Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
03/29/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
03/29/2024
Full time
Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Title:Call Center Specialist I - Information Technology Location:MRMC First Stop Urgent Care Basement Position Shift:Full-Time Position Summary:Responds to telephone calls and email requests for technical and applications support Documents and validates customer information and routes issues to the appropriate subject matter experts Relies on instructions and pre-established guidelines to perform the functions of the job Works under immediate supervision Primary job functions do not typically require exercising independent judgment Education:Specialization:Status:Associate DegreeComputer SciencePreferred About Maury Regional Health: Maury Regional Health is the largest health system between Nashville and Huntsville with approximately 2,800 employees and more than 200 physicians at our hospitals, clinics, surgery centers, outpatient facilities and physician practices throughout southern Middle Tennessee, including: Maury Regional Medical Center (Columbia) Marhsall Medical Center (Lewisburg) Wayhe Medical Center (Hohenwald) Maury Regional Medical Group (Physician Practices) Additional locations: Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Why Join Our Team? Culture: Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Educational Opportunities: Tuition reimbursement and student loan repayment (for qualifying candidates) Career Advancement: Cross-training, mentorships and internal promotions Benefits: Competitive pay, comprehensive benefits package and complementary parking on campus At Maury Regional Health, we prioritize clinical excellence and compassionate care in all that we do as evidenced by: Our six-time recognition as a 15 Top Health System in the U.S by IBM Watson Health, most recently awarded in 2020 Our RN residency program for recent nursing graduates is recognized by the ANCC Practice Transition Accreditation Program (PTAP) as an Industry-Recognized Apprenticeship Program (IRAP) Numerous facilities throughout southern Middle Tennessee with nearly 3,000 employees provide a broad range of services, while retaining those qualities that bind us together as a family To learn more, visit Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/ national guard/ veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law Statements made by applicants for employment on this application form will be checked for accuracy Maury Regional Health campuses are tobacco-free All tobacco use is prohibited.
03/29/2024
Full time
Title:Call Center Specialist I - Information Technology Location:MRMC First Stop Urgent Care Basement Position Shift:Full-Time Position Summary:Responds to telephone calls and email requests for technical and applications support Documents and validates customer information and routes issues to the appropriate subject matter experts Relies on instructions and pre-established guidelines to perform the functions of the job Works under immediate supervision Primary job functions do not typically require exercising independent judgment Education:Specialization:Status:Associate DegreeComputer SciencePreferred About Maury Regional Health: Maury Regional Health is the largest health system between Nashville and Huntsville with approximately 2,800 employees and more than 200 physicians at our hospitals, clinics, surgery centers, outpatient facilities and physician practices throughout southern Middle Tennessee, including: Maury Regional Medical Center (Columbia) Marhsall Medical Center (Lewisburg) Wayhe Medical Center (Hohenwald) Maury Regional Medical Group (Physician Practices) Additional locations: Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Why Join Our Team? Culture: Magnet designation at Maury Regional Medical Center and a commitment to patient-centered care Educational Opportunities: Tuition reimbursement and student loan repayment (for qualifying candidates) Career Advancement: Cross-training, mentorships and internal promotions Benefits: Competitive pay, comprehensive benefits package and complementary parking on campus At Maury Regional Health, we prioritize clinical excellence and compassionate care in all that we do as evidenced by: Our six-time recognition as a 15 Top Health System in the U.S by IBM Watson Health, most recently awarded in 2020 Our RN residency program for recent nursing graduates is recognized by the ANCC Practice Transition Accreditation Program (PTAP) as an Industry-Recognized Apprenticeship Program (IRAP) Numerous facilities throughout southern Middle Tennessee with nearly 3,000 employees provide a broad range of services, while retaining those qualities that bind us together as a family To learn more, visit Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/ national guard/ veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law Statements made by applicants for employment on this application form will be checked for accuracy Maury Regional Health campuses are tobacco-free All tobacco use is prohibited.
Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
03/29/2024
Full time
Category : Customer Service/Support This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. This position will be based onsite at our Port St. Lucie, FL site location. Hires must reside within a 30-mile radius of Port St. Lucie, FL. 6 months Customer service experience preferred Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Ability to navigate Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: 8 hour shifts between the hours of 630 am to 7 pm Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $46.755 - $60.329 - $73.903 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Performs physical therapy evaluations of patients with various physical disabilities, conditions, injuries, etc. Designs and implements efficient and effective treatment plans. Develops and implements programs in support of the PT clinic's pursuit to provide the Sharp Experience with a commitment to zero defects and zero harm. Required Qualifications Graduate of an approved and accredited professional Physical Therapy school or program. California Licensed Physical Therapist (PT) - CA Physical Therapy Board -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications 1 Year Experience in all aspects of this discipline. Essential Functions Collaboration and teamwork Demonstrates courteous, professional behavior and communication with all medical providers, and co-workers. Demonstrates a commitment to serving other employees above self through teamwork collaboration, developing others and supporting SHC values. Promotes constructive working relationships. Works effectively as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are guided by the organizational values and are made with honesty and respect. Effective, clear communication to promote excellent customer service and staff interactions. Stays informed through staff meetings. Utilizes support staff effectively and efficiently. Demonstrates flexibility to meet clinic and SRS Rehab Service needs. Assists co-workers with their tasks. Fosters an attitude of gratitude by sending thank-you notes to coworkers. Routinely rounds with coworkers within the clinic. Rounds with other clinic's staff as circumstances require. Promotes a culture of mutual respect by accepting interpersonal differences and respecting others' values and opinions. Demonstrates appreciation for the work of others by offering praise and noting a job well done to others. Participates in the problem solving process. Monitors supply levels and reports needs according to department guidelines. Customer service Demonstrates courteous, professional behavior and communication through both written and verbal interactions with all patients, and internal and external customers. Uses AIDET to create meaningful and memorable connections when interacting with others. Does so in a manner to increase trust and confidence in our patients and guests while decreasing their stress and anxiety. Uses the Must Haves with every guest, every time: 1. Greets people with a smile and "Hello," using their name when possible. 1. Takes people where they are going, rather than pointing or giving directions. 1. Uses key words at key times such as "Is there anything else I can do for you? I have the time." 1. Fosters an attitude of gratitude by sending thank-you notes to patients. 1. Rounds with reason to better connect with patients, their family and other customers. Responds to patient and co-worker needs and concerns as appropriate. Initiates service recovery in a positive and compassionate manner by acknowledging the problem, apologizing, tracking the situation, and then presenting it to the PT Supervisor or supporting clinical specialist (PT II or PT III) for resolution in a timely manner. Consults and listens, effectively communicates, cooperates and collaborates with the patient to achieve the best possible results. Demonstrates the Sharp Experience Fundamentals of Service and Standards of Behavior. Maintains confidentiality according to the department policy. Promotes a positive atmosphere for patient care. Communicates with the patient in the treatment area explaining treatment procedures, common reaction and anticipated outcomes. Courtesy and customer service will be measured by PT Spec III or Supervisor observation, physician and peer feedback, SharpStar nominations and written or verbal forms of recognition. Documentation Documentation is legible, concise, accurate, timely and follows all SHC policy and procedures for confidentiality and HIPAA guidelines. Documentation meets all third-payer (Medicare, PPO, Work Comp and HMO) and regulatory requirements. Completes notes and TouchWorks billing to meet billing requirements daily. Completed discharge summaries within two months of discharge. Follows policies and procedures for all Utilization Management (UM), discharges, Standardized Outcome Measures, Durable Medical Equipment (DME) forms and patient status reports. Anticipates and completes documentation needs (i.e. UM, POCs, patient status reports) prior to their due date. Participates in chart review, implements suggestions for improvement, and initiates peer review process as needed. Completes all tasks prior to their due date. Financial responsibilities Consistently and proactively approaches each day with a commitment to timeliness, organization, and communication to help ensure the financial success of the clinic and organization as a whole. Treats 13 patients per day in an eight-hour day (orthopedic). Treats 10.4 patients per day in an eight-hour day (neurological). Develops treatment programs to ensure effective and efficient recovery. This includes consistently consulting with other PTs or providers when a patient is demonstrating slow or no progress after 3 treatment sessions. Meets all regulatory requirements for payment (ex: Pre-authorization, POCs, UM, etc.). Follows POC form for PT coverage (ex. Max PT visits/year, eligibility for group class, etc.). Utilizes strategies to ensure patient access to timely care, and patient engagement in their recovery process. Demonstrates sensitivity to obstacles to care such as a patient's work or home schedule, financial status for copayments or deductibles and utilizes "patient contracting" accordingly to ensure optimal outcomes. Demonstrates awareness of the daily and weekly schedule to help PSR's identify openings in the schedule, accommodate special scheduling needs. Demonstrates efficiency of schedule by: Ensuring all criteria has been met prior to a patient being scheduled (i.e. Work comp visits have been authorized, PPO/MED Plan of Care has been completed and signed, UM has approved visits as needed). Consistently following CA state law practices for breaks and meals. Consistently working hours as scheduled (i.e. no unauthorized/unjustified OT). Demonstrates appropriate use of support staff for optimal efficiency and effectiveness of treatment. Readily adapts treatment sessions when support staff is decreased due to illness or vacation. Demonstrates flexibility of schedule to meet patient and clinic needs (ex: Accommodating patients during the day, willingness to work different shifts/hours). Meets and exceeds department goals i.e. department productivity, CUOS, patient visits and FTE's. Patient care Efficiently and effectively evaluates patient conditions, and designs and implements appropriate treatment plans. Demonstrates safety and proficiency in the use of all equipment and modalities. Utilizes a multi-disciplinary approach for optimal outcomes. Consistently monitors patients' progress, and progresses programs accordingly. Develops and leads group exercise, and/or wellness classes. Gives clear directions with exercises. Identifies substitutions with exercises and corrects accordingly. Proficient with all clinic modalities and troubleshooting. Takes initiative in identifying and completing tasks to ensure continuity of care (ex. Handoff to PT Aide, Rehab Communication/Pt. Status Reports to medical providers). Offers information and education to patients, visitors, ancillary departments, staff, etc. including dress, parking, necessary forms, paperwork, transportation, and departmental specialty. Professional development Identifies own need for development in the areas of patient evaluation, design and implementation and progression of treatment programs, manual skills, and department operations. Demonstrates initiative in seeking mentorship, and informal and formal consultation. Consistently attends, actively and positively participates in in-services, staff meetings, and programs related to job responsibilities. Attends In-services Unit ln-services System wide Rehabilitation Learning Opportunities Learning experiences approved by PT Supervisor (i.e. surgeries, self -study, research) Practice sessions with clinical specialists Wellness programs or classes developed by clinical specialists Seeks Mentorship (with a clinical specialist) Consultations (with peers, clinical specialists, and physicians) = An informal consultation is verbal communication regarding the care of the patient click apply for full job details
03/29/2024
Full time
Hours Shift Start Time: Variable Shift End Time: Variable Additional Shift Information: 8 hour shifts between the hours of 630 am to 7 pm Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $46.755 - $60.329 - $73.903 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Performs physical therapy evaluations of patients with various physical disabilities, conditions, injuries, etc. Designs and implements efficient and effective treatment plans. Develops and implements programs in support of the PT clinic's pursuit to provide the Sharp Experience with a commitment to zero defects and zero harm. Required Qualifications Graduate of an approved and accredited professional Physical Therapy school or program. California Licensed Physical Therapist (PT) - CA Physical Therapy Board -REQUIRED AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED Preferred Qualifications 1 Year Experience in all aspects of this discipline. Essential Functions Collaboration and teamwork Demonstrates courteous, professional behavior and communication with all medical providers, and co-workers. Demonstrates a commitment to serving other employees above self through teamwork collaboration, developing others and supporting SHC values. Promotes constructive working relationships. Works effectively as a part of a team to meet departmental goals and objectives. Is respectful and trustful of others. Decisions are guided by the organizational values and are made with honesty and respect. Effective, clear communication to promote excellent customer service and staff interactions. Stays informed through staff meetings. Utilizes support staff effectively and efficiently. Demonstrates flexibility to meet clinic and SRS Rehab Service needs. Assists co-workers with their tasks. Fosters an attitude of gratitude by sending thank-you notes to coworkers. Routinely rounds with coworkers within the clinic. Rounds with other clinic's staff as circumstances require. Promotes a culture of mutual respect by accepting interpersonal differences and respecting others' values and opinions. Demonstrates appreciation for the work of others by offering praise and noting a job well done to others. Participates in the problem solving process. Monitors supply levels and reports needs according to department guidelines. Customer service Demonstrates courteous, professional behavior and communication through both written and verbal interactions with all patients, and internal and external customers. Uses AIDET to create meaningful and memorable connections when interacting with others. Does so in a manner to increase trust and confidence in our patients and guests while decreasing their stress and anxiety. Uses the Must Haves with every guest, every time: 1. Greets people with a smile and "Hello," using their name when possible. 1. Takes people where they are going, rather than pointing or giving directions. 1. Uses key words at key times such as "Is there anything else I can do for you? I have the time." 1. Fosters an attitude of gratitude by sending thank-you notes to patients. 1. Rounds with reason to better connect with patients, their family and other customers. Responds to patient and co-worker needs and concerns as appropriate. Initiates service recovery in a positive and compassionate manner by acknowledging the problem, apologizing, tracking the situation, and then presenting it to the PT Supervisor or supporting clinical specialist (PT II or PT III) for resolution in a timely manner. Consults and listens, effectively communicates, cooperates and collaborates with the patient to achieve the best possible results. Demonstrates the Sharp Experience Fundamentals of Service and Standards of Behavior. Maintains confidentiality according to the department policy. Promotes a positive atmosphere for patient care. Communicates with the patient in the treatment area explaining treatment procedures, common reaction and anticipated outcomes. Courtesy and customer service will be measured by PT Spec III or Supervisor observation, physician and peer feedback, SharpStar nominations and written or verbal forms of recognition. Documentation Documentation is legible, concise, accurate, timely and follows all SHC policy and procedures for confidentiality and HIPAA guidelines. Documentation meets all third-payer (Medicare, PPO, Work Comp and HMO) and regulatory requirements. Completes notes and TouchWorks billing to meet billing requirements daily. Completed discharge summaries within two months of discharge. Follows policies and procedures for all Utilization Management (UM), discharges, Standardized Outcome Measures, Durable Medical Equipment (DME) forms and patient status reports. Anticipates and completes documentation needs (i.e. UM, POCs, patient status reports) prior to their due date. Participates in chart review, implements suggestions for improvement, and initiates peer review process as needed. Completes all tasks prior to their due date. Financial responsibilities Consistently and proactively approaches each day with a commitment to timeliness, organization, and communication to help ensure the financial success of the clinic and organization as a whole. Treats 13 patients per day in an eight-hour day (orthopedic). Treats 10.4 patients per day in an eight-hour day (neurological). Develops treatment programs to ensure effective and efficient recovery. This includes consistently consulting with other PTs or providers when a patient is demonstrating slow or no progress after 3 treatment sessions. Meets all regulatory requirements for payment (ex: Pre-authorization, POCs, UM, etc.). Follows POC form for PT coverage (ex. Max PT visits/year, eligibility for group class, etc.). Utilizes strategies to ensure patient access to timely care, and patient engagement in their recovery process. Demonstrates sensitivity to obstacles to care such as a patient's work or home schedule, financial status for copayments or deductibles and utilizes "patient contracting" accordingly to ensure optimal outcomes. Demonstrates awareness of the daily and weekly schedule to help PSR's identify openings in the schedule, accommodate special scheduling needs. Demonstrates efficiency of schedule by: Ensuring all criteria has been met prior to a patient being scheduled (i.e. Work comp visits have been authorized, PPO/MED Plan of Care has been completed and signed, UM has approved visits as needed). Consistently following CA state law practices for breaks and meals. Consistently working hours as scheduled (i.e. no unauthorized/unjustified OT). Demonstrates appropriate use of support staff for optimal efficiency and effectiveness of treatment. Readily adapts treatment sessions when support staff is decreased due to illness or vacation. Demonstrates flexibility of schedule to meet patient and clinic needs (ex: Accommodating patients during the day, willingness to work different shifts/hours). Meets and exceeds department goals i.e. department productivity, CUOS, patient visits and FTE's. Patient care Efficiently and effectively evaluates patient conditions, and designs and implements appropriate treatment plans. Demonstrates safety and proficiency in the use of all equipment and modalities. Utilizes a multi-disciplinary approach for optimal outcomes. Consistently monitors patients' progress, and progresses programs accordingly. Develops and leads group exercise, and/or wellness classes. Gives clear directions with exercises. Identifies substitutions with exercises and corrects accordingly. Proficient with all clinic modalities and troubleshooting. Takes initiative in identifying and completing tasks to ensure continuity of care (ex. Handoff to PT Aide, Rehab Communication/Pt. Status Reports to medical providers). Offers information and education to patients, visitors, ancillary departments, staff, etc. including dress, parking, necessary forms, paperwork, transportation, and departmental specialty. Professional development Identifies own need for development in the areas of patient evaluation, design and implementation and progression of treatment programs, manual skills, and department operations. Demonstrates initiative in seeking mentorship, and informal and formal consultation. Consistently attends, actively and positively participates in in-services, staff meetings, and programs related to job responsibilities. Attends In-services Unit ln-services System wide Rehabilitation Learning Opportunities Learning experiences approved by PT Supervisor (i.e. surgeries, self -study, research) Practice sessions with clinical specialists Wellness programs or classes developed by clinical specialists Seeks Mentorship (with a clinical specialist) Consultations (with peers, clinical specialists, and physicians) = An informal consultation is verbal communication regarding the care of the patient click apply for full job details
M Health Fairview University of Minnesota Medical Center - University of Minnesota Physicians
Minneapolis, Minnesota
The University of Minnesota Department of Neurology and M Health Fairview seeks a Vascular Neurologist on a research career development track to join our dynamic, rapidly growing cerebrovascular team. This position will join a network of specialist academic physicians, fellows, residents, and APPs, providing the highest standard of care across our health system which includes a comprehensive stroke center, thrombectomy-capable stroke center, primary stroke center, and six acute stroke ready hospitals. Clinically, this position requires the highest level of vascular neurology expertise to care for complex cerebrovascular patients in person and via telestroke. This position is a three-year track supporting those who wish to develop into clinician-scientists. It is structured similarly to an NIH career development award with protected time for research career development: Year 1 includes 50% protected time for research career development and participation in the NIH StrokeNet Research Fellowship Years 2 and 3 includes at least 25% protected time with flexibility based upon the applicant s career goals and additional internal funding garnered during Year 1 When on clinical service faculty will: Provide direct inpatient and outpatient care for patients with stroke and other complex cerebrovascular conditions. Support a robust telemedicine network including integrated longitudinal inpatient care and emergent stroke consultation across our entire health network. Collaborate with our neurocritical intensivists, cerebrovascular neurosurgeons, and neuro-interventionalists throughout the continuum of care Lead innovative QI processes promoting continuous improvement in patient care and novel healthcare delivery paradigms. Integrate education formally and informally into clinical practice. Our trainees include stroke, neurocritical care, and endovascular surgical neuroradiology fellows, stroke research fellows, residents, and medical students. During protected time for research faculty will: Complete selected coursework within the University of Minnesota s nationally-ranked School of Public Health including methodology and grant-writing courses. Intention to complete a Master s Degree in clinical research is highly encouraged and tuition costs are supported by the Stroke Program. Work on mentored, self-initiated research projects with the goal of submission for further grant funding. Have the opportunity to lead pivotal local, national, and international clinical trials. Additional opportunities for research, teaching, and leadership may be available for qualified applicants. This position supports O1 visa waiver candidates. What We offer: Excellent academic support for faculty including statistical support, research mentorship, and dedicated system-wide stroke research databases. The University of Minnesota is a regional coordinating center for the NIH Stroke Network with an established clinical research infrastructure. We are currently top enrollers in multiple, ongoing, pivotal phase-III clinical stroke trials. An emphasis on education with considerable conference and didactic time dedicated to training three vascular neurology fellows annually, in addition to our residents, medical students, stroke research fellows, and stroke specialist APPs. In recognition of the intensity of 24-7 state-of-the-art cerebrovascular care, our stroke program is transitioning to a shift model which will eliminate nearly all overnight call. This change embodies our continued commitment to a sustainable, positive work environment that supports excellence in academic, educational, and non-clinical pursuits. Qualifications: Expertise should be comprised of a medical degree and completion of an ACGME-accredited neurology residency and vascular neurology fellowship. A commitment to educating trainees and contributing to clinical research is essential. Prior telestroke experience is not required, but the individual should possess a strong interest in telemedicine and a desire to work collaboratively to provide for the cerebrovascular needs of patients at M Health Fairview. Current or eligible, unrestricted Minnesota State Medical License Board Certified Physician or Board Eligible Physician. If not yet certified, the expectation is to acquire certification within 2 years of hire. This position supports qualified J1 Applicants.
03/29/2024
Full time
The University of Minnesota Department of Neurology and M Health Fairview seeks a Vascular Neurologist on a research career development track to join our dynamic, rapidly growing cerebrovascular team. This position will join a network of specialist academic physicians, fellows, residents, and APPs, providing the highest standard of care across our health system which includes a comprehensive stroke center, thrombectomy-capable stroke center, primary stroke center, and six acute stroke ready hospitals. Clinically, this position requires the highest level of vascular neurology expertise to care for complex cerebrovascular patients in person and via telestroke. This position is a three-year track supporting those who wish to develop into clinician-scientists. It is structured similarly to an NIH career development award with protected time for research career development: Year 1 includes 50% protected time for research career development and participation in the NIH StrokeNet Research Fellowship Years 2 and 3 includes at least 25% protected time with flexibility based upon the applicant s career goals and additional internal funding garnered during Year 1 When on clinical service faculty will: Provide direct inpatient and outpatient care for patients with stroke and other complex cerebrovascular conditions. Support a robust telemedicine network including integrated longitudinal inpatient care and emergent stroke consultation across our entire health network. Collaborate with our neurocritical intensivists, cerebrovascular neurosurgeons, and neuro-interventionalists throughout the continuum of care Lead innovative QI processes promoting continuous improvement in patient care and novel healthcare delivery paradigms. Integrate education formally and informally into clinical practice. Our trainees include stroke, neurocritical care, and endovascular surgical neuroradiology fellows, stroke research fellows, residents, and medical students. During protected time for research faculty will: Complete selected coursework within the University of Minnesota s nationally-ranked School of Public Health including methodology and grant-writing courses. Intention to complete a Master s Degree in clinical research is highly encouraged and tuition costs are supported by the Stroke Program. Work on mentored, self-initiated research projects with the goal of submission for further grant funding. Have the opportunity to lead pivotal local, national, and international clinical trials. Additional opportunities for research, teaching, and leadership may be available for qualified applicants. This position supports O1 visa waiver candidates. What We offer: Excellent academic support for faculty including statistical support, research mentorship, and dedicated system-wide stroke research databases. The University of Minnesota is a regional coordinating center for the NIH Stroke Network with an established clinical research infrastructure. We are currently top enrollers in multiple, ongoing, pivotal phase-III clinical stroke trials. An emphasis on education with considerable conference and didactic time dedicated to training three vascular neurology fellows annually, in addition to our residents, medical students, stroke research fellows, and stroke specialist APPs. In recognition of the intensity of 24-7 state-of-the-art cerebrovascular care, our stroke program is transitioning to a shift model which will eliminate nearly all overnight call. This change embodies our continued commitment to a sustainable, positive work environment that supports excellence in academic, educational, and non-clinical pursuits. Qualifications: Expertise should be comprised of a medical degree and completion of an ACGME-accredited neurology residency and vascular neurology fellowship. A commitment to educating trainees and contributing to clinical research is essential. Prior telestroke experience is not required, but the individual should possess a strong interest in telemedicine and a desire to work collaboratively to provide for the cerebrovascular needs of patients at M Health Fairview. Current or eligible, unrestricted Minnesota State Medical License Board Certified Physician or Board Eligible Physician. If not yet certified, the expectation is to acquire certification within 2 years of hire. This position supports qualified J1 Applicants.
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs ( opens in new link) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Payroll Specialist, Staff Accountant, and Billing and Posting Clerk and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs ( opens in new link) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Payroll Specialist, Staff Accountant, and Billing and Posting Clerk and others in the Accounting and Finance to apply.
Passport Automotive Group Completely Air-Conditioned World Class Shop with a staff of 3 full-time cleaners constantly keeping the shop clutter free and the floor dust free. Who else has this? OUR TOP TIER TECHS ARE GETTING PAID! How does 250 hours in an 80-hour pay period sound to you? How is 400 hours in a team system? Sounds too good to be true? Well, it is not. This is Passport Automotive Collision Center. We work about 85% of the time on the same brands - NISSAN, BMW, MINI, INFINITI, MAZDA and TOYOTA, which allows our technicians to become highly efficient, which in turn allows for our techs to make more MONEY! Are you interested in this rare opportunity? Highly motivated and skilled need only apply. Automotive body technicians/auto collision techs/collision center/autobody techs/collision center mechanics/collision mechanics This is a very high volume collision center with a very high earning potential. State of the art facility with well trained staff to help you get the job done right, the first time. Passport Automotive Group Collision Center: Due to having more volume of work that can get done with current staff levels and with nearly 60,000 sq ft of space to work there are immediate openings for "EXPERIENCED body techs and auto body tech assistants. Doubling the size of our collision center is now completed. There is now nearly 60,000 sq feet of space to work in one of the largest shops on the east coast. Work is done mainly on Passport Auto customer cars. Many of our techs are working on the same brands of cars, eg. BMW so they become very efficient. Areas ONLY shop with full air conditioning in both the body and paint shops On site parts department with excellent, well trained staff. Passport Auto Group: Family operated for more than 30 years. Very supportive and engaged senior management team. Excellent training programs for all positions. Areas top compensation packages and benefits. Huge customer base and loyalty. Excellent reputation for customer satisfaction High volume sales and service operations. Growth track potential within our auto group. CONTACT US IMMEDIATELY
03/29/2024
Full time
Passport Automotive Group Completely Air-Conditioned World Class Shop with a staff of 3 full-time cleaners constantly keeping the shop clutter free and the floor dust free. Who else has this? OUR TOP TIER TECHS ARE GETTING PAID! How does 250 hours in an 80-hour pay period sound to you? How is 400 hours in a team system? Sounds too good to be true? Well, it is not. This is Passport Automotive Collision Center. We work about 85% of the time on the same brands - NISSAN, BMW, MINI, INFINITI, MAZDA and TOYOTA, which allows our technicians to become highly efficient, which in turn allows for our techs to make more MONEY! Are you interested in this rare opportunity? Highly motivated and skilled need only apply. Automotive body technicians/auto collision techs/collision center/autobody techs/collision center mechanics/collision mechanics This is a very high volume collision center with a very high earning potential. State of the art facility with well trained staff to help you get the job done right, the first time. Passport Automotive Group Collision Center: Due to having more volume of work that can get done with current staff levels and with nearly 60,000 sq ft of space to work there are immediate openings for "EXPERIENCED body techs and auto body tech assistants. Doubling the size of our collision center is now completed. There is now nearly 60,000 sq feet of space to work in one of the largest shops on the east coast. Work is done mainly on Passport Auto customer cars. Many of our techs are working on the same brands of cars, eg. BMW so they become very efficient. Areas ONLY shop with full air conditioning in both the body and paint shops On site parts department with excellent, well trained staff. Passport Auto Group: Family operated for more than 30 years. Very supportive and engaged senior management team. Excellent training programs for all positions. Areas top compensation packages and benefits. Huge customer base and loyalty. Excellent reputation for customer satisfaction High volume sales and service operations. Growth track potential within our auto group. CONTACT US IMMEDIATELY
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs ( opens in new link) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Controller, Payroll Specialist, and Billing and Posting Clerk and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs ( opens in new link) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Controller, Payroll Specialist, and Billing and Posting Clerk and others in the Accounting and Finance to apply.
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Accountant, Payroll Specialist, and Field Client Relationship Manager and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Accountant, Payroll Specialist, and Field Client Relationship Manager and others in the Accounting and Finance to apply.
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bookkeeper, Accountant, and Payroll Specialist and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bookkeeper, Accountant, and Payroll Specialist and others in the Accounting and Finance to apply.
St. Albans, Vermont: We seek a fellowship-trained PEDIATRIC OPHTHALMOLOGIST to join a state-of-the-art 70-bed hospitals busy Ophthalmology practice in this desirable New England city 30 minutes north of Burlington. MDs and DOs are equally welcome. J1/H1b visa sponsorship may be available for the right candidate. This is an Equal Opportunity Employer.This is a full time hospital-employed position. You will have an interesting practice that includes a wide range of services medical and surgical that attract patients from many miles around. This is an excellent opportunity for a specialist who values a service-oriented, team-based work environment with a strong commitment to providing top quality patient care.This award-winning nonprofit medical center (a Top Community Hospital that earns National Patient Satisfaction Awards) provides a collaborative setting between clinicians, nursing and care management as well as specialists, all to give the patient the best possible experience. You will practice in freshly updated ORs with all new LED operating room lights.Earn a highly competitive salary plus benefits including relocation assistance, a cash sign-on bonus and student loan repayment. Also provided: liability insurance with tail coverage, health, dental and vision insurance, disability and life insurance, paid time off for holidays, vacations and sick leave, more paid time off with an excellent budget for your CME, participation in a retirement plan, and more. Details will be shared with qualified candidates.Vermont is the Best Place to Live and Work in America and the Safest State in the USA. Known as a relaxing vacation destination, Vermont is also the Healthiest State in the continental US and leads the nation with the best public school teacher-to-student ratios and the highest COVID vaccination rates. Vermont is climate stable/one of the best states for climate change.St. Albans is a picturesque, welcoming community of 14,000 people on the shores of Lake Champlain in northwestern Vermont. 55,000 people live in this county. Residents enjoy a small-town feel with big-city amenities. The historic downtown has been revitalized in recent years, and features fine specialty shops and award-winning restaurants, including breweries, that offer great variety. The Vermont Maple Festival is held here every spring.Lake Champlain is great for boating and provides spectacular views for hikers and bikers, particularly during the fall foliage season. The Missisquoi Valley Rail Trail is a 26-mile path between St. Albans and Richford and is ideal for running and biking. St. Albans is one hour from some of New Englands top ski resorts.This town has a rich history that can be seen through its vintage buildings. It has many outdoor spaces that are perfect for active families. Taylor Park, just blocks from the hospital, is one of Vermonts largest downtown greens where community events are held throughout the year. Another in-town community recreation area offers trails for hiking, snowshoeing and cross-country skiing, and features a sledding hill.Nearby Burlington is the largest city in Vermont with over 200,000 people, the University of Vermont, Champlain College, and an international airport. Assets include shopping malls and theaters, and dozens of interesting eateries. Explore Church Street Marketplace, a pedestrian-only avenue featuring over 100 shops, restaurants, and cafes. Burlington is listed as a Top Ten Most Desirable Cities in the US to Raise Children.When looking for your home, you have options. You can live in charming St. Albans, or you can easily commute from Burlington or its suburbs. Choose an apartment, condo, townhouse or single-family home in one of many a safe, inviting neighborhoods or in a nearby country setting where acreage is available. The educational system in St. Albans is excellent, with highly rated schools including Bellows Free Academy, one of Vermonts best high schools.St. Albans is 1 hour from Montreal, 3 hours from Albany NY, and 4 hours from Boston. Explore a superior quality of life here - contact us today to learn more.We are offering:Desirable lakeside community 30 minutes north of BurlingtonVermont: State for Living/Working, Safest StateRelocation assistance provided Secure employment with an award-winning nonprofit hospitalBusy Ophthalmology practice focused on quality patient careInteresting medical and surgical mixMD/DO welcome, J1/H1b visa support may be availableHighly competitive salary plus cash sign-on bonusStudent loan repayment availablePaid liability insurance with tail coverageHealth, dental and vision insurance, life and disability insurancePlenty of paid time off for vacations/sick leaveMore paid leave plus excellent budget for your CME
03/29/2024
Full time
St. Albans, Vermont: We seek a fellowship-trained PEDIATRIC OPHTHALMOLOGIST to join a state-of-the-art 70-bed hospitals busy Ophthalmology practice in this desirable New England city 30 minutes north of Burlington. MDs and DOs are equally welcome. J1/H1b visa sponsorship may be available for the right candidate. This is an Equal Opportunity Employer.This is a full time hospital-employed position. You will have an interesting practice that includes a wide range of services medical and surgical that attract patients from many miles around. This is an excellent opportunity for a specialist who values a service-oriented, team-based work environment with a strong commitment to providing top quality patient care.This award-winning nonprofit medical center (a Top Community Hospital that earns National Patient Satisfaction Awards) provides a collaborative setting between clinicians, nursing and care management as well as specialists, all to give the patient the best possible experience. You will practice in freshly updated ORs with all new LED operating room lights.Earn a highly competitive salary plus benefits including relocation assistance, a cash sign-on bonus and student loan repayment. Also provided: liability insurance with tail coverage, health, dental and vision insurance, disability and life insurance, paid time off for holidays, vacations and sick leave, more paid time off with an excellent budget for your CME, participation in a retirement plan, and more. Details will be shared with qualified candidates.Vermont is the Best Place to Live and Work in America and the Safest State in the USA. Known as a relaxing vacation destination, Vermont is also the Healthiest State in the continental US and leads the nation with the best public school teacher-to-student ratios and the highest COVID vaccination rates. Vermont is climate stable/one of the best states for climate change.St. Albans is a picturesque, welcoming community of 14,000 people on the shores of Lake Champlain in northwestern Vermont. 55,000 people live in this county. Residents enjoy a small-town feel with big-city amenities. The historic downtown has been revitalized in recent years, and features fine specialty shops and award-winning restaurants, including breweries, that offer great variety. The Vermont Maple Festival is held here every spring.Lake Champlain is great for boating and provides spectacular views for hikers and bikers, particularly during the fall foliage season. The Missisquoi Valley Rail Trail is a 26-mile path between St. Albans and Richford and is ideal for running and biking. St. Albans is one hour from some of New Englands top ski resorts.This town has a rich history that can be seen through its vintage buildings. It has many outdoor spaces that are perfect for active families. Taylor Park, just blocks from the hospital, is one of Vermonts largest downtown greens where community events are held throughout the year. Another in-town community recreation area offers trails for hiking, snowshoeing and cross-country skiing, and features a sledding hill.Nearby Burlington is the largest city in Vermont with over 200,000 people, the University of Vermont, Champlain College, and an international airport. Assets include shopping malls and theaters, and dozens of interesting eateries. Explore Church Street Marketplace, a pedestrian-only avenue featuring over 100 shops, restaurants, and cafes. Burlington is listed as a Top Ten Most Desirable Cities in the US to Raise Children.When looking for your home, you have options. You can live in charming St. Albans, or you can easily commute from Burlington or its suburbs. Choose an apartment, condo, townhouse or single-family home in one of many a safe, inviting neighborhoods or in a nearby country setting where acreage is available. The educational system in St. Albans is excellent, with highly rated schools including Bellows Free Academy, one of Vermonts best high schools.St. Albans is 1 hour from Montreal, 3 hours from Albany NY, and 4 hours from Boston. Explore a superior quality of life here - contact us today to learn more.We are offering:Desirable lakeside community 30 minutes north of BurlingtonVermont: State for Living/Working, Safest StateRelocation assistance provided Secure employment with an award-winning nonprofit hospitalBusy Ophthalmology practice focused on quality patient careInteresting medical and surgical mixMD/DO welcome, J1/H1b visa support may be availableHighly competitive salary plus cash sign-on bonusStudent loan repayment availablePaid liability insurance with tail coverageHealth, dental and vision insurance, life and disability insurancePlenty of paid time off for vacations/sick leaveMore paid leave plus excellent budget for your CME
Requisition ID: 9 Location: US-IN-South Bend Specialty: Physician - Maternal Fetal Medicine Specialist Position Type: Full Time HR Rep / Recruiter: Sharifa Grossman Contact: Overview South Bend is Calling: MFM opportunity awaits. Now offering an outstanding bonus opportunity of $100k! Responsibilities Are you an amazing MFM candidate looking for something new? Come join our team and support best practices in obstetrics and enjoy the collaboration with our OB Hospitalist team, regional obstetric care providers and neonatologists. A generous compensation package and sign-on bonus will make it hard to consider anything else. About the Practice: Consultative practice only, with no deliveries required. Inpatient care is supported by our own dedicated Hospitalist team 24/7. Inpatient consultations (single hospital site) and call coverage shared with the current experienced MFM. Office-based practice M-F 8a-5p. Comprehensive care in the office includes diabetic education, genetic counseling and four experienced sonographers, including prenatal diagnosis, prenatal screening and fetal echocardiogram. Procedures include amniocentesis. Dedicated maternal transport team travels throughout Southwestern Michigan and Northern Indiana to ensure optimal care and safety within our region (Level III perinatal center) Level III NICU with ideal prematurity outcomes and one of the only NICU centers in the country to offer combination maternal/neonatal hospital suites. The Beacon Health System - including Memorial Hospital, Beacon Children's Hospital, Elkhart General Hospital, Community Hospital of Bremen, and Beacon Medical Group - is well established in providing comprehensive community health needs for over 100 years. 2,500 births at Memorial Hospital, 1800 births at Elkhart General Hospital annually. Unique teaching opportunity: Beacon Family Practice Residency program is actively involved with MFM care. This is the only residency program in the hospital - so the residents have a broad experience and are eager to learn. Ultrasound equipment in the office are up-to-date GE Voluson E10. Qualifications Board eligible or board certified in maternal medicine. Benefits and Compensation Our clinicians enjoy a competitive compensation package with many locations offering sign on bonuses, relocation and tuition reimbursement. Benefits for Full Time employee and qualified dependents: Health Insurance including prescription drugs, Dental Insurance, Vision Insurance & Life Insurance Short and Long-Term disability options Advanced and continuing education Leadership training and advancement opportunities Professional liability insurance Support and payment for mandatory license/s and hospital credentialing Employee stock purchase program - 15% discount 401k with company match Long Term Care (LTC) Pre-tax Health Savings Account (HSA) Pre-tax Flexible Spending Accounts (FSA) Aflac Hospital, Critical Illness and Accident plans Identity Protection Employee Assistance Program (EAP) Part Time Regular employee classifications also receive this benefit Available to part-time regular and part-time casual employees age 21 and over About Us Pediatrix Medical Group, Inc. (Pediatrix) is the nation's leading provider of physician services. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. Specialties include obstetrics, maternal-fetal medicine and neonatology complemented by more than 20 pediatric subspecialties, as well as pediatric primary and urgent care clinics. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. The physician-led company was founded in 1979 as a single neonatology practice and today provides its highly specialized and often critical care services through more than 5,000 affiliated physicians and other clinicians in 37 states. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: . Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. PI
03/29/2024
Full time
Requisition ID: 9 Location: US-IN-South Bend Specialty: Physician - Maternal Fetal Medicine Specialist Position Type: Full Time HR Rep / Recruiter: Sharifa Grossman Contact: Overview South Bend is Calling: MFM opportunity awaits. Now offering an outstanding bonus opportunity of $100k! Responsibilities Are you an amazing MFM candidate looking for something new? Come join our team and support best practices in obstetrics and enjoy the collaboration with our OB Hospitalist team, regional obstetric care providers and neonatologists. A generous compensation package and sign-on bonus will make it hard to consider anything else. About the Practice: Consultative practice only, with no deliveries required. Inpatient care is supported by our own dedicated Hospitalist team 24/7. Inpatient consultations (single hospital site) and call coverage shared with the current experienced MFM. Office-based practice M-F 8a-5p. Comprehensive care in the office includes diabetic education, genetic counseling and four experienced sonographers, including prenatal diagnosis, prenatal screening and fetal echocardiogram. Procedures include amniocentesis. Dedicated maternal transport team travels throughout Southwestern Michigan and Northern Indiana to ensure optimal care and safety within our region (Level III perinatal center) Level III NICU with ideal prematurity outcomes and one of the only NICU centers in the country to offer combination maternal/neonatal hospital suites. The Beacon Health System - including Memorial Hospital, Beacon Children's Hospital, Elkhart General Hospital, Community Hospital of Bremen, and Beacon Medical Group - is well established in providing comprehensive community health needs for over 100 years. 2,500 births at Memorial Hospital, 1800 births at Elkhart General Hospital annually. Unique teaching opportunity: Beacon Family Practice Residency program is actively involved with MFM care. This is the only residency program in the hospital - so the residents have a broad experience and are eager to learn. Ultrasound equipment in the office are up-to-date GE Voluson E10. Qualifications Board eligible or board certified in maternal medicine. Benefits and Compensation Our clinicians enjoy a competitive compensation package with many locations offering sign on bonuses, relocation and tuition reimbursement. Benefits for Full Time employee and qualified dependents: Health Insurance including prescription drugs, Dental Insurance, Vision Insurance & Life Insurance Short and Long-Term disability options Advanced and continuing education Leadership training and advancement opportunities Professional liability insurance Support and payment for mandatory license/s and hospital credentialing Employee stock purchase program - 15% discount 401k with company match Long Term Care (LTC) Pre-tax Health Savings Account (HSA) Pre-tax Flexible Spending Accounts (FSA) Aflac Hospital, Critical Illness and Accident plans Identity Protection Employee Assistance Program (EAP) Part Time Regular employee classifications also receive this benefit Available to part-time regular and part-time casual employees age 21 and over About Us Pediatrix Medical Group, Inc. (Pediatrix) is the nation's leading provider of physician services. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. Specialties include obstetrics, maternal-fetal medicine and neonatology complemented by more than 20 pediatric subspecialties, as well as pediatric primary and urgent care clinics. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives. The physician-led company was founded in 1979 as a single neonatology practice and today provides its highly specialized and often critical care services through more than 5,000 affiliated physicians and other clinicians in 37 states. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: . Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. PI
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
03/29/2024
Full time
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit! This position will be based on-site at our Columbia, South Carolina location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Proficient in Spanish and English 6 months customer service experience minimum Over 18 years of age Ability to type 25 wpm High School Graduate or GED Comfort with desktop computer system Proven oral & written communication skills Logical problem-solving skills Availability to work various shifts Ability to use Windows operating systems Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
Our client, in the automotive, trucks industry is seeking a Geometrical Architect (Weight Architect) to join their team. Job Title: Geometrical Architect (Weight Architect) Location: Greensboro NC Pay Range: $50 - 55/hr W2 contract role with potential to be extended . The Weight Architect serves as a specialist within the Geometrical Architect area, requiring limited direction and supervision. This role will act as a global resource supporting the projects / programs with weight input and analysis for current and proposed products. They will also collaborate with local and global cross-functional teams to develop forward thinking and innovative ideas related to weight architecture. Job description: Proactively investigate the weight of components/systems/deliverables throughout the maturity of projects. Verify that weight targets are met to satisfy applicable project gate fulfillments. Estimate weight for future products. Calculate axle loads and weight distribution to comply with legal restrictions. Analyze the outcome/answers to confirm the accuracy. Provide project updates to the weight architect team at specified gates/intervals to track and forecast vehicle weights. Requirements: Bachelor's degree in a related Engineering field. 5 - 8+ years of experience in product development projects within automotive and/or in commercial vehicles. CAD system experience is essential and preferred in ProE/Creo. Knowledge of battery/hybrid vehicles is beneficial. Ability to communicate both in written and spoken English. Strong attention to detail. Proficient in the Microsoft Office products (excel sheet data analysis, formulas, pivot tables, graphs and .ppt presentations). Why should you choose Manpower Engineering? Medical, Dental, Vision, 401k with Match Weekly pay with direct deposit Holiday Pay Referral Rewards Monthly Recognition Programs Dedicated Career Partner to help you achieve your career goals Recognized as World's Most Ethical Companies in 2023 for 14th year in a row If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
03/29/2024
Seasonal
Our client, in the automotive, trucks industry is seeking a Geometrical Architect (Weight Architect) to join their team. Job Title: Geometrical Architect (Weight Architect) Location: Greensboro NC Pay Range: $50 - 55/hr W2 contract role with potential to be extended . The Weight Architect serves as a specialist within the Geometrical Architect area, requiring limited direction and supervision. This role will act as a global resource supporting the projects / programs with weight input and analysis for current and proposed products. They will also collaborate with local and global cross-functional teams to develop forward thinking and innovative ideas related to weight architecture. Job description: Proactively investigate the weight of components/systems/deliverables throughout the maturity of projects. Verify that weight targets are met to satisfy applicable project gate fulfillments. Estimate weight for future products. Calculate axle loads and weight distribution to comply with legal restrictions. Analyze the outcome/answers to confirm the accuracy. Provide project updates to the weight architect team at specified gates/intervals to track and forecast vehicle weights. Requirements: Bachelor's degree in a related Engineering field. 5 - 8+ years of experience in product development projects within automotive and/or in commercial vehicles. CAD system experience is essential and preferred in ProE/Creo. Knowledge of battery/hybrid vehicles is beneficial. Ability to communicate both in written and spoken English. Strong attention to detail. Proficient in the Microsoft Office products (excel sheet data analysis, formulas, pivot tables, graphs and .ppt presentations). Why should you choose Manpower Engineering? Medical, Dental, Vision, 401k with Match Weekly pay with direct deposit Holiday Pay Referral Rewards Monthly Recognition Programs Dedicated Career Partner to help you achieve your career goals Recognized as World's Most Ethical Companies in 2023 for 14th year in a row If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Detroit Medical Center Shared Services
Detroit, Michigan
The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives. The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital. DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services. DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan. Summary Description Tenet Healthcare is a leading healthcare services company with a vast network of providers that we leverage to improve service delivery and patient outcomes. Our mission is to provide quality, compassionate care in the communities we serve. To this end, we seek and develop talent that will reflect this commitment to our mission and values. Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to orientation, continuing education and in-services. Other services may include, but are not limited to process, performance and service-delivery consultation and contributions to the organization through councils, committees and workgroups. MAJOR RESPONSIBILITIES Clinical Education Supports the educational needs for assigned units/clinics including classroom, clinical experiences and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/ course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities. Delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources and knowledge for professional growth of others. Mentors colleagues, other nurses, students and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Peri-Operative Services Covers Services but not limited to: Anesthesia Endo Sterile Processing Radiology/IR/Neuro IR Pt Transporters Accountable for the Projects, such as but not limited to: Crash Cart Moderate Sedition Ortho Program Malignant Hyperthermia ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH TENET HEALTHCARE PERFORMANCE STANDARDS Qualifications: Minimum Qualifications 1. Bachelor's Degree in Nursing or Nursing Education or related specialty 2. 2 year nursing experience in an acute care setting preferred 3. Current State Licenses & Certifications Skills Required Participates in projects and educational activities as assigned for the department Communicates effectively with colleagues across Tenet to advance goal achievement and strategic vision alignment Demonstrates skill in navigating and communicating in a complex environment. Fosters achievement of Nursing Education/Development goals and objectives Demonstrates responsibility for reporting to licensing, certification, accreditation, and other regulatory bodies for educational program compliance Interacts with staff in an ethical, consistent, fair, timely, appropriate, and decisive manner in accordance with organization-wide and Nursing Department policies Identifies factors that affect staff's ability to fulfill their job responsibilities, collaborates with management to effect appropriate change needed for employee's success Accepts Committee and market work group appointments and actively participates to affect change in patient care and the Tenet Healthcare System Cultivates positive relationships with academic programs to foster positive image and relationships with Tenet Healthcare. Demonstrates AIDET and respect for others at all times Job: Educators/Specialists/Advanced Practice Primary Location: Detroit, Michigan Facility: Detroit Medical Center Shared Services Job Type: Full-time Shift Type: Days Shift Begin: 7:00 AM Shift End: 3:30 PM Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
03/29/2024
Full time
The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives. The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital. DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services. DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan. Summary Description Tenet Healthcare is a leading healthcare services company with a vast network of providers that we leverage to improve service delivery and patient outcomes. Our mission is to provide quality, compassionate care in the communities we serve. To this end, we seek and develop talent that will reflect this commitment to our mission and values. Under the guidance of the Market Education Director, the Nursing Educator collaborates with facility/market nursing leadership and staff across departments to assess, plan, develop, implement, facilitate, evaluate and revise educational programming for all levels of nursing personnel and non-nursing personnel as indicated or requested. The educator acts as a key resource in the orientation and continuing education of nursing staff at Tenet Healthcare. The Nursing Educator implements a comprehensive education program for his/her assigned units while following and contributing to Tenet educational goals and vision. Educational programs typically include, but are not limited to orientation, continuing education and in-services. Other services may include, but are not limited to process, performance and service-delivery consultation and contributions to the organization through councils, committees and workgroups. MAJOR RESPONSIBILITIES Clinical Education Supports the educational needs for assigned units/clinics including classroom, clinical experiences and learning technologies. Implements Tenet comprehensive education programs to meet the orientation and ongoing competency needs and professional development needs of the nursing staff, with specific focus for his/her units/clinics, which supports the Tenet model of professional nursing practice. Ensures all program/ course revisions meet the Department of Nursing and regulatory expectations and standards. Adheres to national education practice standards and stays abreast of current research into nursing education practice. Programs are executed and revised based on adult learning principles, organizational and learning theory consistent with Tenet endorsed philosophy and direction. Provides consultation to enhance continuing education, professional development opportunities and mentorship opportunities. Delivers/coordinates other educational programs as directed (e.g., Grand Rounds, in-services, continuing education, job-specific and specialty curricula) to support competence and professional growth of Tenet nursing staff. Provides leadership to preceptors and serves as a role model through educational programs and ongoing coaching and mentoring. Serves as a facilitator to nurse residents and actively mentors and supports their growth in the profession and clinical practice. Participates in continuing education provider unit learning. Evaluates nursing education activities which qualify for continuing education credit. Participates in activities to keep abreast of the changes to market/facility policies/procedures of the provider unit, and the expectations of the educator role. Assists in development of clinical policies and procedures as requested. Provides guidance, resources and knowledge for professional growth of others. Mentors colleagues, other nurses, students and others as appropriate. Participates in quality performance improvement activities. Performs other duties as assigned/required. Peri-Operative Services Covers Services but not limited to: Anesthesia Endo Sterile Processing Radiology/IR/Neuro IR Pt Transporters Accountable for the Projects, such as but not limited to: Crash Cart Moderate Sedition Ortho Program Malignant Hyperthermia ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH TENET HEALTHCARE PERFORMANCE STANDARDS Qualifications: Minimum Qualifications 1. Bachelor's Degree in Nursing or Nursing Education or related specialty 2. 2 year nursing experience in an acute care setting preferred 3. Current State Licenses & Certifications Skills Required Participates in projects and educational activities as assigned for the department Communicates effectively with colleagues across Tenet to advance goal achievement and strategic vision alignment Demonstrates skill in navigating and communicating in a complex environment. Fosters achievement of Nursing Education/Development goals and objectives Demonstrates responsibility for reporting to licensing, certification, accreditation, and other regulatory bodies for educational program compliance Interacts with staff in an ethical, consistent, fair, timely, appropriate, and decisive manner in accordance with organization-wide and Nursing Department policies Identifies factors that affect staff's ability to fulfill their job responsibilities, collaborates with management to effect appropriate change needed for employee's success Accepts Committee and market work group appointments and actively participates to affect change in patient care and the Tenet Healthcare System Cultivates positive relationships with academic programs to foster positive image and relationships with Tenet Healthcare. Demonstrates AIDET and respect for others at all times Job: Educators/Specialists/Advanced Practice Primary Location: Detroit, Michigan Facility: Detroit Medical Center Shared Services Job Type: Full-time Shift Type: Days Shift Begin: 7:00 AM Shift End: 3:30 PM Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! JOB SUMMARY Responsible for providing standardized new hire, technical, process, and soft-skills training delivery via instructor-led facilitation of virtual remote or classroom training. Works in partnership with leaders to address developmental needs. Meets key performance indicators while maintaining sevice level agreements and makes appropriate recommendations. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training. Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed. Create and records, reports and other documentation of training activities. Represent the Learning & Development team in meetings with business partners, leadership and project teams. Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions. Other training related duties as assigned. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service and personal, verbal, and written communication skills Demonstrates effective collaboration skills with internal and external customers Understanding of healthcare and/or revenue cycle services Ability to conduct training needs analysis Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge Mature classroom management skills; able to effectively control classroom/virtual classroom to foster a safe learning enviroment Highly effective oral and written communications skills, with ability to develop collaborative relationships with stakeholders in order to achieve results Ability to work with minimal supervision, self-starter and demonstrates initiative Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change High engagement; supportive of leadership and role model for Conifer values and guiding behaviors Ability to work under pressure, organize and prioritize responsibilities Strong MS Office 365 and Teams (or other video conferencing skills) preferred EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. Bachelor's degree preferred 2 - 3 years' experience in training or leadership position in lieu of Bachelor's degree Revenue cycle management experience preferred ATD Certification preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 25-35 lbs., due to travel requirements Ability to communicate to large groups verbally and through various media WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Work Environment Virtual Work Environment Hospital Work Environment OTHER May require travel - can vary from approximately 10% to 25% Compensation and Benefit Information Compensation Pay: $54,912-$87,776 per year. Benefits Conifer offers the following benefits, subject to employment status: Medical, dental, vision, disability, life, and business travel insurance Paid time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employe discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
03/29/2024
Full time
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! JOB SUMMARY Responsible for providing standardized new hire, technical, process, and soft-skills training delivery via instructor-led facilitation of virtual remote or classroom training. Works in partnership with leaders to address developmental needs. Meets key performance indicators while maintaining sevice level agreements and makes appropriate recommendations. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Provide all supported business units and emerging clients with standardized new hire, refresher, new process and systems training. Functions as a subject matter expert in at least one line of business and creates and updates training curriculum as needed. Create and records, reports and other documentation of training activities. Represent the Learning & Development team in meetings with business partners, leadership and project teams. Function as a performance consultant, collaborating with Process and Operations to perform needs assessment and recommend training solutions. Other training related duties as assigned. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong customer service and personal, verbal, and written communication skills Demonstrates effective collaboration skills with internal and external customers Understanding of healthcare and/or revenue cycle services Ability to conduct training needs analysis Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge Mature classroom management skills; able to effectively control classroom/virtual classroom to foster a safe learning enviroment Highly effective oral and written communications skills, with ability to develop collaborative relationships with stakeholders in order to achieve results Ability to work with minimal supervision, self-starter and demonstrates initiative Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change High engagement; supportive of leadership and role model for Conifer values and guiding behaviors Ability to work under pressure, organize and prioritize responsibilities Strong MS Office 365 and Teams (or other video conferencing skills) preferred EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. Bachelor's degree preferred 2 - 3 years' experience in training or leadership position in lieu of Bachelor's degree Revenue cycle management experience preferred ATD Certification preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift 25-35 lbs., due to travel requirements Ability to communicate to large groups verbally and through various media WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Work Environment Virtual Work Environment Hospital Work Environment OTHER May require travel - can vary from approximately 10% to 25% Compensation and Benefit Information Compensation Pay: $54,912-$87,776 per year. Benefits Conifer offers the following benefits, subject to employment status: Medical, dental, vision, disability, life, and business travel insurance Paid time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employe discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Primary City/State: Phoenix, Arizona Department Name: Lab-BEMC Work Shift: Night Job Category: Lab Find your Voice, Passion, & Purpose POSITION SUMMARY This position performs waived and non-waived tests as defined by CLIA '88 in an accurate and timely manner with supervision. Assists with department compliance with all pertinent laboratory accrediting agencies and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Personnel report to department supervisor. CORE FUNCTIONS 1. Performs testing in an accurate and timely manner according to established policies and performance standards with a knowledge level determined for that testing. Responsible for startup, calibration and accuracy of procedures and instrumentation. Exercises independent judgment and can identify appropriate resources in performance of assigned duties utilizing knowledge and skills. Demonstrates comprehension of theory and clinical relevance of testing. Demonstrates problem resolution and decision making skills for routine operational and technical problems. Demonstrates knowledge of computer systems used in the department and can perform basic troubleshooting of computer problems. Demonstrates awareness and complies with accrediting agency and regulatory requirements related to area of responsibility. 2. Recognizes and ensures validity of abnormal patient and/or QC results for testing. Ensures accuracy of test results. Participates in detecting and documenting occurrences that deviate from defined procedures. Demonstrates appropriate resolution and follow through for problem solving identified during testing. Promotes and consistently meets department standards for productivity and quality. 3. Ensures the appropriate use of supplies and materials and assists with inventory management. Ensures efficient utilization of reagents and supplies. Recognizes and provides input towards opportunities for improvements in financial performance to decrease costs, improve productivity, and improve service. 4. Self-directed and motivated to contribute to projects identified by the supervisor, with the completion of a minimum of one project per year. Seeks out opportunities to identify projects relating to department needs. Active in training and competency of laboratory personnel. Performs well in supervisor's absence and provides guidance on issues relating to pre-analytical, waived and non-waived testing. Completes training module for newly hired/transferred personnel. 5. Communicates courteously, professionally, effectively and accurately with internal and external customers. Participates in the resolution of communication issues. Knows and utilizes appropriate resources for increased levels of problem solving. Demonstrates good verbal and written communication skills. Promotes positive communications that enhances teamwork. Attendance and participation at staff meetings. MINIMUM QUALIFICATIONS Associate's Degree in medical laboratory science, OR Bachelor's Degree in chemical, physical or biological science, OR Have successfully completed military training of 50 or more weeks and served as a medical laboratory specialist. Military must be a high school graduate or equivalent. Basic Computer skills. Students may be hired at the job title equivalent to their future certification under the following conditions: Student is enrolled in a clinically recognized program (MLT), student's clinical rotation in the core area must be completed prior to working in that core area and student must complete the MLT program within one year of hire. PREFERRED QUALIFICATIONS MLT certification (ASCP, AMT, HEW, AAB) Additional related education and/or experience EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
03/29/2024
Full time
Primary City/State: Phoenix, Arizona Department Name: Lab-BEMC Work Shift: Night Job Category: Lab Find your Voice, Passion, & Purpose POSITION SUMMARY This position performs waived and non-waived tests as defined by CLIA '88 in an accurate and timely manner with supervision. Assists with department compliance with all pertinent laboratory accrediting agencies and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). Personnel report to department supervisor. CORE FUNCTIONS 1. Performs testing in an accurate and timely manner according to established policies and performance standards with a knowledge level determined for that testing. Responsible for startup, calibration and accuracy of procedures and instrumentation. Exercises independent judgment and can identify appropriate resources in performance of assigned duties utilizing knowledge and skills. Demonstrates comprehension of theory and clinical relevance of testing. Demonstrates problem resolution and decision making skills for routine operational and technical problems. Demonstrates knowledge of computer systems used in the department and can perform basic troubleshooting of computer problems. Demonstrates awareness and complies with accrediting agency and regulatory requirements related to area of responsibility. 2. Recognizes and ensures validity of abnormal patient and/or QC results for testing. Ensures accuracy of test results. Participates in detecting and documenting occurrences that deviate from defined procedures. Demonstrates appropriate resolution and follow through for problem solving identified during testing. Promotes and consistently meets department standards for productivity and quality. 3. Ensures the appropriate use of supplies and materials and assists with inventory management. Ensures efficient utilization of reagents and supplies. Recognizes and provides input towards opportunities for improvements in financial performance to decrease costs, improve productivity, and improve service. 4. Self-directed and motivated to contribute to projects identified by the supervisor, with the completion of a minimum of one project per year. Seeks out opportunities to identify projects relating to department needs. Active in training and competency of laboratory personnel. Performs well in supervisor's absence and provides guidance on issues relating to pre-analytical, waived and non-waived testing. Completes training module for newly hired/transferred personnel. 5. Communicates courteously, professionally, effectively and accurately with internal and external customers. Participates in the resolution of communication issues. Knows and utilizes appropriate resources for increased levels of problem solving. Demonstrates good verbal and written communication skills. Promotes positive communications that enhances teamwork. Attendance and participation at staff meetings. MINIMUM QUALIFICATIONS Associate's Degree in medical laboratory science, OR Bachelor's Degree in chemical, physical or biological science, OR Have successfully completed military training of 50 or more weeks and served as a medical laboratory specialist. Military must be a high school graduate or equivalent. Basic Computer skills. Students may be hired at the job title equivalent to their future certification under the following conditions: Student is enrolled in a clinically recognized program (MLT), student's clinical rotation in the core area must be completed prior to working in that core area and student must complete the MLT program within one year of hire. PREFERRED QUALIFICATIONS MLT certification (ASCP, AMT, HEW, AAB) Additional related education and/or experience EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
Primary City/State: Phoenix, Arizona Department Name: Lab-BEMC Work Shift: Evening Job Category: Lab Find your Voice, Passion, & Purpose POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem solving skills. This position serves as a department resource, and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). CORE FUNCTIONS 1. Performs all duties of MLS/MT duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day work flow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the LSA/SQL System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or LSA/SQL System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. MINIMUM QUALIFICATIONS • Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology. • Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. PREFERRED QUALIFICATIONS • Bachelor's Degree in Medical Laboratory Science. • MLS or Specialty Certification. EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
03/29/2024
Full time
Primary City/State: Phoenix, Arizona Department Name: Lab-BEMC Work Shift: Evening Job Category: Lab Find your Voice, Passion, & Purpose POSITION SUMMARY This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem solving skills. This position serves as a department resource, and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA). CORE FUNCTIONS 1. Performs all duties of MLS/MT duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day work flow and give input into an assessment or disciplinary action) in the absence of section supervisor. 2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process. 3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the LSA/SQL System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models. 4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or LSA/SQL System, along with other miscellaneous department duties. 5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills. MINIMUM QUALIFICATIONS • Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology. • Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area. PREFERRED QUALIFICATIONS • Bachelor's Degree in Medical Laboratory Science. • MLS or Specialty Certification. EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment. Privacy Policy
Pennsylvania State University
University Park, Pennsylvania
Financial Specialist The Pennsylvania State University Office of Budget and Finance invites applications for the position of Floating Financial Specialist (Financial Coordinator) to support financial operations across the University. This position is intended to provide support when vacancies or projects requiring additional help occur. This important role is geared towards providing comprehensive financial support to faculty and staff in Academic and/or Administrative units. The Financial Specialist (Financial Coordinator) will have a broad range of responsibilities, including but not limited to: Expenditure Review and Approval: Review and approve expenditures and forms in multiple financial systems. Review and approve expenditures on general and restricted funds to comply with University policy and procedures, as well as specific regulations and/or guidelines on restricted funds for assigned unit. Budget Management: Participate in the preparation and implementation of budgets for the assigned unit. Position and Effort Management and Payroll: Open new and manage existing positions. Review and approve all personnel actions including new appointments and promotion processing. Reconcile clearing accounts for assigned areas. Manage all Pay and Effort functions (due to changes in salary and/or budget) and salary clearing accounts. Responsible for all labor plans through Labor Distribution Policy Guidance and Compliance: Provide guidance on the interpretation of policies to ensure compliance and maintain internal controls. Resolve intermediate to moderately complex issues for both internal and external customers, effectively communicating policies and procedures as necessary. Procedure Documentation and Compliance: Document existing procedures for the administrative area, recommend procedural updates, review for compliance, and assist the Finance Office in auditing activities. Team Leadership: Assist in directing the work of lower-level financial staff, contributing input towards their performance evaluations. Education and Experience This position will be filled at the Intermediate Professional , Advanced Professional, or Senior Professional level depending on the successful candidate's education and experience. Bachelor's Degree and 1 year of relevant experience or equivalent combination or education and experience is required for Intermediate Professional level. Additional Education and/or experience is required for higher level positions. This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process. Due to the financial and fiduciary responsibilities of this position, successful completion of a credit history check will be required in addition to standard background checks. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission. Apply online at CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to , which will also provide you with detail on how to request a hard copy of the Annual Security Report. Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Copyright 2022 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe142476bcafea973b6cfc8
03/29/2024
Full time
Financial Specialist The Pennsylvania State University Office of Budget and Finance invites applications for the position of Floating Financial Specialist (Financial Coordinator) to support financial operations across the University. This position is intended to provide support when vacancies or projects requiring additional help occur. This important role is geared towards providing comprehensive financial support to faculty and staff in Academic and/or Administrative units. The Financial Specialist (Financial Coordinator) will have a broad range of responsibilities, including but not limited to: Expenditure Review and Approval: Review and approve expenditures and forms in multiple financial systems. Review and approve expenditures on general and restricted funds to comply with University policy and procedures, as well as specific regulations and/or guidelines on restricted funds for assigned unit. Budget Management: Participate in the preparation and implementation of budgets for the assigned unit. Position and Effort Management and Payroll: Open new and manage existing positions. Review and approve all personnel actions including new appointments and promotion processing. Reconcile clearing accounts for assigned areas. Manage all Pay and Effort functions (due to changes in salary and/or budget) and salary clearing accounts. Responsible for all labor plans through Labor Distribution Policy Guidance and Compliance: Provide guidance on the interpretation of policies to ensure compliance and maintain internal controls. Resolve intermediate to moderately complex issues for both internal and external customers, effectively communicating policies and procedures as necessary. Procedure Documentation and Compliance: Document existing procedures for the administrative area, recommend procedural updates, review for compliance, and assist the Finance Office in auditing activities. Team Leadership: Assist in directing the work of lower-level financial staff, contributing input towards their performance evaluations. Education and Experience This position will be filled at the Intermediate Professional , Advanced Professional, or Senior Professional level depending on the successful candidate's education and experience. Bachelor's Degree and 1 year of relevant experience or equivalent combination or education and experience is required for Intermediate Professional level. Additional Education and/or experience is required for higher level positions. This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process. Due to the financial and fiduciary responsibilities of this position, successful completion of a credit history check will be required in addition to standard background checks. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission. Apply online at CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to , which will also provide you with detail on how to request a hard copy of the Annual Security Report. Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Copyright 2022 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fe142476bcafea973b6cfc8