*** The location for this position is virtual/remote *** The Hilton portfolio of hotels is comprised of 18 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, leads our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, Canopy, Tempo by Hilton, DoubleTree, Curio Collection, LXR Hotels and Resorts, Hilton Hotels and Resorts, Motto, Signia by Hilton, Tapestry Collection, Hilton Garden Inn, Hampton, Tru, Embassy Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacations. What will I be doing: Reporting to the Vice President of Architecture and Design CALA, the Design Director will provide direction and lead the design review and approval process, assist the construction project management functions and support the strategic growth of all All-Inclusive resort properties in the Caribbean and Latin America (CALA) region! You will focus on supporting the launch and implementation of Hilton Worldwide's All-Inclusive brands in CALA leading and supervising the design through successful project deliveries, construction processes, and property openings. The Design Director will collaborate and provide support to our multidisciplinary regional and global teams and colleagues including Brand, Development, Architecture and Construction, Engineering, IT, Operations, Food & Beverage, Fitness / Wellness, and others, as well as outside consultants. You will run the implementation of the Brands' vision in due diligence, new development, and Acquisition / PIP/conversion efforts while building new and maintaining current GDS Design Initiatives, Brand Narratives, and Design & Construction Standards. The Design Director will be responsible for the design outcome of all All-Inclusive new construction, conversions, and renovations in CALA. You will work proactively and collaboratively with both internal and external third-party business partners such as Owners, Operators (both Hilton and Franchise), Developers, and Design and Technical consultants to promote our benefited approach relative to programming, planning, and operational efficiencies. The Design Director will give strategic recommendations to improve the inherent value of the hotel through elevated design, product quality and timely delivery, understanding of the competitive market. These objectives should be seen as part of ongoing training for continued professional development. Global Design Services Initiatives and project-specific work will require moderate business travel. Project Evaluations, Development & Design: -Lead the design review and approval process for All-Inclusive resorts within the CALA region, including new construction, renovation, and conversion projects -Evaluate and provide Brand Alignment and Design recommendations for new construction or conversion opportunities -Lead the programming, planning, building architecture, and interior design processes -Guide owners and their consultants, and collaborate with internal partners including Brand, Operations, Architecture and Construction, Development, and other teams -Help maximize each project's potential. Perform Project evaluations and provide design recommendations to optimize the Brand alignment, market positioning, and performance of each property while maximizing the guests' experience -Deliver best-in-class All-Inclusive resorts Global Design Services Direct Support / CAPEX Planning & Execution: -Provide constant information to the Brands and GDS teams about the All-Inclusive market Best Practices and Trends -Actively support the development of HWs' All-Inclusive Brand Narrative and Design Guides -Follow GDS' design review and approval structured process and identify potential opportunities for improvement applied to the All-Inclusive projects -Lead the evolution and support of the maintenance of the All-Inclusive Brand Narrative and Design Guides, CALA All-Inclusive Design and Construction Standards, Global Key Brand Attribute Matrix, All-Inclusive specific design initiatives, and communication tools -Collaborate with HW's Operations team with CAPEX planning and execution projects for All-Inclusive projects, providing recommendations, project management support, and leading the design process Document Review / Process & Project Management: -Review and assess project documents, including design presentations, FF&E and GC drawings, and/or specification submittals for compliance with GDS and Design and Construction Brand Standards. Issue formal design approval letters, etc. -Compose written and visual design recommendation documents and issue approvals for publications. Partner with the CALA A&C Team to provide integrated and cohesive recommendations -Provide mentorship to our owners and GMs for all Managed and Franchised projects or existing properties. Lead collaborative workshops and focus on relationship building Project and Document Tracking: -Process all digital and hard copy submittals, perform comprehensive design reviews and maintain an organized project documentation archiving system -Schedule design review meetings and conference calls. Prepare meeting minutes and issue design review responses -Track active projects, proactively lead the design process, provide project inspiration guidance and issue early recommendations -Assist in the communications and follow-up with Brand, Operations, and Development teams to resolve outstanding issues -Assist with the preparation of presentation documents to Hilton's senior executives and outside constituencies Position will warrant a combination of the following supportive functions, with the percentage of time performing each function to be solely figured out by the supervisor focusing on both GDS initiatives and professional growth: -Be an All-Inclusive specialist, knowledgeable of the industry and particular business model, current design trends, and products, as a basis to lead design innovation and help with the development and top positioning of Hilton's All-Inclusive brands -Keep informed and tour recently completed comp set All-Inclusive resorts, identify new and successful implementations, and prepare reports to review with the Brands, GDS, and other internal teams -Attend professional All-Inclusive, resort, and Design related events representing Hilton
08/30/2021
Full time
*** The location for this position is virtual/remote *** The Hilton portfolio of hotels is comprised of 18 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, leads our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, Canopy, Tempo by Hilton, DoubleTree, Curio Collection, LXR Hotels and Resorts, Hilton Hotels and Resorts, Motto, Signia by Hilton, Tapestry Collection, Hilton Garden Inn, Hampton, Tru, Embassy Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacations. What will I be doing: Reporting to the Vice President of Architecture and Design CALA, the Design Director will provide direction and lead the design review and approval process, assist the construction project management functions and support the strategic growth of all All-Inclusive resort properties in the Caribbean and Latin America (CALA) region! You will focus on supporting the launch and implementation of Hilton Worldwide's All-Inclusive brands in CALA leading and supervising the design through successful project deliveries, construction processes, and property openings. The Design Director will collaborate and provide support to our multidisciplinary regional and global teams and colleagues including Brand, Development, Architecture and Construction, Engineering, IT, Operations, Food & Beverage, Fitness / Wellness, and others, as well as outside consultants. You will run the implementation of the Brands' vision in due diligence, new development, and Acquisition / PIP/conversion efforts while building new and maintaining current GDS Design Initiatives, Brand Narratives, and Design & Construction Standards. The Design Director will be responsible for the design outcome of all All-Inclusive new construction, conversions, and renovations in CALA. You will work proactively and collaboratively with both internal and external third-party business partners such as Owners, Operators (both Hilton and Franchise), Developers, and Design and Technical consultants to promote our benefited approach relative to programming, planning, and operational efficiencies. The Design Director will give strategic recommendations to improve the inherent value of the hotel through elevated design, product quality and timely delivery, understanding of the competitive market. These objectives should be seen as part of ongoing training for continued professional development. Global Design Services Initiatives and project-specific work will require moderate business travel. Project Evaluations, Development & Design: -Lead the design review and approval process for All-Inclusive resorts within the CALA region, including new construction, renovation, and conversion projects -Evaluate and provide Brand Alignment and Design recommendations for new construction or conversion opportunities -Lead the programming, planning, building architecture, and interior design processes -Guide owners and their consultants, and collaborate with internal partners including Brand, Operations, Architecture and Construction, Development, and other teams -Help maximize each project's potential. Perform Project evaluations and provide design recommendations to optimize the Brand alignment, market positioning, and performance of each property while maximizing the guests' experience -Deliver best-in-class All-Inclusive resorts Global Design Services Direct Support / CAPEX Planning & Execution: -Provide constant information to the Brands and GDS teams about the All-Inclusive market Best Practices and Trends -Actively support the development of HWs' All-Inclusive Brand Narrative and Design Guides -Follow GDS' design review and approval structured process and identify potential opportunities for improvement applied to the All-Inclusive projects -Lead the evolution and support of the maintenance of the All-Inclusive Brand Narrative and Design Guides, CALA All-Inclusive Design and Construction Standards, Global Key Brand Attribute Matrix, All-Inclusive specific design initiatives, and communication tools -Collaborate with HW's Operations team with CAPEX planning and execution projects for All-Inclusive projects, providing recommendations, project management support, and leading the design process Document Review / Process & Project Management: -Review and assess project documents, including design presentations, FF&E and GC drawings, and/or specification submittals for compliance with GDS and Design and Construction Brand Standards. Issue formal design approval letters, etc. -Compose written and visual design recommendation documents and issue approvals for publications. Partner with the CALA A&C Team to provide integrated and cohesive recommendations -Provide mentorship to our owners and GMs for all Managed and Franchised projects or existing properties. Lead collaborative workshops and focus on relationship building Project and Document Tracking: -Process all digital and hard copy submittals, perform comprehensive design reviews and maintain an organized project documentation archiving system -Schedule design review meetings and conference calls. Prepare meeting minutes and issue design review responses -Track active projects, proactively lead the design process, provide project inspiration guidance and issue early recommendations -Assist in the communications and follow-up with Brand, Operations, and Development teams to resolve outstanding issues -Assist with the preparation of presentation documents to Hilton's senior executives and outside constituencies Position will warrant a combination of the following supportive functions, with the percentage of time performing each function to be solely figured out by the supervisor focusing on both GDS initiatives and professional growth: -Be an All-Inclusive specialist, knowledgeable of the industry and particular business model, current design trends, and products, as a basis to lead design innovation and help with the development and top positioning of Hilton's All-Inclusive brands -Keep informed and tour recently completed comp set All-Inclusive resorts, identify new and successful implementations, and prepare reports to review with the Brands, GDS, and other internal teams -Attend professional All-Inclusive, resort, and Design related events representing Hilton
GROW With US! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. Job Summary: A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Full Time - Charleston International Airport Shifts: Open availability including weekends Job Responsibilities: Able to perform all responsibilities of restaurant team members Lead team meetings Deliver training to restaurant team members Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute new product roll-outs including training, marketing and sampling Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of inventory on a periodic basis as determined by Franchisee Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies Engages with Dunkin' Brands Field Operations team as appropriate Recruit, hire, onboard and develop restaurant team members Plan, monitor, appraise and review employee performance Coach restaurant team members to drive sales, improve profitability and guest satisfaction Required Qualifications: Basic computer skills Fluent in spoken and written English Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Ability to train and develop a team Guest focused Time Management Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting packages (if applicable) Wearing a headset (if applicable) Working in a small space A minimum of one year experience in the food and beverage industry. Basic math and financial management Previous leadership experience in retail, restaurant or hospitality College Degree preferred Some of our company-offered benefits for you and your family include: Health & Well Being: Medical/Dental/Vision Insurance Paid Time Off Various Personal and Parental Leave Programs Universal Life Insurance Retirement Programs & Matching Employee Contributions: 401K & RRSP Employee Recognition & Anniversary Programs Training, Development, and Growth Opportunities Tuition Assistance & Scholarship Programs Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123 Associated topics: backend, bakery manager, conference, director food and beverage, general manager, manager, night shift manager, operations, partner, restaurant leader
03/21/2021
Full time
GROW With US! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. Job Summary: A Restaurant Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws. Full Time - Charleston International Airport Shifts: Open availability including weekends Job Responsibilities: Able to perform all responsibilities of restaurant team members Lead team meetings Deliver training to restaurant team members Ensure Brand standards, recipes and systems are executed Create and maintain a guest focused culture in the restaurant Review guest feedback results and implement action plans to drive improvement Communicates restaurant priorities, goals and results to restaurant team members Execute new product roll-outs including training, marketing and sampling Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws Control costs to help maximize profitability Completion of inventory on a periodic basis as determined by Franchisee Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards Completion of DCP and other vendor orders Conduct self-assessments and corresponding action plans Ensure restaurant budget is met as determined by Franchisee Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies Engages with Dunkin' Brands Field Operations team as appropriate Recruit, hire, onboard and develop restaurant team members Plan, monitor, appraise and review employee performance Coach restaurant team members to drive sales, improve profitability and guest satisfaction Required Qualifications: Basic computer skills Fluent in spoken and written English Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Ability to train and develop a team Guest focused Time Management Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting packages (if applicable) Wearing a headset (if applicable) Working in a small space A minimum of one year experience in the food and beverage industry. Basic math and financial management Previous leadership experience in retail, restaurant or hospitality College Degree preferred Some of our company-offered benefits for you and your family include: Health & Well Being: Medical/Dental/Vision Insurance Paid Time Off Various Personal and Parental Leave Programs Universal Life Insurance Retirement Programs & Matching Employee Contributions: 401K & RRSP Employee Recognition & Anniversary Programs Training, Development, and Growth Opportunities Tuition Assistance & Scholarship Programs Hudson Group will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law. All offers are contingent upon successful completion and passing of background checks and/or employment verification results. Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123 Associated topics: backend, bakery manager, conference, director food and beverage, general manager, manager, night shift manager, operations, partner, restaurant leader
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . AbbVie seeks a reputation-minded communications leader with strong business acumen to drive brand-aligned and insights-based work on behalf of the U.S. Immunology franchise. The Associate Director is responsible for leading strategy and execution of external communications programs that advance AbbVie's U.S. Immunology portfolio. The Associate Director must be a strategic thinker and execute flawlessly while managing a broad range of internal and external stakeholders across mid-to-high levels of management. The Associate Director reports to the Director of Immunology - U.S. Public Affairs; however, it will closely collaborate with functions across the organization, including AbbVie Corporate Communications, Research and Development Communications, and Global Public Affairs colleagues to identify and maximize opportunities to tell AbbVie's innovation and growth story. RESPONSIBILITIES Develops strategic, high-impact public affairs programs to advance business objectives with emphasis on competitive differentiation, analytics and the external environment. Secures timely buy-in and input from functional and franchise leaders on Public Affairs programs, including securing budget to effectively execute on programs. Oversees and implements tactical program elements, ensuring deliverables are met on time and on budget across paid, earned, shared and owned channels. Serves as communications counselor to franchise, ensuring programs are creatively developed and executed with the external environment in mind. Represents U.S. Public Affairs on Integrated Brand Teams and proactively contributes in decision making settings with cross-functional business partners. Develops and maintains relationships on behalf of AbbVie with patient advocates and advocacy organizations. Demonstrates strong understanding of U.S. media environment and has media relations experience and skills to ensure effective engagement with reporters. Manages issues that affect the business overall by proactively anticipating and mitigating reputational risk to AbbVie and immunology brands, and works with public affairs head to influence business decision making on key business issues. Drives agency partner performance and ensures effective use of AbbVie resources. Ensures programs fall within budget parameters and all administrative paperwork is completed in appropriate manner (invoice logging, purchase orders, statements of work, etc.) Ensures compliance by managing review process for external communications materials (press releases, statements, response documents, fact sheets, etc.). Keep various parties apprised of status, timelines and directional shifts to ensure smooth review process and to meet corporate deadlines. Consistently shares best practices and offers new ideas and thinking to raise the bar for U.S. Public Affairs team. Qualifications BASIC QUALIFICATIONS Passion. Curiosity. Authenticity. Bachelor's Degree in Public Relations, Communications, Journalism or Equivalent. A minimum of 12 years of relevant experience and proven track record of success in developing and executing corporate and/or product communications and/or public relations, including media relations and social media/digital work. Experience in the healthcare/bio-pharma industry. Strong business acumen with the ability to anticipate company and team needs, including strong understanding of U.S. healthcare system functioning and intricacies. Excellent written and verbal communication skills along with knowledge of emerging communications trends and technologies. Experience in social media, digital and content marketing, and in innovative approaches to communications is required. Is clear and courageous and can manage difficult conversations though direct and constructive dialogue. Learns fast, grasps the 'essence' and can change course quickly where indicated; raises the bar and is never satisfied with the status quo; creates a learning environment, open to suggestions and experimentation for improvement. Detail-oriented, proactive, efficient, creative, enthusiastic, able to make decisions with less-than-perfect information, able to stick to processes, results-oriented, enjoys complex challenges, flexible and prioritizes what matters most. Significant Work Activities N/A Travel No Job Type Experienced Schedule Full-time Job Level Code M Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
01/28/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . AbbVie seeks a reputation-minded communications leader with strong business acumen to drive brand-aligned and insights-based work on behalf of the U.S. Immunology franchise. The Associate Director is responsible for leading strategy and execution of external communications programs that advance AbbVie's U.S. Immunology portfolio. The Associate Director must be a strategic thinker and execute flawlessly while managing a broad range of internal and external stakeholders across mid-to-high levels of management. The Associate Director reports to the Director of Immunology - U.S. Public Affairs; however, it will closely collaborate with functions across the organization, including AbbVie Corporate Communications, Research and Development Communications, and Global Public Affairs colleagues to identify and maximize opportunities to tell AbbVie's innovation and growth story. RESPONSIBILITIES Develops strategic, high-impact public affairs programs to advance business objectives with emphasis on competitive differentiation, analytics and the external environment. Secures timely buy-in and input from functional and franchise leaders on Public Affairs programs, including securing budget to effectively execute on programs. Oversees and implements tactical program elements, ensuring deliverables are met on time and on budget across paid, earned, shared and owned channels. Serves as communications counselor to franchise, ensuring programs are creatively developed and executed with the external environment in mind. Represents U.S. Public Affairs on Integrated Brand Teams and proactively contributes in decision making settings with cross-functional business partners. Develops and maintains relationships on behalf of AbbVie with patient advocates and advocacy organizations. Demonstrates strong understanding of U.S. media environment and has media relations experience and skills to ensure effective engagement with reporters. Manages issues that affect the business overall by proactively anticipating and mitigating reputational risk to AbbVie and immunology brands, and works with public affairs head to influence business decision making on key business issues. Drives agency partner performance and ensures effective use of AbbVie resources. Ensures programs fall within budget parameters and all administrative paperwork is completed in appropriate manner (invoice logging, purchase orders, statements of work, etc.) Ensures compliance by managing review process for external communications materials (press releases, statements, response documents, fact sheets, etc.). Keep various parties apprised of status, timelines and directional shifts to ensure smooth review process and to meet corporate deadlines. Consistently shares best practices and offers new ideas and thinking to raise the bar for U.S. Public Affairs team. Qualifications BASIC QUALIFICATIONS Passion. Curiosity. Authenticity. Bachelor's Degree in Public Relations, Communications, Journalism or Equivalent. A minimum of 12 years of relevant experience and proven track record of success in developing and executing corporate and/or product communications and/or public relations, including media relations and social media/digital work. Experience in the healthcare/bio-pharma industry. Strong business acumen with the ability to anticipate company and team needs, including strong understanding of U.S. healthcare system functioning and intricacies. Excellent written and verbal communication skills along with knowledge of emerging communications trends and technologies. Experience in social media, digital and content marketing, and in innovative approaches to communications is required. Is clear and courageous and can manage difficult conversations though direct and constructive dialogue. Learns fast, grasps the 'essence' and can change course quickly where indicated; raises the bar and is never satisfied with the status quo; creates a learning environment, open to suggestions and experimentation for improvement. Detail-oriented, proactive, efficient, creative, enthusiastic, able to make decisions with less-than-perfect information, able to stick to processes, results-oriented, enjoys complex challenges, flexible and prioritizes what matters most. Significant Work Activities N/A Travel No Job Type Experienced Schedule Full-time Job Level Code M Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Job SUMMARY: Allergan is looking for an experienced business leader with a demonstrated track record of developing high-performing teams, collaborating and influencing across matrixed organizations! The ideal candidate will have an exceptional ability to deeply understand the science and landscape, as well as the business considerations important to developing and implementing customer centric strategies. This role will require a leader who combines executive presence, emotional intelligence and a strong work ethic to develop a best-in-class strategic planning capability within the body contouring franchise. The Executive Director, reports to the Associate Vice President of Marketing, and is responsible for the development, analysis and refinement of the body contouring downstream strategies. The Executive Director, Body Contouring Professional Marketing is responsible for the HCP strategy development and commercialization of one of the most exciting launches in the body contouring industry. Responsibilities include, capital and consumable strategies to drive rapid adoption within the body contouring marketplace, pricing and value proposition strategy and consumer activation strategies to drive growth. A key imperative is to maximize the uptake at launch and ultimate value of the brand. This position works in close collaboration with cross functional groups to ensure a successful launch and growth in the core CoolSculpting business. Including sales, Allergan Data Labs, professional relations, finance, sales training, supply operations and GCD. This position works closely with the body contouring HCP community and will need to build strong relationships and gain product advocacy with KOLs, customers and prospects. Therefore, this individual should be highly collaborative, as they will be working with various internal customers and external partners, as well as getting buy-in from key stakeholders. The ideal candidate will have a solid track-record demonstrating strong business acumen, where s/he has successfully taken ideas from inception to completion. Supervisory responsibility: (if applicable) Lead and manage a team that is accountable for the professional strategies to drive system adoption and consumable growth for the Body Contouring division. KEY DUTIES AND RESPONSIBILITIES: Describe scope: % of Time or Importance Responsible for leading a comprehensive commercialization plan, developing HCP product positioning, core messages, growth strategy and annual marketing plan. Analyze competitive promotional activity and implement appropriate actions. Reviews and responds to changing market dynamics, as indicated through market analysis, customer interaction and sales input, to ensure achievement of goals by directing activities to a rapidly evolving landscape. Provide ongoing program leadership, supervise vendors and agencies and support field execution. Monitor and accelerate program performance through sales and ROI analysis. Contribute towards achieving brand financial and market share goals, manage promotional budget, deliver quarterly profit targets 40% Drive CoolSculpting commercial programs through a collaborative approach with sales and consumer marketing team (ADL) to develop and execute highly effective commercial impact with customers. These programs should incorporate KOL / advisory board feedback from customers. Responsible for overseeing management of all professional program related education, managing the commercial programs budget and external vendors to ensure efficient use of funds, ROI against set objectives and optimal customer service to our customers. 25% Oversee the development and management of promotional programs and tools: Lead the team to develop promotional tactics and sales tools that support brand strategies for capital equipment and consumable businesses. Collaborate with Regulatory, Medical, Legal, Compliance in development of all promotional pieces and programs. Effectively and collaboratively manage agency partners. Participate as appropriate in meetings with Global Commercial Development, Med Affairs, and International Brand teams. 20% Develops and maintains a customer focus that includes effective working relationships with KOL customers (HCP's and CS Specialists) in conjunction with strategy and campaign development. Provide sales team leadership and training, work with field sales representatives on a regular basis, support field training as needed, attend major conventions and meetings, educational and prospecting programs and events. 15% Qualifications job QUALIFICATIONS (MINIMUM REQUIREMENTS): Requirements: Minimum 15+ years of professional industry experience, including at least 3+ years in managerial positions at a medium-to-large health care company (device, phamra, OTC or FMCG). 5+ years professional/consumer marketing- Medical Device preferred but not mandatory. Knowledge of health care and/or Medical Device industry preferred (not mandatory). Solid knowledge of marketing areas including product positioning, marketing plan development and execution, strategic communications, product launch etc. Successful track record of strategic and tactical marketing. Experience launching Medical Devices preferred. Essential Skills, and Competencies: Proven leadership ability to work effectively and influences through others Financial/budgetary experience Ability to analyze difficult, complex situations, understand the details, and not get lost in them Ability to make difficult decisions, deal quickly and effectively with changes, and confront conflict constructively (strong resolution skills) Excellent communication skills, both oral and written, with an ability to make effective presentations to customers, sales team, and senior management Ability to appropriately prioritize and execute multiple critical issues Strong interpersonal skills, managing multiple stakeholders in a changing and flexible environment Willingness to travel 40% of the time Significant Work Activities N/A Travel Yes, 5 % of the Time Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
01/28/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Job SUMMARY: Allergan is looking for an experienced business leader with a demonstrated track record of developing high-performing teams, collaborating and influencing across matrixed organizations! The ideal candidate will have an exceptional ability to deeply understand the science and landscape, as well as the business considerations important to developing and implementing customer centric strategies. This role will require a leader who combines executive presence, emotional intelligence and a strong work ethic to develop a best-in-class strategic planning capability within the body contouring franchise. The Executive Director, reports to the Associate Vice President of Marketing, and is responsible for the development, analysis and refinement of the body contouring downstream strategies. The Executive Director, Body Contouring Professional Marketing is responsible for the HCP strategy development and commercialization of one of the most exciting launches in the body contouring industry. Responsibilities include, capital and consumable strategies to drive rapid adoption within the body contouring marketplace, pricing and value proposition strategy and consumer activation strategies to drive growth. A key imperative is to maximize the uptake at launch and ultimate value of the brand. This position works in close collaboration with cross functional groups to ensure a successful launch and growth in the core CoolSculpting business. Including sales, Allergan Data Labs, professional relations, finance, sales training, supply operations and GCD. This position works closely with the body contouring HCP community and will need to build strong relationships and gain product advocacy with KOLs, customers and prospects. Therefore, this individual should be highly collaborative, as they will be working with various internal customers and external partners, as well as getting buy-in from key stakeholders. The ideal candidate will have a solid track-record demonstrating strong business acumen, where s/he has successfully taken ideas from inception to completion. Supervisory responsibility: (if applicable) Lead and manage a team that is accountable for the professional strategies to drive system adoption and consumable growth for the Body Contouring division. KEY DUTIES AND RESPONSIBILITIES: Describe scope: % of Time or Importance Responsible for leading a comprehensive commercialization plan, developing HCP product positioning, core messages, growth strategy and annual marketing plan. Analyze competitive promotional activity and implement appropriate actions. Reviews and responds to changing market dynamics, as indicated through market analysis, customer interaction and sales input, to ensure achievement of goals by directing activities to a rapidly evolving landscape. Provide ongoing program leadership, supervise vendors and agencies and support field execution. Monitor and accelerate program performance through sales and ROI analysis. Contribute towards achieving brand financial and market share goals, manage promotional budget, deliver quarterly profit targets 40% Drive CoolSculpting commercial programs through a collaborative approach with sales and consumer marketing team (ADL) to develop and execute highly effective commercial impact with customers. These programs should incorporate KOL / advisory board feedback from customers. Responsible for overseeing management of all professional program related education, managing the commercial programs budget and external vendors to ensure efficient use of funds, ROI against set objectives and optimal customer service to our customers. 25% Oversee the development and management of promotional programs and tools: Lead the team to develop promotional tactics and sales tools that support brand strategies for capital equipment and consumable businesses. Collaborate with Regulatory, Medical, Legal, Compliance in development of all promotional pieces and programs. Effectively and collaboratively manage agency partners. Participate as appropriate in meetings with Global Commercial Development, Med Affairs, and International Brand teams. 20% Develops and maintains a customer focus that includes effective working relationships with KOL customers (HCP's and CS Specialists) in conjunction with strategy and campaign development. Provide sales team leadership and training, work with field sales representatives on a regular basis, support field training as needed, attend major conventions and meetings, educational and prospecting programs and events. 15% Qualifications job QUALIFICATIONS (MINIMUM REQUIREMENTS): Requirements: Minimum 15+ years of professional industry experience, including at least 3+ years in managerial positions at a medium-to-large health care company (device, phamra, OTC or FMCG). 5+ years professional/consumer marketing- Medical Device preferred but not mandatory. Knowledge of health care and/or Medical Device industry preferred (not mandatory). Solid knowledge of marketing areas including product positioning, marketing plan development and execution, strategic communications, product launch etc. Successful track record of strategic and tactical marketing. Experience launching Medical Devices preferred. Essential Skills, and Competencies: Proven leadership ability to work effectively and influences through others Financial/budgetary experience Ability to analyze difficult, complex situations, understand the details, and not get lost in them Ability to make difficult decisions, deal quickly and effectively with changes, and confront conflict constructively (strong resolution skills) Excellent communication skills, both oral and written, with an ability to make effective presentations to customers, sales team, and senior management Ability to appropriately prioritize and execute multiple critical issues Strong interpersonal skills, managing multiple stakeholders in a changing and flexible environment Willingness to travel 40% of the time Significant Work Activities N/A Travel Yes, 5 % of the Time Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Associate Director, Customer Experience Primary Location Madison, NJ Description - External The Associate Director, Customer Experience (CX) - US Specialty and CNS HCP plays an integral role on the extended cross-functional support team supporting US Specialty and CNS. As a member of the Commercial Analytics & Operation (CA&O) organization, the US CX Associate Director, Specialty & CNS HCP will: Serve as the primary brand business partner in the development and pull-through of differentiated and insight-driven digital/omnichannel plans to ensure the right HCPs receive the right messages and/or services, via the right channel, at the right moments Leverage AbbVie's existing HCP digital/omnichannel ecosystem, tools, and capabilities where relevant to support assigned brand's business and customer objectives Drive AbbVie's continued HCP Digital Transformation by providing expertise and leading the development and execution of new brand-relevant capabilities, with an eye towards potential cross-brand applications and best practices Collaborate effectively with various cross-functional teams to develop and maintain holistic end-to-end brand HCP experience designs Key Responsibilities Include: Lead cross-functional integrated brand team in the development and pull-through of differentiated and insight-driven digital/omnichannel plans to ensure the right HCPs receive the right messages and/or services, via the right channel, at the right moments Develop customized digital/omnichannel experience strategies to support brands in achieving short- & longer-term objectives leveraging existing AbbVie and 3rd party partner's capabilities and solutions Provide digital/omnichannel expertise and recommendations as part of brand strategy and tactical planning process Lead cross-functional team to design and implement ideal commercial customer experience aligned to HCP segments, journey phases and strategic messaging strategy Lead brand team in development and execution of holistic HCP digital / omnichannel programs for in-field teams, complemented by HCP non-field / Non-Personal Promotions (NPP) as relevant for assigned brands Maintain a deep understanding of brand customer insights, journey, segmentation strategies, and digital/omnichannel metrics, to create connected and relevant programs and drive enhancements over time Guide creative agencies to ensure the development of relevant, 1:1 creative and messaging utilizing digital/omnichannel expertise and best practices Provide execution and response channel/tactic expertise across all channels (e.g., Veeva CRM, CRM/email, web, mobile apps, social, etc.) Understand and execute data requirements, capture, and privacy/opt management across touchpoints Collaborate with Brand team and Analytics teams to recommend and build feasible campaign and program test & learn plans to inform optimization recommendations; develop and manage tactic test plans/QC before, during and after campaign launch. Leverage AbbVie's existing HCP digital/omnichannel ecosystem, tools, and capabilities where relevant to support assigned brand's business and customer objectives Expert on all AbbVie digital/omnichannel marketing solutions whether developed in-house or in partnership with external partners/vendors Serve as assigned brands' subject matter expert on Abbvie's current and future digital / omnichannel capabilities (tools, platforms, solutions, best practices) Champion why and how brands should leverage existing and future CX capabilities (platforms, channels, tools and solutions); customize approach and troubleshoot roadblocks as needed Collaborate with the broader CX team and relevant cross-functional partners on digital/omnichannel upskilling to assigned brands, through onboarding, training, playbooks, and best practice sharing Drive AbbVie's continued HCP Digital Transformation by providing expertise and leading the development and execution of new brand-relevant capabilities, with an eye towards potential cross-brand applications and best practices Proactively stay abreast of digital/omnichannel trends & developments within the outside the industry Lead brands on business case development, pilot, and scaleup of new digital / omnichannel capabilities Identify creative and compliant solutions to facilitate forward motion of new solutions and initiatives Share new solutions and approaches across CX for cross-brand pollination Proactively collaborate with CX Enterprise Operations team and cross-functional stakeholders (e.g., Regulatory/Medical/Legal/Compliance, Procurement, Business Technology Solutions) to identify and develop new capabilities for broader enterprise-wide use beyond assigned brands Collaborate effectively with various cross-functional teams to develop and maintain holistic end-to-end brand HCP experience designs Collaborate effectively in a matrixed environment including Brand Marketing, Creative / CRM / Digital agencies, Media, Market Research, Analytics, Business Technology Solutions (BTS), Sales Operations, and Medical/Regulatory/Legal/Compliance/Privacy Competencies: Ability to work and lead initiatives independently without day to day supervision Able to prioritize & gracefully manage competing priorities to maximize business impact Collaborative nature and ability to influence and guide cross-functional stakeholders without Exceptional functional knowledge and expertise on digital / omnichannel marketing platforms (e.g. Veeva CRM, email/CRM marketing best practices, non-personal promotions), preferably with a focus on HCP audience Acumen for how digital agencies operate: scope of work process/management, timelines Inquisitive, strong analytical skills, including the ability to infer and apply learnings Excellent verbal and written communication skills Attention to detail and follow-through on execution Able to repeat pattern of success across assigned brands and stakeholders over time Strong project management abilities and critical work tool experience (e.g. Excel, Visio, MS Project, PowerPoint) Key AbbVie Leadership Competencies: Positive "all for one" approach to team deliverables and priorities Builds strong relationships to enable higher performance Learns fast, grasps the "essence" and can change course quickly where needed Raises the bar and is never satisfied with the status quo Creates a learning environment and open to suggestions Embraces the ideas of others, nurtures innovation and manages innovation to reality Demonstrate a "servant-leader" approach while bringing deep subject matter expertise Qualifications Qualifications: Bachelor's degree in Business or Marketing, MBA or equivalent background in Advanced Digital/Omnichannel Management preferred (e.g., data-driven marketing, digital marketing) 7-10+ years of CRM/Digital/Omnichannel background and experience Strong (5+ years) track record of successful collaboration and business partnership with internal/external clients (brands, franchises, or businesses), with measurable success in end-to-end strategy development, planning, and execution of digital/omnichannel programs to drive brand's business objectives Strong familiarity with digital/omnichannel marketing channels, tools, and vendors; HCP orientation preferred (e.g., HCP/customer engagement planning tools, Veeva CRM, advanced web, email/CRM, targeted & addressable media, mobile, SEO/SEM, social media, data-driven planning & optimization) Must have experience with personalization, 1:1 approach, data capture techniques across channels and touchpoints (e.g., email, addressable media, dynamic web) Strong experience with leveraging enterprise platforms to fit business/brand specific needs Strong understanding and adherence to customer legal/privacy terms & conditions Must have experience identifying key campaign metrics (KPIs) and utilizing said metrics for continuous enhancements and future design / innovation Strong track record of success in managing multiple, complex project needs and/or driving new digita/omnichannel innovation Experience in pharmaceuticals or another highly-regulated industry preferred, but may not be required for a candidate with an exceptional track record of success in planning & implementing digital/omnichannel programs that can apply to AbbVie's US Specialty and CNS Franchises. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 15 % of the Time Job Type Experienced Schedule Full-time..... click apply for full job details
01/27/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . Associate Director, Customer Experience Primary Location Madison, NJ Description - External The Associate Director, Customer Experience (CX) - US Specialty and CNS HCP plays an integral role on the extended cross-functional support team supporting US Specialty and CNS. As a member of the Commercial Analytics & Operation (CA&O) organization, the US CX Associate Director, Specialty & CNS HCP will: Serve as the primary brand business partner in the development and pull-through of differentiated and insight-driven digital/omnichannel plans to ensure the right HCPs receive the right messages and/or services, via the right channel, at the right moments Leverage AbbVie's existing HCP digital/omnichannel ecosystem, tools, and capabilities where relevant to support assigned brand's business and customer objectives Drive AbbVie's continued HCP Digital Transformation by providing expertise and leading the development and execution of new brand-relevant capabilities, with an eye towards potential cross-brand applications and best practices Collaborate effectively with various cross-functional teams to develop and maintain holistic end-to-end brand HCP experience designs Key Responsibilities Include: Lead cross-functional integrated brand team in the development and pull-through of differentiated and insight-driven digital/omnichannel plans to ensure the right HCPs receive the right messages and/or services, via the right channel, at the right moments Develop customized digital/omnichannel experience strategies to support brands in achieving short- & longer-term objectives leveraging existing AbbVie and 3rd party partner's capabilities and solutions Provide digital/omnichannel expertise and recommendations as part of brand strategy and tactical planning process Lead cross-functional team to design and implement ideal commercial customer experience aligned to HCP segments, journey phases and strategic messaging strategy Lead brand team in development and execution of holistic HCP digital / omnichannel programs for in-field teams, complemented by HCP non-field / Non-Personal Promotions (NPP) as relevant for assigned brands Maintain a deep understanding of brand customer insights, journey, segmentation strategies, and digital/omnichannel metrics, to create connected and relevant programs and drive enhancements over time Guide creative agencies to ensure the development of relevant, 1:1 creative and messaging utilizing digital/omnichannel expertise and best practices Provide execution and response channel/tactic expertise across all channels (e.g., Veeva CRM, CRM/email, web, mobile apps, social, etc.) Understand and execute data requirements, capture, and privacy/opt management across touchpoints Collaborate with Brand team and Analytics teams to recommend and build feasible campaign and program test & learn plans to inform optimization recommendations; develop and manage tactic test plans/QC before, during and after campaign launch. Leverage AbbVie's existing HCP digital/omnichannel ecosystem, tools, and capabilities where relevant to support assigned brand's business and customer objectives Expert on all AbbVie digital/omnichannel marketing solutions whether developed in-house or in partnership with external partners/vendors Serve as assigned brands' subject matter expert on Abbvie's current and future digital / omnichannel capabilities (tools, platforms, solutions, best practices) Champion why and how brands should leverage existing and future CX capabilities (platforms, channels, tools and solutions); customize approach and troubleshoot roadblocks as needed Collaborate with the broader CX team and relevant cross-functional partners on digital/omnichannel upskilling to assigned brands, through onboarding, training, playbooks, and best practice sharing Drive AbbVie's continued HCP Digital Transformation by providing expertise and leading the development and execution of new brand-relevant capabilities, with an eye towards potential cross-brand applications and best practices Proactively stay abreast of digital/omnichannel trends & developments within the outside the industry Lead brands on business case development, pilot, and scaleup of new digital / omnichannel capabilities Identify creative and compliant solutions to facilitate forward motion of new solutions and initiatives Share new solutions and approaches across CX for cross-brand pollination Proactively collaborate with CX Enterprise Operations team and cross-functional stakeholders (e.g., Regulatory/Medical/Legal/Compliance, Procurement, Business Technology Solutions) to identify and develop new capabilities for broader enterprise-wide use beyond assigned brands Collaborate effectively with various cross-functional teams to develop and maintain holistic end-to-end brand HCP experience designs Collaborate effectively in a matrixed environment including Brand Marketing, Creative / CRM / Digital agencies, Media, Market Research, Analytics, Business Technology Solutions (BTS), Sales Operations, and Medical/Regulatory/Legal/Compliance/Privacy Competencies: Ability to work and lead initiatives independently without day to day supervision Able to prioritize & gracefully manage competing priorities to maximize business impact Collaborative nature and ability to influence and guide cross-functional stakeholders without Exceptional functional knowledge and expertise on digital / omnichannel marketing platforms (e.g. Veeva CRM, email/CRM marketing best practices, non-personal promotions), preferably with a focus on HCP audience Acumen for how digital agencies operate: scope of work process/management, timelines Inquisitive, strong analytical skills, including the ability to infer and apply learnings Excellent verbal and written communication skills Attention to detail and follow-through on execution Able to repeat pattern of success across assigned brands and stakeholders over time Strong project management abilities and critical work tool experience (e.g. Excel, Visio, MS Project, PowerPoint) Key AbbVie Leadership Competencies: Positive "all for one" approach to team deliverables and priorities Builds strong relationships to enable higher performance Learns fast, grasps the "essence" and can change course quickly where needed Raises the bar and is never satisfied with the status quo Creates a learning environment and open to suggestions Embraces the ideas of others, nurtures innovation and manages innovation to reality Demonstrate a "servant-leader" approach while bringing deep subject matter expertise Qualifications Qualifications: Bachelor's degree in Business or Marketing, MBA or equivalent background in Advanced Digital/Omnichannel Management preferred (e.g., data-driven marketing, digital marketing) 7-10+ years of CRM/Digital/Omnichannel background and experience Strong (5+ years) track record of successful collaboration and business partnership with internal/external clients (brands, franchises, or businesses), with measurable success in end-to-end strategy development, planning, and execution of digital/omnichannel programs to drive brand's business objectives Strong familiarity with digital/omnichannel marketing channels, tools, and vendors; HCP orientation preferred (e.g., HCP/customer engagement planning tools, Veeva CRM, advanced web, email/CRM, targeted & addressable media, mobile, SEO/SEM, social media, data-driven planning & optimization) Must have experience with personalization, 1:1 approach, data capture techniques across channels and touchpoints (e.g., email, addressable media, dynamic web) Strong experience with leveraging enterprise platforms to fit business/brand specific needs Strong understanding and adherence to customer legal/privacy terms & conditions Must have experience identifying key campaign metrics (KPIs) and utilizing said metrics for continuous enhancements and future design / innovation Strong track record of success in managing multiple, complex project needs and/or driving new digita/omnichannel innovation Experience in pharmaceuticals or another highly-regulated industry preferred, but may not be required for a candidate with an exceptional track record of success in planning & implementing digital/omnichannel programs that can apply to AbbVie's US Specialty and CNS Franchises. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 15 % of the Time Job Type Experienced Schedule Full-time..... click apply for full job details
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . As the Head of Global Marketing Analytics and Business Intelligence you will set the strategic direction for an insights-driven analytics and business intelligence research team that proactively helps drive performance and shape the future of AbbVie's Pipeline and On Market Portfolio and Patient Support Programs. This role will report into our GM Global Customer Excellence and will work closely with each of our Pipeline/ On Market Commercial Leads, our Global and US Customer Excellence Leadership Team, our Core Affiliate MABI Leads and other key business leaders throughout the organization to create a centralized market analytics and business intelligence function. In partnership with Global, Area and Core Affiliate Franchise Heads this individual will take a leading role in shaping strategy and operational management of data management (internal and external) and analytics to support effective data review and visualization across the portfolio. Through this strategic under-standing and thought leadership, this individual will lead the Global and Affiliate Market Access and Business Intelligence team teams to define the key business questions and challenges facing our business that are critical to achieving business objectives. Translation of these questions/challenges into actionable insights and analytics initiatives is essential to enable the development of recommendations and solutions so that business and brand strategies can be developed to meet performance expectations. Key Responsibilities Include: Responsible for leading, coaching and developing a high-performing team of professionals to provide best practice analytics and consulting to all of the organizations brand teams. Ensure global cross-functional teams focuses on critical business questions, drives towards strategic and synthesized insights, and suggests ideas and recommendations that enable better decision-making for the business. Evolve and embed an outcome-based focus in all Global, Area and Affiliate Brand Planning/Initiatives that facilitates effective decision making in resource allocation and budget trade-off decisions. Strategic thinking and leadership: Shape a vision, goals and priorities for MABI. Lead or shape strategic reviews for Stakeholders and Influence business decisions. Functional Responsibilities: Deliver insightful and actionable business intelligence, related insights and analytics for the organization. Manage department budgets, resources. Drive efficiency across all Franchises and Geographies and drive performance orientation. Work closely with compliance and ensure alignment with internal and external guidelines. Define and document a governance process that encompasses all of Global Business intelligence and analytics team change management processes that evolves the capability of this organization across all geographies Global, Area and Core Affiliates. Establish succinct, well-defined, traceable business metrics and reporting that are used to measure/manage the business to drive performance. Qualifications Required: 10+ years leading a global data organization driving advanced analytics BA or BS degree required. Track record of successfully driving change and delivering results in ambiguous environments and working in a high performing matrix organization. Strong critical thinking skills with ability to frame business issues and apply data analysis to support real-time decision-making Business leader with strong business acumen who has translational capabilities between data analytics and business questions Proven ability to work in a fast-paced, global environment with multiple priorities that require strong project management and decision-making capabilities Demonstrated/inspiring leading large-scale change and strategy transformations Resourceful and creative - must bring fresh insights to a dynamic business environment Demonstration of a test and learn framework that was embedded as part of multi-channel execution to inform continuous improvement, learning and business decisions Ability to establish mutually productive and positive relationships with internal and external groups Resourceful and creative - must bring fresh insights to a dynamic business environment Experience of working in a regulated environment with Legal and Compliance organizations. Preferred: Graduate degree in business or healthcare Pharmaceutical/Healthcare experience is an advantage. A dvanced degree (e.g. MBA or MA) preferred. Degree concentration in Marketing Research, Marketing or Social Sciences. Advanced statistical knowledge is a plus Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 50 % of the Time Job Type Experienced Schedule Full-time Job Level Code D Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
01/25/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . As the Head of Global Marketing Analytics and Business Intelligence you will set the strategic direction for an insights-driven analytics and business intelligence research team that proactively helps drive performance and shape the future of AbbVie's Pipeline and On Market Portfolio and Patient Support Programs. This role will report into our GM Global Customer Excellence and will work closely with each of our Pipeline/ On Market Commercial Leads, our Global and US Customer Excellence Leadership Team, our Core Affiliate MABI Leads and other key business leaders throughout the organization to create a centralized market analytics and business intelligence function. In partnership with Global, Area and Core Affiliate Franchise Heads this individual will take a leading role in shaping strategy and operational management of data management (internal and external) and analytics to support effective data review and visualization across the portfolio. Through this strategic under-standing and thought leadership, this individual will lead the Global and Affiliate Market Access and Business Intelligence team teams to define the key business questions and challenges facing our business that are critical to achieving business objectives. Translation of these questions/challenges into actionable insights and analytics initiatives is essential to enable the development of recommendations and solutions so that business and brand strategies can be developed to meet performance expectations. Key Responsibilities Include: Responsible for leading, coaching and developing a high-performing team of professionals to provide best practice analytics and consulting to all of the organizations brand teams. Ensure global cross-functional teams focuses on critical business questions, drives towards strategic and synthesized insights, and suggests ideas and recommendations that enable better decision-making for the business. Evolve and embed an outcome-based focus in all Global, Area and Affiliate Brand Planning/Initiatives that facilitates effective decision making in resource allocation and budget trade-off decisions. Strategic thinking and leadership: Shape a vision, goals and priorities for MABI. Lead or shape strategic reviews for Stakeholders and Influence business decisions. Functional Responsibilities: Deliver insightful and actionable business intelligence, related insights and analytics for the organization. Manage department budgets, resources. Drive efficiency across all Franchises and Geographies and drive performance orientation. Work closely with compliance and ensure alignment with internal and external guidelines. Define and document a governance process that encompasses all of Global Business intelligence and analytics team change management processes that evolves the capability of this organization across all geographies Global, Area and Core Affiliates. Establish succinct, well-defined, traceable business metrics and reporting that are used to measure/manage the business to drive performance. Qualifications Required: 10+ years leading a global data organization driving advanced analytics BA or BS degree required. Track record of successfully driving change and delivering results in ambiguous environments and working in a high performing matrix organization. Strong critical thinking skills with ability to frame business issues and apply data analysis to support real-time decision-making Business leader with strong business acumen who has translational capabilities between data analytics and business questions Proven ability to work in a fast-paced, global environment with multiple priorities that require strong project management and decision-making capabilities Demonstrated/inspiring leading large-scale change and strategy transformations Resourceful and creative - must bring fresh insights to a dynamic business environment Demonstration of a test and learn framework that was embedded as part of multi-channel execution to inform continuous improvement, learning and business decisions Ability to establish mutually productive and positive relationships with internal and external groups Resourceful and creative - must bring fresh insights to a dynamic business environment Experience of working in a regulated environment with Legal and Compliance organizations. Preferred: Graduate degree in business or healthcare Pharmaceutical/Healthcare experience is an advantage. A dvanced degree (e.g. MBA or MA) preferred. Degree concentration in Marketing Research, Marketing or Social Sciences. Advanced statistical knowledge is a plus Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 50 % of the Time Job Type Experienced Schedule Full-time Job Level Code D Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . This position will lead a team that is the strategic partners for driving Field Force Effectiveness through sales force optimization, call planning, sales analytics, sales reporting and incentive compensation. This person will be responsible for leading the field force deployment and in-field team alignment strategies and will be responsible for reporting on field force execution and providing insights to field leadership on overall field force effectiveness. This person will work with brand leadership and other key customers to develop, administer and train sales incentive compensation plans that effectively motivate field performance in alignment with brand strategy. They will be accountable for driving utilization of technology that will enable the teams to best execute their core job responsibilities and further drive In-field Team Effectiveness. In addition, they will need to proactively identify technology enhancements that help to improve field agility. Lastly, this person will oversee critical field processes for the purposes of ensuring smooth operations along with adhering to compliance requirements Major Responsibilities: Lead Field Force design, alignment, and call planning process Collaborate with sales leadership and internal stakeholders to determine optimal field force size and structure Lead the field call plan process by collaborating with sales leadership to development target panels that reflect changes in promotional strategies and tactics Manage territory alignments through sales force deployment changes and quarterly maintenance Identify and lead/support process improvement initiatives (i.e. next generation call plan, vacancy management, sales force expansions, optimizations and launches) Proactively provide insights on call plan execution and field force effectiveness Lead the strategic planning for all Sales Incentive compensations including plan design, analysis, implementation, communications and training Collaborate with business partners to design effective Incentive Compensation plans that support overall sales strategy Coordinate with sales leaders to provide continuous training on Incentive Plan design to ensure field engagement and understanding Ensure all incentive programs are equitable, motivating and aligned to corporate incentive philosophy Proactively analyze impacts of changes in sales trends and how market events may impact performance and ICP results Leverage Sales Ops team to stay updated on latest industry trends and practices in sales compensation and share with sales leadership to provide insight & recommendations on enhancements Ensure field tools and operations are optimized to best meet needs of customer Partner with sales and brand teams to drive adoption and identify improvement areas for field tools Manage team through data management, KPI tracking, field sales analytics and ad hoc reporting Report on field force execution metrics to sales leadership on a regular basis and support the quarterly field business planning Champion franchise needs as they relate to Field-Focused Deliverables Listen to / be voice of customers' needs Proactively track trends to bring innovative ideas to franchise lead Supervisory / Management Responsibilities: Manage team of 7-10 including both direct and indirect reports who are driving sales planning, field tools & reporting, and sales incentive compensation. Qualifications Education/Skills: BS/BA required; MBA preferred Skills: Communication Project management Leadership Collaboration Analytical Attention to Detail Background: This position requires 10+ years of related experience with 3+ years of managing others. It also requires strong leadership skills, communication skills, analytical skills, attention to detail and a proven ability to work closely and effectively with all corporate functions and senior management. Accountability / Scope: Describe the primary accountabilities of the position and the impact of actions. Reports to VP, Field Force Effectiveness Builds relationships and interacts with direct staff/team, internal peers, forecasting, finance, MC&O, legal, GPRD, RMs, SDs, marketing directors and product managers, GMs/VPs, BTS, vendors. Budget responsibility: $1MM - $3MM Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 20 % of the Time Job Type Experienced Schedule Full-time Job Level Code D Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
01/19/2021
Full time
About AbbVie AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women's health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on Twitter , Facebook , Instagram , YouTube and LinkedIn . This position will lead a team that is the strategic partners for driving Field Force Effectiveness through sales force optimization, call planning, sales analytics, sales reporting and incentive compensation. This person will be responsible for leading the field force deployment and in-field team alignment strategies and will be responsible for reporting on field force execution and providing insights to field leadership on overall field force effectiveness. This person will work with brand leadership and other key customers to develop, administer and train sales incentive compensation plans that effectively motivate field performance in alignment with brand strategy. They will be accountable for driving utilization of technology that will enable the teams to best execute their core job responsibilities and further drive In-field Team Effectiveness. In addition, they will need to proactively identify technology enhancements that help to improve field agility. Lastly, this person will oversee critical field processes for the purposes of ensuring smooth operations along with adhering to compliance requirements Major Responsibilities: Lead Field Force design, alignment, and call planning process Collaborate with sales leadership and internal stakeholders to determine optimal field force size and structure Lead the field call plan process by collaborating with sales leadership to development target panels that reflect changes in promotional strategies and tactics Manage territory alignments through sales force deployment changes and quarterly maintenance Identify and lead/support process improvement initiatives (i.e. next generation call plan, vacancy management, sales force expansions, optimizations and launches) Proactively provide insights on call plan execution and field force effectiveness Lead the strategic planning for all Sales Incentive compensations including plan design, analysis, implementation, communications and training Collaborate with business partners to design effective Incentive Compensation plans that support overall sales strategy Coordinate with sales leaders to provide continuous training on Incentive Plan design to ensure field engagement and understanding Ensure all incentive programs are equitable, motivating and aligned to corporate incentive philosophy Proactively analyze impacts of changes in sales trends and how market events may impact performance and ICP results Leverage Sales Ops team to stay updated on latest industry trends and practices in sales compensation and share with sales leadership to provide insight & recommendations on enhancements Ensure field tools and operations are optimized to best meet needs of customer Partner with sales and brand teams to drive adoption and identify improvement areas for field tools Manage team through data management, KPI tracking, field sales analytics and ad hoc reporting Report on field force execution metrics to sales leadership on a regular basis and support the quarterly field business planning Champion franchise needs as they relate to Field-Focused Deliverables Listen to / be voice of customers' needs Proactively track trends to bring innovative ideas to franchise lead Supervisory / Management Responsibilities: Manage team of 7-10 including both direct and indirect reports who are driving sales planning, field tools & reporting, and sales incentive compensation. Qualifications Education/Skills: BS/BA required; MBA preferred Skills: Communication Project management Leadership Collaboration Analytical Attention to Detail Background: This position requires 10+ years of related experience with 3+ years of managing others. It also requires strong leadership skills, communication skills, analytical skills, attention to detail and a proven ability to work closely and effectively with all corporate functions and senior management. Accountability / Scope: Describe the primary accountabilities of the position and the impact of actions. Reports to VP, Field Force Effectiveness Builds relationships and interacts with direct staff/team, internal peers, forecasting, finance, MC&O, legal, GPRD, RMs, SDs, marketing directors and product managers, GMs/VPs, BTS, vendors. Budget responsibility: $1MM - $3MM Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 20 % of the Time Job Type Experienced Schedule Full-time Job Level Code D Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.
Regeneron Pharmaceuticals, Inc.
Tarrytown, New York
The Senior Director, New Product Planning, Marketing will be one of the commercial leaders for assigned pipeline assets. This includes driving the commercial perspective on all internal teams, including the development team, and effectively communicating with and gaining alignment from senior leaders on future direction. In addition, the Senior Director is accountable for providing strategic leadership and cross-functional direction to successfully drive the global commercialization activities for assets. The role may include assets in multiple Therapeutic Areas. Finally, the Senior Director will prepare pipeline assets for transition out of New Product Planning into a Franchise. Lead the global commercial development and execution of strategy for assigned assets that optimize the commercial value of the lead indication, as well as future indications by developing global launch plans, long-term disease strategy and revenue forecasts. Provide strategic leadership, as well as represent the commercial perspective on the development teams Provide commercial direction and decision making at all stages of development; including proposed markets, positioning, forecasting, pricing strategies, Phase II/III/IV projects, life-cycle management, pediatric development and scientific / promotional communications Develop and lead annual budgets, long range plans and determine the best allocation of global resources for the brand/indication. Works with legal, regulatory, medical affairs, corporate communications, clinical development, & translational medicine to ensure global alignment of the proposed strategy. Work with Market Access and HEOR to develop differentiation strategies and value proposition to secure market access Job Requirements Ability to lead strategically, drive performance, build alignment, advise, negotiate, and collaborate. Strong science background with deep knowledge of various disease areas Ability to understand, work with, and provide commercial input to all functions within the project team Effective communication, both written and oral, at all times. Experience in delivering sophisticated messages to internal and external customers with a track record of influential presentations Strong executive presence and ability to connect with senior leadership both internally and externally Demonstrated initiative, creativity, strategic capabilities, and ability to work effectively in sophisticated, constantly evolving environments Strong project and process leadership skills, along with the ability to work on multiple tasks, and to efficiently prioritize Ability to conceptualize and articulate a vision for self and brand that energizes all areas and partners Proven teammate with ability to navigate cross functionally Ability to work well with, influence and provide direction to multiple functions as part of the global disease team Ability to lead cross-functional commercialization team (market research, market access, forecasting, commercial operations, strategic intelligence, medical affairs, HEOR, finance, product communications, and regulatory). Strong analytical skills Requirements: Bachelor's Degree Required with strong preference for scientific background, MBA preferred. Minimum of 15+ years of pharmaceutical/biotech experience with 12+ in marketing role required. Significant experience in both inline and pipeline marketing required. US and Global marketing experience required. Previous product/indication launch experience required. Experience with US marketing and pre-approval planning of drugs is required, preferably biologics. Proven track record of commercial success in positions with dynamic responsibilities. Previous experience in marketing/new products marketing leadership role required. Previous experience with successful partnerships with both R&D and Commercial. Sales and/or sales management experience preferred. Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need. #LI-SS1 #INDCOMM
01/16/2021
Full time
The Senior Director, New Product Planning, Marketing will be one of the commercial leaders for assigned pipeline assets. This includes driving the commercial perspective on all internal teams, including the development team, and effectively communicating with and gaining alignment from senior leaders on future direction. In addition, the Senior Director is accountable for providing strategic leadership and cross-functional direction to successfully drive the global commercialization activities for assets. The role may include assets in multiple Therapeutic Areas. Finally, the Senior Director will prepare pipeline assets for transition out of New Product Planning into a Franchise. Lead the global commercial development and execution of strategy for assigned assets that optimize the commercial value of the lead indication, as well as future indications by developing global launch plans, long-term disease strategy and revenue forecasts. Provide strategic leadership, as well as represent the commercial perspective on the development teams Provide commercial direction and decision making at all stages of development; including proposed markets, positioning, forecasting, pricing strategies, Phase II/III/IV projects, life-cycle management, pediatric development and scientific / promotional communications Develop and lead annual budgets, long range plans and determine the best allocation of global resources for the brand/indication. Works with legal, regulatory, medical affairs, corporate communications, clinical development, & translational medicine to ensure global alignment of the proposed strategy. Work with Market Access and HEOR to develop differentiation strategies and value proposition to secure market access Job Requirements Ability to lead strategically, drive performance, build alignment, advise, negotiate, and collaborate. Strong science background with deep knowledge of various disease areas Ability to understand, work with, and provide commercial input to all functions within the project team Effective communication, both written and oral, at all times. Experience in delivering sophisticated messages to internal and external customers with a track record of influential presentations Strong executive presence and ability to connect with senior leadership both internally and externally Demonstrated initiative, creativity, strategic capabilities, and ability to work effectively in sophisticated, constantly evolving environments Strong project and process leadership skills, along with the ability to work on multiple tasks, and to efficiently prioritize Ability to conceptualize and articulate a vision for self and brand that energizes all areas and partners Proven teammate with ability to navigate cross functionally Ability to work well with, influence and provide direction to multiple functions as part of the global disease team Ability to lead cross-functional commercialization team (market research, market access, forecasting, commercial operations, strategic intelligence, medical affairs, HEOR, finance, product communications, and regulatory). Strong analytical skills Requirements: Bachelor's Degree Required with strong preference for scientific background, MBA preferred. Minimum of 15+ years of pharmaceutical/biotech experience with 12+ in marketing role required. Significant experience in both inline and pipeline marketing required. US and Global marketing experience required. Previous product/indication launch experience required. Experience with US marketing and pre-approval planning of drugs is required, preferably biologics. Proven track record of commercial success in positions with dynamic responsibilities. Previous experience in marketing/new products marketing leadership role required. Previous experience with successful partnerships with both R&D and Commercial. Sales and/or sales management experience preferred. Does this sound like you? Apply now to take your first steps toward living the Regeneron Way! We have an inclusive and diverse culture that provides amazing benefits including health and wellness programs, fitness centers and stock for employees at all levels! Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application process. Please contact us to discuss any accommodations you think you may need. #LI-SS1 #INDCOMM