Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary: As a Leader, Prestige Selling, you drive sales and optimize customer service throughout Macy's Beauty department. As the Prestige cosmetics authority across multiple brands, you are a beauty advocate who consistently role models a best-in-class service experience by helping customers and training colleagues. Your keen awareness of current trends and ability to lead others makes you an essential colleague on Macy's team. What we can offer you: An inclusive, challenging, and refreshingly fun work environment Empowerment to perform impactful work with tangible results Coverage across medical, dental, vision, and retirement Employee Assistance Program (mental health and financial literacy resources) Fully-Funded education benefits may include 100% of tuition, books, and fees Merchandise discounts Colleague Resource Groups (CRGs), give-back/volunteer opportunities What you will do: Inspire teamwork to reach sales goals and elevate the customer experience Demonstrate knowledge of products and services to build rapport and loyalty Understand how to drive sales through brand training, events, and strategies Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches Build brand loyalty through engaging customers in our rewards program Communicates with vendors and store leadership to execute company and store-based events achieve sales goals Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals Recruit, train, coach, motivate and develop colleagues on policies and goals Lead product demonstrations and peer-to-peer training Merchandise new receipts, process damages, testers and select merchandise to return to vendors Adhere to hygiene standards and asset protection control and compliance procedures Who you are: Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays Self-motivated, stays current and supports operational excellence Strong interpersonal skills and ability to communicate and share knowledge Resourceful and able to adapt quickly to changing priorities 1-2 years of direct experience is required Advanced authority and expertise in a specific brand is preferred High school graduate or equivalent (general education degree or GED) Essential Physical Requirements : Prolonged periods of standing/walking around the store or department Frequent use of computers, handheld electronic equipment and cash registers Reaching, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
03/28/2024
Full time
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary: As a Leader, Prestige Selling, you drive sales and optimize customer service throughout Macy's Beauty department. As the Prestige cosmetics authority across multiple brands, you are a beauty advocate who consistently role models a best-in-class service experience by helping customers and training colleagues. Your keen awareness of current trends and ability to lead others makes you an essential colleague on Macy's team. What we can offer you: An inclusive, challenging, and refreshingly fun work environment Empowerment to perform impactful work with tangible results Coverage across medical, dental, vision, and retirement Employee Assistance Program (mental health and financial literacy resources) Fully-Funded education benefits may include 100% of tuition, books, and fees Merchandise discounts Colleague Resource Groups (CRGs), give-back/volunteer opportunities What you will do: Inspire teamwork to reach sales goals and elevate the customer experience Demonstrate knowledge of products and services to build rapport and loyalty Understand how to drive sales through brand training, events, and strategies Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches Build brand loyalty through engaging customers in our rewards program Communicates with vendors and store leadership to execute company and store-based events achieve sales goals Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals Recruit, train, coach, motivate and develop colleagues on policies and goals Lead product demonstrations and peer-to-peer training Merchandise new receipts, process damages, testers and select merchandise to return to vendors Adhere to hygiene standards and asset protection control and compliance procedures Who you are: Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays Self-motivated, stays current and supports operational excellence Strong interpersonal skills and ability to communicate and share knowledge Resourceful and able to adapt quickly to changing priorities 1-2 years of direct experience is required Advanced authority and expertise in a specific brand is preferred High school graduate or equivalent (general education degree or GED) Essential Physical Requirements : Prolonged periods of standing/walking around the store or department Frequent use of computers, handheld electronic equipment and cash registers Reaching, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary: As a Leader, Prestige Selling, you drive sales and optimize customer service throughout Macy's Beauty department. As the Prestige cosmetics authority across multiple brands, you are a beauty advocate who consistently role models a best-in-class service experience by helping customers and training colleagues. Your keen awareness of current trends and ability to lead others makes you an essential colleague on Macy's team. What we can offer you: An inclusive, challenging, and refreshingly fun work environment Empowerment to perform impactful work with tangible results Coverage across medical, dental, vision, and retirement Employee Assistance Program (mental health and financial literacy resources) Fully-Funded education benefits may include 100% of tuition, books, and fees Merchandise discounts Colleague Resource Groups (CRGs), give-back/volunteer opportunities What you will do: Inspire teamwork to reach sales goals and elevate the customer experience Demonstrate knowledge of products and services to build rapport and loyalty Understand how to drive sales through brand training, events, and strategies Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches Build brand loyalty through engaging customers in our rewards program Communicates with vendors and store leadership to execute company and store-based events achieve sales goals Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals Recruit, train, coach, motivate and develop colleagues on policies and goals Lead product demonstrations and peer-to-peer training Merchandise new receipts, process damages, testers and select merchandise to return to vendors Adhere to hygiene standards and asset protection control and compliance procedures Who you are: Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays Self-motivated, stays current and supports operational excellence Strong interpersonal skills and ability to communicate and share knowledge Resourceful and able to adapt quickly to changing priorities 1-2 years of direct experience is required Advanced authority and expertise in a specific brand is preferred High school graduate or equivalent (general education degree or GED) Essential Physical Requirements : Prolonged periods of standing/walking around the store or department Frequent use of computers, handheld electronic equipment and cash registers Reaching, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
03/28/2024
Full time
Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary: As a Leader, Prestige Selling, you drive sales and optimize customer service throughout Macy's Beauty department. As the Prestige cosmetics authority across multiple brands, you are a beauty advocate who consistently role models a best-in-class service experience by helping customers and training colleagues. Your keen awareness of current trends and ability to lead others makes you an essential colleague on Macy's team. What we can offer you: An inclusive, challenging, and refreshingly fun work environment Empowerment to perform impactful work with tangible results Coverage across medical, dental, vision, and retirement Employee Assistance Program (mental health and financial literacy resources) Fully-Funded education benefits may include 100% of tuition, books, and fees Merchandise discounts Colleague Resource Groups (CRGs), give-back/volunteer opportunities What you will do: Inspire teamwork to reach sales goals and elevate the customer experience Demonstrate knowledge of products and services to build rapport and loyalty Understand how to drive sales through brand training, events, and strategies Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches Build brand loyalty through engaging customers in our rewards program Communicates with vendors and store leadership to execute company and store-based events achieve sales goals Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals Recruit, train, coach, motivate and develop colleagues on policies and goals Lead product demonstrations and peer-to-peer training Merchandise new receipts, process damages, testers and select merchandise to return to vendors Adhere to hygiene standards and asset protection control and compliance procedures Who you are: Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays Self-motivated, stays current and supports operational excellence Strong interpersonal skills and ability to communicate and share knowledge Resourceful and able to adapt quickly to changing priorities 1-2 years of direct experience is required Advanced authority and expertise in a specific brand is preferred High school graduate or equivalent (general education degree or GED) Essential Physical Requirements : Prolonged periods of standing/walking around the store or department Frequent use of computers, handheld electronic equipment and cash registers Reaching, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Job Overview: With a role as a Counter Manager in the Macy's Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Recruit, train, coach, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results Review advertising calendar and ensure proper execution of events Communicate credit goal specifics and expectations Monitor associate productivity levels and provide coaching and feedback Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff Develop and implement business driving events to achieve department goals Supervise proper presentation, organization, storing, and replenishment of stock Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals Alert Sales Manager of needs and concerns of the business and staff Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events Be in compliance with all hygiene standards Regular, dependable attendance and punctuality Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
03/28/2024
Full time
Job Overview: With a role as a Counter Manager in the Macy's Cosmetics Department, you will be responsible for supervising the complete operations of a cosmetics line, including developing a team of highly productive Beauty Advisors. Additionally, you will make one-on-one connections with customers to learn their sense of beauty and style, develop your artistic side through customer consultation and make-up and product application, and attain a sense of accomplishment when your skills combine with your passion for beauty to reach personal and team sales goals. Perform other duties as assigned. Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process. Essential Functions: Recruit, train, coach, motivate, and develop new and incumbent associates on company policies and procedures, product knowledge, and personal and department productivity goals Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results Review advertising calendar and ensure proper execution of events Communicate credit goal specifics and expectations Monitor associate productivity levels and provide coaching and feedback Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) through delegation to self and staff Develop and implement business driving events to achieve department goals Supervise proper presentation, organization, storing, and replenishment of stock Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals Alert Sales Manager of needs and concerns of the business and staff Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events Be in compliance with all hygiene standards Regular, dependable attendance and punctuality Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
Immediate Openings - Start Right Away! Competitive Hourly Rates Schedules to meet your availability! Referral Program Employee Discount at Macy's AND Bloomingdales About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's. Job Overview: As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics. You are focused on customer acquisition and building strong client relationships. You embrace innovation and are comfortable communicating with customers via phone, virtual 1:1 appointment, virtual events and leverage new selling ideas and applications. Provide customer consultation, make-up and product application following all current hygiene standards. Perform other duties as assigned. Essential Functions: Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer. Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back. Provide outstanding service - whether that be in person, virtually or on the phone Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy's Loyalty Program Participate in pre-selling and sales driving events Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned Self-motivated to stay current on brand related product knowledge and beauty trends Partner with Counter Manager and CSX Manager to identify business driving opportunities Meet regularly with your supervisor to discuss your performance, goals and actions Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines Regular, dependable attendance & punctuality Qualifications and Competencies: High School Diploma or equivalent required Previous cosmetic or fragrance sales experience a plus Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
03/25/2024
Full time
Immediate Openings - Start Right Away! Competitive Hourly Rates Schedules to meet your availability! Referral Program Employee Discount at Macy's AND Bloomingdales About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. A store colleague position (whether it's a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy's top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy's. Job Overview: As a Beauty advisor, your focus is to support the Beauty needs of our customers to drive sales. Your role is to provide an elevated and seamless customer experience through your expert skills in beauty knowledge, virtual selling, service & recovery. Your goal is to exceed performance metrics. You are focused on customer acquisition and building strong client relationships. You embrace innovation and are comfortable communicating with customers via phone, virtual 1:1 appointment, virtual events and leverage new selling ideas and applications. Provide customer consultation, make-up and product application following all current hygiene standards. Perform other duties as assigned. Essential Functions: Drive and exceed sales goals by providing a personalized beauty experience based on individual customer needs Provide a high level of service based on customer preference by leveraging product knowledge and providing expert advice to each customer. Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back. Provide outstanding service - whether that be in person, virtually or on the phone Drive customer acquisition. Leverage MyClient to nurture client relationships through impactful and personalized outreach. Drive sales through leveraging Macy's Loyalty Program Participate in pre-selling and sales driving events Remain up to date with all training through Beauty Playground. Attend Vendor trainings and virtual trainings as assigned Self-motivated to stay current on brand related product knowledge and beauty trends Partner with Counter Manager and CSX Manager to identify business driving opportunities Meet regularly with your supervisor to discuss your performance, goals and actions Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs) Upkeep a clean, safe and inviting environment in alignment with our company provided standards & guidelines Regular, dependable attendance & punctuality Qualifications and Competencies: High School Diploma or equivalent required Previous cosmetic or fragrance sales experience a plus Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Essential Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at .
About: Macy's is proudly America's Department Store. For more than 160 years, we have served generations at every stage of their lives. Macy's customers come to us for fashion, value and celebration. Do you love helping others feel beautiful and confident? At Macy's Beauty, we'll show you how to make magic with top-notch (paid) training on our product lines as well as the latest technology, trends, and techniques in the exciting world of beauty. Join our Beauty team to express your artistic side by creating customized beauty regimens and gorgeous new looks with amazing beauty products from the hottest brands. You'll also get exclusive perks including all kinds of wonderful product samples and a product allowance to spend on your choice of full-size products (we call it "gratis" - you're going to LOVE it.) And the feeling you'll get from helping someone find their perfect shade? Now that's beautiful! Job Overview: The Counter Manager is responsible to drive sales and service the customer. They are the brand authority who consistently role models a best in class service experience while helping customers and training associates. They provide outstanding customer service with expertise in a specific brand, they have a keen awareness of current trends, and effectively leads a team. Essential Functions: Connects the business priorities to the daily activities of all associates. Understand how brand training, events and product strategies drive sales. Communicate with vendor and store leadership to execute events based on the marketing calendar to achieve sales plan. Understand product strategies by Quarter/Season and provide clear direction to drive sales. Review and analyze business performance - daily, weekly, monthly, seasonal, and annual sales results. Review productivity levels, provide coaching/feedback, and partner store leadership on team performance. Be a product educator and beauty enthusiast. Has advanced authority and expertise in a specific brand. Introduce customers to beauty products and build a rapport to identify hidden needs. Self-motivated to stay current on brand related product knowledge and beauty trends. Inspires teamwork to achieve sales goals and elevate the customer experience Build trust and foster teamwork across the entire Beauty department. Offer the customer compelling experiences, opportunities to discover products, and relationships that keep her coming back. Clearly model behavior and articulate activities that support elevating the customer experience. Leverage My Client. Provide outstanding service - whether that be in person, virtually or on the phone. Drive client acquisition through awareness and engagement in our Loyalty program. Models a curiosity to learn that drives both self and team development. Foster an environment of continuous learning through personal behaviors, product demonstrations and peer to peer learning. • Remain up to date with all training from designated brand. Attend brand specific schools and virtual trainings as needed. Promotes strong team engagement and encourages recognition. Recruit, train, coach, motivate, and develop associates on company policies, procedures, product knowledge, and team/individual productivity goals. Train Beauty team on specific brand. Support onboarding internal and external new team members. Supports operational excellence. Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs). Present a clean well-maintained beauty department with associates following Macy's Corporate hygiene standards. Ensure that all policies and procedures are implemented. Qualifications and Competencies: High School Diploma or equivalent required 1-2 years direct experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits. BEAUTY00
11/10/2021
Full time
About: Macy's is proudly America's Department Store. For more than 160 years, we have served generations at every stage of their lives. Macy's customers come to us for fashion, value and celebration. Do you love helping others feel beautiful and confident? At Macy's Beauty, we'll show you how to make magic with top-notch (paid) training on our product lines as well as the latest technology, trends, and techniques in the exciting world of beauty. Join our Beauty team to express your artistic side by creating customized beauty regimens and gorgeous new looks with amazing beauty products from the hottest brands. You'll also get exclusive perks including all kinds of wonderful product samples and a product allowance to spend on your choice of full-size products (we call it "gratis" - you're going to LOVE it.) And the feeling you'll get from helping someone find their perfect shade? Now that's beautiful! Job Overview: The Counter Manager is responsible to drive sales and service the customer. They are the brand authority who consistently role models a best in class service experience while helping customers and training associates. They provide outstanding customer service with expertise in a specific brand, they have a keen awareness of current trends, and effectively leads a team. Essential Functions: Connects the business priorities to the daily activities of all associates. Understand how brand training, events and product strategies drive sales. Communicate with vendor and store leadership to execute events based on the marketing calendar to achieve sales plan. Understand product strategies by Quarter/Season and provide clear direction to drive sales. Review and analyze business performance - daily, weekly, monthly, seasonal, and annual sales results. Review productivity levels, provide coaching/feedback, and partner store leadership on team performance. Be a product educator and beauty enthusiast. Has advanced authority and expertise in a specific brand. Introduce customers to beauty products and build a rapport to identify hidden needs. Self-motivated to stay current on brand related product knowledge and beauty trends. Inspires teamwork to achieve sales goals and elevate the customer experience Build trust and foster teamwork across the entire Beauty department. Offer the customer compelling experiences, opportunities to discover products, and relationships that keep her coming back. Clearly model behavior and articulate activities that support elevating the customer experience. Leverage My Client. Provide outstanding service - whether that be in person, virtually or on the phone. Drive client acquisition through awareness and engagement in our Loyalty program. Models a curiosity to learn that drives both self and team development. Foster an environment of continuous learning through personal behaviors, product demonstrations and peer to peer learning. • Remain up to date with all training from designated brand. Attend brand specific schools and virtual trainings as needed. Promotes strong team engagement and encourages recognition. Recruit, train, coach, motivate, and develop associates on company policies, procedures, product knowledge, and team/individual productivity goals. Train Beauty team on specific brand. Support onboarding internal and external new team members. Supports operational excellence. Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs). Present a clean well-maintained beauty department with associates following Macy's Corporate hygiene standards. Ensure that all policies and procedures are implemented. Qualifications and Competencies: High School Diploma or equivalent required 1-2 years direct experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs Candidates in Colorado: Click here to find Pay Range information and here to learn about Benefits. BEAUTY00