Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bookkeeper, Residential Real Estate Agent, and Controller and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bookkeeper, Residential Real Estate Agent, and Controller and others in the Accounting and Finance to apply.
Responsibilities Global Rental Company, a division of Altec, is hiring an Account Manager / Outside Sales Representative to generate new business and ensure the growth of existing accounts within our New York rental market. THE SUCCESSFUL CANDIDATE Has a strong commitment to providing customer service within a team environment. Possesses excellent communication, time management and administrative skills. Has the passion for sales! Is relationship- and value-driven. Enjoys selling & renting heavy machinery and equipment! Examples of related equipment are construction or farm equipment such as dozers, cranes, or tractors; or military heavy equipment such as the MRAP vehicle or tanks. Aircraft and Ground Support Equipment (GSE) sales is also good experience. REQUIRED QUALIFICATIONS Four-year Bachelor's Degree. At least two years of successful outside sales experience preferred. Equipment experience, knowledge and interest is a big plus. Must be available for extensive overnight travel. Total communication and information processing skills are required. PC skills using spreadsheets, word processing, and other office management applications required. The job level is able to be adjusted at time of hire, if the candidate meets the qualifications for jobs of a more experienced level in the career path. MAJOR RESPONSIBILITIES Answer customers' questions about products, prices, availability, product uses, rental rates, and credit terms Arrange for installation and test-operation of machinery Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments Collaborate with colleagues to exchange information such as selling strategies and marketing information Complete expense reports, sales reports, and other paperwork Complete product and development training as required Demonstrate and explain the operation and use of products Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to the rental or sale of equipment Maintain customer records, using automated systems Negotiate rental rates and terms of sale; Quote rental rates, sale terms and RPO buyout numbers Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations Study information about new products so that product can be accurately depicted and proper recommendations made Prepare sales presentations and proposals that explain product specifications and applications Verify delivery schedules to meet customer deadlines regarding upcoming rentals or sales. Benefits Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: Medical, Dental, Vision and Prescription Drug Program Retirement 401(k) Traditional or Roth Program Options with Company Match Vacation and Holidays Parental Leave Short Term and Long Term Disability Leave Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health/Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance Additional Wellness Programs and Rewards Available EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
03/29/2024
Full time
Responsibilities Global Rental Company, a division of Altec, is hiring an Account Manager / Outside Sales Representative to generate new business and ensure the growth of existing accounts within our New York rental market. THE SUCCESSFUL CANDIDATE Has a strong commitment to providing customer service within a team environment. Possesses excellent communication, time management and administrative skills. Has the passion for sales! Is relationship- and value-driven. Enjoys selling & renting heavy machinery and equipment! Examples of related equipment are construction or farm equipment such as dozers, cranes, or tractors; or military heavy equipment such as the MRAP vehicle or tanks. Aircraft and Ground Support Equipment (GSE) sales is also good experience. REQUIRED QUALIFICATIONS Four-year Bachelor's Degree. At least two years of successful outside sales experience preferred. Equipment experience, knowledge and interest is a big plus. Must be available for extensive overnight travel. Total communication and information processing skills are required. PC skills using spreadsheets, word processing, and other office management applications required. The job level is able to be adjusted at time of hire, if the candidate meets the qualifications for jobs of a more experienced level in the career path. MAJOR RESPONSIBILITIES Answer customers' questions about products, prices, availability, product uses, rental rates, and credit terms Arrange for installation and test-operation of machinery Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments Collaborate with colleagues to exchange information such as selling strategies and marketing information Complete expense reports, sales reports, and other paperwork Complete product and development training as required Demonstrate and explain the operation and use of products Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to the rental or sale of equipment Maintain customer records, using automated systems Negotiate rental rates and terms of sale; Quote rental rates, sale terms and RPO buyout numbers Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations Study information about new products so that product can be accurately depicted and proper recommendations made Prepare sales presentations and proposals that explain product specifications and applications Verify delivery schedules to meet customer deadlines regarding upcoming rentals or sales. Benefits Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes: Medical, Dental, Vision and Prescription Drug Program Retirement 401(k) Traditional or Roth Program Options with Company Match Vacation and Holidays Parental Leave Short Term and Long Term Disability Leave Flexible Spending Accounts Tuition Assistance Program Employee Assistance and Mental Health/Substance Abuse Program Life Insurance, Accidental Death and Dismemberment Insurance Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance Additional Wellness Programs and Rewards Available EEO Statement Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
Job Description: Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients. The Purpose of Your Role Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. The Expertise We're Looking For Previous success in building relationships, uncovering needs and recommending solutions FINRA Series 7 & 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one The Skills You Bring Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions Being coachable, collaborative, and curious are your "go to" attributes Committed to delivering an outstanding customer experience with a passion for seeing others thrive Motivated by results and finding solutions, you take initiative and exceed customer expectations Extensive knowledge of investment solutions Our Investments in You Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! The Value You Deliver Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills You have a steadfast commitment to your clients while making a positive impact in the community The base salary range for this position is $55,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Certifications: Certified Financial Planner / CFP Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bilingual Customer Service , Retail Sales Representative, and Residential Real Estate Agent and others in the Accounting and Finance to apply.
03/29/2024
Full time
Job Description: Financial Consultant If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients. The Purpose of Your Role Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base. The Expertise We're Looking For Previous success in building relationships, uncovering needs and recommending solutions FINRA Series 7 & 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one The Skills You Bring Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions Being coachable, collaborative, and curious are your "go to" attributes Committed to delivering an outstanding customer experience with a passion for seeing others thrive Motivated by results and finding solutions, you take initiative and exceed customer expectations Extensive knowledge of investment solutions Our Investments in You Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding! The Value You Deliver Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills You have a steadfast commitment to your clients while making a positive impact in the community The base salary range for this position is $55,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Certifications: Certified Financial Planner / CFP Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Bilingual Customer Service , Retail Sales Representative, and Residential Real Estate Agent and others in the Accounting and Finance to apply.
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General Store Manager, Merchandise Handler, and Key Holder and others in the Retail to apply.
03/29/2024
Full time
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? This might be the right opportunity for you This first-of-its-kind experience supercharges your early career and growth at Fidelity with personalized support, knowledgeable career guides and celebration of your achievements, while learning about Fidelity and building skills and experiences. In this role, you will assist our clients with a broad range of needs including answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades. Would you like to learn more about the Customer Relationship Advocate position? Take our virtual experience and learn what it is like to work in this role. Click here (opens in a new tab) to experience what it is like to work in this role What to expect As a new CRA, you'll learn about the financial services industry, develop your skills, and gain new experiences. First four months, prepare to become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 and 63 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time, with readily available resources that you can take advantage of including licensing coaches and group workshops. These exams can be challenging but we are here to help! Subsequent months, begin taking customer calls with increasing complexity over time to develop and hone your skills. Engage in dedicated time each week to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more! As you gain confidence and develop proficiency serving customers, get more variety in your work week by spending time building advanced skills aligned with the next role that interests you. Advantages of our career development experience You are learning. We provide all the training you need to develop the skills needed to service our customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You can explore. You'll experience variety in your work with dedicated time for development activities and doing work that goes beyond answering customer calls so you can discover the next step in your career. As you continue to grow, you can become eligible for career mobility opportunities. The Skills You Bring Desire to establish rapport and relationships with customers and the team through effective communication Experience in customer service, call center, or financial services preferred A strong interest in financial services Exceptional Problem-solving skills and a demonstrated history of overcoming academic or professional challenges Ability and flexibility to work in a "hybrid" work setting, both at home and in office Comfortable with technology and ability to navigate multiple systems simultaneously Ability to handle different types of situations, emotions and conversations driving towards a resolution suitable for all Aptitude to complete our industry-leading paid development experience will fully prepare you to engage with customers while taking the SIE, Series 7 Top Off and Series 63 exams Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly and retaining information to assist with decision-making The Value You Deliver Demonstrate empathy and passion for helping people and ensure an excellent customer experience through a phone interaction Service varied customer needs, including balance inquiries, money movement, trading, and more Answer questions and provide resources to deepen client understanding and build confidence Our Investments in You Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Sound too good to be true? See for yourself and learn more about our benefits offerings: Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab) Click here for a local news story about how we are helping our employee's payback their student loan debt (opens in a new tab) Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 63 Required to obtain within the first 3.5 months Learn More: Dynamic Working (opens in a new tab) Certifications: Series 07 - FINRA, Series 63 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as General Store Manager, Merchandise Handler, and Key Holder and others in the Retail to apply.
Staples is business to business. You're what binds us together. Schedule: 10:00pm - 6:30am/Sunday - Thursday Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: Ability to accurately calculate and plan and adjust headcount required to meet objectives. Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes. Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology. Functional knowledge of coaching drivers through check rides. Ability to adopt our safety procedures quickly and ensure safe work practices. Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees. Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. Ability to demonstrate analytical thinking and problem-solving ability. Basic English language skills (both verbal and written communications). What's needed- Basic Qualifications: High school diploma or GED 3+ years of transportation experience Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations Ability to pass a DOT physical and drug screen to the extent legally permissible Must obtain a 6-month DOT medical card specific to the role An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand Must be at least 21 years of age We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
03/29/2024
Full time
Staples is business to business. You're what binds us together. Schedule: 10:00pm - 6:30am/Sunday - Thursday Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers. What you'll be doing: The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you'll be responsible for preparing and planning strategies to meet the operation's daily, weekly, and monthly goals. You will work closely with senior management in the pursuit of operational excellence and the facility's all-around success including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers. What you bring to the table: Ability to accurately calculate and plan and adjust headcount required to meet objectives. Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes. Understanding of and working knowledge of transportation systems and processes, productivity standards, and technology. Functional knowledge of coaching drivers through check rides. Ability to adopt our safety procedures quickly and ensure safe work practices. Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees. Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor. Ability to demonstrate analytical thinking and problem-solving ability. Basic English language skills (both verbal and written communications). What's needed- Basic Qualifications: High school diploma or GED 3+ years of transportation experience Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations Ability to pass a DOT physical and drug screen to the extent legally permissible Must obtain a 6-month DOT medical card specific to the role An ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand Must be at least 21 years of age We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Summary This opportunity is within our Centralized Commercial Lending team. This specific position is in our Loss Mitigation group and will be responsible for proactively managing portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with relationship managers to finalize credit package terms, workout structures and independently prioritizes requests. Additional duties include past due loan monitoring within the CCL portfolio and identifying potential downgrade situations. Key Responsibilities Include Review cash flows and Moody's spreads prepared by the Credit Analyst, conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank's policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to determine credit worthiness of loan prospects and merits of specific loan requests. Collaborate with Relationship Managers, leaders, and Business Development Officers to gather all necessary information to present an accurate and complete assessment of the loan presented. On occasion interact with clients or representatives virtually or in person calls in conjunction with Relationship Manager on larger credits. Ability to prepare high quality, detailed credit approval documents that contain an in-depth analysis, an understanding of and identification of credit issues and risks. Ability to spread and interpret financial statements, tax returns, and projections using Excel. Ability to provide recommendations on loan structuring and alternative structures that may be more appropriate for the transaction. Ability to work in a high-volume environment, meeting or exceeding Service Level Agreements and turn time goals throughout the process, providing credit decisions in a timely manner. Work independently on special projects related to credit topics and issues as requested by Bank Credit team(s). Support the Bank's strong relationship banking culture through on-going internal partner contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. Follow all Bank policies and procedures to ensure compliance with all laws and regulations. May perform other duties as assigned. Qualifications Include Bachelor's degree required for consideration or equivalent combination of education and experience. Five years of commercial credit underwriting experience preferred. Fundamental understanding of commercial credit underwriting. Ability to interact with all levels of staff and management. Ability to work successfully in a deadline driven team environment. Strong MS Office skills, especially with Excel. Must be organized and detail oriented with the ability to multitask. Good written and oral communication skills. Good fundamental understanding of general bank operations, proficient understanding of the components of financial planning, deposit products, small business products, investment, and insurance products. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Follow Us Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
03/29/2024
Full time
About Us First Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. Summary This opportunity is within our Centralized Commercial Lending team. This specific position is in our Loss Mitigation group and will be responsible for proactively managing portfolios by identifying trends and alerting management to changes in portfolio conditions. Partners with relationship managers to finalize credit package terms, workout structures and independently prioritizes requests. Additional duties include past due loan monitoring within the CCL portfolio and identifying potential downgrade situations. Key Responsibilities Include Review cash flows and Moody's spreads prepared by the Credit Analyst, conduct in-depth analyses of financial information to form a recommendation of approval or denial of new loans in accordance with the Bank's policy and procedures. Prepare Credit Origination Memorandum in a clearly written concise manner, identifying strengths, risks and mitigating factors. Review, analyze and evaluate financial and pertinent data to determine credit worthiness of loan prospects and merits of specific loan requests. Collaborate with Relationship Managers, leaders, and Business Development Officers to gather all necessary information to present an accurate and complete assessment of the loan presented. On occasion interact with clients or representatives virtually or in person calls in conjunction with Relationship Manager on larger credits. Ability to prepare high quality, detailed credit approval documents that contain an in-depth analysis, an understanding of and identification of credit issues and risks. Ability to spread and interpret financial statements, tax returns, and projections using Excel. Ability to provide recommendations on loan structuring and alternative structures that may be more appropriate for the transaction. Ability to work in a high-volume environment, meeting or exceeding Service Level Agreements and turn time goals throughout the process, providing credit decisions in a timely manner. Work independently on special projects related to credit topics and issues as requested by Bank Credit team(s). Support the Bank's strong relationship banking culture through on-going internal partner contact, quality customer service, and superior product knowledge. Understand and adhere to the Bank's Bank Secrecy Act policy and procedures and "know your customer/enhanced due diligence" guidelines. Brings any suspicious activity to the attention of a supervisor, or the Bank Secrecy Act Officer. Follow all Bank policies and procedures to ensure compliance with all laws and regulations. May perform other duties as assigned. Qualifications Include Bachelor's degree required for consideration or equivalent combination of education and experience. Five years of commercial credit underwriting experience preferred. Fundamental understanding of commercial credit underwriting. Ability to interact with all levels of staff and management. Ability to work successfully in a deadline driven team environment. Strong MS Office skills, especially with Excel. Must be organized and detail oriented with the ability to multitask. Good written and oral communication skills. Good fundamental understanding of general bank operations, proficient understanding of the components of financial planning, deposit products, small business products, investment, and insurance products. Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Follow Us Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Signature Flight Support Corporation
Chesterfield, Missouri
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc is more than the premiere global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions We operate in critical industries like; Aerospace, Energy and Natural Resources, Defense, Transportation, Education, and Manufacturing. At Snap-on Industrial, our team of Sales Solutioneers prides themselves on their ability to offer our customer "Business Partners" unique solutions We actively listen to their requirements and develop specific solutions tailored to meet their needs On any given day our Solutioneers may serve customers such as an Aerospace manufacturer, a fleet shop, a ship builder, and everything in between As a part of our team, you will use your superior sales and problem-solving skills to help our business partners become more productive In return, you will receive a generous benefits package and a future of career opportunities. If you are up for the challenge of selling in this environment, we have an immediate opening in our Industrial Business Group Snap-on offers a competitive compensation package, which includes an annual base expense, commissions, and sales bonus opportunity Snap-on also offers a complete benefits package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation, and many other benefits. As a Snap-on Sales Solutioneer you will: Work intently with our business partners to thoroughly understand their business needs, and leverage the broad range of Snap-on product offerings to develop solutions unique to the situation Each territory has an established customer base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our solutions on the shop floor or in the field. Develop and maintain a Customer Contact and Activity Database for assigned accounts. Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. 1-3 years of outside sales experience is preferred Proven track record of prior goal achievement showing increase in sales and customer growth Bachelor or Associate degree preferred Proficient in Microsoft Office Suite products including: Word, Excel, PowerPoint, and Outlook Strong organizational and communication skills are required and comfort working with and presenting to all levels within an organization Must hold and maintain a valid driver license with a good driving record Join the industry leader! As part of the Snap-on team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! At Snap-on we believe in products made in the U.S As part of our team, you will not only provide superb service and innovative solutions to our business partners, but enjoy the benefits of working for an extraordinary company If you're looking to join a sales force who works directly for the manufacturer, want to work with a variety of industries, and have the ability to make your own schedule, please apply today! Snap-on is a drug free work environment and welcomes all qualified candidates to apply Local candidates are strongly encouraged to apply since we are not offering relocation assistance at this time. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran Job Type: Full-time
03/28/2024
Full time
Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc is more than the premiere global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions We operate in critical industries like; Aerospace, Energy and Natural Resources, Defense, Transportation, Education, and Manufacturing. At Snap-on Industrial, our team of Sales Solutioneers prides themselves on their ability to offer our customer "Business Partners" unique solutions We actively listen to their requirements and develop specific solutions tailored to meet their needs On any given day our Solutioneers may serve customers such as an Aerospace manufacturer, a fleet shop, a ship builder, and everything in between As a part of our team, you will use your superior sales and problem-solving skills to help our business partners become more productive In return, you will receive a generous benefits package and a future of career opportunities. If you are up for the challenge of selling in this environment, we have an immediate opening in our Industrial Business Group Snap-on offers a competitive compensation package, which includes an annual base expense, commissions, and sales bonus opportunity Snap-on also offers a complete benefits package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation, and many other benefits. As a Snap-on Sales Solutioneer you will: Work intently with our business partners to thoroughly understand their business needs, and leverage the broad range of Snap-on product offerings to develop solutions unique to the situation Each territory has an established customer base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our solutions on the shop floor or in the field. Develop and maintain a Customer Contact and Activity Database for assigned accounts. Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. 1-3 years of outside sales experience is preferred Proven track record of prior goal achievement showing increase in sales and customer growth Bachelor or Associate degree preferred Proficient in Microsoft Office Suite products including: Word, Excel, PowerPoint, and Outlook Strong organizational and communication skills are required and comfort working with and presenting to all levels within an organization Must hold and maintain a valid driver license with a good driving record Join the industry leader! As part of the Snap-on team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! At Snap-on we believe in products made in the U.S As part of our team, you will not only provide superb service and innovative solutions to our business partners, but enjoy the benefits of working for an extraordinary company If you're looking to join a sales force who works directly for the manufacturer, want to work with a variety of industries, and have the ability to make your own schedule, please apply today! Snap-on is a drug free work environment and welcomes all qualified candidates to apply Local candidates are strongly encouraged to apply since we are not offering relocation assistance at this time. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran Job Type: Full-time
Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc is more than the premier global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions We operate in critical industries like; Aerospace, Energy and Natural Resources, Defense, Transportation, Education, and Manufacturing. At Snap-on Industrial, our team of Sales Solutioneers prides themselves on their ability to offer our customer "Business Partners" unique solutions We actively listen to their requirements and develop specific solutions tailored to meet their needs On any given day our Solutioneers may serve customers such as an Aerospace manufacturer, a fleet shop, a ship builder, and everything in between As a part of our team, you will use your superior sales and problem-solving skills to help our business partners become more productive In return, you will receive a generous benefits package and a future of career opportunities. Snap-on offers a competitive compensation package, which includes an annual base expense, commissions, and sales bonus opportunity Snap-on also offers a complete benefits package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation, and many other benefits As a Snap-on Sales Solutioneer you will: Work intently with our business partners to thoroughly understand their business needs, and leverage the broad range of Snap-on product offerings to develop solutions unique to the situation Each territory has an established customer base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our solutions on the shop floor or in the field. Develop and maintain a Customer Contact and Activity Database for assigned accounts. Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. 3-5 years of outside sales experience is required Proven track record of prior goal achievement showing increase in sales and customer growth Bachelor or Associate degree preferred Proficient in Microsoft Office Suite products including: Word, Excel, PowerPoint, and Outlook Strong organizational and communication skills are required and comfort working with and presenting to all levels within an organization Must hold and maintain a valid driver license with an impeccable driving record Join the industry leader! As part of the Snap-on team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! At Snap-on we believe in products made in the U.S As part of our team, you will not only provide superb service and innovative solutions to our business partners, but enjoy the benefits of working for an extraordinary company If you're looking to join a sales force who works directly for the manufacturer, want to work with a variety of industries, and have the ability to make your own schedule, please apply today! Snap-on is a drug free work environment and welcomes all qualified candidates to apply Local candidates are strongly encouraged to apply since we are not offering relocation assistance at this time. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran Job Type: Full-time
03/28/2024
Full time
Snap-on Sales Representative - Selling Direct to Industrial Corporations Snap-on Inc is more than the premier global tool and equipment manufacturer; we are a leading global innovator, manufacturer and marketer of complex equipment and systems solutions We operate in critical industries like; Aerospace, Energy and Natural Resources, Defense, Transportation, Education, and Manufacturing. At Snap-on Industrial, our team of Sales Solutioneers prides themselves on their ability to offer our customer "Business Partners" unique solutions We actively listen to their requirements and develop specific solutions tailored to meet their needs On any given day our Solutioneers may serve customers such as an Aerospace manufacturer, a fleet shop, a ship builder, and everything in between As a part of our team, you will use your superior sales and problem-solving skills to help our business partners become more productive In return, you will receive a generous benefits package and a future of career opportunities. Snap-on offers a competitive compensation package, which includes an annual base expense, commissions, and sales bonus opportunity Snap-on also offers a complete benefits package which includes: medical, vision, dental, life insurance, 401(K) Savings and company paid retirement plan, paid vacation, and many other benefits As a Snap-on Sales Solutioneer you will: Work intently with our business partners to thoroughly understand their business needs, and leverage the broad range of Snap-on product offerings to develop solutions unique to the situation Each territory has an established customer base as well as potential new customers Build and enhance relationships with key business partner decision-makers. Present our solutions on the shop floor or in the field. Develop and maintain a Customer Contact and Activity Database for assigned accounts. Review customer activities at least quarterly with Team Leader or Sales Manager and strategize ways to maximize sales volumes or grow territory. 3-5 years of outside sales experience is required Proven track record of prior goal achievement showing increase in sales and customer growth Bachelor or Associate degree preferred Proficient in Microsoft Office Suite products including: Word, Excel, PowerPoint, and Outlook Strong organizational and communication skills are required and comfort working with and presenting to all levels within an organization Must hold and maintain a valid driver license with an impeccable driving record Join the industry leader! As part of the Snap-on team, you'll be joining an extraordinary company that has been the industry standard for over 100 years! At Snap-on we believe in products made in the U.S As part of our team, you will not only provide superb service and innovative solutions to our business partners, but enjoy the benefits of working for an extraordinary company If you're looking to join a sales force who works directly for the manufacturer, want to work with a variety of industries, and have the ability to make your own schedule, please apply today! Snap-on is a drug free work environment and welcomes all qualified candidates to apply Local candidates are strongly encouraged to apply since we are not offering relocation assistance at this time. Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran Job Type: Full-time
6485 Stack Dr, Windsor, WI 53598 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums: 2nd shift $3.00 shift differential. Weekend differential $3.00 • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 6485 Stack Dr Primary Location: US-WI-Windsor Employer: Penske Truck Leasing Co., L.P. Req ID:
03/28/2024
Full time
6485 Stack Dr, Windsor, WI 53598 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: • Competitive starting salary • Shift Premiums: 2nd shift $3.00 shift differential. Weekend differential $3.00 • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 6485 Stack Dr Primary Location: US-WI-Windsor Employer: Penske Truck Leasing Co., L.P. Req ID:
Signature Flight Support Corporation
Saint Albans, Missouri
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you'll support Fidelity's customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You'll continue to spend four days a week working from home and one day a week in an Investor Center, where you'll support customers with increasing complexity to develop and hone your skills. You'll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you'll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You'll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You'll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you'll need as you prepare to be in the Investor Center each day. The expertise we're looking for High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 66 - FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Financial Analyst, Bilingual Customer Service , and Senior Accountant and others in the Accounting and Finance to apply.
03/28/2024
Full time
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you'll support Fidelity's customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You'll continue to spend four days a week working from home and one day a week in an Investor Center, where you'll support customers with increasing complexity to develop and hone your skills. You'll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you'll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You'll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You'll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you'll need as you prepare to be in the Investor Center each day. The expertise we're looking for High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 66 - FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Financial Analyst, Bilingual Customer Service , and Senior Accountant and others in the Accounting and Finance to apply.
LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives . We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
03/28/2024
Full time
LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives . We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
Loan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanStar Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Bilingual / fluent in English and Spanish is preferred Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives . We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
03/28/2024
Full time
Loan Star Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanStar Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Bilingual / fluent in English and Spanish is preferred Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives . We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
Signature Flight Support Corporation
Saint Louis, Missouri
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Signature Flight Support Corporation
Dulles, Virginia
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature's procedures. Although customer service is a top priority, a large number of the CSR's daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Signature services. Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by Signature's customers and other visitors Replenish complementary beverages/supplies, as outlined in the facility appearance standard Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested Assist pilots with access to airport and weather information, portals and computers Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed Abide by emergency response procedures when/if critical events occur Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel Exhibit a positive attitude, consideration and courtesy to everyone at all times Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport Create accurate records pertaining to time worked and activities and services performed Other duties as requested Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines). Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled. Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like. Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents Operate a multi-line telephone and use the company-approved greeting. Drive cars, vans or other shuttles in some locations, where applicable. Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies. Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders. Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software. Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions. Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity. Ability to prioritize and perform multiple tasks simultaneously. Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa. Ability to read small print. Job Qualifications To qualify for this position, applicants and those in the role must have: High School diploma or general education degree (GED) Minimum of 18 years of age. A valid state license is required where applicable (based on locations where driving is required). A professional appearance Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies. Must be legally authorized to work in the country of employment. Ability to successfully and timely complete Signature's training programs Ability to use a computer and email, including passing computer-based training modules. Strong verbal and written English communication skills. Ability to work flexible schedules and in various weather conditions. Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time) Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field Preferred: knowledge of radio procedures and protocols Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature's procedures. Although customer service is a top priority, a large number of the CSR's daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings. A CSR is expected to: Work as part of a team to provide everyone with a friendly welcome to Signature Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties Increase customer satisfaction by understanding and promptly addressing customers' needs, which may include identifying and offering additional Signature services. Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by Signature's customers and other visitors Replenish complementary beverages/supplies, as outlined in the facility appearance standard Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested Assist pilots with access to airport and weather information, portals and computers Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed Abide by emergency response procedures when/if critical events occur Recommend improvements to Signature's standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel Exhibit a positive attitude, consideration and courtesy to everyone at all times Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport Create accurate records pertaining to time worked and activities and services performed Other duties as requested Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines). Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled. Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like. Clearly communicate in English and with the proper tone in person, via telephone, fax, radio communicators, and in various forms of writing such as data entry, email and hand-written documents Operate a multi-line telephone and use the company-approved greeting. Drive cars, vans or other shuttles in some locations, where applicable. Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies. Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders. Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software. Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions. Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity. Ability to prioritize and perform multiple tasks simultaneously. Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa. Ability to read small print. Job Qualifications To qualify for this position, applicants and those in the role must have: High School diploma or general education degree (GED) Minimum of 18 years of age. A valid state license is required where applicable (based on locations where driving is required). A professional appearance Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies. Must be legally authorized to work in the country of employment. Ability to successfully and timely complete Signature's training programs Ability to use a computer and email, including passing computer-based training modules. Strong verbal and written English communication skills. Ability to work flexible schedules and in various weather conditions. Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time) Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field Preferred: knowledge of radio procedures and protocols Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Signature Flight Support Corporation
Florissant, Missouri
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Essential Duties and Responsibilities: The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined Raises awareness of customer issues that may exceed service level Update submitters / regulators agencies of progress towards and completion of customers inquires Communicates recurring issues as appropriate Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information Obtains additional information if required to define issue Document all activities and communications in issue management system Identifies root-cause of customer issue and recommends appropriate solution Able to manage multiple issues and ensure resolutions are resolved within service levels Identify opportunities and provide feedback relating to continuous company/ department improvement Works effectively as a team member Excellent written and verbal skills Ability to manage multiple problems effectively Knowledge of bank products and systems Ability to analyze problems, identify trends and recommend solutions Interpersonal skills to work with various levels of management and difficult customers Preferred Qualifications: 2+ years experience in bank product service/operations / systems BA or BS degree or equivalent in experience Two years experience written and verbal direct customer communications Work Hours: Weekly Scheduled Hours: M-F 8:00 - 6:00 and Saturday 8:00 - 4:30 (EST). Shift will either be 8:00 - 4:30 or 9:30 - 6:00. Will work regular rotation on Saturdays Average 40 hours per week Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Follow Us Facebook Twitter LinkedIn Instagram YouTube About Us First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
03/28/2024
Full time
Essential Duties and Responsibilities: The representative is responsible for ensuring all escalated customers and regulatory inquiries are resolved timely and efficiently to meet the highest service quality standards. The representative will fully track solutions and related communication activities and retain critical information concerning customer inquiries. The representative should be able to foresee, project, and recommend solutions to potential problems as well as identify broad impact issues within the company and work with all departmental management to prevent situations which cause negative customer relations. Effectively communicates (written and verbal) with internal workgroups to resolve problems within established service levels Regularly communicates (written and verbal) with customers to obtain required information, set expectation for next contact and continues follow up with the customer until final resolution is determined Raises awareness of customer issues that may exceed service level Update submitters / regulators agencies of progress towards and completion of customers inquires Communicates recurring issues as appropriate Self-directed to solve escalated customer problems and selects appropriate solution path based on issue information Obtains additional information if required to define issue Document all activities and communications in issue management system Identifies root-cause of customer issue and recommends appropriate solution Able to manage multiple issues and ensure resolutions are resolved within service levels Identify opportunities and provide feedback relating to continuous company/ department improvement Works effectively as a team member Excellent written and verbal skills Ability to manage multiple problems effectively Knowledge of bank products and systems Ability to analyze problems, identify trends and recommend solutions Interpersonal skills to work with various levels of management and difficult customers Preferred Qualifications: 2+ years experience in bank product service/operations / systems BA or BS degree or equivalent in experience Two years experience written and verbal direct customer communications Work Hours: Weekly Scheduled Hours: M-F 8:00 - 6:00 and Saturday 8:00 - 4:30 (EST). Shift will either be 8:00 - 4:30 or 9:30 - 6:00. Will work regular rotation on Saturdays Average 40 hours per week Benefit Highlights Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More Follow Us Facebook Twitter LinkedIn Instagram YouTube About Us First Horizon Corp. (NYSE: FHN), with $89.1 billion in assets as of December 31, 2021, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.The Customer Solution representative will be the escalation point to solve complex problems that are reported by customers and regulatory agencies and to communicate the progress of the solution to the reporting employee, regulatory agencies, and/or affected customer. Corporate Diversity Commitment: We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Signature Flight Support Corporation
Chesterfield, Missouri
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
03/28/2024
Full time
Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development. Directly supervise and coordinate the activities of the Customer Service Representatives engaged in providing a variety of service requests and problem resolution. Carry out supervisory responsibilities in accordance with Company policies and applicable laws. Meet, greet and assist customers with hotel reservations, ground transportation, catering and other services for arriving and departing aircraft. Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems. Recommend resolution to customer problems and/or complaints. Coordinate service requests with other departments. Monitor performance of Customer Service Representatives to ensure technical accuracy, demeanor and adherence to Company policies and procedures. Instruct and supervise Customer Service Representatives in regard to security procedures. Order and maintain inventory of office supplies and amenities. Plan all facility events. Compile work statistics for accounting and reporting purposes. Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (insert). Job Responsibilities The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines). Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety. Occasionally required to climb or balance, stoop, kneel, crouch or crawl. Occasionally may lift and/or move up to 40 pounds. Read, write and fluently speak and understand the English language. Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Interpret a variety of instructions furnished in written, oral, diagram or schedule form. Write routine reports, business correspondence and procedure manuals. Effectively communicate with other managers, subordinates, clients, customers and the general public. Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Job Qualifications To qualify for this position, applicants and those in the roles must have: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Minimum of 18 years of age High school diploma or general education degree (GED) plus one year college or technical school; one-year related experience and/or training; or equivalent combination of education and experience and/or training. General knowledge of business management, marketing, accounting and computer applications. Excellent communication, interpersonal and organizational skills. Must possess a valid state driver's license. Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies Must be legally authorized to work in the country of employment Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics. About Us From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. Our Benefits: Medical/prescription drug, dental, and vision Insurance Health Savings Account Flexible Spending Accounts Life Insurance Disability Insurance 401(k) Critical Illness, Hospital Indemnity and Accident Insurance Identity Theft and Legal Services Paid time off Paid Maternity Leave Tuition reimbursement Training and Development Employee Assistance Program (EAP) & Perks
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you'll support Fidelity's customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You'll continue to spend four days a week working from home and one day a week in an Investor Center, where you'll support customers with increasing complexity to develop and hone your skills. You'll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you'll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You'll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You'll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you'll need as you prepare to be in the Investor Center each day. The expertise we're looking for High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 66 - FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Accountant, Billing, Cost, and Rate Clerk, and Accounts Payable Clerk and others in the Accounting and Finance to apply.
03/28/2024
Full time
Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Services Representative where you'll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers. Supercharge your early planning and advice career at Fidelity with paid training to help you get your Series 7 & 66 licenses, personalized support, knowledgeable career guides, and celebration of your achievements, while building skills and experiences. During your onboarding experience in this role, you'll support Fidelity's customers over the phone by answering questions about account balances, making withdrawals, transferring funds, identifying resources, and placing trades, while working from home and spending one day per week in the Investor Center. Upon completion of this onboarding experience, you will work in the Investor Center on a daily basis. What to expect In your first year as a new Financial Services Representatives, your onboarding leader will support you as you navigate our Industry leading training program, working at home and in an Investor Center. Obtain Licenses: Become a FINRA (Financial Industry Regulatory Authority) Registered Representative by studying for and obtaining your SIE, Series 7 Top Off and Series 66 licenses, fully paid for and sponsored by Fidelity. This includes paid, on-the-job study time 4 days a week, support from licensing coaches, group and individualized study plans, and review classes. This role requires successful completion of all exams. Build and Solidify Skills: You'll continue to spend four days a week working from home and one day a week in an Investor Center, where you'll support customers with increasing complexity to develop and hone your skills. You'll have dedicated time each week to develop new skills and to connect and refuel by networking with colleagues, taking online classes, and more! Once you complete this training journey, you'll transition to working fully on-site in an Investor Center. Depending on business need, you might spend more time working remotely supporting inbound phone customers before you transition to an Investor Center. Discover Success: You'll gain confidence and develop proficiency serving customers as you join the wealth management development track and will spend time building advanced skills that will further develop your career in planning. Advantages of our career development experience You are supported. We provide all the training you need to develop the skills needed to service customers and study for your FINRA licensing exams! You don't need a finance background or college degree to succeed in this role. You are celebrated. Your achievements will be recognized and celebrated as you progress through this career development experience on your way to your first promotion. You are growing. From day one you'll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path. You get variety. You'll have dedicated time to focus on development activities and doing work that goes beyond supporting customer needs, while building the unique skills you'll need as you prepare to be in the Investor Center each day. The expertise we're looking for High energy and enthusiasm with a natural passion for helping people Flexibility and self-motivation Experience in customer service (phone or in-person) and an ability to thrive face to face with clients in a fast-paced environment The Skills You Bring Eagerness to learn and build a career in financial services Ability to deliver an outstanding customer experience Superb interpersonal skills, attention to detail and ability to manage multiple tasks at once Coachability, collaboration and curiosity will fuel your success Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. Certifications: You will be given paid time and support to obtain SIE - FINRA, Series 07 - FINRA, Series 66 - FINRA Certifications: Series 07 - FINRA, Series 66 - FINRA Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at . Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3. We welcome those with experience in jobs such as Accountant, Billing, Cost, and Rate Clerk, and Accounts Payable Clerk and others in the Accounting and Finance to apply.