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administrative support specialist
Receptionist/Intake Specialist
ABR Employment Services Racine, Wisconsin
Intake Specialist / Office Assistant Location: Racine, WI Employment Type: Try-Before-Hire ABR is recruiting an Intake Specialist / Office Assistant for a non-profit organization located in Milwaukee, WI. This is a try-before-hire opportunity for an individual with exceptional customer service skills, strong administrative abilities, and a genuine passion for helping others. This role offers a meaningful opportunity to work in the non-profit sector and make a positive impact in the community. The Intake Specialist / Office Assistant will work directly with clients and their families to assess eligibility for benefits while providing administrative and office support. Schedule: Monday, Wednesday, Friday: 8:00 a.m. - 5:00 p.m. Tuesday, Thursday: 8:30 a.m. - 6:00 p.m. Occasional weekend overtime may be available but is not required Wage: $19.00 per hour (higher rate available for bilingual candidates) Qualifications: Strong compassion for others and outstanding customer service skills Excellent administrative and office support abilities Prior non-profit experience preferred Ability to remain calm and effective in emergency situations Proficiency in Microsoft Office (Word, Excel, Outlook) Strong organizational skills with the ability to multitask effectively Bilingual skills in English, Hmong, or Spanish are a plus ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.PandoLogic. Category:Healthcare,
12/16/2025
Full time
Intake Specialist / Office Assistant Location: Racine, WI Employment Type: Try-Before-Hire ABR is recruiting an Intake Specialist / Office Assistant for a non-profit organization located in Milwaukee, WI. This is a try-before-hire opportunity for an individual with exceptional customer service skills, strong administrative abilities, and a genuine passion for helping others. This role offers a meaningful opportunity to work in the non-profit sector and make a positive impact in the community. The Intake Specialist / Office Assistant will work directly with clients and their families to assess eligibility for benefits while providing administrative and office support. Schedule: Monday, Wednesday, Friday: 8:00 a.m. - 5:00 p.m. Tuesday, Thursday: 8:30 a.m. - 6:00 p.m. Occasional weekend overtime may be available but is not required Wage: $19.00 per hour (higher rate available for bilingual candidates) Qualifications: Strong compassion for others and outstanding customer service skills Excellent administrative and office support abilities Prior non-profit experience preferred Ability to remain calm and effective in emergency situations Proficiency in Microsoft Office (Word, Excel, Outlook) Strong organizational skills with the ability to multitask effectively Bilingual skills in English, Hmong, or Spanish are a plus ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.PandoLogic. Category:Healthcare,
Front Desk/Phlebotomy Trainee
One Medical Cary, North Carolina
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity Launch your healthcare career as a Phlebotomist/Administrative Trainee at One Medical! No phlebotomy/medical assistant experience required. We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in phlebotomy (blood drawing) and other clinical procedures. This is your opportunity to start a rewarding career in healthcare while developing new skills and making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist Trainee at one of our offices If Senior Health presently focused on our Senior Health member population (age 65+), you'll provide exceptional care and support for our patients, while training to provide venipuncture and other clinical support services. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You apply tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You thrive in cultures that focus on feedback and growth, and are nimble in your approach to respond to the needs of the patients and team. If this sounds like you, we would love to connect. What you'll likely work on from day one: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life remove '1Life' if for Sr Health , in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire based on guidelines within a specific metropolitan statistical area (One Medical sponsored) What you'll likely work on in the future: Upon successful completion of One Medical clinical training and state required education and/or certifications your responsibilities and compensation will scale to that of our Lab Services Specialist/ Member Support Specialist role. Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to medical record and consult review, billing inquiries, and DOH reporting These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary on day one: starts at $18 per hour based on a full time schedule. This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 8:00am-5:00pm based in the Cary Fenton office in Cary, NC One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
12/16/2025
Full time
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity Launch your healthcare career as a Phlebotomist/Administrative Trainee at One Medical! No phlebotomy/medical assistant experience required. We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in phlebotomy (blood drawing) and other clinical procedures. This is your opportunity to start a rewarding career in healthcare while developing new skills and making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist Trainee at one of our offices If Senior Health presently focused on our Senior Health member population (age 65+), you'll provide exceptional care and support for our patients, while training to provide venipuncture and other clinical support services. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges, while using empathy, focus, and compassion in all interactions with patients and team members. You apply tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You thrive in cultures that focus on feedback and growth, and are nimble in your approach to respond to the needs of the patients and team. If this sounds like you, we would love to connect. What you'll likely work on from day one: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life remove '1Life' if for Sr Health , in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored) Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire based on guidelines within a specific metropolitan statistical area (One Medical sponsored) What you'll likely work on in the future: Upon successful completion of One Medical clinical training and state required education and/or certifications your responsibilities and compensation will scale to that of our Lab Services Specialist/ Member Support Specialist role. Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to medical record and consult review, billing inquiries, and DOH reporting These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: At least 1 year of experience in high touch customer or patient facing roles Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks Competitive salary on day one: starts at $18 per hour based on a full time schedule. This is a full time role (40 hrs/week) with 8 hr shifts generally taking place between 8:00am-5:00pm based in the Cary Fenton office in Cary, NC One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Geisinger
Nurse Practitioner or Physician Assistant Urgent Care $10k Incentive
Geisinger Burnham, Pennsylvania
Job Title: Nurse Practitioner or Physician Assistant Urgent Care $10k Incentive Location: Burnham, Pennsylvania Job Category: Nurse Practitioner, Physician Assistant, Advanced Practice Schedule: Days Work Type: Full time Department: ConvenientCare Urgent Care Advanced Practitioners Division Date Posted: 08/09/2024 Job ID: R-64633 Job SummaryGeisinger ConvenientCare is seeking an experienced Nurse Practitioner or Physician Assistant to join our team in Lewistown, PA Job Duties Geisinger ConvenientCare (urgent care) clinicians diagnose and treat common medical problems including sore throats, earaches, sinus infections, flu, urinary tract infections, and more. Routine health exams, immunizations, screenings, and wellness services are also provided. ConvenientCare has much to offer, allowing you to live well in both your professional and personal life: $10k recruitment incentive! Attractive schedule - 14 rotating shifts/month, no overnight shifts, and no mandated additional shifts. Work autonomously with limited administrative burden. Access to Geisinger's vast network of resources and specialists. Work in comfort - Scrub business attire. With Geisinger, you can also take advantage of: Competitive compensation package & benefits including a $10k recruitment incentive, a robust 401(k) retirement plan, CME, relocation, and more! To learn more about our extensive benefits, click here . Academic opportunities are available via advanced practice preceptorship. Better quality of life - Enjoy the fresh air, short commutes, a lower cost of living, and tight-knit communities in our respective regions across Pennsylvania. To learn more about living in our service area, click here . Satisfaction of working for a nationally recognized, physician-led healthcare organization committed to leading healthcare change. To learn more about Geisinger's many accolades, click here . Position Details Education and experience (Required): Due to the autonomous nature of the position, advanced practitioners must be able to treat patients from age one and older, and have at minimum six months of primary care, emergency medicine, urgent care, or critical care experience. The successful Physician Assistant candidate will work under the responsibility and supervision of the physician and require completion of an ARC-PA (or predecessor organization) approved physician assistant program, current NCCPA certification or eligibility and Pennsylvania State licensure. The successful Nurse Practitioner candidate will work in collaboration with the physician and have a certificate of completion from an approved program for Nurse Practitioners or be eligible to hold national certification that allows the NP to work with the patient populations and location settings associated with this position. Must be eligible for licensure as a nurse practitioner in the state of PA. EducationMaster's Degree-Physician Assistant (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA) Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
12/16/2025
Full time
Job Title: Nurse Practitioner or Physician Assistant Urgent Care $10k Incentive Location: Burnham, Pennsylvania Job Category: Nurse Practitioner, Physician Assistant, Advanced Practice Schedule: Days Work Type: Full time Department: ConvenientCare Urgent Care Advanced Practitioners Division Date Posted: 08/09/2024 Job ID: R-64633 Job SummaryGeisinger ConvenientCare is seeking an experienced Nurse Practitioner or Physician Assistant to join our team in Lewistown, PA Job Duties Geisinger ConvenientCare (urgent care) clinicians diagnose and treat common medical problems including sore throats, earaches, sinus infections, flu, urinary tract infections, and more. Routine health exams, immunizations, screenings, and wellness services are also provided. ConvenientCare has much to offer, allowing you to live well in both your professional and personal life: $10k recruitment incentive! Attractive schedule - 14 rotating shifts/month, no overnight shifts, and no mandated additional shifts. Work autonomously with limited administrative burden. Access to Geisinger's vast network of resources and specialists. Work in comfort - Scrub business attire. With Geisinger, you can also take advantage of: Competitive compensation package & benefits including a $10k recruitment incentive, a robust 401(k) retirement plan, CME, relocation, and more! To learn more about our extensive benefits, click here . Academic opportunities are available via advanced practice preceptorship. Better quality of life - Enjoy the fresh air, short commutes, a lower cost of living, and tight-knit communities in our respective regions across Pennsylvania. To learn more about living in our service area, click here . Satisfaction of working for a nationally recognized, physician-led healthcare organization committed to leading healthcare change. To learn more about Geisinger's many accolades, click here . Position Details Education and experience (Required): Due to the autonomous nature of the position, advanced practitioners must be able to treat patients from age one and older, and have at minimum six months of primary care, emergency medicine, urgent care, or critical care experience. The successful Physician Assistant candidate will work under the responsibility and supervision of the physician and require completion of an ARC-PA (or predecessor organization) approved physician assistant program, current NCCPA certification or eligibility and Pennsylvania State licensure. The successful Nurse Practitioner candidate will work in collaboration with the physician and have a certificate of completion from an approved program for Nurse Practitioners or be eligible to hold national certification that allows the NP to work with the patient populations and location settings associated with this position. Must be eligible for licensure as a nurse practitioner in the state of PA. EducationMaster's Degree-Physician Assistant (Required) Certification(s) and License(s)Basic Life Support Certification - Default Issuing Body; Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA) Our Purpose & ValuesOUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
Primary Care Physician
Sanitas Medical Center Ocala, Florida
Job at a glance Degree Required MD/DO Position Type Full-Time Work Environment Clinic/Private Practice Outpatient Visa Sponsorship No Job description Primary Care Physician (MD/DO) Monday-Friday Ocala, FL Company Overview: We are a rapidly growing global healthcare organization expanding across the United States with a mission to transform the patient care experience. We're committed to delivering high-quality care with compassion, respect, and kindness , creating lasting impact for our patients and their families. We are currently seeking compassionate and dedicated Primary Care Providers to join our team in the Ocala, FL area. Position Details: Schedule: Monday to Friday No Weekend Requirements Location: Central Ocala Specialty: Primary Care Employment Type: Full-time Position Summary: As a Primary Care Physician (MD/DO) , you will be at the forefront of delivering comprehensive, patient-centered medical care to adult patients. You'll diagnose and manage a variety of acute and chronic conditions while also emphasizing disease prevention, health education, and long-term wellness. This role is ideal for physicians who are passionate about holistic care and enjoy working in a collaborative, mission-driven environment. Key Responsibilities: Provide thorough medical evaluations and develop individualized treatment plans Diagnose and manage acute and chronic health conditions Coordinate care with specialists and interdisciplinary healthcare teams Focus on preventive care, screenings, immunizations, and lifestyle counseling Prescribe and manage appropriate medications and therapies Maintain accurate electronic health records (EHR) and documentation Stay current with medical research and continuing education Why Join Us? - Predictable schedule - no nights or on-call - Collaborative, patient-first culture - Supportive clinical and administrative staff - Opportunities for career advancement in a growing organization - Make a real difference in the lives of your patients Qualifications: MD or DO degree from an accredited medical school Board-certified or board-eligible in Internal Medicine or Family Medicine Valid and unrestricted medical license in Florida (or ability to obtain) Excellent communication and clinical skills Commitment to delivering compassionate, quality care Apply Today If you're passionate about making healthcare better for patients and communities-and want to be part of a growing team with a clear mission-we'd love to hear from you. Job Type: Full-time
12/16/2025
Full time
Job at a glance Degree Required MD/DO Position Type Full-Time Work Environment Clinic/Private Practice Outpatient Visa Sponsorship No Job description Primary Care Physician (MD/DO) Monday-Friday Ocala, FL Company Overview: We are a rapidly growing global healthcare organization expanding across the United States with a mission to transform the patient care experience. We're committed to delivering high-quality care with compassion, respect, and kindness , creating lasting impact for our patients and their families. We are currently seeking compassionate and dedicated Primary Care Providers to join our team in the Ocala, FL area. Position Details: Schedule: Monday to Friday No Weekend Requirements Location: Central Ocala Specialty: Primary Care Employment Type: Full-time Position Summary: As a Primary Care Physician (MD/DO) , you will be at the forefront of delivering comprehensive, patient-centered medical care to adult patients. You'll diagnose and manage a variety of acute and chronic conditions while also emphasizing disease prevention, health education, and long-term wellness. This role is ideal for physicians who are passionate about holistic care and enjoy working in a collaborative, mission-driven environment. Key Responsibilities: Provide thorough medical evaluations and develop individualized treatment plans Diagnose and manage acute and chronic health conditions Coordinate care with specialists and interdisciplinary healthcare teams Focus on preventive care, screenings, immunizations, and lifestyle counseling Prescribe and manage appropriate medications and therapies Maintain accurate electronic health records (EHR) and documentation Stay current with medical research and continuing education Why Join Us? - Predictable schedule - no nights or on-call - Collaborative, patient-first culture - Supportive clinical and administrative staff - Opportunities for career advancement in a growing organization - Make a real difference in the lives of your patients Qualifications: MD or DO degree from an accredited medical school Board-certified or board-eligible in Internal Medicine or Family Medicine Valid and unrestricted medical license in Florida (or ability to obtain) Excellent communication and clinical skills Commitment to delivering compassionate, quality care Apply Today If you're passionate about making healthcare better for patients and communities-and want to be part of a growing team with a clear mission-we'd love to hear from you. Job Type: Full-time
Digital Communications Specialist
West Metro Fire Rescue Denver, Colorado
NATURE OF WORK The Multimedia and Digital Communications Specialist supports the District's mission of protecting life and property by producing creative, high-quality communications for the public, media, and internal audiences. This position focuses on developing video, photo, and social media content that informs and engages the community. The Specialist collaborates closely with the Public Information Officer and District leadership to manage external communications, produce digital and print materials, and serve as a spokesperson as needed. The position requires advanced skills in video production, social media strategy and analytics, and strong written communication. This position reports directly to the fire chief. ESSENTIAL DUTIES Plan, film, and edit high-quality, story-driven video content for social media and internal communications, using a variety of cameras (DSLRs, GoPros, and smartphones) and professional non-linear editing software. Capture still images to support digital storytelling and press materials. Write, edit, and distribute press releases, and media advisories in accordance with Associated Press (AP) style. Manage and create content for West Metro Fire Rescue's social media platforms, including Facebook, Instagram, X/Twitter, Threads, TikTok, LinkedIn, YouTube, Nextdoor, and others. Monitor social media channels, respond to inquiries, and track engagement metrics to help guide strategy and improve audience reach. Support and coordinate media relations, including on-scene response during emergencies, media interviews, and story development with local and national outlets. Assist in developing and maintaining the District's website. Collaborate with internal departments to gather information, plan campaigns, and ensure consistent messaging across all communication channels, including supporting District recruitment and hiring initiatives. Serve as a back-up Public Information Officer during emergencies or large incidents and participate in the on-call rotation to ensure 24/7 coverage. Coordinates with the public information officer on efforts designed to enhance fire district community relations through the dissemination of information to the community. Assists the public information officer during events such as citizen recognition, town meetings, open houses, and canvassing projects. Manage the photo/video and news clipping libraries. Assists personnel with photo and video needs for presentations, trainings, and other communication activities. Seek solutions to problems in order to determine and implement new time saving and/or cost saving ideas. Works with minimal supervision. Regular and predictable attendance is required. Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of open records laws, criminal justice and privacy acts as they apply to media production and social media. Knowledge of District organization, operations, and procedures. Thorough knowledge of internet communications and the ability to enhance District communication through social media platforms, content development, and production. Knowledge of promotional and marketing strategies. Experienced user of various software programs such as the Microsoft Office Suite. Skilled user of content management systems in order to create, edit, archive, collaborate, report, publish, distribute, and inform users making graphic user interface(s) user friendly. Extensive experience in nonlinear video editing software. Extensive experience in video production. Strong organizational skills with accuracy and attention to detail. Ability to effectively communicate orally and in writing to all audiences. Ability to conduct radio, television, and print interviews. Ability to establish and maintain effective working relationships with employees and citizens. Ability to handle sensitive situations with tact and diplomacy. Ability to judge news worthiness. Ability to troubleshoot minor computer and software based technical problems and implement solutions. Ability to make presentations. Ability to operate with limited supervision and make appropriate decisions when required. Ability to meet imposed deadlines and to effectively prioritize assigned projects. Ability to present a positive attitude in dealing with the public, employees, and elected officials. Ability to understand and follow moderately complex oral and written instruction. Ability to remain calm under time-sensitive pressure situations and assignments. Ability to problem solve, troubleshoot, and work through routine challenges. Ability to interpret and follow directions, instructions, and manuals. Ability to effectively use good judgment at all times. Obtain FEMA IS-100, IS-200, IS-700, and IS-800 within one year of hire. Obtain NWCG S130-S190 within one year of hire. Obtain FEMA G290 Basic Public Information Officer or NWCG S203 Introduction to Incident Information within one year of hire. MATERIALS AND EQUIPMENT DIRECTLY USED Position operates computer terminals, keyboards, typewriter, telephone, fax machine, photocopy machine, calculator, postage scale and meter, books, files, paper shredder, video and still cameras, lighting and other video production equipment, presentation audiovisual equipment, and a District vehicle. JOB REQUIREMENTS, EDUCATION, AND EXPERIENCE ENTRY LEVEL High School Diploma or G.E.D. Associates degree, preferably with coursework in communications, journalism, marketing, or graphic design Three years' experience in video production, marketing, multimedia production or related field Knowledge of video production and graphic design Strong communication skills Strong ability to multitask Ability to meet timelines while working under stressful conditions and changing environments Excellent driving record with the ability to drive in all weather conditions MASTERY Bachelor's degree or higher in communication or related field FEMA Certification IS-100, IS-200, IS-700, IS-800 NWCG Certification S130, S190, S203 FEMA Certification G290 - Basic Public Information Officer Driver/Operator I certification Demonstrated ability to effectively communicate with-in all facets of the job Ability to multitask, prioritize and meet deadlines Provides excellent customer service to all clients, personnel, the public and the media 10 years' experience in relevant professional role OTHER NECESSARY SPECIAL REQUIREMENTS Must be at least 18 years of age. Must possess a valid Colorado driver's license (or be eligible to obtain by time of employment) and exhibit a safe driving record. Failure to maintain a valid driver's license and safe driving record is subject to Administrative Procedure Operation and Use of District Vehicles. Must successfully pass a background investigation and polygraph examination. The digital communications specialist must demonstrate the ability to meet the physical demands of the job. This includes periods of standing, sitting, moving, and lifting materials up to 50 pounds. The digital communications specialist may be exposed to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with District employees, the public, customers, media outlets, and outside agencies. While performing the duties of this job, the candidate is regularly required to sit, talk, and listen. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, stoop, kneel, crouch, climb ladders, and crawl. The digital communications specialist must be able to drive effectively in adverse weather conditions. Must be able to operate carts, dollies, ladders, lifts, and all media/video production equipment. If this person desires to deploy on a National Wildland Coordinator Group incident management team or as part of the FEMA Urban Search and Rescue system, he or she must pass the 12 MET requirement annually. If you are not a resident of Colorado, you may be eligible for a relocation allowance of up to $5,000. Compensation details: 0 Yearly Salary PId3b0fd5a8ee3-2844
12/16/2025
Full time
NATURE OF WORK The Multimedia and Digital Communications Specialist supports the District's mission of protecting life and property by producing creative, high-quality communications for the public, media, and internal audiences. This position focuses on developing video, photo, and social media content that informs and engages the community. The Specialist collaborates closely with the Public Information Officer and District leadership to manage external communications, produce digital and print materials, and serve as a spokesperson as needed. The position requires advanced skills in video production, social media strategy and analytics, and strong written communication. This position reports directly to the fire chief. ESSENTIAL DUTIES Plan, film, and edit high-quality, story-driven video content for social media and internal communications, using a variety of cameras (DSLRs, GoPros, and smartphones) and professional non-linear editing software. Capture still images to support digital storytelling and press materials. Write, edit, and distribute press releases, and media advisories in accordance with Associated Press (AP) style. Manage and create content for West Metro Fire Rescue's social media platforms, including Facebook, Instagram, X/Twitter, Threads, TikTok, LinkedIn, YouTube, Nextdoor, and others. Monitor social media channels, respond to inquiries, and track engagement metrics to help guide strategy and improve audience reach. Support and coordinate media relations, including on-scene response during emergencies, media interviews, and story development with local and national outlets. Assist in developing and maintaining the District's website. Collaborate with internal departments to gather information, plan campaigns, and ensure consistent messaging across all communication channels, including supporting District recruitment and hiring initiatives. Serve as a back-up Public Information Officer during emergencies or large incidents and participate in the on-call rotation to ensure 24/7 coverage. Coordinates with the public information officer on efforts designed to enhance fire district community relations through the dissemination of information to the community. Assists the public information officer during events such as citizen recognition, town meetings, open houses, and canvassing projects. Manage the photo/video and news clipping libraries. Assists personnel with photo and video needs for presentations, trainings, and other communication activities. Seek solutions to problems in order to determine and implement new time saving and/or cost saving ideas. Works with minimal supervision. Regular and predictable attendance is required. Other duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of open records laws, criminal justice and privacy acts as they apply to media production and social media. Knowledge of District organization, operations, and procedures. Thorough knowledge of internet communications and the ability to enhance District communication through social media platforms, content development, and production. Knowledge of promotional and marketing strategies. Experienced user of various software programs such as the Microsoft Office Suite. Skilled user of content management systems in order to create, edit, archive, collaborate, report, publish, distribute, and inform users making graphic user interface(s) user friendly. Extensive experience in nonlinear video editing software. Extensive experience in video production. Strong organizational skills with accuracy and attention to detail. Ability to effectively communicate orally and in writing to all audiences. Ability to conduct radio, television, and print interviews. Ability to establish and maintain effective working relationships with employees and citizens. Ability to handle sensitive situations with tact and diplomacy. Ability to judge news worthiness. Ability to troubleshoot minor computer and software based technical problems and implement solutions. Ability to make presentations. Ability to operate with limited supervision and make appropriate decisions when required. Ability to meet imposed deadlines and to effectively prioritize assigned projects. Ability to present a positive attitude in dealing with the public, employees, and elected officials. Ability to understand and follow moderately complex oral and written instruction. Ability to remain calm under time-sensitive pressure situations and assignments. Ability to problem solve, troubleshoot, and work through routine challenges. Ability to interpret and follow directions, instructions, and manuals. Ability to effectively use good judgment at all times. Obtain FEMA IS-100, IS-200, IS-700, and IS-800 within one year of hire. Obtain NWCG S130-S190 within one year of hire. Obtain FEMA G290 Basic Public Information Officer or NWCG S203 Introduction to Incident Information within one year of hire. MATERIALS AND EQUIPMENT DIRECTLY USED Position operates computer terminals, keyboards, typewriter, telephone, fax machine, photocopy machine, calculator, postage scale and meter, books, files, paper shredder, video and still cameras, lighting and other video production equipment, presentation audiovisual equipment, and a District vehicle. JOB REQUIREMENTS, EDUCATION, AND EXPERIENCE ENTRY LEVEL High School Diploma or G.E.D. Associates degree, preferably with coursework in communications, journalism, marketing, or graphic design Three years' experience in video production, marketing, multimedia production or related field Knowledge of video production and graphic design Strong communication skills Strong ability to multitask Ability to meet timelines while working under stressful conditions and changing environments Excellent driving record with the ability to drive in all weather conditions MASTERY Bachelor's degree or higher in communication or related field FEMA Certification IS-100, IS-200, IS-700, IS-800 NWCG Certification S130, S190, S203 FEMA Certification G290 - Basic Public Information Officer Driver/Operator I certification Demonstrated ability to effectively communicate with-in all facets of the job Ability to multitask, prioritize and meet deadlines Provides excellent customer service to all clients, personnel, the public and the media 10 years' experience in relevant professional role OTHER NECESSARY SPECIAL REQUIREMENTS Must be at least 18 years of age. Must possess a valid Colorado driver's license (or be eligible to obtain by time of employment) and exhibit a safe driving record. Failure to maintain a valid driver's license and safe driving record is subject to Administrative Procedure Operation and Use of District Vehicles. Must successfully pass a background investigation and polygraph examination. The digital communications specialist must demonstrate the ability to meet the physical demands of the job. This includes periods of standing, sitting, moving, and lifting materials up to 50 pounds. The digital communications specialist may be exposed to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with District employees, the public, customers, media outlets, and outside agencies. While performing the duties of this job, the candidate is regularly required to sit, talk, and listen. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, stoop, kneel, crouch, climb ladders, and crawl. The digital communications specialist must be able to drive effectively in adverse weather conditions. Must be able to operate carts, dollies, ladders, lifts, and all media/video production equipment. If this person desires to deploy on a National Wildland Coordinator Group incident management team or as part of the FEMA Urban Search and Rescue system, he or she must pass the 12 MET requirement annually. If you are not a resident of Colorado, you may be eligible for a relocation allowance of up to $5,000. Compensation details: 0 Yearly Salary PId3b0fd5a8ee3-2844
Confidential
Podiatrist - Grand Rapids, MI
Confidential Grand Rapids, Michigan
Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care. We have an immediate need to hire a qualified Podiatrist to join Foot and Ankle Specialists of West Michigan. Under the direction of the Chief Medical Officer, the Podiatrist provides routine care and referral podiatric services to patients as follows: Examines patients' legs and feet to determine and diagnose diseases and/or care needs. Treats bone, muscle, and joint disorders affecting the feet and ankles. Performs wound care management. Diagnoses diseases and deformities of the foot and ankle using medical histories, physical examinations, x-rays, and laboratory test results. Prescribes medications, corrective devices, physical therapy, or surgery as appropriate. Advises patients about treatment plans and foot and ankle care techniques to help with prevention of future problems. Provides education/consultation to patients, family, and health care team members. Provides patients with health promotions and preventive medication. Properly maintains appropriate medical records on assigned patients, including routine updates. Compensation / Benefits: Competitive physician salary program with a base ($150,000 - $175,000) +comp. plan (level depends on applicable experience) Benefit eligibility for FT employees working 30+ hours weekly begins first of the month following 30 days of employment. Eligibility to participate in our 401(k) program begins first of the month following 60 days of employment Balance Health provides equal employment opportunities to all qualified applicants and employees without regard to any legally protected classes, including, but not limited to age, gender, gender identity, genetic information, marital status, medical condition, mental/physical disability, national origin, pregnancy, race/color, religion, sexual orientation, or military/veteran status. If an offer of employment is extended and a candidate hired, proof of authorization to work in the US and/or U.S. citizenship must be provided. (Only qualified candidates will be considered and/or contacted.) Visit our website at: PLEASE, NO EMAILS, PHONE CALLS OR RECRUITERS / STAFFING AGENCIES Requirements Ability to observe, assess, and accurately record symptoms, reactions, and progress. Full knowledge and understanding of legal and ethical standards for the delivery of medical care. Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Excellent verbal, written, and listening communication skills to ensure effective working relationships with diverse patients, colleagues, and vendors. Possesses a good understanding of effective time management and practices such to ensure scheduling as well as administrative requirements are met. PC proficient with Outlook, Microsoft Word, Excel, EMR and various databases. Able to provide proof of legal eligibility to work in the United States without sponsorship now or in the future. Ability to successfully pass an in-depth background investigation, including credit check and with a clean DMV report. Education and Experience: Current active license as a Podiatrist in the State of Michigan. Doctoral degree in Podiatric Medicine from an Accredited School of Podiatry. Completion of an accredited podiatric residency program. Minimum of three (3) years applicable professional experience. Physical Requirements Ability to lift up to 50 pounds maximum with frequent lifting/and or carrying objects weighing up to 25 pounds. Ability to sit and stand for up to several hours at a time Ability to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Must be able to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues. Ability to use hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information. PI
12/16/2025
Full time
Balance Health is the nation's premier comprehensive lower-extremity focused Physician Practice. We provide leading podiatrists, orthopedic surgeons, and physical therapists with operational support so they can spend their time focused on growing their business and delivering exceptional patient care. We have an immediate need to hire a qualified Podiatrist to join Foot and Ankle Specialists of West Michigan. Under the direction of the Chief Medical Officer, the Podiatrist provides routine care and referral podiatric services to patients as follows: Examines patients' legs and feet to determine and diagnose diseases and/or care needs. Treats bone, muscle, and joint disorders affecting the feet and ankles. Performs wound care management. Diagnoses diseases and deformities of the foot and ankle using medical histories, physical examinations, x-rays, and laboratory test results. Prescribes medications, corrective devices, physical therapy, or surgery as appropriate. Advises patients about treatment plans and foot and ankle care techniques to help with prevention of future problems. Provides education/consultation to patients, family, and health care team members. Provides patients with health promotions and preventive medication. Properly maintains appropriate medical records on assigned patients, including routine updates. Compensation / Benefits: Competitive physician salary program with a base ($150,000 - $175,000) +comp. plan (level depends on applicable experience) Benefit eligibility for FT employees working 30+ hours weekly begins first of the month following 30 days of employment. Eligibility to participate in our 401(k) program begins first of the month following 60 days of employment Balance Health provides equal employment opportunities to all qualified applicants and employees without regard to any legally protected classes, including, but not limited to age, gender, gender identity, genetic information, marital status, medical condition, mental/physical disability, national origin, pregnancy, race/color, religion, sexual orientation, or military/veteran status. If an offer of employment is extended and a candidate hired, proof of authorization to work in the US and/or U.S. citizenship must be provided. (Only qualified candidates will be considered and/or contacted.) Visit our website at: PLEASE, NO EMAILS, PHONE CALLS OR RECRUITERS / STAFFING AGENCIES Requirements Ability to observe, assess, and accurately record symptoms, reactions, and progress. Full knowledge and understanding of legal and ethical standards for the delivery of medical care. Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Excellent verbal, written, and listening communication skills to ensure effective working relationships with diverse patients, colleagues, and vendors. Possesses a good understanding of effective time management and practices such to ensure scheduling as well as administrative requirements are met. PC proficient with Outlook, Microsoft Word, Excel, EMR and various databases. Able to provide proof of legal eligibility to work in the United States without sponsorship now or in the future. Ability to successfully pass an in-depth background investigation, including credit check and with a clean DMV report. Education and Experience: Current active license as a Podiatrist in the State of Michigan. Doctoral degree in Podiatric Medicine from an Accredited School of Podiatry. Completion of an accredited podiatric residency program. Minimum of three (3) years applicable professional experience. Physical Requirements Ability to lift up to 50 pounds maximum with frequent lifting/and or carrying objects weighing up to 25 pounds. Ability to sit and stand for up to several hours at a time Ability to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Must be able to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues. Ability to use hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information. PI
Methodist Le Bonheur Healthcare
Sr. Director - Care Coordination/Care Transitions
Methodist Le Bonheur Healthcare Forrest City, Arkansas
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
12/16/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Senior Director of Care Coordination and Care Transitions is responsible for developing, organizing, and managing the operations of the Care Coordination department, with direct supervision of facility-level case management leadership across the MLH system. This position leads and evaluates case management initiatives in collaboration with clinical leadership and social services teams to ensure seamless care transitions, resource optimization, and patient advocacy. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values. What you will do Leads the strategic design and implementation of system-wide care management programs to ensure optimal clinical and financial outcomes for the MLH patient population. Oversees the planning, execution, and continuous improvement of case management and care coordination processes across all MLH facilities. Directs system-level initiatives to reduce extended length of stay and improve patient throughput, especially for complex discharge scenarios. Champions patient-centered care initiatives that align with MLH's mission and promote efficient use of clinical resources. Serves as a senior advisor to MLH executive leadership on regulatory trends, policy changes, and their impact on care delivery and financial performance. Defines and standardizes roles, workflows, and performance expectations for case managers and social workers across the enterprise. Develops integrated care coordination models that support seamless transitions of care between inpatient, outpatient, community, and MLH-affiliated entities (e.g., Alliance). Collaborates with clinical departments to embed care management principles into service lines and care pathways. Leads system-wide planning and response efforts for regulatory audits, ensuring compliance and minimizing financial exposure. Partners with Patient Financial Services, Corporate Compliance, and Clinical Operations to enhance revenue cycle performance and care documentation practices. Works closely with system finance and contracting teams to evaluate payer agreements and identify opportunities for revenue optimization and care alignment. Education Qualifications Master's Degree Clinical Master's Degree Business Administration Experience Qualifications Five (5) years in clinical health care setting, including direct experience in care coordination, discharge planning, patient advocacy, and resource utilization. 7-9 years Social Work Eight (8) years of progressively responsible and leadership in social work, case management or nursing administrative Preferred: Work with EPIC EHR Skills and Abilities Executive presence and strategic communication skills, with the ability to serve as a trusted advisor to MLH system leadership. Deep understanding of regulatory policies, healthcare reform initiatives, patient care delivery models, and advanced care management strategies. Proven expertise in clinical data analysis, performance metrics, and outcomes-based research to drive system-wide improvements. Exceptional oral and written communication skills, with the ability to influence and collaborate across diverse stakeholder groups. Strong working knowledge of financial management, strategic planning, and operational forecasting in a complex healthcare environment. Insight into internal and external forces shaping healthcare delivery, including policy, market dynamics, and community needs. Extensive knowledge of reimbursement practices, payer regulations, and value-based care models. Demonstrated leadership capabilities in coaching, mentoring, and navigating complex organizational challenges with resilience and diplomacy. Comprehensive understanding of care management systems, regulatory compliance, and standards of practice in case management and social work. Mastery of healthcare management principles, including budgeting, workforce planning, and operational oversight of large-scale clinical programs. Licenses and Certifications Care Guidelines Specialist - ISC-GRC - Millman Care Guidelines Licensed Clinical Social Worker Tennessee - Tennessee Board of Social Workers Accredited Case Manager - American Case Management Association Case Manager - The Commission for Case Manager Certification Licensed Master Social Worker Mississippi - Mississippi Board of Examiners for Social Workers Licensed Advanced Practice Social Workers Tennessee - Tennessee Board of Social Workers Licensed Master Social Worker Tennessee - Tennessee Board of Social Workers Registered Nurse Arkansas - Arkansas State Board of Nursing Registered Nurse Mississippi - Mississippi Board of Nursing Registered Nurse Tennessee - Tennessee Board of Nursing Supervision Provided by this Position Manages system utilization review team and facility level case management leadership. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Methodist Le Bonheur Healthcare
Sr Director Medical Staff Services
Methodist Le Bonheur Healthcare Jonesboro, Arkansas
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
12/16/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Capital One
Director, Audit- Global Payment Network
Capital One Newport News, Virginia
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
12/16/2025
Full time
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
Administrative Support Specialist
Sea Breeze Sleep and Medical North Hampton, New Hampshire
Job Requisition: DME Support Specialist Location: Sea Breeze Sleep and Medical Position Type: Full-Time (Office-Based) Hourly Pay: $20-25 Benefits: Eligible for employee benefits Position Overview Sea Breeze Sleep and Medical is seeking a dependable and detail-oriented DME Support Specialist to join our North Hampton, NH team. This office-based role plays a key part in coordinating Durable Medical Equipment (DME) and managing Home Sleep Testing (HST) services. The ideal candidate will be organized, patient-focused, and able to collaborate effectively with both clinical and administrative staff. Key Responsibilities Durable Medical Equipment (DME) Coordination Process and manage DME orders (e.g., CPAP/BiPAP machines, masks, tubing) as prescribed by providers using Salesforce. Educate patients in-office on proper equipment usage, care, and maintenance. Maintain inventory of DME, ensuring all devices are clean, functional, and ready for use. Serve as a primary contact for patient questions and support related to DME. Administrative & Compliance Duties Document all patient interactions, equipment dispensed, and test results in EMR and Salesforce. Assist with insurance verification and prior authorizations for DME and HST. Support the office team with additional clinical or administrative tasks as needed. Qualifications High school diploma or equivalent required. Experience in healthcare or medical equipment settings preferred. Strong communication and organizational skills. Familiarity with EMR systems and Salesforce is a plus. Ability to work independently and as part of a team. Compensation details: 20-25 Hourly Wage PIc4327c23e7c8-2152
12/16/2025
Full time
Job Requisition: DME Support Specialist Location: Sea Breeze Sleep and Medical Position Type: Full-Time (Office-Based) Hourly Pay: $20-25 Benefits: Eligible for employee benefits Position Overview Sea Breeze Sleep and Medical is seeking a dependable and detail-oriented DME Support Specialist to join our North Hampton, NH team. This office-based role plays a key part in coordinating Durable Medical Equipment (DME) and managing Home Sleep Testing (HST) services. The ideal candidate will be organized, patient-focused, and able to collaborate effectively with both clinical and administrative staff. Key Responsibilities Durable Medical Equipment (DME) Coordination Process and manage DME orders (e.g., CPAP/BiPAP machines, masks, tubing) as prescribed by providers using Salesforce. Educate patients in-office on proper equipment usage, care, and maintenance. Maintain inventory of DME, ensuring all devices are clean, functional, and ready for use. Serve as a primary contact for patient questions and support related to DME. Administrative & Compliance Duties Document all patient interactions, equipment dispensed, and test results in EMR and Salesforce. Assist with insurance verification and prior authorizations for DME and HST. Support the office team with additional clinical or administrative tasks as needed. Qualifications High school diploma or equivalent required. Experience in healthcare or medical equipment settings preferred. Strong communication and organizational skills. Familiarity with EMR systems and Salesforce is a plus. Ability to work independently and as part of a team. Compensation details: 20-25 Hourly Wage PIc4327c23e7c8-2152
Accounts Payable Specialist
Health Systems Management Tifton, Georgia
Accounts Payable Specialist Health Systems Management, Inc. (HSM) is a full service healthcare management organization providing a full range of development, management, and administrative services for dialysis facilities over the past 35 years in Georgia, South Carolina, and North Carolina. HSM has an outstanding reputation in the renal community for providing high quality patient care and encouraging physician input while maintaining efficient business operations. We are currently seeking a detail-oriented Accounts Payable Specialist ensuring accurate and timely processing of vendor invoices, expense reports, and payments. This role supports the accounting department by maintaining organized financial records, resolving invoice discrepancies, and ensuring compliance with company policies and accounting standards. Responsibilities: Manage accounts payable process for assigned clinics using accounting software and other programs which include invoice and payment processing and maintaining strong vendor relationships.Validate purchase orders, prices, terms of payment and other charges. Research vendor accounts for activity, payments, and credits.Resolve problems and communicate with vendors to resolve issues.Perform month end closing for assigned clinics, including monthly bank reconciliation, monthly inventory reconciliation, monthly receivable posting and reconciliation, other general ledger and related monthly closing activities, and internal financial statement preparation.Review clinics' financial statements for reasonableness monthly, including general ledger transactions, cost per treatment, and monthly journal entries and reconciliation schedules.Prepare supporting documentation and assist with annual external audits and regulatory filing requirements.Participate in special projects, ad hoc analyses, and other accounting duties as assigned. Education Requirements and Position Qualifications: Bachelor's degree (preferred).2 years of accounting experience (required).Knowledge of GAAP and financial reporting standards.Excellent organizational, analytical, and problem-solving skills.High attention to detail and accuracy.Ability to manage multiple priorities and meet deadlines.Self-motivated, reliable, and demonstrates integrity in all work.Strong written and verbal communication skills.Customer-focused attitude with a high level of professionalism and discretion.Proven ability to maintain confidentiality of sensitive information.Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.Experience with accounting software systems (preferred).Willingness to work a flexible schedule and provide support as needed. Extensive Benefits Package to Include: Medical and Prescription Coverage OptionsDentalVisionFlexible Spending AccountShort and Long-Term Disability401K with Company MatchPaid Time Off - start accruing time on your first day with the companyEmployee Assistance Program for: Family Resources, Counseling, Financial, and Legal GuidancePaid on the job training. And more HSM, INC maintains a drug-free workplace in accordance with state and federal laws. Health Systems Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. PIb330e51a8c29-0370
12/16/2025
Full time
Accounts Payable Specialist Health Systems Management, Inc. (HSM) is a full service healthcare management organization providing a full range of development, management, and administrative services for dialysis facilities over the past 35 years in Georgia, South Carolina, and North Carolina. HSM has an outstanding reputation in the renal community for providing high quality patient care and encouraging physician input while maintaining efficient business operations. We are currently seeking a detail-oriented Accounts Payable Specialist ensuring accurate and timely processing of vendor invoices, expense reports, and payments. This role supports the accounting department by maintaining organized financial records, resolving invoice discrepancies, and ensuring compliance with company policies and accounting standards. Responsibilities: Manage accounts payable process for assigned clinics using accounting software and other programs which include invoice and payment processing and maintaining strong vendor relationships.Validate purchase orders, prices, terms of payment and other charges. Research vendor accounts for activity, payments, and credits.Resolve problems and communicate with vendors to resolve issues.Perform month end closing for assigned clinics, including monthly bank reconciliation, monthly inventory reconciliation, monthly receivable posting and reconciliation, other general ledger and related monthly closing activities, and internal financial statement preparation.Review clinics' financial statements for reasonableness monthly, including general ledger transactions, cost per treatment, and monthly journal entries and reconciliation schedules.Prepare supporting documentation and assist with annual external audits and regulatory filing requirements.Participate in special projects, ad hoc analyses, and other accounting duties as assigned. Education Requirements and Position Qualifications: Bachelor's degree (preferred).2 years of accounting experience (required).Knowledge of GAAP and financial reporting standards.Excellent organizational, analytical, and problem-solving skills.High attention to detail and accuracy.Ability to manage multiple priorities and meet deadlines.Self-motivated, reliable, and demonstrates integrity in all work.Strong written and verbal communication skills.Customer-focused attitude with a high level of professionalism and discretion.Proven ability to maintain confidentiality of sensitive information.Proficiency in Microsoft Office applications, especially Excel, Word, and Outlook.Experience with accounting software systems (preferred).Willingness to work a flexible schedule and provide support as needed. Extensive Benefits Package to Include: Medical and Prescription Coverage OptionsDentalVisionFlexible Spending AccountShort and Long-Term Disability401K with Company MatchPaid Time Off - start accruing time on your first day with the companyEmployee Assistance Program for: Family Resources, Counseling, Financial, and Legal GuidancePaid on the job training. And more HSM, INC maintains a drug-free workplace in accordance with state and federal laws. Health Systems Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. PIb330e51a8c29-0370
Lead the Future of ECMO Care Medical Director Opportunity in Texas
BSA Health Systems Amarillo, Texas
BSA Health System in Amarillo, TX, is seeking an ECMO-certified physician to spearhead the development of a new ECMO program as BSA Health System's ECMO Medical Director. This is an opportunity to lead the expansion of critical services at 450-bed BSA Hospital, a referral facility, and Primary Plus Stroke Center servicing approximately 600,000 people in the tri-state area. About the Position: Inpatient/Outpatient position 40-hour work week 48-bed ICU Expected Patient Load: 2-3/day Excess Call pay available Supervises all staff including medical, clinical, and administrative Develop and implement, and manage ECMO policies and procedures for the organization Provide clinical guidance and consultation to the ECMO team, including physicians, nurses, respiratory therapists, and perfusionists. Identify areas for improvement in ECMO care and implement strategies to enhance patient outcomes. Collaborate with other healthcare professionals, including surgeons, intensivists, and other specialists, to ensure comprehensive patient care. Uphold all ELSO (Extracorporeal Life Support Organization) recommendations surrounding patient care standards, education, and ECMO-related topics. Epic EMR Recruitment Package may include: Base salary + wRVU production incentive CME allowance Sign-on bonus Medical debt assistance + Consultative services by Navigate Student Loans Relocation allowance Residency stipend Paid malpractice coverage Health benefits + Retirement plan Marketing + practice growth assistance About BSA Health System: BSA Health System, located in Amarillo, TX, is an extensive health system providing clinical excellence to the Texas Panhandle and the tri-state area. BSA Health System is comprised of 450-bed BSA Hospital, Physicians Surgical Hospitals, Harrington Cancer Center, BSA Physicians Group and specialty clinics. BSA Health System has 486-licensed beds. About the Community: Discover Amarillo, TX - Where Affordability Meets Adventure Named a Top 5 Fun and Affordable City by WalletHub (2024), Amarillo blends big-city perks with small-town charm in the heart of the Texas Panhandle. 270+ sunny days and four distinct seasons Gateway to Palo Duro Canyon, the second-largest canyon in the U.S. Vibrant arts & culture, from Route 66 nostalgia to theaters and museums Among the lowest unemployment rates in TX and no state income tax A must-stop on historic Route 66 w/ eclectic shops and eateries Whether you're chasing career growth, a family-friendly lifestyle, or a fresh start under wide-open skies, Amarillo offers a canvas as vast as the horizon. Come for the affordability. Stay for the adventure.
12/16/2025
Full time
BSA Health System in Amarillo, TX, is seeking an ECMO-certified physician to spearhead the development of a new ECMO program as BSA Health System's ECMO Medical Director. This is an opportunity to lead the expansion of critical services at 450-bed BSA Hospital, a referral facility, and Primary Plus Stroke Center servicing approximately 600,000 people in the tri-state area. About the Position: Inpatient/Outpatient position 40-hour work week 48-bed ICU Expected Patient Load: 2-3/day Excess Call pay available Supervises all staff including medical, clinical, and administrative Develop and implement, and manage ECMO policies and procedures for the organization Provide clinical guidance and consultation to the ECMO team, including physicians, nurses, respiratory therapists, and perfusionists. Identify areas for improvement in ECMO care and implement strategies to enhance patient outcomes. Collaborate with other healthcare professionals, including surgeons, intensivists, and other specialists, to ensure comprehensive patient care. Uphold all ELSO (Extracorporeal Life Support Organization) recommendations surrounding patient care standards, education, and ECMO-related topics. Epic EMR Recruitment Package may include: Base salary + wRVU production incentive CME allowance Sign-on bonus Medical debt assistance + Consultative services by Navigate Student Loans Relocation allowance Residency stipend Paid malpractice coverage Health benefits + Retirement plan Marketing + practice growth assistance About BSA Health System: BSA Health System, located in Amarillo, TX, is an extensive health system providing clinical excellence to the Texas Panhandle and the tri-state area. BSA Health System is comprised of 450-bed BSA Hospital, Physicians Surgical Hospitals, Harrington Cancer Center, BSA Physicians Group and specialty clinics. BSA Health System has 486-licensed beds. About the Community: Discover Amarillo, TX - Where Affordability Meets Adventure Named a Top 5 Fun and Affordable City by WalletHub (2024), Amarillo blends big-city perks with small-town charm in the heart of the Texas Panhandle. 270+ sunny days and four distinct seasons Gateway to Palo Duro Canyon, the second-largest canyon in the U.S. Vibrant arts & culture, from Route 66 nostalgia to theaters and museums Among the lowest unemployment rates in TX and no state income tax A must-stop on historic Route 66 w/ eclectic shops and eateries Whether you're chasing career growth, a family-friendly lifestyle, or a fresh start under wide-open skies, Amarillo offers a canvas as vast as the horizon. Come for the affordability. Stay for the adventure.
MEMBER RELATIONSHIP SPECIALIST (HASTINGS ST - TRAVERSE CITY)
4FRONT CREDIT UNION Traverse City, Michigan
Description: This position is not eligible for immigration sponsorship. POSITION TITLE: Member Relationship Specialist DEPARTMENT: Operations CLASSIFICATION: Non-Exempt WAGE GRADE: 7 WAGE RANGE: $19.80 - $24.76 APPROVED BY: CEO POSITION REPORTS TO: Branch Manager POSITIONS SUPERVISED: None POSITION PURPOSE The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a "wowing" first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations. Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closings Answers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems. Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate shares Assists in maintaining an inventory of cashier's checks, money orders, gift/travel cards. Assists with balancing the vault, ITMs, coin machines Answers questions regarding IRAs and HSAs Acts as a liaison between members and the ITMs Effectively ensures optimal team performance. Supports leadership to personnel through effective delegation and communication. Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees. Provides support and suggestions for improvement in performance, process and efficiencies. Assists and supports the team and peer departments, as needed. Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management. Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process. Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly. Attends meetings as required. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management. Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service. Maintains regular contact with other departments to obtain information and/or to correct transactions. Assists Deposit Operations personnel as needed Ensures the Credit Union's professional reputation is projected and maintained Keeps executive management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Ensures work areas and equipment are clean and well maintained. Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Provide replacement MRS coverage as needed. Performs related administrative and lending functions as required. Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures. Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations. PERFORMANCE MEASUREMENTS MRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards. Safety and security procedures are understood and adhered to by all MRS's Accurate balancing, reporting and compliance with transaction policy and credit union standards. Good business relations exist with members. Members' problems or questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities. Required reports and records are accurate, complete, and timely The Credit Union's professional reputation is maintained and conveyed. Good working relationships, DEI and collaborative initiatives exist with credit union personnel. Requirements: QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent required. REQUIRED KNOWLEDGE: A thorough knowledge of member service, cross-selling and branch operations. Understanding of Credit Union operations, including opening and closing accounts, loans, IRA, HSA, and certificate procedures. Understanding of Credit Union philosophy. Knowledge of basic accounting. EXPERIENCE REQUIRED: Minimum of two years in member service or sales experience preferred, ideally in a financial institution SKILLS/ABILITIES: Excellent communication, listening and problem-solving skills. Training and leadership abilities preferred Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally. WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Compensation details: 19.8-24.76 Hourly Wage PI29d7bcfc064c-3123
12/16/2025
Full time
Description: This position is not eligible for immigration sponsorship. POSITION TITLE: Member Relationship Specialist DEPARTMENT: Operations CLASSIFICATION: Non-Exempt WAGE GRADE: 7 WAGE RANGE: $19.80 - $24.76 APPROVED BY: CEO POSITION REPORTS TO: Branch Manager POSITIONS SUPERVISED: None POSITION PURPOSE The Member Relationship Specialist is the first point of contact, problem resolution and responsible for creating a "wowing" first impression to existing and prospective members. Responsible for account openings, changes and closings, lending applications and support, and research and resolution of complex problems. Applies working knowledge to educate existing and prospective members on products and services to meet their current and future financial needs. Ensures members are promptly and professionally served. ESSENTIAL FUNCTIONS AND BASIC DUTIES Assumes responsibility for ensuring and performing efficient, effective, and professional MRS operations. Responsible for account maintenance, opening new accounts (consumer, defined, and business), closing accounts, originating loan applications, processing loan closings Answers questions and solves problems for members by active listening, collecting data, securing answers and delivering solutions to the member. Resolves member account reconciliation problems. Assists with complex transactions, cashier's checks, money orders, gift/travel cards, instant issue cards, and maintenance of certificate shares Assists in maintaining an inventory of cashier's checks, money orders, gift/travel cards. Assists with balancing the vault, ITMs, coin machines Answers questions regarding IRAs and HSAs Acts as a liaison between members and the ITMs Effectively ensures optimal team performance. Supports leadership to personnel through effective delegation and communication. Shares knowledge with team regarding policy, procedure, service and product offerings. Assists new employees. Provides support and suggestions for improvement in performance, process and efficiencies. Assists and supports the team and peer departments, as needed. Assumes responsibility for establishing and maintaining effective communication and coordination with team personnel and with management. Keeps management informed of area activities and of any significant problems. Provides suggestions for improved product, service or process. Completes all required reports and related documents, including but not limited to branch audits, membership cards, CTRs, etc. Responsible for ensuring documents are completed accurately and promptly. Attends meetings as required. Assumes responsibility for establishing and maintaining effective communication and coordination with members, area personnel and with management. Responds to members in a courteous, professional and timely manner, providing prompt, accurate and efficient service. Maintains regular contact with other departments to obtain information and/or to correct transactions. Assists Deposit Operations personnel as needed Ensures the Credit Union's professional reputation is projected and maintained Keeps executive management informed of area activities and of any significant problems. Attends and participates in meetings as required. Assumes responsibility for related duties as required or assigned. Ensures work areas and equipment are clean and well maintained. Performs procedures for opening and closing of operations, including vault, alarm, and door duties. Provide replacement MRS coverage as needed. Performs related administrative and lending functions as required. Comply with the U.S. Patriot Act and the Credit Union's Bank Secrecy and OFAC Policies and Procedures. Comply with the Gramm-Leach Bliley Act and the Credit Union's Information Security program, maintaining the privacy and security of information, Systems and locations. PERFORMANCE MEASUREMENTS MRS functions are efficiently, accurately, and effectively performed in accordance with established policies and standards. Safety and security procedures are understood and adhered to by all MRS's Accurate balancing, reporting and compliance with transaction policy and credit union standards. Good business relations exist with members. Members' problems or questions are courteously and promptly resolved. Good working relationships and coordination exist with area personnel and with management. Management is appropriately informed of area activities. Required reports and records are accurate, complete, and timely The Credit Union's professional reputation is maintained and conveyed. Good working relationships, DEI and collaborative initiatives exist with credit union personnel. Requirements: QUALIFICATIONS EDUCATION/CERTIFICATION: High school graduate or equivalent required. REQUIRED KNOWLEDGE: A thorough knowledge of member service, cross-selling and branch operations. Understanding of Credit Union operations, including opening and closing accounts, loans, IRA, HSA, and certificate procedures. Understanding of Credit Union philosophy. Knowledge of basic accounting. EXPERIENCE REQUIRED: Minimum of two years in member service or sales experience preferred, ideally in a financial institution SKILLS/ABILITIES: Excellent communication, listening and problem-solving skills. Training and leadership abilities preferred Professional appearance, dress, and attitude. Solid math skills. Ability to operate related computer software, and business equipment including 10-key, money counters, and telephone. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately and quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. REPETITIVE MOTIONS: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGTH: Sitting and standing. Exerts up to 50 lbs. of force occasionally. WORKING CONDITIONS NONE: No hazardous or significantly unpleasant conditions. (Such as in a typical office.) Travel may be required for training and replacement coverage purposes. MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. MATHEMATICS ABILITY: Ability to perform basic math skills, use decimals to compute ratios and percentages. LANGUAGE ABILITY: Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary. INTENT AND FUNCTION OF JOB DESCRIPTIONS Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. Compensation details: 19.8-24.76 Hourly Wage PI29d7bcfc064c-3123
Methodist Le Bonheur Healthcare
Sr Director Medical Staff Services
Methodist Le Bonheur Healthcare Cordova, Tennessee
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
12/16/2025
Full time
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Administers system-wide compliance programs by implementing compliance systems and processes designed to ensure compliance with applicable laws and regulations as well as internal policies and procedures. In conjunction with MLH leadership, develops the system strategies and direction of medical staff focused performance assessment and improvement, and credentialing at MLH. Responsibilities include all aspects of quality, performance improvement and medical staff credentialing including operational support, quality planning and quality monitoring. Utilizes statistical tools, benchmarking resources, performance measurement, quality management and other resources to determine trends, identify opportunities for improvement and lead change of medical staff quality and credentialing within MLH. Leads improvement of clinical processes that depend primarily on LIP.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides leadership, authority and direction to ensure accountability for programs, processes and initiatives required, enacted by or placed upon the Medical Staff Services Department. Directs and supervises Director,Medical Staff & Credentialing, Manager/Quality Integration, and Medical Staff Governance Coordinator to achieve goals. Facilitates and integrates the work of Patient Safety and Quality programs in collaboration with Regulatory Readiness, Risk Management, Chief Medical Officers, Chief Nursing Officers, Process Improvement & Innovation and Information Technology. Considers impact to, and promotes adoption by the Medical Staff and Allied Health Practitioners. In collaboration and with direction from system leadership, implements key strategic objectives for all aspects of health care quality improvement involving the Medical Staff and Allied Health Practitioners. Oversees all Medical Staff programs related to Credentialing, Privilgeing, Peer Review, Professinal Practice Evaluations, and Professional Conduct for ahderence to Medical Staff Governance and regulatory standards. Encompasses approximately 2,350 practitioners holding privilges at Memphis and Olive Branch hospitals. Serves as a subject matter expert. Researches, maintains, and shares knowledge of best practices and relevant trends for areas of oversight. Demonstrates understanding of regulatory standards and governance to lead associates in MSSD. Executes strategy by enacting objectives and operational tactics within areas of responsibility. Educates Medical Staff Executive Officers and Department Chairs of responsibilities when elected and provides consultation to solve problems with commitment to follow policies. Promotes confidentiality and protection of privilege afforded to practitioners per applicale laws. Advises Corporate HR on Allied Health Caregiver authorizations to resolve conflicts and improve processes. Prepares, reviews, and approves departments' proposed annual budgets and explains significant variances to Sr. Vice President. Identifies areas of improvement or opportunity for clinical and financial improvement in areas throughout the hospital via comparative benchmarking and quality initiatives. Monitors and evaluates Associate performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment. Develops MLH staff through orientation, training, and education in principles of process improvement. Promotes, maintains, demonstrates and communicates the value of self-development and enhancement of the professional competency of staff through quality improvement activities and other educational opportunities. Education/Formal Training Requirements Bachelor's Degree Business Administration Bachelor's Degree Public Health Administration Bachelor's Degree Healthcare Administration Master's Degree Business Administration Master's Degree Public Health Administration Master's Degree Healthcare Administration Work Experience Requirements 5-7 years Interacting with providers, senior administrative staff and board of trustees 5-7 years Management System level quality programs Training others in tools and techniques of Quality Improvement Licenses and Certifications Requirements Six Sigma Black Belt - The Council for Six Sigma Certification Knowledge, Skills and Abilities Demonstrated understanding of quality management, statistical analysis, safety and regulatory requirements. Demonstrated knowledge of Informatics, EMR technology, data analysis, and other electronic applications to execute strategies based on system priorities. Strong background in quality, benchmarking, and data analysis, teambuilding and budgeting. Working understanding and knowledge of hospital/healthcare operations and strategy as it relates to quality, accreditation, and quality improvement performance. Familiarity with medical terminology required. Possess effective collaborative skills, negotiation and influencing skills, goal-setting, conflict resolution, staff development, and customer service skills. Excellent interpersonal, written, and oral communications skills. Strong management and leadership skills. Ability to adapt and respond to complex, fast paced, rapid growth/results oriented environment. Ability to communicate and work with physicians, nurses, managers, and other related departments. Ability to develop and effectively manage change as well as build consensus. Ability to work independently, exercise appropriate action and good business judgment. Ability to troubleshoot problems and follow up appropriately. Ability to simultaneously lead and manage multiple high priority projects and responsibilities. Ability to analyze and evaluate data and problems, develop alternative solutions and identify trends and patterns. Supervision Provided by this Position Oversees the Director, Medical Staff Services, Quality Improvement Specialists, Manager, Physician Quality, Physician Quality coordinator, and additional support staff. Active role in Administrative, Board and Medical Staff committee leadership throughout Methodist Healthcare related to Physician Quality and Performance Improvement. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Capital One
Director, Audit- Global Payment Network
Capital One Norfolk, Virginia
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
12/16/2025
Full time
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
Capital One
Director, Audit- Global Payment Network
Capital One Fredericksburg, Virginia
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
12/16/2025
Full time
Director, Audit- Global Payment Network Overview: Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. We are seeking an energetic, self-motivated Director interested in becoming part of our Audit team, with a specific focus on global payment network, their associated platforms, technologies, and related operations such as credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking an experienced candidate that has demonstrated knowledge of payment network technology, operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities: Develop the strategic coverage approach for the relevant audit universe, including proactive monitoring for changing risks and necessary coverage approach changes. Lead continuous monitoring activities and updates to risk assessments, audit universe, and audit plan for relevant entities. Establish and maintain good relationships with key business leaders and audit partners. Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus, building trust and mutual respect. Effectively represent internal audit at management meetings, internal forums, regulatory update meetings as well as to external organizations. Identify emerging risks and trends in areas of focus related to global payments networks and take opportunities to present them to internal and stakeholder management. Direct audits and project audits across the portfolio, including supervising audit teams and engagement managers, and coordinating with support Audit specialist teams. Review engagement planning documentation and audit programs to ensure adequate coverage of risk and sufficient rationale for audit scope. Maintains close control over budget, schedule and quality. Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. Communicate complex results and implications, incorporating different perspectives into deliverables. Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues. Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Provide timely feedback, on-the-job training and coaching to audit staff and direct reports. Help team members grow their careers. Maintain an open, inclusive and trusting team environment. Participate in due diligence projects on behalf of Audit as well as lead Initial Control Reviews resulting from signed due diligence deals for the business. Deliver appropriate, succinct and organized information, tailoring communication style to audience. Manage timely and quality delivery of multiple tasks, including audits, projects, issue and regulatory commitment follow up, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines. Here's what we're looking for in an ideal leader: You are a critical thinker who seeks to understand the business and its control environment. Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes. You possess a relentless focus on quality and timeliness. You prioritize achievement of the team's collective goals. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition. You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Travel Expectations: The associate will be expected to travel an average of 10-15% of the time. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Basic Qualifications: Bachelor's Degree or military experience At least 10 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry At least 5 years of people management experience At least 3 years of experience managing audit engagements Preferred Qualifications: Master's Degree in Information Systems, Accounting, Finance, Economics, or Business Administration 5+ years of experience leading audits and performing the auditor-in-charge role 5+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments. 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience. Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $239,900 - $273,800 for Director, Cyber Technical Chicago, IL: $239,900 - $273,800 for Director, Cyber Technical McLean, VA: $263,900 - $301,200 for Director, Cyber Technical New York, NY: $287,800 - $328,500 for Director, Cyber Technical Plano, TX: $239,900 - $273,800 for Director, Cyber Technical Richmond, VA: $239,900 - $273,800 for Director, Cyber Technical Riverwoods, IL: $239,900 - $273,800 for Director, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco . click apply for full job details
Optum
Part- Time Radiology Front Desk Scheduler
Optum Newburgh, New York
Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 20-hour work week to be determined by the supervisor between the hours of 4:00 pm to 8:00 pm. Rotating Saturdays as needed between the hours of 8:00 am to 3:00 pm. Location: 1200 Route 300, First Floor Radiology, Newburgh, NY12550 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments File, Fax and maintain medical records Confirms and schedule appointments Check In and Check Out Patients Answering incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Cross-train and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) 1+ years of customer service or healthcare related experience Ability to travel to other offices if needed for coverage Ability to maintain work tasks in an efficient manner Ability to work a 20-hour work week Monday through Friday from 4:00 pm to 8:00 pm and rotating Saturdays from 8:00 am to 3:00 pm Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Experience working with scheduling programs Knowledge of Radiology Knowledge of Medical terms Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
12/16/2025
Full time
Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 20-hour work week to be determined by the supervisor between the hours of 4:00 pm to 8:00 pm. Rotating Saturdays as needed between the hours of 8:00 am to 3:00 pm. Location: 1200 Route 300, First Floor Radiology, Newburgh, NY12550 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments File, Fax and maintain medical records Confirms and schedule appointments Check In and Check Out Patients Answering incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Cross-train and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) 1+ years of customer service or healthcare related experience Ability to travel to other offices if needed for coverage Ability to maintain work tasks in an efficient manner Ability to work a 20-hour work week Monday through Friday from 4:00 pm to 8:00 pm and rotating Saturdays from 8:00 am to 3:00 pm Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Experience working with scheduling programs Knowledge of Radiology Knowledge of Medical terms Soft Skills: Ability to work independently and maintain good judgment and accountability Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Demonstrated ability to work well with health care providers Strong organizational and time management skills Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Design Your Perfect Endocrinology Practice in Texas Earning Potential to $320K
BSA Health Systems Amarillo, Texas
Amarillo Diagnostic Clinic in partnership with BSA Health System (ranked a Forbes Best-in-State Employer for 2025) is excited to welcome a Board-Certified or Board-Eligible Endocrinologist to our dynamic, multi-specialty team in Amarillo, TX. Whether you're a seasoned provider or a recent graduate, this is your opportunity to build a rewarding career by growing an endocrinology service line with a supportive, patient-centered group in a community that feels like home. About Your Work: Join a multi-specialty group with 14 physicians, 10 APPs Schedule: Monday Friday, Mon-Thurs. 8a-5p and Fridays 8a-12p 36 hours of patient care and 4 hours of admin time Practice your way: Outpatient-Only practice (inpatient rounding and teaching opportunities if you desire) 450-bed BSA Hospital is located one mile from the practice Patient Volume: Manageable caseload of patients per day Smart Technology: See more patients without extending your day. Our providers use Epic EMR and Ambience AI scribe technology to automate documentation, reduce administrative burden, improve patient flow, and ensure accurate coding leading to better work-life balance and revenue. Support: Onsite lab and imaging Optional teaching opportunities with residents Team: Collaborate with a respected group of specialists in a collegial, team-based environment At BSA Health System, we are committed to offering our providers exceptional compensation and benefits packages that foster professional and personal growth. We understand that in order for you to deliver the best care, you need to feel appreciated and supported , which is why we prioritize the health and well-being of our providers and their families. To help accomplish this, we have designed a generous compensation and benefits package with earning potential of up to $320,000 that would include all applicable bonuses, incentives and benefits such as: Base salary + wRVU production incentive CME allowance Sign-on bonus Medical debt assistance + Consultative services by Navigate Student Loans Relocation allowance Training stipend Paid malpractice coverage + tail coverage Health benefits + Retirement plan Marketing + practice growth assistance Your Health System: BSA Health System, located in Amarillo, TX, is an extensive health system providing clinical excellence to the Texas Panhandle and the tri-state area. With 486-lcensed beds, BSA Health System is comprised of 450-bed BSA Hospital a referral facility, Physicians Surgical Hospitals, Harrington Cancer Center, BSA Physicians Group, and specialty clinics. Discover Amarillo, TX Where Affordability Meets Adventure Ranked among the Top 15 Cities in the U.S. for the Lowest Cost of Living in 2025 and A Top 5 Fun and Affordable City by WalletHub (2024), Amarillo blends big-city perks with small-town charm in the heart of the Texas Panhandle. 270+ sunny days and four distinct seasons Gateway to Palo Duro Canyon, the second-largest canyon in the U.S. Vibrant arts & culture, from Route 66 nostalgia to theaters and museums Among the lowest unemployment rates in TX and no state income tax A must-stop on historic Route 66 w/ eclectic shops and eateries Home to an international airport for world travelers and convenient access to the adventures of the Colorado Rockies and New Mexico. Whether you're chasing career growth, a family-friendly lifestyle, or a fresh start under wide-open skies, Amarillo offers a canvas as vast as the horizon.
12/16/2025
Full time
Amarillo Diagnostic Clinic in partnership with BSA Health System (ranked a Forbes Best-in-State Employer for 2025) is excited to welcome a Board-Certified or Board-Eligible Endocrinologist to our dynamic, multi-specialty team in Amarillo, TX. Whether you're a seasoned provider or a recent graduate, this is your opportunity to build a rewarding career by growing an endocrinology service line with a supportive, patient-centered group in a community that feels like home. About Your Work: Join a multi-specialty group with 14 physicians, 10 APPs Schedule: Monday Friday, Mon-Thurs. 8a-5p and Fridays 8a-12p 36 hours of patient care and 4 hours of admin time Practice your way: Outpatient-Only practice (inpatient rounding and teaching opportunities if you desire) 450-bed BSA Hospital is located one mile from the practice Patient Volume: Manageable caseload of patients per day Smart Technology: See more patients without extending your day. Our providers use Epic EMR and Ambience AI scribe technology to automate documentation, reduce administrative burden, improve patient flow, and ensure accurate coding leading to better work-life balance and revenue. Support: Onsite lab and imaging Optional teaching opportunities with residents Team: Collaborate with a respected group of specialists in a collegial, team-based environment At BSA Health System, we are committed to offering our providers exceptional compensation and benefits packages that foster professional and personal growth. We understand that in order for you to deliver the best care, you need to feel appreciated and supported , which is why we prioritize the health and well-being of our providers and their families. To help accomplish this, we have designed a generous compensation and benefits package with earning potential of up to $320,000 that would include all applicable bonuses, incentives and benefits such as: Base salary + wRVU production incentive CME allowance Sign-on bonus Medical debt assistance + Consultative services by Navigate Student Loans Relocation allowance Training stipend Paid malpractice coverage + tail coverage Health benefits + Retirement plan Marketing + practice growth assistance Your Health System: BSA Health System, located in Amarillo, TX, is an extensive health system providing clinical excellence to the Texas Panhandle and the tri-state area. With 486-lcensed beds, BSA Health System is comprised of 450-bed BSA Hospital a referral facility, Physicians Surgical Hospitals, Harrington Cancer Center, BSA Physicians Group, and specialty clinics. Discover Amarillo, TX Where Affordability Meets Adventure Ranked among the Top 15 Cities in the U.S. for the Lowest Cost of Living in 2025 and A Top 5 Fun and Affordable City by WalletHub (2024), Amarillo blends big-city perks with small-town charm in the heart of the Texas Panhandle. 270+ sunny days and four distinct seasons Gateway to Palo Duro Canyon, the second-largest canyon in the U.S. Vibrant arts & culture, from Route 66 nostalgia to theaters and museums Among the lowest unemployment rates in TX and no state income tax A must-stop on historic Route 66 w/ eclectic shops and eateries Home to an international airport for world travelers and convenient access to the adventures of the Colorado Rockies and New Mexico. Whether you're chasing career growth, a family-friendly lifestyle, or a fresh start under wide-open skies, Amarillo offers a canvas as vast as the horizon.
Optum
Medical Receptionist
Optum Meriden, Connecticut
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : 8-hour shift, Monday through Friday 8:00 am to 4:30 pm, a 40-hour week to be determined by the hiring manager upon hire. May be asked to float to other practices as needed. Location : 16 Broad Street, Suite 29, Meridan, CT 06450 Primary Responsibilities: Greet patients and conduct check-in process Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Acknowledge patients in PM Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Processing referrals to outside specialists/radiology Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ year of receptionist experience Intermediate level of computer proficiency with Microsoft Office Access to reliable transportation & valid US driver's license Preferred Qualifications: Experience as a receptionist in a healthcare setting Experience working with an electronic health record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
12/16/2025
Full time
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. ProHealth Physicians part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule : 8-hour shift, Monday through Friday 8:00 am to 4:30 pm, a 40-hour week to be determined by the hiring manager upon hire. May be asked to float to other practices as needed. Location : 16 Broad Street, Suite 29, Meridan, CT 06450 Primary Responsibilities: Greet patients and conduct check-in process Collect or verify demographic information, including key demographic fields Load or update insurance information as needed Verify eligibility and flag appointment accordingly Scan insurance card(s) Collect co-payments and outstanding balances Post payments received in practice management system and provide system-generated receipts Acknowledge patients in PM Schedule appointments using approved scheduling guidelines Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, "no show," for follow up appointments for chronic conditions or preventive care Monitor administrative tasks in the EHR and respond timely Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control procedures Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality Processing referrals to outside specialists/radiology Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ year of receptionist experience Intermediate level of computer proficiency with Microsoft Office Access to reliable transportation & valid US driver's license Preferred Qualifications: Experience as a receptionist in a healthcare setting Experience working with an electronic health record Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
Radiology Front Desk Scheduler
Optum Mount Kisco, New York
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together . Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Front Desk Scheduler to join our team. The Radiology Front Desk Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 11:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm Location: 90 South Bedford Road, First Floor, Mount Kisco, NY 10549 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements File, Fax and maintain medical records Check In and Check Out patients Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments Confirms and schedule appointments Answering incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Attend quarterly departmental training courses Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Crosstrain and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) 1+ years of customer service or healthcare related experience Ability to travel to other offices if needed for coverage Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of Radiology Knowledge of medical terminology Experience working with scheduling programs Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
12/16/2025
Full time
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together . Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Front Desk Scheduler to join our team. The Radiology Front Desk Scheduler is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule: Monday through Friday a 40-hour work week to be determined by the supervisor between the hours of 11:00 am to 8:00 pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm Location: 90 South Bedford Road, First Floor, Mount Kisco, NY 10549 Primary Responsibilities: Obtain accurate and updated patient information, such as name, address, insurance information Perform insurance verification on the date of service Scheduling radiology procedures in an organized and efficient manner Knowledge of medical terminology and radiology procedures and requirements File, Fax and maintain medical records Check In and Check Out patients Ability to maintain a work queue list- complete any pending actions i.e. referrals, scheduling appointments Confirms and schedule appointments Answering incoming and outgoing telephone calls promptly and courteously Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Attend quarterly departmental training courses Comfortable working in high pace environment Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Crosstrain and help in other locations if needed Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) More information can be downloaded at: You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word) 1+ years of customer service or healthcare related experience Ability to travel to other offices if needed for coverage Preferred Qualifications: 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records Experience working with an electronic health record (EPIC) Knowledge of Radiology Knowledge of medical terminology Experience working with scheduling programs Soft Skills: Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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