TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Credentialing Analyst plays a vital role in ensuring that all healthcare providers and licensed or certified staff are properly credentialed and in compliance with internal standards and external regulatory requirements. The position is responsible for end-to-end credentialing and recredentialing processes and maintaining and updating the credentialing software systems. Responsibilities: Responsible for processing the initial and re-appointment applications. Ensure all licensed or certified staff are privileged and proctored as deemed appropriate. Verify and maintain the credentials of healthcare providers ensuring compliance with industry standards. Work closely with the Sr. Medical Staff Director and make recommendations to improve credentialing and privileging processes. Maintain the MD-Staff credentialing software system, ensuring accuracy and timely information. Notify all health plan entities of any provider change such as termination or update in business address. Work with the Provider Enrollment Specialist and ensure all health plan enrollments are processed. Querying National Practitioner Data Bank (NPDB) for OCLPs at initial and/or during re-appointment. Communicate with providers, staff, and other stakeholders to address inquiries and resolve issues. Escalate all non-compliance with licensure, certification, and re-appointment. Analyze verification documents to identify discrepancies or inconsistencies. Identify errors, omissions, or incongruencies in provider credentialing information. Investigate complaints against providers. Maintain current ProAssurance malpractice certificates and secondary non TrueCare liability insurance. Ensure that credentialing practices adhere to organizational standards, NCQA, state or other regulatory agency guidelines. Track and monitor credentialing deadlines, ensuring timely renewals and compliance. Providing guidance to other credentialing staff. Qualifications: Associate's degree in Business, Healthcare Administration or related field. 4 to 5 years' experience with the credentialing and privileging process for licensed independent providers (LIPs). Strong organizational skills and attention to detail. Possesses solid working knowledge of subject matter. Experience with primary source verifications and collections of credentialing and privileging documentation. Preferred Qualifications: Bachelor's Degree preferred. MD-Staff Credentialing Software knowledge. Certified Provider Credentialing Specialist (CPCS). Experience in healthcare or working in a Federally Qualified Health Center. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $29.99 - $43.48 on an hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 29.99-43.48 Hourly Wage PI936d436cad0b-0034
03/07/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Credentialing Analyst plays a vital role in ensuring that all healthcare providers and licensed or certified staff are properly credentialed and in compliance with internal standards and external regulatory requirements. The position is responsible for end-to-end credentialing and recredentialing processes and maintaining and updating the credentialing software systems. Responsibilities: Responsible for processing the initial and re-appointment applications. Ensure all licensed or certified staff are privileged and proctored as deemed appropriate. Verify and maintain the credentials of healthcare providers ensuring compliance with industry standards. Work closely with the Sr. Medical Staff Director and make recommendations to improve credentialing and privileging processes. Maintain the MD-Staff credentialing software system, ensuring accuracy and timely information. Notify all health plan entities of any provider change such as termination or update in business address. Work with the Provider Enrollment Specialist and ensure all health plan enrollments are processed. Querying National Practitioner Data Bank (NPDB) for OCLPs at initial and/or during re-appointment. Communicate with providers, staff, and other stakeholders to address inquiries and resolve issues. Escalate all non-compliance with licensure, certification, and re-appointment. Analyze verification documents to identify discrepancies or inconsistencies. Identify errors, omissions, or incongruencies in provider credentialing information. Investigate complaints against providers. Maintain current ProAssurance malpractice certificates and secondary non TrueCare liability insurance. Ensure that credentialing practices adhere to organizational standards, NCQA, state or other regulatory agency guidelines. Track and monitor credentialing deadlines, ensuring timely renewals and compliance. Providing guidance to other credentialing staff. Qualifications: Associate's degree in Business, Healthcare Administration or related field. 4 to 5 years' experience with the credentialing and privileging process for licensed independent providers (LIPs). Strong organizational skills and attention to detail. Possesses solid working knowledge of subject matter. Experience with primary source verifications and collections of credentialing and privileging documentation. Preferred Qualifications: Bachelor's Degree preferred. MD-Staff Credentialing Software knowledge. Certified Provider Credentialing Specialist (CPCS). Experience in healthcare or working in a Federally Qualified Health Center. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $29.99 - $43.48 on an hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 29.99-43.48 Hourly Wage PI936d436cad0b-0034
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/06/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
03/04/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000-143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
03/01/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
03/01/2026
Full time
Description Summary: The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight. Responsibilities: Acts as primary representation in phases of implementation including build, configuration, testing, go-live support, and optimization. Serves as escalation for the focus area in the support and optimization of team activities. Demonstrates leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders. Ensures team members adhere to quality standards. Demonstrates an expert level of application understanding, and applies expertise to help meet customer goals and outcomes and set standards. Able to influence operational and clinical project outcomes. Coaches team members to tackle new problems using experimentation, including successes and failure experiences. Inspire creative problem solving beyond standard recommendations and practice. Applies expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately documents, discusses, and identifies dependencies with project team members and stakeholders. Prepares and provides clear and organized project status reporting to all stakeholders. Coordinates team members to gather information and prepare organized, consistent, and accurate reporting. Escalates issues appropriately through the chain of command. Leads process and requirement analysis, including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. Develops business relationships with key client administrators based on trust. Leverages relationships to gain new project insight and new business opportunities for the Portfolio team. Identifies potential areas of conflict or roadblocks and works with appropriate leadership to remove or resolve. Organizes and distributes work load to ensure deliverables meet customer expectations; Mentor assigned Analysts; Facilitates cross training of team members. Proactively escalates issues and/or concerns with customer/system service expectations. Maintains knowledge of Epic including Nova release notes, User Forum, Galaxy, and other documentation published through the Epic User Web. Able to independently understand, analyze, and communicate complex integrated design and configuration. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration. Works collaboratively with application and compliance teams to design system processes. Acts as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines. Leads the focus area workgroups, providing oversight for related processes. Manages communication between the application teams as appropriate; facilitates application and cross-application work sessions. Strong communicator able to adapt message from baseline project team members to senior leadership. Independently develops internal and external communication and articulates project strategy ideas. Ability to coach in a positive and constructive way to increase self-awareness in others. Demonstrates highest ability to produce design, configuration and deliverables for executive leadership with no superior review. Manages large and/or sensitive projects/requests throughout the project lifecycle. Works collaboratively with all team members to assign tasks, provides oversight and guidance to lower-level staff. Develop and maintain documentation, remain informed of the latest features and functionality to enhance the focus area to gain efficiency. Maintains expert knowledge of all technologies applicable to specific job responsibilities. Work with Application teams including Application Development, and Business Process Owners to design, develop, and maintain application aspects within prescribed policies and requirements. Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise. Leads and coordinates across applications for high impact vendor changes. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Proactively plans projects and tasks across applications. Performs other duties as assigned. Requirements: Education/Skills Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience 5-7 years of experience within supported healthcare, business, or information systems Supervisory experience preferred Preferred 2+ years project management experience or equivalent Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project Regularly serves as mentor or knowledge resource to peers across community May have functional supervision responsibilities of other team members May provide input into performance reviews and corrective actions for team members May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues Works in a team setting, sharing information and assisting other junior team members Possesses and demonstrates detailed healthcare knowledge and systems expertise Excellent project management and communication skills, both verbal and written Able to independently coordinate and lead projects Licenses, Registrations, or Certifications Associated certifications on area of focus, preferred For Epic Analysts:Must be proficient in the assigned Epic module or certified upon employment date. Certifications or Proficiencies must stay current by maintaining new version training. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time
03/01/2026
Full time
Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Responsibilities: Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements. Collaborates across project borders with other teams. Thinks outside the box and proposes practical solutions to issues. Provides oversight and project management to assigned tasks. Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams, while proactively working to improve and obtain new expertise in application/system in assigned areas. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources. Thorough knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations. Able to clearly articulate complex design, configuration issues to end users and project stakeholders. Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Contributes to strategy discussions by identifying options with associated pros and cons with team members. Facilitates making timely decisions; makes sound decisions even in the absence of complete information. Recognizes when a quick 80% resolution will suffice. Adhere to organization standards for system configuration and change control. Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members. Collaborate and develop strong relationships with end user communities, customers and business partners. Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes. Coordinates code changes with appropriate vendor related to financial and business application issues. Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues. Share industry best practices from vendors with Operational Leaders. Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Follows strict change management processes ensuring proper approval, testing, and validation of system changes. Written documentation delivered to end users and leadership shows consistency and attentive review. Is a team player and able to proactively communicate issues and concepts to project leadership. Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers. Associate is sensitive and aware of how others perceive them and take care to ensure smooth and effective working relationships and environments. Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned. Ensure the services that he/she provides contribute to the successful accomplishment of the primary mission of the department. Escalates when SLAs are breached or appropriate vendor action is not occurring. May be required to travel to perform duties. May be required to work additional hours as needed during critical problems. Assist in preparation and conducting of continuing formal or informal training session for users and co-workers. Identifies and seizes new opportunities, displays can-do attitude in good and bad times and steps up to handle tough issues. Performs other duties as assigned. Requirements: Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ Years of experience 2+ years within healthcare, business, or information systems Solves moderate incidents without direction Develops new functionality for requests with little direction Works in a team setting, sharing information and assisting other junior level team members Possesses detailed healthcare knowledge and systems expertise Makes decisions regarding own work on primarily routine cases Works under minimal supervision, uses independent judgment requiring analysis of variable factors Collaborates with senior team members to develop approaches and solutions Mentors and may train team members within own functional or application Associated certifications on area of focus, preferred For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date) Certifications or Proficiencies must stay current by maintaining new version training Work Type: Full Time
Create Your Own Schedule - Incredible Supply Chain Analyst Opportunity This Jobot Consulting Job is hosted by: Anna Burk Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $30 - $45 per hour A bit about us: We are an established, globally active energy infrastructure organization dedicated to delivering reliable, customized power solutions that support critical operations across industrial, municipal, and commercial environments. Our work focuses on developing, owning, and operating distributed energy systems that integrate a mix of conventional, renewable, and hybrid technologies to meet evolving performance, sustainability, and resilience goals. Why join us? With a strong foundation in safety, operational excellence, and practical innovation, we partner closely with customers to design solutions tailored to real-world needs while fostering a collaborative, hands-on culture for our employees. Team members benefit from exposure to diverse projects, opportunities for professional growth and ownership, and a supportive environment that values initiative, integrity, and balanced performance. Job Details Function: Supply Chain & Operations Location: East Lansing, MI (On-Site Engagement) Engagement Type: Full-Time Contract 9+ Month Project Assignment Reporting Relationship: Supply Chain Program Leadership Engagement Overview: An established, multi-site industrial organization is undertaking a structured compliance initiative aligned with federal incentive qualification requirements. The organization is seeking a highly analytical Supply Chain Project Consultant to lead the validation, reconciliation, and documentation of operational and vendor activity across several production environments. This engagement is best suited for a professional who thrives in project-based environments, enjoys reconstructing operational narratives from complex data sources, and can translate detailed findings into clear, audit-ready documentation. The consultant will serve as a key contributor in ensuring data integrity, strengthening documentation practices, and building repeatable processes that support long-term compliance readiness. Scope of Work: The consultant will partner cross-functionally with Operations, Supply Chain, Finance, and external vendors to validate historical activity and ensure alignment between site-level execution and required reporting standards. Key Responsibilities: Conduct structured reviews of site-level documentation, including access records, work logs, maintenance reports, and supporting operational data. Reconstruct timelines to validate: Which vendors performed services. Labor activity associated with specific workstreams. Duration, scope, and nature of on-site work (with emphasis on repair and maintenance events). Investigate incomplete or inconsistent records through direct engagement with internal stakeholders and third-party partners. Utilize project-specific tracking tools to organize, validate, and maintain compliance-related datasets. Perform detailed data analysis to identify anomalies, risk areas, and opportunities to improve documentation accuracy. Synthesize findings into clear summaries for leadership review and decision support. Develop process documentation and recommended standard operating procedures to enable scalability and future program continuity. Maintain proactive communication across stakeholder groups to ensure alignment and timely resolution of open items. Ensure adherence to workplace safety expectations and organizational compliance standards throughout the engagement. Provide ad hoc analytical and operational support as required to achieve project objectives. Ideal Consultant Profile: This role requires a blend of operational fluency, forensic-level attention to detail, and the ability to translate fragmented information into defensible business records. Core Capabilities: Advanced Microsoft Excel proficiency, including data manipulation, pivot tables, lookup functions, and dataset validation. Demonstrated experience analyzing large volumes of unstructured or historical operational data. Strong business judgment with the ability to identify inconsistencies and drive resolution independently. Excellent written and verbal communication skills, with the ability to present findings clearly to non-technical stakeholders. Highly organized, methodical, and comfortable managing document-intensive workflows. Ability to work on-site, interface directly with facility teams, and navigate operational environments. Preferred Experience: Background in Supply Chain, Procurement, Operations, or Industrial/Manufacturing environments. Familiarity with transactional documentation such as Purchase Orders, vendor contracts, invoices, and scopes of work. Prior experience supporting compliance reviews, audit preparation, or data integrity initiatives. Exposure to project-based consulting or continuous improvement environments is strongly valued. Engagement Impact: This project plays a meaningful role in strengthening operational transparency and establishing disciplined documentation practices across multiple facilities. The consultant's work will directly contribute to the organization's ability to substantiate program eligibility while building a framework for future compliance initiatives. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
02/28/2026
Full time
Create Your Own Schedule - Incredible Supply Chain Analyst Opportunity This Jobot Consulting Job is hosted by: Anna Burk Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $30 - $45 per hour A bit about us: We are an established, globally active energy infrastructure organization dedicated to delivering reliable, customized power solutions that support critical operations across industrial, municipal, and commercial environments. Our work focuses on developing, owning, and operating distributed energy systems that integrate a mix of conventional, renewable, and hybrid technologies to meet evolving performance, sustainability, and resilience goals. Why join us? With a strong foundation in safety, operational excellence, and practical innovation, we partner closely with customers to design solutions tailored to real-world needs while fostering a collaborative, hands-on culture for our employees. Team members benefit from exposure to diverse projects, opportunities for professional growth and ownership, and a supportive environment that values initiative, integrity, and balanced performance. Job Details Function: Supply Chain & Operations Location: East Lansing, MI (On-Site Engagement) Engagement Type: Full-Time Contract 9+ Month Project Assignment Reporting Relationship: Supply Chain Program Leadership Engagement Overview: An established, multi-site industrial organization is undertaking a structured compliance initiative aligned with federal incentive qualification requirements. The organization is seeking a highly analytical Supply Chain Project Consultant to lead the validation, reconciliation, and documentation of operational and vendor activity across several production environments. This engagement is best suited for a professional who thrives in project-based environments, enjoys reconstructing operational narratives from complex data sources, and can translate detailed findings into clear, audit-ready documentation. The consultant will serve as a key contributor in ensuring data integrity, strengthening documentation practices, and building repeatable processes that support long-term compliance readiness. Scope of Work: The consultant will partner cross-functionally with Operations, Supply Chain, Finance, and external vendors to validate historical activity and ensure alignment between site-level execution and required reporting standards. Key Responsibilities: Conduct structured reviews of site-level documentation, including access records, work logs, maintenance reports, and supporting operational data. Reconstruct timelines to validate: Which vendors performed services. Labor activity associated with specific workstreams. Duration, scope, and nature of on-site work (with emphasis on repair and maintenance events). Investigate incomplete or inconsistent records through direct engagement with internal stakeholders and third-party partners. Utilize project-specific tracking tools to organize, validate, and maintain compliance-related datasets. Perform detailed data analysis to identify anomalies, risk areas, and opportunities to improve documentation accuracy. Synthesize findings into clear summaries for leadership review and decision support. Develop process documentation and recommended standard operating procedures to enable scalability and future program continuity. Maintain proactive communication across stakeholder groups to ensure alignment and timely resolution of open items. Ensure adherence to workplace safety expectations and organizational compliance standards throughout the engagement. Provide ad hoc analytical and operational support as required to achieve project objectives. Ideal Consultant Profile: This role requires a blend of operational fluency, forensic-level attention to detail, and the ability to translate fragmented information into defensible business records. Core Capabilities: Advanced Microsoft Excel proficiency, including data manipulation, pivot tables, lookup functions, and dataset validation. Demonstrated experience analyzing large volumes of unstructured or historical operational data. Strong business judgment with the ability to identify inconsistencies and drive resolution independently. Excellent written and verbal communication skills, with the ability to present findings clearly to non-technical stakeholders. Highly organized, methodical, and comfortable managing document-intensive workflows. Ability to work on-site, interface directly with facility teams, and navigate operational environments. Preferred Experience: Background in Supply Chain, Procurement, Operations, or Industrial/Manufacturing environments. Familiarity with transactional documentation such as Purchase Orders, vendor contracts, invoices, and scopes of work. Prior experience supporting compliance reviews, audit preparation, or data integrity initiatives. Exposure to project-based consulting or continuous improvement environments is strongly valued. Engagement Impact: This project plays a meaningful role in strengthening operational transparency and establishing disciplined documentation practices across multiple facilities. The consultant's work will directly contribute to the organization's ability to substantiate program eligibility while building a framework for future compliance initiatives. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Fast career growth, hybrid schedule, M&A and investments This Jobot Job is hosted by: Sheldon Collins Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $80,000 - $85,000 per year A bit about us: Our client is a large growing real estate and transportation company. Why join us? Hybrid schedule Excellent benefits 401K match Career growth and fast promotion track Job Details Our client is seeking a skilled Strategic Research Analyst to support business growth and strategic investment initiatives. This role involves conducting in-depth market and industry research, financial analysis, and opportunity assessment to guide business development, partnerships, and M&A activities. The ideal candidate is analytical, resourceful, and adept at turning complex data into clear insights that drive high-impact decisions. Key Responsibilities Conduct comprehensive research on industries, companies, markets, and potential investment targets to identify growth opportunities. Build detailed financial and operational models to support underwriting, valuation, and due diligence efforts. Analyze financial statements, competitive landscapes, and emerging trends to inform strategic initiatives. Develop and present executive-level reports and recommendations that support business expansion, acquisitions, and strategic partnerships. Use qualitative and quantitative research techniques-including scenario planning, forecasting, and competitive intelligence-to solve complex business challenges. Create and maintain decision-support tools such as market assessments, utilization models, and industry profiles. Apply structured problem-solving and hypothesis-driven analysis to evaluate strategic questions and investment opportunities. Qualifications Bachelor's degree in Finance, Business, Economics, or a related field. 2-4 years' experience in equity research, investment banking, corporate development, or investment management. Strong analytical and financial modeling skills with a solid grasp of valuation, forecasting, and discounted cash flow concepts. Proven ability to extract insights from diverse data sources and communicate findings effectively through Excel and PowerPoint. Excellent critical thinking and problem-solving abilities; comfortable managing complex projects independently. Exceptional attention to detail, organizational skills, and time management. Strong verbal and written communication skills with the ability to convey insights to senior leadership. Proficient in Microsoft Office Suite; advanced Excel skills required. Demonstrated integrity, initiative, and adaptability in a fast-paced environment. Preferred Experience Exposure to industries such as transportation, logistics, real estate, manufacturing, or energy. MBA or advanced degree in a related field. Familiarity with GIS tools or mapping software. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
02/26/2026
Full time
Fast career growth, hybrid schedule, M&A and investments This Jobot Job is hosted by: Sheldon Collins Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $80,000 - $85,000 per year A bit about us: Our client is a large growing real estate and transportation company. Why join us? Hybrid schedule Excellent benefits 401K match Career growth and fast promotion track Job Details Our client is seeking a skilled Strategic Research Analyst to support business growth and strategic investment initiatives. This role involves conducting in-depth market and industry research, financial analysis, and opportunity assessment to guide business development, partnerships, and M&A activities. The ideal candidate is analytical, resourceful, and adept at turning complex data into clear insights that drive high-impact decisions. Key Responsibilities Conduct comprehensive research on industries, companies, markets, and potential investment targets to identify growth opportunities. Build detailed financial and operational models to support underwriting, valuation, and due diligence efforts. Analyze financial statements, competitive landscapes, and emerging trends to inform strategic initiatives. Develop and present executive-level reports and recommendations that support business expansion, acquisitions, and strategic partnerships. Use qualitative and quantitative research techniques-including scenario planning, forecasting, and competitive intelligence-to solve complex business challenges. Create and maintain decision-support tools such as market assessments, utilization models, and industry profiles. Apply structured problem-solving and hypothesis-driven analysis to evaluate strategic questions and investment opportunities. Qualifications Bachelor's degree in Finance, Business, Economics, or a related field. 2-4 years' experience in equity research, investment banking, corporate development, or investment management. Strong analytical and financial modeling skills with a solid grasp of valuation, forecasting, and discounted cash flow concepts. Proven ability to extract insights from diverse data sources and communicate findings effectively through Excel and PowerPoint. Excellent critical thinking and problem-solving abilities; comfortable managing complex projects independently. Exceptional attention to detail, organizational skills, and time management. Strong verbal and written communication skills with the ability to convey insights to senior leadership. Proficient in Microsoft Office Suite; advanced Excel skills required. Demonstrated integrity, initiative, and adaptability in a fast-paced environment. Preferred Experience Exposure to industries such as transportation, logistics, real estate, manufacturing, or energy. MBA or advanced degree in a related field. Familiarity with GIS tools or mapping software. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
About Vantage Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships. Vantage Deluxe World Travel is a $300 million, state-of-the-art direct marketer of travel to the affluent mature market. When you join the Vantage team you become part of a global company, headquartered in Boston, with eight regional offices around the world. Our worldwide teams work together to provide exciting, culturally enriching travel programs to destinations on all seven continents, including on our European river cruise fleet. Since 1983, more than 400,000 travelers have joined us to see the world. Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. Vantage’s workplace culture is fun, collaborative, and meaningful. Our associates are fueled by the tangible results of delivering memorable and life-changing journeys while working collaboratively across the globe. Our associates don’t just help others travel, but we enable them to experience the Vantage Travel difference with several opportunities to explore the globe on a Vantage journey, too! Alongside free annual international travel opportunities, we recognize the hard work of our global associates with a competitive benefits package, flexibility, and myriad wellness options. Our convenient location next to TD Garden and North Station puts associates in the heart of world-class downtown Boston and just steps from a major transit hub convenient for city dwellers and commuters alike. Some of our benefits include:
Your choice of employer-subsidized medical plans, as well as comprehensive dental and vision plans
3 weeks of vacation time to start, 10 paid holidays, 5 sick days, and 3 personal days
401K with generous employer match
Tuition Assistance Program
Telecommuting and flexible work arrangements depending on position
Free international travel opportunities for associates, plus 25% discount on all trips for the associate and their family and personal airline ticket discounts
90% subsidy on MBTA passes inside of Boston and up to 50% subsidy on commuter rail passes
Wellness program offering weekly fresh fruit delivery, on-site fitness center with Peloton bikes and lockers, weight loss benefits, and discounts on fitness boot camps and personal training Financial Analyst: We envision the right candidate for the role growing in their capacity to take ownership of processes themselves and expand the capabilities that the department can offer. Reporting to the Director of Financial Planning, the Financial Planning Analyst will be integral in the running of operational and financial reporting, creating new analytics to help the company run as efficiently and effectively as possible, as well as help to automate processes currently in place. To be successful in this position, strong quantitative skills and keen attention to details are crucial. This company is run by the numbers and strictly adheres to weekly reporting and holding associates accountable to their numbers. This is not a remote position. Job Responsibilities:
Support the Senior Director of FP&A and CFO with the preparation of budgets and forecasts and provide process documentation and oversight for the worldwide operations
Help manage the weekly rolling-multiyear budgets and forecasting process
Create the PowerPoint decks and underlying financial and operational models for our weekly management meetings and monthly off site meeting
Update and maintain point in time operational reports to track inventory, pace, trip extensions, airfare, cancellations etc.
Maintain the data uploads to ensure our systems have accurate information
Build and maintain reporting for Deferred and Direct Marketing
Data analysis and interpretation of results
Assurance of data integrity, accuracy, and consistency
Help Director of FP&A with the reporting automation plan to start integrating established analytics into a new Business Intelligence system
The FP&A team provides support to the company at large, so tasks can vary depending on business need
Qualifications:
We are looking for an energetic and diligent Financial Planning Analyst to join our growing Financial Planning team
Strong quantitative, analytical, critical thinking and problem solving skills
Ability to analyze and synthesize data in a concise and clear manner
We prefer six (6) to nine (9) years of Corporate Strategy, Financial Planning, Accounting, or Investment Banking experience. A bachelor’s degree in business, finance, accounting, economics, or another quantitative related field from a top university
Ability to work independently and handle multiple and complex tasks at once, while delivering accurate results in quick time frames
Advanced technical and financial acumen: proficiency in Excel is required for the role, prior SQL and Dax/PowerBI knowledge is preferable.
Financial literacy and understanding of financial statements
Excellent communication skills in both oral and written settings
06/23/2020
Full time
About Vantage Since 1983, Vantage Deluxe World Travel develops and delivers memorable travel journeys on seven continents whether on land, riverboats or small ships. Vantage Deluxe World Travel is a $300 million, state-of-the-art direct marketer of travel to the affluent mature market. When you join the Vantage team you become part of a global company, headquartered in Boston, with eight regional offices around the world. Our worldwide teams work together to provide exciting, culturally enriching travel programs to destinations on all seven continents, including on our European river cruise fleet. Since 1983, more than 400,000 travelers have joined us to see the world. Vantage Deluxe World Travel is the leader in adventure travel for thirty-five years. Vantage’s workplace culture is fun, collaborative, and meaningful. Our associates are fueled by the tangible results of delivering memorable and life-changing journeys while working collaboratively across the globe. Our associates don’t just help others travel, but we enable them to experience the Vantage Travel difference with several opportunities to explore the globe on a Vantage journey, too! Alongside free annual international travel opportunities, we recognize the hard work of our global associates with a competitive benefits package, flexibility, and myriad wellness options. Our convenient location next to TD Garden and North Station puts associates in the heart of world-class downtown Boston and just steps from a major transit hub convenient for city dwellers and commuters alike. Some of our benefits include:
Your choice of employer-subsidized medical plans, as well as comprehensive dental and vision plans
3 weeks of vacation time to start, 10 paid holidays, 5 sick days, and 3 personal days
401K with generous employer match
Tuition Assistance Program
Telecommuting and flexible work arrangements depending on position
Free international travel opportunities for associates, plus 25% discount on all trips for the associate and their family and personal airline ticket discounts
90% subsidy on MBTA passes inside of Boston and up to 50% subsidy on commuter rail passes
Wellness program offering weekly fresh fruit delivery, on-site fitness center with Peloton bikes and lockers, weight loss benefits, and discounts on fitness boot camps and personal training Financial Analyst: We envision the right candidate for the role growing in their capacity to take ownership of processes themselves and expand the capabilities that the department can offer. Reporting to the Director of Financial Planning, the Financial Planning Analyst will be integral in the running of operational and financial reporting, creating new analytics to help the company run as efficiently and effectively as possible, as well as help to automate processes currently in place. To be successful in this position, strong quantitative skills and keen attention to details are crucial. This company is run by the numbers and strictly adheres to weekly reporting and holding associates accountable to their numbers. This is not a remote position. Job Responsibilities:
Support the Senior Director of FP&A and CFO with the preparation of budgets and forecasts and provide process documentation and oversight for the worldwide operations
Help manage the weekly rolling-multiyear budgets and forecasting process
Create the PowerPoint decks and underlying financial and operational models for our weekly management meetings and monthly off site meeting
Update and maintain point in time operational reports to track inventory, pace, trip extensions, airfare, cancellations etc.
Maintain the data uploads to ensure our systems have accurate information
Build and maintain reporting for Deferred and Direct Marketing
Data analysis and interpretation of results
Assurance of data integrity, accuracy, and consistency
Help Director of FP&A with the reporting automation plan to start integrating established analytics into a new Business Intelligence system
The FP&A team provides support to the company at large, so tasks can vary depending on business need
Qualifications:
We are looking for an energetic and diligent Financial Planning Analyst to join our growing Financial Planning team
Strong quantitative, analytical, critical thinking and problem solving skills
Ability to analyze and synthesize data in a concise and clear manner
We prefer six (6) to nine (9) years of Corporate Strategy, Financial Planning, Accounting, or Investment Banking experience. A bachelor’s degree in business, finance, accounting, economics, or another quantitative related field from a top university
Ability to work independently and handle multiple and complex tasks at once, while delivering accurate results in quick time frames
Advanced technical and financial acumen: proficiency in Excel is required for the role, prior SQL and Dax/PowerBI knowledge is preferable.
Financial literacy and understanding of financial statements
Excellent communication skills in both oral and written settings
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
06/20/2020
Full time
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
