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Small Farms Advisor(AP 23-17)
University of California Agriculture and Natural Resources Fresno, California
Small Farms Advisor(AP 23-17) University of California Agriculture and Natural Resources Application Window Open date: November 14, 2025 Next review date: Tuesday, Jan 6, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) offers a unique recruitment opportunity for a UC Cooperative Extension (UCCE) Small Farms Advisor. The Small Farms Advisor will conduct an integrated program of extension and applied research to support economic viability and sustainable production for small-scale farms in Fresno and Madera Counties. This position will support a clientele of specialty crop producers on small-scale and diversified farms, including limited-resource and beginning farmers growing unique crops for direct and niche markets including farmers markets, specialty wholesale markets, aggregation hubs, and roadside stands. Crops include a wide variety of vegetables, fruits, and herbs as well as tropical and subtropical crops grown on small acreages, such as Asian specialty vegetables and herbs, strawberries, caneberries, emerging crops such as moringa, and small-acreage fruits such as jujube and guava. These crops are often grown in diversified production systems, include both conventional and organic production, and are sold at culturally specific niche markets and/or contribute to food security for diverse urban and rural communities. While there is no defined limit for acreage, most farms covered by this position are 80 acres or less, with the majority under 50 acres, and target their produce towards alternative markets. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. By working and living among those we serve, UC ANR expands the University of California's reach to engage all people and communities in California, ensuring equal access to the UC system. Location Headquarters: The position will be headquartered in Fresno County, 550 E. Shaw Avenue, Suite 210 B, Fresno, CA 93710. Position Details The Small Farms Advisor will address critical issues related to sustainable crop production, economics and marketing, and compliance with regulatory programs and requirements including food safety, labor, pesticide use, nitrogen fertilizer use, and groundwater management. Support for small-scale growers will include field consultations, problem solving, and technical assistance in addition to applied research. This position is part of the UC ANR Small Farms Network and includes ongoing collaboration with statewide efforts providing technical assistance for small farms with access to resources, regulatory compliance, on-farm production, marketing and business support, and climate smart agriculture. The Small Farms Advisor will also provide expertise in nutrient management, irrigation, and integrated pest management, including through collaborations developed with other UCCE advisors and specialists, UC faculty, and private industry representatives. An existing team of several staff providing education, technical assistance, and applied research support is available to support the goals of this position through current externally funded projects. The advisor will develop and implement an applied research program to provide science-based solutions for small-scale, diversified, limited-resource, beginning, and underserved growers, address current and emerging issues in production, economics, and policy, and promote local and regional problem solving. The applied research program will be based upon a needs assessment and will initially include the ongoing projects for which funding and staff support are already secured. Research collaborations may include partnerships with a variety of campus and county-based colleagues as well as partner organizations. Field research activities may be conducted on private farms and at the nearby Kearney Agricultural Research and Extension Center (KARE). Applied research, extension, technical assistance, and policy communication include extensive collaboration with growers, community-based nonprofit organizations, and public agencies. Small-scale and underserved farmers in Fresno and Madera Counties often have limited resources, and their economic viability can be affected by regulatory requirements with a lack of fit between smaller or diversified farms and regulatory and incentive programs set up for larger farming operations. Research that addresses policy solutions to these challenges is encouraged. Extension education activities include the dissemination of science-based research results and educational information using a variety of methods, including individual consultations, presentations at grower, agency, and industry meetings, workshops, short courses, tailgate meetings, and field demonstrations. Dissemination methods further include radio outreach, collaborations with external partners, publications and newsletters in UC ANR and peer-reviewed journals, public comments and policy papers, technical reports to public agencies, and use of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, and social media), along with specialized and public media outlets. Bilingual outreach in Hmong, Spanish, and other relevant languages is a key component of this position, with language support provided by bilingual staff. The Small Farms Advisor will supervise the Hmong Agricultural Assistant in Fresno County and will supervise and/or provide programmatic guidance to county-based staff in the UC ANR Small Farms Network conducting outreach, education, technical assistance, and research activities. UC ANR Small Farms Network. This is an exciting opportunity to join a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. There is excellent potential for collaborative projects within the UC ANR system. The Small Farms CE Advisor will be a key member of the UC ANR Small Farms Network (SFN), a statewide team of small farms advisors and extension staff under the UC Sustainable Agriculture Research and Education Program (UC SAREP) statewide program and will work closely with the SFN to collaborate on joint efforts and accomplish statewide goals. The Advisor will collaborate with SFN statewide efforts including technical assistance for regulatory compliance, access to resources, integrated pest management, and other statewide programming for small farms and will work with SFN county-based staff and statewide coordinators to enhance resources available to small farms clientele. Counties of Responsibility. This position will be headquartered in the UCCE Fresno County office located in Fresno, California and will support small farms clientele in Fresno and Madera Counties. Reporting Relationship: The Small Farms Advisor reports to the UCCE Fresno-Madera Multi-County Partnership (MCP) County Director and the UC SAREP Associate Director for Small Farms. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree in plant science, crop science, agronomy, plant pathology, entomology, soil science, horticulture, weed science, plant physiology, agroecology, or a related discipline in the agricultural sciences, or in agricultural economics, is required at the time of appointment. Key Qualifications Demonstrated ability in applied agricultural research and extension methods applicable to the clientele, crops, and production systems for the position. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience in program and/or personnel management. Ability to plan, implement, and evaluate educational and outreach programing. Ability to conduct data analysis and publish applied research. Ability and means to travel on a flexible schedule as needed . click apply for full job details
12/06/2025
Full time
Small Farms Advisor(AP 23-17) University of California Agriculture and Natural Resources Application Window Open date: November 14, 2025 Next review date: Tuesday, Jan 6, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) offers a unique recruitment opportunity for a UC Cooperative Extension (UCCE) Small Farms Advisor. The Small Farms Advisor will conduct an integrated program of extension and applied research to support economic viability and sustainable production for small-scale farms in Fresno and Madera Counties. This position will support a clientele of specialty crop producers on small-scale and diversified farms, including limited-resource and beginning farmers growing unique crops for direct and niche markets including farmers markets, specialty wholesale markets, aggregation hubs, and roadside stands. Crops include a wide variety of vegetables, fruits, and herbs as well as tropical and subtropical crops grown on small acreages, such as Asian specialty vegetables and herbs, strawberries, caneberries, emerging crops such as moringa, and small-acreage fruits such as jujube and guava. These crops are often grown in diversified production systems, include both conventional and organic production, and are sold at culturally specific niche markets and/or contribute to food security for diverse urban and rural communities. While there is no defined limit for acreage, most farms covered by this position are 80 acres or less, with the majority under 50 acres, and target their produce towards alternative markets. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. By working and living among those we serve, UC ANR expands the University of California's reach to engage all people and communities in California, ensuring equal access to the UC system. Location Headquarters: The position will be headquartered in Fresno County, 550 E. Shaw Avenue, Suite 210 B, Fresno, CA 93710. Position Details The Small Farms Advisor will address critical issues related to sustainable crop production, economics and marketing, and compliance with regulatory programs and requirements including food safety, labor, pesticide use, nitrogen fertilizer use, and groundwater management. Support for small-scale growers will include field consultations, problem solving, and technical assistance in addition to applied research. This position is part of the UC ANR Small Farms Network and includes ongoing collaboration with statewide efforts providing technical assistance for small farms with access to resources, regulatory compliance, on-farm production, marketing and business support, and climate smart agriculture. The Small Farms Advisor will also provide expertise in nutrient management, irrigation, and integrated pest management, including through collaborations developed with other UCCE advisors and specialists, UC faculty, and private industry representatives. An existing team of several staff providing education, technical assistance, and applied research support is available to support the goals of this position through current externally funded projects. The advisor will develop and implement an applied research program to provide science-based solutions for small-scale, diversified, limited-resource, beginning, and underserved growers, address current and emerging issues in production, economics, and policy, and promote local and regional problem solving. The applied research program will be based upon a needs assessment and will initially include the ongoing projects for which funding and staff support are already secured. Research collaborations may include partnerships with a variety of campus and county-based colleagues as well as partner organizations. Field research activities may be conducted on private farms and at the nearby Kearney Agricultural Research and Extension Center (KARE). Applied research, extension, technical assistance, and policy communication include extensive collaboration with growers, community-based nonprofit organizations, and public agencies. Small-scale and underserved farmers in Fresno and Madera Counties often have limited resources, and their economic viability can be affected by regulatory requirements with a lack of fit between smaller or diversified farms and regulatory and incentive programs set up for larger farming operations. Research that addresses policy solutions to these challenges is encouraged. Extension education activities include the dissemination of science-based research results and educational information using a variety of methods, including individual consultations, presentations at grower, agency, and industry meetings, workshops, short courses, tailgate meetings, and field demonstrations. Dissemination methods further include radio outreach, collaborations with external partners, publications and newsletters in UC ANR and peer-reviewed journals, public comments and policy papers, technical reports to public agencies, and use of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, and social media), along with specialized and public media outlets. Bilingual outreach in Hmong, Spanish, and other relevant languages is a key component of this position, with language support provided by bilingual staff. The Small Farms Advisor will supervise the Hmong Agricultural Assistant in Fresno County and will supervise and/or provide programmatic guidance to county-based staff in the UC ANR Small Farms Network conducting outreach, education, technical assistance, and research activities. UC ANR Small Farms Network. This is an exciting opportunity to join a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. There is excellent potential for collaborative projects within the UC ANR system. The Small Farms CE Advisor will be a key member of the UC ANR Small Farms Network (SFN), a statewide team of small farms advisors and extension staff under the UC Sustainable Agriculture Research and Education Program (UC SAREP) statewide program and will work closely with the SFN to collaborate on joint efforts and accomplish statewide goals. The Advisor will collaborate with SFN statewide efforts including technical assistance for regulatory compliance, access to resources, integrated pest management, and other statewide programming for small farms and will work with SFN county-based staff and statewide coordinators to enhance resources available to small farms clientele. Counties of Responsibility. This position will be headquartered in the UCCE Fresno County office located in Fresno, California and will support small farms clientele in Fresno and Madera Counties. Reporting Relationship: The Small Farms Advisor reports to the UCCE Fresno-Madera Multi-County Partnership (MCP) County Director and the UC SAREP Associate Director for Small Farms. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree in plant science, crop science, agronomy, plant pathology, entomology, soil science, horticulture, weed science, plant physiology, agroecology, or a related discipline in the agricultural sciences, or in agricultural economics, is required at the time of appointment. Key Qualifications Demonstrated ability in applied agricultural research and extension methods applicable to the clientele, crops, and production systems for the position. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience in program and/or personnel management. Ability to plan, implement, and evaluate educational and outreach programing. Ability to conduct data analysis and publish applied research. Ability and means to travel on a flexible schedule as needed . click apply for full job details
Small Farms Advisor(AP 23-17)
University of California Agriculture and Natural Resources Fresno, California
Small Farms Advisor(AP 23-17) University of California Agriculture and Natural Resources Application Window Open date: November 14, 2025 Next review date: Tuesday, Jan 6, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) offers a unique recruitment opportunity for a UC Cooperative Extension (UCCE) Small Farms Advisor. The Small Farms Advisor will conduct an integrated program of extension and applied research to support economic viability and sustainable production for small-scale farms in Fresno and Madera Counties. This position will support a clientele of specialty crop producers on small-scale and diversified farms, including limited-resource and beginning farmers growing unique crops for direct and niche markets including farmers markets, specialty wholesale markets, aggregation hubs, and roadside stands. Crops include a wide variety of vegetables, fruits, and herbs as well as tropical and subtropical crops grown on small acreages, such as Asian specialty vegetables and herbs, strawberries, caneberries, emerging crops such as moringa, and small-acreage fruits such as jujube and guava. These crops are often grown in diversified production systems, include both conventional and organic production, and are sold at culturally specific niche markets and/or contribute to food security for diverse urban and rural communities. While there is no defined limit for acreage, most farms covered by this position are 80 acres or less, with the majority under 50 acres, and target their produce towards alternative markets. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. By working and living among those we serve, UC ANR expands the University of California's reach to engage all people and communities in California, ensuring equal access to the UC system. Location Headquarters: The position will be headquartered in Fresno County, 550 E. Shaw Avenue, Suite 210 B, Fresno, CA 93710. Position Details The Small Farms Advisor will address critical issues related to sustainable crop production, economics and marketing, and compliance with regulatory programs and requirements including food safety, labor, pesticide use, nitrogen fertilizer use, and groundwater management. Support for small-scale growers will include field consultations, problem solving, and technical assistance in addition to applied research. This position is part of the UC ANR Small Farms Network and includes ongoing collaboration with statewide efforts providing technical assistance for small farms with access to resources, regulatory compliance, on-farm production, marketing and business support, and climate smart agriculture. The Small Farms Advisor will also provide expertise in nutrient management, irrigation, and integrated pest management, including through collaborations developed with other UCCE advisors and specialists, UC faculty, and private industry representatives. An existing team of several staff providing education, technical assistance, and applied research support is available to support the goals of this position through current externally funded projects. The advisor will develop and implement an applied research program to provide science-based solutions for small-scale, diversified, limited-resource, beginning, and underserved growers, address current and emerging issues in production, economics, and policy, and promote local and regional problem solving. The applied research program will be based upon a needs assessment and will initially include the ongoing projects for which funding and staff support are already secured. Research collaborations may include partnerships with a variety of campus and county-based colleagues as well as partner organizations. Field research activities may be conducted on private farms and at the nearby Kearney Agricultural Research and Extension Center (KARE). Applied research, extension, technical assistance, and policy communication include extensive collaboration with growers, community-based nonprofit organizations, and public agencies. Small-scale and underserved farmers in Fresno and Madera Counties often have limited resources, and their economic viability can be affected by regulatory requirements with a lack of fit between smaller or diversified farms and regulatory and incentive programs set up for larger farming operations. Research that addresses policy solutions to these challenges is encouraged. Extension education activities include the dissemination of science-based research results and educational information using a variety of methods, including individual consultations, presentations at grower, agency, and industry meetings, workshops, short courses, tailgate meetings, and field demonstrations. Dissemination methods further include radio outreach, collaborations with external partners, publications and newsletters in UC ANR and peer-reviewed journals, public comments and policy papers, technical reports to public agencies, and use of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, and social media), along with specialized and public media outlets. Bilingual outreach in Hmong, Spanish, and other relevant languages is a key component of this position, with language support provided by bilingual staff. The Small Farms Advisor will supervise the Hmong Agricultural Assistant in Fresno County and will supervise and/or provide programmatic guidance to county-based staff in the UC ANR Small Farms Network conducting outreach, education, technical assistance, and research activities. UC ANR Small Farms Network. This is an exciting opportunity to join a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. There is excellent potential for collaborative projects within the UC ANR system. The Small Farms CE Advisor will be a key member of the UC ANR Small Farms Network (SFN), a statewide team of small farms advisors and extension staff under the UC Sustainable Agriculture Research and Education Program (UC SAREP) statewide program and will work closely with the SFN to collaborate on joint efforts and accomplish statewide goals. The Advisor will collaborate with SFN statewide efforts including technical assistance for regulatory compliance, access to resources, integrated pest management, and other statewide programming for small farms and will work with SFN county-based staff and statewide coordinators to enhance resources available to small farms clientele. Counties of Responsibility. This position will be headquartered in the UCCE Fresno County office located in Fresno, California and will support small farms clientele in Fresno and Madera Counties. Reporting Relationship: The Small Farms Advisor reports to the UCCE Fresno-Madera Multi-County Partnership (MCP) County Director and the UC SAREP Associate Director for Small Farms. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree in plant science, crop science, agronomy, plant pathology, entomology, soil science, horticulture, weed science, plant physiology, agroecology, or a related discipline in the agricultural sciences, or in agricultural economics, is required at the time of appointment. Key Qualifications Demonstrated ability in applied agricultural research and extension methods applicable to the clientele, crops, and production systems for the position. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience in program and/or personnel management. Ability to plan, implement, and evaluate educational and outreach programing. Ability to conduct data analysis and publish applied research. Ability and means to travel on a flexible schedule as needed . click apply for full job details
12/06/2025
Full time
Small Farms Advisor(AP 23-17) University of California Agriculture and Natural Resources Application Window Open date: November 14, 2025 Next review date: Tuesday, Jan 6, 2026 at 11:59pm (Pacific Time) Apply by this date to ensure full consideration by the committee. Final date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time) Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled. Position description Position Overview The University of California, Agriculture and Natural Resources (UC ANR) offers a unique recruitment opportunity for a UC Cooperative Extension (UCCE) Small Farms Advisor. The Small Farms Advisor will conduct an integrated program of extension and applied research to support economic viability and sustainable production for small-scale farms in Fresno and Madera Counties. This position will support a clientele of specialty crop producers on small-scale and diversified farms, including limited-resource and beginning farmers growing unique crops for direct and niche markets including farmers markets, specialty wholesale markets, aggregation hubs, and roadside stands. Crops include a wide variety of vegetables, fruits, and herbs as well as tropical and subtropical crops grown on small acreages, such as Asian specialty vegetables and herbs, strawberries, caneberries, emerging crops such as moringa, and small-acreage fruits such as jujube and guava. These crops are often grown in diversified production systems, include both conventional and organic production, and are sold at culturally specific niche markets and/or contribute to food security for diverse urban and rural communities. While there is no defined limit for acreage, most farms covered by this position are 80 acres or less, with the majority under 50 acres, and target their produce towards alternative markets. UCCE Advisors are responsible for applied research and the extension of knowledge. Research activities are applied, needs-based, mission-oriented, and focused on addressing our communities' challenges. Extension activities are educational practices Advisors use to share research results directly with their clientele and communities. Increased knowledge and understanding of science-based research helps to support and promote the adoption of practices and technologies that solve problems. Extension methods may include individual consultations, presentations, organization of educational workshops and short courses, field demonstrations, farm calls, and site visits. Information may also be disseminated via radio outreach, webinars, fact sheets, policy briefs, news blogs, and social media. Publications are expected in various formats, such as newsletters, articles for the popular press, curricula, conference proceedings, and peer-reviewed publications. Successful research and extension programs result in new information that improves knowledge or understanding and adoption of new skills, practices, changed attitudes, policies, and improved environmental, health, agricultural, economic, and/or social conditions. UCCE Advisors are evaluated through an academic advancement system based on four criteria: extending knowledge, applied research and creative activity, professional competence and activity, and University and public service. By working and living among those we serve, UC ANR expands the University of California's reach to engage all people and communities in California, ensuring equal access to the UC system. Location Headquarters: The position will be headquartered in Fresno County, 550 E. Shaw Avenue, Suite 210 B, Fresno, CA 93710. Position Details The Small Farms Advisor will address critical issues related to sustainable crop production, economics and marketing, and compliance with regulatory programs and requirements including food safety, labor, pesticide use, nitrogen fertilizer use, and groundwater management. Support for small-scale growers will include field consultations, problem solving, and technical assistance in addition to applied research. This position is part of the UC ANR Small Farms Network and includes ongoing collaboration with statewide efforts providing technical assistance for small farms with access to resources, regulatory compliance, on-farm production, marketing and business support, and climate smart agriculture. The Small Farms Advisor will also provide expertise in nutrient management, irrigation, and integrated pest management, including through collaborations developed with other UCCE advisors and specialists, UC faculty, and private industry representatives. An existing team of several staff providing education, technical assistance, and applied research support is available to support the goals of this position through current externally funded projects. The advisor will develop and implement an applied research program to provide science-based solutions for small-scale, diversified, limited-resource, beginning, and underserved growers, address current and emerging issues in production, economics, and policy, and promote local and regional problem solving. The applied research program will be based upon a needs assessment and will initially include the ongoing projects for which funding and staff support are already secured. Research collaborations may include partnerships with a variety of campus and county-based colleagues as well as partner organizations. Field research activities may be conducted on private farms and at the nearby Kearney Agricultural Research and Extension Center (KARE). Applied research, extension, technical assistance, and policy communication include extensive collaboration with growers, community-based nonprofit organizations, and public agencies. Small-scale and underserved farmers in Fresno and Madera Counties often have limited resources, and their economic viability can be affected by regulatory requirements with a lack of fit between smaller or diversified farms and regulatory and incentive programs set up for larger farming operations. Research that addresses policy solutions to these challenges is encouraged. Extension education activities include the dissemination of science-based research results and educational information using a variety of methods, including individual consultations, presentations at grower, agency, and industry meetings, workshops, short courses, tailgate meetings, and field demonstrations. Dissemination methods further include radio outreach, collaborations with external partners, publications and newsletters in UC ANR and peer-reviewed journals, public comments and policy papers, technical reports to public agencies, and use of contemporary and emerging electronic tools (such as online learning, web content systems and repositories, and social media), along with specialized and public media outlets. Bilingual outreach in Hmong, Spanish, and other relevant languages is a key component of this position, with language support provided by bilingual staff. The Small Farms Advisor will supervise the Hmong Agricultural Assistant in Fresno County and will supervise and/or provide programmatic guidance to county-based staff in the UC ANR Small Farms Network conducting outreach, education, technical assistance, and research activities. UC ANR Small Farms Network. This is an exciting opportunity to join a team of highly motivated UCCE colleagues who are passionate about their work and are dedicated to making a difference within their communities and throughout California. There is excellent potential for collaborative projects within the UC ANR system. The Small Farms CE Advisor will be a key member of the UC ANR Small Farms Network (SFN), a statewide team of small farms advisors and extension staff under the UC Sustainable Agriculture Research and Education Program (UC SAREP) statewide program and will work closely with the SFN to collaborate on joint efforts and accomplish statewide goals. The Advisor will collaborate with SFN statewide efforts including technical assistance for regulatory compliance, access to resources, integrated pest management, and other statewide programming for small farms and will work with SFN county-based staff and statewide coordinators to enhance resources available to small farms clientele. Counties of Responsibility. This position will be headquartered in the UCCE Fresno County office located in Fresno, California and will support small farms clientele in Fresno and Madera Counties. Reporting Relationship: The Small Farms Advisor reports to the UCCE Fresno-Madera Multi-County Partnership (MCP) County Director and the UC SAREP Associate Director for Small Farms. Qualifications and Skills Required Required Qualifications Education: A minimum of a master's degree in plant science, crop science, agronomy, plant pathology, entomology, soil science, horticulture, weed science, plant physiology, agroecology, or a related discipline in the agricultural sciences, or in agricultural economics, is required at the time of appointment. Key Qualifications Demonstrated ability in applied agricultural research and extension methods applicable to the clientele, crops, and production systems for the position. Experience in conducting applied research in agriculture, horticulture or natural resources. Experience in program and/or personnel management. Ability to plan, implement, and evaluate educational and outreach programing. Ability to conduct data analysis and publish applied research. Ability and means to travel on a flexible schedule as needed . click apply for full job details
Customer Service Representative
Guardiar Ennis, Texas
The Customer Service Representative plays a vital role in ensuring customer satisfaction by delivering timely, accurate, and courteous support across multiple communication channels. This position is responsible for managing customer inquiries, resolving issues, and processing orders efficiently in a fast-paced environment. Serving as the primary point of contact between the company and its customers, the representative fosters positive relationships through clear, professional, and solution-oriented communication. Strong performance in this role contributes directly to customer retention and enhances the company's overall reputation. The ideal candidate demonstrates exceptional multitasking abilities, strong attention to detail, and the capacity to work independently while collaborating effectively with internal teams such as Sales, Operations, Manufacturing, Logistics, and E-Commerce. They are adept at problem-solving and maintain a positive, customer-focused attitude when addressing a wide range of customer needs. Key Responsibilities: Serve as the primary contact for customer inquiries on baseline business, provide order status updates, and issue resolution.Accurately enter and review critical customer orders for non-project-based business, ensuring all required information is complete and correct.Confirm order details with customers, including delivery dates, product specifications, and special instructions.Coordinate with internal departments and external vendors to ensure timely order fulfillment and delivery.Monitor order progress and proactively communicate updates or delays to customers.Handle customer complaints and initiate corrective actions and enter replacement orders as requested by the quality team. Support the issuance of credit memos and sample shipments when needed.Answer incoming calls and emails, directing inquiries to the appropriate team members when necessary.Providing support to visitors and guide them to the appropriate team memberMaintain accurate records of customer interactions, orders, and communications.Assist with general administrative tasks such as filing, scheduling, and preparing materials for customer visits, marketing orders or trade shows. Required Skills & Qualifications: High School Diploma or GED required; associate or bachelor's degree in business or related field is a plus.2-5 years of experience in customer service, order management, or sales support.Strong written and verbal communication skills.High attention to detail and accuracy in data entry.Ability to work independently and manage multiple priorities in a fast-paced environment.Proficiency in Microsoft Office Suite (Excel, Outlook, Word).Familiarity with ERP or order management systems preferred.Able to work from the office as this is not a remote role.Bilingual in English and Spanish is a plus. Key Competencies: Customer-focused mindset with a proactive approach to problem-solving.Organized and efficient with strong time management skills.Team-oriented with a willingness to support others.Confident, assertive, and professional in communication.Able to maintain composure under pressure and meet tight deadlines Compensation details: 20-22 Hourly Wage PIedeac-8944
12/06/2025
Full time
The Customer Service Representative plays a vital role in ensuring customer satisfaction by delivering timely, accurate, and courteous support across multiple communication channels. This position is responsible for managing customer inquiries, resolving issues, and processing orders efficiently in a fast-paced environment. Serving as the primary point of contact between the company and its customers, the representative fosters positive relationships through clear, professional, and solution-oriented communication. Strong performance in this role contributes directly to customer retention and enhances the company's overall reputation. The ideal candidate demonstrates exceptional multitasking abilities, strong attention to detail, and the capacity to work independently while collaborating effectively with internal teams such as Sales, Operations, Manufacturing, Logistics, and E-Commerce. They are adept at problem-solving and maintain a positive, customer-focused attitude when addressing a wide range of customer needs. Key Responsibilities: Serve as the primary contact for customer inquiries on baseline business, provide order status updates, and issue resolution.Accurately enter and review critical customer orders for non-project-based business, ensuring all required information is complete and correct.Confirm order details with customers, including delivery dates, product specifications, and special instructions.Coordinate with internal departments and external vendors to ensure timely order fulfillment and delivery.Monitor order progress and proactively communicate updates or delays to customers.Handle customer complaints and initiate corrective actions and enter replacement orders as requested by the quality team. Support the issuance of credit memos and sample shipments when needed.Answer incoming calls and emails, directing inquiries to the appropriate team members when necessary.Providing support to visitors and guide them to the appropriate team memberMaintain accurate records of customer interactions, orders, and communications.Assist with general administrative tasks such as filing, scheduling, and preparing materials for customer visits, marketing orders or trade shows. Required Skills & Qualifications: High School Diploma or GED required; associate or bachelor's degree in business or related field is a plus.2-5 years of experience in customer service, order management, or sales support.Strong written and verbal communication skills.High attention to detail and accuracy in data entry.Ability to work independently and manage multiple priorities in a fast-paced environment.Proficiency in Microsoft Office Suite (Excel, Outlook, Word).Familiarity with ERP or order management systems preferred.Able to work from the office as this is not a remote role.Bilingual in English and Spanish is a plus. Key Competencies: Customer-focused mindset with a proactive approach to problem-solving.Organized and efficient with strong time management skills.Team-oriented with a willingness to support others.Confident, assertive, and professional in communication.Able to maintain composure under pressure and meet tight deadlines Compensation details: 20-22 Hourly Wage PIedeac-8944
Heritage Bank
Assistant Manager - Branch Banking
Heritage Bank Seattle, Washington
Heritage Bank has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Shoreline Branch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. This position is full-time; 40 hours per week. Typical schedule Monday- Thursday 8:30 a.m. to 5:15 p.m. and Friday 8:30 a.m. to 5:45 p.m. Fully on-site in Shoreline, WA. Base Salary Range $25.47 - $31.83 - $38.20hourly The Role at a Glance: Ensure customer service in the branch is conducted in accordance with the Heritage Bank Service Standards, and staff proactively refers and sells bank products and services based on customer needs. Organize and direct operational workflow to minimize risk and ensure efficient, effective procedures, practices, staff composition and scheduling. Maintain a comprehensive knowledge of products and services, operational policies and procedures and federal and state laws/regulations pertaining to compliance and branch operations. Ensure accuracy and timely completion of audits, certifications, compliance, and reporting. Ensure audit, security, and compliance issues and/or concerns are addressed and resolved in a timely manner. Act as a liaison between branch and support departments. Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards, internal operational and credit controls and follows all operating policies and procedures. Resolve customer questions, concerns and issues in a timely manner to maintain optimal branch performance in service quality, accuracy, efficiency, and manage risk prudently. Make and approve policy and procedure exceptions within assigned limits. Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business. Mentor and train branch staff on service standards to foster growth of new & existing customer relationships. Develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management. Work collaboratively with Management and Human Resources to recommend staffing levels and approve personnel actions such as hiring, terminations, promotions, transfers, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices. Assist management with the development of the quarterly business plan, including sales goals and strategies to ensure maximum profitability. Actively manage the income and expense budget(s) for assigned branch. May assist with the annual budgeting process. Assist as back up for CSA and FSA positions, as needed. Assist management with the successful implementation of marketing and promotional programs for new products and services. Represent the Bank in the local community through involvement in professional organizations, activities, and by attending civic and community group meetings and events. Monitor supplies, furniture, equipment and security levels ensuring the efficient operation of the branch. Monitor the physical appearance and condition of the branch and report needed improvements to the Facilities Department. Ensure Bank activities are performed in compliance with Bank's Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners. Maintain proficient knowledge of, and ensure bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility. Core Skills and Qualifications: High School diploma or equivalent - required. Associates degree or higher - preferred. 3+ years' recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry - required. Equivalent combination of education and experience may be considered. Proven ability to provide professional, responsive customer service; with strong customer service delivery and relationship selling skills. Strong listening, verbal, written, and telephone etiquette business communication skills, including effective questioning strategies and presentation skills; with the ability to read, write, speak, and understand English well. Bilingual in English and Spanish preferred but not required. Strong leadership and managerial skills are required to manage, motivate, and develop a team, and monitor workflow and schedules. Employee development, performance management, training and employee counseling skills are essential. Demonstrated ability to train employees in customer service, sales, operations, compliance and product knowledge. In-depth working knowledge of all retail job functions, paying/receiving, operations, branch certifications, products and services, account and legal documentation and federal and state laws and regulations relating to branch operations. Thoroughly understands and applies principles, procedures, compliance requirements, regulations, and policies related to assigned area of oversight. Strong analytical reasoning, problem-solving, independent judgement, decision making, attention to detail, organizational, data review and time management skills. Proficient PC experience using MS Office products (Word, Excel, Outlook); and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent; with the ability to learn and adapt to new technologies quickly. This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter. Working Environment/Conditions: Climate controlled office environment. Work may involve eye strain due to the constant use of computer screens, reading of reports, and sitting throughout the day. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands/Effort: Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move and/or push cart to transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. mon
12/05/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Shoreline Branch is seeking an Assistant Manager - Branch Banking to ensure overall operational efficiency and soundness of the branch and proactively partner with the Branch Relationship Manager in leading a branch team to achieve service, sales, profitability and operational excellence in accordance with the Heritage Bank Mission, Vision, and Values. This position is full-time; 40 hours per week. Typical schedule Monday- Thursday 8:30 a.m. to 5:15 p.m. and Friday 8:30 a.m. to 5:45 p.m. Fully on-site in Shoreline, WA. Base Salary Range $25.47 - $31.83 - $38.20hourly The Role at a Glance: Ensure customer service in the branch is conducted in accordance with the Heritage Bank Service Standards, and staff proactively refers and sells bank products and services based on customer needs. Organize and direct operational workflow to minimize risk and ensure efficient, effective procedures, practices, staff composition and scheduling. Maintain a comprehensive knowledge of products and services, operational policies and procedures and federal and state laws/regulations pertaining to compliance and branch operations. Ensure accuracy and timely completion of audits, certifications, compliance, and reporting. Ensure audit, security, and compliance issues and/or concerns are addressed and resolved in a timely manner. Act as a liaison between branch and support departments. Actively lead and train staff to ensure branch consistently adheres to all regulatory compliance standards, internal operational and credit controls and follows all operating policies and procedures. Resolve customer questions, concerns and issues in a timely manner to maintain optimal branch performance in service quality, accuracy, efficiency, and manage risk prudently. Make and approve policy and procedure exceptions within assigned limits. Provide exceptional service and positively contribute to the sales goals and overall success of the branch by recommending and referring bank products based on customer needs and by building and maintaining professional working relationships with all lines of business. Mentor and train branch staff on service standards to foster growth of new & existing customer relationships. Develop skills of staff through goal-setting, coaching, problem resolution, delegation, training, counseling, and performance management. Work collaboratively with Management and Human Resources to recommend staffing levels and approve personnel actions such as hiring, terminations, promotions, transfers, timely performance reviews and salary increases, in accordance with legal and acceptable Bank personnel practices. Assist management with the development of the quarterly business plan, including sales goals and strategies to ensure maximum profitability. Actively manage the income and expense budget(s) for assigned branch. May assist with the annual budgeting process. Assist as back up for CSA and FSA positions, as needed. Assist management with the successful implementation of marketing and promotional programs for new products and services. Represent the Bank in the local community through involvement in professional organizations, activities, and by attending civic and community group meetings and events. Monitor supplies, furniture, equipment and security levels ensuring the efficient operation of the branch. Monitor the physical appearance and condition of the branch and report needed improvements to the Facilities Department. Ensure Bank activities are performed in compliance with Bank's Policies and Standards, in partnership with Enterprise Risk Management and other internal banking partners. Maintain proficient knowledge of, and ensure bank activities are performed in compliance with, all state and federal banking laws and regulations applicable to areas of responsibility. Core Skills and Qualifications: High School diploma or equivalent - required. Associates degree or higher - preferred. 3+ years' recent experience in retail banking branch operations, sales and new accounts, to include a minimum of 2 years in a lead or supervisory role and demonstrated success in leading, coaching, and motivating a team, within a financial services industry - required. Equivalent combination of education and experience may be considered. Proven ability to provide professional, responsive customer service; with strong customer service delivery and relationship selling skills. Strong listening, verbal, written, and telephone etiquette business communication skills, including effective questioning strategies and presentation skills; with the ability to read, write, speak, and understand English well. Bilingual in English and Spanish preferred but not required. Strong leadership and managerial skills are required to manage, motivate, and develop a team, and monitor workflow and schedules. Employee development, performance management, training and employee counseling skills are essential. Demonstrated ability to train employees in customer service, sales, operations, compliance and product knowledge. In-depth working knowledge of all retail job functions, paying/receiving, operations, branch certifications, products and services, account and legal documentation and federal and state laws and regulations relating to branch operations. Thoroughly understands and applies principles, procedures, compliance requirements, regulations, and policies related to assigned area of oversight. Strong analytical reasoning, problem-solving, independent judgement, decision making, attention to detail, organizational, data review and time management skills. Proficient PC experience using MS Office products (Word, Excel, Outlook); and working knowledge of financial services industry core processing and automated banking systems, i.e., Fiserv or equivalent; with the ability to learn and adapt to new technologies quickly. This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter. Working Environment/Conditions: Climate controlled office environment. Work may involve eye strain due to the constant use of computer screens, reading of reports, and sitting throughout the day. Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions. May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands/Effort: Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move and/or push cart to transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. mon
Partnership Employment
Benefits Administrator-Non Profit
Partnership Employment New York, New York
THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN MANHATTAN WITH 2-3 DAYS PER MONTH IN THE BRONX. Responsibilities: This position reports to the Benefits Manager and will be responsible for: Providing assistance in the administration of the non-union employee benefit plans (Medical, Dental, Vision, Life & ADD, FSA, HSA, LTD, Transit, 401(k) etc.) Act as a liaison with benefit plan vendors for processing claims and billings Conducting new hire benefit orientations Providing support in the administration of new eligibility benefit enrollments, changes and terminations for all employee benefit programs Collaborating with the Benefits Manager in the processing of short-term and long-term disability claims Family and Medical leave (FMLA) administration Paid Faily Medical Leave (PFL) administration Process workers compensation claims COBRA administration Auditing and processing monthly vendor bills Preparing and maintaining of electronic employee personnel and benefit files Running reports from HRIS system as required Regularly interacting with the payroll department and management staff regarding employee information and action requests Updating employee timesheets to record approved family medical leave and paid family leave Communicating policies and procedures Supporting the Benefits Manager in conducting annual open enrollment Work with Benefits Manager, Human Resources Manager, Deputy HR Director and Vice President/Human Resources on various projects Perform other duties as assigned Job Requirements: BA/BS in Human Resources Management or related discipline, or equivalent experience is preferred. Minimum of an Associates degree or 60 college credits or more is required. A minimum of 3 years experience in benefit administration is required for lower end salary range and 5 or more years for upper range. The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. Superior administrative and computer skills with a strong knowledge and use of Excel, Word, and HRIS systems essential. Knowledge of UKG HRIS and UKG Ready time and attendance or another Kronos based timekeeping systems a plus. The successful candidate must possess very strong benefit administration skills, be detail oriented and able to multi-task. This is a high demand job requiring the skill to assess and prioritize work projects while collaborating with other departments and team members. Must have excellent organizational, interpersonal and communication skills. Ability to exercise sound judgment, make effective decisions in the best interest of the organization and maintaining required confidentiality and discretion is essential. Up to date knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, PFL, ADA, Section 125, Workers' Compensation, Medicare, Social Security and DOL requirements. Role is primarily based at main office in Manhattan with occasional work done at our remote HR office in the Bronx. Must be willing to work at both locations as necessary. Bilingual (Spanish) a plus
12/05/2025
Full time
THIS ROLE WILL BE ONSITE 5 DAYS PER WEEK IN MANHATTAN WITH 2-3 DAYS PER MONTH IN THE BRONX. Responsibilities: This position reports to the Benefits Manager and will be responsible for: Providing assistance in the administration of the non-union employee benefit plans (Medical, Dental, Vision, Life & ADD, FSA, HSA, LTD, Transit, 401(k) etc.) Act as a liaison with benefit plan vendors for processing claims and billings Conducting new hire benefit orientations Providing support in the administration of new eligibility benefit enrollments, changes and terminations for all employee benefit programs Collaborating with the Benefits Manager in the processing of short-term and long-term disability claims Family and Medical leave (FMLA) administration Paid Faily Medical Leave (PFL) administration Process workers compensation claims COBRA administration Auditing and processing monthly vendor bills Preparing and maintaining of electronic employee personnel and benefit files Running reports from HRIS system as required Regularly interacting with the payroll department and management staff regarding employee information and action requests Updating employee timesheets to record approved family medical leave and paid family leave Communicating policies and procedures Supporting the Benefits Manager in conducting annual open enrollment Work with Benefits Manager, Human Resources Manager, Deputy HR Director and Vice President/Human Resources on various projects Perform other duties as assigned Job Requirements: BA/BS in Human Resources Management or related discipline, or equivalent experience is preferred. Minimum of an Associates degree or 60 college credits or more is required. A minimum of 3 years experience in benefit administration is required for lower end salary range and 5 or more years for upper range. The successful candidate will have a proven ability to work independently and as part of a team with the skill to balance multiple projects successfully. Superior administrative and computer skills with a strong knowledge and use of Excel, Word, and HRIS systems essential. Knowledge of UKG HRIS and UKG Ready time and attendance or another Kronos based timekeeping systems a plus. The successful candidate must possess very strong benefit administration skills, be detail oriented and able to multi-task. This is a high demand job requiring the skill to assess and prioritize work projects while collaborating with other departments and team members. Must have excellent organizational, interpersonal and communication skills. Ability to exercise sound judgment, make effective decisions in the best interest of the organization and maintaining required confidentiality and discretion is essential. Up to date knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ERISA, COBRA, FMLA, PFL, ADA, Section 125, Workers' Compensation, Medicare, Social Security and DOL requirements. Role is primarily based at main office in Manhattan with occasional work done at our remote HR office in the Bronx. Must be willing to work at both locations as necessary. Bilingual (Spanish) a plus
Family Partner
Prevention Links Inc Kenilworth, New Jersey
JOB DESCRIPTION: FSC Family Partner The family partner represents Prevention Links and the Family Success Center in the community, helps provide services to support the center's daily functions, coordinates key Family Success Center activities, and delivers high quality services to community residents. The Family Partner works closely with the FSC Site Director, collaborates with diverse staff members, coordinates key events and activities at the Center, as well as help deliver direct services to families. This person is also responsible for assisting with coordinating and conducting outreach along with other staff members to enlist engagement from a wide spectrum of people in the community with a spectrum of interests (i.e. parenting skills, health, youth activities, financial literacy, etc.). This position requires effective leadership skills and an ability to work with a dynamic team to initiate and engage residents in a wide range of activities and services at the FSC. This position requires bilingual in English and Spanish candidates. Temporary position : 3-6 months POSITION RESPONSIBILITIES: • Incorporates and implements the Principles of Family Support and the Protective Factors into all aspects of work. • Performs FSC model's essential functions and follows the model's guiding principles. • Welcomes and engages families in accordance with FSC's Welcoming Procedures. • Understands the service delivery systems that impact families and advocate for/with families, as needed. • Creates and maintains a clean, warm, and welcoming environment which encourages families to engage in Center activities and services. • Keeps abreast of services and resources available to families, especially in the areas of: health, parent education, employment opportunities, training, and housing, • Provides families with in depth information about the service programs available through the county, state, and other entities. • Assists families in developing their own support network on behalf of their family needs. • Assists families with making appointments and navigating the social service system, and by providing initial introductions to providers, as needed. • Participates and assists in the coordination of Center activities and events. • Leads in the implementation of Center activities and events as assigned by Site Director by facilitating groups, hosting events, running meetings, collaborating with community residents and service providers, shopping for program supplies, etc. • Ensures excellence in program implementation by analyzing assigned projects, setting goals, developing plans, and utilizing time effectively and efficiently. • Attends and participates in meetings, related trainings, and workshops on behalf of the Center, as directed. • Recognizes, documents, and alert the FSC Site Director of trends to ensure Center programming is responsive to community needs. • Recognizes the strengths, skills, and talents of participants in order to facilitate parent involvement and parent leadership at the Center. • Assists in community outreach and in the marketing of all FSC projects, activities, and events. • Meets weekly, or as otherwise determined, with Family Success Center Site Director for supervision. • Take a proactive role in one's own professional development as demonstrated by mastering new skills, taking on challenging tasks, and asking for help. REQUIRED DUTIES AND RESPONSIBILITIES: • Must be able to perform work responsibilities in various locations. • Must possess excellent oral and written communication skills. • Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients. • Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook and possess basic computer skills. • Must be available to attend weekend and evening meetings and events as required. • Must be able to work both independently and in a team environment. • Must possess the time management skills necessary to organize and manage multiple priorities and tasks. • Must be authorized to work in the U.S and New Jersey. • Must possess the ability to serve as a representative of Prevention Links, upholding agency's expectation of excellence and collaboration. • Must maintain an understanding of all programs, grants, and projects offered by Prevention Links. • Must adhere to Prevention Links administrative, reporting and recordkeeping guidelines to support accurate documentation of activities. • Must participate in all agency required training. • Must be able to speak and write English. • Must be able to speak and write Spanish. • Must regularly be able to see, speak, and hear. • Must be able to walk, stand and sit for long periods of time. • Must be able to lift 25 pounds. • Must possess a valid New Jersey Driver's License and an independent mode of transportation. • Must complete all other duties and tasks as requested by the CEO, FSC Division Director, and site director. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization. EDUCATION AND EXPERIENCE: Associates degree required; Bachelor's plus; Experience related to family engagement, prevention, education, community health education, and public health preferred; Bilingual preferred. TRAVEL: Domestic travel may be required for this full-time position. Local, independent travel is required. EVENING AND WEEKEND AVAILABILITY: Must be available evenings and weekends Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links' employees to perform their job duties may result in discipline up to and including discharge. Compensation details: 20.88-21.98 Hourly Wage PIa8dae0b280ed-7482
12/03/2025
Full time
JOB DESCRIPTION: FSC Family Partner The family partner represents Prevention Links and the Family Success Center in the community, helps provide services to support the center's daily functions, coordinates key Family Success Center activities, and delivers high quality services to community residents. The Family Partner works closely with the FSC Site Director, collaborates with diverse staff members, coordinates key events and activities at the Center, as well as help deliver direct services to families. This person is also responsible for assisting with coordinating and conducting outreach along with other staff members to enlist engagement from a wide spectrum of people in the community with a spectrum of interests (i.e. parenting skills, health, youth activities, financial literacy, etc.). This position requires effective leadership skills and an ability to work with a dynamic team to initiate and engage residents in a wide range of activities and services at the FSC. This position requires bilingual in English and Spanish candidates. Temporary position : 3-6 months POSITION RESPONSIBILITIES: • Incorporates and implements the Principles of Family Support and the Protective Factors into all aspects of work. • Performs FSC model's essential functions and follows the model's guiding principles. • Welcomes and engages families in accordance with FSC's Welcoming Procedures. • Understands the service delivery systems that impact families and advocate for/with families, as needed. • Creates and maintains a clean, warm, and welcoming environment which encourages families to engage in Center activities and services. • Keeps abreast of services and resources available to families, especially in the areas of: health, parent education, employment opportunities, training, and housing, • Provides families with in depth information about the service programs available through the county, state, and other entities. • Assists families in developing their own support network on behalf of their family needs. • Assists families with making appointments and navigating the social service system, and by providing initial introductions to providers, as needed. • Participates and assists in the coordination of Center activities and events. • Leads in the implementation of Center activities and events as assigned by Site Director by facilitating groups, hosting events, running meetings, collaborating with community residents and service providers, shopping for program supplies, etc. • Ensures excellence in program implementation by analyzing assigned projects, setting goals, developing plans, and utilizing time effectively and efficiently. • Attends and participates in meetings, related trainings, and workshops on behalf of the Center, as directed. • Recognizes, documents, and alert the FSC Site Director of trends to ensure Center programming is responsive to community needs. • Recognizes the strengths, skills, and talents of participants in order to facilitate parent involvement and parent leadership at the Center. • Assists in community outreach and in the marketing of all FSC projects, activities, and events. • Meets weekly, or as otherwise determined, with Family Success Center Site Director for supervision. • Take a proactive role in one's own professional development as demonstrated by mastering new skills, taking on challenging tasks, and asking for help. REQUIRED DUTIES AND RESPONSIBILITIES: • Must be able to perform work responsibilities in various locations. • Must possess excellent oral and written communication skills. • Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients. • Must be proficient with Microsoft Word, Excel, PowerPoint, Outlook and possess basic computer skills. • Must be available to attend weekend and evening meetings and events as required. • Must be able to work both independently and in a team environment. • Must possess the time management skills necessary to organize and manage multiple priorities and tasks. • Must be authorized to work in the U.S and New Jersey. • Must possess the ability to serve as a representative of Prevention Links, upholding agency's expectation of excellence and collaboration. • Must maintain an understanding of all programs, grants, and projects offered by Prevention Links. • Must adhere to Prevention Links administrative, reporting and recordkeeping guidelines to support accurate documentation of activities. • Must participate in all agency required training. • Must be able to speak and write English. • Must be able to speak and write Spanish. • Must regularly be able to see, speak, and hear. • Must be able to walk, stand and sit for long periods of time. • Must be able to lift 25 pounds. • Must possess a valid New Jersey Driver's License and an independent mode of transportation. • Must complete all other duties and tasks as requested by the CEO, FSC Division Director, and site director. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Job descriptions can be revised and updated periodically to meet the needs of the organization. EDUCATION AND EXPERIENCE: Associates degree required; Bachelor's plus; Experience related to family engagement, prevention, education, community health education, and public health preferred; Bilingual preferred. TRAVEL: Domestic travel may be required for this full-time position. Local, independent travel is required. EVENING AND WEEKEND AVAILABILITY: Must be available evenings and weekends Prevention Links provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Prevention Links complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Prevention Links expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Prevention Links' employees to perform their job duties may result in discipline up to and including discharge. Compensation details: 20.88-21.98 Hourly Wage PIa8dae0b280ed-7482
Residential Associates - Madrone Ridge SRTF
ColumbiaCare Services Junction City, Oregon
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We have an exciting opening for a Residential Associate position at our Madrone Ridge SRTF program in Junction City, Oregon. Residential Associates are members of a direct care team serving adults with serious mental illness. Primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping, preparing meals, administering medication, and keeping accurate clinical documentation. If you have experience working as a Direct Support Professional (DSP), Residential Assistant (RA), Qualified Mental Health Associate (QMHA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Residential Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Tuesday through Saturday, 2:00pm - 10:30pm (Full Time, Swing) Sunday and Monday, 2:00pm - 10:30pm (Part Time, Swing) What You'll Make $20.00 - $22.00 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Madrone Ridge is a state-licensed, Secure Residential Treatment Facility (SRTF) in Junction City, Oregon. This program serves up to 8 adults who require Aid and Assist services. Clients receive restoration services, competency assessment, mental health rehabilitation services, and personal care supports in a secure residential setting. The facility is located on the OSH Junction City Hospital campus in a home-like, ADA-accessible cottage. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Compensation details: 20-22 Hourly Wage PIb9bd6a8affa0-8859
12/03/2025
Full time
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website! About the Position We have an exciting opening for a Residential Associate position at our Madrone Ridge SRTF program in Junction City, Oregon. Residential Associates are members of a direct care team serving adults with serious mental illness. Primary responsibilities include supporting the development of life skills and therapeutic interventions, performing housekeeping, preparing meals, administering medication, and keeping accurate clinical documentation. If you have experience working as a Direct Support Professional (DSP), Residential Assistant (RA), Qualified Mental Health Associate (QMHA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Residential Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Tuesday through Saturday, 2:00pm - 10:30pm (Full Time, Swing) Sunday and Monday, 2:00pm - 10:30pm (Part Time, Swing) What You'll Make $20.00 - $22.00 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Madrone Ridge is a state-licensed, Secure Residential Treatment Facility (SRTF) in Junction City, Oregon. This program serves up to 8 adults who require Aid and Assist services. Clients receive restoration services, competency assessment, mental health rehabilitation services, and personal care supports in a secure residential setting. The facility is located on the OSH Junction City Hospital campus in a home-like, ADA-accessible cottage. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds . It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Compensation details: 20-22 Hourly Wage PIb9bd6a8affa0-8859
Healthcare Financial, Inc.
Bilingual Call Center Representative/Member Advocate
Healthcare Financial, Inc. Quincy, Massachusetts
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you! At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. What You'll Do Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs. Educate members and their family on applicable Medicare programs and the importance of applying for the programs. Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable. What We're Looking For Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences. Resilient & Persistent: Handles rejection well and remains motivated to achieve goals despite objections. Persuasive & Solution: Oriented - Identifies pain points and positions solutions that meet member needs. Highly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Minimum Qualifications Associate degree or equivalent work experience. 2+ years of call center experience handling high call volumes. Strong computer skills, including MS Office and web-based applications. Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply. Work Schedule: Full-Time Hours (40 hrs./week) Monday - Friday. Variable Shifts: 11 am -7 pm or 12-8 pm. Why Join Us Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services. Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change. Equal Opportunity: We value diversity and foster an inclusive work environment. Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization. Competitive Compensation: Enjoy a competitive salary package with benefits. Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
12/03/2025
Full time
Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Join Our Dynamic Team and Make a Meaningful Impact! Are you a compassionate individual with a passion for helping others in need? Do you believe in the power of advocacy and want to transform lives in your community? If so, we have an exciting opportunity for you! At HFI, we are relentless advocates for individuals, their families, and our communities. We specialize in providing access to government sponsored benefits, income, and services for low-income and disabled individuals. We consider it our calling and life's work to improve their quality of life, and we're honored to do so. What You'll Do Participate in inbound/outbound call center operations to interview and screen members via phone to determine potential eligibility for entitlement programs. Educate members and their family on applicable Medicare programs and the importance of applying for the programs. Identify appropriate Medicare entitlement programs for members and facilitate enrollment if applicable. What We're Looking For Strong Communicator: Able to clearly articulate value, actively listen, and adapt messaging to different audiences. Resilient & Persistent: Handles rejection well and remains motivated to achieve goals despite objections. Persuasive & Solution: Oriented - Identifies pain points and positions solutions that meet member needs. Highly Organized & Efficient: Manages multiple leads, follows up consistently, and tracks progress in CRM systems. Minimum Qualifications Associate degree or equivalent work experience. 2+ years of call center experience handling high call volumes. Strong computer skills, including MS Office and web-based applications. Bilingual candidates (Spanish, Portuguese, Vietnamese, Chinese, Russian) are highly encouraged to apply. Work Schedule: Full-Time Hours (40 hrs./week) Monday - Friday. Variable Shifts: 11 am -7 pm or 12-8 pm. Why Join Us Make a Difference: Your work will directly impact the lives of low-income and disabled individuals, improving their access to vital benefits and services. Collaborative Environment: Work with a supportive team dedicated to the same cause and share your ideas to create positive change. Equal Opportunity: We value diversity and foster an inclusive work environment. Professional Growth: We encourage personal and professional development and provide opportunities for advancement within the organization. Competitive Compensation: Enjoy a competitive salary package with benefits. Flexible work options: Remote or Hybrid. At this time, HFI will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based starting salary for this role ranges from $45K - $47K annually. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.
Career Advisor 1
C2 GPS Rural Capital Area Bastrop, Texas
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS' mission success. ESSENTIAL FUNCTIONS: Provides comprehensive career assessments (including professional level customers and to individuals with substantial barriers to employment) to determine occupational interests and aptitude. Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals. Influences and empowers job seekers and program participants to find employment. This includes recommending helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in. Conducts intake process and completes program eligibility for grant funded programs. Guides job seekers through the career development & exploration process. Helps determine occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services. Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals. Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions. Directly assists jobseekers with resume development, simulated mock interviews, and developing successful job search strategies. Provides information regarding training opportunities and educational/training vendors based on jobseeker interest. Also provides customer information on other financial aid and scholarships available. Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities. Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely. Continuously evaluates customers' needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers' academic or career success. Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals. Develops constructive and cooperative working relationships with internal team members, the public and external partners. Partners with business solutions unit within career centers to help identify employment opportunities for participants. Proactively screens and refers participants to job opportunities they are qualified for with focus on training-related development. Proactively seeks ways to improve workforce services to meet labor market needs. Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner. Performs other duties as assigned and fulfills responsibilities as required. Ensures that case files meet/exceed all local, state, and federal quality assurance requirements. KNOWLEDGE / SKILLS / ABILITIES: Knowledge of workforce development, economic development, and project management. Knowledge of effective conflict resolution practices, or individual case management and career counseling. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent case management, analytical and critical thinking skills. Excellent verbal and written communication skills. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION & EXPERIENCE High School Diploma or GED required. Associates or Undergraduate degree preferred. Previous related workforce experience preferred. Valid driver's license and proof of insurance required. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans) Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match of up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
12/02/2025
Full time
CAREER ADVISOR I POSITION SUMMARY: The Career Advisor I (CA) is a pivotal role on the team. The CA provides career counseling and coaching to help customers enhance their training and professional skillset in order to obtain employment in their desired field. The CA expands job seeker employment opportunities through career exploration strategies and directly impacts C2 GPS' mission success. ESSENTIAL FUNCTIONS: Provides comprehensive career assessments (including professional level customers and to individuals with substantial barriers to employment) to determine occupational interests and aptitude. Identifies training and development needs, current level of vocational skills, employment history, interests, and abilities to assist jobseekers in understanding career options based on their long-term career goals. Influences and empowers job seekers and program participants to find employment. This includes recommending helpful workforce programs and services at the local, state, and federal level that customers are eligible to participate and enroll in. Conducts intake process and completes program eligibility for grant funded programs. Guides job seekers through the career development & exploration process. Helps determine occupational interests and abilities using a wide range of workforce tools, such as aptitude assessments, interviewing techniques, resume writing, and other career planning services. Provides useful and relevant labor market information to include, but not limited to, opportunities, qualifications, and expected pay in various industries to help customers develop actionable and realistic career goals. Educates participants on job search skills and industry trends to get them prepared for employment. Uses electronic and other resources to help customers make career and job search decisions. Directly assists jobseekers with resume development, simulated mock interviews, and developing successful job search strategies. Provides information regarding training opportunities and educational/training vendors based on jobseeker interest. Also provides customer information on other financial aid and scholarships available. Refers participants to training opportunities (occupational skills training, work-based training, apprenticeship) for employability skills and other professional development opportunities. Prepares & submits Individual Training Account (ITA), work-based training requests, and/or supportive service requests timely. Continuously evaluates customers' needs and provides referrals/connections to internal or external support services to help overcome challenges and obstacles that could undermine the jobseekers' academic or career success. Maintains continuous contact with customers in caseload to provide on-going career services, case management, career advising, and regularly monitors progress to ensure completion of academic or occupational goals. Develops constructive and cooperative working relationships with internal team members, the public and external partners. Partners with business solutions unit within career centers to help identify employment opportunities for participants. Proactively screens and refers participants to job opportunities they are qualified for with focus on training-related development. Proactively seeks ways to improve workforce services to meet labor market needs. Manages customer information and enters required data (service codes and case notes) into the management information system(s) in a timely manner. Performs other duties as assigned and fulfills responsibilities as required. Ensures that case files meet/exceed all local, state, and federal quality assurance requirements. KNOWLEDGE / SKILLS / ABILITIES: Knowledge of workforce development, economic development, and project management. Knowledge of effective conflict resolution practices, or individual case management and career counseling. Knowledge of word processing, spreadsheet, technology, and computer skills. Exceptional customer service and interpersonal skills. Able to work with diverse customers with unique needs and communication styles. Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. Excellent case management, analytical and critical thinking skills. Excellent verbal and written communication skills. Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. EDUCATION & EXPERIENCE High School Diploma or GED required. Associates or Undergraduate degree preferred. Previous related workforce experience preferred. Valid driver's license and proof of insurance required. Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPANY OVERVIEW: C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers. At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference. Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work. Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you'll also gain access to a competitive benefits plan that enhances your work-life balance. Let's make a difference together! Health Insurance (with low-cost options for employee-only plans) Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match of up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
Monterra Credit Union
Financial Services Advisor
Monterra Credit Union Redwood City, California
Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally? Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration? If so, we'd love to talk with you about Monterra Credit Union's full-time Financial Services Advisor Position! Located in the heart of the Bay Area, Monterra Credit Union is a community-centric and growth-oriented financial institution. We invest in the success of people and our community by giving back, making things easier, and committing ourselves to our members' potential. Diversity, equity and inclusion are critical to our success, and we value the varied backgrounds and experiences that everyone brings to our organization. If you value collaboration, forward-thinking, and giving back, this just might be the place for you. Bilingual in Spanish and English is strongly preferred. SALARY & BENEFITS Monterra Credit Union reflects the value placed on employees by providing an excellent salary and benefits package: Starting pay of $23.00 - $29.00 per hour depending on experience Bilingual pay incentives (English/Spanish or English/Tagalog) Semi-annual bonuses for meeting key financial and operational goals Medical, Dental, Vision, Life, and Long-Term Disability insurances 401(k) including generous matching contributions Discounts on financial products and services, including mortgage and auto loans Paid time off, tuition reimbursement, and much more! POSITION SUMMARY Serves as a primary source to handle member inquires, requests or processing of new transactions. Conduct new account and loan interviews with the ability to profile member needs and use good judgment on recommendation of credit union products and services. Performs assigned cash handling duties associated with the processing of member transactions, inquiries, and daily branch operations. Responsible for assisting with Business Development efforts within the community as assigned. PRIMARY RESPONSIBILITIES Provides assistance to new and existing members with regard to all Credit Union products and services (includes all deposit products, lending products and investment opportunities available). Cross-services appropriate products and services to help meet member financial needs and assigned cross-servicing goals. Assists with Business Development efforts within the community Processes loan requests, including applications, documentation and disbursal, when necessary. Notifies members when a loan is declined. Possesses thorough knowledge of Credit Union loan policies, regulations, credit granting criteria, documentation required for each loan type, including DMV and ancillary products. Opens new membership, checking, money market, investment certificate, IRA, Trust, Uniformed Transfer to Minor Accounts, and carries out requests on deceased accounts and fraud situations. Solely responsible for the security and balancing of assigned cash reserves and negotiable items at all times. Maintains cash levels, key controls and dual controls in accordance with Credit Union policy. Within established guidelines and procedures, performs work requiring the use of judgment and discretion in making decisions to satisfy member needs. Recommends alterations or revisions to department policies and procedures as needed. Performs other related duties as assigned by the Branch Lead or Manager. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control. Provides service that aligns with the Credit Union's mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals. PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 5 pounds. Employee may occasionally work overtime. These activities are not necessarily performed to the same degree and combination every day. Apply Now for Consideration! Monterra Credit Union is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status. Qualifications Possess a broad knowledge of financial products and services, and preferred experience with the lending process, documentation, and DMV regulations. Possess strong organization, analytical, interpersonal, service and communication skills Provide high levels of thoroughness and accuracy Possess strong cross-servicing skills Must have knowledge of PC Windows-based programs (Excel, Word, and e-mail). Experience with attending community events and developing community relationships Ability to speak fluently in Spanish is strongly preferred.
12/02/2025
Full time
Do you possess a broad knowledge of financial products and services? Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally? Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration? If so, we'd love to talk with you about Monterra Credit Union's full-time Financial Services Advisor Position! Located in the heart of the Bay Area, Monterra Credit Union is a community-centric and growth-oriented financial institution. We invest in the success of people and our community by giving back, making things easier, and committing ourselves to our members' potential. Diversity, equity and inclusion are critical to our success, and we value the varied backgrounds and experiences that everyone brings to our organization. If you value collaboration, forward-thinking, and giving back, this just might be the place for you. Bilingual in Spanish and English is strongly preferred. SALARY & BENEFITS Monterra Credit Union reflects the value placed on employees by providing an excellent salary and benefits package: Starting pay of $23.00 - $29.00 per hour depending on experience Bilingual pay incentives (English/Spanish or English/Tagalog) Semi-annual bonuses for meeting key financial and operational goals Medical, Dental, Vision, Life, and Long-Term Disability insurances 401(k) including generous matching contributions Discounts on financial products and services, including mortgage and auto loans Paid time off, tuition reimbursement, and much more! POSITION SUMMARY Serves as a primary source to handle member inquires, requests or processing of new transactions. Conduct new account and loan interviews with the ability to profile member needs and use good judgment on recommendation of credit union products and services. Performs assigned cash handling duties associated with the processing of member transactions, inquiries, and daily branch operations. Responsible for assisting with Business Development efforts within the community as assigned. PRIMARY RESPONSIBILITIES Provides assistance to new and existing members with regard to all Credit Union products and services (includes all deposit products, lending products and investment opportunities available). Cross-services appropriate products and services to help meet member financial needs and assigned cross-servicing goals. Assists with Business Development efforts within the community Processes loan requests, including applications, documentation and disbursal, when necessary. Notifies members when a loan is declined. Possesses thorough knowledge of Credit Union loan policies, regulations, credit granting criteria, documentation required for each loan type, including DMV and ancillary products. Opens new membership, checking, money market, investment certificate, IRA, Trust, Uniformed Transfer to Minor Accounts, and carries out requests on deceased accounts and fraud situations. Solely responsible for the security and balancing of assigned cash reserves and negotiable items at all times. Maintains cash levels, key controls and dual controls in accordance with Credit Union policy. Within established guidelines and procedures, performs work requiring the use of judgment and discretion in making decisions to satisfy member needs. Recommends alterations or revisions to department policies and procedures as needed. Performs other related duties as assigned by the Branch Lead or Manager. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control. Provides service that aligns with the Credit Union's mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals. PHYSICAL DEMANDS The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing duties of the job, employee may be required to use frequent physical activities include sitting, standing, reaching, walking, talking, bending, and constant use of hands. Employee must occasionally lift and/or move up to 5 pounds. Employee may occasionally work overtime. These activities are not necessarily performed to the same degree and combination every day. Apply Now for Consideration! Monterra Credit Union is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status. Qualifications Possess a broad knowledge of financial products and services, and preferred experience with the lending process, documentation, and DMV regulations. Possess strong organization, analytical, interpersonal, service and communication skills Provide high levels of thoroughness and accuracy Possess strong cross-servicing skills Must have knowledge of PC Windows-based programs (Excel, Word, and e-mail). Experience with attending community events and developing community relationships Ability to speak fluently in Spanish is strongly preferred.
Heritage Bank
Relationship Banking Assistant - On-Site
Heritage Bank Longview, Washington
Heritage Bank has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Longview Branchis seeking a relationship banking assistant to deliver exceptional customer service to new and existing customers and works in partnership with commercial banking teams. Provides in-office customer service, including transaction processing, opening new accounts, and account maintenance, in compliance with all regulatory requirements. Actively recommends products, services, and solutions for the benefit of the customer, in accordance with Heritage Banks' Service Standards. This position is Full Time and fully on-site in Longview, Washington. Typical schedule is Monday through Friday 8:45 a.m. to 5:15 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. Base Salary Range: Level I - $23.69 - $29.61 - $35.54 per hour Level II - $25.47 - $31.83 - $38.20 per hour Depending on qualifications and experience, Relationship Banking Assistant I or II may be considered. The Role at a Glance: Performs routine paying and receiving duties and balances daily work in accordance with standard operating procedures and assigned authority limits. Performs required "Know Your Customer" due diligence when processing transactions and responding to customer requests. Minimizes risk by identifying any potential fraudulent activities or transactions and escalates to management in a timely manner. Provides operational support, client relationship tracking, processes paperwork and supports commercial partners with sales and relationship expansion activities. Gains an understanding and assists with work flow demands with proper use of internal technology. Opens new accounts and completes account documentation in accordance with bank guidelines, compliance requirements, and account ownership verification procedures. Assists branch with organizing operational workflows, balancing daily transactions, reporting and completing all assignments in a timely manner. Gains and maintains working knowledge of all bank products and services, banking rules and regulations to include complex account ownership. Actively participates in assigned commercial team's marketing and sales promotions. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Core Skills and Qualifications H.S. Diploma or equivalent required. Associate's degree in business, Marketing, Sales, Finance or relevant discipline preferred. Level I -1+ year recent experience in commercial and/or retail branch banking, which includes cash handling, new accounts opening and documentation, relationship management and sales skills, in a financial services industry required. Level II - 2+ years recent experience in commercial and/or retail branch banking, which includes cash handling, new accounts opening, documentation and compliance, relationship management and business development and sales skills, in a financial services industry required. Demonstrated ability to provide an exceptional level of quality service for internal/external customers; responds to customers' needs, questions, and concerns in an accurate, effective, and timely manner. Ability to work effectively as a team contributor to develop and maintain open, professional, positive, and productive relationships; demonstrate cooperative behavior with management, business partners, customers and co-workers. Effective listening, verbal, written and telephone etiquette business communication skills to clearly present outstanding/follow up issues over the phone, via email, and in person in a variety of settings, formats, and audiences; with the ability to read, write, speak, and understand English well. Bilingual in English and Spanish preferred but not required. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services. Understanding of debit/credit relationships and negotiable instruments; math skills to locate routine and non-routine mathematical / cash errors, to accurately process and adhere to customer instructions. Detail oriented with strong organizational, problem solving and time management skills; with the ability to manage multiple assignments and goals, ensuring that priorities are set and commitments and deadlines are met, with moderate supervision. Unquestionable integrity in handling sensitive and confidential information required. Proficient use and understanding of MS Office products (Word, Excel, Outlook), strong understanding and working knowledge of the Bank's core processing/operating system; with the ability to learn and adapt to new technologies quickly. Knowledge and use of customer service ticketing systems (i.e., JIRA) experience preferred. This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter. Working Environment/Conditions: Climate controlled office environment. Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full-time and part-time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses.
12/01/2025
Full time
Heritage Bank has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Longview Branchis seeking a relationship banking assistant to deliver exceptional customer service to new and existing customers and works in partnership with commercial banking teams. Provides in-office customer service, including transaction processing, opening new accounts, and account maintenance, in compliance with all regulatory requirements. Actively recommends products, services, and solutions for the benefit of the customer, in accordance with Heritage Banks' Service Standards. This position is Full Time and fully on-site in Longview, Washington. Typical schedule is Monday through Friday 8:45 a.m. to 5:15 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. Base Salary Range: Level I - $23.69 - $29.61 - $35.54 per hour Level II - $25.47 - $31.83 - $38.20 per hour Depending on qualifications and experience, Relationship Banking Assistant I or II may be considered. The Role at a Glance: Performs routine paying and receiving duties and balances daily work in accordance with standard operating procedures and assigned authority limits. Performs required "Know Your Customer" due diligence when processing transactions and responding to customer requests. Minimizes risk by identifying any potential fraudulent activities or transactions and escalates to management in a timely manner. Provides operational support, client relationship tracking, processes paperwork and supports commercial partners with sales and relationship expansion activities. Gains an understanding and assists with work flow demands with proper use of internal technology. Opens new accounts and completes account documentation in accordance with bank guidelines, compliance requirements, and account ownership verification procedures. Assists branch with organizing operational workflows, balancing daily transactions, reporting and completing all assignments in a timely manner. Gains and maintains working knowledge of all bank products and services, banking rules and regulations to include complex account ownership. Actively participates in assigned commercial team's marketing and sales promotions. Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities. Core Skills and Qualifications H.S. Diploma or equivalent required. Associate's degree in business, Marketing, Sales, Finance or relevant discipline preferred. Level I -1+ year recent experience in commercial and/or retail branch banking, which includes cash handling, new accounts opening and documentation, relationship management and sales skills, in a financial services industry required. Level II - 2+ years recent experience in commercial and/or retail branch banking, which includes cash handling, new accounts opening, documentation and compliance, relationship management and business development and sales skills, in a financial services industry required. Demonstrated ability to provide an exceptional level of quality service for internal/external customers; responds to customers' needs, questions, and concerns in an accurate, effective, and timely manner. Ability to work effectively as a team contributor to develop and maintain open, professional, positive, and productive relationships; demonstrate cooperative behavior with management, business partners, customers and co-workers. Effective listening, verbal, written and telephone etiquette business communication skills to clearly present outstanding/follow up issues over the phone, via email, and in person in a variety of settings, formats, and audiences; with the ability to read, write, speak, and understand English well. Bilingual in English and Spanish preferred but not required. Demonstrated sales and business development skills with the ability to identify customer needs and cross-sell the Bank's products and services. Understanding of debit/credit relationships and negotiable instruments; math skills to locate routine and non-routine mathematical / cash errors, to accurately process and adhere to customer instructions. Detail oriented with strong organizational, problem solving and time management skills; with the ability to manage multiple assignments and goals, ensuring that priorities are set and commitments and deadlines are met, with moderate supervision. Unquestionable integrity in handling sensitive and confidential information required. Proficient use and understanding of MS Office products (Word, Excel, Outlook), strong understanding and working knowledge of the Bank's core processing/operating system; with the ability to learn and adapt to new technologies quickly. Knowledge and use of customer service ticketing systems (i.e., JIRA) experience preferred. This position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter. Working Environment/Conditions: Climate controlled office environment. Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually and eight hours of paid sick leave per month , while also enjoying 11 paid holidays each calendar year, and an annual float day. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full-time and part-time employees. Depending on position, other total compensation rewards may include monthly, quarterly or annual incentive, and/or bonuses.
Supportive Housing Associate - 5269
ColumbiaCare Services Ashland, Oregon
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website ! About the Position We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Thursday and Friday, 8:00am - 12:00am ( 16 hour shift, sleep onsite ) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. Compensation details: 22-23.75 Hourly Wage PI2fe8b26ff5-
12/01/2025
Full time
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our website ! About the Position We have an opening for a Supportive Housing Associate at our Rogue Ridge Apartments in Ashland, Oregon. The Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. If you have experience working as a Qualified Mental Health Associate (QMHA), Direct Support Professional (DSP), Residential Assistant (RA), Residential Counselor, Skills Trainer, or Caregiving for a client with behavioral health needs, then the Supportive Housing Associate position may be a great fit for you! Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Thursday and Friday, 8:00am - 12:00am ( 16 hour shift, sleep onsite ) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Thursday and Friday, 8:00am - 12:00am (16 hour shift, sleep onsite) (Part Time, Day & Overnight). An additional $75 bonus will be included on the nights that you sleep on-site. Compensation details: 22-23.75 Hourly Wage PI2fe8b26ff5-
BAYADA Home Health Care
Associate Director, Senior Living
BAYADA Home Health Care Cuyahoga Falls, Ohio
BAYADA Home Health Care is currently seeking an experienced health care manager to fill the position of Associate Director in our Cuyahoga, OH Senior Living office. Are you looking for an extraordi nary growth and leadership opportunity with a top company in a fast-growing industry? Would you like that growth and success to be part of making a real difference in people's lives? We're BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities: Fully responsible for the management and services including budgeting, planning, recruiting and fiscal management. Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation. Support your team, and grow your office by keeping abreast of industry and community trends and referral opportunities. Service-focused, professional, warm and communicative, our Directors are embodiments of The BAYADA Way, representing our network of home care professionals to our various audiences across the nation. Qualifications include: Four year college degree preferred Home Health experience is required Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care Knowledge of Medicare regulations, including OASIS and PPS Knowledge of Pennsylvania regulations Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results Proven interpersonal, recruiting and employee relations skills Proven ability to organize, manage, market and grow an office Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies Ambition to grow and advance beyond current position and responsibilities Bilingual in Spanish and English a plus Why choose BAYADA? BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity 2023 Newsweek Best Place to Work for Women 2023 Newsweek Best Place to Work (overall) 2024 Newsweek Best Place to Work for Women and Families 2023 America's greatest workplace for Women 2023 and 2024 Forbes Best employer 2022 Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
12/01/2025
Full time
BAYADA Home Health Care is currently seeking an experienced health care manager to fill the position of Associate Director in our Cuyahoga, OH Senior Living office. Are you looking for an extraordi nary growth and leadership opportunity with a top company in a fast-growing industry? Would you like that growth and success to be part of making a real difference in people's lives? We're BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. In this dynamic environment, you will have the chance to apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients. Responsibilities: Fully responsible for the management and services including budgeting, planning, recruiting and fiscal management. Monitor the quality and appropriateness of all services provided by your staff to ensure compliance and client satisfaction while ensuring adequate staff education, training and evaluation. Support your team, and grow your office by keeping abreast of industry and community trends and referral opportunities. Service-focused, professional, warm and communicative, our Directors are embodiments of The BAYADA Way, representing our network of home care professionals to our various audiences across the nation. Qualifications include: Four year college degree preferred Home Health experience is required Minimum two years of verifiable supervisory or management experience in the healthcare industry, preferably in home health care Knowledge of Medicare regulations, including OASIS and PPS Knowledge of Pennsylvania regulations Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results Proven interpersonal, recruiting and employee relations skills Proven ability to organize, manage, market and grow an office Demonstrated PC and communication skills, especially in regard to networking with the community and representing our organization to various groups and agencies Ambition to grow and advance beyond current position and responsibilities Bilingual in Spanish and English a plus Why choose BAYADA? BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business. Newsweek's Best Place to Work for Diversity 2023 Newsweek Best Place to Work for Women 2023 Newsweek Best Place to Work (overall) 2024 Newsweek Best Place to Work for Women and Families 2023 America's greatest workplace for Women 2023 and 2024 Forbes Best employer 2022 Paid Weekly Mon-Fri work hours AMAZING culture Strong employee values and recognition Small team at a local office Growth opportunities BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program To learn more about BAYADA Benefits, click here As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
On Call Supportive Housing Associate
ColumbiaCare Services Ashland, Oregon
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our websi t e ! About the Position We have an opening for a On Call Supportive Housing Associate at our Supportive Housing programs at our programs in the Southern Oregon area, including Medford & Ashland, Oregon. The On Call Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. This position requires that applicants have the ability to work as a member of a direct care team serving adults with severe and persistent mental illness; to support the development of life skills and therapeutic interventions; perform housekeeping and meal preparation; medication administration; and keep accurate clinical documentation. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. Please keep the following things in mind: On Call staff must work at least 32 hours per month to stay active on our roster Attend a minimum of one staff meeting per month (and clinical supervision if a QMHA) Stay current on company training Respond to facility requesting coverage within 4 hours of initial call. In some cases, more notice can be provided, up to three weeks' advance notice Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Days and hours will vary based on program need and may include holidays, weekends & night and overnight shifts. Overnight shift (16-hour shift, sleep onsite). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Swing Lane (est. 2018) is a 7-unit, Supportive Housing Program providing affordable housing to Jackson Care Connect Members living with a disability. The goal of this program is to reintegrate individuals into the community by stepping down into lower levels of care or housing as they progress in their recovery. This program is conveniently located near public transportation, and just minutes from a variety of community resources. Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record , and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Compensation details: 22-23.75 Hourly Wage PI651c9b1bede7-1696
12/01/2025
Full time
APPLY TODAY AND MAKE A DIFFERENCE IN THE MENTAL HEALTH FIELD! What We Offer Enjoy our many benefits and incentives including: Affordable Medical/Dental/Vision plans Flexible Spending Account Generous Paid Time Off Whole Health & Wellness Reimbursement Program Professional development and training opportunities 100% Vested Retirement Plan w/ up to 6% Match Holiday Pay (9) Paid Personal Growth Hours Paid Time Off for Mental Health Company Paid Life Insurance Spontaneous & Longevity Bonuses Loan Forgiveness Program Eligibility Employee Assistance Program (EAP) & Tobacco Cessation Program For more details about our benefits, visit our websi t e ! About the Position We have an opening for a On Call Supportive Housing Associate at our Supportive Housing programs at our programs in the Southern Oregon area, including Medford & Ashland, Oregon. The On Call Supportive Housing Associate motivates adults with serious mental illness to participate in a variety of skills training and other treatment activities. Primary responsibilities include facilitating access to community resources and assisting tenants with health care arrangements, housing applications, move-in arrangements, medication administration, money management, symptom monitoring, and housekeeping. The Supportive Housing Associate encourages socialization, self-help, communication, and gives daily support for problem solving. This Supportive Housing Associate position requires that you demonstrate empathy and active listening. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. This position requires that applicants have the ability to work as a member of a direct care team serving adults with severe and persistent mental illness; to support the development of life skills and therapeutic interventions; perform housekeeping and meal preparation; medication administration; and keep accurate clinical documentation. In addition, you will receive crisis de-escalation training, which requires performing various physical, hands-on maneuvers and techniques. Please keep the following things in mind: On Call staff must work at least 32 hours per month to stay active on our roster Attend a minimum of one staff meeting per month (and clinical supervision if a QMHA) Stay current on company training Respond to facility requesting coverage within 4 hours of initial call. In some cases, more notice can be provided, up to three weeks' advance notice Vocational Training Program For applicants starting as a QMHA-R, ColumbiaCare offers a Vocational Training Program to accelerate the training, on-the-job experiential learning, and testing preparation for qualified employees to achieve the 1000 supervised hours required to complete their certification as a QMHA-I. Through this program, this certification can be achieved in as little as 6 months. This is an optional program. Work Schedule: Days and hours will vary based on program need and may include holidays, weekends & night and overnight shifts. Overnight shift (16-hour shift, sleep onsite). An additional $75 bonus will be included on the nights that you sleep on-site. What You'll Make $22.00 - $23.75 per hour DOE/Credentials. An additional $2.50 per hour night shift differential will apply during the work hours of 10:00pm - 6:00am. Additional 5% Language Differential offered for Bilingual or Multilingual candidates (Spanish/English desired). About the Program Swing Lane (est. 2018) is a 7-unit, Supportive Housing Program providing affordable housing to Jackson Care Connect Members living with a disability. The goal of this program is to reintegrate individuals into the community by stepping down into lower levels of care or housing as they progress in their recovery. This program is conveniently located near public transportation, and just minutes from a variety of community resources. Rogue Ridge Apartments is a brand-new, 28-unit, permanent Supportive Housing program in Ashland, Oregon. Rogue Ridge serves adults who are houseless and living with a mental illness. The program is in a beautiful three-story apartment complex with elevators, ADA units, and a community/activity room for residents to enjoy. Supportive services include on-site staff who provide peer support, skills training, tenancy assistance, community navigation, and more; 24/7 access to housing support; and tenancy services and support around move in and out, rent collection, maintenance, and repairs. ColumbiaCare Services is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. What You'll Need Must be eligible for Qualified Mental Health Associate (QMHA) registration. Eligibility requires 1 out of 3 Criteria below: Bachelor's degree in Behavioral Science: Psychology, Counseling, Social Work, Human Development, or related field; OR minimum three (3) years of verifiable behavioral health experience working with individuals with behavioral health needs in a supervised setting; OR equivalent combination of behavioral science education in addition to satisfactory supplemental behavioral health experience and training If not already registered as a QMHA through the Mental Health & Addiction Certification Board of Oregon (MHACBO), we will assist you in registering within 30 days of hire. Vocational Training Program: Employees in the optional Vocational Training Program will have additional training expectations to meet the requirements for QMHA testing. Driving is an essential function of this position. Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record , and have the ability to pass a DHS criminal background check. Physical Requirements: This position requires the ability to frequently talk, listen, use hands and fingers, reach, stand, walk, sit, bend, stoop, climb stairs, as well as lift, carry, push, and pull up to 40 pounds. It may require the ability to occasionally use ladders, squat/kneel, and perform other physical tasks as applicable. In addition, you must successfully complete crisis de-escalation and CPR trainings, which require performing various physical, hands-on maneuvers and techniques and may require an individual to lift and transfer clients. We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department. About Us ColumbiaCare Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings. We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values. We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities. Compensation details: 22-23.75 Hourly Wage PI651c9b1bede7-1696
Connecticut Institute for Communities, Inc.
Infant / Toddler CDA Specialist
Connecticut Institute for Communities, Inc. Danbury, Connecticut
Connecticut Institute for Communities, Inc. Description: CDA Specialists work under the direction of an assigned Lead Teacher. The position is responsible for assisting 1-2 classrooms in planning and implementing classroom routines, curriculum, meals, and related activities for pre-school and/or infant toddler children (ages 6 months-5 years). Summary: The position is responsible for assisting 1-2 classrooms in planning and implementing classroom routines, curriculum, meals, and related activities for pre-school and/or infant toddler children (ages 6 months-5 years). This position serves as the assistant in a classroom of 14 to 20 Head Start /Preschool children and/or 7-8 Infant/Toddler children. This position is chiefly responsible to aid in the core functions of the Head Start program and performs other tasks as needed. Unit: Early Learning Immediate Supervisor: Education Services Professional Classification: Standard / Full Time (1.0 FTE) or Part-Time (Hourly) Status: Non-Exempt Directly Supervises: None Essential Job Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Works under the supervision of a licensed teacher or assistant teacher to enforce learning for individual students or small groups of students. Administers, and records achievement and diagnostic tests under the direction of the teacher or assistant teachers for individual students or groups of students. Assists the teacher or assistant teacher in devising special strategies for reinforcing material or skills based on an understanding of individual students, their needs, interests and abilities. Assists the teacher or assistant teacher in the handling, operation and care of equipment, including media, and instructional materials. Assists the teacher or assistant teacher in the supervision of students during emergency drills, assembles, play periods, field trips and in other non-classroom activities. Assists the teacher or assistant teacher with non-instructional duties such as snack, lunch, toilet and clothing routines. Serves as a source of information and help to any substitute teacher assigned in the absence of the regular teacher. Assists the teacher or assistant teacher in drill work, large group reading or storytelling. Alerts the regular teacher or assistant teacher to any problem or special information about an individual student. Performs clerical duties as assigned by the teacher or assistant teacher, as needed. Maintains the same high level of ethical behavior and confidentiality of information about students as is expected of a licensed teacher or assistant teacher. Participates in professional development training programs, as assigned. Performs related duties as appropriate for the position. Knowledge and Abilities to be achieved within 6-months of employment: Knowledge Knowledge of the principles and practices of Early Childhood. Knowledge of child development and learning styles. Knowledge of computer data entry processes. Knowledge of family-centered practices. Knowledge of local resources, customs and languages, preferred. Abilities Ability to know and implement the Head Start Performance Standards and requirements and policies of CIFC Early Learning Programs. Ability to exercise judgment in evaluating and making decisions. Ability to establish and maintain effective working relationships with staff, parents, clients, outside agencies, and the public. Ability to keep program information confidential. Ability to carry-out daily functions. Ability to use program software, use computer for data entry. Reliable transportation to get self to and from home, office, Head Start sites, and other program locations. Preferred to posses a valid Driver's license and have minimum automobile insurance coverage legally required by the state of Connecticut. Language skills Ability to communicate ideas and instructions orally and in writing. Ability to speak, read and write English at a level well enough to understand and be understood by others. Ability to hear an understand all emergency announcements in English. Ability to write observations and business correspondence. Ability to read, retain and understand Health & Safety procedures for sanitization, disinfection, and meal-time distribution. Ability to speak within groups of individuals, such as Parent Conferences and staff meetings. Bilingual skills helpful (English/Spanish or English/Portuguese) Mathematical Skills Ability to calculate amounts by adding, subtracting and dividing. Ability to accurate count the number of children in a classroom. Ability to understand 1:4, 2:8, 1:10, 2:20 child to staff member ratios. Requirements: Minimum High School Diploma or GED equivalent is required. Child Development Associate (CDA) Certificate or a commitment to obtain a CDA within 1 year of employment is required (paid by the employer) is required. Early Childhood Education Credits are preferred; and/or Associate and/or Bachelor degrees are preferred. Bilingual candidates strongly encouraged to apply. Entry level position; previous babysitting or childcare experience is preferred. Basic computer experience is required (i.e. email, word processing, internet navigation). Applicants with multiple language capabilities (English, Spanish, and/or Portuguese) are preferred. Health Requirements: Recent documentation free of communicable diseases; and Recent fit for duty examination. Ability to lift 40 lbs. Competitive compensation, plus comprehensive fringe benefits package including health care coverage and retirement program. CIFC is an Equal Opportunity Employer/Provider. Compensation details: 16.35-17.35 Hourly Wage PI78a5-
12/01/2025
Full time
Connecticut Institute for Communities, Inc. Description: CDA Specialists work under the direction of an assigned Lead Teacher. The position is responsible for assisting 1-2 classrooms in planning and implementing classroom routines, curriculum, meals, and related activities for pre-school and/or infant toddler children (ages 6 months-5 years). Summary: The position is responsible for assisting 1-2 classrooms in planning and implementing classroom routines, curriculum, meals, and related activities for pre-school and/or infant toddler children (ages 6 months-5 years). This position serves as the assistant in a classroom of 14 to 20 Head Start /Preschool children and/or 7-8 Infant/Toddler children. This position is chiefly responsible to aid in the core functions of the Head Start program and performs other tasks as needed. Unit: Early Learning Immediate Supervisor: Education Services Professional Classification: Standard / Full Time (1.0 FTE) or Part-Time (Hourly) Status: Non-Exempt Directly Supervises: None Essential Job Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or abilities required. Works under the supervision of a licensed teacher or assistant teacher to enforce learning for individual students or small groups of students. Administers, and records achievement and diagnostic tests under the direction of the teacher or assistant teachers for individual students or groups of students. Assists the teacher or assistant teacher in devising special strategies for reinforcing material or skills based on an understanding of individual students, their needs, interests and abilities. Assists the teacher or assistant teacher in the handling, operation and care of equipment, including media, and instructional materials. Assists the teacher or assistant teacher in the supervision of students during emergency drills, assembles, play periods, field trips and in other non-classroom activities. Assists the teacher or assistant teacher with non-instructional duties such as snack, lunch, toilet and clothing routines. Serves as a source of information and help to any substitute teacher assigned in the absence of the regular teacher. Assists the teacher or assistant teacher in drill work, large group reading or storytelling. Alerts the regular teacher or assistant teacher to any problem or special information about an individual student. Performs clerical duties as assigned by the teacher or assistant teacher, as needed. Maintains the same high level of ethical behavior and confidentiality of information about students as is expected of a licensed teacher or assistant teacher. Participates in professional development training programs, as assigned. Performs related duties as appropriate for the position. Knowledge and Abilities to be achieved within 6-months of employment: Knowledge Knowledge of the principles and practices of Early Childhood. Knowledge of child development and learning styles. Knowledge of computer data entry processes. Knowledge of family-centered practices. Knowledge of local resources, customs and languages, preferred. Abilities Ability to know and implement the Head Start Performance Standards and requirements and policies of CIFC Early Learning Programs. Ability to exercise judgment in evaluating and making decisions. Ability to establish and maintain effective working relationships with staff, parents, clients, outside agencies, and the public. Ability to keep program information confidential. Ability to carry-out daily functions. Ability to use program software, use computer for data entry. Reliable transportation to get self to and from home, office, Head Start sites, and other program locations. Preferred to posses a valid Driver's license and have minimum automobile insurance coverage legally required by the state of Connecticut. Language skills Ability to communicate ideas and instructions orally and in writing. Ability to speak, read and write English at a level well enough to understand and be understood by others. Ability to hear an understand all emergency announcements in English. Ability to write observations and business correspondence. Ability to read, retain and understand Health & Safety procedures for sanitization, disinfection, and meal-time distribution. Ability to speak within groups of individuals, such as Parent Conferences and staff meetings. Bilingual skills helpful (English/Spanish or English/Portuguese) Mathematical Skills Ability to calculate amounts by adding, subtracting and dividing. Ability to accurate count the number of children in a classroom. Ability to understand 1:4, 2:8, 1:10, 2:20 child to staff member ratios. Requirements: Minimum High School Diploma or GED equivalent is required. Child Development Associate (CDA) Certificate or a commitment to obtain a CDA within 1 year of employment is required (paid by the employer) is required. Early Childhood Education Credits are preferred; and/or Associate and/or Bachelor degrees are preferred. Bilingual candidates strongly encouraged to apply. Entry level position; previous babysitting or childcare experience is preferred. Basic computer experience is required (i.e. email, word processing, internet navigation). Applicants with multiple language capabilities (English, Spanish, and/or Portuguese) are preferred. Health Requirements: Recent documentation free of communicable diseases; and Recent fit for duty examination. Ability to lift 40 lbs. Competitive compensation, plus comprehensive fringe benefits package including health care coverage and retirement program. CIFC is an Equal Opportunity Employer/Provider. Compensation details: 16.35-17.35 Hourly Wage PI78a5-

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