$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/08/2025
Full time
$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/08/2025
Full time
$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Environmental Systems Associates - Service Experts
Columbia, Maryland
Position Title: Installer (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status : Full-time, Regular position Category : Installation Location Name: ESA (Environmental Systems Associates) Location Address: 9375 Gerwig Ln, Ste J, Columbia, MD 21046 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Works under minimal supervision to install HVAC equipment and accessories in the customer's home Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform acts that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications: High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Proficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision Knowledge of the layout and installation requirements of duct work and duct fittings Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment (including operation of a company vehicle) to perform various installation projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Annual Compensation Range: Minimum $57,865.60, Maximum $86,798.40
07/07/2025
Full time
Position Title: Installer (Residential/Light Commercial) Reports To: Field Supervisor or General Manager Status : Full-time, Regular position Category : Installation Location Name: ESA (Environmental Systems Associates) Location Address: 9375 Gerwig Ln, Ste J, Columbia, MD 21046 Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Position Summary: Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager. Key Responsibilities: Works under minimal supervision to install HVAC equipment and accessories in the customer's home Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics. Designs, fabricates, and installs various ducts and duct fittings as required Performs start-ups on air conditioning and heating systems and other components Delivers excellent customer service and sustains high levels of customer satisfaction Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit. Responsible for delivery and removal of equipment needed to complete the installation work Ensures company property, vehicles, and tools are being properly used, maintained, and accounted for Completes all paperwork in a neat, accurate, thorough, and timely manner. Collects payment from customer Represents the company professionally, honestly, and ethically in all business matters and concerns Responsible for keeping installation vehicles clean and neat both inside and outside in keeping with the company's professional image Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to branch, and orders/replenishes vehicle stock as needed Performs similar/other duties as needed or assigned Health & Safety Roles and Responsibilities: Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately Reports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately Corrects substandard acts or conditions within area of control Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) Never removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn Complies with the general rules as prescribed by company program(s) procedure(s) Operates devices or equipment as prescribed by company program(s) or procedure(s) Participates in any safety initiatives, teams, or committees Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately Provides input on developing safety initiatives and plans to eliminate exposure that could cause accidents Does not perform acts that may endanger the safety or well-being of others Does not engage in any pranks, contests, or rough boisterous behavior Works in compliance with applicable legislative requirement Desired Skills and Qualifications: High school diploma or GED with additional training and 2 to 5 years' experience in HVAC with technical training certification required Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required Knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories Proficient at installing heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories, successfully and without supervision Knowledge of the layout and installation requirements of duct work and duct fittings Proficient mechanical aptitude and the ability to operate all necessary tools and equipment Proficient and able to operate all necessary tools and equipment (including operation of a company vehicle) to perform various installation projects Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on HVAC equipment Effective communication skills to communicate with customers and resolve customer issues, complaints, or concerns • Effective and efficient time-management and organizational skills Valid driver's license with acceptable driving record Available to work flexible hours and on-call shifts as needed Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee. Competitive Pay, including incentive opportunities for many positions Paid Time Off and Company Holiday Pay Medical /Dental /Vision Insurance programs 401(k) Retirement Savings Plan with company-matching contributions Life Insurance, for you and options you can elect for your family Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs World Class Training opportunities through our Experts University Career Development opportunities Annual Compensation Range: Minimum $57,865.60, Maximum $86,798.40
$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/07/2025
Full time
$5,000 Sign On Bonus for External Candidates At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. You push yourself to reach higher and go further. Because for you, it's all about ensuring a positive outcome for patients. In this role, you'll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you'll have the support of an elite and dynamic team. Join UnitedHealth Group and our family of businesses and you will use your diverse knowledge and experience to make health care work better for our patients. In this Health and Social Services Care Coordinator role, will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, and ensuring they have the right services to meet their needs. If you are located on Oahu, HI, you will have the flexibility to work remotely as you take on some tough challenges. Must be able to travel locally on Oahu, HI up to 75% of the time. Our teams are based in the downtown Honolulu area along with West Side, East Side, and North Shore areas. Primary Responsibilities: Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in the state of Hawaii 2+ years of clinical experience Experience working directly or collaborating services for long-term care, home health, hospice, public health or assisted living Intermediate level of proficiency with MS Word, Excel and Outlook Ability to travel in assigned region to visit Medicaid members in their homes and / or other settings, including community centers, hospitals or providers offices Current access or ability to obtain internet access via a landline Preferred Qualifications: Bachelor's degree or higher CCM (Certified Case Manager) Experience with or exposure to discharge planning Experience with utilization review, concurrent review and/or risk management Experience with electronic charting Experience with arranging community resources Field-based work experience Case Management experience Experience working within the community health setting Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics or disease management Background in managing populations with complex medical or behavioral needs Background in mental health or experience working with serious mental illness Bilingual in Cantonese or Mandarin Psych background including community nursing such as PHN or IP psych facility All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Description: Role Summary The Director of Technical Services is a strategic leadership role accountable for overseeing post-sales support including customer service, product repairs, and reverse logistics. This role is integral to shaping an industry-leading customer experience, optimizing departmental performance through data-driven Objectives and Key Results (OKRs), and embedding Lean Six Sigma methodologies to drive continuous improvement. The Director leads a team of customer service and technical professionals, ensures alignment with corporate objectives, and champions a customer-first culture focused on satisfaction, retention, and operational excellence. A strong foundation in technical repair operations and regulatory compliance, including FAA Part 145 oversight, is essential. Key Responsibilities Leadership & Departmental Oversight Provide strategic leadership and oversight for the Technical Services Department, ensuring operational excellence in repair, customer service, and reverse logistics. Lead, mentor, and develop a cross-functional team including Customer Service Manager, RMA Product Support, RMA Receiving Coordinator, and Repair Supervisor. Foster a culture of accountability and continuous learning through coaching, performance reviews, and succession planning. Customer Experience Excellence Design and execute strategies to enhance the customer journey, emphasizing fast resolution, empathy, and loyalty-building practices. Serve as an executive liaison to key customers to communicate service capabilities, receive feedback, and support new business development through service excellence. Investigate systemic service issues and deploy corrective/preventive actions to enhance product reliability and customer satisfaction. OKRs & Operational Management Establish OKRs aligned with corporate strategic pillars and ensure departmental alignment through clear, measurable goals. Monitor and report performance against OKRs, including: Repair turnaround times Repair productivity per technician Customer satisfaction metrics (CSAT/NPS) First-time fix rates Oversee and manage the repair workflow using the Velocity tool and ensure optimal resource utilization. Technical Expertise & FAA Compliance Support and guide the technical team with hands-on knowledge of repair processes, diagnostics, and hardware systems. Interpret technical documentation, participate in troubleshooting complex repairs, and work closely with engineering for issue resolution. Possess working experience with FAA Part 145 repair stations, ideally serving as or supporting the Accountable Manager role. Ensure compliance with FAA regulations, maintenance documentation standards, and audit preparedness protocols. Process Improvement & Lean Six Sigma Apply Lean Six Sigma principles to identify inefficiencies, reduce process waste, and enhance service quality and turnaround performance. Lead quality initiatives in collaboration with engineering and production to proactively resolve root causes of repair trends. Budget & Resource Management Develop and manage department budget, including forecasting, cost control, and training investments. Ensure workforce planning supports service level objectives and allows for peak volume adjustments. Qualifications & Requirements Education & Experience Bachelor's Degree in Business, Engineering, or a related field; equivalent experience will be considered. Minimum of 5-10 years of progressive leadership experience in customer service, repair operations, or technical support roles. Prior experience with FAA Part 145 repair station compliance and documentation strongly preferred. Skills & Competencies Proven experience in leading high-performance service teams with a customer-centric mindset. Strong track record of setting and achieving OKRs in a service-oriented environment. Demonstrated success applying Lean Six Sigma or equivalent methodologies to drive measurable improvements. Exceptional problem-solving, verbal/written communication, and interpersonal skills. Proficiency in SAP ERP, Microsoft Excel, and Microsoft Office Suite. Ability to understand and guide technical repairs, read schematics, and engage with engineering on escalations. Other Requirements Ability to travel up to 20% of the time to customer sites and company locations. Requirements: Compensation details: 00 Yearly Salary PIa498a332cb89-9149
07/07/2025
Full time
Description: Role Summary The Director of Technical Services is a strategic leadership role accountable for overseeing post-sales support including customer service, product repairs, and reverse logistics. This role is integral to shaping an industry-leading customer experience, optimizing departmental performance through data-driven Objectives and Key Results (OKRs), and embedding Lean Six Sigma methodologies to drive continuous improvement. The Director leads a team of customer service and technical professionals, ensures alignment with corporate objectives, and champions a customer-first culture focused on satisfaction, retention, and operational excellence. A strong foundation in technical repair operations and regulatory compliance, including FAA Part 145 oversight, is essential. Key Responsibilities Leadership & Departmental Oversight Provide strategic leadership and oversight for the Technical Services Department, ensuring operational excellence in repair, customer service, and reverse logistics. Lead, mentor, and develop a cross-functional team including Customer Service Manager, RMA Product Support, RMA Receiving Coordinator, and Repair Supervisor. Foster a culture of accountability and continuous learning through coaching, performance reviews, and succession planning. Customer Experience Excellence Design and execute strategies to enhance the customer journey, emphasizing fast resolution, empathy, and loyalty-building practices. Serve as an executive liaison to key customers to communicate service capabilities, receive feedback, and support new business development through service excellence. Investigate systemic service issues and deploy corrective/preventive actions to enhance product reliability and customer satisfaction. OKRs & Operational Management Establish OKRs aligned with corporate strategic pillars and ensure departmental alignment through clear, measurable goals. Monitor and report performance against OKRs, including: Repair turnaround times Repair productivity per technician Customer satisfaction metrics (CSAT/NPS) First-time fix rates Oversee and manage the repair workflow using the Velocity tool and ensure optimal resource utilization. Technical Expertise & FAA Compliance Support and guide the technical team with hands-on knowledge of repair processes, diagnostics, and hardware systems. Interpret technical documentation, participate in troubleshooting complex repairs, and work closely with engineering for issue resolution. Possess working experience with FAA Part 145 repair stations, ideally serving as or supporting the Accountable Manager role. Ensure compliance with FAA regulations, maintenance documentation standards, and audit preparedness protocols. Process Improvement & Lean Six Sigma Apply Lean Six Sigma principles to identify inefficiencies, reduce process waste, and enhance service quality and turnaround performance. Lead quality initiatives in collaboration with engineering and production to proactively resolve root causes of repair trends. Budget & Resource Management Develop and manage department budget, including forecasting, cost control, and training investments. Ensure workforce planning supports service level objectives and allows for peak volume adjustments. Qualifications & Requirements Education & Experience Bachelor's Degree in Business, Engineering, or a related field; equivalent experience will be considered. Minimum of 5-10 years of progressive leadership experience in customer service, repair operations, or technical support roles. Prior experience with FAA Part 145 repair station compliance and documentation strongly preferred. Skills & Competencies Proven experience in leading high-performance service teams with a customer-centric mindset. Strong track record of setting and achieving OKRs in a service-oriented environment. Demonstrated success applying Lean Six Sigma or equivalent methodologies to drive measurable improvements. Exceptional problem-solving, verbal/written communication, and interpersonal skills. Proficiency in SAP ERP, Microsoft Excel, and Microsoft Office Suite. Ability to understand and guide technical repairs, read schematics, and engage with engineering on escalations. Other Requirements Ability to travel up to 20% of the time to customer sites and company locations. Requirements: Compensation details: 00 Yearly Salary PIa498a332cb89-9149
MinistryHub is honored to partner with Apartment Life in their search for a Community Coordinator. Please direct all applications through MinistryHub and any inquiries to . Apartment Life conventional coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community! Coordinators are passionate about the vision and mission of AL and combine this passion with skill to plan consistently excellent and irresistible events, provide exceptional personal communication, and offer acts of genuine care and radical hospitality for those in their scope of service-ultimately impacting the community and the lives of apartment residents. A coordinator's work can be summed up with three words: Care, Connect, and Call. CARE for people in their community CONNECT them in relationships CALL others to do the same Important Details: The Onsite conventional coordinator(s) will be serving a standard apartment community for 16-20 hours per week and living onsite for a reduced amount for their service. You may see a place where you can provide a link to a Linked-In profile, resume or cover letter. For this position with Apartment Life, you are welcome to submit those, but it is not required! Near the top of the application where it says "Current Company," if you attend a local church, share the name of your church there. Or, you can share where you work. Apartment Life coordinators serve an apartment community by Planning and hosting 2-4 events per month for the residents in the apartment community for the purpose of caring for and connecting with residents, connecting residents to one another and to services and great local businesses in the wider community. Providing a caring touch to residents and staff with the help of other residents and a network of community support. Inviting residents to share online about their great experience in the community. We call this enhancing online reputation, Administering their program at key points every month by developing monthly calendars/event flyers/social media posts to market activities to residents, managing an event budget process, preparing monthly summaries, meeting with staff for planning, and meeting with their program director for equipping and development. Engaging a support team of volunteers, vendors, and community partners to maximize budget and impact. Many coordinators visit new residents shortly after move-in to invite them to connect to the community. They may also visit residents who are near the end of their lease term to connect with them as well. Coordinators who make the most impact on their communities are Relational: understand the power of relationships; enjoy meeting new people, networking in the broader community, and planning social activities. They are authentic, empathetic, caring, and have excellent communication skills. Event Planners: plan and facilitate events to attract and retain residents. They enjoy being the life of the party designing exciting atmospheres and drawing people into conversations and experiences. Available: available to host events and perform weekly visits when the apartment residents are most likely to attend or be at home including evenings and weekends. Financially Responsible: responsible and trustworthy with a community's monthly event budget. Oriented towards "business-with-a-cause": faithfully weave together excellence in business with serving and loving their neighbors well. Coordinators must Be 18 years of age or older. Be legally eligible to work in the United States (at least one coordinator if serving as a team). Have basic fluency in English to compose marketing elements for the community and required reports for the property management company (at least one coordinator if serving as a team). Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors. Be physically able to use stairs, bend, sit, stand, stoop, carry up to 25 pounds (at least one coordinator if serving as a team). Have the availability to commit weekly hours to perform job responsibilities. Be able to make the minimum term commitment to serving in the apartment community.
07/07/2025
Full time
MinistryHub is honored to partner with Apartment Life in their search for a Community Coordinator. Please direct all applications through MinistryHub and any inquiries to . Apartment Life conventional coordinators get to create and provide an excellent Apartment Life (AL) experience to residents and staff in an apartment community! Coordinators are passionate about the vision and mission of AL and combine this passion with skill to plan consistently excellent and irresistible events, provide exceptional personal communication, and offer acts of genuine care and radical hospitality for those in their scope of service-ultimately impacting the community and the lives of apartment residents. A coordinator's work can be summed up with three words: Care, Connect, and Call. CARE for people in their community CONNECT them in relationships CALL others to do the same Important Details: The Onsite conventional coordinator(s) will be serving a standard apartment community for 16-20 hours per week and living onsite for a reduced amount for their service. You may see a place where you can provide a link to a Linked-In profile, resume or cover letter. For this position with Apartment Life, you are welcome to submit those, but it is not required! Near the top of the application where it says "Current Company," if you attend a local church, share the name of your church there. Or, you can share where you work. Apartment Life coordinators serve an apartment community by Planning and hosting 2-4 events per month for the residents in the apartment community for the purpose of caring for and connecting with residents, connecting residents to one another and to services and great local businesses in the wider community. Providing a caring touch to residents and staff with the help of other residents and a network of community support. Inviting residents to share online about their great experience in the community. We call this enhancing online reputation, Administering their program at key points every month by developing monthly calendars/event flyers/social media posts to market activities to residents, managing an event budget process, preparing monthly summaries, meeting with staff for planning, and meeting with their program director for equipping and development. Engaging a support team of volunteers, vendors, and community partners to maximize budget and impact. Many coordinators visit new residents shortly after move-in to invite them to connect to the community. They may also visit residents who are near the end of their lease term to connect with them as well. Coordinators who make the most impact on their communities are Relational: understand the power of relationships; enjoy meeting new people, networking in the broader community, and planning social activities. They are authentic, empathetic, caring, and have excellent communication skills. Event Planners: plan and facilitate events to attract and retain residents. They enjoy being the life of the party designing exciting atmospheres and drawing people into conversations and experiences. Available: available to host events and perform weekly visits when the apartment residents are most likely to attend or be at home including evenings and weekends. Financially Responsible: responsible and trustworthy with a community's monthly event budget. Oriented towards "business-with-a-cause": faithfully weave together excellence in business with serving and loving their neighbors well. Coordinators must Be 18 years of age or older. Be legally eligible to work in the United States (at least one coordinator if serving as a team). Have basic fluency in English to compose marketing elements for the community and required reports for the property management company (at least one coordinator if serving as a team). Possess a current driver's license and liability insurance, and access to a form of reliable transportation to complete coordinator duties such as shopping for events and connecting with vendors. Be physically able to use stairs, bend, sit, stand, stoop, carry up to 25 pounds (at least one coordinator if serving as a team). Have the availability to commit weekly hours to perform job responsibilities. Be able to make the minimum term commitment to serving in the apartment community.
Job no: 546789 Work type: Staff Location: San Diego Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) Position Summary The Fowler College of Business at San Diego State University is seeking a detail-oriented and service-driven Administrative Support Coordinator II to support the Partrick-Clayes Center for Career Development. As a vital member of our team, you will contribute to the Center's success by managing key administrative operations and supporting student career development initiatives. This role is ideal for someone who thrives in a fast-paced, student-centered environment and values collaboration and efficiency. Key Responsibilities: Administrative Support: Provide day-to-day administrative support for the Director and team, ensuring smooth operations across all Center activities. Internship Coordination: Assist with the management of internship processes, including handling student learning agreements and monitoring policy compliance. Front Desk & Student Services: Oversee front desk operations, providing a welcoming, resourceful first point of contact for students, employers, and guests. Event and Career Fair Support: Coordinate logistics for workshops, career fairs, and employer events to ensure successful planning and execution. Financial and Operational Processes: Manage purchasing, reimbursements, and other financial transactions to support Center operations. Why Join Us? Support Student Success: Play a key role in helping students explore career paths, connect with employers, and gain real-world experience. Collaborative Work Culture: Join a dynamic and supportive team that values innovation, communication, and shared goals. Make an Immediate Impact: Contribute to high-impact programs and events that serve hundreds of students and industry partners each semester. Grow Your Career in Higher Ed: Build professional experience in student services, event coordination, and operational support within a vibrant college community. Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 5:00 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Partrick-Clayes Center for Career Development, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. FCB is an instructional division of San Diego State University, administered by the Dean. The Dean's Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College. The Partrick-Clayes Center for Career Development (CCD) within the FCB provides career and professional development services for students in the Fowler College of Business. Activities with the Partrick-Clayes CCD include, but are not limited to, career coaching, the development and implementation of specific activities to improve job market success of students, and development and implementation of regular events to permit employers and students to interact. A critical component of the CCD as a unit is to develop an extensive list of employers and alumni and to cultivate a relationship with other career-related agencies within the university, region, and nation to improve the development and employment opportunities of students upon graduation. The CCD is also responsible for designing metrics to assess its success, and to design and implement a constant improvement system. For more information regarding the Center for Career Development in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Strong project and time management skills. Ability to manage multiple tasks efficiently. Proficient in Microsoft Office and Google Workspace. Familiar with AdobeSign and Canva. Experience with creative tools like Adobe Creative Suite preferred. Knowledge of platforms such as Handshake (or similar) preferred. Bachelor's degree or equivalent experience preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,251 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,058 - $6,653 per month. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent . click apply for full job details
07/07/2025
Full time
Job no: 546789 Work type: Staff Location: San Diego Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location) Position Summary The Fowler College of Business at San Diego State University is seeking a detail-oriented and service-driven Administrative Support Coordinator II to support the Partrick-Clayes Center for Career Development. As a vital member of our team, you will contribute to the Center's success by managing key administrative operations and supporting student career development initiatives. This role is ideal for someone who thrives in a fast-paced, student-centered environment and values collaboration and efficiency. Key Responsibilities: Administrative Support: Provide day-to-day administrative support for the Director and team, ensuring smooth operations across all Center activities. Internship Coordination: Assist with the management of internship processes, including handling student learning agreements and monitoring policy compliance. Front Desk & Student Services: Oversee front desk operations, providing a welcoming, resourceful first point of contact for students, employers, and guests. Event and Career Fair Support: Coordinate logistics for workshops, career fairs, and employer events to ensure successful planning and execution. Financial and Operational Processes: Manage purchasing, reimbursements, and other financial transactions to support Center operations. Why Join Us? Support Student Success: Play a key role in helping students explore career paths, connect with employers, and gain real-world experience. Collaborative Work Culture: Join a dynamic and supportive team that values innovation, communication, and shared goals. Make an Immediate Impact: Contribute to high-impact programs and events that serve hundreds of students and industry partners each semester. Grow Your Career in Higher Ed: Build professional experience in student services, event coordination, and operational support within a vibrant college community. Position Information This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:30 a.m. to 5:00 p.m., but may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Partrick-Clayes Center for Career Development, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan. FCB is an instructional division of San Diego State University, administered by the Dean. The Dean's Office is responsible for the creation, implementation, and continued support of the instructional, research, and development processes in the College. The Partrick-Clayes Center for Career Development (CCD) within the FCB provides career and professional development services for students in the Fowler College of Business. Activities with the Partrick-Clayes CCD include, but are not limited to, career coaching, the development and implementation of specific activities to improve job market success of students, and development and implementation of regular events to permit employers and students to interact. A critical component of the CCD as a unit is to develop an extensive list of employers and alumni and to cultivate a relationship with other career-related agencies within the university, region, and nation to improve the development and employment opportunities of students upon graduation. The CCD is also responsible for designing metrics to assess its success, and to design and implement a constant improvement system. For more information regarding the Center for Career Development in the Fowler College of Business, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Strong project and time management skills. Ability to manage multiple tasks efficiently. Proficient in Microsoft Office and Google Workspace. Familiar with AdobeSign and Canva. Experience with creative tools like Adobe Creative Suite preferred. Knowledge of platforms such as Handshake (or similar) preferred. Bachelor's degree or equivalent experience preferred. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,251 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,058 - $6,653 per month. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent . click apply for full job details
At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing initiatives such as Pathway to Excellence/Magnet, assessing service line needs related to practice and improvement opportunities, coordinating program education and serving as a clinical resource for both program and hospital staff. PEOPLE ESSENTIAL FUNCTIONS Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate. Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines. Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions. Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care. Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate. QUALITY/SAFETY ESSENTIAL FUNCTIONS Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow-up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments. Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate. Makes referrals to financial navigators/business office financial counselors to assist patients needing financial support. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families and/or community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line. Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings and/or presents findings at a national meeting. Attends/participates in continuing education activities to ensure current knowledge in the practicing specialty. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree Master's degree preferred WORK EXPERIENCE Three years clinical nursing experience Cardiovascular Nursing experience highly preferred Leadership or Coordinator experience preferred LICENSES AND CERTIFICATIONS - REQUIRED RN - Registered Nurse - Texas State Licensure Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND BLS - Basic Life Support (AHA) AND Magnet - ANCC Recognized Certification (ANCC) in applicable specialty area or Oncology Nursing Society recognized certification LICENSES AND CERTIFICATIONS - PREFERRED Magnet - ANCC Recognized Certification (ANCC) Case Management related OR ACM - Accredited Case Manager (NBCM) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates highly developed assessment, clinical, documentation, and analytical skills Strong psychosocial assessment and clinical skills Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs. Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner's model of clinical practice Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments Able to work independently; possesses organization/time management and prioritization skills SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call Yes TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024. Houston Methodist is an Equal Opportunity Employer.
07/07/2025
Full time
At Houston Methodist, the Nurse Navigator position is responsible for serving as an expert population-specific clinician, patient/client advocate and assisting population-specific patients/families to navigate the complex healthcare system in an organized, effective and efficient manner. This position will assist with the standardization and efficiency of care for patients in the service line throughout the continuum of patient care. The Nurse Navigator position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the department, the service line, and across the institution. Responsibilities for this position may include, but are not limited to, leading survivorship activities, participating in nursing initiatives such as Pathway to Excellence/Magnet, assessing service line needs related to practice and improvement opportunities, coordinating program education and serving as a clinical resource for both program and hospital staff. PEOPLE ESSENTIAL FUNCTIONS Develops strong relationships with physicians, their office staff, and healthcare providers to ensure effective communication in patient care. Serves as a liaison between ancillary departments, clinical specialists, physicians and patients to ensure efficient patient flow for service line patients. Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community, as appropriate. Builds and maintains relationships with community organizations, interprofessional departments and outside medical service agencies to help coordinate support services for patients. Partners with the Business Development staff to coordinate relationships with external/referring physicians for the program, as appropriate. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. SERVICE ESSENTIAL FUNCTIONS Coordinates all aspects of patient care and development related to the service line. Facilitates entry of patients into the program and assists with coordination of care through personalized interaction. Follows the population-specific patient throughout the postoperative phase of care, continuum of care and/or into survivorship, as applicable. Advocates for patients and caregivers in preventing/resolving clinical or ethical issues, develops supportive department/unit practices and guidelines. Educates the patient and caregiver on disease-specific guidelines and surgical and non-surgical treatment options to enable patient-led treatment decisions. Develops/updates informational/educational resources and programs related to program services and/or plan of care in partnership with the patient and caregiver; mentors others regarding specialty populations; audits plan of care. Teaches nursing care principles with advanced technical knowledge and provides formal education to groups outside the department as needed. Educates and/or facilitates patient and caregiver on introduction to program, clinical trial information, resource referrals, and genetic counseling as appropriate. QUALITY/SAFETY ESSENTIAL FUNCTIONS Fosters successful outcomes, survivorship by developing treatment summary, providing education to patient and caregiver on follow-up schedule and communication to healthcare team. Assists with maintaining follow up schedule and addresses acute complications, late and long-term effects through continual needs assessments. Implements risk assessments and monitors healthcare pathways with interprofessional teams, intervening when necessary to improve timeliness of care. Actively participates in a wide range of performance improvement and shared governance activities by identifying, recommending and leading improvements in patient safety-related processes at unit or service line level. Ensures appropriate data is collected and submitted to appropriate databases for service lines supported. FINANCE ESSENTIAL FUNCTIONS Participates in decisions impacting operational and capital needs. Contributes to oversight of grant funding for community outreach initiatives as appropriate. Makes referrals to financial navigators/business office financial counselors to assist patients needing financial support. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Participates in identifying needs, planning and implementing educational programs within the service line for hospital health care providers, patients, families and/or community groups. Develops, facilitates and participates with others in the development and presentation of health care provider and community educational programs in the service line. Maintains personal professional development through organization membership. Reads and leads critique of evidence-based practice literature in nursing and related disciplines. Publishes evidence-based research findings and/or presents findings at a national meeting. Attends/participates in continuing education activities to ensure current knowledge in the practicing specialty. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis. This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. EDUCATION Bachelor's degree Master's degree preferred WORK EXPERIENCE Three years clinical nursing experience Cardiovascular Nursing experience highly preferred Leadership or Coordinator experience preferred LICENSES AND CERTIFICATIONS - REQUIRED RN - Registered Nurse - Texas State Licensure Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND BLS - Basic Life Support (AHA) AND Magnet - ANCC Recognized Certification (ANCC) in applicable specialty area or Oncology Nursing Society recognized certification LICENSES AND CERTIFICATIONS - PREFERRED Magnet - ANCC Recognized Certification (ANCC) Case Management related OR ACM - Accredited Case Manager (NBCM) KNOWLEDGE, SKILLS, AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates highly developed assessment, clinical, documentation, and analytical skills Strong psychosocial assessment and clinical skills Possesses knowledge of health care financial and payer issues, and eligibility for state, local and federal programs. Embodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner's model of clinical practice Displays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitments Able to work independently; possesses organization/time management and prioritization skills SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform No Scrubs Yes Business professional Yes Other (department approved) No ON-CALL Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below. On Call Yes TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No Company Profile: Houston Methodist Cypress Hospital, scheduled to open in the first quarter of 2025, will be Houston Methodist's ninth hospital and will incorporate the most advanced technology available from the day the doors open. With 100 beds (at our opening; licensed for 276) and a prime location in the heart of the rapidly growing U.S. 290 corridor, the hospital will be equipped with technologically advanced innovations implemented during COVID, many of them designed to make patient communication with physicians, staff and families the very best and most effective in any health care facility. Even though the hospital won't be fully operational until 2025, we have several services and specialties opening in 2024. Houston Methodist is an Equal Opportunity Employer.
Agency Coordinator Location: Los Angeles, CA, 90044 Salary: $75000.0 - $150000.0/year Experience: 1 Year(s) The Agency Coordinator (AC) is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance products within a specific geographic area and to support the delivery of sales objectives for the assigned area. The Agency Coordinator is also responsible for helping in the identifications and appointment of new independent agents assigned to support and accompany them to sales call, support in the presentations and setting up the business along with them. RESPONSIBILITIES Individual and Group Sales including personal and team production: Generate new Customers and sales through field prospecting, referrals, leads, target marketing, direct contact, and current Combined policyholders. Build customer relationships and respond to customer needs and concerns. Meet a minimum of 75% of personal production for the year as an agent and sales standards set by Agency to remain affiliated. Conduct Sales presentations consistent with new Customer Needs and Assessment approach: Has knowledge of Company products. Can efficiently present Company sales materials. Can effectively demonstrate the Company's Sales Process. Service customer service calls or refer to appropriate channel. Agent Field Training: Field train and accompany all assigned Independent Agents as needed and requested by agent. Support each New Agent to develop a solid understanding and foundation of the sales process. Support Agents in assignment planning/appointment setting, as needed by agent. Mentor and coach established Agents by conducting field training or accompanying them during Sales visits as needed. Promptly report any operation issues in setting up a new piece of business Meetings: Be available to meet with assigned agent for guidance and field training Small meeting with their assigned agents voluntarily Other: Follow Agency / State and Company legal standards. COMPETENCIES Entrepreneurship: Entrepreneurial spirit to build their own independent agency. Execute the Sales System: Executing Ability to meet or exceed assigned Sales goals consistently. Effective Communication: Professional verbal and written communication skills, affinity to the value of personal brand. Goal Setting: Demonstrate personal initiative and goal oriented. Ethics: Maintain and exemplify high ethical standards. Time Management: Ability to effectively plan, manage time. Coaching: Coaching and mentoring skills, high desire to see others achieve. Training/Developing: Ability to facilitate training. Prospecting: Active networker within geography that leads to customer and agent leads. SPECIFIC SKILLS OR KNOWLEDGE Successful and stable work history. Minimum of 1-year coaching/leading work experience. Demonstrated ability to lead a team through work experience or demonstration of personal motivation, strong ethics and Desire to see others succeed. Minimum of 6 months with track record of meeting or exceeding sales goals to be appointed. Previous coaching and development experience is a plus. Ability to use technology at intermediate level. High School Degree or equivalent required, College degree preferred. Obtaining a Life, Accident and Health license is required prior to being appointed. PI9d6eeb1f5-
07/07/2025
Full time
Agency Coordinator Location: Los Angeles, CA, 90044 Salary: $75000.0 - $150000.0/year Experience: 1 Year(s) The Agency Coordinator (AC) is primarily responsible for prospecting new customers independently and meeting with current customers to sell Insurance products within a specific geographic area and to support the delivery of sales objectives for the assigned area. The Agency Coordinator is also responsible for helping in the identifications and appointment of new independent agents assigned to support and accompany them to sales call, support in the presentations and setting up the business along with them. RESPONSIBILITIES Individual and Group Sales including personal and team production: Generate new Customers and sales through field prospecting, referrals, leads, target marketing, direct contact, and current Combined policyholders. Build customer relationships and respond to customer needs and concerns. Meet a minimum of 75% of personal production for the year as an agent and sales standards set by Agency to remain affiliated. Conduct Sales presentations consistent with new Customer Needs and Assessment approach: Has knowledge of Company products. Can efficiently present Company sales materials. Can effectively demonstrate the Company's Sales Process. Service customer service calls or refer to appropriate channel. Agent Field Training: Field train and accompany all assigned Independent Agents as needed and requested by agent. Support each New Agent to develop a solid understanding and foundation of the sales process. Support Agents in assignment planning/appointment setting, as needed by agent. Mentor and coach established Agents by conducting field training or accompanying them during Sales visits as needed. Promptly report any operation issues in setting up a new piece of business Meetings: Be available to meet with assigned agent for guidance and field training Small meeting with their assigned agents voluntarily Other: Follow Agency / State and Company legal standards. COMPETENCIES Entrepreneurship: Entrepreneurial spirit to build their own independent agency. Execute the Sales System: Executing Ability to meet or exceed assigned Sales goals consistently. Effective Communication: Professional verbal and written communication skills, affinity to the value of personal brand. Goal Setting: Demonstrate personal initiative and goal oriented. Ethics: Maintain and exemplify high ethical standards. Time Management: Ability to effectively plan, manage time. Coaching: Coaching and mentoring skills, high desire to see others achieve. Training/Developing: Ability to facilitate training. Prospecting: Active networker within geography that leads to customer and agent leads. SPECIFIC SKILLS OR KNOWLEDGE Successful and stable work history. Minimum of 1-year coaching/leading work experience. Demonstrated ability to lead a team through work experience or demonstration of personal motivation, strong ethics and Desire to see others succeed. Minimum of 6 months with track record of meeting or exceeding sales goals to be appointed. Previous coaching and development experience is a plus. Ability to use technology at intermediate level. High School Degree or equivalent required, College degree preferred. Obtaining a Life, Accident and Health license is required prior to being appointed. PI9d6eeb1f5-
Pilatus is hiring an ERP Support Coordinator to join our team in Broomfield, CO. In this role, you will be responsible for ensuring the smooth and efficient operation of the Enterprise Resource Planning (ERP) system. You will also provide technical support, troubleshoot issues, and coordinate system developments and upgrades. A successful person in this position will deliver excellent internal customer service and possess a high attention to detail. Take your career to the next level by joining Pilatus Business Aircraft! What you do Provides service desk ticket supportSets up new users and security templates as needed within ERP platformWorks with data analysts to support visualization and reporting tools including Crystal Reports & MS PowerBICommunicates ERP system issues to software provider when needed for supportUpdates ERP database when required utilizing in-house scriptsProvides new and existing users with ERP guides and standard user navigation as neededSupports the internal ERP super-user group regarding bug fixes and version upgradesOther Duties/ResponsibilitiesWorks with Cyber Security Analyst to ensure ERP systems are protected and securedOther tasks as assigned by the Director IT or ERP Team Leader What you bring Associate's degree or equivalent training and experience1-2 years of experience in ERP system administration or supportKnowledge of Component Control Quantum ERP preferredAbility to organize and administer multiple tasks simultaneouslyManage ticket queue and prioritize as necessaryGeneral knowledge of creating reports within Crystal Reports and Power BI preferredAbility to use and learn SQL queries to update the Oracle Database associated with Quantum ControlExcellent communication, interpersonal, and organizational skillsHighly attentive to details and adapt quickly to changing prioritiesWorks well in team environment and independently What we offer 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9, 600 annuallyMonthly health savings account (HSA) contributions totaling $2, 250 for single coverage and $3, 000 for family coverage annually401(k) retirement plan matching up to 6%Life and long-term disability insurance premiums paid in fullTuition assistance available annually after the first year
07/07/2025
Full time
Pilatus is hiring an ERP Support Coordinator to join our team in Broomfield, CO. In this role, you will be responsible for ensuring the smooth and efficient operation of the Enterprise Resource Planning (ERP) system. You will also provide technical support, troubleshoot issues, and coordinate system developments and upgrades. A successful person in this position will deliver excellent internal customer service and possess a high attention to detail. Take your career to the next level by joining Pilatus Business Aircraft! What you do Provides service desk ticket supportSets up new users and security templates as needed within ERP platformWorks with data analysts to support visualization and reporting tools including Crystal Reports & MS PowerBICommunicates ERP system issues to software provider when needed for supportUpdates ERP database when required utilizing in-house scriptsProvides new and existing users with ERP guides and standard user navigation as neededSupports the internal ERP super-user group regarding bug fixes and version upgradesOther Duties/ResponsibilitiesWorks with Cyber Security Analyst to ensure ERP systems are protected and securedOther tasks as assigned by the Director IT or ERP Team Leader What you bring Associate's degree or equivalent training and experience1-2 years of experience in ERP system administration or supportKnowledge of Component Control Quantum ERP preferredAbility to organize and administer multiple tasks simultaneouslyManage ticket queue and prioritize as necessaryGeneral knowledge of creating reports within Crystal Reports and Power BI preferredAbility to use and learn SQL queries to update the Oracle Database associated with Quantum ControlExcellent communication, interpersonal, and organizational skillsHighly attentive to details and adapt quickly to changing prioritiesWorks well in team environment and independently What we offer 11 paid holidays a year, plus 15 days of paid vacation time, and 6 days of paid sick/personal time to start with an increase to 20 days of paid vacation time after 5 years with Pilatus90% of medical, dental, and vision premiums paid for single coverage and 80% for family coverage, averaging $9, 600 annuallyMonthly health savings account (HSA) contributions totaling $2, 250 for single coverage and $3, 000 for family coverage annually401(k) retirement plan matching up to 6%Life and long-term disability insurance premiums paid in fullTuition assistance available annually after the first year
Description: Join Our Team as a Branch Administrative Coordinator! Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)! Why You'll Love This Role: Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine. Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM. Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success. What You'll Do: Service & Technician Coordination: Assign client tickets to technicians and assist with mapping, routing, and scheduling. Handle incoming service requests via phone, email, or online portal. Review daily reports, batch tickets, and ensure quality control. Account & Billing Management: Create and update client accounts, manage billing and invoicing, and handle collections. Conduct monthly closing procedures and log service issues and requests. Documentation & Compliance: Ensure technician licensing is up-to-date and maintain compliance documentation. Keep service binders organized and up-to-date. Technical & Administrative Support: Provide first-tier technical support for our logbook and customer portal. Manage office supplies, equipment, and mail. Branch Manager Support: Assist with payroll, inventory management, and reporting. What you'll get working here: Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions On-the-job training and development Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Ready to Make a Difference? If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best. Apply Now and Be Part of Our Success! Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key. Tech-Savvy: Comfortable with CRM systems and basic technical support. Proactive Problem Solver: You anticipate needs and tackle challenges head-on. Team Player: You work well with others and support your team to achieve common goals. Must haves for this job: High school diploma or equivalent Nice to haves for this job: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers 1+ year experience in account management, credit & collections Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Administrative Coordinator - Bellevue Branch Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt EEOC Class: Administrative Support Workers Salary: Range specific to branch, 3% annual bonus subject to annual goal Position Summary: The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch. Essential Duties & Responsibilities: Service & Technician Coordination: Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management. Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule. Answer incoming service requests by multi-line phone, email, or online portal. Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed. Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately. Review call backs and after hours calls from clients; escalate and act on information as needed. Account & Billing Management: Create accounts and update records as new accounts are sold or modified. Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements. Conduct monthly closing procedures for Branch. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. Documentation & Compliance: Ensure renewal and documentation of technician licensing; create & update smart pages. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. File branch compliance documentation and maintain service binders. Technical & Administrative Support: Provide first-tier technical support for the logbook and customer portal. Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries. Branch Manager Support: Payroll: Review technician timecards and communicate corrections to Branch Manager. Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries. Reporting: Run, manage, and deliver reports according to schedule and audience. Other duties as assigned. Job Requirements: High school diploma or GED Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a fast-paced office environment Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Preferred Qualifications: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers Environment and Physical Demands: Frequently sitting at a desk to operate a computer, telephone, and other office equipment . click apply for full job details
07/06/2025
Full time
Description: Join Our Team as a Branch Administrative Coordinator! Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)! Why You'll Love This Role: Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine. Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM. Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success. What You'll Do: Service & Technician Coordination: Assign client tickets to technicians and assist with mapping, routing, and scheduling. Handle incoming service requests via phone, email, or online portal. Review daily reports, batch tickets, and ensure quality control. Account & Billing Management: Create and update client accounts, manage billing and invoicing, and handle collections. Conduct monthly closing procedures and log service issues and requests. Documentation & Compliance: Ensure technician licensing is up-to-date and maintain compliance documentation. Keep service binders organized and up-to-date. Technical & Administrative Support: Provide first-tier technical support for our logbook and customer portal. Manage office supplies, equipment, and mail. Branch Manager Support: Assist with payroll, inventory management, and reporting. What you'll get working here: Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissions On-the-job training and development Pride in your work and the Sprague mission A supportive team environment based on family values Unlimited growth opportunities, with continuing education and leadership training Benefits : Health, Vision, Dental Insurance within 30 days of hire 401K after 1 year, with 100% match up to 3% plus 50% match up to 6% Paid time off: Personal time available day 1, holiday and vacation time after 90 days Childcare assistance and college savings plan Ready to Make a Difference? If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best. Apply Now and Be Part of Our Success! Requirements: What We're Looking For: Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service. Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key. Tech-Savvy: Comfortable with CRM systems and basic technical support. Proactive Problem Solver: You anticipate needs and tackle challenges head-on. Team Player: You work well with others and support your team to achieve common goals. Must haves for this job: High school diploma or equivalent Nice to haves for this job: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers 1+ year experience in account management, credit & collections Pre-Hire Screening Requirements: 5+ years Satisfactory Motor Vehicle Record Criminal Background Check: Federal, State, County 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually. Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Detailed Job Description: Position Title: Branch Administrative Coordinator - Bellevue Branch Department: Operations Reports to: Branch Manager FLSA Status: Non-Exempt EEOC Class: Administrative Support Workers Salary: Range specific to branch, 3% annual bonus subject to annual goal Position Summary: The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch. Essential Duties & Responsibilities: Service & Technician Coordination: Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management. Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule. Answer incoming service requests by multi-line phone, email, or online portal. Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed. Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately. Review call backs and after hours calls from clients; escalate and act on information as needed. Account & Billing Management: Create accounts and update records as new accounts are sold or modified. Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements. Conduct monthly closing procedures for Branch. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. Documentation & Compliance: Ensure renewal and documentation of technician licensing; create & update smart pages. Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. File branch compliance documentation and maintain service binders. Technical & Administrative Support: Provide first-tier technical support for the logbook and customer portal. Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries. Branch Manager Support: Payroll: Review technician timecards and communicate corrections to Branch Manager. Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries. Reporting: Run, manage, and deliver reports according to schedule and audience. Other duties as assigned. Job Requirements: High school diploma or GED Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making Ability to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and values Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines Ability to adapt quickly and work effectively in a fast-paced office environment Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate Attention to detail and ability to recognize and correct errors and inconsistencies Ability and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly. Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Preferred Qualifications: 2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers Environment and Physical Demands: Frequently sitting at a desk to operate a computer, telephone, and other office equipment . click apply for full job details
Description: Our Company provides support to adults with intellectual and/or developmental disabilities to live more independently and become integrated into their communities. Our In-Home Caregivers (Support Coaches) provide support that includes, but is not limited to, driving, outings, some personal care, cooking, cleaning, budgeting and other tasks of daily living. The right people will be strong coaches, motivators and teachers. While experience may be helpful, we will train the right people who have the heart and spirit to support our customers. Associate Coordinator Definition: Under the supervision of the Community Integration Coordinator, you will provide scheduling and support services and direct support services to 1-3 people with developmental / intellectual disabilities in their homes. Pay Rate : $25.00-$27.00 PRIMARY DUTIES: Attend monthly AC meetings/Trainings at main administrative office Assist coordinators with scheduling needs as needed Any communication pertaining to business MUST be via work phone and work email Must be willing to be flexible to meet business needs subject but not limited to scheduling, call outs, etc. Assure maximization of IHSS hours for individual served. Develop weekly meeting agenda with Coordinator and assist in organizing and leading weekly Team Meetings. Assure Monthly Schedules for persons served are full, maximize IHSS and do not use Overtime. Anticipate and communicate hiring needs to Human Resources. Manage SSI funds to assure that individuals served optimize their personal resources. Assure tracking and maintenance of receipts to assure proper accounting of funds. Assure submission of accurate time sheets for team members including maximizing IHSS. Assure that persons served are taught to use public transportation as their primary means of access and that Support Coaches accompany them to do so. Organize and direct team members in a manner that assures the following: 1. Assure that the individuals served are provided with assistance in all aspects of their daily living and that they receive supports in all areas needed to live a full active life of their choice. 2. In conjunction with the individual, assure implementation and follow through on all aspects of the IPP (Individual Program Plan) for people served. 3. Provide advice, guidance, and support to individuals regarding personal issues and life choices. 4. Act as an advocate for people served. 5. Act as liaison/consultant to individual's team. 6. Attend Individual Program Plan and interim meetings. 7. Assist with weekly team meetings. 8. Assure all data collection and daily documentation is completed. 9. Assure that individuals served have access to nutritional food that they enjoy. 10. Assure meal plans are developed, in place, trained on and ingredients are available to follow meal plans. Requirements: Education: H.S. Diploma or equivalent required Experience: 1- 2 years direct support experience with people with behavior challenges, medical involvement or psychiatric diagnosis 1 year experience coordinating services for people with developmental disabilities (QMRP, IPC, Community Service Coordinator) preferred but not required 1 year experience in a supervisory position preferred Certifications: Must have and maintain current CPR/First Aid Certification and present upon hire. Other: Must obtain the following certifications within the first 30 days of employment: 1. CPI (as applicable) PI23cec244074b-6539
07/06/2025
Full time
Description: Our Company provides support to adults with intellectual and/or developmental disabilities to live more independently and become integrated into their communities. Our In-Home Caregivers (Support Coaches) provide support that includes, but is not limited to, driving, outings, some personal care, cooking, cleaning, budgeting and other tasks of daily living. The right people will be strong coaches, motivators and teachers. While experience may be helpful, we will train the right people who have the heart and spirit to support our customers. Associate Coordinator Definition: Under the supervision of the Community Integration Coordinator, you will provide scheduling and support services and direct support services to 1-3 people with developmental / intellectual disabilities in their homes. Pay Rate : $25.00-$27.00 PRIMARY DUTIES: Attend monthly AC meetings/Trainings at main administrative office Assist coordinators with scheduling needs as needed Any communication pertaining to business MUST be via work phone and work email Must be willing to be flexible to meet business needs subject but not limited to scheduling, call outs, etc. Assure maximization of IHSS hours for individual served. Develop weekly meeting agenda with Coordinator and assist in organizing and leading weekly Team Meetings. Assure Monthly Schedules for persons served are full, maximize IHSS and do not use Overtime. Anticipate and communicate hiring needs to Human Resources. Manage SSI funds to assure that individuals served optimize their personal resources. Assure tracking and maintenance of receipts to assure proper accounting of funds. Assure submission of accurate time sheets for team members including maximizing IHSS. Assure that persons served are taught to use public transportation as their primary means of access and that Support Coaches accompany them to do so. Organize and direct team members in a manner that assures the following: 1. Assure that the individuals served are provided with assistance in all aspects of their daily living and that they receive supports in all areas needed to live a full active life of their choice. 2. In conjunction with the individual, assure implementation and follow through on all aspects of the IPP (Individual Program Plan) for people served. 3. Provide advice, guidance, and support to individuals regarding personal issues and life choices. 4. Act as an advocate for people served. 5. Act as liaison/consultant to individual's team. 6. Attend Individual Program Plan and interim meetings. 7. Assist with weekly team meetings. 8. Assure all data collection and daily documentation is completed. 9. Assure that individuals served have access to nutritional food that they enjoy. 10. Assure meal plans are developed, in place, trained on and ingredients are available to follow meal plans. Requirements: Education: H.S. Diploma or equivalent required Experience: 1- 2 years direct support experience with people with behavior challenges, medical involvement or psychiatric diagnosis 1 year experience coordinating services for people with developmental disabilities (QMRP, IPC, Community Service Coordinator) preferred but not required 1 year experience in a supervisory position preferred Certifications: Must have and maintain current CPR/First Aid Certification and present upon hire. Other: Must obtain the following certifications within the first 30 days of employment: 1. CPI (as applicable) PI23cec244074b-6539
Johnson County Community College
Overland Park, Kansas
Johnson County Community College Position, Department: Chief of Police Department, Operations Type of Position: Full-time Salaried, Exempt Work Schedule, Hours per week: Varies depending on department needs, 40 hours per week Pay Range: Determined based on relevant years of work experience. Benefits Category: Full-time Benefits Candidate review will begin July 7, 2025 Position Summary: Responsible for leadership and strategic direction of the Johnson County Community College (JCCC) Police Department, ensuring the safety and security of the campus community. Required Qualifications: Ten years of relevant experience Two years of supervisory experience. Bachelor's Degree. Certification as Kansas-commissioned Police Officer. Must qualify and certify with firearms, ASP baton, CPR, AED, First Aid and Oleoresin Capsicum (OC) spray. Must obtain NIMS and ICS training certificates. Preferred Qualifications: Master's Degree. Experience in Higher Education Setting. To be considered for this position we will require an application, resume, and cover letter. Unofficial transcripts are required for all Adjunct faculty and Faculty positions. Position Details: Job duties include but are not limited to: Direct the day-to-day operation of the JCCC Police Department, which provides service to the campus community 24 hours a day, seven days a week. Provide overall strategic direction across all law enforcement activities and Police Department services, including patrol, dispatch, investigations, crime prevention, emergency management, parking control/traffic enforcement, and crowd control for campus events. Direct the development and implementation of departmental policies and procedures while setting clear goals and objectives aligned with the JCCC's mission and values. Evaluate departmental performance and results to determine if objectives are being met. Oversee resources and personnel, including hiring, promotions, evaluations, conflict resolution, discipline, and employee accountability. Oversee the recruitment and retention of a highly qualified workforce. Coach and mentor Police Department staff members, supporting training, certification, and employee engagement efforts. Provide ongoing training and professional development opportunities for Police Department staff. Serve as the JCCC representative on national, regional, state, county, and local committees related to campus police issues and public safety. Build relationships with students, faculty, staff, and community members, partnering with stakeholders on shared crime prevention and awareness initiatives. Discuss ongoing issues and best practices in public safety and crime prevention. Implement policing strategies that enhance trust and collaboration within the community. Represent the Police Department on JCCC committees, initiatives, and task forces. Serve as a resource and advisor to college leadership on matters related to campus safety. Collaborate cross-functionally with other departments on security and safety initiatives. Ensure that systems are in place to effectively create and appropriately maintain department reports and records, supporting the accurate and timely completion of the Annual Security Report. Administer federal, state, or local grants related to the Police Department, ensuring the funds are used in accordance with the terms and conditions set forth in the grant agreements. Identify and secure funding opportunities to enhance campus security. Manage and oversee compliance with federal, state, and local laws and ordinances, JCCC policies, and department policies and procedures. Maintain up-to-date knowledge regarding changes and trends within law enforcement and security. Develop, manage, and monitor the annual budget, ensuring cost-effective use of departmental resources. Identify cost-saving opportunities and implement strategies to optimize operational expenses. Minimize costs by eliminating redundancies, optimizing the utilization of resources, and maintaining high productivity levels. Perform long-term strategic planning for future department needs, such as personnel, training, police equipment, vehicles, technology, programs, emerging trends, and mandates. Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm. Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator ( ), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, ; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: ,Facsimile: , Email to: . Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting. If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at , or email . To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f464e4f709b6ef46af94c6020b1850d0
07/05/2025
Full time
Johnson County Community College Position, Department: Chief of Police Department, Operations Type of Position: Full-time Salaried, Exempt Work Schedule, Hours per week: Varies depending on department needs, 40 hours per week Pay Range: Determined based on relevant years of work experience. Benefits Category: Full-time Benefits Candidate review will begin July 7, 2025 Position Summary: Responsible for leadership and strategic direction of the Johnson County Community College (JCCC) Police Department, ensuring the safety and security of the campus community. Required Qualifications: Ten years of relevant experience Two years of supervisory experience. Bachelor's Degree. Certification as Kansas-commissioned Police Officer. Must qualify and certify with firearms, ASP baton, CPR, AED, First Aid and Oleoresin Capsicum (OC) spray. Must obtain NIMS and ICS training certificates. Preferred Qualifications: Master's Degree. Experience in Higher Education Setting. To be considered for this position we will require an application, resume, and cover letter. Unofficial transcripts are required for all Adjunct faculty and Faculty positions. Position Details: Job duties include but are not limited to: Direct the day-to-day operation of the JCCC Police Department, which provides service to the campus community 24 hours a day, seven days a week. Provide overall strategic direction across all law enforcement activities and Police Department services, including patrol, dispatch, investigations, crime prevention, emergency management, parking control/traffic enforcement, and crowd control for campus events. Direct the development and implementation of departmental policies and procedures while setting clear goals and objectives aligned with the JCCC's mission and values. Evaluate departmental performance and results to determine if objectives are being met. Oversee resources and personnel, including hiring, promotions, evaluations, conflict resolution, discipline, and employee accountability. Oversee the recruitment and retention of a highly qualified workforce. Coach and mentor Police Department staff members, supporting training, certification, and employee engagement efforts. Provide ongoing training and professional development opportunities for Police Department staff. Serve as the JCCC representative on national, regional, state, county, and local committees related to campus police issues and public safety. Build relationships with students, faculty, staff, and community members, partnering with stakeholders on shared crime prevention and awareness initiatives. Discuss ongoing issues and best practices in public safety and crime prevention. Implement policing strategies that enhance trust and collaboration within the community. Represent the Police Department on JCCC committees, initiatives, and task forces. Serve as a resource and advisor to college leadership on matters related to campus safety. Collaborate cross-functionally with other departments on security and safety initiatives. Ensure that systems are in place to effectively create and appropriately maintain department reports and records, supporting the accurate and timely completion of the Annual Security Report. Administer federal, state, or local grants related to the Police Department, ensuring the funds are used in accordance with the terms and conditions set forth in the grant agreements. Identify and secure funding opportunities to enhance campus security. Manage and oversee compliance with federal, state, and local laws and ordinances, JCCC policies, and department policies and procedures. Maintain up-to-date knowledge regarding changes and trends within law enforcement and security. Develop, manage, and monitor the annual budget, ensuring cost-effective use of departmental resources. Identify cost-saving opportunities and implement strategies to optimize operational expenses. Minimize costs by eliminating redundancies, optimizing the utilization of resources, and maintaining high productivity levels. Perform long-term strategic planning for future department needs, such as personnel, training, police equipment, vehicles, technology, programs, emerging trends, and mandates. Duties and responsibilities, as required by business necessity, may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments and work location may be changed at any time, as required by business necessity. About JCCC: Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture - not to mention our competitive tuition rates and extracurricular experiences that transcend the norm. Equal Employment Opportunity: JCCC provides equal opportunities and equal access to all individuals. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran's Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws. Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator ( ), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community College, 12345 College Blvd, Overland Park, KS 66210, ; or to Office for Civil Rights, Kansas City Office, U.S. Department of Education, One Petticoat Lane, 1010 Walnut Street, Suite 320, Kansas City, MO 64106, Telephone: ,Facsimile: , Email to: . Disclosure: If you need any assistance throughout the search process, please reach out to the HR Generalist for this position. In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained. For full consideration, applicants are encouraged to apply prior to the review date listed in posting. If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at , or email . To apply, please visit: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f464e4f709b6ef46af94c6020b1850d0
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
07/05/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME The Colonnades Job ID 40 JOB OVERVIEW Relocation Assistance to Charlottesville, VA The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
DCI Donor Services Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate! SUMMARY FUNCTION: Works with donor families, donor hospital personnel, and transplant hospital personnel to facilitate efficient recovery of organs for transplantation. Manages donor patients in accordance with established policy and protocols, in addition to consultation with Medical Director and leadership. Utilizes critical thinking skills to manage all aspects of donor case management. Must be able to withstand extended work hours and extensive on-call duties. Must have reliable personal transportation and be able to travel in small aircraft. Assists with hospital development duties, professional, public and outreach educational projects. Services are provided to all DCIDS OPOs (NMDS, SDS, TDS). As a member of the Float Pool team, call locations will vary based on staffing needs and donation activity. MAJOR DUTIES AND RESPONSIBILITIES: Provides extensive on-call recovery services across all DCIDS OPOs to meet the needs of donor patients, donor families, hospital personnel, and transplant centers. Responds to referral calls by phone or in person as required. Functions as resource to hospital personnel and physicians regarding patient management and brain death determination. Evaluates and determines patient suitability for donation. Assumes primary responsibility for management of donor patients to optimize the number of organs available for transplant by using established donor management guideline protocols, consulting with hospital nursing, physician staff, Medical Director, and leadership. Follows all state and hospital policies to ensure potential donors are declared according to legal and medical standards. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Supports donor families, conducts medical and social history interviews, provides informed consent, and assists donor families as needed. Has an understanding of electronic medical records and demonstrates an ability to complete all documentation in DCIDS electronic medical record. Adheres to established AOPO, UNOS and company guidelines regarding documentation. Collaborates with Hospital Development to prepare and present educational resources to hospital personnel and physicians. Works with selected hospitals to assess the highest donor potential. Conducts hospital rounds to increase OPO visibility, donor and referral follow-up, correspondence with donor hospitals and donation education. Offers feedback mechanism regarding post-referral and recovery initiatives with hospital staff and assists with implementation of hospital strategic plans. In addition to call expectations, coordinators are required to complete assigned professional responsibilities and assist with projects and other duties as assigned. PHYSICAL TRAITS: Must be able to drive to on-call assignments and to/from donor hospitals. Listens and talks to donor families, hospital personnel and physicians. Communicates with new employees and observes performance. Must be able to work in all hospital environments, including the operating room and the ICU. Work with laboratory specimens. Visually assesses donors. Read/write charts, reports, records, and verbally presents a variety of information. Walks, stands and lifts/carries containers (up to 70 lbs.). QUALIFICATIONS: Education: RN/PA/ RT/ Paramedic or related health care degree preferred. Experience: Two to three years of experience as an OPO clinical coordinator with similar responsibilities outlined in job description. Licenses/ Certifications: Certified Procurement Transplant Coordinator (CPTC) preferred. Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. DCIDS is an EOE/AA employer - M/F/Vet/Disability PI155c44aea5-
07/05/2025
Full time
DCI Donor Services Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate! SUMMARY FUNCTION: Works with donor families, donor hospital personnel, and transplant hospital personnel to facilitate efficient recovery of organs for transplantation. Manages donor patients in accordance with established policy and protocols, in addition to consultation with Medical Director and leadership. Utilizes critical thinking skills to manage all aspects of donor case management. Must be able to withstand extended work hours and extensive on-call duties. Must have reliable personal transportation and be able to travel in small aircraft. Assists with hospital development duties, professional, public and outreach educational projects. Services are provided to all DCIDS OPOs (NMDS, SDS, TDS). As a member of the Float Pool team, call locations will vary based on staffing needs and donation activity. MAJOR DUTIES AND RESPONSIBILITIES: Provides extensive on-call recovery services across all DCIDS OPOs to meet the needs of donor patients, donor families, hospital personnel, and transplant centers. Responds to referral calls by phone or in person as required. Functions as resource to hospital personnel and physicians regarding patient management and brain death determination. Evaluates and determines patient suitability for donation. Assumes primary responsibility for management of donor patients to optimize the number of organs available for transplant by using established donor management guideline protocols, consulting with hospital nursing, physician staff, Medical Director, and leadership. Follows all state and hospital policies to ensure potential donors are declared according to legal and medical standards. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies. Supports donor families, conducts medical and social history interviews, provides informed consent, and assists donor families as needed. Has an understanding of electronic medical records and demonstrates an ability to complete all documentation in DCIDS electronic medical record. Adheres to established AOPO, UNOS and company guidelines regarding documentation. Collaborates with Hospital Development to prepare and present educational resources to hospital personnel and physicians. Works with selected hospitals to assess the highest donor potential. Conducts hospital rounds to increase OPO visibility, donor and referral follow-up, correspondence with donor hospitals and donation education. Offers feedback mechanism regarding post-referral and recovery initiatives with hospital staff and assists with implementation of hospital strategic plans. In addition to call expectations, coordinators are required to complete assigned professional responsibilities and assist with projects and other duties as assigned. PHYSICAL TRAITS: Must be able to drive to on-call assignments and to/from donor hospitals. Listens and talks to donor families, hospital personnel and physicians. Communicates with new employees and observes performance. Must be able to work in all hospital environments, including the operating room and the ICU. Work with laboratory specimens. Visually assesses donors. Read/write charts, reports, records, and verbally presents a variety of information. Walks, stands and lifts/carries containers (up to 70 lbs.). QUALIFICATIONS: Education: RN/PA/ RT/ Paramedic or related health care degree preferred. Experience: Two to three years of experience as an OPO clinical coordinator with similar responsibilities outlined in job description. Licenses/ Certifications: Certified Procurement Transplant Coordinator (CPTC) preferred. Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business. Computer Skills: Working knowledge of computers and basic data entry skills required. DCIDS is an EOE/AA employer - M/F/Vet/Disability PI155c44aea5-
Essex Junction Recreation & Parks (EJRP) is seeking an enthusiastic, hard-working, innovative, self-starter to be our Program Coordinator. This position will plan, staff, and oversee a variety of recreation programs and events, both supporting existing initiatives and developing anew - for people in all age groups, and range in interest from sports to art, music, cultural, and social activities. Experience with aquatics is preferred as this role oversees our busy outdoor pool and swim lessons over the summer and should be able to train staff and certify lifeguards. This individual will manage our busy recreation department's communications, including our website and social media. This is an opportunity to gain valuable exposure and experience for a parks and rec enthusiast, with varied work from day to day, and a mixture of program/event oversight and support. Pay/Wages: Annual starting salary is $47,640 - $52,640. Benefits: Vacation time is accrued at the following rates: New Hire to 5 Years: 3 weeks per year 5 Years to 10 Years: 4 weeks per year After 10 Years: 5 weeks 14 paid holidays 18 sick days per year Retirement benefits include a pension plan (VMERS C) or a deferred compensation plan (VMERS DC), and the ability to contribute to a 457, Traditional IRA or ROTH Generous health insurance benefit in which the City pays 95% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses. 100% employer paid for dental and vision 100% employer paid short-term disability and life insurance Qualified Employer for Public Service Student Loan Forgiveness Program Essential Functions and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Program/Event Management, Supervision, and Support Oversee the operation and implementation of assigned recreation and parks programs, events, and activities, including budget monitoring and control, program evaluation, and scheduling and coordinating programs/activities. Plan, coordinate, implement, and supervise assigned recreation and park programs, activities, and special events, including daytime, evening, and weekend programs. Provide assistance, supervision, and support to non-directly assigned programs as needed, working with the Program Directors. Assist Program Directors with larger programs and events. Serve as a backup in the absence of Program Directors to fill in for their assigned programs as needed. Review and evaluate assigned programs, activities, and special events. Make recommendations for future events, program improvements, and program continuation. Serve as liaison and coordinate activities with other community organizations. Develop, design, and recommend new programs, activities, and special events- keeping with department goals/objectives and community wants and needs. Plan, organize, and implement new programs/activities/events. Stay current with new rec trends, programs, and opportunities to continue to meet the community's needs. Organize, coordinate, and facilitate the logistical needs of the assigned programs/functions, including, but not limited to, arranging for necessary facilities, staffing, scheduling, and advertising/promotion. Develop and maintain inventory of program supplies and equipment for assigned programs: allocate appropriate supplies and equipment to respective programs and facilities; ensure all equipment is safe and operational. Respond to questions and complaints related to assigned programs and/or functions. Bring unusual matters to the attention of the Assistant Director for guidance and direction. Attend various meetings as required for the administration of a recreational program or as requested by the Assistant Director. Develop a system to recruit, utilize, retain, and recognize community volunteers to support programs and events. Create and maintain annual sponsorship opportunities plan for individuals, organizations, and businesses to provide human, financial, or material support for programs and events. Develop relationships with potential donors, business owners, and community representatives. Identify, attend, and participate in various community events as a representative of EJRP to establish a relationship with the community. Research the needs and desires of the community for effective program implementation, design, and development. Actively promote the importance of recreation and parks within the community. Serve as an advocate for getting the community involved in the EJRP programs. Provide on-site supervision and oversight of assigned programs. Maple Street Pool Provide oversight of the Maple Street Pool, including swim lessons, open pool hours, private rentals, and preseason school use. Advertise for, interview, hire, schedule, assign, direct, supervise, train, and evaluate approximately 30 seasonal lifeguards and swim instructors. Ensure swim instructors are appropriately trained to provide safe, educational, high-quality swim lesson experiences. Ensure lifeguards are appropriately trained to provide a safe, well-supervised pool, with the goal of proactively addressing unsafe behaviors, while being prepared to respond in the event of an emergency. Maintain American Red Cross certifications in First Aid & CPR and as a Lifeguard, as well as an instructor for both. Teach and certify staff in First Aid & CPR. Teach and certify staff as Lifeguards. Plan, organize, schedule, and lead pool staff trainings. Communications and Marketing Design and create effective tools designed for marketing recreation and park programs/activities/special events through a variety of media, which may include, but is not limited to, public service announcements, print/radio/television advertising, news releases, photography, social media, fliers through the schools and school visits. Maintain a professional, eye-catching, user-friendly website. Utilize social media & other online communication tools to stay current with trends for effective communication (may include Facebook, Instagram, e-newsletters, email marketing, Front Porch Forum, etc.) Take, and/or coordinate the collection of, photographs from programs. Develop new/improved creative marketing programs designed to increase program participation and community involvement. Contribute to creating the brochures for fall, winter/spring, summer, and special events. Finance and Administration Monitor expenses and revenues of assigned programs in accordance with the approved/modified budget. Coordinate, initiate, prepare, process, and/or monitor a variety of forms, records, schedules, reports, and other documents related to assigned programs involving background research, compiling, and analysis of data from various sources. Use recreation software on a daily basis. Upload, change, cancel, add, and delete classes and programs to ensure the information in the system is accurate. Assist customers in navigating online registrations. Recruit, coordinate, and oversee the supervision of volunteers within assigned programs. Grounds, Maintenance, and Facilities Works with the Grounds & Facilities Director to ensure the parks, pools, or facilities are properly and timely prepared for use for assigned programs. Work with other staff to ensure facility set-up is completed or arranged for programs, which may require setting up or tearing down yourself. Bring to the attention of the Assistant Director any capital/building improvement purchase needed to ensure the safety of our program participants and the effectiveness/success of the programs. Other Professional Duties Confer and communicate regularly with Assistant Director, department personnel, and relevant internal and external organizations and individuals to plan, coordinate and evaluate programs, activities, projects, special events, and policies. Exchange information and resolve conflicts. Attend Recreation and Park state and local association meetings and volunteer for committee assignments with approval from the Director. Travel to conferences and workshops where the subject matter will enhance recreation and park services that are offered through Essex Junction Recreation and Parks. Seek out and actively participate in opportunities for professional development (i.e. classes and certifications) to enhance recreation knowledge and abilities, to support Recreation Department goals and strategic plans, and/or as may be directed by the Director. Design procedures or make recommendations to the Director that will enhance or improve the effectiveness and efficiency of the department within the available resources. Fill in for and/or assist the office staff in performing registration procedures and other office duties as necessary. Qualifications Language Skills: Proficient ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals . click apply for full job details
07/05/2025
Full time
Essex Junction Recreation & Parks (EJRP) is seeking an enthusiastic, hard-working, innovative, self-starter to be our Program Coordinator. This position will plan, staff, and oversee a variety of recreation programs and events, both supporting existing initiatives and developing anew - for people in all age groups, and range in interest from sports to art, music, cultural, and social activities. Experience with aquatics is preferred as this role oversees our busy outdoor pool and swim lessons over the summer and should be able to train staff and certify lifeguards. This individual will manage our busy recreation department's communications, including our website and social media. This is an opportunity to gain valuable exposure and experience for a parks and rec enthusiast, with varied work from day to day, and a mixture of program/event oversight and support. Pay/Wages: Annual starting salary is $47,640 - $52,640. Benefits: Vacation time is accrued at the following rates: New Hire to 5 Years: 3 weeks per year 5 Years to 10 Years: 4 weeks per year After 10 Years: 5 weeks 14 paid holidays 18 sick days per year Retirement benefits include a pension plan (VMERS C) or a deferred compensation plan (VMERS DC), and the ability to contribute to a 457, Traditional IRA or ROTH Generous health insurance benefit in which the City pays 95% of the premium for medical and the first 80% of the deductible. After that, you are only responsible for the next 20%, which is not more than $600 for single plans and no more than $1200 for all other plans for covered medical expenses. 100% employer paid for dental and vision 100% employer paid short-term disability and life insurance Qualified Employer for Public Service Student Loan Forgiveness Program Essential Functions and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Program/Event Management, Supervision, and Support Oversee the operation and implementation of assigned recreation and parks programs, events, and activities, including budget monitoring and control, program evaluation, and scheduling and coordinating programs/activities. Plan, coordinate, implement, and supervise assigned recreation and park programs, activities, and special events, including daytime, evening, and weekend programs. Provide assistance, supervision, and support to non-directly assigned programs as needed, working with the Program Directors. Assist Program Directors with larger programs and events. Serve as a backup in the absence of Program Directors to fill in for their assigned programs as needed. Review and evaluate assigned programs, activities, and special events. Make recommendations for future events, program improvements, and program continuation. Serve as liaison and coordinate activities with other community organizations. Develop, design, and recommend new programs, activities, and special events- keeping with department goals/objectives and community wants and needs. Plan, organize, and implement new programs/activities/events. Stay current with new rec trends, programs, and opportunities to continue to meet the community's needs. Organize, coordinate, and facilitate the logistical needs of the assigned programs/functions, including, but not limited to, arranging for necessary facilities, staffing, scheduling, and advertising/promotion. Develop and maintain inventory of program supplies and equipment for assigned programs: allocate appropriate supplies and equipment to respective programs and facilities; ensure all equipment is safe and operational. Respond to questions and complaints related to assigned programs and/or functions. Bring unusual matters to the attention of the Assistant Director for guidance and direction. Attend various meetings as required for the administration of a recreational program or as requested by the Assistant Director. Develop a system to recruit, utilize, retain, and recognize community volunteers to support programs and events. Create and maintain annual sponsorship opportunities plan for individuals, organizations, and businesses to provide human, financial, or material support for programs and events. Develop relationships with potential donors, business owners, and community representatives. Identify, attend, and participate in various community events as a representative of EJRP to establish a relationship with the community. Research the needs and desires of the community for effective program implementation, design, and development. Actively promote the importance of recreation and parks within the community. Serve as an advocate for getting the community involved in the EJRP programs. Provide on-site supervision and oversight of assigned programs. Maple Street Pool Provide oversight of the Maple Street Pool, including swim lessons, open pool hours, private rentals, and preseason school use. Advertise for, interview, hire, schedule, assign, direct, supervise, train, and evaluate approximately 30 seasonal lifeguards and swim instructors. Ensure swim instructors are appropriately trained to provide safe, educational, high-quality swim lesson experiences. Ensure lifeguards are appropriately trained to provide a safe, well-supervised pool, with the goal of proactively addressing unsafe behaviors, while being prepared to respond in the event of an emergency. Maintain American Red Cross certifications in First Aid & CPR and as a Lifeguard, as well as an instructor for both. Teach and certify staff in First Aid & CPR. Teach and certify staff as Lifeguards. Plan, organize, schedule, and lead pool staff trainings. Communications and Marketing Design and create effective tools designed for marketing recreation and park programs/activities/special events through a variety of media, which may include, but is not limited to, public service announcements, print/radio/television advertising, news releases, photography, social media, fliers through the schools and school visits. Maintain a professional, eye-catching, user-friendly website. Utilize social media & other online communication tools to stay current with trends for effective communication (may include Facebook, Instagram, e-newsletters, email marketing, Front Porch Forum, etc.) Take, and/or coordinate the collection of, photographs from programs. Develop new/improved creative marketing programs designed to increase program participation and community involvement. Contribute to creating the brochures for fall, winter/spring, summer, and special events. Finance and Administration Monitor expenses and revenues of assigned programs in accordance with the approved/modified budget. Coordinate, initiate, prepare, process, and/or monitor a variety of forms, records, schedules, reports, and other documents related to assigned programs involving background research, compiling, and analysis of data from various sources. Use recreation software on a daily basis. Upload, change, cancel, add, and delete classes and programs to ensure the information in the system is accurate. Assist customers in navigating online registrations. Recruit, coordinate, and oversee the supervision of volunteers within assigned programs. Grounds, Maintenance, and Facilities Works with the Grounds & Facilities Director to ensure the parks, pools, or facilities are properly and timely prepared for use for assigned programs. Work with other staff to ensure facility set-up is completed or arranged for programs, which may require setting up or tearing down yourself. Bring to the attention of the Assistant Director any capital/building improvement purchase needed to ensure the safety of our program participants and the effectiveness/success of the programs. Other Professional Duties Confer and communicate regularly with Assistant Director, department personnel, and relevant internal and external organizations and individuals to plan, coordinate and evaluate programs, activities, projects, special events, and policies. Exchange information and resolve conflicts. Attend Recreation and Park state and local association meetings and volunteer for committee assignments with approval from the Director. Travel to conferences and workshops where the subject matter will enhance recreation and park services that are offered through Essex Junction Recreation and Parks. Seek out and actively participate in opportunities for professional development (i.e. classes and certifications) to enhance recreation knowledge and abilities, to support Recreation Department goals and strategic plans, and/or as may be directed by the Director. Design procedures or make recommendations to the Director that will enhance or improve the effectiveness and efficiency of the department within the available resources. Fill in for and/or assist the office staff in performing registration procedures and other office duties as necessary. Qualifications Language Skills: Proficient ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals . click apply for full job details
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Edina Job ID 34 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes. Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements. Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seek direction from a Registered Nurse as needed in accordance with provincial regulations and nurse practice acts. Medication Management Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance Track, trend, and report clinical quality data to identify risk. Participate actively as a member of the community Quality Assurance and Performance Improvement committee. Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement. Complete direct report team member staffing and scheduling according to operational and budgetary guidelines. Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements. Serve as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements. Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line. Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understand the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-board new RCD leaders and other department coordinators as needed. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Hold clinical team accountable, correct actions when necessary, and document. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations Proven ability to handle multiple priorities, organize efficiently, and manage time effectively Demonstrated critical thinking, clinical judgment, and decision-making skills Experience and Qualifications Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN) Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision Certified in CPR and First Aid Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission Experience in tracking, trending, and analysis of clinical performance data preferred Experience in quality and clinical process improvement and risk assessment preferred Experience in staff development, training, and/or clinical education preferred Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. . click apply for full job details
07/05/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Edina Job ID 34 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Essential Duties As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness Provide strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide clinical care through the direct application of the nursing process; perform and document resident assessments and progress notes, evaluate changes in care needs, complete Individualized Service Plans (ISP), provide or delegate hands-on clinical care as indicated by the plan of care, and evaluate resident outcomes. Collaborate with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serve as the CLIA Director as applicable for the community and according to the federal and provincial requirements. Partner with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborate with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seek direction from a Registered Nurse as needed in accordance with provincial regulations and nurse practice acts. Medication Management Provide strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provide oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provide clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Perform skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance Track, trend, and report clinical quality data to identify risk. Participate actively as a member of the community Quality Assurance and Performance Improvement committee. Lead clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruit, hire, and train clinical team members and is responsible for performance management, evaluations, and engagement. Complete direct report team member staffing and scheduling according to operational and budgetary guidelines. Partner with the community leadership team to promote resident safety and compliance with Risk Management national/provincial regulations pertaining to occupational health and safety requirements. Serve as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per provincial requirements. Assure compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management Manage the department budget to include labor/labour and other expenses and understand its impact on the community's bottom line. Processes and submit monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understand the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Partner with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-board new RCD leaders and other department coordinators as needed. Develop a working knowledge of state/provincial regulations and ensure compliance through supervising and coaching team members. Complete clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Hold clinical team accountable, correct actions when necessary, and document. Attend regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keep abreast of professional developments in the field by reading and attending conferences and training sessions. Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Perform other duties as assigned. Core Competencies Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations Proven ability to handle multiple priorities, organize efficiently, and manage time effectively Demonstrated critical thinking, clinical judgment, and decision-making skills Experience and Qualifications Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN) Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision Certified in CPR and First Aid Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission Experience in tracking, trending, and analysis of clinical performance data preferred Experience in quality and clinical process improvement and risk assessment preferred Experience in staff development, training, and/or clinical education preferred Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities. . click apply for full job details
Delaware County Department of Social Services
Delhi, New York
We are seeking a dynamic, detail oriented Accounting Supervisor Grade A/Director of Fiscal Management. Responsibilities include Supervises and trains personnel in the areas of payments (General and Trust Funds) and claims Automated Claiming Systems (ACS), the collection Cash Receipts Management System (CAMS) and claiming (ACS) of refunds and recoveries (for Public Assistance, SNAP, and Medicaid), Benefit Issuance & Control System (BICS) operations, and purchasing; Supervises the preparation of all departmental accounts and fiscal reports; Represents the Commissioner of Social Services in all fiscal activities with appropriate local, State and Federal agencies; Assists the Commissioner of Social Services in preparation of the department's annual operating budget; Assists in the preparation of the department's annual report; Develops procedures as required to comply with State and Federal changes; Assists the Commissioner of Social Services in drafting fiscal policy and procedures and implements said policies and procedures; Direct oversight of contracts and oversees Cooperative Agreement process; Serves as fiscal officer on Title IVE audit review team; Administers and supervises the department's forms and control program; Supervises the department's inventory control system, supplies, equipment and physical facilities Full Time Position. Minimum Requirements: Bachelors Degree in Accounting or Business Administration and at least 3 years of responsible management and supervisory experience involving planning and directing of staff performing accounting, claims, resource and/or related tasks OR Graduation from a regionally accredited or New York State registered two-year college with an associate's degree in accounting or business administration and at least (5) five years of responsible management and supervisory experience involving planning and directing of a staff performing accounting, claims, resource and/or related tasks; OR Graduation from a senior high school or possession of a high school equivalency diploma, and (7) seven years satisfactory experience in accounting or business administration, three of which must have been in a responsible administrative, managerial or supervisory capacity involving planning and directing the activities of a large subordinate staff Salary: Base Rate starting at $36.46 Web Contact: for application forms, job specs, employment information. Submit completed application and documents to Delaware County Department of Social Services, 111 Main St. Suite 4, Delhi, NY 13753. You may also send resume to Erin Hume-Cocks, Delaware County DSS Staff Development Coordinator, via email or call .
07/05/2025
Full time
We are seeking a dynamic, detail oriented Accounting Supervisor Grade A/Director of Fiscal Management. Responsibilities include Supervises and trains personnel in the areas of payments (General and Trust Funds) and claims Automated Claiming Systems (ACS), the collection Cash Receipts Management System (CAMS) and claiming (ACS) of refunds and recoveries (for Public Assistance, SNAP, and Medicaid), Benefit Issuance & Control System (BICS) operations, and purchasing; Supervises the preparation of all departmental accounts and fiscal reports; Represents the Commissioner of Social Services in all fiscal activities with appropriate local, State and Federal agencies; Assists the Commissioner of Social Services in preparation of the department's annual operating budget; Assists in the preparation of the department's annual report; Develops procedures as required to comply with State and Federal changes; Assists the Commissioner of Social Services in drafting fiscal policy and procedures and implements said policies and procedures; Direct oversight of contracts and oversees Cooperative Agreement process; Serves as fiscal officer on Title IVE audit review team; Administers and supervises the department's forms and control program; Supervises the department's inventory control system, supplies, equipment and physical facilities Full Time Position. Minimum Requirements: Bachelors Degree in Accounting or Business Administration and at least 3 years of responsible management and supervisory experience involving planning and directing of staff performing accounting, claims, resource and/or related tasks OR Graduation from a regionally accredited or New York State registered two-year college with an associate's degree in accounting or business administration and at least (5) five years of responsible management and supervisory experience involving planning and directing of a staff performing accounting, claims, resource and/or related tasks; OR Graduation from a senior high school or possession of a high school equivalency diploma, and (7) seven years satisfactory experience in accounting or business administration, three of which must have been in a responsible administrative, managerial or supervisory capacity involving planning and directing the activities of a large subordinate staff Salary: Base Rate starting at $36.46 Web Contact: for application forms, job specs, employment information. Submit completed application and documents to Delaware County Department of Social Services, 111 Main St. Suite 4, Delhi, NY 13753. You may also send resume to Erin Hume-Cocks, Delaware County DSS Staff Development Coordinator, via email or call .
Southern Nevada Regional Housing Authority
Las Vegas, Nevada
An Exciting and Rewarding Career Opportunity Southern Nevada Regional Housing Authority Announcement Number Job Title 25-023 Job Plus Program Coordinator-Grant Number of Openings Compensation (Depending on Experience, DOE) Two (2) Job Plus Program Coordinator Grant Funded (Full-Time, 7 AM to 6 PM, Mon-Thurs) $58,338.81 (Step 1) - $93,255.34 (Step 20) annually The typical starting range for this position is between $58,333.31 and $64,389.73 DOE. Opening Date Closing Date June 30, 2025 Applications are reviewed on a rolling basis. July 8, 2025 (or until filled) The closing date may be earlier based on the number of applications received . To Apply and Required Documents Conditions of Employment This position is open to both internal and external applicants. Applicants should: Complete an application online - to apply, click here Submit a cover letter and resume Incomplete applications will not be considered. Applicants who meet minimum qualifications are not guaranteed an interview. Upon a conditional offer of employment, the candidate must successfully: Complete a background investigation, which may include: (education, criminal history, credit, fingerprints, and DMV) Pass a workplace drug test within 72 hours Possess a valid State of Nevada driver's license Possess a clean driving record As a federally funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines. Employee Benefits Pay is only part of your generous compensation package for our premier agency. Employees enjoy a 3-day weekend; free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance - 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) - 100% Employer Funded or Employee/Employee-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Under the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness is available to qualified individuals. Overview The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Jobs Plus Program Coordinator to join our team. SNRHA provides affordable housing to low- and moderate-income households through its public housing programs. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - . If relocating from out-of-state, more than its famous strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with terrific neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV), a few hours' drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes. Position Summary Under direct supervision, the Job Plus Program Coordinator coordinates case management services. Conducts a variety of valuations, advocacy, and support services to address residents' self-development. The duties below illustrate the various types of work performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or logically associated with this position. Th e position must a dhere to the confidentiality standards of the Privacy Act of 1974, USC 552A as amended. Duties and Responsibilities This announcement outlines typical job functions and does not provide an exhaustive or comprehensive list of all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation. Organize and direct a comprehensive case management plan for long-term, livable-wage employment and self-sufficiency programs for adults. Develop and coordinate case management activities associated with the Jobs Plus objectives. This will include conducting assessments, developing case plans, and monitoring and evaluating services. Maintain case files and record client data in a database, ensuring complete documentation and accurate recording of activities. Develop and manage a continuum of educational and employment-related resources. Provide supportive services to SNRHA public housing residents and make referrals to community resources and partners based on a case plan. Participate in planning and implementing special events, including service fairs and other projects. Maintain confidentiality regarding information obtained through the position. Adhere to the confidentiality standards of the Privacy Act of 1974, USC 552A as amended. Perform related duties and responsibilities as required. This position is eligible for participation in the collective bargaining unit (SEIU), representing certain Southern Nevada Regional Housing Authority employees . Minimum Qualifications Minimum qualifications are intended to identify applicants most likely to perform successfully. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs. To be considered, applicants must clearly document, within their application and resume, that they meet all of the minimum qualifications. Please note that verification of these qualifications will be required before the hiring process. Bachelor's degree in social work, business administration, humanities, public management, human resources, or a related field, supplemented by two years of experience providing human services, case management, social work, or a related field. An equivalent combination of education and experience will be accepted. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Screening and Selection Applicants who meet minimum qualifications may be further considered. Evaluation factors include, but are not limited to, a cover letter, resume, writing samples, pre-employment testing and assessments, panel interviews, references, and a background investigation. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Reasonable Accommodation If you require a reasonable accommodation to participate in our hiring process, contact our Human Resources Department ). Compensation details: .34 Yearly Salary PIb376f96c26e0-7524
07/05/2025
Full time
An Exciting and Rewarding Career Opportunity Southern Nevada Regional Housing Authority Announcement Number Job Title 25-023 Job Plus Program Coordinator-Grant Number of Openings Compensation (Depending on Experience, DOE) Two (2) Job Plus Program Coordinator Grant Funded (Full-Time, 7 AM to 6 PM, Mon-Thurs) $58,338.81 (Step 1) - $93,255.34 (Step 20) annually The typical starting range for this position is between $58,333.31 and $64,389.73 DOE. Opening Date Closing Date June 30, 2025 Applications are reviewed on a rolling basis. July 8, 2025 (or until filled) The closing date may be earlier based on the number of applications received . To Apply and Required Documents Conditions of Employment This position is open to both internal and external applicants. Applicants should: Complete an application online - to apply, click here Submit a cover letter and resume Incomplete applications will not be considered. Applicants who meet minimum qualifications are not guaranteed an interview. Upon a conditional offer of employment, the candidate must successfully: Complete a background investigation, which may include: (education, criminal history, credit, fingerprints, and DMV) Pass a workplace drug test within 72 hours Possess a valid State of Nevada driver's license Possess a clean driving record As a federally funded employer, although legal in the state of Nevada, marijuana is restricted under Federal guidelines. Employee Benefits Pay is only part of your generous compensation package for our premier agency. Employees enjoy a 3-day weekend; free parking; 2 weeks vacations (years 1 and 2); 13 sick days; 13 paid holidays, including your birthday; medical, dental, and vision insurance - 100% employer paid (employee only); health and dependent care flexible spending accounts; life and long-term disability insurance (employer paid); 457B Deferred Compensation Plan; Public Employee Retirement System (PERS) - 100% Employer Funded or Employee/Employee-Funded (50%/50%); Employee Assistance Program (EAP); and a host of voluntary employee benefits options. Under the Public Service Loan Forgiveness (PSLF) program, student loan forgiveness is available to qualified individuals. Overview The Southern Nevada Regional Housing Authority (SNVRHA) is recruiting a Jobs Plus Program Coordinator to join our team. SNRHA provides affordable housing to low- and moderate-income households through its public housing programs. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees. To learn more, please visit us online - . If relocating from out-of-state, more than its famous strip, which provides endless entertainment opportunities for locals and tourists, Las Vegas, Nevada also offers a family-friendly environment with terrific neighborhoods, affordable living, warm weather, outdoor wonders (hiking, climbing, snow-skiing, boating, sightseeing, and more), professional sports, and world-class restaurants. Las Vegas is home to the University of Nevada, Las Vegas (UNLV), a few hours' drive to beach destinations in Southern California, the Grand Canyon in Arizona, and national parks and ski resorts in Utah. Nevada is among the most tax-friendly states in the U.S., with residents enjoying no state income tax, county income tax, inheritance tax, and lower property taxes. Position Summary Under direct supervision, the Job Plus Program Coordinator coordinates case management services. Conducts a variety of valuations, advocacy, and support services to address residents' self-development. The duties below illustrate the various types of work performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or logically associated with this position. Th e position must a dhere to the confidentiality standards of the Privacy Act of 1974, USC 552A as amended. Duties and Responsibilities This announcement outlines typical job functions and does not provide an exhaustive or comprehensive list of all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation. Organize and direct a comprehensive case management plan for long-term, livable-wage employment and self-sufficiency programs for adults. Develop and coordinate case management activities associated with the Jobs Plus objectives. This will include conducting assessments, developing case plans, and monitoring and evaluating services. Maintain case files and record client data in a database, ensuring complete documentation and accurate recording of activities. Develop and manage a continuum of educational and employment-related resources. Provide supportive services to SNRHA public housing residents and make referrals to community resources and partners based on a case plan. Participate in planning and implementing special events, including service fairs and other projects. Maintain confidentiality regarding information obtained through the position. Adhere to the confidentiality standards of the Privacy Act of 1974, USC 552A as amended. Perform related duties and responsibilities as required. This position is eligible for participation in the collective bargaining unit (SEIU), representing certain Southern Nevada Regional Housing Authority employees . Minimum Qualifications Minimum qualifications are intended to identify applicants most likely to perform successfully. Applicants who meet minimum qualifications are not guaranteed an interview; however, they are further assessed to determine how well they meet the position's minimum qualifications and the agency's immediate needs. To be considered, applicants must clearly document, within their application and resume, that they meet all of the minimum qualifications. Please note that verification of these qualifications will be required before the hiring process. Bachelor's degree in social work, business administration, humanities, public management, human resources, or a related field, supplemented by two years of experience providing human services, case management, social work, or a related field. An equivalent combination of education and experience will be accepted. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Screening and Selection Applicants who meet minimum qualifications may be further considered. Evaluation factors include, but are not limited to, a cover letter, resume, writing samples, pre-employment testing and assessments, panel interviews, references, and a background investigation. SNRHA utilizes Criteria for online employment testing. Successful candidates will be invited via email to participate in the testing for further consideration in the recruitment process. Failure to participate in the testing is considered a withdrawal by the candidate. Reasonable Accommodation If you require a reasonable accommodation to participate in our hiring process, contact our Human Resources Department ). Compensation details: .34 Yearly Salary PIb376f96c26e0-7524
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
07/04/2025
Full time
When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of. COMMUNITY NAME Sunrise of Louisville Job ID 93 JOB OVERVIEW The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Managing Health and Wellness: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the nursing team as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides clinical care through the direct application of the nursing process; performs and documents resident assessments and progress notes, evaluates changes in care needs, completes Individualized Service Plans (ISP)/Individualized Care Plan (ICP), provides or delegates hands-on clinical care as indicated by the plan of care, and evaluates resident outcomes. Collaborates with physicians, pharmacists, and other clinical providers to coordinate care and services for the residents. Serves as the CLIA Director as applicable for the community and according to the federal and state/provincial requirements. Partners with Neighborhood Coordinators to promote an integrated and collaborative approach to wellness operations and resident care. Collaborates with Sales partners to determine community capability and assess potential residents' appropriateness for move-in. Seeks direction from a Registered Nurse as needed in accordance with state/provincial regulations and nurse practice acts. Medication Management: Provides strategic leadership for resident care in the community by managing, directing, and monitoring the medication care managers, as applicable by State/Provincial law, to promote the health and wellness of the resident population. Provides oversight of the community medication management program to promote resident safety in the medication use process including onboarding, training, and performance reviews. Provides clinical training and education, as needed, to nurses, medication care managers, care managers, and others who provide resident care. Performs skill evaluation to assure clinical capability of care team members. Quality Assurance and Regulatory Compliance: Tracks, trends, and reports clinical quality data to identify risk. Participates actively as a member of the community Quality Assurance and Performance Improvement committee. Leads clinical quality and process improvement initiatives within the community to mitigate risk and improve resident care outcomes. Recruits, hires, and trains clinical team members and is responsible for performance management, evaluations, and engagement. Completes direct report team member staffing and scheduling according to operational and budgetary guidelines. Partners with the community leadership team to promote resident safety and compliance with Risk Management and OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements. Serves as the ICC and CLIA Director as applicable for the community. Responsible for infection control programming, including delegation of infection control preventionist, as per state/provincial requirements. Assures compliance with all Federal, State/Provincial, board of nursing, and other applicable regulations. Financial Management: Manages the department budget to include labor/labour and other expenses and understands it's impact on the community's bottom line. Processes and submits monthly expenses and budget data in a timely manner, per Sunrise policies and internal business controls. Understands the internal costs associated with all Sunrise resident care programs. Training, Leadership and Team Member Development: Partners with the Regional Director of Resident Care and/or Executive Director in the delivery and participation in Sunrise University training and self-study programs. On-boards new RCD leaders and other department coordinators as needed. Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members. Completes clinical team member staffing and scheduling according to operational and budgetary guidelines when assigned to a community. Holds clinical team accountable, corrects actions when necessary, and documents. Attends regular meetings; Stand Up, Cross Over, Department Head, Town Hall, QAPI, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading and attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required. Graduate of an accredited college or school of nursing with a current state/provincial license as a professional Registered Nurse (RN). Minimum two (2) years RN experience with at least one (1) year experience in home health, assisted living, or long-term care environment preferred. Minimum of one (1) year nursing management experience, including hiring, coaching, performance management, scheduling, and daily operations supervision. Certified in CPR and First Aid. Demonstrated knowledge of applied nursing practices, techniques, and methods in accordance with federal, state/provincial and board of nursing requirements. Knowledge of infection control practices and prevention of disease transmission. Ability to delegate assignments to the appropriate individuals based on their demonstrated skill capability and in compliance with all regulations. Experience in tracking, trending, and analysis of clinical performance data preferred. Experience in quality and clinical process improvement and risk assessment preferred. Experience in staff development, training, and/or clinical education preferred. Proven ability to handle multiple priorities, organize efficiently, and manage time effectively. Demonstrated critical thinking, clinical judgment, and decision-making skills. Computer proficiency with electronic medical records, the Microsoft Office suite, and the ability to learn new applications. Ability to work weekends, evenings and flexible hours as needed for resident care/services, including 24/7 on call responsibility. ABOUT SUNRISE Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursement In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work PRE-EMPLOYMENT REQUIREMENTS Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities . click apply for full job details
