Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa Crosstown office for future customer service and sales opportunities in 2026. The office is located at 9527 Delaney Creek Blvd, Tampa, FL 3361. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/13/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Tampa Crosstown office for future customer service and sales opportunities in 2026. The office is located at 9527 Delaney Creek Blvd, Tampa, FL 3361. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1 year of proven customer engagement in a needs based sales environment, demonstrating your ability to assess client needs, recommend appropriate solutions, and build trust-core expectations in financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of high volume phone engagement (60%+), demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1+ year of experience in a needs-based sales or customer engagement environment within a bank or financial advisory setting, with a demonstrated track record of assessing customer needs, recommending appropriate solutions, and building trust Proven success in a high volume, fast paced contact center environment 6+ months of heavy phone-based interaction (60%+), with strong communication, de-escalation, and confidence handling complex customer situations US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/13/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to work in our Phoenix office for future customer service and sales opportunities in 2026. The office is located at Norterra Dr. (Happy Valley) and I-17. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills Successful completion of a job-related assessment is required What sets you apart: 1+ year of experience in a needs-based sales or customer engagement environment within a bank or financial advisory setting, with a demonstrated track record of assessing customer needs, recommending appropriate solutions, and building trust Proven success in a high volume, fast paced contact center environment 6+ months of heavy phone-based interaction (60%+), with strong communication, de-escalation, and confidence handling complex customer situations US military experience through military service or a military spouse/domestic partner Compensation range: The hiring range for this position is: $43,680.00- $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive Curious how your consultative sales skills can drive business growth? At Spectrum, you'll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business's expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards Present tailored sales proposals and promote additional products and services to maximize revenue Maintain accurate sales and customer records in Spectrum databases Work with support teams to complete sales and resolve customer issues Assess service availability and coordinate construction estimates when required Educate customers on product features, billing and usage Achieve monthly sales goals through consultative selling Working Conditions Operate in a call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings or 2+ years of college education, associate's degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate's degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Ability to discuss Spectrum's products and competitors' offerings in detail SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $23,400. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive Curious how your consultative sales skills can drive business growth? At Spectrum, you'll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business's expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards Present tailored sales proposals and promote additional products and services to maximize revenue Maintain accurate sales and customer records in Spectrum databases Work with support teams to complete sales and resolve customer issues Assess service availability and coordinate construction estimates when required Educate customers on product features, billing and usage Achieve monthly sales goals through consultative selling Working Conditions Operate in a call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings or 2+ years of college education, associate's degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate's degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Ability to discuss Spectrum's products and competitors' offerings in detail SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $23,400. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service Assistant II Department: Branch Administration Reports to: Market Manager/Assistant Branch Manager Supervises: None Status: Full-Time / Non-exempt / On-Site Only Must already be authorized to work in the United States. Relocation is not provided. Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Customer Service Assistant II: The Customer Service Assistant (CSA) II performs all the duties of Teller and Customer Service Representatives as needed. Working within established guidelines, policies and procedures, the individual will sell and service all deposit and some consumer loan products, handle various customer inquiries and problem resolution and processes a wide variety of transactions. Is proficient in the use of various teller and customer service equipment and technology. Proactively utilizes needs-based sales techniques to uncover opportunities and recommends appropriate products and services to meet customer needs. Proficient in new account opening, maintenance and the Bank's online banking services. Responsible for the development of new business relationships and maintaining existing relationships. Job Requirements for the Customer Service Assistant II: Two or more years teller and/or customer service banking experience in a branch or call center environment. Interacts easily with others and enjoys working with a variety of people and in a team environment. Excellent sales, service, interpersonal and communication skills. Strong organizational, technical and computer skills Adapts well to change and able to effectively multi task Extensive knowledge of teller and customer service processes, policies, guidelines and procedures. Strong product knowledge Specific Job Functions for the Customer Service Assistant II: Highly proficient in the processing of a wide variety of various teller and customer service-related transactions and activities Proactively develops cross-sell opportunities and responds to customers' inquiries to recommend appropriate product and services to meet their needs. Proficient in opening accounts, assisting with online banking inquiries, services and functionality, performing various account maintenance, handling basic consumer loan requests and making referrals to other lines of business. Maintain and balance cash drawer accurately and efficiently. Provide exceptional service to customers, coworkers and team members. Understand and adhere to various policies and procedures including security, compliance and operations. Participates in on-going job-related training programs including but not limited to sales, service, compliance and product knowledge. Perform additional duties as required. This Job Description for the Customer Service Assistant II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job. PIa3e-9989
07/13/2026
Full time
Customer Service Assistant II Department: Branch Administration Reports to: Market Manager/Assistant Branch Manager Supervises: None Status: Full-Time / Non-exempt / On-Site Only Must already be authorized to work in the United States. Relocation is not provided. Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate. Summary for the Customer Service Assistant II: The Customer Service Assistant (CSA) II performs all the duties of Teller and Customer Service Representatives as needed. Working within established guidelines, policies and procedures, the individual will sell and service all deposit and some consumer loan products, handle various customer inquiries and problem resolution and processes a wide variety of transactions. Is proficient in the use of various teller and customer service equipment and technology. Proactively utilizes needs-based sales techniques to uncover opportunities and recommends appropriate products and services to meet customer needs. Proficient in new account opening, maintenance and the Bank's online banking services. Responsible for the development of new business relationships and maintaining existing relationships. Job Requirements for the Customer Service Assistant II: Two or more years teller and/or customer service banking experience in a branch or call center environment. Interacts easily with others and enjoys working with a variety of people and in a team environment. Excellent sales, service, interpersonal and communication skills. Strong organizational, technical and computer skills Adapts well to change and able to effectively multi task Extensive knowledge of teller and customer service processes, policies, guidelines and procedures. Strong product knowledge Specific Job Functions for the Customer Service Assistant II: Highly proficient in the processing of a wide variety of various teller and customer service-related transactions and activities Proactively develops cross-sell opportunities and responds to customers' inquiries to recommend appropriate product and services to meet their needs. Proficient in opening accounts, assisting with online banking inquiries, services and functionality, performing various account maintenance, handling basic consumer loan requests and making referrals to other lines of business. Maintain and balance cash drawer accurately and efficiently. Provide exceptional service to customers, coworkers and team members. Understand and adhere to various policies and procedures including security, compliance and operations. Participates in on-going job-related training programs including but not limited to sales, service, compliance and product knowledge. Perform additional duties as required. This Job Description for the Customer Service Assistant II describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract. Your signature will indicate that you have read this Job Description and understand the essential functions and qualifications for the job. PIa3e-9989
DEPARTMENT: 17018 - Lab Technical LOCATION: 350 7th Street North, Naples, FL, 34102 WORK TYPE: Full Time WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY The Manager Lab Services provides direct supervision to the section or shift (Hematology, Coagulation, Chemistry, Urinalysis, Immunology, General Lab Microbiology, Special Chemistry, and Transfusion Services), coordinating workflow and overseeing the scheduling of staff. The Manager Lab Services maintains instruments, monitors proficiency testing and quality control, actively participates in performance improvement, develops new procedures, facilitates employee training and competency assessment, maintains supplies and inventory in a cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. Develops policies and procedures in accordance with CAP, JCAHO, CLIA, IHI, AHCA, OSHA, CDC recommendations, WHO recommendations and other Federal, State and Local Health Departments. Oversees daily technical operations and quality assurance of the technical areas, assigning duties and scheduling staff. Develops laboratory, nursing and physician (nurse/physician collected microbiology specimens) personnel through continuing education opportunities and delegates special projects where appropriate. Manages staff selection, training, coaching and corrective action with support of laboratory director. Maintains appropriate documentation and participates in the termination process. Oversees and performs daily technical operations and quality assurance of the technical areas; Assigns daily and key operator duties to staff members. Responsible for productivity of lab section. Manages scheduling of department staff members, approving PTO requests and staying within budget. Manages initial, 6 month and annual employee competency assessment utilizing 6 methods of assessment, on time and with complete documentation for every test or test system applicable to each staff member. Performs employee performance evaluations and executes remedial action plans when needed. Collaborates with technical representatives and information technology staff to develop and execute instrument interfaces and other IT functions necessary to provide efficient workflow. Manages director approval, manager review, staff review and changes in policies and procedures in department. Complies with and enforces NCH policies and procedures in a consistent and timely manner with fair consideration for the associate. Demonstrates the importance of continuous feedback by ensuring that all performance reviews are completed in the timeframe given. Oversees training and assesses competency of associates. Develops new procedures by providing research and development, cost effectiveness, validation and implementation always ensuring that the needs of physicians, patients, as well as others are met. Assesses costs of supplies and reviews inventory levels and usage rates to ensure adequate supplies are stocked to meet workload demands. Maintains supplies within budget and able to explain variances. Facilitates cost saving measures. Assures minimal downtime of instruments by planning for preventative maintenance and contacting service personnel when unavoidable repairs are necessary. Ensures that the laboratory technical areas are in compliance with CAP, CLIA, JCAHO and AHCA standards/regulations. Manages all aspects of inspection preparation, execution and responses with support of lab director. Able to perform technical duties on the bench as needed up to 15% of scheduled hours. Completes proficiency testing in an acceptable time frame, reviews evaluations reports, responds to discrepancies according to policy Communicates effectively and partners with direct reports to enhance employee satisfaction, recognizing suggestions from staff and involving staff in decisions when it is possible. Facilitates excellent patient satisfaction and customer service for lab services, partnering with other clinical managers to improve processes and participating in interdepartmental committees as requested. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree in Laboratory Science or related discipline required. State of Florida Clinical Laboratory Supervisor License in all areas of the Laboratory. Minimum of 5 years' experience as a Medical Technologist or related field. Minimum of 1 year's supervisory experience is preferred. Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
07/13/2026
Full time
DEPARTMENT: 17018 - Lab Technical LOCATION: 350 7th Street North, Naples, FL, 34102 WORK TYPE: Full Time WORK SCHEDULE: 8 Hour Day ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY The Manager Lab Services provides direct supervision to the section or shift (Hematology, Coagulation, Chemistry, Urinalysis, Immunology, General Lab Microbiology, Special Chemistry, and Transfusion Services), coordinating workflow and overseeing the scheduling of staff. The Manager Lab Services maintains instruments, monitors proficiency testing and quality control, actively participates in performance improvement, develops new procedures, facilitates employee training and competency assessment, maintains supplies and inventory in a cost-effective manner. ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned. Develops policies and procedures in accordance with CAP, JCAHO, CLIA, IHI, AHCA, OSHA, CDC recommendations, WHO recommendations and other Federal, State and Local Health Departments. Oversees daily technical operations and quality assurance of the technical areas, assigning duties and scheduling staff. Develops laboratory, nursing and physician (nurse/physician collected microbiology specimens) personnel through continuing education opportunities and delegates special projects where appropriate. Manages staff selection, training, coaching and corrective action with support of laboratory director. Maintains appropriate documentation and participates in the termination process. Oversees and performs daily technical operations and quality assurance of the technical areas; Assigns daily and key operator duties to staff members. Responsible for productivity of lab section. Manages scheduling of department staff members, approving PTO requests and staying within budget. Manages initial, 6 month and annual employee competency assessment utilizing 6 methods of assessment, on time and with complete documentation for every test or test system applicable to each staff member. Performs employee performance evaluations and executes remedial action plans when needed. Collaborates with technical representatives and information technology staff to develop and execute instrument interfaces and other IT functions necessary to provide efficient workflow. Manages director approval, manager review, staff review and changes in policies and procedures in department. Complies with and enforces NCH policies and procedures in a consistent and timely manner with fair consideration for the associate. Demonstrates the importance of continuous feedback by ensuring that all performance reviews are completed in the timeframe given. Oversees training and assesses competency of associates. Develops new procedures by providing research and development, cost effectiveness, validation and implementation always ensuring that the needs of physicians, patients, as well as others are met. Assesses costs of supplies and reviews inventory levels and usage rates to ensure adequate supplies are stocked to meet workload demands. Maintains supplies within budget and able to explain variances. Facilitates cost saving measures. Assures minimal downtime of instruments by planning for preventative maintenance and contacting service personnel when unavoidable repairs are necessary. Ensures that the laboratory technical areas are in compliance with CAP, CLIA, JCAHO and AHCA standards/regulations. Manages all aspects of inspection preparation, execution and responses with support of lab director. Able to perform technical duties on the bench as needed up to 15% of scheduled hours. Completes proficiency testing in an acceptable time frame, reviews evaluations reports, responds to discrepancies according to policy Communicates effectively and partners with direct reports to enhance employee satisfaction, recognizing suggestions from staff and involving staff in decisions when it is possible. Facilitates excellent patient satisfaction and customer service for lab services, partnering with other clinical managers to improve processes and participating in interdepartmental committees as requested. EDUCATION, EXPERIENCE AND QUALIFICATIONS Bachelor's Degree in Laboratory Science or related discipline required. State of Florida Clinical Laboratory Supervisor License in all areas of the Laboratory. Minimum of 5 years' experience as a Medical Technologist or related field. Minimum of 1 year's supervisory experience is preferred. Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows
Amazon Development Center U.S., Inc.
Herndon, Virginia
AWS Secure Connection Services (SC) is seeking a seasoned Senior Systems Development Engineer to join our team building next-generation infrastructure solutions for Amazon Dedicated Cloud (ADC). ADC extends the full power of AWS cloud infrastructure to customers, countries, and organizations with the most stringent security, compliance, and data sovereignty requirements - including government, defense, and regulated industries. This is a high-impact, high-visibility role where your systems expertise and architectural decisions will directly shape the reliability, scalability, and security of infrastructure operating at global scale. As a Senior Systems Development Engineer, you will own the design, implementation, and operational excellence of the systems and automation platforms that power Amazon Dedicated Cloud (ADC). You'll lead complex infrastructure initiatives end-to-end - from ambiguous problem definition through architecture, build-out, and long-term operability. You'll partner closely with software engineers, security engineers, and product teams to translate demanding customer and compliance requirements into robust, automated, and scalable infrastructure solutions. You'll also serve as a technical anchor for your team: mentoring engineers, driving systems engineering best practices, and raising the bar on automation, reliability, and operational rigor. Our Engineering Philosophy At AWS, we "work backwards" - we start with the customer and work our way back to the technology. Senior engineers at this level are expected not just to execute, but to define what needs to be built and why. We're looking for systems engineers who can synthesize complex operational and compliance requirements into clear infrastructure strategies, move fast with high judgment, and continuously raise the bar for what's possible in some of the world's most demanding environments. This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 10012 Key job responsibilities - Architect, deliver, and operate large-scale infrastructure automation and deployment pipelines for ADC environments with a focus on security, availability, and repeatability, repeatability, observability, and fault tolerance - Drive technical design reviews and alignment across multiple engineering and operations teams - Define and champion systems engineering standards, tooling, and best practices across the organization - Proactively identify and resolve systemic infrastructure risks before they become customer-impacting issues - Mentor and develop junior and mid-level engineers, accelerating their growth and technical effectiveness Customer Engagement In this role, you will be a direct representative of AWS to some of our most strategic and demanding customers. You will engage with customers throughout the full lifecycle - from onboarding and solution design through ongoing operations and continuous improvement. - Serve as a trusted technical advisor to customers, helping them understand ADC capabilities, constraints, and best practices - Engage directly with customer technical teams to gather requirements, troubleshoot issues, and deliver solutions that meet their operational and compliance needs - Translate complex customer requirements - including security, sovereignty, and regulatory mandates - into actionable infrastructure designs and implementation plans - Lead and participate in customer-facing technical reviews, briefings, and working sessions, communicating clearly to both technical and executive audiences - Act as a customer advocate within AWS, surfacing feedback and emerging needs to product and engineering teams to drive roadmap prioritization - Support customers during critical operational events, providing hands-on technical guidance and coordinating cross-team response efforts when needed - Build and maintain strong, trust-based relationships with customer stakeholders, ensuring long-term satisfaction and confidence in ADC solutions A day in the life Who You Are - A challenger and motivator - You embrace hard problems and drive innovative automated solutions. Personal and professional growth is part of your everyday mindset, and you bring that energy to your teammates as well. - A clear and compelling communicator - You can articulate designs and complex concepts to audiences ranging from interns to directors, through well-documented code, written artifacts, and verbal communication. - Curious and contrarian when it counts - You're not a path follower by default. You're comfortable taking a contrarian viewpoint when it genuinely serves the customer, and you actively seek out new approaches and perspectives. - A proactive, long-term thinker - You think critically about growth, scale, and global demand. You consider the full range of choices and outcomes before committing, and you help your team do the same. - Patient and persistent - You understand that global impact is an iterative process. You operate with an ingrained improvement loop: setting goals based on customer feedback, designing solutions, executing, refining, and continuously raising the bar. About the team Why AWS Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 6+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Knowledge of infrastructure automation delivered through the software development lifecycle in an API-enabled environment, including agile development, software architecture/patterns, and modern cloud services - Experience developing, deploying and managing AI products at scale - Experience with network automation and infrastructure-as-code approaches for managing complex, multi-region network topologies - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Master's degree in computer science, engineering, mathematics or equivalent, or Master's degree - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Ability to dive deep and understand all layers of a web services technology stack - In-depth knowledge of TCP/IP and networking protocols such as HTTP, DNS, BGP, IPSec and OSPF - Familiarity with network security frameworks, including zero-trust architecture, micro-segmentation, and encrypted communications (TLS/mTLS) - Experience building and managing fault tolerant architecture in multi-region or hybrid cloud environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status click apply for full job details
07/13/2026
Full time
AWS Secure Connection Services (SC) is seeking a seasoned Senior Systems Development Engineer to join our team building next-generation infrastructure solutions for Amazon Dedicated Cloud (ADC). ADC extends the full power of AWS cloud infrastructure to customers, countries, and organizations with the most stringent security, compliance, and data sovereignty requirements - including government, defense, and regulated industries. This is a high-impact, high-visibility role where your systems expertise and architectural decisions will directly shape the reliability, scalability, and security of infrastructure operating at global scale. As a Senior Systems Development Engineer, you will own the design, implementation, and operational excellence of the systems and automation platforms that power Amazon Dedicated Cloud (ADC). You'll lead complex infrastructure initiatives end-to-end - from ambiguous problem definition through architecture, build-out, and long-term operability. You'll partner closely with software engineers, security engineers, and product teams to translate demanding customer and compliance requirements into robust, automated, and scalable infrastructure solutions. You'll also serve as a technical anchor for your team: mentoring engineers, driving systems engineering best practices, and raising the bar on automation, reliability, and operational rigor. Our Engineering Philosophy At AWS, we "work backwards" - we start with the customer and work our way back to the technology. Senior engineers at this level are expected not just to execute, but to define what needs to be built and why. We're looking for systems engineers who can synthesize complex operational and compliance requirements into clear infrastructure strategies, move fast with high judgment, and continuously raise the bar for what's possible in some of the world's most demanding environments. This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. 10012 Key job responsibilities - Architect, deliver, and operate large-scale infrastructure automation and deployment pipelines for ADC environments with a focus on security, availability, and repeatability, repeatability, observability, and fault tolerance - Drive technical design reviews and alignment across multiple engineering and operations teams - Define and champion systems engineering standards, tooling, and best practices across the organization - Proactively identify and resolve systemic infrastructure risks before they become customer-impacting issues - Mentor and develop junior and mid-level engineers, accelerating their growth and technical effectiveness Customer Engagement In this role, you will be a direct representative of AWS to some of our most strategic and demanding customers. You will engage with customers throughout the full lifecycle - from onboarding and solution design through ongoing operations and continuous improvement. - Serve as a trusted technical advisor to customers, helping them understand ADC capabilities, constraints, and best practices - Engage directly with customer technical teams to gather requirements, troubleshoot issues, and deliver solutions that meet their operational and compliance needs - Translate complex customer requirements - including security, sovereignty, and regulatory mandates - into actionable infrastructure designs and implementation plans - Lead and participate in customer-facing technical reviews, briefings, and working sessions, communicating clearly to both technical and executive audiences - Act as a customer advocate within AWS, surfacing feedback and emerging needs to product and engineering teams to drive roadmap prioritization - Support customers during critical operational events, providing hands-on technical guidance and coordinating cross-team response efforts when needed - Build and maintain strong, trust-based relationships with customer stakeholders, ensuring long-term satisfaction and confidence in ADC solutions A day in the life Who You Are - A challenger and motivator - You embrace hard problems and drive innovative automated solutions. Personal and professional growth is part of your everyday mindset, and you bring that energy to your teammates as well. - A clear and compelling communicator - You can articulate designs and complex concepts to audiences ranging from interns to directors, through well-documented code, written artifacts, and verbal communication. - Curious and contrarian when it counts - You're not a path follower by default. You're comfortable taking a contrarian viewpoint when it genuinely serves the customer, and you actively seek out new approaches and perspectives. - A proactive, long-term thinker - You think critically about growth, scale, and global demand. You consider the full range of choices and outcomes before committing, and you help your team do the same. - Patient and persistent - You understand that global impact is an iterative process. You operate with an ingrained improvement loop: setting goals based on customer feedback, designing solutions, executing, refining, and continuously raising the bar. About the team Why AWS Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. About AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- 6+ years of development/programming/scripting language (Python/Java/Bash/Perl) experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Knowledge of infrastructure automation delivered through the software development lifecycle in an API-enabled environment, including agile development, software architecture/patterns, and modern cloud services - Experience developing, deploying and managing AI products at scale - Experience with network automation and infrastructure-as-code approaches for managing complex, multi-region network topologies - Current, active US Government Security Clearance of TS/SCI with Polygraph PREFERRED QUALIFICATIONS- Master's degree in computer science, engineering, mathematics or equivalent, or Master's degree - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Ability to dive deep and understand all layers of a web services technology stack - In-depth knowledge of TCP/IP and networking protocols such as HTTP, DNS, BGP, IPSec and OSPF - Familiarity with network security frameworks, including zero-trust architecture, micro-segmentation, and encrypted communications (TLS/mTLS) - Experience building and managing fault tolerant architecture in multi-region or hybrid cloud environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status click apply for full job details
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Rotech Join a Leader in Home HealthcareAt Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.Explore more about our mission and services at Overview and Responsibilities Customer Service Representative - Home Healthcare Intake & Insurance VerificationJob SummaryRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day.You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)Ability to work cooperatively with others.Assist with office operations including supply monitoring, deposits, and batch reporting.Collaborate with outside agencies to resolve patient issues and ensure continuity of with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.Coordinate documentation and service setup for respiratory products and medical equipment.Deal politely with patients and referral sources.Maintain organized records and referral logs in compliance with JCAHO and company standards.Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).Manage several tasks at once.May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.Predictable and regular attendance (arrive to work on time).Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.Provide technical assistance and support for walk-in and retail equipment requests.Performs other duties as assigned.Why Join Rotech? Be part of a mission-driven team improving lives through home-based care. Work in a supportive environment with opportunities for growth and advancement. Competitive compensation, benefits, and employee recognition programs.Ready to help patients get the care they need at home? Apply today and join a team that puts people first. Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position) Compliance with healthcare facility credentialing process (when applicable for the position) Valid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience High school diploma or GED equivalent, requiredPreferred Education and/or Experience One year of related work experience, preferred Experience in home healthcare, medical billing, or patient intake (preferred). Familiarity with insurance verification and reimbursement practices. Knowledge of medical terminology and durable medical equipment is a plus.Skills and Competencies Ability to interpret and respond to various forms of communication (verbal, written, visual) Capable of working independently and collaboratively within a team Demonstrated problem-solving, time management, and organizational skills Excellent verbal and written communication skills in English Maintain confidentiality and handle sensitive information with discretion Strong attention to detail and ability to multi-task effectivelyMachines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands Ability to lift and carry office and patient equipment (minimum 35 lbs) May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations Must be able to sit, stand, walk, talk, and listen for extended periods Regular contact with patients and equipment may involve exposure to contagious pathogens Requires close vision for reading small print on screens and paperwork Rotech Information Benefits Generous paid time off and paid holidays Overtime pay for non-exempt positions (as applicable) Commissionfor Account Executives Bonus and incentive opportunities Fixed and variable car reimbursement for Area Managers and Account Executives Car, mileage, and telephone reimbursement(as applicable) Employee discount and recognition programsEmployee Assistance Program (EAP)401(k), HSA, and FSA/Dependent Care FSAMedical, prescription, dental, and vision coverageLife insurance, disability, accidental death, identity protection, and legal servicesMeru Health mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings Solutions programsHepatitis B (HEPB) and TB vaccinationsMake the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, . All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
07/13/2026
About Rotech Join a Leader in Home HealthcareAt Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.Explore more about our mission and services at Overview and Responsibilities Customer Service Representative - Home Healthcare Intake & Insurance VerificationJob SummaryRotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day.You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)Ability to work cooperatively with others.Assist with office operations including supply monitoring, deposits, and batch reporting.Collaborate with outside agencies to resolve patient issues and ensure continuity of with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.Coordinate documentation and service setup for respiratory products and medical equipment.Deal politely with patients and referral sources.Maintain organized records and referral logs in compliance with JCAHO and company standards.Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).Manage several tasks at once.May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.Predictable and regular attendance (arrive to work on time).Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.Provide technical assistance and support for walk-in and retail equipment requests.Performs other duties as assigned.Why Join Rotech? Be part of a mission-driven team improving lives through home-based care. Work in a supportive environment with opportunities for growth and advancement. Competitive compensation, benefits, and employee recognition programs.Ready to help patients get the care they need at home? Apply today and join a team that puts people first. Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position) Compliance with healthcare facility credentialing process (when applicable for the position) Valid driver's license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience High school diploma or GED equivalent, requiredPreferred Education and/or Experience One year of related work experience, preferred Experience in home healthcare, medical billing, or patient intake (preferred). Familiarity with insurance verification and reimbursement practices. Knowledge of medical terminology and durable medical equipment is a plus.Skills and Competencies Ability to interpret and respond to various forms of communication (verbal, written, visual) Capable of working independently and collaboratively within a team Demonstrated problem-solving, time management, and organizational skills Excellent verbal and written communication skills in English Maintain confidentiality and handle sensitive information with discretion Strong attention to detail and ability to multi-task effectivelyMachines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tabletPhysical Demands Ability to lift and carry office and patient equipment (minimum 35 lbs) May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations Must be able to sit, stand, walk, talk, and listen for extended periods Regular contact with patients and equipment may involve exposure to contagious pathogens Requires close vision for reading small print on screens and paperwork Rotech Information Benefits Generous paid time off and paid holidays Overtime pay for non-exempt positions (as applicable) Commissionfor Account Executives Bonus and incentive opportunities Fixed and variable car reimbursement for Area Managers and Account Executives Car, mileage, and telephone reimbursement(as applicable) Employee discount and recognition programsEmployee Assistance Program (EAP)401(k), HSA, and FSA/Dependent Care FSAMedical, prescription, dental, and vision coverageLife insurance, disability, accidental death, identity protection, and legal servicesMeru Health mental health and Mercer SmartConnect Medicare programsLivongo Diabetes and High Blood Pressure programsHealthcare Bluebook and RX Savings Solutions programsHepatitis B (HEPB) and TB vaccinationsMake the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, . All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date SRT100 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date SRT100 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Conduent State & Local Solutions, Inc
Lake Hiawatha, New Jersey
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr. training rate Bilingual in Spanish $17.50/hr. (after training) Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50 per hour and $17.50 per hour for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
07/13/2026
Full time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr. training rate Bilingual in Spanish $17.50/hr. (after training) Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50 per hour and $17.50 per hour for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date SRT100 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date SRT100 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive Curious how your consultative sales skills can drive business growth? At Spectrum, you'll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business's expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards Present tailored sales proposals and promote additional products and services to maximize revenue Maintain accurate sales and customer records in Spectrum databases Work with support teams to complete sales and resolve customer issues Assess service availability and coordinate construction estimates when required Educate customers on product features, billing and usage Achieve monthly sales goals through consultative selling Working Conditions Operate in a call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings or 2+ years of college education, associate's degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate's degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Ability to discuss Spectrum's products and competitors' offerings in detail SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $23,400. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive Curious how your consultative sales skills can drive business growth? At Spectrum, you'll engage business customers, respond to inbound and outbound leads, and connect them with Voice, Data and Video solutions designed for their needs. Your expertise directly shapes positive customer experiences and supports Spectrum Business's expansion. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond efficiently to inbound sales calls and assist customers according to call handling standards Present tailored sales proposals and promote additional products and services to maximize revenue Maintain accurate sales and customer records in Spectrum databases Work with support teams to complete sales and resolve customer issues Assess service availability and coordinate construction estimates when required Educate customers on product features, billing and usage Achieve monthly sales goals through consultative selling Working Conditions Operate in a call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Sales experience in a professional, customer-facing or service environment or experience in sales, customer service, call center, retail, hospitality or other fast-paced settings or 2+ years of college education, associate's degree or equivalent combination of education and experience Skills Strong communication, customer service and interpersonal skills Ability to build rapport, identify needs and recommend solutions Skilled at multitasking and working efficiently in a fast-paced environment Sales aptitude or demonstrated ability to influence and upsell Basic knowledge of communications, technology, video, data and voice products Comfortable with computers and new systems Preferred Qualifications Education Associate's degree or higher in Business Administration, Sales, Marketing, Communications or related field Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications Skills Ability to discuss Spectrum's products and competitors' offerings in detail SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $22.30. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $23,400. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Conduent State & Local Solutions, Inc
Passaic, New Jersey
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr. training rate Bilingual in Spanish $17.50/hr. (after training) Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50 per hour and $17.50 per hour for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
07/13/2026
Full time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Customer Service Representative Onsite in Newark, NJ Hourly rate $16.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. Bilingual in Spanish $17.50/hr., which may be below your state's minimum wage. Please take this into consideration when applying. What you get: Full-time Employment with Benefits day one including paid Holidays. $16.50/hr. training rate Bilingual in Spanish $17.50/hr. (after training) Paid Training Great Work Environment Requirements: Must be at least 18 years of age or older. Must have a High School Diploma, or equivalent. Must be able to submit to a background check. Must be able to work Monday-Friday 10:15am-7:15pm & Saturday 7:45am-2:15pm Summary: As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. What you will be doing: Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems. Identify customer needs to ensure the customer is provided complete and accurate information. Process required transactions via mainframe or web-based applications. Submit research requests in a concise yet accurate manner. Maintain a thorough knowledge of the company and client programs, policies, and technology. Communicate effectively in a warm and empathetic manner. Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals. Provide support to other positions/operations in cases during heavy workloads or absences. People who succeed in this role have: The ability to convey complex information in clear and concise terms to ensure customer understanding. Strong work ethic. Effective and accurate written and verbal communication skills. Effective problem-solving skills. Customer Service Experience. Can navigate multiple applications and research solutions with ease Love helping people and guiding them to the best solution for their issue Are excited by innovative technology Provide calm conflict resolution and problem solving for frustrated customers Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers Can commit to 100% attendance for three to five weeks of paid training Join a rapidly growing organization that can support your career goals Apply Today! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.50 per hour and $17.50 per hour for bilingual in Spanish. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
