership experience. 3+ years of experience in operations, administration, or logistics within a youth-serving or nonprofit environment. Demonstrated experience managing budgets or budget lines. Strong organizational, scheduling, and recordkeeping skills. Ability to work 100% onsite, 9 hours daily (8 hrs onsite + 1 hr lunch) . Preferred Experience with afterschool, community center, or youth-serving program operations. Familiarity with grant compliance and reporting. Bilingual skills a plus. Certifications/Requirements CPR/First Aid (or attainable within 60 days). Mandated Reporter training. Background check clearance. COMPETENCIES: Operational Excellence - Manages logistics and processes to ensure smooth daily operations. Financial Stewardship - Manages operational budgets responsibly and transparently. Organization & Planning - Anticipates needs and prevents disruptions. Collaboration - Works effectively with Center Director, Programs Director, and ESC teams. Accountability - Produces accurate, timely reports. Adaptability - Responds quickly to daily challenges and unexpected changes. PHYSICAL/WORK CONDITIONS: Active, youth-centered environment requiring mobility across program areas. Ability to lift up to 25 lbs. for supplies and equipment. Daily onsite presence for 8 working hours plus a 1-hour lunch (9-hour workday total). SUCCESS METRICS: Accurate, timely registration and attendance records. Efficient, uninterrupted daily operations. Operational budgets tracked and managed responsibly within approved limits. Compliance with all RCCYC and funder requirements. Positive staff and family satisfaction with logistics and support systems. CLICK THIS LINK TO APPLY! You will be redirected to the LHH Staffing Agency application page to complete your application. LHH is managing the recruitment and application process for the Director of Operations position on behalf of Eastern Star Church's ROCK Community Center for Youth and Children (RCCYC). Compensation details: 0 Yearly Salary PIdd0ef-9202
Payroll Specialist Cambridge, MA Full time JR101664 The Opportunity Lesley University is seeking a Payroll Specialist to join the Human Resources department. Reporting to the Payroll Manager, this role supports the timely and accurate processing of on-cycle and off-cycle payrolls, audits, reconciliations, variance analysis, and payroll reporting. The Specialist will leverage Workday payroll expertise, including configuration, reporting, calculated fields, and time tracking, to maintain and optimize payroll operations. Responsibilities include troubleshooting payroll and system issues, supporting system upgrades and enhancements, conducting audits, ensuring compliance with federal and state payroll regulations, and implementing process improvements. Working closely with Finance, IT, and Financial Aid, the Payroll Specialist will develop reports and analytics, support general ledger reconciliations and payroll tax compliance, monitor Federal Work Study earnings and award balances, and help maintain strong internal controls. Additional responsibilities include documenting standard operating procedures, responding to employee payroll inquiries, and supporting other payroll-related initiatives. This position requires a highly detail-oriented professional with payroll expertise, strong analytical and problem-solving skills, and the ability to collaborate effectively across departments while maintaining confidentiality and compliance. Qualities & Capabilities A successful candidate will have: Bachelor's degree in Accounting, Finance, or related field or equivalent work experience Two to five+ years of direct payroll experience (required); Experience within a higher education setting (preferred) Demonstrated success utilizing a payroll ERP system (required); Workday experience (preferred) Knowledge of payroll and accounting principles, payroll methods, Department of Labor regulations, and federal and state tax regulations Demonstrated experience working autonomously and managing deadlines effectively Excellent written and oral communication skills; Strong ability to maintain effective working relationships with all levels of the university and external partners Excellent time management skills; Ability to multitask while maintaining accuracy and precision Why Lesley Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities. We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills. Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution. Expressing Interest A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration. At Lesley University we strive for a supportive and equitable environment where people regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws can participate equally and fully as their true selves in all aspects of university life. Accordingly, the University prohibits discrimination based on these protected categories in any education program or activity that it operates, including in admission and in employment. We are committed to diversity, equity, and inclusion throughout the fabric of our institution. Individuals may submit concerns or questions related to discrimination to the University's Director of Equal Opportunity. Please visit the Office of Equal Opportunity's webpage for the University's entire notice of nondiscrimination and for additional information. Base Pay Range: $72,618 - $82,521 annually Compensation details: 1 Yearly Salary PIc110b5-
08/08/2026
Full time
Payroll Specialist Cambridge, MA Full time JR101664 The Opportunity Lesley University is seeking a Payroll Specialist to join the Human Resources department. Reporting to the Payroll Manager, this role supports the timely and accurate processing of on-cycle and off-cycle payrolls, audits, reconciliations, variance analysis, and payroll reporting. The Specialist will leverage Workday payroll expertise, including configuration, reporting, calculated fields, and time tracking, to maintain and optimize payroll operations. Responsibilities include troubleshooting payroll and system issues, supporting system upgrades and enhancements, conducting audits, ensuring compliance with federal and state payroll regulations, and implementing process improvements. Working closely with Finance, IT, and Financial Aid, the Payroll Specialist will develop reports and analytics, support general ledger reconciliations and payroll tax compliance, monitor Federal Work Study earnings and award balances, and help maintain strong internal controls. Additional responsibilities include documenting standard operating procedures, responding to employee payroll inquiries, and supporting other payroll-related initiatives. This position requires a highly detail-oriented professional with payroll expertise, strong analytical and problem-solving skills, and the ability to collaborate effectively across departments while maintaining confidentiality and compliance. Qualities & Capabilities A successful candidate will have: Bachelor's degree in Accounting, Finance, or related field or equivalent work experience Two to five+ years of direct payroll experience (required); Experience within a higher education setting (preferred) Demonstrated success utilizing a payroll ERP system (required); Workday experience (preferred) Knowledge of payroll and accounting principles, payroll methods, Department of Labor regulations, and federal and state tax regulations Demonstrated experience working autonomously and managing deadlines effectively Excellent written and oral communication skills; Strong ability to maintain effective working relationships with all levels of the university and external partners Excellent time management skills; Ability to multitask while maintaining accuracy and precision Why Lesley Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities. We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills. Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution. Expressing Interest A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration. At Lesley University we strive for a supportive and equitable environment where people regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws can participate equally and fully as their true selves in all aspects of university life. Accordingly, the University prohibits discrimination based on these protected categories in any education program or activity that it operates, including in admission and in employment. We are committed to diversity, equity, and inclusion throughout the fabric of our institution. Individuals may submit concerns or questions related to discrimination to the University's Director of Equal Opportunity. Please visit the Office of Equal Opportunity's webpage for the University's entire notice of nondiscrimination and for additional information. Base Pay Range: $72,618 - $82,521 annually Compensation details: 1 Yearly Salary PIc110b5-
Description: Executive Assistant for Academic Affairs Full-time, non-exempt, 37.5 hours/week On-Campus $26-32/hour Reports to: Vice Dean for Faculty VLGS Benefits and PTO include: - Full benefits (medical, dental, vision, etc.). - 403b including 4% employer contribution. - 2 weeks of paid vacation in addition to paid personal and sick days. - 11 paid holidays plus two weeks of paid days off for Summer and Winter breaks. - Employee Assistance Program. - VLGS course participation with tuition assistance. - Flexible schedule potential. Vermont Law and Graduate School is committed to cultivating and preserving a culture of inclusion and connectedness. We grow and learn better together with a diverse group of faculty, staff, and students. In recruiting for faculty and staff, we seek unique backgrounds to enrich and challenge our community. Position Summary: The Executive Assistant works directly under the supervision of the Vice Dean for Faculty, providing administrative and teaching support for faculty and academic programs. This person must abide by strict confidentiality requirements, work effectively and efficiently with students, faculty, and staff in a fast-paced environment, and successfully initiate, execute, and complete multiple projects in a timely and efficient manner. Key Duties and Responsibilities: Support for Vice Dean for Faculty Interacts with and serves as liaison to students, faculty, staff, trustees, alumni, and outside organizations to plan or coordinate programs, projects, or activities; to gather information on or resolve issues; to explain or interpret policies and procedures; and to process special request. Performs a full range of administrative support tasks for the Vice Dean, including type, draft, proof, edit, copy, or otherwise distribute reports, policies, manuals, instructional materials, scholarly publications, handbooks, general correspondence, and other materials. Maintains faculty lists and updates the faculty directory on the VLGS website. Provides course support for the Vice Dean's classes, including ExamSoft and proctoring exams. Supports Vice Dean for Faculty in managing instructional budget, including record keeping, expense documentation, reimbursement, etc. Provides staff support for annual faculty retreat, faculty orientation, monthly faculty meetings and multiple faculty committees. Duties include assisting with meeting logistics; preparing meeting agendas; gathering, compiling, and distributing information; taking, editing, and preparing minutes; communicating with faculty members; and following up on committee actions as appropriate. Coordinates the school's course evaluation process. Makes and coordinates travel arrangements, maintains travel-related expense report. General Deans' Team Duties: Answers the phone, responds to emails, greets visitors, answers questions, takes messages, makes appointments, and refers to other personnel/offices as appropriate. Maintains various files and records, both manual and computerized. Opens, screens, and distributes mail. Proctors examinations for faculty. Provides back up support to the President's and Dean's Executive Assistant as needed or support to other Faculty Support personnel as needed. Designs and maintains filing systems or other processes as needed. Other duties or special projects as assigned, needed, or requested. Requirements: Required Education, Skills and Experience: Associate's degree in an appropriate discipline, or a combination of education and experience from which comparable knowledge and skills are acquired. Two or more years of executive-level support or office management experience. Ability to use discretion in handling confidential information. Four or more years of comparable relevant administrative experience. Knowledge of higher education administration or legal office procedures preferred. Excellent planning, organizational, and interpersonal communication skills. Ability to work independently to accomplish goals, and also participate as an engaged member of the Deans' Office team. Good time management, planning, administrative, and organizational skills; good writing and math skills; strong intercommunication skills including the ability to interact courteously and efficiently with a wide variety of individuals both inside and outside of VLGS. Proficiency with office systems such as Microsoft Office Suite, database programs, and internet search engines and websites. Ability and flexibility to learn, adapt to, and master new technologies and systems as needed. Experience with complex filing systems. Ability and willingness to speak publicly at small and large group gatherings, both online and in-person, for proctoring, faculty meetings, and other events as needed. Other Requirements: 95% Computer-related work; primary work is done sitting and/or standing at a desk. Repetitive motion (keyboard, mouse, etc.). Ability to prioritize and manage multiple tasks and deadlines and reorganize under pressure. Ability to work independently and within a team. Ability to maintain professional demeanor in stressful situations. Ability to prioritize multiple tasks and deadlines and reorganize under pressure. Ability to work independently and collaboratively within a team. Must be able to work legally within the United States without sponsorship. Ability to perform all essential functions of the job with or without basic accommodations. Application Requirements: Please attach a resume and cover letter for consideration. If you are applying from a third party website (Indeed, etc.) and are unable to attach additional materials to your online application, please apply directly at . As part of our commitment to compliance with the Americans with Disabilities Act, candidates who meet the qualifications for this position and who require accommodations to apply should contact Human Resources at . Vermont Law and Graduate School strives to raise the bar for being an Equal Opportunity Employer, and we prohibit discrimination based on race, color, religion, ancestry, sex, sexual orientation, gender identity, age, national origin, place of birth, marital status, disability, veteran's status, HIV status, pregnancy, genetic information, health insurance status, and crime victim status. pm20 Compensation details: 26-32 Hourly Wage PIb863640fa5-
08/08/2026
Full time
Description: Executive Assistant for Academic Affairs Full-time, non-exempt, 37.5 hours/week On-Campus $26-32/hour Reports to: Vice Dean for Faculty VLGS Benefits and PTO include: - Full benefits (medical, dental, vision, etc.). - 403b including 4% employer contribution. - 2 weeks of paid vacation in addition to paid personal and sick days. - 11 paid holidays plus two weeks of paid days off for Summer and Winter breaks. - Employee Assistance Program. - VLGS course participation with tuition assistance. - Flexible schedule potential. Vermont Law and Graduate School is committed to cultivating and preserving a culture of inclusion and connectedness. We grow and learn better together with a diverse group of faculty, staff, and students. In recruiting for faculty and staff, we seek unique backgrounds to enrich and challenge our community. Position Summary: The Executive Assistant works directly under the supervision of the Vice Dean for Faculty, providing administrative and teaching support for faculty and academic programs. This person must abide by strict confidentiality requirements, work effectively and efficiently with students, faculty, and staff in a fast-paced environment, and successfully initiate, execute, and complete multiple projects in a timely and efficient manner. Key Duties and Responsibilities: Support for Vice Dean for Faculty Interacts with and serves as liaison to students, faculty, staff, trustees, alumni, and outside organizations to plan or coordinate programs, projects, or activities; to gather information on or resolve issues; to explain or interpret policies and procedures; and to process special request. Performs a full range of administrative support tasks for the Vice Dean, including type, draft, proof, edit, copy, or otherwise distribute reports, policies, manuals, instructional materials, scholarly publications, handbooks, general correspondence, and other materials. Maintains faculty lists and updates the faculty directory on the VLGS website. Provides course support for the Vice Dean's classes, including ExamSoft and proctoring exams. Supports Vice Dean for Faculty in managing instructional budget, including record keeping, expense documentation, reimbursement, etc. Provides staff support for annual faculty retreat, faculty orientation, monthly faculty meetings and multiple faculty committees. Duties include assisting with meeting logistics; preparing meeting agendas; gathering, compiling, and distributing information; taking, editing, and preparing minutes; communicating with faculty members; and following up on committee actions as appropriate. Coordinates the school's course evaluation process. Makes and coordinates travel arrangements, maintains travel-related expense report. General Deans' Team Duties: Answers the phone, responds to emails, greets visitors, answers questions, takes messages, makes appointments, and refers to other personnel/offices as appropriate. Maintains various files and records, both manual and computerized. Opens, screens, and distributes mail. Proctors examinations for faculty. Provides back up support to the President's and Dean's Executive Assistant as needed or support to other Faculty Support personnel as needed. Designs and maintains filing systems or other processes as needed. Other duties or special projects as assigned, needed, or requested. Requirements: Required Education, Skills and Experience: Associate's degree in an appropriate discipline, or a combination of education and experience from which comparable knowledge and skills are acquired. Two or more years of executive-level support or office management experience. Ability to use discretion in handling confidential information. Four or more years of comparable relevant administrative experience. Knowledge of higher education administration or legal office procedures preferred. Excellent planning, organizational, and interpersonal communication skills. Ability to work independently to accomplish goals, and also participate as an engaged member of the Deans' Office team. Good time management, planning, administrative, and organizational skills; good writing and math skills; strong intercommunication skills including the ability to interact courteously and efficiently with a wide variety of individuals both inside and outside of VLGS. Proficiency with office systems such as Microsoft Office Suite, database programs, and internet search engines and websites. Ability and flexibility to learn, adapt to, and master new technologies and systems as needed. Experience with complex filing systems. Ability and willingness to speak publicly at small and large group gatherings, both online and in-person, for proctoring, faculty meetings, and other events as needed. Other Requirements: 95% Computer-related work; primary work is done sitting and/or standing at a desk. Repetitive motion (keyboard, mouse, etc.). Ability to prioritize and manage multiple tasks and deadlines and reorganize under pressure. Ability to work independently and within a team. Ability to maintain professional demeanor in stressful situations. Ability to prioritize multiple tasks and deadlines and reorganize under pressure. Ability to work independently and collaboratively within a team. Must be able to work legally within the United States without sponsorship. Ability to perform all essential functions of the job with or without basic accommodations. Application Requirements: Please attach a resume and cover letter for consideration. If you are applying from a third party website (Indeed, etc.) and are unable to attach additional materials to your online application, please apply directly at . As part of our commitment to compliance with the Americans with Disabilities Act, candidates who meet the qualifications for this position and who require accommodations to apply should contact Human Resources at . Vermont Law and Graduate School strives to raise the bar for being an Equal Opportunity Employer, and we prohibit discrimination based on race, color, religion, ancestry, sex, sexual orientation, gender identity, age, national origin, place of birth, marital status, disability, veteran's status, HIV status, pregnancy, genetic information, health insurance status, and crime victim status. pm20 Compensation details: 26-32 Hourly Wage PIb863640fa5-
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/08/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
