Used Car Sales Manager Texas, USA Requisition ID Req About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report. Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Used Car Sales manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The primary role of the Used Sales Manager is to operationally manage and drive the success of the new and used car department's through developing sales consultants, working with third party vendors and achieving monthly sales quotas. This position floats between both new and used cars. Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process Build rapport with customers to build a base of referrals to establish customer network Provide training and support to the sales staff and assist in closing sales Help manage all aspects of the sales department and inventory lot Order and purchase vehicles for the new car inventory lot and buy used car's from auction or off lease Work with lot attendants to ensure all vehicles are properly tagged and positioned Conduct trade appraisals and transport information into vehicle management system Desk deals, track revenue logs, and manage retail delivery reports Track record of staying within turn policy guidelines for inventory Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory Prepare and administrator annual forecast and budget for new vehicle department Administer and monitor factory sponsored programs Prior sales consultant and F&I manager experience required Ability to work in both new and used cars 3-5 years of automotive experience required Must be able to create and maintain customer relationships Ability to handle a high volume of business with professionalism Experience and ability to handle conflict resolution Advanced computer skills with both Microsoft suite products and dealer management systems Build relationships with local and national vendors Bachelors Degree in Business Administration, Marketing or a related field preferred MBA a plus Company Benefits: Pay and Recognition: Weekly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible ) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet Insurance Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: Technician Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities INDMANAGER PM22 Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. Job Details Job Family Sales Pay Type Salary PIb226defc43f9-9405
08/11/2026
Full time
Used Car Sales Manager Texas, USA Requisition ID Req About Asbury Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer . At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as o ne of the best places to work by both Newsweek and US News & World report. Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Used Car Sales manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. The primary role of the Used Sales Manager is to operationally manage and drive the success of the new and used car department's through developing sales consultants, working with third party vendors and achieving monthly sales quotas. This position floats between both new and used cars. Work directly with our employees and customers to develop relationships and help bridge disconnects in the sales process Build rapport with customers to build a base of referrals to establish customer network Provide training and support to the sales staff and assist in closing sales Help manage all aspects of the sales department and inventory lot Order and purchase vehicles for the new car inventory lot and buy used car's from auction or off lease Work with lot attendants to ensure all vehicles are properly tagged and positioned Conduct trade appraisals and transport information into vehicle management system Desk deals, track revenue logs, and manage retail delivery reports Track record of staying within turn policy guidelines for inventory Responsible for partnering with third party vendors and the service department to complete internal service work on used vehicles prior to entering lot inventory Prepare and administrator annual forecast and budget for new vehicle department Administer and monitor factory sponsored programs Prior sales consultant and F&I manager experience required Ability to work in both new and used cars 3-5 years of automotive experience required Must be able to create and maintain customer relationships Ability to handle a high volume of business with professionalism Experience and ability to handle conflict resolution Advanced computer skills with both Microsoft suite products and dealer management systems Build relationships with local and national vendors Bachelors Degree in Business Administration, Marketing or a related field preferred MBA a plus Company Benefits: Pay and Recognition: Weekly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible ) Insurance / Retirement: Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet Insurance Learning, Tuition Assistance and Career Development: Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System Professional growth and development opportunities. Additional advantages: Technician Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities INDMANAGER PM22 Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. Job Details Job Family Sales Pay Type Salary PIb226defc43f9-9405
Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike. Summary/Objective: The Business Development function is responsible for the marketing, sales support, finding new products/suppliers to add to their portfolio and strategic planning of specific products in our portfolio. The successful candidate must work in a collaborative environment with other departments including sales, marketing, purchasing, logistics, finance and our customer base of distributors and operators in order to achieve sales and profit objectives. Responsibilities (include but not limited to): Develop and maintain a high level of product knowledge for assigned products. Develop strategic and tactical plans that meet product sales and profit objectives. Collaborate with the sales team to identify growth opportunities within each sales region for assigned products. Support the selling effort by providing product expertise on assigned products at sales calls, trade shows, training sessions and product demonstrations. Visit customers/distributors/brokers to support the sales effort. Collaborate with the marketing department in the development of point of sale (pos), presentation and sales material for the assigned products. Coordinate supplier support. Coordinate marketing support, promotional allowances, demos funds and more for assigned products. Prepare specific product reports. Develop and maintain strong supplier relationships (as it relates to business development). Explore new product opportunities through research, analysis and negotiations. Continuously rationalize product portfolio based on thorough analysis Skills and Qualifications: Bachelor's degree, preferred. Minimum of 3 to 5 years of brand management or product management experience in consumer-packaged goods, foodservice or specialty products distribution. Strong analytical skills and ability to conduct new product introduction related feasibility analysis. Financial acumen to effectively manage P&L. Knowledge of premium food service market, production, supply chain and marketing including FDA regulations, quality compliance, USDA, tariffs on products. Established network of contacts within the USA for customers and with Pastry and Bakery ingredient suppliers. International experience in the food industry within various markets. Detailed-oriented, analytical, and resourceful Strong written and verbal communication skills Excellent interpersonal skills; ability to build and maintain strong, productive relationships across functional groups Flexible self-starter with strong work ethic; results driven Ability to manage multiple projects and internal and external demands; sense of urgency Problem solver with well-developed organizational and time management skills Strong knowledge of specialty cheese and meat, and/or domestic cheese. High proficiency in Microsoft Office applications; advanced user of Excel Experience with Infor M3 ERP system is a plus Willingness to travel about 30% Salary Range: $90,000 - $110,000 annually plus bonus Our company will be relocating to a new corporate headquarters in Madison, NJ in Q4 of 2026. Candidates should be comfortable with this upcoming change in location. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact . PIfede026c47a4-2716
08/10/2026
Full time
Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike. Summary/Objective: The Business Development function is responsible for the marketing, sales support, finding new products/suppliers to add to their portfolio and strategic planning of specific products in our portfolio. The successful candidate must work in a collaborative environment with other departments including sales, marketing, purchasing, logistics, finance and our customer base of distributors and operators in order to achieve sales and profit objectives. Responsibilities (include but not limited to): Develop and maintain a high level of product knowledge for assigned products. Develop strategic and tactical plans that meet product sales and profit objectives. Collaborate with the sales team to identify growth opportunities within each sales region for assigned products. Support the selling effort by providing product expertise on assigned products at sales calls, trade shows, training sessions and product demonstrations. Visit customers/distributors/brokers to support the sales effort. Collaborate with the marketing department in the development of point of sale (pos), presentation and sales material for the assigned products. Coordinate supplier support. Coordinate marketing support, promotional allowances, demos funds and more for assigned products. Prepare specific product reports. Develop and maintain strong supplier relationships (as it relates to business development). Explore new product opportunities through research, analysis and negotiations. Continuously rationalize product portfolio based on thorough analysis Skills and Qualifications: Bachelor's degree, preferred. Minimum of 3 to 5 years of brand management or product management experience in consumer-packaged goods, foodservice or specialty products distribution. Strong analytical skills and ability to conduct new product introduction related feasibility analysis. Financial acumen to effectively manage P&L. Knowledge of premium food service market, production, supply chain and marketing including FDA regulations, quality compliance, USDA, tariffs on products. Established network of contacts within the USA for customers and with Pastry and Bakery ingredient suppliers. International experience in the food industry within various markets. Detailed-oriented, analytical, and resourceful Strong written and verbal communication skills Excellent interpersonal skills; ability to build and maintain strong, productive relationships across functional groups Flexible self-starter with strong work ethic; results driven Ability to manage multiple projects and internal and external demands; sense of urgency Problem solver with well-developed organizational and time management skills Strong knowledge of specialty cheese and meat, and/or domestic cheese. High proficiency in Microsoft Office applications; advanced user of Excel Experience with Infor M3 ERP system is a plus Willingness to travel about 30% Salary Range: $90,000 - $110,000 annually plus bonus Our company will be relocating to a new corporate headquarters in Madison, NJ in Q4 of 2026. Candidates should be comfortable with this upcoming change in location. Our Benefits: We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program Work-Life Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team building events The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact . PIfede026c47a4-2716
Description: Roers Companies is seeking an energetic, dedicated Strategic Chain Sourcing Manager - Construction to join our team in Plymouth, MN! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Job Summary The Strategic Sourcing Manager will lead and support the development, implementation, and management of sourcing strategies for assigned construction categories that optimize supplier partnerships, drive performance objectives, and provide Roers Companies with optimal flexibility, quality, delivery, and lowest total cost of ownership (TCO) for assigned categories. This position will be expected to deliver value and competitive advantage to the business as measured by project execution, cost optimization, value improvement, innovation, risk mitigation, and supplier performance. This key role within Roers Companies builds strong relationships with internal and external stakeholders and suppliers; plans, executes, and finalizes sourcing strategies for construction materials and subcontracted services; works closely with key stakeholders to identify and execute potential opportunities that drive value to the organization. The Strategic Sourcing Manager will drive strategy development, cost management and reduction targets, and coordinate sourcing activities to support project initiatives. This role will work with cross-functional teams to create an efficient and innovative partnership across all functions and levels of the organization. This position is responsible for approximately $150M-$200M in construction-related spend across materials and trade partners, and reports to the Director of Purchasing. Responsibilities Operational Excellence Define and execute an annual sourcing calendar of key initiatives for assigned construction categories, based on business plans, project pipeline, stakeholder input, market conditions, and contract commitments Establish strong, collaborative relationships with internal departments and stakeholders to clearly define requirements for construction materials and subcontractor services with a focus on balancing operational needs, cost, quality, and schedule requirements Understand and track key input cost drivers and market factors for assigned categories, provide countermeasure concepts, forecasting, and maintain cost models and should-cost assumptions adapted to construction materials and services Provide category knowledge and market expertise for assigned spend and continuously learn construction materials, subcontracting practices, and industry best practices that deliver value to Roers Companies Supplier Relationship Management Enable sourcing value by leveraging market knowledge, supplier optimization, predictable pricing plans, RFx processes, and TCO cost modeling through transparent SRM practices Create and implement SRM programs including performance measures and scorecards, tracking and reporting supplier performance, conducting reviews, and taking corrective and recognition actions Establish SRM strategies to deliver against Roers Companies goals and achieve sustainable supplier and subcontractor relationships Apply best-in-class practices and trends to create forward-thinking category and SRM strategies, including the use of analytical tools and sourcing technology Sourcing Process Execute and deploy sourcing strategies across construction categories and trade partner networks to create competitive advantage for Roers Companies Lead supplier negotiations with internal business partners in drafting and executing contracts that protect Roers Companies' interests while providing best overall value. Oversee contract structure, terms and conditions, and performance-based contracting with suppliers and subcontractors Aggressively seek opportunities for cost containment and/or improvement. Develop performance metrics, benchmarks, and utilize best practices sourcing within the construction category portfolio Lead cross-functional teams through the end-to-end sourcing process (identification through implementation) and coordinate engagement across preconstruction, construction, and procurement stakeholders Requirements: Education: Bachelor's Degree in Business, Supply Chain, Finance, Construction Management, or related field Experience: Minimum 8 years of strategic sourcing experience in direct or project-based categories (construction, manufacturing, or similar environments) Minimum 4 years of experience in developing, negotiating, and implementing various contract types (including supplier agreements or subcontractor contracts) Strong background working cross-functionally with multiple functions that drive business outcomes Knowledge, Skills and Abilities: Strong interpersonal skills including collaboration and willingness to adapt based on feedback Demonstrated ability to build and maintain relationships across the organization while managing multiple priorities in a fast-paced project-based environment Strong verbal and written communication skills including ability to generate compelling presentations and recommendations High attention to detail and ability to manage multiple competing priorities simultaneously Preferred Qualifications: Master's degree or professional certifications (CPM/CPSM/APICS) are preferred General understanding of lean / Six Sigma principles Strong analytical and critical thinking skills Ability to operate in a dynamic environment and make decisions with incomplete information The ideal candidate demonstrates strong global acumen and organizational agility, coupled with intellectual horsepower and effective negotiation skills. They are action oriented, driven by a passion for results, and thrive in fast-paced, dynamic environments. Compensation and Benefits for Strategic Sourcing Manager - Construction Pay Range: $110,000 - $135,000 In addition to the posted salary range, this position is eligible for an annual bonus, which is paid on a quarterly basis Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role. Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, drug screen, and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: Compensation details: 00 Yearly Salary PI0c971e4fe40e-4286
08/10/2026
Full time
Description: Roers Companies is seeking an energetic, dedicated Strategic Chain Sourcing Manager - Construction to join our team in Plymouth, MN! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Job Summary The Strategic Sourcing Manager will lead and support the development, implementation, and management of sourcing strategies for assigned construction categories that optimize supplier partnerships, drive performance objectives, and provide Roers Companies with optimal flexibility, quality, delivery, and lowest total cost of ownership (TCO) for assigned categories. This position will be expected to deliver value and competitive advantage to the business as measured by project execution, cost optimization, value improvement, innovation, risk mitigation, and supplier performance. This key role within Roers Companies builds strong relationships with internal and external stakeholders and suppliers; plans, executes, and finalizes sourcing strategies for construction materials and subcontracted services; works closely with key stakeholders to identify and execute potential opportunities that drive value to the organization. The Strategic Sourcing Manager will drive strategy development, cost management and reduction targets, and coordinate sourcing activities to support project initiatives. This role will work with cross-functional teams to create an efficient and innovative partnership across all functions and levels of the organization. This position is responsible for approximately $150M-$200M in construction-related spend across materials and trade partners, and reports to the Director of Purchasing. Responsibilities Operational Excellence Define and execute an annual sourcing calendar of key initiatives for assigned construction categories, based on business plans, project pipeline, stakeholder input, market conditions, and contract commitments Establish strong, collaborative relationships with internal departments and stakeholders to clearly define requirements for construction materials and subcontractor services with a focus on balancing operational needs, cost, quality, and schedule requirements Understand and track key input cost drivers and market factors for assigned categories, provide countermeasure concepts, forecasting, and maintain cost models and should-cost assumptions adapted to construction materials and services Provide category knowledge and market expertise for assigned spend and continuously learn construction materials, subcontracting practices, and industry best practices that deliver value to Roers Companies Supplier Relationship Management Enable sourcing value by leveraging market knowledge, supplier optimization, predictable pricing plans, RFx processes, and TCO cost modeling through transparent SRM practices Create and implement SRM programs including performance measures and scorecards, tracking and reporting supplier performance, conducting reviews, and taking corrective and recognition actions Establish SRM strategies to deliver against Roers Companies goals and achieve sustainable supplier and subcontractor relationships Apply best-in-class practices and trends to create forward-thinking category and SRM strategies, including the use of analytical tools and sourcing technology Sourcing Process Execute and deploy sourcing strategies across construction categories and trade partner networks to create competitive advantage for Roers Companies Lead supplier negotiations with internal business partners in drafting and executing contracts that protect Roers Companies' interests while providing best overall value. Oversee contract structure, terms and conditions, and performance-based contracting with suppliers and subcontractors Aggressively seek opportunities for cost containment and/or improvement. Develop performance metrics, benchmarks, and utilize best practices sourcing within the construction category portfolio Lead cross-functional teams through the end-to-end sourcing process (identification through implementation) and coordinate engagement across preconstruction, construction, and procurement stakeholders Requirements: Education: Bachelor's Degree in Business, Supply Chain, Finance, Construction Management, or related field Experience: Minimum 8 years of strategic sourcing experience in direct or project-based categories (construction, manufacturing, or similar environments) Minimum 4 years of experience in developing, negotiating, and implementing various contract types (including supplier agreements or subcontractor contracts) Strong background working cross-functionally with multiple functions that drive business outcomes Knowledge, Skills and Abilities: Strong interpersonal skills including collaboration and willingness to adapt based on feedback Demonstrated ability to build and maintain relationships across the organization while managing multiple priorities in a fast-paced project-based environment Strong verbal and written communication skills including ability to generate compelling presentations and recommendations High attention to detail and ability to manage multiple competing priorities simultaneously Preferred Qualifications: Master's degree or professional certifications (CPM/CPSM/APICS) are preferred General understanding of lean / Six Sigma principles Strong analytical and critical thinking skills Ability to operate in a dynamic environment and make decisions with incomplete information The ideal candidate demonstrates strong global acumen and organizational agility, coupled with intellectual horsepower and effective negotiation skills. They are action oriented, driven by a passion for results, and thrive in fast-paced, dynamic environments. Compensation and Benefits for Strategic Sourcing Manager - Construction Pay Range: $110,000 - $135,000 In addition to the posted salary range, this position is eligible for an annual bonus, which is paid on a quarterly basis Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role. Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check, drug screen, and motor vehicle report. In order to be considered for this position, applicants must complete a survey at this link: Compensation details: 00 Yearly Salary PI0c971e4fe40e-4286
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to include Military veterans to work in our San Antonio office for future customer service and sales opportunities in 2026. The office is located at 9800 Fredericksburg Rd San Antonio, TX 78288. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills, and the ability to pay attention to detail Successful completion of a job-related assessment is required What sets you apart: US military experience through military service or a military spouse/domestic partner One year of demonstrated experience engaging customers in a needs based environment, applying military training to build trust, assess needs, and deliver mission focused solutions that translate directly to financial service and advisory roles. Core capabilities that translate directly to financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Bank Customer Service & Sales role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. We are currently seeking dedicated professionals to include Military veterans to work in our San Antonio office for future customer service and sales opportunities in 2026. The office is located at 9800 Fredericksburg Rd San Antonio, TX 78288. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a shift differential of 15% for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Relocation assistance is not available for this position. As a Bank Customer Service & Sales Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking line of business or product set (for example, deposits, credit cards, and website customer support). In this role, you will make a difference to our members as you identify immediate and underlying financial needs and respond with relevant solutions through offering USAA Banking products and services. What you'll do: Handle inbound member calls in a fast-paced contact center environment Use effective communication probing questions and critical thinking skills to identify member needs and provide relevant solutions which may include offering banking products Efficiently navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Develop banking product knowledge to attract new members and expand relationships with current members through product acquisition Advise and educate members on available USAA digital tools and resources to improve the user experience Provide outstanding member service by demonstrating empathy, active listening, and professionalism Apply strong time and call management skills in assisting members with banking needs Embrace continuous improvement and development through coaching and collaboration with manager and team members What you have: High School Diploma OR GED Ability to provide outstanding customer service for our members by communicating clearly and professionally by phone or email to process banking requests and provide information on banking products Ability to prioritize and multi-task while navigating through multiple business applications Strong interpersonal and communication skills, and the ability to pay attention to detail Successful completion of a job-related assessment is required What sets you apart: US military experience through military service or a military spouse/domestic partner One year of demonstrated experience engaging customers in a needs based environment, applying military training to build trust, assess needs, and deliver mission focused solutions that translate directly to financial service and advisory roles. Core capabilities that translate directly to financial advisory and service roles. Experience thriving in a high volume, fast paced contact center Over six months of demonstrating strong communication, de escalation skills, and confidence handling complex customer matters. Compensation range: The hiring range for this position is: $43,680.00 - $44,680.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are seeking an energetic, dedicated professional to join our team as a Senior Transitional Property Manager to support our Arizona and Texas Regions! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities: Travel in state and out of state to affordable housing communities nationwide during lease-up and transition periods to oversee operations and ensure occupancy goals are achieved on schedule. Act as the on-site leader of the property, managing daily operations, supervising team members, and ensuring all functions-from leasing to maintenance-are executed to company standards. Establish, evaluate, and enforce standardized leasing and operational procedures to ensure consistency, compliance, and efficiency across all assigned communities. Train and mentor new property managers, leasing teams, and support staff to ensure they are equipped to maintain high-performance standards post-stabilization. Maintain strong resident relations, ensuring residents are served well and satisfied with the community. Oversee apartment leasing efforts, including marketing initiatives, to ensure occupancy rates are maintained and properties lease-up within established timelines. Direct property operations and staff in the most cost-effective and efficient manner; collaborate with regional and corporate leadership to align strategies. Supervise maintenance staff to ensure work orders, building repairs, and corrective maintenance are completed in a timely and effective manner. Oversee rent collections, bank deposits, and pursue delinquent rents and evictions in a timely and professional manner. Ensure all affordable housing program requirements (LIHTC, Section 8, or other subsidy programs) are followed, while monitoring adherence to leasing, marketing, and operational standards. Partner with Regional Directors to develop, monitor, and achieve annual budget objectives while meeting property performance goals. Assist with meeting required goals pursuant to the Qualified Occupancy and Testing Period requirements of affordable housing communities, ensuring timely completion, accurate reporting, and ongoing adherence to program standards. Other duties as assigned. Education: Bachelor's degree preferred. Experience: 5+ years of property management experience required (lease-up experience strongly preferred). 2+ years customer service experience preferred. Knowledge of affordable housing compliance requirements (LIHTC, Section 8, or other subsidy programs) required. Experience leading teams and training staff in leasing and property operations. Yardi and RENTCafé experience preferred. Skills/Abilities: Ability to travel up to 90% of the time. Ability to work occasional weekends to meet the needs of the property. Familiarity with multiple markets and willingness to travel nationally for extended assignments. Strong interpersonal, oral, and written communication skills. Computer skills: Microsoft Work & Excel, knowledge of internet, e mail and social media as it pertains to marketing the property. Exceptional communication skills and ability to interact with wide range of people. Experience with marketing and leasing initiatives for new development preferred. Must be organized, detail oriented and have good time management skills. Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs. Entrepreneurial mindset - loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear). High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes. Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. Compensation and Benefits for Senior Transitional Property Manager Pay Range: $81,000 - $101,300 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. Final candidates will be expected to provide professional references, including at least one recent supervisory reference. References are contacted only with mutual agreement and never with current employers unless authorized. In order to be considered for this position, applicants must complete a survey at this link: PI7df6fe5dd4d8-7097
08/10/2026
Full time
We are seeking an energetic, dedicated professional to join our team as a Senior Transitional Property Manager to support our Arizona and Texas Regions! About Us Roers Companies is a 2025 USA Today Top Workplace and a national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we're on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed more than $4 billion in real estate, representing 15,000+ homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential. About You You're passionate about your work and driven to achieve ambitious goals. You step up when the team needs an extra hand and aren't afraid to ask for help when you need it. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values - passion, work ethic, teamwork, integrity, and ownership mindset. Responsibilities: Travel in state and out of state to affordable housing communities nationwide during lease-up and transition periods to oversee operations and ensure occupancy goals are achieved on schedule. Act as the on-site leader of the property, managing daily operations, supervising team members, and ensuring all functions-from leasing to maintenance-are executed to company standards. Establish, evaluate, and enforce standardized leasing and operational procedures to ensure consistency, compliance, and efficiency across all assigned communities. Train and mentor new property managers, leasing teams, and support staff to ensure they are equipped to maintain high-performance standards post-stabilization. Maintain strong resident relations, ensuring residents are served well and satisfied with the community. Oversee apartment leasing efforts, including marketing initiatives, to ensure occupancy rates are maintained and properties lease-up within established timelines. Direct property operations and staff in the most cost-effective and efficient manner; collaborate with regional and corporate leadership to align strategies. Supervise maintenance staff to ensure work orders, building repairs, and corrective maintenance are completed in a timely and effective manner. Oversee rent collections, bank deposits, and pursue delinquent rents and evictions in a timely and professional manner. Ensure all affordable housing program requirements (LIHTC, Section 8, or other subsidy programs) are followed, while monitoring adherence to leasing, marketing, and operational standards. Partner with Regional Directors to develop, monitor, and achieve annual budget objectives while meeting property performance goals. Assist with meeting required goals pursuant to the Qualified Occupancy and Testing Period requirements of affordable housing communities, ensuring timely completion, accurate reporting, and ongoing adherence to program standards. Other duties as assigned. Education: Bachelor's degree preferred. Experience: 5+ years of property management experience required (lease-up experience strongly preferred). 2+ years customer service experience preferred. Knowledge of affordable housing compliance requirements (LIHTC, Section 8, or other subsidy programs) required. Experience leading teams and training staff in leasing and property operations. Yardi and RENTCafé experience preferred. Skills/Abilities: Ability to travel up to 90% of the time. Ability to work occasional weekends to meet the needs of the property. Familiarity with multiple markets and willingness to travel nationally for extended assignments. Strong interpersonal, oral, and written communication skills. Computer skills: Microsoft Work & Excel, knowledge of internet, e mail and social media as it pertains to marketing the property. Exceptional communication skills and ability to interact with wide range of people. Experience with marketing and leasing initiatives for new development preferred. Must be organized, detail oriented and have good time management skills. Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs. Entrepreneurial mindset - loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear). High integrity - trusted, direct, truthful. Embodies confidence and admits mistakes. Ability to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. Compensation and Benefits for Senior Transitional Property Manager Pay Range: $81,000 - $101,300 Compensation is determined by several factors that vary depending on the position, including the individual's experience, skills, and the knowledge they bring to the specific role . Roers offers a comprehensive benefits & perks package to full-time employees which may include: • Health Plans - Medical, dental, vision, FSA, and HSA • Family Leave - Paid birth & bonding leave • Employer Paid Benefits - Basic life insurance, Accidental Death & Dismemberment (AD&D), and short-term disability • Additional Voluntary Benefits - Life Insurance, AD&D, long-term disability, critical illness, and accident insurance • 401(K) - 3% company contribution, 100% vested after 2 years of employment • Competitive PTO - 3 weeks of PTO with immediate accrual, 9 paid holidays, 1 floating holiday, and bereavement • Health and Wellness - fitness membership reimbursement program • Free stays in Roers' properties guest suites • Rent Discount - 20% discount for employees living in Roers Companies properties • Employee Referral Bonus Program - $2,500 referral bonus paid once referred candidate completes 60 days of employment • Charitable Match Program - Roers matches employee donations to charitable organizations • Professional Development Opportunities • Employee Assistance Programs Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Roers Companies participates in E-Verify to confirm the employment eligibility of all newly hired employees. For further information about the federal E-Verify program, please click to see the Right to Work and E-Verify Participation posters. Candidates will be required to pass a criminal background check and motor vehicle record. Final candidates will be expected to provide professional references, including at least one recent supervisory reference. References are contacted only with mutual agreement and never with current employers unless authorized. In order to be considered for this position, applicants must complete a survey at this link: PI7df6fe5dd4d8-7097
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: Since opening our doors in 1988, I mpact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit. Requirements: Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts Prepare sales presentations based on existing and new customers' unique business needs Utilize CRM systems to document sales activities, scheduling, customer calls and reporting Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information. Recommend new and innovative products, services, and policies by evaluating results and competitive developments Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations. Account Manager Competencies Foundational sales knowledge, account management or other relevant sales experience Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization Experience in delivering client-focused solutions based on customer needs Ability to focus on details while managing multiple projects Excellent listening, negotiation, and presentation skills Excellent verbal and written communication skills Positive attitude, self-motivation, drive, and determination. Requirements Education and Work Experience Requirements High School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferred Minimum 2-years customer sales experience or related experience Minimum 2 years flooring experience or related experience Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred Must have reliable transportation, up to date auto insurance and valid driver's license. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous paid Holidays Program Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 0 Yearly Salary PI4e1ddbeffae8-2964
08/10/2026
Full time
Description: Since opening our doors in 1988, I mpact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time. Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry! Impact Property Solutions is currently seeking an experienced Account Manager who will partner with, and ensure the long-term success, of our customers. The Account Manager will be responsible for developing relationships with assigned portfolio customers and connect with key business executives and stakeholders. Account Manager must become fluent in all products the company represents and promote company strategic direction to increase sales and generate revenue and profit. Requirements: Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts Prepare sales presentations based on existing and new customers' unique business needs Utilize CRM systems to document sales activities, scheduling, customer calls and reporting Monitor competitive landscape by understanding current multi-family flooring marketplace pricing, products, installations, and deliver information. Recommend new and innovative products, services, and policies by evaluating results and competitive developments Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations. Account Manager Competencies Foundational sales knowledge, account management or other relevant sales experience Demonstrated ability to communicate, present data, and influence decision making cycles credibly and effectively at all levels of the organization Experience in delivering client-focused solutions based on customer needs Ability to focus on details while managing multiple projects Excellent listening, negotiation, and presentation skills Excellent verbal and written communication skills Positive attitude, self-motivation, drive, and determination. Requirements Education and Work Experience Requirements High School Diploma or GED equivalent required; Bachelor's degree in marketing, sales, business, or related field preferred Minimum 2-years customer sales experience or related experience Minimum 2 years flooring experience or related experience Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred Must have reliable transportation, up to date auto insurance and valid driver's license. Benefits Competitive Health Insurance Plans Vision and Dental Plan Company paid life insurance Generous Paid Time Off Program 401(K) / Roth plan with employer match Generous paid Holidays Program Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 25 pounds at times. Compensation details: 0 Yearly Salary PI4e1ddbeffae8-2964
Job Overview: Vending Technician - Austin, TX About the Role: Service vending machines and fountain units with various Keurig Dr Pepper products. Refurbish new and used equipment in the vending shop and throughout Austin area. Assure that each vendor or cooler is maintained with proper brands. Notify sales Development Manager of changes in account status, i.e. new ownership, account closed /closing, etc. Develop and maintain a good Keurig Dr Pepper image in trade and industry to achieve the company's objective for the overall growth and availability of products. Perform routine vehicle inspections and operate assigned vehicles in a safe and efficient manner. Confirm machine serial numbers against EMO documentation and complete all service paperwork with precision. Provide customers with guidance on preventive maintenance and proper equipment usage when applicable. Communicate promptly with the Dispatcher or Vending Supervisor regarding mechanical issues or changes in account status Perform additional duties assigned to support operational needs. Shift and Schedule: Full-time Monday- Friday 6:30AM - 3:00PM (or until finished) Flexibility to work overtime and weekend as needed is required About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy interacting with people and would rather be working with your hands and on vending machines. Please apply now if you are the person we're searching for! Total Rewards: Pay starting at $24.76 per hour. The employee will move to a higher rate of $26.12 per hour in the quarter after their 6 month anniversary Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Requirements: High school diploma or general equivalency diploma (GED) preferred 2 years of vending service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
08/10/2026
Full time
Job Overview: Vending Technician - Austin, TX About the Role: Service vending machines and fountain units with various Keurig Dr Pepper products. Refurbish new and used equipment in the vending shop and throughout Austin area. Assure that each vendor or cooler is maintained with proper brands. Notify sales Development Manager of changes in account status, i.e. new ownership, account closed /closing, etc. Develop and maintain a good Keurig Dr Pepper image in trade and industry to achieve the company's objective for the overall growth and availability of products. Perform routine vehicle inspections and operate assigned vehicles in a safe and efficient manner. Confirm machine serial numbers against EMO documentation and complete all service paperwork with precision. Provide customers with guidance on preventive maintenance and proper equipment usage when applicable. Communicate promptly with the Dispatcher or Vending Supervisor regarding mechanical issues or changes in account status Perform additional duties assigned to support operational needs. Shift and Schedule: Full-time Monday- Friday 6:30AM - 3:00PM (or until finished) Flexibility to work overtime and weekend as needed is required About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy interacting with people and would rather be working with your hands and on vending machines. Please apply now if you are the person we're searching for! Total Rewards: Pay starting at $24.76 per hour. The employee will move to a higher rate of $26.12 per hour in the quarter after their 6 month anniversary Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Requirements: High school diploma or general equivalency diploma (GED) preferred 2 years of vending service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
08/10/2026
Full time
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
District Sales Manager- Northwest Region Preferred Locations: Portland OR, Tacoma, WA, or Northern CA Position Summary SFS is looking for a District Sales Manager to deliver sales and account acquisition results that meet or exceed budgets and forecasts and defined performance targets, along with managing key accounts in the Construction Division to grow existing sales and identify specific strategies and tactics to generate new accounts. He or she will represent SFS brand in the marketplace by being a brand ambassador while exhibiting our corporate values. For 55 years SFS has been America's partner of choice, supplying over 26 billion fasteners to commercial construction projects. This role offers a competitive starting salary and a generous benefit package including profit sharing, company 401(k) contribution, health/dental/vision insurance offerings, a tuition reimbursement program and other valuable benefits! Key Responsibilities Customer Development: Proactively engage with customers to build and foster strong relationships, establishing SFS as their preferred partner. Market Engagement: Represent SFS in meetings, presentations, and industry events to expand awareness and influence. Project Tracking: Monitor ongoing opportunities, ensuring SFS specifications are upheld while identifying and converting competitive projects into wins. Commercial Execution: Collaborate with customers on pricing, contracts, and agreements, while implementing adjustments such as price increases when required. Industry Involvement: Actively participate in relevant trade organizations and events to build networks and market presence. Expert Support: Serve as the go-to expert for SFS solutions, providing technical guidance and training to customers where needed. Collaboration: Partner closely with internal SFS teams to ensure smooth project execution and customer satisfaction throughout the project lifecycle. On-Site Involvement: Attend customer and project meetings as required to ensure communication of schedules, issues, and project requirements. Travel & Presence: Travel regularly within the region to maintain a strong customer presence and engagement. Data & Reporting: Maintain accurate customer and project records in SFS's CRM system for transparency and alignment across the business. Continuous Learning: Participate in SFS training programs to stay current on solutions, market trends, and best practices. The Ideal Candidate Bachelor's Degree from an accredited university in, Construction Management, Business, or other relevant field. Minimum of 2 years of experience in outside sales/business development Knowledge of commercial construction processes, (schedules, meetings, contracts, etc) Understanding of channel sales value as well as market vs. distributor pricing models. Excellent organizational and communication skills; ability to work independently, covering a large geographical area with minimal supervision; proven ability to function as a member of a team and to help others when needed. Valid, state issued driver's license required with clean motor vehicle record Ability to travel 75% of the time locally within territory, sometimes requiring overnight stays Additional Preferred Qualifications: 3-5+ years of sales/business development experience in building envelope, rain screen/external façade, roofing, or wall construction. 3-5+ years of experience in a field sales role dealing with contractors, distributors, and independent sales organizations. High level of technical proficiency and business acumen; high level of comfort in technical, construction meetings with the ability to resolve conflict and negotiate, "win-win" outcomes for SFS and its customers. Existing network of contractor, GC, OEM, pre-fab construction, etc., contacts in the wall and/or roofing spaces. Reputation as a technical expert for wall and/or façade construction. Benefits: Competitive salary with annual incentive/bonus plan. Company vehicle, phone, and laptop Excellent health, dental, vision, and life-insurance benefits; 401k with company match in addition to corporate profit sharing. Our employees are the driving force behind our successful and dynamically growing company. Join the SFS team and shape the future with us! SFS Group USA, Inc is an Equal Opportunity Employer. Compensation details: 00 Yearly Salary PIbafffd6ef8de-4220
08/10/2026
Full time
District Sales Manager- Northwest Region Preferred Locations: Portland OR, Tacoma, WA, or Northern CA Position Summary SFS is looking for a District Sales Manager to deliver sales and account acquisition results that meet or exceed budgets and forecasts and defined performance targets, along with managing key accounts in the Construction Division to grow existing sales and identify specific strategies and tactics to generate new accounts. He or she will represent SFS brand in the marketplace by being a brand ambassador while exhibiting our corporate values. For 55 years SFS has been America's partner of choice, supplying over 26 billion fasteners to commercial construction projects. This role offers a competitive starting salary and a generous benefit package including profit sharing, company 401(k) contribution, health/dental/vision insurance offerings, a tuition reimbursement program and other valuable benefits! Key Responsibilities Customer Development: Proactively engage with customers to build and foster strong relationships, establishing SFS as their preferred partner. Market Engagement: Represent SFS in meetings, presentations, and industry events to expand awareness and influence. Project Tracking: Monitor ongoing opportunities, ensuring SFS specifications are upheld while identifying and converting competitive projects into wins. Commercial Execution: Collaborate with customers on pricing, contracts, and agreements, while implementing adjustments such as price increases when required. Industry Involvement: Actively participate in relevant trade organizations and events to build networks and market presence. Expert Support: Serve as the go-to expert for SFS solutions, providing technical guidance and training to customers where needed. Collaboration: Partner closely with internal SFS teams to ensure smooth project execution and customer satisfaction throughout the project lifecycle. On-Site Involvement: Attend customer and project meetings as required to ensure communication of schedules, issues, and project requirements. Travel & Presence: Travel regularly within the region to maintain a strong customer presence and engagement. Data & Reporting: Maintain accurate customer and project records in SFS's CRM system for transparency and alignment across the business. Continuous Learning: Participate in SFS training programs to stay current on solutions, market trends, and best practices. The Ideal Candidate Bachelor's Degree from an accredited university in, Construction Management, Business, or other relevant field. Minimum of 2 years of experience in outside sales/business development Knowledge of commercial construction processes, (schedules, meetings, contracts, etc) Understanding of channel sales value as well as market vs. distributor pricing models. Excellent organizational and communication skills; ability to work independently, covering a large geographical area with minimal supervision; proven ability to function as a member of a team and to help others when needed. Valid, state issued driver's license required with clean motor vehicle record Ability to travel 75% of the time locally within territory, sometimes requiring overnight stays Additional Preferred Qualifications: 3-5+ years of sales/business development experience in building envelope, rain screen/external façade, roofing, or wall construction. 3-5+ years of experience in a field sales role dealing with contractors, distributors, and independent sales organizations. High level of technical proficiency and business acumen; high level of comfort in technical, construction meetings with the ability to resolve conflict and negotiate, "win-win" outcomes for SFS and its customers. Existing network of contractor, GC, OEM, pre-fab construction, etc., contacts in the wall and/or roofing spaces. Reputation as a technical expert for wall and/or façade construction. Benefits: Competitive salary with annual incentive/bonus plan. Company vehicle, phone, and laptop Excellent health, dental, vision, and life-insurance benefits; 401k with company match in addition to corporate profit sharing. Our employees are the driving force behind our successful and dynamically growing company. Join the SFS team and shape the future with us! SFS Group USA, Inc is an Equal Opportunity Employer. Compensation details: 00 Yearly Salary PIbafffd6ef8de-4220
Summary We are seeking an ambitious Sales Representative responsible for securing an assigned amount of profitable business for the Company through proper planning, adequate territorial coverage, effective sales presentations, and through administration and other required duties as specified by the Branch Vice President and/or Equipment Sales Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Secures orders, conducts surveys of assigned territory, studies product population, locates new prospects, and determines needs. Plans sales calls and conducts presentations. Reviews equipment features and benefits of conducting business with the Company. Assists customers with problems and issues which includes technical assistance, job estimates, and new developments. Maintains customer relationships, new contracts, new product development, equipment literature and brochures, price sheets, etc. Maintains sales calls, various reports, M3 Sales Automation. Follows up on all leads, contract lettings, and inquiries. Proficient in Cost/Production software. Articulates and is educated in mining applications and able to provide valuable advice and recommendations to customers. Expert on features of the full line of equipment of Rudd Equipment's offering. Manages and controls travel, telephone usage, and entertainment expenses. Informs manager of changes in territory which can affect Company's success. Maintains a high degree of sales professionalism through study, product knowledge, and attending meetings and association activities. Ensures equipment is delivered on a timely manner and all conditions in contract were met. Works closely with Credit Manager and other personnel relating to condition of accounts. Travels across territory to various training and meetings. Completes Manufacturers required sales training courses. Works in partnership with Rudd Product Support Representatives. Performs all other duties as assigned. Education and/or Experience College degree and/or a combination of education and equivalent experience Minimum of (5) years of verifiable success in equipment sales Knowledge of basic arithmetic Must have the ability to accurately compare and transcribe figures Knowledge and experience in sales, marketing, and/or business is essential Must be able to prioritize work week and work independently Must be very flexible and willing to travel Individual must possess excellent customer service skills Communication Skills The ability to communicate effectively and to speak in front of large and small business groups Must be proficient in English Excellent written and oral communication skills Computer Skills Basic Computer skills to include MS Office Operating Systems, Expert level aptitude on M3 Sales Automation Physical Demands While performing the duties of this position the employee will be required to drive for extended periods of time to cover sales territory, utilize the computer screen and keyboard, telephone, and will need to bend and reach to file. Work Environment Sales field environment. Position Type and Expected Hours of Work This is position is classified as full-time, exempt. Normal Days of work are Monday through Friday. Travel throughout the assigned territory is required. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans. PI0607d2ebbc94-1525
08/10/2026
Full time
Summary We are seeking an ambitious Sales Representative responsible for securing an assigned amount of profitable business for the Company through proper planning, adequate territorial coverage, effective sales presentations, and through administration and other required duties as specified by the Branch Vice President and/or Equipment Sales Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Secures orders, conducts surveys of assigned territory, studies product population, locates new prospects, and determines needs. Plans sales calls and conducts presentations. Reviews equipment features and benefits of conducting business with the Company. Assists customers with problems and issues which includes technical assistance, job estimates, and new developments. Maintains customer relationships, new contracts, new product development, equipment literature and brochures, price sheets, etc. Maintains sales calls, various reports, M3 Sales Automation. Follows up on all leads, contract lettings, and inquiries. Proficient in Cost/Production software. Articulates and is educated in mining applications and able to provide valuable advice and recommendations to customers. Expert on features of the full line of equipment of Rudd Equipment's offering. Manages and controls travel, telephone usage, and entertainment expenses. Informs manager of changes in territory which can affect Company's success. Maintains a high degree of sales professionalism through study, product knowledge, and attending meetings and association activities. Ensures equipment is delivered on a timely manner and all conditions in contract were met. Works closely with Credit Manager and other personnel relating to condition of accounts. Travels across territory to various training and meetings. Completes Manufacturers required sales training courses. Works in partnership with Rudd Product Support Representatives. Performs all other duties as assigned. Education and/or Experience College degree and/or a combination of education and equivalent experience Minimum of (5) years of verifiable success in equipment sales Knowledge of basic arithmetic Must have the ability to accurately compare and transcribe figures Knowledge and experience in sales, marketing, and/or business is essential Must be able to prioritize work week and work independently Must be very flexible and willing to travel Individual must possess excellent customer service skills Communication Skills The ability to communicate effectively and to speak in front of large and small business groups Must be proficient in English Excellent written and oral communication skills Computer Skills Basic Computer skills to include MS Office Operating Systems, Expert level aptitude on M3 Sales Automation Physical Demands While performing the duties of this position the employee will be required to drive for extended periods of time to cover sales territory, utilize the computer screen and keyboard, telephone, and will need to bend and reach to file. Work Environment Sales field environment. Position Type and Expected Hours of Work This is position is classified as full-time, exempt. Normal Days of work are Monday through Friday. Travel throughout the assigned territory is required. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans. PI0607d2ebbc94-1525
As an Armed Vault Teller- 2nd Shift, you work with your team to maintain inventory in our cash vaults for our Loomis customers. Shift time: Start from 12:30pm and end time varies from 7:30pm to 11:00pm. However, the average time is 9:00 p.m. Responsibilities: Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests Count items, record amounts and serial numbers, sign and date receipts and manifests Load/unload wagons or flatbed carts with bags/boxes of coin Sort individual cargo items by route Communicate verbally with co-workers and with customers via telephone Requirements: Load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6-to-10-hour shift, 5 to 6 days a week Push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds Unrestricted ability to repetitively bend, stoop, squat, stand, walk, climb, twist, turn, and reach out Ability to perform repetitive lifting of items weighing an average of 50 lbs. each from floor Ability to walk continuously between bins, vaults, booths, and counters Ability to stand on concrete floor approximately 80 percent of shift Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required Working Conditions: Work in a room within a vault with little or no exposure to outside light Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period Essential Functions/Job Qualifications Ability to maintain a stooped or squatting position for several minutes to perform the sorting function. Ability to walk continuously between bins, vaults, booths, counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers. Ability to meet State requirements for handgun license/permit or Security Officer Commission. As part of the qualification process for the Vault Custodian position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas. Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft(1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft(2X) Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Our Benefits: Loomis employees drive the very core of our business. Our success depends on our team members, and that's why it's important for us to offer an employee benefits program that is not only extremely comprehensive, but also one of the best in the industry. Key benefit components include: Health Insurance, Dental, Vision plan Vacation and Sick Time (PTO) as well as Paid Holidays Employee assistance plan Short-term and Long-term disability 401(k) plan Basic life insurance plan Voluntary life insurance plan Flexible spending account Dependent care account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
08/10/2026
Full time
As an Armed Vault Teller- 2nd Shift, you work with your team to maintain inventory in our cash vaults for our Loomis customers. Shift time: Start from 12:30pm and end time varies from 7:30pm to 11:00pm. However, the average time is 9:00 p.m. Responsibilities: Check identifying numbers or seals on bags of deposits and/or change shipments against the receipts accompanying each bag, or against the provided manifests Count items, record amounts and serial numbers, sign and date receipts and manifests Load/unload wagons or flatbed carts with bags/boxes of coin Sort individual cargo items by route Communicate verbally with co-workers and with customers via telephone Requirements: Load/unload bags/boxes of currency, checks, and coin weighing an average of 50 lbs. per item several times during a 6-to-10-hour shift, 5 to 6 days a week Push wagons, carts, buggies, dollies loaded with cargo weighing up to several hundred pounds Unrestricted ability to repetitively bend, stoop, squat, stand, walk, climb, twist, turn, and reach out Ability to perform repetitive lifting of items weighing an average of 50 lbs. each from floor Ability to walk continuously between bins, vaults, booths, and counters Ability to stand on concrete floor approximately 80 percent of shift Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required Working Conditions: Work in a room within a vault with little or no exposure to outside light Full-time schedule can potentially consist of an average of 40 to 50 hours/week, with a minimum of 5 days during a 6-day period Essential Functions/Job Qualifications Ability to maintain a stooped or squatting position for several minutes to perform the sorting function. Ability to walk continuously between bins, vaults, booths, counters. Ability to stand on concrete floor approximately 80 percent of shift. Ability to read and speak the English language sufficiently to converse with co-workers and customers, and to read receipts, manifests and reports. Ability to sign and record numbers by hand and to make entries on records and prepare reports. Ability to count, add, subtract and balance columns of numbers. Ability to meet State requirements for handgun license/permit or Security Officer Commission. As part of the qualification process for the Vault Custodian position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the below areas. Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft(1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft(2X) Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each) Our Benefits: Loomis employees drive the very core of our business. Our success depends on our team members, and that's why it's important for us to offer an employee benefits program that is not only extremely comprehensive, but also one of the best in the industry. Key benefit components include: Health Insurance, Dental, Vision plan Vacation and Sick Time (PTO) as well as Paid Holidays Employee assistance plan Short-term and Long-term disability 401(k) plan Basic life insurance plan Voluntary life insurance plan Flexible spending account Dependent care account Industry leading Training and Development With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
08/10/2026
Full time
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. The EDI Analyst will be a key member of the Accounts Payable team, reporting to the EDI Supervisor. The primary role of the EDI Analyst is to support the accuracy and efficiency of EDI invoice processing. This individual will work to monitor and reduce transaction errors and pending items through root cause analysis and partnering with vendors and business partners. They will review and evaluate current processes and procedures to identify gaps and inefficiencies and provide recommendations for process improvements that enhance efficiency. What You'll Do Data Analysis - Build and review reports to identify EDI transaction errors, data discrepancies, and opportunities to improve processing accuracy and efficiency. Critical Thinking - Evaluate EDI exception errors, unusual transactions, and process gaps to determine root causes and collaborate with vendors for long-term, sustainable solutions. KPI Reporting - Develop and provide KPI scorecards on invoice processing accuracy rate, EDI rejection rate, and types of errors. Continuous Improvement - Identify and implement opportunities to improve EDI processes and workflows, increasing efficiency and overall effectiveness. Cross Functional Collaboration - Lead cross functional teams throughout the EDI error resolution process to drive accuracy and efficiency. Training - Provide training and continuous support to business partners and A/P team members Support - Collaborate with the manager to oversee daily operations of the department Who You Are You are a strong problem solver and critical thinker who enjoys working with data to inform key decisions. You work effectively both independently and collaboratively, partnering with stakeholders to identify solutions and improve processes. You are passionate about continuous improvement and consistently look for ways to enhance efficiency and outcomes. Required Skills Previous experience in a high-volume, corporate Accounts Payable environment, with a strong understanding of vendor relationships, billing practices, payment terms, and payment processing Working knowledge of EDI, including the ability to read and interpret segments and elements Solid understanding of end-to-end Accounts Payable processes, with exposure to accounting and finance impacts related to stock replenishment and drop ship activity Ability to understand cross-functional impacts from finance and receiving transactions Proven ability to build and maintain effective working relationships with vendors, merchants, and Accounts Receivable teams Strong analytical and problem-solving skills, including the ability to investigate issues and identify root causes Experience working with large data sets, including extracting, analyzing, and translating data into actionable business insights (e.g., segmentation, aggregation, basic statistics) Advanced Microsoft Office skills, particularly in Excel (formulas, pivot tables, VLOOKUPs), along with Word and PowerPoint Excellent verbal and written communication skills Ability to prepare clear, professional reports and correspondence using proper business language and grammar Preferred Skills SAP Knowledge of common EDI transactions and error handling practices Intermediate to advanced data analysis skills Continuous improvement mindset with exposure to process improvement methodologies (e.g., Lean, Six Sigma-informal experience is fine) Strong attention to detail with a focus on data accuracy and process consistency Compensation Details: $66000 - $82600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. . click apply for full job details
08/10/2026
Full time
WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. The EDI Analyst will be a key member of the Accounts Payable team, reporting to the EDI Supervisor. The primary role of the EDI Analyst is to support the accuracy and efficiency of EDI invoice processing. This individual will work to monitor and reduce transaction errors and pending items through root cause analysis and partnering with vendors and business partners. They will review and evaluate current processes and procedures to identify gaps and inefficiencies and provide recommendations for process improvements that enhance efficiency. What You'll Do Data Analysis - Build and review reports to identify EDI transaction errors, data discrepancies, and opportunities to improve processing accuracy and efficiency. Critical Thinking - Evaluate EDI exception errors, unusual transactions, and process gaps to determine root causes and collaborate with vendors for long-term, sustainable solutions. KPI Reporting - Develop and provide KPI scorecards on invoice processing accuracy rate, EDI rejection rate, and types of errors. Continuous Improvement - Identify and implement opportunities to improve EDI processes and workflows, increasing efficiency and overall effectiveness. Cross Functional Collaboration - Lead cross functional teams throughout the EDI error resolution process to drive accuracy and efficiency. Training - Provide training and continuous support to business partners and A/P team members Support - Collaborate with the manager to oversee daily operations of the department Who You Are You are a strong problem solver and critical thinker who enjoys working with data to inform key decisions. You work effectively both independently and collaboratively, partnering with stakeholders to identify solutions and improve processes. You are passionate about continuous improvement and consistently look for ways to enhance efficiency and outcomes. Required Skills Previous experience in a high-volume, corporate Accounts Payable environment, with a strong understanding of vendor relationships, billing practices, payment terms, and payment processing Working knowledge of EDI, including the ability to read and interpret segments and elements Solid understanding of end-to-end Accounts Payable processes, with exposure to accounting and finance impacts related to stock replenishment and drop ship activity Ability to understand cross-functional impacts from finance and receiving transactions Proven ability to build and maintain effective working relationships with vendors, merchants, and Accounts Receivable teams Strong analytical and problem-solving skills, including the ability to investigate issues and identify root causes Experience working with large data sets, including extracting, analyzing, and translating data into actionable business insights (e.g., segmentation, aggregation, basic statistics) Advanced Microsoft Office skills, particularly in Excel (formulas, pivot tables, VLOOKUPs), along with Word and PowerPoint Excellent verbal and written communication skills Ability to prepare clear, professional reports and correspondence using proper business language and grammar Preferred Skills SAP Knowledge of common EDI transactions and error handling practices Intermediate to advanced data analysis skills Continuous improvement mindset with exposure to process improvement methodologies (e.g., Lean, Six Sigma-informal experience is fine) Strong attention to detail with a focus on data accuracy and process consistency Compensation Details: $66000 - $82600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Overview: Vending Technician - Austin, TX About the Role: Service vending machines and fountain units with various Keurig Dr Pepper products. Refurbish new and used equipment in the vending shop and throughout Austin area. Assure that each vendor or cooler is maintained with proper brands. Notify sales Development Manager of changes in account status, i.e. new ownership, account closed /closing, etc. Develop and maintain a good Keurig Dr Pepper image in trade and industry to achieve the company's objective for the overall growth and availability of products. Perform routine vehicle inspections and operate assigned vehicles in a safe and efficient manner. Confirm machine serial numbers against EMO documentation and complete all service paperwork with precision. Provide customers with guidance on preventive maintenance and proper equipment usage when applicable. Communicate promptly with the Dispatcher or Vending Supervisor regarding mechanical issues or changes in account status Perform additional duties assigned to support operational needs. Shift and Schedule: Full-time Monday- Friday 6:30AM - 3:00PM (or until finished) Flexibility to work overtime and weekend as needed is required About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy interacting with people and would rather be working with your hands and on vending machines. Please apply now if you are the person we're searching for! Total Rewards: Pay starting at $24.76 per hour. The employee will move to a higher rate of $26.12 per hour in the quarter after their 6 month anniversary Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Requirements: High school diploma or general equivalency diploma (GED) preferred 2 years of vending service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
08/10/2026
Full time
Job Overview: Vending Technician - Austin, TX About the Role: Service vending machines and fountain units with various Keurig Dr Pepper products. Refurbish new and used equipment in the vending shop and throughout Austin area. Assure that each vendor or cooler is maintained with proper brands. Notify sales Development Manager of changes in account status, i.e. new ownership, account closed /closing, etc. Develop and maintain a good Keurig Dr Pepper image in trade and industry to achieve the company's objective for the overall growth and availability of products. Perform routine vehicle inspections and operate assigned vehicles in a safe and efficient manner. Confirm machine serial numbers against EMO documentation and complete all service paperwork with precision. Provide customers with guidance on preventive maintenance and proper equipment usage when applicable. Communicate promptly with the Dispatcher or Vending Supervisor regarding mechanical issues or changes in account status Perform additional duties assigned to support operational needs. Shift and Schedule: Full-time Monday- Friday 6:30AM - 3:00PM (or until finished) Flexibility to work overtime and weekend as needed is required About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced environment. You enjoy interacting with people and would rather be working with your hands and on vending machines. Please apply now if you are the person we're searching for! Total Rewards: Pay starting at $24.76 per hour. The employee will move to a higher rate of $26.12 per hour in the quarter after their 6 month anniversary Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Tuition Reimbursement, Education Assistance, Employee Assistance Program, Personalized Wellness Platform, Mileage Reimbursement and more! Requirements: High school diploma or general equivalency diploma (GED) preferred 2 years of vending service and face to face customer interaction experience EPA certification preferred Lift, push and pull a minimum of 40 lbs repeatedly Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
Description: GENERAL SUMMARY Primary Responsibilities : Model a high energy, world-class service and sales culture within the branch and credit union. Coach, develop and mentor front line staff. Uphold a strong sales culture within the credit union. Assist Branch Manager and Sr. Management in day to day operations. Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FirstCCU products and services; strong lending and underwriting skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Live the First Community Credit Union Mission, Vision and Values within the organization and our communities. Provide leadership to teller staff to maximize their performance, help advance their growth and development, and achieve the credit union's goals. Assist in branch services and operations as needed to serve our members, including teller backup, if needed. Instill an energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Build strong relationships with new and existing members that lead to sales, cross-sales and sales referrals. Identify member needs and align products and services that help achieve their financial goals and those of the credit union. Strong outbound calling to assist in promoting a sales culture within the credit union. Mentor and motivate front-line staff. Assist Branch Manager or Senior Management in day to day operations. Follow the established FirstCCU lending policy and underwriting guidelines. Open new accounts including share draft accounts, certificates, individual retirement accounts, and various club accounts. Counsel with members on loan problems; changes in terms of payments; repayment schedules and release of collateral. Counsel with members on purpose, amount and payment terms. Take and review loan applications and make recommendations to Senior Lending staff for the disposition of all other loan applications. Obtain credit ratings, as required. Close and process loan requests, obtain information on collateral offered, secure and verify signatures and witnesses on documents. Review and update information on member record file, including credit rating, check accuracy of loan screens and documents. Review record of collateral insurance on loan and request of insurance coverage from members. Notify vendor to place security interest of credit union on titled documents, request discharge of security interest from holder as required. Disburse checks on approved loans. Record information in member file on approved or rejected loan applications, extension agreements, release of security and deferred payments. 20. Answer telephone requests for loan information and the credit union's products and services. 21. Follow all state and federal laws and regulations. 22. Assist in promoting a positive credit union image during non-working hours. 23. Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union's goals and objectives. Requirements: Passionate and enthusiastic. Strong leadership skills; including planning, organizational, communication, mentoring, coaching, staff development, and goal setting. World-class service skills. Intermediate knowledge of credit union products; services; loan policies and procedures. Strong sales and sales coaching skills. Knowledge of federal and state regulations relating to credit union operations management. Knowledge of Microsoft Office applications. Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.) Availability to work weekends and extended hours, as needed. Availability to attend special off site sales events and credit union functions, as needed. Outgoing personality, with the ability to ask for new business and capable of making outbound phone calls. Works well with others and follows directions. Able to work independently. Detail oriented. Willing to make underwriting decisions. Education and Experience: This position requires a high school education. This position is also required to become a notary. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act. Compensation details: 22-25 Hourly Wage PIc57fa41d5-
08/10/2026
Full time
Description: GENERAL SUMMARY Primary Responsibilities : Model a high energy, world-class service and sales culture within the branch and credit union. Coach, develop and mentor front line staff. Uphold a strong sales culture within the credit union. Assist Branch Manager and Sr. Management in day to day operations. Primary Qualifications: Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FirstCCU products and services; strong lending and underwriting skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Live the First Community Credit Union Mission, Vision and Values within the organization and our communities. Provide leadership to teller staff to maximize their performance, help advance their growth and development, and achieve the credit union's goals. Assist in branch services and operations as needed to serve our members, including teller backup, if needed. Instill an energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Build strong relationships with new and existing members that lead to sales, cross-sales and sales referrals. Identify member needs and align products and services that help achieve their financial goals and those of the credit union. Strong outbound calling to assist in promoting a sales culture within the credit union. Mentor and motivate front-line staff. Assist Branch Manager or Senior Management in day to day operations. Follow the established FirstCCU lending policy and underwriting guidelines. Open new accounts including share draft accounts, certificates, individual retirement accounts, and various club accounts. Counsel with members on loan problems; changes in terms of payments; repayment schedules and release of collateral. Counsel with members on purpose, amount and payment terms. Take and review loan applications and make recommendations to Senior Lending staff for the disposition of all other loan applications. Obtain credit ratings, as required. Close and process loan requests, obtain information on collateral offered, secure and verify signatures and witnesses on documents. Review and update information on member record file, including credit rating, check accuracy of loan screens and documents. Review record of collateral insurance on loan and request of insurance coverage from members. Notify vendor to place security interest of credit union on titled documents, request discharge of security interest from holder as required. Disburse checks on approved loans. Record information in member file on approved or rejected loan applications, extension agreements, release of security and deferred payments. 20. Answer telephone requests for loan information and the credit union's products and services. 21. Follow all state and federal laws and regulations. 22. Assist in promoting a positive credit union image during non-working hours. 23. Perform other duties and responsibilities as assigned or deemed necessary in order to meet the credit union's goals and objectives. Requirements: Passionate and enthusiastic. Strong leadership skills; including planning, organizational, communication, mentoring, coaching, staff development, and goal setting. World-class service skills. Intermediate knowledge of credit union products; services; loan policies and procedures. Strong sales and sales coaching skills. Knowledge of federal and state regulations relating to credit union operations management. Knowledge of Microsoft Office applications. Knowledge of intermediate math (calculations and concepts involving decimals, percentages, fractions, etc.) Availability to work weekends and extended hours, as needed. Availability to attend special off site sales events and credit union functions, as needed. Outgoing personality, with the ability to ask for new business and capable of making outbound phone calls. Works well with others and follows directions. Able to work independently. Detail oriented. Willing to make underwriting decisions. Education and Experience: This position requires a high school education. This position is also required to become a notary. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act. Compensation details: 22-25 Hourly Wage PIc57fa41d5-
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Government Training Engineering (GTE) F-22 Engineering Integration & Systems Team is seeking a F-22 Training Systems Principal Engineer to serve in the role of F-22 Training Systems Principal Engineer in Berkeley, MO. The selected individual will be the primary technical point of contact for both external and internal customer interface and coordination activities to ensure program expectations are met. The F-22 Training Systems Principal Engineer will have the opportunity to interact with United States Air Force (USAF) Program Office, Air Combat Command (ACC), Pilot Training Instructors, and Pilots of the nation's premier 5th generation air dominance fighter, the F-22 Raptor. The F-22 Engineering Integration & Systems Team is responsible for the proposal, development, integration, delivery, and sustainment of a wide range of products directly employed in the training of our nation's fighter pilots and maintainers: Mission Training Center (MTC) Weapon and Tactics Trainer (WTT) Deployable Training Device (DTD) Aft Fuselage Trainer (AFT) Armament Trainer (AT) Cockpit and Forward Fuselage Trainer (CFFT) Fuel System Trainer (FST) Landing Gear Trainer (LGT) Seat and Canopy Trainer (SCT) On-Equipment Structures Trainer The F-22 Training Systems Principal Engineer will oversee technical excellence for all development, integration, delivery, and sustainment activities for Mission Training Centers (MTC) and Maintenance Training Devices (MTD) located at the main operating bases for the F-22 Raptor. Your role includes proposal development, project management, system requirements definition, and technical leadership to guide the team to remarkable solutions. You will be collaborating with the engineering and program teams to maintain a common vision and deliver winning products to ensure Trainer capability exceeds the training needs of the F-22 Warfighter. This is an amazing opportunity to help drive technical excellence across multiple aspects of the F-22 Training program! Position Responsibilities: Provide technical, business, and integration leadership to engineering projects Manage scope and any changes to project baselines Support proposal development and lead engineering execution by identifying activities, resources, and tasks required to complete the work statement Develop and manage Statement of Work (SOW) and Supplier Statement of Work (SSOW) Define plans for risk mitigation and opportunity Define high-level features based on business stakeholder priorities and architectural changes recommended by engineering Manage product release schedules and release activities Assure the development team's products effectively address program priorities while maintaining technical integrity and cost and schedule targets Advocate, recommend, & champion process improvements and corrective actions to address lessons learned Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 10+ years of related work experience 5+ years of experience leading teams in a formal and/or informal role Experience developing technical proposals and estimates Experience developing and tracking program plans/schedules and budgets for technical projects Preferred Qualifications (Desired Skills/Experience): Experience developing and maintaining Pilot Training Devices Experience generating System Requirements and Statement of Work (SOW) Experience managing projects with Earned Value Management reporting requirements Experience as an agile Product Manager, Product Owner, or Scrum Master Experience with aircraft platforms, aviation, simulation, and training systems is beneficial Experience with agile workflow tools such as VersionOne or JIRA Experience with proposal development and contract negotiations Hardware and Network Design Experience Software Engineering Experience Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $164,900- $223,100 Applications for this position will be accepted until Aug. 15, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
08/10/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Government Training Engineering (GTE) F-22 Engineering Integration & Systems Team is seeking a F-22 Training Systems Principal Engineer to serve in the role of F-22 Training Systems Principal Engineer in Berkeley, MO. The selected individual will be the primary technical point of contact for both external and internal customer interface and coordination activities to ensure program expectations are met. The F-22 Training Systems Principal Engineer will have the opportunity to interact with United States Air Force (USAF) Program Office, Air Combat Command (ACC), Pilot Training Instructors, and Pilots of the nation's premier 5th generation air dominance fighter, the F-22 Raptor. The F-22 Engineering Integration & Systems Team is responsible for the proposal, development, integration, delivery, and sustainment of a wide range of products directly employed in the training of our nation's fighter pilots and maintainers: Mission Training Center (MTC) Weapon and Tactics Trainer (WTT) Deployable Training Device (DTD) Aft Fuselage Trainer (AFT) Armament Trainer (AT) Cockpit and Forward Fuselage Trainer (CFFT) Fuel System Trainer (FST) Landing Gear Trainer (LGT) Seat and Canopy Trainer (SCT) On-Equipment Structures Trainer The F-22 Training Systems Principal Engineer will oversee technical excellence for all development, integration, delivery, and sustainment activities for Mission Training Centers (MTC) and Maintenance Training Devices (MTD) located at the main operating bases for the F-22 Raptor. Your role includes proposal development, project management, system requirements definition, and technical leadership to guide the team to remarkable solutions. You will be collaborating with the engineering and program teams to maintain a common vision and deliver winning products to ensure Trainer capability exceeds the training needs of the F-22 Warfighter. This is an amazing opportunity to help drive technical excellence across multiple aspects of the F-22 Training program! Position Responsibilities: Provide technical, business, and integration leadership to engineering projects Manage scope and any changes to project baselines Support proposal development and lead engineering execution by identifying activities, resources, and tasks required to complete the work statement Develop and manage Statement of Work (SOW) and Supplier Statement of Work (SSOW) Define plans for risk mitigation and opportunity Define high-level features based on business stakeholder priorities and architectural changes recommended by engineering Manage product release schedules and release activities Assure the development team's products effectively address program priorities while maintaining technical integrity and cost and schedule targets Advocate, recommend, & champion process improvements and corrective actions to address lessons learned Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 10+ years of related work experience 5+ years of experience leading teams in a formal and/or informal role Experience developing technical proposals and estimates Experience developing and tracking program plans/schedules and budgets for technical projects Preferred Qualifications (Desired Skills/Experience): Experience developing and maintaining Pilot Training Devices Experience generating System Requirements and Statement of Work (SOW) Experience managing projects with Earned Value Management reporting requirements Experience as an agile Product Manager, Product Owner, or Scrum Master Experience with aircraft platforms, aviation, simulation, and training systems is beneficial Experience with agile workflow tools such as VersionOne or JIRA Experience with proposal development and contract negotiations Hardware and Network Design Experience Software Engineering Experience Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) process. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $164,900- $223,100 Applications for this position will be accepted until Aug. 15, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/10/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity The Executive Director, Bank Sales and Service Contact Center, provides executive leadership, strategic direction, and resource stewardship of the Bank Sales and Service Contact Center organization. Leads Member Contact and Experience for the Bank; plans, coordinates, and oversees operations which allow employees to meet or exceed member service expectations. Shares accountability for overall Bank Sales and Service Contact Center performance, Omnichannel organizational goals, and aligning objectives with the business strategy. Creates a culture that focuses on continuous improvement, excellence, and a compliance/service-oriented approach. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is available for this position. What You'll Do: Builds and oversees the Bank Sales and Service Contact Center through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Responsible and accountable for achieving Enterprise standards for Contact Center compliance process and technical adherence throughout their organization. Executes the defined strategy and leads cross functional teams in a continuous effort to improve the member experience. Explore member feedback and data from the member experience and map member feedback and behavior to identify pain points and new opportunities. Leads large-scale member contact organizations (250+ people) across Omnichannel (voice, chat, asynchronous messaging, etc.) to drive overall member experience for Enterprise. Serves as a coach and mentor to leaders within Bank Contact Center, leading by example and focusing on creating the best member experiences. Provides and instills an attitude of caring and empathy toward the concerns of our members and employees to deliver exceptional customer service. Develops a deep understanding of the current member experiences, the competitive environment, current state gaps, and develops and recommends innovative solutions for continuous improvement. Executes operational expectations for a complex contact center environment (average speed of answer, occupancy, shrinkage, average handle time, member satisfaction, etc.). Responsible and accountable for increasing the depth of member relationships (products per member) by retaining, growing and acquiring new members, in a compliant manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Education: Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. What You Have: 10+ years of progressive contact center experience in a financial services industry supporting clients/customers/members in a multi-channel environment (voice, web, live chat, email, mobile, social media). 4 years of people leadership experience in building, managing and/or developing high-performing teams required with demonstrated ability developing talent, managing workflow, engaging and inspiring staff and peers, and fostering open communication. 3 years of experience developing strategy and executing very large-scale programs requiring data analytics and driving enterprise wide improvements. Deep understanding of banking regulatory environment, regulatory requirements, and application of compliance-related policies and procedures (e.g.Sales Practices, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Anti-Money Laundering (AML), Know Your Customer (KYC), Third-Party Risk Management (TPRM) etc.). Strong technical aptitude and analytical skills to lead initiatives to improve contact center effectiveness and efficiencies. Previous leadership or management experience required of large and/or multi-site contact centers (250+ employees). Experience leading through change and promoting changing well in the organization. What Sets You Apart: Track record of exceeded assigned target for contact center KPIs, including member satisfaction, compliance adherence, and efficiency Experience managing multiple functions across a variety of banking products and processes, including credit cards, deposits, lending, online banking support and escalations support Broad contact center business acumen, including understanding of workforce management, quality assurance, training and reporting Knowledge of and experience with a variety of contact center tools and technologies, including coaching system, IVR/ IVAs, timekeeping systems and knowledge management systems High degree of analytical skills with ability to root cause performance gaps and develop go to green plans Experience with cross functional project implementation involving key partners, such as risk, compliance, legal, product, process and human resources Superior verbal and written communication skills with experience interacting with, and presenting to, senior executives US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $147,750.00 - $265,950.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/10/2026
Full time
Job Description About the Role & Team: Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe. Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us. The systems and workflows that support project estimating, budgeting, and scope definition are foundational to how Imagineering plans, aligns, and delivers world-class experiences. We're looking for a passionate, strategic product leader to drive products dedicated to how WDI estimates, budgets, defines, structures, and manages the scope of our projects across the full lifecycle of design and delivery. This Product Manager, Principal will drive and deliver software products, functions, and workflows for our internally used Imagineering product portfolio focused on estimating and scope management. This individual will be responsible for shepherding product investments across both buy and build solutions, working alongside product peers, technical program managers, software engineers, designers, estimators, project managers, production teams, and executive stakeholders. This role will help shape the future of how WDI models project cost, develops estimating confidence, structures scope, catalogs scope elements, and connects scope data from the macro level of experience definition down to the micro level of individual bought and fabricated components. This role will also help identify where AI can responsibly improve estimating quality, workflow speed, data usability, and decision support across these domains. We need someone who can communicate a clear product vision, deeply understand the operational realities of project design, execution, and delivery, and create strong partnerships that make these systems useful, scalable, and trusted within our creative-first business. You will report to the Product Executive - WDI Apps. This is a Full-Time role. What You Will Do: Drive product direction and implementation for estimating and scope management products within Imagineering, including capabilities that leverage AI to improve speed, insight, and decision support. Define product strategy for systems and workflows that support estimating, budgeting, forecasting, scope generation, scope cataloging, scope change management, and AI-assisted analysis across project phases. Advocate as the voice of the Imagineer, estimator, planner, and delivery team member, placing grounded problem-solving before solutioning and exemplifying WDI's core design and delivery principles. Partner with stakeholders across estimating, project management, production, engineering, design, sourcing, finance, and technology to identify needs, pain points, dependencies, and opportunities for transformation, including where AI can augment workflows in practical and trusted ways. Draft product requirements, user research, user stories, process models, taxonomies, mockups, product memos, presentations, roadmaps, and other pertinent strategy materials. Guide product development for systems that define and manage project scope from high-level experience structures through detailed assemblies, systems, parts, packages, and fabricated or procured components, including AI-enabled approaches to classification, structuring, retrieval, and analysis. Evaluate and lead buy-versus-build product decisions, helping identify where market solutions can accelerate value and where custom functionality, data models, or AI-enabled workflows are required to meet unique WDI needs. Collaborate with software engineering, product design, technical program management, finance, sourcing, legal, and data partners to deliver product capabilities that are reliable, usable, scalable, and aligned to responsible AI practices. Present product vision, roadmap direction, demos, and delivery progress to senior leadership and key stakeholders, building alignment and confidence around strategic investments in estimating and scope management platforms. Drive the annual investment and funding strategy for product functions and features within the estimating and scope management portfolio, including capabilities that improve automation, prediction, and decision-making through AI. Required Qualifications: 10+ years of software product management experience Expertise with complex enterprise product ecosystems and operational workflows, particularly those supporting planning, costing, delivery, or systems of record. Expertise with 0-1 software development. You can craft clarity, starting from the blank page, while also evolving existing tools and workflows over time. Excellent communication skills: written, verbal, and presentational. You can communicate across mediums and across levels of the organization. Demonstrated ability to translate highly complex business processes into clear product direction, requirements, and phased delivery plans. Strong cross-functional leadership and stakeholder management skills, with experience aligning technical teams and business operators around shared outcomes. Experience evaluating where automation, intelligence, or AI can meaningfully improve user workflows, data interpretation, or decision-making in enterprise software environments. Passion for solving problems within creative and entertainment cultures. You love the output of what we do: design and deliver immersive, world-class experiences. Desire to work on internal technologies used by Imagineers (not consumer-facing). You care deeply about the craft, rigor, and coordination required behind the scenes. Preferred Qualifications: Experience with estimating, budgeting, cost modeling, forecasting, or financial planning systems in capital project, construction, manufacturing, design, or related environments. Experience with product domains related to scope management, configuration management, bill of materials, asset hierarchies, package planning, or parts and component tracking. Recent experience with AI-enabled product capabilities, user patterns, or enterprise AI workflows, especially those related to prediction, classification, summarization, search, recommendation, or decision support. Experience evaluating and implementing both commercial software platforms and custom-built internal tools. Familiarity with project delivery, design development, fabrication, procurement, and installation workflows. Experience with data models, taxonomies, and structured information systems used to organize complex project scope. Experience with microservice ecosystems and component-based web apps. Education: Bachelor's degree in computer science, computer engineering, media management, or an engineering or science discipline required, or equivalent experience. Master's degree preferred. Additional Information: Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at The hiring range for this position in Orlando, FL is $179,500.00-$240,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
