Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career. Job Description: In this compelling leadership position, you will be responsible for building a best-in-class online experience for customers, one that deepens engagement and generates sustained visit growth. You will define and lead a digital first strategy for users, driving the future online experience for core customer facing channels to better address the needs of homeowners, homebuyers, renters and housing partners. You will oversee a team to build, develop and design functionality for digital products and experiences, as well as manage the implementation and ongoing enhancement of existing digital products and experiences. This is a key leadership role within Fannie Mae's Marketing and Communications organization. THE IMPACT YOU WILL MAKEThe Marketing and Communications - Digital Customer Experience and Product Management - Senior Director role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Oversee the design strategy for new digital products and experiences * Oversee and drive the implementation process for new digital products and experiences leveraging Agile methodology* Partner closely with technology, business teams and marketing to draft and maintain near and long-term digital product roadmap * Direct product improvement efforts* Provide strategic guidance on product lifecycle maintenance * Define and implement a digital product vision that is in alignment with business objectives* Act as the voice of the customer, with a deep understanding of customer journeys, user personas, pain points to constantly refine the digital experience, aligned with customer needs* Own the digital customer experience for all externally facing digital channels, including flagship website(s) and direct to consumer mobile appQualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences * 8 years related experience* Bachelor's degree* Prior experience leading a product management function* Familiarity with Product Development practices including developing product roadmaps, translating design requirements, prototyping, etc. * Familiarity in working with Agile/Scrum technology teams* Experience in designing and developing consumer facing mobile apps and web experiences* 3-6 years of design related experience; strong understanding of design thinking and/or modern design principles* Prior people management experience with strong leadership skills* Strong verbal and written communication skills* Excellent analytical, evaluative and problem-solving skills* Proven relationship management and partnering skills including managing and engaging stakeholders, internal customers, etc.Desired Experiences * Master's degree preferred* Familiarity with UX/Site Design - content, wireframing, prototyping, testing, information architecture, workflows, usability* Experience and fluency with tools such as: Sketch, Photoshop, Illustrator and similar design industry tools* Experience with accessibility and inclusive design* Ability to translate observed opportunities into immersive user experiences through prototyping tools, such as Invision / Figma* Experience defining and executing 'test and learn' process* Strong familiarity with design research methods* Positive team player attitude and ability to motivateAdditional Information: REF9718UIn response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
02/26/2022
Full time
Company Description: At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will help lead our industry forward and make your career. Job Description: In this compelling leadership position, you will be responsible for building a best-in-class online experience for customers, one that deepens engagement and generates sustained visit growth. You will define and lead a digital first strategy for users, driving the future online experience for core customer facing channels to better address the needs of homeowners, homebuyers, renters and housing partners. You will oversee a team to build, develop and design functionality for digital products and experiences, as well as manage the implementation and ongoing enhancement of existing digital products and experiences. This is a key leadership role within Fannie Mae's Marketing and Communications organization. THE IMPACT YOU WILL MAKEThe Marketing and Communications - Digital Customer Experience and Product Management - Senior Director role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:* Oversee the design strategy for new digital products and experiences * Oversee and drive the implementation process for new digital products and experiences leveraging Agile methodology* Partner closely with technology, business teams and marketing to draft and maintain near and long-term digital product roadmap * Direct product improvement efforts* Provide strategic guidance on product lifecycle maintenance * Define and implement a digital product vision that is in alignment with business objectives* Act as the voice of the customer, with a deep understanding of customer journeys, user personas, pain points to constantly refine the digital experience, aligned with customer needs* Own the digital customer experience for all externally facing digital channels, including flagship website(s) and direct to consumer mobile appQualifications: THE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences * 8 years related experience* Bachelor's degree* Prior experience leading a product management function* Familiarity with Product Development practices including developing product roadmaps, translating design requirements, prototyping, etc. * Familiarity in working with Agile/Scrum technology teams* Experience in designing and developing consumer facing mobile apps and web experiences* 3-6 years of design related experience; strong understanding of design thinking and/or modern design principles* Prior people management experience with strong leadership skills* Strong verbal and written communication skills* Excellent analytical, evaluative and problem-solving skills* Proven relationship management and partnering skills including managing and engaging stakeholders, internal customers, etc.Desired Experiences * Master's degree preferred* Familiarity with UX/Site Design - content, wireframing, prototyping, testing, information architecture, workflows, usability* Experience and fluency with tools such as: Sketch, Photoshop, Illustrator and similar design industry tools* Experience with accessibility and inclusive design* Ability to translate observed opportunities into immersive user experiences through prototyping tools, such as Invision / Figma* Experience defining and executing 'test and learn' process* Strong familiarity with design research methods* Positive team player attitude and ability to motivateAdditional Information: REF9718UIn response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .
Title: Key Accounts Manager Team: Business Membership Reports to: Jenny Kalanges, Director of Business Membership Posting date: 9/1/2021 Starting salary: $65,000/year Benefits: Summary of benefits provided below The job: The Key Accounts Manager will play a key role in supporting our business member network by providing dedicated support to a set of high value, high impact business members. Guided by our tiered membership structure, the Key Accounts Manager will be the primary point of contact for members that fall into our top category in terms of revenue, impact, and reach. The work will entail best in class customer service, adept internal coordination to assemble cross-functional deliverables, and collaborative and flexible work within the Business Membership Team to support a growing global network of businesses. The ideal candidate will have direct experience in account management, familiarity with business operations and processes, and a demonstrated ability to work adaptively within a functional team, across teams, and with external partners. This candidate will be comfortable with written and verbal communications, practiced at providing value within a tiered service structure, and impeccable in customer service communications and follow through. Key responsibilities: Work with your supervisor and your team members to educate yourself on our company, it's policies, our culture as well as all the work that you will be tasked with in this role Provide best-in-class account management and customer service to to a set of our designated key accounts, which includes regular member outreach, answering questions, assisting with certification support and communications, delivering partnership advising and other strategic support related to 1% for the Planet membership Coordinate services within and across functional teams to ensure timely and high quality deliverables Coordinate and deliver partnership advising services, using existing systems and contributing to the continuous improvement of these systems Ensure timely annual certification and renewal of accounts, via clear and timely communications with accounts, and internal coordination with accounting and certification team members Maintain accurate database records through the Salesforce and utilize dashboards and reports to track external metrics from key accounts Contribute to coordination across tiers of service, working closely with others in the Business Membership Team to ensure that all accounts are consistently managed well Support growth and evolution of the key accounts program to ensure member retention and satisfaction, while planning for rapid growth in business membership Work with our People & Culture Department to participate in the recruiting, interviewing, hiring, and training of new staff within your department Engage with our Leadership Team and other managers to support the development and implementation of new policies, best practices, cross-functional projects and professional development within your own team as well as company-wide Qualifications: This role represents a primary point of contact or "face" for influential global member accounts that are driving significant impact through our model and that have influence within our global network. Confidence, humility, a commitment to service excellence, and a comfort with collaboration are key attributes that will drive the success of this role. 1% for the Planet profile & culture: 1% for the Planet is a global organization that exists to ensure our planet and future generations thrive. We inspire businesses and individuals to support environmental nonprofits through membership and everyday actions. We make environmental giving easy and effective through partnership advising, impact storytelling and third-party certification. Started in 2002 by Yvon Chouinard, founder of Patagonia, and Craig Mathews, founder of Blue Ribbon Flies, our members have given more than $280 million to our approved nonprofit partners to date. Today, 1% for the Planet's global network consists of thousands of businesses, individuals and environmental nonprofits working toward a better future for all. Look for our logo to purchase for the planet and learn more at onepercentfortheplanet.org. To apply: please send a cover letter and resume to , attention Ryan Midden, Director of People & Culture. Location: 1% for the Planet is headquartered in beautiful Burlington, Vermont. For this position, we will also be accepting resumes for remote candidates. Please note: Currently, no 1% for the Planet staff members are required to work in our physical office space, even Vermont-based employees. Our team is currently either working from home or working a closely monitored hybrid schedule between their home and our headquarters. Any work done at our headquarters by 1% for the Planet staff members that choose to utilize the space is closely monitored by our team to ensure safety protocols for COVID-19 are implemented, regularly updated and upheld. We will safely arrange for any Vermont-based hire to be able to use our office space, should they request it. We will also work with any candidates to discuss a remote work schedule that feels most safe to them. 1% for the Planet Summary of Benefits 2021 Health Insurance: Regular employees scheduled to work at least 60% time or above on a regular basis may elect to participate in 1% for the Planet's health and dental insurance plans. An eligible employee may elect single, two-person, or family coverage under the health or dental plans. 1% for the Planet pays the entire premium for both plans, and covers deductible using a provider-supported HRA plan. Effective January 1, 2020 our health insurance plan provider is Blue Cross Blue Shield of Vermont, and our specific plan is Blue Edge Business CDHP 1. Our dental insurance plan provider is Delta Dental and our specific plan is Delta Dental PPO plus Premier. COBRA : The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the hours worked, transition between jobs, death, divorce, and other life events. EAP: 1% for the Planet offers a fully covered Employee Assistance Program (EAPs) through Invest EAP. EAPs promote the health of employees and their household members by offering immediate access to free, confidential counseling for a wide range of life issues. Retirement: Regular employees scheduled to work at least 60% time or above on a regular basis are eligible to participate in 1% for the Planet's retirement plan starting on the first day of hire. 1% for the Planet provides up to a 6% match for all full-time employees, and a prorated match for employees working 60-99% of full-time. As part of this plan, 1% for the Planet provides employees access at no charge to a financial advisor for both retirement plan guidance and general financial planning. Mobile Phone: 1% for the Planet provides all regular full-time employees unlimited AT&T cell phone contracts. For employees that are not AT&T users, 1% for the Planet will reimburse a fixed, monthly amount per month. Holidays: 1% for the Planet recognizes all Federal holidays. For 2021, this amounts to 11 recognized holidays. These are annually updated in the Personnel Handbook, including those holidays that are considered floating. Non-floating holidays must be recognized on the actual holiday date. Paid Time Off (PTO): Full-time regular employees shall accrue 25 days of PTO per year, which can be used for vacation, sick, or personal days. Employees regularly scheduled to work between 60-99% of full time will accrue pro-rated PTO; employees regularly scheduled to work less than 60% of full time will not accrue PTO. Please review the Personnel Handbook for PTO details, including when approval is needed.
09/11/2021
Full time
Title: Key Accounts Manager Team: Business Membership Reports to: Jenny Kalanges, Director of Business Membership Posting date: 9/1/2021 Starting salary: $65,000/year Benefits: Summary of benefits provided below The job: The Key Accounts Manager will play a key role in supporting our business member network by providing dedicated support to a set of high value, high impact business members. Guided by our tiered membership structure, the Key Accounts Manager will be the primary point of contact for members that fall into our top category in terms of revenue, impact, and reach. The work will entail best in class customer service, adept internal coordination to assemble cross-functional deliverables, and collaborative and flexible work within the Business Membership Team to support a growing global network of businesses. The ideal candidate will have direct experience in account management, familiarity with business operations and processes, and a demonstrated ability to work adaptively within a functional team, across teams, and with external partners. This candidate will be comfortable with written and verbal communications, practiced at providing value within a tiered service structure, and impeccable in customer service communications and follow through. Key responsibilities: Work with your supervisor and your team members to educate yourself on our company, it's policies, our culture as well as all the work that you will be tasked with in this role Provide best-in-class account management and customer service to to a set of our designated key accounts, which includes regular member outreach, answering questions, assisting with certification support and communications, delivering partnership advising and other strategic support related to 1% for the Planet membership Coordinate services within and across functional teams to ensure timely and high quality deliverables Coordinate and deliver partnership advising services, using existing systems and contributing to the continuous improvement of these systems Ensure timely annual certification and renewal of accounts, via clear and timely communications with accounts, and internal coordination with accounting and certification team members Maintain accurate database records through the Salesforce and utilize dashboards and reports to track external metrics from key accounts Contribute to coordination across tiers of service, working closely with others in the Business Membership Team to ensure that all accounts are consistently managed well Support growth and evolution of the key accounts program to ensure member retention and satisfaction, while planning for rapid growth in business membership Work with our People & Culture Department to participate in the recruiting, interviewing, hiring, and training of new staff within your department Engage with our Leadership Team and other managers to support the development and implementation of new policies, best practices, cross-functional projects and professional development within your own team as well as company-wide Qualifications: This role represents a primary point of contact or "face" for influential global member accounts that are driving significant impact through our model and that have influence within our global network. Confidence, humility, a commitment to service excellence, and a comfort with collaboration are key attributes that will drive the success of this role. 1% for the Planet profile & culture: 1% for the Planet is a global organization that exists to ensure our planet and future generations thrive. We inspire businesses and individuals to support environmental nonprofits through membership and everyday actions. We make environmental giving easy and effective through partnership advising, impact storytelling and third-party certification. Started in 2002 by Yvon Chouinard, founder of Patagonia, and Craig Mathews, founder of Blue Ribbon Flies, our members have given more than $280 million to our approved nonprofit partners to date. Today, 1% for the Planet's global network consists of thousands of businesses, individuals and environmental nonprofits working toward a better future for all. Look for our logo to purchase for the planet and learn more at onepercentfortheplanet.org. To apply: please send a cover letter and resume to , attention Ryan Midden, Director of People & Culture. Location: 1% for the Planet is headquartered in beautiful Burlington, Vermont. For this position, we will also be accepting resumes for remote candidates. Please note: Currently, no 1% for the Planet staff members are required to work in our physical office space, even Vermont-based employees. Our team is currently either working from home or working a closely monitored hybrid schedule between their home and our headquarters. Any work done at our headquarters by 1% for the Planet staff members that choose to utilize the space is closely monitored by our team to ensure safety protocols for COVID-19 are implemented, regularly updated and upheld. We will safely arrange for any Vermont-based hire to be able to use our office space, should they request it. We will also work with any candidates to discuss a remote work schedule that feels most safe to them. 1% for the Planet Summary of Benefits 2021 Health Insurance: Regular employees scheduled to work at least 60% time or above on a regular basis may elect to participate in 1% for the Planet's health and dental insurance plans. An eligible employee may elect single, two-person, or family coverage under the health or dental plans. 1% for the Planet pays the entire premium for both plans, and covers deductible using a provider-supported HRA plan. Effective January 1, 2020 our health insurance plan provider is Blue Cross Blue Shield of Vermont, and our specific plan is Blue Edge Business CDHP 1. Our dental insurance plan provider is Delta Dental and our specific plan is Delta Dental PPO plus Premier. COBRA : The Consolidated Omnibus Budget Reconciliation Act (COBRA) gives workers and their families who lose their health benefits the right to choose to continue group health benefits provided by their group health plan for limited periods of time under certain circumstances such as voluntary or involuntary job loss, reduction in the hours worked, transition between jobs, death, divorce, and other life events. EAP: 1% for the Planet offers a fully covered Employee Assistance Program (EAPs) through Invest EAP. EAPs promote the health of employees and their household members by offering immediate access to free, confidential counseling for a wide range of life issues. Retirement: Regular employees scheduled to work at least 60% time or above on a regular basis are eligible to participate in 1% for the Planet's retirement plan starting on the first day of hire. 1% for the Planet provides up to a 6% match for all full-time employees, and a prorated match for employees working 60-99% of full-time. As part of this plan, 1% for the Planet provides employees access at no charge to a financial advisor for both retirement plan guidance and general financial planning. Mobile Phone: 1% for the Planet provides all regular full-time employees unlimited AT&T cell phone contracts. For employees that are not AT&T users, 1% for the Planet will reimburse a fixed, monthly amount per month. Holidays: 1% for the Planet recognizes all Federal holidays. For 2021, this amounts to 11 recognized holidays. These are annually updated in the Personnel Handbook, including those holidays that are considered floating. Non-floating holidays must be recognized on the actual holiday date. Paid Time Off (PTO): Full-time regular employees shall accrue 25 days of PTO per year, which can be used for vacation, sick, or personal days. Employees regularly scheduled to work between 60-99% of full time will accrue pro-rated PTO; employees regularly scheduled to work less than 60% of full time will not accrue PTO. Please review the Personnel Handbook for PTO details, including when approval is needed.
*Primary Location: *5700 Broadmoor St, Mission, KS, USA *Division: *Cox Automotive *Job Level: *Director/Senior Director *Travel: *Yes, 5 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210831 *This is a remote based role The Business Development Director develops and executes successful partnership deals that result in revenue growth, dealer satisfaction, brand equity, and position Dealer Software Solutions to be the partner of choice within the automotive industry. This role will negotiate deals worth millions of dollars for Dealer Software Solutions. The Business Development Director will analyze business opportunities, identify partner candidates, develop and assess partnership structures and negotiating positions, and drive a defined process to get partnership agreements executed. Business and financial acumen is a must. The Business Development Director must be able to simultaneously work on multiple high-profile partnership opportunities, possess strong attention to detail, analytical capabilities, and executive-level presentation skills. This position is responsible for understanding the automotive dealer retail market, changes to the competitive landscape in different verticals, and understand the Dealer Software Solutions strategy. • Identify, prioritize, and secure strategic partnerships that create tangible value for the Dealer Software Solutions division of Cox Automotive • Negotiate commercial terms • Track business trends relative to the marketplace that impact Cox Auto; frame opportunities for, and mitigate risk to, the business • Work with product, sales, marketing, and other teams, as needed, to socialize partnership concepts and gain feedback • Act as the eyes and ears of the marketplace and provide actionable feedback to internal stakeholders that identify opportunities to grow though the formation of strategic relationships with outside companies • Maintain cross-organization product knowledge to further identify opportunities for Dealer Software Solutions, e.g. VinSolutions, Xtime, Dealer.com, Dealertrack DMS • Balance priorities with requests for special projects and/or assignments while maintaining appropriate focus on goals; drive to outcomes with urgency • Ability to create value for Cox Automotive through internal and external relationships • Ability to assess a partner's business through presentations, research, and analysis Qualifications: * Bachelor's degree required; MBA preferred * 10+ years of business development, product management, marketing, relationship management, and/or business consultancy experience * 3-5 years of business development experience * Excellent verbal and written communication * Project management experience * Automotive industry experience * Negotiation experience * Entrepreneurial mindset and high level of accountability; own and manage the opportunity * Experienced negotiator * Experience in structuring business terms and use case * Experience with business case development, socialization, pitch, and continuous prioritization * Disciplined approach and adherence to processes as needed to mitigate risk and secure business * Creative problem solving * Customer/partner centric view; high level of customer service * High level of proficiency in MS Office applications including Word, Power Point, and Excel. * Financial forecasting experience * Understanding of SAAS, capabilities, limitations, and applicable processes * Ability to work in collaborative, constructive fashion with Cox's internal teams and partner members * Ability to assess the competitive environment, understand the Cox Automotive strategy, and formulate specific goals and tasks to drive company success * Other duties as needed or required * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements. Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
01/28/2021
Full time
*Primary Location: *5700 Broadmoor St, Mission, KS, USA *Division: *Cox Automotive *Job Level: *Director/Senior Director *Travel: *Yes, 5 % of the Time *Schedule: *Full-time *Shift: *Day Job *Requisition Number: *210831 *This is a remote based role The Business Development Director develops and executes successful partnership deals that result in revenue growth, dealer satisfaction, brand equity, and position Dealer Software Solutions to be the partner of choice within the automotive industry. This role will negotiate deals worth millions of dollars for Dealer Software Solutions. The Business Development Director will analyze business opportunities, identify partner candidates, develop and assess partnership structures and negotiating positions, and drive a defined process to get partnership agreements executed. Business and financial acumen is a must. The Business Development Director must be able to simultaneously work on multiple high-profile partnership opportunities, possess strong attention to detail, analytical capabilities, and executive-level presentation skills. This position is responsible for understanding the automotive dealer retail market, changes to the competitive landscape in different verticals, and understand the Dealer Software Solutions strategy. • Identify, prioritize, and secure strategic partnerships that create tangible value for the Dealer Software Solutions division of Cox Automotive • Negotiate commercial terms • Track business trends relative to the marketplace that impact Cox Auto; frame opportunities for, and mitigate risk to, the business • Work with product, sales, marketing, and other teams, as needed, to socialize partnership concepts and gain feedback • Act as the eyes and ears of the marketplace and provide actionable feedback to internal stakeholders that identify opportunities to grow though the formation of strategic relationships with outside companies • Maintain cross-organization product knowledge to further identify opportunities for Dealer Software Solutions, e.g. VinSolutions, Xtime, Dealer.com, Dealertrack DMS • Balance priorities with requests for special projects and/or assignments while maintaining appropriate focus on goals; drive to outcomes with urgency • Ability to create value for Cox Automotive through internal and external relationships • Ability to assess a partner's business through presentations, research, and analysis Qualifications: * Bachelor's degree required; MBA preferred * 10+ years of business development, product management, marketing, relationship management, and/or business consultancy experience * 3-5 years of business development experience * Excellent verbal and written communication * Project management experience * Automotive industry experience * Negotiation experience * Entrepreneurial mindset and high level of accountability; own and manage the opportunity * Experienced negotiator * Experience in structuring business terms and use case * Experience with business case development, socialization, pitch, and continuous prioritization * Disciplined approach and adherence to processes as needed to mitigate risk and secure business * Creative problem solving * Customer/partner centric view; high level of customer service * High level of proficiency in MS Office applications including Word, Power Point, and Excel. * Financial forecasting experience * Understanding of SAAS, capabilities, limitations, and applicable processes * Ability to work in collaborative, constructive fashion with Cox's internal teams and partner members * Ability to assess the competitive environment, understand the Cox Automotive strategy, and formulate specific goals and tasks to drive company success * Other duties as needed or required * Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes in order to meet business requirements. Who We Are *About Cox Automotive* There's nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto. *About Cox * We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
**This position may be remote** Position Overview The Director - Quality Control Servicing is responsible for management of the Quality Control program at RoundPoint for all servicing functions. The QC program must ensure compliance with all agency requirements, and any other applicable stakeholders. These include, but are not limited to, planned quality control reviews of all areas of servicing, as defined in agency/GSE guidelines. Coverage includes but is not limited to federal, state, FNMA, and FHMLC, and could include FHA/VA/USDA/GNMA. The Director - Quality Control Servicing oversees all staff, performs staffing models, sets up target reviews as necessary based on industry and company risk. This position will also work with and report/coordinate with the Parent Company Freedom Mortgage and its Risk & Quality Control program. The role is responsible for spearheading Quality Control Department enhancements including but not limited to adoption of best practices, systems, and reporting needs. Quality Control Review results will be reported monthly to Senior/Executive Management of RoundPoint Servicing, and Parent Company Risk Division. Working Relationships The Director - Quality Control Servicing reports into the Chief Operating Officer, and indirectly to Freedom Mortgage Vice President of Quality Control Servicing, within the Parent Company Risk Division. The position routinely interacts with the various business units within RoundPoint Residential Servicing, Parent Company Risk/QC, and provides deliverables for subservicing clients, and outside vendors. Key Tasks and Responsibilities Direct oversight of Quality Control teams supporting servicing functions A subject matter expert and corporate support to business on servicing practices and guidelines Lead development and implementation of Quality Control testing scope and initiatives Ensure staffing models are developed and appropriate to support appropriate staffing size, as well as design monitoring mechanism for performance levels. Review and maintain Tena Second Look quality control software question sets, or similar Ensure quality of audits is assessed ongoing to validate high level of performance by QC staff Develop and maintain effective training program for QC staff Disseminate review results and trends to leadership on a monthly basis Build and maintain relationships with all internal and external customers Work with other compliance and risk areas as well as executive management to identify specific areas for focus and targeted review Develops discretionary and target audit scripts to further enhance the QC program Develops procedures and programs to ensure adherence with existing regulations, guidelines, and best practices Identifies and resolves problems in a timely fashion Provides analysis and trending in reporting in timely manner Provide deliverables and responses, action on any subservicing client quality control reviews and requests. Minimum Requirements Bachelor's Degree required. Must have at least 8 - 10 years' experience in residential mortgage servicing, with knowledge and exposure to agency, GSE, CFPB, and state guidelines, and each agency's Quality Control Program expectations. Must have at least 4 years' management experience in a quality control or internal audit group, specializing in Servicing Familiarity with MSP Servicing platform, or similar, as well as Tena SecondLook Quality Control software or similar a plus. Fully knowledgeable and capable of developing and executing on various complex compliance guidelines and control related activities Experience in constructing and evaluating tests of controls, analyzing issues and formatting effective corrective action plans Able to work collaboratively with others Articulate and effective communicator able to prepare and deliver detailed oral and written presentations to senior management and the board of directors and interact effectively with regulators and investors Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: The employee is regularly required to talk or hear. The employee is required to sit for extended periods of time and is occasionally required to stand and walk. The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present. #cb Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing. Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry's largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm. Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA. If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further. Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767 Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
01/20/2021
Full time
**This position may be remote** Position Overview The Director - Quality Control Servicing is responsible for management of the Quality Control program at RoundPoint for all servicing functions. The QC program must ensure compliance with all agency requirements, and any other applicable stakeholders. These include, but are not limited to, planned quality control reviews of all areas of servicing, as defined in agency/GSE guidelines. Coverage includes but is not limited to federal, state, FNMA, and FHMLC, and could include FHA/VA/USDA/GNMA. The Director - Quality Control Servicing oversees all staff, performs staffing models, sets up target reviews as necessary based on industry and company risk. This position will also work with and report/coordinate with the Parent Company Freedom Mortgage and its Risk & Quality Control program. The role is responsible for spearheading Quality Control Department enhancements including but not limited to adoption of best practices, systems, and reporting needs. Quality Control Review results will be reported monthly to Senior/Executive Management of RoundPoint Servicing, and Parent Company Risk Division. Working Relationships The Director - Quality Control Servicing reports into the Chief Operating Officer, and indirectly to Freedom Mortgage Vice President of Quality Control Servicing, within the Parent Company Risk Division. The position routinely interacts with the various business units within RoundPoint Residential Servicing, Parent Company Risk/QC, and provides deliverables for subservicing clients, and outside vendors. Key Tasks and Responsibilities Direct oversight of Quality Control teams supporting servicing functions A subject matter expert and corporate support to business on servicing practices and guidelines Lead development and implementation of Quality Control testing scope and initiatives Ensure staffing models are developed and appropriate to support appropriate staffing size, as well as design monitoring mechanism for performance levels. Review and maintain Tena Second Look quality control software question sets, or similar Ensure quality of audits is assessed ongoing to validate high level of performance by QC staff Develop and maintain effective training program for QC staff Disseminate review results and trends to leadership on a monthly basis Build and maintain relationships with all internal and external customers Work with other compliance and risk areas as well as executive management to identify specific areas for focus and targeted review Develops discretionary and target audit scripts to further enhance the QC program Develops procedures and programs to ensure adherence with existing regulations, guidelines, and best practices Identifies and resolves problems in a timely fashion Provides analysis and trending in reporting in timely manner Provide deliverables and responses, action on any subservicing client quality control reviews and requests. Minimum Requirements Bachelor's Degree required. Must have at least 8 - 10 years' experience in residential mortgage servicing, with knowledge and exposure to agency, GSE, CFPB, and state guidelines, and each agency's Quality Control Program expectations. Must have at least 4 years' management experience in a quality control or internal audit group, specializing in Servicing Familiarity with MSP Servicing platform, or similar, as well as Tena SecondLook Quality Control software or similar a plus. Fully knowledgeable and capable of developing and executing on various complex compliance guidelines and control related activities Experience in constructing and evaluating tests of controls, analyzing issues and formatting effective corrective action plans Able to work collaboratively with others Articulate and effective communicator able to prepare and deliver detailed oral and written presentations to senior management and the board of directors and interact effectively with regulators and investors Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: The employee is regularly required to talk or hear. The employee is required to sit for extended periods of time and is occasionally required to stand and walk. The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present. #cb Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing. Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry's largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm. Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA. If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further. Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767 Equal Opportunity Employer- Minorities/Females/Disabled/Veterans
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health , the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter and Instagram . Position Summary: We have an exciting opportunity to join our team as a Research Coordinator. The Research Coordinator will report directly to the Project Manager and the Program Director of the ISCHEMIA Clinical Coordinating Center. Job Responsibilities: Demonstrates knowledge of the organization's Core Values and incorporates them into the performance of duties. Continuous Learning: Position requires ongoing continuing education in all areas of research development. It is expected that the employee demonstrates proof of ongoing research education on a yearly basis. Training programs are provided through the SOM. Participates in special projects and performs other duties as required. Prepare, maintain, update and audit study specific regulatory files, IRB files etc, and resolve queries as necessary. Conduct Source document verification and Informed Consent Verification remotely. Develop and Implement corrective action plan for sites with discrepancies between source documents and CRFs Support CCC Regional Team in management of sites and countries in assigned regions, with oversight of regional Project Manager. o Participate in regular team meetings to review and track site activities/progress including site start up requirements, enrollment, randomization, study compliance, data entry, data review and cleaning, continuing IRB review, renewal of regulatory documents and ongoing training. o Oversee and assist with site, country and regional regulatory submissions and updates throughout life of trial. o Develop and oversee implementation of country specific strategies to deal with site, country and/or regional issues including poor enrollment. o Monitor ARO/CRO performance, ensure adherence to Scope of Work and serve as point of contact for budget issues. o Act as general resource to sites for protocol related questions and GCP related matters. o Assist sites with all aspects of trial participation (ie., site start up requirements, enrollment, randomization, study compliance, data entry, data review and cleaning, continuing IRB review, renewal of regulatory documents and ongoing training). o Utilize standard reports available to assess site and study performance. Assist in developing teaching tools and brochures for study patients and their families Attend training sessions and assist in training of center coordinators Assist with webinars Assist in certifying sites for enrollment by reviewing and approving all necessary documents prior to sites enrolling Review each site's individualized consent form for required elements according to the Department of Health and Human Services and Federal Drug Administration regulations, including HIPAA authorization in the US, prior to sites submitting to their IRB/EC Respond to IRB queries from sites Oversee CTA activities related to the review of signed, dated CV and license of principal investigator and sub investigators Oversee CTA activities related to collection of signed protocol pages from each site principal investigator Review yearly IRB approvals and any modifications in consent for each the sites Develop and finalize monthly newsletter and FAQ documents incorporating input from Faculty and Staff. Correspond with local coordinators regarding corrective measures including poor recruitment, retention of patients, errors in CRF, or excessive edits Follow up on HelpLine contacts by sites to ensure that the site understood and implemented the HelpLine instructions Communicate frequently with centers to assist them as needed in maintaining complete subject follow-up Collaborate with the SDCC and sites to resolve outstanding forms and data queries; all site contacts regarding late forms or highly queried forms will be made by CCC staff using information provided by the SDCC Assist with yearly progress report to NIH and DSMB meeting preparations Perform site closeout procedures Minimum Qualifications: To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field. Minimum of two years of progressively responsible project coordination experience, preferably in a research setting. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, Power Point and Outlook. Familiar with Internet applications. Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Commitment to continuous learning as required by department administration. Ability to operate research related equipment Ability to work and make decisions independently. Time management skills and ability to multitask. Ability to identify, analyze and solve problems: Ability to work well under pressure. Preferred Qualifications: A minimum of at least 4 to 6 years clinical trial experience in an academic healthcare setting is preferred. Effective verbal and written communication skills are required. Fluency in second language highly desirable. Bachelors Degree in Science, Healthcare Management or Business is desired; A Masters Degree is preferred. Advanced knowledge of personal computer software such as Microsoft Office including Word, Excel, PowerPoint and Access. Inform and CTMS experience desirable. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Grossman School of Medicine's EEO policies, please click here . Please click here to view the Federal "EEO is the law" poster or visit for more information. To view the Pay Transparency Notice, please click here .
10/02/2020
Full time
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health , the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter and Instagram . Position Summary: We have an exciting opportunity to join our team as a Research Coordinator. The Research Coordinator will report directly to the Project Manager and the Program Director of the ISCHEMIA Clinical Coordinating Center. Job Responsibilities: Demonstrates knowledge of the organization's Core Values and incorporates them into the performance of duties. Continuous Learning: Position requires ongoing continuing education in all areas of research development. It is expected that the employee demonstrates proof of ongoing research education on a yearly basis. Training programs are provided through the SOM. Participates in special projects and performs other duties as required. Prepare, maintain, update and audit study specific regulatory files, IRB files etc, and resolve queries as necessary. Conduct Source document verification and Informed Consent Verification remotely. Develop and Implement corrective action plan for sites with discrepancies between source documents and CRFs Support CCC Regional Team in management of sites and countries in assigned regions, with oversight of regional Project Manager. o Participate in regular team meetings to review and track site activities/progress including site start up requirements, enrollment, randomization, study compliance, data entry, data review and cleaning, continuing IRB review, renewal of regulatory documents and ongoing training. o Oversee and assist with site, country and regional regulatory submissions and updates throughout life of trial. o Develop and oversee implementation of country specific strategies to deal with site, country and/or regional issues including poor enrollment. o Monitor ARO/CRO performance, ensure adherence to Scope of Work and serve as point of contact for budget issues. o Act as general resource to sites for protocol related questions and GCP related matters. o Assist sites with all aspects of trial participation (ie., site start up requirements, enrollment, randomization, study compliance, data entry, data review and cleaning, continuing IRB review, renewal of regulatory documents and ongoing training). o Utilize standard reports available to assess site and study performance. Assist in developing teaching tools and brochures for study patients and their families Attend training sessions and assist in training of center coordinators Assist with webinars Assist in certifying sites for enrollment by reviewing and approving all necessary documents prior to sites enrolling Review each site's individualized consent form for required elements according to the Department of Health and Human Services and Federal Drug Administration regulations, including HIPAA authorization in the US, prior to sites submitting to their IRB/EC Respond to IRB queries from sites Oversee CTA activities related to the review of signed, dated CV and license of principal investigator and sub investigators Oversee CTA activities related to collection of signed protocol pages from each site principal investigator Review yearly IRB approvals and any modifications in consent for each the sites Develop and finalize monthly newsletter and FAQ documents incorporating input from Faculty and Staff. Correspond with local coordinators regarding corrective measures including poor recruitment, retention of patients, errors in CRF, or excessive edits Follow up on HelpLine contacts by sites to ensure that the site understood and implemented the HelpLine instructions Communicate frequently with centers to assist them as needed in maintaining complete subject follow-up Collaborate with the SDCC and sites to resolve outstanding forms and data queries; all site contacts regarding late forms or highly queried forms will be made by CCC staff using information provided by the SDCC Assist with yearly progress report to NIH and DSMB meeting preparations Perform site closeout procedures Minimum Qualifications: To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field. Minimum of two years of progressively responsible project coordination experience, preferably in a research setting. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, Power Point and Outlook. Familiar with Internet applications. Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Commitment to continuous learning as required by department administration. Ability to operate research related equipment Ability to work and make decisions independently. Time management skills and ability to multitask. Ability to identify, analyze and solve problems: Ability to work well under pressure. Preferred Qualifications: A minimum of at least 4 to 6 years clinical trial experience in an academic healthcare setting is preferred. Effective verbal and written communication skills are required. Fluency in second language highly desirable. Bachelors Degree in Science, Healthcare Management or Business is desired; A Masters Degree is preferred. Advanced knowledge of personal computer software such as Microsoft Office including Word, Excel, PowerPoint and Access. Inform and CTMS experience desirable. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Grossman School of Medicine's EEO policies, please click here . Please click here to view the Federal "EEO is the law" poster or visit for more information. To view the Pay Transparency Notice, please click here .