Texas Health & Human Services Commission
Lubbock, Texas
Under the supervision of the Texas Department of State Health Services (DSHS), Public Health Region 1 (PHR 1), Preparedness and Response Section Manager, the Training and Exercise Coordinator works closely with other PHR 1 Preparedness and Response Program (PAR) team members to develop and maintain public health preparedness, response and recovery capabilities in the region. This position: Serves as the lead public health preparedness training and exercise coordinator for PHR 1, responsible for assigning program staff roles/responsibilities relates to PHR 1-provided training and exercise events in the region. Researches, plans, develops, coordinates, and provides highly technical preparedness training to PHR 1 staff (internal), to response/recovery partners in the region (external), and to the general public. Provided training is for the purpose of developing/enhancing knowledge, skills, and plans for preparing and responding to disasters and to build resilience to endure and recover from disasters. In coordination and collaboration with program staff and external public health preparedness partners, plans, develops, implements, analyzes, and documents Homeland Security Exercise and Evaluation Program (HSEEP)-compliant public health preparedness exercises to build/improve public health-related capabilities for preparedness and response to disasters. Markets training and exercises in the community by working with governmental officials, state and local agencies, volunteer and faith-based organizations, and the general public to develop/enhance public health preparedness, response and recovery capacity in the region. Provides the program manager training/exercise-related cost analysis, expenditure requests and reporting for developing/monitoring the program's budget. Serves as a public health liaison to assigned counties in the region. Assists in development of standard operational guidelines, technical and reference documents, to guide/support the PHR 1's preparedness and response activities in accordance to public health emergency preparedness cooperative agreement (grant) requirements. Serves as a member of the PHR 1 Incident Management Team (IMT) in the Regional Health and Medical Operations Center (RHMOC) during emergency response and recovery operations. May serve as Public Health Liaison to federal, state, local agencies during emergency response operations. Performs related work as assigned. Duties are performed under limited supervision, with moderate latitude for the use of initiative and independent judgment. Essential Job Functions: Training (30%) Manages, implements, and reviews training and special initiative projects of the Preparedness and Response program, partnering with internal and external stakeholders. Internal stakeholders include all DSHS PHR 1 programs. External stakeholders include federal/state agencies, local officials, emergency management coordinators, local public health jurisdictions, healthcare providers, first responders, volunteer and faith-based groups, community service organizations, and the public. Depending on the target audience, training will vary from basic to highly technical complexity. This position: In coordination with the Preparedness and Response Program Manager, develops and implements a public health emergency preparedness, response, and recovery training program in the region. Establishes and reviews program's guidelines and protocols related to training. Coordinates and facilitates emergency response training opportunities in the region with other state/local governmental agencies. Conducts training needs assessments, workshops, and meetings, working with internal and external stakeholders to develop/enhance public health-related preparedness, response, and recovery capacity. Plans and develops specialized training to address specific needs of internal and external stakeholders. Plans, designs, and develops training learning objectives, course outlines, and curricula, Selects or develops modern, adult instructional training techniques, training aids, manuals, and other materials. As appropriate, analyzes training content for accessibility and recommends changes to remediate accessibility issues. Markets and delivers in-person and/or virtual preparedness and response-related training to internal and external stakeholders. Plans and develops methods to assess program-developed/delivered training for effectiveness. Revises training/courses as necessary for improvement. Compiles, analyzes, and reports program-related training data. As applicable, reports are shared with the program manager, other program staff, and external stakeholders. Develops/maintains regional master calendar of training class, exercises, and events, including distance learning, and will secure/ manage training sites. Maintains PHR 1 training opportunities on TX-TRAIN. Assists, monitors DSHS PHR 1 staffs' access and completion of assigned training in TX-TRAIN. Establishes incident management team position-appropriate core competencies for regional health department staff. Performs cost analysis for program-provided training, prepares/proposes budgets for training. May manage routine to complex contracts for training services. Exercise (25%) Manages PHR 1 PAR's preparedness and response exercises provided to DSHS PHR 1 staff and external public health stakeholders. Exercises are for the purpose of evaluating public health capacity (knowledge, skills, functions, and resources) applicable to preparedness, response, and recovery to a disaster. In coordination with the Preparedness and Response Program Manager, develops and implements policies and procedures for a public health emergency preparedness, response, and recovery exercise program in the region. effectiveness Works closely and effectively with DSHS PHR 1 program managers and supervisors, and other public health stakeholders to ensure an integrated exercise program is in place that effectively evaluates public health emergency response systems and results in meaningful outcomes that enhance integrated health and medical response and recovery capabilities at all jurisdictional levels. Works with local governmental authorities to establish exercise objectives and participants. Facilitates pre-exercise planning meetings, workshops, and other events with exercise stakeholders. Researches, plans, develops, prepares, target audience-appropriate, Department of Homeland Security Exercise and Evaluation Program (HSEEP)-compliant exercises specifically designed to identify regional gaps in preparedness and response capabilities. Ensures and verifies exercises are in compliance with policies, protocols, and grant requirements. Assigns participant roles and responsibilities for participation, control, and evaluation of exercises. Markets and conducts exercises. Coordinates and conducts exercise hotwashes with exercise participants and local governmental authorities to evaluate results of exercises, compiles generated data and produces After-Action Reports (AARs). In coordination/collaboration with internal and external stakeholders, develops internal/regional improvement plans to address gaps identified in AARs. Plans, designs, and develops methods for the assessment and evaluation of program-provided exercises. Perform cost analyses reports for proposed exercises. Prepare and propose exercise-related budgets, for presentation to the program manager. May manage contracts for exercise services including development of scope of work, locating a vendor, tracking contractor progress. PUBLIC HEALTH LIAISON (15%) Works with assigned counties serving as a liaison between the Department of State Health Services Preparedness and Response (PAR) Program. Advises local city and county elected officials and other key contacts in assigned counties in development and implementation local disaster response plans, with a particular focus on issues related to public health and medical issues. Works with assigned counties and communities to prepare residents to respond in a natural or man-made disaster. Provides/facilitates public health services within assigned counties and other counties/jurisdictions in the region as needed/directed. Markets the DSHS PHR 1 Preparedness and Response program's services within assigned counties. Guides/aids other PAR staff in their assigned counties as requested and/or needed. ADMINISTRATIVE (15%) In coordination and collaboration with the DSHS PHR 1 Preparedness and Response Planner, the DSHS PHR 1 Medical Counter Measures Coordinator, and the DSHS Preparedness and Response Manager, performs advanced administrative and technical work within the program and region. This position: Assists in evaluation of the program's operational guidelines and procedures to ensure the program is meeting regulations, policies and grant requirements. Assists in research, preparation, conducting and evaluating public health assessments within the region. Makes presentations to community organizations, other governmental agencies, and professional groups to improve understanding and support for public health. ALL HAZARDS RESPONSE (10%) Serves within the DSHS Region 1 regional incident command structure (ICS) in the event of a natural or man-made disaster. Assumes a General Staff position within the DSHS PHR 1 Regional Medical Operations Center (RHMOC). Role may include, but are not limited to: Planning Chief, Logistics Chief, Operations Chief or Safety Officer. May serve/deploy as a DSHS Region 1 representative to the Disaster District Committee (DDC) during disaster response activations. May deploy to an affected jurisdiction within the region, or to another public health region to assist with emergency response and recovery efforts. OTHER DUTIES (5%) Other duties as assigned include, but are not limited to . click apply for full job details
04/18/2024
Full time
Under the supervision of the Texas Department of State Health Services (DSHS), Public Health Region 1 (PHR 1), Preparedness and Response Section Manager, the Training and Exercise Coordinator works closely with other PHR 1 Preparedness and Response Program (PAR) team members to develop and maintain public health preparedness, response and recovery capabilities in the region. This position: Serves as the lead public health preparedness training and exercise coordinator for PHR 1, responsible for assigning program staff roles/responsibilities relates to PHR 1-provided training and exercise events in the region. Researches, plans, develops, coordinates, and provides highly technical preparedness training to PHR 1 staff (internal), to response/recovery partners in the region (external), and to the general public. Provided training is for the purpose of developing/enhancing knowledge, skills, and plans for preparing and responding to disasters and to build resilience to endure and recover from disasters. In coordination and collaboration with program staff and external public health preparedness partners, plans, develops, implements, analyzes, and documents Homeland Security Exercise and Evaluation Program (HSEEP)-compliant public health preparedness exercises to build/improve public health-related capabilities for preparedness and response to disasters. Markets training and exercises in the community by working with governmental officials, state and local agencies, volunteer and faith-based organizations, and the general public to develop/enhance public health preparedness, response and recovery capacity in the region. Provides the program manager training/exercise-related cost analysis, expenditure requests and reporting for developing/monitoring the program's budget. Serves as a public health liaison to assigned counties in the region. Assists in development of standard operational guidelines, technical and reference documents, to guide/support the PHR 1's preparedness and response activities in accordance to public health emergency preparedness cooperative agreement (grant) requirements. Serves as a member of the PHR 1 Incident Management Team (IMT) in the Regional Health and Medical Operations Center (RHMOC) during emergency response and recovery operations. May serve as Public Health Liaison to federal, state, local agencies during emergency response operations. Performs related work as assigned. Duties are performed under limited supervision, with moderate latitude for the use of initiative and independent judgment. Essential Job Functions: Training (30%) Manages, implements, and reviews training and special initiative projects of the Preparedness and Response program, partnering with internal and external stakeholders. Internal stakeholders include all DSHS PHR 1 programs. External stakeholders include federal/state agencies, local officials, emergency management coordinators, local public health jurisdictions, healthcare providers, first responders, volunteer and faith-based groups, community service organizations, and the public. Depending on the target audience, training will vary from basic to highly technical complexity. This position: In coordination with the Preparedness and Response Program Manager, develops and implements a public health emergency preparedness, response, and recovery training program in the region. Establishes and reviews program's guidelines and protocols related to training. Coordinates and facilitates emergency response training opportunities in the region with other state/local governmental agencies. Conducts training needs assessments, workshops, and meetings, working with internal and external stakeholders to develop/enhance public health-related preparedness, response, and recovery capacity. Plans and develops specialized training to address specific needs of internal and external stakeholders. Plans, designs, and develops training learning objectives, course outlines, and curricula, Selects or develops modern, adult instructional training techniques, training aids, manuals, and other materials. As appropriate, analyzes training content for accessibility and recommends changes to remediate accessibility issues. Markets and delivers in-person and/or virtual preparedness and response-related training to internal and external stakeholders. Plans and develops methods to assess program-developed/delivered training for effectiveness. Revises training/courses as necessary for improvement. Compiles, analyzes, and reports program-related training data. As applicable, reports are shared with the program manager, other program staff, and external stakeholders. Develops/maintains regional master calendar of training class, exercises, and events, including distance learning, and will secure/ manage training sites. Maintains PHR 1 training opportunities on TX-TRAIN. Assists, monitors DSHS PHR 1 staffs' access and completion of assigned training in TX-TRAIN. Establishes incident management team position-appropriate core competencies for regional health department staff. Performs cost analysis for program-provided training, prepares/proposes budgets for training. May manage routine to complex contracts for training services. Exercise (25%) Manages PHR 1 PAR's preparedness and response exercises provided to DSHS PHR 1 staff and external public health stakeholders. Exercises are for the purpose of evaluating public health capacity (knowledge, skills, functions, and resources) applicable to preparedness, response, and recovery to a disaster. In coordination with the Preparedness and Response Program Manager, develops and implements policies and procedures for a public health emergency preparedness, response, and recovery exercise program in the region. effectiveness Works closely and effectively with DSHS PHR 1 program managers and supervisors, and other public health stakeholders to ensure an integrated exercise program is in place that effectively evaluates public health emergency response systems and results in meaningful outcomes that enhance integrated health and medical response and recovery capabilities at all jurisdictional levels. Works with local governmental authorities to establish exercise objectives and participants. Facilitates pre-exercise planning meetings, workshops, and other events with exercise stakeholders. Researches, plans, develops, prepares, target audience-appropriate, Department of Homeland Security Exercise and Evaluation Program (HSEEP)-compliant exercises specifically designed to identify regional gaps in preparedness and response capabilities. Ensures and verifies exercises are in compliance with policies, protocols, and grant requirements. Assigns participant roles and responsibilities for participation, control, and evaluation of exercises. Markets and conducts exercises. Coordinates and conducts exercise hotwashes with exercise participants and local governmental authorities to evaluate results of exercises, compiles generated data and produces After-Action Reports (AARs). In coordination/collaboration with internal and external stakeholders, develops internal/regional improvement plans to address gaps identified in AARs. Plans, designs, and develops methods for the assessment and evaluation of program-provided exercises. Perform cost analyses reports for proposed exercises. Prepare and propose exercise-related budgets, for presentation to the program manager. May manage contracts for exercise services including development of scope of work, locating a vendor, tracking contractor progress. PUBLIC HEALTH LIAISON (15%) Works with assigned counties serving as a liaison between the Department of State Health Services Preparedness and Response (PAR) Program. Advises local city and county elected officials and other key contacts in assigned counties in development and implementation local disaster response plans, with a particular focus on issues related to public health and medical issues. Works with assigned counties and communities to prepare residents to respond in a natural or man-made disaster. Provides/facilitates public health services within assigned counties and other counties/jurisdictions in the region as needed/directed. Markets the DSHS PHR 1 Preparedness and Response program's services within assigned counties. Guides/aids other PAR staff in their assigned counties as requested and/or needed. ADMINISTRATIVE (15%) In coordination and collaboration with the DSHS PHR 1 Preparedness and Response Planner, the DSHS PHR 1 Medical Counter Measures Coordinator, and the DSHS Preparedness and Response Manager, performs advanced administrative and technical work within the program and region. This position: Assists in evaluation of the program's operational guidelines and procedures to ensure the program is meeting regulations, policies and grant requirements. Assists in research, preparation, conducting and evaluating public health assessments within the region. Makes presentations to community organizations, other governmental agencies, and professional groups to improve understanding and support for public health. ALL HAZARDS RESPONSE (10%) Serves within the DSHS Region 1 regional incident command structure (ICS) in the event of a natural or man-made disaster. Assumes a General Staff position within the DSHS PHR 1 Regional Medical Operations Center (RHMOC). Role may include, but are not limited to: Planning Chief, Logistics Chief, Operations Chief or Safety Officer. May serve/deploy as a DSHS Region 1 representative to the Disaster District Committee (DDC) during disaster response activations. May deploy to an affected jurisdiction within the region, or to another public health region to assist with emergency response and recovery efforts. OTHER DUTIES (5%) Other duties as assigned include, but are not limited to . click apply for full job details
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
CenterWell Home Health
Kenansville, North Carolina
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment, if applicable. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment, if applicable. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,900 - $56,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,900 - $56,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
04/18/2024
Full time
Become a part of our caring community and help us put health first The Care Management Support Assistant 3 contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Management Support Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Care Management Support Assistant 3 Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. Use your skills to make an impact Required Qualifications Less than 2 years of demonstrated leadership experience 1 - 3 years of technical experience with knowledge of Microsoft Office Word, Excel, Outlook Administration support experience in a healthcare industry with familiarity with care and well-being resources Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Associate or Bachelor's Degree in Business or a related field 2 or more years of demonstrated leadership experience Experience with Microsoft Access Additional Information Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $37,200 - $51,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work from home 2 days a week. The actual onsite days are settled between each employee and their manager. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future insurance sales and customer service opportunities in 2024. We have various schedules ranging from 9:30am CST to 7:00pm CST with two consecutive days off. These roles include a shift differential of 15% for hours worked after 6:00pm CST and any hours worked on Saturday or Sunday. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 8:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $46,135 - $48,635. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/11/2024
Full time
Why USAA? Let's do something that really matters. We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We're looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special! It is all about learning and growing. Our Insurance Customer Service role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work from home 2 days a week. The actual onsite days are settled between each employee and their manager. The Opportunity We are currently seeking dedicated professionals to work in our Phoenix office for future insurance sales and customer service opportunities in 2024. We have various schedules ranging from 9:30am CST to 7:00pm CST with two consecutive days off. These roles include a shift differential of 15% for hours worked after 6:00pm CST and any hours worked on Saturday or Sunday. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Facilitate the Property & Casualty member experience by handling inbound and outbound phone calls, emails, or other contacts from members. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional customer service for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 8:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $46,135 - $48,635. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Relocation assistance is not available for this position. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Johns Hopkins University & Medicine - Development and Alumni Relations
Curtis Bay, Maryland
Overview: An expansive frontline role that touches all corners of the institution, the Associate Director of Development, Regional Programs, is exposed to the broadest possible array of constituencies and fundraising types at Johns Hopkins. Responsible for developing and maintaining a productive major gift portfolio of prospects and donors located in a diverse territory comprised of Mid-Atlantic, Midwestern, and Mountain states, the Associate Director will build productive, meaningful relationships using in-person and virtual engagement strategies, often in partnership with colleagues from across the organization. Working with these colleagues, and with Johns Hopkins academic and administrative leadership as needed, the Associate Director will identify and qualify potential supporters, and develop cultivation strategies that result in successful solicitations and closures at all levels, with a particular focus on the $100,000 to $1M range. Team Description: Regional Programs is a centrally-positioned team of frontline fundraisers within Development and Alumni Relations charged with representing the breadth of Johns Hopkins University and Medicine to alumni, grateful patients, parents, and friends in prescribed regions across the country. The team is comprised of a director, to which this position reports, as well as two additional major gift officers, two assistant directors of development, and two coordinators. Primary Duties and Responsibilities: Strategize with the Director of Development, Regional Programs to plan development activities in and frequent travel to the assigned territory, resulting in an annual work plan with major and annual giving targets; Design and implement development strategies to build a portfolio of approximately 130 individuals, involving relevant colleagues where necessary; Complete approximately 150 in-person and virtual donor visits each fiscal year; Solicit approximately 6-10 major gifts each fiscal year; Solicit 30+ annual gifts each fiscal year, and assist in driving Homewood Undergraduate Alumni participation in partnership with the Krieger, Whiting, and The Hopkins Fund development teams; Develop annual stewardship plans for donors with lifetime giving of $100,000 or more in the assigned portfolio, as needed; Develop and maintain strong, trust-based partnerships with colleagues across the institution; Learn and actively refresh knowledge of school/divisional/departmental collaborative partnerships, priorities, and shared goals; Engage in team-wide activities, knowledge-sharing, and supportive dialogue; Represent Regional Programs and Central Fundraising in Development and Alumni Relations activities, on committees, and at institution-wide programming where appropriate; Leverage the Regional Programs pipeline, and utilize ALADIN database and related systems to analyze data at a high level, identify prospects, demonstrate activity, and track progress; Develop a training plan that leverages institutional sessions, groups, events, and volunteer experiences - and pursue professional development opportunities as needed. Minimum Qualifications: Bachelor's degree. Three years of related experience, with one year professional experience. Preferred Qualifications: Demonstrated success in frontline fundraising, building relationships, and engaging constituents, preferably in an institution of higher education or academic medical center, is preferred. Fast-paced, highly variable, and entrepreneurial, this role is best suited for an individual with deft interpersonal and communication skills, collaborative instincts, high adaptability and creativity, intellectual curiosity, and an interest in advancing the mission of one of the world's great research universities and academic medical centers. Johns Hopkins Development and Alumni Relations (DAR) is committed to dialogue, education, support, and action to build a diverse and inclusive environment that recognizes, values, and welcomes all. Classified Title: Development Officer Working Title: Associate Director of Development, Regional Programs Role/Level/Range: ATP/04/PD Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: -Regional Program Personnel area: University Administration The successful candidate(s) for this position will be subject to a pre-employment background check. If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at . For TTY users, call via Maryland Relay or dial 711. Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled. EEO is the Law Learn more: Homewood Campus
01/30/2022
Full time
Overview: An expansive frontline role that touches all corners of the institution, the Associate Director of Development, Regional Programs, is exposed to the broadest possible array of constituencies and fundraising types at Johns Hopkins. Responsible for developing and maintaining a productive major gift portfolio of prospects and donors located in a diverse territory comprised of Mid-Atlantic, Midwestern, and Mountain states, the Associate Director will build productive, meaningful relationships using in-person and virtual engagement strategies, often in partnership with colleagues from across the organization. Working with these colleagues, and with Johns Hopkins academic and administrative leadership as needed, the Associate Director will identify and qualify potential supporters, and develop cultivation strategies that result in successful solicitations and closures at all levels, with a particular focus on the $100,000 to $1M range. Team Description: Regional Programs is a centrally-positioned team of frontline fundraisers within Development and Alumni Relations charged with representing the breadth of Johns Hopkins University and Medicine to alumni, grateful patients, parents, and friends in prescribed regions across the country. The team is comprised of a director, to which this position reports, as well as two additional major gift officers, two assistant directors of development, and two coordinators. Primary Duties and Responsibilities: Strategize with the Director of Development, Regional Programs to plan development activities in and frequent travel to the assigned territory, resulting in an annual work plan with major and annual giving targets; Design and implement development strategies to build a portfolio of approximately 130 individuals, involving relevant colleagues where necessary; Complete approximately 150 in-person and virtual donor visits each fiscal year; Solicit approximately 6-10 major gifts each fiscal year; Solicit 30+ annual gifts each fiscal year, and assist in driving Homewood Undergraduate Alumni participation in partnership with the Krieger, Whiting, and The Hopkins Fund development teams; Develop annual stewardship plans for donors with lifetime giving of $100,000 or more in the assigned portfolio, as needed; Develop and maintain strong, trust-based partnerships with colleagues across the institution; Learn and actively refresh knowledge of school/divisional/departmental collaborative partnerships, priorities, and shared goals; Engage in team-wide activities, knowledge-sharing, and supportive dialogue; Represent Regional Programs and Central Fundraising in Development and Alumni Relations activities, on committees, and at institution-wide programming where appropriate; Leverage the Regional Programs pipeline, and utilize ALADIN database and related systems to analyze data at a high level, identify prospects, demonstrate activity, and track progress; Develop a training plan that leverages institutional sessions, groups, events, and volunteer experiences - and pursue professional development opportunities as needed. Minimum Qualifications: Bachelor's degree. Three years of related experience, with one year professional experience. Preferred Qualifications: Demonstrated success in frontline fundraising, building relationships, and engaging constituents, preferably in an institution of higher education or academic medical center, is preferred. Fast-paced, highly variable, and entrepreneurial, this role is best suited for an individual with deft interpersonal and communication skills, collaborative instincts, high adaptability and creativity, intellectual curiosity, and an interest in advancing the mission of one of the world's great research universities and academic medical centers. Johns Hopkins Development and Alumni Relations (DAR) is committed to dialogue, education, support, and action to build a diverse and inclusive environment that recognizes, values, and welcomes all. Classified Title: Development Officer Working Title: Associate Director of Development, Regional Programs Role/Level/Range: ATP/04/PD Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: M-F 8:30 am - 5:00 pm Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: -Regional Program Personnel area: University Administration The successful candidate(s) for this position will be subject to a pre-employment background check. If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at . For TTY users, call via Maryland Relay or dial 711. Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit and all other JHU applicants should visit The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled. EEO is the Law Learn more: Homewood Campus
Christ Presbyterian Church | Nashville
Nashville, Tennessee
POSITION PURPOSE: To ensure the care process is handled comprehensively from first need to resolution, and the church community is well cared for and resourced around all aspects of potential care needs that may arise. POSITION HELD BY: Open SUPERVISES: None DIRECT REPORT: Senior Director of Ministry, Old Hickory Blvd. Universal / All Staff Responsibilities: Worship ● Contribute to an ongoing increase of non-churched Nashville residents into Christ Presbyterian corporate worship services. ● Shepherd Christ Presbyterian members and attendees to increase the frequency of their Sunday worship attendance and engagement. ● Contribute to increased engagement of members and regular attendees in private worship involving near-daily Bible reading and prayer. Connect ● Contribute to increased numbers and percentages of members/regular attendees who actively "befriend and bring in" people who don't have a church. ● Involvement in Learning Groups, Connect Groups, and CPC Ministry Teams are to be especially emphasized. Serve ● Contribute to the increase of regular member/attendee involvement and volunteerism in the church, especially on Sunday mornings and within your ministry area-strengthening CPC as a "staff led, volunteer run" church. ● Help all members/attendees under your influence engage meaningfully and enthusiastically in CPC parties, outreach initiatives, etc. ● Through regular recruiting, equipping, and support, contribute to the continual growth of CPC's volunteer servant pool-always aiming to "turn strangers into friends, friends into family, and family into empowered servants and leaders." Position Specific Responsibilities: ● Track care cases when they arise and ensure they are getting the resources they need for exceptional care through the church and beyond. ● Help in shepherding and training the volunteers who support the care team needs (including the diaconate) ● Support the Pastor of Care (or other male Pastors as needed) in care situations that may arise where a woman's support and perspective is needed in the counseling session ● Coordinate other women in the congregation that may be called upon to assist our pastors with counseling situations that need a female presence ● Assist the Care Coordinator with new member joining days, CPC101, and baptism coordination as needed ● Manage the Benevolence process from intake request to final check request submission ● Monitor the requests and manage repeat requesters to best exemplify the goals of "When Helping Hurts" to avoid enabling ● Handle emergency needs in real time such as electricity being cut off ● Manage the requests that should go to the larger committee ● Ensure all appropriate back up documentation is submitted with each benevolence request ● Systematically evaluate our walk-in process to ensure it is meeting the needs of the church and community that we serve ● Manage the entire process of collecting data and updating the Care Dashboard. This includes, but is not limited to verifying the correct number of Care Mentors being utilized, breakout of the top spending categories of the department, and benevolence spend analysis ● Responsible for program execution of the Care Team which includes: ● Facilitate the weekly Care Team meeting with the Pastor of Care/Chaplain. ● Run point on Care needs in real time as we are made aware of situations as they develop. ● Dispatch team members in appropriate ways and attach them to specific cases based on both needs and the Care Team member's gift mix. ● Have awareness of all cases to link the various arms of care, especially helpful when financial help is involved. ________________________________________________________________________ QUALIFICATIONS AND REQUIREMENTS: Education ● Bachelor's degree Experience ● 5 years of administrative office experience preferred ● Work in a nonprofit or church setting valued ● Experience in counseling strongly preferred Skills and Abilities ● Excellent time management and prioritization skills ● Strong organizational skills with attention to detail ● Strong written and interpersonal communication skills ● Customer service oriented ● Self-motivated, but with the ability to work in a team environment Requirements ● All employees must commit to performing their duties in accordance with the stated mission and purpose of the church, CPC Policies and Procedures Manual, CPC101, and the Westminster Confession of Faith. All employees must be evangelical Christians and active church members. ● Membership at Christ Presbyterian Church is required
09/22/2021
Full time
POSITION PURPOSE: To ensure the care process is handled comprehensively from first need to resolution, and the church community is well cared for and resourced around all aspects of potential care needs that may arise. POSITION HELD BY: Open SUPERVISES: None DIRECT REPORT: Senior Director of Ministry, Old Hickory Blvd. Universal / All Staff Responsibilities: Worship ● Contribute to an ongoing increase of non-churched Nashville residents into Christ Presbyterian corporate worship services. ● Shepherd Christ Presbyterian members and attendees to increase the frequency of their Sunday worship attendance and engagement. ● Contribute to increased engagement of members and regular attendees in private worship involving near-daily Bible reading and prayer. Connect ● Contribute to increased numbers and percentages of members/regular attendees who actively "befriend and bring in" people who don't have a church. ● Involvement in Learning Groups, Connect Groups, and CPC Ministry Teams are to be especially emphasized. Serve ● Contribute to the increase of regular member/attendee involvement and volunteerism in the church, especially on Sunday mornings and within your ministry area-strengthening CPC as a "staff led, volunteer run" church. ● Help all members/attendees under your influence engage meaningfully and enthusiastically in CPC parties, outreach initiatives, etc. ● Through regular recruiting, equipping, and support, contribute to the continual growth of CPC's volunteer servant pool-always aiming to "turn strangers into friends, friends into family, and family into empowered servants and leaders." Position Specific Responsibilities: ● Track care cases when they arise and ensure they are getting the resources they need for exceptional care through the church and beyond. ● Help in shepherding and training the volunteers who support the care team needs (including the diaconate) ● Support the Pastor of Care (or other male Pastors as needed) in care situations that may arise where a woman's support and perspective is needed in the counseling session ● Coordinate other women in the congregation that may be called upon to assist our pastors with counseling situations that need a female presence ● Assist the Care Coordinator with new member joining days, CPC101, and baptism coordination as needed ● Manage the Benevolence process from intake request to final check request submission ● Monitor the requests and manage repeat requesters to best exemplify the goals of "When Helping Hurts" to avoid enabling ● Handle emergency needs in real time such as electricity being cut off ● Manage the requests that should go to the larger committee ● Ensure all appropriate back up documentation is submitted with each benevolence request ● Systematically evaluate our walk-in process to ensure it is meeting the needs of the church and community that we serve ● Manage the entire process of collecting data and updating the Care Dashboard. This includes, but is not limited to verifying the correct number of Care Mentors being utilized, breakout of the top spending categories of the department, and benevolence spend analysis ● Responsible for program execution of the Care Team which includes: ● Facilitate the weekly Care Team meeting with the Pastor of Care/Chaplain. ● Run point on Care needs in real time as we are made aware of situations as they develop. ● Dispatch team members in appropriate ways and attach them to specific cases based on both needs and the Care Team member's gift mix. ● Have awareness of all cases to link the various arms of care, especially helpful when financial help is involved. ________________________________________________________________________ QUALIFICATIONS AND REQUIREMENTS: Education ● Bachelor's degree Experience ● 5 years of administrative office experience preferred ● Work in a nonprofit or church setting valued ● Experience in counseling strongly preferred Skills and Abilities ● Excellent time management and prioritization skills ● Strong organizational skills with attention to detail ● Strong written and interpersonal communication skills ● Customer service oriented ● Self-motivated, but with the ability to work in a team environment Requirements ● All employees must commit to performing their duties in accordance with the stated mission and purpose of the church, CPC Policies and Procedures Manual, CPC101, and the Westminster Confession of Faith. All employees must be evangelical Christians and active church members. ● Membership at Christ Presbyterian Church is required
Company Overview Manages recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines. Tracks, evaluates and reports Hospice Volunteer hours and jobs performed to Administrator at specified intervals. Develops and participates in community outreach and education projects. Memorial White Rose Hospice, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Essential Functions Directs and documents an on-going recruiting effort to increase volunteer participation. Plans, conducts, and maintains records for volunteer training classes. Screens all potential volunteers Assures that the program meets the standards set by regulatory or certification bodies regarding the participation of volunteers. Participates in the QAPI program and processes. Assigns volunteers to appropriate activities. Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor. Provides direction for the solving of problems involving volunteers. Submits timely reports to the Director of Patient Services regarding volunteer activities and levels of participation. Submits timely reports to the Administrator and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours. Maintains personnel file, completes assigned competencies through LHC Connect and attends in-services if applicable. Designs and implements on-going continuing education programs for volunteers. Directs, screens and coordinates services or items donated from the community. Designs volunteer appreciation activities or programs. Participates in planning and coordinating hospice presentations to community groups. Serves on committees and task forces as requested by the Director of Clinical Services or Administrator. Administers annual evaluations to Hospice Volunteers Functions as a preceptor for new hires All other duties as assigned. Education & Experience Experience Requirements Experience in working with people Skill Requirements Excellent writing and presentation skills Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
09/19/2021
Full time
Company Overview Manages recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines. Tracks, evaluates and reports Hospice Volunteer hours and jobs performed to Administrator at specified intervals. Develops and participates in community outreach and education projects. Memorial White Rose Hospice, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Essential Functions Directs and documents an on-going recruiting effort to increase volunteer participation. Plans, conducts, and maintains records for volunteer training classes. Screens all potential volunteers Assures that the program meets the standards set by regulatory or certification bodies regarding the participation of volunteers. Participates in the QAPI program and processes. Assigns volunteers to appropriate activities. Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor. Provides direction for the solving of problems involving volunteers. Submits timely reports to the Director of Patient Services regarding volunteer activities and levels of participation. Submits timely reports to the Administrator and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours. Maintains personnel file, completes assigned competencies through LHC Connect and attends in-services if applicable. Designs and implements on-going continuing education programs for volunteers. Directs, screens and coordinates services or items donated from the community. Designs volunteer appreciation activities or programs. Participates in planning and coordinating hospice presentations to community groups. Serves on committees and task forces as requested by the Director of Clinical Services or Administrator. Administers annual evaluations to Hospice Volunteers Functions as a preceptor for new hires All other duties as assigned. Education & Experience Experience Requirements Experience in working with people Skill Requirements Excellent writing and presentation skills Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
Company Overview Manages recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines. Tracks, evaluates and reports Hospice Volunteer hours and jobs performed to Administrator at specified intervals. Develops and participates in community outreach and education projects. Heart N Home Hospice, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Essential Functions Directs and documents an on-going recruiting effort to increase volunteer participation. Plans, conducts, and maintains records for volunteer training classes. Screens all potential volunteers Assures that the program meets the standards set by regulatory or certification bodies regarding the participation of volunteers. Participates in the QAPI program and processes. Assigns volunteers to appropriate activities. Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor. Provides direction for the solving of problems involving volunteers. Submits timely reports to the Director of Patient Services regarding volunteer activities and levels of participation. Submits timely reports to the Administrator and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours. Maintains personnel file, completes assigned competencies through LHC Connect and attends in-services if applicable. Designs and implements on-going continuing education programs for volunteers. Directs, screens and coordinates services or items donated from the community. Designs volunteer appreciation activities or programs. Participates in planning and coordinating hospice presentations to community groups. Serves on committees and task forces as requested by the Director of Clinical Services or Administrator. Administers annual evaluations to Hospice Volunteers Functions as a preceptor for new hires All other duties as assigned. Education & Experience Experience Requirements Experience in working with people Skill Requirements Excellent writing and presentation skills Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
09/18/2021
Full time
Company Overview Manages recruitment, training, on-going education, and assignments for Hospice Volunteers according to regulatory and state guidelines. Tracks, evaluates and reports Hospice Volunteer hours and jobs performed to Administrator at specified intervals. Develops and participates in community outreach and education projects. Heart N Home Hospice, a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Essential Functions Directs and documents an on-going recruiting effort to increase volunteer participation. Plans, conducts, and maintains records for volunteer training classes. Screens all potential volunteers Assures that the program meets the standards set by regulatory or certification bodies regarding the participation of volunteers. Participates in the QAPI program and processes. Assigns volunteers to appropriate activities. Monitors reports from the volunteers and brings urgent items to the attention of the appropriate supervisor. Provides direction for the solving of problems involving volunteers. Submits timely reports to the Director of Patient Services regarding volunteer activities and levels of participation. Submits timely reports to the Administrator and Director of Clinical services regarding volunteer activities and levels of participation assuring compliance of 5% regulatory volunteer participation hours. Maintains personnel file, completes assigned competencies through LHC Connect and attends in-services if applicable. Designs and implements on-going continuing education programs for volunteers. Directs, screens and coordinates services or items donated from the community. Designs volunteer appreciation activities or programs. Participates in planning and coordinating hospice presentations to community groups. Serves on committees and task forces as requested by the Director of Clinical Services or Administrator. Administers annual evaluations to Hospice Volunteers Functions as a preceptor for new hires All other duties as assigned. Education & Experience Experience Requirements Experience in working with people Skill Requirements Excellent writing and presentation skills Current CPR certified, driver's license, valid vehicle insurance and access to a dependable vehicle, or public transportation.
Job Title: Douglas County Community Response Community Café Collaborative Associate Mission: To work across systems and community collaborations to promote child wellbeing, and provide a coordinated prevention system of services Vision: To inspire and mobilize a community response prevention system where children in Douglas County, Nebraska have a safe, quality family and community environment(s). Job Classification (Exempt or Non-exempt): Exempt Reports To: DCCR Chief Administrative Officer oversees the Community Café implementation in DCCR; Nebraska Children's Home Society oversee contract Job Summary: The Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. Duties typically include internal planning, recruiting, and onboarding volunteers as well as coordinating the administration of the Community Café program. These duties include but are not limited to the: ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, maintaining necessary paperwork and working with other DCCR groups as needed. Essential Duties and Responsibilities: 1. Under the direction of the DCCR Chief Administrative Officer (CAO), the Community Café Coordinator (CCC) will coordinate with the agency support staff and parents to plan Community Cafes. Event activities and meetings should be in alignment with the current DCCR Strategic Plan. 2. The CCC will oversee the implementation of the current Strategic Plan activities supported by or assigned with the current plan. 3. In coordination with the CAO, the CCC will plan and facilitate Community Café meetings including event planning and prepare for report outs to the CWCC Progress and Steering Committee. 4. In coordination with committee and work group leaders, the CAO will facilitate and plan meetings, action steps, monitor goals, review and monitor finances, and oversee reporting requirements. 5. In coordination with the CAO, the CCC will develop, implement, and ensure compliance of organizational policies in Community Café implementation and expansion. Organizational recommendations will be submitted to the Steering Committee. HR policies are under the jurisdiction of the Administrative Backbone Agency. 6. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide grant support, ensure that reporting requirements are met, oversee internal processes related to Community Cafés, family engagement and, provide additional assistance as needed. 7. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide content for social media, website, subject matter reporting, success stories and promotion of outreach efforts in communications for DCCR including the website. 8. The CCC may provide day-to-day management of volunteers compensated through the administrative Backbone Agency specifically for the work of Community Cafés including collecting time sheets, submissions for payment, and meeting coordination. 9. Should the DCCR need to find venues for Community Café meetings, training, outreach events, the CCC will procure food, coordinate food, agendas, minutes, reports, take pictures, compile success stories, obtain authorizations and prepare agreements for any dedicated resources, the CCC will obtain necessary authorizations through the CAO. Qualifications and Requirements: 1. Minimum education and experience: a. A bachelor's degree in Social Work, Administration or Human Services, Public Health, or other related field required; Master's Degree preferred b. Three to five (3-5) years' experience in community collaboration, program implementation, and volunteer coordination. c. Previous collaborative responsibilities with non-profit agencies. d. Previous experience in child welfare field or behavioral health field. 2. Knowledge, skills, and abilities: a. Experience working computers, emails, submitting reports, creating charts and fliers. b. Excellent presentation, verbal, and written communication skills. c. High level of initiative and energy. d. Knowledge of community resources, promotive and protective factors, primary prevention, trauma, and evidence-based practices. e. Must possess hospitality, facilitation, and conflict resolution skills. f. Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. These duties include but are not limited to the: g. ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, h. maintaining necessary paperwork and working with other DCCR groups as needed. i. Recognize problematic issues, visualize improvements, balance urgency with importance, desire win/win solutions, seek to understand and then be understood, and promote synergistic results. j. Identify problems and promote innovative solutions. k. Organize resources and processes. l. Must respect and maintain confidentiality. 3. Physical demands: a. Must be able to work flexible hours. b. Regularly required to walk, climb, sit, talk and hear. c. Must be able to operate office equipment. d. May occasionally lift objects up to 25 lbs. 4. Other: a. Must submit to a thorough criminal history background check. b. Must have access to a vehicle, possess a valid driver's license, and proof of insurance. c. Position may involve some travel, primarily within the state. Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Salary: $25,000 - 26,000/year How to Apply Interested candidates should visit , locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration. Questions? Please contact Deborah Dancer at or at 3549 Fontenelle Blvd, Omaha, Nebraska 68104
09/18/2021
Full time
Job Title: Douglas County Community Response Community Café Collaborative Associate Mission: To work across systems and community collaborations to promote child wellbeing, and provide a coordinated prevention system of services Vision: To inspire and mobilize a community response prevention system where children in Douglas County, Nebraska have a safe, quality family and community environment(s). Job Classification (Exempt or Non-exempt): Exempt Reports To: DCCR Chief Administrative Officer oversees the Community Café implementation in DCCR; Nebraska Children's Home Society oversee contract Job Summary: The Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. Duties typically include internal planning, recruiting, and onboarding volunteers as well as coordinating the administration of the Community Café program. These duties include but are not limited to the: ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, maintaining necessary paperwork and working with other DCCR groups as needed. Essential Duties and Responsibilities: 1. Under the direction of the DCCR Chief Administrative Officer (CAO), the Community Café Coordinator (CCC) will coordinate with the agency support staff and parents to plan Community Cafes. Event activities and meetings should be in alignment with the current DCCR Strategic Plan. 2. The CCC will oversee the implementation of the current Strategic Plan activities supported by or assigned with the current plan. 3. In coordination with the CAO, the CCC will plan and facilitate Community Café meetings including event planning and prepare for report outs to the CWCC Progress and Steering Committee. 4. In coordination with committee and work group leaders, the CAO will facilitate and plan meetings, action steps, monitor goals, review and monitor finances, and oversee reporting requirements. 5. In coordination with the CAO, the CCC will develop, implement, and ensure compliance of organizational policies in Community Café implementation and expansion. Organizational recommendations will be submitted to the Steering Committee. HR policies are under the jurisdiction of the Administrative Backbone Agency. 6. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide grant support, ensure that reporting requirements are met, oversee internal processes related to Community Cafés, family engagement and, provide additional assistance as needed. 7. In coordination with the appropriate committees, work groups, and critical partners, the CCC will provide content for social media, website, subject matter reporting, success stories and promotion of outreach efforts in communications for DCCR including the website. 8. The CCC may provide day-to-day management of volunteers compensated through the administrative Backbone Agency specifically for the work of Community Cafés including collecting time sheets, submissions for payment, and meeting coordination. 9. Should the DCCR need to find venues for Community Café meetings, training, outreach events, the CCC will procure food, coordinate food, agendas, minutes, reports, take pictures, compile success stories, obtain authorizations and prepare agreements for any dedicated resources, the CCC will obtain necessary authorizations through the CAO. Qualifications and Requirements: 1. Minimum education and experience: a. A bachelor's degree in Social Work, Administration or Human Services, Public Health, or other related field required; Master's Degree preferred b. Three to five (3-5) years' experience in community collaboration, program implementation, and volunteer coordination. c. Previous collaborative responsibilities with non-profit agencies. d. Previous experience in child welfare field or behavioral health field. 2. Knowledge, skills, and abilities: a. Experience working computers, emails, submitting reports, creating charts and fliers. b. Excellent presentation, verbal, and written communication skills. c. High level of initiative and energy. d. Knowledge of community resources, promotive and protective factors, primary prevention, trauma, and evidence-based practices. e. Must possess hospitality, facilitation, and conflict resolution skills. f. Contractee shall be responsible for the duties necessary to support and continue the growth of the community cafes in Douglas County. These duties include but are not limited to the: g. ongoing support of and relationship building with current and future community café parent hosts, recruiting of new parent hosts, managing the arrangements and supplies for all community café meetings, developing and maintaining relationships with community partners, h. maintaining necessary paperwork and working with other DCCR groups as needed. i. Recognize problematic issues, visualize improvements, balance urgency with importance, desire win/win solutions, seek to understand and then be understood, and promote synergistic results. j. Identify problems and promote innovative solutions. k. Organize resources and processes. l. Must respect and maintain confidentiality. 3. Physical demands: a. Must be able to work flexible hours. b. Regularly required to walk, climb, sit, talk and hear. c. Must be able to operate office equipment. d. May occasionally lift objects up to 25 lbs. 4. Other: a. Must submit to a thorough criminal history background check. b. Must have access to a vehicle, possess a valid driver's license, and proof of insurance. c. Position may involve some travel, primarily within the state. Note: The physical demands and work environment characteristics described above are representative of those that will be encountered by a person performing the essential duties and responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Salary: $25,000 - 26,000/year How to Apply Interested candidates should visit , locate this position, and click on "Apply Now" beneath the job description to complete the online application form. The application must be completed in full and submitted by the specified closing date for consideration. Questions? Please contact Deborah Dancer at or at 3549 Fontenelle Blvd, Omaha, Nebraska 68104
University Enterprises, Inc.
Sacramento, California
University Enterprises Inc. (UEI) is seeking a Coordinator of Marketing Strategy and Outreach for The WELL at Sac State. Union Well Inc. is an auxiliary of California State University, Sacramento and is a California 501(c)3 not-for-profit corporation. The corporation consists of the facility operations and programs of two buildings: The WELL (Recreation & Wellness Center) and The University Union. The WELL, totaling approximately 150,000 square feet, houses three fitness studios, a cardio suite, two fitness floors, a multi-activity court, four basketball courts, a rock climbing wall, four racquetball courts, an indoor running track, locker rooms, and conference center. The WELL is also home to Student Health and Counseling Services. The University Union facility, totaling approximately 220,000 square feet, currently houses food service operations, retail operations, multiple meeting and conference spaces, Associated Students, Inc., Student Organizations and Leadership offices, Women's Resource Center, PRIDE Center, KSSU Student Radio, Public Information Desk, Games Room, Union Gallery, Terminal Lounge (music/video digital media), Student Computer Lounge, Meditation Room, computer and printer workstations throughout the building, a University Police Service Center, and various open lounge spaces. The facilities provide services to over 31,000 students, as well as faculty and staff on campus. Visit The WELL and Union WELL Inc. websites to learn more. UEI offers an excellent benefits package which includes: • Participation in CalPERS Retirement Program • Paid Vacation Time - starting at 6.66 hours accrued/month • Paid Sick Time - 8 hours accrued/month • Paid Holidays - 13 paid holidays per year including paid time off the week between Christmas Day and New Year's Day as the CSUS campus is closed and one personal day. • Excellent medical benefits - 100% employer paid medical & dental for employee-only coverage and low cost for family coverage Apply by 9/24/2021. Pay Rate: $3,613 - $5,420 per month Position Overview: The Coordinator of Marketing Strategy and Outreach is responsible for The WELL's comprehensive marketing plan and facilitating campus outreach strategies. The marketing plan will ensure innovative, effective, and relevant strategies utilizing print, digital and engagement strategies to meet the changing needs of the Sacramento State community. The Coordinator of Marketing Strategy and Outreach will review and implement marketing goals, analytics, best practices and be responsible for The WELL's brand management. In addition, the position will assist with the creation and management of the strategic plan and budget for all operations within related areas of management including marketing; monitoring expenses; and working with all WELL full time staff, and student staff to promote a positive membership experience and ensure the integrity of The WELL and the Union WELL Inc. brand. This position reports to, and receives direction from, the Assistant Director of Member Services and Operations. The Coordinator of Marketing Strategy and Outreach will supervise all marketing personnel, to include part-time staff, interns, student assistants, casual employees, and volunteers. Duties & Responsibilities: • Coordinates comprehensive marketing campaigns for all WELL programs and services. Responsible for promoting all WELL programs and services utilizing various channels including but not limited to digital and print media, email, and facility/campus advertisements. • Creates, leads, and schedules a staff of marketing and outreach student part-time employees using high quality processes including hiring, training, development, and evaluation. • Coordinates, edits, and manages all social media related content. Recommends appropriate social media tools, sites, and applications. Manages social media campaigns and day-to-day activities and correspondence. • Develops, plans, and implements creative digital programs, campaigns, and content that increases user engagement and grows interaction and followers. • Maintains departmental website for accurate, timely, and visually aesthetic information. • Oversees the collection, compilation, and analysis of online activity data; develops, writes, and presents comprehensive statistical and narrative reports. • Leverages market insight to better understand students, faculty, and staff in order to represent the voice of the user. • Oversees internal account operations and brand integrity across all relevant digital media platforms and develops applicable high-quality materials. • Supports and maintains a comprehensive working relationship with Union WELL Inc. design team in order to create effective and collaborative marketing campaigns. • Coordinates meetings with all WELL staff in order to gather daily updates on fitness programs, intramural sports, climbing programs, special events, open recreation, facility reservations, business office updates, and any other relevant building data. • Responsible for developing innovative and efficient procedures, staff trainings, and accurate and timely communication strategies that ensure a positive member experience. • Coordinates staff and materials for campus-wide tabling events, including but not limited to internal outreach, Orientation, Homecoming, Hornet Weeks of Welcome, and commencement events. • Works with the Assistant Director of Member Services and Operations and all WELL staff when collaborating with other campus departments and divisions in conducting information sessions, workshops, and activities regarding WELL membership and other opportunities. • Supports and maintains a sound working relationship with campus communication and outreach partners in order to create a dynamic and fully collaborative Sacramento State experience. • Assists with creating and updating the strategic plan within marketing by providing data, staff and customer input, and communication and outreach strategies. • Assists with the creation and management of an annual budget for all operations within related areas of management including marketing and outreach. • Other job related duties as assigned. Minimum Qualifications: • Bachelor's Degree in Business Management, Communications, Public Relations, Marketing, Public Administration, Sports and/or Recreation Management, or a closely related field or equivalent combination of education and/or work experience. • Demonstrated supervisory or management experience, including but not limited to selecting, training, coordinating, and evaluating a diverse work force. • Demonstrated substantial experience in marketing and managing social media platforms in a work setting. • Demonstrated experience in the collection, compilation, and analysis of marketing data. • Demonstrated experience utilizing social media management and email management software such as Sprout, Later, Hootsuite, Mailchimp, constant contact or closely related solutions. • Knowledge of budgeting. • Ability to direct management goals, to facilitate change and to create and implement innovative programs. • Demonstrated experience working with personal computer software applications including word-processing, spreadsheet, presentation, internet, and email software, such as the programs in the Microsoft Office Suite. • Excellent verbal and written communication skills. • Ability to compile, prepare, write, and review reports. • Strong problem solving skills. • Demonstrated ability to perform duties in a dynamic work environment and to establish and maintain effective working relationships with a variety of staff and the surrounding community. • Must be able to work evening and weekends based on program demands. • Must acquire CPR/AED and First Aid certification within three (3) months of employment. Certification must be kept current. • Must pass a background check, which may include fingerprinting. Must continue to meet the established standards. Preferred Qualifications: • Master's Degree in Business Management, Communications, Public Relations, Marketing, Public Administration, Higher Education, Sports and/or Recreation Management, or a closely related field. • Progressively responsible experience working in a college or university environment, such as a Student Union or Recreation Center. • Demonstrated progressively responsible experience in marketing or communications for a recreation center, gym, or private health club. • Experience working in a large, non-profit corporation. • Demonstrated experience in utilizing Adobe Creative Cloud for graphic design, video editing, web development, and photography. recblid um0tqsm1yaz8himlle46oa9fd2458q
09/15/2021
Full time
University Enterprises Inc. (UEI) is seeking a Coordinator of Marketing Strategy and Outreach for The WELL at Sac State. Union Well Inc. is an auxiliary of California State University, Sacramento and is a California 501(c)3 not-for-profit corporation. The corporation consists of the facility operations and programs of two buildings: The WELL (Recreation & Wellness Center) and The University Union. The WELL, totaling approximately 150,000 square feet, houses three fitness studios, a cardio suite, two fitness floors, a multi-activity court, four basketball courts, a rock climbing wall, four racquetball courts, an indoor running track, locker rooms, and conference center. The WELL is also home to Student Health and Counseling Services. The University Union facility, totaling approximately 220,000 square feet, currently houses food service operations, retail operations, multiple meeting and conference spaces, Associated Students, Inc., Student Organizations and Leadership offices, Women's Resource Center, PRIDE Center, KSSU Student Radio, Public Information Desk, Games Room, Union Gallery, Terminal Lounge (music/video digital media), Student Computer Lounge, Meditation Room, computer and printer workstations throughout the building, a University Police Service Center, and various open lounge spaces. The facilities provide services to over 31,000 students, as well as faculty and staff on campus. Visit The WELL and Union WELL Inc. websites to learn more. UEI offers an excellent benefits package which includes: • Participation in CalPERS Retirement Program • Paid Vacation Time - starting at 6.66 hours accrued/month • Paid Sick Time - 8 hours accrued/month • Paid Holidays - 13 paid holidays per year including paid time off the week between Christmas Day and New Year's Day as the CSUS campus is closed and one personal day. • Excellent medical benefits - 100% employer paid medical & dental for employee-only coverage and low cost for family coverage Apply by 9/24/2021. Pay Rate: $3,613 - $5,420 per month Position Overview: The Coordinator of Marketing Strategy and Outreach is responsible for The WELL's comprehensive marketing plan and facilitating campus outreach strategies. The marketing plan will ensure innovative, effective, and relevant strategies utilizing print, digital and engagement strategies to meet the changing needs of the Sacramento State community. The Coordinator of Marketing Strategy and Outreach will review and implement marketing goals, analytics, best practices and be responsible for The WELL's brand management. In addition, the position will assist with the creation and management of the strategic plan and budget for all operations within related areas of management including marketing; monitoring expenses; and working with all WELL full time staff, and student staff to promote a positive membership experience and ensure the integrity of The WELL and the Union WELL Inc. brand. This position reports to, and receives direction from, the Assistant Director of Member Services and Operations. The Coordinator of Marketing Strategy and Outreach will supervise all marketing personnel, to include part-time staff, interns, student assistants, casual employees, and volunteers. Duties & Responsibilities: • Coordinates comprehensive marketing campaigns for all WELL programs and services. Responsible for promoting all WELL programs and services utilizing various channels including but not limited to digital and print media, email, and facility/campus advertisements. • Creates, leads, and schedules a staff of marketing and outreach student part-time employees using high quality processes including hiring, training, development, and evaluation. • Coordinates, edits, and manages all social media related content. Recommends appropriate social media tools, sites, and applications. Manages social media campaigns and day-to-day activities and correspondence. • Develops, plans, and implements creative digital programs, campaigns, and content that increases user engagement and grows interaction and followers. • Maintains departmental website for accurate, timely, and visually aesthetic information. • Oversees the collection, compilation, and analysis of online activity data; develops, writes, and presents comprehensive statistical and narrative reports. • Leverages market insight to better understand students, faculty, and staff in order to represent the voice of the user. • Oversees internal account operations and brand integrity across all relevant digital media platforms and develops applicable high-quality materials. • Supports and maintains a comprehensive working relationship with Union WELL Inc. design team in order to create effective and collaborative marketing campaigns. • Coordinates meetings with all WELL staff in order to gather daily updates on fitness programs, intramural sports, climbing programs, special events, open recreation, facility reservations, business office updates, and any other relevant building data. • Responsible for developing innovative and efficient procedures, staff trainings, and accurate and timely communication strategies that ensure a positive member experience. • Coordinates staff and materials for campus-wide tabling events, including but not limited to internal outreach, Orientation, Homecoming, Hornet Weeks of Welcome, and commencement events. • Works with the Assistant Director of Member Services and Operations and all WELL staff when collaborating with other campus departments and divisions in conducting information sessions, workshops, and activities regarding WELL membership and other opportunities. • Supports and maintains a sound working relationship with campus communication and outreach partners in order to create a dynamic and fully collaborative Sacramento State experience. • Assists with creating and updating the strategic plan within marketing by providing data, staff and customer input, and communication and outreach strategies. • Assists with the creation and management of an annual budget for all operations within related areas of management including marketing and outreach. • Other job related duties as assigned. Minimum Qualifications: • Bachelor's Degree in Business Management, Communications, Public Relations, Marketing, Public Administration, Sports and/or Recreation Management, or a closely related field or equivalent combination of education and/or work experience. • Demonstrated supervisory or management experience, including but not limited to selecting, training, coordinating, and evaluating a diverse work force. • Demonstrated substantial experience in marketing and managing social media platforms in a work setting. • Demonstrated experience in the collection, compilation, and analysis of marketing data. • Demonstrated experience utilizing social media management and email management software such as Sprout, Later, Hootsuite, Mailchimp, constant contact or closely related solutions. • Knowledge of budgeting. • Ability to direct management goals, to facilitate change and to create and implement innovative programs. • Demonstrated experience working with personal computer software applications including word-processing, spreadsheet, presentation, internet, and email software, such as the programs in the Microsoft Office Suite. • Excellent verbal and written communication skills. • Ability to compile, prepare, write, and review reports. • Strong problem solving skills. • Demonstrated ability to perform duties in a dynamic work environment and to establish and maintain effective working relationships with a variety of staff and the surrounding community. • Must be able to work evening and weekends based on program demands. • Must acquire CPR/AED and First Aid certification within three (3) months of employment. Certification must be kept current. • Must pass a background check, which may include fingerprinting. Must continue to meet the established standards. Preferred Qualifications: • Master's Degree in Business Management, Communications, Public Relations, Marketing, Public Administration, Higher Education, Sports and/or Recreation Management, or a closely related field. • Progressively responsible experience working in a college or university environment, such as a Student Union or Recreation Center. • Demonstrated progressively responsible experience in marketing or communications for a recreation center, gym, or private health club. • Experience working in a large, non-profit corporation. • Demonstrated experience in utilizing Adobe Creative Cloud for graphic design, video editing, web development, and photography. recblid um0tqsm1yaz8himlle46oa9fd2458q
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This Landlord Engagement Specialist will work as a part of the housing search team working in collaboration with housing programs. These programs provide financial assistance and support services to individuals and families who are experiencing homeless and residing in Douglas, Sarpy and Pottawattamie Counties. This position will work to recruit and retain landlords and property managers to work with the supportive housing programs. This position is also responsible for partnering closely with Housing Advocates to identify appropriate housing options for program participants. This position requires some on call hours outside the traditional schedule. Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., plus on-call hours. Essential Duties and Responsibilities *Outreach to new landlords and property managers within the community to inform them of the programs and recruit prospective landlords *Facilitates a culture that encourages staff members to have a healthy view of landlords and their importance to our work. *Maintain regular contact with existing or previous landlords in order to keep eligibility information up to date and maintain positive working relationships *Maintain an updated database of all participating landlords and relevant property information and applicant eligibility criteria *Locate unit vacancies and maintain up to date database of available units on a daily basis, including ensuring that identified units meet the needs of program participants *Assist with matching units to participants who are searching for housing *Foster positive working relationships to increase retention of landlords through mediation, crisis resolution, utilization of mitigation funds and ongoing contact and collaboration. *Participate in ongoing quality improvement efforts, including administering landlord satisfaction surveys and compiling results *Participate in weekly team meetings to collaborate with the housing search team *Coordinate with PSH Case Managers to identity available units and landlords for new clients or existing clients seeking new housing, including maintaining weekly contact with staff and the PSH program coordinator and updating the client database. *Work with Housing Advocates and landlords to identify creative solutions to address housing needs of program participants *Process requests from staff and partner agencies for use of landlord mitigation funds. *Attend quarterly meetings with staff and partner agencies to review use of mitigation funds and landlord recruitment efforts. *Ensure required information is collected, entered into prescribed formats, and reported in a timely manner - as outlined by federal funding and internal reporting guidelines. Documentation includes, but is not limited to, documentation of all contacts and services. *Assist with conducting initial and annual inspections of housing units into which a program participant will be living as needed, including compliance with lead based paint requirements, fair market rent and rent reasonableness *Assist Housing Advocates and/or Case Managers as need with housing search as needed, including providing transportation, viewing units and assisting with the application/move-in processes *Work is completed in office space and community-based/non-traditional settings. Ensure safety and security measures for in-home/outreach services are followed. *Travel is required, included use of personal vehicle. May be required to transport clients as deemed necessary (limited to housing search or other relevant appointments). Is able to work both independently, with little supervision, and as a part of a team. Able to establish regularity and dependability in scheduling all appointments and accuracy in reports and statistics. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Abides by all specific program and Agency procedures, policies, and requirements. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. Is dependable and punctual regarding scheduling and attendance Able to evaluate program services and make recommendations. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. Work outside traditional hours may be required while on call. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS MINIMUM QUALIFICATIONS Associates Degree & 1-2 years experience (property management or real estate) OR Bachelor's Degree & no experience Valid Drivers License and acceptable driving record COMPETENCIES Communication - Clearly conveying and receiving messages to meet the needs of all, expressing oneself effectively, understanding underlying issues and adapting communication for the situation. Teamwork - Working cooperatively and productively with others to achieve results by actively participating in the team and involving other team members. Problem Solving & Judgment - Ability to assess options and implications in order to identify a solution by breaking down problems, recognizing basic and multiple relationships and can develop complex plans and/or analyses. Adaptability - Personal willingness and ability to work in and adapt to change, valuing the need for adaptability, demonstrating adaptability through adapting approach and strategy. Client Focus - Understanding and meeting or exceeding client needs through responsive client service and contributing to positive outcomes for the client, meeting long term client needs. Innovation Using original and creative thinking to make improvements and/or develop and initiate new approaches for own job/area as well as the organization and does things new to the organization. Relationship Building - Developing and maintaining win/win relationships and partnerships through establishing formal working relationships. Service Facilitation - Creates networks to ensure required services are delivered effectively, providing information as required. Organizational Awareness & Commitment - Understands the structure and culture of the organization and supports the organization's values, principles and goals; demonstrating an understanding of the organization beyond own workgroup and can anticipate and meet organizational needs. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT (Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
09/06/2021
Full time
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. SUMMARY DESCRIPTION OF WORK This Landlord Engagement Specialist will work as a part of the housing search team working in collaboration with housing programs. These programs provide financial assistance and support services to individuals and families who are experiencing homeless and residing in Douglas, Sarpy and Pottawattamie Counties. This position will work to recruit and retain landlords and property managers to work with the supportive housing programs. This position is also responsible for partnering closely with Housing Advocates to identify appropriate housing options for program participants. This position requires some on call hours outside the traditional schedule. Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., plus on-call hours. Essential Duties and Responsibilities *Outreach to new landlords and property managers within the community to inform them of the programs and recruit prospective landlords *Facilitates a culture that encourages staff members to have a healthy view of landlords and their importance to our work. *Maintain regular contact with existing or previous landlords in order to keep eligibility information up to date and maintain positive working relationships *Maintain an updated database of all participating landlords and relevant property information and applicant eligibility criteria *Locate unit vacancies and maintain up to date database of available units on a daily basis, including ensuring that identified units meet the needs of program participants *Assist with matching units to participants who are searching for housing *Foster positive working relationships to increase retention of landlords through mediation, crisis resolution, utilization of mitigation funds and ongoing contact and collaboration. *Participate in ongoing quality improvement efforts, including administering landlord satisfaction surveys and compiling results *Participate in weekly team meetings to collaborate with the housing search team *Coordinate with PSH Case Managers to identity available units and landlords for new clients or existing clients seeking new housing, including maintaining weekly contact with staff and the PSH program coordinator and updating the client database. *Work with Housing Advocates and landlords to identify creative solutions to address housing needs of program participants *Process requests from staff and partner agencies for use of landlord mitigation funds. *Attend quarterly meetings with staff and partner agencies to review use of mitigation funds and landlord recruitment efforts. *Ensure required information is collected, entered into prescribed formats, and reported in a timely manner - as outlined by federal funding and internal reporting guidelines. Documentation includes, but is not limited to, documentation of all contacts and services. *Assist with conducting initial and annual inspections of housing units into which a program participant will be living as needed, including compliance with lead based paint requirements, fair market rent and rent reasonableness *Assist Housing Advocates and/or Case Managers as need with housing search as needed, including providing transportation, viewing units and assisting with the application/move-in processes *Work is completed in office space and community-based/non-traditional settings. Ensure safety and security measures for in-home/outreach services are followed. *Travel is required, included use of personal vehicle. May be required to transport clients as deemed necessary (limited to housing search or other relevant appointments). Is able to work both independently, with little supervision, and as a part of a team. Able to establish regularity and dependability in scheduling all appointments and accuracy in reports and statistics. Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency. Abides by all specific program and Agency procedures, policies, and requirements. Cooperates and collaborates with program area staff, volunteers, and other Agency staff. Is dependable and punctual regarding scheduling and attendance Able to evaluate program services and make recommendations. Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media. Work outside traditional hours may be required while on call. Performs other program related duties as assigned. *DENOTES ESSENTIAL JOB FUNCTIONS MINIMUM QUALIFICATIONS Associates Degree & 1-2 years experience (property management or real estate) OR Bachelor's Degree & no experience Valid Drivers License and acceptable driving record COMPETENCIES Communication - Clearly conveying and receiving messages to meet the needs of all, expressing oneself effectively, understanding underlying issues and adapting communication for the situation. Teamwork - Working cooperatively and productively with others to achieve results by actively participating in the team and involving other team members. Problem Solving & Judgment - Ability to assess options and implications in order to identify a solution by breaking down problems, recognizing basic and multiple relationships and can develop complex plans and/or analyses. Adaptability - Personal willingness and ability to work in and adapt to change, valuing the need for adaptability, demonstrating adaptability through adapting approach and strategy. Client Focus - Understanding and meeting or exceeding client needs through responsive client service and contributing to positive outcomes for the client, meeting long term client needs. Innovation Using original and creative thinking to make improvements and/or develop and initiate new approaches for own job/area as well as the organization and does things new to the organization. Relationship Building - Developing and maintaining win/win relationships and partnerships through establishing formal working relationships. Service Facilitation - Creates networks to ensure required services are delivered effectively, providing information as required. Organizational Awareness & Commitment - Understands the structure and culture of the organization and supports the organization's values, principles and goals; demonstrating an understanding of the organization beyond own workgroup and can anticipate and meet organizational needs. AMERICANS WITH DISABILITY SPECIFICATIONS PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT (Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions). While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
POSITION SUMMARY This Patient Navigator will support the program activities of the Chinatown Patient Navigation Program, a joint research project conducted by the Chinese American Service League, Northwestern University and Mercy Hospital. Under the supervision of the Manager of Community & Family Wellbeing, with oversite by the Chief Operating Officer who serves as a Principal Investigator, in coordination with Project Coordinator or Team Leader at Northwestern University, the Patient Navigator will identify and refer patients who are eligible for participation in the Chinatown Patient Navigation Program. The Patient Navigator will provide informational support for both patients and providers to: 1) increase overall screening rates; 2) ensure entry into cancer screening; 3) facilitate comprehensive follow-up care after the patient has been notified of abnormal results of screening tests. This is to be accomplished through the provision of relevant resources to ensure a standard quality of care at all points of medical and social services. These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of all 3 institutions. The Patient Navigator is expected to provide high quality care, service, and kindness toward all patients, staff, physicians, volunteers, and guests. The Patient Navigator will work with patients, the Chinese American Service League (CASL), Northwestern University, and other community organizations to equip patients with the information and preparation necessary for them to attend ALL recommended screening and diagnostic tests deemed necessary by the patients' primary care or attending healthcare provider until the patient has been given a definitive diagnosis (yes or no) of cancer, and when relevant, undergone treatment. During this process, the navigator will work to identify ANY personal or systemic Social Determinants of Health barriers that may exist, contribute to or totally impede the patients' ability to follow through on such provider recommendations and provide follow-up referral and care to CASL and/or other providers. How to Apply In order to be considered for this position, you MUST apply on our website at the below link: DUTIES AND RESPONSIBILITIES Identify and refer potential patients to the research staff for research study enrollment procedures Participate in data collection activities, such as administering research surveys and interviews Deliver intervention activities according to the study protocols, which may include, but are not limited to: Assess Social Determinants of Health (SDoH) factors including socioeconomic status, education, neighborhood and physical environment, employment, and social support networks, as well as access to health care Identify and provide patients with appropriate lists of resources (e.g. transportation, financial, food stamps, childcare) As needed, provide a list of resources regarding basic insurance information on Medicaid, Medicare, Market Place, and private insurance For each stage of cancer care (e.g. diagnostic testing, receiving results, surgery consultation, treatment): Provide healthcare providers and patients with resources Provide linguistically and culturally appropriate health education materials to both patients and providers Refer patients to CASL's community resource desk staff as needed Provide necessary tools of support to bridge communication between patients and healthcare providers Collaborate and communicate with research project team members (e.g., supervisor, project manager, researchers, navigators, healthcare providers and CASL staff) Ensure that patients receive appropriate, high-quality care Build relationships with community based organizations, and other referral sources that will address the needs of the patient population Provide resources to CASL social service providers Maintain accurate case notes and tracking logs in CASL's Salesforce CRM for patient interactions per study protocol Assist in data entry, health outreach and education Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. MINIMUM REQUIREMENTS Education/Experience: Bachelor's degree in Social Work, Public Health, Non-Profit Management or Human Services field from an accredited college or university. At least one year of relevant work experience. Skills/Knowledge: Fluent Cantonese and English are required Strong interpersonal skills with the ability to approach and recruit patients for study participation Ability to work comfortably with patients and other medical staff Excellent listening and communication skills Must complete Northwestern University's IRB CITI training before interacting with any participants & must re-certify every 3 years Passion for increased healthcare access for the Chinatown community Knowledge of the health care insurance process and ability to connect uninsured patients with coverage a plus. Must have the ability to multitask and possess strong organizational skills. Strong understanding of Social Determinants of Health framework. Computer skills necessary to maintain accurate client database and clear case notes in CASL's Salesforce CRM. Works with minimal supervision and able to adapt to client's needs. Physical Demands: Ability to bend and lift a minimum of 15 pounds. Required to frequently sit, stand and walk for extended periods. Environment and Scheduling: Work is performed during standard business hours, Monday through Friday with occasional evening and weekend hours for outreach events. Work requires travel from site to site as needed Ability to work both in-person and remotely based on CASL's accordance with state-level COVID-19 guidance. CASL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.
03/23/2021
Full time
POSITION SUMMARY This Patient Navigator will support the program activities of the Chinatown Patient Navigation Program, a joint research project conducted by the Chinese American Service League, Northwestern University and Mercy Hospital. Under the supervision of the Manager of Community & Family Wellbeing, with oversite by the Chief Operating Officer who serves as a Principal Investigator, in coordination with Project Coordinator or Team Leader at Northwestern University, the Patient Navigator will identify and refer patients who are eligible for participation in the Chinatown Patient Navigation Program. The Patient Navigator will provide informational support for both patients and providers to: 1) increase overall screening rates; 2) ensure entry into cancer screening; 3) facilitate comprehensive follow-up care after the patient has been notified of abnormal results of screening tests. This is to be accomplished through the provision of relevant resources to ensure a standard quality of care at all points of medical and social services. These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of all 3 institutions. The Patient Navigator is expected to provide high quality care, service, and kindness toward all patients, staff, physicians, volunteers, and guests. The Patient Navigator will work with patients, the Chinese American Service League (CASL), Northwestern University, and other community organizations to equip patients with the information and preparation necessary for them to attend ALL recommended screening and diagnostic tests deemed necessary by the patients' primary care or attending healthcare provider until the patient has been given a definitive diagnosis (yes or no) of cancer, and when relevant, undergone treatment. During this process, the navigator will work to identify ANY personal or systemic Social Determinants of Health barriers that may exist, contribute to or totally impede the patients' ability to follow through on such provider recommendations and provide follow-up referral and care to CASL and/or other providers. How to Apply In order to be considered for this position, you MUST apply on our website at the below link: DUTIES AND RESPONSIBILITIES Identify and refer potential patients to the research staff for research study enrollment procedures Participate in data collection activities, such as administering research surveys and interviews Deliver intervention activities according to the study protocols, which may include, but are not limited to: Assess Social Determinants of Health (SDoH) factors including socioeconomic status, education, neighborhood and physical environment, employment, and social support networks, as well as access to health care Identify and provide patients with appropriate lists of resources (e.g. transportation, financial, food stamps, childcare) As needed, provide a list of resources regarding basic insurance information on Medicaid, Medicare, Market Place, and private insurance For each stage of cancer care (e.g. diagnostic testing, receiving results, surgery consultation, treatment): Provide healthcare providers and patients with resources Provide linguistically and culturally appropriate health education materials to both patients and providers Refer patients to CASL's community resource desk staff as needed Provide necessary tools of support to bridge communication between patients and healthcare providers Collaborate and communicate with research project team members (e.g., supervisor, project manager, researchers, navigators, healthcare providers and CASL staff) Ensure that patients receive appropriate, high-quality care Build relationships with community based organizations, and other referral sources that will address the needs of the patient population Provide resources to CASL social service providers Maintain accurate case notes and tracking logs in CASL's Salesforce CRM for patient interactions per study protocol Assist in data entry, health outreach and education Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. MINIMUM REQUIREMENTS Education/Experience: Bachelor's degree in Social Work, Public Health, Non-Profit Management or Human Services field from an accredited college or university. At least one year of relevant work experience. Skills/Knowledge: Fluent Cantonese and English are required Strong interpersonal skills with the ability to approach and recruit patients for study participation Ability to work comfortably with patients and other medical staff Excellent listening and communication skills Must complete Northwestern University's IRB CITI training before interacting with any participants & must re-certify every 3 years Passion for increased healthcare access for the Chinatown community Knowledge of the health care insurance process and ability to connect uninsured patients with coverage a plus. Must have the ability to multitask and possess strong organizational skills. Strong understanding of Social Determinants of Health framework. Computer skills necessary to maintain accurate client database and clear case notes in CASL's Salesforce CRM. Works with minimal supervision and able to adapt to client's needs. Physical Demands: Ability to bend and lift a minimum of 15 pounds. Required to frequently sit, stand and walk for extended periods. Environment and Scheduling: Work is performed during standard business hours, Monday through Friday with occasional evening and weekend hours for outreach events. Work requires travel from site to site as needed Ability to work both in-person and remotely based on CASL's accordance with state-level COVID-19 guidance. CASL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.
2020 Volunteer Service CoordinatorCCCS was founded in Phoenix in 1933 to advocate for vulnerable children. In those early years our leadership was instrumental in the development of foster care in Arizona and in the creation of the state's welfare laws. We then branched out to provide adoption, counseling and case management Over time our work, while continuing its original focus on children and health initiatives, has broadened. CCCS now encompasses more than 20 programs providing result-based solutions which serve the poor and vulnerable in central and northern Arizona. Over the past 87 years, we have developed deep roots in our community by forging caring relationships, earning our reputation for truly helping people help themselves to reach their maximum potential. We are committed to serving people regardless of their race, ethnicity, economic status or religious affiliation. CCCS currently serves 23,000 persons annually in central and northern Arizona. The goal of all of our programs is to protect and nurture children, strengthen and reunify families, shelter the homeless and abused, welcome and assist refugees, aid those in crisis and help the impoverished. Our results-based solutions create and enhance opportunities for permanent solutions for veterans, sex-trafficking survivors, victims of domestic abuse, refugees and those experiencing homelessness. Services for children and family include foster care, adoption, pregnancy counseling, youth development and early childhood education-as well as Head Start and Early Head Start. Our programs reach seven counties throughout central and northern Arizona: Phoenix, Flagstaff, Cottonwood Prescott and Bullhead City.Member Duties : The VISTA will recruit and coordinate volunteers; coordinate and document in-kind donations; assist with outreach efforts in the community; and build relationships across the 27+ programs of Catholic Charities to align with our mission. VISTA will work with our programs to ensure that we are recruiting for volunteer needs, retaining and recognizing volunteers consistently, recording and reporting all volunteer hours, updating and maintaining specific in kind needs for each program. They will develop and implement sustainable communication and relationships with program team members to ensure that all volunteers have gone through the screening, orientation and training processes, placed and retained and recognized in meaningful positions. They will work with team members to develop community partnership to recruit ongoing volunteers and interns. They member will also attend tabling events or virtual presentations on behalf of the CCCS and will contribute to planning special events.Program Benefits : Living Allowance , Training , Education award upon successful completion of service , Stipend , Health Coverage* , Childcare assistance if eligible , Relocation Allowance , Choice of Education Award or End of Service Stipend .*For details about AmeriCorps VISTA healthcare benefits, please visit : Permits working at another job during off hours , Car recommended , Permits attendance at school during off hours .Service Areas : Homelessness , Community Outreach , Education , Veterans , Children/Youth , Housing .Skills : Recruitment , Community Organization , Non-Profit Management , Communications , General Skills , Team Work .
03/23/2021
Full time
2020 Volunteer Service CoordinatorCCCS was founded in Phoenix in 1933 to advocate for vulnerable children. In those early years our leadership was instrumental in the development of foster care in Arizona and in the creation of the state's welfare laws. We then branched out to provide adoption, counseling and case management Over time our work, while continuing its original focus on children and health initiatives, has broadened. CCCS now encompasses more than 20 programs providing result-based solutions which serve the poor and vulnerable in central and northern Arizona. Over the past 87 years, we have developed deep roots in our community by forging caring relationships, earning our reputation for truly helping people help themselves to reach their maximum potential. We are committed to serving people regardless of their race, ethnicity, economic status or religious affiliation. CCCS currently serves 23,000 persons annually in central and northern Arizona. The goal of all of our programs is to protect and nurture children, strengthen and reunify families, shelter the homeless and abused, welcome and assist refugees, aid those in crisis and help the impoverished. Our results-based solutions create and enhance opportunities for permanent solutions for veterans, sex-trafficking survivors, victims of domestic abuse, refugees and those experiencing homelessness. Services for children and family include foster care, adoption, pregnancy counseling, youth development and early childhood education-as well as Head Start and Early Head Start. Our programs reach seven counties throughout central and northern Arizona: Phoenix, Flagstaff, Cottonwood Prescott and Bullhead City.Member Duties : The VISTA will recruit and coordinate volunteers; coordinate and document in-kind donations; assist with outreach efforts in the community; and build relationships across the 27+ programs of Catholic Charities to align with our mission. VISTA will work with our programs to ensure that we are recruiting for volunteer needs, retaining and recognizing volunteers consistently, recording and reporting all volunteer hours, updating and maintaining specific in kind needs for each program. They will develop and implement sustainable communication and relationships with program team members to ensure that all volunteers have gone through the screening, orientation and training processes, placed and retained and recognized in meaningful positions. They will work with team members to develop community partnership to recruit ongoing volunteers and interns. They member will also attend tabling events or virtual presentations on behalf of the CCCS and will contribute to planning special events.Program Benefits : Living Allowance , Training , Education award upon successful completion of service , Stipend , Health Coverage* , Childcare assistance if eligible , Relocation Allowance , Choice of Education Award or End of Service Stipend .*For details about AmeriCorps VISTA healthcare benefits, please visit : Permits working at another job during off hours , Car recommended , Permits attendance at school during off hours .Service Areas : Homelessness , Community Outreach , Education , Veterans , Children/Youth , Housing .Skills : Recruitment , Community Organization , Non-Profit Management , Communications , General Skills , Team Work .
St. Vincent de Paul of Baltimore
Baltimore, Maryland
ABOUT US Join the St. Vincent de Paul team, where what you do is much more than just a job-it's a cause. Our staff members are true partners in our mission to help those impacted by poverty achieve their full potential. Their job satisfaction comes from knowing that their work each day has a positive impact on people's lives. If you are the type of person who is excited and motivated by the idea of doing good for others, and our community, come join us! We are looking for high-energy staff members willing to share a commitment for our cause in a workplace filled with other caring people. We offer you a competitive salary, generous benefits, a culture where learning and growth is encouraged, a workplace where employees are highly valued and, most of all, an opportunity to be passionate about what you do every day. We are growing and looking for a passionate person to join our team! SUMMARY The Assistant Director, Development is responsible for planning, organizing and managing organization-wide efforts to engage, steward and retain donors, volunteers, corporations and the general public in order to increase resources for the mission and work of the organization. Provides direct supervision to program-based Volunteer Coordinators and the Conference Support Coordinator. PRIMARY DUTIES Events Assumes primary responsibility for the planning, managing, and execution of major organizational fundraising and "friendraising" events, including Empty Bowls and any other events. Plans, manages, and executes stewardship, cultivation, campaign, and other donor-related events for Individual, Foundation and Corporate donors, volunteers, board members, and others, including tours, open houses, groundbreakings, dedications, etc. Provides support in the key organizational wide events including Employee Appreciation Day. In coordination with the Director of Communications & Marketing, develops a marketing plan and materials (including email, social media, advertisements, press releases, website and print) to promote all events. Corporate Engagement Responsible for maintaining the identification, cultivation, solicitation and stewardship of corporate sponsorships and in-kind donations for events and the stewardship of corporate partners. Supports the Vice President for Development & Marketing in identifying potential Board candidates from local corporate community. Engages the corporate community by representing SVDP at outside events to increase support including corporate volunteers and in-kind support of all programs. Volunteer Engagement Recruitment: Creates and coordinates recruitment strategies and efforts throughout the organization and across all programs that are geared towards attracting both groups and individuals and increasing overall volunteer involvement for the organization. Cultivation: Develops systems and practices to provide for meaningful volunteer experiences, and the ongoing nurturing, education, stewardship and development of volunteers. Promotes identification among volunteers with the organization's mission and experiences that deepens their understanding of poverty and of service to the poor and disenfranchised. Management Systems: Ensures consistent volunteer policies and procedures across all program areas, including supervision and database tracking systems. Ensures volunteer information is entered into Volgistics and Raiser's Edge. Oversees the budget and expenditures for all volunteer activities. Volunteer Screening & Training: Develops and maintains consistent volunteer orientation and training practices, including child and youth protection training and compliance. Placement Opportunities: Serves as a catalyst for the creation of new, creative, and attractive volunteer opportunities within the organization that are sustainable, and which meet the needs of both the organization and volunteers. Identifies potential relationships with businesses, schools, churches, businesses, corporations and other organizations to facilitate partnerships for the creation of services and volunteer opportunities. Supervision: Provides direct supervision to all Volunteer Coordinators and the Conference Support Coordinator. Trains staff on the effective use of volunteers and how to create a welcoming atmosphere for volunteers at program sites. Community Outreach Speaks to businesses and other organizations as needed to cultivate and steward relationships and facilitate further engagement and support including financial and in-kind giving. In-kind Resources: Works with the VP, Development & Marketing, Senior Management, and Program Directors to identify agency-wide in-kind and resource needs and leverages new and existing organizational relationships to fulfill those needs. Ensures timely reporting of in-kind services including volunteer hours. Marketing: In coordination with the VP, Development & Marketing and the Director of Communications & Marketing, develops a marketing plan and materials (including email, social media, website and print) geared towards raising awareness about volunteer opportunities and attracting, acknowledging/retaining volunteers. ADDITIONAL DUTIES Assists with and attends special events held by St. Vincent de Paul as necessary. Works on special projects as needed, balancing priorities to ensure projects progress simultaneously and within established deadlines. Attends development staff meeting, and other meetings as required. Maintains a neat and organized work area so that others may easily access essential information on days when not present in office. Upholds the vision, mission and values of St. Vincent de Paul. Creates an atmosphere of care and respect for clients, staff, donors, and other partners. Supports a welcoming and positive environment for volunteers and works with them effectively. Ensures that all fundraising activities are ethical and consistent with the overall mission and philosophy of the organization. Other duties as assigned within the scope of the position. QUALIFICATIONS Bachelor's degree. Minimum of two years of community outreach and volunteer coordinator experience required. Minimum of two years of event planning experience required. Computer proficiency including demonstrated competencies in Microsoft Word, Excel, desktop publishing, and Power Point and experience working with donor databases required. Raiser's Edge experience preferred. Strong customer service, written and verbal communication skills; comfort and ability to speak to groups. Experience working with and managing volunteers and vendors. Access to an automobile, possess a valid Driver's license and ability to travel to program sites or to businesses, schools, churches or organizations. Keywords: development, volunteer supervisor, donation manager, assistant director of donations, assistant director of development, director of development, director of fundraising, assistant director of fundraising Job Requirements: Submitting to the department director Assess individuals for program admission as assigned by the program director Conduct other staff development programs Prepare the director for conferences with parents Paid student workers who assist with on-campus events Suggest marketing promotions and work closely with marketing director Assist or maintain an active staff development program Create staff development through orientation Manage the student loan program Educate campus staff about program and career opportunities Lead facility management staff in all aspects of operations Explore opportunities for fundraising to support the school's athletic program Running all on campus events for prospective and admitted students Expand new community health programs Coordinate new faculty orientation and program-specific orientations for students in program Maintain high staff morale for all staff members Graduating students about alumni benefits Attend staff meetings, school events and perform other school duties as directed by the CEO Make necessary oral/written reports to the department director Provide training as needed for staff and students
01/30/2021
Full time
ABOUT US Join the St. Vincent de Paul team, where what you do is much more than just a job-it's a cause. Our staff members are true partners in our mission to help those impacted by poverty achieve their full potential. Their job satisfaction comes from knowing that their work each day has a positive impact on people's lives. If you are the type of person who is excited and motivated by the idea of doing good for others, and our community, come join us! We are looking for high-energy staff members willing to share a commitment for our cause in a workplace filled with other caring people. We offer you a competitive salary, generous benefits, a culture where learning and growth is encouraged, a workplace where employees are highly valued and, most of all, an opportunity to be passionate about what you do every day. We are growing and looking for a passionate person to join our team! SUMMARY The Assistant Director, Development is responsible for planning, organizing and managing organization-wide efforts to engage, steward and retain donors, volunteers, corporations and the general public in order to increase resources for the mission and work of the organization. Provides direct supervision to program-based Volunteer Coordinators and the Conference Support Coordinator. PRIMARY DUTIES Events Assumes primary responsibility for the planning, managing, and execution of major organizational fundraising and "friendraising" events, including Empty Bowls and any other events. Plans, manages, and executes stewardship, cultivation, campaign, and other donor-related events for Individual, Foundation and Corporate donors, volunteers, board members, and others, including tours, open houses, groundbreakings, dedications, etc. Provides support in the key organizational wide events including Employee Appreciation Day. In coordination with the Director of Communications & Marketing, develops a marketing plan and materials (including email, social media, advertisements, press releases, website and print) to promote all events. Corporate Engagement Responsible for maintaining the identification, cultivation, solicitation and stewardship of corporate sponsorships and in-kind donations for events and the stewardship of corporate partners. Supports the Vice President for Development & Marketing in identifying potential Board candidates from local corporate community. Engages the corporate community by representing SVDP at outside events to increase support including corporate volunteers and in-kind support of all programs. Volunteer Engagement Recruitment: Creates and coordinates recruitment strategies and efforts throughout the organization and across all programs that are geared towards attracting both groups and individuals and increasing overall volunteer involvement for the organization. Cultivation: Develops systems and practices to provide for meaningful volunteer experiences, and the ongoing nurturing, education, stewardship and development of volunteers. Promotes identification among volunteers with the organization's mission and experiences that deepens their understanding of poverty and of service to the poor and disenfranchised. Management Systems: Ensures consistent volunteer policies and procedures across all program areas, including supervision and database tracking systems. Ensures volunteer information is entered into Volgistics and Raiser's Edge. Oversees the budget and expenditures for all volunteer activities. Volunteer Screening & Training: Develops and maintains consistent volunteer orientation and training practices, including child and youth protection training and compliance. Placement Opportunities: Serves as a catalyst for the creation of new, creative, and attractive volunteer opportunities within the organization that are sustainable, and which meet the needs of both the organization and volunteers. Identifies potential relationships with businesses, schools, churches, businesses, corporations and other organizations to facilitate partnerships for the creation of services and volunteer opportunities. Supervision: Provides direct supervision to all Volunteer Coordinators and the Conference Support Coordinator. Trains staff on the effective use of volunteers and how to create a welcoming atmosphere for volunteers at program sites. Community Outreach Speaks to businesses and other organizations as needed to cultivate and steward relationships and facilitate further engagement and support including financial and in-kind giving. In-kind Resources: Works with the VP, Development & Marketing, Senior Management, and Program Directors to identify agency-wide in-kind and resource needs and leverages new and existing organizational relationships to fulfill those needs. Ensures timely reporting of in-kind services including volunteer hours. Marketing: In coordination with the VP, Development & Marketing and the Director of Communications & Marketing, develops a marketing plan and materials (including email, social media, website and print) geared towards raising awareness about volunteer opportunities and attracting, acknowledging/retaining volunteers. ADDITIONAL DUTIES Assists with and attends special events held by St. Vincent de Paul as necessary. Works on special projects as needed, balancing priorities to ensure projects progress simultaneously and within established deadlines. Attends development staff meeting, and other meetings as required. Maintains a neat and organized work area so that others may easily access essential information on days when not present in office. Upholds the vision, mission and values of St. Vincent de Paul. Creates an atmosphere of care and respect for clients, staff, donors, and other partners. Supports a welcoming and positive environment for volunteers and works with them effectively. Ensures that all fundraising activities are ethical and consistent with the overall mission and philosophy of the organization. Other duties as assigned within the scope of the position. QUALIFICATIONS Bachelor's degree. Minimum of two years of community outreach and volunteer coordinator experience required. Minimum of two years of event planning experience required. Computer proficiency including demonstrated competencies in Microsoft Word, Excel, desktop publishing, and Power Point and experience working with donor databases required. Raiser's Edge experience preferred. Strong customer service, written and verbal communication skills; comfort and ability to speak to groups. Experience working with and managing volunteers and vendors. Access to an automobile, possess a valid Driver's license and ability to travel to program sites or to businesses, schools, churches or organizations. Keywords: development, volunteer supervisor, donation manager, assistant director of donations, assistant director of development, director of development, director of fundraising, assistant director of fundraising Job Requirements: Submitting to the department director Assess individuals for program admission as assigned by the program director Conduct other staff development programs Prepare the director for conferences with parents Paid student workers who assist with on-campus events Suggest marketing promotions and work closely with marketing director Assist or maintain an active staff development program Create staff development through orientation Manage the student loan program Educate campus staff about program and career opportunities Lead facility management staff in all aspects of operations Explore opportunities for fundraising to support the school's athletic program Running all on campus events for prospective and admitted students Expand new community health programs Coordinate new faculty orientation and program-specific orientations for students in program Maintain high staff morale for all staff members Graduating students about alumni benefits Attend staff meetings, school events and perform other school duties as directed by the CEO Make necessary oral/written reports to the department director Provide training as needed for staff and students