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Center 3 (19075), United States of America, McLean, Virginia Manager, Product Management - Human Resources In HR we are focused on building intuitive experiences for Capital One associates. Our product managers partner with cross functional teams of product, tech, design and data to define, design and build technology solutions that engage and serve thousands of associates daily. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you In this role, you'll be expected to demonstrate proficiency in four key areas Human Centered You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences Business Focused You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Technology Driven You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer Transformational Leadership You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work. Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications: Bachelor's Degree or military experience At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: Bachelor's Degree in Computer Science or Engineering MBA or Master's degree 2+ years of experience in Agile product management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Bank Credit Risk Analyst Senior, you will be using quantitative methods to identify credit risk, develop and deliver credit strategies, and monitor credit performance for consumer credit portfolios to optimize profitable growth within risk appetite. Owns mitigation of operational and compliance risk inherent in credit strategy. Tracks and monitors internal and external factors impacting credit strategy performance for bank portfolio products. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Applies industry leading practices and analytical skills to identify risks and opportunities within the handled portfolio and translates results into strategic solutions with the delivery of credit risk strategies. Applies critical thinking skills to synthesize analyses, identify root causes, and develop clear and concise recommendations to drive credit risk strategy development and influence senior decision makers. Partners to deliver Bank credit risk strategies across lines of defense by effectively developing and improving complex analytical frameworks, analyzing data and processes, and clearly communicating insights/recommendations to key partners and leadership. Analyzes internal and external scores/data for use in identifying first party fraud. Applies industry knowledge and driven benchmarking to advise credit strategy development. Uses advanced and nuanced quantitative analysis based upon internal and external data sources to bring structure and clarity to ambiguous and exciting problems. Develops, handles, and presents comprehensive risk and financial reporting in support of senior management and committee oversight of existing and emerging risks and escalates the quality and direction of credit performance to appropriate levels of management. Designs and performs complex financial risk sensitivity analysis. Builds and handles credit strategy infrastructure and ensures credit strategies are implemented as intended. Applies expert programming and analytical techniques to analyze credit data. Provides thought leadership, coaching, and mentoring to team members regarding analytics and risk management. Collaborates with key partners to guide & facilitate teams in the development and implementation of key initiatives. Applies analytically derived insights to develop strategic plans with significant impact to business results. Coaches and mentors other analysts and acts as a leader with vision within the analyst community. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Business Management, Finance, Economics, Engineering, or in a Mathematical field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, risk assessments or bank credit risk data; OR an advanced degree in Business Management, Finance, Economics, Engineering, or in a Mathematical subject area and 4 years of experience in an analytical field or work focused on leading analytical projects, advanced analytics, risk assessments or bank credit risk data. Experience in financial analysis activities to support risk strategy. Strong understanding of banking regulations, risk, and/or compliance. Advanced presentation and communication skills. Advanced eye for business and attention to detail and accuracy. Advanced research and investigation skills and demonstrated good judgement in problem solving. Advanced knowledge of Microsoft Office products, particularly Excel, Word, and PowerPoint. Advanced knowledge of data analysis tools including skills to develop analysis queries and procedures in SQL, SAS, or other business intelligence and analysis software applications for data segmentation, aggregation, and statistics (E.g., SPS or Visual Basic). Knowledge of federal laws, rules, regulations, and applicable guidance to include: FCRA, Reg B, UDAAP/UDAP, OCC Heightened Standards, OCC CREDIT RISK GUIDANCE. What sets you apart: 6+ years of experience with Python, SAS, or SQL to assemble and analyze data; including aggregation from multiple sources, working with different grains of data, identifying, and resolving anomalies, and using sophisticated joins to prepare data for analysis. 6+ years of experience of credit risk management and analytical projects for consumer lending products, preferably with experience in data driven strategy creation and decision making. Experience with credit card origination credit strategy, or valuation (NPV) model for consumer lending products. Experience working with cross functional partners and key collaborators to build consensus and drive initiatives. Strong written and verbal communication skills with ability to translate analysis results into clear insights and actions. US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Fidelity Digital Assets is dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As Squad Lead/ Director of Product Management on the Fidelity Digital Assets Product Delivery team you would have the opportunity to directly contribute towards this future. The Role We're looking for a collaborative, team-focused, experienced Electronic Trading Squad Lead/ Director of Product Management with phenomenal interpersonal skills and experience with deep analytical focus to design and manage electronic trading products such as agency trading algorithms, smart order routing , crossing engine and analytical tools and can work across business and technology departments and teams to build and manage a next-generation low-latency trading platform to provide the best execution quality to our Retail and Institutional clients. This role has the unique opportunity to lead squad to help design and deliver trading platform capabilities and solutions. The Electronic Trading Squad Lead/ Director of Product Management will ensure alignment on the 'what' and 'when' work is to be performed through ongoing planning and management of a roadmap that serves Fidelity Digital Assets Product and other teams. You partner with other Squad Leads to provide overview of the Electronic Trading platform design and reconcile dependencies across the organization. You manage delivery teams, in an agile structure, to deliver trading solutions that drive efficiency and effectiveness against defined trading product objectives and the Fidelity Digital Assets mission. You engage with various squads to share their input, deliver on sprint commitments, continuously improve, innovate, experiment, learn and celebrate success. You help test and back-test trading strategies and drive innovation and consistency across Trading Products. You are committed to developing others and yourself to ensure the latest thinking and knowledge is integrated into the culture of the squad. This role requires a dedicated, committed, and passionate leader who has experience with: Designing and managing electronic trading platforms including algorithmic trading, smart order routing and internalization / matching engine. Providing deep analytical expertise across various Trading squads. Is proficient in being able to extract and analyze data using SQL and other query languages. Deep Experience and interest in market structure - crypto, FX or equities. Passionate about execution quality - being able to define and manage to asset class appropriate execution quality standards and run back-tests to make sure constant improvements are made to the platform. Be a thought leader in introducing and implementing AI / ML techniques to create cutting edge trading strategies. Have experience and understanding of electronic trading protocols and managing latency across the platform. Inspire and empower squads through a shared mission and roadmap that aligns the work they do and the value they deliver to the partners they support. Guide the teams by serving as the voice of the client/partner towards high value, high quality execution. Clearly communicate impediments, progress and results against established objectives and KPIs towards successful delivery of agreed upon business, technology, and people results. Collaborate and coordinate with Technology - Architecture and Engineering Management and Squad Leads to build squad capacity and capability that cultivates a growth mindset. Make informed trade-off decisions to strike the right balance between quality, cost, and timelines. Improve value delivery and delivery excellence from planning through implementation. The Expertise and Skills You Bring Bachelor's degree required, MBA or any quantitative / analytical training necessary. 10+ years of combined experience designing and managing trading platforms. Deep understanding of Transaction Cost Analysis. Experience in Crypto a plus Exposure to AI/ML a plus Roadmap Management - skilled at defining and managing roadmaps that align business, data, and technology objectives by using quantitative and qualitative approaches to understand, sequence and prioritize needs. Discovery - crafting current/future state diagrams, process flows, use cases that position prioritized areas for delivery success. Planning - experience planning across teams for dependency alignment and facilitating quarterly planning activities that effectively break down work towards sprint goals. Backlog Ownership - owns the backlog to ensure epics and stories are clear and concise with well-defined business value and acceptance criteria. Ensure backlog readiness for upcoming sprints. Quality Execution - attention to detail with unwavering dedication to quality that is not limited to sign off. Ensure business readiness that ultimately delivers a seamless implementation. Partnerships - develop positive relationships and champion a collaborative team environment. Leadership - demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams. The Team The Fidelity Digital Assets Product Delivery team is central to enhancing and delivering platform capabilities that serve Fidelity Digital Assets Retail and Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice. The base salary range for this position is $103,000-$218,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . click apply for full job details

Job Description: The Role Fidelity Labs is looking for a Product Lead to drive the vision, development, and execution of a B2B Digital Assets API platform. You will be responsible for defining the product strategy, working closely with engineering, design, and business teams. This role is ideal for someone with a technical background who has transitioned into product management, particularly with experience in API platforms and digital asset/crypto expertise. The Value You Deliver Define and own the product roadmap, aligning it with business goals and market opportunities. Translate sophisticated business requirements into clear, actionable product features. Own the end-to-end product development lifecycle, collaborating with engineering teams to design and launch new features. Prioritize backlogs and ensure that the development aligns with technical and business goals. Customer-Focused Innovation: Work closely with customers to identify key struggles, gather feedback and implement solutions that drive user adoption and retention. Serve as the key liaison between engineering, design, operations, and external partners to ensure successful product delivery and alignment across all departments. Market Insights & Competitive Analysis: Stay current of industry trends, particularly in the crypto and API development space, and use insights to guide product strategy. Conduct competitive analysis to ensure the product stays ahead of market demands. Data-Driven Decisions: Implement a data-driven approach to product development, using analytics and user feedback to continuously improve the product. The Experience and Skills You Bring Technical Background: Hands-on experience in engineering or software development, ideally with a focus on API platforms and digital assets. Product Management Expertise : At least 5 years of product management experience, with a strong track record in building and scaling technology platforms or SaaS products. Experience in startups or fast-paced environments is highly desirable. Crypto Expertise: Deep understanding of the crypto ecosystem, including blockchain, exchanges and DeFi trends. Passion for the digital asset space and a desire to shape the future of financial technology. Startup Mentality: Comfortable navigating ambiguity and shifting priorities. You have experience in environments where speed, adaptability, and innovation are critical to success. Customer-Centric Attitude: Proven experience working closely with users to drive product decisions, from gathering insights to defining requirements and launching user-friendly features. Leadership Skills: Ability to lead cross-functional teams and influence without authority. You thrive in a collaborative environment and can communicate effectively with both technical and non-technical teams. Analytical & Problem-Solving Skills: You are comfortable using data to inform decisions, identify product opportunities, and make a measurable impact on user engagement and satisfaction. Preferred Qualifications: Crypto Product Experience: Direct experience working on crypto-related products or platforms. API Development: Familiarity with building or managing products that rely on APIs, particularly in the FinTech or financial services industry. The Team We are Fidelity Labs, Fidelity Investments' in-house software incubator and digital studio. Founded in 2005, Fidelity Labs has played a critical role in driving growth and innovation for the firm. The Fidelity Labs organization has a portfolio of new businesses and is constantly prototyping concepts for Fidelity's next new ventures. Fidelity Labs is a dynamic workplace that combines the best parts of startup life-building from scratch, adapting quickly, and moon-shot ambition-with the scale and stability of an industry leader. Learn more at . The base salary range for this position is $100,000-$169,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to . We welcome those with experience in jobs such as Home Buyer s Consultant, Billing, Cost, and Rate Clerk, and Retail Sales Representative and others in the Accounting and Finance to apply.

Center 3 (19075), United States of America, McLean, Virginia Manager, Product Management - Human Resources In HR we are focused on building intuitive experiences for Capital One associates. Our product managers partner with cross functional teams of product, tech, design and data to define, design and build technology solutions that engage and serve thousands of associates daily. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you In this role, you'll be expected to demonstrate proficiency in four key areas Human Centered You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences Business Focused You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Technology Driven You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing Integrated Problem Solving Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer Transformational Leadership You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you. Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work. Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs. Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications: Bachelor's Degree or military experience At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: Bachelor's Degree in Computer Science or Engineering MBA or Master's degree 2+ years of experience in Agile product management At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Platform Engineer (Slack administration) Do you enjoy solving technical issues, empathize with customer user experiences and want to keep up with the latest tech? Do you thrive in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking a Senior Platform Engineer, who is passionate about associate experience, collaboration technologies and security. The role is part of a team focused on ensuring associates can organize data and communicate on platforms such as Slack and Gchat. What You'll Do: Provide subject matter expertise on management and governance of our chat platforms Work with partner teams to test and rollout changes to our chat environments Work on user requests to create and modify channels, apps, and workflows Build new workflows and applications, and support our developer community to do the same Assist on content governance and connect governance for business partners Provide project updates to leadership including tracking milestones and metrics Work with Line of Business associates to advise on solutions that reduce collaboration risk Support Cyber Security Operations Center Investigations / Inquiry Requests Ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices.Support controls testing, audit responses and investigations Identify gaps in controls, processes, systems and recommend solutions Develop technical documentation, policies, and procedures for collaboration platforms. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 2 years of experience supporting real-time collaboration platforms (GChat, Slack, Teams) At least 2 years of AWS experience including EC2 instances, ECS Containers, and Lambda Preferred Qualifications: Bachelor's Degree in Computer Science or Engineering 2+ years as a Slack Administrator. 3+ years of experience building and supporting hosted apps in no-code or scripting platforms 2+ years of experience in scripting languages (Python, JavaScript, or Powershell) 2+ years of Experience in relational databases (MySQL, Postgres, etc) Experience in managing large scale deployments of 3rd party tools Experience with configuration and incident management Managed partner relationships, especially those involving vendors that provide services At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $127,500 - $145,500 for Senior Platform Engineer Plano, TX: $115,900 - $132,200 for Senior Platform Engineer Richmond, VA: $115,900 - $132,200 for Senior Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Reporting to GVP Law, Programming, the VP Law, Programming will serve as a senior-level in-house legal counsel responsible for video programming and content licensing matters at the nations largest pay television supplier. This role provides legal support the Programming Acquisition business team, which negotiates complex agreements covering carriage, and distribution of content from, cable television and broadcast networks, broadcast stations, film studios, sports leagues, SVOD and streaming services, and other content providers. The position also will involve advising senior executives on a wide range of legal issues relating to programming, including copyright and federal regulation relating to cable and video services. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts to simplify and enhance the customer experience. Oversee legal aspects of highly complex and multifaceted programming transactions with major programming providers, including negotiating, drafting and overseeing administration of company rights and obligations with respect to nationally distributed broadcast and cable programming services and television broadcast stations on traditional and new media (e.g., TVE, OTT, streaming) platforms, both linear and on-demand. Provide advice and guidance to executives in Programming Acquisition and Product on the legal interpretation of the companys agreements with programmers. Negotiate, draft, review, revise and approve retransmission consent contracts for carriage of broadcast television stations and advise on must carry regulatory issues. Advise Compliance team regarding various broadcast regulations (network non dupe, syndex, etc.). Provide strategic advice and expert guidance to executives in Programming Acquisition and Product on policy, legal and business implications of programmer contracts and relationships, as well as a wide variety of copyright and other legal issues implicated by distribution of content over existing and new technology platforms. Such advice and guidance will require a solid understanding of FCC regulations governing the distribution of video content over various platforms. Work collaboratively with other members of the legal department and business units, including media sales, small business and commercial sales, marketing, business development, and engineering, to ensure compliance with Company obligations as well as optimize terms for Company agreements. Develop and recommend company policy and positions on legal issues and process relating to programming. Provide counsel on issues arising from actual or anticipated lawsuits relating to programming matters. Manage outside counsel. Perform other duties as required. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to run deals involving multiple, highly complex sets of agreements. Strong legal reasoning and drafting skills Ability to make decisions and creatively solve problems while working under pressure Ability to manage multiple projects at one time and shift gears as priorities change Ability to work well with a team, including cross-functionally Ability to communicate both orally and in writing in a clear and straight-forward manner with all levels of management and company personnel Excellent managerial, motivating and interpersonal skills Must have solid background in copyright law, be business-minded, and be comfortable with broadcast television and new media issues. Education J.D. or equivalent Related Work Experience Top-tier law firm experience in a transactional role and/or as an in-house lawyer in television networks distribution or in MVPD industry 10+ WORKING CONDITIONS Office environment XLG001 5 2024 Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, youre joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. Required Preferred Job Industries Other

Senior Manager, Technical Program Manager AI / ML Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization, we're looking for someone that can help us build solid platforms on mobile and web surfaces that will help Capital One customers to have incredible experiences. The platforms are the foundational blocks on which Capital One's various lines of businesses (like credit card, retail banking, auto finance) will build delightful experiences for our customers. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 5 years of experience managing technical programs Preferred Qualifications: 5+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $193,000 - $220,300 for Sr. Manager, Technical Program Management McLean, VA: $193,000 - $220,300 for Sr. Manager, Technical Program Management New York, NY: $210,500 - $240,300 for Sr. Manager, Technical Program Management Plano, TX: $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management San Francisco, CA: $210,500 - $240,300 for Sr. Manager, Technical Program Management San Jose, CA: $210,500 - $240,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Center 1 (19052), United States of America, McLean, Virginia Distinguished Engineer - Marketing and Decisioning CardTech As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with the Marketing & Decisioning Tech teams to help drive the vision and architectural direction for our platforms, playing a crucial role in leading tech initiatives and delivering complex solutions. As part of this, you will be collaborating with cross functional teams and other Distinguished Engineers to define the technical strategies of products and platforms. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Basic Qualifications Bachelor's Degree At least 7 years of experience in Software engineering or solution architecture At least 7 years of experience in Enterprise architecture and design patterns At least 5 years of experience in Cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support 10+ years of software engineering experience using at least one of the following: Java, Python, Go, JavaScript/TypeScript, etc. 7+ years of experience in Data Lakes and Data warehousing 5+ years of experience in handling Realtime and Batch data processing (Python, Spark, Kafka, Delta libraries, etc.) 5+ years of experience with AWS services (AWS Glue, Fargate, Lambda, DynamoDB, etc.) 5+ years of experience with building REST APIs Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City (Hybrid On-Site): $274,800 - $313,600 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Senior Director, Customer Support Leader (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Director of Customer Support, you'll have the opportunity to be on the forefront of building this business and bring these tools to market. We are seeking an experienced and accomplished Support Leader with a proven track record in operational and/or site reliability engineering to lead our support organization. This executive role demands a deep understanding of system architecture, service delivery, and customer experience. The successful candidate will be responsible for ensuring maximum system uptime, optimizing performance, and leading a team of engineers to deliver world-class support around the clock. The ideal candidate will have a strong background in managing and scaling critical services, and will be adept at developing strategic roadmaps to address complex, large-scale challenges inherent in the technology industry. They will be a visionary leader with a passion for innovation and a commitment to delivering exceptional customer experiences. They will possess a deep understanding of industry best practices and emerging technologies, and will be able to leverage this knowledge to drive continuous improvement and operational excellence. Key Responsibilities: Lead and inspire a high-performing team of engineers to deliver exceptional support and service. Develop and implement strategies to ensure maximum system availability, reliability, and performance. Drive innovation and continuous improvement in service delivery and support. Develop and execute strategic roadmaps to address complex, large-scale challenges. Stay abreast of industry trends and emerging technologies to ensure the organization remains at the forefront of innovation. Foster a culture of collaboration, accountability, and customer-centricity. Basic Qualifications: Bachelor's degree At least 9 years of experience in customer support, customer success, or operations within a SaaS or technology organization At least 6 years of experience in operational or site reliability engineering At least 5 years of experience in people management roles, with a focus on building, mentoring, and leading high-performing teams Preferred Qualifications: Master's degree in Computer Science 6 + years of experience in developing and executing strategic roadmaps to address complex customer and business challenges Demonstrated ability to understand system architecture, service delivery and customer experience Experience designing scalable processes for proactive customer support and self-service solutions Strong leadership skills, communication and interpersonal skills Demonstrated ability to collaborate cross-functionally with product, engineering, and sales teams Experience navigating and leading teams through high-growth, fast-paced, or startup-like environments At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $280,600 - $320,200 for Sr. Director, Solutions Architecture Richmond, VA: $280,600 - $320,200 for Sr. Director, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Manager, Data Science - Automation Excellence Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description The Retail Bank Data Science team has a relentless focus on innovation with a passion for improving customer experiences. For that, our team writes lots of custom Python and Bash code to develop and deploy advanced AI/ML techniques. We care very deeply about doing things the right way, automating, standardizing, and removing barriers to accelerate our speed to market. Whether it's big or small data, our team's ability to turn that data into insights and insights into great decisions, hinges upon the code that makes it all work. The more time we can save through code that runs flawlessly and without intervention, the more time we have to deliver new insights. This role will be the catalyst that drives data science culture towards adopting the best mix of internal and external platforms, tools, and practices to deliver model-based insights to our customers faster than ever before. Role Description In this role, you will: Lead our code quality initiative, defining the vision and roadmap for the effortrole and carrying it out across the Retail Bank Present the code quality initiative and progress to both leaders and peers within the Bank and across the company, while driving adoption throughout the team Evaluate Machine Learning pipelines and Enterprise offerings to coach the team towards making the best development and deployment decisions for their use cases Leverage expertise on platforms and software best practices to enable and improve data scientists' code resiliency and performance Develop and maintain software tools, playbooks, and documentation to further drive engineering practices that rapidly lead to high performance models Curate or create training for software development best practices for data scientist mastery with tools used on model build and execution platforms The Ideal Candidate is: Technical. You're experienced with open source languages and how they're used in artificial intelligence and machine learning. You understand what can and should be automated and standardized. Modular code powering real-time predictive applications running in the cloud is kinda your thing. A Teacher. You know your way around a complex, collaborative code base, but you still remember what it was like writing your first script. You can articulate the why, the what, and the how of writing modular, unit-tested code so others can get on your level. The only thing better than writing your own masterful Python package is coaching someone else to leave their beloved Notebook behind and learn to do the same. A Self-Starter. You will own the mission to define the structure that leads our team to eliminate errors and make work exceptionally transferable through leveraging existing libraries/platforms as well as creating new modules where needed. Overall, you help others achieve a high level of coding maturity and be self-sufficient when putting work into production on a cloud infrastructure. Detail Oriented. Pre-commit hooks are as automatic as putting your seatbelt on when you get behind the wheel. You appreciate elegance and efficiency in code. You believe the little things add up and you can show the value of paying attention to the finer points of coding. Collaborative: You work well with leaders and fellow data scientists to balance code quality needs with existing project timelines. You are able to incorporate opinions from various stakeholders to come up with a plan that serves the most good. Basic Qualifications: Currently has, or is in the process of obtaining a Bachelor's Degree plus 6 years of experience in data analytics, or currently has, or is in the process of obtaining a Master's Degree plus 4 years of experience in data analytics, or currently has, or is in the process of obtaining PhD plus 1 year of experience in data analytics, with an expectation that required degree will be obtained on or before the scheduled start date At least 2 years' experience in open source programming languages for large scale data analysis At least 2 years' experience with machine learning At least 2 years' experience with relational databases Preferred Qualifications: PhD in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics At least 1 year of experience working with AWS At least 4 years' experience in Python, particularly Pandas, Dask, or Spark for large scale data analysis At least 4 years' experience with custom code-driven machine learning projects using packages such as scikit-learn, H2O, xgboost, PyTorch, JAX, etc. (i.e., not GUI-driven ML) At least 4 years' experience with SQL Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $193,400 - $220,700 for Mgr, Data Science Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).