Description: Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Affinity Management Services is seeking a skilled and experienced Corporate Trainer to join our team. The Corporate Trainer will be responsible for designing, implementing, and managing comprehensive training programs aimed at enhancing the skills and knowledge of internal employees, Board members, and the general public. This role focuses on developing, delivering, and managing training programs that equip Community Association Managers (CAMs) with the knowledge, skills, and tools required to effectively manage communities. The trainer ensures CAMs stay compliant with state laws, adhere to industry best practices, and remain capable of meeting the demands of their communities. Key Responsibilities: Create structured programs covering essential topics such as Florida statutes (e.g., Chapters 718, 719, 720), financial management, governance, and operational best practices. Tailor programs to address the unique needs of individual communities, such as condos, master-planned developments, or HOA communities. Educate CAMs on Florida's regulatory requirements and ensure they are familiar with legal updates affecting community management, including fair housing laws, records retention, and election procedures. Provide guidance on property maintenance, vendor management, and day-to-day operations to ensure CAMs can efficiently manage community needs. Offer training in conflict resolution, communication, customer service, and relationship management to enhance interactions with residents, vendors, and boards. Support the onboarding of new managers by familiarizing them with company procedures, technology platforms, and expectations. Train CAMs on software platforms such as financial systems, property management tools, and document management systems. Manage the web-based training platform, ensuring the continuous relevance and accuracy of training materials. Offer mentorship programs and encourage CAMs to pursue certifications (e.g., CAM, CMCA, AMS) and continuing education opportunities. Monitor the progress of CAMs through assessments, certifications, or feedback sessions to ensure training objectives are met. Evaluate the effectiveness of training programs through rigorous feedback mechanisms, surveys, and performance metrics. Conduct in-depth training sessions on critical property management topics, including hurricane preparedness, budget preparation, and fostering effective board relationships. Organize and facilitate high-impact webinars and workshops for community board members and other stakeholders. Conduct thorough analysis of existing processes, identifying opportunities for streamlining and proposing innovative initiatives to enhance operational efficiency and effectiveness. Develop and implement robust succession planning strategies to ensure a continuous pipeline of qualified candidates for key positions. Design and manage performance improvement plans for employees who are not meeting key performance indicators (KPIs). Requirements: Bachelor's degree preferred. Active CAM License required. Proven experience as a Corporate Trainer or similar role, with prior experience as a Community Association Manager (CAM). 3 to 5 years of experience in conducting technical and operational training. Excellent communication and presentation skills, with the ability to interact effectively with Board members. Strong organizational and time management abilities. Proficiency in using web-based training platforms and tools. Enjoys creating engaging training content and following up with team members on performance. Solutions-driven, with a focus on streamlining processes and proposing new initiatives. Understands different learning methods and can adapt training approaches depending on the trainee. Ability to travel within South Florida, including Palm Beach, Broward, Dade, and Collier counties. Knowledge of statutes 718, 719, 720 and maintain active knowledge of statutory changes. General Manager - Community Association Job Details Job Type Full-time Kendall, FL Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Position Overview: As a Community Association Manager at Affinity Management Services, you will play a pivotal role in fostering thriving and well managed communities. Your responsibilities will include cultivating positive relationships with association boards, addressing unit owner's needs, managing vendors, and overseeing the association's finances. Key Responsibilities Develop and maintain a professional relationship with the Board of Directors and homeowners, promptly addressing service requests and investigating serious complaints. Develop and foster relationships with association vendors to ensure cooperation and supervise the quality of their services. Plan, direct, and oversee the implementation of comprehensive systems for the protection of community assets and records in a professional manner. Inspect the community and facilities to determine maintenance and security needs. Ensure safety rules are communicated and enforced. Investigate accidents and claims for property damage, including damage or destruction to common elements, and prepare fully written reports. Prepare meeting agendas, supervise file and record management, and attend Board of Directors and Annual or Special Meetings. Assist in the preparation of monthly financial reports, ensuring accuracy and variance trend analysis. Manage the association's finances, understand financial statements, and provide guidance to the board to make sound decisions. Prepare the association's annual budget, analyze expenses item by item, and suggest adequate funding for financial responsibility. Prepare RFPs for job requests and analyze bids to ensure an accurate comparison and presentation of project specifications. Provide reports to the Board of Directors with recommendations to enhance community appearance, values, and promote harmony among residents. Respond to and act on association emergencies in a timely manner. Manage major improvement projects, including preparing RFPs for projects exceeding $10,000, coordinating meetings, and overseeing vendor interactions. Schedule and review staff assignments to ensure adequate coverage while working within the assigned budget. Review and approve payroll for direct employees and vendor invoices before payment. Requirements Bilingual (English, Spanish) Preferred. Active CAM License. Minimum 5 years of management experience. Experience with High-Rise Condominiums and HOA Management. General Computer Skills. JOB SPECS: Schedule: Monday - Friday 9am - 5pm (Nighttime Meetings & Emergency Calls Will Be Required) Salary: Based on Experience Who We Are: At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments. Our Values: Relationship Focus: Be Reliable To All Take Ownership Work Collaboratively Teamwork: Commit to Self-Development Set High Standards Hold yourself & others accountable. Professionalism: Instill Trust Be Open & Honest Be an active listener Solutions Driven: Get things Done Achieve Results Think outside the box Celebrate the Wins: Praise our Milestones Highlight Achievements What We Offer: We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: - Fully paid medical insurance - Voluntary dental, vision, life insurance, and short-term disability - 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations. Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity. . click apply for full job details
12/06/2024
Full time
Description: Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Affinity Management Services is seeking a skilled and experienced Corporate Trainer to join our team. The Corporate Trainer will be responsible for designing, implementing, and managing comprehensive training programs aimed at enhancing the skills and knowledge of internal employees, Board members, and the general public. This role focuses on developing, delivering, and managing training programs that equip Community Association Managers (CAMs) with the knowledge, skills, and tools required to effectively manage communities. The trainer ensures CAMs stay compliant with state laws, adhere to industry best practices, and remain capable of meeting the demands of their communities. Key Responsibilities: Create structured programs covering essential topics such as Florida statutes (e.g., Chapters 718, 719, 720), financial management, governance, and operational best practices. Tailor programs to address the unique needs of individual communities, such as condos, master-planned developments, or HOA communities. Educate CAMs on Florida's regulatory requirements and ensure they are familiar with legal updates affecting community management, including fair housing laws, records retention, and election procedures. Provide guidance on property maintenance, vendor management, and day-to-day operations to ensure CAMs can efficiently manage community needs. Offer training in conflict resolution, communication, customer service, and relationship management to enhance interactions with residents, vendors, and boards. Support the onboarding of new managers by familiarizing them with company procedures, technology platforms, and expectations. Train CAMs on software platforms such as financial systems, property management tools, and document management systems. Manage the web-based training platform, ensuring the continuous relevance and accuracy of training materials. Offer mentorship programs and encourage CAMs to pursue certifications (e.g., CAM, CMCA, AMS) and continuing education opportunities. Monitor the progress of CAMs through assessments, certifications, or feedback sessions to ensure training objectives are met. Evaluate the effectiveness of training programs through rigorous feedback mechanisms, surveys, and performance metrics. Conduct in-depth training sessions on critical property management topics, including hurricane preparedness, budget preparation, and fostering effective board relationships. Organize and facilitate high-impact webinars and workshops for community board members and other stakeholders. Conduct thorough analysis of existing processes, identifying opportunities for streamlining and proposing innovative initiatives to enhance operational efficiency and effectiveness. Develop and implement robust succession planning strategies to ensure a continuous pipeline of qualified candidates for key positions. Design and manage performance improvement plans for employees who are not meeting key performance indicators (KPIs). Requirements: Bachelor's degree preferred. Active CAM License required. Proven experience as a Corporate Trainer or similar role, with prior experience as a Community Association Manager (CAM). 3 to 5 years of experience in conducting technical and operational training. Excellent communication and presentation skills, with the ability to interact effectively with Board members. Strong organizational and time management abilities. Proficiency in using web-based training platforms and tools. Enjoys creating engaging training content and following up with team members on performance. Solutions-driven, with a focus on streamlining processes and proposing new initiatives. Understands different learning methods and can adapt training approaches depending on the trainee. Ability to travel within South Florida, including Palm Beach, Broward, Dade, and Collier counties. Knowledge of statutes 718, 719, 720 and maintain active knowledge of statutory changes. General Manager - Community Association Job Details Job Type Full-time Kendall, FL Description Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County for over 15 years! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with. Position Overview: As a Community Association Manager at Affinity Management Services, you will play a pivotal role in fostering thriving and well managed communities. Your responsibilities will include cultivating positive relationships with association boards, addressing unit owner's needs, managing vendors, and overseeing the association's finances. Key Responsibilities Develop and maintain a professional relationship with the Board of Directors and homeowners, promptly addressing service requests and investigating serious complaints. Develop and foster relationships with association vendors to ensure cooperation and supervise the quality of their services. Plan, direct, and oversee the implementation of comprehensive systems for the protection of community assets and records in a professional manner. Inspect the community and facilities to determine maintenance and security needs. Ensure safety rules are communicated and enforced. Investigate accidents and claims for property damage, including damage or destruction to common elements, and prepare fully written reports. Prepare meeting agendas, supervise file and record management, and attend Board of Directors and Annual or Special Meetings. Assist in the preparation of monthly financial reports, ensuring accuracy and variance trend analysis. Manage the association's finances, understand financial statements, and provide guidance to the board to make sound decisions. Prepare the association's annual budget, analyze expenses item by item, and suggest adequate funding for financial responsibility. Prepare RFPs for job requests and analyze bids to ensure an accurate comparison and presentation of project specifications. Provide reports to the Board of Directors with recommendations to enhance community appearance, values, and promote harmony among residents. Respond to and act on association emergencies in a timely manner. Manage major improvement projects, including preparing RFPs for projects exceeding $10,000, coordinating meetings, and overseeing vendor interactions. Schedule and review staff assignments to ensure adequate coverage while working within the assigned budget. Review and approve payroll for direct employees and vendor invoices before payment. Requirements Bilingual (English, Spanish) Preferred. Active CAM License. Minimum 5 years of management experience. Experience with High-Rise Condominiums and HOA Management. General Computer Skills. JOB SPECS: Schedule: Monday - Friday 9am - 5pm (Nighttime Meetings & Emergency Calls Will Be Required) Salary: Based on Experience Who We Are: At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments. Our Values: Relationship Focus: Be Reliable To All Take Ownership Work Collaboratively Teamwork: Commit to Self-Development Set High Standards Hold yourself & others accountable. Professionalism: Instill Trust Be Open & Honest Be an active listener Solutions Driven: Get things Done Achieve Results Think outside the box Celebrate the Wins: Praise our Milestones Highlight Achievements What We Offer: We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including: - Fully paid medical insurance - Voluntary dental, vision, life insurance, and short-term disability - 401(K) Plan after 90 days of employment Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations. Note: The company provides a disclaimer that the job post may not be an exhaustive list of all responsibilities and requirements, and the essential functions of the job may change based on business necessity. . click apply for full job details
Description: Entry salary is $47,645. Job posted until filled. GENERAL DESCRIPTION: The purpose of this position is to initiate and manage services and programs for the Youth Library Services Department in accordance with the County's Library System policies. Train, support, and provide advice to interns and volunteers working with youth. Provide reader's advisory, reference, and other assistance to patrons. Makes professional technical decisions, and must possess extensive knowledge and skills in relation to children's and youth library services. ESSENTIAL JOB DUTIES: 1. Plan, coordinate, and present services, activities, special children's and youth events and programs for all OCPL branches. Produce and distribute publicity for these activities. 2. Direct and supervise the operations of the children's library service; make assignments to staff; train, and evaluate staff. Recruit, train, and use volunteer assistants. 3. Establish liaison and perform outreach activities with organizations, agencies, daycares, and schools in the community to promote library services. 4. Participate in the grant writing process to help supplement the library funds. Manage grant projects as assigned. 6. Provide instruction and training in library methods and technology to staff. 7. Represent the library on children's services committees and serves as the authority on children's service. Perform related work as required. 8. Prepare and present library programs and supervise program presentations by subordinate staff. 9. Receive and respond to inquiries and concerns regarding children's and youth programs, services, and materials. 10. Manage and provide appropriate information for the library's youth services website page. 11. Maintains records and statistical data pertinent to Youth Services. 12. Meet with members of the library and others to coordinate activities and exchange information. Communicate regularly with the Library Director and, as required, to the Friends of the Library and the Library Board of Trustees. 13. Provide reference service to children and teachers and provide reader's advisory service. 14. Evaluate materials and services and assist in the selection of materials for library acquisition. Responsible for inventory and disposal of materials in children's areas. Assist with collection maintenance through sorting and inventory processes. 15. Assist in promoting library use, especially programs and services of the children's service. 16. Assist in drafting children's library service policy, as assigned. 17. Assist in proper use and maintenance of library equipment and property. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Additional duties include: Perform routine circulation and reference desk duties such as registering patrons for library cards, charging, discharging, routing, changing status, and placing requests against materials. Assist patrons with use of library audio/visual equipment, public copy machines, and computers. Assist patrons by answering directional and procedural inquiries. Advise patrons regarding the library's services and resources. Serve as a member of various employee committees. Required to work nights and weekends. Attend relevant continuing education classes and workshops, prepare monthly reports of activities for the Library Director, and attend monthly staff meetings. May act as a member of the Library's core interview group, and may perform basic duties in other areas of the library or outreach locations as needed. Maintain memberships in professional and regional library associations and assist in providing training to staff for the continued developments affecting libraries. Requirements: KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of the principles and practices of public library functions; Considerable knowledge of the needs and abilities of children and young adults and the available library materials and services; Good knowledge of the principles and practices of public administration as applied to a major library service; Ability to communicate orally and in writing; Good managerial and supervisory skills; Considerable skills in making decisions and developing programs; Good interpersonal and customer service skills; Knowledge in the use of computers and software programs; Ability to retain a valid S.C. driver's license; Extensive skills in operating library essential tools and equipment; EDUCATION AND EXPERIENCE: The educational requirement for this position is: Completion of Master's degree in Library Science. Education may be substituted for experience. Related-experience required: 3 years. Experience may not be substituted for education. LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Certifications, licenses, professional designations, or other qualifications required for this position include: N/A Certifications, licenses, professional designations, or other qualifications preferred for this position include: N/A ESSENTIAL PHYSICAL REQUIREMENTS: Physical Requirements: The physical activities required for this position involve: Standing: under 1/3 of the time; walking: under 1/3 of the time; sitting: up to 2/3 of the time; using hands: up to 2/3 of the time; reaching with hands and arms: under 1/3 of the time; climbing or balancing: none of the time; stooping, kneeling, crouching, or crawling: under 1/3 of the time; talking or hearing: up to 2/3 of the time; and, tasting or smelling: none of the time. This position requires lifting: Up to 10 pounds: up to 2/3 of the time; up to 25 pounds: up to 2/3 of the time; up to 50 pounds: under 1/3 of the time; up to 100 pounds: none of the time; and, more than 100 pounds: none of the time. Vision Requirements: This position has the following special vision requirements: Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision (ability to observe an area that can be seen up or down or to the left and right when vision is fixed on a given point) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) ENVIRONMENTAL WORKING CONDITIONS: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Dust Poor ventilation Noise Oconee County is an equal opportunity/affirmative action employer committed to achieving excellence and strength through diversity. The County seeks a wide range of applicants for its positions so that one of our core values, a qualified and diverse workforce, will be affirmed. PI51facce4384e-4927
12/05/2024
Full time
Description: Entry salary is $47,645. Job posted until filled. GENERAL DESCRIPTION: The purpose of this position is to initiate and manage services and programs for the Youth Library Services Department in accordance with the County's Library System policies. Train, support, and provide advice to interns and volunteers working with youth. Provide reader's advisory, reference, and other assistance to patrons. Makes professional technical decisions, and must possess extensive knowledge and skills in relation to children's and youth library services. ESSENTIAL JOB DUTIES: 1. Plan, coordinate, and present services, activities, special children's and youth events and programs for all OCPL branches. Produce and distribute publicity for these activities. 2. Direct and supervise the operations of the children's library service; make assignments to staff; train, and evaluate staff. Recruit, train, and use volunteer assistants. 3. Establish liaison and perform outreach activities with organizations, agencies, daycares, and schools in the community to promote library services. 4. Participate in the grant writing process to help supplement the library funds. Manage grant projects as assigned. 6. Provide instruction and training in library methods and technology to staff. 7. Represent the library on children's services committees and serves as the authority on children's service. Perform related work as required. 8. Prepare and present library programs and supervise program presentations by subordinate staff. 9. Receive and respond to inquiries and concerns regarding children's and youth programs, services, and materials. 10. Manage and provide appropriate information for the library's youth services website page. 11. Maintains records and statistical data pertinent to Youth Services. 12. Meet with members of the library and others to coordinate activities and exchange information. Communicate regularly with the Library Director and, as required, to the Friends of the Library and the Library Board of Trustees. 13. Provide reference service to children and teachers and provide reader's advisory service. 14. Evaluate materials and services and assist in the selection of materials for library acquisition. Responsible for inventory and disposal of materials in children's areas. Assist with collection maintenance through sorting and inventory processes. 15. Assist in promoting library use, especially programs and services of the children's service. 16. Assist in drafting children's library service policy, as assigned. 17. Assist in proper use and maintenance of library equipment and property. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. Additional duties include: Perform routine circulation and reference desk duties such as registering patrons for library cards, charging, discharging, routing, changing status, and placing requests against materials. Assist patrons with use of library audio/visual equipment, public copy machines, and computers. Assist patrons by answering directional and procedural inquiries. Advise patrons regarding the library's services and resources. Serve as a member of various employee committees. Required to work nights and weekends. Attend relevant continuing education classes and workshops, prepare monthly reports of activities for the Library Director, and attend monthly staff meetings. May act as a member of the Library's core interview group, and may perform basic duties in other areas of the library or outreach locations as needed. Maintain memberships in professional and regional library associations and assist in providing training to staff for the continued developments affecting libraries. Requirements: KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of the principles and practices of public library functions; Considerable knowledge of the needs and abilities of children and young adults and the available library materials and services; Good knowledge of the principles and practices of public administration as applied to a major library service; Ability to communicate orally and in writing; Good managerial and supervisory skills; Considerable skills in making decisions and developing programs; Good interpersonal and customer service skills; Knowledge in the use of computers and software programs; Ability to retain a valid S.C. driver's license; Extensive skills in operating library essential tools and equipment; EDUCATION AND EXPERIENCE: The educational requirement for this position is: Completion of Master's degree in Library Science. Education may be substituted for experience. Related-experience required: 3 years. Experience may not be substituted for education. LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Certifications, licenses, professional designations, or other qualifications required for this position include: N/A Certifications, licenses, professional designations, or other qualifications preferred for this position include: N/A ESSENTIAL PHYSICAL REQUIREMENTS: Physical Requirements: The physical activities required for this position involve: Standing: under 1/3 of the time; walking: under 1/3 of the time; sitting: up to 2/3 of the time; using hands: up to 2/3 of the time; reaching with hands and arms: under 1/3 of the time; climbing or balancing: none of the time; stooping, kneeling, crouching, or crawling: under 1/3 of the time; talking or hearing: up to 2/3 of the time; and, tasting or smelling: none of the time. This position requires lifting: Up to 10 pounds: up to 2/3 of the time; up to 25 pounds: up to 2/3 of the time; up to 50 pounds: under 1/3 of the time; up to 100 pounds: none of the time; and, more than 100 pounds: none of the time. Vision Requirements: This position has the following special vision requirements: Close vision (clear vision at 20 inches or less) Distance vision (clear vision at 20 feet or more) Color vision (ability to identify and distinguish colors) Peripheral vision (ability to observe an area that can be seen up or down or to the left and right when vision is fixed on a given point) Depth perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus) ENVIRONMENTAL WORKING CONDITIONS: The following physical conditions and hazards may be encountered while working in this position: Indoor environment Dust Poor ventilation Noise Oconee County is an equal opportunity/affirmative action employer committed to achieving excellence and strength through diversity. The County seeks a wide range of applicants for its positions so that one of our core values, a qualified and diverse workforce, will be affirmed. PI51facce4384e-4927
About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: The General Manager is the onsite leader of the hotel and represents the company with all guests, clients, associates and owners. You are responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this, you will work directly with Springboard's RevGen Leaders (encompassing Revenue, Marketing, Social & Sales), Finance Teams and People & Culture Teams that support the hotel. SCOPE OF WORK + TEAM Reports to Executive Vice President concerning overall performance of property and accomplishments within the operation. Participate in community affairs and maintain positive public image for Springboard Hospitality. Meet with potential and current clients and promote hotel. RESPONSIBILITIES ONGOING + EVERYDAY TASKS: Meet or exceed established budgetary guidelines for the hotel. Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process. Ensure the timely and accurate completion of all period-end financial statements and reports and provide controls to ensure the proper handling and accounting for all hotel receipts. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize RevPar. Control operating expenses. Maintain credit policies in sales, reservations, and front desk. Conduct credit meetings, supervision of collection of major accounts, review of aging reports, and approval of write-offs. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization. Confer with administrative personnel and review activity, operating, and sales reports to determine changes in programs or operations required. Direct preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented. Promote the organization in industry, manufacturing or trade associations. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment. Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. Manage all hotel employees (includes, Housekeeping, Engineering, Sales, Front Office, and Reservations). GUEST + TEAM MEMBER SAFETY: Adhere to Springboard's guidelines to ensure the health, safety and comfort of our team members and guests. Utilize and reinforce the use of Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines. Stay up to date with and ensure execution of all safety and sanitation procedures and standards. REACHING FOR THE TOP + EXTRAORDINARY RESULTS: Translate business plans into Team Member-level action that delivers results. Lead and motivate property-level leadership teams and be accountable for successful delivery of business plans. Explore new business opportunities, curate unique guest experiences, drive optimal profitability, and increase market share. Promote a culture of innovation and collaborate with corporate support to improve guest satisfaction and profitability. Measure and evaluate the success of property-level business strategies to inform future business plan enhancements. Monitor strengths and weaknesses of local market and competition. Continually verify that business plans and actions have a positive impact on property performance. PARTNER WITH REVGEN (REVENUE, MARKETING, SOCIAL & SALES): Leverage past experience in fostering problem solving, thoughtful & results driven sales culture and approach. Work closely with the RevGen team to develop revenue-generating strategies for property while identifying new business leads, develop tailored sales approaches, and actively pursuing leads in every segment with the sales team. Verify that the Sales and Marketing strategy is aligned with business strategy and is effectively executed against established goals and hold Sales Leaders accountable for meeting established performance metrics. Participate in weekly revenue & sales meetings, supporting efforts and driving performance and actively participate in driving a culture of revenue maximization. Lead daily business review meetings with revenue, sales and catering. Verify that property leaders understand and leverage sales plans to full potential. Collaborate with Revenue Leadership on strategies and tactics to optimize topline revenues while being responsible for meeting or exceeding established Key Performance metrics for STR's RGI, ARI and MPI. HOTEL OPERATIONS: Manage all aspects of Springboard's hotel rental program. Curate the experience to ensure the guest journey is unique and memorable at every touchpoint. Lead all departments (Housekeeping, Front Office and Engineering) teams in an upscale environment, achieving budgeted departmental profitability and pre-established GSS and engagement goals. Ensure the guest arrival and departure experience is elevated with Springboard's Above & Beyond service culture best practices. Execute a standard for room product care, cleaning and maintenance. Ensure landscaping and floral elements are lush and well maintained. Ensure that Hotel's operations leaders are held accountable to pre-established key performance metrics. Ensure the look, feel and scent throughout the property is on point with the property identity and true to its uniquely rooted location. IDEAL LEADERSHIP APPROACH: Demonstrate your leadership and utilize interpersonal & communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example and seek first to understand. Encourage and build mutual trust, respect and cooperation among team members. Elevate service through communication and assist individuals to understand guest expectations; provide guidance, feedback and individual coaching when needed. Coaching and developing others by identifying the developmental needs of others by coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Model appropriate behaviors serving as a role-model. Communicate with all levels of Team Members - provide accurate, timely, well-informed and polished communication by telephone, in writing, e-mail, or in-person. Create a cohesive and high-performance Leadership Committee that continuously strives for and delivers world-class results and fosters a culture of excellence. Mediocrity is not acceptable. Coach the Leadership Committee by providing specific, timely feedback and holds them accountable for performance; create learning and development opportunities for employees; create and effectively execute development plans for both direct reports based on their individual strengths, development needs, and career aspirations. Verify that all managers are doing the same for their direct reports; identify resource needs to strengthen property teams; create succession plans for future job openings; actively support the staffing process; verify effective work processes, systems and teamwork are in place to maximize individual and overall property performance. Verify that all team members are treated fairly . click apply for full job details
12/04/2024
Full time
About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: The General Manager is the onsite leader of the hotel and represents the company with all guests, clients, associates and owners. You are responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives focused on driving revenue, controlling costs, providing guest and associate satisfaction, and delivering product and service quality. To accomplish this, you will work directly with Springboard's RevGen Leaders (encompassing Revenue, Marketing, Social & Sales), Finance Teams and People & Culture Teams that support the hotel. SCOPE OF WORK + TEAM Reports to Executive Vice President concerning overall performance of property and accomplishments within the operation. Participate in community affairs and maintain positive public image for Springboard Hospitality. Meet with potential and current clients and promote hotel. RESPONSIBILITIES ONGOING + EVERYDAY TASKS: Meet or exceed established budgetary guidelines for the hotel. Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process. Ensure the timely and accurate completion of all period-end financial statements and reports and provide controls to ensure the proper handling and accounting for all hotel receipts. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize RevPar. Control operating expenses. Maintain credit policies in sales, reservations, and front desk. Conduct credit meetings, supervision of collection of major accounts, review of aging reports, and approval of write-offs. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization. Confer with administrative personnel and review activity, operating, and sales reports to determine changes in programs or operations required. Direct preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented. Promote the organization in industry, manufacturing or trade associations. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment. Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc. Manage all hotel employees (includes, Housekeeping, Engineering, Sales, Front Office, and Reservations). GUEST + TEAM MEMBER SAFETY: Adhere to Springboard's guidelines to ensure the health, safety and comfort of our team members and guests. Utilize and reinforce the use of Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines. Stay up to date with and ensure execution of all safety and sanitation procedures and standards. REACHING FOR THE TOP + EXTRAORDINARY RESULTS: Translate business plans into Team Member-level action that delivers results. Lead and motivate property-level leadership teams and be accountable for successful delivery of business plans. Explore new business opportunities, curate unique guest experiences, drive optimal profitability, and increase market share. Promote a culture of innovation and collaborate with corporate support to improve guest satisfaction and profitability. Measure and evaluate the success of property-level business strategies to inform future business plan enhancements. Monitor strengths and weaknesses of local market and competition. Continually verify that business plans and actions have a positive impact on property performance. PARTNER WITH REVGEN (REVENUE, MARKETING, SOCIAL & SALES): Leverage past experience in fostering problem solving, thoughtful & results driven sales culture and approach. Work closely with the RevGen team to develop revenue-generating strategies for property while identifying new business leads, develop tailored sales approaches, and actively pursuing leads in every segment with the sales team. Verify that the Sales and Marketing strategy is aligned with business strategy and is effectively executed against established goals and hold Sales Leaders accountable for meeting established performance metrics. Participate in weekly revenue & sales meetings, supporting efforts and driving performance and actively participate in driving a culture of revenue maximization. Lead daily business review meetings with revenue, sales and catering. Verify that property leaders understand and leverage sales plans to full potential. Collaborate with Revenue Leadership on strategies and tactics to optimize topline revenues while being responsible for meeting or exceeding established Key Performance metrics for STR's RGI, ARI and MPI. HOTEL OPERATIONS: Manage all aspects of Springboard's hotel rental program. Curate the experience to ensure the guest journey is unique and memorable at every touchpoint. Lead all departments (Housekeeping, Front Office and Engineering) teams in an upscale environment, achieving budgeted departmental profitability and pre-established GSS and engagement goals. Ensure the guest arrival and departure experience is elevated with Springboard's Above & Beyond service culture best practices. Execute a standard for room product care, cleaning and maintenance. Ensure landscaping and floral elements are lush and well maintained. Ensure that Hotel's operations leaders are held accountable to pre-established key performance metrics. Ensure the look, feel and scent throughout the property is on point with the property identity and true to its uniquely rooted location. IDEAL LEADERSHIP APPROACH: Demonstrate your leadership and utilize interpersonal & communication skills to lead, influence, and encourage others; advocate sound financial/business decision making; demonstrate honesty/integrity; lead by example and seek first to understand. Encourage and build mutual trust, respect and cooperation among team members. Elevate service through communication and assist individuals to understand guest expectations; provide guidance, feedback and individual coaching when needed. Coaching and developing others by identifying the developmental needs of others by coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Model appropriate behaviors serving as a role-model. Communicate with all levels of Team Members - provide accurate, timely, well-informed and polished communication by telephone, in writing, e-mail, or in-person. Create a cohesive and high-performance Leadership Committee that continuously strives for and delivers world-class results and fosters a culture of excellence. Mediocrity is not acceptable. Coach the Leadership Committee by providing specific, timely feedback and holds them accountable for performance; create learning and development opportunities for employees; create and effectively execute development plans for both direct reports based on their individual strengths, development needs, and career aspirations. Verify that all managers are doing the same for their direct reports; identify resource needs to strengthen property teams; create succession plans for future job openings; actively support the staffing process; verify effective work processes, systems and teamwork are in place to maximize individual and overall property performance. Verify that all team members are treated fairly . click apply for full job details
Overview The national offices of the Presbyterian Church (U.S.A.), based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God's love extends to all people. This community comprises the staff of several national entities: the Office of the General Assembly, Presbyterian Investment and Loan Corporation, the Presbyterian Mission Agency, the Presbyterian Publishing Corporation, Presbyterian Women, and the Administrative Services Group. Basic Commitment: This position calls for a commitment to the mission of the Presbyterian Church (U.S.A.) as noted in its theological confessions, the Book of Order , and the actions of the General Assembly. Position Purpose: Minimize or eliminate legal liability to the Presbyterian Church (U.S.A.), A Corporation (" A Corporation"), which includes the Office of the General Assembly and the Presbyterian Mission Agency, currently known as the Interim Unified Agency, and the Administrative Services Group, and clients of the A Corporation (including Presbyterian Church (U.S.A.) Investment & Loan Program, Inc. and Presbyterian Women in the Presbyterian Church (U.S.A.), Inc.), through review, research, and analysis of legal issues, formulation of legal advice, and preparation of related documents on a wide range of legal topics and, at the request of or in the absence of the General Counsel, attend meetings on behalf of the General Counsel and render legal advice and opinions as appropriate. Such work will be done within the roles and responsibilities set forth below, in an efficient, cost-effective manner, and with a sense of urgency that supports mission and ministry. Roles & Responsibilities & Essential Position Requirements: Provides legal advice and support (including designing and presenting trainings and attending meetings) to: the Presbyterian Church (U.S.A.), A Corporation and the Administrative Services Group the Interim Unified Agency and its successor the Presbyterian Church (U.S.A.) Investment and Loan Program, Inc. the Presbyterian Women in the Presbyterian Church (U.S.A.), Inc. and, their boards, committees, officers, and directors in the following areas of responsibility: Employment law, including advising the Human Resources Department in addressing personnel issues, conducting investigations of employee complaints, and defending charges of discrimination from local, state, and federal agencies, and appropriately escalating employment issues to the General Counsel; Sexual misconduct, including coordinating all legal aspects of the organization's sexual misconduct prevention work as well as working with the Staff Advisory Team on sexual misconduct prevention issues, being the contact for the Insurance Board and Praesidium for the Help Line, and convening teams and updating websites, working with colleagues in the Interim Unified Agency as relates to Book of Order and General Assembly required policies, and working with colleagues who plan large gatherings domestically or internationally during which child care is provided to ensure policy compliance; Litigation, including supervising an assisting outside counsel nationwide when the General Assembly, Presbyterian Church (U.S.A.), Interim Unified Agency or its successor, and/or Presbyterian Church (U.S.A.), A Corporation is sued by third parties in the secular court system including issues related to church property trust clause litigation; Domestic real estate, including assisting the Risk Manager with all legal issues related to management of property owned or managed by Presbyterian Church (U.S.A.), A Corporation and assisting the General Counsel with the Native American Property Project; Intellectual property, including trademarks, service marks, copyright, and any attendant issues. Legal Resource Manual: In consultation with other colleagues in the department: Recommend to the General Counsel what the contents of the manual will be, including which sections are to be retained and updated; which are to be deleted; and any new sections to be written. draft and prepare updates to sections of the Manual, as needed. Recommend to the General Counsel how to present the Legal Manual on the website (in consultation with the Legal Office's media representative and the Office of Communication's web designers), and Recommend to the General Counsel a communication strategy regarding the manual, updates, and articles. Conduct legal research, via Westlaw or other subscription service, to assist Legal Office colleagues and clients with various legal issues as needed. Consult with Presbyterian Church (U.S.A.) synods, presbyteries, and sessions/congregations when requested on specific issues which will primarily be related to the above referenced areas of work. Assist General Counsel, including attending meetings on the General Counsel's behalf or request and rendering legal counsel and opinions as well as other duties assigned by the General Counsel. Other duties as assigned. Essential Position Requirements: Juris Doctorate from an accredited law school 5 - 7 Years practicing law at progressively more responsible levels, preferably with some experience in First Amendment and religious freedom issues. Compliance with Kentucky Bar Association practice rules, including admission to the bar and completing mandatory Continuing Legal Education requirements in a timely manner. Experience as in-house legal counsel for a corporation or experience in a law firm. The past experience should include two or more of the following areas: employment law, litigation, First Amendment, religious freedom, and intellectual property. The experience should be in an environment that requires managing a variety of competing demands and deadlines. Required Skills: Excellent communication and interpersonal skills; excellent analytical and problem-solving skills; excellent project management, organizational and time management skills; excellent writing skills; proficiency in Word, electronic email, and with mobile devices; legal research skills (preferably electronic legal skills). Ability to communicate and interact effectively with co-workers, clients, outside legal counsel, and outside visitors or callers, in a manner suitable to a church office environment. Perform all work with a sense of urgency. Fluency in English and one or more additional languages very helpful. Conflict Management skills; knowledgeable in Presbyterian Church (U.S.A.) polity. Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives. Ability to speak one or more languages other than English very helpful. Helpful Skills: Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives. Ability to speak one or more languages other than English very helpful Required Competencies: Knowledge of Presbyterian Church (U.S.A.) structure and polity, with special emphasis on General Assembly-level entities and the relationships between mid councils is desired. Must be able to handle emergency demands. Expertise in the following areas: employment law, litigation, intellectual property, and general areas of law common to corporate in-house practice. Additional Information/Benefits: We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues at the Presbyterian Center. The Presbyterian Church (U.S.A.) offers a competitive benefits package for eligible employees including Defined Pension Plan, Medical, Dental, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 403(b) Retirement Savings Plan, Flexible Spending Account, Vacation Days, Sick Days, and Paid Holidays. A Corp Commitment: Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly of the Presbyterian Church (U.S.A.). Presbyterian Church (U.S.A.) is committed to being not only an Equal Employment Opportunity Employer as defined by the U.S. government, but with the inclusion of gender identity and sexual orientation as well. Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color, preferably with theological training and fluency in languages other than English, are encouraged to apply. Compensation details: 00 Yearly Salary PIc452af04b5-
12/01/2024
Full time
Overview The national offices of the Presbyterian Church (U.S.A.), based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God's love extends to all people. This community comprises the staff of several national entities: the Office of the General Assembly, Presbyterian Investment and Loan Corporation, the Presbyterian Mission Agency, the Presbyterian Publishing Corporation, Presbyterian Women, and the Administrative Services Group. Basic Commitment: This position calls for a commitment to the mission of the Presbyterian Church (U.S.A.) as noted in its theological confessions, the Book of Order , and the actions of the General Assembly. Position Purpose: Minimize or eliminate legal liability to the Presbyterian Church (U.S.A.), A Corporation (" A Corporation"), which includes the Office of the General Assembly and the Presbyterian Mission Agency, currently known as the Interim Unified Agency, and the Administrative Services Group, and clients of the A Corporation (including Presbyterian Church (U.S.A.) Investment & Loan Program, Inc. and Presbyterian Women in the Presbyterian Church (U.S.A.), Inc.), through review, research, and analysis of legal issues, formulation of legal advice, and preparation of related documents on a wide range of legal topics and, at the request of or in the absence of the General Counsel, attend meetings on behalf of the General Counsel and render legal advice and opinions as appropriate. Such work will be done within the roles and responsibilities set forth below, in an efficient, cost-effective manner, and with a sense of urgency that supports mission and ministry. Roles & Responsibilities & Essential Position Requirements: Provides legal advice and support (including designing and presenting trainings and attending meetings) to: the Presbyterian Church (U.S.A.), A Corporation and the Administrative Services Group the Interim Unified Agency and its successor the Presbyterian Church (U.S.A.) Investment and Loan Program, Inc. the Presbyterian Women in the Presbyterian Church (U.S.A.), Inc. and, their boards, committees, officers, and directors in the following areas of responsibility: Employment law, including advising the Human Resources Department in addressing personnel issues, conducting investigations of employee complaints, and defending charges of discrimination from local, state, and federal agencies, and appropriately escalating employment issues to the General Counsel; Sexual misconduct, including coordinating all legal aspects of the organization's sexual misconduct prevention work as well as working with the Staff Advisory Team on sexual misconduct prevention issues, being the contact for the Insurance Board and Praesidium for the Help Line, and convening teams and updating websites, working with colleagues in the Interim Unified Agency as relates to Book of Order and General Assembly required policies, and working with colleagues who plan large gatherings domestically or internationally during which child care is provided to ensure policy compliance; Litigation, including supervising an assisting outside counsel nationwide when the General Assembly, Presbyterian Church (U.S.A.), Interim Unified Agency or its successor, and/or Presbyterian Church (U.S.A.), A Corporation is sued by third parties in the secular court system including issues related to church property trust clause litigation; Domestic real estate, including assisting the Risk Manager with all legal issues related to management of property owned or managed by Presbyterian Church (U.S.A.), A Corporation and assisting the General Counsel with the Native American Property Project; Intellectual property, including trademarks, service marks, copyright, and any attendant issues. Legal Resource Manual: In consultation with other colleagues in the department: Recommend to the General Counsel what the contents of the manual will be, including which sections are to be retained and updated; which are to be deleted; and any new sections to be written. draft and prepare updates to sections of the Manual, as needed. Recommend to the General Counsel how to present the Legal Manual on the website (in consultation with the Legal Office's media representative and the Office of Communication's web designers), and Recommend to the General Counsel a communication strategy regarding the manual, updates, and articles. Conduct legal research, via Westlaw or other subscription service, to assist Legal Office colleagues and clients with various legal issues as needed. Consult with Presbyterian Church (U.S.A.) synods, presbyteries, and sessions/congregations when requested on specific issues which will primarily be related to the above referenced areas of work. Assist General Counsel, including attending meetings on the General Counsel's behalf or request and rendering legal counsel and opinions as well as other duties assigned by the General Counsel. Other duties as assigned. Essential Position Requirements: Juris Doctorate from an accredited law school 5 - 7 Years practicing law at progressively more responsible levels, preferably with some experience in First Amendment and religious freedom issues. Compliance with Kentucky Bar Association practice rules, including admission to the bar and completing mandatory Continuing Legal Education requirements in a timely manner. Experience as in-house legal counsel for a corporation or experience in a law firm. The past experience should include two or more of the following areas: employment law, litigation, First Amendment, religious freedom, and intellectual property. The experience should be in an environment that requires managing a variety of competing demands and deadlines. Required Skills: Excellent communication and interpersonal skills; excellent analytical and problem-solving skills; excellent project management, organizational and time management skills; excellent writing skills; proficiency in Word, electronic email, and with mobile devices; legal research skills (preferably electronic legal skills). Ability to communicate and interact effectively with co-workers, clients, outside legal counsel, and outside visitors or callers, in a manner suitable to a church office environment. Perform all work with a sense of urgency. Fluency in English and one or more additional languages very helpful. Conflict Management skills; knowledgeable in Presbyterian Church (U.S.A.) polity. Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives. Ability to speak one or more languages other than English very helpful. Helpful Skills: Have a deep understanding and commitment to cultural and racial ethnic inclusiveness. Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view. Able to relate well to people from all walks of life and of varying theological perspectives. Ability to speak one or more languages other than English very helpful Required Competencies: Knowledge of Presbyterian Church (U.S.A.) structure and polity, with special emphasis on General Assembly-level entities and the relationships between mid councils is desired. Must be able to handle emergency demands. Expertise in the following areas: employment law, litigation, intellectual property, and general areas of law common to corporate in-house practice. Additional Information/Benefits: We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues at the Presbyterian Center. The Presbyterian Church (U.S.A.) offers a competitive benefits package for eligible employees including Defined Pension Plan, Medical, Dental, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 403(b) Retirement Savings Plan, Flexible Spending Account, Vacation Days, Sick Days, and Paid Holidays. A Corp Commitment: Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly of the Presbyterian Church (U.S.A.). Presbyterian Church (U.S.A.) is committed to being not only an Equal Employment Opportunity Employer as defined by the U.S. government, but with the inclusion of gender identity and sexual orientation as well. Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color, preferably with theological training and fluency in languages other than English, are encouraged to apply. Compensation details: 00 Yearly Salary PIc452af04b5-
Description The Hotel Lincoln is seeking a General Manager to guide our unpretentious, service-minded boutique hotel to the next level. We are a genuine team with an elevated mindset, striving to bring the best of the Midwest spirit to life in our property! As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manager deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners. At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Excellent compensation package Operational incentive plan eligibility An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Perform administrative duties including, but not limited to: writing and presenting reports, communicating with owners, guests, property leaders, corporate office, local associations, etc. Critically review and strategize all performance reports. Make judgments and implement changes to maximize profitability. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports and communicate proactively to owners. Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Partner with leaders on performance improvement opportunities and strategy. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for hotel, restaurant and Crescent. Meet with potential and current clients and promote hotel. Foster positive community relationships and behave as ambassador to hotel. Communicate both verbally and in writing to provide clear direction to team. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Communicate property needs to ownership with expected frequency. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Appropriately handle associate issues in conjunction with People and Culture following local legislation and Crescent policies. Comply with attendance rules and be available to work onsite on a regular basis and, as needed, outside of normal business hours. Perform any other job-related duties as assigned. Required Skills & Abilities: Minimum of 2-3 years' experience as a General Manager in a full-service hotel. Self-starting personality with an even disposition and an entrepreneurial spirit. Maintain a professional appearance and manner at all times. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Critical thinker with extensive knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop team and to ensure accomplishment of goals. Ability to connect and create collaborative communication with owner and corporate teams. Immersion in the following divisions highly desirable: Food & Beverage, Front Desk and/or Rooms, Night/Daylife. Preferred: Hotel General Manager of full-service independent, lifestyle, boutique and/or luxury properties. Demonstrated facilitation of organizational change management, particularly in a recently opened resort or property. Ability to create positive high impact results with associates, our guests and investors while genuinely supporting the communities we serve. Hyatt experience a plus! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
12/01/2024
Full time
Description The Hotel Lincoln is seeking a General Manager to guide our unpretentious, service-minded boutique hotel to the next level. We are a genuine team with an elevated mindset, striving to bring the best of the Midwest spirit to life in our property! As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manager deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners. At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Excellent compensation package Operational incentive plan eligibility An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Perform administrative duties including, but not limited to: writing and presenting reports, communicating with owners, guests, property leaders, corporate office, local associations, etc. Critically review and strategize all performance reports. Make judgments and implement changes to maximize profitability. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports and communicate proactively to owners. Interview, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Partner with leaders on performance improvement opportunities and strategy. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for hotel, restaurant and Crescent. Meet with potential and current clients and promote hotel. Foster positive community relationships and behave as ambassador to hotel. Communicate both verbally and in writing to provide clear direction to team. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Communicate property needs to ownership with expected frequency. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Appropriately handle associate issues in conjunction with People and Culture following local legislation and Crescent policies. Comply with attendance rules and be available to work onsite on a regular basis and, as needed, outside of normal business hours. Perform any other job-related duties as assigned. Required Skills & Abilities: Minimum of 2-3 years' experience as a General Manager in a full-service hotel. Self-starting personality with an even disposition and an entrepreneurial spirit. Maintain a professional appearance and manner at all times. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Critical thinker with extensive knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop team and to ensure accomplishment of goals. Ability to connect and create collaborative communication with owner and corporate teams. Immersion in the following divisions highly desirable: Food & Beverage, Front Desk and/or Rooms, Night/Daylife. Preferred: Hotel General Manager of full-service independent, lifestyle, boutique and/or luxury properties. Demonstrated facilitation of organizational change management, particularly in a recently opened resort or property. Ability to create positive high impact results with associates, our guests and investors while genuinely supporting the communities we serve. Hyatt experience a plus! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The Crescent Hotels Group
Santa Monica, California
Description The Hampton Inn & Suites Santa Monica is seeking a passionate and driven General Manager to lead our team at this vibrant property located just steps from the iconic Santa Monica Pier. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. In this role, the General Manager creates and maintains a customer-driven hotel with a member-keeping vision that inspires the associates to do their best. The General Manager will oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals. We are committed to providing you with: Excellent compensation package with a salary range between $100,000.00 - $120,000.00 annually Operational incentive plan eligibility An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members What will I be doing? Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Interview, train, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel. Communicate both verbally and in writing to provide clear direction to staff. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Appropriately handle associate issues in conjunction with Human Resources following Crescent policies. Required Skills/Abilities: Two to Five years' experience as a hotel General Manager is required. Working knowledge of financial/accounting procedures is required. Prior general knowledge of California labor/employment law. Experience leading in a union environment required. Hilton hotel experience is highly desired. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
12/01/2024
Full time
Description The Hampton Inn & Suites Santa Monica is seeking a passionate and driven General Manager to lead our team at this vibrant property located just steps from the iconic Santa Monica Pier. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. In this role, the General Manager creates and maintains a customer-driven hotel with a member-keeping vision that inspires the associates to do their best. The General Manager will oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals. We are committed to providing you with: Excellent compensation package with a salary range between $100,000.00 - $120,000.00 annually Operational incentive plan eligibility An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Discounts with our Crescent managed properties in North America for you & your family members What will I be doing? Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Interview, train, hire, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel. Communicate both verbally and in writing to provide clear direction to staff. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee. Appropriately handle associate issues in conjunction with Human Resources following Crescent policies. Required Skills/Abilities: Two to Five years' experience as a hotel General Manager is required. Working knowledge of financial/accounting procedures is required. Prior general knowledge of California labor/employment law. Experience leading in a union environment required. Hilton hotel experience is highly desired. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
*We are always accepting applications for candidates with Hi-Rise Property Managements experience. Must have on-site Hi-Rise experience, LCAM, and worked with large budgets and on majors onsite projects. * Job Description Position Title: Community Manager Reports To: District Manager/Regional Director Department: Property Management Job Responsibilities Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. Additional Requirements * Must have 3-5 Years of Hi-Rise Experience with buildings of 8 stories and up. * Must have project oversight experience with quantifiable results. * Must be detailed oriented. * Must be diligent about staying within budget parameters. * Must have strong communication skills to provide complete communication with Board which include what's been done and action plan. * Must be able to be self sufficient and manage the building with minimal or no board interaction needed with positive results. Essential Duties & Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Provide management and leadership to assigned property(s). * Collaborate with Regional Director to develop goals and communicate established goals. Ensure the goals and needs of the property, company and its customers are consistently met. * Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel. * Manage the process improvement and quality control of the property and ensure quality resident service is delivered. * Assign and review the work of staff, ensure deadlines are met in a timely manner and prioritize and delegate workload as necessary. * Align resources to work assignments and processes to meet business requirements. * Provide leadership and direction and assist in the investigation and resolution of issues that arise. Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives. * Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems. * Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives. Maintain knowledge and understanding of contract between the association, vendors, and FirstService Residential. * Ensure all contractual obligations are being met. * Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise Regional Director of any upcoming insurance renewals or lapse in coverage. * Initiate contact with new resident representatives to coordinate the move-in process. * Conduct an introduction and orientation to the management staff and building, reviews available services, and explain the communities' rules and regulations. * Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property. * Process and manage violations and close them out regularly. * Process architectural control applications and close them out in a timely manner. * Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. * Maintain open communication and provide timely action updates to the Board and residents. * Create, maintain and upload a wide variety of information in Connect including but not limited to work orders, signed meeting minutes and Monthly Management Report. * Fulfill all company Connect compliance expectations throughout the year. * Interview, select, and recommend, hire, train and schedule assigned staff. * Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems. * Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. * Manage the Performance Evaluation process of assigned unit and provide leadership, counseling and coaching to employees. * Maintain harmonious employee/employer relations. * Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Participate in training programs and webinars as required. * Observe safety standards and participates in the Company's efforts to provide a safe work environment. * Conduct periodic safety meetings and ensure staff is trained and educated on safety procedures. * Adhere to and maintain established Hurricane procedures. * Address Worker Compensation incidents according to company policy. * Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings. * Prepare and conduct a wide range of presentations as needed. * Provide financial support with a wide range of functions. Review financial statements and report variances; submit invoices in a timely manner and review invoices/checks for accuracy. * Recommend and manage the budget for the functional area of responsibility. * Monitor expenses, initiate cost reduction programs and negotiate prices with vendors. * Ensure property expenses are maintained within budget. * Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation. * Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff. * Direct training of staff when new procedures are required to comply with changes. * Update Association communications and ensure current information is displayed on the association boards and website. * Prepare association newsletter and/or other communication with owners and residents as required. * Participate in the development of Standard Operating Procedures and maintain existing procedures. * Review processes and ensure they are in compliance with current statute. * Manage the communication and compliance of SOP's within teams, managers and internal and external customers. * Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required. * Maintain accurate records, files and communications pertinent to the Association and maintain up to date equipment maintenance logs and emergency shut off procedures book. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. * Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Supervisory Responsibility * Directly or indirectly supervise employees within the assigned properties. Education & Experience Bachelor's Degree in Business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable of not required by the state. Valid Driver's License and State Mandated Vehicle Insurance Knowledge, Skills & Proficiencies * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Knowledge and ability to apply state Statutes and Community's documents. * Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements * Excellent organization, motivation, leadership, management and interpersonal skills. * Critical thinking, complex problem solving, and judgment and decision making ability. * Ability to apply a comprehensive knowledge of particular field of specialization to the completion of difficult assignments. * Strong verbal, presentation, and written communication skills. * Ability to communicate and provide guidance to all employee levels. * Ability to read, analyze and interpret technical procedures, leases and/or regulations * Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet...... click apply for full job details
12/05/2021
Full time
*We are always accepting applications for candidates with Hi-Rise Property Managements experience. Must have on-site Hi-Rise experience, LCAM, and worked with large budgets and on majors onsite projects. * Job Description Position Title: Community Manager Reports To: District Manager/Regional Director Department: Property Management Job Responsibilities Perform functions to manage, direct and provide leadership and exceptional customer service to an assigned property(s). Ensure property(s) is maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies. Additional Requirements * Must have 3-5 Years of Hi-Rise Experience with buildings of 8 stories and up. * Must have project oversight experience with quantifiable results. * Must be detailed oriented. * Must be diligent about staying within budget parameters. * Must have strong communication skills to provide complete communication with Board which include what's been done and action plan. * Must be able to be self sufficient and manage the building with minimal or no board interaction needed with positive results. Essential Duties & Responsibilities The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. Provide management and leadership to assigned property(s). * Collaborate with Regional Director to develop goals and communicate established goals. Ensure the goals and needs of the property, company and its customers are consistently met. * Manage the functions of a team within a property while maintaining standards of excellence for processes, methods and personnel. * Manage the process improvement and quality control of the property and ensure quality resident service is delivered. * Assign and review the work of staff, ensure deadlines are met in a timely manner and prioritize and delegate workload as necessary. * Align resources to work assignments and processes to meet business requirements. * Provide leadership and direction and assist in the investigation and resolution of issues that arise. Partner with Supervisor, Board of Directors and internal departments to develop and lead the introduction and integration of new programs, services and initiatives. * Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems. * Establish and maintain a positive relationship with homeowners, Board of Directors and internal departments to ensure a high level of resident service and achievement of company and property goals and objectives. Maintain knowledge and understanding of contract between the association, vendors, and FirstService Residential. * Ensure all contractual obligations are being met. * Monitor vendor contracts regularly, submit renewal/cancellation notices, manage contract renewals professionally and advise Regional Director of any upcoming insurance renewals or lapse in coverage. * Initiate contact with new resident representatives to coordinate the move-in process. * Conduct an introduction and orientation to the management staff and building, reviews available services, and explain the communities' rules and regulations. * Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property. * Process and manage violations and close them out regularly. * Process architectural control applications and close them out in a timely manner. * Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget. * Maintain open communication and provide timely action updates to the Board and residents. * Create, maintain and upload a wide variety of information in Connect including but not limited to work orders, signed meeting minutes and Monthly Management Report. * Fulfill all company Connect compliance expectations throughout the year. * Interview, select, and recommend, hire, train and schedule assigned staff. * Ensure proper coverage and staffing levels. Provide direction to staff and assist in the investigation and resolution of problems. * Recommend personnel actions, promotions, transfers, terminations, or disciplinary measures. * Manage the Performance Evaluation process of assigned unit and provide leadership, counseling and coaching to employees. * Maintain harmonious employee/employer relations. * Oversee training and cross training programs and ensure all associates are aware of and comply with company, government and customer regulations, policies, work procedures, instructions and deadlines. * Participate in training programs and webinars as required. * Observe safety standards and participates in the Company's efforts to provide a safe work environment. * Conduct periodic safety meetings and ensure staff is trained and educated on safety procedures. * Adhere to and maintain established Hurricane procedures. * Address Worker Compensation incidents according to company policy. * Maintain calendar of meetings and events and initiate and /or attend a wide range of internal and external meetings. * Prepare and conduct a wide range of presentations as needed. * Provide financial support with a wide range of functions. Review financial statements and report variances; submit invoices in a timely manner and review invoices/checks for accuracy. * Recommend and manage the budget for the functional area of responsibility. * Monitor expenses, initiate cost reduction programs and negotiate prices with vendors. * Ensure property expenses are maintained within budget. * Prepare bid comparison analysis and prepare and uses the Request for Proposal for bid solicitation. * Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff. * Direct training of staff when new procedures are required to comply with changes. * Update Association communications and ensure current information is displayed on the association boards and website. * Prepare association newsletter and/or other communication with owners and residents as required. * Participate in the development of Standard Operating Procedures and maintain existing procedures. * Review processes and ensure they are in compliance with current statute. * Manage the communication and compliance of SOP's within teams, managers and internal and external customers. * Prepare, maintain and submit a wide range of reports, contract lists, presentations, documents and manuals as required. * Maintain accurate records, files and communications pertinent to the Association and maintain up to date equipment maintenance logs and emergency shut off procedures book. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. * Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned. Supervisory Responsibility * Directly or indirectly supervise employees within the assigned properties. Education & Experience Bachelor's Degree in Business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable of not required by the state. Valid Driver's License and State Mandated Vehicle Insurance Knowledge, Skills & Proficiencies * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. * Knowledge and ability to apply state Statutes and Community's documents. * Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements * Excellent organization, motivation, leadership, management and interpersonal skills. * Critical thinking, complex problem solving, and judgment and decision making ability. * Ability to apply a comprehensive knowledge of particular field of specialization to the completion of difficult assignments. * Strong verbal, presentation, and written communication skills. * Ability to communicate and provide guidance to all employee levels. * Ability to read, analyze and interpret technical procedures, leases and/or regulations * Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet...... click apply for full job details
CITY OF MADERA ACCOUNTING TECHNICIAN II DEFINITION: Under general supervision, performs point-of-capture data entry related to cash receipts and accounts payable transactions; prepares, processes and verifies bookkeeping entries affecting general and subsidiary ledgers; performs customer service functions with the public and/or accounts payable vendors both in person and over the phone; performs other related duties as required. DISTINGUISHING CHARACTERISTICS: The Accounting Technician II is the journey level class in the Accounting Technician series and is responsible for a full range of financial record keeping transactions including accounts payable, accounts receivable, utility billing, collection and taxation. Incumbents may be assigned a variety of accounting related responsibilities and are expected to perform more detailed non-professional accounting duties. This classification is distinguished from the next lower level classification of Accounting Technician I by the performance of the full range of duties working with minimal supervision and performing the more complex assignments in all areas. SUPERVISION RECEIVED/EXERCISED: Receives general supervision from the Revenue Services Manager or Financial Services Manager. May exercise technical and functional supervision over lower level accounting support staff. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Performs the full array of duties assigned to classes in the Accounting Technician series including the preparation and maintenance of financial records. • Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties. • Accepts payments for utility services, various licenses, permits and fees; counts cash, makes change, and balances cash drawer. • Collects information on and creates new utility accounts; determines property ownership and financial responsibility. • Explains utilities billing, business license procedures and other regulatory policies to customers. Researches account history and takes action based on findings. • Reviews and processes roll-off bin invoicing. Creates and maintains vendor files for accounts payable function. • Reviews and prepares vendor invoices for payment, including data entry needed to update the financial software; Reconciles discrepancies. • Processes purchase orders and maintains the purchase order tracking system. • Addresses verbal and written requests for information submitted by vendors and outside department personnel related to the accounts payable function • Maintains cash receipt records related to monthly apportionment payments received from the state or other sources. • Records and checks financial transactions and prepares financial and statistical statements and reports. • Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports. • Writes check requests; prepares invoices and billing statements; collects payments for invoices and statements and maintains deposit records. • Prepares journal entries to account for assets, liabilities, revenues and expenses; reconciles general ledger accounts and maintains journal ledgers. • Answers telephone and responds to inquiries providing information to employees and members of the public regarding program activities and policies. • Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer key board. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone service and communicating in person. The need to lift, drag and push files, computer reports or other materials weighing up to 25 pounds also is required. QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification) Education and/or Experience: Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Accounting Technician II. A typical way of obtaining the required qualifications is to possess the equivalent of two years of experience working with cash and receipts in a customer service oriented environment or the performance of related work, and a high school diploma or equivalent. License/Certificate: Possession of, or the ability to obtain, a valid class C California driver's license may be required for some positions. KNOWLEDGE/ABILITIES/SKILLS (The following are a representative sample of the KAS's necessary to perform essential duties of the position) Knowledge of: Principles and practices of bookkeeping and financial record keeping; basic accounting principles; City budget structure, business license, utility billing procedures and practices, and fiscal systems and procedures; techniques for maintaining financial journals and ledgers; techniques for the preparation of financial reports; modern office practices, procedures and equipment usage; basic office/clerical procedures. Ability to: Accurately maintain a variety of financial records, journals and files; accurately count, record and balance transactions; independently make mathematical calculations quickly and accurately; operate a computer terminal, calculator and other office equipment; understand and carry out oral and written instructions; provide excellent customer service when dealing with irate citizens; plan, coordinate and organize work to meet deadlines; perform a wide variety of office support functions and many tasks at the same time; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships. Skill to: Operate an office computer and a variety of word processing, spreadsheet, financial and other general office software applications. recblid e0lmbe4japo63beucwxmj8f2nazl13
11/10/2021
Full time
CITY OF MADERA ACCOUNTING TECHNICIAN II DEFINITION: Under general supervision, performs point-of-capture data entry related to cash receipts and accounts payable transactions; prepares, processes and verifies bookkeeping entries affecting general and subsidiary ledgers; performs customer service functions with the public and/or accounts payable vendors both in person and over the phone; performs other related duties as required. DISTINGUISHING CHARACTERISTICS: The Accounting Technician II is the journey level class in the Accounting Technician series and is responsible for a full range of financial record keeping transactions including accounts payable, accounts receivable, utility billing, collection and taxation. Incumbents may be assigned a variety of accounting related responsibilities and are expected to perform more detailed non-professional accounting duties. This classification is distinguished from the next lower level classification of Accounting Technician I by the performance of the full range of duties working with minimal supervision and performing the more complex assignments in all areas. SUPERVISION RECEIVED/EXERCISED: Receives general supervision from the Revenue Services Manager or Financial Services Manager. May exercise technical and functional supervision over lower level accounting support staff. ESSENTIAL FUNCTIONS: (include but are not limited to the following) • Performs the full array of duties assigned to classes in the Accounting Technician series including the preparation and maintenance of financial records. • Demonstrates a full understanding of applicable policies, procedures and work methods associated with assigned duties. • Accepts payments for utility services, various licenses, permits and fees; counts cash, makes change, and balances cash drawer. • Collects information on and creates new utility accounts; determines property ownership and financial responsibility. • Explains utilities billing, business license procedures and other regulatory policies to customers. Researches account history and takes action based on findings. • Reviews and processes roll-off bin invoicing. Creates and maintains vendor files for accounts payable function. • Reviews and prepares vendor invoices for payment, including data entry needed to update the financial software; Reconciles discrepancies. • Processes purchase orders and maintains the purchase order tracking system. • Addresses verbal and written requests for information submitted by vendors and outside department personnel related to the accounts payable function • Maintains cash receipt records related to monthly apportionment payments received from the state or other sources. • Records and checks financial transactions and prepares financial and statistical statements and reports. • Utilizes computerized data entry equipment, various word processing and spread sheet programs to enter, store and retrieve information as requested; summarizes data in preparation of standardized reports. • Writes check requests; prepares invoices and billing statements; collects payments for invoices and statements and maintains deposit records. • Prepares journal entries to account for assets, liabilities, revenues and expenses; reconciles general ledger accounts and maintains journal ledgers. • Answers telephone and responds to inquiries providing information to employees and members of the public regarding program activities and policies. • Establishes positive working relationships with representatives of community organizations, state/local agencies and associations, City management and staff, and the public. WORKING CONDITIONS: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer key board. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone service and communicating in person. The need to lift, drag and push files, computer reports or other materials weighing up to 25 pounds also is required. QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification) Education and/or Experience: Any combination of education and experience that has provided the knowledge, skills and abilities necessary for an Accounting Technician II. A typical way of obtaining the required qualifications is to possess the equivalent of two years of experience working with cash and receipts in a customer service oriented environment or the performance of related work, and a high school diploma or equivalent. License/Certificate: Possession of, or the ability to obtain, a valid class C California driver's license may be required for some positions. KNOWLEDGE/ABILITIES/SKILLS (The following are a representative sample of the KAS's necessary to perform essential duties of the position) Knowledge of: Principles and practices of bookkeeping and financial record keeping; basic accounting principles; City budget structure, business license, utility billing procedures and practices, and fiscal systems and procedures; techniques for maintaining financial journals and ledgers; techniques for the preparation of financial reports; modern office practices, procedures and equipment usage; basic office/clerical procedures. Ability to: Accurately maintain a variety of financial records, journals and files; accurately count, record and balance transactions; independently make mathematical calculations quickly and accurately; operate a computer terminal, calculator and other office equipment; understand and carry out oral and written instructions; provide excellent customer service when dealing with irate citizens; plan, coordinate and organize work to meet deadlines; perform a wide variety of office support functions and many tasks at the same time; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships. Skill to: Operate an office computer and a variety of word processing, spreadsheet, financial and other general office software applications. recblid e0lmbe4japo63beucwxmj8f2nazl13
Large Property Management firm needs several Administrative Aids to join their growing team. Work schedule is M-F 8:30am to 5pm. Duties include: *Organizes and prepares correspondence relating to association business. *Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests. *Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager??s approval if not completed by Telephone Operator. *Processes and distributes incoming and outgoing mail for the office and Associations. *Prepares and assists community managers with monthly board packages and in house mailings. *Updates homeowner and association information in C3 and shared files. *Relieves concierge/telephone operators on an as needed basis. *Keeps work spaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. *Processes print jobs, scanning and faxing as general office support when needed. *Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary *The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. *Other duties as assigned. Knowledge and Skills: *Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. *Professional communication skills (phone, interpersonal, written, verbal, etc.). *Professional customer service skills. *Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. *Interpretation and completion of verbal and/or written instructions at a proficient level. *Knowledge of general office equipment (copier, fax, phone systems, etc.).Need an upbeat personality and reliable by nature. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
11/08/2021
Full time
Large Property Management firm needs several Administrative Aids to join their growing team. Work schedule is M-F 8:30am to 5pm. Duties include: *Organizes and prepares correspondence relating to association business. *Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests. *Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager??s approval if not completed by Telephone Operator. *Processes and distributes incoming and outgoing mail for the office and Associations. *Prepares and assists community managers with monthly board packages and in house mailings. *Updates homeowner and association information in C3 and shared files. *Relieves concierge/telephone operators on an as needed basis. *Keeps work spaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution. *Processes print jobs, scanning and faxing as general office support when needed. *Files association documents for Community Managers. Arranges for delivery and pick up of documents from storage when necessary *The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. *Other duties as assigned. Knowledge and Skills: *Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. *Professional communication skills (phone, interpersonal, written, verbal, etc.). *Professional customer service skills. *Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. *Interpretation and completion of verbal and/or written instructions at a proficient level. *Knowledge of general office equipment (copier, fax, phone systems, etc.).Need an upbeat personality and reliable by nature. AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records. 0-1 years
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC is currently seeking a Leasing Specialist - at our brand new, Lease Up, Motiva Property! Position Summary Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required May occasionally be required to assist at other properties Run errands to support the property as necessary Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred Experience: 1-year customer service or sales experience (or relevant education), experience with management software systems such as Yield Star, Level One and Lead2Lease is preferred Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/24/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC is currently seeking a Leasing Specialist - at our brand new, Lease Up, Motiva Property! Position Summary Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required May occasionally be required to assist at other properties Run errands to support the property as necessary Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred Experience: 1-year customer service or sales experience (or relevant education), experience with management software systems such as Yield Star, Level One and Lead2Lease is preferred Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Specialist - LIHTC at our Dallas community, Sterlingshire. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/24/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Specialist - LIHTC at our Dallas community, Sterlingshire. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Agent at our Fort Worth LIHTC community, Woodmont. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
09/23/2021
Full time
Overview: NRP Investments, LLC, founded in 1994, is a full-service developer, general contractor, and property manager of multifamily, senior, and student housing throughout the United States. From start to finish, every development NRP Group works on is carefully contemplated and executed to maximize investment return cost efficiency, productivity and satisfaction. NRP Investments, LLC is recognized as a three-time recipient of the National Association of Builders Multifamily Development Firm of the Year and has been consistently ranked one of the Top 25 Developers by Multifamily Executive. Currently, NRP Investments, LLC has assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit for more information. The NRP Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Responsibilities: NRP INVESTMENTS, LLC, is currently seeking a Leasing Agent at our Fort Worth LIHTC community, Woodmont. POSITION SUMMARY Under the direction of the Community Manager, the Leasing Specialist is responsible for maximizing occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service. Essential Functions Statement(s): Sales/Marketing Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins Perform telephone market surveys and physical shops of competitors Recommend strategies and programs for on-site marketing activity Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support Recommend programs and strategies to increase qualified traffic and closing ratios Maintain passing e-shop, phone shop, and physical shop scores Maintain closing ratios in line with NRP policies and procedures Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance Administrative Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up Inspect apartments with the new residents at move in and complete all the necessary paperwork Support Community Assistant with tracking renewals, lease expirations, and notices to vacate Collect and accurately process and report receipt of application fees, security deposits, rents and other fees Accurately process and report receipt of application fees, security deposits, rents and other fees Keep files, desk, and leasing area organized Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready May occasionally be required to assist at other properties Run errands to support the property as necessary Customer Service Assist in planning of resident functions Walk the property for curb appeal and overall property appearance Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met Provide excellent customer service and display courteous and professional attitude toward all customers Maintain availability for resident functions, community affiliated events and weekends Perform other duties as required Qualifications: SKILLS & ABILITIES Education: High school diploma or equivalent, college preferred, Tax Credit Specialist (TCS) accreditation preferred Experience: 1-year customer service or sales experience (or relevant education) Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred Other Requirements: Valid Driver's License and reliable transportation
Property Manager The Omaha Housing Authority: The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and over 3700 Section 8 units. Core Values: We are Welcoming We Actively Listen We are Diverse, Inclusive & Equitable We are Exceptional We Practice Self Care We Share Power We Practice De-Escalation We are a Team Benefits: The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at Salary Range: $46,195 - $63,858 Job Function: This position is responsible for providing property management for multiple OHA-owned properties in a manner consistent with OHA's mission statement. Properties may include a mix of public housing and affordable housing. Essential functions include supervision of all staff, financial management, and ensuring compliance with applicable performance standards as well as compliance with applicable HUD and other federal and state regulations and OHA policies and procedures. Responsible for the preparation and monitoring of all budgets to ensure financial viability of property; must examine income versus expenditures, ensure procured goods or services are necessary and within budgeted amounts, and evaluate the capital needs of properties. Prepare necessary reports for presentation to the OHA Board of Commissioners. Must ensure at least standard performance under applicable HUD assessment system; monitor applicable performance indicators including physical condition of buildings and systems, financial condition of property, resident satisfaction, and management performance. Participate in interviews and assist in hiring subordinate staff. Staff supervision includes training, performance standards creation, evaluation and discipline when necessary. Essential Functions: Occupancy/ Marketing Responsible for implementing initiatives that increases resident retention in coordination with resident associations. Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department. Maintain an updated log of all current and upcoming vacancies, leased units and the status of unit offers. Ensure that occupancy targets are met by following up on offers to applicants, marketing the property, including showing available units. Process move in and move outs in order to maximize subsidy and to obtain vacant HUD approved status. Executes leases, directs new resident orientations and issues keys upon verification of initial rental/security deposit payments. Conducts or delegates vacating inspections. Attend monthly resident association meetings and follow up on items identified Management Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff. Maintain daily contact with residents and resident organizations and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff. Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities. Investigate and resolve tenant complaints and enforce occupancy requirements, including communication and completing/ following up on incident reports within established timeframes as necessary. Investigates lease violations and document or delegate the documentation of such incidents; initiate or approve lease terminations; direct the serving of notices to quit the premises. Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws. Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensure deposits are made in a timely manner. Follow through on any eviction processes as needed. Compiles data, reviews statistical information and prepares various reports on at least a monthly basis. Develops and oversee the implementation of actions plans to address any areas not meeting benchmarks. Collaborate on a regular basis with internal departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement and resident services. Physical Needs/ Maintenance Participate in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process, and approving payments to and monitoring work of contractors. In coordination with Foreman, ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly preventative maintenance inspections. Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals. Prepare for and participate in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified. Financial Management Assist with preparing an annual operating budget and revise as necessary. Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures. Approves purchase orders for all office supplies, building maintenance supplies and contract Services in a timely manner. Supervision Provide leadership and direct supervision to the Assistant Property Manager and Foreman, as well as leadership to all other property management staff. Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis. Evaluate personnel performance and initiate disciplinary action as necessary. Complete annual performance evaluations. Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff. Assigns and delegates responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure completion of tasks. Additional Responsibilities Participate in a rotating schedule to respond to after-hours emergency calls. May represent OHA at community and advisory council meetings. Other duties as assigned. Qualifications: Bachelor's degree in management, business administration, or closely related field plus five years' experience in property management, or an equivalent combination of education and experience. Two (2) years' of management/supervision experience desired. Computer skills and experience using Microsoft Office products. Knowledge of HUD rules and regulations. Incumbent must successfully complete OHA sponsored asset management certification courses. Must demonstrate a strong ability to identify, analyze and solve problems. Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations. Must be available to work evening and weekend hours. Must maintain OHA's philosophy and image with residents and when representing the organization in the community. Must possess and maintain a valid motor vehicle license and have a good driving record. Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the work day. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Employee must successfully complete any and all required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training. Working Conditions: Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties. Abilities: Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time..... click apply for full job details
09/22/2021
Full time
Property Manager The Omaha Housing Authority: The Omaha Housing Authority is a Non-Profit Government Agency based in Omaha. The OHA contracts with HUD to provide low and moderate-income individuals with safe and sanitary housing through rent subsidies and administers over 2700 public housing units and over 3700 Section 8 units. Core Values: We are Welcoming We Actively Listen We are Diverse, Inclusive & Equitable We are Exceptional We Practice Self Care We Share Power We Practice De-Escalation We are a Team Benefits: The Omaha Housing Authority offers an exceptional benefits package for full-time employees that includes medical, dental, vision, and life insurance; retirement and 457 compensation; 12 days of vacation that begin on your date of hire; and 17 paid holidays, including your birthday, a floating holiday, and a self-care day. For information on Omaha Housing Authority, including more information on employee benefits and our company culture, visit our website at Salary Range: $46,195 - $63,858 Job Function: This position is responsible for providing property management for multiple OHA-owned properties in a manner consistent with OHA's mission statement. Properties may include a mix of public housing and affordable housing. Essential functions include supervision of all staff, financial management, and ensuring compliance with applicable performance standards as well as compliance with applicable HUD and other federal and state regulations and OHA policies and procedures. Responsible for the preparation and monitoring of all budgets to ensure financial viability of property; must examine income versus expenditures, ensure procured goods or services are necessary and within budgeted amounts, and evaluate the capital needs of properties. Prepare necessary reports for presentation to the OHA Board of Commissioners. Must ensure at least standard performance under applicable HUD assessment system; monitor applicable performance indicators including physical condition of buildings and systems, financial condition of property, resident satisfaction, and management performance. Participate in interviews and assist in hiring subordinate staff. Staff supervision includes training, performance standards creation, evaluation and discipline when necessary. Essential Functions: Occupancy/ Marketing Responsible for implementing initiatives that increases resident retention in coordination with resident associations. Participate in the leasing and marketing activities for OHA properties to recruit applicants for the waiting list in collaboration with the intake department. Maintain an updated log of all current and upcoming vacancies, leased units and the status of unit offers. Ensure that occupancy targets are met by following up on offers to applicants, marketing the property, including showing available units. Process move in and move outs in order to maximize subsidy and to obtain vacant HUD approved status. Executes leases, directs new resident orientations and issues keys upon verification of initial rental/security deposit payments. Conducts or delegates vacating inspections. Attend monthly resident association meetings and follow up on items identified Management Must clearly understand all aspects of the policies and procedures of OHA and effectively communicate them to residents and staff. Maintain daily contact with residents and resident organizations and frequent contact with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and school staff. Provides overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies & resources. Promotes harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities. Investigate and resolve tenant complaints and enforce occupancy requirements, including communication and completing/ following up on incident reports within established timeframes as necessary. Investigates lease violations and document or delegate the documentation of such incidents; initiate or approve lease terminations; direct the serving of notices to quit the premises. Enforce the lease fairly and equitably and in a manner that is in compliance with all applicable Federal, State, and local laws. Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensure deposits are made in a timely manner. Follow through on any eviction processes as needed. Compiles data, reviews statistical information and prepares various reports on at least a monthly basis. Develops and oversee the implementation of actions plans to address any areas not meeting benchmarks. Collaborate on a regular basis with internal departments to ensure the needs of the property, agency and residents are addressed, including compliance, public safety, capital funds, procurement and resident services. Physical Needs/ Maintenance Participate in capital planning process by obtaining recommendations from subordinate staff and residents regarding capital needs, assisting the Capital Funds Department in the planning process, and approving payments to and monitoring work of contractors. In coordination with Foreman, ensure that outcomes related to property maintenance work and regular building inspections are met, including monthly preventative maintenance inspections. Ensure that outcomes related to unit turn-around work are met and that work is scheduled and completed in order to meet leasing goals. Prepare for and participate in all REAC related activities, include preparation for REAC inspections and responding to any deficiencies identified. Financial Management Assist with preparing an annual operating budget and revise as necessary. Monitor budget performance through monthly review and reporting. Help to ensure a positive cash flow for the property by maximizing property income while minimizing expenditures. Approves purchase orders for all office supplies, building maintenance supplies and contract Services in a timely manner. Supervision Provide leadership and direct supervision to the Assistant Property Manager and Foreman, as well as leadership to all other property management staff. Conduct regular team meetings, as well as individual supervision meetings with all direct reports on at least a monthly basis. Evaluate personnel performance and initiate disciplinary action as necessary. Complete annual performance evaluations. Interview job applicants and prepare individual recommendations for consideration. Responsible for training new staff. Assigns and delegates responsibility for completing specific projects and duties. Resolves staffing problems and sets deadlines to ensure completion of tasks. Additional Responsibilities Participate in a rotating schedule to respond to after-hours emergency calls. May represent OHA at community and advisory council meetings. Other duties as assigned. Qualifications: Bachelor's degree in management, business administration, or closely related field plus five years' experience in property management, or an equivalent combination of education and experience. Two (2) years' of management/supervision experience desired. Computer skills and experience using Microsoft Office products. Knowledge of HUD rules and regulations. Incumbent must successfully complete OHA sponsored asset management certification courses. Must demonstrate a strong ability to identify, analyze and solve problems. Must demonstrate strong communication skills. Must display ingenuity in anticipating and meeting unexpected situations. Must be available to work evening and weekend hours. Must maintain OHA's philosophy and image with residents and when representing the organization in the community. Must possess and maintain a valid motor vehicle license and have a good driving record. Must be insurable under the OHA Auto Insurance policy. Must have reliable transportation to OHA property sites throughout the work day. Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials; ability to communicate with people from a broad range of socio-economic backgrounds. Employee must successfully complete any and all required training for the position; this may include but is not limited to rent calculation, eligibility, and asset management training. Working Conditions: Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises and involves considerable public contact. The noise level in the work environment is usually moderate. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties. Abilities: Ability to sit, stand and walk up to 100% of the time; and reach stoop, squat, push, pull and type up to 25% of the time..... click apply for full job details
The Donaldson Group is looking for a full time Leasing Consultant for a residential apartment community located in Hyattsville, MD. Applicant will be responsible for marketing, outreach, leasing apartments, resident retention, and renewing contracts. Experience in sales, retail or service industry preferred. Must be highly energized, goal oriented and personable. Must have excellent written and oral communication skills, must be computer literate, must have exceptional customer service skills and have the ability to multi-task. Bilingual (Spanish/English) is preferred. Weekends are a must. We offer a competitive salary and excellent benefits package. The Donaldson Group believes in a drug free work environment, therefore a drug screen will be required. EOE Job Description Job Title: Leasing Consultant Reports To: Property Manager FLSA Status: Non-exempt ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting The Leasing Consultant reports directly to the respective Property Manager unless otherwise assigned by the Property Manager. Customer Service Keep the Donaldson Group Promise, providing the best possible customer experience for clients, residents, vendors, internal associates, etc. Conducts all business in adherence to Fair Housing Law. Show apartments in accordance with federal, state, local and company policies. Answer the telephone professionally and in a timely manner. Complete tasks in a prompt and professional manner. Lead by example, motivating the entire team to keep the Donaldson Group Promise. Greet prospects, residents, vendors and all customers utilizing excellent customer service. Build and maintain a positive rapport with all applicants and residents. Follow-up with prospective residents. Receive and report service calls promptly and accurately. Communicate with, listen and respond to co-workers and customers. Take advantage of opportunities to go above and beyond for all customers. Take resident service requests accurately to insure maintenance personnel can complete the request properly. Marketing Exhibit general knowledge of surrounding community (e.g. schools, shopping, restaurants) for benefit of prospective/new residents. Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community meets or exceeds company expectations. Assist in set up and maintenance of marketing items, including but not limited to, balloons, directional signs, maintain mini-models and other marketing and promotional events. Participate in outreach marketing as directed. Maintain current Market Surveys and resident demographic information, as directed. Ensure the quality and distribution of collateral materials, including: Balloons Directional signs Banners Brochures Show units in accordance with federal, state, local and company policies. Resident Retention Program. Lease Processing Maintain Telephone Performance Analysis (TPA) score to meet or exceed company goals. Process applications for pre-approvals (credit check, income requirements, rental history, etc.) and submit applications. Review and approve rental applications and promptly notify applicants of approval status. Prepare accurate lease packages according to company policy. Move-in orientation to include pre-apartment inspection, lease signing and move-in inspection with resident. Achieve leasing goals to reach or exceed the budgeted occupancy for the property. Reduce vacancy day loss by encouraging immediate move-ins. Keep accurate records of traffic and leases using the property management software system. Complete other duties as assigned by supervisory personnel. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate's degree or equivalent is preferred. One year related experience and/or training in residential property management experience is preferred. The ability to manage multiple tasks in a fast-paced environment is crucial, as well as maintaining a professional appearance and demeanor at all times. Previous marketing experience is helpful. CERTIFICATIONS, LICENSES AND/OR REGISTRATIONS The Institute of Real Estate Management's Certified Occupancy Specialist (COS) or The National Housing Association's National Apartment Leasing Professional (NALP) designation is preferred. SKILL SET Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of prospective residents, residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ common sense is a must. Also necessary is the ability to think and react quickly where only limited standardization or direction exists. Staying calm and handling high pressure situations is requisite. Mathematical skills, such as the ability to apply concepts like fractions, percentages, ratios, and proportions are necessary. The ability to keep records of financial transactions of the site relative to collecting rent and deposits is requisite. The ability to understand and/or compile reports regarding vacancy, concessions and advertising costs is also a must. Computer literacy is essential. Knowledge of Windows-based software is required. Proficiency in Microsoft Word and Excel is necessary. Knowledge of MRI and other accounting/property management software is desired. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicate with and listen and respond to co-workers and customers Frequently walk the property to show available apartments and/or the model apartment to prospective residents Occasionally lift and/or move up to 10 pounds
09/20/2021
Full time
The Donaldson Group is looking for a full time Leasing Consultant for a residential apartment community located in Hyattsville, MD. Applicant will be responsible for marketing, outreach, leasing apartments, resident retention, and renewing contracts. Experience in sales, retail or service industry preferred. Must be highly energized, goal oriented and personable. Must have excellent written and oral communication skills, must be computer literate, must have exceptional customer service skills and have the ability to multi-task. Bilingual (Spanish/English) is preferred. Weekends are a must. We offer a competitive salary and excellent benefits package. The Donaldson Group believes in a drug free work environment, therefore a drug screen will be required. EOE Job Description Job Title: Leasing Consultant Reports To: Property Manager FLSA Status: Non-exempt ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting The Leasing Consultant reports directly to the respective Property Manager unless otherwise assigned by the Property Manager. Customer Service Keep the Donaldson Group Promise, providing the best possible customer experience for clients, residents, vendors, internal associates, etc. Conducts all business in adherence to Fair Housing Law. Show apartments in accordance with federal, state, local and company policies. Answer the telephone professionally and in a timely manner. Complete tasks in a prompt and professional manner. Lead by example, motivating the entire team to keep the Donaldson Group Promise. Greet prospects, residents, vendors and all customers utilizing excellent customer service. Build and maintain a positive rapport with all applicants and residents. Follow-up with prospective residents. Receive and report service calls promptly and accurately. Communicate with, listen and respond to co-workers and customers. Take advantage of opportunities to go above and beyond for all customers. Take resident service requests accurately to insure maintenance personnel can complete the request properly. Marketing Exhibit general knowledge of surrounding community (e.g. schools, shopping, restaurants) for benefit of prospective/new residents. Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community meets or exceeds company expectations. Assist in set up and maintenance of marketing items, including but not limited to, balloons, directional signs, maintain mini-models and other marketing and promotional events. Participate in outreach marketing as directed. Maintain current Market Surveys and resident demographic information, as directed. Ensure the quality and distribution of collateral materials, including: Balloons Directional signs Banners Brochures Show units in accordance with federal, state, local and company policies. Resident Retention Program. Lease Processing Maintain Telephone Performance Analysis (TPA) score to meet or exceed company goals. Process applications for pre-approvals (credit check, income requirements, rental history, etc.) and submit applications. Review and approve rental applications and promptly notify applicants of approval status. Prepare accurate lease packages according to company policy. Move-in orientation to include pre-apartment inspection, lease signing and move-in inspection with resident. Achieve leasing goals to reach or exceed the budgeted occupancy for the property. Reduce vacancy day loss by encouraging immediate move-ins. Keep accurate records of traffic and leases using the property management software system. Complete other duties as assigned by supervisory personnel. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE An associate's degree or equivalent is preferred. One year related experience and/or training in residential property management experience is preferred. The ability to manage multiple tasks in a fast-paced environment is crucial, as well as maintaining a professional appearance and demeanor at all times. Previous marketing experience is helpful. CERTIFICATIONS, LICENSES AND/OR REGISTRATIONS The Institute of Real Estate Management's Certified Occupancy Specialist (COS) or The National Housing Association's National Apartment Leasing Professional (NALP) designation is preferred. SKILL SET Excellent written and verbal communication skills are required. The ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of prospective residents, residents or employees is needed. Outstanding interpersonal skills are needed. The ability to solve practical problems and employ common sense is a must. Also necessary is the ability to think and react quickly where only limited standardization or direction exists. Staying calm and handling high pressure situations is requisite. Mathematical skills, such as the ability to apply concepts like fractions, percentages, ratios, and proportions are necessary. The ability to keep records of financial transactions of the site relative to collecting rent and deposits is requisite. The ability to understand and/or compile reports regarding vacancy, concessions and advertising costs is also a must. Computer literacy is essential. Knowledge of Windows-based software is required. Proficiency in Microsoft Word and Excel is necessary. Knowledge of MRI and other accounting/property management software is desired. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicate with and listen and respond to co-workers and customers Frequently walk the property to show available apartments and/or the model apartment to prospective residents Occasionally lift and/or move up to 10 pounds
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
09/05/2021
Full time
NEWMARK About Newmark (Nasdaq: NMRK) Newmark Group, Inc., together with its subsidiaries ("Newmark"), is a world leader in commercial real estate services, with a comprehensive suite of investor/owner and occupier services and products. Our integrated platform seamlessly powers every phase of owning or occupying a property. Our services are tailored to every type of client, from owners to occupiers, investors to founders, growing startups to leading companies. Harnessing the power of data, technology, and industry expertise, we bring ingenuity to every exchange, and imagination to every space. Together with London-based partner Knight Frank and independently owned offices, our 18,800 professionals operate from approximately 500 offices around the world, delivering a global perspective and a nimble approach. In 2019, Newmark generated revenues in excess of $2.2 billion. To learn more, visit nmrk.com or KNIGHT FRANK Together with London-based partner Knight Frank and independently owned offices, our 18,000 experts operate from more than 480 offices around the world. Our long-standing alliance with Knight Frank gives us a global platform and international insight, effectively serving owners, investors, developers and financial institutions across six continents. JOB DESCRIPTION: To enhance and maximize the value of the owner's investment in commercial office buildings and facilities in the District. Direct District business to maximize its profitable growth and return on investment. Plan, organize, direct and control the activities of the District so as to optimize the utilization of all resources under his/her control. Participate in formulation of overall corporate objectives, policies and plans as they pertain to the District. ESSENTIAL DUTIES : Be responsible for leading the business development and profitability in the District for revenue and bottom line profit. Source and develop relationships with decision makers leading to business development. Solicit, prepare and respond to proposal requests. Cooperate and build relationships with and actively seek referral business from other company units and offices. Seek ways to develop and implement outstanding service programs for clients and tenants. Develop and implement staff planning and management development programs to meet the on-going management and professional requirements, as well as ensuring that trained, capable personnel are provided as a continuous product of such programs in all levels of the District for promotional progression. Coordinate the hiring of managers and qualified staff personnel. In accordance with policy, screen for best candidates, providing recommendations to senior management for final selection, if possible. Select "key" managers and potential management candidates and plan for their development on a long-term basis. Ensure that management personnel are compensated commensurate with their responsibilities and performance. Review and evaluate the District's performance on a continuing basis and establish proper measures of performance and variance to plan; counsel direct reports as to execution of programs. Provide direction for modifications of plans or implementation of contingency plans in accordance with prevailing business conditions. Direct the development of District's strategic plans, and ensure their proper execution. Initiate and authorize expenditures, appropriations and commitments and pricing strategies which are within the limitations of delegated authority and for those outside this level, recommend appropriate action. Ensure that information requirements and reporting are related to the individual needs of management, that feedback controls are designated and that proper information flow is maintained, standardized and utilized. Implement policies and procedures in accordance with published directives, local codes/laws and procedures to ensure compliance. Work closely with the managers to ensure that the property succeeds as a profit center or expense control for ownership. When necessary, assist the leasing agents and property managers with prospective leases to optimize the economics of the deal. If within the purview of the management responsibilities, ensure that manager's review and approve all leases before being submitted to the owner's representative for signature and determine which leases should be reviewed by legal counsel. Survey the competitive properties to understand the nature of the client's competitors and the condition of their assets. Conduct and maintain relationships with national "key" clients/tenants, industry and trade associations, representatives or government, public service organizations, customers and vendors. Engage in other outside activities consistent with the company's responsibilities to the community and the industry. Direct, review, approve, present, and implement all annual and long-range budgets including necessary capital expenditures for each property. May work with Property Mangers in assisting the owner's representatives in the preparation of its long-range strategy program and capital budget for its properties. The owner's representative should be a part of the on-going budget preparation process so there is not surprise when the final plan becomes ready for presentation. Review monthly management reports to ensure the reports include the schedules required by ownership/management contract or Newmark Knight Frank. Inspect the buildings on a frequent basis to determine the efficiency and effectiveness of the building personnel. Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are being maintained. All emergencies, major problems or issues of major consequences affecting the investment must be reported to senior management and the owner's representative as soon as possible by fax or phone. Work with Owner's (or other) corporate legal counsel, approve and coordinate all management agreements, lease agreements, service contracts, etc. for the building as necessary. May be responsible for the review, design, bidding and construction of all tenant construction and capital improvements. May perform other duties as assigned. SKILLS , EDUCATION AND EXPERIENCE : Bachelor's degree in business administration or a real estate related field, Master's Degree preferred. CPM and/or RPA designation. Minimum 15 years' experience in property management, marketing and leasing of office buildings. Previous experience should include senior management experience with a third party management firm, owner or developer of "Class A" property in a major metropolitan area and management business development. Computer proficiency. Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications. Unchallenged integrity, good negotiating and presentation skills, work under pressure, ability to perceive problems and react quickly to effect solutions. Broker or salesman license as required for property management in the state/s where business is transacted. WORKING CONDITIONS : Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Broad Shoulders Management, Inc.
Chicago, Illinois
We have openings for a Portfolio Property Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them*** Property/Project Management Oversee the management of buildings, including maintenance services and outside contractors/vendors Contact and place service orders with maintenance staff or other vendors/contractors Create RFPs and solicit proposals for maintenance contractors and construction projects Visit properties periodically for general inspections and to meet vendors/contractors Customer Service/Community Governance Liaison with the Board of Directors and advise them from time to time Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies Send out mass communication to residents Ensure administrative document conformity to comply with Association policies Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.) Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.) Prepate and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents Schedule and attend after hours Association meetings Financial/Administration Assist in the creation of budgets for each Association and review accounting and financial statements Monitor contracts Collect all assessments and enforce any late fees as outlined by the Association's governing documents Handle all delinquent accounts promptly and place into collections if necessary Input/maintain data into web based software; audit information. Draft/proofread notices/memos/letters Supervise administrative assistants. Provide guidance with task tracking, assignment and execution Approve and pay invoices for Associations
01/28/2021
Full time
We have openings for a Portfolio Property Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them*** Property/Project Management Oversee the management of buildings, including maintenance services and outside contractors/vendors Contact and place service orders with maintenance staff or other vendors/contractors Create RFPs and solicit proposals for maintenance contractors and construction projects Visit properties periodically for general inspections and to meet vendors/contractors Customer Service/Community Governance Liaison with the Board of Directors and advise them from time to time Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies Send out mass communication to residents Ensure administrative document conformity to comply with Association policies Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.) Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.) Prepate and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents Schedule and attend after hours Association meetings Financial/Administration Assist in the creation of budgets for each Association and review accounting and financial statements Monitor contracts Collect all assessments and enforce any late fees as outlined by the Association's governing documents Handle all delinquent accounts promptly and place into collections if necessary Input/maintain data into web based software; audit information. Draft/proofread notices/memos/letters Supervise administrative assistants. Provide guidance with task tracking, assignment and execution Approve and pay invoices for Associations
Recruits for all assigned positions using recruiting best practices to source, attract and screen applicants to fill assigned openings. Is accountable for leading the development of ongoing creative/cost-effective sourcing strategies for assigned open positions as well as developing a pipeline of key talent to improve overall bench strength. Consults with hiring managers, Sr Management and Manager Human Resources throughout the hiring process, providing detailed assessments of all candidates sourced. Manages the presentation, selection, offer, negotiation, closing and administrative components involved in the recruiting process. Works with minimal supervision and is responsible to make an established range of decisions, escalating to manager when necessary and updates manager on a regular basis. This role will also support Human Resources functions including onboarding, offboarding, promotions, internship program, etc. Position Responsibilities: Active sourcing of qualified candidates for open and potential positions with emphasis on engagement with passive high-potential candidates within the facilities maintenance industry (or role-specific position such as IT or Finance) Champion of the corporate and field program for talent retention, replacement, pipeline creation, and talent management strategy with HR Manager working proactively to drive "best in class" staffing Coordinates the selection process to include sourcing, recruiting, screening, interviewing and hiring highquality applicants for all assigned openings. Develops contacts within the community, regional businesses, education and not-for-profit organizations to source candidates with an emphasis on creative sourcing, community networking and contacts within local and regional facilities and property management industries. Builds network of contacts with key professional organizations. Stays abreast of and capitalizes on trends and opportunities in the the facility and property management industries, such as lay-offs, company closings or office moves in identifying appropriate candidates. Ability to recruit and actively source positions of all levels and skillsets including (but not limited to): all level of field management positions (RM and DM); corporate sales support roles; corporate management roles; information technology positions; human resources roles; and finance, billing and invoicing roles. Ability to recruit in all geographic locations via remote recruiting from corporate HQ Develops and maintains a sourcing database for difficult to fill positions. Maintains all statistical data associated with the recruitment of open positions ensuring timely and accurate information. Updates status of openings to the executive team on weekly basis. Provides feedback to internal candidates that post for open positions. Provides job-related counseling were appropriate. Manages Hiring Manager's expectations related to hiring process, candidate flow and coaching on effective information delivery techniques. Keeps Hiring Managers and HR Manager updated weekly on status of recruitment for open positions. Works diligently with HR team members to achieve the HR Department and Company's goals, objectives and mission. Will assist with HRIS tasks, Org Management, Headcount Management, 401k, Benefits, retention/filing, strategy, driving savings Will work with HR Generalist on HRIS onboarding, offboarding of employees Participates in delivering new hire orientation, new hire document meetings, interview skills and behavioral interviewing workshops and is also responsible for continuous improvement of programs. Helps to promote and manage referral program with employees, customers, providers Updates weekly Open Job Posting Board in CRM and on Workplace weekly Completes and or provides support for projects that are assigned individually or to the HR team. Will be responsible for meeting sourcing KPI's such as time to fill, quality of hire, retention, etc. and held accountable for activity Performs other duties as assigned by management. Selection Criteria: Experience successfully identifying and recruiting candidates in a corporate or agency environment. Familiar with various performance metrics associated with recruitment (time to fill, cost per hire, quality of hire, etc.). Proven ability to appropriately recruit top quality candidates with great efficiency. . Must have exceptional sourcing skills, using numerous creative techniques and channels to identify quality candidates. Strong knowledge of and experience with Internet recruiting strategies. Strong knowledge, experience and willingness to research new, creative opportunities to source candidates. Knowledge of community/regional area recruiting strategies, organizations, state/local agencies and professional associations. Possesses ability to enthusiastically sell Divisions brand and "close" the deal with candidates who are in high demand while balancing salary band negotiation. Must have a "sales" mentality to recruitement. Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. Possesses dynamic presentation skills for communication to external organizations and groups as needed, on employment or Company topics. Must have experience making effective presentations to large and varied groups. Proven ability to prioritize, manage time well, and work closely with the various team to quickly address needs and adjust focus as needed. A knowledge of and background working with and interpreting applicable state/federal employment laws, such as Title VII, ADA, FMLA and FLSA. Experienced in behavioral interviewing, performing reference and background check techniques. Process focused, but must be flexible in the ability to respond to changing business needs and environment. Experience in successful active recruiting techniques for passive candidates including "cold-emailing" and networking with industry professionals for additional contacts • Experience working in an HR Department Displays an upbeat, positive attitude with enthusiasm that drive the Divisions band and strong results orientation. Educational Requirements: Bachelor's degree Computer skills and knowledge of hardware & software required: Working knowledge of word processing, spreadsheet and email applications. Strong Excel skills Strong ability to recruit using social media: Linkedin recruiting; indeed; etc. Paycor, Newton, ESR use helpful Certifications & licenses (i.e. CPA, etc.): None required. SHRM-CP or SHRM-SCP helpful Position Demands: Extended hours required during peak workloads or special projects. Some travel may be required - less than 20% Job Requirements: Enter candidates into recruiting system Track candidates through the recruiting process Identify qualified candidates through various recruiting tools Implement recruiting and sourcing strategies for attracting and recruiting candidates Provide hiring managers with qualified candidates Recommend new sources for recruiting candidates Present qualified candidates to hiring managers Refer qualified candidates to hiring managers Submit qualified candidates to hiring managers Seek creative solutions for recruiting candidates Screened candidates to hiring managers Pursue new avenues for recruiting candidates Identify qualified candidates through various recruiting and sourcing methods Develop recruiting strategies to attract highly qualified candidates Determine online recruiting and sourcing strategies for attracting and recruiting candidates Supporting hiring managers and candidates Perform candidate searches for qualified candidates Managing full cycle recruitment process which includes sourcing candidates Present top qualified candidates to hiring managers Develop recruiting strategies designed to identify qualified candidates through various recruiting tools
01/25/2021
Full time
Recruits for all assigned positions using recruiting best practices to source, attract and screen applicants to fill assigned openings. Is accountable for leading the development of ongoing creative/cost-effective sourcing strategies for assigned open positions as well as developing a pipeline of key talent to improve overall bench strength. Consults with hiring managers, Sr Management and Manager Human Resources throughout the hiring process, providing detailed assessments of all candidates sourced. Manages the presentation, selection, offer, negotiation, closing and administrative components involved in the recruiting process. Works with minimal supervision and is responsible to make an established range of decisions, escalating to manager when necessary and updates manager on a regular basis. This role will also support Human Resources functions including onboarding, offboarding, promotions, internship program, etc. Position Responsibilities: Active sourcing of qualified candidates for open and potential positions with emphasis on engagement with passive high-potential candidates within the facilities maintenance industry (or role-specific position such as IT or Finance) Champion of the corporate and field program for talent retention, replacement, pipeline creation, and talent management strategy with HR Manager working proactively to drive "best in class" staffing Coordinates the selection process to include sourcing, recruiting, screening, interviewing and hiring highquality applicants for all assigned openings. Develops contacts within the community, regional businesses, education and not-for-profit organizations to source candidates with an emphasis on creative sourcing, community networking and contacts within local and regional facilities and property management industries. Builds network of contacts with key professional organizations. Stays abreast of and capitalizes on trends and opportunities in the the facility and property management industries, such as lay-offs, company closings or office moves in identifying appropriate candidates. Ability to recruit and actively source positions of all levels and skillsets including (but not limited to): all level of field management positions (RM and DM); corporate sales support roles; corporate management roles; information technology positions; human resources roles; and finance, billing and invoicing roles. Ability to recruit in all geographic locations via remote recruiting from corporate HQ Develops and maintains a sourcing database for difficult to fill positions. Maintains all statistical data associated with the recruitment of open positions ensuring timely and accurate information. Updates status of openings to the executive team on weekly basis. Provides feedback to internal candidates that post for open positions. Provides job-related counseling were appropriate. Manages Hiring Manager's expectations related to hiring process, candidate flow and coaching on effective information delivery techniques. Keeps Hiring Managers and HR Manager updated weekly on status of recruitment for open positions. Works diligently with HR team members to achieve the HR Department and Company's goals, objectives and mission. Will assist with HRIS tasks, Org Management, Headcount Management, 401k, Benefits, retention/filing, strategy, driving savings Will work with HR Generalist on HRIS onboarding, offboarding of employees Participates in delivering new hire orientation, new hire document meetings, interview skills and behavioral interviewing workshops and is also responsible for continuous improvement of programs. Helps to promote and manage referral program with employees, customers, providers Updates weekly Open Job Posting Board in CRM and on Workplace weekly Completes and or provides support for projects that are assigned individually or to the HR team. Will be responsible for meeting sourcing KPI's such as time to fill, quality of hire, retention, etc. and held accountable for activity Performs other duties as assigned by management. Selection Criteria: Experience successfully identifying and recruiting candidates in a corporate or agency environment. Familiar with various performance metrics associated with recruitment (time to fill, cost per hire, quality of hire, etc.). Proven ability to appropriately recruit top quality candidates with great efficiency. . Must have exceptional sourcing skills, using numerous creative techniques and channels to identify quality candidates. Strong knowledge of and experience with Internet recruiting strategies. Strong knowledge, experience and willingness to research new, creative opportunities to source candidates. Knowledge of community/regional area recruiting strategies, organizations, state/local agencies and professional associations. Possesses ability to enthusiastically sell Divisions brand and "close" the deal with candidates who are in high demand while balancing salary band negotiation. Must have a "sales" mentality to recruitement. Possesses and displays excellent verbal and written communication skills with ability to convey information to internal and external customers in a clear, focused and concise manner. Possesses dynamic presentation skills for communication to external organizations and groups as needed, on employment or Company topics. Must have experience making effective presentations to large and varied groups. Proven ability to prioritize, manage time well, and work closely with the various team to quickly address needs and adjust focus as needed. A knowledge of and background working with and interpreting applicable state/federal employment laws, such as Title VII, ADA, FMLA and FLSA. Experienced in behavioral interviewing, performing reference and background check techniques. Process focused, but must be flexible in the ability to respond to changing business needs and environment. Experience in successful active recruiting techniques for passive candidates including "cold-emailing" and networking with industry professionals for additional contacts • Experience working in an HR Department Displays an upbeat, positive attitude with enthusiasm that drive the Divisions band and strong results orientation. Educational Requirements: Bachelor's degree Computer skills and knowledge of hardware & software required: Working knowledge of word processing, spreadsheet and email applications. Strong Excel skills Strong ability to recruit using social media: Linkedin recruiting; indeed; etc. Paycor, Newton, ESR use helpful Certifications & licenses (i.e. CPA, etc.): None required. SHRM-CP or SHRM-SCP helpful Position Demands: Extended hours required during peak workloads or special projects. Some travel may be required - less than 20% Job Requirements: Enter candidates into recruiting system Track candidates through the recruiting process Identify qualified candidates through various recruiting tools Implement recruiting and sourcing strategies for attracting and recruiting candidates Provide hiring managers with qualified candidates Recommend new sources for recruiting candidates Present qualified candidates to hiring managers Refer qualified candidates to hiring managers Submit qualified candidates to hiring managers Seek creative solutions for recruiting candidates Screened candidates to hiring managers Pursue new avenues for recruiting candidates Identify qualified candidates through various recruiting and sourcing methods Develop recruiting strategies to attract highly qualified candidates Determine online recruiting and sourcing strategies for attracting and recruiting candidates Supporting hiring managers and candidates Perform candidate searches for qualified candidates Managing full cycle recruitment process which includes sourcing candidates Present top qualified candidates to hiring managers Develop recruiting strategies designed to identify qualified candidates through various recruiting tools
If you are an independent and professional self-starter who is familiar with the ins and outs of property management in San Francisco and would like to grow with an aggressive property management business, please send us your resume. HOA Property Manager Our client is seeking a Community Association / Homeowners Association HOA Property Manager to join their fun and energetic team in San Francisco. As the HOA Property Manager, you will manage a portfolio of 150+ unit properties including successfully performing the following: Create BOD agenda and packets (BP) in accordance with company procedures. Responsible for BOD meeting follow-up and oversight of action items. Prepare and deliver notices to residents as needed including violation notices, hearing notices, demand letters and general building notices. Ensure all civil codes and legal document requirements are met and associations remain in compliance. Process, coordinate, schedule and follow through with annual building maintenance calendar, general maintenance requirements and building projects. Manage association insurance coverage and needs ensuring coverage in accordance with the association's governing documents or greater. Renegotiate contracts with vendors to ensure pricing is always competitive. Manage association accounting needs including annual tax returns, financial reviews and delinquencies. Act as an emergency contact person after hours and on weekends and ensure tenant/owner problems are resolved in a timely manner, if needed. Job Requirements: Qualifications: 3 years of association property management experience a must - will not consider resume without it. Must have own reliable car, live local to San Francisco and be able to visit properties on a regular basis. This is not a telecommute position. Must be able to attend evening HOA meetings, multi-task, meet deadlines, effectively manage and solve problems, and have a good understanding of financials and budgets. Ability to use a computer for word documents, spreadsheets, and e-mail. Ability to maintain a professional personal appearance. Benefits: In exchange for your dedication, you can expect a competitive salary, sincere appreciation for your work and a beautiful, "family-like" working environment unlike any other. We value our employees' time and efforts. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
01/21/2021
Full time
If you are an independent and professional self-starter who is familiar with the ins and outs of property management in San Francisco and would like to grow with an aggressive property management business, please send us your resume. HOA Property Manager Our client is seeking a Community Association / Homeowners Association HOA Property Manager to join their fun and energetic team in San Francisco. As the HOA Property Manager, you will manage a portfolio of 150+ unit properties including successfully performing the following: Create BOD agenda and packets (BP) in accordance with company procedures. Responsible for BOD meeting follow-up and oversight of action items. Prepare and deliver notices to residents as needed including violation notices, hearing notices, demand letters and general building notices. Ensure all civil codes and legal document requirements are met and associations remain in compliance. Process, coordinate, schedule and follow through with annual building maintenance calendar, general maintenance requirements and building projects. Manage association insurance coverage and needs ensuring coverage in accordance with the association's governing documents or greater. Renegotiate contracts with vendors to ensure pricing is always competitive. Manage association accounting needs including annual tax returns, financial reviews and delinquencies. Act as an emergency contact person after hours and on weekends and ensure tenant/owner problems are resolved in a timely manner, if needed. Job Requirements: Qualifications: 3 years of association property management experience a must - will not consider resume without it. Must have own reliable car, live local to San Francisco and be able to visit properties on a regular basis. This is not a telecommute position. Must be able to attend evening HOA meetings, multi-task, meet deadlines, effectively manage and solve problems, and have a good understanding of financials and budgets. Ability to use a computer for word documents, spreadsheets, and e-mail. Ability to maintain a professional personal appearance. Benefits: In exchange for your dedication, you can expect a competitive salary, sincere appreciation for your work and a beautiful, "family-like" working environment unlike any other. We value our employees' time and efforts. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Assistant Community Manager Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units. Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council. Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team The primary responsibility of this position is to fully prepare initial and annual recertification for all residents in full compliance with LIHTC regulations. Essential Duties and Responsibilities: Maintain property waiting list Coordinate on-site data collections and processing of resident information Schedule resident recertification interviews Insure proper calculation of income, assets, rent levels, etc Coordinate apartment inspections for recertification's Maintain resident files in accordance with company policy & regulatory agency policy Assist office staff on other tasks, including collection of rents and social activities Assist with the several administrative and leasing tasks Perform other duties that may arise Job Requirements: Requirements: The successful Assistant Community Manager will have the following qualifications: 2+ years of Property Management Experience a MUST Excellent and premiere customer service orientation Excellent verbal and written communication skills Accounts receivable and collections experience a MUST Must have two years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations required Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Medical, Dental & Vision Prescription Drug Program Paid Vacation & Holiday Paid Personal/ Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching Company outings and events Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.
01/13/2021
Full time
Assistant Community Manager Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units. Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council. Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team The primary responsibility of this position is to fully prepare initial and annual recertification for all residents in full compliance with LIHTC regulations. Essential Duties and Responsibilities: Maintain property waiting list Coordinate on-site data collections and processing of resident information Schedule resident recertification interviews Insure proper calculation of income, assets, rent levels, etc Coordinate apartment inspections for recertification's Maintain resident files in accordance with company policy & regulatory agency policy Assist office staff on other tasks, including collection of rents and social activities Assist with the several administrative and leasing tasks Perform other duties that may arise Job Requirements: Requirements: The successful Assistant Community Manager will have the following qualifications: 2+ years of Property Management Experience a MUST Excellent and premiere customer service orientation Excellent verbal and written communication skills Accounts receivable and collections experience a MUST Must have two years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry LIHTC designations required Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Medical, Dental & Vision Prescription Drug Program Paid Vacation & Holiday Paid Personal/ Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching Company outings and events Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.
Assistant Community Manager Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units. Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council. Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team. Essential Duties and Responsibilities: Maintain property waiting list Coordinate on-site data collections and processing of resident information Insure proper calculation of income, assets, rent levels, etc Maintain resident files in accordance with company policy & regulatory agency policy Assist office staff on other tasks, including collection of rents and social activities Assist with the several administrative and leasing tasks Perform other duties that may arise Job Requirements: Requirements: The successful Assistant Community Manager will have the following qualifications: 2+ years of Property Management experience a MUST Tax Credit experience a MUST Section 8 experience a MUST Bilingual preferred (English & Spanish) COS or CPO Certification Required Excellent and premiere customer service orientation Excellent verbal and written communication skills Accounts receivable and collections experience a MUST Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Medical, Dental & Vision Prescription Drug Program Paid Vacation & Holiday Paid Personal/ Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching Company outings and events Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.
01/13/2021
Full time
Assistant Community Manager Edgewood Management Corporation provides superior real estate management and Edgewood Management Corporation is a 45 year old, premiere affordable property management company, responsible for 27,000 units in fourteen states and the District of Columbia. Edgewood's portfolio represents a variety of multifamily products that include high-rise, mid-rise, garden and townhouse style rental units. Edgewood Management Corporation provides superior management services for a variety of residential properties and has an exceptional track record to resolve problems and reposition troubled assets in all areas: operations, administrative, financial and physical. Edgewood Management Corporation is recognized as the 9th largest manager of Affordable Housing by the National Affordable Housing Management Association and the 50th largest manager by the National Multi-Housing Council. Our reputation for providing high quality services with integrity has earned us the trust of our clients and our employees. Edgewood Management Corporation offers a supportive environment where employees are encouraged to develop their skills and talents to their fullest potential. Edgewood is always looking for positive, motivated, and hardworking individuals to join our Edgewood Team. Essential Duties and Responsibilities: Maintain property waiting list Coordinate on-site data collections and processing of resident information Insure proper calculation of income, assets, rent levels, etc Maintain resident files in accordance with company policy & regulatory agency policy Assist office staff on other tasks, including collection of rents and social activities Assist with the several administrative and leasing tasks Perform other duties that may arise Job Requirements: Requirements: The successful Assistant Community Manager will have the following qualifications: 2+ years of Property Management experience a MUST Tax Credit experience a MUST Section 8 experience a MUST Bilingual preferred (English & Spanish) COS or CPO Certification Required Excellent and premiere customer service orientation Excellent verbal and written communication skills Accounts receivable and collections experience a MUST Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet Edgewood prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including: Medical, Dental & Vision Prescription Drug Program Paid Vacation & Holiday Paid Personal/ Sick Leave Company Paid Life Insurance Company Paid AD& D Insurance Company Paid Short- Term Company Paid Long-term Disability Supplemental Life Insurance Dependent Supplemental Life Insurance Educational Assistance Financial Planning Retirement Savings Plan with company matching Company outings and events Edgewood Management Corporation is committed to a diverse workforce and is an Equal Opportunity Employer.