Job Description: $5,000.00 Sign on Bonus currently available . (Not applicable to internal employees.) This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. Our Installation Technicians earn between $20.62 and $28.35 per hour. With our amazing wage opportunities, our average starting earnings begin at $42,900 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 300 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Sign-on bonus is paid out as follows: Payment 1: $2,000 after initial training is completed and passed; Payment 2: $1,000 after completion of six months of service (Employee must have no COBC violations and no written disciplinary actions); Payment 3: $2,000 after completion of one year of service (Employee must have no COBC violations and no written disciplinary actions). Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Madison, Wisconsin It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
04/19/2024
Full time
Job Description: $5,000.00 Sign on Bonus currently available . (Not applicable to internal employees.) This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. Our Installation Technicians earn between $20.62 and $28.35 per hour. With our amazing wage opportunities, our average starting earnings begin at $42,900 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 300 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Sign-on bonus is paid out as follows: Payment 1: $2,000 after initial training is completed and passed; Payment 2: $1,000 after completion of six months of service (Employee must have no COBC violations and no written disciplinary actions); Payment 3: $2,000 after completion of one year of service (Employee must have no COBC violations and no written disciplinary actions). Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Madison, Wisconsin It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Job Description: $5,000.00 Sign on Bonus currently available . (Not applicable to internal employees.) This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. Our Installation Technicians earn between $20.62 and $28.35 per hour. With our amazing wage opportunities, our average starting earnings begin at $42,900 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 300 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Sign-on bonus is paid out as follows: Payment 1: $2,000 after initial training is completed and passed; Payment 2: $1,000 after completion of six months of service (Employee must have no COBC violations and no written disciplinary actions); Payment 3: $2,000 after completion of one year of service (Employee must have no COBC violations and no written disciplinary actions). Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Madison, Wisconsin It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
04/19/2024
Full time
Job Description: $5,000.00 Sign on Bonus currently available . (Not applicable to internal employees.) This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day. Our Installation Technicians earn between $20.62 and $28.35 per hour. With our amazing wage opportunities, our average starting earnings begin at $42,900 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. Sick leave Paid Parental Leave Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness, accident hospital indemnity/group legal Employee Assistance Programs (EAP) Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone What's a typical day like? You'll work independently at our customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You'll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you're putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same. Want to be considered? You'll need to: Work a flexible schedule, including evenings and weekends. Possess a valid state driver's license. Lift and move up-to 60 lbs - some of our ladders weigh 50-60 lbs Weigh less than 300 lbs., required for ladder safety. At times work in small spaces or aloft (up to 28 ft.) Be available for overtime, emergency callouts and holiday work. Identify wire and cable colors. Qualify on pre-employment assessments. Have a High School Diploma or GED Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths. If you are considering jobs like Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician or Telecommunications Technician, this career move would be a great fit! Sign-on bonus is paid out as follows: Payment 1: $2,000 after initial training is completed and passed; Payment 2: $1,000 after completion of six months of service (Employee must have no COBC violations and no written disciplinary actions); Payment 3: $2,000 after completion of one year of service (Employee must have no COBC violations and no written disciplinary actions). Ready to take your career on the road to success? Apply today! Weekly Hours: 40 Time Type: Regular Location: Madison, Wisconsin It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
As the Outside Plant Construction Technician II in Eau Claire, WI, you will perform the installation of PON/fiber network communications facilities (both buried and aerial) in accordance with industry and TDS standards. You will operate construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows in order to place fiber facilities. Installs, tests, troubleshoots, and repairs aerial and underground fiber facilities within TDS Telecom serving areas. Training: As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position is eligible for a $1,000 sign-on bonus! (Payout terms apply) This position can be hired at either a Outside Plant Construction Technician I (requisition ID # 2 ), or an Outside Plant Construction Technician II (requisition ID ) level, depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards. TDS Telecommunications LLC (TDS Metrocom/TDS) is a leading provider of fiber internet service. With more than 50 years of experience, the growing communications company is building and deploying new, fiber optic networks in neighborhoods across the country to deliver up to 8 Gigabit internet speeds to homes and up to 10 Gigabit internet speeds to businesses. In addition, TDS provides innovative TV entertainment and advanced phone services. Visit to learn more. TDS provides communications services to a mix of small to mid-sized urban, suburban, and rural communities throughout the United States. The company employs more than 3,600 people nationwide and is a subsidiary of Telephone and Data Systems, Inc. (TDS Inc.), a Fortune 1000 company NYSE: TDS . Founded in 1969, Telephone and Data Systems provides wireless, broadband, video, and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit for more information. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Operates construction and other excavating equipment to construct and maintain outside plant fiber facilities. Performs the placement of new aerial and buried fiber according to maps, staking sheets, and locate markings. Reviews and updates GIS, maps, addresses, as-builds. Sets peds, vaults, and handholes along with marking/labeling fiber optic and/or copper facilities. Proficiently operates all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective fiber using various test equipment and repairs buried, aerial, underground, and/or customer fiber. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Ensures worksite and landscape is fully restored after project completion. Trains and mentors personnel as directed by supervisor or team lead. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner Provides assistance to field services technicians, as needed The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Required Qualifications 1+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rocksaw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 1+ years' experience in the construction of fiber optic cable outside plant networks -OR- installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law . click apply for full job details
04/17/2024
Full time
As the Outside Plant Construction Technician II in Eau Claire, WI, you will perform the installation of PON/fiber network communications facilities (both buried and aerial) in accordance with industry and TDS standards. You will operate construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows in order to place fiber facilities. Installs, tests, troubleshoots, and repairs aerial and underground fiber facilities within TDS Telecom serving areas. Training: As an Outside Plant Construction Technician II, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position is eligible for a $1,000 sign-on bonus! (Payout terms apply) This position can be hired at either a Outside Plant Construction Technician I (requisition ID # 2 ), or an Outside Plant Construction Technician II (requisition ID ) level, depending on the skills and qualifications of the candidate. Different job postings exist for each of these positions. Please reference each job posting for the minimum qualifications required for each role and submit an application for each level that you are both interested and qualified for. The pay range listed for this position represents the low and high end of the base compensation range. The actual offer amount will carefully consider multiple factors, such as relevant skills, qualifications, work experience, location and/or competencies that align with the specified role. Certain positions are eligible for additional forms of compensation such as bonuses and equity awards. TDS Telecommunications LLC (TDS Metrocom/TDS) is a leading provider of fiber internet service. With more than 50 years of experience, the growing communications company is building and deploying new, fiber optic networks in neighborhoods across the country to deliver up to 8 Gigabit internet speeds to homes and up to 10 Gigabit internet speeds to businesses. In addition, TDS provides innovative TV entertainment and advanced phone services. Visit to learn more. TDS provides communications services to a mix of small to mid-sized urban, suburban, and rural communities throughout the United States. The company employs more than 3,600 people nationwide and is a subsidiary of Telephone and Data Systems, Inc. (TDS Inc.), a Fortune 1000 company NYSE: TDS . Founded in 1969, Telephone and Data Systems provides wireless, broadband, video, and voice; and hosted and managed services to approximately 6 million connections nationwide through its businesses: UScellular, TDS Telecom, and OneNeck IT Solutions. Visit for more information. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Operates construction and other excavating equipment to construct and maintain outside plant fiber facilities. Performs the placement of new aerial and buried fiber according to maps, staking sheets, and locate markings. Reviews and updates GIS, maps, addresses, as-builds. Sets peds, vaults, and handholes along with marking/labeling fiber optic and/or copper facilities. Proficiently operates all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective fiber using various test equipment and repairs buried, aerial, underground, and/or customer fiber. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Ensures worksite and landscape is fully restored after project completion. Trains and mentors personnel as directed by supervisor or team lead. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner Provides assistance to field services technicians, as needed The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Required Qualifications 1+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rocksaw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 1+ years' experience in the construction of fiber optic cable outside plant networks -OR- installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet all of the Required Qualifications, but aren't sure if your experience meets the Other Qualifications? We encourage you to apply! Research shows that some candidates may not apply for jobs unless they feel they meet 100% of the qualifications, when, in fact, they have the skills and experience to be successful in the role! Experience and skills come in many different forms and may not always look identical to what we have on paper, but still lead to success in the role. If you meet the Required Qualifications and believe you have what it takes to be successful in the position, apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits Associates scheduled to work 20 or more hours per week have access to medical, dental, vision, life insurance, a 401(k) plan, and paid time off benefits such as vacation (15 days accrued per year for full-time; pro-rated for part-time associates working between 20-39 hours), sick leave (10 days accrued per year for full-time and pro-rated for all other associates), seven paid national holidays and one floating holiday, paid parental leave (2 weeks after 12 months of employment), among others. Short Term Disability and Long Term Disability coverage is also available for associates working 30 or more hours per week and Education Assistance is available to full-time associates. Associates scheduled to work under twenty hours per week or for a limited term (i.e. interns) are eligible for medical coverage, the 401(k) plan (if 18 or older), as well as sick leave (10 days accrued per year for full-time and pro-rated for all other associates). For more detail on the benefits we offer click here . At TDS, we embrace Equal Employment Opportunity by valuing our differences and consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by law . click apply for full job details
$20/hr Starting Pay Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you. At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you'll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum's high-performing cable, TV, Internet, and Voice products throughout your community. BE PART OF THE CONNECTION As you drive from location to location, you'll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far. WHAT OUR FIELD TECHNICIANS ENJOY MOST Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most Collaborating with a team of supportive peers and managers Experiencing interesting work and new surroundings each day (this is not a desk job) Real opportunity to build a strong foundation for a career that progresses as you do Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!) Driving a company vehicle safely (free gas, too!) and receiving their own company tools No two days are ever the same as a Field Tech. You'll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces-all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you're comfortable working in these conditions, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: High School diploma or equivalent Technical skills: Ability to operate hand tools and handheld mobile devices Skills: Effective communication, outstanding customer service Abilities: Critical thinking, problem solving, sound decision making, managing priorities Travel Ability: Daily travel; valid state driver's license and safe driving record Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Preferred Qualifications Experience working in customer service, construction, electrical, technical or related field Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA) SPECTRUM CONNECTS YOU TO MORE Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe Dynamic Growth: Progress through a defined career path, or move into roles like supervisor, manager, or director Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training Total Rewards: See all the ways we invest in you-at work and in life Apply now, connect a friend to this opportunity or sign up for job alerts ! TCBBR
10/05/2022
Full time
$20/hr Starting Pay Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you. At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you'll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum's high-performing cable, TV, Internet, and Voice products throughout your community. BE PART OF THE CONNECTION As you drive from location to location, you'll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far. WHAT OUR FIELD TECHNICIANS ENJOY MOST Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most Collaborating with a team of supportive peers and managers Experiencing interesting work and new surroundings each day (this is not a desk job) Real opportunity to build a strong foundation for a career that progresses as you do Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!) Driving a company vehicle safely (free gas, too!) and receiving their own company tools No two days are ever the same as a Field Tech. You'll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces-all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you're comfortable working in these conditions, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education: High School diploma or equivalent Technical skills: Ability to operate hand tools and handheld mobile devices Skills: Effective communication, outstanding customer service Abilities: Critical thinking, problem solving, sound decision making, managing priorities Travel Ability: Daily travel; valid state driver's license and safe driving record Schedule: Ability to work a variety of schedules including nights, weekends, and holidays Preferred Qualifications Experience working in customer service, construction, electrical, technical or related field Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA) SPECTRUM CONNECTS YOU TO MORE Job Perks: Receive a company vehicle, tools, professional uniform, and personal protective equipment to do your best and stay safe Dynamic Growth: Progress through a defined career path, or move into roles like supervisor, manager, or director Competitive Pay: Generous starting salary, plus pay increases as you advance and paid training Total Rewards: See all the ways we invest in you-at work and in life Apply now, connect a friend to this opportunity or sign up for job alerts ! TCBBR
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMNBR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a minimum of $20.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
02/26/2022
Full time
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMNBR Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a minimum of $20.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
**Shift: Sunday - Thursday or Tuesday - Saturday 12am-9am** **Shift Differential Offered** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMNBR
02/26/2022
Full time
**Shift: Sunday - Thursday or Tuesday - Saturday 12am-9am** **Shift Differential Offered** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the company's Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMNBR
$5,000.00 Retention bonus offered for Prem Technician. Not applicable to internal employees. Apply today to learn more! $2,000 after initial training is completed and passed $1,000 after completion of six months of service Employee must have no COBC violations and no written disciplinary actions $2,000 after completion of one year of service Employee must have no COBC violations and no written disciplinary actions Installation Technicians make up to $44,590 a year with a raise every 6 months until you reach top pay of $55,588 and then every year thereafter. In addition to this great salary, we offer great benefits (50% off mobile service, etc. ) with Health, Dental, and Vision insurance. Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of $21.44 per hour. Don?t have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else ? by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world's most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them. What's it like to join our team? Well, you?ll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that's not all. To qualify, you?ll need to: Valid state driver's license and acceptable driving record Weigh less than 285 lbs. for ladder safety Lift and move up to 80 lbs. Work a flexible schedule including evenings and weekends Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Study Guides for pre-employment screening (click the links below to open the various study guides) Assessment Information: Technical/Mechanical Test - Field III Interview Information: Premises Technician Assessment Ready to join our team? Apply today.
11/10/2021
Full time
$5,000.00 Retention bonus offered for Prem Technician. Not applicable to internal employees. Apply today to learn more! $2,000 after initial training is completed and passed $1,000 after completion of six months of service Employee must have no COBC violations and no written disciplinary actions $2,000 after completion of one year of service Employee must have no COBC violations and no written disciplinary actions Installation Technicians make up to $44,590 a year with a raise every 6 months until you reach top pay of $55,588 and then every year thereafter. In addition to this great salary, we offer great benefits (50% off mobile service, etc. ) with Health, Dental, and Vision insurance. Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of $21.44 per hour. Don?t have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else ? by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world's most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them. What's it like to join our team? Well, you?ll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that's not all. To qualify, you?ll need to: Valid state driver's license and acceptable driving record Weigh less than 285 lbs. for ladder safety Lift and move up to 80 lbs. Work a flexible schedule including evenings and weekends Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Study Guides for pre-employment screening (click the links below to open the various study guides) Assessment Information: Technical/Mechanical Test - Field III Interview Information: Premises Technician Assessment Ready to join our team? Apply today.
$5,000.00 Retention bonus offered for Prem Technician. Not applicable to internal employees. Apply today to learn more! $2,000 after initial training is completed and passed $1,000 after completion of six months of service o Employee must have no COBC violations and no written disciplinary actions $2,000 after completion of one year of service o Employee must have no COBC violations and no written disciplinary actions Installation Technicians make up to $39,494 a year with a raise every 6 months until you reach top pay of $55,588 and then every year thereafter. In addition to this great salary, we offer great benefits (DTV $10 Month, 50% off mobile service, etc. ) with Health, Dental, and Vision insurance. Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of $18.98 per hour. Don't have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else - by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world's most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them. What's it like to join our team? Well, you'll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that's not all. You'll also connect with our customers to provide first-hand demos of service features and functions so they can apply the latest technologies to their lives in a supportive team environment. You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. In addition to these benefits you'll be a part of our ongoing paid training in your field leading to exciting career paths. If you like what you're hearing so far, see below for more details. To qualify, you'll need to: Possess a state driver's license AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Weigh less than 285 lbs. for ladder safety Lift and move up to 80 lbs. Work a flexible schedule including evenings and weekends Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors Qualify on pre-employment assessments Study Guides for pre-employment screening (click the links below to open the various study guides) Assessment Information: Technical/Mechanical Test - Field III Interview Information: Premises Technician Assessment Ready? Apply now.
11/09/2021
Full time
$5,000.00 Retention bonus offered for Prem Technician. Not applicable to internal employees. Apply today to learn more! $2,000 after initial training is completed and passed $1,000 after completion of six months of service o Employee must have no COBC violations and no written disciplinary actions $2,000 after completion of one year of service o Employee must have no COBC violations and no written disciplinary actions Installation Technicians make up to $39,494 a year with a raise every 6 months until you reach top pay of $55,588 and then every year thereafter. In addition to this great salary, we offer great benefits (DTV $10 Month, 50% off mobile service, etc. ) with Health, Dental, and Vision insurance. Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? If yes, you can join our team with a starting pay of $18.98 per hour. Don't have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Our technicians help customers apply the latest technology to their lives. This is where innovation is born, when our customers use new technology. Working with the latest devices and tools our technicians help us deliver the future before anyone else - by installing our award-winning TV service, satellite or state of the art fiber optics to give customers access to the world's most robust network. Innovation starts in the hands of our customers, and our technicians deliver it to them. What's it like to join our team? Well, you'll work indoors and outdoors to install high-speed broadband, Wi-Fi and voice services in homes and offices. But that's not all. You'll also connect with our customers to provide first-hand demos of service features and functions so they can apply the latest technologies to their lives in a supportive team environment. You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. In addition to these benefits you'll be a part of our ongoing paid training in your field leading to exciting career paths. If you like what you're hearing so far, see below for more details. To qualify, you'll need to: Possess a state driver's license AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws Weigh less than 285 lbs. for ladder safety Lift and move up to 80 lbs. Work a flexible schedule including evenings and weekends Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors Qualify on pre-employment assessments Study Guides for pre-employment screening (click the links below to open the various study guides) Assessment Information: Technical/Mechanical Test - Field III Interview Information: Premises Technician Assessment Ready? Apply now.
JOB SCOPE Assist ISP personnel with troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networks. Work to provide enterprise-wide tiered support on converged distribution and access network elements and connections as needed. May provide support for moderate services and other products. DUTIES AND RESPONSIBILITIES Responsible for the delivery of high quality off-air, satellite, microwave, and digital transport programming up to the outside plant (point of demarcation from ISP facilities) utilizing, maintaining and installing a variety of optical and electrical interfaces including but not limited to coaxial cable, microwave, fiber optic transmission, CAT 6 to name a few typical technologies. This includes the installation, construction, operation and break-fix remediation, with root cause analysis of all equipment associated with the Headend (HE), Hubs. Transact HE and facility Technical Quality Assurance (TQA) inspections; Ensure all cabling, equipment installation, power and cooling is in compliance with corporate TQA standards. Implement approved methods of procedure. Troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols. Setup and operate legacy headend equipment including but not limited to signal processors, modulators, demodulators, IRD's and IRT's Responsible to analog and digital channel level measurement and quality testing along with periodically testing of equipment and quality of signal throughout the network. Install, maintain, and perform testing and required documentation of emergency alert systems. Implement and properly document with guidance all required Charter Engineering and FCC mandated PoP testing. Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements. Support and maintain protocol compatibility standards, develops and implements network enhancements. Work on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization. Work on one or more projects as a project team member, occasionally as a project team lead. Actively and consistently support all efforts to simplify and enhance the customer experience. Execute network problem resolution and all required HE Proof of Performance Tests as needed. Also perform all daily, weekly, monthly and quarterly testing and logging as outlined by ISP Playbook. Preforms other duties requested by manager BASIC / MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience. Minimum four (4) years Headend Technician or electronics / network implementation experience. Must possess and maintain a valid Driver's License and safe driving record Must be able to work the following schedule: Tuesday thru Saturday, 2PM - 11PM ADDITIONAL JOB QUALIFICATIONS Valid Certifications from the Society of Cable Telecommunication Engineers (SCTE) BTS (Broadband Transport Specialist) & BDS (Broadband Distribution Specialist). Advanced knowledge of RF and IP technologies, HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter). Fundamental knowledge of Video Networking, IP and DOCSIS. Expertise to differentiate between different sizes and colors of wires and to make cable connections in tight spaces by bending, reaching, twisting as well as work with small components and wires to make cable connections. Capability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment). Competency to accurately measure distances, using tapes or other measuring devices and to read general system layouts from blue prints and system maps. Ability to lift up to 50 lbs. WORKING CONDITIONS Work in a 24x7, fast paced environment; work indoors in confined space, poorly ventilated areas. Proficiency to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts Capable to perform duties from high places (roofs); ability to work while standing 50-70% of the time; work and travel in inclement weather; work performed near power facilities and electricity. #LI-AK EIP320-ISP 290888 290888BR
09/25/2021
Full time
JOB SCOPE Assist ISP personnel with troubleshooting, support and maintenance of network elements and connections required to support Charter's revenue generating networks. Work to provide enterprise-wide tiered support on converged distribution and access network elements and connections as needed. May provide support for moderate services and other products. DUTIES AND RESPONSIBILITIES Responsible for the delivery of high quality off-air, satellite, microwave, and digital transport programming up to the outside plant (point of demarcation from ISP facilities) utilizing, maintaining and installing a variety of optical and electrical interfaces including but not limited to coaxial cable, microwave, fiber optic transmission, CAT 6 to name a few typical technologies. This includes the installation, construction, operation and break-fix remediation, with root cause analysis of all equipment associated with the Headend (HE), Hubs. Transact HE and facility Technical Quality Assurance (TQA) inspections; Ensure all cabling, equipment installation, power and cooling is in compliance with corporate TQA standards. Implement approved methods of procedure. Troubleshoot communication architectures, topologies, hardware, software, transmission and signaling links and protocols. Setup and operate legacy headend equipment including but not limited to signal processors, modulators, demodulators, IRD's and IRT's Responsible to analog and digital channel level measurement and quality testing along with periodically testing of equipment and quality of signal throughout the network. Install, maintain, and perform testing and required documentation of emergency alert systems. Implement and properly document with guidance all required Charter Engineering and FCC mandated PoP testing. Maintain required logs, records and other documentation in compliance with company and FCC (Federal Communications Commission) technical requirements. Support and maintain protocol compatibility standards, develops and implements network enhancements. Work on projects / systems / issues of moderate to medium complexity surrounding network planning, configuration and optimization. Work on one or more projects as a project team member, occasionally as a project team lead. Actively and consistently support all efforts to simplify and enhance the customer experience. Execute network problem resolution and all required HE Proof of Performance Tests as needed. Also perform all daily, weekly, monthly and quarterly testing and logging as outlined by ISP Playbook. Preforms other duties requested by manager BASIC / MINIMUM QUALIFICATIONS Bachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience. Minimum four (4) years Headend Technician or electronics / network implementation experience. Must possess and maintain a valid Driver's License and safe driving record Must be able to work the following schedule: Tuesday thru Saturday, 2PM - 11PM ADDITIONAL JOB QUALIFICATIONS Valid Certifications from the Society of Cable Telecommunication Engineers (SCTE) BTS (Broadband Transport Specialist) & BDS (Broadband Distribution Specialist). Advanced knowledge of RF and IP technologies, HFC design, as well as optical test equipment (such as OTDR, Optical Spectrum Analyzer, Fiber Light Identifier, Optical Fiber Scope and Optical Power Meter). Fundamental knowledge of Video Networking, IP and DOCSIS. Expertise to differentiate between different sizes and colors of wires and to make cable connections in tight spaces by bending, reaching, twisting as well as work with small components and wires to make cable connections. Capability to safely use weight-bearing equipment (such as ladders) within the maximum limitations of that equipment). Competency to accurately measure distances, using tapes or other measuring devices and to read general system layouts from blue prints and system maps. Ability to lift up to 50 lbs. WORKING CONDITIONS Work in a 24x7, fast paced environment; work indoors in confined space, poorly ventilated areas. Proficiency to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including ladders and fully loaded tool belts Capable to perform duties from high places (roofs); ability to work while standing 50-70% of the time; work and travel in inclement weather; work performed near power facilities and electricity. #LI-AK EIP320-ISP 290888 290888BR
**Shift: Tuesday - Saturday 3pm-12am** **Shift Differential Offered** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMNBR
09/15/2021
Full time
**Shift: Tuesday - Saturday 3pm-12am** **Shift Differential Offered** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMNBR
**Shift: Tuesday - Saturday 3pm-12am** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMN145 291014 291014BR
09/15/2021
Full time
**Shift: Tuesday - Saturday 3pm-12am** JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMN145 291014 291014BR
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards Passing of a DOT physical may be required based on State and Federal mandates. PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMNBR
09/12/2021
Full time
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards Passing of a DOT physical may be required based on State and Federal mandates. PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMNBR
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMN145 289416 289416BR
09/12/2021
Full time
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required TMN145 289416 289416BR
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMN145 290949 290949BR Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a minimum of $19.45. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
09/12/2021
Full time
JOB SUMMARY Under close supervision, primarily responsible for preventative maintenance and repair of the hybrid fiber coax network (HFC), including all of its associated equipment in accordance with the companys Engineering Standards and Network Protection Policy. MAJOR DUTIES AND RESPONSIBILITIES Read and accurately interpret system/network design maps. Verify as built documentation; compare findings in the field with existing documentation and report findings following local process Install and replace HFC physical plant network components such as coax, actives, passives, grounding systems, pedestals, riser guards, conduit etc., according to technical specifications; splice coax Monitor and report signal leakage and complete repairs as required; identify and repair upstream and downstream ingress Read and interpret equipment schematics As directed, complete end of line network testing to meet technical specifications; regularly test all HFC network components using test equipment including: signal level meters, volt-ohm meters, leakage detector, Time Domain Reflector (TDR) and other related test equipment Perform routine maintenance, troubleshoot and update records of standby power supplies according to technical specifications Troubleshoot and repair basic distribution problems associated with RF, AC and DC elements of the forward and reverse plant; report drop related problems Perform basic telephony troubleshooting to support medical no dial tones Communicate with TAC/Dispatch to update progress on escalated tickets Resolve system outages as directed Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate company vehicle in a safe and responsible manner. Clean, maintain stock and secure assigned vehicle and equipment, in accordance with company policies Adhere to company, industry, local, state and federal regulations and standards, as applicable Know, understand and follow company policy Communicate with Inside Plant (ISP) personnel to optimize plant performance and confirm resolution of repairs Under supervision, optimize HFC optical nodes May collaborate with construction personnel on new build and plant modifications, as directed Under supervision, set up amplifier (unity gain) and complete distribution sweep (frequency response) Perform other duties as requested REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner Ability to work independently Ability to prioritize and organize effectively Knowledge of basic mathematics and electronics Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to dig in all types of soil to bury cable Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position Ability to perform job from high places (i.e. poles and roofs) Ability to use hand tools, test tools and web based tools Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Education High school diploma or equivalent work experience Certifications and/or Licenses Valid driver's license with satisfactory driving record within Company required standards PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Basic understanding of HFC networks Basic understanding of RF, AC, DC Basic understanding of customer premise network Experience with splicing coax cable Knowledge of company products and services Broadband industry and vendor specific certifications and training (NCRI, SCTE) Related Work Experience Telecommunications Installation/Service Coax and/or fiber network installation and maintenance WORKING CONDITIONS Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work indoors in confined and/or poorly ventilated areas such as basements, crawlspaces, utility closets etc. Secondary on-call rotation may be required EOE Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability TMN145 290949 290949BR Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a minimum of $19.45. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
It's your turn to take the lead and deliver the future before anyone else. You'll introduce our customers to AT&T's award-winning TV service and state of the art technology while creating a best in class customer service experience. Be at the center of innovation, communicating your expertise through hands-on demos and service installations that provide customers with access to the world's most robust network. What's it like to join our team? Well, you'll work both in and outside our customer's homes and businesses to install high-speed broadband, video, Wi-Fi and voice services. But that's not all. Your expert knowledge in our wide-range of technology and services will provide customized solutions to meet needs and elevate the installation experience. And to make sure you hit the ground running, we'll provide extensive training and the resources you need in a supportive team environment. To qualify, you'll need to: Work a flexible schedule including evenings and weekends Possess a valid state driver's license and an acceptable driving record Lift and move up to 80 lbs. Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors Qualify on pre-employment assessments Weigh less than 275 lbs. for ladder safety AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. In addition to these benefits you'll be a part of our ongoing paid training in your field leading to exciting career paths. Rounding out these benefits and perks we also provide 50% employee discount on: AT&T Internet & fiber AT&T phone (formerly U-verse Voice) DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? Do you have a post-high school education? If yes, you can join our team with a starting pay of over $20 per hour or qualify for a wage credit. Don't have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Ready to take your career on the road to success? Apply today.
09/11/2021
Full time
It's your turn to take the lead and deliver the future before anyone else. You'll introduce our customers to AT&T's award-winning TV service and state of the art technology while creating a best in class customer service experience. Be at the center of innovation, communicating your expertise through hands-on demos and service installations that provide customers with access to the world's most robust network. What's it like to join our team? Well, you'll work both in and outside our customer's homes and businesses to install high-speed broadband, video, Wi-Fi and voice services. But that's not all. Your expert knowledge in our wide-range of technology and services will provide customized solutions to meet needs and elevate the installation experience. And to make sure you hit the ground running, we'll provide extensive training and the resources you need in a supportive team environment. To qualify, you'll need to: Work a flexible schedule including evenings and weekends Possess a valid state driver's license and an acceptable driving record Lift and move up to 80 lbs. Possibly work in small confined spaces or aloft (up to 28 ft.) Identify wire and cable colors Qualify on pre-employment assessments Weigh less than 275 lbs. for ladder safety AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. In addition to these benefits you'll be a part of our ongoing paid training in your field leading to exciting career paths. Rounding out these benefits and perks we also provide 50% employee discount on: AT&T Internet & fiber AT&T phone (formerly U-verse Voice) DIRECTV (including Free HBO & NFL Sunday Ticket) or U-verse TV Have you worked for three or more years installing or maintaining entertainment, security, or networking equipment for customers or have similar experience? Do you have a post-high school education? If yes, you can join our team with a starting pay of over $20 per hour or qualify for a wage credit. Don't have three years of experience? We offer a competitive salary for all levels of expertise and provide great opportunities for career growth. Ready to take your career on the road to success? Apply today.
Department Summary: At DISH, we're redefining consumer expectations through new tools, new business models and new ways of thinking to meet the convergence of value, innovation and customer experience. Our teams draw on 40 years of disruption to continually transform the way our society communicates, collaborates and connects. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at-large. Together, we'll change the way the world communicates. Job Duties and Responsibilities: What's in it for you? DISH provides our technicians with paid training, uniforms, cutting edge tools, a fuel card, and a vehicle Highly independent work with unparalleled promotional opportunities Comprehensive benefits package including complimentary DISH Network service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement Starting pay ranges from $18.28/hr - $19.19/hr Primary responsibilities fall into the following categories: Conduct technical site surveys to determine cable runs and the best placement of our equipment Install cutting edge technology to include, but not limited to satellite dishes, headend equipment, receivers, modems and routers Perform regular maintenance/inspections on equipment and document the results Troubleshoot, repair and/or replace defective satellite and broadband equipment Offer Dish Smart Home Services - successful technicians offer our customers additional services and products while earning incentives and building new skill sets that will propel them into the future of In-Home Services delivery Skills, Experience and Requirements: Ideal technicians have: High energy, resourcefulness, and ability to multitask An eye for opportunities to sell to every customer Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred All technicians must have: Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs. Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times
09/10/2021
Full time
Department Summary: At DISH, we're redefining consumer expectations through new tools, new business models and new ways of thinking to meet the convergence of value, innovation and customer experience. Our teams draw on 40 years of disruption to continually transform the way our society communicates, collaborates and connects. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we'll emerge as the nation's fourth facilities-based wireless carrier and a disruptive force in the market at-large. Together, we'll change the way the world communicates. Job Duties and Responsibilities: What's in it for you? DISH provides our technicians with paid training, uniforms, cutting edge tools, a fuel card, and a vehicle Highly independent work with unparalleled promotional opportunities Comprehensive benefits package including complimentary DISH Network service, paid time off, medical, dental, and vision insurance, 401K, employee stock purchase program, and tuition reimbursement Starting pay ranges from $18.28/hr - $19.19/hr Primary responsibilities fall into the following categories: Conduct technical site surveys to determine cable runs and the best placement of our equipment Install cutting edge technology to include, but not limited to satellite dishes, headend equipment, receivers, modems and routers Perform regular maintenance/inspections on equipment and document the results Troubleshoot, repair and/or replace defective satellite and broadband equipment Offer Dish Smart Home Services - successful technicians offer our customers additional services and products while earning incentives and building new skill sets that will propel them into the future of In-Home Services delivery Skills, Experience and Requirements: Ideal technicians have: High energy, resourcefulness, and ability to multitask An eye for opportunities to sell to every customer Strong customer advocacy skills: friendly, communicative, connected, with a high degree of integrity Sales, electrical, maintenance/repair, cable, military, and/or customer service experience preferred All technicians must have: Ability to stand for long periods of time on ladders, lift over 70 lbs. at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbs. Valid driver's license in the state you are seeking employment in, with a driving record that meets DISH's minimum safety standard Ability to adapt, both in mentality and work hours. Five/six-day workweeks may be required during peak seasonal times
Job Summary Responsible for delivering and supporting customer software defined networks on Comcast s ActiveCore platform. Plays an important role in the building and troubleshooting of customer network configurations and services. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Works in a Software Defined Networking (SDN) environment. Understands Network Function Virtualization (VNF) concepts and strategies including Universal Customer Premise Equipment (uCPE). Demonstrates expert level knowledge of Internet Protocol (IP) routing and switching fundamentals (See Preferred Requirements). Works in a 24x7 Operations environment supporting live customers. Supports both standard customers as well as large/complex customers with custom designs and configurations. Exercises judgment during incident management, site design, network configuration and network activation to ensure efficient use of time. Displays in-depth knowledge of engineering and development methodologies, concepts, skills, and their application. Provisioning: Implements uCPE and associated services in the inventory management database and updates and/or modifies designs with IP assignments and CLLI codes. Provisions network service configuration in the SDN Service platform for services such as Firewall, NAT/PAT, QoS, DHCP, Traffic Steering, BGP, Static Routes, Wireless Backup, Hybrid WAN, High Availability, LAN and WAN interfaces, etc. Completes Bill of Materials (BOM) for hardware required for each site provisioned, ensuring the configuration and hardware match to meet the customer s requirements. Working with Customer Project Managers (CPM), provides configurations and technical leadership as a primary technical resource on IP router network technologies, traffic flows, and overall end to end network communication during the Service Delivery process. Test and Turn Up: Tests and turns up new uCPE and Wireless Backup circuits in a production environment. May recommend new practices and procedures, as necessary. Executes test plans and logs results. Gathers supporting documentation such as installation photos and speed tests. Works with Field Technicians in all Regions, as well as related Engineering departments and centers, to maintain communications regarding work orders/projects. Instructs the field how to connect the uCPE and Underlay circuit(s). Coordinates and resolves service issues with providers and vendors to ensure accurate and timely implementation and resolution of off-net Underlay circuit issues. Coordinates efforts to resolve issues so all orders are completed in a timely fashion. Regularly updates CPM with issues/progress status. May provide project leadership, as required. Acceptance Testing: Interfaces with customers in regard to acceptance testing of SDN Overlay and Wireless Backup services. Executes test plans and logs results. Develops and implements test and acceptance criteria for network elements. Troubleshoots IP networking and security issues, providing resolutions according to established practices and procedures including executing packet captures, analyzing network performance data, reviewing security profiles, parsing log files, and understanding the customer s desired outcome. Service Assurance: Interfaces with customers to resolve customer issues with their service. Interfaces with customers to understand Change of Service requests. Interfaces with customers to help educate them on the use and functionality of their service. Opens and updates service tickets in database/tracking system. Expertly troubleshoots IP and Network Security issues including routing, performance, connectivity, access, network address translation, access control lists/firewall rules, and network management protocols (DHCP, DNS, etc.). Analyze network performance metrics and identify service affecting root causes to customer chronic and systemic issues. Collaborates with customer, Development and Strategic Engineering, and SDN Service platform vendor during in-depth troubleshooting. Executes Change of Service requests through the SDN Service platform. Validates functionality after changes made to ensure customer satisfaction. Escalates issues in a timely fashion. Provides all relevant information, accurately entering information into trouble ticket database. Directs efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standards. General Engineering: Performs deep dives and root cause analysis into customer issues looking for systemic problems. Collaborates with Engineering and Vendor teams on resolution of systemic problems. Coordinates and implements patches in the production environment to resolve systemic problems. Provides feedback to and supports applications/features/products under development. Assists with the software update process for existing applications, and rollouts of software releases. Collaborates with project stakeholders to identify tool and technical requirements to support Operations. Conducts analysis to determine integration needs. Works with Product Development team to determine if products, features, and applications fit specification and technical requirements. Researches, writes and edits documentation and technical requirements, including product and feature designs, evaluation test plans, test results, technical manuals and formal recommendations and reports. Preferred Requirements: Demonstrates expert level knowledge of Internet Protocol (IP) routing and switching fundamentals to include network topologies, routing protocols, IP addressing, firewalls, Network Address Translation (NAT), Quality of Service (QoS), Dynamic Host Configuration Protocol (DHCP), Domain Name Service (DNS), Virtual Private Networks (VPN), Virtual LAN (VLAN) architectures, High Availability, Unified Threat Management, OSI layer 1-4 protocols and technologies (TCP/UDP, Ethernet, WIFI, Broadband, etc.). Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Associated topics: adapter, bsee, design, diagram, dsp, electric, kv, msee, wire, wiring
01/31/2021
Full time
Job Summary Responsible for delivering and supporting customer software defined networks on Comcast s ActiveCore platform. Plays an important role in the building and troubleshooting of customer network configurations and services. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities Works in a Software Defined Networking (SDN) environment. Understands Network Function Virtualization (VNF) concepts and strategies including Universal Customer Premise Equipment (uCPE). Demonstrates expert level knowledge of Internet Protocol (IP) routing and switching fundamentals (See Preferred Requirements). Works in a 24x7 Operations environment supporting live customers. Supports both standard customers as well as large/complex customers with custom designs and configurations. Exercises judgment during incident management, site design, network configuration and network activation to ensure efficient use of time. Displays in-depth knowledge of engineering and development methodologies, concepts, skills, and their application. Provisioning: Implements uCPE and associated services in the inventory management database and updates and/or modifies designs with IP assignments and CLLI codes. Provisions network service configuration in the SDN Service platform for services such as Firewall, NAT/PAT, QoS, DHCP, Traffic Steering, BGP, Static Routes, Wireless Backup, Hybrid WAN, High Availability, LAN and WAN interfaces, etc. Completes Bill of Materials (BOM) for hardware required for each site provisioned, ensuring the configuration and hardware match to meet the customer s requirements. Working with Customer Project Managers (CPM), provides configurations and technical leadership as a primary technical resource on IP router network technologies, traffic flows, and overall end to end network communication during the Service Delivery process. Test and Turn Up: Tests and turns up new uCPE and Wireless Backup circuits in a production environment. May recommend new practices and procedures, as necessary. Executes test plans and logs results. Gathers supporting documentation such as installation photos and speed tests. Works with Field Technicians in all Regions, as well as related Engineering departments and centers, to maintain communications regarding work orders/projects. Instructs the field how to connect the uCPE and Underlay circuit(s). Coordinates and resolves service issues with providers and vendors to ensure accurate and timely implementation and resolution of off-net Underlay circuit issues. Coordinates efforts to resolve issues so all orders are completed in a timely fashion. Regularly updates CPM with issues/progress status. May provide project leadership, as required. Acceptance Testing: Interfaces with customers in regard to acceptance testing of SDN Overlay and Wireless Backup services. Executes test plans and logs results. Develops and implements test and acceptance criteria for network elements. Troubleshoots IP networking and security issues, providing resolutions according to established practices and procedures including executing packet captures, analyzing network performance data, reviewing security profiles, parsing log files, and understanding the customer s desired outcome. Service Assurance: Interfaces with customers to resolve customer issues with their service. Interfaces with customers to understand Change of Service requests. Interfaces with customers to help educate them on the use and functionality of their service. Opens and updates service tickets in database/tracking system. Expertly troubleshoots IP and Network Security issues including routing, performance, connectivity, access, network address translation, access control lists/firewall rules, and network management protocols (DHCP, DNS, etc.). Analyze network performance metrics and identify service affecting root causes to customer chronic and systemic issues. Collaborates with customer, Development and Strategic Engineering, and SDN Service platform vendor during in-depth troubleshooting. Executes Change of Service requests through the SDN Service platform. Validates functionality after changes made to ensure customer satisfaction. Escalates issues in a timely fashion. Provides all relevant information, accurately entering information into trouble ticket database. Directs efforts so as to maintain service Mean Time to Repair (MTTR) within regional or contractual standards. General Engineering: Performs deep dives and root cause analysis into customer issues looking for systemic problems. Collaborates with Engineering and Vendor teams on resolution of systemic problems. Coordinates and implements patches in the production environment to resolve systemic problems. Provides feedback to and supports applications/features/products under development. Assists with the software update process for existing applications, and rollouts of software releases. Collaborates with project stakeholders to identify tool and technical requirements to support Operations. Conducts analysis to determine integration needs. Works with Product Development team to determine if products, features, and applications fit specification and technical requirements. Researches, writes and edits documentation and technical requirements, including product and feature designs, evaluation test plans, test results, technical manuals and formal recommendations and reports. Preferred Requirements: Demonstrates expert level knowledge of Internet Protocol (IP) routing and switching fundamentals to include network topologies, routing protocols, IP addressing, firewalls, Network Address Translation (NAT), Quality of Service (QoS), Dynamic Host Configuration Protocol (DHCP), Domain Name Service (DNS), Virtual Private Networks (VPN), Virtual LAN (VLAN) architectures, High Availability, Unified Threat Management, OSI layer 1-4 protocols and technologies (TCP/UDP, Ethernet, WIFI, Broadband, etc.). Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EOE/Veterans/Disabled/LGBT employer. Education Bachelor's Degree Relevant Work Experience 2-5 Years Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Associated topics: adapter, bsee, design, diagram, dsp, electric, kv, msee, wire, wiring
Position Summary: This position supervises workforce of OSPC field technicians that install and maintain both residential and business lines, OSP cable facilities hi-cap access services, and broadband services. The position duties include, meeting service activation and repair commitment dates, maintaining revenue/expense objectives and promotion of new and existing company products. Must interact and supervise associate workforce and vendor resources to coordinate and disseminate information to complete job assignments and work effectively with other department to attain objectives. Must have a solid understanding of the business/department able to manage expense targets. Articulate business/departmental KPI's to work groups (i.e., can clearly set goals/objectives). Holds team accountable to clearly achieve results through coaching and performance management. Support and participate in promotion of Company products. Work with Engineering and OpCen to monitor workload and schedule manpower and resources needed to meet workload demands, customer needs and company objectives. Responsible for determining and fulfilling the needs of the team for employee development and training. Interface with customers on escalations involving telephone related service activity. Communicate with other departments, i.e. assignment, engineering and, OpCen in an effort to improve the coordination between these departments as well as the overall quality of service experience for our customers. Quality Control, i.e. tool inspections, building and vehicle inspections, Quality assurance inspections etc Provide Capital and expense Budget input as required. Analyze operational reporting and utilize statistical process control tools to identify performance opportunities and provide corrective action plans as required. Responsible for managing employee time sheet approval, email administration, Internal/external communications, procurement management, Varasset administration and overtime equalization. Adhere to Company and Federal/State/Tribal/Local safety regulations. Employee Relations: Consistently provides feedback and direction to field technical staff to ensure employee development, engagement and business knowledge Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals, gains input on action plans and modifies direction as necessary and to engage and to hold employees accountable to overall business operations and results. Utilizes and leverages existing employee recognition programs to reward key contributions and positively impact employee morale. Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements. Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. (When possible, 24-hour response time to all employee relations issues). Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the work Customer Ownership: Supports employees that directly interface with the customers by removing barriers, soliciting process improvement suggestions and streamlining the work. Works with teams to ensure action plans are developed and ensures follow-up on customer issue resolution identified in action plans. Job Requirements 5 + years supervisory experience Must possess expert understanding of telecommunications access installation and repair 2-3 years OSP installation and repair and troubleshooting experience Basic knowledge of FTTH and data networking Must be able to perform complex hardware/software research and provide first level technical support Advanced knowledge of outside plant functions Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines Must possess basic understanding of electronics, electrical circuitry, network installation, maintenance and testing Thorough knowledge of copper and fiber-based technologies Must be able to interact with internal/external customers and assist with problem resolution Must demonstrate good oral and written communication skills Must possess basic PC skills: Excel, Word, Power Point and Outlook. Required Skills Education, certification and/or license requirements: Must possess a valid State driver's license and a clean driving record Must have a high school diploma BS/BA Degree preferred, or directly related experience Successful completion/certification in related technical fields desired Environmental Factors/Physical Requirements: Must be available 24/7 to support off-shift technicians and emergency situations as needed Must be able to work in inclement weather.
01/29/2021
Full time
Position Summary: This position supervises workforce of OSPC field technicians that install and maintain both residential and business lines, OSP cable facilities hi-cap access services, and broadband services. The position duties include, meeting service activation and repair commitment dates, maintaining revenue/expense objectives and promotion of new and existing company products. Must interact and supervise associate workforce and vendor resources to coordinate and disseminate information to complete job assignments and work effectively with other department to attain objectives. Must have a solid understanding of the business/department able to manage expense targets. Articulate business/departmental KPI's to work groups (i.e., can clearly set goals/objectives). Holds team accountable to clearly achieve results through coaching and performance management. Support and participate in promotion of Company products. Work with Engineering and OpCen to monitor workload and schedule manpower and resources needed to meet workload demands, customer needs and company objectives. Responsible for determining and fulfilling the needs of the team for employee development and training. Interface with customers on escalations involving telephone related service activity. Communicate with other departments, i.e. assignment, engineering and, OpCen in an effort to improve the coordination between these departments as well as the overall quality of service experience for our customers. Quality Control, i.e. tool inspections, building and vehicle inspections, Quality assurance inspections etc Provide Capital and expense Budget input as required. Analyze operational reporting and utilize statistical process control tools to identify performance opportunities and provide corrective action plans as required. Responsible for managing employee time sheet approval, email administration, Internal/external communications, procurement management, Varasset administration and overtime equalization. Adhere to Company and Federal/State/Tribal/Local safety regulations. Employee Relations: Consistently provides feedback and direction to field technical staff to ensure employee development, engagement and business knowledge Leverages all employee communication vehicles and opportunities (weekly/monthly/quarterly/one-on-ones) to obtain feedback on departmental goals, gains input on action plans and modifies direction as necessary and to engage and to hold employees accountable to overall business operations and results. Utilizes and leverages existing employee recognition programs to reward key contributions and positively impact employee morale. Partners with Human Resources to ensure firm, fair and consistent application of HR practices/policies and labor agreements. Ensures employee advocacy and a positive work environment by listening and responding to employee feedback, issues, questions and concerns in a timely manner. (When possible, 24-hour response time to all employee relations issues). Maintain a safe work environment by conducting regularly scheduled safety meetings, applicable safety training and reinforcing state/federal safety requirements within the work Customer Ownership: Supports employees that directly interface with the customers by removing barriers, soliciting process improvement suggestions and streamlining the work. Works with teams to ensure action plans are developed and ensures follow-up on customer issue resolution identified in action plans. Job Requirements 5 + years supervisory experience Must possess expert understanding of telecommunications access installation and repair 2-3 years OSP installation and repair and troubleshooting experience Basic knowledge of FTTH and data networking Must be able to perform complex hardware/software research and provide first level technical support Advanced knowledge of outside plant functions Must possess strong leadership and interpersonal skills along with a strong work ethic, and the ability to work well under pressure and/or with deadlines Must possess basic understanding of electronics, electrical circuitry, network installation, maintenance and testing Thorough knowledge of copper and fiber-based technologies Must be able to interact with internal/external customers and assist with problem resolution Must demonstrate good oral and written communication skills Must possess basic PC skills: Excel, Word, Power Point and Outlook. Required Skills Education, certification and/or license requirements: Must possess a valid State driver's license and a clean driving record Must have a high school diploma BS/BA Degree preferred, or directly related experience Successful completion/certification in related technical fields desired Environmental Factors/Physical Requirements: Must be available 24/7 to support off-shift technicians and emergency situations as needed Must be able to work in inclement weather.
This position requires the resource to have OSP engineering and/or construction experience but it is also critical that the resource has excellent oral, written and organizational skills and can lead a team discussion, track actions to ensure commitments are met. The Data Circuit Provisioning Center team is focused on implementing, verifying and providing a smooth operation of customer line side circuits as it relates to Layer 2 and Layer 3 service delivery platforms. Our responsibility is all inclusive: Provision Ethernet services through Frontier's network provisioning various network devices; ensuring that network devices are maintained; configuring and troubleshooting the network that supports connectivity to customer NID's; producing detailed implementation instructions or carrying out required changes to complete tasks/projects; troubleshooting failed installs; changes/improvements requested by management and Engineering and Planning groups; and DCP also update/maintain all network documentation as required. Additionally, the engineer works directly with Centralized Engineering, Provisioning Engineering Project Managers, Regional Engineers and end users to validate the provisioned physical and virtual circuit path. Desired Knowledge Skills and Abilities: • Provision Ethernet Virtual Circuits (EVC) throughout the network • Establishes networking environment by verifying design system configurations; guiding UNI system installation, logical documentation, and enforcing policies and standards. • Work tasks by accessing M6 (Metasolve) ticketing system to provision customer circuits. • Daily basis access various web-based programs that aides in the daily function of provisioning in conjunction with M6. • Involved in provisioning customer provided equipment by remote logging and provisioning managed routers and wireless anchor and hotspots controllers. • Have a practical understanding on one piece of the following equipment: Alcatel-Lucent, Adtran, Calix, RAD, Actelis, Canoga Perkins, Cisco. • Have a practical knowledge of the following technology o IPVPN/MPLS, VoIP, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP. o Cisco Network Routing/Circuit Provisioning. o Ability to comprehend circuit layout record or design layout record by assisting, delegating and interacting with PM and Field Technicians. o Practical knowledge in provisioning VLANs on Layer 2 and be able to identify and properly configure across multifaceted network devices • Technical knowledge of engineering standards, serial and interoffice circuits, and network equipment while data basing the inventory and design system. • Practical knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies • In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, and RFC 2544. • Technical knowledge of Ethernet Basic Principles. • Practical knowledge of provisioning, implementation, and documentation of complex network and platform configurations. • Technical knowledge in Telecom Network topics: OSI Layers, Ethernet, IP, MPLS, spanning tree, networking, routers, Layer 2 switches, and routers. • Exceptional analytic and troubleshooting skills for solving problems that span multiple domains (applications, network and hardware) • Position requires detailed organization • Practical knowledge of the following; OSI Network Protocol/layer; Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, OSPF, UDP, Telnet, ATM, Frame Relay • Demonstrated track record of interfacing with customers and other telecom providers. • Candidate should be professional and capable of communicating (written and verbal) complex issues to audiences with various skill levels • Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF (Metro-Ethernet Forum). • Flexibility to work scheduled Projects to meet the demand of our customers as required. Job Requirements: Qualifications • Bachelor Degree in Engineering, IT, or equivalent work experience is desirable with a minimum of five years. • Telecom or Broadband industry-specific experience a plus. **No Overtime Billing Permitted**
01/28/2021
Full time
This position requires the resource to have OSP engineering and/or construction experience but it is also critical that the resource has excellent oral, written and organizational skills and can lead a team discussion, track actions to ensure commitments are met. The Data Circuit Provisioning Center team is focused on implementing, verifying and providing a smooth operation of customer line side circuits as it relates to Layer 2 and Layer 3 service delivery platforms. Our responsibility is all inclusive: Provision Ethernet services through Frontier's network provisioning various network devices; ensuring that network devices are maintained; configuring and troubleshooting the network that supports connectivity to customer NID's; producing detailed implementation instructions or carrying out required changes to complete tasks/projects; troubleshooting failed installs; changes/improvements requested by management and Engineering and Planning groups; and DCP also update/maintain all network documentation as required. Additionally, the engineer works directly with Centralized Engineering, Provisioning Engineering Project Managers, Regional Engineers and end users to validate the provisioned physical and virtual circuit path. Desired Knowledge Skills and Abilities: • Provision Ethernet Virtual Circuits (EVC) throughout the network • Establishes networking environment by verifying design system configurations; guiding UNI system installation, logical documentation, and enforcing policies and standards. • Work tasks by accessing M6 (Metasolve) ticketing system to provision customer circuits. • Daily basis access various web-based programs that aides in the daily function of provisioning in conjunction with M6. • Involved in provisioning customer provided equipment by remote logging and provisioning managed routers and wireless anchor and hotspots controllers. • Have a practical understanding on one piece of the following equipment: Alcatel-Lucent, Adtran, Calix, RAD, Actelis, Canoga Perkins, Cisco. • Have a practical knowledge of the following technology o IPVPN/MPLS, VoIP, Ethernet and Dedicated Internet, Metro-Ethernet, T1/MLPPP. o Cisco Network Routing/Circuit Provisioning. o Ability to comprehend circuit layout record or design layout record by assisting, delegating and interacting with PM and Field Technicians. o Practical knowledge in provisioning VLANs on Layer 2 and be able to identify and properly configure across multifaceted network devices • Technical knowledge of engineering standards, serial and interoffice circuits, and network equipment while data basing the inventory and design system. • Practical knowledge of Metro Ethernet Standards service types: E-Line, E-LAN topologies • In depth knowledge of Quality of Service that addresses Service Level Agreements specifically addresses Y.1564, and RFC 2544. • Technical knowledge of Ethernet Basic Principles. • Practical knowledge of provisioning, implementation, and documentation of complex network and platform configurations. • Technical knowledge in Telecom Network topics: OSI Layers, Ethernet, IP, MPLS, spanning tree, networking, routers, Layer 2 switches, and routers. • Exceptional analytic and troubleshooting skills for solving problems that span multiple domains (applications, network and hardware) • Position requires detailed organization • Practical knowledge of the following; OSI Network Protocol/layer; Ethernet, HDLC, PPP, MPLS, CDP, LLDP, IPv4, OSPF, UDP, Telnet, ATM, Frame Relay • Demonstrated track record of interfacing with customers and other telecom providers. • Candidate should be professional and capable of communicating (written and verbal) complex issues to audiences with various skill levels • Certifications a plus: CCNA, CCNP, CCIE, VoIP, MEF (Metro-Ethernet Forum). • Flexibility to work scheduled Projects to meet the demand of our customers as required. Job Requirements: Qualifications • Bachelor Degree in Engineering, IT, or equivalent work experience is desirable with a minimum of five years. • Telecom or Broadband industry-specific experience a plus. **No Overtime Billing Permitted**