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TITLE: Area Agent for Small Farm Program DEPARTMENT: Cooperative Extension Program REPORTS TO: Small Farmer Outreach Coordinator CLASSIFICATION: Staff-12 months EFFECTIVE DATE: TBD STANDARD WORK HOURS: 37.5 hours per week EMPLOYMENT STATUS: Full-Time EMPLOYMENT CLASSIFICATION: Exempt JOB SUMMARY: The Area Agent for Small farm Program will operate under the guidance of Kentucky State University Small Farmer Outreach Training & Technical Assistance Coordinator.Establish and maintain a working relationship with Kentucky State University and University of Kentucky Cooperative Extension System agricultural agents, Kentucky Department of Agriculture, USDA agencies, Non-Profit Organizations agricultural agents to foster a collaborative working environment in support of socially disadvantaged and African American farmers. Plan and work cooperatively with other Extension staff and Area Directors in planning, implementing and evaluating the Socially Disadvantaged Farmers in the Extension Areas.The Area Agent will operate in cooperation with all county Extension Agents in the respective counties as follows: Franklin, Anderson, Mercer, Boyle, Jessamine, Lincoln, Garrard, Woodford, Scott, Owen, Madison, Shelby, Clark and Henry Counties. ESSENTIAL JOB FUNCTIONS: Develop, implement, and evaluate a county plan of work based on locally identified needs.Develops farm plans to improve family income from agricultural production.Provides technology and leadership to improve livestock and crop yields, increase family food production for farm families, and improve economic and social levels.Identifies and recruits program participants.Assists farm families in recordkeeping.Conducts demonstrations and meetings to educate farming public in new technology and practices related to agriculture.Provides financial education, resources and opportunities (including access to loans) to improve farm family income and overall farm operation.Teaches producers how to identify disease and insects; provides them with prevention and control information.Provides information and guidance on alternative crops.Advises farmers on better management practices and assists with water quality plans.May supervise assistants, students, or volunteers.Recruit volunteers and create advisory council(s) or committees to help identify local issues and needs for Small Farmers and producers in service area. Follow established compliance guidelines for all volunteers in the program.Establish methods and plans to promote programs and reach a wide range of audiences representative of the service area.Serve as link between researchers and specialists and the local communities served.Provide direct mentorship efforts and training for farmers.Maintain a system for reporting clientele information and generate reports for internal and external stakeholders.Maintain data collection of program participants and ensure timely submission to required database systems.Performs other job-related duties and responsibilities as assigned. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Excellent oral and written communication skills.Knowledge of Extension program development process, evaluation, and reporting.Knowledge of the subject matter.Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.Ability to develop, maintain, and use spreadsheets and databases.Demonstrated time management and organizational skills to coordinate projects and people, prioritize and track multiple projects simultaneously, and meet critical deadlines. SUPERVISORY RESPONSIBILITY: This position has supervisory responsibilities. OTHER DUTIES: Other related duties as assigned. QUALIFICATIONS: Bachelor degree required. The degree must be from an accredited university in agricultural, horticulture, animal science, Extension education, adult education, or closely associated fields.Relevant work experience in Agribusiness, Livestock and/or Field Crops Production, Cooperative Extension. WORKING CONDITIONS: Work could involve some exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.Requires some standing or walking.Ability to lift 40 lbs.This position requires some night meetings, weekend work, and attendance at out-of-county meetings.A valid driver s license and a personal vehicle for official duty travel are required. Mileage will be reimbursed at a rate established by the university. Internal Candidates are Encouraged to Apply Applicants must be authorized to work for any employer in the United States. At this time, Kentucky State University is unable to sponsor or take over sponsorship of an employment visa KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.

Must be able to be on call JOB SUMMARY This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Manages the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Handles labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development, response effort coordination and assists Safety Manager with training initiatives. Administers the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance duties, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Oversees, assigns and monitors all fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Conducts audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education High School diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance management experience. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Command System trained, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places and confined spaces. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

Must be able to be on call JOB SUMMARY This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Manages the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Handles labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development, response effort coordination and assists Safety Manager with training initiatives. Administers the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance duties, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Oversees, assigns and monitors all fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Conducts audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education High School diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance management experience. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Command System trained, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places and confined spaces. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

About Us Waste Harmonics Keter is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 1400 client programs and work with over 2500+ providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream. Visit for more information. Exciting News: Keter Environmental Services and Waste Harmonics have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability. Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Generous Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keters commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the companys values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associates or Bachelors degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the companys products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Compensation details: 28.85-31.25 Hourly Wage PIebf1a767e9f8-3358

Must be able to be on call JOB SUMMARY This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers. Responsibilities include, but are not limited to, expense management, compliance with government regulations, ensuring safety and security of the building, its contents, and people and providing management and direction to beverage, fleet, and facility maintenance staff. RESPONSIBILITIES Manages the daily work and safety of associates engaged in building, grounds, sanitation, fleet maintenance, and repair, refrigeration systems, beverage department, power industrial equipment, and security. Handles labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Coordinates emergency response or crisis management activities, develops and maintains liaisons with local emergency management and other entities in order to facilitate plan development, response effort coordination and assists Safety Manager with training initiatives. Administers the proper selection, purchase, utilization, and inventory of Company assets in support of the fleet and facilities departments. Collaborates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively. Develop business relationships to ensure communication and efficient operations with third-party vendors, including but not limited to, janitorial, pest services, security, external contractors, fleet and facility maintenance and beverage. Maintains current certificate of insurance and hold harmless agreements for all contracted vendors. Prepares budget, profit plans, and capital requests as required. Evaluates metrics and adjusts activities to meet or exceed performance expectations. Suggests efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet and facility maintenance duties, beverage, power industrial equipment and security. Establishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). Oversees, assigns and monitors all fleet and facility projects for quality and timely completion. Utilizes maintenance tracking software for task management. Conducts audits ensuring all required inspections and documentation are completed accurately (including but not limited to food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and responds to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces Company policies and procedures. Organizes efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed. Ensures accurate and up-dated re-certifications of commercial equipment and Commercial Vehicle Operator's Registration (CVOR) (Canada) are compliant. Complies with local, state and federal regulatory agencies (i.e. OSHA, etc.) QUALIFICATIONS Education High School diploma or general education degree (GED); or equivalent combination of education and related experience. Experience 3-5 years maintenance management experience. Certificates, Licenses, and Registrations Must possess a valid state Driver's License and provide proof of liability coverage meeting Company standards. Complete a Sysco approved defensive driving program. Level 1 Ammonia Operation Certification required. HAZWOPER 24 hrs Training required. Incident Command System trained, or obtains within 12 months. Certificate, licenses and registrations in refrigeration required. Obtain a Powered Industrial Equipment Certification from Sysco within 3 months. Certificate in diesel engines, electrical, hydraulic, pneumatic and braking systems preferred. Certificate in fleet trade/mechanic preferred. Professional Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Working knowledge of ammonia and Freon systems. Proven knowledge of environmental regulations/legislation and governing bodies. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.). Occasionally exposed to high, precarious places and confined spaces. Periodically exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

Job Title: Director for Enterprise Applications Type of Position: Staff Responsibilities: The Director for Enterprise Applications is responsible for the general oversight of the Banner ERP systems for three two-year Texas State University System colleges as part of an IT Shared Services environment, including but not limited to the system application integration, technical troubleshooting, and issue resolution. The Director for Enterprise Applications is responsible for the supervision of the ERP team and their projects, duties, and responsibilities. This is an exempt position, and it reports to the Assistant Vice President for Information Technology Services. Remote work available. Maintain responsibility for all aspects of ERP system applications integration, technical troubleshooting, and issue resolution. Lead all ERP projects in conjunction with the Assistant Vice President for Information Technology, provides oversight of the change management process, migrations, and ensures timely patches and upgrades processing. Work with internal and external stakeholders to research, recommend, plan, and deploy new solutions that enhance productivity and efficiency. Serve as the primary college liaison with the Ellucian Cloud team. Ensure the ERP team provides consistent system stability, reliability, availability, exceptional customer service, and successful implementation of project objectives. Meets standards and industry best practices including development, installation, security, and systems development lifecycle. Develop, track, and maintain key performance indicators to measure team success based on quantitative and qualitative data. Maintain a technical working knowledge of all applications in the portfolio including system capabilities, enhancements, customers, interfaces, data quality, and security protocols. Develop and maintain overall ERP system procedures and assists with overall development and maintenance of department-wide policies and procedures. Supervision of the Coordinator of Institutional Research and Reporting Submit enrollment reports to the Texas Higher Education Coordinating Board Performs related duties as required Qualifications: A remote option is available with the understanding that occasional travel to Orange, TX is required. Minimum Qualifications: Bachelor's degree in information systems, computer science or related area 10 or more years of experience in working with ERP systems in a higher education setting 5 or more years of personnel supervision and team leadership experience Experience in system design, selection, installation, and conversion is required Experience with Oracle SQL and PL/SQL, Argos Reporting Software Preferred Qualifications: Master's degree in information systems, computer science, or related area Experience with Ellucian Banner ERP system is highly preferred Experience with Windows and Linus operating systems and scripting The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to operate a personal computer. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must regularly carry up to 35 pounds and move up to 15 pounds. Must be able to operate a personal computer. This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215. Lamar State College Orange is a TSUS Institution. Salary: Commensurate EEO Statement: Lamar State College Orange is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation. Lamar State College Orange's Annual Security Report: We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes. If you would like to receive a paper copy of the Annual Security Report, you can stop by the Safety and Security Department, located in the Academic Center, Room 149, during regular business hours. You can request that a copy be mailed to you by calling or emailing . You can also find the report on our website at LSCO's Foreign Transcript Policy: All applicants applying for faculty or staff positions who have attended a college or university outside the United States, the District of Columbia, the Commonwealth of Puerto Rico, a Trust Territory of the Pacific Island, or any territory or possession of the U.S. are required to have their foreign transcripts evaluated, transcribed to English (if applicable), and authenticated by a recognized credential evaluation agency. Applicants may view more information on our website Foreign Transcript Policy Lamar State College Orange . Posting Number: AS382P Open Date: 03/06/2025 Open Until Filled: Yes

As a part of a diverse community of faculty and staff who represent many faith systems and worldviews, Marian University seeks an experienced, innovative, and strategic leader for the position of Executive Director (ED) of Admissions for Health Professions. The ED will be responsible for admissions, operations, recruitment and data management within the university's health profession programs including Doctor of Osteopathic Medicine (DO), Master s in Biomedical Sciences, Doctor of Nursing Practice (DNP) with tracks in, Family Nurse Practitioner (FNP) and Certified Registered Nurse Anesthetist (CRNA), Accelerated Bachelor's of Science in Nursing (ABSN), counseling, exercise science and developing programs in Physical and Occupational Therapy (PT/OT). The position requires a strong background in admissions preferably at a Medical School or other highly competitive health professions program (, a commitment to the university's mission, and the ability to collaborate effectively with faculty and staff to attract and support students in the health professions. Essential Duties and Responsibilities: Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies. Recruitment and Outreach: Oversee recruitment initiatives including (but not limited to) recruitment fairs, conferences, campus tours, special events, community outreach and direct outreach to prospective students. Build relationships with community partners, pre-health pathway programs, and health professionals to create a pipeline for health professions students. Lead the admissions team to create personalized recruitment and outreach strategies for prospective students interested in health professions. Collaborate with VP of Enrollment to create targeted marketing campaigns across various digital platforms (social media, email, website, digital ads) and traditional media (print, radio, etc.) to raise awareness of the university s health professions programs. Manage a team of recruiters, ensure effective delegation of tasks and provide support and training to ensure the recruitment efforts are strategic and impactful. Engage with current health professions students and alumni to serve as ambassadors in recruitment efforts, helping to provide prospective students with authentic, first-hand insights into the programs. Collaborate with faculty and academic departments to ensure prospective students receive accurate and compelling information about the academic offerings, clinical placements, and career opportunities available in the health professions fields. Admissions and Operations: Oversee the holistic admissions process of all health professions programs including: Reviewing applications, evaluating academic transcripts, standardized test scores, letters of recommendation, and personal statements. Conducting individual and group interviews (where required) with prospective students. Collaborating with the admissions committee to make final admission decisions based on comprehensive evaluations. Oversee the daily operations of the enrollment process, ensuring smooth coordination between admissions, financial aid, registration, and student services. Lead the development and optimization of enrollment workflows, policies, and procedures to enhance efficiency and improve the student experience. Ensure accurate and timely processing of applications, admissions decisions, financial aid packages, and enrollment-related communications. Collaborate with IT and other departments to maintain and improve enrollment management systems and technologies. Ensure compliance with university policies, accreditation standards, and government regulations as they relate to enrollment operations. Financial Aid: Provide support where appropriate in the management and packaging of health professions-specific scholarships, grants, and other financial aid resources. Collaborate with financial aid team to build a comprehensive financial aid communications strategy to ensure prospective students are aware of all funding opportunities, scholarships, and financial aid resources available. Collaborate with financial aid to ensure students have access to financial literacy resources, guidance on loan repayment options, and help navigating their financial journey. Collaboration and Leadership: Collaborate with academic leaders, department heads, and faculty to understand program needs, align recruitment strategies, and refine student support services. Supervise a team of admission and operations professionals and provide guidance, mentorship, and professional development opportunities. Data Analysis and Reporting: Utilize enrollment data and trends to develop detailed reports and forecasts on enrollment in health professions, providing actionable insights to senior leadership. Maintain a focus on continuous improvement by assessing the effectiveness of enrollment strategies and recommending adjustments as needed. University Expectations: Knowledge of and a commitment to the mission of Marian University Adheres to Marian University s policies and procedures Shows courtesy and respect in interactions with fellow employees, students subordinates, and supervisors Ensure that appropriate confidentiality is maintained in working with students. Adhere to all FERPA, University regulations, and HIPPA guidelines. Communicates regularly with supervisor about Department issues Strong technical/computer skills, good analytical skills. Excellent verbal and written communication skills. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: A Master's degree in Higher Education Administration, Enrollment Management, Business Administration, or a related field. Experience: Minimum of 5 years of progressive leadership experience in enrollment management, ideally with a focus on health professions or graduate-level education. Demonstrated success in developing and executing enrollment strategies that align with institutional goals and increase access in health professions programs. Strong knowledge of data-driven enrollment management practices, recruitment, and student retention strategies. Skills and Abilities: Proven ability to lead and motivate a team, driving results in a fast-paced and evolving environment. Excellent communication and interpersonal skills, with the ability to build effective relationships with faculty, staff, prospective students, and external partners. Strong analytical skills and proficiency in enrollment management systems, CRM tools, and data analysis. Review of applications will begin immediately and continue until the position is filled. For Consideration All Applications Require: Cover Letter Current resume or CV Contact information of three professional references. The reference contact information must be entered after the application is submitted in the "My Presence" section of the applicant profile. Responses to the supplementary mission & identity questions. Please Review Marian University s Mission & Identity Statement before responding to the supplementary questions on your application: Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.

Job no: 503348 Work type: Exempt Staff Full-time Location: Partial Remote, Bethlehem Categories: Finance/Accounting, International Affairs Lehigh University, a prestigious research institution located in Bethlehem, PA, seeks a dynamic and seasoned professional to serve as the Administrative Director for the Office of International Affairs. In this pivotal role, you will provide strategic leadership and oversight for administrative processes, initiatives, and special projects that shape the university's global footprint. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community. Position Number: S78980This position is a Grade: 11 - 40 with an approximate salary range of $82,670-$100,570 and is subject to change based on experience, skills and qualifications. Key Responsibilities: • Provide comprehensive financial information, analysis and reporting to monitor the overall financial resources for the Office of International Affairs by analyzing prior years' revenue and commitments; provide projected vs actual expenditure data and reports in participation of the planning of the College's immediate and long-term budgetary needs. • Serve as the primary liaison to the university financial stem. Stem representative to University-wide meetings such as Business Managers, Employment Coordinators, and Banner meetings. • Provide strategic advice to the stem on appropriate data use through planning, policy, and protocols at Lehigh. Serve as OIA representative to the Data Governance and Standards Committee. Develop OIA policies for operational oversight, data retention and archiving; data quality and consistency; and privacy, security and risk management. Advocate for OIA's data needs in university supported systems and directives (such as the Data Lake). • Serve as Project Director/Manager for designated activities within the stem, working in collaboration with other areas as needed. • Manage the Position Description process, review, upgrades, and department re-organizations. Consult with OIA offices regarding position changes. • Advises and makes recommendations to OIA staff to ensure that grant budgets are balanced and spending aligns with budget scenarios. Provide advice on course of action required to resolve any discrepancies. Qualifications: • Bachelor's Degree in Accounting/Finance/Business Management, a related field or the equivalent combination of education and experience • Five to eight years of related work experience • Exceptional organizational, communication, and interpersonal skills • Proven ability to lead and motivate teams • Strong financial management and budgeting expertise • Intercultural competence and understanding of international business operations Lehigh University is committed to fostering a diverse and inclusive community, offering a comprehensive benefits package, competitive salary, and ample opportunities for professional growth. As an employer of choice, Lehigh values work-life balance, promotes a supportive and collaborative environment, and encourages personal and professional development. Join a dynamic institution that values excellence, innovation, and global impact. Apply now to become part of Lehigh University's International Affairs team and contribute to the university's mission of advancing knowledge and shaping the leaders of tomorrow. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist . • The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor. • This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University. • Please note the expected start date for this position is on or after July 1st 2025. Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position. Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed. Advertised: April 17, 2025 Eastern Daylight Time Applications close: Open until filled

Compensation Details: $15000 annually + Commission + Bonus opportunities Job Description: Who we are Dick HIll and Son is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work schedule and opportunities for advancements. Your essential contributions will be appreciated, respected, and rewarded. Here you won't just "have a job," you will be helping us to reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community. What You'll Do Quality leads from interested prospects looking for our services are set for you. Many leads are from repeat customers and referrals. Unlimited earning potential Pay from a direct result of performance Play a major role on a great team Flexible schedule Selling an outstanding product that is easy to differentiate Meet new people Help people solve problems that they want solved Casual and professional workplace What you need to succeed: Views sales as a science Customer focused Coachable - trainable Competitive and ambitious Results oriented - goal driven Willing to do whatever it takes to be successful Capable of handling multiple tasks simultaneously Works successfully without requiring close supervision Able to relate to all personalities; instantly likeable Job Requirements: 3+ years selling experience Corporate experience a plus Professional appearance and demeanor Computer skills - MS Office, database management, etc. Bachelor's degree or equivalent work experience Valid Driver's License Able to pass a drug screening and background check (random testing may occur) Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others- Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Company Name: ARS-Rescue Rooter Overview: American Residential Services dba Total Comfort is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975. Benefit Highlights: Access to insurance available at 31 days of employment Low-cost Medical Insurance options, starting at $5 per week Dental and Vision Insurance options Health Savings Account or Flexible Spending Account 401(k) with company match HSA and Flexible Spending Account Paid Time Off & Holiday Pay Company paid life insurance Learn more by visiting Responsibilities: Outside Sales Representatives connect customers with comfort through simple heating, cooling, and air quality upgrades, or whole system replacements. We have the installation crews available for next-day service, multiple financing options, and the strongest guarantee in the business. At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is unlimited. Comfort Advisors can expect: WARM SALES LEADS PROVIDED BY ARS! No Canvassing, No Cold-Calling. Opportunity to earn $100k to $200k+ per year, uncapped commission opportunity . After training, you will earn a draw or commission through WEEKLY SETTLEMENTS. Company Provided TAKE HOME Vehicle , Gas Card, Phone and Computer, no overhead expenses . Comprehensive Training Opportunities provided by in-house Learning & Development team. Training including but not limited to technical, sales, safety, leadership, systems training. National Network to support professional growth & development and provide transfer opportunities. As the employer of choice , we offer an Industry-Leading Benefit Package: Choose from one of FOUR health insurance options, starting as low as $5 per week! HSA (Health Savings Account) and annual company contribution for specific plans. FSA (Flexible Spending Account) for specific plans. Dental and Vision Insurance options. 401(k) with weekly match contribution 13 PTO Days + 8 Paid Holidays Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available) Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.) Qualifications: Prior experience selling residential services in home. HVAC specific experience is REQUIRED Ability to travel to pre-set appointments throughout your assigned area in company provided work vehicle. A proven work ethic with excellent customer service and communication skills. Willingness to put in long, sporadic hours and/or weekends as needed. Willingness to go into attics and crawl spaces on a regular basis. All candidates are required to undergo pre-employment drug screen, background checks and must have a valid driver's license with good driving record. This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: .

JOB DESCRIPTION Sign-on Bonus and Relocation Assistance Available for Eligible New Hires! Availability Required: Monday-Friday 8:00 am through 5:00 pm with on-call availability. Pay Range: $43.99 to $54.99 / hour. Directly supervises A&P Technicians, and/or Avionics Technicians, and/or Interior Technicians. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures that maintenance schedules are met by coordinating the optimum mix of manpower, equipment, shop space, material availability, and technical data. Assigns and supervises the work of technicians; assists in problem cases as required. Ensures that aircraft and operation records are maintained in accordance with FAA regulations and Company procedures. Instructs assigned personnel in all applicable safety regulations; monitors to ensure compliance. Maintains up-to-date knowledge of new aircraft systems, methods, and maintenance equipment. Frequently coordinates with customer representatives and other departments. Responsible for assisting with invoicing and related tasks, etc. Interprets company policies to workers and enforces safety regulations. Assist and train other technicians in repair of systems, structures, flight control and engine rigging when needed. Creates estimates for customer approval. Acts as direct supervisors/managers back up and assumes responsibilities. Comply with the Location's attendance/tardiness standards. Perform other duties as assigned. RESPONSIBILITIES Regularly walk, stand, climb, balance, stoop, kneel, crouch, crawl, use hands to finger, handle or feel objects, reach with hands and arms, talk and hear. Frequently sit. Occasionally lift and/or move up to 50 pounds. Read, write, and fluently speak and understand the English language Read and interpret safety rules, installation, operating and maintenance instructions and procedures. Write defect and repair statements. Perform simple math calculations and apply basic concepts of algebra and geometry. Wear uniform and insignia as prescribed by the Company. Report to work in a regular and timely manner. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions Must have A&P license (or Repairman related to position for Avionics and/or Interiors). High school diploma or equivalent. Must have 6-10 years of relevant aviation experience. Must be an experienced Crew Chief II, and or aviation training/time served in similar roles. This training may take the form of military training, aeronautical academy, or technical school training, and/or an Aviation Associates Degree. Previous general aviation experience required. Must have proven mechanical and technical aptitude. Must have proven experience using a variety of hand and power tools. Well-developed written and verbal communication skills and interpersonal skills to give technical advice and to work with personnel from other departments to advise management on matters affecting the assigned work. Must possess a valid state driver's license. Must have basic computer skills. Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay range for this position is $43.99 to $54.99 / hour. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status. ABOUT US Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

JOB DESCRIPTION Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature's procedures. Although customer service is a top priority, a large number of the CSR's daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Signature services. Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by Signature's customers and other visitors Replenish complementary beverages/supplies, as outlined in the facility appearance standard Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested Assist pilots with access to airport and weather information, portals and computers Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed Abide by emergency response procedures when/if critical events occur Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel Exhibit a positive attitude, consideration and courtesy to everyone at all times Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport Create accurate records pertaining to time worked and activities and services performed Other duties as requested RESPONSIBILITIES The following are essential to the job, in addition to those listed above and on the chart in this description. While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines). Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled. Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like. Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents Operate a multi-line telephone and use the company-approved greeting. Drive cars, vans or other shuttles in some locations, where applicable. Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies. Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders. Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software. Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions. Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity. Ability to prioritize and perform multiple tasks simultaneously. Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa. Ability to read small print. QUALIFICATIONS To qualify for this position, applicants and those in the role must have: High School diploma or general education degree (GED) Minimum of 18 years of age. A valid state license is required where applicable (based on locations where driving is required). A professional appearance Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies. Must be legally authorized to work in the country of employment. Ability to successfully and timely complete Signature's training programs Ability to use a computer and email, including passing computer-based training modules. Strong verbal and written English communication skills. Ability to work flexible schedules and in various weather conditions. Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time) Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field Preferred: knowledge of radio procedures and protocols Pay ranges vary based on multiple factors, including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel. The pay starting rate for this position is $19.25 / hour, per the collective bargaining agreement. ABOUT US Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.