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Controls Technician, Data Center Capacity Delivery
Amazon Data Services, Inc. Trenton, Ohio
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment. Key job responsibilities Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers. Perform network configurations and communication testing between third party devices and controllers or servers. Configuration and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers. Supervise low voltage electrical contractors who perform wiring and installation of field devices. Commissioning and systems level testing support. Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings. Assist in performing root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and responds to after-hours emergencies. Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. Work shifts longer than eight hours in duration. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Can lift and rack equipment up to 40 pounds - 3+ years of industrial controls and automation experience, or Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent - 1+ years of electrical or mechanical experience - Can lift and rack equipment up to 40 pounds - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience working in data centers with an emphasis on building and equipment operation - Experience reviewing and understanding engineering design documents for electronic, mechanical and electro-mechanical parts and assembly drawings of products - Experience in a data center or other critical environment - Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies - Knowledge of network design, protocols and troubleshooting - 4+ years of professional or military, or 4+ years of professional or military experience - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - 5+ years of experience in controls/automation, or construction/technical environment or related field. - Prior AWS/Amazon experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Trenton - 30.91 - 54.18 USD hourly
09/06/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own The Data Center Global Services team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The ideal candidate will possess technical background and experience in installation, troubleshooting and maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. Controls Technicians shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. They will verify, configure, and troubleshoot field devices including Air Handler Unit (AHU) controllers, Variable Frequency Drives (VFDs), Temperature and Pressure Sensors, and Third Party Network or Serial Devices, controllers and network equipment. Key job responsibilities Primarily working in field at Data Center sites and supporting multiple sites under Deployment and/or Service. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of instrumentation associated with the BMS and EPMS in data centers. Perform network configurations and communication testing between third party devices and controllers or servers. Configuration and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, AND/OR functions typically performed by industrial controllers. Supervise low voltage electrical contractors who perform wiring and installation of field devices. Commissioning and systems level testing support. Provide red-lined drawings and recommendations based on field work and verify accuracy of as-built drawings. Assist in performing root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and responds to after-hours emergencies. Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. Work shifts longer than eight hours in duration. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Can lift and rack equipment up to 40 pounds - 3+ years of industrial controls and automation experience, or Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent - 1+ years of electrical or mechanical experience - Can lift and rack equipment up to 40 pounds - Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries. - Ability to work non-standard hours and differing work rotations/shifts and overtime as required. PREFERRED QUALIFICATIONS - Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines - Experience working in data centers with an emphasis on building and equipment operation - Experience reviewing and understanding engineering design documents for electronic, mechanical and electro-mechanical parts and assembly drawings of products - Experience in a data center or other critical environment - Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies - Knowledge of network design, protocols and troubleshooting - 4+ years of professional or military, or 4+ years of professional or military experience - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - 5+ years of experience in controls/automation, or construction/technical environment or related field. - Prior AWS/Amazon experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Trenton - 30.91 - 54.18 USD hourly
Software Engineer with TS
NPA WorldWide Reston, Virginia
Job description: Software Engineer Simulation, Optimization & Decision Support Join a team building mission-critical software that turns complex technical concepts into tools decision-makers actually rely on. You'll work across the full stack from backend services to the interfaces that make sophisticated simulations and optimization models usable and across the full lifecycle, from early prototyping through deployment. We're a small, collaborative group where engineers own real problems end to end. If you like working close to the research, translating hard technical ideas into clean, maintainable software, and seeing your work go from whiteboard to operational use, this role is built for you. What You'll Do Build and scale full-stack applications supporting simulation, optimization, and decision-support tools Design backend services and APIs (Java, Rust, or similar) Build responsive, intuitive front-end applications (React, TypeScript) Partner directly with researchers and end users to shape requirements and translate technical concepts into working software Contribute at every stage prototyping, implementation, demos, and deployment Required Qualifications Bachelor's degree in Computer Science, Mathematics, Physics, Applied Math, or related field 5+ years of professional software engineering experience Strong experience with React, TypeScript, and modern front-end tooling Experience building backend services/APIs in Java, Rust, or similar languages A track record of writing readable, maintainable, well-engineered code in a collaborative setting Comfort working directly with researchers, engineers, and end users to turn ideas into usable software Exposure to full-stack web development in any modern framework U.S. citizenship required; must hold an active Top Secret clearance Nice to Have Active TS/SCI clearance Experience with performance-sensitive, algorithmic, or parallel/concurrent software Background in defense, national security, or other mission-driven environments 3D, geospatial, or high-performance visualization experience (WebGL, OpenGL) Experience with distributed systems, databases, or messaging/async processing Familiarity with AI/ML-enabled software (LLMs, computer vision, model integration) Experience with cloud/containerized deployment (AWS, Docker, Kubernetes, CI/CD) Qualifications: Required Qualifications Bachelor's degree in Computer Science, Mathematics, Physics, Applied Math, or related field 5+ years of professional software engineering experience Strong experience with React, TypeScript, and modern front-end tooling Experience building backend services/APIs in Java, Rust, or similar languages A track record of writing readable, maintainable, well-engineered code in a collaborative setting Comfort working directly with researchers, engineers, and end users to turn ideas into usable software Exposure to full-stack web development in any modern framework U.S. citizenship required; must hold an active Top Secret clearance Nice to Have Active TS/SCI clearance Experience with performance-sensitive, algorithmic, or parallel/concurrent software Background in defense, national security, or other mission-driven environments 3D, geospatial, or high-performance visualization experience (WebGL, OpenGL) Experience with distributed systems, databases, or messaging/async processing Familiarity with AI/ML-enabled software (LLMs, computer vision, model integration) Experience with cloud/containerized deployment (AWS, Docker, Kubernetes, CI/CD) Why is This a Great Opportunity: Join a team building mission-critical software that turns complex technical concepts into tools decision-makers actually rely on. You'll work across the full stack from backend services to the interfaces that make sophisticated simulations and optimization models usable and across the full lifecycle, from early prototyping through deployment. We're a small, collaborative group where engineers own real problems end to end. If you like working close to the research, translating hard technical ideas into clean, maintainable software, and seeing your work go from whiteboard to operational use, this role is built for you. Salary Type : Annual Salary Salary Min : $ 135000 Salary Max : $ 175000 Currency Type : USD
09/06/2026
Full time
Job description: Software Engineer Simulation, Optimization & Decision Support Join a team building mission-critical software that turns complex technical concepts into tools decision-makers actually rely on. You'll work across the full stack from backend services to the interfaces that make sophisticated simulations and optimization models usable and across the full lifecycle, from early prototyping through deployment. We're a small, collaborative group where engineers own real problems end to end. If you like working close to the research, translating hard technical ideas into clean, maintainable software, and seeing your work go from whiteboard to operational use, this role is built for you. What You'll Do Build and scale full-stack applications supporting simulation, optimization, and decision-support tools Design backend services and APIs (Java, Rust, or similar) Build responsive, intuitive front-end applications (React, TypeScript) Partner directly with researchers and end users to shape requirements and translate technical concepts into working software Contribute at every stage prototyping, implementation, demos, and deployment Required Qualifications Bachelor's degree in Computer Science, Mathematics, Physics, Applied Math, or related field 5+ years of professional software engineering experience Strong experience with React, TypeScript, and modern front-end tooling Experience building backend services/APIs in Java, Rust, or similar languages A track record of writing readable, maintainable, well-engineered code in a collaborative setting Comfort working directly with researchers, engineers, and end users to turn ideas into usable software Exposure to full-stack web development in any modern framework U.S. citizenship required; must hold an active Top Secret clearance Nice to Have Active TS/SCI clearance Experience with performance-sensitive, algorithmic, or parallel/concurrent software Background in defense, national security, or other mission-driven environments 3D, geospatial, or high-performance visualization experience (WebGL, OpenGL) Experience with distributed systems, databases, or messaging/async processing Familiarity with AI/ML-enabled software (LLMs, computer vision, model integration) Experience with cloud/containerized deployment (AWS, Docker, Kubernetes, CI/CD) Qualifications: Required Qualifications Bachelor's degree in Computer Science, Mathematics, Physics, Applied Math, or related field 5+ years of professional software engineering experience Strong experience with React, TypeScript, and modern front-end tooling Experience building backend services/APIs in Java, Rust, or similar languages A track record of writing readable, maintainable, well-engineered code in a collaborative setting Comfort working directly with researchers, engineers, and end users to turn ideas into usable software Exposure to full-stack web development in any modern framework U.S. citizenship required; must hold an active Top Secret clearance Nice to Have Active TS/SCI clearance Experience with performance-sensitive, algorithmic, or parallel/concurrent software Background in defense, national security, or other mission-driven environments 3D, geospatial, or high-performance visualization experience (WebGL, OpenGL) Experience with distributed systems, databases, or messaging/async processing Familiarity with AI/ML-enabled software (LLMs, computer vision, model integration) Experience with cloud/containerized deployment (AWS, Docker, Kubernetes, CI/CD) Why is This a Great Opportunity: Join a team building mission-critical software that turns complex technical concepts into tools decision-makers actually rely on. You'll work across the full stack from backend services to the interfaces that make sophisticated simulations and optimization models usable and across the full lifecycle, from early prototyping through deployment. We're a small, collaborative group where engineers own real problems end to end. If you like working close to the research, translating hard technical ideas into clean, maintainable software, and seeing your work go from whiteboard to operational use, this role is built for you. Salary Type : Annual Salary Salary Min : $ 135000 Salary Max : $ 175000 Currency Type : USD
Building Automation System (BAS) Electrician
Conquest Solutions Greenbelt, Maryland
Job Description Job Description Building Automation System Electrician Conquest Solutions, LLC (CQS) is a leading application and engineering consulting firm in the Washington, D.C. metro area specializing in Building Automation Systems (BAS), Design-build and General Construction. We assist federal, state and local government agencies, private sector companies; and commercial entities in the design and implementation of their BAS and General Construction projects. CQS employees enjoy a flexible, fun, and family-oriented work environment. We collaborate and learn from each other, which leads to each team member's contribution having a huge impact on the overall growth of our company. We have a strong culture rooted in our core values of INTEGRITY, INCLUSION, and INNOVATION. These values guide every aspect of our work and contribute to high levels of employee happiness that results in superior customer service to our client's time and again. CQS has an exciting opportunity for a Building Automation System Electrician to join our team to support the implementation of building automation systems for multiple clients in the Washington, DC Metro Area and some other parts of the country. This position has a 90-day introductory period. Responsibilities and Duties: Responsibilities and duties include but are not limited to the following: Electrical installation of Floor Level, Mechanical Room Level, Plant Level, Roof Level BAS applications Install, wire, and terminate controllers, and instrumentation devices. Install and bend conduit, wiring and cabling systems. Laying out work to support a successful BAS installation. Perform troubleshooting methods given multiple constraints including project time requirements, lack of documentation from a site, or incomplete installation by others prior to CQS work. Work around other trades to install your work. Manage time effectively as a team player reporting directly to the BAS Electrical Foreman. Be punctual to support teammates and lead successful project delivery. Produce clear, concise, and comprehensive written/electronic reports detailing the status, work performed, deficiencies noted, and corrective actions to the BAS Electrical Foreman. Maintain a high standard of quality and professionalism with regards to workmanship, customer relations, team members, behavior, and appearance. Work safely at all times. Work Hours: Monday through Friday. Start times vary between 6am and 7am. (Depending on project schedule). A normal workday is 8 work hours. A normal workweek is 40 work hours. Some projects or tasks may require Overtime hours on nights or weekends as required to meet project schedule. Job Qualifications: Has at least 5 years of work experience in the installation of BAS. A journeyman's electrical license (or higher) is preferred. High school or equivalent (Preferred). Capable of using basic hand and trade specific tools necessary to perform required work. Experience in hardware verification preferred. Ability to read and comprehend technical drawings, schematics, specifications, and system manuals and BAS submittal drawings. Be knowledgeable in HVAC and electrical equipment and apparatus that are controlled (directly and indirectly) by the DDC system. Demonstrate working knowledge of automatic temperature controls implementation and theory, building automation systems best practices, and other building subsystem metering requirements. Must work independently with little or no supervision while providing guidance to other team members. Excellent communication, organization and interpersonal skills required. Ability to be attentive and responsive to client concerns while communicating with CQS management for full team responses. Ability to prioritize and multi-task within time and technical constraints. Ability to establish effective collaborative working relationships across different functional areas. Must possess a high level of ownership, enthusiasm, and a collaborative, professional temperament. Must be able to pass a stringent Government background check, reference check and a drug screening. Possess and maintain a valid state issued motor vehicle license with a clean driving record as required by the company's insurance carrier to qualify to operate a company vehicle (if eligible). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. At times, this job can be physically demanding. Capable of climbing and working from ladders and ariel lifts, pulling action, lifting 60 pounds, overhead work, kneeling, crouching, and bending. Requirements: Minimum US Permanent Resident status is required. US Citizenship is preferred. Ability to obtain federal government security clearance for access to secure government facilities is desirable. Must have the ability to pass a background check, reference check, and pre-employment drug screening. Employee Benefits Paid Holidays (14 days) Paid Time Off (starting at 10 days annually) 401k Retirement Plan with company match program (maximum 4% company match) 60% Employer-Provided Medical, Dental, and Vision Insurances for Employee + Family 100% Employer-Provided Life & Disability Insurances for Employee Company-Provided Vehicle or Vehicle Allowance May be Applicable State Prevailing Wage Rates & Fringe Benefits May be Applicable
09/06/2026
Full time
Job Description Job Description Building Automation System Electrician Conquest Solutions, LLC (CQS) is a leading application and engineering consulting firm in the Washington, D.C. metro area specializing in Building Automation Systems (BAS), Design-build and General Construction. We assist federal, state and local government agencies, private sector companies; and commercial entities in the design and implementation of their BAS and General Construction projects. CQS employees enjoy a flexible, fun, and family-oriented work environment. We collaborate and learn from each other, which leads to each team member's contribution having a huge impact on the overall growth of our company. We have a strong culture rooted in our core values of INTEGRITY, INCLUSION, and INNOVATION. These values guide every aspect of our work and contribute to high levels of employee happiness that results in superior customer service to our client's time and again. CQS has an exciting opportunity for a Building Automation System Electrician to join our team to support the implementation of building automation systems for multiple clients in the Washington, DC Metro Area and some other parts of the country. This position has a 90-day introductory period. Responsibilities and Duties: Responsibilities and duties include but are not limited to the following: Electrical installation of Floor Level, Mechanical Room Level, Plant Level, Roof Level BAS applications Install, wire, and terminate controllers, and instrumentation devices. Install and bend conduit, wiring and cabling systems. Laying out work to support a successful BAS installation. Perform troubleshooting methods given multiple constraints including project time requirements, lack of documentation from a site, or incomplete installation by others prior to CQS work. Work around other trades to install your work. Manage time effectively as a team player reporting directly to the BAS Electrical Foreman. Be punctual to support teammates and lead successful project delivery. Produce clear, concise, and comprehensive written/electronic reports detailing the status, work performed, deficiencies noted, and corrective actions to the BAS Electrical Foreman. Maintain a high standard of quality and professionalism with regards to workmanship, customer relations, team members, behavior, and appearance. Work safely at all times. Work Hours: Monday through Friday. Start times vary between 6am and 7am. (Depending on project schedule). A normal workday is 8 work hours. A normal workweek is 40 work hours. Some projects or tasks may require Overtime hours on nights or weekends as required to meet project schedule. Job Qualifications: Has at least 5 years of work experience in the installation of BAS. A journeyman's electrical license (or higher) is preferred. High school or equivalent (Preferred). Capable of using basic hand and trade specific tools necessary to perform required work. Experience in hardware verification preferred. Ability to read and comprehend technical drawings, schematics, specifications, and system manuals and BAS submittal drawings. Be knowledgeable in HVAC and electrical equipment and apparatus that are controlled (directly and indirectly) by the DDC system. Demonstrate working knowledge of automatic temperature controls implementation and theory, building automation systems best practices, and other building subsystem metering requirements. Must work independently with little or no supervision while providing guidance to other team members. Excellent communication, organization and interpersonal skills required. Ability to be attentive and responsive to client concerns while communicating with CQS management for full team responses. Ability to prioritize and multi-task within time and technical constraints. Ability to establish effective collaborative working relationships across different functional areas. Must possess a high level of ownership, enthusiasm, and a collaborative, professional temperament. Must be able to pass a stringent Government background check, reference check and a drug screening. Possess and maintain a valid state issued motor vehicle license with a clean driving record as required by the company's insurance carrier to qualify to operate a company vehicle (if eligible). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. At times, this job can be physically demanding. Capable of climbing and working from ladders and ariel lifts, pulling action, lifting 60 pounds, overhead work, kneeling, crouching, and bending. Requirements: Minimum US Permanent Resident status is required. US Citizenship is preferred. Ability to obtain federal government security clearance for access to secure government facilities is desirable. Must have the ability to pass a background check, reference check, and pre-employment drug screening. Employee Benefits Paid Holidays (14 days) Paid Time Off (starting at 10 days annually) 401k Retirement Plan with company match program (maximum 4% company match) 60% Employer-Provided Medical, Dental, and Vision Insurances for Employee + Family 100% Employer-Provided Life & Disability Insurances for Employee Company-Provided Vehicle or Vehicle Allowance May be Applicable State Prevailing Wage Rates & Fringe Benefits May be Applicable
Senior Electrical Engineer
Insperity Saint Paul, Minnesota
Job Description Job Description Description & Requirements Senior Electrical Engineer Ready to power up your career with a team that thrives on innovation and handson engineering excellence? At Minot Enterprises , we're searching for a seasoned Senior Electrical Engineer to lead the design, analysis, and specification of missioncritical power distribution systems for complex industrial facilities. If you're passionate about solving realworld electrical challenges, especially around mediumvoltage equipment, protective relaying, and lowvoltage switchgear, and you bring deep NEC knowledge coupled with SKM Power Tools expertise, this is your opportunity to make a measurable impact on projects that matter. Best-in-Class Benefits and Culture: At Minot Enterprises, we value your time, expertise, and growth. Our commitment to your success is reflected in a competitive salary of $140,000 to $145,600 annually, depending on experience, with a potential performance bonus and an extensive benefits package, including: Comprehensive health coverage: Medical, dental, and vision insurance Robust retirement planning: 401(k) plan with employer matching Financial security: Life and disability insurance Flexible financial options: Health savings and flexible spending accounts Well-being and work-life balance: Paid time off, flexible schedule, and remote work options As a 100% employee-owned company, we foster a collaborative, creative environment where every voice matters. You'll work on challenging, rewarding projects, have access to professional growth opportunities and continuing education, and contribute directly to our processes, planning, and culture. At Minot, your career and ideas have a meaningful impact every day. To thrive as the Senior Electrical Engineer, you should have: Bachelor's degree in Electrical Engineering with 5+ years of experience in power distribution and protection systems. Expertise in medium-voltage distribution, protective relaying, and low-voltage switchgear applications. Proficiency in SKM Power Tools and thorough knowledge of NEC, IEEE standards, and industry practices. Professional Engineer (PE) license preferred, or eligibility to obtain. Effective written and verbal communication skills, with flexibility to travel and lead technical discussions with clients and project teams. Experience with the installations of industrial process equipment including experience with interpreting elementary diagrams, is desirable. Your responsibilities as the Senior Electrical Engineer will include: Lead the design, specification, and analysis of medium- and low-voltage power distribution systems, including switchgear, MCCs, and protective relays. Perform system studies such as short-circuit, coordination, arc-flash, and load flow using SKM Power Tools. Develop detailed construction documents, one-line diagrams, equipment layouts, and procurement specifications. Review vendor proposals and provide technical oversight during procurement, installation, and commissioning. Ensure all designs comply with NEC, IEEE, and NFPA 70E standards while collaborating with project teams for safe and efficient solutions. About Us At Minot Enterprises , we're more than just engineers; we're innovators committed to delivering tailored automation and electrical solutions that keep industry moving. Founded in 2004, our team has grown into a highly collaborative group of professionals specializing in process electrical, control systems engineering, mechanical design, and data management services. With a broad portfolio of projects across diverse sectors, we combine technical rigor with a culture that values creativity, integrity, and teamwork. As a 100% employee-owned company, we empower every team member to shape the future of industrial engineering and grow with us as we solve tomorrow's toughest challenges. Join Our Team and Power the Future Bring your expertise, creativity, and drive to a 100% employee-owned company where challenging projects, growth opportunities, and top-tier benefits await. Your next career milestone starts here. Apply now and make a real impact on the industries that keep the world moving. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
09/06/2026
Full time
Job Description Job Description Description & Requirements Senior Electrical Engineer Ready to power up your career with a team that thrives on innovation and handson engineering excellence? At Minot Enterprises , we're searching for a seasoned Senior Electrical Engineer to lead the design, analysis, and specification of missioncritical power distribution systems for complex industrial facilities. If you're passionate about solving realworld electrical challenges, especially around mediumvoltage equipment, protective relaying, and lowvoltage switchgear, and you bring deep NEC knowledge coupled with SKM Power Tools expertise, this is your opportunity to make a measurable impact on projects that matter. Best-in-Class Benefits and Culture: At Minot Enterprises, we value your time, expertise, and growth. Our commitment to your success is reflected in a competitive salary of $140,000 to $145,600 annually, depending on experience, with a potential performance bonus and an extensive benefits package, including: Comprehensive health coverage: Medical, dental, and vision insurance Robust retirement planning: 401(k) plan with employer matching Financial security: Life and disability insurance Flexible financial options: Health savings and flexible spending accounts Well-being and work-life balance: Paid time off, flexible schedule, and remote work options As a 100% employee-owned company, we foster a collaborative, creative environment where every voice matters. You'll work on challenging, rewarding projects, have access to professional growth opportunities and continuing education, and contribute directly to our processes, planning, and culture. At Minot, your career and ideas have a meaningful impact every day. To thrive as the Senior Electrical Engineer, you should have: Bachelor's degree in Electrical Engineering with 5+ years of experience in power distribution and protection systems. Expertise in medium-voltage distribution, protective relaying, and low-voltage switchgear applications. Proficiency in SKM Power Tools and thorough knowledge of NEC, IEEE standards, and industry practices. Professional Engineer (PE) license preferred, or eligibility to obtain. Effective written and verbal communication skills, with flexibility to travel and lead technical discussions with clients and project teams. Experience with the installations of industrial process equipment including experience with interpreting elementary diagrams, is desirable. Your responsibilities as the Senior Electrical Engineer will include: Lead the design, specification, and analysis of medium- and low-voltage power distribution systems, including switchgear, MCCs, and protective relays. Perform system studies such as short-circuit, coordination, arc-flash, and load flow using SKM Power Tools. Develop detailed construction documents, one-line diagrams, equipment layouts, and procurement specifications. Review vendor proposals and provide technical oversight during procurement, installation, and commissioning. Ensure all designs comply with NEC, IEEE, and NFPA 70E standards while collaborating with project teams for safe and efficient solutions. About Us At Minot Enterprises , we're more than just engineers; we're innovators committed to delivering tailored automation and electrical solutions that keep industry moving. Founded in 2004, our team has grown into a highly collaborative group of professionals specializing in process electrical, control systems engineering, mechanical design, and data management services. With a broad portfolio of projects across diverse sectors, we combine technical rigor with a culture that values creativity, integrity, and teamwork. As a 100% employee-owned company, we empower every team member to shape the future of industrial engineering and grow with us as we solve tomorrow's toughest challenges. Join Our Team and Power the Future Bring your expertise, creativity, and drive to a 100% employee-owned company where challenging projects, growth opportunities, and top-tier benefits await. Your next career milestone starts here. Apply now and make a real impact on the industries that keep the world moving. We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.
Kaiser Permanente
IT Applications Engineer V, Web
Kaiser Permanente Greensboro, North Carolina
Tech Summary: In addition to the responsibilities listed below, this technical leader position is also responsible for driving the development of internet applications and software tools. This includes collaborating with product teams to understand and define the product vision, and overseeing the development and support of end-to-end solutions including architecting, designing, developing, and testing member- facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for driving the development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications on critical issues; and ensuring work processes and products meet KP IT security and development standards. Job Summary: In addition to the responsibilities listed below, this technical leader position is also responsible for driving the development of internet applications and software tools. This includes collaborating with product teams to understand and define the product vision, and overseeing the development and support of end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for driving the development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications on critical issues; and ensuring work processes and products meet KP IT security and development standards. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Minimum four (4) years experience developing and/or implementing web-based applications. Minimum three (3) years experience in developing and utilizing cloud based technologies (e.g., Microsoft Azure, AWS, GCP, etc.) Minimum three (3) years experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.) Additional Requirements:
09/06/2026
Full time
Tech Summary: In addition to the responsibilities listed below, this technical leader position is also responsible for driving the development of internet applications and software tools. This includes collaborating with product teams to understand and define the product vision, and overseeing the development and support of end-to-end solutions including architecting, designing, developing, and testing member- facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for driving the development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications on critical issues; and ensuring work processes and products meet KP IT security and development standards. Job Summary: In addition to the responsibilities listed below, this technical leader position is also responsible for driving the development of internet applications and software tools. This includes collaborating with product teams to understand and define the product vision, and overseeing the development and support of end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for driving the development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications on critical issues; and ensuring work processes and products meet KP IT security and development standards. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Minimum four (4) years experience developing and/or implementing web-based applications. Minimum three (3) years experience in developing and utilizing cloud based technologies (e.g., Microsoft Azure, AWS, GCP, etc.) Minimum three (3) years experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.) Additional Requirements:
Kaiser Permanente
IT Infrastructure Engineer V
Kaiser Permanente Greensboro, North Carolina
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
09/06/2026
Full time
Tech Summary This senior-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization, which provides an integrated enterprise container platform service across on-premises and public-cloud environments. The department enables application and technology teams to modernize workloads, adopt consistent deployment practices, and operate business-critical services with strong reliability, security, compliance, and operational readiness. The Senior Container Platform Engineer is a hands-on engineering partner responsible for designing, building, enhancing, and supporting reusable platform capabilities that simplify application onboarding and improve the developer experience. The position works closely with application teams and partners across cloud engineering, infrastructure, cybersecurity, networking, observability, reliability engineering, and development automation to translate enterprise needs into secure, scalable, and supportable solutions. The role contributes to automation, standardized onboarding patterns, platform lifecycle improvements, production troubleshooting, and continuous service improvement across shared and dedicated container environments. By combining platform engineering with application enablement and production ownership, this position helps reduce one-off implementations, improve delivery consistency, and expand adoption of the enterprise container service for teams supporting mission-critical healthcare capabilities. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
CarShield
Network Engineer
CarShield Saint Peters, Missouri
Description: CarShield is seeking an experienced Network Engineer to join its growing Infrastructure team. In this role, you will design, implement, monitor, and manage the organization's local and wide area networks, helping maintain secure, reliable connectivity and maximum availability for users across the business. In this role, you will: Design and implement new network solutions and improve the efficiency, security, and reliability of existing networks. Install, configure, and support network infrastructure, including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP. Configure firewalls, routing, and switching to maximize network performance and security. Administer web application firewalls and manage SSL/TLS certificates, including issuance, installation, and renewal. Monitor network performance, investigate faults, and identify opportunities to improve availability and efficiency. Troubleshoot LAN/WAN, VPN, routing, switching, and firewall issues from end to end and implement durable resolutions. Maintain network equipment by applying current, approved firmware releases. Document network configurations, incidents, troubleshooting activities, and resolutions within the IT service management environment. Communicate network status, risks, and relevant updates to key stakeholders. Perform other duties as assigned. Compensation and Benefits Salary commensurate with experience. Group insurance, including medical, dental, vision, and life coverage. 401(k) with employer match. Discounted CarShield policies. Discounted tuition at Lindenwood University. Professional development opportunities. On-site basketball and other recreation. On-site fitness facilities and classes led by a staff personal trainer at the St. Peters headquarters. Requirements: Ability to work fully on-site at CarShield's St. Peters, Missouri, office five days per week. Bachelor's degree in Information Systems or a related field, or equivalent practical experience. At least four years of networking experience and two years of cloud engineering experience. Strong understanding of switches, routers, firewalls, and VPN appliances, including technologies such as Cisco ASA/Firepower, Nexus, Catalyst, and Check Point. Strong working knowledge of TCP/IP, subnetting, IPsec, network segmentation, VRFs, switching, VLANs, routing, and load balancers. Strong understanding of identity management, federated identity systems such as Microsoft ADFS, multifactor authentication, and Active Directory integration with cloud applications and Azure AD. Current knowledge of DevOps practices, containerization, security, and observability. Scripting experience supporting automation and infrastructure-as-code deployments using Terraform, Azure Resource Manager, Azure PowerShell, and Azure CLI. Knowledge of SNMP monitoring and device management, including SNMP v2c and v3, community strings, traps and polling, and MIBs/OIDs. Experience working in an IT service management environment with strong technical documentation practices. Demonstrated ability to troubleshoot complex operational issues efficiently and drive them to resolution. Ability to work independently, exercise sound judgment, and collaborate effectively with direction when needed. Strong written, verbal, and presentation skills, including the ability to explain complex technical concepts to varied audiences. PIe8b4257d6ae5-6583
09/06/2026
Full time
Description: CarShield is seeking an experienced Network Engineer to join its growing Infrastructure team. In this role, you will design, implement, monitor, and manage the organization's local and wide area networks, helping maintain secure, reliable connectivity and maximum availability for users across the business. In this role, you will: Design and implement new network solutions and improve the efficiency, security, and reliability of existing networks. Install, configure, and support network infrastructure, including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP. Configure firewalls, routing, and switching to maximize network performance and security. Administer web application firewalls and manage SSL/TLS certificates, including issuance, installation, and renewal. Monitor network performance, investigate faults, and identify opportunities to improve availability and efficiency. Troubleshoot LAN/WAN, VPN, routing, switching, and firewall issues from end to end and implement durable resolutions. Maintain network equipment by applying current, approved firmware releases. Document network configurations, incidents, troubleshooting activities, and resolutions within the IT service management environment. Communicate network status, risks, and relevant updates to key stakeholders. Perform other duties as assigned. Compensation and Benefits Salary commensurate with experience. Group insurance, including medical, dental, vision, and life coverage. 401(k) with employer match. Discounted CarShield policies. Discounted tuition at Lindenwood University. Professional development opportunities. On-site basketball and other recreation. On-site fitness facilities and classes led by a staff personal trainer at the St. Peters headquarters. Requirements: Ability to work fully on-site at CarShield's St. Peters, Missouri, office five days per week. Bachelor's degree in Information Systems or a related field, or equivalent practical experience. At least four years of networking experience and two years of cloud engineering experience. Strong understanding of switches, routers, firewalls, and VPN appliances, including technologies such as Cisco ASA/Firepower, Nexus, Catalyst, and Check Point. Strong working knowledge of TCP/IP, subnetting, IPsec, network segmentation, VRFs, switching, VLANs, routing, and load balancers. Strong understanding of identity management, federated identity systems such as Microsoft ADFS, multifactor authentication, and Active Directory integration with cloud applications and Azure AD. Current knowledge of DevOps practices, containerization, security, and observability. Scripting experience supporting automation and infrastructure-as-code deployments using Terraform, Azure Resource Manager, Azure PowerShell, and Azure CLI. Knowledge of SNMP monitoring and device management, including SNMP v2c and v3, community strings, traps and polling, and MIBs/OIDs. Experience working in an IT service management environment with strong technical documentation practices. Demonstrated ability to troubleshoot complex operational issues efficiently and drive them to resolution. Ability to work independently, exercise sound judgment, and collaborate effectively with direction when needed. Strong written, verbal, and presentation skills, including the ability to explain complex technical concepts to varied audiences. PIe8b4257d6ae5-6583
Kaiser Permanente
Director, Systems Administration (Epic Tapestry UM/Referrals)
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Director, Systems Administration (Epic Tapestry UM/Referrals) will help shape the future state of utilization management through workflow modernization, automation, interoperability, and emerging technologies, including the responsible application of artificial intelligence and advanced analytics. This leader will champion enterprise-wide standardization efforts while balancing regional and operational needs, ensuring solutions align with Kaiser Permanente's integrated care delivery model and long-term digital transformation strategy. This includes overseeing and providing guidance to the team designing, building, and optimizing UM and referral workflows (Internal/External) across multiple markets, as well as configuration of RTP, CER, LQL, ASA, EAP/EDP, system definitions, routing rules, workqueues, templates, Service Auth (AUG/AUT), Unified Authorization logic, and DME/Post-Acute workflows. Job Summary: This Director level employee is primarily responsible for overseeing the monitoring and management of all enterprise systems, managing support for all enterprise systems, and managing and facilitating the implementation of planned hardware and software changes. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. Directs the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Directs team in providing all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Builds a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Ensures adherence to and provides thought leadership for the modification of change management processes. Provides overall direction for the implementation of planned hardware and software changes into production environments. Oversees application-oriented administration and technical support for production and non- production environments Directs the coordination of timelines to ensure the delivery of appropriate, sustainable, and prompt solutions. Oversees the maintenance, modification, and documentation of complex and advanced applications. Oversees the development of guidelines to prevent and/or resolve recurring problems. Develops and improves programs to prioritize incident resolution. Oversees system configuration. Oversees the evaluation of new application packages and identification of anticipated systems requirements for planning purposes. Oversees communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Oversees the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Directs the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Directs complex performance tuning and optimization activities. Oversees user accounts, network or system rights, and access to systems and equipment, and updates policies, as necessary. Directs disaster recovery planning, testing, support, and activation activities. Directs the development of requirements, selection of vendors, and installation of systems. Minimum Qualifications: Minimum four (4) years supervisory experience. Minimum two (2) years managing operating budgets and/or project financials. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Director, Systems Administration (Epic Tapestry UM/Referrals) will help shape the future state of utilization management through workflow modernization, automation, interoperability, and emerging technologies, including the responsible application of artificial intelligence and advanced analytics. This leader will champion enterprise-wide standardization efforts while balancing regional and operational needs, ensuring solutions align with Kaiser Permanente's integrated care delivery model and long-term digital transformation strategy. This includes overseeing and providing guidance to the team designing, building, and optimizing UM and referral workflows (Internal/External) across multiple markets, as well as configuration of RTP, CER, LQL, ASA, EAP/EDP, system definitions, routing rules, workqueues, templates, Service Auth (AUG/AUT), Unified Authorization logic, and DME/Post-Acute workflows. Job Summary: This Director level employee is primarily responsible for overseeing the monitoring and management of all enterprise systems, managing support for all enterprise systems, and managing and facilitating the implementation of planned hardware and software changes. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. Directs the management and monitoring of stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security). Directs team in providing all levels of support for all enterprise systems by overseeing the diagnosis, troubleshooting, and resolution of complex incidents to minimize system issues. Builds a network of partnerships with technical and project teams to resolve system problems and application-specific issues. Ensures adherence to and provides thought leadership for the modification of change management processes. Provides overall direction for the implementation of planned hardware and software changes into production environments. Oversees application-oriented administration and technical support for production and non- production environments Directs the coordination of timelines to ensure the delivery of appropriate, sustainable, and prompt solutions. Oversees the maintenance, modification, and documentation of complex and advanced applications. Oversees the development of guidelines to prevent and/or resolve recurring problems. Develops and improves programs to prioritize incident resolution. Oversees system configuration. Oversees the evaluation of new application packages and identification of anticipated systems requirements for planning purposes. Oversees communication with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Oversees the analysis of the impact of process or technical tool changes on existing processes, tools, and interfaces. Directs the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Directs complex performance tuning and optimization activities. Oversees user accounts, network or system rights, and access to systems and equipment, and updates policies, as necessary. Directs disaster recovery planning, testing, support, and activation activities. Directs the development of requirements, selection of vendors, and installation of systems. Minimum Qualifications: Minimum four (4) years supervisory experience. Minimum two (2) years managing operating budgets and/or project financials. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Kaiser Permanente
IT Product Manager IV - Application & Infrastructure Modernization
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The IT Product Manager IV - Application & Infrastructure Modernization is a senior individual contributor responsible for defining application wellness roadmaps strategy and roadmaps that enable application and infrastructure modernization while actively managing technical debt across the enterprise technology stack. This role-operates-within the Technology Lifecycle Management and Modernization (TLM) organization and partners closely with application teams, enterprise architecture, platform engineering, security, and infrastructure teams. The role ensures solutions align with Enterprise Architecture standards while improving technology health, resiliency, and time-to-market through modernization and rationalization initiatives. Job Summary: This senior individual contributor role is primarily responsible for defining product strategy and vision, developing product roadmaps from ideation to launch, and making decisions on new products or enhancements to bring to market. This includes developing product enhancements based on validated learnings, serving as a facilitator for product teams and diverse stakeholder groups across the organization, and collaborating with operations teams and market stakeholders to support product adoption. This role is also responsible for performing internal and external discovery for new and existing products, validating solutions with end users, funneling learnings to product roadmaps, tracking outcomes and key performance indicators, and partnering with product team members to solve user problems. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; adapting to and learning from change, difficulties, and feedback. Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; developing business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; developing product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. Serves as a facilitator for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by coordinating the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; collaborating with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for stakeholders; providing product expertise, peer training, and consultation as appropriate; and adhering to enterprise compliance standards and managing technology risks appropriately. Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap. Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders. Partners with product team members to solve user problems by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and collaborating on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. Minimum one (1) year experience in a leadership role with or without direct reports.
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The IT Product Manager IV - Application & Infrastructure Modernization is a senior individual contributor responsible for defining application wellness roadmaps strategy and roadmaps that enable application and infrastructure modernization while actively managing technical debt across the enterprise technology stack. This role-operates-within the Technology Lifecycle Management and Modernization (TLM) organization and partners closely with application teams, enterprise architecture, platform engineering, security, and infrastructure teams. The role ensures solutions align with Enterprise Architecture standards while improving technology health, resiliency, and time-to-market through modernization and rationalization initiatives. Job Summary: This senior individual contributor role is primarily responsible for defining product strategy and vision, developing product roadmaps from ideation to launch, and making decisions on new products or enhancements to bring to market. This includes developing product enhancements based on validated learnings, serving as a facilitator for product teams and diverse stakeholder groups across the organization, and collaborating with operations teams and market stakeholders to support product adoption. This role is also responsible for performing internal and external discovery for new and existing products, validating solutions with end users, funneling learnings to product roadmaps, tracking outcomes and key performance indicators, and partnering with product team members to solve user problems. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; adapting to and learning from change, difficulties, and feedback. Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; providing an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; developing business cases for new products, improvements to existing products, and/or business ventures; defining, managing, and avoiding technical debt as appropriate; developing product enhancements based on validated learnings; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and working with team members to clarify features and requirements as necessary. Serves as a facilitator for the product team and diverse stakeholder groups across the organization throughout the product management life cycle by coordinating the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; collaborating with operations teams and market stakeholders to support product adoption; coordinating training efforts to build readiness for production support and operational readiness teams; leading feature demos for stakeholders; providing product expertise, peer training, and consultation as appropriate; and adhering to enterprise compliance standards and managing technology risks appropriately. Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap. Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics (e.g., speed, quality, etc.); reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders. Partners with product team members to solve user problems by prioritizing the work backlog to ensure balance across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and collaborating on competitive and user research/testing, experimentation, and/or design thinking initiatives. Minimum Qualifications: Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements. Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. Minimum one (1) year experience in a leadership role with or without direct reports.
Kaiser Permanente
Principal Engineer Databricks / Analytics
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Program Coordinator
RIX INDUSTRIES Benicia, California
Program Coordinator Location: Benicia, CA Job Type: Full time Requisition ID: JR100088 RIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologies for critical applications in Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets. Founded in 1878, the company is headquartered in Benicia, CA, and operates additional facilities in Sparks, NV. Position Summary Program Management is responsible for the execution of programs. This includes elements through complete program life cycles, up to and including daily program management. Programs include both internal programs (i.e. IRAD's) and customer/external programs (i.e. CSS, Electric Boat 5R5's, DDG-51 STAR's, Boeing APS, etc.). For both, Program Management is the primary interface. Program Coordinators assist in planning and organizing programs and activities, as well as carry out associated operational and administrative duties. PC's may be specific to a function (i.e. Customer Support and Services (CSS) Parts or Customer Support and Services (CSS) Field Service) or business segment (i.e. Military Programs) or may cross segment lines. Responsibilities Support planning and coordination of Programs and related activities. Maintain budgets and track expenditures and transactions. Manage communications through external portals (i.e. SPARS, EXOSTAR, etc.). Schedule and organize meetings/events and maintain agendas and relevant documentation. Create reports and assist in proposal generation. Foster and support positive relations within the program teams and with external stakeholders. Ensure technology is used appropriately for all operations (video conferencing, presentations etc.). Support growth and program development. Ensure implementation of RIX policies, application of RIX procedures, and development of associated practices. Performing all assignments and other duties in the best interest of the company or as directed by the CPO, PD (CSS), or PM's. All Other Duties as Assigned Minimum Qualifications Four-year degree in Business Administration, Program Management, or related field from an accredited college or university, and/or 3 or more years of relevant experience. Proven experience as a program coordinator or relevant position. Knowledge of program management and procedures. Knowledge and experience in budgeting, documentation, and reporting. Proficient in MS Office. Experience with scheduling software (i.e. MS Project, ProChain). Ability to work with diversity and multi-disciplinary teams. Superb time-management and organizational skills. Outstanding verbal and written communication skills. Detail-oriented and efficient. Ability to communicate with others to exchange information both orally and in writing. Citizenship: U.S. Citizen or qualified U.S. Person in accordance with ALU 22CFR 120.15. May require the ability to obtain DOD security clearance. Preferred Qualifications 5 or more years of relevant experience Physical Requirements 1. Must have the following physical abilities: Ability to stoop, kneel, crouch, bend, stretch, reach, and lift. Ability to lift up to 50 pounds regularly. Ability to sit or stand for extended periods at a desk or table as well as machine tools or printers. Compensation $41.00 - $50.00 Equal Opportunity RIX Industries is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with RIX Industries, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations). About RIX Industries RIX Industries is a global leader in the design, development, and manufacturing of hydrogen and gas generation systems, precision compression solutions, and cryogenic cooling technologies. Company innovation extends to newer technologies with universal impact, including pioneering hydrogen-on-demand systems for critical infrastructure initiatives worldwide. We take our 'focused on the future' mantra seriously - whether we're supporting lifesaving oxygen generation strategies for remote medical facilities, solving complex applications featuring industrial gases, providing mission critical technologies for our military, or engineering clean power solutions for land and sea. Infrastructure is at the forefront of our vision, and we're poised to play a critical role in shifting the world to cleaner, safer, better ways of living and conducting business. At RIX, every employee is an integral part of this big picture. PIed6377ffcc2a-4459
09/06/2026
Full time
Program Coordinator Location: Benicia, CA Job Type: Full time Requisition ID: JR100088 RIX Industries is a technology-focused company specializing in the design, development and manufacturing of gas generation systems, precision compressor solutions, and cryogenic cooling technologies for critical applications in Marine, Aerospace, Land, Energy, Industrial, Medical, and Critical Infrastructure markets. Founded in 1878, the company is headquartered in Benicia, CA, and operates additional facilities in Sparks, NV. Position Summary Program Management is responsible for the execution of programs. This includes elements through complete program life cycles, up to and including daily program management. Programs include both internal programs (i.e. IRAD's) and customer/external programs (i.e. CSS, Electric Boat 5R5's, DDG-51 STAR's, Boeing APS, etc.). For both, Program Management is the primary interface. Program Coordinators assist in planning and organizing programs and activities, as well as carry out associated operational and administrative duties. PC's may be specific to a function (i.e. Customer Support and Services (CSS) Parts or Customer Support and Services (CSS) Field Service) or business segment (i.e. Military Programs) or may cross segment lines. Responsibilities Support planning and coordination of Programs and related activities. Maintain budgets and track expenditures and transactions. Manage communications through external portals (i.e. SPARS, EXOSTAR, etc.). Schedule and organize meetings/events and maintain agendas and relevant documentation. Create reports and assist in proposal generation. Foster and support positive relations within the program teams and with external stakeholders. Ensure technology is used appropriately for all operations (video conferencing, presentations etc.). Support growth and program development. Ensure implementation of RIX policies, application of RIX procedures, and development of associated practices. Performing all assignments and other duties in the best interest of the company or as directed by the CPO, PD (CSS), or PM's. All Other Duties as Assigned Minimum Qualifications Four-year degree in Business Administration, Program Management, or related field from an accredited college or university, and/or 3 or more years of relevant experience. Proven experience as a program coordinator or relevant position. Knowledge of program management and procedures. Knowledge and experience in budgeting, documentation, and reporting. Proficient in MS Office. Experience with scheduling software (i.e. MS Project, ProChain). Ability to work with diversity and multi-disciplinary teams. Superb time-management and organizational skills. Outstanding verbal and written communication skills. Detail-oriented and efficient. Ability to communicate with others to exchange information both orally and in writing. Citizenship: U.S. Citizen or qualified U.S. Person in accordance with ALU 22CFR 120.15. May require the ability to obtain DOD security clearance. Preferred Qualifications 5 or more years of relevant experience Physical Requirements 1. Must have the following physical abilities: Ability to stoop, kneel, crouch, bend, stretch, reach, and lift. Ability to lift up to 50 pounds regularly. Ability to sit or stand for extended periods at a desk or table as well as machine tools or printers. Compensation $41.00 - $50.00 Equal Opportunity RIX Industries is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with RIX Industries, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations). About RIX Industries RIX Industries is a global leader in the design, development, and manufacturing of hydrogen and gas generation systems, precision compression solutions, and cryogenic cooling technologies. Company innovation extends to newer technologies with universal impact, including pioneering hydrogen-on-demand systems for critical infrastructure initiatives worldwide. We take our 'focused on the future' mantra seriously - whether we're supporting lifesaving oxygen generation strategies for remote medical facilities, solving complex applications featuring industrial gases, providing mission critical technologies for our military, or engineering clean power solutions for land and sea. Infrastructure is at the forefront of our vision, and we're poised to play a critical role in shifting the world to cleaner, safer, better ways of living and conducting business. At RIX, every employee is an integral part of this big picture. PIed6377ffcc2a-4459
DSP Research Scientist
NPA WorldWide Monterey, California
Job description: We are seeking highly qualified research engineers/scientists to solve challenging technical problems in signal processing critical to national security. The successful applicant will have extensive expertise and experience in one or more of the following fields: signal processing digital communications detection and estimation theory remote sensing radar signal processing adaptive antenna array processing navigation/geolocation. Expertise in the implementation of signal processing or other scientific or numerical algorithms in software is highly desirable. We have a national reputation for delivering uniquely capable solutions to very challenging problems. We have a long track record of consistent innovation and success against the most difficult problems faced by our customers. These problems typically involve processing of signals in very stressing RF conditions, including low signal-to-noise ratio, high levels of interference and non-stationary environments. WORK DUTIES Research, design and implement advanced signal processing algorithms in software for a variety of RF applications. Work as an individual principal investigator or as part of a small team of engineers. Perform RF signal and data analysis, reverse engineering, simulation and modeling. Implement new algorithms in C/C++ and Python. Support transition of algorithms to real-time, high-performance production computing environments. Communicate effectively, verbally and in writing, on complex technical subjects to customers, end-users, and partners at varying levels appropriate to each audience. Translate customer objectives to technical requirements, manage performance and schedule expectations, and communicate project status and technical performance evaluations. DESIRED QUALIFICATIONS An outstanding background in signal processing, digital communications, detection and estimation theory, remote sensing, radar signal processing, adaptive antenna array processing or navigation/geolocation. Demonstrated programming skills are required with experience in scientific programming. The ideal candidate has experience with implementation of signal processing algorithms in C/C++ and Python. Some experience with Linux and open source tool chains is desirable. Experience with software defined radio (SDR), baseband architecture, RF architecture and/or wireless propagation and modeling is desirable. Experience with modern communications protocols is desirable, including LTE, WCDMA, GSM, 802.11, or 802.16. Knowledge of numerical linear algebra is a plus. Good customer communication and presentation skills (written and verbal) are essential. REQUIRED EDUCATION AND EXPERIENCE M.S. in a related field is required, Ph.D. is desirable. U.S. Citizenship is required with an in-scope Top Secret/SSBI. A minimum of two years of work experience is required with five or more years desirable. FULL RELOCATION PAID Qualifications: DESIRED QUALIFICATIONS An outstanding background in signal processing, digital communications, detection and estimation theory, remote sensing, radar signal processing, adaptive antenna array processing or navigation/geolocation. Demonstrated programming skills are required with experience in scientific programming. The ideal candidate has experience with implementation of signal processing algorithms in C/C++ and Python. Some experience with Linux and open source tool chains is desirable. Experience with software defined radio (SDR), baseband architecture, RF architecture and/or wireless propagation and modeling is desirable. Experience with modern communications protocols is desirable, including LTE, WCDMA, GSM, 802.11, or 802.16. Knowledge of numerical linear algebra is a plus. Good customer communication and presentation skills (written and verbal) are essential. REQUIRED EDUCATION AND EXPERIENCE M.S. in a related field is required, Ph.D. is desirable. U.S. Citizenship is required with an in-scope Top Secret/SSBI. A minimum of two years of work experience is required with five or more years desirable. FULL RELOCATION PAID Why is This a Great Opportunity: We are seeking highly qualified research engineers/scientists to solve challenging technical problems in signal processing critical to national security. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 240000 Currency Type : USD
09/06/2026
Full time
Job description: We are seeking highly qualified research engineers/scientists to solve challenging technical problems in signal processing critical to national security. The successful applicant will have extensive expertise and experience in one or more of the following fields: signal processing digital communications detection and estimation theory remote sensing radar signal processing adaptive antenna array processing navigation/geolocation. Expertise in the implementation of signal processing or other scientific or numerical algorithms in software is highly desirable. We have a national reputation for delivering uniquely capable solutions to very challenging problems. We have a long track record of consistent innovation and success against the most difficult problems faced by our customers. These problems typically involve processing of signals in very stressing RF conditions, including low signal-to-noise ratio, high levels of interference and non-stationary environments. WORK DUTIES Research, design and implement advanced signal processing algorithms in software for a variety of RF applications. Work as an individual principal investigator or as part of a small team of engineers. Perform RF signal and data analysis, reverse engineering, simulation and modeling. Implement new algorithms in C/C++ and Python. Support transition of algorithms to real-time, high-performance production computing environments. Communicate effectively, verbally and in writing, on complex technical subjects to customers, end-users, and partners at varying levels appropriate to each audience. Translate customer objectives to technical requirements, manage performance and schedule expectations, and communicate project status and technical performance evaluations. DESIRED QUALIFICATIONS An outstanding background in signal processing, digital communications, detection and estimation theory, remote sensing, radar signal processing, adaptive antenna array processing or navigation/geolocation. Demonstrated programming skills are required with experience in scientific programming. The ideal candidate has experience with implementation of signal processing algorithms in C/C++ and Python. Some experience with Linux and open source tool chains is desirable. Experience with software defined radio (SDR), baseband architecture, RF architecture and/or wireless propagation and modeling is desirable. Experience with modern communications protocols is desirable, including LTE, WCDMA, GSM, 802.11, or 802.16. Knowledge of numerical linear algebra is a plus. Good customer communication and presentation skills (written and verbal) are essential. REQUIRED EDUCATION AND EXPERIENCE M.S. in a related field is required, Ph.D. is desirable. U.S. Citizenship is required with an in-scope Top Secret/SSBI. A minimum of two years of work experience is required with five or more years desirable. FULL RELOCATION PAID Qualifications: DESIRED QUALIFICATIONS An outstanding background in signal processing, digital communications, detection and estimation theory, remote sensing, radar signal processing, adaptive antenna array processing or navigation/geolocation. Demonstrated programming skills are required with experience in scientific programming. The ideal candidate has experience with implementation of signal processing algorithms in C/C++ and Python. Some experience with Linux and open source tool chains is desirable. Experience with software defined radio (SDR), baseband architecture, RF architecture and/or wireless propagation and modeling is desirable. Experience with modern communications protocols is desirable, including LTE, WCDMA, GSM, 802.11, or 802.16. Knowledge of numerical linear algebra is a plus. Good customer communication and presentation skills (written and verbal) are essential. REQUIRED EDUCATION AND EXPERIENCE M.S. in a related field is required, Ph.D. is desirable. U.S. Citizenship is required with an in-scope Top Secret/SSBI. A minimum of two years of work experience is required with five or more years desirable. FULL RELOCATION PAID Why is This a Great Opportunity: We are seeking highly qualified research engineers/scientists to solve challenging technical problems in signal processing critical to national security. Salary Type : Annual Salary Salary Min : $ 160000 Salary Max : $ 240000 Currency Type : USD
Kaiser Permanente
Systems Administrator III, Health Systems (Epic)
Kaiser Permanente Greensboro, North Carolina
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Kaiser Permanente
Director - Hybrid Cloud Foundation Services
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: Cloud doesn't scale itself. Behind every secure, reliable environment at KP is a foundation someone has to build, standardize, and run-and that's this team. If you want to shape how an entire enterprise consumes cloud, this is the seat. The Hybrid Cloud Foundation Services team delivers the shared platform capabilities that make cloud consumable across the enterprise. This includes infrastructure engineering, architecture, service onboarding, common standards, cloud financial governance (FinOps), platform operations, and new service enablement guardrails. We build and run the foundational services that let KP application, analytics, and platform teams stand up and operate secure, reliable cloud environments through self-service. This director-level position leads that team and is both strategy- and delivery-facing. You'll partner with enterprise architecture, database, security, networking, vendors, and other technology teams to translate enterprise needs into a consistent enablement posture across private, public, container, and platform services-setting the standards for onboarding, operational readiness, and a great consumption experience from request through run. Job Summary: This managing level employee is responsible for overseeing the management of multiple application portfolios, directing and overseeing technical teams, and for directing teams through all software development lifecycle phases. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Ensures the provision of appropriate resources to address systems incident support and troubleshooting. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications. Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards. Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment. Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process. Oversees the technical management of vendors (e.g., offshore, application, service). Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications. Oversees the management of resource requirements throughout the PLC. Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Bachelors degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum eight (8) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: Cloud doesn't scale itself. Behind every secure, reliable environment at KP is a foundation someone has to build, standardize, and run-and that's this team. If you want to shape how an entire enterprise consumes cloud, this is the seat. The Hybrid Cloud Foundation Services team delivers the shared platform capabilities that make cloud consumable across the enterprise. This includes infrastructure engineering, architecture, service onboarding, common standards, cloud financial governance (FinOps), platform operations, and new service enablement guardrails. We build and run the foundational services that let KP application, analytics, and platform teams stand up and operate secure, reliable cloud environments through self-service. This director-level position leads that team and is both strategy- and delivery-facing. You'll partner with enterprise architecture, database, security, networking, vendors, and other technology teams to translate enterprise needs into a consistent enablement posture across private, public, container, and platform services-setting the standards for onboarding, operational readiness, and a great consumption experience from request through run. Job Summary: This managing level employee is responsible for overseeing the management of multiple application portfolios, directing and overseeing technical teams, and for directing teams through all software development lifecycle phases. Essential Responsibilities: Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies. Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Ensures the provision of appropriate resources to address systems incident support and troubleshooting. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications. Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards. Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment. Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process. Oversees the technical management of vendors (e.g., offshore, application, service). Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications. Oversees the management of resource requirements throughout the PLC. Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Bachelors degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum eight (8) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement.
Kaiser Permanente
IT Applications Engineer V, Mobile
Kaiser Permanente Greensboro, North Carolina
We are seeking an experienced Mobile QA Engineer with mandatory automation expertise in Appium, Espresso, or XCUITest to lead an offshore QA team of 8. In this role, you will drive the mobile test automation framework for Android and iOS platforms, define QA standards, and integrate automated testing into the CI/CD pipeline while collaborating with onshore engineering and product teams to ensure release quality. Job Summary: In addition to the responsibilities listed below, this technical leader position is responsible for leading the development of applications for Android and/or iOS devices by leveraging Agile methodologies to design and implement new customer-facing features; partnering with product management and UX teams to create fun, easy-to-use client applications which maximize the user experience; and providing insight and influence into the establishment of KP mobile device security practices. This position will also be responsible for optimizing applications and serving as a subject matter expert in the development of the overall architecture for KPs mobile technologies. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Minimum five (5) years experience developing and/or implementing mobile applications. Additional Requirements:
09/06/2026
Full time
We are seeking an experienced Mobile QA Engineer with mandatory automation expertise in Appium, Espresso, or XCUITest to lead an offshore QA team of 8. In this role, you will drive the mobile test automation framework for Android and iOS platforms, define QA standards, and integrate automated testing into the CI/CD pipeline while collaborating with onshore engineering and product teams to ensure release quality. Job Summary: In addition to the responsibilities listed below, this technical leader position is responsible for leading the development of applications for Android and/or iOS devices by leveraging Agile methodologies to design and implement new customer-facing features; partnering with product management and UX teams to create fun, easy-to-use client applications which maximize the user experience; and providing insight and influence into the establishment of KP mobile device security practices. This position will also be responsible for optimizing applications and serving as a subject matter expert in the development of the overall architecture for KPs mobile technologies. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and six (6) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum five (5) years experience working on project(s) involving the implementation of solutions development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Minimum five (5) years experience developing and/or implementing mobile applications. Additional Requirements:
Kaiser Permanente
ITSM Consultant V (Senior Agile Scrum - DevOps)
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: This senior level IT Consultant serves within the DevSecOps Platform and Automation Services organization, with a primary focus on providing project and program level oversight of our key strategic initiatives - specifically our Dev2030 and Internal Developer Portal activities. This role blends SAFe Agile Scrum Master facilitation, project/program management across technical and financial logistical areas, and business management activities. This individual will be required to work closely with engineering, platform, security, vendor partners, and developer experience teams to translate standards, developer needs, and business objectives into key artifacts, well prioritized features, and user stories. As a key participant within an agile delivery model, you will take direction from platform architects and senior stakeholders/leaders while providing clear product, program, and project direction to delivery teams. You will champion developer productivity, self service capabilities, and standardized golden paths to accelerate software delivery across the enterprise. Job Summary: This senior level employee is primarily responsible for leading the ITSM process implementation, evaluating risk matters within IT, and ensuring contingency procedures are followed and maintained. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Drives ITSM process and/or service implementation for designated ITSM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; and guiding and influencing leadership in the development of the ITSM strategy. Partners with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable processes and/or services. Ensures accuracy and completeness of release notes, training materials, and documentation within appropriate repositories. Drives the execution of ITSM roadmaps to ensure that processes and/or services are aligned with stakeholder needs. Partners with IT functions and process/service users to lead the development and implementation of performance metrics and measurement tools. Leads ITSM process and/or service improvement efforts for designated initiatives by cultivating strong collaborative working relationships with cross-functional teams on process improvement projects. Evaluates business needs, organizational characteristics, and industry best-practices to identify gaps or deficiencies in new and existing processes, services, and service portfolios and makes recommendations for improvements or enhancements as appropriate. Develops, documents, maintains, and audits ITSM processes and procedures. Makes decisions regarding process and/or service improvements and third-party tools for implementation. Works with cross-functional stakeholders (for example, IT and business partners) to create alignment, synergy, and application of standardized processes and/or services and procedures. Ensures appropriate training is delivered to users (e.g., end-users, service/process delivery teams) to drive proper process and/or service execution. Designs and oversees the validation of performance metrics against success criteria to ensure effective control of expected deliverables. Provides recommendations and makes decisions for mitigating process and/or service performance deficiencies. Investigates complex, highly visible performance deviations to drive adherence with defined ITSM policies and procedures. Advocates and drives compliance with ITSM policies and procedures across the enterprise. Assists with negotiation of statements of work (SOWs) with service providers related to the development, implementation, delivery, and/or maintenance of ITSM processes, services, and/or tools. Minimum Qualifications: Minimum four (4) years in a leadership role working with process or service teams. Bachelors Degree in CIS, Business Administration, or related field and Minimum eight (8) years IT experience, including Minimum four (4) years implementing or supporting ITSM processes or services. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: This senior level IT Consultant serves within the DevSecOps Platform and Automation Services organization, with a primary focus on providing project and program level oversight of our key strategic initiatives - specifically our Dev2030 and Internal Developer Portal activities. This role blends SAFe Agile Scrum Master facilitation, project/program management across technical and financial logistical areas, and business management activities. This individual will be required to work closely with engineering, platform, security, vendor partners, and developer experience teams to translate standards, developer needs, and business objectives into key artifacts, well prioritized features, and user stories. As a key participant within an agile delivery model, you will take direction from platform architects and senior stakeholders/leaders while providing clear product, program, and project direction to delivery teams. You will champion developer productivity, self service capabilities, and standardized golden paths to accelerate software delivery across the enterprise. Job Summary: This senior level employee is primarily responsible for leading the ITSM process implementation, evaluating risk matters within IT, and ensuring contingency procedures are followed and maintained. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Drives ITSM process and/or service implementation for designated ITSM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; and guiding and influencing leadership in the development of the ITSM strategy. Partners with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable processes and/or services. Ensures accuracy and completeness of release notes, training materials, and documentation within appropriate repositories. Drives the execution of ITSM roadmaps to ensure that processes and/or services are aligned with stakeholder needs. Partners with IT functions and process/service users to lead the development and implementation of performance metrics and measurement tools. Leads ITSM process and/or service improvement efforts for designated initiatives by cultivating strong collaborative working relationships with cross-functional teams on process improvement projects. Evaluates business needs, organizational characteristics, and industry best-practices to identify gaps or deficiencies in new and existing processes, services, and service portfolios and makes recommendations for improvements or enhancements as appropriate. Develops, documents, maintains, and audits ITSM processes and procedures. Makes decisions regarding process and/or service improvements and third-party tools for implementation. Works with cross-functional stakeholders (for example, IT and business partners) to create alignment, synergy, and application of standardized processes and/or services and procedures. Ensures appropriate training is delivered to users (e.g., end-users, service/process delivery teams) to drive proper process and/or service execution. Designs and oversees the validation of performance metrics against success criteria to ensure effective control of expected deliverables. Provides recommendations and makes decisions for mitigating process and/or service performance deficiencies. Investigates complex, highly visible performance deviations to drive adherence with defined ITSM policies and procedures. Advocates and drives compliance with ITSM policies and procedures across the enterprise. Assists with negotiation of statements of work (SOWs) with service providers related to the development, implementation, delivery, and/or maintenance of ITSM processes, services, and/or tools. Minimum Qualifications: Minimum four (4) years in a leadership role working with process or service teams. Bachelors Degree in CIS, Business Administration, or related field and Minimum eight (8) years IT experience, including Minimum four (4) years implementing or supporting ITSM processes or services. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Kaiser Permanente
Systems Administrator IV, Laboratory Systems (SoftGenomics)
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Systems Administrator IV, Laboratory Systems (SoftGenomics), within Care Delivery Applications Services, Laboratory and Integration Services, serves as the senior technical individual contributor responsible for the architecture, implementation, integration, optimization, and long-term success of enterprise laboratory applications supporting molecular diagnostics, cytogenetics, biochemistry, and precision medicine. The position provides technical leadership across laboratory information systems, enterprise interfaces, workflow integration, and application lifecycle management while partnering with laboratory leadership, clinicians, vendors, and enterprise IT teams to deliver secure, scalable, and highly available technology solutions that improve clinical operations, laboratory efficiency, regulatory compliance, and patient care. The role supports strategic laboratory initiatives and enterprise growth through standardized, integrated laboratory technology solutions including SoftGenomics and SCC laboratory systems, Epic Genomics integration, HL7 interface design and validation, application lifecycle management, and enterprise system administration along with focus on cytogenetics and molecular diagnostics, translating laboratory requirements into system solutions, partnering with clinical stakeholders, and applying CAP, CLIA, and laboratory regulatory standards. Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The Systems Administrator IV, Laboratory Systems (SoftGenomics), within Care Delivery Applications Services, Laboratory and Integration Services, serves as the senior technical individual contributor responsible for the architecture, implementation, integration, optimization, and long-term success of enterprise laboratory applications supporting molecular diagnostics, cytogenetics, biochemistry, and precision medicine. The position provides technical leadership across laboratory information systems, enterprise interfaces, workflow integration, and application lifecycle management while partnering with laboratory leadership, clinicians, vendors, and enterprise IT teams to deliver secure, scalable, and highly available technology solutions that improve clinical operations, laboratory efficiency, regulatory compliance, and patient care. The role supports strategic laboratory initiatives and enterprise growth through standardized, integrated laboratory technology solutions including SoftGenomics and SCC laboratory systems, Epic Genomics integration, HL7 interface design and validation, application lifecycle management, and enterprise system administration along with focus on cytogenetics and molecular diagnostics, translating laboratory requirements into system solutions, partnering with clinical stakeholders, and applying CAP, CLIA, and laboratory regulatory standards. Job Summary: In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience in application support. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
Kaiser Permanente
IT Applications Engineer VI
Kaiser Permanente Greensboro, North Carolina
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Tech Support This principal-level individual contributor serves within Kaiser Permanente's Container Platform and Adoption Services organization and provides operational leadership for the enterprise container platform service across on-premises and public-cloud environments. The department supports a growing portfolio of business-critical applications and shared technology capabilities that require consistent service reliability, operational readiness, security, compliance, and resilience. The Container Platform Operations Lead centralizes operational accountability and serves as the primary coordination and escalation point for platform health, major incidents, tenant-impacting risks, service readiness, and operational performance. The position partners with internal support organizations and external service providers to establish clear ownership, effective support models, reliable operating procedures, and measurable service expectations across the container platform ecosystem. The role leads operational governance across incident, problem, change, capacity, availability, vulnerability, compliance, business continuity, and disaster recovery practices. It also maintains the operational improvement backlog, strengthens monitoring and service-health reporting, and converts operational lessons into preventive controls and engineering priorities. In close partnership with the Engineering Lead, this position improves service stability, reduces operational risk, and ensures the enterprise container platform remains ready to support mission-critical healthcare services as adoption grows. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Kaiser Permanente
IT Applications Engineer III, Java (Greensboro, NC)
Kaiser Permanente Greensboro, North Carolina
Tech Summary Seeking experienced Full Stack Application Engineers to design, develop, support, and enhance enterprise web applications within a global delivery environment. The ideal candidate is a strong hands-on developer with excellent coding, troubleshooting, and problem-solving abilities, capable of working closely with architects, technical leads, and cross-functional stakeholders to deliver scalable, high-quality solutions. Candidates must be comfortable collaborating across onshore, offshore, and Global Capacity Center (GCC) teams and demonstrate strong communication skills and flexibility to support global time zones. Job Summary: In addition to the responsibilities listed below, this individual contributor position is also responsible for the development of internet applications and software tools. This includes working with product teams under the guidance of more senior engineers to understand and contribute to defining the product vision, and developing and supporting end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for performing hands-on development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications as needed; and ensuring work processes and products meet KP IT security and development standards. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and two (2) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum one (1) year experience developing and/or implementing web-based applications. Minimum one (1) year experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.) Additional Requirements:
09/06/2026
Full time
Tech Summary Seeking experienced Full Stack Application Engineers to design, develop, support, and enhance enterprise web applications within a global delivery environment. The ideal candidate is a strong hands-on developer with excellent coding, troubleshooting, and problem-solving abilities, capable of working closely with architects, technical leads, and cross-functional stakeholders to deliver scalable, high-quality solutions. Candidates must be comfortable collaborating across onshore, offshore, and Global Capacity Center (GCC) teams and demonstrate strong communication skills and flexibility to support global time zones. Job Summary: In addition to the responsibilities listed below, this individual contributor position is also responsible for the development of internet applications and software tools. This includes working with product teams under the guidance of more senior engineers to understand and contribute to defining the product vision, and developing and supporting end-to-end solutions including architecting, designing, developing, and testing member-facing applications/systems using cloud, content management systems (CMS) and traditional integrations. This position is also responsible for performing hands-on development of cloud applications, CMS, and integration solutions on a variety of platforms; researching and resolving technical issues and recommending appropriate interventions/modifications as needed; and ensuring work processes and products meet KP IT security and development standards. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Minimum Qualifications: Bachelors degree in Computer Science, CIS, or related field and two (2) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement. Minimum one (1) year experience developing and/or implementing web-based applications. Minimum one (1) year experience working with web application frameworks (e.g., Angular, HTML5, CSS, GraphQL, etc.) Additional Requirements:
Kaiser Permanente
Systems Administrator IV, Health Systems (Epic Tapestry, Referrals)
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
09/06/2026
Full time
Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week. Technical Summary: The System Administrator IV, Health Systems (Epic Tapestry, Referrals) supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic applications. This role evaluates complex clinical and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory requirements, and industry standards. Leveraging advanced analytical, technical, and workflow design expertise, the Systems Administrator IV, Health Systems (Epic Tapestry, Referrals) leads and supports large-scale projects, system implementations, upgrades, and optimization initiatives. The position identifies opportunities to improve system functionality, operational efficiency, and the end-user experience while supporting all phases of the application lifecycle, including requirements gathering, design, build, testing, implementation, training, optimization, and production support. Working collaboratively with clinical leaders, business stakeholders, vendors, and cross-functional IT teams, this role serves as a trusted advisor, providing strategic guidance and technical expertise to ensure the stability, scalability, performance, and long-term success of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. This position will also provide supervisory support of the system administration team Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Assists technical and project team members to resolve system problems and application-specific issues. Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Escalates unresolved or critical issues, risks or problems to system engineers. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Plans and performs complex system configuration. Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure. Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate. Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Supports vendor support activities, as appropriate. Participates in and influences change management processes. Defines the maintenance, modification, and documentation of complex and advanced applications. Supports the development of guidelines to prevent and/or resolve recurring problems. Recommends and executes performance tuning and optimization activities. Minimum Qualifications: Minimum three (3) years experience working with EPIC or comparable health system software OR Minimum three (3) years scripting or programming experience. Minimum one (1) year in an informal leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.

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