Role Purpose The Assistant Breeding Project Lead (APL)/Assistant Breeder for melon will collaborate closely with the Lead Breeder to manage the melon breeding activities spanning from the initiation of breeding to advanced stage trialing. This role is pivotal in delivering a robust product pipeline for key market segments. The key responsibilities encompass nursery management, conducting hybrid trials, and providing high quality data to facilitate data-driven product advancement. Additionally, the individual will assist the Lead Breeder in integrating the latest tools and technologies into the breeding program. The responsibilities of the individual include, but are not limited to, the following: Efficiently conducting trials, including nurseries and hybrid trials, from sowing through to harvest. Managing Syngenta proprietary breeding databases, which involves the prompt collection, curation, and storage of data. The Assistant Breeder is also tasked with data analysis. Overseeing the management of parental lines to ensure their stability and purity. Assisting with marker-assisted inbred conversion projects to incorporate key traits. Collaborating closely with Biological Operations (BO), Breeding Trial Specialists (BTS), and genotyping labs for meticulous trial/project planning, forecasting, and completion. The individual will serve as a point of contact and coordinator for key team members. Supporting the Lead Breeder for melon in adopting the latest tools and technologies within the breeding program, which includes the utilization of high-throughput phenotyping, the application of predictive breeding approaches, and the adoption of innovative data visualization and analysis tools. Dimensions People: The assistant breeding project lead will interface between the Melon R&D Crop Lead, Cucurbit Germplasm Development Lead, Applied Genetic Scientists, and Operations Leads to ensure timely and successful project execution. Geographic Scope: Woodland, California Accountabilities Develop knowledge of key market segments and respective breeding targets. Manage breeding activities which includes pollination, material, plot and trial management. Secure successful melon crop from sowing to harvest for both nurseries and field trials. Establish good working relationships with third party and external trial cooperators. Effective communication with biological operations and genotyping labs for resources required for melon breading program. Management of genotyping activities which includes: tissue sampling, proper labelling, communication with labs and plant selection. High quality data collection and analysis for data driven decision making. Organize prototype testing with operations and breeding trial specialists Support seed logistic and seed transfer according to internal rules in collaboration with operations. Explore supporting technologies for the breeding program Maintain frequent communication with the lead melon breeder. Reporting / Communication Collaboration and communication: create a collaborative way of working with the operations team, trait team, applied genetic scientists and P&S team. Ensure transparency and cross-site communications regarding site operational efficiencies and best practices Responsible for reporting KPIs for breeding projects Qualifications Critical knowledge MS or BS degree (3-5 years experience) in Genetics/Plant Breeding or related disciplines. MS candidates preferred. Good knowledge on experiment designs, data management and statistical analysis. Good understanding of R&D processes to identify the critical issues as well as engage with team members to solve problems. Sound knowledge of agronomy, physiology, pathology, plant nutrition and digital tools. Knowledge of automation and high throughput phenotyping tools is a plus. Critical experience All applicants must be eligible to work in the US without visa support Candidate must be proactive and have good communication skills. Experience in database management and analysis. Critical technical, professional and personal capabilities Ability to plan and manage organizational change Ability to think and plan proactively and strategically Ability to communicate clearly at all organizational levels Excellent interpersonal skills Ability to develop dashboards to report progress against metrics and KPIs Ability to prioritize and manage multiple projects in a timely manner. Critical success factors & key challenges Result and team oriented, capable of interfacing with individuals in a matrix organization Demonstrated ability to network across functions Excellent organization and computer skills Excellent interpersonal skills, especially those required to successfully function as part of a cross-functional team Demonstrated ability to develop and manage complex projects and effectively work in a interdisciplinary teams to accomplish project goals Ability to use data to drive decision making process Work Ethic that strives for excellence in productivity, accuracy, timeliness, and innovativeness Additional Information 10% travel (domestic and international) Physical Demands of the Essential Functions Physically fit to work long days in the field and to stay focused under pressure Capable of working in high or low temperature conditions in a field or greenhouse. Capable of lifting up to 50 pounds. Repeated bending and twisting of torso and wrist. Working Conditions While Performing Essential Functions: Field, greenhouse and office. Domestic and international travel possible with overnight stays. Exposure to potential allergens (pollen and fungal spores) and chemical pesticides in the field or greenhouse. What We Offer: Full Benefit Package (Medical, Dental & Vision) that starts the same day you do Annual Salary: $66,000- $83,000. 401k plan with company match, Profit Sharing & Retirement Savings Contribution Generous vacation plus 9 Paid Holidays Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts among others A culture that promotes work/life balance, celebrates diversity, and offers numerous family-oriented events throughout the year WL3A Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Family and Medical Leave Act (FMLA) ( ) Equal Employment Opportunity Commission's (EEOC) ( ) Employee Polygraph Protection Act (EPPA) ( ) Company Description About Syngenta Syngenta is a global leader in agriculture; rooted in science and dedicated to bringing plant potential to life. Each of our 30,000 employees in more than 90 countries work together to solve one of humanity's most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture. About Us Through leading innovations, we help farmers around the world meet the challenge of feeding a growing population and taking care of our planet. We are currently seeking an Assistant Breeding Project Lead for the Germplasm Development team in Woodland, California Date posted: 03/20/2024
03/25/2024
Full time
Role Purpose The Assistant Breeding Project Lead (APL)/Assistant Breeder for melon will collaborate closely with the Lead Breeder to manage the melon breeding activities spanning from the initiation of breeding to advanced stage trialing. This role is pivotal in delivering a robust product pipeline for key market segments. The key responsibilities encompass nursery management, conducting hybrid trials, and providing high quality data to facilitate data-driven product advancement. Additionally, the individual will assist the Lead Breeder in integrating the latest tools and technologies into the breeding program. The responsibilities of the individual include, but are not limited to, the following: Efficiently conducting trials, including nurseries and hybrid trials, from sowing through to harvest. Managing Syngenta proprietary breeding databases, which involves the prompt collection, curation, and storage of data. The Assistant Breeder is also tasked with data analysis. Overseeing the management of parental lines to ensure their stability and purity. Assisting with marker-assisted inbred conversion projects to incorporate key traits. Collaborating closely with Biological Operations (BO), Breeding Trial Specialists (BTS), and genotyping labs for meticulous trial/project planning, forecasting, and completion. The individual will serve as a point of contact and coordinator for key team members. Supporting the Lead Breeder for melon in adopting the latest tools and technologies within the breeding program, which includes the utilization of high-throughput phenotyping, the application of predictive breeding approaches, and the adoption of innovative data visualization and analysis tools. Dimensions People: The assistant breeding project lead will interface between the Melon R&D Crop Lead, Cucurbit Germplasm Development Lead, Applied Genetic Scientists, and Operations Leads to ensure timely and successful project execution. Geographic Scope: Woodland, California Accountabilities Develop knowledge of key market segments and respective breeding targets. Manage breeding activities which includes pollination, material, plot and trial management. Secure successful melon crop from sowing to harvest for both nurseries and field trials. Establish good working relationships with third party and external trial cooperators. Effective communication with biological operations and genotyping labs for resources required for melon breading program. Management of genotyping activities which includes: tissue sampling, proper labelling, communication with labs and plant selection. High quality data collection and analysis for data driven decision making. Organize prototype testing with operations and breeding trial specialists Support seed logistic and seed transfer according to internal rules in collaboration with operations. Explore supporting technologies for the breeding program Maintain frequent communication with the lead melon breeder. Reporting / Communication Collaboration and communication: create a collaborative way of working with the operations team, trait team, applied genetic scientists and P&S team. Ensure transparency and cross-site communications regarding site operational efficiencies and best practices Responsible for reporting KPIs for breeding projects Qualifications Critical knowledge MS or BS degree (3-5 years experience) in Genetics/Plant Breeding or related disciplines. MS candidates preferred. Good knowledge on experiment designs, data management and statistical analysis. Good understanding of R&D processes to identify the critical issues as well as engage with team members to solve problems. Sound knowledge of agronomy, physiology, pathology, plant nutrition and digital tools. Knowledge of automation and high throughput phenotyping tools is a plus. Critical experience All applicants must be eligible to work in the US without visa support Candidate must be proactive and have good communication skills. Experience in database management and analysis. Critical technical, professional and personal capabilities Ability to plan and manage organizational change Ability to think and plan proactively and strategically Ability to communicate clearly at all organizational levels Excellent interpersonal skills Ability to develop dashboards to report progress against metrics and KPIs Ability to prioritize and manage multiple projects in a timely manner. Critical success factors & key challenges Result and team oriented, capable of interfacing with individuals in a matrix organization Demonstrated ability to network across functions Excellent organization and computer skills Excellent interpersonal skills, especially those required to successfully function as part of a cross-functional team Demonstrated ability to develop and manage complex projects and effectively work in a interdisciplinary teams to accomplish project goals Ability to use data to drive decision making process Work Ethic that strives for excellence in productivity, accuracy, timeliness, and innovativeness Additional Information 10% travel (domestic and international) Physical Demands of the Essential Functions Physically fit to work long days in the field and to stay focused under pressure Capable of working in high or low temperature conditions in a field or greenhouse. Capable of lifting up to 50 pounds. Repeated bending and twisting of torso and wrist. Working Conditions While Performing Essential Functions: Field, greenhouse and office. Domestic and international travel possible with overnight stays. Exposure to potential allergens (pollen and fungal spores) and chemical pesticides in the field or greenhouse. What We Offer: Full Benefit Package (Medical, Dental & Vision) that starts the same day you do Annual Salary: $66,000- $83,000. 401k plan with company match, Profit Sharing & Retirement Savings Contribution Generous vacation plus 9 Paid Holidays Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts among others A culture that promotes work/life balance, celebrates diversity, and offers numerous family-oriented events throughout the year WL3A Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Family and Medical Leave Act (FMLA) ( ) Equal Employment Opportunity Commission's (EEOC) ( ) Employee Polygraph Protection Act (EPPA) ( ) Company Description About Syngenta Syngenta is a global leader in agriculture; rooted in science and dedicated to bringing plant potential to life. Each of our 30,000 employees in more than 90 countries work together to solve one of humanity's most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture. About Us Through leading innovations, we help farmers around the world meet the challenge of feeding a growing population and taking care of our planet. We are currently seeking an Assistant Breeding Project Lead for the Germplasm Development team in Woodland, California Date posted: 03/20/2024
Description: PLEASE READ CAREFULLY: This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening the community through youth development, healthy living and social responsibility. Under the direction and supervision of the Early Childhood Site Coordinator and in harmony with established policies, goals, and objectives of the Gallatin Valley YMCA, the Child Care Center Teacher shall be responsible for directing all aspects of classroom curriculum and program activities. The Teacher supervises and guides a child's development in a safe and healthy environment. Staff schedules are set at the time of employment but are subject to change by the supervisor based on the needs of the center. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. ESSENTIAL FUNCTIONS: Perform excellent service to all members, staff, volunteers, and guests. Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests. Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise and positive manner while using Listen First skills. Understands, supports, and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living, and Social Responsibility. Understands, follows, and demonstrates the Y Competencies listed below. Attend all required department meetings/trainings. Punch in and out for required shifts and review time card to verify accuracy. Notify supervisor in advance when unable to work scheduled shift. Responsible for assuring high standards of program quality, and safety in accordance with YMCA safety and risk management policies. Follow all policies and procedures as set forth in the employee handbook, department handbook and the emergency response plan manual. Act as a positive role model while implementing YMCA character development and following the four core values of Caring, Honesty, Responsibility, and Respect. Help build awareness that the Y is a charitable organization. Arrive 5-10 minutes before your shift starts. Maintain appropriate records as required by the center. Possess working knowledge of child abuse and neglect laws and proper reporting procedures. Possess working knowledge of YMCA mission, purpose, and goals. Keep continuing education requirements current. Adhere to the Child Care Center dress code policy. Know all emergency procedures. Maintain current CPR. Plan developmentally appropriate activities for infant room based on the curriculum. Use positive guidance techniques appropriate for infants. Integrate the YMCA Character Development materials into all lesson plans. Provide children with opportunities to develop language and literacy. Provide an environment which promotes smooth and orderly transition. Provide daily communication with parents and staff. Promote team building. Conduct self in a professional, responsible manner. Assist in the training and serve as a mentor to other child care staff and assistants. Encourage parent involvement in the programs. Perform other related duties as assigned by your supervisor or CEO. End of Day Journal entry on the classroom. Write and follow the lesson plan om Brightwheel. Ensure that the classroom is cleaned thoroughly and up to licenses requirements. Including but not limited to dishes, floors, windows and toys. Maintain steady attendance with no less that 1, tardy or absence a month. Hold parent teacher conferences according to program policy. Demonstrate social and emotional health while in the classroom. Enter five notations per child per day in Brightwheel according to company policy. Work hours are Monday - Friday 7:15 - 3:15 or 8 am - 5 pm with a 1 hour lunch break. Uphold the STARS requirements in the classroom. Lead all classroom activities. Oversee and log all potty training activities. LEADERSHIP COMPETENCIES: Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community. Engaging Community: Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming of all, providing community benefit. Philanthropy: Secures resources and support to advance the Y's work. Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization. Collaboration: Creates sustainable relationships within the Y and with other organizations to serve the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Fiscal Management: Manages the Y's resources responsibly and sustains the Y's nonprofit business model. Functional Expertise: Executes superior technical skills for the role. Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y's work and impact in the community. Program/Project Management: Ensures program or project goals are met and intended impact occurs. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations. Requirements: Education, Training & Work Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A teacher must meet the criteria to be a teacher according to the State of Montant Licensing regulations for group child care. Specialized Knowledge, Skills & Certifications Ability to respond to common inquiries or complaints from participants, members, staff, administration, or the general public. Ability to write reports that conform to prescribed style and format. Ability to effectively present information to administration, staff, or public groups. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions that deal with several abstract and concrete variables. Understand the nature and purpose of the YMCA and be able to administer and discharge the Child Care Center Program's responsibilities accordingly and to ensure that all activities will contribute toward the achievement of the Association's goals. CPR certified Shaken Baby Syndrome training Child Abuse and Prevention Training WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Stand; walk; sit; use hands to finger; handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, twist, bend; and talk to hear. Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. PIb6eac8cabe90-1913
03/15/2024
Full time
Description: PLEASE READ CAREFULLY: This position supports the work of the Y, a leading nonprofit charitable organization committed to strengthening the community through youth development, healthy living and social responsibility. Under the direction and supervision of the Early Childhood Site Coordinator and in harmony with established policies, goals, and objectives of the Gallatin Valley YMCA, the Child Care Center Teacher shall be responsible for directing all aspects of classroom curriculum and program activities. The Teacher supervises and guides a child's development in a safe and healthy environment. Staff schedules are set at the time of employment but are subject to change by the supervisor based on the needs of the center. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: We believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you. ESSENTIAL FUNCTIONS: Perform excellent service to all members, staff, volunteers, and guests. Build relationships by using names and initiating conversations with all members, staff, volunteers, and guests. Communicate with supervisor, staff, members, guests, and volunteers in a clear, concise and positive manner while using Listen First skills. Understands, supports, and is committed to the YMCA cause and our role in the community as a leader in Youth Development, Healthy Living, and Social Responsibility. Understands, follows, and demonstrates the Y Competencies listed below. Attend all required department meetings/trainings. Punch in and out for required shifts and review time card to verify accuracy. Notify supervisor in advance when unable to work scheduled shift. Responsible for assuring high standards of program quality, and safety in accordance with YMCA safety and risk management policies. Follow all policies and procedures as set forth in the employee handbook, department handbook and the emergency response plan manual. Act as a positive role model while implementing YMCA character development and following the four core values of Caring, Honesty, Responsibility, and Respect. Help build awareness that the Y is a charitable organization. Arrive 5-10 minutes before your shift starts. Maintain appropriate records as required by the center. Possess working knowledge of child abuse and neglect laws and proper reporting procedures. Possess working knowledge of YMCA mission, purpose, and goals. Keep continuing education requirements current. Adhere to the Child Care Center dress code policy. Know all emergency procedures. Maintain current CPR. Plan developmentally appropriate activities for infant room based on the curriculum. Use positive guidance techniques appropriate for infants. Integrate the YMCA Character Development materials into all lesson plans. Provide children with opportunities to develop language and literacy. Provide an environment which promotes smooth and orderly transition. Provide daily communication with parents and staff. Promote team building. Conduct self in a professional, responsible manner. Assist in the training and serve as a mentor to other child care staff and assistants. Encourage parent involvement in the programs. Perform other related duties as assigned by your supervisor or CEO. End of Day Journal entry on the classroom. Write and follow the lesson plan om Brightwheel. Ensure that the classroom is cleaned thoroughly and up to licenses requirements. Including but not limited to dishes, floors, windows and toys. Maintain steady attendance with no less that 1, tardy or absence a month. Hold parent teacher conferences according to program policy. Demonstrate social and emotional health while in the classroom. Enter five notations per child per day in Brightwheel according to company policy. Work hours are Monday - Friday 7:15 - 3:15 or 8 am - 5 pm with a 1 hour lunch break. Uphold the STARS requirements in the classroom. Lead all classroom activities. Oversee and log all potty training activities. LEADERSHIP COMPETENCIES: Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community. Engaging Community: Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming of all, providing community benefit. Philanthropy: Secures resources and support to advance the Y's work. Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization. Collaboration: Creates sustainable relationships within the Y and with other organizations to serve the community. Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment. Fiscal Management: Manages the Y's resources responsibly and sustains the Y's nonprofit business model. Functional Expertise: Executes superior technical skills for the role. Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y's work and impact in the community. Program/Project Management: Ensures program or project goals are met and intended impact occurs. Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential. Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations. Requirements: Education, Training & Work Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A teacher must meet the criteria to be a teacher according to the State of Montant Licensing regulations for group child care. Specialized Knowledge, Skills & Certifications Ability to respond to common inquiries or complaints from participants, members, staff, administration, or the general public. Ability to write reports that conform to prescribed style and format. Ability to effectively present information to administration, staff, or public groups. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions that deal with several abstract and concrete variables. Understand the nature and purpose of the YMCA and be able to administer and discharge the Child Care Center Program's responsibilities accordingly and to ensure that all activities will contribute toward the achievement of the Association's goals. CPR certified Shaken Baby Syndrome training Child Abuse and Prevention Training WORK ENVIRONMENT & PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Stand; walk; sit; use hands to finger; handle or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, twist, bend; and talk to hear. Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 50 pounds. PIb6eac8cabe90-1913
Company Overview: A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora. Built upon the foundation of four brands united in purpose-L'EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.-Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence. Job Summary: The MONAT Gear Operations Specialist will assist in the day-to-day operation of MONAT Gear products. Lead, manage and execute best in class eCommerce initiatives to drive sales and provide a market competitive customer experience. Responsibilities: Lead and execute e-commerce operations projects, including timelines, deliverables, cross-functional partnership management, measurement, and communication. Oversee the intercompany process to sell wholesale to international markets. Communicate with team members on matters related to shipping, receiving, and inventory management to present accurate information to the customer. Manage relationships with shipping providers (FedEx, DHL, USPS, etc.). Manage Inventory of shipping supplies (Polybags, boxes, shipping tape, etc.). Manage inventory levels. Propose strategies to move inventory. Qualifications: Bachelor's degree from an accredited institution. 3-5 years Operations experience. Bilingual (English and Spanish) Strong computer skills to include Word, Excel, and PowerPoint. Self-starter with a high degree of accuracy and attention to detail. Able to solve problems and work in a fast paced, high growth environment. Strong project management skill including follow through. Excellent verbal and written skills essential. Knowledge of retail industry computer and software programs. Flexible with a sense of urgency, to keep on top of inventory and cash plans while maintaining calm under pressure. E-commerce experience is a plus.
09/25/2021
Full time
Company Overview: A vibrant company culture founded on the pillars of family, gratitude, and service. A portfolio of international brands dedicated to innovation in the personal beauty industry. A diverse team of talented professionals, united in their vision of achievement and growth. Welcome to Alcora. Built upon the foundation of four brands united in purpose-L'EUDINE Global, MONAT, Project Beauty and B&R Products, Inc.-Alcora is perfectly positioned to lead the beauty and wellness industries in Latin America, North America, and beyond for decades to come. With its headquarters and manufacturing facilities located in the spectacular city of Miami, Alcora boasts an energetic, exciting corporate culture and a family of passionate professionals who thrive on the pursuit of excellence. Job Summary: The MONAT Gear Operations Specialist will assist in the day-to-day operation of MONAT Gear products. Lead, manage and execute best in class eCommerce initiatives to drive sales and provide a market competitive customer experience. Responsibilities: Lead and execute e-commerce operations projects, including timelines, deliverables, cross-functional partnership management, measurement, and communication. Oversee the intercompany process to sell wholesale to international markets. Communicate with team members on matters related to shipping, receiving, and inventory management to present accurate information to the customer. Manage relationships with shipping providers (FedEx, DHL, USPS, etc.). Manage Inventory of shipping supplies (Polybags, boxes, shipping tape, etc.). Manage inventory levels. Propose strategies to move inventory. Qualifications: Bachelor's degree from an accredited institution. 3-5 years Operations experience. Bilingual (English and Spanish) Strong computer skills to include Word, Excel, and PowerPoint. Self-starter with a high degree of accuracy and attention to detail. Able to solve problems and work in a fast paced, high growth environment. Strong project management skill including follow through. Excellent verbal and written skills essential. Knowledge of retail industry computer and software programs. Flexible with a sense of urgency, to keep on top of inventory and cash plans while maintaining calm under pressure. E-commerce experience is a plus.
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
09/22/2021
Full time
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
09/19/2021
Full time
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
09/19/2021
Full time
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
09/11/2021
Full time
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
09/11/2021
Full time
If you are located in the Honolulu, Hawaii area, you will have the flexibility to telecommute* as you take on some tough challenges. Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: This position is full-time (40 hours/week) Monday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 5:30pm CST. To start, shift will be 8:00am - 4:30pm for a minimum of 6 months and then the newhire will need to be available to work any shift within the hours of operation. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually from your home. *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution / inquiries from members and / or providers You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) OR equivalent work experience 2+ years of customer service experience Experience with Microsoft Word (ability to edit, create and save documents), Microsoft Excel (ability to edit, create and save spreadsheets) and Microsoft Outlook (sending / receiving emails and calendar invites) Able to work an 8-hour shift during the hours of operation: 7:00am - 5:30pm Monday - Saturday Telecommuting Requirements: Must reside in the state of Hawaii Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, Honolulu, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO
Canon Solutions America, Inc.
Schaumburg, Illinois
US-IL-Schaumburg Canon Solutions America, Inc. Requisition ID: 25263 Category: Customer Service/Support Position Type: Full-Time Overview Monitors customer service dispatch requests and dispatches technicians in a timely manner. Communicates with Service Managers, Technicians, and customers as needed. Serves as a back-up inbound call taker as needed. Responsibilities - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. - Responsible for handling escalated situations. - Follows established work procedures on routine tasks, and makes recommendations regarding customer issues when applicable. - Balances workloads to meet customer service level agreements. Contacts customers with updated estimated time of arrivals as needed. - Coaches peers to improve response times and deliver exceptional customer experience. - Provides optimization feedback (systems, process) to leadership as needed. - Performs stress testing and user acceptance testings as needed to fully vet new systems enhancements. Qualifications - Typically requires general and/or vocational training plus 2 to 4 years of related experience. - Associate's degree or equivalent required. Some college preferred. - Related experience preferred. Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able to multitask. - Ability to problem solve and handle escalations. - May occasionally work a different shift due to business needs. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site csa.canon.com/careers , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers . #CSA Posting Tags #LI-KG1 #PM20 PI
09/11/2021
Full time
US-IL-Schaumburg Canon Solutions America, Inc. Requisition ID: 25263 Category: Customer Service/Support Position Type: Full-Time Overview Monitors customer service dispatch requests and dispatches technicians in a timely manner. Communicates with Service Managers, Technicians, and customers as needed. Serves as a back-up inbound call taker as needed. Responsibilities - Provides outstanding service to customers calling the dispatch team for service. - Responds to routine customer inquiries via live call or Email as needed. - Provides follow through on any special customer needs in a timely manner. - Responsible for handling escalated situations. - Follows established work procedures on routine tasks, and makes recommendations regarding customer issues when applicable. - Balances workloads to meet customer service level agreements. Contacts customers with updated estimated time of arrivals as needed. - Coaches peers to improve response times and deliver exceptional customer experience. - Provides optimization feedback (systems, process) to leadership as needed. - Performs stress testing and user acceptance testings as needed to fully vet new systems enhancements. Qualifications - Typically requires general and/or vocational training plus 2 to 4 years of related experience. - Associate's degree or equivalent required. Some college preferred. - Related experience preferred. Strong verbal and written communication skills. - Proficient in MS Office, strong attention to detail, organized and able to multitask. - Ability to problem solve and handle escalations. - May occasionally work a different shift due to business needs. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site csa.canon.com/careers , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers . #CSA Posting Tags #LI-KG1 #PM20 PI
Welcome to one of the toughest and most fulfilling ways tohelp people, including yourself. We offer the latest tools, most intensivetraining program in the industry and nearly limitless opportunities foradvancement. Join us and start doing yourlife's best work.SM Like you, UnitedHealthGroup is strong on innovation. And like you, we'll go the distance todeliver high - quality care. As part of our clinical support team, you will be akey component in customer satisfaction and have a responsibility to make everycontact informative, productive and positive for our members and providers.You'll have the opportunity to do live outreach, educating members aboutprogram benefits and services while also helping to manage member cases. Bringyour skills and talents to a role where you'll have a chance to make an impact. This position is full - time(40 hours / week) Monday - Friday. Employees are required to have flexibility towork any of our 8 hour shift schedules during our normal business hours of 8amto 4:30pm. It may be necessary, given the business need, to workoccasional overtime. Our office is located at 9020 Stony Point Pkwy #400,Richmond, VA. What we do defines who we are. Take a deeper look at how we'reproviding support during this global health crisis and search for a way you canget involved. View our Covid - 19 Resources Page at: This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. PrimaryResponsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution/inquiries from members and / or providers You'll be rewarded andrecognized for your performance in an environment that will challenge you andgive you clear direction on what it takes to succeed in your role as well asprovide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 2+ years of customer service experience Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management) If you need to enter a work site for any reason, you will berequired to screen for symptoms using the ProtectWell mobile app,Interactive Voice Response (i.e., entering your symptoms via phone system) orsimilar UnitedHealth Group-approved symptom screener. When in a UnitedHealthGroup building, employees are required to wear a mask in common areas. In addition,employees must comply with any state and local masking orders Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Bilingual English / Spanish UnitedHealth Group is an essential business. The healthand safety of our team members is our highest priority, so we are taking ascience driven approach to slowly welcome and transition some of our workforceback to the office with many safety protocols in place. We continue to monitor andassess before we confirm the return of each wave, paying specific attention to geography- specific trends. We have taken steps to ensure the safety of our 325,000 teammembers and their families, providing them with resources and support as theycontinue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well - beinginclude: Launched our ProtectWell app and UnitedCARESprogram to help ease the burden and stress for our UnitedHealth Group team membersand their immediate family affected by COVID - 19 Daily updates from our CEO Dave Wichmann tosupport and inspire team members during this challenging time Onsite social distancing and increasedsanitization measures for employees who have been welcomed back to our offices Fully cover the COVID - 19 healthcare costs forour employees Youcan learn more about all we are doing to fight COVID - 19 and support impactedcommunities at: Join us today and we can provide you with meaningful challenge that can result in a strong sense of impact and fulfillment. It's truly an opportunity to do your life's best work.SM Careers at UnitedHealthcare Community & State.Challenge brings out the best in us. It also attracts the best. That's whyyou'll find some of the most amazingly talented people in healthcare here. Weserve the healthcare needs of low income adults and children with debilitatingillnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - riskPregnancy. Our holistic, outcomes - based approach considers social,behavioral, economic, physical and environmental factors. Join us. Work withproactive Healthcare, Community, and Government partners to heal healthcare andcreate positive change for those who need it most. This is the place to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Groupis an Equal Employment Opportunity / Affirmative Action employer and allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity or expression, maritalstatus, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test beforebeginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, hiring immediately
01/28/2021
Full time
Welcome to one of the toughest and most fulfilling ways tohelp people, including yourself. We offer the latest tools, most intensivetraining program in the industry and nearly limitless opportunities foradvancement. Join us and start doing yourlife's best work.SM Like you, UnitedHealthGroup is strong on innovation. And like you, we'll go the distance todeliver high - quality care. As part of our clinical support team, you will be akey component in customer satisfaction and have a responsibility to make everycontact informative, productive and positive for our members and providers.You'll have the opportunity to do live outreach, educating members aboutprogram benefits and services while also helping to manage member cases. Bringyour skills and talents to a role where you'll have a chance to make an impact. This position is full - time(40 hours / week) Monday - Friday. Employees are required to have flexibility towork any of our 8 hour shift schedules during our normal business hours of 8amto 4:30pm. It may be necessary, given the business need, to workoccasional overtime. Our office is located at 9020 Stony Point Pkwy #400,Richmond, VA. What we do defines who we are. Take a deeper look at how we'reproviding support during this global health crisis and search for a way you canget involved. View our Covid - 19 Resources Page at: This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours. PrimaryResponsibilities: Manage administrative intake of members Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and / or providers Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles Assist the clinical staff with setting up documents / triage cases for Clinical Coverage Review Handle resolution/inquiries from members and / or providers You'll be rewarded andrecognized for your performance in an environment that will challenge you andgive you clear direction on what it takes to succeed in your role as well asprovide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 2+ years of customer service experience Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management) If you need to enter a work site for any reason, you will berequired to screen for symptoms using the ProtectWell mobile app,Interactive Voice Response (i.e., entering your symptoms via phone system) orsimilar UnitedHealth Group-approved symptom screener. When in a UnitedHealthGroup building, employees are required to wear a mask in common areas. In addition,employees must comply with any state and local masking orders Preferred Qualifications: Experience working within the health care Industry and with health care insurance Experience working in a hospital, physician's office or medical clinic setting Clerical or administrative support background Knowledge of ICD - 9 and CPT codes Experience working in a call center Bilingual English / Spanish UnitedHealth Group is an essential business. The healthand safety of our team members is our highest priority, so we are taking ascience driven approach to slowly welcome and transition some of our workforceback to the office with many safety protocols in place. We continue to monitor andassess before we confirm the return of each wave, paying specific attention to geography- specific trends. We have taken steps to ensure the safety of our 325,000 teammembers and their families, providing them with resources and support as theycontinue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well - beinginclude: Launched our ProtectWell app and UnitedCARESprogram to help ease the burden and stress for our UnitedHealth Group team membersand their immediate family affected by COVID - 19 Daily updates from our CEO Dave Wichmann tosupport and inspire team members during this challenging time Onsite social distancing and increasedsanitization measures for employees who have been welcomed back to our offices Fully cover the COVID - 19 healthcare costs forour employees Youcan learn more about all we are doing to fight COVID - 19 and support impactedcommunities at: Join us today and we can provide you with meaningful challenge that can result in a strong sense of impact and fulfillment. It's truly an opportunity to do your life's best work.SM Careers at UnitedHealthcare Community & State.Challenge brings out the best in us. It also attracts the best. That's whyyou'll find some of the most amazingly talented people in healthcare here. Weserve the healthcare needs of low income adults and children with debilitatingillnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - riskPregnancy. Our holistic, outcomes - based approach considers social,behavioral, economic, physical and environmental factors. Join us. Work withproactive Healthcare, Community, and Government partners to heal healthcare andcreate positive change for those who need it most. This is the place to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Groupis an Equal Employment Opportunity / Affirmative Action employer and allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity or expression, maritalstatus, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test beforebeginning employment. Keywords: customer service, call center, intake, prior authorization, medical assistant, administrative, clerical, coordinator, claims, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. Under direct supervision, coordinates mental health, substance abuse and Employee Assistance Program services for members through careful telephone-based triage. Direct members to appropriate care settings within contracted network. Provide support, member satisfaction and resolution of concerns for the Utilization Management function of all members. Assist members with problem solving and support the efforts of other departments regarding retention of members through phone calls and/or meetings to resolve difficulties. Has direct contact with providers, members and third-party administrators. Documents calls in multiple systems including Facets, Macess and Pronto. Performs daily data entry tasks and individual projects as assigned. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: Primary Responsibilities: Process incoming member telephone calls. Each agent shall comply with customer service procedures and calls will be handled within department Make available appropriate provider contact information as requested by members Assist with scheduling appointments as needed. Appointments scheduled within department guidelines i.e. Routine within 2 weeks, urgent within 2 days, emergent non-life threatening with 24 hours, emergent life-threatening immediate referral to hospital/ER. Work with capitated provider networks to secure timely appointments as needed Complete departmental documentation in Facets, Macess or EAP Nevada as appropriate. A Macess CSF is used for documentation at the time of all calls. Documentation may include demographics (patient & provider), description of present problem/issue(s), insurance/EAP information, services approved, disposition, DOS range, case manager assignment and letter to be generated from system Data entry documentation: Callers name, author, DOS range, letter generated, provided information, insurance information and case manager assigned in 100% of cases You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) Knowledge of insurance benefits 2+ years customer service experience Knowledge of or ability to learn and apply to job functions including but not limited to those state and federal laws and regulations applicable to the operating unit Must possess computer skills, window based applications (create and edit documents in Microsoft Word and Excel) and clerical experience, accurate typing and 10 key skills, alpha, and numeric If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: Basic knowledge of medical/mental health terminology, CPT and ICD9 coding Prior call center experience Soft Skills: Must have good interpersonal, communication and organizational skills Must have the ability to contribute to the organization's efforts to eliminate racial and ethnic disparities in organizational performance Must have the ability to simultaneously process information via inbound telephone calls while accessing, communicating and noting within the required systems Must have the ability to demonstrate initiative, tact and to adapt to difficult situations and changing priorities UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: medical receptionist, insurance, coding ICD-9, CP, Customer Service, Call Center, hiring immediately
01/28/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. Under direct supervision, coordinates mental health, substance abuse and Employee Assistance Program services for members through careful telephone-based triage. Direct members to appropriate care settings within contracted network. Provide support, member satisfaction and resolution of concerns for the Utilization Management function of all members. Assist members with problem solving and support the efforts of other departments regarding retention of members through phone calls and/or meetings to resolve difficulties. Has direct contact with providers, members and third-party administrators. Documents calls in multiple systems including Facets, Macess and Pronto. Performs daily data entry tasks and individual projects as assigned. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: Primary Responsibilities: Process incoming member telephone calls. Each agent shall comply with customer service procedures and calls will be handled within department Make available appropriate provider contact information as requested by members Assist with scheduling appointments as needed. Appointments scheduled within department guidelines i.e. Routine within 2 weeks, urgent within 2 days, emergent non-life threatening with 24 hours, emergent life-threatening immediate referral to hospital/ER. Work with capitated provider networks to secure timely appointments as needed Complete departmental documentation in Facets, Macess or EAP Nevada as appropriate. A Macess CSF is used for documentation at the time of all calls. Documentation may include demographics (patient & provider), description of present problem/issue(s), insurance/EAP information, services approved, disposition, DOS range, case manager assignment and letter to be generated from system Data entry documentation: Callers name, author, DOS range, letter generated, provided information, insurance information and case manager assigned in 100% of cases You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) Knowledge of insurance benefits 2+ years customer service experience Knowledge of or ability to learn and apply to job functions including but not limited to those state and federal laws and regulations applicable to the operating unit Must possess computer skills, window based applications (create and edit documents in Microsoft Word and Excel) and clerical experience, accurate typing and 10 key skills, alpha, and numeric If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: Basic knowledge of medical/mental health terminology, CPT and ICD9 coding Prior call center experience Soft Skills: Must have good interpersonal, communication and organizational skills Must have the ability to contribute to the organization's efforts to eliminate racial and ethnic disparities in organizational performance Must have the ability to simultaneously process information via inbound telephone calls while accessing, communicating and noting within the required systems Must have the ability to demonstrate initiative, tact and to adapt to difficult situations and changing priorities UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: medical receptionist, insurance, coding ICD-9, CP, Customer Service, Call Center, hiring immediately
We are a global specialty chemicals leader. Industries worldwide rely on our essential chemistry in the manufacture of everyday products such as paper, plastics, building materials, food, pharmaceuticals, and personal care items. Building on our nearly 400-year history, the dedication of our 10,000 employees, and our shared commitment to business growth, strong financial performance, safety, sustainability, and innovation, we have established a world-class business and built strong partnerships with our customers. We operate in over 80 countries around the world and our portfolio of industry-leading brands includes Eka, Dissolvine, Trigonox, and Berol. Nouryon has an outstanding opportunity for an Application Manager SAP Authorizations in Houston, TX. A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management skills to support in the strategic change and further enhance and support core applications to the Business! As a key member of the IM Services Functional Application support team, working together with the rest of the team on driving business continuity, IT professionalism and user / business satisfaction. Functional area: SAP, GRC, VIM, Ariba, Arkieva and Concur Authorizations (Role management & User Provisioning) Key Responsibilities Application, change (and Project) Support responsibilities. • Proactively and retroactively ensure compliance with identification and access Management policies. • Provide user management (Assignment of roles to users, solve password reset/user lock issues, User creation/removal/changes (incl. FireFighter), Normal (one time) requests or issues / Requests and incidents for the production environment (no enhancements and projects) and Role Management / maintenance for the production environment and for Functional Enhancements in SAP, GRC, VIM, Ariba, Arkieva and Concur. • Deliver enhancements and Monitoring, • Support monitoring of SoD compliance done by business, • FF/SAST and BSL compliance monitoring, • Internal Control related enhancements, • SoD reduction processes/User review processes, • Cleansing programs • (Re-)Assignment of roles to users • Role maintenance for the production environment and for Enhancements and Projects • Project support, based on PMO resource planning • Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring and resolving of application related tickets • Monitoring overall performance of application, responsible for integrity of production environment • Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization • Periodic standby for emergencies (24x7 availability schedule) • Operationalize priority setting as agreed with the business • Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services • Signals deviations on policy, standard package matters &, after approval, contributes to changes • Ensuring IM process compliance for area of responsibility • Takes care of proper documentation of the application (technical - process - and end-user documentation) • Play an active role in the CAB / Change Advisory Board • Executes changes & enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), test the change, amend user documentation, implementation, after care • Conduct tests as defined in an integration test specification, recording details of any failures and carrying out fault diagnosis • Analyses and Supports Key-users training needs and creates /maintains training material • Periodically visit the customer (sites), to discuss tickets, wishes etc. with key users, and demonstrate visibility • Frequently contact with key users on open tickets& act as co-coordinator for Key User Meetings • Co-responsible for activities to ensure applications functions and operates appropriately • Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility • Support projects in execution of changes / enhancements • Participating in implementation improvements and optimization projects • Create and checking content of transports Job Requirements Bachelor's Degree, relevant experience and required skills. Technical knowledge and skills: • Professional with sufficient knowledge in own specialized field and has knowledge to adjust the package to NR functional requirements and technical context built on an understanding of the theoretical concepts and principles and their context • Experience with relevant Business Application, Platform, infrastructures, relevant business processes • Familiar with IT standards like ITIL, Cobit, CMM. • Certification in system maintenance / configuration / customizing Business process knowledge skills: • Is aware and has knowledge of business processes that are related to a standard package or specific developments • Builds strong relationships and has overall knowledge of IM/IT and SLA's
01/28/2021
Full time
We are a global specialty chemicals leader. Industries worldwide rely on our essential chemistry in the manufacture of everyday products such as paper, plastics, building materials, food, pharmaceuticals, and personal care items. Building on our nearly 400-year history, the dedication of our 10,000 employees, and our shared commitment to business growth, strong financial performance, safety, sustainability, and innovation, we have established a world-class business and built strong partnerships with our customers. We operate in over 80 countries around the world and our portfolio of industry-leading brands includes Eka, Dissolvine, Trigonox, and Berol. Nouryon has an outstanding opportunity for an Application Manager SAP Authorizations in Houston, TX. A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management skills to support in the strategic change and further enhance and support core applications to the Business! As a key member of the IM Services Functional Application support team, working together with the rest of the team on driving business continuity, IT professionalism and user / business satisfaction. Functional area: SAP, GRC, VIM, Ariba, Arkieva and Concur Authorizations (Role management & User Provisioning) Key Responsibilities Application, change (and Project) Support responsibilities. • Proactively and retroactively ensure compliance with identification and access Management policies. • Provide user management (Assignment of roles to users, solve password reset/user lock issues, User creation/removal/changes (incl. FireFighter), Normal (one time) requests or issues / Requests and incidents for the production environment (no enhancements and projects) and Role Management / maintenance for the production environment and for Functional Enhancements in SAP, GRC, VIM, Ariba, Arkieva and Concur. • Deliver enhancements and Monitoring, • Support monitoring of SoD compliance done by business, • FF/SAST and BSL compliance monitoring, • Internal Control related enhancements, • SoD reduction processes/User review processes, • Cleansing programs • (Re-)Assignment of roles to users • Role maintenance for the production environment and for Enhancements and Projects • Project support, based on PMO resource planning • Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring and resolving of application related tickets • Monitoring overall performance of application, responsible for integrity of production environment • Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization • Periodic standby for emergencies (24x7 availability schedule) • Operationalize priority setting as agreed with the business • Functioning as a 1st escalation point for the 3rd party vendors and the user community on Application Maintenance related services • Signals deviations on policy, standard package matters &, after approval, contributes to changes • Ensuring IM process compliance for area of responsibility • Takes care of proper documentation of the application (technical - process - and end-user documentation) • Play an active role in the CAB / Change Advisory Board • Executes changes & enhancements: describe problem, information analysis, prepare solution, execute system change (self or by third party), test the change, amend user documentation, implementation, after care • Conduct tests as defined in an integration test specification, recording details of any failures and carrying out fault diagnosis • Analyses and Supports Key-users training needs and creates /maintains training material • Periodically visit the customer (sites), to discuss tickets, wishes etc. with key users, and demonstrate visibility • Frequently contact with key users on open tickets& act as co-coordinator for Key User Meetings • Co-responsible for activities to ensure applications functions and operates appropriately • Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility • Support projects in execution of changes / enhancements • Participating in implementation improvements and optimization projects • Create and checking content of transports Job Requirements Bachelor's Degree, relevant experience and required skills. Technical knowledge and skills: • Professional with sufficient knowledge in own specialized field and has knowledge to adjust the package to NR functional requirements and technical context built on an understanding of the theoretical concepts and principles and their context • Experience with relevant Business Application, Platform, infrastructures, relevant business processes • Familiar with IT standards like ITIL, Cobit, CMM. • Certification in system maintenance / configuration / customizing Business process knowledge skills: • Is aware and has knowledge of business processes that are related to a standard package or specific developments • Builds strong relationships and has overall knowledge of IM/IT and SLA's
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately
01/24/2021
Full time
Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance. This position is full - time (40 hours / week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of (9:30 am - 6:00 pm CST). It may be necessary, given the business need, to work occasional overtime. Our office is located at 2655 Warrensville Rd., Downers Grove, IL 65015. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. We offer 2 weeks of paid training. The hours during training will be 9:30 am - 6:00 pm Monday-Friday. Training will be conducted virtually from your home *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: There are several steps in our hiring process. Please make sure that you have filled out all required sections of your employment application. Once you submit your completed application, you will receive an email with information regarding next steps including any pre - employment assessment(s) that are required. Both your application and any required assessment(s) need to be completed before we can consider you for employment so the sooner you complete these two steps, the sooner you will hear from us. To learn more, go to: \ Primary Responsibilities: Take inbound and outbound calls from members for complex medical issues Connect consumers to a nurse Must have accurate documentation Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of taking inbound calls in a call center environment 1+ years of experience in health insurance or medical billing Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders Preferred Qualifications: 1+ years of experience working with ICD - 9 / 10 and CPT codes Professional experience in a clerical or administrative support related role Experience working with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, editing, saving spreadsheets) Knowledge of medical terminology Telecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. Some of the steps we've taken to ensure employee well-being include: Transitioned our new hire training classes to be conducted virtually Launched our ProtectWell app and UnitedCARES program to help ease the burden and stress for our UnitedHealth Group team members and their immediate family affected by COVID-19 Daily updates from our CEO Dave Wichmann to support and inspire team members during this challenging time Onsite social distancing and increased sanitization measures for employees who have been welcomed back to our offices Fully cover the COVID-19 healthcare costs for our employees Employees who self-identify as high risk or who live with someone who is high risk have been asked to remain working from home You can learn more about all we are doing to fight COVID-19 and support impacted communities at: Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: Healthcare, health care, Managed Care, Enrollment, Eligibility, Medicare, Medicaid, Customer Service, Claims, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately